WO2003007209A1 - Procede d'exploitation d'un point de service, programme informatique et systeme informatique - Google Patents

Procede d'exploitation d'un point de service, programme informatique et systeme informatique Download PDF

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Publication number
WO2003007209A1
WO2003007209A1 PCT/JP2002/007123 JP0207123W WO03007209A1 WO 2003007209 A1 WO2003007209 A1 WO 2003007209A1 JP 0207123 W JP0207123 W JP 0207123W WO 03007209 A1 WO03007209 A1 WO 03007209A1
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WIPO (PCT)
Prior art keywords
points
service point
service
computer
customer
Prior art date
Application number
PCT/JP2002/007123
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English (en)
Japanese (ja)
Inventor
Junichi Yakahi
Original Assignee
Junichi Yakahi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Junichi Yakahi filed Critical Junichi Yakahi
Priority to JP2003512898A priority Critical patent/JPWO2003007209A1/ja
Publication of WO2003007209A1 publication Critical patent/WO2003007209A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

  • the present invention relates to a service point operating method, a computer program, and a computer overnight system for operating a service point provided by a provider in accordance with a business transaction such as a purchase of an article by a consumer.
  • a system in which a seller (provider) provides a customer with a service point that can be exchanged for an electric product or another product in order to stimulate the willingness to purchase next time when a customer purchases an electric product for example.
  • a point-back system for example, a certain percentage (for example, 10%) of service points is provided from the provider to the consumer for the purchase price, and the consumer pays for the service points owned by the provider. You can shop by receiving a discount service corresponding to the number of points.
  • This point-back system is preferable from a provider's point of view because it encourages consumers to buy next time and increases the possibility of securing sales.
  • this service point cannot be redeemed directly, it is not a good thing to keep it in the market forever because it is a kind of virtual currency similar to a promissory note.
  • multiple providers implementing a point-back system have been working together to allow consumers to share service points provided by each provider.
  • a mechanism is also being considered that allows service points provided by any provider to be consumed by other providers.
  • this measure is implemented, the burden on the provider due to the service point will not be reduced, and it will not fundamentally solve the problem of the provider.
  • the present invention has been made in view of such a problem, and its purpose is to satisfy service consumers, digest service points remaining in the market, and reduce the burden on service providers due to service points.
  • Another object of the present invention is to provide a simple service point operation method, a computer program and a computer system. Disclosure of the invention
  • the service point operating method of the present invention is a method for operating a service point provided by a provider in accordance with a business transaction by a consumer using a computer system.
  • the reception step of accepting the service point payment application by the computer system by the consumer and the number of service point payment points presented by the consumer are registered in the computer system. It includes a registration step.
  • a computer program is used for a computer system for operating a service point provided by a provider in association with a business transaction by a consumer, and pays for the service point as a consideration.
  • a reception step of accepting an application for payment of a service point by the consumer and a registration step of registering the number of service points to be paid for the service point presented by the consumer, It can be executed by a computer.
  • a computer program according to a second aspect of the present invention is an event that allows a consumer to participate by paying a service point as a consideration in order to operate a service point provided by the provider in accordance with a business transaction by the consumer.
  • a computer program according to a third aspect of the present invention is an event in which a consumer can participate by paying a service point as a consideration in order to operate a service point provided by the provider in accordance with a business transaction by the consumer.
  • Used by the second computer subsystem of the computer system including the first computer subsystem used by the organizer of the event and the second computer subsystem used by the provider.
  • the number of service points provided by the provider is stored in advance, and when the first computer subsystem receives a notification including the number of service point payment points presented by the consumer.
  • the computer system of the c the present invention is obtained by the allow execution by a computer is provided for operating the service Boyne bets offered by providers with the commerce by consumers, service Boyne bets Receiving means for accepting a request for payment of a service point by a consumer when the consumer participates in an event that can be participated by paying as a consideration, and registration means for registering the number of service points paid by the consumer presented by the consumer It is provided with.
  • the computer system uses the computer system. After the application for payment of the service point by the customer is accepted, the number of service point payment points presented by the customer is registered. As a result, the user of the computer system can easily grasp the payment status of the service point, and the business model relating to the operation of the service point can be smoothly implemented.
  • an update process is performed to subtract the number of paid points from the stored number of provided points. This allows the second computer sub
  • the provider who uses the system automatically updates the number of service points owned by the customer every time the service points are consumed.
  • the first and second aspects of the present invention when the payment application is accepted, whether or not the consumer has a service point that satisfies the event eligibility to participate in the event.
  • the number of paid points may be registered when it is determined that the customer has the service point that satisfies the eligibility to participate in the event.
  • the number of service points provided by the provider is stored in advance, and the number of pay points is registered. At this time, an update process for subtracting the number of payment points from the stored number of provided points may be performed.
  • a computer system includes a first computer subsystem used by an event organizer and a second computer subsystem used by a provider.
  • the number of points to be provided is stored in advance in the second computer subsystem, and when the number of payment points is registered in the first computer subsystem, the fact that the service point has been consumed by the number of payment points is recorded.
  • the first computer subsystem notifies the second computer subsystem via the communication network of the first computer subsystem, and when the first computer subsystem receives notification about the service point, the second computer subsystem provides Based on the number of bills and paid points Update processing may be performed.
  • the fact that the service points have been consumed by the number of payment points is notified to the second computer subsystem via a communication network. You may do so.
  • the convenience program in the evening program or the computer system, when the update process is performed, the remaining number of service points owned by the consumer when the update process is performed. To notify consumers You may.
  • the service point management method of the present invention provides an event or a predetermined benefit to a specific one of a plurality of participating customers. In some cases, when determining who should enjoy the predetermined benefit, it may be ascertained that the determined person is truly worthy of the benefit.
  • the service point operating method of the present invention and the computer program or computer system according to the first and second aspects, are designed to accept a service point payment application transmitted from an input / output device used by a consumer. You may. In this case, it is preferable to accept a service point payment application from a mobile phone as an input / output device.
  • FIG. 1 is a diagram for explaining an outline of a business model to which a service point operation system according to an embodiment of the present invention is applied.
  • FIG. 2 is a diagram for explaining a configuration of a service point operation system according to one embodiment of the present invention.
  • FIG. 3 is a flowchart for explaining the operation of the service point operation system according to one embodiment of the present invention.
  • FIG. 4 is a flowchart for explaining the operation of the service point operation system following the operation shown in FIG.
  • FIG. 5 is a diagram illustrating a modification of the configuration of the service point operation system according to the embodiment of the present invention.
  • FIG. 6 is a diagram illustrating another modification of the configuration of the service point operation system according to the embodiment of the present invention.
  • FIG. Fig. 1 schematically shows the outline of the business model, and the broken line K in the figure indicates the existence of a contract relationship.
  • This business model was established mainly by integrating the business activities of the consumer, provider, and organizer with each other, operating service points to secure the profits of the three parties, and staying in the market. It reduces the total number of service points to be provided.
  • service points are abbreviated as “SP” as appropriate.
  • Providers a to f are, for example, those who sell goods or provide services to consumers as business, and include, for example, mass retailers of household electrical appliances and compact discs (CDs), family restaurants, and hotels. , airlines, etc.
  • the services of the providers a to f include, for example, not only the above-mentioned activities of selling goods, but also all the services that can provide service points based on the actions of the consumers corresponding to the contents of the services of the providers ( (For example, the purchase of a pawn shop).
  • a certain percentage (for example, 10%) of the service points (for example, 10%) with respect to the purchase amount (for example, 100,000 yen) at that time is provided.
  • 100,000 points are provided to consumers (SP provision).
  • This service point is provided, for example, by providing a customer with a point card in which information including the number of points to be provided is magnetically or electrically recorded.
  • the service point is, for example, inexchangeable virtual currency having marketability, and can be exchanged for part or all of the goods and services handled by the provider.
  • the provider is a consumer electronics retailer, for example, the consumer may pay for the service points owned by the customer and receive a discount service corresponding to the number of paid points for shopping. it can.
  • This service point can be stored, and the opportunity and the number of payment points for the stored service points are free to the consumer.
  • the expiration date (for example, one year) may be set for the service point accumulation period or payment period.
  • service points are provided in a fixed number of points relative to the purchase price, and for example, the purchase price is calculated for each fixed price (eg, 100 yen). In some cases, only points (for example, 5 points) corresponding to (for example, 500 yen) may be provided. In this case, service points may be provided as stamps, stickers, service tickets, and the like. These stamps and the like can be exchanged for goods and the like, for example, at the point in time when a predetermined number of points (for example, 100 points) are accumulated. For example, only those stamps that can be exchanged for goods are treated as service points.
  • the consumers A to G are those who conduct business transactions with the providers a to f, and are, for example, general consumers who purchase goods or use services by paying money.
  • the commercial transaction by the consumer shall include not only the above-mentioned purchase of goods, etc., but also the sale of goods (for example, game software, etc.) and the application of prizes.
  • Each of the customers A to G obtains and accumulates service points through commercial transactions.
  • the consumers A to G may own multiple types of service points provided by a plurality of providers a to f. That is, FIG. 1 shows a case where, for example, the consumer G has three different service points provided by the providers d to f.
  • the consumer who owns the service point can participate in the event V held by the organizer by paying the service point as payment (SP payment).
  • SP payment service point
  • consumers A to G can use, for example, a plurality of types of service points (point powers, etc.) provided by a plurality of providers, and also require payment. If the number of points is insufficient, it is possible to make up for the missing points with cash. ⁇ Business activities of the organizer ⁇
  • the organizer is a person who organizes an event V in which consumers can participate by paying a service point as compensation, for example, an event planning company whose main business is to hold the event V.
  • this organizer has contracted with a sponsor such as an automobile manufacturer, and if there is an opportunity to hold a new car launch event or the like by the sponsor, the sponsor will be offered free T And an event V, such as a lottery, in which the product T can be acquired in conjunction with the new car launch.
  • Sponsors will be able to take advantage of the event V Since it is expected to attract customers, it will benefit from the promotion of its products.
  • the work related to Event V such as the promotion of Event V, the execution of a lottery, and the provision of the goods T to the winners, are managed and progressed collectively by the organizer.
  • the sponsor may be a company other than the provider, such as the above-mentioned automobile manufacturer, or may be the provider.
  • sponsors are not necessarily required, and the organizer may also have the role of sponsor.
  • the number of service points that consumers must pay in principle to participate in Event V (participation principle points; for example, 500,000 points) is, for example, It is set in advance by the organizer according to the conditions, and is announced to the customer in advance by the organizer.
  • the organizer sets the eligibility of consumers to participate in Event V, with the aim of securing the digestion of service points by participating in Event V, and Only to participate in Event V.
  • This eligibility means, for example, that the customer owns the minimum number of points (eligibility points; eg, 300 points) that must be owned to participate in Event V. is there.
  • the number of eligible points will also be announced to consumers in advance by the organizer.
  • the customer pays using multiple types of service points (point cards, etc.), and in consideration of this point, the organizer sets the conversion rate between service points in advance. For example, when a point card capable of recording electronic information is used, the processing related to the payment of the service point by the consumer is performed using a card reader or the like, and a card with a stamp or the like is used. In this case, the person in charge performs the visual check. The remaining number after the service point has been paid will be notified to the customer as necessary.
  • the organizer sets a target point collection amount (for example, 100,000 points) in advance according to, for example, the normal purchase amount of the provided product T, and the number of participants in the event V is small.
  • Event V may be cancelled. There is a possibility that the holding of this event V may be canceled by the organizer in advance Notified to consumers.
  • sponsors include, for example, broadcasting stations, program production companies, advertising agencies, CM (Co-banded erial Message) production companies, editors, newspaper companies, and entertainment companies. These include production, local governments, sponsorships, and other event planning companies.
  • Events accompanied by Event V include, in addition to the above-mentioned new car presentations, for example, concerts, official games of sports such as professional baseball and J-League, drama, movies, and lectures.
  • Examples of the provided product T include services such as overseas travel and expensive service points (for example, 1000 points) in addition to the above-mentioned automobiles. If a high-priced service point is set as the provided product T, even if the number of service points owned by the winner increases, the service points will be consumed by consumers other than the winner, so the number of digested points will be the number of winning points If it is set to be much larger than this, the total amount of service points staying in the market will decrease.
  • a game, a lottery, a quiz, and the like can be mentioned.
  • a method of holding Event V in addition to the method of attracting customers to the venue of Event V described above, television broadcasting (CM, etc.), radio broadcasting, newspapers (including insertion advertisements), magazines, the Internet (e- And other media, so that they can participate in Event V without having to go to the venue where Event V is held.
  • a method of advertising Event V in addition to using the above-mentioned series of media, direct mail, poster attachment, hanging advertisements on trains, street vision, and the like can be mentioned.
  • the organizer can obtain the contract fee not only from the provider but also from the sponsor.
  • the profit that the organizer obtains from this business model is, for example, the sum of the acquired contract fees minus the event V holding costs and the operation and management costs of the service point operation server 10 (see Figure 2) described later. Money.
  • FIG. 2 shows a schematic configuration of the service point operation system 100.
  • the “computer program” of the present invention is one of the components of the service point operation system 100, and the “service point operation method” of the present invention is the function of the service point operation system 100. Since it is embodied by an operation or the like, it will be described below together.
  • This service point operation system 100 is, for example, a service used by the organizer.
  • the service point management server 30 used by the service point management server 10 and the personal computer 20 and between the service point management server 10 and the service point management server 30 are both interfaces. It is configured to be connected via the net 50.
  • the mobile phone 70 used by the consumer can be connected to the service point operation system 100 via the carrier 60 at any time.
  • the carrier 60 is a facility of a telecommunications carrier that can connect the mobile phone 70 and the Internet 50.
  • the service point operation server 10 can communicate with each other via the Internet 50.
  • the Internet 50 is used by the providers a to f shown in FIG. It is assumed that a plurality of possible service point management servers 30 and a plurality of mobile phones 70 that can be used by consumers A to G are connected.
  • the service point operation server 10 and the personal computer 20 correspond to a specific example of the “first computer subsystem” of the present invention
  • the service point management server 30 corresponds to the “second computer subsystem” of the present invention.
  • System Further, the Internet 50 corresponds to a specific example of “communication network” in the present invention, and the mobile phone 70 corresponds to a specific example of “input / output device” in the present invention.
  • the service point operation server 10 is a database server that accumulates information related to the operation of service points and centrally manages the information.
  • the service point operation server 10 mainly includes a CPU (Central Process English) 11 that controls the entire server, It is configured to include a memory 12 for storing a service point operation program R1 required for the operation of the CPU 11 and a memory 13 for registering various information.
  • the memory 13 is a storage device such as a hard disk device, and the memory 13 is a RAM, for example.
  • the server 10 may be operated by the organizer itself, or may be an IDC (Internet Data Center) that handles customer's servers, connects to the Internet 50, and operates and monitors servers. It may be operated by a business operator.
  • IDC Internet Data Center
  • the CPU 11 operates based on the service point operation program R1 stored in the memory 12.
  • the CPU 11 mainly has a function of accepting the payment application when an indication (payment application) for paying a service point for participating in the event V is made by the consumer through the mobile phone 70. I have. Then, when information including the number of payment points PS is transmitted from the consumer, the CPU 11 registers the information in the memory 13, and then the service point owned by the consumer determines the number of payment points PS.
  • the service point management server 30 is notified of digestion information M including the fact that only the digestion has been completed.
  • the service point operation program R1 corresponds to a specific example of “computer program (described in claims 17 to 22)” in the present invention.
  • the CPU 11 checks the telephone number of the mobile phone 70 that is the input source included in the payment application procedure, identifies the identity of the consumer based on this telephone number, and then manages the service points. It has a function to access the server 30 and determine the eligibility of the customer for participation. This ⁇ determination of participation eligibility '' is based on, for example, whether the customer has service points equal to or greater than the number of participation eligible points PR (PR ⁇ PW) preset by the organizer based on the number of participation points PW. It is done by confirming whether or not. Only when the eligibility of the consumer for participation is certified by this determination, the registration process of the above-mentioned number of payment points PS is performed by the CPU 11.
  • the CPU 11 has a function for confirming whether or not the winner is truly worthy of acquiring the offer T when the winner who should acquire the offer T is determined in the event V. .
  • This “confirmation of the winner” is performed, for example, by tracking the process history of the winner from participation in Event V to winning, and confirming that there is no error in the certification of participation eligibility.
  • CPU 11 in the present invention is performed, for example, by tracking the process history of the winner from participation in Event V to winning, and confirming that there is no error in the certification of participation eligibility.
  • the personal computer 20 is a general-purpose personal computer having a function of connecting to the Internet 50. For example, it is installed in the venue where Event V is held. Among the organizers, the person in charge of the site dispatched to the site of the event V can access the service point operation server 10 through this personal computer 20 to input and output information. For example, a card reader for reading a point card on which electronic information is recorded is connected to the personal computer 20.
  • the service point management server 30 accumulates information on the provision of service points and functions as a database for the provider to manage the provision state of the service points. For example, in the office where the provider is stationed. It is installed in. This service point management server 30 is mainly used to control the entire server.
  • a memory 32 for example, a hard disk device for storing a service point management program R 2 necessary for the operation of the CPU 31, and a memory 33 (for example, RAM) for storing various information. It is comprised including. Providers can check this information at any time through a monitor.
  • the CPU 31 operates based on the service point management program R2 stored in the memory 32.
  • the CPU 31 stores the information in the memory 33.
  • This information includes the number of points provided PT as well as the name, gender, address, telephone number, member number of the consumer, the date on which the service point was provided, and the expiration date.
  • This “number of provided points PT” means not only the initial number of points at the time of providing service points, but also increased or decreased according to the subsequent business activities of consumers (purchase of goods, use of service points, etc.). It also means the number of points, which corresponds to the latest points available to consumers.
  • the CPU 31 updates the number of provided points PT stored in the memory 33 as appropriate.
  • the service point management program R 2 corresponds to a specific example of “computer program (described in claims 23 and 24)” in the present invention.
  • the CPU 31 receives the digest information M, and then provides the provision point stored in the memory 33.
  • the CPU 31 when the CPU 31 is accessed from the service point operation server 10 for collation regarding the number of provided points PT of the customer, the CPU 31 reads the information stored in the memory 33 using the name of the customer as a keyword. After searching for necessary information from among them, this information is returned to the service point operation server 10.
  • the mobile phone 70 is a general-purpose mobile phone that can use online services such as i-mode.
  • the consumer accesses the service point management server 30 to check the number of service points owned by the customer, the expiration date, and the like. It is possible to access the service point operation server 10 and perform a series of procedures including a service point payment application.
  • accessing the service point operation server 10 or the service point management server 30 through the mobile phone 70 if necessary, do not enter an ID number or passcode preset for each consumer. You may have to.
  • FIGS. 3 and 4 are flowcharts for explaining the operation of the service point operation system 100 and the mobile phone 70.
  • the flow indicated by X is the operation of the service point management server 30 (CPU 31),
  • the flow shown as indicates the operation of the service point operation server 10 (CPU 11), and the flow shown as Z indicates the operation of the mobile phone 70.
  • the dashed arrows in the figure indicate transmission and reception of access signals and information between units.
  • this service point operation system 100 first, after a service point is provided by a provider in accordance with a business transaction such as purchase of an article by a consumer, information including the number of provided points PT is provided by the provider or the like to the service point management server. Enter 3 0 When the information is input, the information (PT) is stored in the memory 33 (FIG. 3, X; step S101).
  • Event V which is disclosed to consumers and can be provided with goods T such as automobiles, is held.
  • a customer who wants to participate in the event V applies for a service point payment to the service point operation server 10 through the mobile phone 70 (Fig. 3 Z; step S301)
  • This payment application is accepted by the service point operation server 10 (FIG. 3Y; step S201).
  • the service point operation server 10 accesses the service point management server 30 and determines whether or not the customer is eligible for participation, that is, whether or not the customer has a service point with the number of eligible participation points PR or more ( Fig. 3 Y; Step S202).
  • the service point management server 30 When the service point management server 30 is accessed from the service point operation server 10 regarding the judgment, the service point management server 30 searches for necessary information from the information registered in the memory 33 using the name of the customer as a keyword. (FIG. 3X; step S102), this information is returned to the service point operation server 10 (FIG. 3X; step S103).
  • the servicepoint operation server 10 When the service point management server 10 is returned from the service point management server 30 regarding the judgment, if the customer satisfies the eligibility for participation (FIG. 3Y; step S203YES), the servicepoint operation server 10 returns to the event V. Is notified to the user that the participation of the user is permitted (FIG. 3, Y; step S204). This permission notice is displayed on the display screen of the mobile phone 70 (FIG. 3, Z; step S302), and is confirmed by the consumer. If the customer does not qualify for participation (Fig. 3, Y; step S203 NO), the customer is notified that the application for participation in event V will be rejected.
  • the mobile phone 70 transmits the information to the service point operation server. Send to 10 (Fig. 3 Z); Tep S 303).
  • the difference between the number of points of participation PW (for example, 5000 points) and the number of paid points PS (for example, 4000 points) may be paid separately by the customer in cash.
  • the service point operation server 10 When the service point operation server 10 receives the information including the number of payout points PS (FIG. 3, Y; step S205), it registers this information (PS) in the memory 13 (FIG. 3, Y Step S 206).
  • the service point operation server 10 stores the process history of the winners from participation in Event V to the winning. By tracking and confirming that there is no error in the certification of eligibility for participation, etc., it is confirmed whether the winner is truly worthy of obtaining the offer T (Fig. 4, Y; step S207).
  • the confirmation process performed here in addition to the above-described process of confirming the eligibility of the customer for participation, for example, a person who offered to acquire the offer T by referring to the mobile phone number of the winner is selected It is preferable to include a process for confirming whether or not the user is himself.
  • the service point operation server 10 sends the service point management server 30 to the service point management server 30 for all consumers who participated in the event V.
  • the digest information M including the fact that the service point possessed has digested the number PS of the paid points is transmitted (FIG. 4, Y; step S208).
  • the organizer notifies the provider that the service points have been used up.
  • the service point management server 30 receives the erasure information M from the service point operation server 10 (FIG. 4, X; step S 104)
  • the service point management server 30 converts the number of provided points PT stored in the memory 33 to the number of paid points PS Is performed (FIG. 4, X; step S105).
  • the service point management server 30 notifies the customer of information including the update point ⁇ as the remaining number of service points (FIG. 4, X; step S106).
  • the remaining number of service points is displayed on the display screen of the mobile phone 70 (FIG. 4, ;; step S304), and confirmed by the consumer.
  • the service point operation server In 10 when a consumer participates in an event V that can participate by paying a service point as a consideration, the service point operation server In 10, after accepting the application for payment of the service point by the customer, the number of service point payment points PS presented by the customer was registered, so the organizer could check the service point payment status. This makes it easy to grasp, and the business model shown in Fig. 1 can be smoothly implemented.
  • the service point operation server 10 determines the eligibility of the consumer to participate, and only the number of payment points PS for the consumer who satisfies the participation eligibility is determined. Since the registration process is performed, it is possible to secure the amount of service points consumed by the event V. The reasons are as follows. In other words, if participation eligibility is not determined, a customer who has only a very small number of points (for example, 100 points) less than the number of eligible points for participation PR (for example, 300 points) will be used. It is possible that very little service points will be consumed even if Event V is held.
  • the service point operation server 10 sends to the service point management server 30 a notice that the service points owned by all the consumers who participated in the event V have consumed the number PS of the paid points.
  • the service point operation system 100 is configured to include two separately installed servers (service point operation server 10 and service point management server 30) because the digest information M is notified. In this case, the provider can also grasp the status of service point digestion.
  • the number of service points owned by the customer is automatically updated every time the customer is exhausted. For this reason, the provider can always keep track of the latest number of service points for each customer.
  • the service point operation server 10 notifies the customer of the remaining number of service points, so that the customer can prepare the latest service for the next event V, etc. The number of remaining points can be grasped.
  • the winner to be provided with the product ⁇ ⁇ ⁇ ⁇ is determined at the event V, it is checked whether the winner is truly worthy of acquiring the product ⁇ . It is possible to prevent those who have inadequate procedures for finalization from becoming winners, and ensure fairness among consumers who participated in Event V.
  • the consumer when paying a service point to participate in event V, the consumer transmits information including the number of paid points PS to the service point operation server 10 through the mobile phone 70.
  • the consumer can easily apply for a service point payment while staying away from the reception location without directly visiting the payment application reception location. You can participate in Event V.
  • the general-purpose mobile phone 70 is used as the input / output device used by the consumer, but the present invention is not necessarily limited to this.
  • a mobile phone 80 that has a Bluetooth communication function and can directly access the PC 20 by Bluetooth communication is used. You may make it. In this case, facilities such as carrier 60 are not required, so that the cost for operating the business model shown in Fig. 1 can be reduced.
  • the configuration of the service point operation system 100 shown in FIG. 5 other than the above-described points is the same as that shown in FIG.
  • the input / output device in addition to the mobile phones 70 and 80 described above, analog phones, personal computers, and PDAs (Personal Digital Assistants) currently in practical use at present. Digital Assistant s), a pager, etc. may be used, or a digital camera, portable television, wristwatch, power navigation system, which is expected to be provided with a new communication function in the future. Various devices such as are also available.
  • a method of accessing the service point operation server 10 by the consumer it is not always necessary to use the above-described mobile telephone network or analog telephone network, but may use a non-communication act such as mail. . In such a case, the same effect as in the above embodiment can be obtained. However, in consideration of the convenience when the customer performs the procedure for participating in the event V, it is preferable to use a small and widely used mobile phone 70.
  • the personal computer 20 is used as an input / output device used by the organizer to input / output information to / from the service point operation server 10; however, the present invention is not limited to this. Instead of the personal computer 20, a PDA, for example, may be used.
  • the digest information M is transmitted from the service point operation server 10 to the service point management server 30 after the event V ends, but the present invention is not limited to this.
  • the transmission time of the information M can be freely set.
  • the digest information M may be transmitted when the number of payment points PS presented by the customer is registered in the service point operation server 10.
  • the Internet 50 is used as a “communication network” for connecting the service point operation server 10 and the service point management server 30.
  • the present invention is not limited to this.
  • an intranet or an extranet for example, may be used.
  • communication such as wired telephone lines (for example, analog lines and ISDN lines), mobile phones (for example, i-mode communication), PHS (Personal Handy Phone), Bluetooth, etc.
  • a media network or the like may be used.
  • a plurality of communication networks for example, the Internet and an intranet
  • the same effect as that obtained by using the Internet 50 can be obtained. You.
  • the present invention has been described with reference to the embodiment.
  • the present invention is not limited to the above-described embodiment, and various modifications are possible.
  • the configuration and functions of each component that constructs the service point operation system can reduce the service point remaining in the market and reduce the burden on the provider. It can be changed freely as long as it can be mitigated.
  • the service point operation server 10 since the organizer and the provider are different, two separate subsystems are separately installed, that is, the service point operation server 10 ( A case has been described where the service point management system 30 used by the provider and the service point management server 30 used by the provider constitute the service point operation system 100.
  • the provider also serves as the organizer, As shown in FIG.
  • the service point management server 30 may also have the function of the service point operation server 10.
  • the CPU 31 operates based on the service point management program R3 which can execute the functions of the CPU 11 (see FIG. 2) together with its original functions.
  • the service point management program R3 corresponds to a specific example of the “computer program (described in claims 10 to 16)” in the present invention.
  • the computer system when a customer participates in an event by paying a service point as a price, the computer system can be used for the demand. After accepting the application for payment of service points by the customer, the number of service points paid by the customer is registered, so that the user of the computer system can easily pay the service points.
  • the business model related to the operation of service points can be smoothly implemented. Therefore, it is necessary to digest service points that remain in the market while satisfying consumers and reduce the burden on providers due to service points. It can be easily realized.
  • a consumer when a payment application is accepted, a consumer has a service point sufficient to qualify for participation in an event.
  • the number of paid points is registered when it is verified that the customer owns a service point that satisfies the eligibility to participate in the event. Unlike those who do not, those customers who do not have enough service points to qualify to participate in the event are excluded and those who have enough service points to qualify to participate will receive a sufficient amount of service. Digestion of points is expected. Therefore, it is possible to secure sufficient digestion of service points.
  • the number of service points provided by the provider in the computer system is stored in advance, and the number of payment points is stored.
  • the number of service points owned by the customer is automatically updated every time the service point is consumed because the update processing is performed to reduce the number of paid points from the stored number of provided points. Will be updated. For this reason, those who use the computer system can always keep track of the latest service points remaining.
  • the number of points to be provided is stored in the second computer subsystem in advance, and the first computer subsystem is provided.
  • the first computer subsystem notifies the second computer subsystem via the communication network that the service point has been consumed by the number of payment points, and the first computer computer
  • the second computer subsystem performs an update process based on the number of payment points from the number of provided points. 1 computer subsystem and 2nd computer subsystem Even if the computer system is configured to include Providers who use the second computer subsystem can easily grasp the digestion status of service points.
  • the consumer is notified of the remaining number of service points owned by the consumer. In this way, consumers can keep track of the latest number of service points remaining in preparation for the next event.
  • the compilation program and the computer system in still another aspect of the present invention, when a person who should enjoy a predetermined benefit in an event is determined, the computer system determines the person who should enjoy the predetermined benefit. To ensure that they are truly worthy of profit, so that those who are inadequate in the procedure to determine the winning are prevented from becoming the winner, and the fairness among the consumers who participated in the event is ensured. Can be secured.
  • the computer system receives a service point payment application transmitted from the input / output device used by the consumer.
  • the customer can easily apply for the service point payment while staying away from the reception place without directly visiting the payment application reception place. You can participate in the event.
  • a service point operating method, a computer program, and a computer system allow a computer system to receive a service point payment application transmitted from a mobile phone as an input / output device. Therefore, it is possible to further improve the convenience of the customer when applying for the service point payment.

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  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

L'invention concerne un procédé d'exploitation d'un point de service, un programme informatique et un système informatique propres à utiliser des points de service résidant sur le marché et à réduire la charge d'un fournisseur de points de service, tout en donnant satisfaction aux consommateurs. Les fournisseurs (a à f) fournissent des points de service à des consommateurs (A à G) lorsqu'ils achètent des marchandises (livraison de points de service). Un organisateur reçoit un taux contractuel (Y) de la part des fournisseurs (a à f) et organise un événement (V) au cours duquel on peut obtenir une offre (T). Les consommateurs (A à G) participent à cet événement (V) en payant des points de service en contrepartie (paiement de points de service) ; ils ont ainsi une chance d'obtenir l'offre (T) par loterie ou analogue. Par conséquent, les points de service résidant sur le marché sont utilisés, ce qui a pour effet de réduire la charge des fournisseurs de points de service (a à f).
PCT/JP2002/007123 2001-07-12 2002-07-12 Procede d'exploitation d'un point de service, programme informatique et systeme informatique WO2003007209A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2003512898A JPWO2003007209A1 (ja) 2001-07-12 2002-07-12 サービスポイント運用方法、コンピュータプログラムおよびコンピュータシステム

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2001-211978 2001-07-12
JP2001211978 2001-07-12

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WO2003007209A1 true WO2003007209A1 (fr) 2003-01-23

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JP (1) JPWO2003007209A1 (fr)
WO (1) WO2003007209A1 (fr)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH05324938A (ja) * 1992-04-23 1993-12-10 Nippon Kaade Kk スタンプカ−ドを利用したサ−ビスシステム
JPH07271866A (ja) * 1994-03-25 1995-10-20 Nippon Kaade Kk カード及びカード収納体からなる購買ポイントサービスシステム
JP2001175761A (ja) * 1999-12-21 2001-06-29 Mediaseek Inc 顧客のプロファイル、購買履歴、および情報への関心度に応じた情報・広告、サービス提供方法、および顧客データの管理方法

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH05324938A (ja) * 1992-04-23 1993-12-10 Nippon Kaade Kk スタンプカ−ドを利用したサ−ビスシステム
JPH07271866A (ja) * 1994-03-25 1995-10-20 Nippon Kaade Kk カード及びカード収納体からなる購買ポイントサービスシステム
JP2001175761A (ja) * 1999-12-21 2001-06-29 Mediaseek Inc 顧客のプロファイル、購買履歴、および情報への関心度に応じた情報・広告、サービス提供方法、および顧客データの管理方法

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