WO2014006764A1 - Dispositif de support de surveillance à distance, système de surveillance à distance, programme de support de surveillance à distance, et programme de surveillance à distance - Google Patents

Dispositif de support de surveillance à distance, système de surveillance à distance, programme de support de surveillance à distance, et programme de surveillance à distance Download PDF

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Publication number
WO2014006764A1
WO2014006764A1 PCT/JP2012/070710 JP2012070710W WO2014006764A1 WO 2014006764 A1 WO2014006764 A1 WO 2014006764A1 JP 2012070710 W JP2012070710 W JP 2012070710W WO 2014006764 A1 WO2014006764 A1 WO 2014006764A1
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WO
WIPO (PCT)
Prior art keywords
remote monitoring
elevator
activations
management server
server computer
Prior art date
Application number
PCT/JP2012/070710
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English (en)
Japanese (ja)
Inventor
徹 柴田
忍 関根
和隆 岩崎
Original Assignee
ジャパンエレベーターサービス株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Application filed by ジャパンエレベーターサービス株式会社 filed Critical ジャパンエレベーターサービス株式会社
Publication of WO2014006764A1 publication Critical patent/WO2014006764A1/fr

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
    • B66B5/0006—Monitoring devices or performance analysers
    • B66B5/0018—Devices monitoring the operating condition of the elevator system
    • B66B5/0025—Devices monitoring the operating condition of the elevator system for maintenance or repair

Definitions

  • the present invention relates to a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program for remotely monitoring an elevator.
  • an elevator remote monitoring system that monitors the state of the elevator at a remote location of the elevator.
  • a remote monitoring system for example, communicates between a control board (control device) that controls the operation operation of the elevator and a management server computer installed at a remote location of the elevator, thereby enabling remote control of the elevator.
  • the state of the elevator is monitored on the ground.
  • an elevator diagnosis operation is performed periodically.
  • an instruction signal instructing execution of the diagnosis operation is transmitted from the management server computer to the control board.
  • the control board that has received the instruction signal instructing execution of the diagnostic operation acquires information on the operation status of the elevator and determines whether or not an abnormality has occurred in the elevator based on the acquired information.
  • a diagnostic operation for example, information on a plurality of items such as a driving time of a motor for raising and lowering the elevator, a brake and a door operating state and the number of operations of the elevator are acquired from the control board, and based on the acquired information
  • the management server computer was checked for the occurrence of an abnormality.
  • the present invention eliminates the above-described problems caused by the prior art, and can improve the reliability of an elevator to be remotely monitored, a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program
  • the purpose is to provide.
  • a remote monitoring support device acquires an activation signal output when driving a cage included in the elevator from a control board that controls the operation of the elevator.
  • Acquisition means a counting means for counting the number of activations based on the activation signal each time the acquisition means obtains an activation signal, a storage means for storing the number of activations counted by the counting means, and a management server computer
  • Receiving means for receiving a diagnosis instruction for instructing transmission of information relating to the state of the elevator, and when the receiving means receives the diagnosis instruction, information relating to the number of times of activation stored in the storage means is transmitted to the management server computer. And a transmission means.
  • the remote monitoring support apparatus further comprises a determination unit that determines whether or not the number of activations counted by the counting unit exceeds a preset determination reference value in the above invention, and the transmission unit However, when the determination unit determines that the number of activations exceeds the determination reference value, the information on the determination result is transmitted to the management server computer.
  • a remote monitoring system is a remote monitoring system comprising a remote monitoring support device connected to a control board that controls the operation of an elevator, and a management server computer that can communicate with the remote monitoring support device.
  • a remote monitoring support device acquires from the control board an activation signal that is output when driving the cage included in the elevator, and the acquisition unit acquires the activation signal,
  • Counting means for counting the number of activations based on the activation signal
  • storage means for storing the number of activations counted by the counting means
  • reception for receiving a diagnostic instruction for instructing transmission of information on the state of the elevator from the management server computer
  • the receiving means receives a diagnostic instruction, information on the number of times of activation stored in the storage means is stored in the tube.
  • the remote monitoring support apparatus determines whether or not the number of activations counted by the counting means exceeds a preset determination reference value.
  • the transmission unit transmits information regarding the determination result to the management server computer, and the management server computer transmits the remote monitoring
  • a notification information output unit is provided that outputs information about a corresponding elevator to a predetermined terminal device.
  • the remote monitoring support program according to the present invention is output from the control board to the computer provided in the remote monitoring support apparatus connected to the control board for controlling the operation of the elevator when driving the cage provided in the elevator.
  • the number of activations is counted based on the activation signal, the counted number of activations is stored in the storage unit, and the information regarding the state of the elevator is transmitted from the management server computer
  • a diagnostic instruction for instructing is received, information relating to the number of activations stored in the storage unit is transmitted to the management server computer, and processing is executed.
  • a remote monitoring program is a remote monitoring system comprising a remote monitoring support device connected to a control board that controls the operation of an elevator, and a management server computer that can communicate with the remote monitoring support device.
  • a remote monitoring program to be executed, each time a startup signal output when driving a car provided in the elevator is acquired from the control board to a computer provided in the remote monitoring support device, and each time a startup signal is acquired , Counting the number of activations based on the activation signal, storing the counted number of activations in a storage unit, and receiving a diagnostic instruction for instructing transmission of information on the state of the elevator from the management server computer, the storage unit Causing the management server computer to execute a process of transmitting information related to the number of activations stored; Based on the information transmitted from the corresponding remote monitoring support apparatus as a result of transmitting the diagnostic instruction to the remote monitoring support apparatus to the computer included in the management server computer and transmitting the diagnostic instruction,
  • the method is characterized in that report information including information regarding the generated information is generated and a process
  • the remote monitoring support device the remote monitoring system, the remote monitoring support program, and the remote monitoring program according to the present invention, there is an effect that it is possible to improve the reliability of an elevator that is a target of remote monitoring.
  • FIG. 1 is an explanatory diagram showing a system configuration of a remote monitoring system according to an embodiment of the present invention.
  • FIG. 2 is an explanatory diagram showing the hardware configuration of the remote monitoring support apparatus that constitutes the remote monitoring system according to the embodiment of the present invention.
  • FIG. 3 is an explanatory diagram showing an example of a report.
  • FIG. 4 is a block diagram showing a functional configuration of the remote monitoring support apparatus and the management server computer constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 5 is an explanatory diagram showing an example of a method for counting the number of activations in the remote monitoring support apparatus according to the embodiment of the present invention.
  • FIG. 6 is a flowchart (No.
  • FIG. 7 is a flowchart (No. 2) showing the processing procedure of the remote monitoring support apparatus constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 8 is a flowchart (No. 1) showing a processing procedure of the management server computer constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 9 is a flowchart (part 2) showing the processing procedure of the management server computer constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 1 is an explanatory diagram showing a system configuration of a remote monitoring system according to an embodiment of the present invention.
  • a remote monitoring system 100 according to an embodiment of the present invention includes a control board (control device) 110, a remote monitoring support device 120, a management server computer 130, and a telephone 140.
  • the control board 110 controls the operation operation of the elevator 101.
  • the elevator 101 is installed in a multi-storey building or the like, and includes a basket (car) 102 on which people and articles are mounted. One basket 102 is provided for each elevator 101. The basket 102 is provided in a hoistway (not shown) penetrating each floor in the building along the vertical direction.
  • the elevator 101 can be realized by, for example, a rope type (traction type) elevator.
  • the elevator 101 that can be monitored by the remote monitoring system according to the embodiment of the present invention is not limited to a rope type elevator.
  • a hydraulic elevator 101 may be monitored instead of the rope type elevator 101 or in addition to the rope type elevator.
  • the basket 102 is provided with an operation panel 102a including operation buttons including a destination floor button and a door opening / closing button, a display, and the like.
  • An operation panel 102 a provided in the basket 102 is connected to the control board 110.
  • the basket 102 is provided with an interphone terminal device 102b.
  • the interphone terminal device 102b includes a call button, a microphone, and a speaker (all not shown).
  • the interphone terminal device 102 b is connected to the remote monitoring support device 120.
  • a drive mechanism 104 is provided in the hoistway.
  • the drive mechanism 104 can be provided in the upper part in a hoistway, for example.
  • the drive mechanism 104 includes a hoisting machine, a pulley, a rope 104a, a counterweight 104b, and the like.
  • the drive mechanism 104 further includes an electromagnetic brake, a speed governor, and the like (all are not shown). Since the drive mechanism 104 can be easily realized by using a known technique, the description thereof is omitted.
  • the drive mechanism 104 is not restricted to what is provided in the upper part in a hoistway. For example, in the case of the hydraulic elevator 101, the drive mechanism 104 may be provided at the bottom (pit) in the hoistway.
  • the basket 102 is connected to one end of the rope 104a, and the counterweight 104b is connected to the other end of the rope 104a.
  • the hoisting machine is driven in a state where the rope 104a having the cage 102 and the counterweight 104b connected to both ends is hooked on the pulley and the hoisting machine, and the rope 104a is connected between the rope 104a and the pulley.
  • the cage 102 is moved up and down using the frictional force (traction).
  • the hoistway is provided with a guide rail (not shown) for guiding the raising / lowering position of the basket 102.
  • Doors 105a and 102c are provided at positions (depots) 105 and the cage 102 corresponding to each floor in the hoistway, respectively.
  • the car 102 is provided with a motor (not shown) that opens and closes the door 102 c provided on the car 102 and the door 105 a provided on the landing 105.
  • the motor is connected to the control board 110.
  • the door 105a provided at the landing 105 is locked by a device called an interlock or the like.
  • the drive mechanism portion of the door 102c provided in the cage 102 and the interlock are engaged, and the locking by the interlock is released, and the door 102c provided in the cage 102 is released.
  • the door 105a provided in the landing 105 opens and closes in conjunction.
  • Each platform 105 is provided with an operation panel 105b equipped with a platform call button (not shown) and a display.
  • the operation panel 105b provided in each platform 105 is connected to the control board 110, respectively.
  • the operation panels 102 a and 105 b provided in the car 102 and the landing 105 receive an input operation by a user of the elevator 101, the operation panels 102 a and 105 b output a signal corresponding to the content of the input operation to the control board 110.
  • the remote monitoring support device 120 includes a main control board 121 and a voice communication board 122.
  • the main control board 121 is connected to the control board 110 and the management server computer 130.
  • the main control board 121 is connected to the control board 110 via, for example, a maintenance / inspection terminal (not shown) provided in the control board 110.
  • the main control board 121 is connected to the management server computer 130 via a network 160 such as the Internet.
  • a network 160 such as the Internet.
  • the voice communication board 122 is connected to the interphone terminal device 102b and the public voice network 170.
  • the voice communication board 122 can be realized by a PHS (Personal Handy-phone System) board, for example.
  • Public voice network 170 includes a fixed telephone network (public switched telephone network) and a mobile telephone network.
  • the public voice network 170 is composed of a plurality of exchanges (not shown) such as a subscriber line exchange that accommodates telephone lines, a relay exchange that bundles the subscriber line exchanges, and a gateway exchange that is connected to the telephone network of another operator. Yes. Since the public voice network 170 is a known technique, the description thereof is omitted.
  • the main control board 121 may perform communication using a PHS board included in the voice communication board 122.
  • the remote monitoring support device 120 uses the PHS board for voice communication and also for data communication. Since the installation location of the elevator 101 is fixed, by performing communication using the PHS, it is possible to secure the communication quality and suppress the cost for communication.
  • the management server computer 130 and the telephone 140 are installed in a remote place of the elevator 101 different from the place where the elevator 101 is installed.
  • the management server computer 130 can be realized by a computer device such as a personal computer, for example.
  • the management server computer 130 can be installed, for example, in a maintenance management company 150 that manages maintenance of the elevator 101.
  • An operation terminal device 131 may be connected to the management server computer 130.
  • the management server computer 130 and the operation terminal device 131 may be installed in the same place or in different places.
  • One or more terminal devices 131 may be used for operation.
  • the operation terminal device 131 can be realized by, for example, a computer device such as an input device such as a keyboard or a mouse, or a personal computer equipped with a display.
  • a printer (not shown) may be connected to the operation terminal device 131.
  • the maintenance management company 150 is provided with a PBX (Private Branch eXchange, see reference numeral 205 in FIG. 2) and a telephone 140.
  • the telephone 140 is connected to the public voice network 170 via PBX.
  • the telephone 140 may be directly connected to the public voice network 170 without providing the PBX.
  • FIG. 2 is an explanatory diagram showing a hardware configuration of the remote monitoring support device 120 constituting the remote monitoring system 100 according to the embodiment of the present invention.
  • the control board 110 controls the operation of the elevator 101 by driving and controlling each part of the elevator 101.
  • the control board 110 controls driving of the drive mechanism 104, for example.
  • the control board 110 drives and controls the elevator 101 based on signals output from the operation panels 102a and 105b.
  • the control board 110 includes, for example, each unit included in the elevator 101 such as the drive mechanism 104 and the motor described above based on signals output from the operation panels 102a and 105b provided in the basket 102 and the landing 105. Is controlled. More specifically, for example, when a call signal is output from the operation panel 105b provided at the landing 105, the control board 110 is directed to the landing 105 provided with the operation panel serving as an output source of the call signal.
  • the driving mechanism 104 is driven and controlled by outputting a driving signal to the driving mechanism 104 so that the car 102 is moved up and down and stopped at the corresponding landing 105.
  • the control board 110 faces the predetermined floor to the basket 102.
  • the driving mechanism 104 is driven and controlled by outputting a driving signal to the driving mechanism 104 so that the car 102 is stopped at the corresponding landing 105.
  • control board 110 is driven with respect to a motor provided in the car 102 so as to open and close a door 102c provided in the car 102 stopped at the corresponding landing 105 and a door 105a provided in the landing 105, for example.
  • the motor is driven and controlled by outputting a signal.
  • the control board 110 outputs a travel start signal when the car 102 starts travelling, for example.
  • a travel start signal can be realized by, for example, a dedicated signal for notifying that the car 102 has started traveling.
  • the travel start signal may be realized by a drive signal output to a motor provided in the car 102, for example.
  • the traveling stop signal can be realized, for example, by a dedicated signal for notifying that the traveling car 102 has stopped traveling.
  • the traveling stop signal is realized by, for example, a driving signal output to a motor provided in the car 102, and the traveling car 102 stops traveling when the output of the driving signal is stopped. May be detected.
  • control board 110 transmits a floor signal to each of the control panels 102a and 105b in order to display the position of the basket 102 on the operation panel 102a provided on the basket 102 or the operation panel 105b provided on the landing 105, for example.
  • Output For example, the control board 110 outputs a floor signal every time the position of the car 102 is switched. Alternatively, the control board 110 may output a floor signal periodically regardless of the position of the car 102, for example.
  • the floor indicated by the floor signal is switched every time the car 102 moves on the floor. For example, when the basket 102 moves from the first floor to the third floor, the floor indicated by the floor signal is switched from “first floor ⁇ second floor ⁇ third floor” as the basket 102 moves.
  • the floor signal indicates the third floor, which is a stop floor, for at least the time required for opening and closing the doors 105a and 102c.
  • the time when the floor signal indicates the second floor, which is the passing floor is shorter than the predetermined time. Specifically, the time when the floor signal indicates the passing floor (in this case, “second floor”) is shorter than the time required for opening and closing the doors 105a and 102c.
  • control board 110 is a start board provided on the control board when the car 102 is moved up and down in response to a call signal from the operation panel 102a provided on the car 102 or the operation panel 105b provided on the landing 105.
  • Energize the relay In the elevator 101, the car 102 can be moved up and down when the activation relay is energized (when a signal for energizing the activation relay is output). When energized, the activation relay outputs a signal indicating that the energization has been performed.
  • the control board 110 energizes the activation relay every time the car 102 is moved once. Specifically, for example, when the car 102 moves from the first floor to the second floor, the energization relay is energized once, and the car 102 moves from the first floor to the second floor to the third floor. When doing so, the energizing relay is energized once.
  • the control board 110 energizes various relays in addition to the activation relay each time the cage 102 is moved once, and turns on and off various relays as the cage 102 moves. .
  • control board 110 When the control board 110 detects an abnormality, it outputs (reports) a signal notifying the abnormality. Specifically, for example, when the control board 110 detects that the corresponding door does not operate despite the output of an instruction signal for executing the opening / closing operation of the doors 105a and 102c, an abnormality is detected in the elevator 101. Report what happened.
  • the control board 110 may memorize
  • the interphone terminal device 102b When the call button is operated, the interphone terminal device 102b outputs a call signal indicating that the operation has been performed to the remote monitoring support device 120. In addition, the interphone terminal device 102 b outputs the audio signal input to the microphone to the remote monitoring support device 120 in a state where the connection between the remote monitoring support device 120 and the telephone 140 installed in the maintenance management company 150 is established. To do. The interphone terminal device 102b outputs the audio signal output from the remote monitoring support device 120 through the speaker in a state where the connection between the remote monitoring support device 120 and the telephone 140 is established.
  • the main control board 121 included in the remote monitoring support device 120 includes a relay board 201, a monitoring control board 202, a memory 203, and a communication I / F (interface) 204.
  • the relay board 201 receives an input of a signal output from the control board 110, analyzes the received signal, and outputs an analysis result to the monitoring control board 202.
  • the relay board 201 receives an input of a maintenance / inspection signal via a maintenance / inspection terminal, and analyzes the maintenance / inspection signal.
  • the relay board 201 may be directly connected to various relay contacts on a connector board (not shown) that connects each part of the elevator 101 and the control board 110.
  • the relay board 201 is not limited to one connected to the control board 110 via a maintenance inspection terminal (maintenance port).
  • the relay board 201 is connected to, for example, a connector portion of an I / O board that connects the operation panel 105b and the control board 110 provided at each landing 105 instead of a maintenance / inspection terminal (maintenance port). Also good.
  • a connector for branching a signal path into a plurality of signals is provided in the connector portion of the I / O board, thereby ensuring the connection between the operation panel 105b provided in each platform 105 and the control board 110.
  • the floor signal can be acquired using a signal used for communication between the operation panel 105b and the control board 110. The floor signal will be described later (see FIG. 4).
  • the monitoring control board 202 transmits the analysis result output from the relay board 201 to the management server computer 130 via the communication I / F 204.
  • the monitoring control board 202 stores the analysis result output from the relay board 201 in the memory 203.
  • the monitoring control board 202 may directly store the signal received by the relay board 201 in the memory 203.
  • the memory 203 can be realized by a non-volatile storage medium that retains stored information even when power supply is cut off.
  • the memory 203 can be realized by, for example, a flash memory 203, an EEPROM (Electrically Erasable Programmable Read-Only Memory), an EPROM (Erasable Programmable Read-Only Memory), and the like.
  • the monitoring control board 202 receives various instruction signals transmitted from the management server computer 130 via the communication I / F 204. Then, the monitoring control board 202 generates various operation instructions corresponding to the various instruction signals transmitted from the management server computer 130, and sends the generated instruction signals to the execution of the various operations via the relay board 201. Output to the control board 110.
  • the monitoring control board 202 when receiving an instruction signal instructing execution of a diagnostic operation transmitted from the management server computer 130 (hereinafter referred to as “diagnostic instruction” as appropriate), the monitoring control board 202 generates an instruction signal instructing execution of the diagnostic operation. Then, the generated instruction signal is output to the control board 110 via the relay board 201.
  • the instruction signal instructing execution of the diagnostic operation includes, for example, a call signal for moving the elevator 101 to a predetermined floor.
  • the voice communication board 122 When the voice communication board 122 receives the call signal output from the interphone terminal device 102b, the voice communication board 122 issues a call to the telephone number assigned to the telephone 140 installed in the maintenance management company 150 via the public voice network 170. Do it.
  • the voice communication board 122 is installed in the maintenance management company 150 via the public voice network 170 with the voice signal output from the microphone in a state where the connection with the telephone 140 installed in the maintenance management company 150 is established. Output to the telephone 140.
  • the voice communication board 122 receives a voice signal output from the telephone 140 in a state where the connection with the telephone 140 is established via the public voice network 170, and receives the received voice signal from the interphone terminal device 102b. Output to the speaker.
  • the management server computer 130 outputs instruction signals for instructing the remote monitoring support device 120 to execute various operations in response to an operation received by an input operation on the operation terminal device 131 by a maintenance worker or the like. For example, the management server computer 130 outputs an instruction signal instructing execution of a diagnostic operation.
  • the management server computer 130 transmits an instruction signal instructing execution of a diagnostic operation to the remote monitoring support device 120, for example, every predetermined period such as every month.
  • the remote monitoring support device 120 that has received the instruction signal instructing execution of the diagnostic operation appropriately outputs a predetermined signal to the control board 110 based on the received instruction signal instructing execution of the diagnostic operation, and outputs the signal to the output signal.
  • a signal output from the control board 110 is received.
  • response information is generated based on the signal received from the control board 110, and the generated response information is output to the management server computer 130.
  • the management server computer 130 generates report information based on the response information transmitted from the remote monitoring support device 120 in response to various instruction signals transmitted to the remote monitoring support device 120.
  • the management server computer 130 generates report information based on the response information received from the remote monitoring support device 120 as a result of, for example, transmitting an instruction signal instructing execution of a diagnostic operation. In this case, the management server computer 130 generates report information including information regarding the number of times the elevator 101 is started, for example.
  • the management server computer 130 has a function of issuing a report (see FIG. 3) based on the generated report information.
  • the report can be performed, for example, every time a diagnostic operation is performed, that is, every time an instruction signal instructing the remote monitoring support apparatus 120 to execute the diagnostic operation is transmitted.
  • the management server computer 130 generates, for example, print information for printing the report information on a recording medium such as paper based on the generated report information, and manages the generated print information.
  • the data is output to the operation terminal device 131 connected to the server computer 130.
  • the operation terminal device 131 issues a report by driving and controlling a printer connected to the operation terminal device 131.
  • FIG. 3 is an explanatory diagram showing an example of a report.
  • FIG. 3 shows an example of a report issued by the management server computer 130 constituting the remote monitoring system 100 according to the embodiment of the present invention.
  • a report 300 is issued every time the elevator 101 is diagnosed.
  • the report 300 is a report information generated based on the response information received from the remote monitoring support device 120 as a result of transmitting an instruction signal instructing execution of the diagnostic operation from the management server computer 130 to the remote monitoring support device 120.
  • the management server computer 130 when the management server computer 130 periodically outputs an instruction signal instructing execution of a diagnostic operation, the management server computer 130 issues a report 300 every time response information corresponding to the instruction signal is received. That is, when an instruction signal for instructing execution of a diagnostic operation is periodically output, response information corresponding to the instruction signal is also periodically received, so that the report 300 is periodically issued.
  • the report 300 is not limited to being issued every time response information is received.
  • the management server computer 130 stores the response information received from the remote monitoring support device 120 and the report information generated based on the response information, and is used for the terminal device 131 for operation by a worker who performs maintenance and inspection work. When a predetermined operation is accepted, the report 300 based on the stored response information or report information may be issued.
  • the report 300 is output by printing report information on paper, for example.
  • a graph 310 indicating information on the number of activations is printed as report information.
  • the graph 310 has a shape of a graph (bar graph) in which symbols (bars and the like) indicating the number of times the elevator 101 is started in a predetermined period such as one month are arranged.
  • the transition of the number of activations per predetermined period is not limited to that represented by the shape of the bar graph as shown in FIG.
  • the transition of the number of activations for each predetermined period is, for example, in the form of a line graph in which the number of activations of the elevator 101 is plotted on the vertical axis and the passage of time is plotted on the horizontal axis, and the plot indicating the number of activations of the elevator 101 is connected by a straight line. It may be a thing.
  • the report information is not limited to the graphic information such as a graph, and may be indicated by characters or symbols.
  • the report 300 on which information indicating the number of activations for a plurality of months is printed has been described as an example.
  • the method for guiding the number of activations in the report is not limited to this.
  • a report 300 is issued, in which only information relating to the number of activations from the previous diagnostic operation to the current diagnostic operation is printed. You may make it do.
  • FIG. 4 is a block diagram showing a functional configuration of the remote monitoring support device 120 and the management server computer 130 that constitute the remote monitoring system 100 according to the embodiment of the present invention.
  • each function of the remote monitoring support device 120 of the elevator 101 includes an acquisition unit 401, a counting unit 402, a determination unit 403, a storage unit 404, a reception unit 405, a generation unit 406, and a transmission. This is realized by the unit 407.
  • the functions of the acquisition unit 401, the counting unit 402, the determination unit 403, the storage unit 404, the reception unit 405, the generation unit 406, and the transmission unit 407 included in the remote monitoring support device 120 of the elevator 101 according to the embodiment of the present invention are as follows. This can be realized by each unit included in the remote monitoring support device 120.
  • the acquisition unit 401 acquires, from the control board 110 that controls the operation of the elevator 101, an activation signal that is output when the car 102 included in the elevator 101 is driven. For example, the acquisition unit 401 acquires a floor signal as an activation signal. For example, the acquisition unit 401 acquires a floor signal directly from the control board 110.
  • the acquisition unit 401 may acquire a floor signal output from the control board 110 to the operation panel 102a provided in the basket 102, for example. In this case, the acquisition unit 401 acquires the floor signal from the operation panel 102a to which the floor signal output from the control board 110 is input.
  • the acquisition unit 401 may acquire a floor signal output from the control board 110 to the operation panel 105b provided in the landing 105, for example. In this case, the acquisition unit 401 acquires the floor signal from the operation panel 105b to which the floor signal output from the control board 110 is input. Specifically, in this case, the acquisition unit 401 can acquire a floor signal from a display device that is provided at each platform 105 and displays the position of the car 102 at each platform 105.
  • the acquisition unit 401 receives, for example, an activation relay or other relays that are turned on / off as the car 102 moves, from the activation relay or the various relays.
  • the output signal may be acquired as an activation signal.
  • the acquisition part 401 may acquire the signal output from the control board 110 in order to energize the relay for starting, and other various relays as an activation signal, for example.
  • the acquisition unit 401 directly acquires signals indicating that the various relays are operated from various relays that are turned ON / OFF according to the movement of the car 102 from the contact points of the various relays. Also good. That is, since the cage 102 operates according to the control signal output from the control board 110, the cage included in the elevator 101 is obtained by obtaining operation signals of various relays that are turned on / off as the cage 102 moves. An activation signal output when driving 102 can be acquired.
  • the start signal is controlled when the floor signal, the signal output from the start relay when the start relay is energized, or the start relay and other various relays are energized.
  • the signal is not limited to the signal output from the substrate 110.
  • the activation signal can be realized by various signals that are output when the car 102 moves or change as the car 102 moves.
  • the counting unit 402 counts the number of activations based on the activation signal every time the acquisition unit 401 acquires the activation signal. For example, when the acquisition unit 401 acquires a floor signal as an activation signal, the counting unit 402 counts the number of activations based on the floor signal from the start of movement of the car 102 until it stops, as one activation. Count.
  • the counting unit 402 counts the number of activations as one. Further, in this case, specifically, the counting unit 402, for example, when the car 102 stops from the first floor to the fifth floor and stops on the fourth floor, the car 102 moves from the first floor to the fourth floor.
  • the number of activations is one
  • the number of activations due to the movement of the car 102 from the fourth floor to the fifth floor is one
  • the total number of activations is two (see FIG. 5).
  • the acquisition unit 401 when the acquisition unit 401 energizes the activation relay, a signal output from the activation relay or a control board when energizing the activation relay is performed.
  • the counting unit 402 counts the number of times the signal is output as the activation number.
  • the determination unit 403 determines whether or not the number of activations counted by the counting unit 402 exceeds a preset determination reference value.
  • the determination reference value is a value that serves as a guideline for determining when to perform maintenance and inspection, is realized by a positive integer, and can be stored in the storage unit 404 such as the memory 203.
  • the determination reference value can be arbitrarily designated by an operator who performs maintenance inspection via the management server computer 130, for example.
  • the storage unit 404 stores the number of activations counted by the counting unit 402. For example, the storage unit 404 counts the number of activations counted by the counting unit 402 for each period from when the instruction signal (diagnosis instruction) instructing execution of the diagnostic operation is last received from the management server computer 130 until the next reception.
  • storage part 404 may memorize
  • the storage unit 404 may store the determination result of the determination unit 403.
  • the storage unit 404 may store the date and time when the determination unit 403 determines that the number of activations counted by the counting unit 402 exceeds the determination reference value, the number of activations at that time, and the like.
  • the storage unit 404 may store the date and time when the determination unit 403 makes a determination regardless of the determination result of the determination unit 403.
  • the receiving unit 405 receives various instruction signals including an instruction signal (diagnosis instruction) for instructing execution of a diagnostic operation from the management server computer 130.
  • the receiving unit 405 for example, in addition to an instruction signal instructing execution of a diagnostic operation, an instruction to move the car 102 to a predetermined floor, or to open and close a door of the moved car 102 and the corresponding landing 105 Receive signals.
  • the generation unit 406 generates response information including information on the number of activations stored in the storage unit 404 when the reception unit 405 receives an instruction signal instructing execution of a diagnostic operation from the management server computer 130.
  • the generation unit 406 includes, for example, the latest number of activations stored in the storage unit 404, that is, the number of activations counted in the most recent period, and becomes a monitoring target after starting remote monitoring by the remote monitoring system 100.
  • Response information including the number of activations in a plurality of periods during which the car 102 provided in the elevator 101 travels is generated.
  • generation part 406 may produce
  • the generation unit 406 may generate response information including the number of activations stored in the storage unit 404 after the previous maintenance check.
  • the generation unit 406 when the determination unit 403 determines that the number of activations exceeds the determination reference value, the generation unit 406 generates response information (notification response information) including information related to the determination result. In this case, the generation unit 406 generates response information (notification response information) including, for example, the determination reference value, the number of activations when it is determined that the determination reference value has been exceeded, information on the date and time when the determination is performed, and the like. To do.
  • the number of times of activation including response information can be arbitrarily designated by an operator who performs maintenance inspection via the management server computer 130, for example.
  • the generating unit 406 generates response information including identification information of the elevator 101 related to the number of times of activation included in the response information or the response information for notification.
  • the identification information of the elevator 101 may be, for example, the manufacturing number of the elevator 101, a number set based on the installation location (address, etc.) of the elevator 101, It may be a number arbitrarily set by an operator who performs maintenance and inspection.
  • the identification information of the elevator 101 can be configured by combining characters such as numbers having a predetermined number of digits and alphabets.
  • the transmission unit 407 transmits information regarding the number of activations stored in the storage unit 404 to the management server computer 130. Specifically, for example, the transmission unit 407 transmits the response information generated by the generation unit 406 or the response information for notification to the management server computer 130 when the reception unit 405 receives a diagnosis instruction.
  • the transmission unit 407 transmits information regarding the determination result to the management server computer.
  • the transmission unit 407 specifically manages, for example, the response information (response information for notification) generated by the generation unit 406 when the determination unit 403 determines that the number of activations exceeds the determination reference value. Transmit to server computer 130.
  • the management server computer 130 includes an instruction receiving unit 411, an instruction signal generating unit 412, a diagnosis instruction unit 413, a response information receiving unit 414, a report information generating unit 415, a storage unit 416, a report information output unit 417, A notification information generation unit 418 and a notification information output unit 419 are provided.
  • Each function of the output unit 417, the notification information generation unit 418, and the notification information output unit 419 can be realized by each unit included in the management server computer 130.
  • the instruction receiving unit 411 receives an input of an operation signal output from the operation terminal device 131.
  • the instruction receiving unit 411 executes a diagnostic operation output from the operation terminal device 131 when a predetermined input operation is performed on the operation terminal device 131 by, for example, a worker performing maintenance and inspection.
  • An input of an operation signal for instructing is accepted.
  • the operation signal includes information designating an operation to be executed by the elevator 101 to be monitored, identification information of the elevator 101 to be monitored, and the like.
  • the instruction signal generation unit 412 generates an instruction signal that instructs execution of a diagnostic operation in the remote monitoring support device 120 based on the operation signal received by the instruction reception unit 411.
  • the instruction signal generates, for example, an instruction signal including information specifying an operation to be performed by the elevator 101 to be monitored and identification information of the elevator 101 to be monitored.
  • the diagnosis instruction unit 413 transmits the instruction signal generated by the instruction signal generation unit 412 to the corresponding remote monitoring support device 120.
  • the corresponding remote monitoring support device 120 can be specified by, for example, the identification information of the elevator 101 included in the instruction signal, and is realized by the remote monitoring support device 120 connected to the elevator 101 to be monitored.
  • the response information reception unit 414 receives the response information transmitted from the corresponding remote monitoring support device 120 as a result of the diagnosis instruction unit 413 transmitting the instruction signal.
  • the response information receiving unit 414 may count the elapsed time after the diagnosis instruction unit 413 transmits the instruction signal. As a result, even if a predetermined time has elapsed after the diagnosis instruction unit 413 has transmitted the instruction signal, an error notification can be performed if the response information transmitted from the corresponding remote monitoring support device 120 has not been received. it can.
  • the report information generating unit 415 generates report information based on the response information received by the response information receiving unit 414.
  • the report information includes, for example, information related to the number of activations counted by the remote monitoring support device 120.
  • the storage unit 416 stores the response information received by the response information receiving unit 414.
  • the storage unit 416 includes not only the content of the response information received by the response information receiving unit 414 but also identification information of the elevator 101 to which the remote monitoring support device 120 that is the transmission source of the response information is connected, and the response information. Information regarding the date and time of receiving may be stored.
  • the storage unit 416 may store report information generated by the report information generation unit 415, for example. In this case, for example, the storage unit 416 includes not only the content of the report information generated by the report information generation unit 415 but also the identification information of the elevator 101 whose status is reported by the report information and the report information. Information on the generated date and time may be stored.
  • the report information output unit 417 outputs the report information generated by the report information generation unit 415 to the terminal device 131 for operation.
  • the report information output unit 417 transmits in addition to the report information generated by the report information generation unit 415, instruction information for printing out the report information. Further, the report information output unit 417 extracts report information stored in the storage unit 416 in response to an operation signal received from the operation terminal device 131, and uses the extracted report information for operation. You may output with respect to the terminal device 131.
  • the notification information generation unit 418 generates notification information based on the response information received by the response information reception unit 414.
  • the notification information generation unit 418 generates notification information when the response information received by the response information reception unit 414 includes a determination result by the determination unit 403 included in the remote monitoring support device 120.
  • the notification information generation unit 418 generates notification information including information related to the elevator 101 that is identified based on the response information received by the response information reception unit 414, for example. Specifically, the notification information generation unit 418 generates notification information including, for example, a message that prompts inspection of the corresponding elevator 101, information that guides the location of the corresponding elevator 101, and the like.
  • the notification information generation unit 418 specifies a notification destination of the generated notification information, and generates notification information to be output (transmitted) to the specified notification destination.
  • a table that associates the identification information of the elevator 101 with the identification information of the terminal device that is the notification destination is set in advance.
  • the terminal device to be notified may be, for example, an operation terminal device 131 connected to the management server computer 130, and may be a portable terminal device such as a mobile phone carried by a worker performing maintenance and inspection. There may be.
  • the table is referred to when generating the notification information, and the identification information of the terminal device associated with the identification information of the elevator 101 included in the response information received by the receiving unit is specified.
  • the terminal device identification information can be realized by, for example, an e-mail address assigned to each terminal device.
  • the table referred to when generating the notification information can be stored in the storage unit 404 realized by a storage medium such as an HDD provided in the management server computer 130, for example.
  • the notification information output unit 419 outputs the notification information generated by the notification information generation unit 418 to a predetermined terminal device.
  • the notification information output unit 419 receives notification information from the remote monitoring support device 120 when it receives information related to the determination result made in the remote monitoring support device 120, that is, when notification information is generated by the notification information generation unit 418.
  • the notification information generated by the generation unit 418 is output to a predetermined terminal device.
  • the notification information output unit 419 outputs the notification information generated by the notification information generation unit 418 to, for example, the operation terminal device 131. In this case, it is possible to prompt the worker who performs the maintenance inspection to check the corresponding elevator 101 via the operation terminal device 131.
  • the notification information output unit 419 outputs (transmits) the notification information generated by the notification information generation unit 418 as an e-mail to, for example, a portable terminal device such as a portable telephone carried by a worker who performs maintenance and inspection. May be. In this case, it is possible to prompt the worker who performs the maintenance inspection to check the corresponding elevator 101 regardless of the current location of the worker.
  • FIG. 5 is an explanatory diagram showing an example of a method of counting the number of activations in the remote monitoring support device 120 according to the embodiment of the present invention.
  • the vertical axis indicates the floor of the elevator 101.
  • the horizontal axis indicates the number of activations.
  • the car 102 starts moving according to the signal output from the control board 110, stops at the designated floor, and performs a one-time startup operation of opening and closing the doors 105a and 102c. Further, when the corresponding signal is output once from the control board 110, the car 102 starts moving according to the signal, stops at the designated floor, and opens and closes the doors 105a and 102c. Perform startup operation.
  • the basket 102 starts moving according to the signal output from the control board 110, and performs the starting operation for one time as described above.
  • the remote monitoring support device 120 in this embodiment assumes a single start-up operation from when the car 102 starts moving until it stops.
  • the starting operation may be a single starting operation from the start of movement of the cage 102 according to the signal output from the control board 110 to the stop and then the opening and closing of the doors 105a and 102c.
  • the remote monitoring support device 120 in this embodiment counts the number of times the elevator 101 has been started by counting the number of times the signal is output once when the car 102 performs one start-up operation. can do.
  • the remote monitoring support device 120 detects the state of a signal (such as a floor signal) that changes a series when the car 102 performs one start operation, thereby starting the elevator 101. The number of times can be counted.
  • the elevator 101 is driven by the control board 110 so that the car 102 moves up and down in accordance with a signal output from the control board 110. Specifically, for example, when the control board 110 outputs a predetermined signal, the basket 102 moves from the first floor to the second floor or stops on the third floor from the first floor according to the signal. Move to the 5th floor.
  • the circled number “1” indicates one activation.
  • the first floor may be moved from the first floor to the second floor by one activation, or the fourth floor may be moved from the first floor to the fifth floor.
  • the movement from the first floor to the third floor is activated once, and the movement from the third floor to the fifth floor is performed once. Counts as a total of two activations.
  • the car 102 when moving from the 6th floor to the 1st floor without stopping halfway, it is counted as one activation. That is, the number of times of activation is not the number of floors where the car 102 has moved, but the number of times that the car 102 has performed a series of operations from the start of movement to the stop.
  • the car 102 starts the start-up operation when the start-up relay is energized (when a signal for energizing the start-up relay is output). Shows an example in which the number of activations is counted before the car 102 starts the activation operation.
  • FIG. 6 and 7 are flowcharts showing a processing procedure of the remote monitoring support device 120 constituting the remote monitoring system 100 according to the embodiment of the present invention. The process shown in the flowchart of FIG. 6 is executed when the floor signal output from the control board 110 is acquired.
  • step S601 the process waits until an activation signal output from the control board 110 is acquired (step S601: No).
  • step S601 when the activation signal output from the control board 110 is acquired (step S601: Yes), the activation frequency is counted so that the activation frequency is incremented by 1 based on the activation signal (step S602). Then, the number of activations counted in step S602 is stored in the storage unit 404 such as the memory 203 (step S603).
  • step S604 it is determined whether or not the number of activations counted in step S602 exceeds a predetermined criterion value.
  • a determination reference value is acquired from the storage unit 404 such as the memory 203, and the magnitude of the acquired determination reference value and the number of activations counted in step S602 is determined. Then, when the number of activations counted in step S602 is larger than the acquired determination reference value, it is determined that the number of activations exceeds the determination reference value.
  • step S604 when the number of activations counted in step S602 exceeds a predetermined criterion value (step S604: Yes), notification response information is generated (step S605).
  • notification response information including the determination reference value, the number of activations when it is determined that the determination reference value has been exceeded, information on the date and time when the determination is made, and the like are generated.
  • step S606 the response information for notification generated in step S605 is transmitted to the management server computer 130 (step S606), and the notification history for the management server computer 130 is stored in the storage unit 404 such as the memory 203 (step S606).
  • step S607 for example, the contents of the response information for notification transmitted in step S606 and information regarding the date and time when the response information for notification is transmitted are stored.
  • step S604 when the number of activations counted in step S602 does not exceed a predetermined determination reference value (step S604: No), the determination result in step S604 is stored in the storage unit 404 such as the memory 203. Store (step S608), and the series of processing ends. By step S608, it is possible to check the history of determinations during maintenance inspections and the like performed after the determination.
  • step S701 it waits until it receives a diagnostic instruction transmitted from the management server computer 130 (step S701: No).
  • step S701 when the diagnosis instruction transmitted from the management server computer 130 is received (step S701: Yes), the number of activations is acquired with reference to the memory 203 (step 702).
  • step S703 response information including the number of activations acquired in step S702 is generated (step S703), the response information generated in step S703 is transmitted to the management server computer 130 (step S704), and a series of processing is performed. finish.
  • step S801 the process waits until an input of a predetermined operation signal output from the operation terminal device 131 is received (step S801: No).
  • step S ⁇ b> 801 a predetermined input operation is performed on the operation terminal device 131 by an operator or the like who performs maintenance and inspection, thereby instructing execution of a diagnostic operation output from the operation terminal device 131. Wait until an operation signal is received.
  • step S801 when an input of an operation signal instructing execution of a diagnostic operation is received (step S801: Yes), an instruction signal (diagnosis instruction) instructing execution of a diagnostic operation in the remote monitoring support device 120 is generated (step S801). S802). Then, the instruction signal (diagnostic instruction) generated in step S802 is transmitted to the remote monitoring support device 120 (step S803), and the series of processing ends.
  • step S801 when an input of an operation signal instructing execution of a diagnostic operation is received (step S801: Yes), an instruction signal (diagnosis instruction) instructing execution of a diagnostic operation in the remote monitoring support device 120 is generated (step S801). S802). Then, the instruction signal (diagnostic instruction) generated in step S802 is transmitted to the remote monitoring support device 120 (step S803), and the series of processing ends.
  • step S901 it waits until response information transmitted from the remote monitoring support device 120 is received (step S901: No).
  • step S901: Yes it is determined whether the received response information is notification response information (step S902).
  • step S902 if the response information received in step S901: Yes is not notification response information (step S902: No), the response information received in step S901: Yes is used as an instruction signal in step S803 of FIG. It is determined that the response information has been received as a result of the transmission, and report information is generated based on the response information (step S903).
  • step S903 the report information generated in step S903 is output to the corresponding terminal device (step S904), and the series of processes is terminated.
  • step S904 for example, the report information generated in step S903 is output to the operation terminal device 131.
  • the operation terminal device 131 that has received the report information output in step S904 generates, for example, print information based on the report information, and is connected to the operation terminal device 131 based on the print information.
  • the report 300 is issued by controlling the driving of the existing printer.
  • step S902 when the response information received in step S901: Yes is notification response information (step S902: Yes), a notification destination is specified based on the notification response information (step S905).
  • the notification destination can be specified by referring to a table in which the identification information of the elevator 101 is associated with the identification information of the terminal device that is the notification destination.
  • notification information is generated based on the response information (response information for notification) received in step S901: Yes (step S906).
  • notification information including, for example, a message for prompting inspection of the corresponding elevator 101, information for guiding the location of the corresponding elevator 101, and the like is generated for the notification destination specified in step S905.
  • the notification information generated in step S906 is output (transmitted) to the terminal device that is the notification destination specified in step S905 (step S907), and the series of processing ends.
  • the remote monitoring support device 120 has the activation signal output when the car 102 included in the elevator 101 is driven from the control board 110 that controls the operation of the elevator 101. Is obtained, the number of activations is counted based on the activation signal, and the counted number of activations is stored in the storage unit 404 such as the memory 203. Thereafter, when a diagnostic instruction for instructing transmission of information related to the state of the elevator 101 is received from the management server computer 130, information regarding the number of activations stored in the storage unit 404 such as the memory 203 is transmitted to the management server computer 130.
  • the remote monitoring support device 120 obtains the start signal output from the control board 110 in accordance with the operation of the car 102, so that the remote monitoring support device 120 starts the elevator 101
  • the remote monitoring support device 120 can reliably recognize the operation status of the elevator 101 with a simple configuration without separately providing a sensor for directly recognizing the vehicle.
  • the operation status of the elevator 101 can be grasped based on the number of activations. It is possible to reduce the processing load on the remote monitoring support device 120 and the management server computer 130 for grasping.
  • the management server computer 130 monitors the operation of a plurality of elevators 101.
  • Each elevator 101 (its control board 110) transmits (reports) information notifying the abnormality when the abnormality occurs in the elevator 101.
  • the management server computer 130 or a worker who operates the management server computer 130 responds to the abnormality that has occurred in the elevator 101 based on the received notification. Since this response may be related to human life, it is required to detect it quickly and take action before it becomes a serious failure or before the failure becomes serious.
  • the processing load on the remote monitoring support device 120 and the management server computer 130 when grasping the operation status of the elevator 101 is reduced. Since it can reduce, it can prevent that the operation
  • the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
  • the remote monitoring support device 120 manages the response information for notification including information related to the determination result when the counted number of times of activation exceeds a preset determination reference value. Transmit to server computer 130. Thereby, when the maintenance inspection is necessary, it can be notified promptly and surely to the worker in the maintenance management company 150. In addition, when the number of activations does not exceed the determination reference value, notification is not performed, so that both burdens on communication between the remote monitoring support device 120 and the management server computer 130 can be reduced.
  • the remote monitoring system 100 using the remote monitoring support device 120 of the embodiment according to the present invention it is possible to grasp the operation status of the elevator 101 by a simple calculation that compares the number of activations and the determination reference value. it can. As a result, it is possible to prevent the operation related to the remote monitoring from being delayed due to the burden imposed on grasping the operation status of the elevator 101, and to quickly deal with the abnormality occurring in the elevator 101. As a result, according to the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention, it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
  • the management server computer 130 when the response information for notification is transmitted from the remote monitoring support device 120 to the management server computer 130, the management server computer 130 can operate the terminal device 131 for operation or the portable type.
  • Information related to the elevator is output to a predetermined terminal device such as a portable terminal device such as a telephone.
  • the remote monitoring system 100 using the remote monitoring support device 120 of the embodiment of the present invention it is possible for an appropriate person for the response to quickly deal with an abnormality occurring in the elevator 101. it can.
  • the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
  • the remote monitoring support apparatus and the remote monitoring system described in the above-described embodiments are realized by executing the remote monitoring support program and the remote monitoring program on a computer such as a personal computer or a workstation constituting the remote monitoring system. be able to.
  • the remote monitoring support method and the remote monitoring method can be realized by executing the remote monitoring support program and the remote monitoring program on a computer such as a personal computer or a workstation.
  • These programs are recorded on a computer-readable recording medium such as a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and are executed by being read from the recording medium by the computer.
  • the program may be a transmission medium that can be distributed via a network such as the Internet.
  • the remote monitoring support device, the remote monitoring system, the remote monitoring support program, and the remote monitoring program are the remote monitoring support device, the remote monitoring system, the remote monitoring support program, and the remote monitoring that perform remote monitoring of the elevator. It is useful for a program, and is particularly suitable for a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program that perform remote monitoring of an elevator by periodically performing a diagnostic operation.

Landscapes

  • Maintenance And Inspection Apparatuses For Elevators (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)

Abstract

Un dispositif de support de surveillance à distance (120) concu de manière à: calculer le nombre d'activations sur la base d'un signal d'activation, chaque fois que le signal d'activation est obtenu à partir d'un panneau de commande (110) qui commande le fonctionnement d'un ascenseur (101), ledit signal d'activation étant produit lorsqu'une cage (102) dans l'ascenseur (101) est entraînée; stocker, dans une unité de mémoire, le nombre calculé d'activations; et ensuite, si une instruction de diagnostic ordonnant la transmission d'informations relatives à l'état de l'ascenseur (101) est reçue en provenance d'un ordinateur serveur de gestion (130), envoyer des informations concernant le nombre d'activations qui sont stockées dans l'unité de mémoire, à l'ordinateur serveur de gestion (130).
PCT/JP2012/070710 2012-07-03 2012-08-14 Dispositif de support de surveillance à distance, système de surveillance à distance, programme de support de surveillance à distance, et programme de surveillance à distance WO2014006764A1 (fr)

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US10696519B2 (en) 2016-10-31 2020-06-30 Otis Elevator Company Automatic test of deterrent device

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JP6987901B2 (ja) * 2014-06-26 2022-01-05 ジャパンエレベーターサービスホールディングス株式会社 遠隔監視支援装置
JP2016172631A (ja) * 2015-03-17 2016-09-29 ジャパンエレベーターサービスホールディングス株式会社 エレベーターの通話管理システム
WO2020250340A1 (fr) * 2019-06-12 2020-12-17 三菱電機株式会社 Dispositif de préparation d'écran de contrôle
JP6850328B2 (ja) * 2019-08-27 2021-03-31 ジャパンエレベーターサービスホールディングス株式会社 エレベーターの通話管理システム
JP7035241B2 (ja) * 2021-03-05 2022-03-14 ジャパンエレベーターサービスホールディングス株式会社 遠隔監視支援装置およびエレベーター
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