WO2014006764A1 - Remote monitoring support device, remote monitoring system, remote monitoring support program, and remote monitoring program - Google Patents

Remote monitoring support device, remote monitoring system, remote monitoring support program, and remote monitoring program Download PDF

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Publication number
WO2014006764A1
WO2014006764A1 PCT/JP2012/070710 JP2012070710W WO2014006764A1 WO 2014006764 A1 WO2014006764 A1 WO 2014006764A1 JP 2012070710 W JP2012070710 W JP 2012070710W WO 2014006764 A1 WO2014006764 A1 WO 2014006764A1
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WO
WIPO (PCT)
Prior art keywords
remote monitoring
elevator
activations
management server
server computer
Prior art date
Application number
PCT/JP2012/070710
Other languages
French (fr)
Japanese (ja)
Inventor
徹 柴田
忍 関根
和隆 岩崎
Original Assignee
ジャパンエレベーターサービス株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
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Application filed by ジャパンエレベーターサービス株式会社 filed Critical ジャパンエレベーターサービス株式会社
Publication of WO2014006764A1 publication Critical patent/WO2014006764A1/en

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
    • B66B5/0006—Monitoring devices or performance analysers
    • B66B5/0018—Devices monitoring the operating condition of the elevator system
    • B66B5/0025—Devices monitoring the operating condition of the elevator system for maintenance or repair

Definitions

  • the present invention relates to a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program for remotely monitoring an elevator.
  • an elevator remote monitoring system that monitors the state of the elevator at a remote location of the elevator.
  • a remote monitoring system for example, communicates between a control board (control device) that controls the operation operation of the elevator and a management server computer installed at a remote location of the elevator, thereby enabling remote control of the elevator.
  • the state of the elevator is monitored on the ground.
  • an elevator diagnosis operation is performed periodically.
  • an instruction signal instructing execution of the diagnosis operation is transmitted from the management server computer to the control board.
  • the control board that has received the instruction signal instructing execution of the diagnostic operation acquires information on the operation status of the elevator and determines whether or not an abnormality has occurred in the elevator based on the acquired information.
  • a diagnostic operation for example, information on a plurality of items such as a driving time of a motor for raising and lowering the elevator, a brake and a door operating state and the number of operations of the elevator are acquired from the control board, and based on the acquired information
  • the management server computer was checked for the occurrence of an abnormality.
  • the present invention eliminates the above-described problems caused by the prior art, and can improve the reliability of an elevator to be remotely monitored, a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program
  • the purpose is to provide.
  • a remote monitoring support device acquires an activation signal output when driving a cage included in the elevator from a control board that controls the operation of the elevator.
  • Acquisition means a counting means for counting the number of activations based on the activation signal each time the acquisition means obtains an activation signal, a storage means for storing the number of activations counted by the counting means, and a management server computer
  • Receiving means for receiving a diagnosis instruction for instructing transmission of information relating to the state of the elevator, and when the receiving means receives the diagnosis instruction, information relating to the number of times of activation stored in the storage means is transmitted to the management server computer. And a transmission means.
  • the remote monitoring support apparatus further comprises a determination unit that determines whether or not the number of activations counted by the counting unit exceeds a preset determination reference value in the above invention, and the transmission unit However, when the determination unit determines that the number of activations exceeds the determination reference value, the information on the determination result is transmitted to the management server computer.
  • a remote monitoring system is a remote monitoring system comprising a remote monitoring support device connected to a control board that controls the operation of an elevator, and a management server computer that can communicate with the remote monitoring support device.
  • a remote monitoring support device acquires from the control board an activation signal that is output when driving the cage included in the elevator, and the acquisition unit acquires the activation signal,
  • Counting means for counting the number of activations based on the activation signal
  • storage means for storing the number of activations counted by the counting means
  • reception for receiving a diagnostic instruction for instructing transmission of information on the state of the elevator from the management server computer
  • the receiving means receives a diagnostic instruction, information on the number of times of activation stored in the storage means is stored in the tube.
  • the remote monitoring support apparatus determines whether or not the number of activations counted by the counting means exceeds a preset determination reference value.
  • the transmission unit transmits information regarding the determination result to the management server computer, and the management server computer transmits the remote monitoring
  • a notification information output unit is provided that outputs information about a corresponding elevator to a predetermined terminal device.
  • the remote monitoring support program according to the present invention is output from the control board to the computer provided in the remote monitoring support apparatus connected to the control board for controlling the operation of the elevator when driving the cage provided in the elevator.
  • the number of activations is counted based on the activation signal, the counted number of activations is stored in the storage unit, and the information regarding the state of the elevator is transmitted from the management server computer
  • a diagnostic instruction for instructing is received, information relating to the number of activations stored in the storage unit is transmitted to the management server computer, and processing is executed.
  • a remote monitoring program is a remote monitoring system comprising a remote monitoring support device connected to a control board that controls the operation of an elevator, and a management server computer that can communicate with the remote monitoring support device.
  • a remote monitoring program to be executed, each time a startup signal output when driving a car provided in the elevator is acquired from the control board to a computer provided in the remote monitoring support device, and each time a startup signal is acquired , Counting the number of activations based on the activation signal, storing the counted number of activations in a storage unit, and receiving a diagnostic instruction for instructing transmission of information on the state of the elevator from the management server computer, the storage unit Causing the management server computer to execute a process of transmitting information related to the number of activations stored; Based on the information transmitted from the corresponding remote monitoring support apparatus as a result of transmitting the diagnostic instruction to the remote monitoring support apparatus to the computer included in the management server computer and transmitting the diagnostic instruction,
  • the method is characterized in that report information including information regarding the generated information is generated and a process
  • the remote monitoring support device the remote monitoring system, the remote monitoring support program, and the remote monitoring program according to the present invention, there is an effect that it is possible to improve the reliability of an elevator that is a target of remote monitoring.
  • FIG. 1 is an explanatory diagram showing a system configuration of a remote monitoring system according to an embodiment of the present invention.
  • FIG. 2 is an explanatory diagram showing the hardware configuration of the remote monitoring support apparatus that constitutes the remote monitoring system according to the embodiment of the present invention.
  • FIG. 3 is an explanatory diagram showing an example of a report.
  • FIG. 4 is a block diagram showing a functional configuration of the remote monitoring support apparatus and the management server computer constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 5 is an explanatory diagram showing an example of a method for counting the number of activations in the remote monitoring support apparatus according to the embodiment of the present invention.
  • FIG. 6 is a flowchart (No.
  • FIG. 7 is a flowchart (No. 2) showing the processing procedure of the remote monitoring support apparatus constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 8 is a flowchart (No. 1) showing a processing procedure of the management server computer constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 9 is a flowchart (part 2) showing the processing procedure of the management server computer constituting the remote monitoring system according to the embodiment of the present invention.
  • FIG. 1 is an explanatory diagram showing a system configuration of a remote monitoring system according to an embodiment of the present invention.
  • a remote monitoring system 100 according to an embodiment of the present invention includes a control board (control device) 110, a remote monitoring support device 120, a management server computer 130, and a telephone 140.
  • the control board 110 controls the operation operation of the elevator 101.
  • the elevator 101 is installed in a multi-storey building or the like, and includes a basket (car) 102 on which people and articles are mounted. One basket 102 is provided for each elevator 101. The basket 102 is provided in a hoistway (not shown) penetrating each floor in the building along the vertical direction.
  • the elevator 101 can be realized by, for example, a rope type (traction type) elevator.
  • the elevator 101 that can be monitored by the remote monitoring system according to the embodiment of the present invention is not limited to a rope type elevator.
  • a hydraulic elevator 101 may be monitored instead of the rope type elevator 101 or in addition to the rope type elevator.
  • the basket 102 is provided with an operation panel 102a including operation buttons including a destination floor button and a door opening / closing button, a display, and the like.
  • An operation panel 102 a provided in the basket 102 is connected to the control board 110.
  • the basket 102 is provided with an interphone terminal device 102b.
  • the interphone terminal device 102b includes a call button, a microphone, and a speaker (all not shown).
  • the interphone terminal device 102 b is connected to the remote monitoring support device 120.
  • a drive mechanism 104 is provided in the hoistway.
  • the drive mechanism 104 can be provided in the upper part in a hoistway, for example.
  • the drive mechanism 104 includes a hoisting machine, a pulley, a rope 104a, a counterweight 104b, and the like.
  • the drive mechanism 104 further includes an electromagnetic brake, a speed governor, and the like (all are not shown). Since the drive mechanism 104 can be easily realized by using a known technique, the description thereof is omitted.
  • the drive mechanism 104 is not restricted to what is provided in the upper part in a hoistway. For example, in the case of the hydraulic elevator 101, the drive mechanism 104 may be provided at the bottom (pit) in the hoistway.
  • the basket 102 is connected to one end of the rope 104a, and the counterweight 104b is connected to the other end of the rope 104a.
  • the hoisting machine is driven in a state where the rope 104a having the cage 102 and the counterweight 104b connected to both ends is hooked on the pulley and the hoisting machine, and the rope 104a is connected between the rope 104a and the pulley.
  • the cage 102 is moved up and down using the frictional force (traction).
  • the hoistway is provided with a guide rail (not shown) for guiding the raising / lowering position of the basket 102.
  • Doors 105a and 102c are provided at positions (depots) 105 and the cage 102 corresponding to each floor in the hoistway, respectively.
  • the car 102 is provided with a motor (not shown) that opens and closes the door 102 c provided on the car 102 and the door 105 a provided on the landing 105.
  • the motor is connected to the control board 110.
  • the door 105a provided at the landing 105 is locked by a device called an interlock or the like.
  • the drive mechanism portion of the door 102c provided in the cage 102 and the interlock are engaged, and the locking by the interlock is released, and the door 102c provided in the cage 102 is released.
  • the door 105a provided in the landing 105 opens and closes in conjunction.
  • Each platform 105 is provided with an operation panel 105b equipped with a platform call button (not shown) and a display.
  • the operation panel 105b provided in each platform 105 is connected to the control board 110, respectively.
  • the operation panels 102 a and 105 b provided in the car 102 and the landing 105 receive an input operation by a user of the elevator 101, the operation panels 102 a and 105 b output a signal corresponding to the content of the input operation to the control board 110.
  • the remote monitoring support device 120 includes a main control board 121 and a voice communication board 122.
  • the main control board 121 is connected to the control board 110 and the management server computer 130.
  • the main control board 121 is connected to the control board 110 via, for example, a maintenance / inspection terminal (not shown) provided in the control board 110.
  • the main control board 121 is connected to the management server computer 130 via a network 160 such as the Internet.
  • a network 160 such as the Internet.
  • the voice communication board 122 is connected to the interphone terminal device 102b and the public voice network 170.
  • the voice communication board 122 can be realized by a PHS (Personal Handy-phone System) board, for example.
  • Public voice network 170 includes a fixed telephone network (public switched telephone network) and a mobile telephone network.
  • the public voice network 170 is composed of a plurality of exchanges (not shown) such as a subscriber line exchange that accommodates telephone lines, a relay exchange that bundles the subscriber line exchanges, and a gateway exchange that is connected to the telephone network of another operator. Yes. Since the public voice network 170 is a known technique, the description thereof is omitted.
  • the main control board 121 may perform communication using a PHS board included in the voice communication board 122.
  • the remote monitoring support device 120 uses the PHS board for voice communication and also for data communication. Since the installation location of the elevator 101 is fixed, by performing communication using the PHS, it is possible to secure the communication quality and suppress the cost for communication.
  • the management server computer 130 and the telephone 140 are installed in a remote place of the elevator 101 different from the place where the elevator 101 is installed.
  • the management server computer 130 can be realized by a computer device such as a personal computer, for example.
  • the management server computer 130 can be installed, for example, in a maintenance management company 150 that manages maintenance of the elevator 101.
  • An operation terminal device 131 may be connected to the management server computer 130.
  • the management server computer 130 and the operation terminal device 131 may be installed in the same place or in different places.
  • One or more terminal devices 131 may be used for operation.
  • the operation terminal device 131 can be realized by, for example, a computer device such as an input device such as a keyboard or a mouse, or a personal computer equipped with a display.
  • a printer (not shown) may be connected to the operation terminal device 131.
  • the maintenance management company 150 is provided with a PBX (Private Branch eXchange, see reference numeral 205 in FIG. 2) and a telephone 140.
  • the telephone 140 is connected to the public voice network 170 via PBX.
  • the telephone 140 may be directly connected to the public voice network 170 without providing the PBX.
  • FIG. 2 is an explanatory diagram showing a hardware configuration of the remote monitoring support device 120 constituting the remote monitoring system 100 according to the embodiment of the present invention.
  • the control board 110 controls the operation of the elevator 101 by driving and controlling each part of the elevator 101.
  • the control board 110 controls driving of the drive mechanism 104, for example.
  • the control board 110 drives and controls the elevator 101 based on signals output from the operation panels 102a and 105b.
  • the control board 110 includes, for example, each unit included in the elevator 101 such as the drive mechanism 104 and the motor described above based on signals output from the operation panels 102a and 105b provided in the basket 102 and the landing 105. Is controlled. More specifically, for example, when a call signal is output from the operation panel 105b provided at the landing 105, the control board 110 is directed to the landing 105 provided with the operation panel serving as an output source of the call signal.
  • the driving mechanism 104 is driven and controlled by outputting a driving signal to the driving mechanism 104 so that the car 102 is moved up and down and stopped at the corresponding landing 105.
  • the control board 110 faces the predetermined floor to the basket 102.
  • the driving mechanism 104 is driven and controlled by outputting a driving signal to the driving mechanism 104 so that the car 102 is stopped at the corresponding landing 105.
  • control board 110 is driven with respect to a motor provided in the car 102 so as to open and close a door 102c provided in the car 102 stopped at the corresponding landing 105 and a door 105a provided in the landing 105, for example.
  • the motor is driven and controlled by outputting a signal.
  • the control board 110 outputs a travel start signal when the car 102 starts travelling, for example.
  • a travel start signal can be realized by, for example, a dedicated signal for notifying that the car 102 has started traveling.
  • the travel start signal may be realized by a drive signal output to a motor provided in the car 102, for example.
  • the traveling stop signal can be realized, for example, by a dedicated signal for notifying that the traveling car 102 has stopped traveling.
  • the traveling stop signal is realized by, for example, a driving signal output to a motor provided in the car 102, and the traveling car 102 stops traveling when the output of the driving signal is stopped. May be detected.
  • control board 110 transmits a floor signal to each of the control panels 102a and 105b in order to display the position of the basket 102 on the operation panel 102a provided on the basket 102 or the operation panel 105b provided on the landing 105, for example.
  • Output For example, the control board 110 outputs a floor signal every time the position of the car 102 is switched. Alternatively, the control board 110 may output a floor signal periodically regardless of the position of the car 102, for example.
  • the floor indicated by the floor signal is switched every time the car 102 moves on the floor. For example, when the basket 102 moves from the first floor to the third floor, the floor indicated by the floor signal is switched from “first floor ⁇ second floor ⁇ third floor” as the basket 102 moves.
  • the floor signal indicates the third floor, which is a stop floor, for at least the time required for opening and closing the doors 105a and 102c.
  • the time when the floor signal indicates the second floor, which is the passing floor is shorter than the predetermined time. Specifically, the time when the floor signal indicates the passing floor (in this case, “second floor”) is shorter than the time required for opening and closing the doors 105a and 102c.
  • control board 110 is a start board provided on the control board when the car 102 is moved up and down in response to a call signal from the operation panel 102a provided on the car 102 or the operation panel 105b provided on the landing 105.
  • Energize the relay In the elevator 101, the car 102 can be moved up and down when the activation relay is energized (when a signal for energizing the activation relay is output). When energized, the activation relay outputs a signal indicating that the energization has been performed.
  • the control board 110 energizes the activation relay every time the car 102 is moved once. Specifically, for example, when the car 102 moves from the first floor to the second floor, the energization relay is energized once, and the car 102 moves from the first floor to the second floor to the third floor. When doing so, the energizing relay is energized once.
  • the control board 110 energizes various relays in addition to the activation relay each time the cage 102 is moved once, and turns on and off various relays as the cage 102 moves. .
  • control board 110 When the control board 110 detects an abnormality, it outputs (reports) a signal notifying the abnormality. Specifically, for example, when the control board 110 detects that the corresponding door does not operate despite the output of an instruction signal for executing the opening / closing operation of the doors 105a and 102c, an abnormality is detected in the elevator 101. Report what happened.
  • the control board 110 may memorize
  • the interphone terminal device 102b When the call button is operated, the interphone terminal device 102b outputs a call signal indicating that the operation has been performed to the remote monitoring support device 120. In addition, the interphone terminal device 102 b outputs the audio signal input to the microphone to the remote monitoring support device 120 in a state where the connection between the remote monitoring support device 120 and the telephone 140 installed in the maintenance management company 150 is established. To do. The interphone terminal device 102b outputs the audio signal output from the remote monitoring support device 120 through the speaker in a state where the connection between the remote monitoring support device 120 and the telephone 140 is established.
  • the main control board 121 included in the remote monitoring support device 120 includes a relay board 201, a monitoring control board 202, a memory 203, and a communication I / F (interface) 204.
  • the relay board 201 receives an input of a signal output from the control board 110, analyzes the received signal, and outputs an analysis result to the monitoring control board 202.
  • the relay board 201 receives an input of a maintenance / inspection signal via a maintenance / inspection terminal, and analyzes the maintenance / inspection signal.
  • the relay board 201 may be directly connected to various relay contacts on a connector board (not shown) that connects each part of the elevator 101 and the control board 110.
  • the relay board 201 is not limited to one connected to the control board 110 via a maintenance inspection terminal (maintenance port).
  • the relay board 201 is connected to, for example, a connector portion of an I / O board that connects the operation panel 105b and the control board 110 provided at each landing 105 instead of a maintenance / inspection terminal (maintenance port). Also good.
  • a connector for branching a signal path into a plurality of signals is provided in the connector portion of the I / O board, thereby ensuring the connection between the operation panel 105b provided in each platform 105 and the control board 110.
  • the floor signal can be acquired using a signal used for communication between the operation panel 105b and the control board 110. The floor signal will be described later (see FIG. 4).
  • the monitoring control board 202 transmits the analysis result output from the relay board 201 to the management server computer 130 via the communication I / F 204.
  • the monitoring control board 202 stores the analysis result output from the relay board 201 in the memory 203.
  • the monitoring control board 202 may directly store the signal received by the relay board 201 in the memory 203.
  • the memory 203 can be realized by a non-volatile storage medium that retains stored information even when power supply is cut off.
  • the memory 203 can be realized by, for example, a flash memory 203, an EEPROM (Electrically Erasable Programmable Read-Only Memory), an EPROM (Erasable Programmable Read-Only Memory), and the like.
  • the monitoring control board 202 receives various instruction signals transmitted from the management server computer 130 via the communication I / F 204. Then, the monitoring control board 202 generates various operation instructions corresponding to the various instruction signals transmitted from the management server computer 130, and sends the generated instruction signals to the execution of the various operations via the relay board 201. Output to the control board 110.
  • the monitoring control board 202 when receiving an instruction signal instructing execution of a diagnostic operation transmitted from the management server computer 130 (hereinafter referred to as “diagnostic instruction” as appropriate), the monitoring control board 202 generates an instruction signal instructing execution of the diagnostic operation. Then, the generated instruction signal is output to the control board 110 via the relay board 201.
  • the instruction signal instructing execution of the diagnostic operation includes, for example, a call signal for moving the elevator 101 to a predetermined floor.
  • the voice communication board 122 When the voice communication board 122 receives the call signal output from the interphone terminal device 102b, the voice communication board 122 issues a call to the telephone number assigned to the telephone 140 installed in the maintenance management company 150 via the public voice network 170. Do it.
  • the voice communication board 122 is installed in the maintenance management company 150 via the public voice network 170 with the voice signal output from the microphone in a state where the connection with the telephone 140 installed in the maintenance management company 150 is established. Output to the telephone 140.
  • the voice communication board 122 receives a voice signal output from the telephone 140 in a state where the connection with the telephone 140 is established via the public voice network 170, and receives the received voice signal from the interphone terminal device 102b. Output to the speaker.
  • the management server computer 130 outputs instruction signals for instructing the remote monitoring support device 120 to execute various operations in response to an operation received by an input operation on the operation terminal device 131 by a maintenance worker or the like. For example, the management server computer 130 outputs an instruction signal instructing execution of a diagnostic operation.
  • the management server computer 130 transmits an instruction signal instructing execution of a diagnostic operation to the remote monitoring support device 120, for example, every predetermined period such as every month.
  • the remote monitoring support device 120 that has received the instruction signal instructing execution of the diagnostic operation appropriately outputs a predetermined signal to the control board 110 based on the received instruction signal instructing execution of the diagnostic operation, and outputs the signal to the output signal.
  • a signal output from the control board 110 is received.
  • response information is generated based on the signal received from the control board 110, and the generated response information is output to the management server computer 130.
  • the management server computer 130 generates report information based on the response information transmitted from the remote monitoring support device 120 in response to various instruction signals transmitted to the remote monitoring support device 120.
  • the management server computer 130 generates report information based on the response information received from the remote monitoring support device 120 as a result of, for example, transmitting an instruction signal instructing execution of a diagnostic operation. In this case, the management server computer 130 generates report information including information regarding the number of times the elevator 101 is started, for example.
  • the management server computer 130 has a function of issuing a report (see FIG. 3) based on the generated report information.
  • the report can be performed, for example, every time a diagnostic operation is performed, that is, every time an instruction signal instructing the remote monitoring support apparatus 120 to execute the diagnostic operation is transmitted.
  • the management server computer 130 generates, for example, print information for printing the report information on a recording medium such as paper based on the generated report information, and manages the generated print information.
  • the data is output to the operation terminal device 131 connected to the server computer 130.
  • the operation terminal device 131 issues a report by driving and controlling a printer connected to the operation terminal device 131.
  • FIG. 3 is an explanatory diagram showing an example of a report.
  • FIG. 3 shows an example of a report issued by the management server computer 130 constituting the remote monitoring system 100 according to the embodiment of the present invention.
  • a report 300 is issued every time the elevator 101 is diagnosed.
  • the report 300 is a report information generated based on the response information received from the remote monitoring support device 120 as a result of transmitting an instruction signal instructing execution of the diagnostic operation from the management server computer 130 to the remote monitoring support device 120.
  • the management server computer 130 when the management server computer 130 periodically outputs an instruction signal instructing execution of a diagnostic operation, the management server computer 130 issues a report 300 every time response information corresponding to the instruction signal is received. That is, when an instruction signal for instructing execution of a diagnostic operation is periodically output, response information corresponding to the instruction signal is also periodically received, so that the report 300 is periodically issued.
  • the report 300 is not limited to being issued every time response information is received.
  • the management server computer 130 stores the response information received from the remote monitoring support device 120 and the report information generated based on the response information, and is used for the terminal device 131 for operation by a worker who performs maintenance and inspection work. When a predetermined operation is accepted, the report 300 based on the stored response information or report information may be issued.
  • the report 300 is output by printing report information on paper, for example.
  • a graph 310 indicating information on the number of activations is printed as report information.
  • the graph 310 has a shape of a graph (bar graph) in which symbols (bars and the like) indicating the number of times the elevator 101 is started in a predetermined period such as one month are arranged.
  • the transition of the number of activations per predetermined period is not limited to that represented by the shape of the bar graph as shown in FIG.
  • the transition of the number of activations for each predetermined period is, for example, in the form of a line graph in which the number of activations of the elevator 101 is plotted on the vertical axis and the passage of time is plotted on the horizontal axis, and the plot indicating the number of activations of the elevator 101 is connected by a straight line. It may be a thing.
  • the report information is not limited to the graphic information such as a graph, and may be indicated by characters or symbols.
  • the report 300 on which information indicating the number of activations for a plurality of months is printed has been described as an example.
  • the method for guiding the number of activations in the report is not limited to this.
  • a report 300 is issued, in which only information relating to the number of activations from the previous diagnostic operation to the current diagnostic operation is printed. You may make it do.
  • FIG. 4 is a block diagram showing a functional configuration of the remote monitoring support device 120 and the management server computer 130 that constitute the remote monitoring system 100 according to the embodiment of the present invention.
  • each function of the remote monitoring support device 120 of the elevator 101 includes an acquisition unit 401, a counting unit 402, a determination unit 403, a storage unit 404, a reception unit 405, a generation unit 406, and a transmission. This is realized by the unit 407.
  • the functions of the acquisition unit 401, the counting unit 402, the determination unit 403, the storage unit 404, the reception unit 405, the generation unit 406, and the transmission unit 407 included in the remote monitoring support device 120 of the elevator 101 according to the embodiment of the present invention are as follows. This can be realized by each unit included in the remote monitoring support device 120.
  • the acquisition unit 401 acquires, from the control board 110 that controls the operation of the elevator 101, an activation signal that is output when the car 102 included in the elevator 101 is driven. For example, the acquisition unit 401 acquires a floor signal as an activation signal. For example, the acquisition unit 401 acquires a floor signal directly from the control board 110.
  • the acquisition unit 401 may acquire a floor signal output from the control board 110 to the operation panel 102a provided in the basket 102, for example. In this case, the acquisition unit 401 acquires the floor signal from the operation panel 102a to which the floor signal output from the control board 110 is input.
  • the acquisition unit 401 may acquire a floor signal output from the control board 110 to the operation panel 105b provided in the landing 105, for example. In this case, the acquisition unit 401 acquires the floor signal from the operation panel 105b to which the floor signal output from the control board 110 is input. Specifically, in this case, the acquisition unit 401 can acquire a floor signal from a display device that is provided at each platform 105 and displays the position of the car 102 at each platform 105.
  • the acquisition unit 401 receives, for example, an activation relay or other relays that are turned on / off as the car 102 moves, from the activation relay or the various relays.
  • the output signal may be acquired as an activation signal.
  • the acquisition part 401 may acquire the signal output from the control board 110 in order to energize the relay for starting, and other various relays as an activation signal, for example.
  • the acquisition unit 401 directly acquires signals indicating that the various relays are operated from various relays that are turned ON / OFF according to the movement of the car 102 from the contact points of the various relays. Also good. That is, since the cage 102 operates according to the control signal output from the control board 110, the cage included in the elevator 101 is obtained by obtaining operation signals of various relays that are turned on / off as the cage 102 moves. An activation signal output when driving 102 can be acquired.
  • the start signal is controlled when the floor signal, the signal output from the start relay when the start relay is energized, or the start relay and other various relays are energized.
  • the signal is not limited to the signal output from the substrate 110.
  • the activation signal can be realized by various signals that are output when the car 102 moves or change as the car 102 moves.
  • the counting unit 402 counts the number of activations based on the activation signal every time the acquisition unit 401 acquires the activation signal. For example, when the acquisition unit 401 acquires a floor signal as an activation signal, the counting unit 402 counts the number of activations based on the floor signal from the start of movement of the car 102 until it stops, as one activation. Count.
  • the counting unit 402 counts the number of activations as one. Further, in this case, specifically, the counting unit 402, for example, when the car 102 stops from the first floor to the fifth floor and stops on the fourth floor, the car 102 moves from the first floor to the fourth floor.
  • the number of activations is one
  • the number of activations due to the movement of the car 102 from the fourth floor to the fifth floor is one
  • the total number of activations is two (see FIG. 5).
  • the acquisition unit 401 when the acquisition unit 401 energizes the activation relay, a signal output from the activation relay or a control board when energizing the activation relay is performed.
  • the counting unit 402 counts the number of times the signal is output as the activation number.
  • the determination unit 403 determines whether or not the number of activations counted by the counting unit 402 exceeds a preset determination reference value.
  • the determination reference value is a value that serves as a guideline for determining when to perform maintenance and inspection, is realized by a positive integer, and can be stored in the storage unit 404 such as the memory 203.
  • the determination reference value can be arbitrarily designated by an operator who performs maintenance inspection via the management server computer 130, for example.
  • the storage unit 404 stores the number of activations counted by the counting unit 402. For example, the storage unit 404 counts the number of activations counted by the counting unit 402 for each period from when the instruction signal (diagnosis instruction) instructing execution of the diagnostic operation is last received from the management server computer 130 until the next reception.
  • storage part 404 may memorize
  • the storage unit 404 may store the determination result of the determination unit 403.
  • the storage unit 404 may store the date and time when the determination unit 403 determines that the number of activations counted by the counting unit 402 exceeds the determination reference value, the number of activations at that time, and the like.
  • the storage unit 404 may store the date and time when the determination unit 403 makes a determination regardless of the determination result of the determination unit 403.
  • the receiving unit 405 receives various instruction signals including an instruction signal (diagnosis instruction) for instructing execution of a diagnostic operation from the management server computer 130.
  • the receiving unit 405 for example, in addition to an instruction signal instructing execution of a diagnostic operation, an instruction to move the car 102 to a predetermined floor, or to open and close a door of the moved car 102 and the corresponding landing 105 Receive signals.
  • the generation unit 406 generates response information including information on the number of activations stored in the storage unit 404 when the reception unit 405 receives an instruction signal instructing execution of a diagnostic operation from the management server computer 130.
  • the generation unit 406 includes, for example, the latest number of activations stored in the storage unit 404, that is, the number of activations counted in the most recent period, and becomes a monitoring target after starting remote monitoring by the remote monitoring system 100.
  • Response information including the number of activations in a plurality of periods during which the car 102 provided in the elevator 101 travels is generated.
  • generation part 406 may produce
  • the generation unit 406 may generate response information including the number of activations stored in the storage unit 404 after the previous maintenance check.
  • the generation unit 406 when the determination unit 403 determines that the number of activations exceeds the determination reference value, the generation unit 406 generates response information (notification response information) including information related to the determination result. In this case, the generation unit 406 generates response information (notification response information) including, for example, the determination reference value, the number of activations when it is determined that the determination reference value has been exceeded, information on the date and time when the determination is performed, and the like. To do.
  • the number of times of activation including response information can be arbitrarily designated by an operator who performs maintenance inspection via the management server computer 130, for example.
  • the generating unit 406 generates response information including identification information of the elevator 101 related to the number of times of activation included in the response information or the response information for notification.
  • the identification information of the elevator 101 may be, for example, the manufacturing number of the elevator 101, a number set based on the installation location (address, etc.) of the elevator 101, It may be a number arbitrarily set by an operator who performs maintenance and inspection.
  • the identification information of the elevator 101 can be configured by combining characters such as numbers having a predetermined number of digits and alphabets.
  • the transmission unit 407 transmits information regarding the number of activations stored in the storage unit 404 to the management server computer 130. Specifically, for example, the transmission unit 407 transmits the response information generated by the generation unit 406 or the response information for notification to the management server computer 130 when the reception unit 405 receives a diagnosis instruction.
  • the transmission unit 407 transmits information regarding the determination result to the management server computer.
  • the transmission unit 407 specifically manages, for example, the response information (response information for notification) generated by the generation unit 406 when the determination unit 403 determines that the number of activations exceeds the determination reference value. Transmit to server computer 130.
  • the management server computer 130 includes an instruction receiving unit 411, an instruction signal generating unit 412, a diagnosis instruction unit 413, a response information receiving unit 414, a report information generating unit 415, a storage unit 416, a report information output unit 417, A notification information generation unit 418 and a notification information output unit 419 are provided.
  • Each function of the output unit 417, the notification information generation unit 418, and the notification information output unit 419 can be realized by each unit included in the management server computer 130.
  • the instruction receiving unit 411 receives an input of an operation signal output from the operation terminal device 131.
  • the instruction receiving unit 411 executes a diagnostic operation output from the operation terminal device 131 when a predetermined input operation is performed on the operation terminal device 131 by, for example, a worker performing maintenance and inspection.
  • An input of an operation signal for instructing is accepted.
  • the operation signal includes information designating an operation to be executed by the elevator 101 to be monitored, identification information of the elevator 101 to be monitored, and the like.
  • the instruction signal generation unit 412 generates an instruction signal that instructs execution of a diagnostic operation in the remote monitoring support device 120 based on the operation signal received by the instruction reception unit 411.
  • the instruction signal generates, for example, an instruction signal including information specifying an operation to be performed by the elevator 101 to be monitored and identification information of the elevator 101 to be monitored.
  • the diagnosis instruction unit 413 transmits the instruction signal generated by the instruction signal generation unit 412 to the corresponding remote monitoring support device 120.
  • the corresponding remote monitoring support device 120 can be specified by, for example, the identification information of the elevator 101 included in the instruction signal, and is realized by the remote monitoring support device 120 connected to the elevator 101 to be monitored.
  • the response information reception unit 414 receives the response information transmitted from the corresponding remote monitoring support device 120 as a result of the diagnosis instruction unit 413 transmitting the instruction signal.
  • the response information receiving unit 414 may count the elapsed time after the diagnosis instruction unit 413 transmits the instruction signal. As a result, even if a predetermined time has elapsed after the diagnosis instruction unit 413 has transmitted the instruction signal, an error notification can be performed if the response information transmitted from the corresponding remote monitoring support device 120 has not been received. it can.
  • the report information generating unit 415 generates report information based on the response information received by the response information receiving unit 414.
  • the report information includes, for example, information related to the number of activations counted by the remote monitoring support device 120.
  • the storage unit 416 stores the response information received by the response information receiving unit 414.
  • the storage unit 416 includes not only the content of the response information received by the response information receiving unit 414 but also identification information of the elevator 101 to which the remote monitoring support device 120 that is the transmission source of the response information is connected, and the response information. Information regarding the date and time of receiving may be stored.
  • the storage unit 416 may store report information generated by the report information generation unit 415, for example. In this case, for example, the storage unit 416 includes not only the content of the report information generated by the report information generation unit 415 but also the identification information of the elevator 101 whose status is reported by the report information and the report information. Information on the generated date and time may be stored.
  • the report information output unit 417 outputs the report information generated by the report information generation unit 415 to the terminal device 131 for operation.
  • the report information output unit 417 transmits in addition to the report information generated by the report information generation unit 415, instruction information for printing out the report information. Further, the report information output unit 417 extracts report information stored in the storage unit 416 in response to an operation signal received from the operation terminal device 131, and uses the extracted report information for operation. You may output with respect to the terminal device 131.
  • the notification information generation unit 418 generates notification information based on the response information received by the response information reception unit 414.
  • the notification information generation unit 418 generates notification information when the response information received by the response information reception unit 414 includes a determination result by the determination unit 403 included in the remote monitoring support device 120.
  • the notification information generation unit 418 generates notification information including information related to the elevator 101 that is identified based on the response information received by the response information reception unit 414, for example. Specifically, the notification information generation unit 418 generates notification information including, for example, a message that prompts inspection of the corresponding elevator 101, information that guides the location of the corresponding elevator 101, and the like.
  • the notification information generation unit 418 specifies a notification destination of the generated notification information, and generates notification information to be output (transmitted) to the specified notification destination.
  • a table that associates the identification information of the elevator 101 with the identification information of the terminal device that is the notification destination is set in advance.
  • the terminal device to be notified may be, for example, an operation terminal device 131 connected to the management server computer 130, and may be a portable terminal device such as a mobile phone carried by a worker performing maintenance and inspection. There may be.
  • the table is referred to when generating the notification information, and the identification information of the terminal device associated with the identification information of the elevator 101 included in the response information received by the receiving unit is specified.
  • the terminal device identification information can be realized by, for example, an e-mail address assigned to each terminal device.
  • the table referred to when generating the notification information can be stored in the storage unit 404 realized by a storage medium such as an HDD provided in the management server computer 130, for example.
  • the notification information output unit 419 outputs the notification information generated by the notification information generation unit 418 to a predetermined terminal device.
  • the notification information output unit 419 receives notification information from the remote monitoring support device 120 when it receives information related to the determination result made in the remote monitoring support device 120, that is, when notification information is generated by the notification information generation unit 418.
  • the notification information generated by the generation unit 418 is output to a predetermined terminal device.
  • the notification information output unit 419 outputs the notification information generated by the notification information generation unit 418 to, for example, the operation terminal device 131. In this case, it is possible to prompt the worker who performs the maintenance inspection to check the corresponding elevator 101 via the operation terminal device 131.
  • the notification information output unit 419 outputs (transmits) the notification information generated by the notification information generation unit 418 as an e-mail to, for example, a portable terminal device such as a portable telephone carried by a worker who performs maintenance and inspection. May be. In this case, it is possible to prompt the worker who performs the maintenance inspection to check the corresponding elevator 101 regardless of the current location of the worker.
  • FIG. 5 is an explanatory diagram showing an example of a method of counting the number of activations in the remote monitoring support device 120 according to the embodiment of the present invention.
  • the vertical axis indicates the floor of the elevator 101.
  • the horizontal axis indicates the number of activations.
  • the car 102 starts moving according to the signal output from the control board 110, stops at the designated floor, and performs a one-time startup operation of opening and closing the doors 105a and 102c. Further, when the corresponding signal is output once from the control board 110, the car 102 starts moving according to the signal, stops at the designated floor, and opens and closes the doors 105a and 102c. Perform startup operation.
  • the basket 102 starts moving according to the signal output from the control board 110, and performs the starting operation for one time as described above.
  • the remote monitoring support device 120 in this embodiment assumes a single start-up operation from when the car 102 starts moving until it stops.
  • the starting operation may be a single starting operation from the start of movement of the cage 102 according to the signal output from the control board 110 to the stop and then the opening and closing of the doors 105a and 102c.
  • the remote monitoring support device 120 in this embodiment counts the number of times the elevator 101 has been started by counting the number of times the signal is output once when the car 102 performs one start-up operation. can do.
  • the remote monitoring support device 120 detects the state of a signal (such as a floor signal) that changes a series when the car 102 performs one start operation, thereby starting the elevator 101. The number of times can be counted.
  • the elevator 101 is driven by the control board 110 so that the car 102 moves up and down in accordance with a signal output from the control board 110. Specifically, for example, when the control board 110 outputs a predetermined signal, the basket 102 moves from the first floor to the second floor or stops on the third floor from the first floor according to the signal. Move to the 5th floor.
  • the circled number “1” indicates one activation.
  • the first floor may be moved from the first floor to the second floor by one activation, or the fourth floor may be moved from the first floor to the fifth floor.
  • the movement from the first floor to the third floor is activated once, and the movement from the third floor to the fifth floor is performed once. Counts as a total of two activations.
  • the car 102 when moving from the 6th floor to the 1st floor without stopping halfway, it is counted as one activation. That is, the number of times of activation is not the number of floors where the car 102 has moved, but the number of times that the car 102 has performed a series of operations from the start of movement to the stop.
  • the car 102 starts the start-up operation when the start-up relay is energized (when a signal for energizing the start-up relay is output). Shows an example in which the number of activations is counted before the car 102 starts the activation operation.
  • FIG. 6 and 7 are flowcharts showing a processing procedure of the remote monitoring support device 120 constituting the remote monitoring system 100 according to the embodiment of the present invention. The process shown in the flowchart of FIG. 6 is executed when the floor signal output from the control board 110 is acquired.
  • step S601 the process waits until an activation signal output from the control board 110 is acquired (step S601: No).
  • step S601 when the activation signal output from the control board 110 is acquired (step S601: Yes), the activation frequency is counted so that the activation frequency is incremented by 1 based on the activation signal (step S602). Then, the number of activations counted in step S602 is stored in the storage unit 404 such as the memory 203 (step S603).
  • step S604 it is determined whether or not the number of activations counted in step S602 exceeds a predetermined criterion value.
  • a determination reference value is acquired from the storage unit 404 such as the memory 203, and the magnitude of the acquired determination reference value and the number of activations counted in step S602 is determined. Then, when the number of activations counted in step S602 is larger than the acquired determination reference value, it is determined that the number of activations exceeds the determination reference value.
  • step S604 when the number of activations counted in step S602 exceeds a predetermined criterion value (step S604: Yes), notification response information is generated (step S605).
  • notification response information including the determination reference value, the number of activations when it is determined that the determination reference value has been exceeded, information on the date and time when the determination is made, and the like are generated.
  • step S606 the response information for notification generated in step S605 is transmitted to the management server computer 130 (step S606), and the notification history for the management server computer 130 is stored in the storage unit 404 such as the memory 203 (step S606).
  • step S607 for example, the contents of the response information for notification transmitted in step S606 and information regarding the date and time when the response information for notification is transmitted are stored.
  • step S604 when the number of activations counted in step S602 does not exceed a predetermined determination reference value (step S604: No), the determination result in step S604 is stored in the storage unit 404 such as the memory 203. Store (step S608), and the series of processing ends. By step S608, it is possible to check the history of determinations during maintenance inspections and the like performed after the determination.
  • step S701 it waits until it receives a diagnostic instruction transmitted from the management server computer 130 (step S701: No).
  • step S701 when the diagnosis instruction transmitted from the management server computer 130 is received (step S701: Yes), the number of activations is acquired with reference to the memory 203 (step 702).
  • step S703 response information including the number of activations acquired in step S702 is generated (step S703), the response information generated in step S703 is transmitted to the management server computer 130 (step S704), and a series of processing is performed. finish.
  • step S801 the process waits until an input of a predetermined operation signal output from the operation terminal device 131 is received (step S801: No).
  • step S ⁇ b> 801 a predetermined input operation is performed on the operation terminal device 131 by an operator or the like who performs maintenance and inspection, thereby instructing execution of a diagnostic operation output from the operation terminal device 131. Wait until an operation signal is received.
  • step S801 when an input of an operation signal instructing execution of a diagnostic operation is received (step S801: Yes), an instruction signal (diagnosis instruction) instructing execution of a diagnostic operation in the remote monitoring support device 120 is generated (step S801). S802). Then, the instruction signal (diagnostic instruction) generated in step S802 is transmitted to the remote monitoring support device 120 (step S803), and the series of processing ends.
  • step S801 when an input of an operation signal instructing execution of a diagnostic operation is received (step S801: Yes), an instruction signal (diagnosis instruction) instructing execution of a diagnostic operation in the remote monitoring support device 120 is generated (step S801). S802). Then, the instruction signal (diagnostic instruction) generated in step S802 is transmitted to the remote monitoring support device 120 (step S803), and the series of processing ends.
  • step S901 it waits until response information transmitted from the remote monitoring support device 120 is received (step S901: No).
  • step S901: Yes it is determined whether the received response information is notification response information (step S902).
  • step S902 if the response information received in step S901: Yes is not notification response information (step S902: No), the response information received in step S901: Yes is used as an instruction signal in step S803 of FIG. It is determined that the response information has been received as a result of the transmission, and report information is generated based on the response information (step S903).
  • step S903 the report information generated in step S903 is output to the corresponding terminal device (step S904), and the series of processes is terminated.
  • step S904 for example, the report information generated in step S903 is output to the operation terminal device 131.
  • the operation terminal device 131 that has received the report information output in step S904 generates, for example, print information based on the report information, and is connected to the operation terminal device 131 based on the print information.
  • the report 300 is issued by controlling the driving of the existing printer.
  • step S902 when the response information received in step S901: Yes is notification response information (step S902: Yes), a notification destination is specified based on the notification response information (step S905).
  • the notification destination can be specified by referring to a table in which the identification information of the elevator 101 is associated with the identification information of the terminal device that is the notification destination.
  • notification information is generated based on the response information (response information for notification) received in step S901: Yes (step S906).
  • notification information including, for example, a message for prompting inspection of the corresponding elevator 101, information for guiding the location of the corresponding elevator 101, and the like is generated for the notification destination specified in step S905.
  • the notification information generated in step S906 is output (transmitted) to the terminal device that is the notification destination specified in step S905 (step S907), and the series of processing ends.
  • the remote monitoring support device 120 has the activation signal output when the car 102 included in the elevator 101 is driven from the control board 110 that controls the operation of the elevator 101. Is obtained, the number of activations is counted based on the activation signal, and the counted number of activations is stored in the storage unit 404 such as the memory 203. Thereafter, when a diagnostic instruction for instructing transmission of information related to the state of the elevator 101 is received from the management server computer 130, information regarding the number of activations stored in the storage unit 404 such as the memory 203 is transmitted to the management server computer 130.
  • the remote monitoring support device 120 obtains the start signal output from the control board 110 in accordance with the operation of the car 102, so that the remote monitoring support device 120 starts the elevator 101
  • the remote monitoring support device 120 can reliably recognize the operation status of the elevator 101 with a simple configuration without separately providing a sensor for directly recognizing the vehicle.
  • the operation status of the elevator 101 can be grasped based on the number of activations. It is possible to reduce the processing load on the remote monitoring support device 120 and the management server computer 130 for grasping.
  • the management server computer 130 monitors the operation of a plurality of elevators 101.
  • Each elevator 101 (its control board 110) transmits (reports) information notifying the abnormality when the abnormality occurs in the elevator 101.
  • the management server computer 130 or a worker who operates the management server computer 130 responds to the abnormality that has occurred in the elevator 101 based on the received notification. Since this response may be related to human life, it is required to detect it quickly and take action before it becomes a serious failure or before the failure becomes serious.
  • the processing load on the remote monitoring support device 120 and the management server computer 130 when grasping the operation status of the elevator 101 is reduced. Since it can reduce, it can prevent that the operation
  • the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
  • the remote monitoring support device 120 manages the response information for notification including information related to the determination result when the counted number of times of activation exceeds a preset determination reference value. Transmit to server computer 130. Thereby, when the maintenance inspection is necessary, it can be notified promptly and surely to the worker in the maintenance management company 150. In addition, when the number of activations does not exceed the determination reference value, notification is not performed, so that both burdens on communication between the remote monitoring support device 120 and the management server computer 130 can be reduced.
  • the remote monitoring system 100 using the remote monitoring support device 120 of the embodiment according to the present invention it is possible to grasp the operation status of the elevator 101 by a simple calculation that compares the number of activations and the determination reference value. it can. As a result, it is possible to prevent the operation related to the remote monitoring from being delayed due to the burden imposed on grasping the operation status of the elevator 101, and to quickly deal with the abnormality occurring in the elevator 101. As a result, according to the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention, it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
  • the management server computer 130 when the response information for notification is transmitted from the remote monitoring support device 120 to the management server computer 130, the management server computer 130 can operate the terminal device 131 for operation or the portable type.
  • Information related to the elevator is output to a predetermined terminal device such as a portable terminal device such as a telephone.
  • the remote monitoring system 100 using the remote monitoring support device 120 of the embodiment of the present invention it is possible for an appropriate person for the response to quickly deal with an abnormality occurring in the elevator 101. it can.
  • the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
  • the remote monitoring support apparatus and the remote monitoring system described in the above-described embodiments are realized by executing the remote monitoring support program and the remote monitoring program on a computer such as a personal computer or a workstation constituting the remote monitoring system. be able to.
  • the remote monitoring support method and the remote monitoring method can be realized by executing the remote monitoring support program and the remote monitoring program on a computer such as a personal computer or a workstation.
  • These programs are recorded on a computer-readable recording medium such as a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and are executed by being read from the recording medium by the computer.
  • the program may be a transmission medium that can be distributed via a network such as the Internet.
  • the remote monitoring support device, the remote monitoring system, the remote monitoring support program, and the remote monitoring program are the remote monitoring support device, the remote monitoring system, the remote monitoring support program, and the remote monitoring that perform remote monitoring of the elevator. It is useful for a program, and is particularly suitable for a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program that perform remote monitoring of an elevator by periodically performing a diagnostic operation.

Landscapes

  • Indicating And Signalling Devices For Elevators (AREA)
  • Maintenance And Inspection Apparatuses For Elevators (AREA)

Abstract

A remote monitoring support device (120) configured so as to: calculate the number of activations on the basis of an activation signal, each time the activation signal is obtained from a control panel (110) that controls the operation of an elevator (101), said activation signal being output when a cage (102) in the elevator (101) is driven; store the calculated number of activations in a storage unit; and then, if a diagnosis instruction instructing the transmission of information relating to the state of the elevator (101) is received from a management server computer (130), send information relating to the number of activations as stored in the storage unit, to the management server computer (130).

Description

遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムRemote monitoring support device, remote monitoring system, remote monitoring support program, and remote monitoring program
　この発明は、エレベーターの遠隔監視をおこなう遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムに関する。 The present invention relates to a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program for remotely monitoring an elevator.
　従来、エレベーターの状態を、当該エレベーターの遠隔地において監視するエレベーターの遠隔監視システムがあった。このような遠隔監視システムは、たとえば、エレベーターの運行動作を制御する制御基板（制御装置）と当該エレベーターの遠隔地に設置された管理サーバコンピュータとの間で通信をおこなうことによって、当該エレベーターの遠隔地において当該エレベーターの状態を監視する。 Conventionally, there has been an elevator remote monitoring system that monitors the state of the elevator at a remote location of the elevator. Such a remote monitoring system, for example, communicates between a control board (control device) that controls the operation operation of the elevator and a management server computer installed at a remote location of the elevator, thereby enabling remote control of the elevator. The state of the elevator is monitored on the ground.
　具体的には、従来の遠隔監視システムにおいては、たとえば定期的に、エレベーターの診断動作をおこなう。診断動作に際しては、たとえば、管理サーバコンピュータから制御基板に対して、診断動作の実行を指示する指示信号を送信する。診断動作の実行を指示する指示信号を受信した制御基板は、エレベーターの動作状況に関する情報を取得し、取得した情報に基づいてエレベーターにおける異常発生の有無などを判断する。 Specifically, in a conventional remote monitoring system, for example, an elevator diagnosis operation is performed periodically. In the diagnosis operation, for example, an instruction signal instructing execution of the diagnosis operation is transmitted from the management server computer to the control board. The control board that has received the instruction signal instructing execution of the diagnostic operation acquires information on the operation status of the elevator and determines whether or not an abnormality has occurred in the elevator based on the acquired information.
　このような診断動作に際しては、たとえば、エレベーターを昇降させるモーターの駆動時間、エレベーターが備えるブレーキや扉の動作状態および動作回数など、複数項目にわたる情報を制御基板から取得し、取得した情報に基づいて管理サーバコンピュータにおいて異常発生の有無などを判断していた。 In such a diagnostic operation, for example, information on a plurality of items such as a driving time of a motor for raising and lowering the elevator, a brake and a door operating state and the number of operations of the elevator are acquired from the control board, and based on the acquired information The management server computer was checked for the occurrence of an abnormality.
　関連する技術として、従来、通常モードから保守モードへ切り替えることにより建物から監視センターへの発報を防止し、保守モードへ切り替わっている間、作業者が実施する保守作業のデータを保守作業データ記憶部に記憶し、通常モードへ切り替わったときに保守作業データ記憶部に記憶した保守作業データを取り込み、取り込まれた保守作業データに基づいて保守作業が適正であるか否かを判断するようにした技術があった（たとえば、下記特許文献１を参照。）。 As a related technology, conventionally, switching from the normal mode to the maintenance mode prevents notification from the building to the monitoring center, and maintenance work data stored by the operator during the change to the maintenance mode is stored. The maintenance work data stored in the maintenance work data storage section when the mode is switched to the normal mode is imported, and it is determined whether the maintenance work is appropriate based on the imported maintenance work data. There was a technique (for example, refer to Patent Document 1 below).
特開２０１１－１０２１８０号公報JP 2011-102180 A
　しかしながら、上述した従来の技術では、エレベーターを昇降させるモーターの駆動時間、エレベーターが備えるブレーキや扉の動作状態および動作回数など、複数項目にわたる情報に基づいて異常発生の有無などを判断していたため、当該診断動作にかかる管理サーバコンピュータや制御基板の負担が大きいという問題があった。 However, in the above-described conventional technology, because the drive time of the motor that raises and lowers the elevator, the brake equipped with the elevator, the operation state of the door and the number of operations, etc., the presence or absence of an abnormality has been determined based on information over a plurality of items. There has been a problem that the load on the management server computer and the control board for the diagnosis operation is heavy.
　そして、上述した従来の技術では、診断動作にかかる管理サーバコンピュータや制御基板の負担が大きいために、診断動作以外の遠隔監視にかかる動作が遅延するなどの支障をきたし、利用者がカゴ内に閉じ込められた場合などにエレベーターからなされた発報への対応に遅れを生じかねないという問題があった。 In the conventional technology described above, the burden on the management server computer and the control board related to the diagnostic operation is large, causing troubles such as a delay in the operation related to remote monitoring other than the diagnostic operation. There has been a problem that the response to the notification made by the elevator may be delayed when trapped.
　この発明は、上述した従来技術による問題点を解消するため、遠隔監視の対象となるエレベーターに対する信頼性の向上を図ることができる遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムを提供することを目的とする。 The present invention eliminates the above-described problems caused by the prior art, and can improve the reliability of an elevator to be remotely monitored, a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program The purpose is to provide.
　上述した課題を解決し、目的を達成するため、この発明にかかる遠隔監視支援装置は、エレベーターの動作を制御する制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得する取得手段と、前記取得手段が起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数する計数手段と、前記計数手段が計数した起動回数を記憶する記憶手段と、管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信する受信手段と、前記受信手段が診断指示を受信した場合、前記記憶手段が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する送信手段と、を備えたことを特徴とする。 In order to solve the above-described problems and achieve the object, a remote monitoring support device according to the present invention acquires an activation signal output when driving a cage included in the elevator from a control board that controls the operation of the elevator. Acquisition means, a counting means for counting the number of activations based on the activation signal each time the acquisition means obtains an activation signal, a storage means for storing the number of activations counted by the counting means, and a management server computer Receiving means for receiving a diagnosis instruction for instructing transmission of information relating to the state of the elevator, and when the receiving means receives the diagnosis instruction, information relating to the number of times of activation stored in the storage means is transmitted to the management server computer. And a transmission means.
　また、この発明にかかる遠隔監視支援装置は、上記の発明において、前記計数手段が計数した起動回数が、あらかじめ設定された判断基準値を超えたか否かを判断する判断手段を備え、前記送信手段が、前記判断手段が前記起動回数が前記判断基準値を超えたと判断した場合、当該判断結果に関する情報を前記管理サーバコンピュータに送信することを特徴とする。 The remote monitoring support apparatus according to the present invention further comprises a determination unit that determines whether or not the number of activations counted by the counting unit exceeds a preset determination reference value in the above invention, and the transmission unit However, when the determination unit determines that the number of activations exceeds the determination reference value, the information on the determination result is transmitted to the management server computer.
　また、この発明にかかる遠隔監視システムは、エレベーターの動作を制御する制御基板に接続される遠隔監視支援装置と、当該遠隔監視支援装置と通信可能な管理サーバコンピュータと、を備えた遠隔監視システムであって、前記遠隔監視支援装置が、前記制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得する取得手段と、前記取得手段が起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数する計数手段と、前記計数手段が計数した起動回数を記憶する記憶手段と、管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信する受信手段と、前記受信手段が診断指示を受信した場合、前記記憶手段が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する送信手段と、を備え、前記管理サーバコンピュータが、前記遠隔監視支援装置に対して前記診断指示を送信する診断指示手段と、前記診断指示手段が診断指示を送信した結果、該当する前記遠隔監視支援装置から送信された情報に基づいて、前記起動回数に関する情報を含む報告書情報を生成する報告書情報生成手段と、前記報告書情報生成手段が生成した報告書情報を出力する報告書情報出力手段と、を備えたことを特徴とする。 A remote monitoring system according to the present invention is a remote monitoring system comprising a remote monitoring support device connected to a control board that controls the operation of an elevator, and a management server computer that can communicate with the remote monitoring support device. Each time the remote monitoring support device acquires from the control board an activation signal that is output when driving the cage included in the elevator, and the acquisition unit acquires the activation signal, Counting means for counting the number of activations based on the activation signal, storage means for storing the number of activations counted by the counting means, and reception for receiving a diagnostic instruction for instructing transmission of information on the state of the elevator from the management server computer And when the receiving means receives a diagnostic instruction, information on the number of times of activation stored in the storage means is stored in the tube. A transmission means for transmitting to the server computer, the management server computer transmits a diagnosis instruction to the remote monitoring support device, and a result of the diagnosis instruction means transmitting the diagnosis instruction, Based on the information transmitted from the remote monitoring support device, the report information generating means for generating report information including information on the number of activations, and the report information generated by the report information generating means are output. And a report information output means.
　また、この発明にかかる遠隔監視システムは、上記の発明において、前記遠隔監視支援装置が、前記計数手段が計数した起動回数が、あらかじめ設定された判断基準値を超えたか否かを判断する判断手段を備え、前記送信手段が、前記判断手段が前記起動回数が前記判断基準値を超えたと判断した場合、当該判断結果に関する情報を前記管理サーバコンピュータに送信し、前記管理サーバコンピュータが、前記遠隔監視支援装置から前記判断結果に関する情報を受信した場合、所定の端末装置に対して該当するエレベーターに関する情報を出力する通知情報出力手段を備えることを特徴とする。 In the remote monitoring system according to the present invention, in the above invention, the remote monitoring support apparatus determines whether or not the number of activations counted by the counting means exceeds a preset determination reference value. When the determination unit determines that the number of activations exceeds the determination reference value, the transmission unit transmits information regarding the determination result to the management server computer, and the management server computer transmits the remote monitoring When information about the determination result is received from a support device, a notification information output unit is provided that outputs information about a corresponding elevator to a predetermined terminal device.
　また、この発明にかかる遠隔監視支援プログラムは、エレベーターの動作を制御する制御基板に接続された遠隔監視支援装置が備えるコンピュータに、前記制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得し、起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数し、計数した起動回数を記憶部に記憶し、管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信した場合、前記記憶部が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する、処理を実行させることを特徴とする。 The remote monitoring support program according to the present invention is output from the control board to the computer provided in the remote monitoring support apparatus connected to the control board for controlling the operation of the elevator when driving the cage provided in the elevator. Each time the activation signal is acquired, the number of activations is counted based on the activation signal, the counted number of activations is stored in the storage unit, and the information regarding the state of the elevator is transmitted from the management server computer When a diagnostic instruction for instructing is received, information relating to the number of activations stored in the storage unit is transmitted to the management server computer, and processing is executed.
　また、この発明にかかる遠隔監視プログラムは、エレベーターの動作を制御する制御基板に接続される遠隔監視支援装置と、当該遠隔監視支援装置と通信可能な管理サーバコンピュータと、を備えた遠隔監視システムに実行させる遠隔監視プログラムであって、前記遠隔監視支援装置が備えるコンピュータに、前記制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得し、起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数し、計数した起動回数を記憶部に記憶し、管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信した場合、前記記憶部が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する処理を実行させ、前記管理サーバコンピュータが備えるコンピュータに、前記遠隔監視支援装置に対して前記診断指示を送信し、前記診断指示を送信した結果、該当する前記遠隔監視支援装置から送信された情報に基づいて、前記起動回数に関する情報を含む報告書情報を生成し、生成した報告書情報を出力する処理を実行させることを特徴とする。 A remote monitoring program according to the present invention is a remote monitoring system comprising a remote monitoring support device connected to a control board that controls the operation of an elevator, and a management server computer that can communicate with the remote monitoring support device. A remote monitoring program to be executed, each time a startup signal output when driving a car provided in the elevator is acquired from the control board to a computer provided in the remote monitoring support device, and each time a startup signal is acquired , Counting the number of activations based on the activation signal, storing the counted number of activations in a storage unit, and receiving a diagnostic instruction for instructing transmission of information on the state of the elevator from the management server computer, the storage unit Causing the management server computer to execute a process of transmitting information related to the number of activations stored; Based on the information transmitted from the corresponding remote monitoring support apparatus as a result of transmitting the diagnostic instruction to the remote monitoring support apparatus to the computer included in the management server computer and transmitting the diagnostic instruction, The method is characterized in that report information including information regarding the generated information is generated and a process of outputting the generated report information is executed.
　この発明にかかる遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムによれば、遠隔監視の対象となるエレベーターに対する信頼性の向上を図ることができるという効果を奏する。 According to the remote monitoring support device, the remote monitoring system, the remote monitoring support program, and the remote monitoring program according to the present invention, there is an effect that it is possible to improve the reliability of an elevator that is a target of remote monitoring.
図１は、この発明にかかる実施の形態の遠隔監視システムのシステム構成を示す説明図である。FIG. 1 is an explanatory diagram showing a system configuration of a remote monitoring system according to an embodiment of the present invention. 図２は、この発明にかかる実施の形態の遠隔監視システムを構成する遠隔監視支援装置のハードウエア構成を示す説明図である。FIG. 2 is an explanatory diagram showing the hardware configuration of the remote monitoring support apparatus that constitutes the remote monitoring system according to the embodiment of the present invention. 図３は、報告書の一例を示す説明図である。FIG. 3 is an explanatory diagram showing an example of a report. 図４は、この発明にかかる実施の形態の遠隔監視システムを構成する遠隔監視支援装置および管理サーバコンピュータの機能的構成を示すブロック図である。FIG. 4 is a block diagram showing a functional configuration of the remote monitoring support apparatus and the management server computer constituting the remote monitoring system according to the embodiment of the present invention. 図５は、この発明にかかる実施の形態の遠隔監視支援装置における起動回数の計数方法の一例を示す説明図である。FIG. 5 is an explanatory diagram showing an example of a method for counting the number of activations in the remote monitoring support apparatus according to the embodiment of the present invention. 図６は、この発明にかかる実施の形態の遠隔監視システムを構成する遠隔監視支援装置の処理手順を示すフローチャート（その１）である。FIG. 6 is a flowchart (No. 1) showing the processing procedure of the remote monitoring support apparatus constituting the remote monitoring system according to the embodiment of the present invention. 図７は、この発明にかかる実施の形態の遠隔監視システムを構成する遠隔監視支援装置の処理手順を示すフローチャート（その２）である。FIG. 7 is a flowchart (No. 2) showing the processing procedure of the remote monitoring support apparatus constituting the remote monitoring system according to the embodiment of the present invention. 図８は、この発明にかかる実施の形態の遠隔監視システムを構成する管理サーバコンピュータの処理手順を示すフローチャート（その１）である。FIG. 8 is a flowchart (No. 1) showing a processing procedure of the management server computer constituting the remote monitoring system according to the embodiment of the present invention. 図９は、この発明にかかる実施の形態の遠隔監視システムを構成する管理サーバコンピュータの処理手順を示すフローチャート（その２）である。FIG. 9 is a flowchart (part 2) showing the processing procedure of the management server computer constituting the remote monitoring system according to the embodiment of the present invention.
　以下に添付図面を参照して、この発明にかかる遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムの好適な実施の形態を詳細に説明する。 DETAILED DESCRIPTION Exemplary embodiments of a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program according to the present invention will be described below in detail with reference to the accompanying drawings.
（実施の形態）
（遠隔監視システムのシステム構成）
　まず、この発明にかかる実施の形態のエレベーターの遠隔監視システムのシステム構成について説明する。図１は、この発明にかかる実施の形態の遠隔監視システムのシステム構成を示す説明図である。図１において、この発明にかかる実施の形態の遠隔監視システム１００は、制御基板（制御装置）１１０と、遠隔監視支援装置１２０と、管理サーバコンピュータ１３０と、電話機１４０と、を備えている。 (Embodiment)
(System configuration of remote monitoring system)
First, a system configuration of an elevator remote monitoring system according to an embodiment of the present invention will be described. FIG. 1 is an explanatory diagram showing a system configuration of a remote monitoring system according to an embodiment of the present invention. 1, a remote monitoring system 100 according to an embodiment of the present invention includes a control board (control device) 110, a remote monitoring support device 120, a management server computer 130, and a telephone 140.
　制御基板１１０は、エレベーター１０１の運行動作を制御する。エレベーター１０１は、複数階建てのビル内などに設置され、人や物品を搭載するカゴ（乗りかご）１０２を備えている。カゴ１０２は、１台のエレベーター１０１に１つずつ設けられている。カゴ１０２は、建物における各階床を、鉛直方向に沿って貫通する昇降路（図示を省略する）内に設けられている。エレベーター１０１は、たとえば、ロープ式（トラクション式）のエレベーターによって実現することができる。 The control board 110 controls the operation operation of the elevator 101. The elevator 101 is installed in a multi-storey building or the like, and includes a basket (car) 102 on which people and articles are mounted. One basket 102 is provided for each elevator 101. The basket 102 is provided in a hoistway (not shown) penetrating each floor in the building along the vertical direction. The elevator 101 can be realized by, for example, a rope type (traction type) elevator.
　この発明にかかる実施の形態の遠隔監視システムにより監視可能なエレベーター１０１は、ロープ式のエレベーターに限るものではない。この発明にかかる実施の形態の遠隔監視システムにおいては、ロープ式のエレベーター１０１に代えて、あるいは、ロープ式のエレベーターに加えて、たとえば、油圧式のエレベーター１０１を監視対象であってもよい。 The elevator 101 that can be monitored by the remote monitoring system according to the embodiment of the present invention is not limited to a rope type elevator. In the remote monitoring system according to the embodiment of the present invention, for example, a hydraulic elevator 101 may be monitored instead of the rope type elevator 101 or in addition to the rope type elevator.
　カゴ１０２には、行先階ボタンや扉開閉ボタンなどを含む操作ボタン、表示器などを備えた操作盤１０２ａが設けられている。カゴ１０２に設けられた操作盤１０２ａは、制御基板１１０に接続されている。また、カゴ１０２には、インターフォンの端末装置１０２ｂが設けられている。インターフォンの端末装置１０２ｂは、呼出ボタンとマイクとスピーカーとを備えている（いずれも図示を省略する）。インターフォンの端末装置１０２ｂは、遠隔監視支援装置１２０に接続されている。 The basket 102 is provided with an operation panel 102a including operation buttons including a destination floor button and a door opening / closing button, a display, and the like. An operation panel 102 a provided in the basket 102 is connected to the control board 110. The basket 102 is provided with an interphone terminal device 102b. The interphone terminal device 102b includes a call button, a microphone, and a speaker (all not shown). The interphone terminal device 102 b is connected to the remote monitoring support device 120.
　昇降路には、駆動機構１０４が設けられている。駆動機構１０４は、たとえば、昇降路における上部に設けることができる。駆動機構１０４は、巻上機、滑車、ロープ１０４ａ、カウンタウエイト１０４ｂなどによって構成されている。駆動機構１０４は、さらに、電磁ブレーキや調速機などを備えている（いずれも図示を省略する）。駆動機構１０４は、公知の技術を用いて容易に実現可能であるため説明を省略する。駆動機構１０４は、昇降路における上部に設けられるものに限らない。駆動機構１０４は、たとえば、油圧式のエレベーター１０１の場合は、昇降路における底部（ピット）に設けられていてもよい。 A drive mechanism 104 is provided in the hoistway. The drive mechanism 104 can be provided in the upper part in a hoistway, for example. The drive mechanism 104 includes a hoisting machine, a pulley, a rope 104a, a counterweight 104b, and the like. The drive mechanism 104 further includes an electromagnetic brake, a speed governor, and the like (all are not shown). Since the drive mechanism 104 can be easily realized by using a known technique, the description thereof is omitted. The drive mechanism 104 is not restricted to what is provided in the upper part in a hoistway. For example, in the case of the hydraulic elevator 101, the drive mechanism 104 may be provided at the bottom (pit) in the hoistway.
　カゴ１０２はロープ１０４ａの一端に連結され、カウンタウエイト１０４ｂはロープ１０４ａの他端に連結されている。ロープ式のエレベーター１０１においては、両端にカゴ１０２およびカウンタウエイト１０４ｂが連結されたロープ１０４ａをつるべ式に滑車および巻上機にかけた状態で当該巻上機を駆動し、ロープ１０４ａと滑車との間の摩擦力（トラクション）を利用してカゴ１０２を昇降させる。昇降路には、カゴ１０２の昇降位置をガイドするガイドレール（図示を省略する）が設けられている。 The basket 102 is connected to one end of the rope 104a, and the counterweight 104b is connected to the other end of the rope 104a. In the rope type elevator 101, the hoisting machine is driven in a state where the rope 104a having the cage 102 and the counterweight 104b connected to both ends is hooked on the pulley and the hoisting machine, and the rope 104a is connected between the rope 104a and the pulley. The cage 102 is moved up and down using the frictional force (traction). The hoistway is provided with a guide rail (not shown) for guiding the raising / lowering position of the basket 102.
　昇降路における各階床に対応した位置（乗り場）１０５およびカゴ１０２には、それぞれ扉１０５ａ、１０２ｃが設けられている。カゴ１０２には、当該カゴ１０２に設けられた扉１０２ｃおよび乗り場１０５に設けられた扉１０５ａを開閉させるモーター（図示を省略する）が設けられている。モーターは、制御基板１１０に接続されている。 Doors 105a and 102c are provided at positions (depots) 105 and the cage 102 corresponding to each floor in the hoistway, respectively. The car 102 is provided with a motor (not shown) that opens and closes the door 102 c provided on the car 102 and the door 105 a provided on the landing 105. The motor is connected to the control board 110.
　乗り場１０５に設けられた扉１０５ａは、インターロックなどと称される装置で施錠されている。エレベーター１０１が停止階に到着した状態でモーターを駆動すると、カゴ１０２に設けられた扉１０２ｃの駆動機構部分とインターロックとがかみ合ってインターロックによる施錠が解放され、カゴ１０２に設けられた扉１０２ｃおよび乗り場１０５に設けられた扉１０５ａが連動して開閉する。 The door 105a provided at the landing 105 is locked by a device called an interlock or the like. When the motor is driven in a state where the elevator 101 has arrived at the stop floor, the drive mechanism portion of the door 102c provided in the cage 102 and the interlock are engaged, and the locking by the interlock is released, and the door 102c provided in the cage 102 is released. And the door 105a provided in the landing 105 opens and closes in conjunction.
　各乗り場１０５には、乗り場呼びボタン（図示を省略する）や表示器などを備えた操作盤１０５ｂが、それぞれ設置されている。各乗り場１０５に設けられた操作盤１０５ｂは、それぞれ、制御基板１１０に接続されている。カゴ１０２や乗り場１０５に設けられた各操作盤１０２ａ、１０５ｂは、エレベーター１０１の利用者などによる入力操作を受け付けるごとに、当該入力操作の内容に応じた信号を、制御基板１１０に出力する。 Each platform 105 is provided with an operation panel 105b equipped with a platform call button (not shown) and a display. The operation panel 105b provided in each platform 105 is connected to the control board 110, respectively. Each time the operation panels 102 a and 105 b provided in the car 102 and the landing 105 receive an input operation by a user of the elevator 101, the operation panels 102 a and 105 b output a signal corresponding to the content of the input operation to the control board 110.
　遠隔監視支援装置１２０は、主制御基板１２１と音声通信基板１２２とを備えている。主制御基板１２１は、制御基板１１０および管理サーバコンピュータ１３０に接続されている。主制御基板１２１は、たとえば、制御基板１１０が備える保守点検用の端子（図示を省略する）を介して当該制御基板１１０に接続されている。 The remote monitoring support device 120 includes a main control board 121 and a voice communication board 122. The main control board 121 is connected to the control board 110 and the management server computer 130. The main control board 121 is connected to the control board 110 via, for example, a maintenance / inspection terminal (not shown) provided in the control board 110.
　また、主制御基板１２１は、インターネットなどのネットワーク１６０を介して、管理サーバコンピュータ１３０に接続されている。インターネットを使用することにより、緊急時に電話回線がパンクすることによってエレベーター１０１の状況把握が遅延することを防止し、迅速な対応をとることができる。 The main control board 121 is connected to the management server computer 130 via a network 160 such as the Internet. By using the Internet, it is possible to prevent delays in grasping the situation of the elevator 101 due to the puncture of the telephone line in an emergency, and it is possible to take a quick response.
　音声通信基板１２２は、インターフォンの端末装置１０２ｂおよび公衆音声網１７０に接続されている。音声通信基板１２２は、具体的には、たとえば、ＰＨＳ（Ｐｅｒｓｏｎａｌ　Ｈａｎｄｙ－ｐｈｏｎｅ　Ｓｙｓｔｅｍ）基板によって実現することができる。公衆音声網１７０は、固定電話網（公衆交換電話網）および携帯電話網を含む。公衆音声網１７０は、電話線を収容する加入者線交換機、加入者線交換機を束ねる中継交換機、ほかの事業者の電話網と接続する関門交換機など、図示を省略する複数の交換機によって構成されている。公衆音声網１７０については、公知の技術であるため説明を省略する。 The voice communication board 122 is connected to the interphone terminal device 102b and the public voice network 170. Specifically, the voice communication board 122 can be realized by a PHS (Personal Handy-phone System) board, for example. Public voice network 170 includes a fixed telephone network (public switched telephone network) and a mobile telephone network. The public voice network 170 is composed of a plurality of exchanges (not shown) such as a subscriber line exchange that accommodates telephone lines, a relay exchange that bundles the subscriber line exchanges, and a gateway exchange that is connected to the telephone network of another operator. Yes. Since the public voice network 170 is a known technique, the description thereof is omitted.
　上記の主制御基板１２１は、音声通信基板１２２が備えるＰＨＳ基板を用いて通信をおこなってもよい。この場合、遠隔監視支援装置１２０は、ＰＨＳ基板を音声通信に用いるとともにデータ通信にも用いる。エレベーター１０１の設置場所は固定であるため、ＰＨＳを利用した通信をおこなうことにより、通信の品質を確保するとともに通信にかかるコストを抑制することができる。 The main control board 121 may perform communication using a PHS board included in the voice communication board 122. In this case, the remote monitoring support device 120 uses the PHS board for voice communication and also for data communication. Since the installation location of the elevator 101 is fixed, by performing communication using the PHS, it is possible to secure the communication quality and suppress the cost for communication.
　管理サーバコンピュータ１３０および電話機１４０は、エレベーター１０１が設置されている場所とは異なる、当該エレベーター１０１の遠隔地に設置されている。管理サーバコンピュータ１３０は、たとえば、パーソナルコンピュータなどのコンピュータ装置によって実現することができる。管理サーバコンピュータ１３０は、たとえば、エレベーター１０１の保守管理を担う保守管理会社１５０に設置することができる。 The management server computer 130 and the telephone 140 are installed in a remote place of the elevator 101 different from the place where the elevator 101 is installed. The management server computer 130 can be realized by a computer device such as a personal computer, for example. The management server computer 130 can be installed, for example, in a maintenance management company 150 that manages maintenance of the elevator 101.
　管理サーバコンピュータ１３０には、操作用の端末装置１３１が接続されていてもよい。管理サーバコンピュータ１３０と操作用の端末装置１３１とは、同じ場所に設置されていてもよく、異なる場所に設置されていてもよい。操作用の端末装置１３１は、１台であってもよく、複数台であってもよい。操作用の端末装置１３１は、たとえば、キーボードやマウスなどの入力デバイスや、ディスプレイなどを備えたパーソナルコンピュータなどのコンピュータ装置によって実現することができる。また、操作用の端末装置１３１には、プリンタ（図示を省略する）が接続されていてもよい。 An operation terminal device 131 may be connected to the management server computer 130. The management server computer 130 and the operation terminal device 131 may be installed in the same place or in different places. One or more terminal devices 131 may be used for operation. The operation terminal device 131 can be realized by, for example, a computer device such as an input device such as a keyboard or a mouse, or a personal computer equipped with a display. In addition, a printer (not shown) may be connected to the operation terminal device 131.
　保守管理会社１５０には、管理サーバコンピュータ１３０に加えて、ＰＢＸ（Ｐｒｉｖａｔｅ　Ｂｒａｎｃｈ　ｅＸｃｈａｎｇｅ、図２における符号２０５を参照）および電話機１４０が設置されている。電話機１４０は、ＰＢＸを介して公衆音声網１７０に接続されている。遠隔監視システムにおいてはＰＢＸを設けず、電話機１４０を公衆音声網１７０に直接接続してもよい。 In addition to the management server computer 130, the maintenance management company 150 is provided with a PBX (Private Branch eXchange, see reference numeral 205 in FIG. 2) and a telephone 140. The telephone 140 is connected to the public voice network 170 via PBX. In the remote monitoring system, the telephone 140 may be directly connected to the public voice network 170 without providing the PBX.
（遠隔監視システム１００のハードウエア構成）
　つぎに、この発明にかかる実施の形態の遠隔監視システム１００を構成する遠隔監視支援装置１２０のハードウエア構成について説明する。図２は、この発明にかかる実施の形態の遠隔監視システム１００を構成する遠隔監視支援装置１２０のハードウエア構成を示す説明図である。 (Hardware configuration of remote monitoring system 100)
Next, a hardware configuration of the remote monitoring support device 120 constituting the remote monitoring system 100 according to the embodiment of the present invention will be described. FIG. 2 is an explanatory diagram showing a hardware configuration of the remote monitoring support device 120 constituting the remote monitoring system 100 according to the embodiment of the present invention.
　図２において、制御基板１１０は、エレベーター１０１を構成する各部を駆動制御することにより、エレベーター１０１の運行動作を制御する。制御基板１１０は、たとえば、駆動機構１０４を駆動制御する。カゴ１０２に設けられた操作盤１０２ａや乗り場１０５に設けられた操作盤１０５ｂなど、制御基板１１０に接続された各操作盤１０２ａ、１０５ｂは、エレベーター１０１の利用者などによる入力操作を受け付けるごとに、当該入力操作の内容に応じた信号を、制御基板１１０に出力する。制御基板１１０は、操作盤１０２ａ、１０５ｂから出力された信号に基づいてエレベーター１０１を駆動制御する。 In FIG. 2, the control board 110 controls the operation of the elevator 101 by driving and controlling each part of the elevator 101. The control board 110 controls driving of the drive mechanism 104, for example. Each time the operation panels 102a and 105b connected to the control board 110, such as the operation panel 102a provided in the basket 102 and the operation panel 105b provided in the landing 105, receive an input operation by a user of the elevator 101 or the like, A signal corresponding to the content of the input operation is output to the control board 110. The control board 110 drives and controls the elevator 101 based on signals output from the operation panels 102a and 105b.
　具体的には、制御基板１１０は、たとえば、カゴ１０２や乗り場１０５に設けられた各操作盤１０２ａ、１０５ｂから出力された信号に基づいて、上記の駆動機構１０４やモーターなど、エレベーター１０１が備える各部を駆動制御する。より具体的には、制御基板１１０は、たとえば、乗り場１０５に設けられた操作盤１０５ｂから呼び信号が出力された場合は、当該呼び信号の出力元となる操作盤が設けられた乗り場１０５に向けてカゴ１０２を昇降動作させ、該当する乗り場１０５においてカゴ１０２を停止させるように、駆動機構１０４に対して駆動信号を出力することによって当該駆動機構１０４を駆動制御する。 Specifically, the control board 110 includes, for example, each unit included in the elevator 101 such as the drive mechanism 104 and the motor described above based on signals output from the operation panels 102a and 105b provided in the basket 102 and the landing 105. Is controlled. More specifically, for example, when a call signal is output from the operation panel 105b provided at the landing 105, the control board 110 is directed to the landing 105 provided with the operation panel serving as an output source of the call signal. Thus, the driving mechanism 104 is driven and controlled by outputting a driving signal to the driving mechanism 104 so that the car 102 is moved up and down and stopped at the corresponding landing 105.
　また、具体的には、制御基板１１０は、たとえば、カゴ１０２に設けられた操作盤１０２ａから、所定の階床を指定する信号が出力された場合は、当該所定の階床に向けてカゴ１０２を昇降動作させ、該当する乗り場１０５においてカゴ１０２を停止させるように、駆動機構１０４に対して駆動信号を出力することによって当該駆動機構１０４を駆動制御する。 Specifically, for example, when a signal designating a predetermined floor is output from the operation panel 102 a provided in the basket 102, the control board 110 faces the predetermined floor to the basket 102. The driving mechanism 104 is driven and controlled by outputting a driving signal to the driving mechanism 104 so that the car 102 is stopped at the corresponding landing 105.
　また、制御基板１１０は、たとえば、該当する乗り場１０５において停止したカゴ１０２に設けられた扉１０２ｃおよび乗り場１０５に設けられた扉１０５ａを開閉させるように、カゴ１０２に設けられたモーターに対して駆動信号を出力することによって当該モーターを駆動制御する。 Further, the control board 110 is driven with respect to a motor provided in the car 102 so as to open and close a door 102c provided in the car 102 stopped at the corresponding landing 105 and a door 105a provided in the landing 105, for example. The motor is driven and controlled by outputting a signal.
　制御基板１１０は、たとえば、カゴ１０２が走行を開始する場合に、走行開始信号を出力する。制御基板１１０は、たとえば、走行中のカゴ１０２が走行を停止した場合に、走行停止信号を出力する。走行開始信号は、たとえば、カゴ１０２が走行を開始したことを通知する専用の信号によって実現することができる。あるいは、走行開始信号は、たとえば、カゴ１０２に設けられたモーターに対して出力される駆動信号によって実現してもよい。 The control board 110 outputs a travel start signal when the car 102 starts travelling, for example. For example, when the traveling car 102 stops traveling, the control board 110 outputs a traveling stop signal. The travel start signal can be realized by, for example, a dedicated signal for notifying that the car 102 has started traveling. Alternatively, the travel start signal may be realized by a drive signal output to a motor provided in the car 102, for example.
　走行停止信号は、たとえば、走行中のカゴ１０２が走行を停止したことを通知する専用の信号によって実現することができる。あるいは、走行停止信号は、たとえば、カゴ１０２に設けられたモーターに対して出力される駆動信号によって実現し、当該駆動信号の出力が停止されたことをもって走行中のカゴ１０２が走行を停止したことを検出するようにしてもよい。 The traveling stop signal can be realized, for example, by a dedicated signal for notifying that the traveling car 102 has stopped traveling. Alternatively, the traveling stop signal is realized by, for example, a driving signal output to a motor provided in the car 102, and the traveling car 102 stops traveling when the output of the driving signal is stopped. May be detected.
　また、制御基板１１０は、たとえば、カゴ１０２に設けられた操作盤１０２ａや乗り場１０５に設けられた操作盤１０５ｂにおいてカゴ１０２の位置を表示するために、各制御盤１０２ａ、１０５ｂに階床信号を出力する。制御基板１１０は、たとえば、カゴ１０２の位置が切り替わるごとに階床信号を出力する。あるいは、制御基板１１０は、たとえば、カゴ１０２の位置にかかわらず、定期的に階床信号を出力するものであってもよい。 In addition, the control board 110 transmits a floor signal to each of the control panels 102a and 105b in order to display the position of the basket 102 on the operation panel 102a provided on the basket 102 or the operation panel 105b provided on the landing 105, for example. Output. For example, the control board 110 outputs a floor signal every time the position of the car 102 is switched. Alternatively, the control board 110 may output a floor signal periodically regardless of the position of the car 102, for example.
　階床信号が示す階床は、カゴ１０２が階床を移動するごとに切り替わる。たとえば、カゴ１０２が、１階から３階へ移動する場合、階床信号が示す階床はカゴ１０２の移動にともなって「１階→２階→３階」と切り替わる。この場合、階床信号は、少なくとも扉１０５ａ、１０２ｃの開閉動作に要する時間以上の間、停止階である３階を示す。また、この場合、階床信号が、通過する階床である２階を示す時間は、所定時間より短い。具体的には、階床信号が、通過する階床（この場合は「２階」）を示す時間は、扉１０５ａ、１０２ｃの開閉動作に要する時間よりも短い。 The floor indicated by the floor signal is switched every time the car 102 moves on the floor. For example, when the basket 102 moves from the first floor to the third floor, the floor indicated by the floor signal is switched from “first floor → second floor → third floor” as the basket 102 moves. In this case, the floor signal indicates the third floor, which is a stop floor, for at least the time required for opening and closing the doors 105a and 102c. In this case, the time when the floor signal indicates the second floor, which is the passing floor, is shorter than the predetermined time. Specifically, the time when the floor signal indicates the passing floor (in this case, “second floor”) is shorter than the time required for opening and closing the doors 105a and 102c.
　また、制御基板１１０は、カゴ１０２に設けられた操作盤１０２ａや乗り場１０５に設けられた操作盤１０５ｂからの呼び信号に応じてカゴ１０２を昇降動作させる際に、制御基板に設けられた起動用のリレーに通電する。エレベーター１０１においては、起動用のリレーに対して通電がなされた場合（起動用のリレーに対して通電をおこなわせる信号が出力された場合）に、カゴ１０２の昇降動作が可能になる。起動用のリレーは、通電がなされた場合に、当該通電がなされたことを示す信号を出力する。 In addition, the control board 110 is a start board provided on the control board when the car 102 is moved up and down in response to a call signal from the operation panel 102a provided on the car 102 or the operation panel 105b provided on the landing 105. Energize the relay. In the elevator 101, the car 102 can be moved up and down when the activation relay is energized (when a signal for energizing the activation relay is output). When energized, the activation relay outputs a signal indicating that the energization has been performed.
　制御基板１１０は、カゴ１０２を１回移動させるごとに、起動用のリレーに対して通電をおこなう。具体的には、たとえば、カゴ１０２が１階から２階へ移動する場合に起動用のリレーに対して１回の通電をおこない、カゴ１０２が１階から２階を通過して３階へ移動する場合に起動用のリレーに対して１回の通電をおこなう。また、制御基板１１０は、カゴ１０２を１回移動させるごとに、起動用のリレーに加えて、各種のリレーに対して通電し、カゴ１０２の移動にともなって各種のリレーをＯＮ／ＯＦＦ動作させる。 The control board 110 energizes the activation relay every time the car 102 is moved once. Specifically, for example, when the car 102 moves from the first floor to the second floor, the energization relay is energized once, and the car 102 moves from the first floor to the second floor to the third floor. When doing so, the energizing relay is energized once. The control board 110 energizes various relays in addition to the activation relay each time the cage 102 is moved once, and turns on and off various relays as the cage 102 moves. .
　制御基板１１０は、異常を検知した場合に、当該異常を通知する信号を出力（発報）する。具体的には、制御基板１１０は、たとえば、扉１０５ａ、１０２ｃの開閉動作を実行する指示信号を出力したにもかかわらず、該当する扉が動作しないことを検出した場合に、エレベーター１０１において異常が発生したことを発報する。 When the control board 110 detects an abnormality, it outputs (reports) a signal notifying the abnormality. Specifically, for example, when the control board 110 detects that the corresponding door does not operate despite the output of an instruction signal for executing the opening / closing operation of the doors 105a and 102c, an abnormality is detected in the elevator 101. Report what happened.
　制御基板１１０は、カゴ１０２の昇降動作や扉１０５ａ、１０２ｃの開閉動作に際して駆動した各部の動作履歴を記憶してもよい。具体的には、制御基板１１０は、たとえば、カゴ１０２の昇降動作や扉１０５ａ、１０２ｃの開閉動作に際して動作した各種リレーの動作回数などを記憶してもよい。 The control board 110 may memorize | store the operation | movement log | history of each part driven in the raising / lowering operation | movement of the cage | basket 102, or the opening / closing operation | movement of the doors 105a and 102c. Specifically, the control board 110 may store, for example, the number of operations of various relays that are operated when the cage 102 is moved up and down and the doors 105a and 102c are opened and closed.
　インターフォンの端末装置１０２ｂは、呼出ボタンが操作された場合に、当該操作があったことを示す呼出信号を、遠隔監視支援装置１２０に出力する。また、インターフォンの端末装置１０２ｂは、遠隔監視支援装置１２０と保守管理会社１５０に設置された電話機１４０との接続が確立された状態でマイクに入力された音声信号を、遠隔監視支援装置１２０に出力する。また、インターフォンの端末装置１０２ｂは、遠隔監視支援装置１２０と電話機１４０との接続が確立された状態で遠隔監視支援装置１２０から出力された音声信号を、スピーカーを介して出力する。 When the call button is operated, the interphone terminal device 102b outputs a call signal indicating that the operation has been performed to the remote monitoring support device 120. In addition, the interphone terminal device 102 b outputs the audio signal input to the microphone to the remote monitoring support device 120 in a state where the connection between the remote monitoring support device 120 and the telephone 140 installed in the maintenance management company 150 is established. To do. The interphone terminal device 102b outputs the audio signal output from the remote monitoring support device 120 through the speaker in a state where the connection between the remote monitoring support device 120 and the telephone 140 is established.
　遠隔監視支援装置１２０が備える主制御基板１２１は、中継基板２０１と、監視制御基板２０２と、メモリ２０３と、通信Ｉ／Ｆ（インターフェイス）２０４と、を備えている。中継基板２０１は、制御基板１１０から出力された信号の入力を受け付け、入力を受け付けた信号を解析し、解析結果を監視制御基板２０２に出力する。中継基板２０１は、たとえば、保守点検用の端子を介して保守点検用の信号の入力を受け付け、当該保守点検用の信号を解析する。中継基板２０１は、エレベーター１０１が備える各部と制御基板１１０とを接続するコネクタ基板（図示を省略する）における各種のリレー接点などに直接接続されていてもよい。 The main control board 121 included in the remote monitoring support device 120 includes a relay board 201, a monitoring control board 202, a memory 203, and a communication I / F (interface) 204. The relay board 201 receives an input of a signal output from the control board 110, analyzes the received signal, and outputs an analysis result to the monitoring control board 202. For example, the relay board 201 receives an input of a maintenance / inspection signal via a maintenance / inspection terminal, and analyzes the maintenance / inspection signal. The relay board 201 may be directly connected to various relay contacts on a connector board (not shown) that connects each part of the elevator 101 and the control board 110.
　また、中継基板２０１は、保守点検用の端子（メンテナンスポート）を介して制御基板１１０に接続されているものに限らない。中継基板２０１は、保守点検用の端子（メンテナンスポート）に代えて、たとえば、各乗り場１０５に設けられた操作盤１０５ｂと制御基板１１０とを接続するＩ／Ｏ基板のコネクタ部に接続されていてもよい。この場合、たとえば、Ｉ／Ｏ基板のコネクタ部に、信号の経路を複数に分岐するコネクタなどを設けることにより、各乗り場１０５に設けられた操作盤１０５ｂと制御基板１１０との接続を確保するとともに、当該操作盤１０５ｂと制御基板１１０との間の通信に用いる信号を利用して、階床信号を取得することができる。階床信号については説明を後述する（図４を参照）。 Further, the relay board 201 is not limited to one connected to the control board 110 via a maintenance inspection terminal (maintenance port). The relay board 201 is connected to, for example, a connector portion of an I / O board that connects the operation panel 105b and the control board 110 provided at each landing 105 instead of a maintenance / inspection terminal (maintenance port). Also good. In this case, for example, a connector for branching a signal path into a plurality of signals is provided in the connector portion of the I / O board, thereby ensuring the connection between the operation panel 105b provided in each platform 105 and the control board 110. The floor signal can be acquired using a signal used for communication between the operation panel 105b and the control board 110. The floor signal will be described later (see FIG. 4).
　監視制御基板２０２は、中継基板２０１から出力された解析結果を、通信Ｉ／Ｆ２０４を介して管理サーバコンピュータ１３０に送信する。また、監視制御基板２０２は、中継基板２０１から出力された解析結果を、メモリ２０３に記憶する。監視制御基板２０２は、中継基板２０１が入力を受け付けた信号を、直接メモリ２０３に記憶してもよい。 The monitoring control board 202 transmits the analysis result output from the relay board 201 to the management server computer 130 via the communication I / F 204. The monitoring control board 202 stores the analysis result output from the relay board 201 in the memory 203. The monitoring control board 202 may directly store the signal received by the relay board 201 in the memory 203.
　メモリ２０３は、電源の供給が絶たれた場合にも記憶した情報を保持する不揮発性の記憶媒体によって実現することができる。具体的には、メモリ２０３は、たとえば、フラッシュメモリ２０３、ＥＥＰＲＯＭ（Ｅｌｅｃｔｒｉｃａｌｌｙ　Ｅｒａｓａｂｌｅ　Ｐｒｏｇｒａｍｍａｂｌｅ　Ｒｅａｄ－Ｏｎｌｙ　Ｍｅｍｏｒｙ）、ＥＰＲＯＭ（Ｅｒａｓａｂｌｅ　Ｐｒｏｇｒａｍｍａｂｌｅ　Ｒｅａｄ－Ｏｎｌｙ　Ｍｅｍｏｒｙ）などによって実現することができる。 The memory 203 can be realized by a non-volatile storage medium that retains stored information even when power supply is cut off. Specifically, the memory 203 can be realized by, for example, a flash memory 203, an EEPROM (Electrically Erasable Programmable Read-Only Memory), an EPROM (Erasable Programmable Read-Only Memory), and the like.
　監視制御基板２０２は、通信Ｉ／Ｆ２０４を介して、管理サーバコンピュータ１３０から送信された各種の指示信号を受信する。そして、監視制御基板２０２は、管理サーバコンピュータ１３０から送信された各種の指示信号に応じた各種の動作指示を生成し、生成した各種の動作の実行を指示する指示信号を中継基板２０１を介して制御基板１１０に出力する。 The monitoring control board 202 receives various instruction signals transmitted from the management server computer 130 via the communication I / F 204. Then, the monitoring control board 202 generates various operation instructions corresponding to the various instruction signals transmitted from the management server computer 130, and sends the generated instruction signals to the execution of the various operations via the relay board 201. Output to the control board 110.
　監視制御基板２０２は、たとえば、管理サーバコンピュータ１３０から送信された診断動作の実行を指示する指示信号（以下適宜「診断指示」という）を受信した場合、診断動作の実行を指示する指示信号を生成し、生成した指示信号を中継基板２０１を介して制御基板１１０に出力する。診断動作の実行を指示する指示信号は、たとえば、エレベーター１０１を所定の階床に移動させるための呼び信号を含む。 For example, when receiving an instruction signal instructing execution of a diagnostic operation transmitted from the management server computer 130 (hereinafter referred to as “diagnostic instruction” as appropriate), the monitoring control board 202 generates an instruction signal instructing execution of the diagnostic operation. Then, the generated instruction signal is output to the control board 110 via the relay board 201. The instruction signal instructing execution of the diagnostic operation includes, for example, a call signal for moving the elevator 101 to a predetermined floor.
　音声通信基板１２２は、インターフォンの端末装置１０２ｂから出力された呼出信号を受け付けた場合、公衆音声網１７０を介して、保守管理会社１５０に設置された電話機１４０に割り当てられた電話番号に対する発呼をおこなう。また、音声通信基板１２２は、保守管理会社１５０に設置された電話機１４０との接続が確立された状態でマイクから出力された音声信号を、公衆音声網１７０を介して、保守管理会社１５０に設置された電話機１４０に出力する。また、音声通信基板１２２は、電話機１４０との接続が確立された状態で当該電話機１４０から出力された音声信号を、公衆音声網１７０を介して受信し、受信した音声信号をインターフォンの端末装置１０２ｂが備えるスピーカーに出力する。 When the voice communication board 122 receives the call signal output from the interphone terminal device 102b, the voice communication board 122 issues a call to the telephone number assigned to the telephone 140 installed in the maintenance management company 150 via the public voice network 170. Do it. The voice communication board 122 is installed in the maintenance management company 150 via the public voice network 170 with the voice signal output from the microphone in a state where the connection with the telephone 140 installed in the maintenance management company 150 is established. Output to the telephone 140. The voice communication board 122 receives a voice signal output from the telephone 140 in a state where the connection with the telephone 140 is established via the public voice network 170, and receives the received voice signal from the interphone terminal device 102b. Output to the speaker.
　管理サーバコンピュータ１３０は、保守作業員などによる操作用の端末装置１３１に対する入力操作により受け付けた操作に応じて、遠隔監視支援装置１２０に対して各種の動作の実行を指示する指示信号を出力する。管理サーバコンピュータ１３０は、たとえば、診断動作の実行を指示する指示信号を出力する。 The management server computer 130 outputs instruction signals for instructing the remote monitoring support device 120 to execute various operations in response to an operation received by an input operation on the operation terminal device 131 by a maintenance worker or the like. For example, the management server computer 130 outputs an instruction signal instructing execution of a diagnostic operation.
　管理サーバコンピュータ１３０は、たとえば、１ヶ月ごとなどの所定期間ごとに、遠隔監視支援装置１２０に対して、診断動作の実行を指示する指示信号を送信する。診断動作の実行を指示する指示信号を受信した遠隔監視支援装置１２０は、受信した診断動作の実行を指示する指示信号に基づいて、所定の信号を制御基板１１０に適宜出力し、出力した信号に応じて制御基板１１０から出力された信号を受信する。そして、制御基板１１０から受信した信号に基づいて応答情報を生成し、生成した応答情報を管理サーバコンピュータ１３０に出力する。 The management server computer 130 transmits an instruction signal instructing execution of a diagnostic operation to the remote monitoring support device 120, for example, every predetermined period such as every month. The remote monitoring support device 120 that has received the instruction signal instructing execution of the diagnostic operation appropriately outputs a predetermined signal to the control board 110 based on the received instruction signal instructing execution of the diagnostic operation, and outputs the signal to the output signal. In response, a signal output from the control board 110 is received. Then, response information is generated based on the signal received from the control board 110, and the generated response information is output to the management server computer 130.
　管理サーバコンピュータ１３０は、遠隔監視支援装置１２０に対して送信した各種の指示信号に応じて当該遠隔監視支援装置１２０から送信された応答情報に基づいて、報告書情報を生成する。管理サーバコンピュータ１３０は、たとえば、診断動作の実行を指示する指示信号を送信した結果、遠隔監視支援装置１２０から受信した応答情報に基づいて、報告書情報を生成する。この場合、管理サーバコンピュータ１３０は、たとえば、エレベーター１０１の起動回数に関する情報を含む報告書情報を生成する。 The management server computer 130 generates report information based on the response information transmitted from the remote monitoring support device 120 in response to various instruction signals transmitted to the remote monitoring support device 120. The management server computer 130 generates report information based on the response information received from the remote monitoring support device 120 as a result of, for example, transmitting an instruction signal instructing execution of a diagnostic operation. In this case, the management server computer 130 generates report information including information regarding the number of times the elevator 101 is started, for example.
　また、管理サーバコンピュータ１３０は、生成した報告書情報に基づいて、報告書（図３を参照）を発行する機能を備えている。報告書は、たとえば、診断動作をおこなうごと、すなわち、遠隔監視支援装置１２０に対して診断動作の実行を指示する指示信号を送信するごとにおこなうことができる。 Further, the management server computer 130 has a function of issuing a report (see FIG. 3) based on the generated report information. The report can be performed, for example, every time a diagnostic operation is performed, that is, every time an instruction signal instructing the remote monitoring support apparatus 120 to execute the diagnostic operation is transmitted.
　具体的には、管理サーバコンピュータ１３０は、たとえば、生成した報告書情報に基づいて、当該報告書情報を紙などの記録媒体に印刷するための印刷情報を生成し、生成した印刷情報を、管理サーバコンピュータ１３０に接続された操作用の端末装置１３１に出力する。操作用の端末装置１３１は、印刷情報を受け付けた場合、当該操作用の端末装置１３１に接続されたプリンタを駆動制御させることによって報告書を発行する。 Specifically, the management server computer 130 generates, for example, print information for printing the report information on a recording medium such as paper based on the generated report information, and manages the generated print information. The data is output to the operation terminal device 131 connected to the server computer 130. When receiving the print information, the operation terminal device 131 issues a report by driving and controlling a printer connected to the operation terminal device 131.
（報告書の一例）
　図３は、報告書の一例を示す説明図である。図３においては、この発明にかかる実施の形態の遠隔監視システム１００を構成する管理サーバコンピュータ１３０が発行する報告書の一例を示している。 (Example of report)
FIG. 3 is an explanatory diagram showing an example of a report. FIG. 3 shows an example of a report issued by the management server computer 130 constituting the remote monitoring system 100 according to the embodiment of the present invention.
　図３において、報告書３００は、エレベーター１０１の診断動作をおこなうごとに発行される。報告書３００は、管理サーバコンピュータ１３０から遠隔監視支援装置１２０に対して診断動作の実行を指示する指示信号を送信した結果、遠隔監視支援装置１２０から受信した応答情報に基づいて生成した報告書情報にしたがって作成される。 Referring to FIG. 3, a report 300 is issued every time the elevator 101 is diagnosed. The report 300 is a report information generated based on the response information received from the remote monitoring support device 120 as a result of transmitting an instruction signal instructing execution of the diagnostic operation from the management server computer 130 to the remote monitoring support device 120. Created according to
　遠隔監視システム１００において、管理サーバコンピュータ１３０は、診断動作の実行を指示する指示信号を定期的に出力する場合、当該指示信号に応じた応答情報を受信するごとに報告書３００を発行する。すなわち、診断動作の実行を指示する指示信号を定期的に出力する場合は、当該指示信号に応じた応答情報も定期的に受信することになるため、報告書３００が定期的に発行される。 In the remote monitoring system 100, when the management server computer 130 periodically outputs an instruction signal instructing execution of a diagnostic operation, the management server computer 130 issues a report 300 every time response information corresponding to the instruction signal is received. That is, when an instruction signal for instructing execution of a diagnostic operation is periodically output, response information corresponding to the instruction signal is also periodically received, so that the report 300 is periodically issued.
　報告書３００は、応答情報を受信するごとに発行するものに限らない。管理サーバコンピュータ１３０は、遠隔監視支援装置１２０から受信した応答情報や当該応答情報に基づいて生成した報告書情報を記憶しておき、保守点検作業をおこなう作業員などによる操作用の端末装置１３１に対する所定の操作を受け付けた場合に、記憶した応答情報あるいは報告書情報に基づく報告書３００を発行するようにしてもよい。 The report 300 is not limited to being issued every time response information is received. The management server computer 130 stores the response information received from the remote monitoring support device 120 and the report information generated based on the response information, and is used for the terminal device 131 for operation by a worker who performs maintenance and inspection work. When a predetermined operation is accepted, the report 300 based on the stored response information or report information may be issued.
　報告書３００は、たとえば、報告書情報を紙に印刷することによって出力される。報告書３００には、たとえば、報告書情報として、起動回数に関する情報を示すグラフ３１０が印刷されている。グラフ３１０は、たとえば、１ヶ月など所定期間におけるエレベーター１０１の起動回数を示すシンボル（棒など）を配列したグラフ（棒グラフ）の形状をなす。 The report 300 is output by printing report information on paper, for example. In the report 300, for example, a graph 310 indicating information on the number of activations is printed as report information. The graph 310 has a shape of a graph (bar graph) in which symbols (bars and the like) indicating the number of times the elevator 101 is started in a predetermined period such as one month are arranged.
　図３においては、１ヶ月などの各期間における起動回数を、棒グラフにおけるシンボルの長さによってあらわしているため、起動回数の多少をわかりやすく案内することができる。また、図３においては、起動回数の多少に応じて長さの異なるシンボルを、複数ヶ月分示しているため、１ヶ月ごとの起動回数の推移や、先月に対する今月の起動回数の増減などをわかりやすく案内することができる。 In FIG. 3, since the number of activations in each period such as one month is represented by the length of the symbol in the bar graph, the number of activations can be guided in an easy-to-understand manner. In addition, in FIG. 3, symbols with different lengths corresponding to the number of activations are shown for a plurality of months, so it is possible to know the changes in the number of activations per month and the increase / decrease in the number of activations this month relative to the previous month. Easy to guide.
　所定期間ごとの起動回数の推移は、図３に示したような棒グラフの形状であらわすものに限らない。所定期間ごとの起動回数の推移は、たとえば、エレベーター１０１の起動回数を縦軸にとるとともに時間の経過を横軸にとり、エレベーター１０１の起動回数を示すプロットを直線で結んだ折れ線グラフの形状をなすものであってもよい。また、報告書情報は、グラフなどの図形で示すものに限らず、文字や記号によって示すものであってもよい。 The transition of the number of activations per predetermined period is not limited to that represented by the shape of the bar graph as shown in FIG. The transition of the number of activations for each predetermined period is, for example, in the form of a line graph in which the number of activations of the elevator 101 is plotted on the vertical axis and the passage of time is plotted on the horizontal axis, and the plot indicating the number of activations of the elevator 101 is connected by a straight line. It may be a thing. In addition, the report information is not limited to the graphic information such as a graph, and may be indicated by characters or symbols.
　図３においては、複数ヶ月分の起動回数を示す情報が印刷された報告書３００を例にして説明したが、報告書における起動回数の案内方法はこれに限るものではない。この発明にかかる実施の形態の遠隔監視システム１００を用いたサービスの提供に際しては、たとえば、前回診断動作をおこなってから今回診断動作をおこなうまでの起動回数に関する情報のみを印刷した報告書３００を発行するようにしてもよい。 3, the report 300 on which information indicating the number of activations for a plurality of months is printed has been described as an example. However, the method for guiding the number of activations in the report is not limited to this. When providing a service using the remote monitoring system 100 according to the embodiment of the present invention, for example, a report 300 is issued, in which only information relating to the number of activations from the previous diagnostic operation to the current diagnostic operation is printed. You may make it do.
（遠隔監視システム１００の機能的構成）
　つぎに、この発明にかかる実施の形態の遠隔監視システム１００の機能的構成について説明する。図４は、この発明にかかる実施の形態の遠隔監視システム１００を構成する遠隔監視支援装置１２０および管理サーバコンピュータ１３０の機能的構成を示すブロック図である。 (Functional configuration of remote monitoring system 100)
Next, a functional configuration of the remote monitoring system 100 according to the embodiment of the present invention will be described. FIG. 4 is a block diagram showing a functional configuration of the remote monitoring support device 120 and the management server computer 130 that constitute the remote monitoring system 100 according to the embodiment of the present invention.
（遠隔監視支援装置１２０の機能的構成）
　図４において、この発明にかかる実施の形態のエレベーター１０１の遠隔監視支援装置１２０の各機能は、取得部４０１、計数部４０２、判断部４０３、記憶部４０４、受信部４０５、生成部４０６および送信部４０７によって実現される。この発明にかかる実施の形態のエレベーター１０１の遠隔監視支援装置１２０が備える取得部４０１、計数部４０２、判断部４０３、記憶部４０４、受信部４０５、生成部４０６および送信部４０７の各機能は、遠隔監視支援装置１２０が備える各部によって実現することができる。 (Functional configuration of remote monitoring support device 120)
In FIG. 4, each function of the remote monitoring support device 120 of the elevator 101 according to the embodiment of the present invention includes an acquisition unit 401, a counting unit 402, a determination unit 403, a storage unit 404, a reception unit 405, a generation unit 406, and a transmission. This is realized by the unit 407. The functions of the acquisition unit 401, the counting unit 402, the determination unit 403, the storage unit 404, the reception unit 405, the generation unit 406, and the transmission unit 407 included in the remote monitoring support device 120 of the elevator 101 according to the embodiment of the present invention are as follows. This can be realized by each unit included in the remote monitoring support device 120.
　取得部４０１は、エレベーター１０１の動作を制御する制御基板１１０から、当該エレベーター１０１が備えるカゴ１０２を駆動する際に出力される起動信号を取得する。取得部４０１は、たとえば、階床信号を起動信号として取得する。取得部４０１は、たとえば、制御基板１１０から直接、階床信号を取得する。 The acquisition unit 401 acquires, from the control board 110 that controls the operation of the elevator 101, an activation signal that is output when the car 102 included in the elevator 101 is driven. For example, the acquisition unit 401 acquires a floor signal as an activation signal. For example, the acquisition unit 401 acquires a floor signal directly from the control board 110.
　また、取得部４０１は、たとえば、制御基板１１０から、カゴ１０２に設けられた操作盤１０２ａに出力された階床信号を取得してもよい。この場合、取得部４０１は、制御基板１１０から出力される階床信号が入力される操作盤１０２ａから、当該階床信号を取得する。 Also, the acquisition unit 401 may acquire a floor signal output from the control board 110 to the operation panel 102a provided in the basket 102, for example. In this case, the acquisition unit 401 acquires the floor signal from the operation panel 102a to which the floor signal output from the control board 110 is input.
　また、取得部４０１は、たとえば、制御基板１１０から、乗り場１０５に設けられた操作盤１０５ｂに出力された階床信号を取得してもよい。この場合、取得部４０１は、制御基板１１０から出力される階床信号が入力される操作盤１０５ｂから、当該階床信号を取得する。具体的には、この場合、取得部４０１は、各乗り場１０５に設けられた、当該各乗り場１０５においてカゴ１０２の位置を表示する表示装置から、階床信号を取得することができる。 Also, the acquisition unit 401 may acquire a floor signal output from the control board 110 to the operation panel 105b provided in the landing 105, for example. In this case, the acquisition unit 401 acquires the floor signal from the operation panel 105b to which the floor signal output from the control board 110 is input. Specifically, in this case, the acquisition unit 401 can acquire a floor signal from a display device that is provided at each platform 105 and displays the position of the car 102 at each platform 105.
　また、取得部４０１は、たとえば、起動用のリレーや、その他カゴ１０２の移動にともなってＯＮ／ＯＦＦ動作する各種のリレーに対して通電がなされた場合に当該起動用のリレーや各種のリレーから出力される信号を、起動信号として取得してもよい。あるいは、取得部４０１は、たとえば、起動用のリレーや、その他各種のリレーに対して通電をおこなうために制御基板１１０から出力される信号を、起動信号として取得してもよい。 In addition, the acquisition unit 401 receives, for example, an activation relay or other relays that are turned on / off as the car 102 moves, from the activation relay or the various relays. The output signal may be acquired as an activation signal. Or the acquisition part 401 may acquire the signal output from the control board 110 in order to energize the relay for starting, and other various relays as an activation signal, for example.
　また、取得部４０１は、たとえば、カゴ１０２の移動にともなってＯＮ／ＯＦＦ動作する各種のリレーから、当該各種のリレーが動作したことを示す信号を、当該各種のリレーの接点から直接取得してもよい。すなわち、カゴ１０２は制御基板１１０から出力される制御信号にしたがって動作するため、当該カゴ１０２の移動にともなってＯＮ／ＯＦＦ動作する各種のリレーの動作信号を取得することにより、エレベーター１０１が備えるカゴ１０２を駆動する際に出力される起動信号を取得することができる。 In addition, the acquisition unit 401 directly acquires signals indicating that the various relays are operated from various relays that are turned ON / OFF according to the movement of the car 102 from the contact points of the various relays. Also good. That is, since the cage 102 operates according to the control signal output from the control board 110, the cage included in the elevator 101 is obtained by obtaining operation signals of various relays that are turned on / off as the cage 102 moves. An activation signal output when driving 102 can be acquired.
　起動信号は、階床信号、起動用のリレーに対して通電がなされた場合に当該起動用のリレーから出力される信号、あるいは、起動用のリレーその他各種のリレーに対して通電する際に制御基板１１０から出力される信号に限るものではない。起動信号は、カゴ１０２が移動する際に出力される、あるいはカゴ１０２の移動にともなって変化する各種の信号によって実現することができる。 The start signal is controlled when the floor signal, the signal output from the start relay when the start relay is energized, or the start relay and other various relays are energized. The signal is not limited to the signal output from the substrate 110. The activation signal can be realized by various signals that are output when the car 102 moves or change as the car 102 moves.
　計数部４０２は、取得部４０１が起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数する。たとえば、取得部４０１が階床信号を起動信号として取得した場合、計数部４０２は、階床信号に基づいて、カゴ１０２が移動を開始してから停止するまでを１回分の起動として起動回数を計数する。 The counting unit 402 counts the number of activations based on the activation signal every time the acquisition unit 401 acquires the activation signal. For example, when the acquisition unit 401 acquires a floor signal as an activation signal, the counting unit 402 counts the number of activations based on the floor signal from the start of movement of the car 102 until it stops, as one activation. Count.
　この場合、具体的には、計数部４０２は、たとえば、カゴ１０２が１階から２階に移動した場合、起動回数は１回として計数する。また、この場合、具体的には、計数部４０２は、たとえば、カゴ１０２が１階から５階に移動する途中で４階に停止した場合、カゴ１０２が１階から４階に移動したことによる起動回数が１回、カゴ１０２が４階から５階に移動したことによる起動回数が１回、合計で起動回数が２回として計数する（図５を参照）。 In this case, specifically, for example, when the basket 102 moves from the first floor to the second floor, the counting unit 402 counts the number of activations as one. Further, in this case, specifically, the counting unit 402, for example, when the car 102 stops from the first floor to the fifth floor and stops on the fourth floor, the car 102 moves from the first floor to the fourth floor. The number of activations is one, the number of activations due to the movement of the car 102 from the fourth floor to the fifth floor is one, and the total number of activations is two (see FIG. 5).
　また、たとえば、取得部４０１が、起動用のリレーに対して通電がなされた場合に当該起動用のリレーから出力される信号、あるいは、起動用のリレーに対して通電をおこなわせる際に制御基板１１０から出力される信号を起動信号として取得した場合、計数部４０２は、当該信号が出力された回数を起動回数として計数する。 In addition, for example, when the acquisition unit 401 energizes the activation relay, a signal output from the activation relay or a control board when energizing the activation relay is performed. When the signal output from 110 is acquired as the activation signal, the counting unit 402 counts the number of times the signal is output as the activation number.
　判断部４０３は、計数部４０２が計数した起動回数が、あらかじめ設定された判断基準値を超えたか否かを判断する。判断基準値は、保守点検をおこなう時期の判断の目安となる値であって、正の整数によって実現され、メモリ２０３などの記憶部４０４に記憶しておくことができる。判断基準値は、たとえば、管理サーバコンピュータ１３０を介して、保守点検をおこなう作業者が任意に指定することができる。 The determination unit 403 determines whether or not the number of activations counted by the counting unit 402 exceeds a preset determination reference value. The determination reference value is a value that serves as a guideline for determining when to perform maintenance and inspection, is realized by a positive integer, and can be stored in the storage unit 404 such as the memory 203. The determination reference value can be arbitrarily designated by an operator who performs maintenance inspection via the management server computer 130, for example.
　記憶部４０４は、計数部４０２が計数した起動回数を記憶する。記憶部４０４は、たとえば、管理サーバコンピュータ１３０から診断動作の実行を指示する指示信号（診断指示）を前回受信してから、つぎに受信するまでの期間ごとに、計数部４０２が計数した起動回数を記憶する。また、記憶部４０４は、たとえば、１ヶ月などの所定期間ごとに、計数部４０２が計数した起動回数を記憶してもよい。 The storage unit 404 stores the number of activations counted by the counting unit 402. For example, the storage unit 404 counts the number of activations counted by the counting unit 402 for each period from when the instruction signal (diagnosis instruction) instructing execution of the diagnostic operation is last received from the management server computer 130 until the next reception. Remember. Moreover, the memory | storage part 404 may memorize | store the starting frequency counted by the counting part 402 for every predetermined period, such as one month, for example.
　また、記憶部４０４は、判断部４０３の判断結果を記憶してもよい。この場合、記憶部４０４は、たとえば、計数部４０２が計数した起動回数が判断基準値を超えたと判断部４０３が判断した日時や、そのときの起動回数などを記憶してもよい。また、この場合、記憶部４０４は、判断部４０３の判断結果にかかわらず、判断部４０３が判断をおこなった日時を記憶してもよい。 Further, the storage unit 404 may store the determination result of the determination unit 403. In this case, for example, the storage unit 404 may store the date and time when the determination unit 403 determines that the number of activations counted by the counting unit 402 exceeds the determination reference value, the number of activations at that time, and the like. In this case, the storage unit 404 may store the date and time when the determination unit 403 makes a determination regardless of the determination result of the determination unit 403.
　受信部４０５は、管理サーバコンピュータ１３０から診断動作の実行を指示する指示信号（診断指示）を含む各種の指示信号を受信する。受信部４０５は、たとえば、診断動作の実行を指示する指示信号に加えて、カゴ１０２を所定の階床に移動させたり、移動させたカゴ１０２および該当する乗り場１０５の扉を開閉させたりする指示信号などを受信する。 The receiving unit 405 receives various instruction signals including an instruction signal (diagnosis instruction) for instructing execution of a diagnostic operation from the management server computer 130. The receiving unit 405, for example, in addition to an instruction signal instructing execution of a diagnostic operation, an instruction to move the car 102 to a predetermined floor, or to open and close a door of the moved car 102 and the corresponding landing 105 Receive signals.
　生成部４０６は、受信部４０５が管理サーバコンピュータ１３０から診断動作の実行を指示する指示信号を受信した場合に、記憶部４０４が記憶する起動回数に関する情報を含む応答情報を生成する。生成部４０６は、たとえば、記憶部４０４が記憶する最新の起動回数、すなわち、直近の期間内に計数された起動回数を含み、遠隔監視システム１００による遠隔監視を開始してから、監視対象となるエレベーター１０１が備えるカゴ１０２が走行した複数期間における起動回数を含む応答情報を生成する。あるいは、生成部４０６は、前回診断指示を受信した時点以降に、記憶部４０４に記憶された起動回数を含む応答情報を生成してもよい。あるいは、生成部４０６は、前回保守点検をおこなった以降に、記憶部４０４に記憶された起動回数を含む応答情報を生成してもよい。 The generation unit 406 generates response information including information on the number of activations stored in the storage unit 404 when the reception unit 405 receives an instruction signal instructing execution of a diagnostic operation from the management server computer 130. The generation unit 406 includes, for example, the latest number of activations stored in the storage unit 404, that is, the number of activations counted in the most recent period, and becomes a monitoring target after starting remote monitoring by the remote monitoring system 100. Response information including the number of activations in a plurality of periods during which the car 102 provided in the elevator 101 travels is generated. Or the production | generation part 406 may produce | generate the response information containing the frequency | count of starting memorize | stored in the memory | storage part 404 after the time of receiving the last diagnostic instruction | indication. Alternatively, the generation unit 406 may generate response information including the number of activations stored in the storage unit 404 after the previous maintenance check.
　また、生成部４０６は、判断部４０３が起動回数が判断基準値を超えたと判断した場合、当該判断結果に関する情報を含む応答情報（通知用の応答情報）を生成する。この場合、生成部４０６は、たとえば、判断基準値や当該判断基準値を超えたと判断した時点における起動回数、当該判断をおこなった日時に関する情報などを含む応答情報（通知用の応答情報）を生成する。いずれの起動回数を含む応答情報（通知用の応答情報）を生成するかは、たとえば、管理サーバコンピュータ１３０を介して、保守点検をおこなう作業者が任意に指定することができる。 In addition, when the determination unit 403 determines that the number of activations exceeds the determination reference value, the generation unit 406 generates response information (notification response information) including information related to the determination result. In this case, the generation unit 406 generates response information (notification response information) including, for example, the determination reference value, the number of activations when it is determined that the determination reference value has been exceeded, information on the date and time when the determination is performed, and the like. To do. The number of times of activation including response information (response information for notification) can be arbitrarily designated by an operator who performs maintenance inspection via the management server computer 130, for example.
　生成部４０６は、応答情報または通知用の応答情報に含まれる起動回数にかかるエレベーター１０１の識別情報を含む応答情報を生成する。エレベーター１０１の識別情報は、たとえば、当該エレベーター１０１の製造番号であってもよいし、当該エレベーター１０１の設置場所（住所など）に基づいて設定される番号であってもよいし、当該エレベーター１０１の保守点検をおこなう作業者などが任意に設定した番号であってもよい。エレベーター１０１の識別情報は、所定桁数の数字やアルファベットなどの文字を組み合わせて構成することができる。 The generating unit 406 generates response information including identification information of the elevator 101 related to the number of times of activation included in the response information or the response information for notification. The identification information of the elevator 101 may be, for example, the manufacturing number of the elevator 101, a number set based on the installation location (address, etc.) of the elevator 101, It may be a number arbitrarily set by an operator who performs maintenance and inspection. The identification information of the elevator 101 can be configured by combining characters such as numbers having a predetermined number of digits and alphabets.
　送信部４０７は、受信部４０５が診断指示を受信した場合、記憶部４０４が記憶する起動回数に関する情報を管理サーバコンピュータ１３０に送信する。送信部４０７は、具体的には、たとえば、受信部４０５が診断指示を受信した場合に生成部４０６が生成した応答情報あるいは通知用の応答情報を、管理サーバコンピュータ１３０に送信する。 When the reception unit 405 receives a diagnosis instruction, the transmission unit 407 transmits information regarding the number of activations stored in the storage unit 404 to the management server computer 130. Specifically, for example, the transmission unit 407 transmits the response information generated by the generation unit 406 or the response information for notification to the management server computer 130 when the reception unit 405 receives a diagnosis instruction.
　また、送信部４０７は、判断部４０３が起動回数が判断基準値を超えたと判断した場合、当該判断結果に関する情報を管理サーバコンピュータに送信する。この場合、送信部４０７は、具体的には、たとえば、判断部４０３が起動回数が判断基準値を超えたと判断した場合に生成部４０６が生成した応答情報（通知用の応答情報）を、管理サーバコンピュータ１３０に送信する。 Further, when the determination unit 403 determines that the number of activations exceeds the determination reference value, the transmission unit 407 transmits information regarding the determination result to the management server computer. In this case, the transmission unit 407 specifically manages, for example, the response information (response information for notification) generated by the generation unit 406 when the determination unit 403 determines that the number of activations exceeds the determination reference value. Transmit to server computer 130.
（管理サーバコンピュータ１３０の機能的構成）
　図４において、管理サーバコンピュータ１３０は、指示受付部４１１、指示信号生成部４１２、診断指示部４１３、応答情報受信部４１４、報告書情報生成部４１５、記憶部４１６、報告書情報出力部４１７、通知情報生成部４１８および通知情報出力部４１９を備えている。この発明にかかる実施の形態の管理サーバコンピュータ１３０が備える指示受付部４１１、指示信号生成部４１２、診断指示部４１３、応答情報受信部４１４、報告書情報生成部４１５、記憶部４１６、報告書情報出力部４１７、通知情報生成部４１８および通知情報出力部４１９の各機能は、管理サーバコンピュータ１３０が備える各部によって実現することができる。 (Functional configuration of management server computer 130)
4, the management server computer 130 includes an instruction receiving unit 411, an instruction signal generating unit 412, a diagnosis instruction unit 413, a response information receiving unit 414, a report information generating unit 415, a storage unit 416, a report information output unit 417, A notification information generation unit 418 and a notification information output unit 419 are provided. The instruction reception unit 411, the instruction signal generation unit 412, the diagnosis instruction unit 413, the response information reception unit 414, the report information generation unit 415, the storage unit 416, and the report information included in the management server computer 130 according to the embodiment of the present invention. Each function of the output unit 417, the notification information generation unit 418, and the notification information output unit 419 can be realized by each unit included in the management server computer 130.
　指示受付部４１１は、操作用の端末装置１３１から出力された操作信号の入力を受け付ける。指示受付部４１１は、たとえば、保守点検をおこなう作業員などによって操作用の端末装置１３１に対して所定の入力操作がおこなわれることにより、当該操作用の端末装置１３１から出力される診断動作の実行を指示する操作信号の入力を受け付ける。操作信号は、監視対象とするエレベーター１０１に実行させる動作を指定する情報や、監視対象となるエレベーター１０１の識別情報などを含む。 The instruction receiving unit 411 receives an input of an operation signal output from the operation terminal device 131. The instruction receiving unit 411 executes a diagnostic operation output from the operation terminal device 131 when a predetermined input operation is performed on the operation terminal device 131 by, for example, a worker performing maintenance and inspection. An input of an operation signal for instructing is accepted. The operation signal includes information designating an operation to be executed by the elevator 101 to be monitored, identification information of the elevator 101 to be monitored, and the like.
　指示信号生成部４１２は、指示受付部４１１が入力を受け付けた操作信号に基づいて、遠隔監視支援装置１２０における診断動作の実行を指示する指示信号を生成する。指示信号は、たとえば、監視対象とするエレベーター１０１に実行させる動作を指定する情報や、監視対象となるエレベーター１０１の識別情報を含む指示信号を生成する。 The instruction signal generation unit 412 generates an instruction signal that instructs execution of a diagnostic operation in the remote monitoring support device 120 based on the operation signal received by the instruction reception unit 411. The instruction signal generates, for example, an instruction signal including information specifying an operation to be performed by the elevator 101 to be monitored and identification information of the elevator 101 to be monitored.
　診断指示部４１３は、指示信号生成部４１２が生成した指示信号を、該当する遠隔監視支援装置１２０に対して送信する。該当する遠隔監視支援装置１２０は、たとえば、指示信号に含まれるエレベーター１０１の識別情報によって特定することができ、当該監視対象となるエレベーター１０１に接続された遠隔監視支援装置１２０によって実現される。 The diagnosis instruction unit 413 transmits the instruction signal generated by the instruction signal generation unit 412 to the corresponding remote monitoring support device 120. The corresponding remote monitoring support device 120 can be specified by, for example, the identification information of the elevator 101 included in the instruction signal, and is realized by the remote monitoring support device 120 connected to the elevator 101 to be monitored.
　応答情報受信部４１４は、診断指示部４１３が指示信号を送信した結果、該当する遠隔監視支援装置１２０から送信された応答情報を受信する。応答情報受信部４１４は、診断指示部４１３が指示信号を送信してからの経過時間を計時してもよい。これにより、診断指示部４１３が指示信号を送信してから所定時間が経過しても、該当する遠隔監視支援装置１２０から送信された応答情報を受信していない場合に、エラー報知をおこなうことができる。 The response information reception unit 414 receives the response information transmitted from the corresponding remote monitoring support device 120 as a result of the diagnosis instruction unit 413 transmitting the instruction signal. The response information receiving unit 414 may count the elapsed time after the diagnosis instruction unit 413 transmits the instruction signal. As a result, even if a predetermined time has elapsed after the diagnosis instruction unit 413 has transmitted the instruction signal, an error notification can be performed if the response information transmitted from the corresponding remote monitoring support device 120 has not been received. it can.
　報告書情報生成部４１５は、応答情報受信部４１４が受信した応答情報に基づいて報告書情報を生成する。報告書情報は、たとえば、遠隔監視支援装置１２０が計数した起動回数に関する情報を含む。 The report information generating unit 415 generates report information based on the response information received by the response information receiving unit 414. The report information includes, for example, information related to the number of activations counted by the remote monitoring support device 120.
　記憶部４１６は、応答情報受信部４１４が受信した応答情報を記憶する。記憶部４１６は、たとえば、応答情報受信部４１４が受信した応答情報の内容のみでなく、当該応答情報の送信元となる遠隔監視支援装置１２０が接続されたエレベーター１０１の識別情報や、当該応答情報を受信した日時に関する情報を記憶してもよい。また、記憶部４１６は、たとえば、報告書情報生成部４１５が生成した報告書情報を記憶してもよい。この場合、記憶部４１６は、たとえば、報告書情報生成部４１５が生成した報告書情報の内容のみでなく、当該報告書情報によって状態が報告されるエレベーター１０１の識別情報や、当該報告書情報が生成された日時に関する情報を記憶してもよい。 The storage unit 416 stores the response information received by the response information receiving unit 414. For example, the storage unit 416 includes not only the content of the response information received by the response information receiving unit 414 but also identification information of the elevator 101 to which the remote monitoring support device 120 that is the transmission source of the response information is connected, and the response information. Information regarding the date and time of receiving may be stored. Further, the storage unit 416 may store report information generated by the report information generation unit 415, for example. In this case, for example, the storage unit 416 includes not only the content of the report information generated by the report information generation unit 415 but also the identification information of the elevator 101 whose status is reported by the report information and the report information. Information on the generated date and time may be stored.
　報告書情報出力部４１７は、報告書情報生成部４１５が生成した報告書情報を、操作用の端末装置１３１に対して出力する。報告書情報出力部４１７は、報告書情報生成部４１５が生成した報告書情報に加えて、当該報告書情報を印刷出力する指示情報をあわせて送信する。また、報告書情報出力部４１７は、操作用の端末装置１３１から入力を受け付けた操作信号に応じて、記憶部４１６が記憶する報告書情報などを抽出し、抽出した報告書情報を操作用の端末装置１３１に対して出力してもよい。 The report information output unit 417 outputs the report information generated by the report information generation unit 415 to the terminal device 131 for operation. The report information output unit 417 transmits in addition to the report information generated by the report information generation unit 415, instruction information for printing out the report information. Further, the report information output unit 417 extracts report information stored in the storage unit 416 in response to an operation signal received from the operation terminal device 131, and uses the extracted report information for operation. You may output with respect to the terminal device 131.
　通知情報生成部４１８は、応答情報受信部４１４が受信した応答情報に基づいて、通知情報を生成する。通知情報生成部４１８は、応答情報受信部４１４が受信した応答情報に、遠隔監視支援装置１２０が備える判断部４０３による判断結果が含まれる場合に、通知情報を生成する。 The notification information generation unit 418 generates notification information based on the response information received by the response information reception unit 414. The notification information generation unit 418 generates notification information when the response information received by the response information reception unit 414 includes a determination result by the determination unit 403 included in the remote monitoring support device 120.
　通知情報生成部４１８は、たとえば、該当するエレベーター１０１、すなわち、応答情報受信部４１４が受信した応答情報に基づいて特定されるエレベーター１０１に関する情報を含む通知情報を生成する。具体的には、通知情報生成部４１８は、たとえば、該当するエレベーター１０１の点検を促すメッセージや、該当するエレベーター１０１の所在地などを案内する情報などを含む通知情報を生成する。 The notification information generation unit 418 generates notification information including information related to the elevator 101 that is identified based on the response information received by the response information reception unit 414, for example. Specifically, the notification information generation unit 418 generates notification information including, for example, a message that prompts inspection of the corresponding elevator 101, information that guides the location of the corresponding elevator 101, and the like.
　また、通知情報生成部４１８は、生成した通知情報の通知先を特定し、特定した通知先へ出力（送信）する通知情報を生成する。具体的には、たとえば、エレベーター１０１の識別情報と、通知先となる端末装置の識別情報と、を関連付けたテーブルをあらかじめ設定しておく。通知先となる端末装置は、たとえば、管理サーバコンピュータ１３０に接続された操作用の端末装置１３１であってもよく、保守点検をおこなう作業員が携帯する携帯型電話機などの携帯型の端末装置であってもよい。 Further, the notification information generation unit 418 specifies a notification destination of the generated notification information, and generates notification information to be output (transmitted) to the specified notification destination. Specifically, for example, a table that associates the identification information of the elevator 101 with the identification information of the terminal device that is the notification destination is set in advance. The terminal device to be notified may be, for example, an operation terminal device 131 connected to the management server computer 130, and may be a portable terminal device such as a mobile phone carried by a worker performing maintenance and inspection. There may be.
　そして、通知情報の生成に際して当該テーブルを参照し、受信部が受信した応答情報に含まれるエレベーター１０１の識別情報に関連付けられた端末装置の識別情報を特定する。端末装置の識別情報は、たとえば、各端末装置に割り当てられた電子メールアドレスによって実現することができる。通知情報の生成に際して参照するテーブルは、たとえば、管理サーバコンピュータ１３０が備えるＨＤＤなどの記憶媒体によって実現される記憶部４０４に格納しておくことができる。 Then, the table is referred to when generating the notification information, and the identification information of the terminal device associated with the identification information of the elevator 101 included in the response information received by the receiving unit is specified. The terminal device identification information can be realized by, for example, an e-mail address assigned to each terminal device. The table referred to when generating the notification information can be stored in the storage unit 404 realized by a storage medium such as an HDD provided in the management server computer 130, for example.
　通知情報出力部４１９は、通知情報生成部４１８が生成した通知情報を、所定の端末装置に出力する。通知情報出力部４１９は、遠隔監視支援装置１２０から当該遠隔監視支援装置１２０においておこなった判断結果に関する情報を受信した場合、すなわち、通知情報生成部４１８において通知情報が生成された場合に、通知情報生成部４１８が生成した通知情報を、所定の端末装置に出力する。 The notification information output unit 419 outputs the notification information generated by the notification information generation unit 418 to a predetermined terminal device. The notification information output unit 419 receives notification information from the remote monitoring support device 120 when it receives information related to the determination result made in the remote monitoring support device 120, that is, when notification information is generated by the notification information generation unit 418. The notification information generated by the generation unit 418 is output to a predetermined terminal device.
　また、通知情報出力部４１９は、通知情報生成部４１８が生成した通知情報を、たとえば、操作用の端末装置１３１に出力する。この場合、操作用の端末装置１３１を介して、保守点検をおこなう作業員に対して、該当するエレベーター１０１の点検を促すことができる。通知情報出力部４１９は、通知情報生成部４１８が生成した通知情報を、たとえば、保守点検をおこなう作業員が携帯する携帯型の電話機などの携帯型の端末装置に電子メールとして出力（送信）してもよい。この場合、保守点検をおこなう作業員に対して、当該作業員の現在地にかかわらず、該当するエレベーター１０１の点検を促すことができる。 Also, the notification information output unit 419 outputs the notification information generated by the notification information generation unit 418 to, for example, the operation terminal device 131. In this case, it is possible to prompt the worker who performs the maintenance inspection to check the corresponding elevator 101 via the operation terminal device 131. The notification information output unit 419 outputs (transmits) the notification information generated by the notification information generation unit 418 as an e-mail to, for example, a portable terminal device such as a portable telephone carried by a worker who performs maintenance and inspection. May be. In this case, it is possible to prompt the worker who performs the maintenance inspection to check the corresponding elevator 101 regardless of the current location of the worker.
（起動回数の計数方法の一例）
　つぎに、この発明にかかる実施の形態の遠隔監視支援装置１２０における起動回数の計数方法の一例について説明する。図５は、この発明にかかる実施の形態の遠隔監視支援装置１２０における起動回数の計数方法の一例を示す説明図である。図５において、縦軸は、エレベーター１０１の階床を示している。また、図５において、横軸は、起動回数を示している。 (An example of how to count the number of activations)
Next, an example of a method for counting the number of activations in the remote monitoring support device 120 according to the embodiment of the present invention will be described. FIG. 5 is an explanatory diagram showing an example of a method of counting the number of activations in the remote monitoring support device 120 according to the embodiment of the present invention. In FIG. 5, the vertical axis indicates the floor of the elevator 101. In FIG. 5, the horizontal axis indicates the number of activations.
　上述したように、カゴ１０２は、制御基板１１０から出力された信号にしたがって移動を開始し、指定された階床で停止し、扉１０５ａ、１０２ｃを開閉するという１回分の起動動作をおこなう。さらに、制御基板１１０から該当する信号が１回出力されると、カゴ１０２は、当該信号にしたがって移動を開始し、指定された階床で停止し、扉１０５ａ、１０２ｃを開閉するという１回分の起動動作をおこなう。 As described above, the car 102 starts moving according to the signal output from the control board 110, stops at the designated floor, and performs a one-time startup operation of opening and closing the doors 105a and 102c. Further, when the corresponding signal is output once from the control board 110, the car 102 starts moving according to the signal, stops at the designated floor, and opens and closes the doors 105a and 102c. Perform startup operation.
　この実施の形態では、カゴ１０２は、制御基板１１０から出力された信号にしたがって移動を開始して、上記のような１回分の起動動作をおこなう。この実施の形態における遠隔監視支援装置１２０は、カゴ１０２が移動を開始してから停止するまでを１回の起動動作とする。あるいは、起動動作は、制御基板１１０から出力された信号にしたがってカゴ１０２が移動を開始してから停止し、その後扉１０５ａ、１０２ｃを開閉するまでを１回の起動動作としてもよい。 In this embodiment, the basket 102 starts moving according to the signal output from the control board 110, and performs the starting operation for one time as described above. The remote monitoring support device 120 in this embodiment assumes a single start-up operation from when the car 102 starts moving until it stops. Alternatively, the starting operation may be a single starting operation from the start of movement of the cage 102 according to the signal output from the control board 110 to the stop and then the opening and closing of the doors 105a and 102c.
　そして、この実施の形態における遠隔監視支援装置１２０は、カゴ１０２に１回分の起動動作をおこなわせる際に１回ずつ出力される信号の出力回数を計数することにより、エレベーター１０１の起動回数を計数することができる。あるいは、この実施の形態における遠隔監視支援装置１２０は、カゴ１０２が１回分の起動動作をおこなう際に一連の変化をする信号（階床信号など）の状態を検出することにより、エレベーター１０１の起動回数を計数することができる。 Then, the remote monitoring support device 120 in this embodiment counts the number of times the elevator 101 has been started by counting the number of times the signal is output once when the car 102 performs one start-up operation. can do. Alternatively, the remote monitoring support device 120 according to this embodiment detects the state of a signal (such as a floor signal) that changes a series when the car 102 performs one start operation, thereby starting the elevator 101. The number of times can be counted.
　エレベーター１０１は、制御基板１１０が出力した信号にしたがって、カゴ１０２が昇降移動するように制御基板１１０によって駆動される。具体的には、カゴ１０２は、たとえば、制御基板１１０が所定の信号を出力した場合に、当該信号にしたがって、１階から２階に移動したり、１階から途中の３階で停止した後に５階に移動したりする。 The elevator 101 is driven by the control board 110 so that the car 102 moves up and down in accordance with a signal output from the control board 110. Specifically, for example, when the control board 110 outputs a predetermined signal, the basket 102 moves from the first floor to the second floor or stops on the third floor from the first floor according to the signal. Move to the 5th floor.
　図５において、丸印の数字「１」は、１回の起動を示している。エレベーター１０１においては、１回の起動により１階から２階へ１階床分を移動する場合もあれば、１階から５階へ４階床分を移動する場合もある。また、エレベーター１０１においては、１階から途中の３階で停止した後に５階に移動する場合、１階から３階への移動を１回の起動、３階から５階への移動を１回の起動、計２回の起動として計数する。 In FIG. 5, the circled number “1” indicates one activation. In the elevator 101, the first floor may be moved from the first floor to the second floor by one activation, or the fourth floor may be moved from the first floor to the fifth floor. Moreover, in the elevator 101, when moving from the first floor to the fifth floor after stopping on the third floor, the movement from the first floor to the third floor is activated once, and the movement from the third floor to the fifth floor is performed once. Counts as a total of two activations.
　また、エレベーター１０１においては、６階から途中停止することなく１階に移動する場合、１回の起動として計数する。すなわち、起動回数は、カゴ１０２が移動した階床数ではなく、カゴ１０２が移動を開始してから停止するまでの一連の動作をおこなった回数と等しい。上記のように、カゴ１０２は、起動用のリレーに対して通電がなされた場合（起動用のリレーに対して通電をおこなわせる信号が出力された場合）に起動動作を開始するため、図５においては、カゴ１０２が起動動作を開始する前に、起動回数を計数する例を示している。 Also, in the elevator 101, when moving from the 6th floor to the 1st floor without stopping halfway, it is counted as one activation. That is, the number of times of activation is not the number of floors where the car 102 has moved, but the number of times that the car 102 has performed a series of operations from the start of movement to the stop. As described above, the car 102 starts the start-up operation when the start-up relay is energized (when a signal for energizing the start-up relay is output). Shows an example in which the number of activations is counted before the car 102 starts the activation operation.
（遠隔監視支援装置１２０の処理手順）
　つぎに、この発明にかかる実施の形態の遠隔監視支援装置１２０の処理手順について説明する。図６および図７は、この発明にかかる実施の形態の遠隔監視システム１００を構成する遠隔監視支援装置１２０の処理手順を示すフローチャートである。図６のフローチャートに示す処理は、制御基板１１０から出力された階床信号を取得した場合に実行される。 (Processing procedure of remote monitoring support device 120)
Next, a processing procedure of the remote monitoring support device 120 according to the embodiment of the present invention will be described. 6 and 7 are flowcharts showing a processing procedure of the remote monitoring support device 120 constituting the remote monitoring system 100 according to the embodiment of the present invention. The process shown in the flowchart of FIG. 6 is executed when the floor signal output from the control board 110 is acquired.
　図６のフローチャートにおいて、まず、制御基板１１０から出力された起動信号を取得するまで待機する（ステップＳ６０１：Ｎｏ）。ステップＳ６０１において、制御基板１１０から出力された起動信号を取得した場合（ステップＳ６０１：Ｙｅｓ）、当該起動信号に基づいて起動回数を＋１するように起動回数を計数する（ステップＳ６０２）。そして、ステップＳ６０２において計数した起動回数を、メモリ２０３などの記憶部４０４に記憶する（ステップＳ６０３）。 In the flowchart of FIG. 6, first, the process waits until an activation signal output from the control board 110 is acquired (step S601: No). In step S601, when the activation signal output from the control board 110 is acquired (step S601: Yes), the activation frequency is counted so that the activation frequency is incremented by 1 based on the activation signal (step S602). Then, the number of activations counted in step S602 is stored in the storage unit 404 such as the memory 203 (step S603).
　つぎに、ステップＳ６０２において計数した起動回数が、あらかじめ定められている判断基準値を超えたか否かを判断する（ステップＳ６０４）。ステップＳ６０４においては、たとえば、メモリ２０３などの記憶部４０４から判断基準値を取得し、取得した判断基準値とステップＳ６０２において計数した起動回数との大小を判断する。そして、取得した判断基準値よりもステップＳ６０２において計数した起動回数の方が大きい場合に、起動回数が判断基準値を超えたと判断する。 Next, it is determined whether or not the number of activations counted in step S602 exceeds a predetermined criterion value (step S604). In step S604, for example, a determination reference value is acquired from the storage unit 404 such as the memory 203, and the magnitude of the acquired determination reference value and the number of activations counted in step S602 is determined. Then, when the number of activations counted in step S602 is larger than the acquired determination reference value, it is determined that the number of activations exceeds the determination reference value.
　ステップＳ６０４において、ステップＳ６０２において計数した起動回数が、あらかじめ定められている判断基準値を超えている場合（ステップＳ６０４：Ｙｅｓ）、通知用の応答情報を生成する（ステップＳ６０５）。ステップＳ６０５においては、たとえば、判断基準値や当該判断基準値を超えたと判断した時点における起動回数、当該判断をおこなった日時に関する情報などを含む通知用の応答情報を生成する。 In step S604, when the number of activations counted in step S602 exceeds a predetermined criterion value (step S604: Yes), notification response information is generated (step S605). In step S605, for example, notification response information including the determination reference value, the number of activations when it is determined that the determination reference value has been exceeded, information on the date and time when the determination is made, and the like are generated.
　そして、管理サーバコンピュータ１３０に対して、ステップＳ６０５において生成した通知用の応答情報を送信し（ステップＳ６０６）、メモリ２０３などの記憶部４０４に、管理サーバコンピュータ１３０に対する通知履歴を記憶して（ステップＳ６０７）、一連の処理を終了する。ステップＳ６０７においては、たとえば、ステップＳ６０６において送信した通知用の応答情報の内容や、当該通知用の応答情報を送信した日時に関する情報を記憶する。 Then, the response information for notification generated in step S605 is transmitted to the management server computer 130 (step S606), and the notification history for the management server computer 130 is stored in the storage unit 404 such as the memory 203 (step S606). S607), a series of processing ends. In step S607, for example, the contents of the response information for notification transmitted in step S606 and information regarding the date and time when the response information for notification is transmitted are stored.
　一方、ステップＳ６０４において、ステップＳ６０２において計数した起動回数が、あらかじめ定められている判断基準値を超えていない場合（ステップＳ６０４：Ｎｏ）、メモリ２０３などの記憶部４０４に、ステップＳ６０４における判断結果を記憶して（ステップＳ６０８）、一連の処理を終了する。ステップＳ６０８により、判断以降におこなわれる保守点検などに際して、判断の履歴を確認することができる。 On the other hand, in step S604, when the number of activations counted in step S602 does not exceed a predetermined determination reference value (step S604: No), the determination result in step S604 is stored in the storage unit 404 such as the memory 203. Store (step S608), and the series of processing ends. By step S608, it is possible to check the history of determinations during maintenance inspections and the like performed after the determination.
　図７のフローチャートにおいて、まず、管理サーバコンピュータ１３０から送信された診断指示を受信するまで待機する（ステップＳ７０１：Ｎｏ）。ステップＳ７０１において、管理サーバコンピュータ１３０から送信された診断指示を受信した場合（ステップＳ７０１：Ｙｅｓ）、メモリ２０３を参照して、起動回数を取得する（ステップ７０２）。 In the flowchart of FIG. 7, first, it waits until it receives a diagnostic instruction transmitted from the management server computer 130 (step S701: No). In step S701, when the diagnosis instruction transmitted from the management server computer 130 is received (step S701: Yes), the number of activations is acquired with reference to the memory 203 (step 702).
　つぎに、ステップＳ７０２において取得した起動回数を含む応答情報を生成し（ステップＳ７０３）、管理サーバコンピュータ１３０に対して、ステップＳ７０３において生成した応答情報を送信して（ステップＳ７０４）、一連の処理を終了する。 Next, response information including the number of activations acquired in step S702 is generated (step S703), the response information generated in step S703 is transmitted to the management server computer 130 (step S704), and a series of processing is performed. finish.
（管理サーバコンピュータ１３０の処理手順）
　図８および図９は、この発明にかかる実施の形態の遠隔監視システム１００を構成する管理サーバコンピュータ１３０の処理手順を示すフローチャートである。図８のフローチャートにおいて、まず、操作用の端末装置１３１から出力された所定の操作信号の入力を受け付けるまで待機する（ステップＳ８０１：Ｎｏ）。ステップＳ８０１においては、保守点検をおこなう作業員などによって操作用の端末装置１３１に対して所定の入力操作がおこなわれることにより、当該操作用の端末装置１３１から出力される診断動作の実行を指示する操作信号の入力を受け付けるまで待機する。 (Processing procedure of the management server computer 130)
8 and 9 are flowcharts showing the processing procedure of the management server computer 130 constituting the remote monitoring system 100 according to the embodiment of the present invention. In the flowchart of FIG. 8, first, the process waits until an input of a predetermined operation signal output from the operation terminal device 131 is received (step S801: No). In step S <b> 801, a predetermined input operation is performed on the operation terminal device 131 by an operator or the like who performs maintenance and inspection, thereby instructing execution of a diagnostic operation output from the operation terminal device 131. Wait until an operation signal is received.
　ステップＳ８０１において、診断動作の実行を指示する操作信号の入力を受け付けた場合（ステップＳ８０１：Ｙｅｓ）、遠隔監視支援装置１２０における診断動作の実行を指示する指示信号（診断指示）を生成する（ステップＳ８０２）。そして、遠隔監視支援装置１２０に対して、ステップＳ８０２において生成した指示信号（診断指示）を送信して（ステップＳ８０３）、一連の処理を終了する。 In step S801, when an input of an operation signal instructing execution of a diagnostic operation is received (step S801: Yes), an instruction signal (diagnosis instruction) instructing execution of a diagnostic operation in the remote monitoring support device 120 is generated (step S801). S802). Then, the instruction signal (diagnostic instruction) generated in step S802 is transmitted to the remote monitoring support device 120 (step S803), and the series of processing ends.
　図９のフローチャートにおいて、まず、遠隔監視支援装置１２０から送信された応答情報を受信するまで待機する（ステップＳ９０１：Ｎｏ）。ステップＳ９０１において、遠隔監視支援装置１２０から送信された応答情報を受信した場合（ステップＳ９０１：Ｙｅｓ）、受信した応答情報が通知用の応答情報であるか否かを判断する（ステップＳ９０２）。 In the flowchart of FIG. 9, first, it waits until response information transmitted from the remote monitoring support device 120 is received (step S901: No). When the response information transmitted from the remote monitoring support device 120 is received in step S901 (step S901: Yes), it is determined whether the received response information is notification response information (step S902).
　ステップＳ９０２において、ステップＳ９０１：Ｙｅｓにおいて受信した応答情報が通知用の応答情報ではない場合（ステップＳ９０２：Ｎｏ）、ステップＳ９０１：Ｙｅｓにおいて受信した応答情報を、上記の図８のステップＳ８０３において指示信号を送信した結果受信した応答情報であると判断し、当該応答情報に基づいて報告書情報を生成する（ステップＳ９０３）。 In step S902, if the response information received in step S901: Yes is not notification response information (step S902: No), the response information received in step S901: Yes is used as an instruction signal in step S803 of FIG. It is determined that the response information has been received as a result of the transmission, and report information is generated based on the response information (step S903).
　その後、ステップＳ９０３において生成した報告書情報を、該当する端末装置に出力して（ステップＳ９０４）、一連の処理を終了する。ステップＳ９０４においては、たとえば、ステップＳ９０３において生成した報告書情報を、操作用の端末装置１３１に対して出力する。 Thereafter, the report information generated in step S903 is output to the corresponding terminal device (step S904), and the series of processes is terminated. In step S904, for example, the report information generated in step S903 is output to the operation terminal device 131.
　ステップＳ９０４において出力した報告書情報を受け付けた操作用の端末装置１３１は、たとえば、当該報告書情報に基づいて印刷情報を生成し、当該印刷情報に基づいて操作用の端末装置１３１に接続されているプリンタを駆動制御することによって、報告書３００を発行する。 The operation terminal device 131 that has received the report information output in step S904 generates, for example, print information based on the report information, and is connected to the operation terminal device 131 based on the print information. The report 300 is issued by controlling the driving of the existing printer.
　一方、ステップＳ９０２において、ステップＳ９０１：Ｙｅｓにおいて受信した応答情報が通知用の応答情報である場合（ステップＳ９０２：Ｙｅｓ）、当該通知用の応答情報に基づいて通知先を特定する（ステップＳ９０５）。ステップＳ９０５においては、たとえば、エレベーター１０１の識別情報と、通知先となる端末装置の識別情報と、を関連付けたテーブルを参照することによって通知先を特定することができる。 On the other hand, in step S902, when the response information received in step S901: Yes is notification response information (step S902: Yes), a notification destination is specified based on the notification response information (step S905). In step S905, for example, the notification destination can be specified by referring to a table in which the identification information of the elevator 101 is associated with the identification information of the terminal device that is the notification destination.
　つぎに、ステップＳ９０１：Ｙｅｓにおいて受信した応答情報（通知用の応答情報）に基づいて、通知情報を生成する（ステップＳ９０６）。ステップＳ９０６においては、ステップＳ９０５において特定した通知先に宛てて、たとえば、該当するエレベーター１０１の点検を促すメッセージや、該当するエレベーター１０１の所在地などを案内する情報などを含む通知情報を生成する。その後、ステップＳ９０５において特定した通知先となる端末装置に、ステップＳ９０６において生成した通知情報を出力（送信）して（ステップＳ９０７）、一連の処理を終了する。 Next, notification information is generated based on the response information (response information for notification) received in step S901: Yes (step S906). In step S906, notification information including, for example, a message for prompting inspection of the corresponding elevator 101, information for guiding the location of the corresponding elevator 101, and the like is generated for the notification destination specified in step S905. Thereafter, the notification information generated in step S906 is output (transmitted) to the terminal device that is the notification destination specified in step S905 (step S907), and the series of processing ends.
　以上説明したように、この発明にかかる実施の形態の遠隔監視支援装置１２０は、エレベーター１０１の動作を制御する制御基板１１０から、当該エレベーター１０１が備えるカゴ１０２を駆動する際に出力される起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数し、計数した起動回数をメモリ２０３などの記憶部４０４に記憶する。その後、管理サーバコンピュータ１３０からエレベーター１０１の状態に関する情報の送信を指示する診断指示を受信した場合、メモリ２０３などの記憶部４０４が記憶する起動回数に関する情報を、管理サーバコンピュータ１３０に送信する。 As described above, the remote monitoring support device 120 according to the embodiment of the present invention has the activation signal output when the car 102 included in the elevator 101 is driven from the control board 110 that controls the operation of the elevator 101. Is obtained, the number of activations is counted based on the activation signal, and the counted number of activations is stored in the storage unit 404 such as the memory 203. Thereafter, when a diagnostic instruction for instructing transmission of information related to the state of the elevator 101 is received from the management server computer 130, information regarding the number of activations stored in the storage unit 404 such as the memory 203 is transmitted to the management server computer 130.
　この発明にかかる実施の形態の遠隔監視支援装置１２０によれば、カゴ１０２の動作にともなって制御基板１１０から出力される起動信号を取得することにより、遠隔監視支援装置１２０がエレベーター１０１の起動回数を直接認識するためのセンサなどを別途設けることなく簡易な構成で、エレベーター１０１の動作状況を遠隔監視支援装置１２０において確実に認識することができる。 According to the remote monitoring support device 120 of the embodiment according to the present invention, the remote monitoring support device 120 obtains the start signal output from the control board 110 in accordance with the operation of the car 102, so that the remote monitoring support device 120 starts the elevator 101 The remote monitoring support device 120 can reliably recognize the operation status of the elevator 101 with a simple configuration without separately providing a sensor for directly recognizing the vehicle.
　また、この発明にかかる実施の形態の遠隔監視支援装置１２０を用いた遠隔監視システム１００によれば、起動回数に基づいてエレベーター１０１の動作状況を把握することができるので、エレベーター１０１の動作状況の把握に際しての、遠隔監視支援装置１２０や管理サーバコンピュータ１３０における演算の処理負担を減らすことができる。 Further, according to the remote monitoring system 100 using the remote monitoring support device 120 of the embodiment according to the present invention, the operation status of the elevator 101 can be grasped based on the number of activations. It is possible to reduce the processing load on the remote monitoring support device 120 and the management server computer 130 for grasping.
　一般的に、管理サーバコンピュータ１３０は、複数台のエレベーター１０１の動作を監視している。各エレベーター１０１（の制御基板１１０）からは、当該エレベーター１０１に異常が発生した場合に当該異常を通知する情報が送信（発報）される。この発報を受信した場合、管理サーバコンピュータ１３０あるいは当該管理サーバコンピュータ１３０を操作する作業員は、受信した発報に基づいて、エレベーター１０１に発生した異常に対する対応をおこなう。この対応は、人命に関わる場合もあるため、いち早く検知し、重大な障害になる前あるいは障害が深刻化する前におこなうことが要求される。 Generally, the management server computer 130 monitors the operation of a plurality of elevators 101. Each elevator 101 (its control board 110) transmits (reports) information notifying the abnormality when the abnormality occurs in the elevator 101. When this notification is received, the management server computer 130 or a worker who operates the management server computer 130 responds to the abnormality that has occurred in the elevator 101 based on the received notification. Since this response may be related to human life, it is required to detect it quickly and take action before it becomes a serious failure or before the failure becomes serious.
　この発明にかかる実施の形態の遠隔監視支援装置１２０を用いた遠隔監視システム１００によれば、エレベーター１０１の動作状況の把握に際しての、遠隔監視支援装置１２０や管理サーバコンピュータ１３０における演算の処理負担を減らすことができるので、エレベーター１０１の動作状況を把握するために負担がかかることによって遠隔監視にかかる動作が遅延することを防止し、エレベーター１０１に発生した異常に対する対応を迅速におこなうことができる。これによって、この発明にかかる実施の形態の遠隔監視支援装置１２０および遠隔監視システム１００によれば、遠隔監視の対象となるエレベーター１０１に対する信頼性の向上を図ることができる。 According to the remote monitoring system 100 using the remote monitoring support device 120 according to the embodiment of the present invention, the processing load on the remote monitoring support device 120 and the management server computer 130 when grasping the operation status of the elevator 101 is reduced. Since it can reduce, it can prevent that the operation | movement concerning remote monitoring is delayed by taking a burden in order to grasp | ascertain the operation condition of the elevator 101, and can respond quickly to the abnormality which generate | occur | produced in the elevator 101. Thus, according to the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention, it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
　また、この発明にかかる実施の形態の遠隔監視支援装置１２０は、計数した起動回数が、あらかじめ設定された判断基準値を超えた場合に、当該判断結果に関する情報を含む通知用の応答情報を管理サーバコンピュータ１３０に送信する。これにより、保守点検の必要がある場合は、その旨を保守管理会社１５０における作業員などに迅速かつ確実に通知することができる。また、起動回数が判断基準値を超えていない場合は通知をおこなわないことにより、遠隔監視支援装置１２０と管理サーバコンピュータ１３０との通信にかかる双方の負担を軽減することができる。 Further, the remote monitoring support device 120 according to the embodiment of the present invention manages the response information for notification including information related to the determination result when the counted number of times of activation exceeds a preset determination reference value. Transmit to server computer 130. Thereby, when the maintenance inspection is necessary, it can be notified promptly and surely to the worker in the maintenance management company 150. In addition, when the number of activations does not exceed the determination reference value, notification is not performed, so that both burdens on communication between the remote monitoring support device 120 and the management server computer 130 can be reduced.
　これによって、エレベーター１０１の動作状況を把握するために負担がかかることによって遠隔監視にかかる動作が遅延することを防止し、エレベーター１０１に発生した異常に対する対応を迅速におこなうことができる。そして、これによって、この発明にかかる実施の形態の遠隔監視支援装置１２０および遠隔監視システム１００によれば、遠隔監視の対象となるエレベーター１０１に対する信頼性の向上を図ることができる。 Thus, it is possible to prevent the operation related to the remote monitoring from being delayed due to a burden for grasping the operation status of the elevator 101, and to quickly cope with the abnormality occurring in the elevator 101. As a result, according to the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention, it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
　また、この発明にかかる実施の形態の遠隔監視支援装置１２０を用いた遠隔監視システム１００によれば、起動回数と判断基準値とを比較する簡易な演算によってエレベーター１０１の動作状況を把握することができる。これによって、エレベーター１０１の動作状況を把握するために負担がかかることによって遠隔監視にかかる動作が遅延することを防止し、エレベーター１０１に発生した異常に対する対応を迅速におこなうことができる。そして、これによって、この発明にかかる実施の形態の遠隔監視支援装置１２０および遠隔監視システム１００によれば、遠隔監視の対象となるエレベーター１０１に対する信頼性の向上を図ることができる。 Further, according to the remote monitoring system 100 using the remote monitoring support device 120 of the embodiment according to the present invention, it is possible to grasp the operation status of the elevator 101 by a simple calculation that compares the number of activations and the determination reference value. it can. As a result, it is possible to prevent the operation related to the remote monitoring from being delayed due to the burden imposed on grasping the operation status of the elevator 101, and to quickly deal with the abnormality occurring in the elevator 101. As a result, according to the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention, it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
　また、この発明にかかる遠隔監視システム１００は、遠隔監視支援装置１２０から管理サーバコンピュータ１３０に通知用の応答情報を送信した場合は、管理サーバコンピュータ１３０が、操作用の端末装置１３１や携帯型の電話機などの携帯型の端末装置などの所定の端末装置に対して、該当するエレベーターに関する情報を出力する。 In the remote monitoring system 100 according to the present invention, when the response information for notification is transmitted from the remote monitoring support device 120 to the management server computer 130, the management server computer 130 can operate the terminal device 131 for operation or the portable type. Information related to the elevator is output to a predetermined terminal device such as a portable terminal device such as a telephone.
　これによって、この発明にかかる実施の形態の遠隔監視支援装置１２０を用いた遠隔監視システム１００によれば、エレベーター１０１に発生した異常に対する対応を、当該対応への適任者が、迅速におこなうことができる。そして、これによって、この発明にかかる実施の形態の遠隔監視支援装置１２０および遠隔監視システム１００によれば、遠隔監視の対象となるエレベーター１０１に対する信頼性の向上を図ることができる。 As a result, according to the remote monitoring system 100 using the remote monitoring support device 120 of the embodiment of the present invention, it is possible for an appropriate person for the response to quickly deal with an abnormality occurring in the elevator 101. it can. As a result, according to the remote monitoring support device 120 and the remote monitoring system 100 of the embodiment of the present invention, it is possible to improve the reliability of the elevator 101 that is the target of remote monitoring.
　なお、上述した実施の形態で説明した遠隔監視支援装置および遠隔監視システムは、遠隔監視システムを構成するパーソナルコンピュータやワークステーションなどのコンピュータにおいて遠隔監視支援プログラムおよび遠隔監視プログラムを実行することにより実現することができる。また、これらの遠隔監視支援プログラムおよび遠隔監視プログラムをパーソナルコンピュータやワークステーションなどのコンピュータで実行することにより、遠隔監視支援方法および遠隔監視方法を実現することができる。これらのプログラムは、ハードディスク、フレキシブルディスク、ＣＤ－ＲＯＭ、ＭＯ、ＤＶＤなどのコンピュータで読み取り可能な記録媒体に記録され、コンピュータによって記録媒体から読み出されることによって実行される。またこのプログラムは、インターネットなどのネットワークを介して配布することが可能な伝送媒体であってもよい。 Note that the remote monitoring support apparatus and the remote monitoring system described in the above-described embodiments are realized by executing the remote monitoring support program and the remote monitoring program on a computer such as a personal computer or a workstation constituting the remote monitoring system. be able to. Moreover, the remote monitoring support method and the remote monitoring method can be realized by executing the remote monitoring support program and the remote monitoring program on a computer such as a personal computer or a workstation. These programs are recorded on a computer-readable recording medium such as a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and are executed by being read from the recording medium by the computer. The program may be a transmission medium that can be distributed via a network such as the Internet.
　以上のように、この発明にかかる遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムは、エレベーターの遠隔監視をおこなう遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムに有用であり、特に、診断動作を定期的におこなうことによってエレベーターの遠隔監視をおこなう遠隔監視支援装置、遠隔監視システム、遠隔監視支援プログラムおよび遠隔監視プログラムに適している。 As described above, the remote monitoring support device, the remote monitoring system, the remote monitoring support program, and the remote monitoring program according to the present invention are the remote monitoring support device, the remote monitoring system, the remote monitoring support program, and the remote monitoring that perform remote monitoring of the elevator. It is useful for a program, and is particularly suitable for a remote monitoring support device, a remote monitoring system, a remote monitoring support program, and a remote monitoring program that perform remote monitoring of an elevator by periodically performing a diagnostic operation.
　１００　遠隔監視システム
　１１０　制御基板
　１２０　遠隔監視支援装置
　１２１　主制御基板
　１２２　音声通信基板
　１３０　管理サーバコンピュータ
　１４０　電話機
　４０１　取得部
　４０２　計数部
　４０３　判断部
　４０４　記憶部
　４０５　受信部
　４０６　生成部
　４０７　送信部
　４１１　指示受付部
　４１２　指示信号生成部
　４１３　診断指示部
　４１４　応答情報受信部
　４１５　報告書情報生成部
　４１６　記憶部
　４１７　報告書情報出力部
　４１８　通知情報生成部
　４１９　通知情報出力部 DESCRIPTION OF SYMBOLS 100 Remote monitoring system 110 Control board 120 Remote monitoring support device 121 Main control board 122 Voice communication board 130 Management server computer 140 Telephone 401 Acquisition part 402 Count part 403 Determination part 404 Storage part 405 Reception part 406 Generation part 407 Transmission part 411 Instruction reception Unit 412 instruction signal generation unit 413 diagnosis instruction unit 414 response information reception unit 415 report information generation unit 416 storage unit 417 report information output unit 418 notification information generation unit 419 notification information output unit

Claims (6)

  1. 　エレベーターの動作を制御する制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得する取得手段と、
    　前記取得手段が起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数する計数手段と、
    　前記計数手段が計数した起動回数を記憶する記憶手段と、
    　管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信する受信手段と、
    　前記受信手段が診断指示を受信した場合、前記記憶手段が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する送信手段と、
    　を備えたことを特徴とする遠隔監視支援装置。     From the control board that controls the operation of the elevator, an acquisition means for acquiring an activation signal that is output when driving the basket included in the elevator,
    Each time the acquisition means acquires the activation signal, the counting means for counting the number of activations based on the activation signal,
    Storage means for storing the number of activations counted by the counting means;
    Receiving means for receiving a diagnostic instruction for instructing transmission of information relating to the state of the elevator from the management server computer;
    When the receiving unit receives a diagnostic instruction, a transmitting unit that transmits information related to the number of activations stored in the storage unit to the management server computer;
    A remote monitoring support apparatus characterized by comprising:
  2. 　前記計数手段が計数した起動回数が、あらかじめ設定された判断基準値を超えたか否かを判断する判断手段を備え、
    　前記送信手段は、前記判断手段が前記起動回数が前記判断基準値を超えたと判断した場合、当該判断結果に関する情報を前記管理サーバコンピュータに送信することを特徴とする請求項１に記載の遠隔監視支援装置。     A determination means for determining whether or not the number of activations counted by the counting means exceeds a preset determination reference value;
    2. The remote monitoring according to claim 1, wherein when the determination unit determines that the number of activations exceeds the determination reference value, the transmission unit transmits information regarding the determination result to the management server computer. Support device.
  3. 　エレベーターの動作を制御する制御基板に接続される遠隔監視支援装置と、当該遠隔監視支援装置と通信可能な管理サーバコンピュータと、を備えた遠隔監視システムであって、
    　前記遠隔監視支援装置は、
    　前記制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得する取得手段と、
    　前記取得手段が起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数する計数手段と、
    　前記計数手段が計数した起動回数を記憶する記憶手段と、
    　管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信する受信手段と、
    　前記受信手段が診断指示を受信した場合、前記記憶手段が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する送信手段と、を備え、
    　前記管理サーバコンピュータは、
    　前記遠隔監視支援装置に対して前記診断指示を送信する診断指示手段と、
    　前記診断指示手段が診断指示を送信した結果、該当する前記遠隔監視支援装置から送信された情報に基づいて、前記起動回数に関する情報を含む報告書情報を生成する報告書情報生成手段と、
    　前記報告書情報生成手段が生成した報告書情報を出力する報告書情報出力手段と、を備えたことを特徴とする遠隔監視システム。     A remote monitoring system comprising: a remote monitoring support device connected to a control board for controlling the operation of the elevator; and a management server computer communicable with the remote monitoring support device,
    The remote monitoring support device includes:
    From the control board, an acquisition means for acquiring an activation signal that is output when driving the basket provided in the elevator,
    Each time the acquisition means acquires the activation signal, the counting means for counting the number of activations based on the activation signal,
    Storage means for storing the number of activations counted by the counting means;
    Receiving means for receiving a diagnostic instruction for instructing transmission of information relating to the state of the elevator from the management server computer;
    A transmission means for transmitting, to the management server computer, information related to the number of activations stored in the storage means when the receiving means receives a diagnostic instruction;
    The management server computer
    Diagnostic instruction means for transmitting the diagnostic instruction to the remote monitoring support device;
    As a result of the diagnosis instruction means transmitting a diagnosis instruction, based on the information transmitted from the corresponding remote monitoring support device, report information generation means for generating report information including information on the number of activations;
    A remote monitoring system comprising: report information output means for outputting report information generated by the report information generation means.
  4. 　前記遠隔監視支援装置は、
    　前記計数手段が計数した起動回数が、あらかじめ設定された判断基準値を超えたか否かを判断する判断手段を備え、
    　前記送信手段は、前記判断手段が前記起動回数が前記判断基準値を超えたと判断した場合、当該判断結果に関する情報を前記管理サーバコンピュータに送信し、
    　前記管理サーバコンピュータは、
    　前記遠隔監視支援装置から前記判断結果に関する情報を受信した場合、所定の端末装置に対して該当するエレベーターに関する情報を出力する通知情報出力手段を備えることを特徴とする請求項３に記載の遠隔監視システム。     The remote monitoring support device includes:
    A determination means for determining whether or not the number of activations counted by the counting means exceeds a preset determination reference value;
    When the determination unit determines that the number of activations exceeds the determination reference value, the transmission unit transmits information on the determination result to the management server computer,
    The management server computer
    4. The remote monitoring according to claim 3, further comprising: a notification information output unit configured to output information related to a corresponding elevator to a predetermined terminal device when information related to the determination result is received from the remote monitoring support device. system.
  5. 　エレベーターの動作を制御する制御基板に接続された遠隔監視支援装置が備えるコンピュータに、
    　前記制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得し、
    　起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数し、
    　計数した起動回数を記憶部に記憶し、
    　管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信した場合、前記記憶部が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する、処理を実行させることを特徴とする遠隔監視支援プログラム。     In the computer provided in the remote monitoring support device connected to the control board for controlling the operation of the elevator,
    From the control board, obtain an activation signal that is output when driving the basket provided in the elevator,
    Each time the activation signal is acquired, the number of activations is counted based on the activation signal,
    Store the counted number of activations in the storage unit,
    When a diagnostic instruction for instructing transmission of information related to the state of the elevator is received from a management server computer, information relating to the number of activations stored in the storage unit is transmitted to the management server computer, and processing is executed. Remote monitoring support program.
  6. 　エレベーターの動作を制御する制御基板に接続される遠隔監視支援装置と、当該遠隔監視支援装置と通信可能な管理サーバコンピュータと、を備えた遠隔監視システムに実行させる遠隔監視プログラムであって、
    　前記遠隔監視支援装置が備えるコンピュータに、
    　前記制御基板から、当該エレベーターが備えるカゴを駆動する際に出力される起動信号を取得し、
    　起動信号を取得するごとに、当該起動信号に基づいて起動回数を計数し、
    　計数した起動回数を記憶部に記憶し、
    　管理サーバコンピュータから前記エレベーターの状態に関する情報の送信を指示する診断指示を受信した場合、前記記憶部が記憶する起動回数に関する情報を前記管理サーバコンピュータに送信する処理を実行させ、
    　前記管理サーバコンピュータが備えるコンピュータに、
    　前記遠隔監視支援装置に対して前記診断指示を送信し、
    　前記診断指示を送信した結果、該当する前記遠隔監視支援装置から送信された情報に基づいて、前記起動回数に関する情報を含む報告書情報を生成し、
    　生成した報告書情報を出力する処理を実行させることを特徴とする遠隔監視プログラム。     A remote monitoring program to be executed by a remote monitoring system comprising: a remote monitoring support device connected to a control board for controlling the operation of the elevator; and a management server computer communicable with the remote monitoring support device,
    In the computer provided in the remote monitoring support device,
    From the control board, obtain an activation signal that is output when driving the basket provided in the elevator,
    Each time the activation signal is acquired, the number of activations is counted based on the activation signal,
    Store the counted number of activations in the storage unit,
    When receiving a diagnostic instruction for instructing transmission of information relating to the state of the elevator from the management server computer, causing the storage unit to store information relating to the number of times of activation stored in the management server computer,
    In the computer provided in the management server computer,
    Sending the diagnostic instruction to the remote monitoring support device;
    As a result of transmitting the diagnostic instruction, based on the information transmitted from the corresponding remote monitoring support device, to generate report information including information on the number of activations,
    A remote monitoring program for executing processing for outputting generated report information.
PCT/JP2012/070710 2012-07-03 2012-08-14 Remote monitoring support device, remote monitoring system, remote monitoring support program, and remote monitoring program WO2014006764A1 (en)

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