MX2016004309A - Metodo y terminal de cliente para asistencia remota. - Google Patents

Metodo y terminal de cliente para asistencia remota.

Info

Publication number
MX2016004309A
MX2016004309A MX2016004309A MX2016004309A MX2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A MX 2016004309 A MX2016004309 A MX 2016004309A
Authority
MX
Mexico
Prior art keywords
remote assistance
script file
user operation
file
client
Prior art date
Application number
MX2016004309A
Other languages
English (en)
Other versions
MX360603B (es
Inventor
He Liangliang
Wu Zesheng
Feng Honghua
Cheng Qiming
Original Assignee
Xiaomi Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Xiaomi Inc filed Critical Xiaomi Inc
Publication of MX2016004309A publication Critical patent/MX2016004309A/es
Publication of MX360603B publication Critical patent/MX360603B/es

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G06F9/453—Help systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00—Arrangements for software engineering
    • G06F8/70—Software maintenance or management
    • G06F8/71—Version control; Configuration management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices

Landscapes

  • Engineering & Computer Science (AREA)
  • Software Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Human Computer Interaction (AREA)
  • Medical Informatics (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • Computer Security & Cryptography (AREA)
  • Information Transfer Between Computers (AREA)
  • Stored Programmes (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)

Abstract

La presente invención se refiere a un método para asistencia remota. El método incluye: recibir un archivo de asistencia remota enviado por una terminal de control, el archivo de asistencia remota contiene un archivo de secuencia de comandos generado por la terminal de control con base en la operación de usuario; decidir si el archivo de secuencia de comandos es compatible con la terminal controlada; y si el archivo de secuencia de comandos es compatible con la terminal controlada, ejecutar el archivo de secuencia de comandos para realizar la operación de usuario correspondiente al archivo de secuencia de comandos. De este modo, mediante la transmisión de un archivo de secuencia de comandos generado con base en la operación de usuario entre la terminal controlada y la terminal de control, la asistencia remota se puede realizar con mayor comodidad y se puede mejorar la experiencia de usuario. [Figura 1].
MX2016004309A 2015-08-28 2015-12-30 Método y terminal de cliente para asistencia remota. MX360603B (es)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201510543414.3A CN105159672B (zh) 2015-08-28 2015-08-28 远程协助方法和客户端
PCT/CN2015/099739 WO2017036039A1 (zh) 2015-08-28 2015-12-30 远程协助方法和客户端

Publications (2)

Publication Number Publication Date
MX2016004309A true MX2016004309A (es) 2017-05-03
MX360603B MX360603B (es) 2018-11-09

Family

ID=54800539

Family Applications (1)

Application Number Title Priority Date Filing Date
MX2016004309A MX360603B (es) 2015-08-28 2015-12-30 Método y terminal de cliente para asistencia remota.

Country Status (8)

Country Link
US (1) US9800666B2 (es)
EP (1) EP3136230B1 (es)
JP (1) JP6285615B2 (es)
KR (1) KR101799894B1 (es)
CN (1) CN105159672B (es)
MX (1) MX360603B (es)
RU (1) RU2656691C2 (es)
WO (1) WO2017036039A1 (es)

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CN105159672B (zh) * 2015-08-28 2019-08-30 小米科技有限责任公司 远程协助方法和客户端
CN106201491B (zh) * 2016-07-01 2020-02-07 北京奇虎科技有限公司 移动终端和移动终端远程协助过程控制方法、装置
CN107148012B (zh) * 2017-04-27 2021-01-01 努比亚技术有限公司 一种终端间的远程协助方法及其***
CN107577489A (zh) * 2017-08-03 2018-01-12 捷开通讯(深圳)有限公司 远程帮助的方法、移动终端和存储装置
CN107544800A (zh) * 2017-08-28 2018-01-05 维沃移动通信有限公司 一种终端操作方法、操作文件的生成方法及终端
CN109714618A (zh) * 2017-10-26 2019-05-03 卓望数码技术（深圳）有限公司 一种基于安卓机顶盒的遥控按键监听方法和装置
CN108984255B (zh) * 2018-07-05 2021-05-28 腾讯科技（深圳）有限公司 一种远程协助方法及相关设备
CN110474979B (zh) * 2019-08-13 2022-06-21 北京软通绿城科技有限公司 一种远程协助***、方法、平台及存储介质
CN110650199B (zh) * 2019-09-25 2022-08-12 湖南快乐阳光互动娱乐传媒有限公司 远程连接方法及装置
CN111488165B (zh) * 2020-04-14 2023-08-25 爱瑟福信息科技(上海)有限公司 车辆ecu通过脚本升级的方法及其***
CN111966435A (zh) * 2020-07-14 2020-11-20 维沃移动通信有限公司 电子设备的操作流程分享方法及装置
CN112099890A (zh) * 2020-09-03 2020-12-18 深圳市宝尔爱迪科技有限公司 远程协助移动终端的方法及***、设备及存储介质
CN112083860A (zh) * 2020-09-07 2020-12-15 珠海格力电器股份有限公司 移动终端的控制方法及装置
US20220398112A1 (en) * 2021-06-11 2022-12-15 International Business Machines Corporation User interface accessibility navigation guide

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CN105159672B (zh) * 2015-08-28 2019-08-30 小米科技有限责任公司 远程协助方法和客户端

Also Published As

Publication number Publication date
MX360603B (es) 2018-11-09
RU2016113284A (ru) 2017-10-09
CN105159672A (zh) 2015-12-16
RU2656691C2 (ru) 2018-06-06
US20170064001A1 (en) 2017-03-02
EP3136230B1 (en) 2024-05-01
US9800666B2 (en) 2017-10-24
CN105159672B (zh) 2019-08-30
WO2017036039A1 (zh) 2017-03-09
JP6285615B2 (ja) 2018-02-28
EP3136230A1 (en) 2017-03-01
KR101799894B1 (ko) 2017-11-22
JP2017531891A (ja) 2017-10-26
KR20170036653A (ko) 2017-04-03

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