WO2021208979A1 - Network fault handling method and apparatus - Google Patents

Network fault handling method and apparatus Download PDF

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Publication number
WO2021208979A1
WO2021208979A1 PCT/CN2021/087287 CN2021087287W WO2021208979A1 WO 2021208979 A1 WO2021208979 A1 WO 2021208979A1 CN 2021087287 W CN2021087287 W CN 2021087287W WO 2021208979 A1 WO2021208979 A1 WO 2021208979A1
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WIPO (PCT)
Prior art keywords
information
management unit
network
failure
domain management
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PCT/CN2021/087287
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French (fr)
Chinese (zh)
Inventor
许瑞岳
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华为技术有限公司
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Publication of WO2021208979A1 publication Critical patent/WO2021208979A1/en

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0677—Localisation of faults

Definitions

  • This application relates to the field of communication technology, and in particular to a method and device for processing network failures.
  • the operator’s network has developed to the fifth generation (5G) mobile communication technology, and the network architecture has become more flexible compared to previous communication technologies, such as radio access network (RAN) equipment.
  • RAN radio access network
  • Centralized unit (CU) and distributed unit (DU) are separated, and servicing of core network and flexible customization of network slicing are introduced.
  • CU Centralized unit
  • DU distributed unit
  • network applications become more and more abundant and diverse, the requirements of various network application requirements for key performance such as delay, speed, and connection scale are increasing, and the corresponding difficulty in the operation and maintenance of the operator's network is also increasing.
  • the current troubleshooting methods of the operator’s network include: the domain management unit detects all network faults and reports them to the cross-domain management unit, cross-domain management reports all network faults to the work order system, and the work order system dispatches orders for all network faults and requests Professionals detect and repair network failures. Among them, for each network failure, professionals need to remotely or go to the station to detect and repair the failure. Such a processing method is not highly automated and requires a large amount of manual participation in the processing of network failures, resulting in a long time for network failure recovery.
  • the present application provides a method and device for processing network faults, which are used to improve the degree of automation of network fault processing.
  • an embodiment of the present application provides a method for processing a network failure, and the method can be executed by a first domain management unit or a component in the first domain management unit.
  • the component may include a chip, a circuit, etc. in the first domain management unit. The method will be specifically described below by taking the first domain management unit as an example.
  • the first domain management unit can be used to obtain the fault information of the first network fault; the first domain management unit can also be used to determine the first location information of the first network fault according to the fault information.
  • the location information includes first scene information and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or At least one of a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, repaired by the first domain management unit, repaired by a cross-domain management unit, or manually repaired, or, The first repair information is used to indicate that the first domain management unit cannot determine a repair subject of the first network failure.
  • the first domain management unit may also process the first network fault according to the first positioning information; or, the communication module may send the first positioning information to the cross-domain management unit.
  • the first domain management unit identifies and classifies the first network failure, such as identifying the cause of the first network failure and/or determining the first network failure Repair the main body. Therefore, the processing of the first network fault based on the location information can improve the automation in the network fault processing, reduce the degree of manual participation in the fault processing, improve the fault processing efficiency, and avoid multiple repair subjects on the same network failure Repeat processing.
  • the first domain management unit may determine the first network failure according to the failure information of the first network failure. Scene information, and the first repair information is determined according to the first scene information.
  • the first domain management unit may determine that the first repair information is used to indicate the The first network failure is manually repaired.
  • the first domain management unit may determine the abnormal configuration parameter information of the network element corresponding to the first network failure
  • the first repair information is used to indicate that the first network fault is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit.
  • the first domain management unit may determine the first network failure according to abnormal configuration parameter information of the associated object of the first network failure A piece of repair information is used to indicate that the first domain management unit cannot determine a repair subject of the first network failure, and the configuration parameter is not generated by the first domain management unit.
  • the first domain management unit may determine that the first repair information is used to indicate that the first network failure is caused by the first network failure. Domain management unit or manual repair.
  • the first domain management unit may determine the first repair according to the performance information of the network element corresponding to the first network failure The information is used to indicate that the first network failure is repaired by the first domain management unit or a cross-domain management unit.
  • the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information.
  • a domain management unit cannot determine the repair subject of the first network failure.
  • the first domain management unit may also receive the first location information from the cross-domain management unit after sending the first positioning information to the cross-domain management unit.
  • Second location information of a network fault where the second location information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the first domain management unit
  • the first network fault may be repaired according to the second positioning information; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the first domain management unit when the first domain management unit reports the first scene information to the cross-domain management unit or the first domain management unit cannot determine the repair subject of the first domain management unit, the first domain management unit can be based on the information from the cross-domain management unit.
  • the second location information of the unit handles the first network fault, so as to improve the efficiency of network fault processing.
  • the first domain management unit may determine at least one network element corresponding to the first network failure.
  • the network element may be a network element where the first network failure occurs, or may be a network element that detects or reports the first network failure.
  • the first domain management unit may send first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network failure.
  • the fault information of the first network fault includes the fault type; the first domain management unit may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and
  • the first association relationship is the association relationship between the fault type and the location information.
  • the failure information of the first network failure includes the failure type; the first domain management unit may update the first association relationship according to the failure type and the location information of the first network failure, so The first association relationship is the association relationship between the fault type and the location information.
  • the first association relationship can be updated in time.
  • the first domain management unit may receive the first association relationship from the cross-domain management unit.
  • the first association relationship can be updated in time.
  • the first domain management unit may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network failure, and the first domain management unit may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network failure.
  • the fault information of the network fault and the performance information and/or the configuration parameter determine the first positioning information.
  • the first domain management unit may also be used to obtain fault information of other network faults, and the first domain management unit may also be used to determine the fault information according to the fault information of the first network fault and the fault information of other network faults. Location information of the first network fault, and the first network fault is associated with the other network faults.
  • the embodiments of the present application provide a method for processing network failures, and the method can be executed by a cross-domain management unit or a component in the cross-domain management unit.
  • the component may include a chip, a circuit, etc. in the first domain management unit.
  • the following takes the cross-domain management unit as an example to specifically illustrate this method.
  • the cross-domain management unit can be used to receive the first location information of the first network failure, the first location information comes from the first domain management unit; the first location information includes the first location information of the first network failure A scenario information and/or first repair information of a network failure, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; The first repair information is used to indicate that the first network fault is repaired by a network element, the first domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or the first repair information is used for Indicating that the first domain management unit cannot determine a repair subject of the first network failure.
  • the cross-domain management unit may be used to process the first network fault according to the first positioning information.
  • the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure
  • the first repair information is used to indicate that the first network failure is manually repaired
  • the cross-domain management unit may send a second request to the manual repair system, where the second request is used to request manual handling of the first network fault.
  • the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the cross-domain management unit may be used to repair the first network fault;
  • the restoration processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information is first scene information
  • the cross-domain management unit may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and / Or second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; the second repair information is used It indicates that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired.
  • the cross-domain management unit may also process the first network fault according to the second positioning information.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information
  • the cross-domain management unit is also used to receive the location information and/or fault information of the second network fault sent by the second domain management unit, the second network fault is associated with the first network fault;
  • the second network The fault location information includes third scenario information and/or third repair information, and the third scenario information is used to indicate that the second network fault is at least one of a software fault, a hardware fault, a configuration fault, an environmental fault, or a service fault One;
  • the third repair information is used to indicate that the second network fault is repaired by the network element corresponding to the second network fault, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or
  • the third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure;
  • the cross-domain management unit may also be based on the first positioning information and the second network failure The positioning information and/or failure information
  • the network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure;
  • the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the The second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired; the cross-domain management unit may also process the first network failure according to the second positioning information.
  • the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the cross-domain management unit may send the first domain management unit to the first domain management unit. 2. Positioning information, where the second positioning information is used to instruct the first domain management unit to repair the first network fault.
  • the second repair information is used to indicate that the first network fault is repaired by the second domain management unit, and the cross-domain management unit may send the first network failure to the second domain management unit.
  • Positioning information where the second positioning information is used to instruct the second domain management unit to repair the first network failure, or the cross-domain management unit may send the first domain management unit to the first domain management unit 2.
  • Location information The second location information is used by the first domain management unit to clear the first network fault. For example, the first domain management unit can clear the fault information and fault records of the first network fault.
  • the second repair information is used to indicate that the first network fault is manually repaired, and the cross-domain management unit may send a third request to the manual repair system, and the third request is used to request manual repair. Handle the first network failure.
  • the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the cross-domain management unit can repair the first network fault, and
  • the repair process includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • embodiments of the present application provide a method for processing network failures, and the method can be implemented by a first domain management unit and a cross-domain management unit.
  • the first domain management unit can be used to execute the method shown in the above-mentioned first aspect or any possible design of the first aspect
  • the cross-domain management unit can be used to execute any of the above-mentioned second aspect or any possible design of the second aspect. The method shown in the design.
  • an embodiment of the present application provides a communication device, which is configured to implement the function of the first domain management unit in the foregoing first aspect or each possible design example of the first aspect.
  • the function can be realized by hardware, or by hardware executing corresponding software.
  • the hardware or software includes one or more modules corresponding to the above-mentioned functions.
  • the structure of the communication device may include a communication module and a processing module, and these modules may perform the corresponding functions of the first domain management unit in the first aspect or each possible design example of the first aspect, For details, please refer to the detailed description in the method example, which will not be repeated here.
  • the processing module may be used to obtain fault information of the first network fault; the processing module may also be used to determine first location information of the first network fault according to the fault information, and the first location information includes the fault information of the first network fault.
  • First scenario information and/or first repair information where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure;
  • the first repair information is used to indicate that the first network fault is repaired by the network element, the first domain management unit, the cross-domain management unit, or is manually repaired, or the first repair information is used to indicate the first A domain management unit cannot determine the repair body of the first network failure.
  • the processing module may also process the first network fault according to the first positioning information; or, the communication module may send the first positioning information to the cross-domain management unit.
  • the processing module may determine the first scene information according to the failure information of the first network failure, And determining the first repair information according to the first scene information.
  • the processing module may determine that the first repair information is used to indicate the first network The fault is repaired manually; or,
  • the processing module may determine that the first repair information is used according to the abnormal configuration parameter information of the network element corresponding to the first network failure Indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
  • the processing module may determine that the first repair information is used for the abnormal configuration parameter information of the associated object of the first network failure Indicating that the first domain management unit cannot determine the repair body of the first network failure, and the configuration parameter is not generated by the first domain management unit; or,
  • the processing module may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or manual Repair; or,
  • the processing module may determine that the first repair information is used to indicate the performance information of the network element corresponding to the first network failure.
  • the first network failure is repaired by the first domain management unit or the cross-domain management unit;
  • the first positioning information is the first scene information, or the first positioning information is the first repair information, and the first repair information is used to indicate the first scene information.
  • a domain management unit cannot determine the repair subject of the first network failure, and the communication module may also receive the first network failure information from the cross-domain management unit after sending the first positioning information to the cross-domain management unit.
  • Second positioning information where the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processing module may be based on the second The positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the processing module may determine at least one network element corresponding to the first network fault; the communication module may Sending first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
  • the fault information of the first network fault includes the fault type; the communication module may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first association The relationship is the association relationship between the fault type and the location information.
  • the fault information of the first network fault includes the fault type; the communication module may update the first association relationship according to the fault type and the location information of the first network fault, and the first The association relationship is the association relationship between the fault type and the location information.
  • the communication module may receive the first association relationship from the cross-domain management unit.
  • the communication module may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault
  • the processing module may also be used to obtain the fault information and/or configuration parameter information of the first network fault.
  • the performance information and/or the configuration parameters determine the first positioning information.
  • the communication module may also be used to obtain fault information of other network faults
  • the processing module may also be used to determine the first network fault according to the fault information of the first network fault and the fault information of other network faults. Locating information, the first network failure is associated with the other network failures.
  • the structure of the communication device includes a processor, and optionally a communication interface and a memory.
  • the communication interface may be used to send and receive information or data, and to communicate and interact with other devices in the network system between the communication device, and the processor is configured to support the communication device to perform the first aspect or the first aspect described above.
  • the memory is coupled with the processor, and is used for storing program instructions and data necessary for the first domain management unit.
  • the processor may be used to obtain the fault information of the first network fault; the processor may also be used to determine the first location information of the first network fault according to the fault information, and the first location information includes the fault information of the first network fault.
  • First scenario information and/or first repair information where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure;
  • the first repair information is used to indicate that the first network fault is repaired by the network element, the first domain management unit, the cross-domain management unit, or is manually repaired, or the first repair information is used to indicate the first A domain management unit cannot determine the repair body of the first network failure.
  • the processor may also process the first network fault according to the first positioning information; or, the communication interface may send the first positioning information to the cross-domain management unit.
  • the processor may determine the first scene information according to the failure information of the first network failure, And determining the first repair information according to the first scene information.
  • the processor may determine that the first repair information is used to indicate the first network The fault is repaired manually; or,
  • the processor may determine that the first repair information is used according to the abnormal configuration parameter information of the network element corresponding to the first network failure Indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
  • the processor may determine that the first repair information is used for the abnormal configuration parameter information of the associated object of the first network failure Indicating that the first domain management unit cannot determine the repair body of the first network failure, and the configuration parameter is not generated by the first domain management unit; or,
  • the processor may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or manual Repair; or,
  • the processor may determine, according to the performance information of the network element corresponding to the first network failure, that the first repair information is used to indicate all The first network failure is repaired by the first domain management unit or the cross-domain management unit;
  • the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information.
  • a domain management unit cannot determine the repair subject of the first network failure, and the communication interface may also receive the first network failure information from the cross-domain management unit after sending the first positioning information to the cross-domain management unit.
  • Second positioning information where the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processor may be based on the second The positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the processor may determine at least one network element corresponding to the first network fault; the communication interface may Sending first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
  • the fault information of the first network fault includes the fault type; the communication interface may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first association The relationship is the association relationship between the fault type and the location information.
  • the fault information of the first network fault includes the fault type; the communication interface may update the first association relationship according to the fault type and the location information of the first network fault, and the first The association relationship is the association relationship between the fault type and the location information.
  • the communication interface may receive the first association relationship from the cross-domain management unit.
  • the communication interface may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault
  • the processor may also be used to obtain the fault information and/or configuration parameter information of the first network fault.
  • the performance information and/or the configuration parameters determine the first positioning information.
  • the communication interface may also be used to obtain fault information of other network faults
  • the processor may also be used to determine the first network fault according to the fault information of the first network fault and the fault information of other network faults. Locating information, the first network failure is associated with the other network failures.
  • an embodiment of the present application provides a communication device, which is configured to implement the function of the cross-domain management unit in the foregoing second aspect or each possible design example of the second aspect.
  • the function can be realized by hardware, or by hardware executing corresponding software.
  • the hardware or software includes one or more modules corresponding to the above-mentioned functions.
  • the structure of the communication device may include a communication module and a processing module, and these modules may perform the corresponding functions of the cross-domain management unit in the above-mentioned second aspect or each possible design example of the second aspect, specifically Please refer to the detailed description in the method example, which will not be repeated here.
  • the communication module may be used to receive first location information of a first network failure, where the first location information comes from a first domain management unit; the first location information includes first scene information of the first network failure and/or First repair information of a network failure, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the first repair information Used to indicate that the first network fault is repaired by a network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate the first domain
  • the management unit cannot determine the repair body of the first network failure.
  • the processing module may be used to process the first network fault according to the first positioning information.
  • the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure
  • the first repair information is used to indicate that the first network failure is manually repaired
  • the processing module can be used to make the communication module send a second request to the manual repair system, and the second request is used to request manual processing of the first network fault.
  • the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module may be used to repair the first network fault; the repair The processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information includes first scene information
  • the processing module may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and/or Second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to indicate The first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired.
  • the processing module may also process the first network fault according to the second positioning information.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information
  • the positioning information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure
  • the third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or,
  • the third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure
  • the processing module may also be based on the first positioning information and the positioning information of the second network failure and/ Or the failure information determines the second location information of the first network failure;
  • the second repair information is used to indicate that the first network failure is repaired by the first domain management unit
  • the processing module may cause the communication module to send the first domain management unit Second positioning information, where the second positioning information is used to instruct the first domain management unit to repair the first network fault.
  • the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the processing module may cause the communication module to send the second domain management unit to the second domain management unit.
  • Second positioning information where the second positioning information is used to instruct the second domain management unit to repair the first network failure, or the processing module may cause the communication module to send all information to the first domain management unit
  • the second positioning information is used to instruct the first domain management unit to clear the first network fault.
  • the second repair information is used to indicate that the first network fault is manually repaired
  • the processing module may cause the communication module to send a third request to the manual repair system, and the third request is used to request Manually handle the first network failure.
  • the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module may perform repair processing on the first network fault, and the repair processing Including at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
  • the structure of the communication device includes a processor, and optionally a communication interface and a memory.
  • the communication interface may be used to send and receive information or data, and to communicate and interact with other devices in the network system (such as the first domain management unit) between the communication device, and the processor is configured to support the communication device to perform the foregoing Corresponding functions of the cross-domain management unit in the second aspect or each possible design example of the second aspect.
  • the memory is coupled with the processor, and is used to store necessary program instructions and data of the cross-domain management unit.
  • an embodiment of the present application provides a communication system (or network system).
  • the communication system may include the above fourth aspect and the provided communication device, as well as the above fifth aspect of the communication device.
  • the first domain management unit may be used to obtain fault information of a first network fault; and used to determine the first location information of the first network fault according to the fault information, and the first
  • the location information includes first scene information and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or At least one of a service failure;
  • the first repair information is used to indicate that the first network failure is repaired by a network element, repaired by the first domain management unit, repaired by a cross-domain management unit, or manually repaired, or
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure; and, is used to send the first positioning information to the cross-domain management unit.
  • the cross-domain management unit may be used to receive the first positioning information, and process the first network fault according to the first positioning information.
  • the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first domain
  • the cross-domain management unit is further configured to determine the first network according to the first positioning information and/or the failure information of the first network failure
  • the second location information of the failure includes second scene information and/or second repair information, and the second scene information is used to indicate that the first network failure is a software failure, a hardware failure, or a configuration failure , At least one of an environmental failure or a service failure
  • the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit Repair or manual repair; and, for processing the first network fault according to the second positioning information.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information
  • the cross-domain management unit is also used to receive the location information and/or fault information of the second network fault from the second domain management unit, the second network fault is associated with the first network fault;
  • the location information of the second network failure includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure
  • the third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, repaired by the second domain management unit, repaired by the cross-domain management unit, or manually Repair, or, the third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure.
  • the cross-domain management unit is specifically configured to: determine the second location information of the first network fault according to the first location information and the location information and/or fault information of the second network fault; the second location information includes Second scenario information and/or second repair information, where the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; The second repair information is used to indicate that the first network fault is repaired by the first domain management unit, the second domain management unit, the cross-domain management unit is repaired or manually repaired; and, according to the second The positioning information processes the first network fault.
  • the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the cross-domain management unit may send all the information to the first domain management unit.
  • the second positioning information, the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the first domain management unit
  • the second positioning information may also be received, and the first network fault may be repaired according to the second positioning information.
  • the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management unit may send all the information to the second domain management unit.
  • the second positioning information, the second positioning information is used to instruct the second domain management unit to repair the first network failure;
  • the communication system further includes the second domain management unit, and the second domain management unit
  • the two-domain management unit is configured to perform repair processing on the first network fault according to the second positioning information, and the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management unit may send all information to the first domain management unit.
  • the second positioning information is used by the first domain management unit to clear the first network fault; the first domain management unit may also be used for clearing the first network fault.
  • this application provides a computer storage medium in which instructions (or programs) are stored, which when invoked and executed on a computer, cause the computer to execute the above-mentioned first aspect or the first aspect. Any possible design or the method described in the second aspect or any possible design of the second aspect.
  • the present application provides a computer program product.
  • the basic computing product may contain instructions that, when the computer program product runs on a computer, cause the computer to execute the first aspect or any one of the first aspects described above. Design, or the method described in the second aspect or any one of the possible designs of the second aspect.
  • the present application provides a chip or a chip system including the chip, and the chip may include a processor.
  • the chip may also include a memory (or storage module) and/or a communication interface (or communication module).
  • the chip can be used to execute the method described in the first aspect or any one possible design of the first aspect or the second aspect or any one possible design of the second aspect.
  • the chip system may be composed of the above-mentioned chips, or may include the above-mentioned chips and other discrete devices, such as a memory (or storage module) and/or a communication interface (or communication module).
  • FIG. 1 is a schematic diagram of the architecture of a network system provided by an embodiment of this application.
  • FIG. 2 is a schematic flowchart of a method for processing a network fault according to an embodiment of the application
  • FIG. 3 is a schematic flowchart of another method for processing a network fault according to an embodiment of the application
  • FIG. 4 is a schematic flowchart of another method for processing network failures according to an embodiment of the application.
  • FIG. 5 is a schematic flowchart of another method for processing network failures according to an embodiment of the application.
  • FIG. 6 is a schematic flowchart of another method for processing network failures according to an embodiment of the application.
  • FIG. 7 is a schematic flowchart of another method for processing a network fault according to an embodiment of the application.
  • FIG. 8 is a schematic structural diagram of a communication device provided by an embodiment of this application.
  • FIG. 9 is a schematic structural diagram of another communication device provided by an embodiment of this application.
  • this application provides a method and device for processing network faults.
  • the application will be further described in detail below in conjunction with the accompanying drawings. It should be understood that the specific operation methods in the method embodiments introduced below may also be applied to the device embodiment or the system embodiment.
  • the network system (or network management system, management architecture) described in this application may include a business support system (BSS), a cross-domain management unit (or cross-domain network management unit, and cross-domain network management unit). Domain network management system) and domain management equipment (or domain network management unit, domain network management system or).
  • the network system may also include one or more network elements (or sites, nodes, or network sites, etc.) managed by the domain management unit, such as radio access network (RAN) network elements, core network (core network) , CN) network elements and so on.
  • RAN radio access network
  • core network core network
  • CN core network
  • the BSS is a system for operators' business and services, which can be used to provide functions and services such as billing, settlement, accounting, customer service, business, and network monitoring.
  • the BSS may include a work order system or a manual repair system, which is used to dispatch orders based on the fault information, and then notify the fault handlers for fault handling.
  • Cross-domain management unit or cross-domain management function unit (CD-MnF), network management function unit (network management function, NMF).
  • the cross-domain management unit can provide one or more of the following management functions or management services: network life cycle management, network deployment, network fault management (including fault collection, fault identification, root cause analysis and fault handling, etc.), network Performance management, network configuration management, network protection, network optimization functions, network intent (intent from communication service provider, intent-CSP/intent from communication service consumer, intent-CSC) translation, etc.; the network here can include One or more network elements or sub-networks.
  • the failure of the network may include failures of all components of the network (components of the network, such as sub-networks, network elements, network functions, cells, boards, chips, etc.).
  • the cross-domain management unit can be a network slice management function (NSMF) or a cross-domain management data analysis function (MDAF) or a cross-domain self-organization network function (SON). Function) or cross-domain intent management functional unit (intent driven MnF). It should be understood that in some deployment scenarios, the cross-domain management unit can also provide life cycle management of sub-networks, deployment of sub-networks, and fault management of sub-networks (including fault collection, fault identification, root cause analysis and fault handling, etc.) , Performance management of sub-network, configuration management of sub-network, guarantee of sub-network, optimization function of sub-network, translation of sub-network intent, etc.
  • the sub-network here can be composed of one or more smaller sub-networks.
  • the failure of a sub-network includes failures of all components of the sub-network, such as sub-networks, network elements, network functions, cells, boards, or chips.
  • the cross-domain management unit may correspond to one or more domain management units, and therefore can be used to realize unified management within the management scope of one or more domain management units.
  • the domain management unit may also be called a domain management function (domain-management function, Domain-MnF), also called a sub-network management function (NMF) or a network element management function unit.
  • domain management unit can provide one or more of the following management functions or management services: life cycle management of sub-networks or network elements, deployment of sub-networks or network elements, performance management of sub-networks or network elements, and sub-networks or network elements Assurance, optimization functions of sub-networks or network elements, intent from network operator (Intent-NOP) translation of sub-networks or network elements, etc.
  • the sub-network here includes one or more network elements.
  • faults in the fault management including fault collection, fault identification, root cause analysis and fault handling, etc.
  • the failure of the network element includes all the components of the network element (the failure of the components of the network element such as the network function, the cell, the board or the chip, etc..
  • a sub-network can also include a sub-network, that is, one or more sub-networks form a larger sub-network
  • the domain management unit can be a network slice sub-network management function unit, a domain management data analysis function unit (Domain MDAF), or a domain self-organizing network function or a domain intention management function unit.
  • the domain management unit can be deployed in the following ways, but not limited to:
  • the domain management unit may include an access domain management function unit (RANDomain Management Function), a core domain management function unit (core domain management function), and a transport domain management function unit (transport domain management function).
  • the domain management unit may also be a certain domain network management system for managing two or all types of networks among the access network, the core network, and the transmission network. Under this division method, the management scope of the domain management unit is the access network, the core network or the transmission network respectively.
  • the domain management unit may include a domain management function unit in a certain area, such as the Shanghai domain management function unit, the Beijing domain management function unit, and so on. Under this division method, the management scope of the domain management unit is the region.
  • division of network types and administrative regions can also be used to deploy domain management units at the same time.
  • Network elements provide network service entities, including core network network elements and/or access network network elements.
  • the network elements of the access network are, for example, a base station, a centralized control unit (CUCP), a centralized unit (CU), a distributed unit (DU), or a centralized user plane unit (CUUP).
  • Access network elements such as access and mobility management function (AMF), session management function (SMF), policy control function (PCF), network data analysis unit ( network data analytics function, NWDAF), network repository function (NRF) or gateway, etc.
  • a network element can be used to provide one or more of the following management functions or management services: network element life cycle management, network element deployment, network element fault management (including fault collection, fault identification, root cause analysis and Fault handling, etc.), network element performance management, network element protection, network element optimization functions, or network element intent translation, etc.
  • the cross-domain management unit is the management service producer (management service producer, MnSproducer), and the BSS is the management service consumer (management service consumer, MnSconsumer).
  • the domain management unit is the management service provider
  • the cross-domain management unit is the management service caller
  • the management service is the management service provided by the above network elements
  • the network element is the management service provider
  • the domain management unit is the management service caller
  • the common handling method is that the domain management unit and the cross-domain management unit report the fault to the BSS (or work order system) level by level, and the BSS dispatches the order, and then The network fault is handled manually according to the dispatch order.
  • BSS work order system
  • Such a processing method is not highly automated, and requires a large amount of manual participation in the processing of network faults, which is in urgent need of improvement.
  • an embodiment of the present application provides a method for processing network failures.
  • the network faults described in this application include alarms and/or faults.
  • the alarm refers to the information reported when a device or network system polls and finds a fault. Each alarm corresponds to a recovery alarm. After receiving the recovery alarm, the alarm prompt will be displayed as a recovery state.
  • Failure refers to a function that cannot be implemented normally according to the specified operation, and does not include the inability to operate due to preventive maintenance, lack of external resources, and deliberate settings.
  • there may not necessarily be a failure if there is an alarm, and a corresponding alarm will be generated if there is a failure.
  • one fault may generate multiple alarms, and one alarm may also correspond to multiple faults.
  • the method may include the following steps:
  • the first domain management unit acquires failure information of the first network failure.
  • the fault information may include part or all of the information such as the fault identifier, the fault type, or the faulty object.
  • the fault identifier can be used to uniquely identify a network fault.
  • the fault type can indicate the type of network fault, such as battery stop power supply fault, AAS hardware fault, radio frequency unit hardware fault, CXU software operation abnormal fault, community PCI conflict fault, IP address Conflict faults, carrier spacing configuration mismatch faults and cell configuration abnormal faults, etc.
  • the object of the fault refers to the network element or network element component that caused the fault.
  • the network element component includes network functions, boards, cells, chips, etc.
  • the first domain management unit determines first location information of the first network fault according to the fault information.
  • the first location information includes first scene information and/or first repair information of the first network failure, and the first scene information can be used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure. At least one of. In other words, the first scene information can be used to indicate the cause category of the first network failure.
  • software failure means a network failure caused by a software abnormality, such as a network failure caused by a software failure of a radio frequency unit.
  • Hardware failure refers to a failure caused by a hardware abnormality, such as a network failure caused by an abnormal hardware operation of a radio frequency unit; a configuration failure caused by a configuration abnormality, such as a physical cell identifier (PCI) conflict failure of a cell.
  • Environmental failures indicate network failures caused by environmental abnormalities, such as network failures caused by temperature and humidity.
  • Service failures indicate network failures caused by service abnormalities, such as network failures caused by service dropped calls or delays.
  • the first repair information may be used to indicate that the first network fault is repaired by the network element corresponding to the first network fault, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired.
  • the first repair information can be used to indicate the repair subject of the first network failure.
  • the repair body of the first network failure may include network elements (for example, network elements associated with each first network failure, for example, the network element that caused the first network failure), the first domain management unit, and the cross-domain management unit Or manually.
  • the first repair information may also be used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or in other words, it is not yet possible to determine who repairs the first network failure.
  • the first domain management unit processes the first network fault according to the first positioning information. And/or, the first domain management unit sends the positioning information to the cross-domain management unit.
  • the first domain management unit identifies and classifies the first network failure, such as identifying the cause of the first network failure and/or determining the first network failure Repair the main body. Therefore, the processing of the first network fault based on the location information can improve the automation in the network fault processing, reduce the degree of manual participation in the fault processing, improve the fault processing efficiency, and avoid multiple repair subjects on the same network failure Repeat processing.
  • the first domain management unit determines the first location information corresponding to the fault information of the first network fault according to the association relationship between the fault information and the location information.
  • the fault information may include a fault type, and there is a first association relationship between the fault type and the location information.
  • the first association relationship may be embodied as the corresponding relationship between the fault type of the network fault and the first scenario information and/or the first repair information. If the fault information of the first network fault includes the fault type, the first domain management unit may determine the location information corresponding to the fault type of the first network fault according to the first correspondence relationship.
  • the failure type of the first network failure is adaptive antenna system (AAS) hardware failure or radio frequency unit hardware failure, etc.
  • the first domain management unit may determine that the first network failure is a hardware failure, that is, the first network
  • the first scene information of the fault is used to indicate that the first network fault is a hardware fault; in addition, if the fault type of the first network fault is a battery stop power supply fault, an adaptive antenna system hardware fault, or a radio frequency unit hardware fault, the first domain management unit It can be determined that the first repair information is used to indicate that the first network failure is manually repaired.
  • the first domain management unit can determine The first scenario information of these first network failures is software failure; in addition, for the first network failures such as the abnormal operation of the link expansion unit software, the abnormal operation of the radio frequency unit software, or the failure of the single-board software synchronization failure, etc.
  • a domain management unit may determine that the first repair information of the first network failure is used to indicate that the first network failure is repaired by the cross-domain management unit or manually.
  • the first domain management unit can determine the first network failure of these first network failures.
  • the scene information is a software failure.
  • the first domain management unit may determine that the first scenario information of these first network faults is an environmental fault.
  • the first domain management unit may determine that the first scenario information of these first network failures is a service failure.
  • the first domain management unit may also store the fault type, fault identification, or the association relationship between some or all of the fault information and the location information in the fault occurrence object, so that it is convenient for the first domain management unit to identify the first domain based on the association relationship.
  • Location information of a network fault may also store the fault type, fault identification, or the association relationship between some or all of the fault information and the location information in the fault occurrence object, so that it is convenient for the first domain management unit to identify the first domain based on the association relationship.
  • association relationship between the fault information and the location information may be preset.
  • the cross-domain management unit determines the above first correspondence and sends the first correspondence to the first domain management unit.
  • the association relationship between the fault information and the location information may also be manually determined and input to the first domain management unit.
  • the first domain management unit may update the association relationship between the fault information and the positioning information according to the result of determining the positioning information. For example, after the first domain management unit determines the location information according to the fault information of a certain first network fault, it can update the association relationship between the locally stored fault information and the location information according to the fault information and the determined location information, and subsequently The management system determines the location information corresponding to the fault information of other first network faults according to the corresponding relationship.
  • the first domain management unit determines the first scenario information of the first network fault according to the fault information of the first network fault, and then determines the first repair information of the first network fault according to the first scenario information of the first network fault.
  • the first domain management unit may determine the first scenario information corresponding to the fault information of the first network fault according to the association relationship between the fault information and the first scenario information .
  • the way of setting the association relationship between the fault information and the first scene information can refer to the way of setting the association relationship between the fault information and the positioning information in the aforementioned way.
  • the possible manners for the domain management function unit to determine the first repair information of the first network failure according to the first scenario information include:
  • the first domain management unit determines that the first repair information is used to indicate that the first network failure is manually repaired.
  • the first domain management unit determines the first repair according to the abnormal information of the configuration parameter of the network element of the first network failure The information is used to indicate that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit.
  • the first domain management unit determines the first repair according to the abnormal information of the configuration parameter of the associated object of the first network failure The information is used to indicate that the first domain management unit cannot determine the repair body of the first network failure, and the configuration parameter is not generated by the first domain management unit.
  • the first domain management unit determines that the first repair information is used to indicate that the first network failure is caused by the first domain management unit Or manual repair.
  • the first domain management unit determines that the first repair information is used for the performance information of the associated object of the first network failure It indicates that the first network fault is repaired by the first domain management unit or the cross-domain management unit.
  • the first domain management unit determines the first location information of the first network failure according to the failure information of the first network failure and other information related to the first network failure.
  • the other information related to the first network failure may include performance information or configuration parameter information of the network element (or component in the network element) where the first network failure occurs, or failure information of other network failures, and so on.
  • the first domain management unit may analyze the first network fault according to the fault information and other information, and determine the first location information of the first network fault according to the analysis process.
  • the first domain management unit may determine whether the interconnection configuration and the planning parameters are inconsistent according to the planning data.
  • the planning parameters may be imported into the domain management unit in advance to instruct the domain management unit to configure the baseband unit according to the planning parameters. If they are inconsistent, the first domain management unit may determine that the first scenario information is used to indicate that the first network failure is a configuration failure. At this time, the first network failure may be caused by the inconsistency of interconnection configuration and planning parameters; if they are consistent, determine the first network failure.
  • the scene information is used to indicate that the first network failure is a hardware failure. At this time, the first network failure may be caused by a fiber connection error of the BBU interconnection port.
  • the first domain management unit can determine whether the failure is caused by a configuration parameter error. For example, the first domain management unit can obtain the configuration parameters of the cell TRP according to the configuration. The parameters are verified. If the verification passes, it means that the configuration parameters are okay. If the fault is caused by a configuration parameter error, the first network fault is a configuration fault. At this time, the first network fault may be caused by the conflict between the cell configuration and the device support specifications, the carrier frequency interval between the systems, the power specifications, the carrier number specifications, Bandwidth specifications, common public radio interface (CPRI) configuration, frame offset conflicts, coverage scenarios, inclination angles, azimuth angles, etc.
  • CPRI common public radio interface
  • the first network fault is caused by configuration errors; if the fault is not caused by configuration parameter errors, you need to further determine the Whether the first network failure is caused by insufficient license resources (which can be regarded as a kind of performance information), for example, check the license information, which may include the license date. If the fault is caused by a configuration parameter error, it can be determined that the first network fault is a software fault; if it is not, it can be determined that the first network fault is a hardware fault. At this time, the first network fault may be due to the unavailability of the single board, It is caused by the failure of the CPRI link used by the cell or the failure of the baseband unit used by the cell.
  • the first domain management unit may also obtain fault information of other network faults, and combine the fault information of the first network fault with the fault information of other network faults to determine the first location information of the first network fault, where:
  • the first network failure is correlated with other network failures.
  • the first network failure is an Xn interface failure
  • the Xn interface failure may be a configuration failure or a hardware failure (such as a connection point (CP) link failure)
  • other network failures are SCTP link abnormal failures.
  • Interface failures are associated with SCTP link abnormal failures.
  • the associated judgment basis can be that the failure occurs within the same time period, and the failure describes the interface between network element 1 and network element 2, then the first domain management unit can determine all
  • the first network fault is a hardware fault, and the configuration fault is eliminated.
  • the first domain management unit determines the first location information of the first network failure according to whether the first network failure can be repaired.
  • the first domain management unit may initiate a fault repair solution to repair the first network fault or initiate a fault repair evaluation process to repair and evaluate the first network fault, and identify the first network based on the repair result or the repair evaluation result Whether the main body of fault repair is itself. If the repair subject is the first domain management unit itself, the first repair information is used to indicate that the first network fault is repaired by the first domain management unit.
  • the first network failure can be repaired, it can be determined that the repair subject of the first network failure is the first domain management unit, or in other words, it can be determined that the first repair information of the first network failure is used to indicate that the first network failure is caused by The first domain management unit is repaired. Otherwise, if the first domain management unit cannot repair the first network fault, the first domain management unit may determine that the first network fault is repaired by the cross-domain management function unit or manually, or the first domain management unit may The first repair information for determining the first network failure indicates that the first domain management unit cannot determine the repair subject of the first network failure.
  • the first domain management unit may report the fault to the cross-domain management unit, that is, send the first positioning information.
  • the above methods for determining the first location information are only examples, and this application does not limit the first domain management unit to use any one of the methods or a combination of multiple methods shown above to determine the first location of the first network failure. information.
  • the cross-domain management unit can also collect the fault information of the first network failure and the other related information used to determine the first location information. Therefore, the cross-domain management unit can also follow the above-shown method 1 to method 4. The method shown determines the first location information of the first network failure.
  • the first domain management unit when the first scenario information of the first network failure is used to indicate that the first network failure is a software failure or a configuration failure, or when the first repair information is used to indicate that the repair subject of the first network failure is the When the first domain management unit is the first domain management unit, the first domain management unit can trigger a fault repair process to repair the first network fault.
  • the first domain management unit may also determine whether the first repair information of the first network failure is used according to whether the first network failure is repaired. Yu indicates that the first network failure is repaired by the first domain management unit.
  • the first domain management unit can determine that the repair subject of the first network fault is the first domain management unit, then in the step shown in S103, the first domain management unit can also The root cause analysis of the first network failure is performed, that is, the cause of the first network failure is determined.
  • the first domain management unit may also send the first location information of the first network fault to the cross-domain management unit.
  • the cross-domain management unit may monitor the first network failure and/or the network element where the first network failure occurs, and The first location information of the first network fault is sent to the BSS for reporting, but the cross-domain management unit does not need to repair the first network fault, and does not need to request the BSS to dispatch an order to manually handle the fault.
  • the first domain management unit may carry specific information in the first location information of the first network fault that has been repaired, indicating that the first network fault has been repaired; or, based on the first location information, the first scenario may be defaulted
  • the information is a network fault of a software fault or a configuration fault, and the first repair information indicates that the first network fault repaired by the first domain management unit has been repaired.
  • Another method for processing network failures may include the following steps shown in FIG. 3:
  • the first domain management unit obtains fault information of the first network fault.
  • the first domain management unit determines first location information of the first network fault according to the fault information.
  • the first location information includes first scene information of the first network failure and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, and an environment At least one of failure or business failure.
  • the first repair information is used to indicate that the first network fault is repaired by the network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot Determine the repair subject of the first network failure.
  • the first domain management unit sends the first positioning information to the cross-domain management unit.
  • the first domain management unit may separately report the first positioning information for each first network fault, so as to improve the efficiency of reporting and processing the first network fault.
  • the first location information of one or more network faults may also be sent by periodic reporting, reporting according to the request of the cross-domain management unit, and the like.
  • S204 The cross-domain management unit processes the first network fault according to the first positioning information.
  • the first domain management unit no longer needs to process the first network fault based on the first location information, but instead uniformly reports the first location information of the network fault to the cross-domain management unit, and the cross-domain management unit according to the first location Information processing network faults can improve the degree of automation in network fault processing.
  • the cross-domain management unit may send a second request to the BSS (or manual repair system), and the second request is used to request manual handling of the first network fault.
  • the cross-domain management unit may perform repair processing on the first network fault.
  • the repair process may include at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the management unit may determine the second location information of the first network failure according to the first location information and/or the failure information of the first network failure.
  • the second positioning information includes second scene information and/or second repair information.
  • the second scenario information may be used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure.
  • the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired.
  • the determination method of the second scene information can refer to the determination of the first scene information.
  • the second domain management unit is a domain management unit other than the first domain management unit, and the second domain management unit accesses the cross-domain management unit.
  • the second domain management unit is associated with the first domain management unit.
  • the network element #1 managed by the first domain management unit may be connected to the network element #2 managed by the second domain management unit.
  • the first domain management unit and the second domain management unit may be connected to the same cross-domain management unit, in other words, the first domain management unit and the second domain management unit are managed by the same cross-domain management unit.
  • the cross-domain management unit may process the first network fault according to the second positioning information.
  • the cross-domain management unit can repair the first network failure, or instruct the first domain management unit or the second domain management unit to fail the first network Repair it.
  • the Xn interface failure may be caused by the inconsistent IP address configuration at both ends.
  • the cross-domain management unit detects that the IP address configuration at both ends of the Xn interface is inconsistent, it needs to modify the IP addresses of both ends to the same IP address to realize the fault repair. .
  • the domain management unit finds that the PCI values it owns are all configured abnormally, and the cross-domain management unit needs to reallocate the PCI value to the first domain management unit to implement fault repair.
  • the Xn interface failure may also be caused by an abnormal CP link. Assuming that the abnormal CP link is managed by the second domain management unit, the cross-domain management unit needs to request the second domain management unit to check the link. Road to be repaired.
  • the opposite end (such as a network element) is managed by the second domain management unit, and the cross-domain management unit needs to request the second domain management unit to update the certificate.
  • the cross-domain management unit can request the BSS to dispatch an order to manually handle the first network failure.
  • the cross-domain management unit can send third request information to the manual repair system to request manual processing of the first network failure.
  • a network failure For hardware failures and environmental failures, the cross-domain management unit can request the BSS to dispatch an order to manually handle the first network failure.
  • the cross-domain management unit can send third request information to the manual repair system to request manual processing of the first network failure. A network failure.
  • the cross-domain management unit may determine the second location information corresponding to the fault information of the first network fault according to the preset association relationship (hereinafter referred to as the second association relationship).
  • the second association relationship may include an association relationship between fault information and location information.
  • the second association relationship is the association relationship between the fault type and the repair information, and the cross-domain management unit may determine the second location information according to the association relationship and the fault type of the network fault.
  • the second association relationship can be determined in a preset manner.
  • the cross-domain management unit may also update the second association relationship according to the fault information of the first network fault and the determined second location information. Specifically, after the cross-domain management unit determines the second location information of the first network fault according to the first location information and/or the fault information of the network fault, if the fault information of the first network fault is between the determined second location information If the association relationship of is not included in the second association relationship, the cross-domain management unit may store the association relationship in the second association relationship.
  • the cross-domain management unit can also send part or all of the association relationships in the second association relationship (that is, the first association relationship) to the first domain management unit and/or other domain management units for the domain management unit according to
  • the fault information of the network fault determines the location information.
  • the method for the cross-domain management unit to determine the network fault repaired by the first domain management unit may refer to the method for determining the network fault repaired by the first domain management unit indicated by the first repair information.
  • the network faults that can be repaired by the first domain management unit may include software faults or configuration faults.
  • the cross-domain management unit may send the second positioning information to the first domain management unit, and the second positioning information is used by the first domain management unit Repair the first network failure.
  • the network fault repaired by the second domain management unit may include a network fault caused by an abnormality of a network component in the second domain management unit (such as an abnormal CPRI link managed by the second domain management unit, an expired peer certificate).
  • the cross-domain management unit may send the second positioning information to the second domain management unit, and the second domain management unit can perform the repair on the first network Repair the fault.
  • the cross-domain management unit may send the second positioning information to the first domain management unit.
  • the first domain management unit may Clearing the first network failure, such as clearing the failure information, failure records, etc. of the first network failure, therefore, there is no need for the first domain management unit to repair the first network failure at this time.
  • the network fault repaired by the cross-domain management unit may include a configuration fault caused by an abnormal configuration of the cross-domain management unit.
  • the cross-domain management unit may repair the first network fault.
  • the method for determining the network fault that is manually repaired may refer to the method for determining the network fault that is manually repaired in the first repair information.
  • the cross-domain management unit can also determine the network fault that cannot be repaired by itself as a network fault that is manually repaired. For the first network fault that needs to be manually repaired as indicated by the second repair information, the cross-domain management unit can report the first network fault to the BSS, such as reporting the second location information of the first network fault, and the BSS dispatches an order to request manual work. Repair the first network failure.
  • the cross-domain management unit may determine the second location information of the first network failure according to the first location information and the location information and/or the fault information of the second network failure. A network failure is associated. The cross-domain management unit may obtain the location information and/or the fault information of the second network fault from the second domain management unit.
  • the second network failure is associated with the first network failure, which may mean that the transmission time of the first network failure and the transmission time of the second network failure belong to the same time period, and/or may refer to the occurrence of the first network failure.
  • the failed network or network component is associated with the network or network component where the second network fails (for example, it is connected, belongs to the same network or network component, or is connected to the same domain management unit, or cross-domain management unit, etc.).
  • Xn interface failure and SCTP link failure if these two failures occur within the same time period, and Xn interface failure is generated by network element 1, SCTP link failure is generated by network element 2, network element 1 and network element If there are adjacent network elements between them, it can be considered that the Xn interface failure and the SCTP link failure are related.
  • the location information of the second network failure may include third scene information and/or third repair information
  • the third scene information may be used to indicate that the second network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure.
  • the third repair information may be used to indicate that the second network fault is repaired by the network element corresponding to the second network fault, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, Alternatively, the third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure.
  • the above determination methods of the third scene information and the third repair information may refer to the first domain management unit to determine the determination methods of the first scene information and the first repair information, respectively.
  • the cross-domain management unit can determine that the first network failure is a hardware failure and eliminate the configuration failure.
  • the network fault processing method provided in the embodiment of the present application may include the following steps:
  • S301 The first domain management unit acquires fault information of the first network fault.
  • the first domain management unit determines first location information of the first network failure according to the failure information of the first network failure.
  • the first domain management unit repairs software faults, configuration faults, and network faults repaired by the first domain management unit according to the first positioning information.
  • the first domain management unit sends the first location information of the first network fault to the cross-domain management unit.
  • the cross-domain management unit receives the above first positioning information.
  • the cross-domain management unit performs at least one of the following processing on the first network fault according to the first positioning information:
  • the software failure, configuration failure, and the first network failure repaired by the first domain management unit indicated by the first positioning information are monitored, the BSS is not requested to dispatch orders, and no repair processing is performed.
  • the first domain management unit may send the first positioning information to at least one network element corresponding to the one network failure for The at least one network element repairs the first network failure.
  • a BSS is requested to dispatch an order, and the first network fault is manually processed.
  • the cross-domain management unit may use the first positioning information and/or the first network
  • the fault information of the fault determines the second location information of the first network fault, and the first network fault is processed according to the second location information.
  • the cross-domain management unit comes from the second domain management unit based on the first positioning information
  • the second location information of the network failure and/or the second location information of the second network failure, the second location information of the network failure is determined, and the first network failure is processed according to the second location information.
  • the cross-domain management unit may instruct the first domain management unit to repair the first network fault if the second location information indicates that the first network fault is repaired by the first domain management unit.
  • the cross-domain management unit can also monitor the first network failure; if the second location information indicates that the first network failure is repaired by the second domain management unit, the cross-domain management unit can instruct the second domain management unit to repair the network If the second location information indicates that the network fault is repaired by the cross-domain management unit, the cross-domain management unit may repair the first network fault; or, if the first The second location information indicates that the first network fault is manually repaired, and the cross-domain management unit may request a manual repair system (such as BSS) to dispatch an order to manually repair the first network fault.
  • a manual repair system such as BSS
  • the network fault processing method provided in the embodiment of the present application may include the following steps:
  • S401 The first domain management unit acquires failure information of the first network failure.
  • the first domain management unit determines first location information of the first network failure according to the failure information of the first network failure.
  • the first domain management unit sends the first location information of the first network fault to the cross-domain management unit.
  • the cross-domain management unit receives the first location information of the above first network fault.
  • the cross-domain management unit performs at least one of the following processing on the first network fault according to the first positioning information:
  • the first domain management unit For the software fault, configuration fault and the first network fault repaired by the first domain management unit indicated by the first positioning information, the first domain management unit is instructed to repair these faults and monitor the faults.
  • the cross-domain management unit no longer requests the BSS to dispatch orders, and does not repair the first network fault.
  • repair processing is performed on the network fault processed by the cross-domain management unit indicated by the first positioning information.
  • a BSS is requested to dispatch an order, and the first network fault is manually processed.
  • the cross-domain management unit may use the first positioning information and/or the first network
  • the fault information of the fault determines the second location information of the first network fault, and the first network fault is processed according to the second location information.
  • the cross-domain management unit comes from the second domain management unit based on the first positioning information
  • the second location information of the network failure and/or the second location information of the second network failure, the second location information of the network failure is determined, and the first network failure is processed according to the second location information.
  • the cross-domain management unit may instruct the first domain management unit to repair the first network fault if the second location information indicates that the first network fault is repaired by the first domain management unit.
  • the cross-domain management unit can also monitor the first network failure; if the second location information indicates that the first network failure is repaired by the second domain management unit, the cross-domain management unit can instruct the second domain management unit to repair the network If the second location information indicates that the network fault is repaired by the cross-domain management unit, the cross-domain management unit may repair the first network fault; or, if the first The second location information indicates that the first network fault is manually repaired, and the cross-domain management unit may request a manual repair system (such as BSS) to dispatch an order to manually repair the first network fault.
  • a manual repair system such as BSS
  • the network fault processing method provided in the embodiment of the present application may include the following steps:
  • S501 The cross-domain management unit obtains fault information of the first network fault.
  • the failure information of the first network failure comes from the first domain management unit, other network elements, or other domain management units.
  • the first network failure may occur in the network or sub-network corresponding to the first domain management unit.
  • the cross-domain management unit determines second location information of the first network fault according to the fault information of the first network fault.
  • the second positioning information may include second scene information and/or second repair information.
  • the determination method of the second scene information refer to the description of determining the first scene information and/or the second scene information by the aforementioned cross-domain management unit.
  • the cross-domain management unit performs at least one of the following processing on the first network fault according to the second positioning information:
  • the cross-domain management unit may instruct the first domain management unit to repair the first network failure, and the cross-domain management unit may also fail the first network Monitoring; or, if the second location information indicates that the network fault is repaired by the second domain management unit, the cross-domain management unit may instruct the second domain management unit to repair the first network fault, and the cross-domain management unit may also Monitor a network failure; or, if the second positioning information indicates that the first network failure is repaired by the cross-domain management unit, the cross-domain management unit may repair the first network failure; or, if the second positioning information indicates If the first network fault is manually repaired, the cross-domain management unit may request the BSS to dispatch an order to manually repair the first network fault.
  • the cross-domain management unit only needs to request BSS to dispatch orders for hardware failures and manual repairs, thus reducing the degree of manual participation in network failure processing and improving network failures The degree of automation in processing.
  • the embodiment of the present application also provides a communication method, which is used to query the fault information of the network fault according to the location information, and improve the efficiency of network fault management.
  • the method can be implemented by the query unit and the execution unit.
  • the query unit is used to request or subscribe to fault information of a specific network fault.
  • the execution unit can be used to determine and provide the location information of the network fault to the query unit.
  • the execution unit may be implemented by a domain management unit and/or a cross-domain management unit, or implemented by an interface in the domain management unit and/or a cross-domain management unit.
  • the domain management unit may include the aforementioned first domain management unit, the second domain management unit, or other domain management units connected to the cross-domain management unit.
  • the method may include the following steps:
  • the query unit sends a fourth request to the execution unit.
  • the fourth request may carry target scene information and/or target repair information.
  • the fourth request is used to obtain fault information of a network fault with target scene information and/or target repair information.
  • target scene information here may include at least one of the first scene information, the second scene information, or the third scene information involved in the foregoing embodiment.
  • the target repair information here may include at least one of the first repair information, the second repair information, or the third repair information involved in the foregoing embodiment.
  • the fourth request may be a request message and/or a subscription message. Wherein, if it is a request message, the fourth request may be used to request to obtain fault information of a network fault, and the network fault may be a network fault that has occurred. If it is a subscription message, the fourth request can be used to subscribe to future network fault location information, and the network fault may not have been sent yet.
  • S602 The execution unit sends fault information of the network fault to the query unit according to the fourth request.
  • the execution unit may query the network failure that has occurred according to the target scene information and/or target repair information carried in the fourth request, and it will comply with the target scene information and/or target repair information.
  • the fault information of the information network fault is sent to the query unit.
  • the execution unit may determine the target scenario information indicated by the fourth request and/or the network fault fault information corresponding to the target repair information according to the corresponding relationship between the network fault fault information, the target scenario information and/or the target repair information .
  • the execution unit may send the fault information of the network fault to the query unit after a network fault that meets the target scenario information and/or target repair information occurs.
  • an embodiment of the present application also provides a communication device, which can have the function of the first domain management unit or the cross-domain management unit in the above method embodiment, and can be used to execute The steps provided by the foregoing method embodiment are performed by the first domain management unit or the cross-domain management unit.
  • the functions can be realized by hardware, or by software or hardware executing corresponding software.
  • the hardware or software includes one or more modules corresponding to the above-mentioned functions.
  • the network management device can also be implemented by a chip or a chip system.
  • the communication device 800 shown in FIG. 8 can be used as the first domain management unit and/or the cross-domain management unit of the foregoing method embodiment to perform the steps shown in the foregoing method embodiment.
  • the communication device 800 may be a domain management unit or a cross-domain management unit shown in FIG. 1.
  • the communication device 800 may include a communication module 801 and a processing module 802. The above communication module 801 and processing module 802 are coupled with each other.
  • the communication module 801 can be used for the communication device 800 to communicate.
  • the processing module 802 can be used in the communication device 800 to generate information and messages sent by the communication module 801, and/or to receive and demodulate and decode signals received by the communication module 801, etc.
  • the processing module 802 can be used to support the communication device 800 Implement the method provided in the embodiment of this application.
  • the processing module 802 may be used to obtain fault information of the first network failure; the processing module 802 may also be used to determine the first network according to the fault information First location information of the fault, where the first location information includes first scenario information and/or first repair information of the first network fault, and the first scenario information is used to indicate that the first network fault is software At least one of failure, hardware failure, configuration failure, environmental failure, or service failure; the first repair information is used to indicate that the first network failure is repaired by the network element, the first domain management unit is repaired, and the cross-domain The management unit is repaired or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure.
  • the processing module 802 may also process the first network fault according to the first positioning information; or, the communication module 801 may send the first positioning information to the cross-domain management unit.
  • the processing module 802 may determine the first scene information according to the failure information of the first network failure , And determining the first repair information according to the first scene information.
  • the processing module 802 may determine that the first repair information is used to indicate the first network failure.
  • the network failure is manually repaired; or,
  • the processing module 802 may determine the first repair information according to the abnormal configuration parameter information of the network element corresponding to the first network failure For indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
  • the processing module 802 may determine that the first repair information is used according to the abnormal configuration parameter information of the associated object of the first network failure To indicate that the first domain management unit cannot determine the repair body of the first network failure, the configuration parameter is not generated by the first domain management unit; or,
  • the processing module 802 may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or Manual repair; or,
  • the processing module 802 may determine that the first repair information is used to indicate according to the performance information of the network element corresponding to the first network failure The first network failure is repaired by the first domain management unit or the cross-domain management unit;
  • the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information.
  • a domain management unit cannot determine the repair subject of the first network failure, and the communication module 801 may also receive the first network failure from the cross-domain management unit after sending the first positioning information to the cross-domain management unit.
  • the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processing module 802 may be based on the The second positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the processing module 802 may determine at least one network element corresponding to the first network fault; communication module 801 may send first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
  • the fault information of the first network fault includes the fault type; the communication module 801 may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first network fault
  • the association relationship is the association relationship between the fault type and the location information.
  • the fault information of the first network fault includes the fault type; the communication module 801 may update the first association relationship according to the fault type and the location information of the first network fault, and the first network fault
  • An association relationship is an association relationship between the fault type and the location information.
  • the communication module 801 may receive the first association relationship from the cross-domain management unit.
  • the communication module 801 may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault, and the processing module 802 may also be used to obtain the fault according to the first network fault.
  • Information and the performance information and/or the configuration parameter determine the first positioning information.
  • the communication module 801 may also be used to obtain fault information of other network faults, and the processing module 802 may also be used to determine the first network fault information according to the fault information of the first network fault and the fault information of other network faults. Location information of a network fault, where the first network fault is associated with the other network faults.
  • the communication module 801 may be used to receive first location information of the first network failure, where the first location information comes from the first domain management unit;
  • the first positioning information includes first scene information of the first network failure and/or first repair information of the network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, or a configuration At least one of a failure, an environmental failure, or a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is repaired, the cross-domain management unit is repaired, or Manual repair, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure.
  • the processing module 802 may be configured to process the first network fault according to the first positioning information.
  • the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure
  • the first repair information is used to indicate that the first network failure is manually repaired
  • the processing module 802 can be used to make the communication module 801 send a second request to the manual repair system, and the second request is used to request manual processing of the first network fault.
  • the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module 802 may be used to repair the first network fault;
  • the repair process includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information includes first scene information
  • the processing module 802 may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and/ Or second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to It indicates that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired.
  • the processing module 802 may also process the first network fault according to the second positioning information.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information
  • the second network fault is associated with the first network fault
  • the location information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure
  • the third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or,
  • the third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure
  • the processing module 802 may also be based on the first positioning information and the positioning information of the second network failure And/or the failure information determines the second
  • the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the processing module 802 can make the communication module 801 send to the first domain management unit
  • the second positioning information is used to instruct the first domain management unit to repair the first network fault.
  • the second repair information is used to indicate that the first network failure is repaired by the second domain management unit
  • the processing module 802 can make the communication module 801 send to the second domain management unit
  • the second positioning information and the second positioning information are used to instruct the second domain management unit to repair the first network failure, or the processing module 802 may make the communication module 801 send the information to the first domain
  • the management unit sends the second positioning information, where the second positioning information is used to instruct the first domain management unit to clear the first network fault.
  • the second repair information is used to indicate that the first network fault is manually repaired, and the processing module 802 can make the communication module 801 send a third request to the manual repair system. At requesting manual handling of the first network failure.
  • the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module 802 may repair the first network fault, and the repair
  • the processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
  • the communication device 800 shown in FIG. 8 can be used as the query unit or the execution unit of the foregoing method embodiment, and is used to execute the steps shown in FIG. 7 in the foregoing method embodiment.
  • the communication device 800 may be a domain management unit or a cross-domain management unit shown in FIG. 1.
  • the processing module 802 can be used to determine the fourth request, and the communication module 801 can be used to send the fourth request.
  • the fourth request may carry target scene information and/or target repair information.
  • the fourth request is used to obtain fault information of a network fault with target scene information and/or target repair information.
  • the communication module 801 may be used to receive the fourth request from the query unit.
  • the processing module 802 may be used to determine the fault information of the network fault according to the fourth request.
  • the communication module 801 can also be used to send fault information of the network fault to the query unit.
  • the communication device provided in the embodiment of the present application may also be composed of hardware components.
  • these hardware components may include a processor, a memory, or a communication interface, etc., and these hardware components may be used to execute the hardware components shown in the embodiments of the present application. Steps performed by the second network management device.
  • the structure of the network management device may be as shown in FIG. 9.
  • FIG. 9 only shows the structure necessary for the communication device to perform the method shown in this application, and this application does not limit the communication device to be equipped with more components.
  • the communication device 900 may include a communication interface 901, a memory 902, and a processor 903.
  • the communication interface 901 can be used for the communication device 900 to communicate, for example, for sending or receiving signals.
  • the communication interface 901 may be used for the communication device 900 to send and receive signals in a wired manner.
  • the communication interface 901 may be used for the communication device 900 to perform wired communication with other network management equipment, sites, or equipment in the network system.
  • the memory 902 is coupled with the processor 903, and is used to store programs and data necessary for the communication device 900 to implement various functions.
  • the processor 903 is configured to support the communication device 900 to execute the corresponding processing functions in the foregoing method.
  • the above memory 902 and the processor 903 may be integrated or independent of each other.
  • the above memory 902 may also be externally connected to the communication device 900.
  • the communication device 900 may include a communication interface 901 and a processor 903.
  • the communication interface may also be externally connected to the network management device 900.
  • the network management device 900 may include a memory 902 and a processor 903.
  • the communication device 900 may include the processor 903 at this time.
  • processing module 802 may be implemented by the processor 903, or implemented by the processor 903 and the memory 902.
  • communication module 801 can be implemented by the communication interface 901.
  • the processor 903 may be used to obtain fault information of the first network fault; the processor 903 may also be used to determine the first network fault of the first network fault according to the fault information.
  • Positioning information where the first positioning information includes first scene information and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, hardware failure At least one of a failure, a configuration failure, an environmental failure, or a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is repaired, or a cross-domain management unit is repaired Either manual repair, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure.
  • the processor 903 may also process the first network fault according to the first positioning information; or the communication interface 901 may send the first positioning information to the cross-domain management unit.
  • the processor 903 may determine the first scene information according to the failure information of the first network failure , And determining the first repair information according to the first scene information.
  • the processor 903 may determine that the first repair information is used to indicate the first network failure.
  • the network failure is manually repaired; or,
  • the processor 903 may determine the first repair information according to the abnormal configuration parameter information of the network element corresponding to the first network failure For indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
  • the processor 903 may determine that the first repair information is used according to the abnormal configuration parameter information of the associated object of the first network failure To indicate that the first domain management unit cannot determine the repair body of the first network failure, the configuration parameter is not generated by the first domain management unit; or,
  • the processor 903 may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or Manual repair; or,
  • the processor 903 may determine, according to the performance information of the network element corresponding to the first network failure, that the first repair information is used to indicate The first network failure is repaired by the first domain management unit or the cross-domain management unit;
  • the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information.
  • a domain management unit cannot determine the repair subject of the first network failure, and the communication interface 901 may also receive the first network failure from the cross-domain management unit after sending the first positioning information to the cross-domain management unit.
  • the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processor 903 may The second positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the processor 903 may determine at least one network element corresponding to the first network failure; communication interface 901 may send first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
  • the fault information of the first network fault includes the fault type; the communication interface 901 may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first network fault
  • the association relationship is the association relationship between the fault type and the location information.
  • the fault information of the first network fault includes the fault type; the communication interface 901 may update the first association relationship according to the fault type and the location information of the first network fault, and the first network fault
  • An association relationship is an association relationship between the fault type and the location information.
  • the communication interface 901 may receive the first association relationship from the cross-domain management unit.
  • the communication interface 901 may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault, and the processor 903 may also be used to obtain the fault according to the first network fault. Information and the performance information and/or the configuration parameter determine the first positioning information.
  • the communication interface 901 may also be used to obtain fault information of other network faults, and the processor 903 may also be used to determine the first network fault according to the fault information of the first network fault and the fault information of other network faults. Location information of a network fault, where the first network fault is associated with the other network faults.
  • the communication interface 901 may be used to receive first location information of the first network failure, where the first location information comes from the first domain management unit;
  • the first positioning information includes first scene information of the first network failure and/or first repair information of the network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, or a configuration At least one of a failure, an environmental failure, or a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is repaired, the cross-domain management unit is repaired, or Manual repair, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure.
  • the processor 903 may be configured to process the first network fault according to the first positioning information.
  • the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure
  • the first repair information is used to indicate that the first network failure is manually repaired
  • the processor 903 may be configured to enable the communication interface 901 to send a second request to the manual repair system, where the second request is used to request manual handling of the first network fault.
  • the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processor 903 may be used to repair the first network fault;
  • the repair process includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information includes first scene information
  • the processor 903 may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and/ Or second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to It indicates that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired.
  • the processor 903 may also process the first network fault according to the second positioning information.
  • the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information
  • the second network fault is associated with the first network fault
  • the location information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure
  • the third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or,
  • the third repair information is used to indicate that the second domain management unit is unable to determine the repair subject of the second network failure;
  • the processor 903 may also be based on the first positioning information and the positioning information of the second network failure And/or the failure information determines
  • the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the processor 903 may cause the communication interface 901 to send to the first domain management unit
  • the second positioning information is used to instruct the first domain management unit to repair the first network fault.
  • the second repair information is used to indicate that the first network failure is repaired by the second domain management unit
  • the processor 903 may cause the communication interface 901 to send to the second domain management unit
  • the second positioning information and the second positioning information are used to instruct the second domain management unit to repair the first network failure, or the processor 903 may cause the communication interface 901 to report to the first domain
  • the management unit sends the second positioning information, where the second positioning information is used to instruct the first domain management unit to clear the first network fault.
  • the second repair information is used to indicate that the first network fault is manually repaired, and the processor 903 may cause the communication interface 901 to send a third request to the manual repair system. At requesting manual handling of the first network failure.
  • the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit
  • the processor 903 may repair the first network fault
  • the processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
  • the communication device 900 shown in FIG. 9 can be used as the query unit or execution unit of the foregoing method embodiment, and is used to execute the steps shown in FIG. 7 in the foregoing method embodiment.
  • the communication device 900 may be a domain management unit or a cross-domain management unit shown in FIG. 1.
  • the processor 903 may be used to determine the fourth request, and the communication interface 901 may be used to send the fourth request.
  • the fourth request may carry target scene information and/or target repair information.
  • the fourth request is used to obtain fault information of a network fault with target scene information and/or target repair information.
  • the communication interface 901 may be used to receive the fourth request from the query unit.
  • the processor 903 may be configured to determine the fault information of the network fault according to the fourth request.
  • the communication interface 901 can also be used to send fault information of the network fault to the query unit.
  • each component in the above communication device may be integrated into a module, or may be a separate physical existence.
  • the above-mentioned integrated modules can be implemented in the form of hardware or software functional modules, and should not be construed as being limited to the structure shown in the above drawings.
  • this application also provides a network system that can be used to implement the above method embodiment and any possible implementation of the method embodiment.
  • the first domain management unit and the cross-domain Operations performed by the management unit Exemplarily, the network system has an architecture as shown in FIG. 1.
  • the first domain management unit can obtain the failure information of the first network failure.
  • the first domain management unit may also determine first location information of the first network failure according to the failure information, where the first location information includes first scene information of the first network failure and/or first Repair information, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the first repair information is used to indicate the The first network fault is repaired by the network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot determine the first The main body of repairing network failures.
  • the first domain management unit may process the first network fault according to the first positioning information.
  • the first domain management unit may also send the first positioning information to the cross-domain management unit.
  • the cross-domain management unit may receive the first positioning information, and process the first network fault according to the first positioning information.
  • the embodiment of the present application also provides a computer-readable storage medium on which a computer program is stored.
  • the program When the program is executed by a processor, the computer executes the above method embodiment and method implementation.
  • this application also provides a computer program product, which when invoked and executed by a computer, enables the computer to implement the above method embodiment and any possible implementation of the method embodiment The operations performed by the first domain management unit and/or the cross-domain management unit.
  • the present application also provides a chip or chip system, and the chip may include a processor.
  • the chip may also include a memory (or storage module) and/or a communication interface (or communication module), or the chip may be coupled with a memory (or storage module) and/or a communication interface (or communication module), wherein the communication interface ( (Or communication module) can be used to support the chip for wired and/or wireless communication, the memory (or storage module) can be used to store a program, and the processor can be used to call the program to implement any one of the above method embodiments and method embodiments.
  • the operations performed by the first domain management unit and/or the cross-domain management unit in one possible implementation manner.
  • the chip system may include the above chips, or may include the above chips and other discrete devices, such as a memory (or storage module) and/or a communication interface (or communication module).
  • These computer program instructions can also be stored in a computer-readable memory that can guide a computer or other programmable data processing equipment to work in a specific manner, so that the instructions stored in the computer-readable memory produce an article of manufacture including the instruction device.
  • the device implements the functions specified in one process or multiple processes in the flowchart and/or one block or multiple blocks in the block diagram.
  • These computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operation steps are executed on the computer or other programmable equipment to produce computer-implemented processing, so as to execute on the computer or other programmable equipment.
  • the instructions provide steps for implementing the functions specified in one process or multiple processes in the flowchart and/or one block or multiple blocks in the block diagram.

Abstract

The present application provides a network fault handling method and apparatus, used to improve the degree of automation of network fault handling. In the present application, a first domain management unit recognizes and classifies a first network fault, such as recognizing the cause of the first network fault and/or determining the repair subject of the first network fault, and therefore, the first network fault is handled according to positioning information, so as to improve the automation in network fault handling, reduce the degree of manual intervention in fault handling, improve fault handling efficiency, and also prevent multiple repair subjects from repeatedly handling a same network fault.

Description

一种网络故障的处理方法及装置Method and device for processing network failure
相关申请的交叉引用Cross-references to related applications
本申请要求在2020年04月17日提交中国国家知识产权局、申请号为202010304565.4、申请名称为“一种网络故障的处理方法及装置”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。This application claims the priority of a Chinese patent application filed with the State Intellectual Property Office of China, the application number is 202010304565.4, and the application name is "a method and device for processing network failures" on April 17, 2020, the entire content of which is incorporated by reference In this application.
技术领域Technical field
本申请涉及通信技术领域，尤其涉及一种网络故障的处理方法及装置。This application relates to the field of communication technology, and in particular to a method and device for processing network failures.
背景技术Background technique
目前，运营商网络已发展到第五代(5th generation，5G)移动通信技术，网络架构相比之前的通信技术来说变得更灵活，比如无线接入网(radio access network，RAN)设备的集中式单元(centralized unit，CU)和分布式单元(distributed unit，DU)进行了分离，引入了核心网的服务化以及网络切片的灵活定制等。伴随网络的应用越来越丰富和多样，各种网络应用需求对时延、速率以及连接规模等关键性能的需求在不断增加，相应的对运营商网络的运维难度也在不断增加。At present, the operator’s network has developed to the fifth generation (5G) mobile communication technology, and the network architecture has become more flexible compared to previous communication technologies, such as radio access network (RAN) equipment. Centralized unit (CU) and distributed unit (DU) are separated, and servicing of core network and flexible customization of network slicing are introduced. As network applications become more and more abundant and diverse, the requirements of various network application requirements for key performance such as delay, speed, and connection scale are increasing, and the corresponding difficulty in the operation and maintenance of the operator's network is also increasing.
目前运营商网络的故障处理方式包括，域管理单元单检测所有网络故障并上报给跨域管理单元，跨域管理上报所有网络故障给工单***，工单***针对所有网络故障进行派单，请求专业人员进行检测并修复网络故障。其中，针对每个网络故障，需要专业人员远程或者上站对故障进行检测和修复。这样的处理方式自动化程度不高，需要大量人工参与到网络故障的处理中，导致网络故障恢复需要较长时间。而且在多个管理单元具有故障修复能力时(例如域管理单元和跨域管理单元都具有修复能力)，如何协同处理网络故障，提高故障修复是关键，即如何区分哪些故障是域管理单元可以处理的，哪些故障是需要跨域处理的，否则会导致跨域管理单元和域管理单元对所有故障都分析，造成重复处理。The current troubleshooting methods of the operator’s network include: the domain management unit detects all network faults and reports them to the cross-domain management unit, cross-domain management reports all network faults to the work order system, and the work order system dispatches orders for all network faults and requests Professionals detect and repair network failures. Among them, for each network failure, professionals need to remotely or go to the station to detect and repair the failure. Such a processing method is not highly automated and requires a large amount of manual participation in the processing of network failures, resulting in a long time for network failure recovery. Moreover, when multiple management units have fault repair capabilities (for example, domain management units and cross-domain management units have repair capabilities), how to coordinate network faults and improve fault repair is the key, that is, how to distinguish which faults can be handled by the domain management unit Yes, which faults need to be processed across domains, otherwise it will cause the cross-domain management unit and domain management unit to analyze all the faults, resulting in repeated processing.
发明内容Summary of the invention
本申请提供一种网络故障的处理方法及装置，用以提高网络故障处理的自动化程度。The present application provides a method and device for processing network faults, which are used to improve the degree of automation of network fault processing.
第一方面，本申请实施例提供一种网络故障的处理方法，该方法可由第一域管理单元或第一域管理单元中的组件执行。该组件可包括第一域管理单元中的芯片、电路等。下面以第一域管理单元为例具体说明该方法。In the first aspect, an embodiment of the present application provides a method for processing a network failure, and the method can be executed by a first domain management unit or a component in the first domain management unit. The component may include a chip, a circuit, etc. in the first domain management unit. The method will be specifically described below by taking the first domain management unit as an example.
根据该方法，第一域管理单元可用于获取第一网络故障的故障信息；第一域管理单元还可用于根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。第一域管理单元还可根据所述第一定位信息处理所 述第一网络故障；或者，通信模块可向跨域管理单元发送所述第一定位信息。According to this method, the first domain management unit can be used to obtain the fault information of the first network fault; the first domain management unit can also be used to determine the first location information of the first network fault according to the fault information. The location information includes first scene information and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or At least one of a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, repaired by the first domain management unit, repaired by a cross-domain management unit, or manually repaired, or, The first repair information is used to indicate that the first domain management unit cannot determine a repair subject of the first network failure. The first domain management unit may also process the first network fault according to the first positioning information; or, the communication module may send the first positioning information to the cross-domain management unit.
采用以上方法，在确定以上第一定位信息的过程中，由第一域管理单元对第一网络故障进行了识别和分类，比如识别第一网络故障形成的原因和/或确定第一网络故障的修复主体，因此，根据定位信息进行第一网络故障的处理，可提高网络故障处理中的自动化，减少人工参与故障处理的程度，提高故障处理效率，同时可避免多个修复主体对同一个网络故障进行重复处理。Using the above method, in the process of determining the above first positioning information, the first domain management unit identifies and classifies the first network failure, such as identifying the cause of the first network failure and/or determining the first network failure Repair the main body. Therefore, the processing of the first network fault based on the location information can improve the automation in the network fault processing, reduce the degree of manual participation in the fault processing, improve the fault processing efficiency, and avoid multiple repair subjects on the same network failure Repeat processing.
在一种可能的设计中，当所述第一定位信息为所述第一网络故障的第一修复信息时，第一域管理单元可根据所述第一网络故障的故障信息确定所述第一场景信息，以及根据所述第一场景信息确定所述第一修复信息。In a possible design, when the first positioning information is the first repair information of the first network failure, the first domain management unit may determine the first network failure according to the failure information of the first network failure. Scene information, and the first repair information is determined according to the first scene information.
在一种可能的设计中，当所述第一场景信息用于指示所述第一网络故障为硬件故障或环境故障时，第一域管理单元可确定所述第一修复信息用于指示所述第一网络故障由人工修复。In a possible design, when the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure, the first domain management unit may determine that the first repair information is used to indicate the The first network failure is manually repaired.
或者，当所述第一场景信息用于指示所述第一网络故障为配置故障时，第一域管理单元可根据所述第一网络故障对应的网元的异常的配置参数信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元修复，其中，所述配置参数由所述第一域管理单元生成。Alternatively, when the first scenario information is used to indicate that the first network failure is a configuration failure, the first domain management unit may determine the abnormal configuration parameter information of the network element corresponding to the first network failure The first repair information is used to indicate that the first network fault is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit.
或者，当所述第一场景信息用于指示所述第一网络故障为配置故障时，第一域管理单元可根据所述第一网络故障的关联对象的异常的配置参数信息，确定所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述配置参数不由所述第一域管理单元生成。Alternatively, when the first scene information is used to indicate that the first network failure is a configuration failure, the first domain management unit may determine the first network failure according to abnormal configuration parameter information of the associated object of the first network failure A piece of repair information is used to indicate that the first domain management unit cannot determine a repair subject of the first network failure, and the configuration parameter is not generated by the first domain management unit.
或者，当所述第一场景信息用于指示所述第一网络故障为软件故障时，第一域管理单元可确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或人工修复。Alternatively, when the first scenario information is used to indicate that the first network failure is a software failure, the first domain management unit may determine that the first repair information is used to indicate that the first network failure is caused by the first network failure. Domain management unit or manual repair.
或者，当所述第一场景信息用于指示所述第一网络故障为业务故障时，第一域管理单元可根据所述第一网络故障对应的网元的性能信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或者跨域管理单元修复。Alternatively, when the first scenario information is used to indicate that the first network failure is a service failure, the first domain management unit may determine the first repair according to the performance information of the network element corresponding to the first network failure The information is used to indicate that the first network failure is repaired by the first domain management unit or a cross-domain management unit.
在一种可能的设计中，所述第一定位信息为所述第一场景信息，或者，所述第一定位信息包括所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，第一域管理单元还可在向跨域管理单元发送第一定位信息后，接收来自于所述跨域管理单元的所述第一网络故障的第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；第一域管理单元可根据所述第二定位信息对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information. A domain management unit cannot determine the repair subject of the first network failure. The first domain management unit may also receive the first location information from the cross-domain management unit after sending the first positioning information to the cross-domain management unit. Second location information of a network fault, where the second location information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the first domain management unit The first network fault may be repaired according to the second positioning information; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
采用该设计，在第一域管理单元向跨域管理单元上报第一场景信息或第一域管理单元无法确定第一域管理单元的修复主体时，第一域管理单元可根据来自于跨域管理单元的第二定位信息，处理第一网络故障，以提高网络故障处理效率。With this design, when the first domain management unit reports the first scene information to the cross-domain management unit or the first domain management unit cannot determine the repair subject of the first domain management unit, the first domain management unit can be based on the information from the cross-domain management unit. The second location information of the unit handles the first network fault, so as to improve the efficiency of network fault processing.
在一种可能的设计中，当所述第一修复信息用于指示所述第一网络故障由网元修复时，第一域管理单元可确定所述第一网络故障对应的至少一个网元。该网元可以是发生该第一网络故障的网元，或者可以是检测到或上报该第一网络故障的网元。第一域管理单元可向所述至少一个网元发送第一请求信息，所述第一请求信息用于请求所述至少一个网元对所 述第一网络故障进行修复。In a possible design, when the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit may determine at least one network element corresponding to the first network failure. The network element may be a network element where the first network failure occurs, or may be a network element that detects or reports the first network failure. The first domain management unit may send first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network failure.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；第一域管理单元可根据第一关联关系，确定所述第一网络故障的故障类型对应的定位信息，所述第一关联关系为故障类型和定位信息之间的关联关系。采用该设计，可提高确定第一定位信息的效率。In a possible design, the fault information of the first network fault includes the fault type; the first domain management unit may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and The first association relationship is the association relationship between the fault type and the location information. With this design, the efficiency of determining the first positioning information can be improved.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；第一域管理单元可根据所述故障类型和所述第一网络故障的定位信息，更新第一关联关系，所述第一关联关系为故障类型和定位信息之间的关联关系。采用该设计，可及时更新第一关联关系。In a possible design, the failure information of the first network failure includes the failure type; the first domain management unit may update the first association relationship according to the failure type and the location information of the first network failure, so The first association relationship is the association relationship between the fault type and the location information. With this design, the first association relationship can be updated in time.
在一种可能的设计中，第一域管理单元可接收来自于所述跨域管理单元的所述第一关联关系。采用该设计，可及时更新第一关联关系。In a possible design, the first domain management unit may receive the first association relationship from the cross-domain management unit. With this design, the first association relationship can be updated in time.
在一种可能的设计中，第一域管理单元还可用于获取所述第一网络故障对应的网元的性能信息和/或配置参数信息，第一域管理单元还可用于根据所述第一网络故障的故障信息以及所述性能信息和/或所述配置参数确定所述第一定位信息。采用该设计，可获得更为准确的第一定位信息，进一步提高网络故障处理的自动化。In a possible design, the first domain management unit may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network failure, and the first domain management unit may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network failure. The fault information of the network fault and the performance information and/or the configuration parameter determine the first positioning information. With this design, more accurate first positioning information can be obtained, and the automation of network fault handling is further improved.
在一种可能的设计中，第一域管理单元还可用于获取其他网络故障的故障信息，第一域管理单元还可用于根据所述第一网络故障的故障信息和其他网络故障的故障信息确定所述第一网络故障的定位信息，所述第一网络故障与所述其他网络故障相关联。采用该设计，可获得更为准确的第一定位信息，进一步提高网络故障处理的自动化。In a possible design, the first domain management unit may also be used to obtain fault information of other network faults, and the first domain management unit may also be used to determine the fault information according to the fault information of the first network fault and the fault information of other network faults. Location information of the first network fault, and the first network fault is associated with the other network faults. With this design, more accurate first positioning information can be obtained, and the automation of network fault handling is further improved.
第二方面，本申请实施例提供一种网络故障的处理方法，该方法可由跨域管理单元或跨域管理单元中的组件执行。该组件可包括第一域管理单元中的芯片、电路等。下面以跨域管理单元为例具体说明该方法。In the second aspect, the embodiments of the present application provide a method for processing network failures, and the method can be executed by a cross-domain management unit or a component in the cross-domain management unit. The component may include a chip, a circuit, etc. in the first domain management unit. The following takes the cross-domain management unit as an example to specifically illustrate this method.
根据该方法，跨域管理单元可用于接收第一网络故障的第一定位信息，所述第一定位信息来自于第一域管理单元；所述第一定位信息包括所述第一网络故障的第一场景信息和/或网络故障的第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。跨域管理单元可用于根据所述第一定位信息处理所述第一网络故障。According to this method, the cross-domain management unit can be used to receive the first location information of the first network failure, the first location information comes from the first domain management unit; the first location information includes the first location information of the first network failure A scenario information and/or first repair information of a network failure, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; The first repair information is used to indicate that the first network fault is repaired by a network element, the first domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or the first repair information is used for Indicating that the first domain management unit cannot determine a repair subject of the first network failure. The cross-domain management unit may be used to process the first network fault according to the first positioning information.
在一种可能的设计中，所述第一场景信息用于指示所述第一网络故障为硬件故障或者环境故障，或者，所述第一修复信息用于指示所述第一网络故障由人工修复，跨域管理单元可向人工修复***发送第二请求，所述第二请求用于请求人工处理所述第一网络故障。In a possible design, the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure, or the first repair information is used to indicate that the first network failure is manually repaired , The cross-domain management unit may send a second request to the manual repair system, where the second request is used to request manual handling of the first network fault.
在一种可能的设计中，所述第一修复信息用于指示所述第一网络故障由所述跨域管理单元修复，跨域管理单元可用于对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the cross-domain management unit may be used to repair the first network fault; The restoration processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为第一场景信息时，跨域管理单元可用于根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、 第二域管理单元修复，所述跨域管理单元修复或者人工修复。跨域管理单元还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information is first scene information, The cross-domain management unit may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and / Or second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; the second repair information is used It indicates that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired. The cross-domain management unit may also process the first network fault according to the second positioning information.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，跨域管理单元还可用于接收第二域管理单元发送的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体；跨域管理单元还可以根据所述第一定位信息和所述第二网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元修复或者人工修复；跨域管理单元还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information When the cross-domain management unit is also used to receive the location information and/or fault information of the second network fault sent by the second domain management unit, the second network fault is associated with the first network fault; the second network The fault location information includes third scenario information and/or third repair information, and the third scenario information is used to indicate that the second network fault is at least one of a software fault, a hardware fault, a configuration fault, an environmental fault, or a service fault One; the third repair information is used to indicate that the second network fault is repaired by the network element corresponding to the second network fault, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or , The third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure; the cross-domain management unit may also be based on the first positioning information and the second network failure The positioning information and/or failure information determines the second positioning information of the first network failure; the second positioning information includes second scene information and/or second repair information, and the second scene information is used to indicate the first network failure. The network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the The second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired; the cross-domain management unit may also process the first network failure according to the second positioning information.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，跨域管理单元可向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第一域管理单元对所述第一网络故障进行修复处理。In a possible design, the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the cross-domain management unit may send the first domain management unit to the first domain management unit. 2. Positioning information, where the second positioning information is used to instruct the first domain management unit to repair the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，跨域管理单元可向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理，或者，跨域管理单元可向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于所述第一域管理单元清除所述第一网络故障，比如，第一域管理单元可清除第一网络故障的故障信息、故障记录等。In a possible design, the second repair information is used to indicate that the first network fault is repaired by the second domain management unit, and the cross-domain management unit may send the first network failure to the second domain management unit. 2. Positioning information, where the second positioning information is used to instruct the second domain management unit to repair the first network failure, or the cross-domain management unit may send the first domain management unit to the first domain management unit 2. Location information. The second location information is used by the first domain management unit to clear the first network fault. For example, the first domain management unit can clear the fault information and fault records of the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由人工修复，跨域管理单元可向人工修复***发送第三请求，所述第三请求用于请求人工处理所述第一网络故障。In a possible design, the second repair information is used to indicate that the first network fault is manually repaired, and the cross-domain management unit may send a third request to the manual repair system, and the third request is used to request manual repair. Handle the first network failure.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述跨域管理单元修复，跨域管理单元可对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the cross-domain management unit can repair the first network fault, and The repair process includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
第三方面，本申请实施例提供一种网络故障的处理方法，该方法可由第一域管理单元以及跨域管理单元实施。具体的，第一域管理单元可用于执行上述第一方面或第一方面的任一可能的设计中所示的方法，跨域管理单元可用于执行上述第二方面或第二方面的任一可能的设计中所示的方法。In a third aspect, embodiments of the present application provide a method for processing network failures, and the method can be implemented by a first domain management unit and a cross-domain management unit. Specifically, the first domain management unit can be used to execute the method shown in the above-mentioned first aspect or any possible design of the first aspect, and the cross-domain management unit can be used to execute any of the above-mentioned second aspect or any possible design of the second aspect. The method shown in the design.
第四方面，本申请实施例提供一种通信装置，所述通信装置用于实现上述第一方面或第一方面的各个可能的设计示例中第一域管理单元的功能。所述功能可以通过硬件实现，也可以通过硬件执行相应的软件实现。所述硬件或软件包括一个或多个与上述功能相对应的模块。In a fourth aspect, an embodiment of the present application provides a communication device, which is configured to implement the function of the first domain management unit in the foregoing first aspect or each possible design example of the first aspect. The function can be realized by hardware, or by hardware executing corresponding software. The hardware or software includes one or more modules corresponding to the above-mentioned functions.
在一个可能的设计中，所述通信装置的结构中可包括通信模块和处理模块，这些模块可以执行上述第一方面或第一方面的各个可能的设计示例中第一域管理单元的相应功能，具体参见方法示例中的详细描述，此处不做赘述。In a possible design, the structure of the communication device may include a communication module and a processing module, and these modules may perform the corresponding functions of the first domain management unit in the first aspect or each possible design example of the first aspect, For details, please refer to the detailed description in the method example, which will not be repeated here.
处理模块可用于获取第一网络故障的故障信息；处理模块还可用于根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。处理模块还可根据所述第一定位信息处理所述第一网络故障；或者，通信模块可向跨域管理单元发送所述第一定位信息。The processing module may be used to obtain fault information of the first network fault; the processing module may also be used to determine first location information of the first network fault according to the fault information, and the first location information includes the fault information of the first network fault. First scenario information and/or first repair information, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; The first repair information is used to indicate that the first network fault is repaired by the network element, the first domain management unit, the cross-domain management unit, or is manually repaired, or the first repair information is used to indicate the first A domain management unit cannot determine the repair body of the first network failure. The processing module may also process the first network fault according to the first positioning information; or, the communication module may send the first positioning information to the cross-domain management unit.
在一种可能的设计中，当所述第一定位信息为所述第一网络故障的第一修复信息时，处理模块可根据所述第一网络故障的故障信息确定所述第一场景信息，以及根据所述第一场景信息确定所述第一修复信息。In a possible design, when the first positioning information is the first repair information of the first network failure, the processing module may determine the first scene information according to the failure information of the first network failure, And determining the first repair information according to the first scene information.
在一种可能的设计中，当所述第一场景信息用于指示所述第一网络故障为硬件故障或环境故障时，处理模块可确定所述第一修复信息用于指示所述第一网络故障由人工修复；或者，In a possible design, when the first scene information is used to indicate that the first network failure is a hardware failure or an environmental failure, the processing module may determine that the first repair information is used to indicate the first network The fault is repaired manually; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理模块可根据所述第一网络故障对应的网元的异常的配置参数信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元修复，其中，所述配置参数由所述第一域管理单元生成；或者，When the first scenario information is used to indicate that the first network failure is a configuration failure, the processing module may determine that the first repair information is used according to the abnormal configuration parameter information of the network element corresponding to the first network failure Indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理模块可根据所述第一网络故障的关联对象的异常的配置参数信息，确定所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述配置参数不由所述第一域管理单元生成；或者，When the first scene information is used to indicate that the first network failure is a configuration failure, the processing module may determine that the first repair information is used for the abnormal configuration parameter information of the associated object of the first network failure Indicating that the first domain management unit cannot determine the repair body of the first network failure, and the configuration parameter is not generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为软件故障时，处理模块可确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或人工修复；或者，When the first scenario information is used to indicate that the first network failure is a software failure, the processing module may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or manual Repair; or,
当所述第一场景信息用于指示所述第一网络故障为业务故障时，处理模块可根据所述第一网络故障对应的网元的性能信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或者跨域管理单元修复；When the first scenario information is used to indicate that the first network failure is a service failure, the processing module may determine that the first repair information is used to indicate the performance information of the network element corresponding to the first network failure. The first network failure is repaired by the first domain management unit or the cross-domain management unit;
在一种可能的设计中，所述第一定位信息为所述第一场景信息，或者，所述第一定位信息为所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，通信模块还可在向跨域管理单元发送第一定位信息后，接收来自于所述跨域管理单元的所述第一网络故障的第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；处理模块可根据所述第二定位信息对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first positioning information is the first scene information, or the first positioning information is the first repair information, and the first repair information is used to indicate the first scene information. A domain management unit cannot determine the repair subject of the first network failure, and the communication module may also receive the first network failure information from the cross-domain management unit after sending the first positioning information to the cross-domain management unit. Second positioning information, where the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processing module may be based on the second The positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的设计中，当所述第一修复信息用于指示所述第一网络故障由网元修复时，处理模块可确定所述第一网络故障对应的至少一个网元；通信模块可向所述至少一个网元发送第一请求信息，所述第一请求信息用于请求所述至少一个网元对所述第一网络故障进 行修复。In a possible design, when the first repair information is used to indicate that the first network fault is repaired by a network element, the processing module may determine at least one network element corresponding to the first network fault; the communication module may Sending first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信模块可根据第一关联关系，确定所述第一网络故障的故障类型对应的定位信息，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication module may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first association The relationship is the association relationship between the fault type and the location information.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信模块可根据所述故障类型和所述第一网络故障的定位信息，更新第一关联关系，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication module may update the first association relationship according to the fault type and the location information of the first network fault, and the first The association relationship is the association relationship between the fault type and the location information.
在一种可能的设计中，通信模块可接收来自于所述跨域管理单元的所述第一关联关系。In a possible design, the communication module may receive the first association relationship from the cross-domain management unit.
在一种可能的设计中，通信模块还可用于获取所述第一网络故障对应的网元的性能信息和/或配置参数信息，处理模块还可用于根据所述第一网络故障的故障信息以及所述性能信息和/或所述配置参数确定所述第一定位信息。In a possible design, the communication module may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault, and the processing module may also be used to obtain the fault information and/or configuration parameter information of the first network fault. The performance information and/or the configuration parameters determine the first positioning information.
在一种可能的设计中，通信模块还可用于获取其他网络故障的故障信息，处理模块还可用于根据所述第一网络故障的故障信息和其他网络故障的故障信息确定所述第一网络故障的定位信息，所述第一网络故障与所述其他网络故障相关联。In a possible design, the communication module may also be used to obtain fault information of other network faults, and the processing module may also be used to determine the first network fault according to the fault information of the first network fault and the fault information of other network faults. Locating information, the first network failure is associated with the other network failures.
在一个可能的设计中，所述通信装置的结构中包括处理器，可选的还包括通信接口和存储器。所述通信接口可用于收发信息或数据，以及用于该通信装置与网络***中的其他设备进行通信交互，所述处理器被配置为支持所述通信装置执行上述第一方面或第一方面的各个可能的设计示例中第一域管理单元的相应的功能。所述存储器与所述处理器耦合，用于保存所述第一域管理单元必要的程序指令和数据。In a possible design, the structure of the communication device includes a processor, and optionally a communication interface and a memory. The communication interface may be used to send and receive information or data, and to communicate and interact with other devices in the network system between the communication device, and the processor is configured to support the communication device to perform the first aspect or the first aspect described above. The corresponding function of the first domain management unit in each possible design example. The memory is coupled with the processor, and is used for storing program instructions and data necessary for the first domain management unit.
处理器可用于获取第一网络故障的故障信息；处理器还可用于根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。处理器还可根据所述第一定位信息处理所述第一网络故障；或者，通信接口可向跨域管理单元发送所述第一定位信息。The processor may be used to obtain the fault information of the first network fault; the processor may also be used to determine the first location information of the first network fault according to the fault information, and the first location information includes the fault information of the first network fault. First scenario information and/or first repair information, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; The first repair information is used to indicate that the first network fault is repaired by the network element, the first domain management unit, the cross-domain management unit, or is manually repaired, or the first repair information is used to indicate the first A domain management unit cannot determine the repair body of the first network failure. The processor may also process the first network fault according to the first positioning information; or, the communication interface may send the first positioning information to the cross-domain management unit.
在一种可能的设计中，当所述第一定位信息为所述第一网络故障的第一修复信息时，处理器可根据所述第一网络故障的故障信息确定所述第一场景信息，以及根据所述第一场景信息确定所述第一修复信息。In a possible design, when the first positioning information is the first repair information of the first network failure, the processor may determine the first scene information according to the failure information of the first network failure, And determining the first repair information according to the first scene information.
在一种可能的设计中，当所述第一场景信息用于指示所述第一网络故障为硬件故障或环境故障时，处理器可确定所述第一修复信息用于指示所述第一网络故障由人工修复；或者，In a possible design, when the first scene information is used to indicate that the first network failure is a hardware failure or an environmental failure, the processor may determine that the first repair information is used to indicate the first network The fault is repaired manually; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理器可根据所述第一网络故障对应的网元的异常的配置参数信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元修复，其中，所述配置参数由所述第一域管理单元生成；或者，When the first scenario information is used to indicate that the first network failure is a configuration failure, the processor may determine that the first repair information is used according to the abnormal configuration parameter information of the network element corresponding to the first network failure Indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理器可根据所述第一网络故障的关联对象的异常的配置参数信息，确定所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述配置参数不由所述第一域管理单 元生成；或者，When the first scenario information is used to indicate that the first network failure is a configuration failure, the processor may determine that the first repair information is used for the abnormal configuration parameter information of the associated object of the first network failure Indicating that the first domain management unit cannot determine the repair body of the first network failure, and the configuration parameter is not generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为软件故障时，处理器可确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或人工修复；或者，When the first scene information is used to indicate that the first network failure is a software failure, the processor may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or manual Repair; or,
当所述第一场景信息用于指示所述第一网络故障为业务故障时，处理器可根据所述第一网络故障对应的网元的性能信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或者跨域管理单元修复；When the first scenario information is used to indicate that the first network failure is a service failure, the processor may determine, according to the performance information of the network element corresponding to the first network failure, that the first repair information is used to indicate all The first network failure is repaired by the first domain management unit or the cross-domain management unit;
在一种可能的设计中，所述第一定位信息为所述第一场景信息，或者，所述第一定位信息包括所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，通信接口还可在向跨域管理单元发送第一定位信息后，接收来自于所述跨域管理单元的所述第一网络故障的第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；处理器可根据所述第二定位信息对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information. A domain management unit cannot determine the repair subject of the first network failure, and the communication interface may also receive the first network failure information from the cross-domain management unit after sending the first positioning information to the cross-domain management unit. Second positioning information, where the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processor may be based on the second The positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的设计中，当所述第一修复信息用于指示所述第一网络故障由网元修复时，处理器可确定所述第一网络故障对应的至少一个网元；通信接口可向所述至少一个网元发送第一请求信息，所述第一请求信息用于请求所述至少一个网元对所述第一网络故障进行修复。In a possible design, when the first repair information is used to indicate that the first network fault is repaired by a network element, the processor may determine at least one network element corresponding to the first network fault; the communication interface may Sending first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信接口可根据第一关联关系，确定所述第一网络故障的故障类型对应的定位信息，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication interface may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first association The relationship is the association relationship between the fault type and the location information.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信接口可根据所述故障类型和所述第一网络故障的定位信息，更新第一关联关系，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication interface may update the first association relationship according to the fault type and the location information of the first network fault, and the first The association relationship is the association relationship between the fault type and the location information.
在一种可能的设计中，通信接口可接收来自于所述跨域管理单元的所述第一关联关系。In a possible design, the communication interface may receive the first association relationship from the cross-domain management unit.
在一种可能的设计中，通信接口还可用于获取所述第一网络故障对应的网元的性能信息和/或配置参数信息，处理器还可用于根据所述第一网络故障的故障信息以及所述性能信息和/或所述配置参数确定所述第一定位信息。In a possible design, the communication interface may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault, and the processor may also be used to obtain the fault information and/or configuration parameter information of the first network fault. The performance information and/or the configuration parameters determine the first positioning information.
在一种可能的设计中，通信接口还可用于获取其他网络故障的故障信息，处理器还可用于根据所述第一网络故障的故障信息和其他网络故障的故障信息确定所述第一网络故障的定位信息，所述第一网络故障与所述其他网络故障相关联。In a possible design, the communication interface may also be used to obtain fault information of other network faults, and the processor may also be used to determine the first network fault according to the fault information of the first network fault and the fault information of other network faults. Locating information, the first network failure is associated with the other network failures.
第五方面，本申请实施例提供一种通信装置，所述通信装置用于实现上述第二方面或第二方面的各个可能的设计示例中跨域管理单元的功能。所述功能可以通过硬件实现，也可以通过硬件执行相应的软件实现。所述硬件或软件包括一个或多个与上述功能相对应的模块。In a fifth aspect, an embodiment of the present application provides a communication device, which is configured to implement the function of the cross-domain management unit in the foregoing second aspect or each possible design example of the second aspect. The function can be realized by hardware, or by hardware executing corresponding software. The hardware or software includes one or more modules corresponding to the above-mentioned functions.
在一个可能的设计中，所述通信装置的结构中可包括通信模块和处理模块，这些模块可以执行上述第二方面或第二方面的各个可能的设计示例中跨域管理单元的相应功能，具体参见方法示例中的详细描述，此处不做赘述。In a possible design, the structure of the communication device may include a communication module and a processing module, and these modules may perform the corresponding functions of the cross-domain management unit in the above-mentioned second aspect or each possible design example of the second aspect, specifically Please refer to the detailed description in the method example, which will not be repeated here.
通信模块可用于接收第一网络故障的第一定位信息，所述第一定位信息来自于第一域管理单元；所述第一定位信息包括所述第一网络故障的第一场景信息和/或网络故障的第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故 障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。处理模块可用于根据所述第一定位信息处理所述第一网络故障。The communication module may be used to receive first location information of a first network failure, where the first location information comes from a first domain management unit; the first location information includes first scene information of the first network failure and/or First repair information of a network failure, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the first repair information Used to indicate that the first network fault is repaired by a network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate the first domain The management unit cannot determine the repair body of the first network failure. The processing module may be used to process the first network fault according to the first positioning information.
在一种可能的设计中，所述第一场景信息用于指示所述第一网络故障为硬件故障或者环境故障，或者，所述第一修复信息用于指示所述第一网络故障由人工修复，处理模块可用于令通信模块向人工修复***发送第二请求，所述第二请求用于请求人工处理所述第一网络故障。In a possible design, the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure, or the first repair information is used to indicate that the first network failure is manually repaired The processing module can be used to make the communication module send a second request to the manual repair system, and the second request is used to request manual processing of the first network fault.
在一种可能的设计中，所述第一修复信息用于指示所述第一网络故障由所述跨域管理单元修复，处理模块可用于对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module may be used to repair the first network fault; the repair The processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息包括第一场景信息时，处理模块可用于根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复。处理模块还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information includes first scene information, The processing module may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and/or Second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to indicate The first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired. The processing module may also process the first network fault according to the second positioning information.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，通信模块还可用于接收第二域管理单元发送的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体；处理模块还可以根据所述第一定位信息和所述第二网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元修复或者人工修复；处理模块还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information When the communication module is also used to receive the location information and/or fault information of the second network fault sent by the second domain management unit, the second network fault is associated with the first network fault; The positioning information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure The third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or, The third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure; the processing module may also be based on the first positioning information and the positioning information of the second network failure and/ Or the failure information determines the second location information of the first network failure; the second location information includes second scene information and/or second repair information, and the second scene information is used to indicate that the first network failure is software At least one of failure, hardware failure, configuration failure, environmental failure, or service failure; the second repair information is used to indicate that the first network failure is repaired by the first domain management unit and managed by the second domain Unit repair, the cross-domain management unit repair or manual repair; the processing module may also process the first network fault according to the second positioning information.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，处理模块可令通信模块向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第一域管理单元对所述第一网络故障进行修复处理。In a possible design, the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the processing module may cause the communication module to send the first domain management unit Second positioning information, where the second positioning information is used to instruct the first domain management unit to repair the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，处理模块可令通信模块向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理，或者，处理模块可令通信模块向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用 于指示所述第一域管理单元清除所述第一网络故障。In a possible design, the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the processing module may cause the communication module to send the second domain management unit to the second domain management unit. Second positioning information, where the second positioning information is used to instruct the second domain management unit to repair the first network failure, or the processing module may cause the communication module to send all information to the first domain management unit The second positioning information is used to instruct the first domain management unit to clear the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由人工修复，处理模块可令通信模块向人工修复***发送第三请求，所述第三请求用于请求人工处理所述第一网络故障。In a possible design, the second repair information is used to indicate that the first network fault is manually repaired, and the processing module may cause the communication module to send a third request to the manual repair system, and the third request is used to request Manually handle the first network failure.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述跨域管理单元修复，处理模块可对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module may perform repair processing on the first network fault, and the repair processing Including at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
在一个可能的设计中，所述通信装置的结构中包括处理器，可选的还包括通信接口和存储器。所述通信接口可用于收发信息或数据，以及用于该通信装置与网络***中的其他设备(如第一域管理单元)进行通信交互，所述处理器被配置为支持所述通信装置执行上述第二方面或第二方面的各个可能的设计示例中跨域管理单元的相应的功能。所述存储器与所述处理器耦合，用于保存所述跨域管理单元必要的程序指令和数据。In a possible design, the structure of the communication device includes a processor, and optionally a communication interface and a memory. The communication interface may be used to send and receive information or data, and to communicate and interact with other devices in the network system (such as the first domain management unit) between the communication device, and the processor is configured to support the communication device to perform the foregoing Corresponding functions of the cross-domain management unit in the second aspect or each possible design example of the second aspect. The memory is coupled with the processor, and is used to store necessary program instructions and data of the cross-domain management unit.
第六方面，本申请实施例提供一种通信***(或称网络***)。该通信***可包括以上第四方面及提供的通信装置，以及包括以上第五方面提供的通信装置。In the sixth aspect, an embodiment of the present application provides a communication system (or network system). The communication system may include the above fourth aspect and the provided communication device, as well as the above fifth aspect of the communication device.
具体的，该通信***中，所述第一域管理单元可用于获取第一网络故障的故障信息；用于根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体；以及，用于向跨域管理单元发送所述第一定位信息。跨域管理单元可用于接收所述第一定位信息，并根据所述第一定位信息处理所述第一网络故障。Specifically, in the communication system, the first domain management unit may be used to obtain fault information of a first network fault; and used to determine the first location information of the first network fault according to the fault information, and the first The location information includes first scene information and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or At least one of a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, repaired by the first domain management unit, repaired by a cross-domain management unit, or manually repaired, or, The first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure; and, is used to send the first positioning information to the cross-domain management unit. The cross-domain management unit may be used to receive the first positioning information, and process the first network fault according to the first positioning information.
在一种可能的示例中，第一定位信息为所述第一场景信息，或者，所述第一定位信息包括所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，则所述跨域管理单元还用于，根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复；以及，用于根据所述第二定位信息对所述第一网络故障进行处理。In a possible example, the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first domain If the management unit cannot determine the repair subject of the first network failure, the cross-domain management unit is further configured to determine the first network according to the first positioning information and/or the failure information of the first network failure The second location information of the failure; the second location information includes second scene information and/or second repair information, and the second scene information is used to indicate that the first network failure is a software failure, a hardware failure, or a configuration failure , At least one of an environmental failure or a service failure; the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit Repair or manual repair; and, for processing the first network fault according to the second positioning information.
在一种可能的示例中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，所述跨域管理单元还可用于接收来自于第二域管理单元的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体。所述跨域管理单元具体用于：根据所述第一定位信息和所述第二 网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元修复或者人工修复；以及，根据所述第二定位信息对所述第一网络故障进行处理。In a possible example, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information When the cross-domain management unit is also used to receive the location information and/or fault information of the second network fault from the second domain management unit, the second network fault is associated with the first network fault; The location information of the second network failure includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure The third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, repaired by the second domain management unit, repaired by the cross-domain management unit, or manually Repair, or, the third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure. The cross-domain management unit is specifically configured to: determine the second location information of the first network fault according to the first location information and the location information and/or fault information of the second network fault; the second location information includes Second scenario information and/or second repair information, where the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; The second repair information is used to indicate that the first network fault is repaired by the first domain management unit, the second domain management unit, the cross-domain management unit is repaired or manually repaired; and, according to the second The positioning information processes the first network fault.
在一种可能的示例中，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，所述跨域管理单元可向所述第一域管理单元发送所述第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；所述第一域管理单元还可接收所述第二定位信息，并根据所述第二定位信息对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible example, the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the cross-domain management unit may send all the information to the first domain management unit. The second positioning information, the second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the first domain management unit The second positioning information may also be received, and the first network fault may be repaired according to the second positioning information. The repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的示例中，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，所述跨域管理单元可向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理；所述通信***还包括所述第二域管理单元，所述第二域管理单元用于：根据所述第二定位信息对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible example, the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management unit may send all the information to the second domain management unit. The second positioning information, the second positioning information is used to instruct the second domain management unit to repair the first network failure; the communication system further includes the second domain management unit, and the second domain management unit The two-domain management unit is configured to perform repair processing on the first network fault according to the second positioning information, and the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的示例中，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，所述跨域管理单元可向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于所述第一域管理单元清除所述第一网络故障；所述第一域管理单元还可用于：清除所述第一网络故障。In a possible example, the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management unit may send all information to the first domain management unit. For the second positioning information, the second positioning information is used by the first domain management unit to clear the first network fault; the first domain management unit may also be used for clearing the first network fault.
第七方面，本申请提供一种计算机存储介质，所述计算机存储介质中存储有指令(或称程序)，当其在计算机上被调用执行时，使得计算机执行上述第一方面或第一方面的任意一种可能的设计或第二方面或第二方面的任意一种可能的设计中所述的方法。In a seventh aspect, this application provides a computer storage medium in which instructions (or programs) are stored, which when invoked and executed on a computer, cause the computer to execute the above-mentioned first aspect or the first aspect. Any possible design or the method described in the second aspect or any possible design of the second aspect.
第八方面，本申请提供一种计算机程序产品，该计算基础产品可包含指令，当所述计算机程序产品在计算机上运行时，使得计算机执行上述第一方面或第一方面的任意一种可能的设计，或第二方面或第二方面的任意一种可能的设计中所述的方法。In an eighth aspect, the present application provides a computer program product. The basic computing product may contain instructions that, when the computer program product runs on a computer, cause the computer to execute the first aspect or any one of the first aspects described above. Design, or the method described in the second aspect or any one of the possible designs of the second aspect.
第九方面，本申请提供一种芯片或包含芯片的芯片***，该芯片可包括处理器。该芯片还可以包括存储器(或存储模块)和/或通信接口(或通信模块)。该芯片可用于执行上述第一方面或第一方面的任意一种可能的设计或第二方面或第二方面的任意一种可能的设计中所述的方法。该芯片***可以由上述芯片构成，也可以包含上述芯片和其他分立器件，如存储器(或存储模块)和/或通信接口(或通信模块)。In a ninth aspect, the present application provides a chip or a chip system including the chip, and the chip may include a processor. The chip may also include a memory (or storage module) and/or a communication interface (or communication module). The chip can be used to execute the method described in the first aspect or any one possible design of the first aspect or the second aspect or any one possible design of the second aspect. The chip system may be composed of the above-mentioned chips, or may include the above-mentioned chips and other discrete devices, such as a memory (or storage module) and/or a communication interface (or communication module).
上述第二方面至第九方面及其可能的设计中的有益效果可以参考对第一方面及其任一可能的设计中所述方法的有益效果的描述。For the beneficial effects of the above-mentioned second to ninth aspects and their possible designs, reference may be made to the description of the beneficial effects of the method in the first aspect and any of its possible designs.
附图说明Description of the drawings
图1为本申请实施例提供的一种网络***的架构示意图；FIG. 1 is a schematic diagram of the architecture of a network system provided by an embodiment of this application;
图2为本申请实施例提供的一种网络故障的处理方法的流程示意图；2 is a schematic flowchart of a method for processing a network fault according to an embodiment of the application;
图3为本申请实施例提供的另一种网络故障的处理方法的流程示意图；FIG. 3 is a schematic flowchart of another method for processing a network fault according to an embodiment of the application;
图4为本申请实施例提供的另一种网络故障的处理方法的流程示意图；FIG. 4 is a schematic flowchart of another method for processing network failures according to an embodiment of the application;
图5为本申请实施例提供的另一种网络故障的处理方法的流程示意图；FIG. 5 is a schematic flowchart of another method for processing network failures according to an embodiment of the application;
图6为本申请实施例提供的另一种网络故障的处理方法的流程示意图；FIG. 6 is a schematic flowchart of another method for processing network failures according to an embodiment of the application;
图7为本申请实施例提供的另一种网络故障的处理方法的流程示意图；FIG. 7 is a schematic flowchart of another method for processing a network fault according to an embodiment of the application;
图8为本申请实施例提供的一种通信装置的结构示意图；FIG. 8 is a schematic structural diagram of a communication device provided by an embodiment of this application;
图9为本申请实施例提供的另一种通信装置的结构示意图。FIG. 9 is a schematic structural diagram of another communication device provided by an embodiment of this application.
具体实施方式Detailed ways
为了提高网络故障处理的自动化程度，本申请提供一种网络故障的处理方法及装置。下面将结合附图对本申请作进一步地详细描述。应理解，下面所介绍的方法实施例中的具体操作方法也可以应用于装置实施例或***实施例中。In order to improve the degree of automation of network fault processing, this application provides a method and device for processing network faults. The application will be further described in detail below in conjunction with the accompanying drawings. It should be understood that the specific operation methods in the method embodiments introduced below may also be applied to the device embodiment or the system embodiment.
如图1所示，本申请所述网络***(或称网络管理***、管理架构)，可包括业务支撑***(business support system,BSS)、跨域管理单元(或称跨域网络管理单元、跨域网络管理***)以及域管理设备(或称域网络管理单元、域网络管理***或)。该网络***还可包括由域管理单元管理的一个或多个网元(或称站点、节点或网络站点等)，如无线接入网(radio access network，RAN)网元、核心网(core network，CN)网元等等。As shown in Figure 1, the network system (or network management system, management architecture) described in this application may include a business support system (BSS), a cross-domain management unit (or cross-domain network management unit, and cross-domain network management unit). Domain network management system) and domain management equipment (or domain network management unit, domain network management system or). The network system may also include one or more network elements (or sites, nodes, or network sites, etc.) managed by the domain management unit, such as radio access network (RAN) network elements, core network (core network) , CN) network elements and so on.
示例性的，BSS是面向运营商业务和服务的***，其可用于提供计费、结算、帐务、客服、营业、网络监控等功能和服务。BSS可包括工单***或人工修复***，用于根据故障信息进行派单处理，进而通知故障处理人员进行故障处理。Exemplarily, the BSS is a system for operators' business and services, which can be used to provide functions and services such as billing, settlement, accounting, customer service, business, and network monitoring. The BSS may include a work order system or a manual repair system, which is used to dispatch orders based on the fault information, and then notify the fault handlers for fault handling.
跨域管理单元，或称跨域管理功能单元(cross domain management function，CD-MnF)、网络管理功能单元(network management function，NMF)。跨域管理单元可提供以下一项或者多项管理功能或者管理服务：网络的生命周期管理，网络的部署，网络的故障管理(包括故障采集，故障识别，根因分析和故障处理等)，网络的性能管理，网络的配置管理，网络的保障，网络的优化功能，网络意图(intent from communication service provider，intent-CSP/intent from communication service consumer，intent-CSC)的翻译等；这里的网络可以包括一个或者多个网元或者子网络。网络的故障可包括此网络所有组件(网络的组件比如，子网络，网元，网络功能，小区，单板，芯片等)的故障。Cross-domain management unit, or cross-domain management function unit (CD-MnF), network management function unit (network management function, NMF). The cross-domain management unit can provide one or more of the following management functions or management services: network life cycle management, network deployment, network fault management (including fault collection, fault identification, root cause analysis and fault handling, etc.), network Performance management, network configuration management, network protection, network optimization functions, network intent (intent from communication service provider, intent-CSP/intent from communication service consumer, intent-CSC) translation, etc.; the network here can include One or more network elements or sub-networks. The failure of the network may include failures of all components of the network (components of the network, such as sub-networks, network elements, network functions, cells, boards, chips, etc.).
跨域管理单元可以是网络切片管理功能单元(network slice management function，NSMF)或者跨域管理数据分析功能单元(management data analytical function，MDAF)或者跨域自组织网络功能(self-organization network function，SON Function)或者跨域意图管理功能单元(intent driven MnF)。应理解，在某些部署场景下，跨域管理单元也可以提供子网络的生命周期管理，子网络的部署，子网络的故障管理(包括故障采集，故障识别，根因分析和故障处理等)，子网络的性能管理，子网络的配置管理，子网络的保障，子网络的优化功能，子网络意图的翻译等。这里的子网络可由一个或多个更小的子网络组成。其中，子网络的故障包括此子网络所有组件如子网络、网元、网络功能、小区、单板或者芯片等的故障。应理解，跨域管理单元可对应于一个或多个域管理单元，因此可用于在一个或多个域管理单元的管理范围内实现统一管理。The cross-domain management unit can be a network slice management function (NSMF) or a cross-domain management data analysis function (MDAF) or a cross-domain self-organization network function (SON). Function) or cross-domain intent management functional unit (intent driven MnF). It should be understood that in some deployment scenarios, the cross-domain management unit can also provide life cycle management of sub-networks, deployment of sub-networks, and fault management of sub-networks (including fault collection, fault identification, root cause analysis and fault handling, etc.) , Performance management of sub-network, configuration management of sub-network, guarantee of sub-network, optimization function of sub-network, translation of sub-network intent, etc. The sub-network here can be composed of one or more smaller sub-networks. Among them, the failure of a sub-network includes failures of all components of the sub-network, such as sub-networks, network elements, network functions, cells, boards, or chips. It should be understood that the cross-domain management unit may correspond to one or more domain management units, and therefore can be used to realize unified management within the management scope of one or more domain management units.
域管理单元也可被称为域管理功能单元(domain management function,Domain-MnF)，也叫子网络管理功能单元(network management function，NMF)或者网元管理功能单元。域管理单元可提供以下一项或者多项管理功能或者管理服务：子网络或者网元的生命周期管 理，子网络或者网元的部署，子网络或者网元的性能管理，子网络或者网元的保障，子网络或者网元的优化功能，子网络或者网元的意图(intent from network operator，Intent-NOP)翻译等，这里的子网络包括一个或者多个网元。其中，子网络或者网元的故障管理(包括故障采集，故障识别，根因分析和故障处理等)的故障。网元的故障包括此网元所有组件(网元的组件比如网络功能、小区、单板或者芯片等的故障。子网络也可以包括子网络，即一个或者多个子网络组成一个更大的子网络。域管理单元可以是网络切片子网络管理功能单元、域管理数据分析功能单元(Domain MDAF)或者域自组织网络功能或者域意图管理功能单元。The domain management unit may also be called a domain management function (domain-management function, Domain-MnF), also called a sub-network management function (NMF) or a network element management function unit. The domain management unit can provide one or more of the following management functions or management services: life cycle management of sub-networks or network elements, deployment of sub-networks or network elements, performance management of sub-networks or network elements, and sub-networks or network elements Assurance, optimization functions of sub-networks or network elements, intent from network operator (Intent-NOP) translation of sub-networks or network elements, etc. The sub-network here includes one or more network elements. Among them, faults in the fault management (including fault collection, fault identification, root cause analysis and fault handling, etc.) of the sub-network or network element. The failure of the network element includes all the components of the network element (the failure of the components of the network element such as the network function, the cell, the board or the chip, etc.. A sub-network can also include a sub-network, that is, one or more sub-networks form a larger sub-network The domain management unit can be a network slice sub-network management function unit, a domain management data analysis function unit (Domain MDAF), or a domain self-organizing network function or a domain intention management function unit.
示例性的，域管理单元可以按以下方式部署，但不仅限于：Exemplarily, the domain management unit can be deployed in the following ways, but not limited to:
按网络类型部署，则域管理单元可包括接入网域管理功能单元(RANDomain Management Function)，核心网域管理功能单元(core domain management function)，传输网域管理功能单元(transport domain management function)。此外，域管理单元也可以是某个域网络管理***，用于可以管理接入网、核心网和传输网中的两种或者全部类型的网络。此种划分方式下，域管理单元的管理范围分别是接入网、核心网或传输网。Deployed by network type, the domain management unit may include an access domain management function unit (RANDomain Management Function), a core domain management function unit (core domain management function), and a transport domain management function unit (transport domain management function). In addition, the domain management unit may also be a certain domain network management system for managing two or all types of networks among the access network, the core network, and the transmission network. Under this division method, the management scope of the domain management unit is the access network, the core network or the transmission network respectively.
按行政区域划分，则域管理单元可包括某个地区的域管理功能单元，比如上海域管理功能单元、北京域管理功能单元等。此种划分方式下，域管理单元的管理范围是地区。Divided by administrative area, the domain management unit may include a domain management function unit in a certain area, such as the Shanghai domain management function unit, the Beijing domain management function unit, and so on. Under this division method, the management scope of the domain management unit is the region.
此外，也可同时采取网络类型和行政区域的划分方式部署域管理单元。In addition, the division of network types and administrative regions can also be used to deploy domain management units at the same time.
网元提供网络服务的实体，包括核心网网元和/或接入网网元。其中，接入网网元例如基站、集中控制单元(CUCP)、集中单元(CU)、分布式单元(DU)或集中用户面单元(CUUP)。接入网网元例如接入和移动性管理功能(access and mobility management function，AMF)、会话管理功能(session management function，SMF)、策略控制功能(policy control function，PCF)、网络数据分析单元(network data analytics function，NWDAF)、网络仓库单元(network repository function，NRF)或网关等。示例性的，网元可用于提供以下一项或者多项管理功能或者管理服务：网元的生命周期管理、网元的部署、网元的故障管理(包括故障采集，故障识别，根因分析和故障处理等)、网元的性能管理、网元的保障、网元的优化功能或者网元的意图翻译等。Network elements provide network service entities, including core network network elements and/or access network network elements. Among them, the network elements of the access network are, for example, a base station, a centralized control unit (CUCP), a centralized unit (CU), a distributed unit (DU), or a centralized user plane unit (CUUP). Access network elements such as access and mobility management function (AMF), session management function (SMF), policy control function (PCF), network data analysis unit ( network data analytics function, NWDAF), network repository function (NRF) or gateway, etc. Exemplarily, a network element can be used to provide one or more of the following management functions or management services: network element life cycle management, network element deployment, network element fault management (including fault collection, fault identification, root cause analysis and Fault handling, etc.), network element performance management, network element protection, network element optimization functions, or network element intent translation, etc.
应理解，服务化管理架构聚焦于管理服务的提供者和管理服务调用者，具体如下：It should be understood that the service-oriented management architecture focuses on the provider of the management service and the caller of the management service, as follows:
当管理服务为以上跨域管理单元提供的管理服务，则跨域管理单元为管理服务提供者(management service producer,MnSproducer)，BSS为管理服务调用者(management service consumer,MnSconsumer)。When the management service is the management service provided by the above cross-domain management unit, the cross-domain management unit is the management service producer (management service producer, MnSproducer), and the BSS is the management service consumer (management service consumer, MnSconsumer).
当管理服务为以上域管理单元提供的管理服务，则域管理单元为管理服务提供者，跨域管理单元为管理服务调用者。When the management service is the management service provided by the above domain management unit, the domain management unit is the management service provider, and the cross-domain management unit is the management service caller.
当管理服务为以上网元提供的管理服务，则网元为管理服务提供者，域管理单元为管理服务调用者。When the management service is the management service provided by the above network elements, the network element is the management service provider, and the domain management unit is the management service caller.
目前，在如图1所示网络***中发送网络故障时，常见的处理方式为，由域管理单元、跨域管理单元逐级向BSS(或工单***)报告故障，由BSS派单，进而由人工根据派单对网络故障进行处理。这样的处理方式自动化程度不高，需要大量人工参与到网络故障的处理中，亟需改进。At present, when sending a network fault in the network system shown in Figure 1, the common handling method is that the domain management unit and the cross-domain management unit report the fault to the BSS (or work order system) level by level, and the BSS dispatches the order, and then The network fault is handled manually according to the dispatch order. Such a processing method is not highly automated, and requires a large amount of manual participation in the processing of network faults, which is in urgent need of improvement.
为了提高如图1所示网络***的自动化程度，本申请实施例提供一种网络故障的处理方法。In order to improve the degree of automation of the network system as shown in FIG. 1, an embodiment of the present application provides a method for processing network failures.
应理解，本申请所述网络故障包括告警(alarm)和/或故障(fault)。其中，告警是指设备或网络***轮询发现故障时所上报的信息。每个告警都对应的有恢复告警，收到恢复告警后，告警提示将显示为恢复状态。故障是指某一功能无法按指定操作正常实现，不包括由于预防性维护和外部资源缺乏以及故意设定造成的无法操作。此外应理解，有告警不一定会有故障，有故障会产生对应告警。而且一个故障可能会产生多条告警，一条告警可能也会对应多个故障。It should be understood that the network faults described in this application include alarms and/or faults. Among them, the alarm refers to the information reported when a device or network system polls and finds a fault. Each alarm corresponds to a recovery alarm. After receiving the recovery alarm, the alarm prompt will be displayed as a recovery state. Failure refers to a function that cannot be implemented normally according to the specified operation, and does not include the inability to operate due to preventive maintenance, lack of external resources, and deliberate settings. In addition, it should be understood that there may not necessarily be a failure if there is an alarm, and a corresponding alarm will be generated if there is a failure. And one fault may generate multiple alarms, and one alarm may also correspond to multiple faults.
如图2所示，该方法可包括以下步骤：As shown in Figure 2, the method may include the following steps:
S101：第一域管理单元获取第一网络故障的故障信息。S101: The first domain management unit acquires failure information of the first network failure.
故障信息可包括故障标识、故障类型或发生故障的对象等信息中的部分或全部信息。The fault information may include part or all of the information such as the fault identifier, the fault type, or the faulty object.
其中，故障标识可以用于唯一标识一个网络故障，故障类型可表示网络故障的类型，比如蓄电池停止供电故障，AAS硬件故障，射频单元硬件故障，CXU软件运行异常故障，小区PCI冲突故障，IP地址冲突故障，载波间隔配置不匹配故障和小区配置异常故障等，发生故障的对象表示产生所述故障的网元或者网元组件，网元组件包括网络功能，单板，小区，芯片等。Among them, the fault identifier can be used to uniquely identify a network fault. The fault type can indicate the type of network fault, such as battery stop power supply fault, AAS hardware fault, radio frequency unit hardware fault, CXU software operation abnormal fault, community PCI conflict fault, IP address Conflict faults, carrier spacing configuration mismatch faults and cell configuration abnormal faults, etc. The object of the fault refers to the network element or network element component that caused the fault. The network element component includes network functions, boards, cells, chips, etc.
S102：第一域管理单元根据故障信息确定第一网络故障的第一定位信息。S102: The first domain management unit determines first location information of the first network fault according to the fault information.
该第一定位信息包括第一网络故障的第一场景信息和/或第一修复信息，第一场景信息可用于指示第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种。换句话说，第一场景信息可用于指示第一网络故障发生的原因类别。The first location information includes first scene information and/or first repair information of the first network failure, and the first scene information can be used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure. At least one of. In other words, the first scene information can be used to indicate the cause category of the first network failure.
其中，软件故障表示由于软件异常导致的网络故障，比如射频单元软件故障引起的网络故障。硬件故障表示由于硬件异常导致的故障，比如射频单元硬件运行异常引起的网络故障；配置类故障由于配置异常引起的故障，比如小区的物理小区标识(physical cell identifier，PCI)冲突故障。环境故障表示由于环境异常导致的网络故障，比如温度、湿度等引起的网络故障。业务故障表示由于业务异常导致的网络故障，比如业务掉话或延时等引起的网络故障。Among them, software failure means a network failure caused by a software abnormality, such as a network failure caused by a software failure of a radio frequency unit. Hardware failure refers to a failure caused by a hardware abnormality, such as a network failure caused by an abnormal hardware operation of a radio frequency unit; a configuration failure caused by a configuration abnormality, such as a physical cell identifier (PCI) conflict failure of a cell. Environmental failures indicate network failures caused by environmental abnormalities, such as network failures caused by temperature and humidity. Service failures indicate network failures caused by service abnormalities, such as network failures caused by service dropped calls or delays.
第一修复信息可用于指示第一网络故障由第一网络故障对应的网元修复、由第一域管理单元修复、由跨域管理单元修复、由人工修复。也就是说，第一修复信息可用于指示第一网络故障的修复主体。The first repair information may be used to indicate that the first network fault is repaired by the network element corresponding to the first network fault, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired. In other words, the first repair information can be used to indicate the repair subject of the first network failure.
其中，第一网络故障的修复主体可包括网元(比如每个第一网络故障相关联的网元，例如，产生第一网络故障的网元)、该第一域管理单元、跨域管理单元或者人工。此外，第一修复信息还可用于指示第一域管理单元无法确定第一网络故障的修复主体，或者说，目前尚不能确定该第一网络故障由谁修复。Wherein, the repair body of the first network failure may include network elements (for example, network elements associated with each first network failure, for example, the network element that caused the first network failure), the first domain management unit, and the cross-domain management unit Or manually. In addition, the first repair information may also be used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or in other words, it is not yet possible to determine who repairs the first network failure.
S103：第一域管理单元根据第一定位信息处理该第一网络故障。和/或，第一域管理单元向跨域管理单元发送该定位信息。S103: The first domain management unit processes the first network fault according to the first positioning information. And/or, the first domain management unit sends the positioning information to the cross-domain management unit.
采用以上方法，在确定以上第一定位信息的过程中，由第一域管理单元对第一网络故障进行了识别和分类，比如识别第一网络故障形成的原因和/或确定第一网络故障的修复主体，因此，根据定位信息进行第一网络故障的处理，可提高网络故障处理中的自动化，减少人工参与故障处理的程度，提高故障处理效率，同时可避免多个修复主体对同一个网络故障进行重复处理。Using the above method, in the process of determining the above first positioning information, the first domain management unit identifies and classifies the first network failure, such as identifying the cause of the first network failure and/or determining the first network failure Repair the main body. Therefore, the processing of the first network fault based on the location information can improve the automation in the network fault processing, reduce the degree of manual participation in the fault processing, improve the fault processing efficiency, and avoid multiple repair subjects on the same network failure Repeat processing.
下面通过举例的方式，说明S101可能的实施方式。The following describes possible implementations of S101 by way of examples.
方式一、第一域管理单元根据故障信息与定位信息之间的关联关系，确定第一网络故 障的故障信息对应的第一定位信息。Manner 1: The first domain management unit determines the first location information corresponding to the fault information of the first network fault according to the association relationship between the fault information and the location information.
具体的，故障信息可包括故障类型，故障类型与定位信息之间存在第一关联关系。第一关联关系可体现为网络故障的故障类型与第一场景信息和/或第一修复信息之间的对应关系。若第一网络故障的故障信息包括故障类型，则第一域管理单元可根据第一对应关系，确定第一网络故障的故障类型对应的定位信息。Specifically, the fault information may include a fault type, and there is a first association relationship between the fault type and the location information. The first association relationship may be embodied as the corresponding relationship between the fault type of the network fault and the first scenario information and/or the first repair information. If the fault information of the first network fault includes the fault type, the first domain management unit may determine the location information corresponding to the fault type of the first network fault according to the first correspondence relationship.
比如，第一网络故障的故障类型为自适应天线***(adaptive antenna system，AAS)硬件故障或者射频单元硬件故障等，第一域管理单元可以确定第一网络故障为硬件故障，即，第一网络故障的第一场景信息用于指示第一网络故障为硬件故障；此外，若第一网络故障的故障类型为蓄电池停止供电故障、自适应天线***硬件故障或者射频单元硬件故障，第一域管理单元可确定第一修复信息用于指示第一网络故障由人工修复。For example, the failure type of the first network failure is adaptive antenna system (AAS) hardware failure or radio frequency unit hardware failure, etc. The first domain management unit may determine that the first network failure is a hardware failure, that is, the first network The first scene information of the fault is used to indicate that the first network fault is a hardware fault; in addition, if the fault type of the first network fault is a battery stop power supply fault, an adaptive antenna system hardware fault, or a radio frequency unit hardware fault, the first domain management unit It can be determined that the first repair information is used to indicate that the first network failure is manually repaired.
又如，针对故障类型为链环扩展单元(chain extension unit，CXU)软件运行异常故障、射频单元软件运行异常故障或者单板软件同步失败故障等的第一网络故障，第一域管理单元可以确定这些第一网络故障的第一场景信息为软件故障；此外，针对故障类型为链环扩展单元软件运行异常故障、射频单元软件运行异常故障或者单板软件同步失败故障等的第一网络故障，第一域管理单元可以确定第一网络故障的第一修复信息用于指示第一网络故障由跨域管理单元或人工修复。For another example, for the first network failure such as the abnormal operation of the chain extension unit (CXU) software, the abnormal operation of the radio frequency unit software, or the failure of the single board software synchronization, the first domain management unit can determine The first scenario information of these first network failures is software failure; in addition, for the first network failures such as the abnormal operation of the link expansion unit software, the abnormal operation of the radio frequency unit software, or the failure of the single-board software synchronization failure, etc. A domain management unit may determine that the first repair information of the first network failure is used to indicate that the first network failure is repaired by the cross-domain management unit or manually.
再比如，针对故障类型为小区PCI冲突故障，IP地址冲突故障，载波间隔配置不匹配故障和小区配置异常故障等的第一网络故障，第一域管理单元可以确定这些第一网络故障的第一场景信息为软件故障。For another example, for first network failures such as cell PCI conflict failure, IP address conflict failure, carrier spacing configuration mismatch failure, and cell configuration abnormal failure, the first domain management unit can determine the first network failure of these first network failures. The scene information is a software failure.
再比如，针对故障类型为蓄电池停止供电故障或蓄电池温度高故障等第一网络故障，第一域管理单元可以确定这些第一网络故障的第一场景信息为环境故障。For another example, for a first network fault such as a battery stop power supply fault or a battery temperature fault, the first domain management unit may determine that the first scenario information of these first network faults is an environmental fault.
再比如，针对故障类型为小区拥塞故障或小区不可用故障等第一网络故障，第一域管理单元可以确定这些第一网络故障的第一场景信息为业务故障。For another example, for a first network failure such as a cell congestion failure or a cell unavailability failure, the first domain management unit may determine that the first scenario information of these first network failures is a service failure.
同理，第一域管理单元也可以存储有故障类型、故障标识或故障发生对象中的部分或全部故障信息与定位信息之间的关联关系，因此方便第一域管理单元根据该关联关系识别第一网络故障的定位信息。In the same way, the first domain management unit may also store the fault type, fault identification, or the association relationship between some or all of the fault information and the location information in the fault occurrence object, so that it is convenient for the first domain management unit to identify the first domain based on the association relationship. 1. Location information of a network fault.
应理解，故障信息与定位信息之间的关联关系可以是预先设定的，比如，由跨域管理单元确定以上第一对应关系，并将第一对应关系发送至第一域管理单元。此外，故障信息与定位信息之间的关联关系也可以是由人工确定并输入至第一域管理单元的。It should be understood that the association relationship between the fault information and the location information may be preset. For example, the cross-domain management unit determines the above first correspondence and sends the first correspondence to the first domain management unit. In addition, the association relationship between the fault information and the location information may also be manually determined and input to the first domain management unit.
另外应理解，可由第一域管理单元根据确定定位信息的结果更新故障信息与定位信息之间的关联关系。比如，第一域管理单元在根据某个第一网络故障的故障信息确定定位信息之后，可根据该故障信息和确定的定位信息更新本地存储的故障信息与定位信息之间的关联关系，后续可由与管理***根据该对应关系确定其他第一网络故障的故障信息对应的定位信息。In addition, it should be understood that the first domain management unit may update the association relationship between the fault information and the positioning information according to the result of determining the positioning information. For example, after the first domain management unit determines the location information according to the fault information of a certain first network fault, it can update the association relationship between the locally stored fault information and the location information according to the fault information and the determined location information, and subsequently The management system determines the location information corresponding to the fault information of other first network faults according to the corresponding relationship.
方式二、第一域管理单元根据第一网络故障的故障信息确定第一网络故障的第一场景信息，再根据第一网络故障的第一场景信息确定第一网络故障的第一修复信息。Manner 2: The first domain management unit determines the first scenario information of the first network fault according to the fault information of the first network fault, and then determines the first repair information of the first network fault according to the first scenario information of the first network fault.
具体的，在确定第一网络故障的第一场景信息时，第一域管理单元可根据故障信息与第一场景信息之间的关联关系，确定第一网络故障的故障信息对应的第一场景信息。其中，故障信息与第一场景信息之间的关联关系的设定方式可参照前述方式一中，设定故障信息与定位信息之间的关联关系的方式。Specifically, when determining the first scenario information of the first network fault, the first domain management unit may determine the first scenario information corresponding to the fault information of the first network fault according to the association relationship between the fault information and the first scenario information . Wherein, the way of setting the association relationship between the fault information and the first scene information can refer to the way of setting the association relationship between the fault information and the positioning information in the aforementioned way.
示例性的，域管理功能单元根据第一场景信息确定第一网络故障的第一修复信息的可能的方式包括：Exemplarily, the possible manners for the domain management function unit to determine the first repair information of the first network failure according to the first scenario information include:
当该第一网络故障的第一场景信息用于指示第一网络故障为硬件故障或者环境故障时，该第一域管理单元确定该第一修复信息用于指示该第一网络故障由人工修复。当该第一网络故障的第一场景信息用于指示第一网络故障为配置故障时，该第一域管理单元根据该第一网络故障的网元的配置参数的异常信息，确定该第一修复信息用于指示该第一网络故障由该第一域管理单元修复，其中，该配置参数由该第一域管理单元生成。当该第一网络故障的第一场景信息用于指示第一网络故障为配置故障时，该第一域管理单元根据该第一网络故障的关联对象的配置参数的异常信息，确定该第一修复信息用于指示该第一域管理单元无法确定该第一网络故障的修复主体，该配置参数不由该第一域管理单元生成。当该第一网络故障的第一场景信息用于指示第一网络故障为软件故障时，该第一域管理单元确定该第一修复信息用于指示该第一网络故障由该第一域管理单元或人工修复。当该第一网络故障的第一场景信息用于指示第一网络故障为业务故障时，该第一域管理单元根据该第一网络故障的关联对象的性能信息，确定该第一修复信息用于指示该第一网络故障由该第一域管理单元或者跨域管理单元修复。When the first scenario information of the first network failure is used to indicate that the first network failure is a hardware failure or an environmental failure, the first domain management unit determines that the first repair information is used to indicate that the first network failure is manually repaired. When the first scenario information of the first network failure is used to indicate that the first network failure is a configuration failure, the first domain management unit determines the first repair according to the abnormal information of the configuration parameter of the network element of the first network failure The information is used to indicate that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit. When the first scenario information of the first network failure is used to indicate that the first network failure is a configuration failure, the first domain management unit determines the first repair according to the abnormal information of the configuration parameter of the associated object of the first network failure The information is used to indicate that the first domain management unit cannot determine the repair body of the first network failure, and the configuration parameter is not generated by the first domain management unit. When the first scenario information of the first network failure is used to indicate that the first network failure is a software failure, the first domain management unit determines that the first repair information is used to indicate that the first network failure is caused by the first domain management unit Or manual repair. When the first scenario information of the first network failure is used to indicate that the first network failure is a service failure, the first domain management unit determines that the first repair information is used for the performance information of the associated object of the first network failure It indicates that the first network fault is repaired by the first domain management unit or the cross-domain management unit.
方式三、第一域管理单元根据第一网络故障的故障信息和该第一网络故障相关的其他信息确定第一网络故障的第一定位信息。这里的该第一网络故障相关的其他信息，可包括发生该第一网络故障的网元(或网元中的组件)的性能信息或配置参数信息，或者其他网络故障的故障信息等等。Manner 3: The first domain management unit determines the first location information of the first network failure according to the failure information of the first network failure and other information related to the first network failure. The other information related to the first network failure here may include performance information or configuration parameter information of the network element (or component in the network element) where the first network failure occurs, or failure information of other network failures, and so on.
示例性的，第一域管理单元可根据故障信息和其他的信息对第一网络故障进行分析，根据分析过程确定第一网络故障的第一定位信息。Exemplarily, the first domain management unit may analyze the first network fault according to the fault information and other information, and determine the first location information of the first network fault according to the analysis process.
下面举例进行说明：The following example illustrates:
若第一网络故障为基带单元(baseband unit，BBU)组网拓扑与配置不一致故障，第一域管理单元可根据规划数据判断互联配置和规划参数是否不一致。规划参数可以预先导入到域管理单元，用于指示所述域管理单元按照所述规划参数配置所述基带单元。如果不一致，则第一域管理单元可确定第一场景信息用于指示第一网络故障为配置故障，此时第一网络故障可能是由于互联配置和规划参数不一致引发的；如果一致则确定第一场景信息用于指示第一网络故障为硬件故障，此时该第一网络故障可能是由于BBU互联端口的光纤连接错误引发的。If the first network failure is a baseband unit (BBU) networking topology and configuration inconsistency failure, the first domain management unit may determine whether the interconnection configuration and the planning parameters are inconsistent according to the planning data. The planning parameters may be imported into the domain management unit in advance to instruct the domain management unit to configure the baseband unit according to the planning parameters. If they are inconsistent, the first domain management unit may determine that the first scenario information is used to indicate that the first network failure is a configuration failure. At this time, the first network failure may be caused by the inconsistency of interconnection configuration and planning parameters; if they are consistent, determine the first network failure. The scene information is used to indicate that the first network failure is a hardware failure. At this time, the first network failure may be caused by a fiber connection error of the BBU interconnection port.
若第一网络故障为NR分布单元小区TRP不可用故障，第一域管理单元可判断故障是否是由于配置参数错误导致的故障，比如，第一域管理单元可获取小区TRP的配置参数，根据配置参数进行校验，如果校验通过，则表示配置参数没问题。如果是由于配置参数错误导致的故障，则该第一网络故障为配置故障，此时第一网络故障可能是由于小区配置与设备支持规格冲突、制式间载波频率间隔、功率规格、载波数规格、带宽规格、通用公共无线接口(common public radio interface，CPRI)配置、帧偏置冲突、覆盖场景、倾角、方位角等配置错误引发的；如果不是由于配置参数错误导致的故障，则进一步需要判断该第一网络故障是否是由于授权(license)资源(可视为一种性能信息)不足导致的，比如，查看license的信息，该信息可包括license日期等。如果是由于配置参数错误导致的故障，则可确定第一网络故障为软件故障；如果不是，则可确定第一网络故障为硬件类故障，此时第一网络故障可能是由于单板不可用、小区使用的CPRI链路故障或者小区使用的基带 单元故障等原因引发的。If the first network failure is an unavailable TRP failure of the NR distribution unit cell, the first domain management unit can determine whether the failure is caused by a configuration parameter error. For example, the first domain management unit can obtain the configuration parameters of the cell TRP according to the configuration. The parameters are verified. If the verification passes, it means that the configuration parameters are okay. If the fault is caused by a configuration parameter error, the first network fault is a configuration fault. At this time, the first network fault may be caused by the conflict between the cell configuration and the device support specifications, the carrier frequency interval between the systems, the power specifications, the carrier number specifications, Bandwidth specifications, common public radio interface (CPRI) configuration, frame offset conflicts, coverage scenarios, inclination angles, azimuth angles, etc. are caused by configuration errors; if the fault is not caused by configuration parameter errors, you need to further determine the Whether the first network failure is caused by insufficient license resources (which can be regarded as a kind of performance information), for example, check the license information, which may include the license date. If the fault is caused by a configuration parameter error, it can be determined that the first network fault is a software fault; if it is not, it can be determined that the first network fault is a hardware fault. At this time, the first network fault may be due to the unavailability of the single board, It is caused by the failure of the CPRI link used by the cell or the failure of the baseband unit used by the cell.
另外在S102中，第一域管理单元还可获取其他网络故障的故障信息，并结合第一网络故障的故障信息和其他网络故障的故障信息，确定第一网络故障的第一定位信息，其中，第一网络故障与其他网络故障之间相关联。比如，若第一网络故障为Xn接口故障，Xn接口故障可能是配置类故障或者硬件类故障(如连接点(connection point，CP)链路故障)，其他网络故障为SCTP链路异常故障，Xn接口故障和SCTP链路异常故障关联，关联的判断依据可以是故障同一时间段内发生，而且故障描述的都是网元1和网元2之间的接口，则第一域管理单元可以判断所述第一网络故障为硬件类故障，排除配置故障。In addition, in S102, the first domain management unit may also obtain fault information of other network faults, and combine the fault information of the first network fault with the fault information of other network faults to determine the first location information of the first network fault, where: The first network failure is correlated with other network failures. For example, if the first network failure is an Xn interface failure, the Xn interface failure may be a configuration failure or a hardware failure (such as a connection point (CP) link failure), and other network failures are SCTP link abnormal failures. Interface failures are associated with SCTP link abnormal failures. The associated judgment basis can be that the failure occurs within the same time period, and the failure describes the interface between network element 1 and network element 2, then the first domain management unit can determine all The first network fault is a hardware fault, and the configuration fault is eliminated.
方式四、第一域管理单元根据第一网络故障是否可修复，确定第一网络故障的第一定位信息。Manner 4: The first domain management unit determines the first location information of the first network failure according to whether the first network failure can be repaired.
示例性的，第一域管理单元可启动故障修复方案对该第一网络故障进行修复或者启动故障修复评估流程对改第一网络故障进行修复评估，根据修复结果或者修复评估结果识别该第一网络故障的修复主体是否为自身。如果修复主体是第一域管理单元自身，则第一修复信息用于指示第一网络故障由该第一域管理单元修复。Exemplarily, the first domain management unit may initiate a fault repair solution to repair the first network fault or initiate a fault repair evaluation process to repair and evaluate the first network fault, and identify the first network based on the repair result or the repair evaluation result Whether the main body of fault repair is itself. If the repair subject is the first domain management unit itself, the first repair information is used to indicate that the first network fault is repaired by the first domain management unit.
具体的，如果第一网络故障可修复，则可确定第一网络故障的修复主体为第一域管理单元，或者说，可确定第一网络故障的第一修复信息用于指示第一网络故障由该第一域管理单元修复。否则，若第一域管理单元无法修复该第一网络故障，则第一域管理单元可确定该第一网络故障的由跨域管理功能单元修复或由人工修复，或者，第一域管理单元可确定该第一网络故障的第一修复信息由于指示第一域管理单元无法确定第一网络故障的修复主体。Specifically, if the first network failure can be repaired, it can be determined that the repair subject of the first network failure is the first domain management unit, or in other words, it can be determined that the first repair information of the first network failure is used to indicate that the first network failure is caused by The first domain management unit is repaired. Otherwise, if the first domain management unit cannot repair the first network fault, the first domain management unit may determine that the first network fault is repaired by the cross-domain management function unit or manually, or the first domain management unit may The first repair information for determining the first network failure indicates that the first domain management unit cannot determine the repair subject of the first network failure.
该示例中，若第一网络故障在故障修复方案执行中被修复，则第一域管理单元无须再次修复该第一网络故障。此外，在修复该第一网络故障后，第一域管理单元可向跨域管理单元上报该故障，即发送第一定位信息。In this example, if the first network fault is repaired during the execution of the fault repair solution, the first domain management unit does not need to repair the first network fault again. In addition, after repairing the first network fault, the first domain management unit may report the fault to the cross-domain management unit, that is, send the first positioning information.
应理解，以上确定第一定位信息的方式仅仅是举例说明，本申请并不限制第一域管理单元采用以上示出的任意一种方式或多种方式的组合确定第一网络故障的第一定位信息。同理，跨域管理单元也是能够收集到第一网络故障的故障信息和上述其他用于确定第一定位信息的相关信息的，因此，跨域管理单元同样可根据以上示出的方式一至方式四所示方法，确定第一网络故障的第一定位信息。It should be understood that the above methods for determining the first location information are only examples, and this application does not limit the first domain management unit to use any one of the methods or a combination of multiple methods shown above to determine the first location of the first network failure. information. In the same way, the cross-domain management unit can also collect the fault information of the first network failure and the other related information used to determine the first location information. Therefore, the cross-domain management unit can also follow the above-shown method 1 to method 4. The method shown determines the first location information of the first network failure.
在S103的具体实施中，当第一网络故障的第一场景信息用于指示第一网络故障为软件故障或配置故障，或者，当第一修复信息用于指示第一网络故障的修复主体为该第一域管理单元时，第一域管理单元可触发故障修复流程，对该第一网络故障进行修复。可选地，当第一网络故障的第一场景信息为软件故障或者配置故障时，第一域管理单元还可以根据第一网络故障是否修复来判断该第一网络故障的第一修复信息是否用于指示第一网络故障由该第一域管理单元修复。如果故障可在第一域管理单元处被修复，第一域管理单元可确定该第一网络故障的修复主体为第一域管理单元，则S103所示步骤中，第一域管理单元还可对该第一网络故障进行根因分析，即确定第一网络故障的原因。In the specific implementation of S103, when the first scenario information of the first network failure is used to indicate that the first network failure is a software failure or a configuration failure, or when the first repair information is used to indicate that the repair subject of the first network failure is the When the first domain management unit is the first domain management unit, the first domain management unit can trigger a fault repair process to repair the first network fault. Optionally, when the first scenario information of the first network failure is a software failure or a configuration failure, the first domain management unit may also determine whether the first repair information of the first network failure is used according to whether the first network failure is repaired. Yu indicates that the first network failure is repaired by the first domain management unit. If the fault can be repaired at the first domain management unit, the first domain management unit can determine that the repair subject of the first network fault is the first domain management unit, then in the step shown in S103, the first domain management unit can also The root cause analysis of the first network failure is performed, that is, the cause of the first network failure is determined.
在S103之后，第一域管理单元还可向跨域管理单元发送该第一网络故障的第一定位信息。After S103, the first domain management unit may also send the first location information of the first network fault to the cross-domain management unit.
在一种可能的示例中，如果第一域管理单元已经对该第一网络故障进行修复，跨域管理单元可对该第一网络故障和/或发生第一网络故障的网元进行监控，并向BSS发送该第 一网络故障的第一定位信息进行上报，但跨域管理单元不需要再针对该第一网络故障进行修复，以及不需要再请求BSS派单由人工处理该故障。In a possible example, if the first domain management unit has repaired the first network failure, the cross-domain management unit may monitor the first network failure and/or the network element where the first network failure occurs, and The first location information of the first network fault is sent to the BSS for reporting, but the cross-domain management unit does not need to repair the first network fault, and does not need to request the BSS to dispatch an order to manually handle the fault.
比如，第一域管理单元可在已经修复的第一网络故障的第一定位信息中，携带特定信息，表示该第一网络故障已经被修复；或者，可根据第一定位信息，默认第一场景信息为软件类故障或配置类故障的网络故障以及第一修复信息表示由第一域管理单元修复的第一网络故障已经被修复。For example, the first domain management unit may carry specific information in the first location information of the first network fault that has been repaired, indicating that the first network fault has been repaired; or, based on the first location information, the first scenario may be defaulted The information is a network fault of a software fault or a configuration fault, and the first repair information indicates that the first network fault repaired by the first domain management unit has been repaired.
本申请实施例提供的另一种网络故障的处理方法，可包括图3所示以下步骤：Another method for processing network failures provided by the embodiments of the present application may include the following steps shown in FIG. 3:
S201：第一域管理单元获取第一网络故障的故障信息。S201: The first domain management unit obtains fault information of the first network fault.
S202：第一域管理单元根据所述故障信息确定第一网络故障的第一定位信息。S202: The first domain management unit determines first location information of the first network fault according to the fault information.
该第一定位信息包括第一网络故障的第一场景信息和/或第一网络故障的第一修复信息，第一场景信息用于指示第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种。第一修复信息用于指示第一网络故障由网元修复、由第一域管理单元修复、由跨域管理单元修复、由人工修复，或者，第一修复信息用于指示第一域管理单元无法确定第一网络故障的修复主体。The first location information includes first scene information of the first network failure and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, a configuration failure, and an environment At least one of failure or business failure. The first repair information is used to indicate that the first network fault is repaired by the network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot Determine the repair subject of the first network failure.
S203：第一域管理单元向跨域管理单元发送该第一定位信息。S203: The first domain management unit sends the first positioning information to the cross-domain management unit.
其中，第一域管理单元可针对每个第一网络故障，单独上报第一定位信息，以提高第一网络故障上报和处理效率。此外，也可采用周期上报、根据跨域管理单元的请求上报等方式发送一个或多个网络故障的第一定位信息。Among them, the first domain management unit may separately report the first positioning information for each first network fault, so as to improve the efficiency of reporting and processing the first network fault. In addition, the first location information of one or more network faults may also be sent by periodic reporting, reporting according to the request of the cross-domain management unit, and the like.
S204：跨域管理单元根据该第一定位信息，处理该第一网络故障。S204: The cross-domain management unit processes the first network fault according to the first positioning information.
以上S201、S202的实施方式可分别参见以上对于步骤S101、S102的描述，这里不再具体展开。For the above implementations of S201 and S202, please refer to the above description of steps S101 and S102 respectively, which will not be detailed here.
采用以上方法，第一域管理单元不再需要根据第一定位信息处理第一网络故障，而是统一将网络故障的第一定位信息上报至跨域管理单元，由跨域管理单元根据第一定位信息进行网络故障处理，能够提高网络故障处理中的自动化程度。With the above method, the first domain management unit no longer needs to process the first network fault based on the first location information, but instead uniformly reports the first location information of the network fault to the cross-domain management unit, and the cross-domain management unit according to the first location Information processing network faults can improve the degree of automation in network fault processing.
在S204的一种可能的实施方式中，如果第一修复信息用于指示该第一网络故障为硬件故障或者环境故障，或者，该第一修复信息用于指示该第一网络故障由人工修复，则跨域管理单元可向BSS(或人工修复***)发送第二请求，第二请求用于请求人工处理所述第一网络故障。In a possible implementation of S204, if the first repair information is used to indicate that the first network failure is a hardware failure or an environmental failure, or the first repair information is used to indicate that the first network failure is manually repaired, Then the cross-domain management unit may send a second request to the BSS (or manual repair system), and the second request is used to request manual handling of the first network fault.
此外，如果第一修复信息用于指示第一网络故障由跨域管理单元修复，则在S204的实施中，跨域管理单元可对第一网络故障进行修复处理。修复处理可包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In addition, if the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, in the implementation of S204, the cross-domain management unit may perform repair processing on the first network fault. The repair process may include at least one of repair plan analysis, repair plan decision, and repair plan execution.
在S204的另一种实施方式中，若第一修复信息用于指示第一域管理单元无法确定所述第一网络故障的修复主体，或者，第一定位信息为第一场景信息，则跨域管理单元可根据第一定位信息和/或第一网络故障的故障信息确定第一网络故障的第二定位信息。其中，该第二定位信息包括第二场景信息和/或第二修复信息。该第二场景信息可用于指示第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种。该第二修复信息用于指示所述第一网络故障由第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复。其中，该第二场景信息的确定方式可参照第一场景信息的确定。该第二域管理单元为第一域管理单元以外的一个域管理单元，第二域管理单元接入跨域管理单元。In another implementation manner of S204, if the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first location information is the first scene information, then cross-domain The management unit may determine the second location information of the first network failure according to the first location information and/or the failure information of the first network failure. Wherein, the second positioning information includes second scene information and/or second repair information. The second scenario information may be used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure. The second repair information is used to indicate that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired. Wherein, the determination method of the second scene information can refer to the determination of the first scene information. The second domain management unit is a domain management unit other than the first domain management unit, and the second domain management unit accesses the cross-domain management unit.
其中，第二域管理单元与第一域管理单元相关联。例如，第一域管理单元所管理的网元#1，可与第二域管理单元管理的网元#2连接。此外，第一域管理单元和第二域管理单元可连接至同一个跨域管理单元，或者说，第一域管理单元和第二域管理单元由同一个跨域管理单元管理。Wherein, the second domain management unit is associated with the first domain management unit. For example, the network element #1 managed by the first domain management unit may be connected to the network element #2 managed by the second domain management unit. In addition, the first domain management unit and the second domain management unit may be connected to the same cross-domain management unit, in other words, the first domain management unit and the second domain management unit are managed by the same cross-domain management unit.
此后，跨域管理单元可根据第二定位信息对第一网络故障进行处理。其中，对于第一域管理单元尚未修复的软件故障或配置故障，跨域管理单元可对该第一网络故障进行修复，或指示第一域管理单元或第二域管理单元对该第一网络故障进行修复。比如，Xn接口故障可能是因为两端IP地址配置不一致引起的，当跨域管理单元检测到Xn接口两端IP地址配置不一致时，需要将两端IP地址修改为相同的IP地址，实现故障修复。又如，对于小区配置异常故障，即PCI配置异常，域管理单元发现自己拥有的PCI值都配置异常，则需要跨域管理单元重新分配PCI值给第一域管理单元以实现故障修复。再比如，Xn接口故障还可能是因为CP链路异常引起的，假设该异常的CP链路是由第二域管理单元管理的，则跨域管理单元需要请求第二域管理单元对所述链路进行修复。再比如，对于对端证书过期告警的网络故障，对端(如网元)由第二域管理单元管理，跨域管理单元需要请求第二域管理单元更新证书。Thereafter, the cross-domain management unit may process the first network fault according to the second positioning information. Wherein, for a software failure or configuration failure that has not been repaired by the first domain management unit, the cross-domain management unit can repair the first network failure, or instruct the first domain management unit or the second domain management unit to fail the first network Repair it. For example, the Xn interface failure may be caused by the inconsistent IP address configuration at both ends. When the cross-domain management unit detects that the IP address configuration at both ends of the Xn interface is inconsistent, it needs to modify the IP addresses of both ends to the same IP address to realize the fault repair. . For another example, for an abnormal cell configuration failure, that is, an abnormal PCI configuration, the domain management unit finds that the PCI values it owns are all configured abnormally, and the cross-domain management unit needs to reallocate the PCI value to the first domain management unit to implement fault repair. For another example, the Xn interface failure may also be caused by an abnormal CP link. Assuming that the abnormal CP link is managed by the second domain management unit, the cross-domain management unit needs to request the second domain management unit to check the link. Road to be repaired. For another example, for a network failure with an alarm of an expired certificate of the opposite end, the opposite end (such as a network element) is managed by the second domain management unit, and the cross-domain management unit needs to request the second domain management unit to update the certificate.
对于硬件故障、环境故障，跨域管理单元可请求BSS派单，由人工处理该第一网络故障，例如，跨域管理单元可向人工修复***发送第三请求信息，用于请求人工处理该第一网络故障。For hardware failures and environmental failures, the cross-domain management unit can request the BSS to dispatch an order to manually handle the first network failure. For example, the cross-domain management unit can send third request information to the manual repair system to request manual processing of the first network failure. A network failure.
在一种可能的示例中，跨域管理单元可根据预设的关联关系(以下称为第二关联关系)，确定该第一网络故障的故障信息对应的第二定位信息。其中，该第二关联关系可包括故障信息与定位信息之间的关联关系。比如，第二关联关系是故障类型与修复信息之间的关联关系，则跨域管理单元可根据该关联关系和网络故障的故障类型，确定第二定位信息。In a possible example, the cross-domain management unit may determine the second location information corresponding to the fault information of the first network fault according to the preset association relationship (hereinafter referred to as the second association relationship). Wherein, the second association relationship may include an association relationship between fault information and location information. For example, the second association relationship is the association relationship between the fault type and the repair information, and the cross-domain management unit may determine the second location information according to the association relationship and the fault type of the network fault.
其中，第二关联关系可通过预设方式确定。跨域管理单元还可根据第一网络故障的故障信息与确定的第二定位信息，更新该第二关联关系。具体的，跨域管理单元在根据第一定位信息和/或网络故障的故障信息确定第一网络故障的第二定位信息后，若第一网络故障的故障信息与确定的第二定位信息之间的关联关系不包含在第二关联关系中，则跨域管理单元可将该关联关系存储至第二关联关系中。Among them, the second association relationship can be determined in a preset manner. The cross-domain management unit may also update the second association relationship according to the fault information of the first network fault and the determined second location information. Specifically, after the cross-domain management unit determines the second location information of the first network fault according to the first location information and/or the fault information of the network fault, if the fault information of the first network fault is between the determined second location information If the association relationship of is not included in the second association relationship, the cross-domain management unit may store the association relationship in the second association relationship.
此外，跨域管理单元还可将第二关联关系中的部分或全部关联关系(即第一关联关系)，发送至第一域管理单元和/或其他的域管理单元，用于域管理单元根据网络故障的故障信息确定定位信息。In addition, the cross-domain management unit can also send part or all of the association relationships in the second association relationship (that is, the first association relationship) to the first domain management unit and/or other domain management units for the domain management unit according to The fault information of the network fault determines the location information.
在另外的示例中，跨域管理单元确定由第一域管理单元修复的网络故障的方式，可参照确定第一修复信息指示的由第一域管理单元修复的网络故障的方式。比如，可由第一域管理单元修复的网络故障可包括软件类故障或配置类故障等等。针对第二修复信息指示的需要由第一域管理单元修复的网络故障，跨域管理单元可将第二定位信息发送至第一域管理单元，第二定位信息用于第一域管理单元对该第一网络故障进行修复。In another example, the method for the cross-domain management unit to determine the network fault repaired by the first domain management unit may refer to the method for determining the network fault repaired by the first domain management unit indicated by the first repair information. For example, the network faults that can be repaired by the first domain management unit may include software faults or configuration faults. For network failures indicated by the second repair information that need to be repaired by the first domain management unit, the cross-domain management unit may send the second positioning information to the first domain management unit, and the second positioning information is used by the first domain management unit Repair the first network failure.
由第二域管理单元修复的网络故障可包括由第二域管理单元内的网络组件异常(如第二域管理单元管理的CPRI链路异常、对端证书过期)所引起的网络故障。针对第二修复信息指示的需要由第二域管理单元修复的第一网络故障，跨域管理单元可将第二定位信息发送至第二域管理单元，由第二域管理单元对该第一网络故障进行修复。此外，跨域管理单元可将该第二定位信息发送至第一域管理单元，第一域管理单元在接收到第二定位信息 并获知第一网络故障由第二域管理单元进行修复后，可清除该第一网络故障，如清除第一网络故障的故障信息、故障记录等，因此此时不需要第一域管理单元再修复该第一网络故障。The network fault repaired by the second domain management unit may include a network fault caused by an abnormality of a network component in the second domain management unit (such as an abnormal CPRI link managed by the second domain management unit, an expired peer certificate). For the first network failure indicated by the second repair information that needs to be repaired by the second domain management unit, the cross-domain management unit may send the second positioning information to the second domain management unit, and the second domain management unit can perform the repair on the first network Repair the fault. In addition, the cross-domain management unit may send the second positioning information to the first domain management unit. After receiving the second positioning information and knowing that the first network fault is repaired by the second domain management unit, the first domain management unit may Clearing the first network failure, such as clearing the failure information, failure records, etc. of the first network failure, therefore, there is no need for the first domain management unit to repair the first network failure at this time.
由该跨域管理单元修复的网络故障可包括跨域管理单元的配置异常导致的配置类故障。针对第二修复信息指示的需要由跨域管理单元修复的第一网络故障，跨域管理单元可对该第一网络故障进行修复。The network fault repaired by the cross-domain management unit may include a configuration fault caused by an abnormal configuration of the cross-domain management unit. For the first network fault indicated by the second repair information that needs to be repaired by the cross-domain management unit, the cross-domain management unit may repair the first network fault.
由人工修复的网络故障的确定方式可参照第一修复信息中，由人工修复的网络故障的确定方式。此外，跨域管理单元也可针对自身无法修复的故障，确定为由人工修复的网络故障。针对第二修复信息指示的需要由人工修复的第一网络故障，跨域管理单元可向BSS上报该第一网络故障，如上报第一网络故障的第二定位信息，并由BSS派单请求人工对该第一网络故障进行修复。The method for determining the network fault that is manually repaired may refer to the method for determining the network fault that is manually repaired in the first repair information. In addition, the cross-domain management unit can also determine the network fault that cannot be repaired by itself as a network fault that is manually repaired. For the first network fault that needs to be manually repaired as indicated by the second repair information, the cross-domain management unit can report the first network fault to the BSS, such as reporting the second location information of the first network fault, and the BSS dispatches an order to request manual work. Repair the first network failure.
在S204另外的实施方式中，跨域管理单元可根据第一定位信息以及第二网络故障的定位信息和/或故障信息，确定第一网络故障的第二定位信息，该第二网络故障与第一网络故障相关联。跨域管理单元可从第二域管理单元获取该第二网络故障的定位信息和/或故障信息。In another embodiment of S204, the cross-domain management unit may determine the second location information of the first network failure according to the first location information and the location information and/or the fault information of the second network failure. A network failure is associated. The cross-domain management unit may obtain the location information and/or the fault information of the second network fault from the second domain management unit.
应理解，第二网络故障与第一网络故障相关联，可以是指第一网络故障的发送时间与第二网络故障的发送时间属于相同的时间段，和/或，可以是指发生第一网络故障的网络或网络组件与发生第二网络故障的网络或网络组件相关联(例如相连、属于相同的网络或网络组件，或连接至同一个域管理单元、或跨域管理单元等等)。例如，Xn接口故障和SCTP链路故障，如果这两个故障在相同时间段内出现，而且Xn接口故障时由网元1产生，SCTP链路故障由网元2产生，网元1和网元之间是相邻网元，则可以认为所述Xn接口故障和SCTP链路故障之间相关联。It should be understood that the second network failure is associated with the first network failure, which may mean that the transmission time of the first network failure and the transmission time of the second network failure belong to the same time period, and/or may refer to the occurrence of the first network failure. The failed network or network component is associated with the network or network component where the second network fails (for example, it is connected, belongs to the same network or network component, or is connected to the same domain management unit, or cross-domain management unit, etc.). For example, Xn interface failure and SCTP link failure, if these two failures occur within the same time period, and Xn interface failure is generated by network element 1, SCTP link failure is generated by network element 2, network element 1 and network element If there are adjacent network elements between them, it can be considered that the Xn interface failure and the SCTP link failure are related.
其中，第二网络故障的定位信息可包括第三场景信息和/或第三修复信息，该第三场景信息可用于指示该第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；该第三修复信息可以用于指示该第二网络故障由第二网络故障对应的网元修复、该第二域管理单元修复、该跨域管理单元修复或者人工修复，或者，该第三修复信息用于指示该第二域管理单元无法确定该第二网络故障的修复主体。以上第三场景信息和第三修复信息的确定方式，可分别参照第一域管理单元确定第一场景信息和第一修复信息的确定方式。Wherein, the location information of the second network failure may include third scene information and/or third repair information, and the third scene information may be used to indicate that the second network failure is a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure. At least one of the faults; the third repair information may be used to indicate that the second network fault is repaired by the network element corresponding to the second network fault, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, Alternatively, the third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure. The above determination methods of the third scene information and the third repair information may refer to the first domain management unit to determine the determination methods of the first scene information and the first repair information, respectively.
比如，若第一网络故障为Xn接口故障，第二网络故障为SCTP链路异常故障，则跨域管理单元可以判断第一网络故障为硬件类故障，排除配置故障。For example, if the first network failure is an Xn interface failure, and the second network failure is an SCTP link abnormal failure, the cross-domain management unit can determine that the first network failure is a hardware failure and eliminate the configuration failure.
如图4所示，在一种可能的示例中，本申请实施例提供的网络故障处理方法可包括以下步骤：As shown in FIG. 4, in a possible example, the network fault processing method provided in the embodiment of the present application may include the following steps:
S301：第一域管理单元获取第一网络故障的故障信息。S301: The first domain management unit acquires fault information of the first network fault.
S302：第一域管理单元根据第一网络故障的故障信息确定第一网络故障的第一定位信息。S302: The first domain management unit determines first location information of the first network failure according to the failure information of the first network failure.
S303：第一域管理单元根据该第一定位信息，对软件故障、配置故障和由第一域管理单元修复的网络故障进行修复。S303: The first domain management unit repairs software faults, configuration faults, and network faults repaired by the first domain management unit according to the first positioning information.
S304：第一域管理单元将第一网络故障的第一定位信息发送至跨域管理单元。S304: The first domain management unit sends the first location information of the first network fault to the cross-domain management unit.
相应地，跨域管理单元接收以上第一定位信息。Correspondingly, the cross-domain management unit receives the above first positioning information.
S305：跨域管理单元根据第一定位信息，对第一网络故障进行以下中的至少一种处理：S305: The cross-domain management unit performs at least one of the following processing on the first network fault according to the first positioning information:
对于第一定位信息指示的软件故障、配置故障和由第一域管理单元修复的第一网络故障进行监控，不请求BSS派单，不进行修复处理。The software failure, configuration failure, and the first network failure repaired by the first domain management unit indicated by the first positioning information are monitored, the BSS is not requested to dispatch orders, and no repair processing is performed.
或者，对于第一定位信息指示的由第一网络故障对于的网元修复的第一网络故障，第一域管理单元可向该一网络故障对应的至少一个网元发送第一定位信息，用于该至少一个网元对第一网络故障进行修复。Alternatively, for the first network failure that is repaired by the network element for which the first network failure is indicated by the first positioning information, the first domain management unit may send the first positioning information to at least one network element corresponding to the one network failure for The at least one network element repairs the first network failure.
或者，对于第一定位信息指示的由跨域管理单元处理的第一网络故障进行修复处理。Or, repair the first network fault that is indicated by the first positioning information and is processed by the cross-domain management unit.
或者，对于第一定位信息指示的由人工处理的第一网络故障，向BSS请求派单，由人工处理该第一网络故障。Or, for the first network fault that is manually processed and indicated by the first positioning information, a BSS is requested to dispatch an order, and the first network fault is manually processed.
或者，对于第一定位信息指示的软件故障、配置故障和由第一域管理单元和人工修复的网络故障以外的第一网络故障，跨域管理单元根据该第一定位信息和/或第一网络故障的故障信息确定第一网络故障的第二定位信息，根据第二定位信息对第一网络故障进行处理。Or, for the software fault, configuration fault and the first network fault other than the network fault that is repaired by the first domain management unit and manual repair indicated by the first positioning information, the cross-domain management unit may use the first positioning information and/or the first network The fault information of the fault determines the second location information of the first network fault, and the first network fault is processed according to the second location information.
或者，对于第一定位信息指示的软件故障、配置故障和由第一域管理单元和人工修复的网络故障以外的网络故障，跨域管理单元根据该第一定位信息、来自于第二域管理单元的第二网络故障的定位信息和/或第二网络故障的故障信息，确定网络故障的第二定位信息，并根据第二定位信息对第一网络故障进行处理。Or, for software faults, configuration faults, and network faults other than network faults repaired by the first domain management unit and manually repaired by the first positioning information, the cross-domain management unit comes from the second domain management unit based on the first positioning information The second location information of the network failure and/or the second location information of the second network failure, the second location information of the network failure is determined, and the first network failure is processed according to the second location information.
在根据第二定位信息对网络故障进行处理中，若第二定位信息指示该第一网络故障由第一域管理单元修复，则跨域管理单元可指示第一域管理单元修复该第一网络故障，跨域管理单元还可对该第一网络故障进行监控；若第二定位信息指示该第一网络故障由第二域管理单元修复，则跨域管理单元可指示第二域管理单元修复该网络故障，跨域管理单元还可对该网络故障进行监控；若第二定位信息指示该网络故障由跨域管理单元修复，则跨域管理单元可对该第一网络故障进行修复；或者，若第二定位信息指示该第一网络故障由人工修复，则跨域管理单元可请求人工修复***(如BSS)派单，由人工修复该第一网络故障。In processing the network fault according to the second location information, if the second location information indicates that the first network fault is repaired by the first domain management unit, the cross-domain management unit may instruct the first domain management unit to repair the first network fault , The cross-domain management unit can also monitor the first network failure; if the second location information indicates that the first network failure is repaired by the second domain management unit, the cross-domain management unit can instruct the second domain management unit to repair the network If the second location information indicates that the network fault is repaired by the cross-domain management unit, the cross-domain management unit may repair the first network fault; or, if the first The second location information indicates that the first network fault is manually repaired, and the cross-domain management unit may request a manual repair system (such as BSS) to dispatch an order to manually repair the first network fault.
如图5所示，在一种可能的示例中，本申请实施例提供的网络故障处理方法可包括以下步骤：As shown in FIG. 5, in a possible example, the network fault processing method provided in the embodiment of the present application may include the following steps:
S401：第一域管理单元获取第一网络故障的故障信息。S401: The first domain management unit acquires failure information of the first network failure.
S402：第一域管理单元根据第一网络故障的故障信息确定第一网络故障的第一定位信息。S402: The first domain management unit determines first location information of the first network failure according to the failure information of the first network failure.
S403：第一域管理单元将第一网络故障的第一定位信息发送至跨域管理单元。S403: The first domain management unit sends the first location information of the first network fault to the cross-domain management unit.
相应地，跨域管理单元接收以上第一网络故障的第一定位信息。Correspondingly, the cross-domain management unit receives the first location information of the above first network fault.
S404：跨域管理单元根据第一定位信息，对第一网络故障进行以下中的至少一种处理：S404: The cross-domain management unit performs at least one of the following processing on the first network fault according to the first positioning information:
对于第一定位信息指示的软件故障、配置故障和由第一域管理单元修复的第一网络故障，指示第一域管理单元对这些故障进行修复处理并对故障进行监控。跨域管理单元不再请求BSS派单，以及不对该第一网络故障进行修复处理。For the software fault, configuration fault and the first network fault repaired by the first domain management unit indicated by the first positioning information, the first domain management unit is instructed to repair these faults and monitor the faults. The cross-domain management unit no longer requests the BSS to dispatch orders, and does not repair the first network fault.
或者，对于第一定位信息指示的由跨域管理单元处理的网络故障进行修复处理。Alternatively, repair processing is performed on the network fault processed by the cross-domain management unit indicated by the first positioning information.
或者，对于第一定位信息指示的由人工处理的第一网络故障，向BSS请求派单，由人工处理该第一网络故障。Or, for the first network fault that is manually processed and indicated by the first positioning information, a BSS is requested to dispatch an order, and the first network fault is manually processed.
或者，对于第一定位信息指示的软件故障、配置故障和由第一域管理单元和人工修复的网络故障以外的第一网络故障，跨域管理单元根据该第一定位信息和/或第一网络故障的 故障信息确定第一网络故障的第二定位信息，根据第二定位信息对第一网络故障进行处理。Or, for the software fault, configuration fault and the first network fault other than the network fault that is repaired by the first domain management unit and manual repair indicated by the first positioning information, the cross-domain management unit may use the first positioning information and/or the first network The fault information of the fault determines the second location information of the first network fault, and the first network fault is processed according to the second location information.
或者，对于第一定位信息指示的软件故障、配置故障和由第一域管理单元和人工修复的网络故障以外的网络故障，跨域管理单元根据该第一定位信息、来自于第二域管理单元的第二网络故障的定位信息和/或第二网络故障的故障信息，确定网络故障的第二定位信息，并根据第二定位信息对第一网络故障进行处理。Or, for software faults, configuration faults, and network faults other than network faults repaired by the first domain management unit and manually repaired by the first positioning information, the cross-domain management unit comes from the second domain management unit based on the first positioning information The second location information of the network failure and/or the second location information of the second network failure, the second location information of the network failure is determined, and the first network failure is processed according to the second location information.
跨域管理单元根据第二定位信息对第一网络故障进行处理的方法可参照本申请中的具体说明。For the method for the cross-domain management unit to process the first network fault according to the second positioning information, refer to the specific description in this application.
在根据第二定位信息对网络故障进行处理中，若第二定位信息指示该第一网络故障由第一域管理单元修复，则跨域管理单元可指示第一域管理单元修复该第一网络故障，跨域管理单元还可对该第一网络故障进行监控；若第二定位信息指示该第一网络故障由第二域管理单元修复，则跨域管理单元可指示第二域管理单元修复该网络故障，跨域管理单元还可对该网络故障进行监控；若第二定位信息指示该网络故障由跨域管理单元修复，则跨域管理单元可对该第一网络故障进行修复；或者，若第二定位信息指示该第一网络故障由人工修复，则跨域管理单元可请求人工修复***(如BSS)派单，由人工修复该第一网络故障。In processing the network fault according to the second location information, if the second location information indicates that the first network fault is repaired by the first domain management unit, the cross-domain management unit may instruct the first domain management unit to repair the first network fault , The cross-domain management unit can also monitor the first network failure; if the second location information indicates that the first network failure is repaired by the second domain management unit, the cross-domain management unit can instruct the second domain management unit to repair the network If the second location information indicates that the network fault is repaired by the cross-domain management unit, the cross-domain management unit may repair the first network fault; or, if the first The second location information indicates that the first network fault is manually repaired, and the cross-domain management unit may request a manual repair system (such as BSS) to dispatch an order to manually repair the first network fault.
如图6所示，在一种可能的示例中，本申请实施例提供的网络故障处理方法可包括以下步骤：As shown in FIG. 6, in a possible example, the network fault processing method provided in the embodiment of the present application may include the following steps:
S501：跨域管理单元获取第一网络故障的故障信息。S501: The cross-domain management unit obtains fault information of the first network fault.
其中，第一网络故障的故障信息来自于第一域管理单元、其他网元或者其他的域管理单元。该第一网络故障可发生在第一域管理单元对应的网络或子网络中。Wherein, the failure information of the first network failure comes from the first domain management unit, other network elements, or other domain management units. The first network failure may occur in the network or sub-network corresponding to the first domain management unit.
S502：跨域管理单元根据第一网络故障的故障信息确定第一网络故障的第二定位信息。第二定位信息可包括第二场景信息和/或第二修复信息。S502: The cross-domain management unit determines second location information of the first network fault according to the fault information of the first network fault. The second positioning information may include second scene information and/or second repair information.
第二场景信息的确定方式，可参照前述跨域管理单元确定第一场景信息和/或第二场景信息的说明。For the determination method of the second scene information, refer to the description of determining the first scene information and/or the second scene information by the aforementioned cross-domain management unit.
S503：跨域管理单元根据第二定位信息，对第一网络故障进行以下中的至少一种处理：S503: The cross-domain management unit performs at least one of the following processing on the first network fault according to the second positioning information:
若第二定位信息指示该第一网络故障由第一域管理单元修复，则跨域管理单元可指示第一域管理单元修复该第一网络故障，跨域管理单元还可对该第一网络故障进行监控；或者，若第二定位信息指示该网络故障由第二域管理单元修复，则跨域管理单元可指示第二域管理单元修复该第一网络故障，跨域管理单元还可对该第一网络故障进行监控；或者，若第二定位信息指示该第一网络故障由跨域管理单元修复，则跨域管理单元可对该第一网络故障进行修复处理；或者，若第二定位信息指示该第一网络故障由人工修复，则跨域管理单元可请求BSS派单，由人工修复该第一网络故障。If the second location information indicates that the first network failure is repaired by the first domain management unit, the cross-domain management unit may instruct the first domain management unit to repair the first network failure, and the cross-domain management unit may also fail the first network Monitoring; or, if the second location information indicates that the network fault is repaired by the second domain management unit, the cross-domain management unit may instruct the second domain management unit to repair the first network fault, and the cross-domain management unit may also Monitor a network failure; or, if the second positioning information indicates that the first network failure is repaired by the cross-domain management unit, the cross-domain management unit may repair the first network failure; or, if the second positioning information indicates If the first network fault is manually repaired, the cross-domain management unit may request the BSS to dispatch an order to manually repair the first network fault.
采用以上图4至图6中任一所示的方法，跨域管理单元只需要对硬件故障和由人工修复的故障请求BSS派单，因此降低了人工参与网络故障处理的程度，提高了网络故障处理中的自动化程度。Using the method shown in any of the above Figures 4 to 6, the cross-domain management unit only needs to request BSS to dispatch orders for hardware failures and manual repairs, thus reducing the degree of manual participation in network failure processing and improving network failures The degree of automation in processing.
本申请实施例还提供一种通信方法，用于根据定位信息查询网络故障的故障信息，提高网络故障管理效率。The embodiment of the present application also provides a communication method, which is used to query the fault information of the network fault according to the location information, and improve the efficiency of network fault management.
具体的，该方法可由查询单元和执行单元实施。其中，查询单元用于请求或订阅特定网络故障的故障信息。执行单元可用于确定并向查询单元提供网络故障的定位信息。执行单元可以由域管理单元和/或跨域管理单元实施，或由域管理单元和/或跨域管理单元中的 接口实施。其中，域管理单元可包括前述第一域管理单元、第二域管理单元或跨域管理单元连接的其他域管理单元。Specifically, the method can be implemented by the query unit and the execution unit. Among them, the query unit is used to request or subscribe to fault information of a specific network fault. The execution unit can be used to determine and provide the location information of the network fault to the query unit. The execution unit may be implemented by a domain management unit and/or a cross-domain management unit, or implemented by an interface in the domain management unit and/or a cross-domain management unit. Wherein, the domain management unit may include the aforementioned first domain management unit, the second domain management unit, or other domain management units connected to the cross-domain management unit.
如图7所示，该方法可包括以下步骤：As shown in Figure 7, the method may include the following steps:
S601：查询单元向执行单元发送第四请求。第四请求可携带目标场景信息和/或目标修复信息。第四请求用于获取具备目标场景信息和/或目标修复信息的网络故障的故障信息。S601: The query unit sends a fourth request to the execution unit. The fourth request may carry target scene information and/or target repair information. The fourth request is used to obtain fault information of a network fault with target scene information and/or target repair information.
应理解，这里的目标场景信息，可包括前述实施例中所涉及的第一场景信息、第二场景信息或者第三场景信息中的至少一个。这里的目标修复信息，可包括前述实施例中所涉及的第一修复信息、第二修复信息或者第三修复信息中的至少一个。It should be understood that the target scene information here may include at least one of the first scene information, the second scene information, or the third scene information involved in the foregoing embodiment. The target repair information here may include at least one of the first repair information, the second repair information, or the third repair information involved in the foregoing embodiment.
该第四请求可以是请求消息和/或订阅消息。其中，如果是请求消息，则第四请求可用于请求获取网络故障的故障信息，该网络故障可以是已经发生的网络故障。如果是订阅消息，第四请求可用于订阅未来的网络故障的定位信息，该网络故障可以是尚未发送的。The fourth request may be a request message and/or a subscription message. Wherein, if it is a request message, the fourth request may be used to request to obtain fault information of a network fault, and the network fault may be a network fault that has occurred. If it is a subscription message, the fourth request can be used to subscribe to future network fault location information, and the network fault may not have been sent yet.
S602：执行单元根据第四请求，向查询单元发送网络故障的故障信息。S602: The execution unit sends fault information of the network fault to the query unit according to the fourth request.
示例性的，如果第四请求的类型为请求消息，执行单元可根据第四请求携带的目标场景信息和/或目标修复信息查询已经发生的网络故障，将符合该目标场景信息和/或目标修复信息的网络故障的故障信息发送至查询单元。具体的，执行单元可根据网络故障的故障信息、目标场景信息和/或目标修复信息之间的对应关系，确定第四请求指示的目标场景信息和/或目标修复信息对应的网络故障的故障信息。Exemplarily, if the type of the fourth request is a request message, the execution unit may query the network failure that has occurred according to the target scene information and/or target repair information carried in the fourth request, and it will comply with the target scene information and/or target repair information. The fault information of the information network fault is sent to the query unit. Specifically, the execution unit may determine the target scenario information indicated by the fourth request and/or the network fault fault information corresponding to the target repair information according to the corresponding relationship between the network fault fault information, the target scenario information and/or the target repair information .
如果第四请求的类型为订阅消息，执行单元可在发生符合该目标场景信息和/或目标修复信息的网络故障后，将该网络故障的故障信息发送至查询单元。If the type of the fourth request is a subscription message, the execution unit may send the fault information of the network fault to the query unit after a network fault that meets the target scenario information and/or target repair information occurs.
基于与以上方法实施例相同的技术构思，本申请实施例还提供了一种通信装置，该通信装置可具备上述方法实施例中第一域管理单元或跨域管理单元的功能，并可用于执行上述方法实施例提供的由第一域管理单元或跨域管理单元执行的步骤。所述功能可以通过硬件实现，也可以通过软件或者硬件执行相应的软件实现。所述硬件或软件包括一个或多个与上述功能相对应的模块。该网络管理设备也可通过芯片或芯片***实现。Based on the same technical concept as the above method embodiment, an embodiment of the present application also provides a communication device, which can have the function of the first domain management unit or the cross-domain management unit in the above method embodiment, and can be used to execute The steps provided by the foregoing method embodiment are performed by the first domain management unit or the cross-domain management unit. The functions can be realized by hardware, or by software or hardware executing corresponding software. The hardware or software includes one or more modules corresponding to the above-mentioned functions. The network management device can also be implemented by a chip or a chip system.
在一种可能的实现方式中，如图8所示的通信装置800可作为上述方法实施例的第一域管理单元和/或跨域管理单元，用于执行上述方法实施例所示的步骤。其中，通信装置800可以是图1所示的域管理单元或跨域管理单元。如图8所示，该通信装置800可包括通信模块801以及处理模块802。以上通信模块801以及处理模块802之间相互耦合。In a possible implementation manner, the communication device 800 shown in FIG. 8 can be used as the first domain management unit and/or the cross-domain management unit of the foregoing method embodiment to perform the steps shown in the foregoing method embodiment. Wherein, the communication device 800 may be a domain management unit or a cross-domain management unit shown in FIG. 1. As shown in FIG. 8, the communication device 800 may include a communication module 801 and a processing module 802. The above communication module 801 and processing module 802 are coupled with each other.
通信模块801可用于通信装置800进行通信。处理模块802可用于通信装置800可用于生成由通信模块801发送的信息、消息，和/或，接收并对通信模块801接收的信号进行解调解码等等，处理模块802可用于支持通信装置800实现本申请实施例提供的方法。The communication module 801 can be used for the communication device 800 to communicate. The processing module 802 can be used in the communication device 800 to generate information and messages sent by the communication module 801, and/or to receive and demodulate and decode signals received by the communication module 801, etc. The processing module 802 can be used to support the communication device 800 Implement the method provided in the embodiment of this application.
在执行上述方法实施例所示由第一域管理单元执行的步骤时，处理模块802可用于获取第一网络故障的故障信息；处理模块802还可用于根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。处理模块802还可根据所述第一定位信息处理所述第一网络故障；或者，通信模块801可向跨域管理单元发送所述第一定位信息。When performing the steps performed by the first domain management unit shown in the foregoing method embodiments, the processing module 802 may be used to obtain fault information of the first network failure; the processing module 802 may also be used to determine the first network according to the fault information First location information of the fault, where the first location information includes first scenario information and/or first repair information of the first network fault, and the first scenario information is used to indicate that the first network fault is software At least one of failure, hardware failure, configuration failure, environmental failure, or service failure; the first repair information is used to indicate that the first network failure is repaired by the network element, the first domain management unit is repaired, and the cross-domain The management unit is repaired or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure. The processing module 802 may also process the first network fault according to the first positioning information; or, the communication module 801 may send the first positioning information to the cross-domain management unit.
在一种可能的设计中，当所述第一定位信息为所述第一网络故障的第一修复信息时，处理模块802可根据所述第一网络故障的故障信息确定所述第一场景信息，以及根据所述第一场景信息确定所述第一修复信息。In a possible design, when the first positioning information is the first repair information of the first network failure, the processing module 802 may determine the first scene information according to the failure information of the first network failure , And determining the first repair information according to the first scene information.
在一种可能的设计中，当所述第一场景信息用于指示所述第一网络故障为硬件故障或环境故障时，处理模块802可确定所述第一修复信息用于指示所述第一网络故障由人工修复；或者，In a possible design, when the first scene information is used to indicate that the first network failure is a hardware failure or an environmental failure, the processing module 802 may determine that the first repair information is used to indicate the first network failure. The network failure is manually repaired; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理模块802可根据所述第一网络故障对应的网元的异常的配置参数信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元修复，其中，所述配置参数由所述第一域管理单元生成；或者，When the first scenario information is used to indicate that the first network failure is a configuration failure, the processing module 802 may determine the first repair information according to the abnormal configuration parameter information of the network element corresponding to the first network failure For indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理模块802可根据所述第一网络故障的关联对象的异常的配置参数信息，确定所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述配置参数不由所述第一域管理单元生成；或者，When the first scene information is used to indicate that the first network failure is a configuration failure, the processing module 802 may determine that the first repair information is used according to the abnormal configuration parameter information of the associated object of the first network failure To indicate that the first domain management unit cannot determine the repair body of the first network failure, the configuration parameter is not generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为软件故障时，处理模块802可确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或人工修复；或者，When the first scene information is used to indicate that the first network failure is a software failure, the processing module 802 may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or Manual repair; or,
当所述第一场景信息用于指示所述第一网络故障为业务故障时，处理模块802可根据所述第一网络故障对应的网元的性能信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或者跨域管理单元修复；When the first scenario information is used to indicate that the first network failure is a service failure, the processing module 802 may determine that the first repair information is used to indicate according to the performance information of the network element corresponding to the first network failure The first network failure is repaired by the first domain management unit or the cross-domain management unit;
在一种可能的设计中，所述第一定位信息为所述第一场景信息，或者，所述第一定位信息包括所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，通信模块801还可在向跨域管理单元发送第一定位信息后，接收来自于所述跨域管理单元的所述第一网络故障的第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；处理模块802可根据所述第二定位信息对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information. A domain management unit cannot determine the repair subject of the first network failure, and the communication module 801 may also receive the first network failure from the cross-domain management unit after sending the first positioning information to the cross-domain management unit The second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processing module 802 may be based on the The second positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的设计中，当所述第一修复信息用于指示所述第一网络故障由网元修复时，处理模块802可确定所述第一网络故障对应的至少一个网元；通信模块801可向所述至少一个网元发送第一请求信息，所述第一请求信息用于请求所述至少一个网元对所述第一网络故障进行修复。In a possible design, when the first repair information is used to indicate that the first network fault is repaired by a network element, the processing module 802 may determine at least one network element corresponding to the first network fault; communication module 801 may send first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信模块801可根据第一关联关系，确定所述第一网络故障的故障类型对应的定位信息，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication module 801 may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first network fault The association relationship is the association relationship between the fault type and the location information.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信模块801可根据所述故障类型和所述第一网络故障的定位信息，更新第一关联关系，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication module 801 may update the first association relationship according to the fault type and the location information of the first network fault, and the first network fault An association relationship is an association relationship between the fault type and the location information.
在一种可能的设计中，通信模块801可接收来自于所述跨域管理单元的所述第一关联关系。In a possible design, the communication module 801 may receive the first association relationship from the cross-domain management unit.
在一种可能的设计中，通信模块801还可用于获取所述第一网络故障对应的网元的性能信息和/或配置参数信息，处理模块802还可用于根据所述第一网络故障的故障信息以及 所述性能信息和/或所述配置参数确定所述第一定位信息。In a possible design, the communication module 801 may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault, and the processing module 802 may also be used to obtain the fault according to the first network fault. Information and the performance information and/or the configuration parameter determine the first positioning information.
在一种可能的设计中，通信模块801还可用于获取其他网络故障的故障信息，处理模块802还可用于根据所述第一网络故障的故障信息和其他网络故障的故障信息确定所述第一网络故障的定位信息，所述第一网络故障与所述其他网络故障相关联。In a possible design, the communication module 801 may also be used to obtain fault information of other network faults, and the processing module 802 may also be used to determine the first network fault information according to the fault information of the first network fault and the fault information of other network faults. Location information of a network fault, where the first network fault is associated with the other network faults.
在执行上述方法实施例所示由跨域管理单元执行的步骤时，通信模块801可用于接收第一网络故障的第一定位信息，所述第一定位信息来自于第一域管理单元；所述第一定位信息包括所述第一网络故障的第一场景信息和/或网络故障的第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。处理模块802可用于根据所述第一定位信息处理所述第一网络故障。When performing the steps performed by the cross-domain management unit shown in the foregoing method embodiment, the communication module 801 may be used to receive first location information of the first network failure, where the first location information comes from the first domain management unit; The first positioning information includes first scene information of the first network failure and/or first repair information of the network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, or a configuration At least one of a failure, an environmental failure, or a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is repaired, the cross-domain management unit is repaired, or Manual repair, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure. The processing module 802 may be configured to process the first network fault according to the first positioning information.
在一种可能的设计中，所述第一场景信息用于指示所述第一网络故障为硬件故障或者环境故障，或者，所述第一修复信息用于指示所述第一网络故障由人工修复，处理模块802可用于令通信模块801向人工修复***发送第二请求，所述第二请求用于请求人工处理所述第一网络故障。In a possible design, the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure, or the first repair information is used to indicate that the first network failure is manually repaired The processing module 802 can be used to make the communication module 801 send a second request to the manual repair system, and the second request is used to request manual processing of the first network fault.
在一种可能的设计中，所述第一修复信息用于指示所述第一网络故障由所述跨域管理单元修复，处理模块802可用于对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module 802 may be used to repair the first network fault; The repair process includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息包括第一场景信息时，处理模块802可用于根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复。处理模块802还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information includes first scene information, The processing module 802 may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and/ Or second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to It indicates that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired. The processing module 802 may also process the first network fault according to the second positioning information.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，通信模块801还可用于接收第二域管理单元发送的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体；处理模块802还可以根据所述第一定位信息和所述第二网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元 修复或者人工修复；处理模块802还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information When the communication module 801 is also used to receive the location information and/or the fault information of the second network fault sent by the second domain management unit, the second network fault is associated with the first network fault; the second network fault The location information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure The third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or, The third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure; the processing module 802 may also be based on the first positioning information and the positioning information of the second network failure And/or the failure information determines the second location information of the first network failure; the second location information includes second scene information and/or second repair information, and the second scene information is used to indicate the first network failure Is at least one of software failure, hardware failure, configuration failure, environmental failure, or service failure; the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the second The domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired; the processing module 802 may also process the first network fault according to the second positioning information.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，处理模块802可令通信模块801向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第一域管理单元对所述第一网络故障进行修复处理。In a possible design, the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the processing module 802 can make the communication module 801 send to the first domain management unit The second positioning information is used to instruct the first domain management unit to repair the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，处理模块802可令通信模块801向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理，或者，处理模块802可令通信模块801向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第一域管理单元清除所述第一网络故障。In a possible design, the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the processing module 802 can make the communication module 801 send to the second domain management unit The second positioning information and the second positioning information are used to instruct the second domain management unit to repair the first network failure, or the processing module 802 may make the communication module 801 send the information to the first domain The management unit sends the second positioning information, where the second positioning information is used to instruct the first domain management unit to clear the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由人工修复，处理模块802可令通信模块801向人工修复***发送第三请求，所述第三请求用于请求人工处理所述第一网络故障。In a possible design, the second repair information is used to indicate that the first network fault is manually repaired, and the processing module 802 can make the communication module 801 send a third request to the manual repair system. At requesting manual handling of the first network failure.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述跨域管理单元修复，处理模块802可对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processing module 802 may repair the first network fault, and the repair The processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
在另一种可能的示例中，如图8所示的通信装置800可作为上述方法实施例的查询单元或执行单元，用于执行上述方法实施例中如图7所示的步骤。其中，通信装置800可以是图1所示的域管理单元或跨域管理单元。In another possible example, the communication device 800 shown in FIG. 8 can be used as the query unit or the execution unit of the foregoing method embodiment, and is used to execute the steps shown in FIG. 7 in the foregoing method embodiment. Wherein, the communication device 800 may be a domain management unit or a cross-domain management unit shown in FIG. 1.
在执行由查询单元实施的步骤时，处理模块802可用于确定第四请求，通信模块801可用于发送第四请求。第四请求可携带目标场景信息和/或目标修复信息。第四请求用于获取具备目标场景信息和/或目标修复信息的网络故障的故障信息。When executing the steps implemented by the query unit, the processing module 802 can be used to determine the fourth request, and the communication module 801 can be used to send the fourth request. The fourth request may carry target scene information and/or target repair information. The fourth request is used to obtain fault information of a network fault with target scene information and/or target repair information.
在执行由执行单元实施的步骤时，通信模块801可用于接收来自于查询单元的第四请求。处理模块802可用于根据第四请求，确定网络故障的故障信息。通信模块801还可用于向查询单元发送该网络故障的故障信息。When executing the steps implemented by the execution unit, the communication module 801 may be used to receive the fourth request from the query unit. The processing module 802 may be used to determine the fault information of the network fault according to the fourth request. The communication module 801 can also be used to send fault information of the network fault to the query unit.
在另一种实现方式中，本申请实施例提供的通信装置还可由硬件组件构成，例如这些硬件组件可包括处理器、存储器或者通信接口等，这些硬件组件可用于执行本申请实施例所示的由第二网络管理设备执行的步骤。示例性的，该网络管理设备的结构可如图9所示。为便于理解，图9中仅示出了该通信装置执行本申请所示方法所必须的结构，本申请并不限制该通信装置可具备更多组件。该通信装置900可包括通信接口901、存储器902以及处理器903。该通信接口901可以用于通信装置900进行通信，如用于发送或接收信号。具体的，通信接口901可用于通信装置900通过有线方式收发信号，例如，通信接口901可以用于通信装置900与网络***内的其他网络管理设备、站点或设备进行有线通信。该存储器902与所述处理器903耦合，其用于保存通信装置900实现各功能所必要的程序和数据。该处理器903被配置为支持通信装置900执行上述方法中相应的处理功能。以上存储器902以及处理器903可集成于一体也可相互独立。In another implementation manner, the communication device provided in the embodiment of the present application may also be composed of hardware components. For example, these hardware components may include a processor, a memory, or a communication interface, etc., and these hardware components may be used to execute the hardware components shown in the embodiments of the present application. Steps performed by the second network management device. Exemplarily, the structure of the network management device may be as shown in FIG. 9. For ease of understanding, FIG. 9 only shows the structure necessary for the communication device to perform the method shown in this application, and this application does not limit the communication device to be equipped with more components. The communication device 900 may include a communication interface 901, a memory 902, and a processor 903. The communication interface 901 can be used for the communication device 900 to communicate, for example, for sending or receiving signals. Specifically, the communication interface 901 may be used for the communication device 900 to send and receive signals in a wired manner. For example, the communication interface 901 may be used for the communication device 900 to perform wired communication with other network management equipment, sites, or equipment in the network system. The memory 902 is coupled with the processor 903, and is used to store programs and data necessary for the communication device 900 to implement various functions. The processor 903 is configured to support the communication device 900 to execute the corresponding processing functions in the foregoing method. The above memory 902 and the processor 903 may be integrated or independent of each other.
其中，以上存储器902也可以是外接于通信装置900的，此时该通信装置900可包括通信接口901以及处理器903。通信接口也可以是外接于网络管理设备900的，此时该网络管理设备900可包括存储器902以及处理器903。另外，若通信接口901以及存储器902均外接于通信装置900，此时该通信装置900可包括处理器903。The above memory 902 may also be externally connected to the communication device 900. In this case, the communication device 900 may include a communication interface 901 and a processor 903. The communication interface may also be externally connected to the network management device 900. In this case, the network management device 900 may include a memory 902 and a processor 903. In addition, if the communication interface 901 and the memory 902 are both externally connected to the communication device 900, the communication device 900 may include the processor 903 at this time.
应理解，以上处理模块802可由处理器903实现，或由处理器903以及存储器902实现。另外，以上通信模块801可由通信接口901实现。It should be understood that the above processing module 802 may be implemented by the processor 903, or implemented by the processor 903 and the memory 902. In addition, the above communication module 801 can be implemented by the communication interface 901.
在通过如图9所示结构实现第一域管理单元时，处理器903可用于获取第一网络故障的故障信息；处理器903还可用于根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。处理器903还可根据所述第一定位信息处理所述第一网络故障；或者，通信接口901可向跨域管理单元发送所述第一定位信息。When the first domain management unit is implemented through the structure shown in FIG. 9, the processor 903 may be used to obtain fault information of the first network fault; the processor 903 may also be used to determine the first network fault of the first network fault according to the fault information. Positioning information, where the first positioning information includes first scene information and/or first repair information of the first network failure, and the first scene information is used to indicate that the first network failure is a software failure, hardware failure At least one of a failure, a configuration failure, an environmental failure, or a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is repaired, or a cross-domain management unit is repaired Either manual repair, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure. The processor 903 may also process the first network fault according to the first positioning information; or the communication interface 901 may send the first positioning information to the cross-domain management unit.
在一种可能的设计中，当所述第一定位信息为所述第一网络故障的第一修复信息时，处理器903可根据所述第一网络故障的故障信息确定所述第一场景信息，以及根据所述第一场景信息确定所述第一修复信息。In a possible design, when the first positioning information is the first repair information of the first network failure, the processor 903 may determine the first scene information according to the failure information of the first network failure , And determining the first repair information according to the first scene information.
在一种可能的设计中，当所述第一场景信息用于指示所述第一网络故障为硬件故障或环境故障时，处理器903可确定所述第一修复信息用于指示所述第一网络故障由人工修复；或者，In a possible design, when the first scene information is used to indicate that the first network failure is a hardware failure or an environmental failure, the processor 903 may determine that the first repair information is used to indicate the first network failure. The network failure is manually repaired; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理器903可根据所述第一网络故障对应的网元的异常的配置参数信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元修复，其中，所述配置参数由所述第一域管理单元生成；或者，When the first scenario information is used to indicate that the first network failure is a configuration failure, the processor 903 may determine the first repair information according to the abnormal configuration parameter information of the network element corresponding to the first network failure For indicating that the first network failure is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为配置故障时，处理器903可根据所述第一网络故障的关联对象的异常的配置参数信息，确定所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述配置参数不由所述第一域管理单元生成；或者，When the first scene information is used to indicate that the first network failure is a configuration failure, the processor 903 may determine that the first repair information is used according to the abnormal configuration parameter information of the associated object of the first network failure To indicate that the first domain management unit cannot determine the repair body of the first network failure, the configuration parameter is not generated by the first domain management unit; or,
当所述第一场景信息用于指示所述第一网络故障为软件故障时，处理器903可确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或人工修复；或者，When the first scenario information is used to indicate that the first network failure is a software failure, the processor 903 may determine that the first repair information is used to indicate that the first network failure is caused by the first domain management unit or Manual repair; or,
当所述第一场景信息用于指示所述第一网络故障为业务故障时，处理器903可根据所述第一网络故障对应的网元的性能信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或者跨域管理单元修复；When the first scenario information is used to indicate that the first network failure is a service failure, the processor 903 may determine, according to the performance information of the network element corresponding to the first network failure, that the first repair information is used to indicate The first network failure is repaired by the first domain management unit or the cross-domain management unit;
在一种可能的设计中，所述第一定位信息为所述第一场景信息，或者，所述第一定位信息包括所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，通信接口901还可在向跨域管理单元发送第一定位信息后，接收来自于所述跨域管理单元的所述第一网络故障的第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；处理器903可根据所述第二定位信息对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used to indicate the first scene information. A domain management unit cannot determine the repair subject of the first network failure, and the communication interface 901 may also receive the first network failure from the cross-domain management unit after sending the first positioning information to the cross-domain management unit The second positioning information includes second repair information, and the second repair information is used to indicate that the first network fault is repaired by the first domain management unit; the processor 903 may The second positioning information performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的设计中，当所述第一修复信息用于指示所述第一网络故障由网元修复时，处理器903可确定所述第一网络故障对应的至少一个网元；通信接口901可向所述至少一个网元发送第一请求信息，所述第一请求信息用于请求所述至少一个网元对所述第一网络 故障进行修复。In a possible design, when the first repair information is used to indicate that the first network failure is repaired by a network element, the processor 903 may determine at least one network element corresponding to the first network failure; communication interface 901 may send first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network fault.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信接口901可根据第一关联关系，确定所述第一网络故障的故障类型对应的定位信息，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication interface 901 may determine the location information corresponding to the fault type of the first network fault according to the first association relationship, and the first network fault The association relationship is the association relationship between the fault type and the location information.
在一种可能的设计中，所述第一网络故障的故障信息包括故障类型；通信接口901可根据所述故障类型和所述第一网络故障的定位信息，更新第一关联关系，所述第一关联关系为故障类型和定位信息之间的关联关系。In a possible design, the fault information of the first network fault includes the fault type; the communication interface 901 may update the first association relationship according to the fault type and the location information of the first network fault, and the first network fault An association relationship is an association relationship between the fault type and the location information.
在一种可能的设计中，通信接口901可接收来自于所述跨域管理单元的所述第一关联关系。In a possible design, the communication interface 901 may receive the first association relationship from the cross-domain management unit.
在一种可能的设计中，通信接口901还可用于获取所述第一网络故障对应的网元的性能信息和/或配置参数信息，处理器903还可用于根据所述第一网络故障的故障信息以及所述性能信息和/或所述配置参数确定所述第一定位信息。In a possible design, the communication interface 901 may also be used to obtain the performance information and/or configuration parameter information of the network element corresponding to the first network fault, and the processor 903 may also be used to obtain the fault according to the first network fault. Information and the performance information and/or the configuration parameter determine the first positioning information.
在一种可能的设计中，通信接口901还可用于获取其他网络故障的故障信息，处理器903还可用于根据所述第一网络故障的故障信息和其他网络故障的故障信息确定所述第一网络故障的定位信息，所述第一网络故障与所述其他网络故障相关联。In a possible design, the communication interface 901 may also be used to obtain fault information of other network faults, and the processor 903 may also be used to determine the first network fault according to the fault information of the first network fault and the fault information of other network faults. Location information of a network fault, where the first network fault is associated with the other network faults.
在执行上述方法实施例所示由跨域管理单元执行的步骤时，通信接口901可用于接收第一网络故障的第一定位信息，所述第一定位信息来自于第一域管理单元；所述第一定位信息包括所述第一网络故障的第一场景信息和/或网络故障的第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。处理器903可用于根据所述第一定位信息处理所述第一网络故障。When performing the steps performed by the cross-domain management unit shown in the foregoing method embodiment, the communication interface 901 may be used to receive first location information of the first network failure, where the first location information comes from the first domain management unit; The first positioning information includes first scene information of the first network failure and/or first repair information of the network failure, and the first scene information is used to indicate that the first network failure is a software failure, a hardware failure, or a configuration At least one of a failure, an environmental failure, or a service failure; the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is repaired, the cross-domain management unit is repaired, or Manual repair, or the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure. The processor 903 may be configured to process the first network fault according to the first positioning information.
在一种可能的设计中，所述第一场景信息用于指示所述第一网络故障为硬件故障或者环境故障，或者，所述第一修复信息用于指示所述第一网络故障由人工修复，处理器903可用于令通信接口901向人工修复***发送第二请求，所述第二请求用于请求人工处理所述第一网络故障。In a possible design, the first scenario information is used to indicate that the first network failure is a hardware failure or an environmental failure, or the first repair information is used to indicate that the first network failure is manually repaired The processor 903 may be configured to enable the communication interface 901 to send a second request to the manual repair system, where the second request is used to request manual handling of the first network fault.
在一种可能的设计中，所述第一修复信息用于指示所述第一网络故障由所述跨域管理单元修复，处理器903可用于对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the first repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, and the processor 903 may be used to repair the first network fault; The repair process includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息包括第一场景信息时，处理器903可用于根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复。处理器903还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or when the first positioning information includes first scene information, The processor 903 may be configured to determine second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and/ Or second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to It indicates that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired. The processor 903 may also process the first network fault according to the second positioning information.
在一种可能的设计中，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，通信接口901 还可用于接收第二域管理单元发送的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体；处理器903还可以根据所述第一定位信息和所述第二网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元修复或者人工修复；处理器903还可以根据所述第二定位信息对所述第一网络故障进行处理。In a possible design, the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is the first scene information When the communication interface 901 is also used to receive the location information and/or the fault information of the second network fault sent by the second domain management unit, the second network fault is associated with the first network fault; the second network fault The location information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure The third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or, The third repair information is used to indicate that the second domain management unit is unable to determine the repair subject of the second network failure; the processor 903 may also be based on the first positioning information and the positioning information of the second network failure And/or the failure information determines the second location information of the first network failure; the second location information includes second scene information and/or second repair information, and the second scene information is used to indicate the first network failure Is at least one of software failure, hardware failure, configuration failure, environmental failure, or service failure; the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the second The domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired; the processor 903 may also process the first network failure according to the second positioning information.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，处理器903可令通信接口901向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第一域管理单元对所述第一网络故障进行修复处理。In a possible design, the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the processor 903 may cause the communication interface 901 to send to the first domain management unit The second positioning information is used to instruct the first domain management unit to repair the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，处理器903可令通信接口901向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理，或者，处理器903可令通信接口901向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第一域管理单元清除所述第一网络故障。In a possible design, the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the processor 903 may cause the communication interface 901 to send to the second domain management unit The second positioning information and the second positioning information are used to instruct the second domain management unit to repair the first network failure, or the processor 903 may cause the communication interface 901 to report to the first domain The management unit sends the second positioning information, where the second positioning information is used to instruct the first domain management unit to clear the first network fault.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由人工修复，处理器903可令通信接口901向人工修复***发送第三请求，所述第三请求用于请求人工处理所述第一网络故障。In a possible design, the second repair information is used to indicate that the first network fault is manually repaired, and the processor 903 may cause the communication interface 901 to send a third request to the manual repair system. At requesting manual handling of the first network failure.
在一种可能的设计中，所述第二修复信息用于指示所述第一网络故障由所述跨域管理单元修复，处理器903可对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。In a possible design, the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit, the processor 903 may repair the first network fault, and the repair The processing includes at least one of restoration plan analysis, restoration plan decision-making, and restoration plan execution.
在另一种可能的实现方式中，如图9所示的通信装置900可作为上述方法实施例的查询单元或执行单元，用于执行上述方法实施例中如图7所示的步骤。其中，通信装置900可以是图1所示的域管理单元或跨域管理单元。In another possible implementation manner, the communication device 900 shown in FIG. 9 can be used as the query unit or execution unit of the foregoing method embodiment, and is used to execute the steps shown in FIG. 7 in the foregoing method embodiment. Wherein, the communication device 900 may be a domain management unit or a cross-domain management unit shown in FIG. 1.
在执行由查询单元实施的步骤时，处理器903可用于确定第四请求，通信接口901可用于发送第四请求。第四请求可携带目标场景信息和/或目标修复信息。第四请求用于获取具备目标场景信息和/或目标修复信息的网络故障的故障信息。When executing the steps implemented by the query unit, the processor 903 may be used to determine the fourth request, and the communication interface 901 may be used to send the fourth request. The fourth request may carry target scene information and/or target repair information. The fourth request is used to obtain fault information of a network fault with target scene information and/or target repair information.
在执行由执行单元实施的步骤时，通信接口901可用于接收来自于查询单元的第四请求。处理器903可用于根据第四请求，确定网络故障的故障信息。通信接口901还可用于向查询单元发送该网络故障的故障信息。When executing the steps implemented by the execution unit, the communication interface 901 may be used to receive the fourth request from the query unit. The processor 903 may be configured to determine the fault information of the network fault according to the fourth request. The communication interface 901 can also be used to send fault information of the network fault to the query unit.
应理解，以上实施例中对于通信装置所包含组件是示意性的，仅仅为一种可能的示例，其实际实现时可以具有另外的构成方式。另外，以上通信装置中的各组件可以集成在一个模块中，也可以是单独的物理存在。上述集成的模块既可以采用硬件的形式实现，也可以采用软件功能模块的形式实现，不应理解为以以上附图所示结构为限。It should be understood that the components included in the communication device in the above embodiments are illustrative, and are only a possible example, and the actual implementation may have other configuration modes. In addition, each component in the above communication device may be integrated into a module, or may be a separate physical existence. The above-mentioned integrated modules can be implemented in the form of hardware or software functional modules, and should not be construed as being limited to the structure shown in the above drawings.
基于与上述方法实施例相同构思，本申请还提供一种网络***，该网络***可用于实 现上述方法实施例、方法实施例的任意一种可能的实现方式中由第一域管理单元以及跨域管理单元执行的操作。示例性的，该网络***具有如图1所示架构。Based on the same concept as the above method embodiment, this application also provides a network system that can be used to implement the above method embodiment and any possible implementation of the method embodiment. The first domain management unit and the cross-domain Operations performed by the management unit. Exemplarily, the network system has an architecture as shown in FIG. 1.
以图1所示网络***为例，该网络***中，第一域管理单元可以获取第一网络故障的故障信息。所述第一域管理单元还可根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体。所述第一域管理单元可以根据所述第一定位信息处理所述第一网络故障。所述第一域管理单元还可向跨域管理单元发送所述第一定位信息。所述跨域管理单元可接收所述第一定位信息，并根据所述第一定位信息处理所述第一网络故障。Taking the network system shown in FIG. 1 as an example, in the network system, the first domain management unit can obtain the failure information of the first network failure. The first domain management unit may also determine first location information of the first network failure according to the failure information, where the first location information includes first scene information of the first network failure and/or first Repair information, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the first repair information is used to indicate the The first network fault is repaired by the network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot determine the first The main body of repairing network failures. The first domain management unit may process the first network fault according to the first positioning information. The first domain management unit may also send the first positioning information to the cross-domain management unit. The cross-domain management unit may receive the first positioning information, and process the first network fault according to the first positioning information.
基于与上述方法实施例相同构思，本申请实施例中还提供一种计算机可读存储介质，其上存储有计算机程序，该程序被处理器执行时，使该计算机执行上述方法实施例、方法实施例的任意一种可能的实现方式中由第一域管理单元和/或跨域管理单元执行的操作。Based on the same concept as the above method embodiment, the embodiment of the present application also provides a computer-readable storage medium on which a computer program is stored. When the program is executed by a processor, the computer executes the above method embodiment and method implementation. The operations performed by the first domain management unit and/or the cross-domain management unit in any one of the possible implementation manners of the example.
基于与上述方法实施例相同构思，本申请还提供一种计算机程序产品，该计算机程序产品在被计算机调用执行时，可以使得计算机实现上述方法实施例、方法实施例的任意一种可能的实现方式中由第一域管理单元和/或跨域管理单元执行的操作。Based on the same idea as the above method embodiment, this application also provides a computer program product, which when invoked and executed by a computer, enables the computer to implement the above method embodiment and any possible implementation of the method embodiment The operations performed by the first domain management unit and/or the cross-domain management unit.
基于与上述方法实施例相同构思，本申请还提供一种芯片或芯片***，该芯片可包括处理器。该芯片还可包括存储器(或存储模块)和/或通信接口(或通信模块)，或者，该芯片与存储器(或存储模块)和/或通信接口(或通信模块)耦合，其中，通信接口(或通信模块)可用于支持该芯片进行有线和/或无线通信，存储器(或存储模块)可用于存储程序，所述处理器调用所述程序可用于实现上述方法实施例、方法实施例的任意一种可能的实现方式中由第一域管理单元和/或跨域管理单元执行的操作。该芯片***可包括以上芯片，也可以包含上述芯片和其他分立器件，如存储器(或存储模块)和/或通信接口(或通信模块)。Based on the same concept as the above method embodiment, the present application also provides a chip or chip system, and the chip may include a processor. The chip may also include a memory (or storage module) and/or a communication interface (or communication module), or the chip may be coupled with a memory (or storage module) and/or a communication interface (or communication module), wherein the communication interface ( (Or communication module) can be used to support the chip for wired and/or wireless communication, the memory (or storage module) can be used to store a program, and the processor can be used to call the program to implement any one of the above method embodiments and method embodiments. The operations performed by the first domain management unit and/or the cross-domain management unit in one possible implementation manner. The chip system may include the above chips, or may include the above chips and other discrete devices, such as a memory (or storage module) and/or a communication interface (or communication module).
本申请实施例是参照实施例所涉及的方法、装置、和计算机程序产品的流程图和/或方框图来描述的。应理解可由计算机程序指令实现流程图和/或方框图中的每一流程和/或方框、以及流程图和/或方框图中的流程和/或方框的结合。可提供这些计算机程序指令到通用计算机、专用计机、嵌入式处理机或其他可编程数据处理设备的处理器以产生一个机器，使得通过计算机或其他可编程数据处理设备的处理器执行的指令产生用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的装置。The embodiments of the present application are described with reference to the flowcharts and/or block diagrams of the methods, devices, and computer program products involved in the embodiments. It should be understood that each process and/or block in the flowchart and/or block diagram, and the combination of processes and/or blocks in the flowchart and/or block diagram can be realized by computer program instructions. These computer program instructions can be provided to the processors of general-purpose computers, special computers, embedded processors, or other programmable data processing equipment to generate a machine, so that instructions executed by the processor of the computer or other programmable data processing equipment are generated A device used to implement the functions specified in one process or multiple processes in the flowchart and/or one block or multiple blocks in the block diagram.
这些计算机程序指令也可存储在能引导计算机或其他可编程数据处理设备以特定方式工作的计算机可读存储器中，使得存储在该计算机可读存储器中的指令产生包括指令装置的制造品，该指令装置实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能。These computer program instructions can also be stored in a computer-readable memory that can guide a computer or other programmable data processing equipment to work in a specific manner, so that the instructions stored in the computer-readable memory produce an article of manufacture including the instruction device. The device implements the functions specified in one process or multiple processes in the flowchart and/or one block or multiple blocks in the block diagram.
这些计算机程序指令也可装载到计算机或其他可编程数据处理设备上，使得在计算机或其他可编程设备上执行一系列操作步骤以产生计算机实现的处理，从而在计算机或其他可编程设备上执行的指令提供用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的步骤。These computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operation steps are executed on the computer or other programmable equipment to produce computer-implemented processing, so as to execute on the computer or other programmable equipment. The instructions provide steps for implementing the functions specified in one process or multiple processes in the flowchart and/or one block or multiple blocks in the block diagram.

Claims (40)

  1. 一种网络故障的处理方法，其特征在于，包括：A method for processing network failure, which is characterized in that it includes:
    第一域管理单元获取第一网络故障的故障信息；The first domain management unit obtains the fault information of the first network fault;
    所述第一域管理单元根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体；The first domain management unit determines first location information of the first network failure according to the failure information, where the first location information includes first scene information and/or first repair information of the first network failure , The first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the first repair information is used to indicate the first network failure The network failure is repaired by the network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot determine the first network The repair body of the failure;
    所述第一域管理单元根据所述第一定位信息处理所述第一网络故障；或者，The first domain management unit processes the first network fault according to the first positioning information; or,
    所述第一域管理单元向跨域管理单元发送所述第一定位信息。The first domain management unit sends the first positioning information to the cross-domain management unit.
  2. 如权利要求1所述的方法，其特征在于，当所述第一定位信息为所述第一网络故障的第一修复信息时，所述第一域管理单元根据所述故障信息确定所述第一网络故障的第一定位信息，包括：The method according to claim 1, wherein when the first location information is the first repair information of the first network failure, the first domain management unit determines the first repair information according to the failure information The first location information of a network fault includes:
    所述第一域管理单元根据所述第一网络故障的故障信息确定所述第一场景信息；Determining, by the first domain management unit, the first scenario information according to the failure information of the first network failure;
    所述第一域管理单元根据所述第一场景信息确定所述第一修复信息。The first domain management unit determines the first repair information according to the first scene information.
  3. 如权利要求2所述的方法，其特征在于，所述第一域管理单元根据所述第一场景信息确定所述第一修复信息，包括：The method according to claim 2, wherein the first domain management unit determining the first repair information according to the first scene information comprises:
    当所述第一场景信息用于指示所述第一网络故障为硬件故障或环境故障时，所述第一域管理单元确定所述第一修复信息用于指示所述第一网络故障由人工修复；或者，When the first scene information is used to indicate that the first network failure is a hardware failure or an environmental failure, the first domain management unit determines that the first repair information is used to indicate that the first network failure is manually repaired ;or,
    当所述第一场景信息用于指示所述第一网络故障为配置故障时，所述第一域管理单元根据所述第一网络故障对应的网元的异常的配置参数信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元修复，其中，所述配置参数由所述第一域管理单元生成；或者，When the first scenario information is used to indicate that the first network failure is a configuration failure, the first domain management unit determines the first network failure according to the abnormal configuration parameter information of the network element corresponding to the first network failure A piece of repair information is used to indicate that the first network fault is repaired by the first domain management unit, wherein the configuration parameter is generated by the first domain management unit; or,
    当所述第一场景信息用于指示所述第一网络故障为配置故障时，所述第一域管理单元根据所述第一网络故障的关联对象的异常的配置参数信息，确定所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述配置参数不由所述第一域管理单元生成；或者，When the first scene information is used to indicate that the first network failure is a configuration failure, the first domain management unit determines the first network failure according to the abnormal configuration parameter information of the associated object of the first network failure The repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, and the configuration parameter is not generated by the first domain management unit; or,
    当所述第一场景信息用于指示所述第一网络故障为软件故障时，所述第一域管理单元确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或人工修复；或者，When the first scene information is used to indicate that the first network failure is a software failure, the first domain management unit determines that the first repair information is used to indicate that the first network failure is caused by the first domain Management unit or manual repair; or,
    当所述第一场景信息用于指示所述第一网络故障为业务故障时，所述第一域管理单元根据所述第一网络故障对应的网元的性能信息，确定所述第一修复信息用于指示所述第一网络故障由所述第一域管理单元或者跨域管理单元修复。When the first scenario information is used to indicate that the first network failure is a service failure, the first domain management unit determines the first repair information according to the performance information of the network element corresponding to the first network failure It is used to indicate that the first network fault is repaired by the first domain management unit or a cross-domain management unit.
  4. 如权利要求1所述的方法，其特征在于，所述第一定位信息为所述第一场景信息，或者，所述第一定位信息包括所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述第一域管理单元向跨域管理单元发送所述第一定位信息之后，还包括：The method according to claim 1, wherein the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information uses After instructing the first domain management unit to be unable to determine the repair body of the first network failure, after the first domain management unit sends the first positioning information to the cross-domain management unit, the method further includes:
    所述第一域管理单元接收来自于所述跨域管理单元的所述第一网络故障的第二定位 信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；The first domain management unit receives second location information of the first network failure from the cross-domain management unit, where the second location information includes second repair information, and the second repair information is used to indicate The first network failure is repaired by the first domain management unit;
    所述第一域管理单元根据所述第二定位信息对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。The first domain management unit performs repair processing on the first network fault according to the second positioning information; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  5. 如权利要求1-4中任一所述的方法，其特征在于，当所述第一修复信息用于指示所述第一网络故障由网元修复时，所述第一域管理单元根据所述第一定位信息处理所述第一网络故障，包括：The method according to any one of claims 1-4, wherein when the first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is based on the The processing of the first network fault by the first positioning information includes:
    所述第一域管理单元确定所述第一网络故障对应的至少一个网元；Determining, by the first domain management unit, at least one network element corresponding to the first network failure;
    所述第一域管理单元向所述至少一个网元发送第一请求信息，所述第一请求信息用于请求所述至少一个网元对所述第一网络故障进行修复。The first domain management unit sends first request information to the at least one network element, where the first request information is used to request the at least one network element to repair the first network failure.
  6. 如权利要求1所述的方法，其特征在于，所述第一网络故障的故障信息包括故障类型；The method according to claim 1, wherein the fault information of the first network fault includes a fault type;
    所述第一域管理单元根据所述故障信息确定所述第一网络故障的第一定位信息，包括：The determining, by the first domain management unit, the first location information of the first network fault according to the fault information includes:
    所述第一域管理单元根据第一关联关系，确定所述第一网络故障的故障类型对应的定位信息，所述第一关联关系为故障类型和定位信息之间的关联关系。The first domain management unit determines the location information corresponding to the fault type of the first network fault according to a first association relationship, and the first association relationship is an association relationship between the fault type and the location information.
  7. 如权利要求1所述的方法，其特征在于，所述第一网络故障的故障信息包括故障类型；The method according to claim 1, wherein the fault information of the first network fault includes a fault type;
    所述方法还包括：The method also includes:
    所述第一域管理单元根据所述故障类型和所述第一网络故障的定位信息，更新第一关联关系，所述第一关联关系为故障类型和定位信息之间的关联关系。The first domain management unit updates a first association relationship according to the fault type and the location information of the first network fault, where the first association relationship is an association relationship between the fault type and the location information.
  8. 如权利要求6或7所述的方法，其特征在于，所述方法还包括：The method according to claim 6 or 7, wherein the method further comprises:
    所述第一域管理单元接收来自于所述跨域管理单元的所述第一关联关系。The first domain management unit receives the first association relationship from the cross-domain management unit.
  9. 如权利要求1所述的方法，其特征在于，所述方法还包括：The method of claim 1, wherein the method further comprises:
    所述第一域管理单元获取所述第一网络故障对应的网元的性能信息和/或配置参数信息；Acquiring, by the first domain management unit, performance information and/or configuration parameter information of the network element corresponding to the first network failure;
    所述第一域管理单元根据所述故障信息确定所述第一网络故障的第一定位信息，包括：The determining, by the first domain management unit, the first location information of the first network fault according to the fault information includes:
    所述第一域管理单元根据所述第一网络故障的故障信息以及所述性能信息和/或所述配置参数确定所述第一定位信息。The first domain management unit determines the first positioning information according to the fault information of the first network fault and the performance information and/or the configuration parameter.
  10. 如权利要求1所述的方法，其特征在于，所述方法还包括：The method of claim 1, wherein the method further comprises:
    所述域管理单元获取其他网络故障的故障信息，所述第一网络故障与所述其他网络故障相关联；Acquiring, by the domain management unit, failure information of other network failures, and the first network failure is associated with the other network failures;
    所述第一域管理单元根据所述故障信息确定所述第一网络故障的第一定位信息，包括：The determining, by the first domain management unit, the first location information of the first network fault according to the fault information includes:
    所述第一域管理单元根据所述第一网络故障的故障信息和其他网络故障的故障信息确定所述第一网络故障的第一定位信息。The first domain management unit determines the first location information of the first network failure according to the failure information of the first network failure and the failure information of other network failures.
  11. 一种网络故障的处理方法，其特征在于，包括：A method for processing network failure, which is characterized in that it includes:
    跨域管理单元接收第一网络故障的第一定位信息，所述第一定位信息来自于第一域管理单元；所述第一定位信息包括所述第一网络故障的第一场景信息和/或网络故障的第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第 一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体；The cross-domain management unit receives first location information of a first network failure, where the first location information comes from the first domain management unit; the first location information includes first scene information of the first network failure and/or First repair information of a network failure, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the first repair information Used to indicate that the first network fault is repaired by a network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate the first domain The management unit cannot determine the repair body of the first network failure;
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障。The cross-domain management unit processes the first network fault according to the first positioning information.
  12. 如权利要求11所述的方法，其特征在于，所述第一场景信息用于指示所述第一网络故障为硬件故障或者环境故障，或者，所述第一修复信息用于指示所述第一网络故障由人工修复，The method according to claim 11, wherein the first scene information is used to indicate that the first network failure is a hardware failure or an environmental failure, or the first repair information is used to indicate that the first network failure is a hardware failure or an environmental failure. Network failures are manually repaired,
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障，包括：The processing by the cross-domain management unit of the first network fault according to the first positioning information includes:
    所述跨域管理单元向人工修复***发送第二请求，所述第二请求用于请求人工处理所述第一网络故障。The cross-domain management unit sends a second request to the manual repair system, where the second request is used to request manual handling of the first network fault.
  13. 如权利要求11所述的方法，其特征在于，所述第一修复信息用于指示所述第一网络故障由所述跨域管理单元修复，The method according to claim 11, wherein the first repair information is used to indicate that the first network failure is repaired by the cross-domain management unit,
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障，包括：The processing by the cross-domain management unit of the first network fault according to the first positioning information includes:
    所述跨域管理单元对所述第一网络故障进行修复处理；所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。The cross-domain management unit performs repair processing on the first network fault; the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  14. 如权利要求11所述的方法，其特征在于，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息包括第一场景信息时，The method according to claim 11, wherein the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information includes the first When a scene information,
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障，包括：The processing by the cross-domain management unit of the first network fault according to the first positioning information includes:
    所述跨域管理单元根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复；The cross-domain management unit determines the second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and / Or second repair information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; the second repair information is used Indicating that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired;
    所述跨域管理单元根据所述第二定位信息对所述第一网络故障进行处理。The cross-domain management unit processes the first network fault according to the second positioning information.
  15. 如权利要求11所述的方法，其特征在于，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，所述方法还包括：The method according to claim 11, wherein the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first positioning information is When describing the first scene information, the method further includes:
    所述跨域管理单元接收来自于第二域管理单元的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体；The cross-domain management unit receives location information and/or fault information of a second network fault from a second domain management unit, and the second network fault is associated with the first network fault; The positioning information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure The third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or, The third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure;
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障，包括：The processing by the cross-domain management unit of the first network fault according to the first positioning information includes:
    所述跨域管理单元根据所述第一定位信息和所述第二网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元修复或者人工修复；The cross-domain management unit determines the second location information of the first network fault according to the first location information and the location information and/or the fault information of the second network fault; the second location information includes second scene information And/or second repair information, where the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information For indicating that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired;
    所述跨域管理单元根据所述第二定位信息对所述第一网络故障进行处理。The cross-domain management unit processes the first network fault according to the second positioning information.
  16. 如权利要求14或15所述的方法，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，所述跨域管理单元根据所述第二定位信息处理所述第一网络故障，包括：The method according to claim 14 or 15, wherein the second repair information is used to indicate that the first network failure is repaired by the first domain management unit, and the cross-domain management unit is based on the 2. The positioning information processing the first network fault includes:
    所述跨域管理单元向所述第一域管理单元发送所述第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复。The cross-domain management unit sends the second positioning information to the first domain management unit, where the second positioning information includes second repair information, and the second repair information is used to indicate that the first network failure is caused by The first domain management unit is repaired.
  17. 如权利要求14或15所述的方法，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，所述跨域管理单元根据所述第二定位信息处理所述第一网络故障，包括：The method according to claim 14 or 15, wherein the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management unit is based on the first network failure. 2. The positioning information processing the first network fault includes:
    所述跨域管理单元向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理，和/或，The cross-domain management unit sends the second positioning information to the second domain management unit, where the second positioning information is used to instruct the second domain management unit to repair the first network failure, and /or,
    所述跨域管理单元向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第一域管理单元清除所述第一网络故障。The cross-domain management unit sends the second location information to the first domain management unit, where the second location information is used to instruct the first domain management unit to clear the first network fault.
  18. 如权利要求14或15所述的方法，其特征在于，所述第二修复信息用于指示所述第一网络故障由人工修复，The method according to claim 14 or 15, wherein the second repair information is used to indicate that the first network fault is manually repaired,
    所述跨域管理单元根据所述第二定位信息处理所述第一网络故障，包括：The processing of the first network fault according to the second positioning information by the cross-domain management unit includes:
    所述跨域管理单元向人工修复***发送第三请求，所述第三请求用于请求人工处理所述第一网络故障。The cross-domain management unit sends a third request to the manual repair system, where the third request is used to request manual handling of the first network fault.
  19. 如权利要求14或15所述的方法，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述跨域管理单元修复，The method according to claim 14 or 15, wherein the second repair information is used to indicate that the first network fault is repaired by the cross-domain management unit,
    所述跨域管理单元根据所述第二定位信息处理所述第一网络故障，包括：The processing of the first network fault according to the second positioning information by the cross-domain management unit includes:
    所述跨域管理单元对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。The cross-domain management unit performs repair processing on the first network fault, and the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  20. 一种网络故障的处理方法，其特征在于，包括：A method for processing network failure, which is characterized in that it includes:
    第一域管理单元获取第一网络故障的故障信息；The first domain management unit obtains the fault information of the first network fault;
    所述第一域管理单元根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体；The first domain management unit determines first location information of the first network failure according to the failure information, where the first location information includes first scene information and/or first repair information of the first network failure , The first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the first repair information is used to indicate the first network failure The network failure is repaired by the network element, repaired by the first domain management unit, repaired by the cross-domain management unit, or manually repaired, or the first repair information is used to indicate that the first domain management unit cannot determine the first network The repair body of the failure;
    所述第一域管理单元向跨域管理单元发送所述第一定位信息；Sending, by the first domain management unit, the first positioning information to a cross-domain management unit;
    所述跨域管理单元接收所述第一定位信息；Receiving the first positioning information by the cross-domain management unit;
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障。The cross-domain management unit processes the first network fault according to the first positioning information.
  21. 如权利要求20所述的方法，其特征在于，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息包括第一场景信息时，The method according to claim 20, wherein the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first location information includes the first When a scene information,
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障，包括：The processing by the cross-domain management unit of the first network fault according to the first positioning information includes:
    所述跨域管理单元根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息， 所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复；The cross-domain management unit determines the second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and /Or second repair information, where the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used Indicating that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired;
    所述跨域管理单元根据所述第二定位信息对所述第一网络故障进行处理。The cross-domain management unit processes the first network fault according to the second positioning information.
  22. 如权利要求20所述的方法，其特征在于，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，所述方法还包括：The method of claim 20, wherein the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first location information is When describing the first scene information, the method further includes:
    所述跨域管理单元接收来自于第二域管理单元的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体；The cross-domain management unit receives location information and/or fault information of a second network fault from a second domain management unit, and the second network fault is associated with the first network fault; The positioning information includes third scene information and/or third repair information, where the third scene information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure The third repair information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or, The third repair information is used to indicate that the second domain management unit cannot determine the repair subject of the second network failure;
    所述跨域管理单元根据所述第一定位信息处理所述第一网络故障，包括：The processing by the cross-domain management unit of the first network fault according to the first positioning information includes:
    所述跨域管理单元根据所述第一定位信息和所述第二网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元修复或者人工修复；The cross-domain management unit determines the second location information of the first network fault according to the first location information and the location information and/or the fault information of the second network fault; the second location information includes second scene information And/or second repair information, where the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information For indicating that the first network fault is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired;
    所述跨域管理单元根据所述第二定位信息对所述第一网络故障进行处理。The cross-domain management unit processes the first network fault according to the second positioning information.
  23. 如权利要求21或22所述的方法，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，所述跨域管理单元根据所述第二定位信息处理所述第一网络故障，包括：The method according to claim 21 or 22, wherein the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the cross-domain management unit is based on the first network failure. 2. The positioning information processing the first network fault includes:
    所述跨域管理单元向所述第一域管理单元发送所述第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；The cross-domain management unit sends the second positioning information to the first domain management unit, where the second positioning information includes second repair information, and the second repair information is used to indicate that the first network failure is caused by Repairing the first domain management unit;
    所述方法还包括：The method also includes:
    所述第一域管理单元接收所述第二定位信息；Receiving the second positioning information by the first domain management unit;
    所述第一域管理单元根据所述第二定位信息对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。The first domain management unit performs repair processing on the first network fault according to the second positioning information, and the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  24. 如权利要求21或22所述的方法，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，所述跨域管理单元根据所述第二定位信息处理所述第一网络故障，包括：The method according to claim 21 or 22, wherein the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management unit is based on the first network failure. 2. The positioning information processing the first network fault includes:
    所述跨域管理单元向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理；Sending, by the cross-domain management unit, the second positioning information to the second domain management unit, where the second positioning information is used to instruct the second domain management unit to repair the first network fault;
    所述方法还包括：The method also includes:
    所述第二域管理单元根据所述第二定位信息对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。The second domain management unit performs repair processing on the first network fault according to the second positioning information, and the repair processing includes at least one of repair plan analysis, repair plan decision, and repair plan execution.
  25. 如权利要求21-22或24中任一所述的方法，其特征在于，所述第二修复信息用于 指示所述第一网络故障由所述第二域管理单元修复，所述跨域管理单元根据所述第二定位信息处理所述第一网络故障，包括：The method according to any one of claims 21-22 or 24, wherein the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management The unit processing the first network fault according to the second positioning information includes:
    所述跨域管理单元向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于所述第一域管理单元清除所述第一网络故障；Sending, by the cross-domain management unit, the second location information to the first domain management unit, where the second location information is used by the first domain management unit to clear the first network fault;
    所述方法还包括：The method also includes:
    所述第一域管理单元清除所述第一网络故障。The first domain management unit clears the first network fault.
  26. 如权利要求20-25中任一所述的方法，其特征在于，所述方法还包括：The method according to any one of claims 20-25, wherein the method further comprises:
    所述第一域管理单元接收来自于所述跨域管理单元的第一关联关系，所述第一关联关系为故障类型和定位信息之间的关联关系。The first domain management unit receives a first association relationship from the cross-domain management unit, where the first association relationship is an association relationship between a fault type and location information.
  27. 一种***，用于处理网络故障，其特征在于，包括：第一域管理单元和跨域管理单元；A system for handling network faults, characterized by comprising: a first domain management unit and a cross-domain management unit;
    所述第一域管理单元，用于获取第一网络故障的故障信息；用于根据所述故障信息确定所述第一网络故障的第一定位信息，所述第一定位信息包括所述第一网络故障的第一场景信息和/或第一修复信息，所述第一场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第一修复信息用于指示所述第一网络故障由网元修复、所述第一域管理单元修复、跨域管理单元修复或者人工修复，或者，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体；以及，用于向跨域管理单元发送所述第一定位信息；The first domain management unit is configured to obtain failure information of a first network failure; and is configured to determine first location information of the first network failure according to the failure information, and the first location information includes the first location information. First scenario information and/or first repair information of a network failure, where the first scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure The first repair information is used to indicate that the first network failure is repaired by a network element, the first domain management unit is repaired, a cross-domain management unit is repaired, or is manually repaired, or the first repair information is used to indicate The first domain management unit is unable to determine the repair body of the first network failure; and is configured to send the first positioning information to the cross-domain management unit;
    所述跨域管理单元，用于接收所述第一定位信息，并根据所述第一定位信息处理所述第一网络故障。The cross-domain management unit is configured to receive the first positioning information, and process the first network fault according to the first positioning information.
  28. 如权利要求27所述的***，其特征在于，所述第一定位信息为所述第一场景信息，或者，所述第一定位信息包括所述第一修复信息，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，所述跨域管理单元今天用于：The system according to claim 27, wherein the first positioning information is the first scene information, or the first positioning information includes the first repair information, and the first repair information is used for In order to indicate that the first domain management unit cannot determine the repair body of the first network failure, the cross-domain management unit is used today to:
    根据所述第一定位信息和/或所述第一网络故障的故障信息确定所述第一网络故障的第二定位信息；所述第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、第二域管理单元修复，所述跨域管理单元修复或者人工修复；Determine the second location information of the first network failure according to the first location information and/or the failure information of the first network failure; the second location information includes second scene information and/or second repair information , The second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to indicate the first network failure The network failure is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired;
    根据所述第二定位信息对所述第一网络故障进行处理。Processing the first network fault according to the second positioning information.
  29. 如权利要求27所述的***，其特征在于，所述第一修复信息用于指示所述第一域管理单元无法确定所述第一网络故障的修复主体，或者所述第一定位信息为所述第一场景信息时，所述跨域管理单元还用于：The system according to claim 27, wherein the first repair information is used to indicate that the first domain management unit cannot determine the repair subject of the first network failure, or the first location information is When describing the first scene information, the cross-domain management unit is also used to:
    接收来自于第二域管理单元的第二网络故障的定位信息和/或故障信息，所述第二网络故障和所述第一网络故障关联；所述第二网络故障的定位信息包括第三场景信息和/或第三修复信息，所述第三场景信息用于指示所述第二网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第三修复信息用于指示所述第二网络故障由第二网络故障对应的网元修复、所述第二域管理单元修复、所述跨域管理单元修复或者人工修复，或者，所述第三修复信息用于指示所述第二域管理单元无法确定所述第二网络故障的修复主体；Receive location information and/or fault information of a second network fault from a second domain management unit, where the second network fault is associated with the first network fault; the location information of the second network fault includes a third scenario Information and/or third repair information, where the third scenario information is used to indicate that the second network failure is at least one of a software failure, a hardware failure, a configuration failure, an environmental failure, or a service failure; the third restoration The information is used to indicate that the second network failure is repaired by the network element corresponding to the second network failure, the second domain management unit is repaired, the cross-domain management unit is repaired or manually repaired, or the third repair information is used Instructing the second domain management unit to be unable to determine the repair subject of the second network failure;
    所述跨域管理单元具体用于：The cross-domain management unit is specifically used for:
    根据所述第一定位信息和所述第二网络故障的定位信息和/或故障信息确定所述第一网络故障的第二定位信息；第二定位信息包括第二场景信息和/或第二修复信息，所述第二场景信息用于指示所述第一网络故障为软件故障、硬件故障、配置故障、环境故障或者业务故障中的至少一种；所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复、所述第二域管理单元修复，所述跨域管理单元修复或者人工修复；Determine the second location information of the first network failure according to the first location information and the location information and/or failure information of the second network failure; the second location information includes second scene information and/or second repair Information, the second scenario information is used to indicate that the first network failure is at least one of a software failure, a hardware failure, a configuration failure, an environment failure, or a service failure; the second repair information is used to indicate the first network failure A network failure is repaired by the first domain management unit, the second domain management unit is repaired, and the cross-domain management unit is repaired or manually repaired;
    根据所述第二定位信息对所述第一网络故障进行处理。Processing the first network fault according to the second positioning information.
  30. 如权利要求28或29所述的***，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复，所述跨域管理单元具体用于：The system according to claim 28 or 29, wherein the second repair information is used to indicate that the first network fault is repaired by the first domain management unit, and the cross-domain management unit is specifically configured to:
    向所述第一域管理单元发送所述第二定位信息，所述第二定位信息包括第二修复信息，所述第二修复信息用于指示所述第一网络故障由所述第一域管理单元修复；Send the second positioning information to the first domain management unit, where the second positioning information includes second repair information, and the second repair information is used to indicate that the first network failure is managed by the first domain Unit repair
    所述第一域管理单元还用于：The first domain management unit is further used for:
    接收所述第二定位信息；Receiving the second positioning information;
    根据所述第二定位信息对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。Perform repair processing on the first network fault according to the second positioning information, where the repair processing includes at least one of a repair plan analysis, a repair plan decision, and a repair plan execution.
  31. 如权利要求28或29所述的***，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，所述跨域管理单元具体用于：The system according to claim 28 or 29, wherein the second repair information is used to indicate that the first network fault is repaired by the second domain management unit, and the cross-domain management unit is specifically configured to:
    向所述第二域管理单元发送所述第二定位信息，所述第二定位信息用于指示所述第二域管理单元对所述第一网络故障进行修复处理；Sending the second positioning information to the second domain management unit, where the second positioning information is used to instruct the second domain management unit to repair the first network failure;
    所述通信***还包括所述第二域管理单元，所述第二域管理单元用于：The communication system further includes the second domain management unit, and the second domain management unit is configured to:
    根据所述第二定位信息对所述第一网络故障进行修复处理，所述修复处理包括修复方案分析、修复方案决策和修复方案执行中的至少一个。Perform repair processing on the first network fault according to the second positioning information, where the repair processing includes at least one of a repair plan analysis, a repair plan decision, and a repair plan execution.
  32. 如权利要求28-29或31中任一所述的***，其特征在于，所述第二修复信息用于指示所述第一网络故障由所述第二域管理单元修复，所述跨域管理单元具体用于：The system according to any one of claims 28-29 or 31, wherein the second repair information is used to indicate that the first network failure is repaired by the second domain management unit, and the cross-domain management The unit is specifically used for:
    向所述第一域管理单元发送所述第二定位信息，所述第二定位信息用于所述第一域管理单元清除所述第一网络故障；Sending the second positioning information to the first domain management unit, where the second positioning information is used by the first domain management unit to clear the first network fault;
    所述第一域管理单元还用于：The first domain management unit is further used for:
    清除所述第一网络故障。Clear the first network fault.
  33. 一种通信装置，其特征在于，包括用于执行如权利要求1-10中任一所述的方法的单元或模块。A communication device, characterized by comprising a unit or module for executing the method according to any one of claims 1-10.
  34. 一种通信装置，其特征在于，包括用于执行如权利要求11-19中任一所述的方法的单元或模块。A communication device, characterized by comprising a unit or module for executing the method according to any one of claims 11-19.
  35. 一种通信装置，其特征在于，包括：A communication device, characterized in that it comprises:
    通信接口，用于所述通信装置进行通信；A communication interface for the communication device to communicate;
    处理器，用于执行存储器中存储的程序指令，执行如权利要求1-10中任一所述的方法。The processor is configured to execute program instructions stored in the memory, and execute the method according to any one of claims 1-10.
  36. 一种通信装置，其特征在于，包括：A communication device, characterized in that it comprises:
    通信接口，用于所述通信装置进行通信；A communication interface for the communication device to communicate;
    处理器，用于执行存储器中存储的程序指令，执行如权利要求11-19中任一所述的方法。The processor is configured to execute program instructions stored in the memory, and execute the method according to any one of claims 11-19.
  37. 一种通信***，其特征在于，包括如权利要求33或35所述的通信装置以及如权利要求34或36所述的通信装置。A communication system, characterized by comprising the communication device according to claim 33 or 35 and the communication device according to claim 34 or 36.
  38. 一种计算机可读存储介质，其特征在于，所述计算机可读存储介质中存储有计算机程序或指令，当所述计算机程序或指令被计算设备执行时，以使得所述计算设备执行如权利要求1-19中任一项所述的方法。A computer-readable storage medium, characterized in that a computer program or instruction is stored in the computer-readable storage medium, and when the computer program or instruction is executed by a computing device, the computing device executes the The method of any one of 1-19.
  39. 一种计算机程序产品，其特征在于，当所述计算机程序产品被计算设备执行时，使得所述计算设备执行如权利要求1-19中任一项所述的方法。A computer program product, characterized in that, when the computer program product is executed by a computing device, the computing device is caused to execute the method according to any one of claims 1-19.
  40. 一种芯片，其特征在于，包括至少一个处理器和接口；A chip, characterized in that it includes at least one processor and an interface;
    所述接口，用于为所述至少一个处理器提供计算机程序、指令或者数据；The interface is used to provide computer programs, instructions or data for the at least one processor;
    所述至少一个处理器用于执行所述计算机程序或指令，以使得如权利要求1-19中任一项所述的方法被执行。The at least one processor is used to execute the computer program or instruction, so that the method according to any one of claims 1-19 is executed.
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