WO2020027141A1 - Dispositif de traitement d'informations de transmission d'informations et procédé, programme et système de transmission d'informations utilisant un dispositif de traitement d'informations de transmission d'informations - Google Patents

Dispositif de traitement d'informations de transmission d'informations et procédé, programme et système de transmission d'informations utilisant un dispositif de traitement d'informations de transmission d'informations Download PDF

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Publication number
WO2020027141A1
WO2020027141A1 PCT/JP2019/029853 JP2019029853W WO2020027141A1 WO 2020027141 A1 WO2020027141 A1 WO 2020027141A1 JP 2019029853 W JP2019029853 W JP 2019029853W WO 2020027141 A1 WO2020027141 A1 WO 2020027141A1
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Prior art keywords
information
input
server
user
questionnaire
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PCT/JP2019/029853
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English (en)
Japanese (ja)
Inventor
経 岩崎
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株式会社Ｐｒｏｆｅｓｓｙ
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Publication of WO2020027141A1 publication Critical patent/WO2020027141A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F13/00—Interconnection of, or transfer of information or other signals between, memories, input/output devices or central processing units

Definitions

  • the present invention relates to an information transfer information processing apparatus for transferring information input to a specific information processing apparatus through a terminal to another information processing apparatus, a method using the information transfer information processing apparatus, a program, and an information transfer system. It is.
  • the user When answering a questionnaire or purchasing a product or service through a terminal such as a smartphone or a personal computer of the user, the user can respond to the questionnaire and personal information according to an input form displayed on a desired website. And other information.
  • the input information is stored and stored in an information processing device such as a predetermined server.
  • Patent Document 1 discloses a configuration in which information (that is, personal information data) input by a user through a communication terminal is stored in a data storage unit of a data management server, as described below.
  • the user of the communication terminal inputs information into each input field of the input form using an input means (for example, a keyboard) not shown.
  • the input information is stored in an internal memory of the communication terminal and displayed on an input form. Then, when this input operation is completed, the transmission button is clicked. As a result, the information (ie, personal information data) entered in these input fields is sent to the web server.
  • the personal information data stored in the internal memory is encrypted as described below and sent to the data management server.
  • the communication unit of the data management server sends the received encrypted data and data ID to the control unit.
  • the control unit stores the encrypted data in the data storage unit in association with the data ID.
  • the present invention uses an information transfer information processing apparatus that transfers information input to a specific information processing apparatus through a terminal to another information processing apparatus, and an information transfer information processing apparatus. It is an object to provide a method, a program, and an information transfer system.
  • the invention of claim 1 is An information transfer information processing apparatus that transfers user input information received from an information reception information processing apparatus that receives input of information from a user to a transfer destination information processing apparatus that receives input of information from a user, The information transfer information processing device inputs the user input information to the transfer destination information processing device with reference to an input pattern of the transfer destination information processing device stored in an input pattern information storage unit.
  • An information transfer information processing apparatus having a control unit is provided.
  • the invention of claim 2 is A method using an information transfer information processing apparatus that transfers user input information received from an information reception information processing apparatus that receives input of information from a user to a destination information processing apparatus that receives input of information from a user,
  • the information transfer information processing device includes a step of inputting the user input information to the transfer destination information processing device with reference to an input pattern of the transfer destination information processing device stored in an input pattern information storage unit. , And the method.
  • the invention of claim 3 is: A program for causing an information transfer information processing apparatus that transfers user input information received from an information reception information processing apparatus that receives input of information from a user to a destination information processing apparatus that receives input of information from a user to execute a procedure.
  • An information processing apparatus configured to input the user input information to the destination information processing apparatus by referring to an input pattern of the destination information processing apparatus stored in an input pattern information storage unit; This is a program that functions as control means.
  • the invention of claim 4 is An information receiving information processing device for receiving information input from a user, a transfer destination information processing device for receiving information input from a user, and transferring user input information received from the information receiving information processing device to the transfer destination information processing device
  • An information transfer system comprising: The information transfer information processing device refers to an input pattern of the transfer destination information processing device stored in an input pattern information storage unit and inputs the user input information to the transfer destination information processing device. System.
  • user input information input by a user can be transferred and stored in the destination information processing apparatus regardless of the input pattern of the destination information processing apparatus. Further, the labor and cost for developing the API can be saved.
  • FIG. 1 is a schematic configuration diagram of an information transfer system according to a first embodiment of the present invention.
  • FIG. 2 is a conceptual diagram exemplarily showing an overall configuration of a Web server of the information transfer system according to the first embodiment of the present invention.
  • (A) to (d) are diagrams exemplarily showing questionnaire display control information displayed on a terminal of the information transfer system according to the first embodiment of the present invention.
  • FIG. 2 is a conceptual diagram exemplarily showing an overall configuration of a DB server of the information transfer system according to the first embodiment of the present invention.
  • FIG. 4 is a diagram schematically illustrating a structure of a questionnaire content in a questionnaire display control information storage area of the HD of the DB server of the information transfer system according to the first embodiment of the present invention.
  • FIG. 4 is a diagram schematically illustrating a structure of a user input information storage area of an HD of a DB server of the information transfer system according to the first embodiment of the present invention.
  • FIG. 2 is a conceptual diagram exemplarily showing an overall configuration of an information transfer server of the information transfer system according to the first embodiment of the present invention.
  • FIG. 2 is a diagram schematically illustrating a structure of a Web server information storage area of an HD of an information transfer server of the information transfer system according to the first embodiment of the present invention.
  • FIG. 4 is a diagram exemplarily showing an input form of a transfer destination Web server of the information transfer system according to the first embodiment of the present invention.
  • FIG. 4 is a diagram exemplarily showing an input form of a transfer destination Web server of the information transfer system according to the first embodiment of the present invention.
  • FIG. 2 is a conceptual diagram exemplarily showing an overall configuration of a terminal of the information transfer system according to the first embodiment of the present invention.
  • 5 is a flowchart showing a flow of processing of the information transfer system according to the first embodiment of the present invention.
  • 5 is a flowchart showing a flow of processing of the information transfer system according to the first embodiment of the present invention.
  • 5 is a flowchart showing a flow of processing of the information transfer system according to the first embodiment of the present invention.
  • 5 is a flowchart showing a flow of processing of the information transfer system according to the first embodiment of the present invention.
  • 5 is a flowchart showing a flow of processing of the information transfer system according to the first embodiment of the present invention.
  • FIG. 1 It is a figure which showed on the terminal of the information transfer system of another embodiment of this invention exemplarily the companion of questionnaire display control information.
  • FIG. 1 A) to (d) are diagrams exemplarily showing input request item display control information displayed on a terminal of the information transfer system according to the second embodiment of the present invention.
  • FIG. 1 A) to (c) are diagrams exemplarily showing an input form of a transfer destination Web server of the information transfer system according to the second embodiment of the present invention.
  • FIG. 1 is a schematic configuration diagram of an information transfer system A according to the first embodiment.
  • the information transfer system A mainly includes a Web server 1 (an example of an information reception information processing device), a DB server 2, an information transfer server 3 (an example of an information transfer information processing device), and a Web server 4 (a transfer destination information processing device). ), A DB server 5, a terminal 6, and an operator terminal 9.
  • the Web server 1, the information transfer server 3, the Web server 4, the terminal 6, and the operator terminal 9 are connected to a network 7 such as the Internet.
  • a network 8 such as a LAN.
  • FIG. 1 shows two combinations of the Web server 1 and the DB server 2 and two combinations of the Web server 4 and the DB server 5, but the present invention is not limited to this configuration.
  • the same number of combinations of the Web server 4 and the DB server 5 may be provided corresponding to each combination of the Web server 1 and the DB server 2, or the combination of the Web server 4 and the DB server 5 may be provided.
  • the number of combinations of the Web server 1 and the DB server 2 may be larger or smaller than the number.
  • the Web server 1 and the DB server 2, the Web server 1 and the information transfer server 3, and the Web server 4 and the DB server 5 are communicably connected not through the network 8 such as a LAN but through the network 7 such as the Internet. It is good.
  • the Web server 1 is an information processing device that outputs questionnaire display control information to each terminal 6 connected through the network 7 and outputs user input information related to the answer to the questionnaire received from each terminal 6 to the DB server 2. is there. As shown in FIG. 2, the Web server 1 has a CPU 11, a RAM 12, a ROM 13, a HD 14, a display 15, an input unit 16, a timing unit 17, an interface 18, and a bus 19 for connecting these devices.
  • the RAM 12 temporarily stores information, files, and the like necessary for executing the program.
  • the CPU 11 when receiving a request for transmitting questionnaire display control information from the terminal 6, the CPU 11 outputs a request for transmitting questionnaire display control information to the DB server 2 connected via the network 8.
  • the CPU 11 When receiving the questionnaire display control information from the DB server 2, the CPU 11 outputs the questionnaire display control information to the terminal 6 together with the questionnaire display control information called from the questionnaire display control information storage area 141 in the HD 14.
  • FIG. 3 shows a state in which a sentence indicating the content of the questionnaire output by the CPU 11 is displayed on the display unit 62 of the terminal 6.
  • CPU11 As shown in FIG. 3 (a), the preamble of the questionnaire 1 "Hello, this is Kyohei. (Optional) I will thank you.” And then output to the terminal 6, to wait. Then, when the CPU 11 recognizes that the predetermined time (ex. 2 seconds) has elapsed with reference to the timer 17, as shown in FIG. I'll tell you a lot. "To the terminal 6. Further, when the CPU 11 recognizes that the predetermined time (ex. 2 seconds) has elapsed with reference to the time counting means 17, as shown in FIG. 3 (c), the input request item 1 of the questionnaire " Do you want to use a toilet? "And the option group (a) male, b) female of the user input information corresponding to the questionnaire item are output to the terminal 6.
  • the CPU 11 When receiving the user input information (here, for example, “a) male options” selected by a user such as a respondent to the questionnaire from the terminal 6, the CPU 11 outputs the user input information to the DB server 2. . Further, when receiving the user input information, the CPU 11 receives the item 2 “How old is it? I am 29 years old (single)” which is the next input request item of the questionnaire and the user input corresponding to the questionnaire item.
  • the information options (a) teens, b) 20s, c) 30s, d) 40s, e) 50s, f) 60s or more) are output to the terminal 6 and stand by.
  • the CPU 11 When the CPU 11 receives the user input information selected by the user such as the respondent to the questionnaire from the terminal 6 (here, for example, the option of “c) 30s”, the CPU 11 outputs the user input information to the DB server 2. I do. Further, when the CPU 11 receives the "heavy tasting" of c) of the companion 2 from the DB server 2, it outputs it to the terminal 6, as shown in FIG. Then, when the CPU 11 recognizes that the predetermined time (ex.
  • the CPU 11 When receiving the user input information (here, for example, the option of “c) public servant” selected by the user such as the respondent of the questionnaire from the terminal 6, the CPU 11 outputs the user input information to the DB server 2. .
  • the CPU 11 receives “stable” from c) of the companion 3 from the DB server 2, the CPU 11 outputs it to the terminal 6.
  • the CPU 4 asks the next input request item of the questionnaire, item 4, "Please tell me your favorite dish. Is output to the terminal 6 and a text box indicating an answer column corresponding to the questionnaire item (text data can be input) is output.
  • the CPU 11 stores the user input information in the DB server 2. Output to Further, upon receiving the user input information, the CPU 11 outputs the conclusion of the questionnaire “Thank you very much for your cooperation.” To the terminal 6.
  • the companion output to the terminal 6 is stored in the questionnaire display control information storage area 241 of the DB server 2 in accordance with the answer option (an example of the user input information) selected by the user such as the respondent of the questionnaire.
  • the output of the hammer is output (see FIG. 5).
  • FIG. 3D since the user such as the respondent of the questionnaire selects “30s” of c) as the option of the answer 2, the answer 2 stored in the questionnaire display control information storage area 241 is stored. This shows an example where c) "I'm eating a lot" is output.
  • the answer when receiving the answer option selected by the user such as the respondent of the questionnaire, the answer is stored in the questionnaire display control information storage area 241 of the DB server 2 in accordance with the answer option. If stored, the CPU 11 outputs the corresponding companion to the terminal 6, and then outputs the next item of the questionnaire. On the other hand, when receiving the answer option selected by the user such as the respondent of the questionnaire, if the companion is not stored corresponding to the answer option, the next item of the questionnaire is output.
  • the configuration is such that the questionnaire display control information is output at a timing as if the user is a conversation with a questionnaire respondent or the like, and when a response option selected by the user such as a questionnaire respondent is received.
  • a user such as a questionnaire respondent feels as if he or she is actually talking to a person, and feels much stress when inputting to a machine called the terminal 6. You can answer the questionnaire at a good tempo without any problems.
  • the terminal identification information thus output is output to the terminal 6.
  • the terminal 6 stores the received terminal identification information in the storage means 64 such as an HD (see FIG. 11) and includes it in a request to the Web server 1 thereafter.
  • the CPU 11 when the CPU 11 receives, from the terminal 6 together with the terminal identification information, the user input information related to the answer to the questionnaire input by the user such as the respondent to the questionnaire, the CPU 11 stores the terminal identification information and the user input information in the DB server Output to Further, upon recognizing that the user input information relating to the last item of the questionnaire has been output to the DB server 2 together with the terminal identification information, the CPU 11 stores the information in association with the same terminal identification information as the terminal identification information. The user input information is called from the user input information storage area 242 of the DB server 2 together with the item identification information respectively associated with the user input information. Then, the CPU 11 outputs the called information and the server identification information called from the server identification information storage area 142 to the information transfer server 3.
  • the CPU 11 when the CPU 11 receives, from the terminal 6, a transmission request for requesting transmission of the user input information together with the terminal identification information for identifying the terminal 6, the CPU 11 outputs the transmission request and the terminal identification information to the DB server 2. . Further, upon receiving the user input information from the DB server 2, the CPU 11 outputs the user input information to the terminal 6 that has requested transmission of the user input information.
  • the HD 14 stores an application program, an OS, a control program, related programs, and the like.
  • a questionnaire display control information storage area 141 and a server identification information storage area 142 are provided.
  • the questionnaire display control information storage area 141 stores questionnaire display control information for performing display control of a questionnaire.
  • the questionnaire display control information may include layout information that defines the layout of the questionnaire, and script information for causing the terminal 6 to execute script processing.
  • the script information is described in a script language such as, for example, JavaScript (registered trademark).
  • the server identification information storage area 142 stores server identification information for identifying the transfer destination Web server 4. That is, an operator or the like who operates and manages the Web server 1, the DB server 2, and the information transfer server 3 identifies the transfer destination Web server 4 that transfers the user input information input to the Web server 1 through the terminal 6.
  • the server identification information is stored in the server identification information storage area 142 in advance.
  • the display 15 serves as a display unit, and is, for example, a liquid crystal display, an organic EL display, a CRT, or a plasma display, and displays a command input from the input unit 16 and a response output of the Web server 1 to the command. It is.
  • the input unit 16 is, for example, a keyboard, a pointing device (such as a mouse), or a touch panel. An operator or the like uses the input unit 16 to input a command or the like for controlling the Web server 1 to the Web server 1.
  • the timer 17 is, for example, a timer capable of measuring time.
  • Reference numeral 18 denotes an interface through which the Web server 1 exchanges information and instructions with other devices such as the DB server 2, each terminal 6, the information transfer server 3, and the operator terminal 9. .
  • the bus 19 controls the flow of data in the Web server 1.
  • the DB server 2 calls and outputs the stored information in response to a request from the Web server 1 connected through the network 8 and outputs the user input information received from the Web server 1 to the terminal identification information of the terminal 6.
  • the DB server 2 has a CPU 21, a RAM 12, a ROM 13, a HD 24, a display 15, an input unit 16, an interface 18, and a bus 19 for connecting these devices.
  • the RAM 12 temporarily stores information, files, and the like necessary for executing the program.
  • the CPU 21 when receiving a request for transmission of the questionnaire display control information from the Web server 1 connected through the network 8, the CPU 21 calls up the questionnaire display control information stored in the questionnaire display control information storage area 241 in the HD 24, and Output to Web server 1.
  • the CPU 21 receives from the Web server 1 an answer option (an example of user input information) selected by a user such as a questionnaire respondent, the answer information corresponding to the option is stored in the questionnaire display control information storage area 241 in the HD 24. Then, it calls the stored hammer and outputs it to the Web server 1.
  • an answer option an example of user input information
  • the CPU 21 calls the stored hammer and outputs it to the Web server 1.
  • the CPU 21 when the CPU 21 receives the user input information from the Web server 1 together with the terminal identification information of the terminal 6, the CPU 21 requests the user input information storage area 242 to input the same identification information as the received terminal identification information and the user to input.
  • the information is stored in association with the item identification information of the item.
  • the CPU 21 when the CPU 21 receives, from the Web server 1, a transmission request for requesting transmission of the user input information together with the terminal identification information for identifying the terminal 6, the CPU 21 searches the user input information storage area 242 and The user input information stored in association with the same terminal identification information as the identification information is called and output to the Web server 1.
  • the HD 24 stores an application program, an OS, a control program, related programs, and the like.
  • a questionnaire display control information storage area 241 and a user input information storage area 242 are provided.
  • the questionnaire display control information storage area 241 stores questionnaire display control information for performing a questionnaire display control.
  • the information on the content of the questionnaire is a sentence indicating the content of the questionnaire, an image or a moving image displayed together with the sentence indicating the content of the questionnaire.
  • the hammer is stored in correspondence with an answer option (an example of user input information).
  • option a) “Teen” of answer 2 is stored in correspondence with “a's growing up” of a) of answer 2 and option c of “answer 3” is “c” of answer 3 ) Is stable. Therefore, the CPU 21 can call and output the corresponding stored hammer according to the answer option selected by the user such as the respondent of the questionnaire.
  • the user input information storage area 242 is input by a user such as a questionnaire respondent in association with the terminal identification information of the terminal 6 and the item identification information of the item requested to be input by the user.
  • Store user input information For example, the user input information “c) thirties” is stored in association with the terminal identification information “nvb3456” and the item identification information “age”. Therefore, based on the terminal identification information, the CPU 21 can call and output the user input information stored in association with the terminal identification information.
  • the information transfer server 3 is an information processing device that transfers a questionnaire answer received from the Web server 1 connected via the network 8 to the specified transfer destination Web server 4. As shown in FIG. 7, the information transfer server 3 connects a CPU 31 (an example of an information processing device control unit), a RAM 12, a ROM 13, a HD 34, a display 15, an input unit 16, a timing unit 17, an interface 18, and these devices. A bus 19 is provided.
  • the RAM 12 temporarily stores information, files, and the like necessary for executing the program.
  • the CPU 31 when the CPU 31 receives the user input information, the item identification information associated with the user input information, and the server identification information for identifying the transfer destination Web server 4 from the Web server 1, the CPU 31 executes the transfer processing to the Web server 4. Start.
  • the transfer process will be described in detail.
  • the CPU 31 When receiving the user input information, the item identification information associated with the user input information, and the server identification information for identifying the transfer destination Web server 4 from the Web server 1, the CPU 31 receives the Web server information storage area 342 (described later) of the HD. ) To specify the destination Web server 4 to which the received user input information is to be transferred. Further, the input pattern stored corresponding to the server identification information of the specified Web server 4 is specified. Specifically, for example, as illustrated in FIG. 8, when the server identification information related to the received user input information is “Web001”, the CPU 31 refers to the Web server information storage area 342 and sets the input pattern to “1”. To be specified. As shown in FIG. 8, when the server identification information related to the received user input information is “Web002”, the CPU 31 refers to the Web server information storage area 342 and specifies the input pattern as “2”. I do.
  • the CPU 31 starts the Web browser stored in the Web browser storage area 341, operates the input form related to the specified transfer destination Web server 4 through the Web browser, and stores the input pattern information storage area 343 (described later). ), The received user input information is input based on the specified input pattern. That is, the CPU 31 refers to the input pattern information storage area 343 so as to conform to the input form of the transfer destination Web server 4 and converts the received user input information (after converting the data format if necessary, ), Input based on the specified input pattern.
  • the CPU 31 determines “male” as a response to the input request item related to “gender”. Is selected. Then, based on the received user input information indicating that the user is “30s” and the item identification information “age” associated with the user input information, the CPU 31 responds to the input request item related to “age” by: Select the radio button for "30s”. Next, based on the received user input information of “public servant” and the item identification information “occupation” associated with the user input information, the CPU 31 responds to the input request item related to “occupation” by: Select the radio button for "public servant".
  • the CPU 31 converts the received “curry rice” into the “most favorite dish” based on the item identification information “most favorite dish” associated with the user input information.
  • text data indicating “curry and rice” is input in the text box.
  • the icon "Send” (not shown) is clicked.
  • the CPU 31 determines “male” as a response to the input request item related to “gender”. Is selected. Then, based on the received user input information indicating that the user is “30s” and the item identification information “age” associated with the user input information, the CPU 31 responds to the input request item related to “age” by: Text data indicating that the user is in "30s" is input in the text box.
  • the CPU 31 responds to the input request item related to “occupation” by: Enter text data indicating that it is a "public servant” in the text box. Then, the CPU 31 converts the received “curry rice” into the “most favorite dish” based on the item identification information “most favorite dish” associated with the user input information. As an answer to the input request item, text data indicating “curry and rice” is input in the text box. Next, click the icon “To confirm the contents”. Then, the icon "Send” (not shown) is clicked. The above is the transfer processing.
  • the CPU 31 refers to the item identification information of each input request item included in the input form related to the Web server 4 and converts the user input information associated with the item identification information that matches the item identification information into the input request item. Enter as an answer to
  • the information transfer server 3 operates the input form related to the specified transfer destination Web server 4 and inputs the user input information received from the Web server 1 based on the specified input pattern. As in the case where the web server 4 is directly accessed from the terminal 6, the user input information can be input to the web server 4.
  • the HD 34 is provided with a Web browser storage area 341 in which a Web browser is stored, a Web server information storage area 342, and an input pattern information storage area 343.
  • the server identification information of each Web server 4 and the input pattern are stored in the Web server information storage area 342 in association with each other. Therefore, based on the server identification information, the CPU 31 can specify an input pattern corresponding to the server identification information.
  • Each input pattern is stored in the input pattern information storage area 343.
  • the “question for gender”, the “question for age”, and the “question for occupation” are stored so as to be input by “selection of radio button”.
  • the “question to ask the most favorite dish” is stored so as to be input by "input of text data”.
  • “gender question” is stored so as to be input by “selection of radio button”.
  • the “question for asking age”, “question for asking occupation”, and “question for asking favorite food” are stored so as to be input by “inputting text data”.
  • the CPU 31 of the information transfer server 3 when the CPU 31 of the information transfer server 3 receives the user input information from the Web server 1, the CPU 31 converts the user input information to the Web server 4 based on the input pattern of the transfer destination Web server 4. The configuration for input to the server 4 has been shown. In this case, when the CPU 31 of the information transfer server 3 receives error information indicating that the input of the user input information cannot be received from the Web server 4 as a result of attempting to input the user input information to the Web server 4, The input may be attempted again after the time elapses.
  • the program and related data according to the first embodiment are directly loaded into the RAM 12 and the like and executed.
  • the program may be loaded from the HD 14, HD24, or HD34 in which the program is already installed to the RAM 12 or the like.
  • the program according to the first embodiment may be stored in the ROM 13 or the like, configured to form a part of a memory map, and directly executed by the CPU 11, the CPU 21, or the CPU 31.
  • the Web server 1, the DB server 2, and the information transfer server 3 are realized by one device, but resources are distributed to a plurality of devices. It may be realized by a configuration.
  • the storage and calculation resources may be configured to be distributed to a plurality of devices.
  • resources may be distributed for each component that is virtually realized on the Web server 1, DB server 2, or information transfer server 3, and parallel processing may be performed.
  • the configuration using one information transfer server 3 has been described. However, this is for convenience of description, and is not limited.
  • a configuration may be used. For example, two groups, that is, eight information transfer servers 3 are used, four per group. If the four devices in one group continue to perform the above processing as the information transfer server 3, the amount of processing being performed simultaneously becomes excessive, and the capacity of the RAM 12 becomes insufficient. Therefore, when the remaining capacity of the RAM 12 reaches a predetermined value, the power supply may be automatically turned off and switched to the other group of four. As described above, by using the information transfer server 3 of one group and the information transfer server 3 of the other group alternately, the capacity of the RAM 12 of the information transfer server 3 becomes insufficient, and the operation / response is not performed. It is possible to avoid the situation of disappearance, and it is possible to enhance the reliability of the information transfer server 3 and the information transfer system A as a whole.
  • the Web server 1, the DB server 2, and the information transfer server 3 are realized by physical servers each operating as one server by hardware.
  • a configuration realized as a virtual server configured on a physical server to operate as one server by software may be used.
  • the Web server 1, the DB server 2, and the information transfer server 3 are realized by independent servers. All of the configurations of the transfer server 3 may be realized by one server, or all of the three servers may be realized by one server. good.
  • the Web server 4 outputs the questionnaire display control information to the information transfer server 3 and each terminal 6 connected through the network 7, and outputs the user input information received from the information transfer server 3 and each terminal 6 to the DB server 5.
  • Information processing device
  • the DB server 5 calls and outputs the stored questionnaire display control information, user input information, and the like in response to a request from the Web server 4 connected through the network 8, and also outputs the user input information received from the Web server 4.
  • the Web server 4 outputs questionnaire display control information to the information transfer server 3 and each terminal 6 connected via the network 7 in cooperation with the DB server 5.
  • the user input information received from the information transfer server 3 and each terminal 6 is stored in the DB server 5 via the Web server 4.
  • the terminal 6 includes a control unit 61 such as a CPU, a display unit 62 such as a liquid crystal display, an input unit 63 such as a keyboard or a touch panel, and an HD storing a Web browser as a program. Or at least storage means 64 such as a flash memory.
  • a control unit 61 such as a CPU
  • a display unit 62 such as a liquid crystal display
  • an input unit 63 such as a keyboard or a touch panel
  • an HD storing a Web browser as a program.
  • storage means 64 such as a flash memory.
  • control unit 61 When the control unit 61 receives an operation to connect to the Web server 1 from a user such as a respondent of the questionnaire through the input unit 63, the control unit 61 accesses the Web server 1 through the network 7 using a Web browser, and controls the display of the questionnaire. Request transmission of information.
  • control unit 61 When receiving the terminal identification information for identifying itself from the Web server 1, the control unit 61 stores the terminal identification information in the storage unit 64 using a Web browser. Further, when the control means 61 receives the questionnaire display control information from the Web server 1, it analyzes using a Web browser and displays the contents of the questionnaire on the display means 62.
  • control unit 61 receives an input operation of user input information related to a questionnaire answer from a user such as a questionnaire respondent through the input unit 63, the input user input information is displayed using a Web browser. It is displayed on the means 62. Further, the input user input information is output to the Web server 1 through the network 7 together with the terminal identification information called from the storage unit 64 using a Web browser.
  • a request for transmitting the questionnaire display control information and the user input information is sent to the Web server 1 using the Web browser.
  • the control means 61 analyzes the information using a Web browser and displays the information on the display means 62.
  • the operator terminal 9 is configured to be able to remotely control the Web server 1, the DB server 2, and the information transfer server 3. Therefore, an operator or the like can control the Web server 1, the DB server 2, and the information transfer server 3 by operating the operator terminal 9.
  • the operator when the operator receives an input error notification from the transfer destination Web server 4 stating that "should be entered in half-width, but was entered in full-width" at the operator terminal 9 through the information transfer server 3.
  • the operator controls the Web server 1, the DB server 2, and the information transfer server by operating the operator terminal 9, and re-enters user input information relating to an input error in one-byte characters.
  • the operator or the like operates the operator terminal 9 to input again, thereby further improving the accuracy of the input to the Web server 4. , For convenience.
  • each terminal 6, each Web server 1, and each DB server 2 execute processing independently.
  • the terminal 6 receives an operation to connect to the Web server 1 from a user such as a questionnaire respondent through the input unit 63 (step S1201)
  • the terminal 6 accesses the Web server 1 through the network 7.
  • the user requests transmission of questionnaire display control information (step S1202).
  • the web server 1 When the web server 1 recognizes the access from the terminal 6 for the first time, it creates terminal identification information for identifying the terminal 6 and outputs the created terminal identification information to the terminal 6 (step S1203). Upon receiving the terminal identification information identifying itself from the Web server 1, the terminal 6 stores the terminal identification information in the storage unit 64 (Step S1204).
  • the Web server 1 When receiving the request for transmitting the questionnaire display control information, the Web server 1 outputs a request for transmitting the questionnaire display control information to the DB server 2 connected through the network 8 (step S1205).
  • the DB server 2 calls up the questionnaire display control information stored in the questionnaire display control information storage area 241 in the HD 24 and outputs it to the Web server 1 ( Step S1206).
  • the Web server 1 When receiving the questionnaire display control information from the DB server 2, the Web server 1 outputs the questionnaire display control information to the terminal 6 together with the questionnaire display control information called from the questionnaire display control information storage area 141 in the HD 14 ( Step S1207).
  • the Web server 1 outputs questionnaire display control information in a timely manner at the timing as if the user is conversing with a user such as a questionnaire respondent.
  • the terminal 6 Upon receiving the questionnaire display control information, the terminal 6 analyzes the information using a Web browser, and displays the contents of the questionnaire on the display unit 62 (step S1208).
  • FIG. 12 shows a configuration in which the Web server 1 outputs the terminal identification information and then outputs the questionnaire display control information
  • the configuration is not limited to this configuration and is for convenience of explanation. Therefore, for example, the configuration may be such that the terminal identification information is output after the questionnaire display control information is output, or that the questionnaire display control information is output together with the terminal identification information.
  • step S1301 when the terminal 6 receives an input operation of user input information related to a questionnaire response from a user such as a questionnaire respondent via the input unit 63 (step S1301), the terminal 6 receives the operation from the storage unit 64.
  • the called terminal identification information and user input information are output to the Web server 1 (step S1302).
  • the Web server 1 Upon receiving the terminal identification information and the user input information input by the user such as the respondent to the questionnaire from the terminal 6, the Web server 1 outputs the terminal identification information and the user input information to the DB server 2 (Step S1303).
  • the DB server 2 Upon receiving the user input information together with the terminal identification information from the Web server 1, the DB server 2 stores the same terminal identification information as the received terminal identification information and the item identification information in the user input information storage area 242. (Step S1304). Thereafter, when the terminal 6 accepts an input operation of user input information from a user such as a questionnaire respondent, steps S1301 to S1304 are repeated.
  • the web server 1 When recognizing that the user input information relating to the last item of the questionnaire has been output to the DB server 2 together with the terminal identification information, the web server 1 stores the user input information in association with the same terminal identification information as the terminal identification information. The user input information is called from the user input information storage area 242 of the DB server 2 together with the item identification information respectively associated with the user input information. Then, the Web server 1 outputs the called information and the server identification information called from the server identification information storage area 142 to the information transfer server 3 (S1305).
  • the information transfer server 3 Upon receiving the user input information, the item identification information associated with the user input information, and the server identification information for identifying the transfer destination Web server 4 from the Web server 1, the information transfer server 3 performs a transfer process to the Web server 4. Is started (step S1306). Note that the information transfer server 3 executes the processing for each Web server 4 independently.
  • the information transfer server 3 receives from the Web server 1 the user input information, the item identification information associated with the user input information, and the server identification information for identifying the transfer destination Web server 4,
  • the transfer destination Web server 4 to which the received user input information is transferred is specified.
  • the input pattern stored corresponding to the server identification information of the specified Web server 4 is specified.
  • the information transfer server 3 starts up the Web browser stored in the Web browser storage area 341, operates the input form related to the specified transfer destination Web server 4 through the Web browser, and stores the input pattern information storage area.
  • the received user input information is input based on the specified input pattern.
  • the Web server 4 outputs the user input information input through the information transfer server 3 to the DB server 5.
  • the DB server 5 stores the user input information received from the Web server 4.
  • the user input information relating to the response to the questionnaire received from the user such as the respondent to the questionnaire by the terminal 6 via the input unit 63 is the answer option selected by the user such as the respondent to the questionnaire, and the DB server
  • the answer option is stored in the questionnaire display control information storage area 241 in the HD 24 of No. 2 corresponding to the answer option
  • the answer option is stored in the user input information storage area 242 and in the terminal identification information.
  • the hammer corresponding to the answer option is output to the terminal 6.
  • the terminal 6 When the terminal 6 receives an input operation of a questionnaire answer option from a user such as a questionnaire respondent via the input means 63 (step S1401), the terminal 6 reads the terminal identification information called from the storage means 64 and the input answer option. Is output to the Web server 1 (step S1402).
  • the Web server 1 When receiving the answer option and the terminal identification information of the terminal 6, the Web server 1 outputs the answer option and the terminal identification information to the DB server 2 (step S1403).
  • the DB server 2 Upon receiving the answer option and the terminal identification information of the terminal 6, the DB server 2 stores the answer option in the user input information storage area 242 in the same terminal identification information as the received terminal identification information, and in the item identification information. (Step S1404).
  • the DB server 2 calls a hammer stored in the questionnaire display control information storage area 241 in the HD 24 corresponding to the answer option, and outputs it to the Web server 1 (step S1405). Further, upon receiving the companion from the DB server 2, the Web server 1 outputs it to the terminal 6 (Step S1406). When receiving the companion, the terminal 6 analyzes it using a Web browser and displays it on the display unit 62 (step S1407). Thereafter, when the terminal 6 receives an input operation of user input information from a user such as a questionnaire respondent, steps S1401 to S1407 are repeated.
  • the web server 1 When recognizing that the user input information relating to the last item of the questionnaire has been output to the DB server 2 together with the terminal identification information, the web server 1 stores the user input information in association with the same terminal identification information as the terminal identification information. The user input information is called from the user input information storage area 242 of the DB server 2 together with the item identification information respectively associated with the user input information. Then, the Web server 1 outputs the called information and the server identification information called from the server identification information storage area 142 to the information transfer server 3 (Step S1408).
  • the information transfer server 3 Upon receiving the user input information, the item identification information associated with the user input information, and the server identification information for identifying the transfer destination Web server 4 from the Web server 1, the information transfer server 3 performs a transfer process to the Web server 4. Is started (step S1409).
  • FIG. 14 shows a configuration in which the corresponding options are output after storing the answer options
  • the configuration is not limited to this configuration and is for convenience of explanation. Therefore, for example, the configuration may be such that the response options are stored after outputting the response, or the configuration is such that the response is output and the response options are stored.
  • step S1501 When an operation for redisplaying the information on the contents of the questionnaire and the input user input information is received from the user (step S1501), the questionnaire display control information and the questionnaire display control information are transmitted to the Web server 1 using the Web browser.
  • the transmission request of the user input information is output together with the terminal identification information called from the storage unit 64 (step S1502).
  • the Web server 1 When receiving the request for transmitting the questionnaire display control information and the user input information and the terminal identification information, the Web server 1 outputs the request for transmitting the questionnaire display control information and the user input information and the terminal identification information to the DB server 2 (step S1503).
  • the DB server 2 When receiving the transmission request of the questionnaire display control information and the user input information and the terminal identification information from the Web server 1, the DB server 2 calls up the questionnaire display control information stored in the questionnaire display control information storage area 241 in the HD 24, and Then, it searches the user input information storage area 242, calls the user input information stored in association with the same terminal identification information as the received terminal identification information, and outputs it to the Web server 1 (step S1504).
  • the Web server 1 When receiving the questionnaire display control information and the like from the DB server 2, the Web server 1 outputs the questionnaire display control information and the like to the terminal 6 together with the questionnaire display control information called from the questionnaire display control information storage area 141 in the HD 14. (Step S1505).
  • the terminal 6 When receiving the questionnaire display control information and the user input information from the Web server 1, the terminal 6 analyzes the information using a Web browser and displays the contents of the questionnaire on the display unit 62 (step S1506). Then, the process returns to step S1301 in FIG. 13 or step S1401 in FIG.
  • the contents of the questionnaire are displayed on the terminal 6 at the timing as if they are having a conversation with the user such as the respondent of the questionnaire, and the response to the questionnaire input by the user such as the respondent of the questionnaire , So that the hammer is displayed on the terminal 6, the user such as the respondent of the questionnaire feels as if he or she is actually talking to a person, without feeling much stress of inputting to the machine of the terminal 6, Can answer the questionnaire with good tempo.
  • the DB server 2 associates it with the terminal identification information of the terminal 6 and updates and stores it.
  • the user input information input by a user such as a questionnaire respondent is stored in the user input information storage area 242 of the DB server 2 in association with the terminal identification information of the terminal 6. showed that.
  • This configuration is developed to copy the stored user input information and transmit it to another server when a predetermined period elapses, for example, when the response to the questionnaire is stopped.
  • the DB server 2 may be configured to delete the terminal identification information of the terminal 6 from the user input information stored in the user input information storage area 242.
  • the DB server 2 is released from the requirement that the stored user input information must be stored without loss or damage while maintaining confidentiality. Can be used for other purposes, which is convenient.
  • the Web server 1 stores, in the questionnaire display control information storage area 241 of the DB server 2, a corresponding companion for the option of the received questionnaire answer,
  • the configuration has been described in which the companion is output to the terminal 6 and the timing of outputting the companion is output in a timely manner as if having a conversation with a user such as a questionnaire respondent.
  • the configuration is shown in which the user and the person “Today” talk one-on-one.
  • the present invention is not limited to this configuration.
  • two people, “Kyohei” and “Kiyoshi” hit each other in response to a response from the user.
  • the DB server 2 when the DB server 2 stores the answer in association with each option of the answer to the questionnaire, and when the Web server 1 receives the option of the answer to the questionnaire from the terminal 6, the DB server 2 receives the answer.
  • the configuration to output the companion corresponding to the choice was shown. However, the present invention is not limited to this configuration.
  • the Web server 1 When the DB server 2 stores a match in association with a keyword, and the Web server 1 receives a specific keyword included in a questionnaire response from the terminal 6, May be output.
  • the present invention is not limited to this configuration.
  • the present invention can be applied to an input form for allowing a user to input a response to a problem exercise when e-learning is attended. That is, the present invention is applicable as long as an item that requires the user to input is displayed on the terminal 6 and the user inputs information.
  • the contents of the questionnaire are displayed on the terminal 6 at the timing as if they are having a conversation with the user such as the respondent of the questionnaire.
  • a configuration is shown in which a soutake is displayed on the terminal 6 in response to the answered questionnaire.
  • the present invention is not limited to this configuration, and a hammer is not displayed for a response to a questionnaire input by a user such as a respondent of a questionnaire, but it is as if the user responded to the questionnaire.
  • the content of the questionnaire and the like may be displayed on the terminal 6 at such a timing.
  • the present invention is applied to an input form that allows a user such as a purchaser to input necessary information when applying for purchase of a product or service through an EC site, and
  • an example of a configuration in which an input request item or the like for inputting information necessary for purchasing a product or the like is displayed on the terminal 6 at a timing as if talking with a user such as a product purchaser is illustrated. Will be explained.
  • only the configuration different from the configuration shown in the first embodiment and the modification will be described, and the description of the same configuration will be omitted.
  • the timing at which the CPU 11 of the Web server 1 outputs the input request item display control information for allowing the terminal 6 to input information necessary for purchasing a product or the like is as if a user such as a purchaser is talking. Outputs input request item display control information in a timely manner. For example, as shown in FIG. 17A, the CPU 11 outputs to the terminal 6 the preamble 1 “Welcome. Then, please input information for delivering products to customers in order.” ,stand by. When the CPU 11 recognizes that the predetermined time (ex. 2 seconds) has elapsed with reference to the time counting means 17, as shown in FIG.
  • the input request item 1 "Tell me your last name and name” "Please”, an input field divided into a family name and a name, and an icon “OK” are output to the terminal 6.
  • the CPU 11 recognizes the input of the last name / name (an example of the user input information) by the user and receives a command indicating that the icon “OK” has been clicked, the input request item 2 is displayed. "Please tell me the reading of the last name and name”, an input field divided into last name and name, and the icon "OK” are output to the terminal 6.
  • FIG. 17C when the CPU 11 recognizes the input of the last name / name (an example of the user input information) by the user and receives a command indicating that the icon “OK” has been clicked, the input request item 2 is displayed. "Please tell me the reading of the last name and name”, an input field divided into last name and name, and the icon "OK” are output to the terminal 6.
  • the CPU 11 of the Web server 1 outputs the next input request item or the like.
  • the CPU 11 outputs the user input information on the last input request item, which is input by the user such as the purchaser of the product from the terminal 6 together with the terminal identification information, to the DB server 2 together with the terminal identification information.
  • the user input information is recognized, the user input information stored in association with the same terminal identification information as the terminal identification information is stored in the DB server 2 together with the item identification information respectively associated with the user input information. Called from area 242. Then, the CPU 11 outputs the called information and the server identification information called from the server identification information storage area 142 to the information transfer server 3.
  • the CPU 31 of the information transfer server 3 When the CPU 31 of the information transfer server 3 receives the user input information, the item identification information associated with the user input information, and the server identification information for identifying the transfer destination Web server 4 from the Web server 1, the CPU 31 sends the information to the Web server 4. Start the transfer process.
  • the CPU 31 executes the transfer processing of the HD 34.
  • the transfer destination Web server 4 to which the received user input information is transferred is specified. Further, the input pattern stored corresponding to the server identification information of the specified Web server 4 is specified.
  • the CPU 31 starts the Web browser stored in the Web browser storage area 341, operates the input form related to the specified transfer destination Web server 4 through the Web browser, and refers to the input pattern information storage area 343. Then, the received user input information is input based on the specified input pattern. That is, the CPU 31 refers to the input pattern information storage area 343 so as to conform to the input form of the transfer destination Web server 4 and converts the received user input information (after converting the data format if necessary, ), Input based on the specified input pattern.
  • the CPU 31 determines the input request item related to “Last name” based on the received user input information of “Yamada” and the item identification information “Last name” associated with the user input information. Is entered in the text box as text data indicating that "Yamada”. In addition, based on the received user input information of “Ichiro” and the item identification information “Name” associated with the user input information, “Ichiro” is a response to the input request item related to “Name”. Enter text data in the text box.
  • “Yamada” is used as a response to the input request item related to “Friana of last name”. Is input in the text box. Also, based on the received user input information of “Ichiro” and the item identification information “Name reading” associated with the user input information, “Ichiro” Is input in the text box. Next, based on the received user input information of “Shinjuku Shimo-Ochiai 11-2-1, Tokyo” and the item identification information “address” associated with the user input information, the CPU 31 issues an input request for “address”.
  • the CPU 31 receives the user input information of the received “[email protected]” and the item identification information “contact mail address” associated with the user input information.
  • the input request item relating to the "contact mail address” text data indicating that "[email protected]” is input in the text box based on.
  • the CPU 31 issues an input request for “payment method”.
  • a radio button indicating "credit card payment” is selected.
  • the CPU 31 determines “111” as a response to the input request item related to “security code”. Is input in the text box.
  • the CPU 31 stores the received user input information of “25/12/2020” and the item identification information “expiration date of credit card” associated with the user input information. Based on this, text data indicating "25/12/2020" is input in the text box as a response to the input request item related to "expiration date of credit card”. Then, click the icon “Confirmation of contents”. Next, the icon "Send” (not shown) is clicked.
  • the information transfer server 3 operates the input form related to the specified transfer destination Web server 4 and inputs the user input information received from the Web server 1 based on the specified input pattern.
  • input information can be input to the DB server 5 through the Web server 4.
  • the configuration using the pull-down menu, the radio button, and the text box as the user interface for receiving the input of information from the user has been described, but the present invention is not limited to this configuration.
  • a configuration using a calendar, a pop-up menu, and a check box as the user interface may be adopted.
  • the user input information input by the user when answering a questionnaire input through the terminal 6 or purchasing a product or the like is , Via the web server 1 and the information transfer server 3, and is input to the web server 4 as the transfer destination.
  • information related to a credit card (a credit card number, a security code, an expiration date of a credit card, etc.) is included in the user input information input by the user.
  • the information related to the credit card is private information and confidential information and should not be known to third parties other than the parties to the transaction.
  • a token encryption key, password that can be used only once.
  • A: Information transfer system 1: Web server, 11: CPU, 12: RAM, 13: ROM, 14: HD, 141: questionnaire display control information storage area, 142: server identification information storage area, 15: display, 16: input means, 17: clock means, 18: interface Faith, 19: Bus, 2: DB server, 21: CPU, 24: HD, 241: Questionnaire display control information storage area, 242: User input information storage area, 3: Information transfer server 31: CPU, 34: HD, 341: Web browser storage area, 342: Web server information storage area, 343: Input pattern information storage area, 4: Web server, 5: DB server, 6: Terminal, 61: control means, 62: display means, 63: input means, 64: storage means, 7: Network, 8: Network, 9: Terminal for operator

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  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

Le problème selon la présente invention consiste à fournir : un dispositif de traitement d'informations de transmission d'informations qui transmet, à d'autres dispositifs de traitement d'informations, des informations entrées dans un dispositif de traitement d'informations spécifique par l'intermédiaire d'un terminal ; et un procédé, un programme et un système de transmission d'informations utilisant le dispositif de traitement d'informations de transmission d'informations. La solution selon la présente invention concerne un serveur de transmission d'informations (3) qui transmet, à un serveur Web (4) qui reçoit des informations entrées par un utilisateur, des informations d'entrée d'utilisateur reçues à partir d'un serveur Web (1) qui reçoit des informations entrées par un utilisateur et comprend un moyen de commande de dispositif de traitement d'informations qui entre les informations d'entrée d'utilisateur sur le serveur Web (4) en référence à un motif d'entrée du serveur Web (4), qui est stocké dans un moyen de stockage d'informations de motif d'entrée.
PCT/JP2019/029853 2018-08-01 2019-07-30 Dispositif de traitement d'informations de transmission d'informations et procédé, programme et système de transmission d'informations utilisant un dispositif de traitement d'informations de transmission d'informations WO2020027141A1 (fr)

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JP2018-145472 2018-08-01

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JP2016009236A (ja) * 2014-06-23 2016-01-18 株式会社ショーケース・ティービー 入力支援サーバ、入力支援方法及び入力支援プログラム
JP2017126867A (ja) * 2016-01-13 2017-07-20 株式会社ショーケース・ティービー データ管理システム、データ管理プログラム、通信端末及びデータ管理サーバ
JP2018081538A (ja) * 2016-11-17 2018-05-24 株式会社Ｍｏｄｕｌａｙ 情報処理装置、情報処理装置を用いた方法、及びプログラム

Patent Citations (3)

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Publication number Priority date Publication date Assignee Title
JP2016009236A (ja) * 2014-06-23 2016-01-18 株式会社ショーケース・ティービー 入力支援サーバ、入力支援方法及び入力支援プログラム
JP2017126867A (ja) * 2016-01-13 2017-07-20 株式会社ショーケース・ティービー データ管理システム、データ管理プログラム、通信端末及びデータ管理サーバ
JP2018081538A (ja) * 2016-11-17 2018-05-24 株式会社Ｍｏｄｕｌａｙ 情報処理装置、情報処理装置を用いた方法、及びプログラム

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