WO2018153277A1 - 一种物流面单信息的获取方法及相关装置 - Google Patents

一种物流面单信息的获取方法及相关装置 Download PDF

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Publication number
WO2018153277A1
WO2018153277A1 PCT/CN2018/075895 CN2018075895W WO2018153277A1 WO 2018153277 A1 WO2018153277 A1 WO 2018153277A1 CN 2018075895 W CN2018075895 W CN 2018075895W WO 2018153277 A1 WO2018153277 A1 WO 2018153277A1
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Prior art keywords
logistics
platform
information
logistics platform
management server
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PCT/CN2018/075895
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English (en)
French (fr)
Inventor
何育林
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菜鸟智能物流控股有限公司
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Priority to AU2018223427A priority Critical patent/AU2018223427A1/en
Priority to SG11201907464XA priority patent/SG11201907464XA/en
Priority to JP2019565602A priority patent/JP2020509516A/ja
Publication of WO2018153277A1 publication Critical patent/WO2018153277A1/zh
Priority to US16/545,918 priority patent/US20190370730A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24—Querying
    • G06F16/245—Query processing
    • G06F16/2457—Query processing with adaptation to user needs
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/93—Document management systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G06F40/186—Templates
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083—Shipping

Definitions

  • the present application relates to the field of Internet technologies, and in particular, to a method for acquiring logistics face information and related devices.
  • the way to use the Internet platform to provide items to users has been widely applied to users' lives.
  • the logistics face sheet printed with the logistics face sheet information is pasted on the article, and the logistics company provides the corresponding article to the user according to the logistics face sheet information.
  • the logistics face information is obtained mainly by manual means.
  • the specific obtaining process includes: manually screening the corresponding logistics company according to the logistics address information, and obtaining the logistics face identification from the corresponding logistics company by the staff member, thereby obtaining the identification of the logistics face list.
  • Logistics information After obtaining the logistics information, the logistics information can be printed or manually filled in the logistics sheet.
  • the technical problem to be solved by the present application is to provide a method for acquiring logistics face information and related devices, which can automatically obtain the logistics face information, thereby improving the acquisition efficiency and reducing the error rate.
  • the embodiment of the present application provides a method for obtaining logistics face information, which is applied to a logistics management server, and includes:
  • the method further includes:
  • Generating logistics surface information according to the logistics surface identifier including:
  • obtaining a logistics surface identifier corresponding to the logistics platform including:
  • obtaining a logistics platform setting factor includes: obtaining a preset logistics platform setting factor, and/or receiving a logistics platform setting factor sent by the terminal.
  • the logistics platform setting factor includes any one or more of the following setting factors:
  • the service quality index of the logistics platform includes any one or more of the following quality indexes: a dispatch time of the logistics platform and a service feedback index.
  • the embodiment of the present application provides a method for acquiring information of a logistics face sheet, which is applied to a terminal, and includes:
  • the logistics surface information is generated according to the logistics surface identification, and the logistics surface identification is corresponding to the logistics platform, and the logistics platform is a logistics platform corresponding to the logistics address information determined according to the logistics platform setting factor.
  • the method further includes:
  • the logistics surface information is printed on the logistics surface sheet.
  • the logistics surface information is generated according to the logistics surface identifier and the address segment identifier, and the address segment identifier corresponds to the logistics address information.
  • the method further includes:
  • a logistics platform setting factor is sent to the logistics management server.
  • the logistics platform setting factor includes any one or more of the following setting factors:
  • the service quality index of the logistics platform includes any one or more of the following quality indexes: a dispatch time of the logistics platform and a service feedback index.
  • the embodiment of the present application provides a logistics management server, including:
  • a receiving unit configured to receive the logistics address information sent by the terminal
  • a determining unit configured to obtain a logistics platform setting factor, and determining a logistics platform corresponding to the logistics address information according to the logistics platform setting factor;
  • a generating unit configured to acquire a logistics face sheet identifier corresponding to the logistics platform, and generate a logistics face sheet information according to the logistics face sheet identifier;
  • a sending unit configured to send the logistics face information to the terminal.
  • the embodiment of the present application provides a terminal, including:
  • a sending unit configured to send the logistics address information to the logistics management server
  • a receiving unit configured to receive the logistics face information sent by the logistics management server
  • the logistics surface information is generated according to the logistics surface identification, and the logistics surface identification is corresponding to the logistics platform, and the logistics platform is a logistics platform corresponding to the logistics address information determined according to the logistics platform setting factor.
  • the embodiment of the present application provides a logistics management server, including:
  • a receiver configured to receive the logistics address information sent by the terminal
  • a processor configured to obtain a logistics platform setting factor, determine a logistics platform corresponding to the logistics address information according to the logistics platform setting factor, and obtain a logistics surface identifier corresponding to the logistics platform, according to the logistics surface Identifying the logistics surface information;
  • a transmitter configured to send the logistics information to the terminal.
  • the processor is further configured to generate an address segment identifier corresponding to the logistics address information
  • the processor When generating the logistics surface information according to the logistics surface identifier, the processor is specifically configured to generate the logistics surface information according to the logistics surface identification and the address segment identification.
  • the processor when acquiring the logistics surface identifier corresponding to the logistics platform, is specifically configured to: determine a logistics platform server corresponding to the logistics platform, and send the server to the logistics platform server by using the transmitter Identifying the acquisition request, and receiving, by the receiver, the logistics surface identifier returned by the logistics platform server according to the identifier acquisition request.
  • the processor when acquiring the logistics platform setting factor, is specifically configured to acquire a preset logistics platform setting factor on the logistics management server, and/or receive, by the receiver, the logistics sent by the terminal. Platform setting factor.
  • the logistics platform setting factor includes any one or more of the following setting factors:
  • the service quality index of the logistics platform includes any one or more of the following quality indexes: a dispatch time of the logistics platform and a service feedback index.
  • the embodiment of the present application provides a terminal, including:
  • a sender configured to send the logistics address information to the logistics management server
  • a receiver configured to receive the logistics information sent by the logistics management server
  • the logistics surface information is generated according to the logistics surface identification, and the logistics surface identification is corresponding to the logistics platform, and the logistics platform is a logistics platform corresponding to the logistics address information determined according to the logistics platform setting factor.
  • it also includes:
  • a processor after the receiver receives the logistics information sent by the logistics management server, and prints a logistics surface through the printing device;
  • the logistics surface information is printed on the logistics surface sheet.
  • the logistics surface information is generated according to the logistics surface identifier and the address segment identifier, and the address segment identifier corresponds to the logistics address information.
  • the sender is further configured to send a logistics platform setting factor to the logistics management server.
  • the logistics platform setting factor includes any one or more of the following setting factors:
  • the service quality index of the logistics platform includes any one or more of the following quality indexes: a dispatch time of the logistics platform and a service feedback index.
  • the logistics management server receives the logistics address information sent by the terminal, and obtains a logistics platform setting factor, and determines a logistics platform corresponding to the logistics address information according to the logistics platform setting factor. After determining the logistics platform, the logistics management server acquires a logistics face sheet identifier corresponding to the logistics platform, generates a logistics face sheet information according to the logistics face sheet identifier, and generates the generated logistics face sheet information. Send to the terminal. It can be seen that, in the embodiment of the present application, a manner of automatically obtaining the information of the logistics face sheet is provided, thereby improving the acquisition efficiency and reducing the error rate.
  • the logistics management server determines the logistics platform, it is not necessary to feed back the determined logistics platform to the terminal, but the logistics management server directly obtains the logistics surface identifier corresponding to the logistics platform, thereby avoiding Multiple interactions between the logistics management server and the terminal are time consuming and save system resources.
  • FIG. 1 is a schematic structural diagram of a logistics communication system according to an embodiment of the present application.
  • FIG. 2 is a schematic diagram of a logistics surface sheet provided by an embodiment of the present application.
  • FIG. 3 is a schematic flowchart diagram of an embodiment of a method according to an embodiment of the present disclosure
  • FIG. 4 is a schematic structural diagram of an apparatus embodiment of a logistics management server according to an embodiment of the present application.
  • FIG. 5 is a schematic structural diagram of an apparatus embodiment of a terminal according to an embodiment of the present disclosure.
  • FIG. 6 is a schematic structural diagram of another apparatus embodiment of a logistics management server according to an embodiment of the present disclosure.
  • FIG. 7 is a schematic structural diagram of another apparatus embodiment of a terminal according to an embodiment of the present disclosure.
  • the logistics information sheet usually includes a logistics surface identifier corresponding to the logistics platform (each logistics company has a corresponding logistics platform), and may further include logistics address information (such as the user's receiving address information), a user number, and the like. .
  • the logistics information is obtained mainly through manual methods. Specifically, according to the logistics address information, such as the user's receiving address information, the corresponding logistics company is manually screened, for example, whether to choose Zhongtong Express or SF Express. And the staff obtains the logistics face sheet identification from the corresponding logistics company, thereby obtaining the logistics face sheet information including the logistics face sheet identification. After obtaining the logistics information, the logistics information can be printed or manually filled in the logistics sheet, and the logistics surface is pasted on the goods and dispatched by the corresponding logistics company.
  • the logistics address information such as the user's receiving address information
  • the corresponding logistics company is manually screened, for example, whether to choose Zhongtong Express or SF Express.
  • the staff obtains the logistics face sheet identification from the corresponding logistics company, thereby obtaining the logistics face sheet information including the logistics face sheet identification.
  • the logistics information can be printed or manually filled in the logistics sheet, and the logistics surface is pasted on the goods and dispatched by the corresponding logistics company.
  • the following provides a way to automatically obtain information on the logistics side.
  • the third-party logistics management server is usually used as a communication medium to communicate with terminals used by merchants and logistics platform servers.
  • the terminal used by the merchant may send the logistics address information, such as the user's receiving address information, and the logistics platform setting factor set by the merchant to the logistics management server, and the logistics management server determines the corresponding logistics address information according to the logistics platform setting factor.
  • the logistics platform setting factor is a factor considered when setting up the logistics platform, which usually includes the dispatch time of the logistics platform, the cost consumption index of the logistics platform, and the logistics platform of the merchant cooperation.
  • the logistics platform setting factor set by the merchant includes the cost consumption index of the logistics platform and the logistics platform of the merchant cooperation. Therefore, when determining the logistics platform, the lowest cost index is selected from the logistics platform of the merchant cooperation, for example, the lowest logistics cost. Logistics platform.
  • the logistics management server feeds back the determined logistics platform to the terminal used by the merchant, and the merchant confirms. If the merchant confirms the use of the logistics platform, the confirmation message is sent to the logistics management server, and the logistics management server generates a corresponding logistics face sheet identifier according to the determined logistics platform, thereby generating the logistics face sheet information according to the logistics face sheet identifier, and The face sheet information is returned to the terminal used by the merchant, and the merchant prints a logistics face sheet printed with the information of the logistics face sheet.
  • the logistics management server needs to first determine the logistics platform, and feedback the determined logistics platform to the terminal used by the merchant, and after the merchant confirms, can continue to determine according to the determined
  • the logistics platform generates a corresponding logistics face sheet identifier, thereby generating a logistics face sheet information.
  • this process requires multiple interactions between the terminal used by the merchant and the logistics management server, which is not only time consuming but also causes waste of system resources.
  • when determining the logistics platform generally only consider the dispatch time of the logistics platform, the cost consumption index of the logistics platform, and the logistics platform of the merchant cooperation. Therefore, the selected logistics platform often cannot meet the demand. As a result, the merchant needs to manually select the logistics platform, which further leads to waste of system resources.
  • the technical problem to be solved by the present application is to provide a method for acquiring logistics face information and related devices, which can automatically obtain the logistics face information, thereby improving the acquisition efficiency and reducing the error rate.
  • the embodiment of the present application can also avoid multiple interactions between terminals, thereby taking less time and saving system resources.
  • the embodiment of the present application can determine the logistics platform according to a more comprehensive setting factor, thereby further reducing the system resources to the logistics platform and the logistics information of the merchant that are more in line with the merchant's needs.
  • the logistics communication system in the embodiment of the present application includes a logistics management server, at least two logistics platforms, and at least one terminal.
  • the logistics communication system includes a logistics management server, N logistics platforms, and M terminals, and the logistics management server is respectively connected to each logistics platform and each terminal.
  • the logistics management server is a server corresponding to the logistics management platform, and may specifically be a computer, a cloud server, a server cluster, or the like.
  • the terminal is a terminal used by the merchant, and may specifically be a computer, a mobile phone, a tablet computer or a personal electronic assistant (English: Personal Digital Assistant, PDA for short).
  • a corresponding application can be installed by the merchant on the terminal, and the application can enable the terminal to communicate with the logistics management server.
  • the corresponding terminal can obtain the order information corresponding to the electronic order, including the logistics address information corresponding to the electronic order, for example, the delivery corresponding to the electronic order.
  • the address information and the delivery address information after the order information is acquired, the corresponding terminal sends the logistics address information to the logistics management server.
  • the terminal 1 transmits the logistics address information 1 to the logistics management server
  • the terminal 2 transmits the logistics address information 2 to the logistics management server.
  • the terminal M transmits the logistics address information M to the logistics management server.
  • the logistics management server is provided with a logistics platform determining module.
  • the logistics platform determining module can determine the logistics platform corresponding to the logistics address information according to the logistics platform setting factor. For example, in FIG. 1, the logistics platform determining module determines that the logistics platform 2 corresponds to the logistics address information 1, determines that the logistics platform 2 corresponds to the logistics address information 2, ..., and determines that the logistics platform 3 corresponds to the logistics address information M.
  • the logistics management server can obtain the corresponding logistics surface identification according to the determined logistics platform.
  • the logistics management server may generate the logistics surface identifier, or the logistics management server may send the identifier acquisition request to the logistics platform server corresponding to the logistics platform, and receive the logistics surface identifier returned by the logistics platform server according to the identifier acquisition request.
  • the logistics management server determines that the logistics platform is the corresponding logistics platform of Zhongtong Express, it can obtain the express delivery number of Zhongtong Express from the logistics platform server corresponding to the logistics platform of Zhongtong Express.
  • the logistics face sheet information is generated according to the logistics face sheet identifier, that is to say, the generated logistics face sheet information includes the logistics face sheet identifier.
  • the logistics surface information may further include an address segment identifier and the like.
  • the address segment identifier is an identifier used by the logistics company to classify and transport the transported articles according to the logistics address information, and each segment identifier may correspond to one logistics network point, or may correspond to one dispatching personnel, for example, address segmentation.
  • the flag includes an address two-segment code and/or an address three-segment code, wherein the address two-segment code can correspond to one logistics network point, and the address three-segment code can correspond to one of the logistics network points.
  • the logistics management server may generate an address segment identifier corresponding to the logistics address information according to the logistics address information, and generate a logistics face sheet information according to the logistics face sheet identifier and the address segment segment identifier.
  • the logistics information sheet sent by the logistics management server to the terminal 1 includes a logistics surface identifier 1 corresponding to the logistics platform 2, and the logistics surface information sent by the logistics management server to the terminal 2 includes, for example, logistics.
  • the logistics management information sent by the logistics management server to the terminal M includes the logistics surface identification 3 corresponding to the logistics platform 3.
  • any terminal in the embodiment of the present application may send one or more logistics address information to the logistics management server, and the logistics management server generates corresponding logistics surface information for each logistics address information and returns to the corresponding terminal.
  • the terminal may send a modification message to the logistics management server to the logistics management information, and the merchant manually inputs or selects the identifier of the other logistics platform in the terminal. And can also manually input the logistics face sheet identifier, or the terminal sends the identifier of the other logistics platform to the logistics management server through the modification message, and the logistics management server obtains the corresponding logistics face sheet identifier according to the identifier of the logistics platform, and The obtained logistics face sheet identifier is returned to the terminal, and the terminal can also obtain the logistics face sheet information according to the logistics platform selected by the merchant.
  • the printing surface can be printed by the printing device as shown in FIG. 2, and the logistics surface information is printed on the logistics surface.
  • a manner of automatically obtaining the information of the logistics face sheet is provided, thereby improving the acquisition efficiency and reducing the error rate.
  • the logistics management server determines the logistics platform, it is not necessary to feed back the determined logistics platform to the terminal, but the logistics management server directly obtains the logistics surface identification corresponding to the logistics platform, and then feeds back to the terminal, thereby avoiding logistics. Manage multiple interactions between the server and the terminal, which is less time consuming and saves system resources.
  • the logistics platform setting factors may all be preset in the logistics management server, and the logistics management server obtains locally; the logistics platform setting factors may all be set by the merchant, and the logistics management server may receive The logistics platform setting factor sent by the terminal; the logistics platform setting factor can also be partially preset in the logistics management server, and some are set by the merchant.
  • the logistics platform setting factor is more comprehensive, and the needs of the merchant can be considered from various aspects.
  • the logistics platform setting factor may include any one or more of the following setting factors: the coverage of the logistics platform and the matching of the logistics address information, the priority of the logistics platform, the service quality index of the logistics platform, and the logistics platform. Cost of consumption index.
  • the service quality index of the logistics platform includes any one or more of the following quality indexes: a dispatch time of the logistics platform and a service feedback index. It can be seen that the embodiment of the present application can further improve the system resources by providing the logistics platform and the logistics information of the merchant to meet the needs of the merchant.
  • an embodiment of the method for obtaining user information is provided in an embodiment of the present application.
  • This embodiment can be used in the communication system as shown in FIG. 1.
  • the method of this embodiment includes:
  • S301 The terminal sends the logistics address information to the logistics management server.
  • the logistics management server is a server corresponding to the logistics management platform, and may specifically be a computer, a cloud server, a server cluster, or the like.
  • the terminal is a terminal used by the merchant, and may specifically be a computer, a mobile phone, a tablet computer or a PDA.
  • a corresponding application can be installed by the merchant on the terminal, and the application can enable the terminal to communicate with the logistics management server.
  • the logistics address information refers to the address information corresponding to the logistics process, and includes, in an alternative embodiment, the shipping address information, and in another alternative embodiment, the shipping address information and the shipping address information.
  • the terminal may also send other logistics information such as the item weight information and the delivery warehouse identifier to the logistics management server, so that the logistics management server determines the logistics according to the other logistics information and the logistics address information. platform.
  • the logistics management server receives the logistics address information sent by the terminal.
  • the logistics management server acquires a logistics platform setting factor, and determines a logistics platform corresponding to the logistics address information according to the logistics platform setting factor.
  • the logistics platform setting factor refers to the factors considered when setting up the logistics platform.
  • the logistics management server may be preset in the logistics management server, and the logistics management server may obtain the preset logistics platform setting factor on the logistics management server; the logistics platform setting factor may also be set by the merchant, and the logistics management server may receive the terminal.
  • the logistics platform setting factor sent; the logistics platform setting factor can also be partially preset in the logistics management server, and some are set by the merchant.
  • the logistics management server acquires a logistics surface identifier corresponding to the logistics platform, and generates logistics surface information according to the logistics surface identifier.
  • the logistics management server may generate a logistics surface identifier, or the logistics management server may determine a logistics platform server corresponding to the logistics platform, send an identifier acquisition request to the logistics platform server, and receive the logistics platform server according to the The identifier of the logistics face sheet returned by the identification acquisition request. For example, the logistics management server determines that the logistics platform is the logistics platform corresponding to Zhongtong Express, and can obtain the express delivery number of Zhongtong Express to the logistics platform server corresponding to the logistics platform of Zhongtong Express.
  • the logistics information generated by the logistics management server includes an address ticket identifier, and may further include an address segment identifier.
  • the address segment identifier is used to identify the address classification of the logistics address information, so that the transported articles can be quickly classified and transported, thereby saving the time of logistics and transportation.
  • the logistics management server may generate an address segment identifier corresponding to the logistics address information according to a preset address segmentation rule, and generate a logistics face sheet information according to the logistics face sheet identifier and the address segment segment identifier.
  • S305 The logistics management server sends the logistics information to the terminal.
  • the logistics management server After the logistics management server generates the logistics information, the generated logistics information is sent to the terminal. Moreover, the logistics management server may further send the logistics surface information to the logistics platform server corresponding to the logistics platform, and the logistics platform server records the logistics surface information.
  • S306 The terminal receives the logistics information sent by the logistics management server.
  • the terminal After receiving the information of the logistics face sheet, the terminal can print the logistics face sheet printed with the information of the logistics face sheet through the printing device. If the terminal does not use the logistics platform determined by the logistics management server, but uses other logistics platforms, the terminal may send a modification message to the logistics management server, and may manually input or select the identifier of the other logistics platform through the terminal. And the utility model can also manually input the logistics surface identification, or the terminal sends the identification of the other logistics platform to the logistics management server through the modification message, and the logistics management server obtains the corresponding logistics surface identification according to the identification of the logistics platform, and obtains the The logistics face sheet identifier is returned to the terminal, and the terminal obtains the logistics face sheet information according to the logistics face sheet identifier.
  • the logistics management server receives the logistics address information sent by the terminal, and obtains a logistics platform setting factor, and determines a logistics platform corresponding to the logistics address information according to the logistics platform setting factor. After determining the logistics platform, the logistics management server obtains a logistics face sheet identifier corresponding to the logistics platform, generates a logistics face sheet information according to the logistics face sheet identifier, and sends the generated logistics face sheet information to the terminal. It can be seen that, in the embodiment of the present application, a manner of automatically obtaining the information of the logistics face sheet is provided, thereby improving the acquisition efficiency and reducing the error rate.
  • the logistics management server determines the logistics platform, it is not necessary to feed back the determined logistics platform to the terminal, but the logistics management server directly obtains the logistics surface identifier corresponding to the logistics platform, thereby avoiding Multiple interactions between the logistics management server and the terminal are time consuming and save system resources.
  • the logistics platform setting factor is more comprehensive, and the needs of the merchant can be considered from various aspects.
  • the logistics platform setting factor may include any one or more of the following setting factors: the coverage of the logistics platform and the matching of the logistics address information, the priority of the logistics platform, the service quality index of the logistics platform, and the logistics platform. Cost of consumption index. The following are explained separately.
  • the matching degree between the coverage of the logistics platform and the logistics address information refers to the accessibility of the logistics platform to the address corresponding to the logistics address information, and the coverage of the logistics platform is usually preset in the logistics management server. For example, if the delivery coverage of SF Express includes the address corresponding to the logistics address information, the matching degree with the logistics address information is high, and the delivery coverage of Zhongtong Express does not include the address corresponding to the logistics address information, and the logistics address information The degree of matching is low, so a logistics platform with a high degree of matching is usually selected.
  • the priority of the logistics platform It can be set by any one or more of the following: the logistics platform of the merchant or user remarks, the logistics platform of the merchant cooperation, and the logistics platform recommended by the logistics management platform (preset in the logistics management server). For example, when determining the logistics platform, it firstly filters from the logistics platform of the merchant cooperation, and then selects from the logistics platform recommended by the logistics management platform, and finally selects according to the logistics platform that the merchant or the user notes.
  • the service quality index of the logistics platform is used to reflect the quality of the logistics platform for the logistics service, and specifically includes any one or more of the following quality indexes: the dispatch time of the logistics platform and the service feedback index.
  • the dispatch time of the logistics platform may include: the time of dispatch of the logistics platform (from the notification of the delivery to the time of delivery), the dispatch time of the logistics platform (the time from the beginning to the signing of the user).
  • the service feedback index can be reflected by any one or more of the following parameters: the number of bad reviews on the logistics platform, the number of salesman's bad reviews on the logistics platform, the number of false receipts, and the number of refunds.
  • the cost consumption index of the logistics platform used to reflect the fees charged by the logistics platform for logistics services.
  • the following is an example of an implementation manner in which the logistics management server in S303 determines the logistics platform corresponding to the logistics address information according to the logistics platform setting factor.
  • the logistics management server determines that the logistics platform A is remarked in the remark information of the merchant or the user, it is determined whether the logistics platform A is a logistics platform for the merchant cooperation, and whether the address corresponding to the logistics address information of the logistics platform A is reachable, if any of the above The judgment result is no, that is to say, the logistics platform A is not the logistics platform of the merchant cooperation or the logistics platform A is unreachable for the address corresponding to the logistics address information, and the logistics platform is re-selected according to other setting factors, if the above judgment results are all, then The logistics platform A is selected as the logistics platform corresponding to the logistics address information.
  • the logistics management server determines that the logistics platform is not remarked in the remark information of the merchant or the user, it determines a logistics platform that satisfies the following conditions: a logistics platform that is both a merchant cooperation, a logistics platform recommended by the logistics management platform, and a logistics address.
  • the address corresponding to the information is reachable. Assume that there are multiple logistics platforms that meet the conditions, and sort the logistics platforms that meet the conditions according to the service quality index and the cost consumption index, and select the logistics platform with the highest ranking as the logistics platform corresponding to the logistics address information.
  • the service quality index of the logistics platform is calculated according to the following rules: the time of dispatching of the logistics platform and the dispatch time of the dispatching time, the number of bad reviews of the logistics platform, the number of bad reviews of the salesperson of the logistics platform, the number of false receipts, and the number of refunds.
  • the embodiment of the present application can comprehensively determine the logistics platform by combining the above various setting factors, thereby being able to further improve the system resources by further matching the logistics platform and the logistics information of the merchant to the merchant.
  • the present application provides a corresponding device embodiment, which is specifically described below.
  • an embodiment of the present application provides an apparatus embodiment of a logistics management server.
  • the embodiment includes a receiving unit 401, a determining unit 402, a generating unit 403, and a transmitting unit 404.
  • the receiving unit 401 is configured to receive the logistics address information sent by the terminal.
  • the determining unit 402 is configured to obtain a logistics platform setting factor, and determine a logistics platform corresponding to the logistics address information according to the logistics platform setting factor.
  • the generating unit 403 is configured to obtain a logistics surface identifier corresponding to the logistics platform, and generate logistics surface information according to the logistics surface identifier.
  • the sending unit 404 is configured to send the logistics face information to the terminal.
  • an embodiment of the present application provides an apparatus embodiment of a terminal.
  • This embodiment includes: a transmitting unit 501 and a receiving unit 502.
  • the sending unit 501 is configured to send the logistics address information to the logistics management server;
  • the receiving unit 502 is configured to receive the logistics information sent by the logistics management server;
  • the logistics surface information is generated according to the logistics surface identification, and the logistics surface identification is corresponding to the logistics platform, and the logistics platform is a logistics platform corresponding to the logistics address information determined according to the logistics platform setting factor.
  • the related device in the embodiment of the present application is described above from the perspective of a modular functional entity.
  • the related devices in the embodiments of the present application will be described below from the perspective of hardware processing.
  • an embodiment of the present application provides another apparatus embodiment of a logistics management server.
  • the embodiment includes a receiver 601, a transmitter 602 and a processor 603, which are respectively connected to the receiver 601 and the transmitter 602.
  • the receiver 601 is configured to receive the logistics address information sent by the terminal.
  • the processor 603 is configured to obtain a logistics platform setting factor, determine a logistics platform corresponding to the logistics address information according to the logistics platform setting factor, and obtain a logistics surface identifier corresponding to the logistics platform, according to the logistics surface Single identification generates logistics information.
  • the sender 602 is configured to send the logistics information to the terminal.
  • the processor is further configured to generate an address segment identifier corresponding to the logistics address information
  • the processor When generating the logistics surface information according to the logistics surface identifier, the processor is specifically configured to generate the logistics surface information according to the logistics surface identification and the address segment identification.
  • the processor when acquiring the logistics surface identifier corresponding to the logistics platform, is specifically configured to: determine a logistics platform server corresponding to the logistics platform, and send the server to the logistics platform server by using the transmitter Identifying the acquisition request, and receiving, by the receiver, the logistics surface identifier returned by the logistics platform server according to the identifier acquisition request.
  • the processor when acquiring the logistics platform setting factor, is specifically configured to acquire a preset logistics platform setting factor on the logistics management server, and/or receive, by the receiver, the logistics sent by the terminal. Platform setting factor.
  • the logistics platform setting factor includes any one or more of the following setting factors:
  • the service quality index of the logistics platform includes any one or more of the following quality indexes: a dispatch time of the logistics platform and a service feedback index.
  • an embodiment of the present application provides another apparatus embodiment of a terminal.
  • This embodiment includes a receiver 701 and a transmitter 702.
  • the sender 702 is configured to send the logistics address information to the logistics management server.
  • the receiver 701 is configured to receive the logistics information sent by the logistics management server.
  • the logistics surface information is generated according to the logistics surface identification, and the logistics surface identification is corresponding to the logistics platform, and the logistics platform is a logistics platform corresponding to the logistics address information determined according to the logistics platform setting factor.
  • the terminal further includes: a processor 703, wherein the processor 703 is connected to the transmitter 701 and the receiver 702, respectively.
  • the processor 703 may be configured to: after the receiver receives the logistics information sent by the logistics management server, print a logistics surface through the printing device; wherein the logistics surface information is printed on the logistics surface.
  • the logistics surface information is generated according to the logistics surface identifier and the address segment identifier, and the address segment identifier corresponds to the logistics address information.
  • the sender is further configured to send a logistics platform setting factor to the logistics management server.
  • the logistics platform setting factor includes any one or more of the following setting factors:
  • the service quality index of the logistics platform includes any one or more of the following quality indexes: a dispatch time of the logistics platform and a service feedback index.
  • the embodiment of the present application further provides a system embodiment of a logistics communication system, including: a logistics management server and a terminal.
  • the logistics management server is configured to receive the logistics address information sent by the terminal, obtain a logistics platform setting factor, determine a logistics platform corresponding to the logistics address information according to the logistics platform setting factor, and obtain a correspondence with the logistics platform.
  • the logistics face sheet identifier is generated, and the logistics face sheet information is generated according to the logistics face sheet identifier, and the logistics face sheet information is sent to the terminal.
  • the terminal is configured to send the logistics address information to the logistics management server, and receive the logistics surface information sent by the logistics management server.
  • the disclosed system, apparatus, and method may be implemented in other manners.
  • the device embodiments described above are merely illustrative.
  • the division of the unit is only a logical function division.
  • there may be another division manner for example, multiple units or components may be combined or Can be integrated into another system, or some features can be ignored or not executed.
  • the mutual coupling or direct coupling or communication connection shown or discussed may be an indirect coupling or communication connection through some interface, device or unit, and may be in an electrical, mechanical or other form.
  • the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of the embodiment.
  • each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.
  • the above integrated unit can be implemented in the form of hardware or in the form of a software functional unit.
  • the integrated unit if implemented in the form of a software functional unit and sold or used as a standalone product, may be stored in a computer readable storage medium.
  • a computer device which may be a personal computer, a logistics management server, or a network device, etc.
  • the foregoing storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like.

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Abstract

一种物流面单信息的获取方法及相关装置，所述方法应用于物流管理服务器，包括：接收终端发送的物流地址信息（S302）；获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台（S303）；获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息（S304）；向所述终端发送所述物流面单信息（S305）。可见，本方法提高了获取效率并且降低了出错率。此外，本方法在物流管理服务器确定出物流平台之后，由物流管理服务器直接获取与所述物流平台对应的物流面单标识，从而避免了物流管理服务器和终端之间的多次交互，从而耗时更短并且节约了***资源。

Description

一种物流面单信息的获取方法及相关装置
本申请要求2017年02月22日递交的申请号为201710097547.1、发明名称为“一种物流面单信息的获取方法及相关装置”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本申请涉及互联网技术领域，尤其是涉及一种物流面单信息的获取方法及相关装置。
背景技术
随着互联网技术的发展，利用互联网平台向用户提供物品的方式已经广泛应用到用户的生活中。在向用户提供物品时，通常需要通过相应的物流面单信息。例如，将印刷有物流面单信息的物流面单粘贴在物品上，由物流公司根据物流面单信息将相应物品提供给用户。
目前主要通过人工方式获得物流面单信息，具体获得过程包括：根据物流地址信息人工筛选对应的物流公司，并且由工作人员从对应的物流公司获得物流面单标识，从而获得包括物流面单标识的物流面单信息。在获得物流面单信息之后，可以将物流面单信息打印或者手动填写在物流面单上。
然而，这种人工方式不仅获取效率较低，而且容易导致较高的出错率。因此如何能够自动地获取物流面单信息，是目前亟待解决的问题。
发明内容
本申请解决的技术问题在于提供一种物流面单信息的获取方法及相关装置，能够自动地获取物流面单信息，从而提高了获取效率并且降低了出错率。
为此，本申请解决技术问题的技术方案是：
本申请实施例提供了一种物流面单信息的获取方法，应用于物流管理服务器，包括：
接收终端发送的物流地址信息；
获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台；
获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息；
向所述终端发送所述物流面单信息。
可选的，所述方法还包括：
生成所述物流地址信息对应的地址分段标识；
根据所述物流面单标识生成物流面单信息，包括：
根据所述物流面单标识和所述地址分段标识，生成物流面单信息。
可选的，获取与所述物流平台对应的物流面单标识，包括：
确定与所述物流平台对应的物流平台服务器，向所述物流平台服务器发送标识获取请求；
接收所述物流平台服务器根据所述标识获取请求返回的物流面单标识。
可选的，获取物流平台设置因子，包括：获取上预设的物流平台设置因子，和/或，接收所述终端发送的物流平台设置因子。
可选的，所述物流平台设置因子包括以下任一种或者多种设置因子：
物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
本申请实施例提供了一种物流面单信息的获取方法，应用于终端，包括：
向物流管理服务器发送物流地址信息；
接收所述物流管理服务器发送的物流面单信息；
其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平台。
可选的，所述方法还包括：
接收所述物流管理服务器发送的物流面单信息之后，通过打印设备打印物流面单；
其中，所述物流面单上印刷有所述物流面单信息。
可选的，所述物流面单信息根据物流面单标识和地址分段标识生成，所述地址分段标识与所述物流地址信息对应。
可选的，所述方法还包括：
向所述物流管理服务器发送物流平台设置因子。
可选的，所述物流平台设置因子包括以下任一种或者多种设置因子：
物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台 的服务质量指数、和物流平台的成本消耗指数；
其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
本申请实施例提供了一种物流管理服务器，包括：
接收单元，用于接收终端发送的物流地址信息；
确定单元，用于获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台；
生成单元，用于获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息；
发送单元，用于向所述终端发送所述物流面单信息。
本申请实施例提供了一种终端，包括：
发送单元，用于向物流管理服务器发送物流地址信息；
接收单元，用于接收所述物流管理服务器发送的物流面单信息；
其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平台。
本申请实施例提供了一种物流管理服务器，包括：
接收器，用于接收终端发送的物流地址信息；
处理器，用于获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台，以及获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息；
发送器，用于向所述终端发送所述物流面单信息。
可选的，所述处理器，还用于生成所述物流地址信息对应的地址分段标识；
当根据所述物流面单标识生成物流面单信息时，所述处理器具体用于根据所述物流面单标识和所述地址分段标识，生成物流面单信息。
可选的，获取与所述物流平台对应的物流面单标识时，所述处理器具体用于，确定与所述物流平台对应的物流平台服务器，通过所述发送器向所述物流平台服务器发送标识获取请求，并通过所述接收器接收所述物流平台服务器根据所述标识获取请求返回的物流面单标识。
可选的，获取物流平台设置因子时，所述处理器具体用于，获取所述物流管理服务器上预设的物流平台设置因子，和/或，通过所述接收器接收所述终端发送的物流平台设 置因子。
可选的，所述物流平台设置因子包括以下任一种或者多种设置因子：
物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
本申请实施例提供了一种终端，包括：
发送器，用于向物流管理服务器发送物流地址信息；
接收器，用于接收所述物流管理服务器发送的物流面单信息；
其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平台。
可选的，还包括：
处理器，用于所述接收器接收所述物流管理服务器发送的物流面单信息之后，通过打印设备打印物流面单；
其中，所述物流面单上印刷有所述物流面单信息。
可选的，所述物流面单信息根据物流面单标识和地址分段标识生成，所述地址分段标识与所述物流地址信息对应。
可选的，所述发送器，还用于向所述物流管理服务器发送物流平台设置因子。
可选的，所述物流平台设置因子包括以下任一种或者多种设置因子：
物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
通过上述技术方案可知，本申请实施例中，物流管理服务器接收终端发送的物流地址信息，并且获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台。在确定出所述物流平台之后，所述物流管理服务器获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息，并将生成的所述物流面单信息发送至终端。可见，本申请实施例中提供了一种能够自动地获取物流面单信息的方式，从而提高了获取效率并且降低了出错率。
此外，本申请实施例中，在物流管理服务器确定出物流平台之后，无需向终端反馈 确定的物流平台，而是由物流管理服务器直接获取与所述物流平台对应的物流面单标识，从而避免了物流管理服务器和终端之间的多次交互，从而耗时更短并且节约了***资源。
附图说明
为了更清楚地说明本申请实施例中的技术方案，下面将对实施例描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本申请的一些实施例，对于本领域普通技术人员来讲，还可以根据这些附图获得其它的附图。
图1为本申请实施例提供的物流通信***的结构示意图；
图2为本申请实施例提供的物流面单的示意图；
图3为本申请实施例提供的一种方法实施例的流程示意图；
图4为本申请实施例提供的物流管理服务器的一种装置实施例的结构示意图；
图5为本申请实施例提供的终端的一种装置实施例的结构示意图；
图6为本申请实施例提供的物流管理服务器的另一种装置实施例的结构示意图；
图7为本申请实施例提供的终端的另一种装置实施例的结构示意图。
具体实施方式
为了使本技术领域的人员更好地理解本申请中的技术方案，下面将结合本申请实施例中的附图，对本申请实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例仅仅是本申请一部分实施例，而不是全部的实施例。基于本申请中的实施例，本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施例，都应当属于本申请保护的范围。
用户在电子商务平台上购买了物品后，由商家确定用于运送该物品的物流公司，并且将印刷有物流面单信息的物流面单粘贴在物品上，由物流公司根据物流面单信息将相应物品运送给用户。其中，物流面单信息通常包括物流平台(每个物流公司分别具有对应的物流平台)对应的物流面单标识，此外还可以包括物流地址信息(例如用户的收件地址信息)、用户号码等等。
目前主要通过人工方式获得物流面单信息。具体地，根据物流地址信息例如用户的收件地址信息，人工筛选对应的物流公司，例如是选择中通快递还是顺丰快递。并且由工作人员从对应的物流公司获得物流面单标识，从而获得包括物流面单标识的物流面单信息。在获得物流面单信息之后，可以将物流面单信息打印或者手动填写在物流面单上， 并将物流面单粘贴在物品上并由对应的物流公司进行派件。
然而，这种人工方式不仅获取效率较低，而且容易导致较高的出错率。因此如何能够自动地获取物流面单信息，是目前亟待解决的问题。
下面提供一种自动地获取物流面单信息的方式。
由于物流公司种类较多，不同物流公司使用不同的物流平台服务器，出于安全性的考虑，通常由第三方的物流管理服务器作为通信媒介与商家使用的终端以及物流平台服务器进行通信。
商家使用的终端可以将物流地址信息，例如用户的收件地址信息，以及商家设定的物流平台设置因子发送至物流管理服务器，物流管理服务器根据物流平台设置因子，确定出与物流地址信息对应的物流平台。其中，物流平台设置因子为设置物流平台时考虑的因子，通常包括物流平台的派件时间、物流平台的成本消耗指数、和商家合作的物流平台。举例说明，商家设定的物流平台设置因子包括物流平台的成本消耗指数以及商家合作的物流平台，因此在确定物流平台时，从商家合作的物流平台中选取成本消耗指数最低，例如物流费用最低的物流平台。
在确定出物流平台之后，物流管理服务器将确定出的物流平台反馈至商家使用的终端，由商家进行确认。若商家确认使用该物流平台，则向物流管理服务器发送确认消息，由物流管理服务器根据确定出的物流平台生成对应的物流面单标识，从而根据物流面单标识生成物流面单信息，并将物流面单信息返回至商家使用的终端，由商家打印印刷有物流面单信息的物流面单。
然而，上述过程虽然能够自动地获取物流面单信息，但是物流管理服务器需要先确定出物流平台，将确定出的物流平台反馈至商家使用的终端，待商家确认之后，才能够继续根据确定出的物流平台生成对应的物流面单标识，从而生成物流面单信息。显然这个过程需要在商家使用的终端和物流管理服务器之间进行多次交互，不仅耗时较长并且导致***资源浪费。此外，上述过程中在确定物流平台时，一般仅考虑物流平台的派件时间、物流平台的成本消耗指数、商家合作的物流平台这几个简单的因素，因此选取的物流平台往往不能符合需求，从而导致商家需要手动选择物流平台，进一步导致***资源浪费。
本申请解决的技术问题在于提供一种物流面单信息的获取方法及相关装置，能够自动地获取物流面单信息，从而提高了获取效率并且降低了出错率。其次，本申请实施例还能够避免终端之间的多次交互，从而耗时更短并且节约了***资源。此外，本申请实 施例能够根据更全面的设置因子确定物流平台，从而向商家更符合商家需求的物流平台以及物流面单信息，进一步节约了***资源。
在介绍本申请的用户信息的获取方法之前，需要先介绍本申请实施例中所涉及的物流通信***。本申请实施例中的物流通信***包括物流管理服务器，至少两个物流平台和至少一个终端。例如图1所示，物流通信***包括物流管理服务器，N个物流平台和M个终端，物流管理服务器分别与各个物流平台和各个终端相连。其中，物流管理服务器为物流管理平台对应的服务器，具体可以为计算机、云服务器、服务器集群等等。终端为商家使用的终端，具体可以为计算机、手机、平板电脑或者个人电子助理(英文：Personal Digital Assistant，简称：PDA)等。终端上可以由商家安装有相应的应用程序，并且该应用程序能够使得终端可以与物流管理服务器进行通信。
在本申请实施例中，电子商务平台根据用户的请求生成电子订单后，对应的终端能够获取该电子订单对应的订单信息，其中包括该电子订单对应的物流地址信息，例如电子订单对应的发货地址信息以及收货地址信息，在获取订单信息之后，该对应的终端将物流地址信息发送至物流管理服务器。例如图1所示，终端1将物流地址信息1发送至物流管理服务器，终端2将物流地址信息2发送至物流管理服务器…终端M将物流地址信息M发送至物流管理服务器。
物流管理服务器中设置有物流平台确定模块，在接收到物流地址信息之后，物流平台确定模块能够根据物流平台设置因子确定与所述物流地址信息对应的物流平台。例如在图1中，物流平台确定模块确定物流平台2与物流地址信息1对应，确定物流平台2与物流地址信息2对应，…，确定物流平台3与物流地址信息M对应。
物流平台确定模块确定出物流平台之后，物流管理服务器可以根据确定的物流平台获取对应的物流面单标识。其中，可以由物流管理服务器生成物流面单标识，也可以由物流管理服务器向物流平台对应的物流平台服务器发送标识获取请求，并接收物流平台服务器根据所述标识获取请求返回的物流面单标识。例如物流管理服务器确定出物流平台为中通快递对应的物流平台后，可以向中通快递的物流平台对应的物流平台服务器获取中通快递的快递单号。
物流管理服务器获取物流面单标识之后，根据所述物流面单标识生成物流面单信息，也就是说生成的物流面单信息中包括物流面单标识。所述物流面单信息中除了物流面单标识之外，还可以包括地址分段标识等。其中，地址分段标识为物流公司在根据物流地址信息对运送物品进行分类运输时所使用的标识，每个分段标识都可以对应一个物流网 点，也可以对应一个派送人员，例如，地址分段标志包括地址二段码和/或地址三段码，其中地址二段码可以对应一个物流网点，地址三段码可以对应该物流网点中的一个派送人员。物流管理服务器在接收到物流地址信息之后，可以根据物流地址信息生成物流地址信息对应的地址分段标识，并根据所述物流面单标识和所述地址分段标识，生成物流面单信息。
物流管理服务器生成物流面单信息之后，将物流面单信息返回至终端。例如在图1中，物流管理服务器向终端1发送的物流面单信息中，包括与物流平台2对应的物流面单标识1，物流管理服务器向终端2发送的物流面单信息中，包括与物流平台2对应的物流面单标识2，…，物流管理服务器向终端M发送的物流面单信息中，包括与物流平台3对应的物流面单标识3。需要说明的是，本申请实施例中的任一个终端可以向物流管理服务器发送一个或多个物流地址信息，物流管理服务器针对每个物流地址信息，生成对应的物流面单信息并返回至相应的终端。
如果商家不使用物流管理服务器确定的物流平台，而是使用其他物流平台，终端可以向物流管理服务器发送对物流面单信息的修改消息，并且商家在终端中手动输入或者选择其他的物流平台的标识，并且还可以手动输入物流面单标识，或者由终端将其他的物流平台的标识通过修改消息发送至物流管理服务器，由物流管理服务器根据该物流平台的标识获取对应的物流面单标识，并将获取的物流面单标识返回至终端，终端根据商家自行选择的物流平台，同样能够获取到物流面单信息。在终端获取到物流面单信息之后，可以通过打印设备打印如图2所示的物流面单，该物流面单上印刷有物流面单信息。
可见，本申请实施例中提供了一种能够自动地获取物流面单信息的方式，从而提高了获取效率并且降低了出错率。此外，在物流管理服务器确定出物流平台之后，无需向终端反馈确定的物流平台，而是由物流管理服务器直接获取与所述物流平台对应的物流面单标识后再反馈至终端，从而避免了物流管理服务器和终端之间的多次交互，从而耗时更短并且节约了***资源。
在本申请实施例中，物流平台设置因子可以全部预设在物流管理服务器中，物流管理服务器从本地进行获取；物流平台设置因子也可以全部是由商家进行设置的，此时物流管理服务器可以接收终端发送的物流平台设置因子；物流平台设置因子也可以部分预设在物流管理服务器中，部分由商家进行设置。并且，在本申请实施例中，物流平台设置因子更加全面，能够从多方面考虑商家的需求。具体地，物流平台设置因子可以包括以下任一种或者多种设置因子：物流平台的覆盖范围与所述物流地址信息的匹配度、物 流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数。其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。可见，本申请实施例能够向商家更符合商家需求的物流平台以及物流面单信息，进一步节约了***资源。
下面对本申请实施例提供的物流面单信息的获取方法进行说明。
请参阅图3，本申请实施例提供了用户信息的获取方法的一种方法实施例。本实施例可以用于如图1所示的通信***中。本实施例的所述方法包括：
S301：终端向物流管理服务器发送物流地址信息。
其中，物流管理服务器为物流管理平台对应的服务器，具体可以为计算机、云服务器、服务器集群等等。终端为商家使用的终端，具体可以为计算机、手机、平板电脑或者PDA等。终端上可以由商家安装有相应的应用程序，并且该应用程序能够使得终端可以与物流管理服务器进行通信。
物流地址信息指的是物流过程对应的地址信息，在一种可选的实施例中包括收货地址信息，在另一种可选的实施例中包括发货地址信息和收货地址信息。终端除了向物流管理服务器发送物流地址信息之外，还可以向物流管理服务器发送物品重量信息、发货仓库标识等其他物流信息，用于使得物流管理服务器根据该其他物流信息以及物流地址信息确定物流平台。
S302：物流管理服务器接收终端发送的物流地址信息。
S303：物流管理服务器获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台。
其中，物流平台设置因子指的是设置物流平台时考虑的因子。可以全部预设在物流管理服务器中，物流管理服务器获取所述物流管理服务器上预设的物流平台设置因子；物流平台设置因子也可以全部是由商家进行设置的，此时物流管理服务器可以接收终端发送的物流平台设置因子；物流平台设置因子也可以部分预设在物流管理服务器中，部分由商家进行设置。
S304：物流管理服务器获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息。
其中，可以由物流管理服务器生成物流面单标识，也可以由物流管理服务器确定与所述物流平台对应的物流平台服务器，向所述物流平台服务器发送标识获取请求；接收所述物流平台服务器根据所述标识获取请求返回的物流面单标识。例如物流管理服务器 确定出物流平台为中通快递对应的物流平台后，可以向中通快递的物流平台对应的物流平台服务器获取中通快递的快递单号。
物流管理服务器生成的物流面单信息中除了包括物流面单标识，此外还可以包括地址分段标识。地址分段标识用于标识物流地址信息的地址分类，从而能够快速地对运送物品进行地址分类运输，从而节约了物流运输的时间。其中，物流管理服务器可以根据预设的地址分段规则，生成所述物流地址信息对应的地址分段标识，并根据所述物流面单标识和所述地址分段标识，生成物流面单信息。
S305：物流管理服务器向终端发送所述物流面单信息。
物流管理服务器生成物流面单信息之后，会将生成的物流面单信息发送至终端。并且，物流管理服务器还可以向物流平台对应的物流平台服务器发送所述物流面单信息，由物流平台服务器记录所述物流面单信息。
S306：终端接收物流管理服务器发送的物流面单信息。
终端接收物流面单信息之后，可以通过打印设备打印印刷有物流面单信息的物流面单。如果终端不使用物流管理服务器确定的物流平台，而是使用其他物流平台，终端可以向物流管理服务器发送对物流面单信息的修改消息，并且可以通过终端手动输入或者选择其他的物流平台的标识，并且还可以手动输入物流面单标识，或者由终端将其他的物流平台的标识通过修改消息发送至物流管理服务器，由物流管理服务器根据该物流平台的标识获取对应的物流面单标识，并将获取的物流面单标识返回至终端，终端根据物流面单标识获取到物流面单信息。
通过上述技术方案可知，本申请实施例中，物流管理服务器接收终端发送的物流地址信息，并且获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台。在确定出所述物流平台之后，物流管理服务器获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息，并将生成的所述物流面单信息发送至终端。可见，本申请实施例中提供了一种能够自动地获取物流面单信息的方式，从而提高了获取效率并且降低了出错率。
此外，本申请实施例中，在物流管理服务器确定出物流平台之后，无需向终端反馈确定的物流平台，而是由物流管理服务器直接获取与所述物流平台对应的物流面单标识，从而避免了物流管理服务器和终端之间的多次交互，从而耗时更短并且节约了***资源。
在本申请实施例中，物流平台设置因子更加全面，能够从多方面考虑商家的需求。具体地，物流平台设置因子可以包括以下任一种或者多种设置因子：物流平台的覆盖范 围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数。下面分别说明。
物流平台的覆盖范围与所述物流地址信息的匹配度：指的是物流平台对于物流地址信息对应的地址的可达性，物流平台的覆盖范围通常预设在物流管理服务器中。例如，顺丰快递的运送覆盖范围包括物流地址信息对应的地址，则与该物流地址信息的匹配度较高，中通快递的运送覆盖范围不包括物流地址信息对应的地址，则与该物流地址信息的匹配度较低，因此通常选择匹配度较高的物流平台。
物流平台的优先级：可以通过以下任一个或者多个方面进行设定：商家或者用户备注的物流平台、商家合作的物流平台、物流管理平台推荐的物流平台(预设在物流管理服务器中)。例如，在确定物流平台时，首先从商家合作的物流平台中进行筛选，之后从物流管理平台推荐的物流平台中进行筛选，最后根据商家或者用户备注的物流平台进行筛选。
所述物流平台的服务质量指数：用于反映物流平台对于物流服务的质量，具体包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。其中，物流平台的派件时间可以包括：物流平台的揽派时间(从通知揽件到开始派送的时间)、物流平台的派签时间(从刚开始派送到用户签收的时间)等。服务反馈指数可以通过以下任一种或者多种参数反映：物流平台的差评数量、物流平台的业务员差评数量、虚假签收数量、退款数量。
物流平台的成本消耗指数：用于反映物流平台对于物流服务收取的费用。
下面举例说明S303中物流管理服务器根据物流平台设置因子确定物流地址信息对应的物流平台的一种实现方式。
若物流管理服务器判断商家或者用户的备注信息中备注有物流平台A，则判断物流平台A是否是商家合作的物流平台，以及物流平台A对于物流地址信息对应的地址是否可达，如果上述任一判断结果为否，也就是说物流平台A不是商家合作的物流平台或者物流平台A对于物流地址信息对应的地址不可达，则根据其他设置因子重新选择物流平台，如果上述判断结果均为是，则选择物流平台A作为物流地址信息对应的物流平台。
若物流管理服务器判断商家或者用户的备注信息中未备注有物流平台，则确定出满足以下条件的物流平台：既属于商家合作的物流平台，也属于物流管理平台推荐的物流平台，并且对于物流地址信息对应的地址可达。假设满足条件的物流平台为多个，根据服务质量指数和成本消耗指数对满足条件的物流平台进行排序，选择排序最高的物流平 台作为物流地址信息对应的物流平台。其中根据以下规则计算物流平台的服务质量指数：物流平台的揽派时间和派签时间派遣时间、物流平台的差评数量、物流平台的业务员差评数量、虚假签收数量、退款数量。
可见，本申请实施例能够综合上述多种设置因子确定物流平台，从而能够向商家更符合商家需求的物流平台以及物流面单信息，进一步节约了***资源。
对应上述方法实施例，本申请提供了相应的装置实施例，下面具体说明。
请参阅图4，本申请实施例提供了物流管理服务器的一种装置实施例。本实施例包括：接收单元401、确定单元402、生成单元403和发送单元404。
接收单元401，用于接收终端发送的物流地址信息。
确定单元402，用于获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台。
生成单元403，用于获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息。
发送单元404，用于向所述终端发送所述物流面单信息。
请参阅图5，本申请实施例提供了终端的一种装置实施例。本实施例包括：发送单元501和接收单元502。
发送单元501，用于向物流管理服务器发送物流地址信息；
接收单元502，用于接收所述物流管理服务器发送的物流面单信息；
其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平台。
上面从模块化功能实体的角度对本申请实施例中的相关装置进行描述。下面将从硬件处理的角度对本申请实施例中的相关装置进行描述。
请参阅图6，本申请实施例提供了物流管理服务器的另一种装置实施例。本实施例包括：接收器601、发送器602和处理器603，所述处理器603分别与所述接收器601和所述发送器602连接。
接收器601，用于接收终端发送的物流地址信息。
处理器603，用于获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台，以及获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息。
发送器602，用于向所述终端发送所述物流面单信息。
可选的，所述处理器，还用于生成所述物流地址信息对应的地址分段标识；
当根据所述物流面单标识生成物流面单信息时，所述处理器具体用于根据所述物流面单标识和所述地址分段标识，生成物流面单信息。
可选的，获取与所述物流平台对应的物流面单标识时，所述处理器具体用于，确定与所述物流平台对应的物流平台服务器，通过所述发送器向所述物流平台服务器发送标识获取请求，并通过所述接收器接收所述物流平台服务器根据所述标识获取请求返回的物流面单标识。
可选的，获取物流平台设置因子时，所述处理器具体用于，获取所述物流管理服务器上预设的物流平台设置因子，和/或，通过所述接收器接收所述终端发送的物流平台设置因子。
可选的，所述物流平台设置因子包括以下任一种或者多种设置因子：
物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
请参阅图7，本申请实施例提供了终端的另一种装置实施例。本实施例包括：接收器701和发送器702。
发送器702，用于向物流管理服务器发送物流地址信息。
接收器701，用于接收所述物流管理服务器发送的物流面单信息。
其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平台。
可选的，所述终端还包括：处理器703，处理器703分别与发送器701和接收器702相连。
处理器703可以用于所述接收器接收所述物流管理服务器发送的物流面单信息之后，通过打印设备打印物流面单；其中，所述物流面单上印刷有所述物流面单信息。
可选的，所述物流面单信息根据物流面单标识和地址分段标识生成，所述地址分段标识与所述物流地址信息对应。
可选的，所述发送器，还用于向所述物流管理服务器发送物流平台设置因子。
可选的，所述物流平台设置因子包括以下任一种或者多种设置因子：
物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台 的服务质量指数、和物流平台的成本消耗指数；
其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
本申请实施例还提供了物流通信***的一种***实施例，包括：物流管理服务器和终端。
其中，所述物流管理服务器，用于接收终端发送的物流地址信息，获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台，获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息，以及向所述终端发送所述物流面单信息。
所述终端，用于向所述物流管理服务器发送物流地址信息，以及接收所述物流管理服务器发送的物流面单信息。
所属领域的技术人员可以清楚地了解到，为描述的方便和简洁，上述描述的***，装置和单元的具体工作过程，可以参考前述方法实施例中的对应过程，在此不再赘述。
在本申请所提供的几个实施例中，应该理解到，所揭露的***，装置和方法，可以通过其它的方式实现。例如，以上所描述的装置实施例仅仅是示意性的，例如，所述单元的划分，仅仅为一种逻辑功能划分，实际实现时可以有另外的划分方式，例如多个单元或组件可以结合或者可以集成到另一个***，或一些特征可以忽略，或不执行。另一点，所显示或讨论的相互之间的耦合或直接耦合或通信连接可以是通过一些接口，装置或单元的间接耦合或通信连接，可以是电性，机械或其它的形式。
所述作为分离部件说明的单元可以是或者也可以不是物理上分开的，作为单元显示的部件可以是或者也可以不是物理单元，即可以位于一个地方，或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例方案的目的。
另外，在本申请各个实施例中的各功能单元可以集成在一个处理单元中，也可以是各个单元单独物理存在，也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现，也可以采用软件功能单元的形式实现。
所述集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时，可以存储在一个计算机可读取存储介质中。基于这样的理解，本申请的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式 体现出来，该计算机软件产品存储在一个存储介质中，包括若干指令用以使得一台计算机设备(可以是个人计算机，物流管理服务器，或者网络设备等)执行本申请各个实施例所述方法的全部或部分步骤。而前述的存储介质包括：U盘、移动硬盘、只读存储器(ROM，Read-Only Memory)、随机存取存储器(RAM，Random Access Memory)、磁碟或者光盘等各种可以存储程序代码的介质。
以上所述，以上实施例仅用以说明本申请的技术方案，而非对其限制；尽管参照前述实施例对本申请进行了详细的说明，本领域的普通技术人员应当理解：其依然可以对前述各实施例所记载的技术方案进行修改，或者对其中部分技术特征进行等同替换；而这些修改或者替换，并不使相应技术方案的本质脱离本申请各实施例技术方案的精神和范围。

Claims (22)

  1. 一种物流面单信息的获取方法，其特征在于，应用于物流管理服务器，包括：
    接收终端发送的物流地址信息；
    获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台；
    获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息；
    向所述终端发送所述物流面单信息。
  2. 根据权利要求1所述的方法，其特征在于，所述方法还包括：
    生成所述物流地址信息对应的地址分段标识；
    根据所述物流面单标识生成物流面单信息，包括：
    根据所述物流面单标识和所述地址分段标识，生成物流面单信息。
  3. 根据权利要求1所述的方法，其特征在于，获取与所述物流平台对应的物流面单标识，包括：
    确定与所述物流平台对应的物流平台服务器，向所述物流平台服务器发送标识获取请求；
    接收所述物流平台服务器根据所述标识获取请求返回的物流面单标识。
  4. 根据权利要求1所述的方法，其特征在于，获取物流平台设置因子，包括：获取上预设的物流平台设置因子，和/或，接收所述终端发送的物流平台设置因子。
  5. 根据权利要求1至4任一项所述的方法，其特征在于，所述物流平台设置因子包括以下任一种或者多种设置因子：
    物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
    其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
  6. 一种物流面单信息的获取方法，其特征在于，应用于终端，包括：
    向物流管理服务器发送物流地址信息；
    接收所述物流管理服务器发送的物流面单信息；
    其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平 台。
  7. 根据权利要求6所述的方法，其特征在于，所述方法还包括：
    接收所述物流管理服务器发送的物流面单信息之后，通过打印设备打印物流面单；
    其中，所述物流面单上印刷有所述物流面单信息。
  8. 根据权利要求6所述的方法，其特征在于，所述物流面单信息根据物流面单标识和地址分段标识生成，所述地址分段标识与所述物流地址信息对应。
  9. 根据权利要求6所述的方法，其特征在于，所述方法还包括：
    向所述物流管理服务器发送物流平台设置因子。
  10. 根据权利要求6至9任一项所述的方法，其特征在于，所述物流平台设置因子包括以下任一种或者多种设置因子：
    物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
    其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
  11. 一种物流管理服务器，其特征在于，包括：
    接收单元，用于接收终端发送的物流地址信息；
    确定单元，用于获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流地址信息对应的物流平台；
    生成单元，用于获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息；
    发送单元，用于向所述终端发送所述物流面单信息。
  12. 一种终端，其特征在于，包括：
    发送单元，用于向物流管理服务器发送物流地址信息；
    接收单元，用于接收所述物流管理服务器发送的物流面单信息；
    其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平台。
  13. 一种物流管理服务器，其特征在于，包括：
    接收器，用于接收终端发送的物流地址信息；
    处理器，用于获取物流平台设置因子，根据所述物流平台设置因子确定与所述物流 地址信息对应的物流平台，以及获取与所述物流平台对应的物流面单标识，根据所述物流面单标识生成物流面单信息；
    发送器，用于向所述终端发送所述物流面单信息。
  14. 根据权利要求13所述的物流管理服务器，其特征在于，
    所述处理器，还用于生成所述物流地址信息对应的地址分段标识；
    当根据所述物流面单标识生成物流面单信息时，所述处理器具体用于根据所述物流面单标识和所述地址分段标识，生成物流面单信息。
  15. 根据权利要求13所述的物流管理服务器，其特征在于，获取与所述物流平台对应的物流面单标识时，所述处理器具体用于，确定与所述物流平台对应的物流平台服务器，通过所述发送器向所述物流平台服务器发送标识获取请求，并通过所述接收器接收所述物流平台服务器根据所述标识获取请求返回的物流面单标识。
  16. 根据权利要求13所述的物流管理服务器，其特征在于，获取物流平台设置因子时，所述处理器具体用于，获取所述物流管理服务器上预设的物流平台设置因子，和/或，通过所述接收器接收所述终端发送的物流平台设置因子。
  17. 根据权利要求13至16任一项所述的物流管理服务器，其特征在于，所述物流平台设置因子包括以下任一种或者多种设置因子：
    物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
    其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
  18. 一种终端，其特征在于，包括：
    发送器，用于向物流管理服务器发送物流地址信息；
    接收器，用于接收所述物流管理服务器发送的物流面单信息；
    其中，所述物流面单信息根据物流面单标识生成，所述物流面单标识与物流平台对应，所述物流平台为根据物流平台设置因子确定的与所述物流地址信息对应的物流平台。
  19. 根据权利要求18所述的终端，其特征在于，还包括：
    处理器，用于所述接收器接收所述物流管理服务器发送的物流面单信息之后，通过打印设备打印物流面单；
    其中，所述物流面单上印刷有所述物流面单信息。
  20. 根据权利要求18所述的终端，其特征在于，所述物流面单信息根据物流面单标识和地址分段标识生成，所述地址分段标识与所述物流地址信息对应。
  21. 根据权利要求18所述的终端，其特征在于，
    所述发送器，还用于向所述物流管理服务器发送物流平台设置因子。
  22. 根据权利要求18至21任一项所述的终端，其特征在于，所述物流平台设置因子包括以下任一种或者多种设置因子：
    物流平台的覆盖范围与所述物流地址信息的匹配度、物流平台的优先级、物流平台的服务质量指数、和物流平台的成本消耗指数；
    其中，所述物流平台的服务质量指数包括以下任一种或者多种质量指数：物流平台的派件时间和服务反馈指数。
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