WO2007029478A1 - Rack, sale/inventory management system for tour business using same - Google Patents

Rack, sale/inventory management system for tour business using same Download PDF

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Publication number
WO2007029478A1
WO2007029478A1 PCT/JP2006/316330 JP2006316330W WO2007029478A1 WO 2007029478 A1 WO2007029478 A1 WO 2007029478A1 JP 2006316330 W JP2006316330 W JP 2006316330W WO 2007029478 A1 WO2007029478 A1 WO 2007029478A1
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WO
WIPO (PCT)
Prior art keywords
product
sales
information
screen
promotion
Prior art date
Application number
PCT/JP2006/316330
Other languages
French (fr)
Japanese (ja)
Inventor
Susumu Isozaki
Nobuyuki Iwahashi
Original Assignee
Kinki Nippon Tourist Co., Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Kinki Nippon Tourist Co., Ltd. filed Critical Kinki Nippon Tourist Co., Ltd.
Publication of WO2007029478A1 publication Critical patent/WO2007029478A1/en

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"

Definitions

  • the present invention relates to a rack and a background / sales management system in a travel business using the same.
  • a travel agent on behalf of the branch, agent, or partner store
  • the customer goes to the travel agent's store and settles the price with cash or a credit card! Or, after showing the receipt of the transfer form, the customer obtains a coupon. Alternatively, the customer consults or applies by calling the travel agent's telephone number, usually printed or stamped on the back cover, etc. of the acquired brochure.
  • the customer goes to the travel agent's store on the day specified by telephone, pays the price with cash or credit card, or shows the receipt of the transfer form. Get a coubon ticket.
  • information such as a barcode described in the pamphlet can be accessed with a digital camera and a mobile phone with a communication function that can be accessed to the travel information site. Included in information such as the barcode that was captured and captured
  • a method is also known in which URL information is decrypted by the mobile phone, and the travel information site is accessed based on the decrypted URL information.
  • URL information is decrypted by the mobile phone, and the travel information site is accessed based on the decrypted URL information.
  • the annual sales of the travel industry is said to be around 10 trillion yen, and 98% of it is a travel agency (branch, agency, co-operation) that is approved by the government. If it is sales at a manned window (including stores, the same shall apply hereinafter)!
  • vacancy stock provided to travel agencies is usually reserved within 3 days in advance. Will be returned as the most recent inventory. Such surplus inventory vacancy is often provided to net agents.
  • the ryokan or hotel side when exchanging information between a travel agency and a ryokan or hotel, the ryokan or hotel side will use a dedicated terminal equipped with a dedicated program provided by the travel agency. Communication. Usually, only the above-mentioned manager with ID code can use such a dedicated terminal.
  • the first problem is that the above-described conventional travel agency transaction methods are simple and quick to access the travel information site or the management center, or are mainly In order to streamline the application management method for travel reservations, and to respond to customers after confirming the travel reservation application, normal access by direct negotiation, telephone negotiation, and button input to the travel information site described above There is no big difference from the case of negotiations in Japan.
  • the second problem is that cancellation of provision of vacant inventory that has already been provided to travel agencies and provision of vacant inventory that has occurred unscheduled to travel agencies are carried out using the dedicated terminals described above.
  • the above-mentioned manager who can use the dedicated terminal sits down in the room where the dedicated terminal is installed when he / she says that he / she is “absence of half a month” for sales or when the customer service is busy. Cannot take time to use a dedicated terminal.
  • the third problem is that the amount and cost of the travel agency that mails detailed slips such as sales profits, sponsorships, and commissions to each branch, agency, and partner store at the time of monthly settlement is enormous. Therefore, its rationality is desired.
  • the object of the present invention is to reduce the number of customers and the burden on time, reduce the burden on the agent window and the burden on time, and It is to provide a rack and sales / inventory management system in the travel industry that uses the rack to reduce the labor and cost of the travel agency headquarters.
  • the sales / inventory management system in the travel business of the first invention represents images of a plurality of types of products, specific information related to the products, the name of the sales responsible company of the products, and the sales responsible company. Multiple types of product promotion printed matter with specific information related to the sales promotion manager printed or stamped on it, and a rack in which the multiple types of product promotion printed matter can be freely placed and stored and placed in place And a server that belongs to the sales manager and records at least the inventory data of each of the plurality of types of products and the account data for the sales manager in an updatable manner.
  • Specific information related to the desired product in the multiple types and specific information related to the sales promotion manager who acquired the product sales printed matter from the rack via the wire communication network In response to the fact that the information is entered together with self-identifying information by the portable information terminal device owned by the customer and transmitted, the detailed image information of the product and the input screen information for order reception are transmitted to the portable information terminal device. Based on the detailed image information and the order input screen information, the customer confirms the sale of the product in response to sending a signal confirming the purchase of the product to the portable information terminal device. And processing for charging the sales price of the product to the customer based on the confirmation of the sale. Made.
  • the sales / inventory management system in the travel business of the second invention represents images of a plurality of types of products, specific information related to the products, the name of the sales responsible company of the products, and the sales responsible company.
  • Multiple types of product promotion printed matter with specific information related to the sales promotion person to be printed or stamped, and the plurality of types of product promotion printed matter are freely placed, housed and placed in a predetermined place
  • the above-mentioned product that has been confirmed to be sold based on the above-mentioned product promotion printed matter is withdrawn from the above inventory data and based on the specific information related to the above-mentioned sales promotion manager. It is configured to perform a process of recording a predetermined sales commission in the account data of the sales promotion manager and a process of automatically transferring the recorded sales commission to the sales promotion manager after a predetermined period.
  • the sales / inventory management system in the travel business of the third invention represents the images of a plurality of types of products, specific information related to the products, the name of the sales responsible company of the products, and the sales responsible company. Multiple types of product promotion printed matter with specific information related to the sales promotion manager printed or stamped on it, and a rack in which the multiple types of product promotion printed matter can be freely placed and stored and placed in place And a server that belongs to the sales manager and records at least the inventory data of each of the plurality of types of products and the account data for the sales manager in an updatable manner.
  • Specific information related to the desired product in the multiple types and specific information related to the sales promotion manager who acquired the product sales printed matter from the rack via the wire communication network In response to the fact that the information is entered together with self-identifying information by the portable information terminal device owned by the customer and transmitted, the detailed image information of the product and the input screen information for order reception are transmitted to the portable information terminal device. Based on the detailed image information and the order input screen information, the customer confirms the sale of the product in response to sending a signal confirming the purchase of the product to the portable information terminal device. And processing for charging the sales price of the product to the customer based on the confirmation of the sale.
  • the portable information terminal device is preferably a mobile phone with a digital camera, for example.
  • the self-identifying information is, for example, an ID or a telephone number unique to the portable information terminal device.
  • the specific information related to the product is, for example, a bar code, a two-dimensional code, an electronic watermark, or other symbol power.
  • the product is, for example, a ryokan, a hotel or other commercial accommodation
  • the specific information related to the product is, for example, the URL of the server ( uniform resource locator), information including any or all of the advertisement name, advertisement date, or product code related to the product promotion printed material
  • the specific information related to the sales promotion manager includes, for example, the product promotion printed material.
  • a telephone number or a specific code that identifies the rack installation location provider printed or stamped at the specified location, and the inventory data is, for example, the inn, hotel or other commercial accommodation facility. Data including at least the number of available rooms provided and the date and time of availability associated with the number of available rooms. Over others, for example inn, a new registration by communication with the hotel and other mobile phones and the server CEO of commercial accommodation is proprietary, update, or is data formed by the deletion.
  • the predetermined location is configured in a plurality of locations, and at least one rack is configured for each of the predetermined locations.
  • the rack of the fourth invention includes images of a plurality of types of products, specific information relating to the products, the name of the sales responsible company of the products, and a specification related to a sales promotion representative representing the sales responsible company. Accommodating and storing multiple types of product promotion printed information with information printed or stamped on it so that it can be freely obtained by an unspecified number of passersby.
  • detection means for detecting removal of the product promotion printed matter placed and accommodated in the accommodation means Information on whether the printed product for product promotion has been taken out and information on the portable information terminal device that is approaching the storage means are acquired, and a signal obtained by adding predetermined information to the acquired information is transmitted via a predetermined communication network. And a communication means for transmitting to the server.
  • the storage means includes a plurality of mounting shelves
  • the detection means includes an optical sensor force arranged for each of the plurality of mounting shelves
  • the communication means includes a plurality of mounting shelves. It is arranged in a predetermined location in the vicinity of the above shelf, receives the output of the optical sensor, and takes out which of the plurality of types of product promotion printed matter has been taken out Acquire information, acquire the unique information of the portable information terminal device by infrared communication with the portable information terminal device owned by the passerby who took out the product promotion printed matter from the shelf, and take out the information
  • a transmission / reception device that transmits a signal in which predetermined information is added to the information and the specific information to the server is configured.
  • the storage means includes a plurality of placement shelves, and the detection means has a thickness arranged for each placement location of the product promotion printed matter on the plurality of placement shelves.
  • a sensor and an IC tag corresponding to each of the thickness sensors, and the communication means is disposed in a predetermined location in proximity to the plurality of the above-described storage shelves, and the thickness sensor of the thickness sensor is wirelessly communicated with the IC tag.
  • the retrieval information on which of the above-mentioned plural types of product promotion printed matter has been taken out is acquired, and the above-mentioned shelf strength is owned by the passerby who has taken out the above product promotion printed matter.
  • Acquire unique information of the portable information terminal device by infrared communication or wireless communication with the portable information terminal device, and send a signal in which predetermined information is added to the extracted information and the unique information to the server Configured to consist of that transceiver.
  • the storage means is composed of a plurality of placement shelves, and the detection means is arranged for each placement location of the product promotion printed matter on the plurality of placement shelves.
  • the communication means is composed of a weight sensor, and the communication means is disposed at a predetermined location in the vicinity of the plurality of placement racks, and is electrically connected to the weight sensor and outputs a detection output of the weight sensor.
  • FIG. 1 is a diagram showing an overall configuration of a sales / inventory management system in the travel industry as Example 1.
  • FIG. 2 is a flowchart showing an outline of various communication processes performed via a communication network in the sales / inventory management system in the travel industry of the first embodiment.
  • FIG. 3A is a diagram schematically showing an example of a product sales promotion printed matter as Example 2.
  • FIG. 3B is a diagram schematically showing an example of a printed product for product sales promotion as Example 2.
  • FIG. 4A is a diagram showing an installation state of a rack as Example 3.
  • FIG. 4B is a diagram showing an installation state of a rack as Example 3.
  • FIG. 5 is a diagram showing a basic configuration of a rack according to Embodiment 3.
  • FIG. 6 is a diagram showing another configuration example (No. 1) of the rack.
  • FIG. 7 is a diagram showing another configuration example (No. 2) of the rack.
  • FIG. 8 is a diagram showing another configuration example (No. 3) of the rack.
  • FIG. 9 is a diagram showing another configuration example (No. 4) of the rack.
  • FIG. 10 is a flowchart for explaining communication processing between a customer's camera-equipped mobile phone and a tourist server as Example 4.
  • FIG. 11 is a diagram (No. 1) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fourth embodiment.
  • FIG. 12 is a diagram (part 2) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fourth embodiment.
  • FIG. 13 is a diagram (No.
  • FIG. 3 illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fourth embodiment.
  • FIG. 14 An example of the case where the inn or hotel manager in Example 5 uses a dedicated terminal or mobile phone contracted with a travel agency to register, change, or cancel vacancy inventory is shown schematically.
  • FIG. 14 An example of the case where the inn or hotel manager in Example 5 uses a dedicated terminal or mobile phone contracted with a travel agency to register, change, or cancel vacancy inventory is shown schematically.
  • FIG. 16 is a diagram (No. 1) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment.
  • FIG. 17 is a diagram (part 2) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment.
  • FIG. 18 is a diagram (No. 3) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment.
  • FIG. 19 is a diagram (No. 4) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment.
  • FIG. 20 is a diagram showing an example of an input error warning screen as Example 6.
  • FIG. 21 is a diagram showing an example of a login screen that is displayed first when a tourist server is accessed by a communication terminal of a pamphlet agency in Example 7.
  • FIG. 22 is a diagram (No. 1) illustrating an example of a display image returned from a tourist sano in response to a request for communication terminal power in the seventh embodiment.
  • FIG. 23 is a diagram (No. 2) illustrating an example of a display image returned from a tourist sano in response to a request for communication terminal power in the seventh embodiment.
  • FIG. 1 is a diagram showing the overall configuration of a sales / inventory management system in the travel industry as Embodiment 1 of the present invention.
  • the sales / inventory management system in the travel industry in this example is a tourist network 3 (3-1, 3-2) of a travel company 2 in a communication network 1 such as the Internet.
  • This payment agency 2 is a payment server (credit card company) 4 credit server that will pay for product sales in partnership with this travel company 2, unmanned rack power product printouts to be described later (hereinafter referred to as pamphlets! /, E)) many passersby (customers) 6 portable information terminal equipment with digital cameras and transmission functions owned by 6; brochure terminal 8 communication terminal 9; Mobile phone 12 owned by 10 is connected.
  • the information terminal device 7 with a camera and a transmission function described above includes, for example, a mobile phone with a camera, an electronic notebook with a camera and a transmission function, a mobile computer with a camera and a transmission function, and a loading of imaging data of a digital camera.
  • a mobile phone with a camera includes, for example, a mobile phone with a camera, an electronic notebook with a camera and a transmission function, a mobile computer with a camera and a transmission function, and a loading of imaging data of a digital camera.
  • the mobile phone with camera 7 is representatively used.
  • the pamphlet agency 8 in this example is equivalent to a conventional travel agency.
  • the store clerk does not need to wait for visitors at the store, and a rack, which will be described later, is arranged.
  • the installation location it may be any individual, store, company, or travel agency in the same industry, not limited to travel agents.
  • the communication terminal 9 is a communication terminal loaned from the travel agency 2 by a dedicated loan contract.
  • the communication terminal 9 may be a system that enables mutual communication with the tourist server 3 by inputting an ID and password using a personal computer that can be connected to the Internet rather than a dedicated terminal.
  • the tourist server 3 or the credit server 5 is connected to the communication network 1 shown in FIG. 1 through a network adapter, and this MPU (micro processing unit) and this It consists of ROM (read only memory), RAM (Random Access Memory), HD (hard disk) and I / F (interface) units connected to the MPU.
  • the ROM stores an OS (operating system: basic software), and the RAM includes at least a program area, a data area, and a temporary area (work area).
  • the HD is a large-capacity storage device.
  • the HD includes a program for controlling the entire server (computer main unit) and various servers (software) such as a Web server, a file server, a communication server, a database server, an email. Servers are stored.
  • the HD stores various other applications, a product information database, a customer management database, a product sales and billing management database, and the like.
  • the various server (software) functions described above may be realized by a single server machine, but the mobile phone 7 of the customer 6, the communication terminal 9 of the pamphlet agency 8, the manager 10 of the inn or hotel 11 If the number of clients such as mobile phones 12 increases, the load will be concentrated and processing will slow down. Therefore, it is preferable to install multiple server machines and distribute server functions to distribute processing.
  • the I / F unit includes various interfaces such as a plurality of USB (universal serial bus), serial interface, and parallel interface.
  • the I / F unit includes an external storage device, A monitor, keyboard, pointing device, terminal device, etc. are connected.
  • an external storage device for example, an external HD, a MO (Magneto Optical disk), a CD-R / W (compact disc read / write memory), various types of flash memory, etc. are connected. Used for loading, installing various applications, or backing up various data.
  • an external HD for example, an external HD, a MO (Magneto Optical disk), a CD-R / W (compact disc read / write memory), various types of flash memory, etc.
  • a cathode ray tube CRT
  • LCD liquid crystal display
  • plasma display is connected to display various data processing contents on the server.
  • a man-machine interface with the operator is displayed, and various necessary displays are displayed.
  • the keyboard and pointing device are input by an operator when instructing the server (software) to update data or update an application.
  • the terminal device is a dedicated terminal device or a personal computer, and is operated independently of the above monitor, keyboard, pointing device, etc. as necessary. Can be delivered to the server (software) in a lump, and the server (software) power can also receive data.
  • the MPU operates based on the ROM OS, reads various sano and various applications stored in the HD into the RAM program area, and loads various databases and various databases from the HD according to their software.
  • the data is read into the RAM data area, processed, and necessary intermediate data or temporary data is stored in the RAM temporary area while communicating with the client Web browser that accessed the server. Various kinds of processing are performed.
  • FIG. 2 is a flowchart showing an outline of various communication processes performed via the communication network 1 in the sales / inventory management system in the travel business having the above-described configuration.
  • the above special symbol is a special symbol including a URL (Uniform Resource Locater) for identifying the images of multiple types of products listed in the catalog distributed by rack force described later for each group or individually. It is.
  • URL Uniform Resource Locater
  • the tourist server (S) transmits display data of a specific travel product related to the URL to the camera-equipped mobile phone (K) 7 in response to access by the URL (step Sl).
  • the tourist server (S) 3 is not specifically shown!
  • the database server searches the product inventory database consisting of the inventory quantity data for each of a plurality of types of products and receives the above inquiry V. If you can confirm that there is a vacant room, display the reservation form screen. Data is transmitted to the camera-equipped mobile phone (K) 7 (step S2).
  • the reservation form screen for applying for reservation of the specific travel product is displayed on the display screen of the camera-equipped mobile phone (K) 7.
  • Customer 6 inputs reservation information in accordance with the instructions on the reservation form screen displayed on the display screen of mobile phone (K) 7, and transmits the input contents to tourist server (S) 3 (step K3). .
  • the tourist server (S) 3 confirms that there is no omission in the input contents of the reservation information, and transmits the display data of the settlement form screen to the camera-equipped mobile phone ( ⁇ ) 7 (step S3).
  • the payment form screen for the reservation payment of the specific travel product is displayed on the display screen of the camera-equipped mobile phone ( ⁇ ) 7.
  • the input contents of the payment information include at least the credit card number used by the customer 6 for payment and the name of the credit card holder!
  • the credit server (C) 5 of the payment payment agency (credit card company) 4 is inquired about the credit status such as the credit balance of the customer and the past credit payment delay status (step S7).
  • Creditsano (C) 5 searches the database of credit card contract customers, and confirms whether the credit card holder's credit line is sufficient for the amount to be settled. And sends the result of the determination to the tourist server (S) 3 as credit permission information (step C1).
  • the tourist server (S) 3 indicates that the reservation has been completed when the credit permission information returned from the credit server (C) 5 indicates "possible".
  • the screen display data and credit availability information indicate “NO”
  • the screen display data indicating that the reservation is not established is transmitted to the camera-equipped mobile phone (K) 7 (step S4).
  • the transmitted display data is display data indicating the completion of the reservation
  • the display data of the reservation completion message screen is transmitted to the mobile phone with camera (K) 7 following the above processing. (Step S4).
  • the tourist server (S) 3 reports the above-mentioned vacant sales report in a slip display format by ASP (application service provider) display software.
  • the total 'weekly sales confirmation information' is transmitted to the mobile phone (R) 12 owned by the manager 10 of the inn or hotel 11 (step S6).
  • the owner, landlord, owner, manager, or sales manager who is the manager 10 of the inn or hotel 11 can grasp the sales status of the vacant stock in real time.
  • the tourist server (S) 3 installs the rack installed with the special symbol data from the mobile phone (K) 7 following the withdrawal of the vacant stock related to the travel products for which the sale has been completed. Based on the data indicating the pamphlet agency 8 that is the location provider, a process is performed to record a predetermined agency fee (sales fee) in the account item data of the pamphlet agency 8.
  • the pamphlet agency 8 can access the tourist server (S) 3 at any time using the communication terminal (P) 9 as necessary, and the sales results of travel products using the pamphlet from which the rack power has been extracted. You can confirm (Step Pl).
  • the tourist server (S) 3 notifies the pamphlet agency 8 of the above agency fee after a predetermined period, for example, from the beginning of the month to the end of the month (step S8). At the same time, the brokerage fee is automatically transferred to the account of the financial institution at the pamphlet agency 8.
  • FIG. 3A and FIG. 3B are diagrams schematically showing examples of product sales promotion printed materials used in the sales / inventory management system in the travel industry.
  • FIG. 3A shows a state in which a thick booklet printed product for sales promotion 13 is opened, and the lower part of FIG. 3A is an enlarged view of a part surrounded by a broken line a above FIG.
  • the special symbol 14 and the mobile phone 7 with a camera are shown in the lower right of the page!
  • FIG. 3B shows, for example, a printed booklet (pamphlet) 15 with a thin booklet of about 16 sheets, including the front cover and back cover, and the center of FIG.
  • the lower part of FIG. 3B shows an enlarged view of another page 16 that is arbitrarily opened in the same part as the part surrounded by a circular broken line b in the center of FIG.
  • the special symbol 17 shown in the lower left is imaged to show the camera-equipped mobile phone 7.
  • the optional page 16 shown at the bottom of FIG. 3B includes, for example, the most proud internal facilities of a certain inn 11 l la, the exterior l lb near the main building entrance, the name of the plan or the name of the accommodation l lc Samples of the main dishes arranged on the table 1 Id and 1 le, and the price list for each day of the week / holiday and number of guests per weekday 1 If, etc. It is posted with full-color photographic images.
  • the special symbol 14 or 17 is a two-dimensional code such as a QR code, for example, a URL (uniform resource locator) of a travel agency server, an advertisement related to the product promotion printed matter 13 or 15, for example.
  • This information includes any or all of the name, advertisement date, and product code.
  • the special symbol is not limited to a two-dimensional code such as a QR code, and may be a bar code, a digital watermark, or another symbol.
  • the special symbol 17 is not necessarily described for each page of the pamphlet 15, but may be described only on the cover of the pamphlet 15. From the special symbol 17 listed on each page, you log in to the site for the detailed image of the travel goods on the page where the special symbol 17 was listed. From the special symbol 17 on the cover page only, you can log in to the website of the list of all travel products listed on the entire page of the pamphlet 15.
  • the product sales printed materials 13 and 15 are, for example, the pamphlet agency 8 that provides an exhibition place for free distribution of the product sales printed material 13 or 15 in the blank portion below the back cover.
  • a code or telephone number identifying the pamphlet agency 8 is printed or stamped.
  • the weight per book for each type is recorded in the predetermined storage area of the list server 3 described above.
  • a thin booklet pamphlet 15 shown in FIG. 3B is mainly used.
  • a variety of pamphlets 15 are collected, stored in racks, and distributed free of charge to an unspecified number of people. This rack will be described below.
  • FIGS. 4A and 4B are diagrams showing an installation state of racks that are provided with various pamphlets 15 placed and accommodated and provided to passers-by for free.
  • Figure 4A shows two racks beside the entrance / exit of the agency 18 of a travel agency named ⁇ Tourist
  • Figure 4B shows two unmanned racks 19 at the night of a general store 21 called “000.00 shop” that is installed in front of a closed doorway with the shutter down! ! / Speak.
  • Each rack 19 has a large amount of various pamphlets 15 placed and stored on each of the mounting shelves. An unspecified number of passers-by 22 can freely take pamphlets 15 in their homes at home.
  • This passerby 22 is shown in Figure 1 and Figure 2.
  • the customer 6 who accesses the site of the desired travel product inputs the specific code or telephone number and sends it to the site. This makes it possible to recognize where the tourist server 3 shown in FIG. 2 is installed! And the application for the reservation is made by the pamphlet 15 taken out from the rack 19.
  • FIG. 5 is a diagram showing a basic configuration of the rack 19 described above. As shown in FIG. 5, the rack 19 includes four stages of mounting shelves 23, and each pamphlet 15 is divided into four rows on the mounting shelves 23. Placed and accommodated.
  • 16 types of pamphlets 15 are placed and accommodated in 4 rows ⁇ 4 rows.
  • One is a guide to the power of major hotels throughout the country, and the other is a guide to gathering power from a ryokan in a specific tourist spot.
  • FIG. 6 is a diagram showing another configuration example (No. 1) of the rack.
  • the rack 24 shown in FIG. 6 also includes four stages of mounting shelves 23, and each of the mounting shelves 23 stores and accommodates pamphlets 15 in four rows.
  • a light transmission type optical sensor 27 having a detection scanning optical path 26 is provided in front of the mounting shelf 23.
  • a communication device 28 is provided at a predetermined location close to the mounting shelf 23 (in the example of FIG. 6, the position on the right outer surface corresponding to the intermediate position between the first and second mounting shelves 23 of the rack 24).
  • the communication device 28 is formed with a mobile phone insertion slot 28-1, into which a mobile phone 29 having an infrared communication function is inserted as shown by an arrow c in the figure. — When a mobile phone 29 having an infrared communication function is inserted into 1, the communication device 28 and the light transmission type optical sensor 27 are activated.
  • the pamphlet 15 is detected as a scanning optical path 26. Is temporarily shut off.
  • the light emitting unit of the light transmissive optical sensor 27 emits high-frequency pulsed light
  • the communication device 28 is a light transmissive light whose pulse light is blocked by the light receiving unit of the light transmissive optical sensor 27.
  • the communication device 28 performs infrared communication with the mobile phone 29, and transmits and receives data such as the mobile phone number, the type of the pamphlet 15 taken out, and the reservation management number.
  • data such as date and time and location are transmitted to the tourist server 3.
  • the mobile phone 29's GSP global positioning system: global positioning system, satellite positioning system, global positioning system, global positioning system, global positioning system
  • FIG. 7 is a diagram showing another configuration example (No. 2) of the rack.
  • the rack 30 shown in FIG. 7 also includes four stages of mounting shelves 23, and each of the mounting shelves 23 stores and accommodates pamphlets 15 in four rows.
  • a thickness sensor is provided for each mounting shelf 23 and for each column (placement location) of pamphlet 15, which is not clearly shown in the figure, and an IC tag 31 is provided for each thickness sensor. It is arranged. In addition, at a predetermined location close to the mounting shelf 23 (in the example of FIG. 7, the position on the right outer surface corresponding to the intermediate position between the first and second mounting racks 23 of the rack 30). A communication device 32 is provided.
  • the communication device 32 can perform ultra short-range communication such as Bluetooth communication with the mobile phone 7 or each IC tag 31 held in the vicinity thereof, and wirelessly communicate with the tourist server 3. Communication can be performed. [0097] Thus, in this case as well, it is possible to recognize which column (mounting place) of the pamphlet 15 of which mounting shelf 23 has been extracted, the type of the extracted pamphlet 15, and the reservation management number. Such data can be transmitted / received by ultra short-range communication with the mobile phone 7, and the phone number of the mobile phone can be recognized.
  • the communication device 32 transmits data such as date and time in addition to the above data to and from the tourist server 3.
  • the tourist server 3 can grasp in real time the type and the remaining number of the pamphlets 15 taken out.
  • FIG. 8 is a diagram showing another configuration example (No. 3) of the rack.
  • the rack 33 shown in FIG. 8 also includes four stages of mounting shelves 34, and each of the mounting shelves 34 stores and accommodates pamphlets 15 in four rows.
  • each placement shelf 34 is provided for each row (placement location) of the pamphlet 15, that is,
  • a digital weigh scale 35 is disposed in pressure contact with the lower end of the front end. This digital weigh scale 35 can easily measure changes in the weight of one pamphlet 15.
  • the communication device 32 is electrically connected to the digital weighing scale 35 in a wired manner, and can perform ultra short-distance communication such as Bluetooth communication with the mobile phone 7 held in the vicinity thereof. it can. Then, wireless communication can be performed with the tourist server 3.
  • ultra short-distance communication such as Bluetooth communication
  • wireless communication can be performed with the tourist server 3.
  • the communication device 32 transmits data such as date and time in addition to the above data to and from the tourist server 3.
  • the tourist server 3 can grasp in real time the type and the remaining number of the pamphlets 15 taken out.
  • the communication device 28 or 3 For camera-equipped mobile phones that do not have the ability to read special symbols such as bar codes and QR codes, the special symbol 17 in the pamphlet 15 is read, and the tourist server is linked to the read special symbol 17. Applications that can log in to the 3 websites can be installed on mobile phones.
  • FIG. 9 is a diagram showing another configuration example (part 4) of the rack.
  • the same components as those in FIGS. 6 to 8 are denoted by the same reference numerals as those in FIGS. That is, the configuration shown in FIG. 9 incorporates almost all the configurations in the other configuration examples (No. 1, No. 2, and No. 3) of the rack shown in FIG. 6 to FIG. Therefore, the explanation is omitted.
  • tourist server 3 (3-1, 3-2) shown in Fig. 1 is replaced with host server 3-1, Web-Shopping server (hereinafter referred to as WS server! / ⁇ ⁇ ). This will be described as 3-2.
  • customer 6 applies for a reservation for a pamphlet 15 travel product as a person in charge of a group travel such as a travel lover's party.
  • customer 6 may be an employee travel secretary.
  • FIG. 10 shows a camera-equipped cellular phone of customer 6 (hereinafter simply referred to as a cellular phone) as Example 4.
  • 7 is a flowchart for explaining communication processing between 7 and the tourist server 3.
  • FIG. 11, FIG. 12, and FIG. 13 are diagrams showing examples of display screens displayed on the display device of the mobile phone 7 in the communication processing described above.
  • a mobile phone browser logs in to the travel product site of WS Server 3, and may refer to the top page (the original home page, and in recent years, the home page, all pages of the site). Many images are displayed on the display device of mobile phone 7. Show.
  • the top page screen 36 of FIG. 11 is displayed on the display device of the mobile phone 7.
  • the top page screen 36 displays a large “00 travel reservation” on the top and the name of this site, and a slightly smaller “00 tourist” below this site.
  • the name of the travel agency is displayed, and a line below it shows a brief introduction of the name of the trip, destination, hotel name of special advertisement, special facilities, etc. in relatively fine characters.
  • the browser Acquires the product list screen from the accommodation information of the WS server 3-2 and displays the product list screen on the display device of the mobile phone 7 (hereinafter simply referred to as the mobile phone 7) (step Ul).
  • the product list screen 37 of FIG. 11 is displayed on the mobile phone 7.
  • the name of the trip at the top, the place name below it, the menu selection instruction below it, and the heading guide menu below it are recommended hotels, famous inns and resorts.
  • a link menu for moving to a page for specifying accommodation such as a hotel, and a link menu for shifting to a page for specifying a region, such as OO hot spring, OO plateau, and ⁇ Yumoto are displayed.
  • the product detail screen 38 of FIG. 11 is displayed on the mobile phone 7.
  • “00 pamphlet” and the name of the pamphlet are displayed at the top
  • “00 travel reservation” and the name of the travel are displayed below it
  • “vacancy inquiry” is displayed below it.
  • the name of this display screen is displayed, and on the display screen below it (the bottom end can be displayed by scrolling, the same applies below), the selected hotel name is displayed as “00 Hotel”, and the meal conditions include dinner. Is displayed, a message prompting you to enter necessary information appears below it, and below that, An input window for various necessary items is displayed.
  • the displayed input window can be used to input the accommodation start date, the number of stay days, the number of rooms required, the number of adults by gender, the number of children, children, infants, and the like.
  • special symbol 17 used for login is displayed for each individual inn or hotel, etc. If it is the special symbol 17 described in, the browser acquires the product details screen of the selected inn or hotel from the accommodation information of the WS server 3-2 based on the information of the special symbol 17. Then, the product detail screen is displayed on the mobile phone 7 (step U2).
  • the product detail screen 38 shown in FIG. 11 is displayed on the mobile phone 7 in the same manner as when the link list of the product list screen 37 is also obtained. That is, in any case, the customer 6 can reach the product detail screen 38 of the desired inn or hotel.
  • the customer 6 completes the input of all the necessary items described above, and selects the vacancy confirmation button using the cursor keys and presses the enter button (hereinafter simply clicked).
  • the browser accesses the host server 3-1, obtains vacancy confirmation information, and displays the obtained vacancy confirmation result screen on the mobile phone 7 (step U3).
  • the vacancy confirmation result screen 39 or 40 shown in FIG. 11 is displayed on the mobile phone 7.
  • the example of the vacancy confirmation result screen 39 shown in Fig. 11 is when there is a vacancy.
  • the name of the brochure is at the top of the screen, the name of the trip is below it, and the screen name of “Vacancy inquiry result” is below it.
  • the example of the vacancy confirmation result screen 40 is a case where there is no vacancy, the name of the pamphlet is at the top of the screen, the name of the trip is below it, and the “vacancy inquiry result” is below it. There is a screen name, and a simple message indicating that there is no vacancy is displayed on the display screen below.
  • customer 6 clicks the return button ([NG] from step U3 in FIG. 10) to return to the product detail screen 38, and then presses the cancel button to select another inn or pamphlet in brochure 15. Will look for a hotel.
  • the browser displays a mail setting confirmation screen on the mobile phone 7 (step U4).
  • a mail setting confirmation screen 41 as shown in FIG. 12 is displayed on the mobile phone 7.
  • the name of the pamphlet is “00 pamphlet” at the top
  • the name of the travel is “00 travel reservation” below it
  • the name of this display screen is below it. “E-mail setting confirmation” is displayed.
  • reservation information registration screen 43 a recruitment type planned travel condition document screen 44, and a reservation information input screen 45 as shown in FIG.
  • the browser displays the mail setting method explanation screen obtained from the host server 3-1 on the mobile phone 7 (step U5).
  • a mail setting method explanation screen 42 as shown in FIG. 12 is displayed.
  • the pamphlet name “00 pamphlet” is displayed at the top of the screen, the travel name “00 travel reservation” is displayed below it, and the display screen name “ “Mail setting method explanation” is displayed.
  • Customer 6 is the email address of the travel agency that plans and sells this trip reservation displayed on the screen as the reception-permitted address according to the mail setting method explanation.
  • the browser acquires the reservation information input screen from the host server 3-1, and carries the reservation information input screen. Display on phone 7 (step U6).
  • the reservation information input screen includes, for example, the three link screen strengths of the reservation information registration screen 43 shown in FIG. 12, the recruitment-type planned travel condition screen 44, and the reservation information input screen 45. It is made up.
  • the first reservation information registration screen 43 has a pamphlet name “00 pamphlet” at the top, a travel name “00 travel reservation” below it, and a display name “reservation information registration” below it. Is displayed. Below that, you will see that you have read and agree to the terms and conditions for applying for this trip, that you will fill in the reservation form, and that you will be paid in full when you complete the reservation.
  • the recruitment-type planned travel terms and conditions screen 44 displays [Recruitment-type planned travel terms and conditions] at the top, and below that is the travel that includes the heading "Chapter 1 General Rules". Explanations of participation conditions are often displayed.
  • the travel representative's name (kanji writing or kana writing), gender, mobile phone number, e-mail, store phone number (pamphlet 15)
  • the phone number of the provider of the installation location of the rack 19 that was taken out, and the travel card's credit card number, card holder, card expiration date, etc. are displayed as required input conditions. ! Speak.
  • reservation content confirmation screens 46 and 47 as shown in FIG. 13 are displayed in a continuously scrollable manner.
  • the pamphlet name “OO” is displayed at the top of the screen.
  • the pamphlet, the name of the trip “00 Travel reservation”, and the name of this display screen “Reservation confirmation” are displayed below it, and the input data entered on the reservation information input screen 45 is displayed below it.
  • a reservation completion screen 48 as shown in FIG. 13 is displayed on the mobile phone 7.
  • the name of the pamphlet “00 pamphlet” is displayed at the top of the screen
  • the name of the travel “00 travel reservation” is displayed below
  • the name of this display screen “reservation” is displayed below it.
  • ⁇ Completed '' is displayed, and below that, thank you for using the pamphlet 15, sending a reservation completion email, and if the designated incoming rejection setting is set as a message with * The message that it should be released is displayed.
  • the host server 3-1 Based on the notification of the completion of the reservation process from the browser following the above, the host server 3-1 sends a reservation completion email to the mobile phone 7, and the browser sends the reservation completion email to the mobile phone 7. Display (Step U9).
  • a reservation completion mail screen 49 as shown in FIG. 13 is displayed on the mobile phone 7.
  • ⁇ ⁇ and the name of customer 6 are displayed at the top of the screen, and thank you for using the pamphlet and the price is a credit card. It is displayed that it was cleared at the check-in, and that the check-in on the day of stay is only necessary to present the email.
  • the manager of the inn or the hotel 11 (in the example of FIG. 14 the landlord of the inn) 10 registers, changes, and cancels the vacant stock on the dedicated terminal 50 contracted with the travel agency.
  • An example of performing the above process is shown schematically.
  • the lower part of Fig. 14 schematically shows an example in which vacant stock is registered, changed, or canceled using a dedicated mobile phone 12 contracted with a travel agency.
  • FIG. 15 is a flowchart for explaining communication processing between the camera-equipped mobile phone (hereinafter simply referred to as a mobile phone) 12 and the tourist server 3 of the manager of the inn or hotel as Example 5. In this process, only the host server 3-1 of the tourist servers 3 (3-1, 3-2) is used.
  • FIG. 16, FIG. 17, FIG. 18, and FIG. 19 are diagrams showing examples of display screens displayed on the display device of the mobile phone 12 in the communication processing described above.
  • the manager 10 of the inn or hotel 11 always has a simple input table with special symbols indicating their own accommodation products similar to the special symbol 17 in the pamphlet 15. is doing.
  • the special symbol in this simplified entry table (also referred to as special symbol 17 in this example) has the same function as the special symbol described only on the cover of pamphlet 15, and belongs to inn or hotel 11. All accommodation products can be displayed in a list, and the desired accommodation products can be selected from the list display.
  • the manager 10 of the inn or hotel 11 captures special symbols in the handy input table with the camera of the mobile phone 12 as necessary, and Access to the host server 3 (host server 3-1), select the desired accommodation product from the display screen, and register, change, and delete the vacancy inventory data for that accommodation product in real time according to the vacancy status. It has become possible to do in.
  • the special code reading function of the mobile phone 12 is activated to read the special symbol 17. Then, a browser for logging in to the mobile phone website of the mobile phone 12 is activated (step RKO).
  • the browser obtains the administrator login screen from the host server 3-1 according to the decryption of the read special symbol 17 and the decrypted content, and displays the administrator login screen on the mobile phone 12 ( Step RK1).
  • an administrator login screen 51 as shown in the upper part of FIG. 16 is displayed on the mobile phone 12.
  • the person in charge 10 forces When the ID and password are entered correctly in the D input box 52 and the password input box 53, the detailed selection screen 54 shown at the bottom of Fig. 16 is displayed on the mobile phone 12.
  • the display screen displays a link 55 for a new product registration screen, a link display 56 for a registered product modification screen, and a link display 5 for a registered product deletion screen.
  • the three link destination options of 7 are displayed.
  • new product registration data input screens 58 and 59 and subsequent new product registration confirmation screens 61 and 62 are sequentially displayed.
  • a new product registration confirmation screen 61 is displayed on the mobile phone 12.
  • the new product registration confirmation screen 61 displays a list of the data entered on the new product registration confirmation screens 61 and 62 described above.
  • new product registration confirmation screen 62 is displayed on mobile phone 12.
  • the new product registration data is recorded in a predetermined recording area of a predetermined travel product database of a predetermined recording device of the host server 3-1.
  • the corrected product selection screen 63 is displayed on the mobile phone 12.
  • responsible person 10 When you select the corrected product and click the confirmation button, the corrected data input screens 64 and 65 shown in FIG.
  • the data input format of the corrected data input screens 64 and 65 is the same as the data input format of the new product registration data input screens 58 and 59 shown in FIG. As a result, the person in charge 10 can easily input the correction data.
  • correction input confirmation screen 66 shown in FIG.
  • the display format of the correction input confirmation screen 66 is the same as the display format of the new product registration confirmation screen 61 shown in FIG. As a result, the person in charge 10 can easily confirm the input correction data.
  • correction input confirmation screen 67 shown in Fig. 18 is displayed on mobile phone 12. .
  • a registered product deletion selection screen 68 is displayed on the mobile phone 12.
  • the deletion confirmation screen 69 shown in FIG. 19 is sequentially displayed on the mobile phone 12.
  • deletion confirmation screen 69 the name of the inn or hotel that has registered the accommodation product in the host server 3-1 is displayed for confirmation at the top of the screen, and the registered product displayed earlier is displayed.
  • a confirmation message is displayed to confirm that there are no mistakes or mistakes in the registration and deletion of the accommodation product selected on the delete selection screen 68, and if there are no errors, a message prompting you to click (click) the delete button is displayed. .
  • a deletion confirmation screen 71 shown in FIG. 19 is displayed on the mobile phone 12.
  • deletion confirmation screen 71 after the display of “00 pamphlet” and “00 travel reservation” where this deleted product was registered, the confirmation of the deletion of the registered product “accepted successfully” is displayed. A message is displayed.
  • the input error warning screen 72 in FIG. 20 is a check of “I agree” after the customer 6 reads the recruitment-type planning travel conditions on the reservation information registration screen 43 in FIG. This is displayed when you click on the frame to force it. That is, on the input error warning screen 72 shown in Fig. 20, following the display of "There is an error in the input data", below it is the "Domestic hosted travel conditions (contents of recruitment-type planned travel conditions)". If you do not agree, you will not be able to make a reservation. ”Is displayed, and a back button is displayed at the bottom of the screen.
  • the input error warning screen 73 in FIG. 20 is displayed when the phone number of the mobile phone 7 is entered in full-width on the reservation information input screen 45 in FIG. That is, on the input error warning screen 73 in FIG. 20, “Input data is incorrect.” Is displayed, followed by “Mobile phone number is only single-byte numbers.” A back button is displayed at the bottom of the screen.
  • the input error warning screen 74 of FIG. 20 is displayed when the telephone number of the mobile phone 7 is not entered on the reservation information input screen 45 of FIG. That is, on the input error warning screen 74 in FIG. 20, following the display of “There is an error in the input data”, “Mobile phone number is mandatory input” is displayed below it. A return button is displayed below the screen.
  • This warning display is not limited to the mobile phone number. For example, when the "required" is displayed after the input frame on the reservation information input screen 45, the input is required. If the data is entered correctly in the box, a warning message similar to the above will be displayed.
  • Example 7 communication processing between the communication terminal (P) 9 of the pamphlet agency 8 and the tourist server 3 of the travel agency 2 will be described.
  • the display examples and operation methods of the terminal display screen described below are the same processing method not only for the communication terminal (P) 9 of the pamphlet agency 8 but also for the administrator of the system at the travel agency head office.
  • This process is a process related to step P1 and step S8 in the various communication processes performed via the communication network in the sales / inventory management system in the travel business shown in FIG.
  • FIG. 21 is the first display on the display screen of the communication terminal (P) 9 when the person in charge of the pamphlet agency 8 accesses the tourist server 3 through the communication terminal (P) 9 in Step P1.
  • a login screen [0180] As shown in Fig. 21, the login screen 75 has a large "OO Travel System" displayed at the top of the screen and the name of this sales inventory management system.
  • the ID input box 76 and password input box 77 for logging in to the sales management site are displayed.
  • the browser on the communication terminal (P) 9 Notifies that the ID and password have been entered correctly and that the image data has been returned, for example, a list of sales results from the beginning of the month to today.
  • FIG. 22 and FIG. 23 are diagrams showing examples of display images returned from the tourist server (S) 3 that has received the browser power request of the communication terminal (P) 9.
  • the upper part of Fig. 22 is the first screen for logging into the sales management site, that is, the screen immediately after login.
  • the screen 78 immediately after login shown in FIG. 22 is a play screen 79 whose lower half is blank, the management menu 81 is displayed at the right end of the upper half, the sales data reference input item 82 is displayed at the center, and the upper right corner.
  • the search button 83 is displayed on the screen.
  • the management menu 81 displays a selection menu for shifting to a screen for viewing sales data, inputting / outputting data, changing basic information, and the like.
  • sales data can be searched by inputting data such as store telephone number, travel product, order date, etc. in the sales data reference input item 82 and clicking the search button 83.
  • the screen shown at the bottom of FIG. 22 shows a list data display screen 84 that is displayed when predetermined data is input to the sales data reference input item 82 and the search button 83 is clicked.
  • a store sales data list 85 is displayed below the sales data reference input item 82.
  • a store phone number column 86 for example, a store phone number column 86, a store name column 87, an order date column 88, a total sales amount column 89, and a detail link column 91 are provided. Data related to is described.
  • FIG. 23 shows the list data display screen 84 shown in the lower part of FIG. 22 again.
  • FIG. 11 is a diagram showing an example of a detail data display screen displayed when a desired detailed link 92 in the detail link column 91 of the store sales data list 85 on the list data display screen 84 is clicked.
  • store data 94 is displayed on the upper side, and detailed data 95 is displayed on the lower side.
  • store data 94 display the store phone number, store name, date of order for the products on the pamphlet, total sales amount, etc. are displayed.
  • the order date, accommodation date, travel product region code, institution code, planning code
  • customer information name, phone number, address, etc.
  • sales amount Displays the order number of credit settlement (such as the settlement processing status).
  • the person in charge of the pamphlet agency 8 confirms the sales performance of travel products using the pamphlet 15 taken out from the rack 19 of the installation site provided by the communication terminal 9 at any time at any time. be able to.
  • the above agency commission is notified to the pamphlet agency 8 and, at the same time, the agency commission is used as the transaction finance for the pamphlet agency 8. It is easy to make an automatic transfer to the institution's account.
  • the shape of the rack in the above embodiment is not limited to the shape of a movable independent body.
  • it may be a mounting shelf formed integrally with an outer wall or an inner wall of a building.
  • an unmanned rack on which a travel pamphlet is placed, and sales in the travel industry using the same, sales in the travel industry that can be easily managed. Can be provided.
  • the rack and the sales / inventory management system in the travel industry using the rack of the present invention can be used in all industries that operate the travel agency.

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Abstract

The labor hour and temporal burden on clients are reduced, the labor hour and temporal burden on the office counters of agencies are reduced, the contact between a tour company and an inn or hotel is made easy, and the labor hour and cost of central offices of tour companies are reduced. In a tour sale/inventory management system using racks, racks are installed at places for which the racks are provided, and brochures showing the code specifying the installation place and a special code with which the user can log in the server site of the tour company, along with tour advertisement products, are placed. Therefore, brochures can be given to an unspecified number of clients free of charge. A client interested in a tour shown in a brochure can image the special code attached to a desired tour advertisement product shown in the brochure, automatically log in the server site of the tour company, enter the information specifying the client and the code specifying the installation place shown in the brochure, and make a reservation.

Description

ラック及びそれを用レ、た旅行業における販売 ·在庫管理システム 技術分野  Sales and inventory management system for racks and their use in the travel industry
[0001] 本発明は、ラック及びそれを用いた旅行業における販売 ·在庫管理システムに関する 背景技術  TECHNICAL FIELD [0001] The present invention relates to a rack and a background / sales management system in a travel business using the same.
[0002] 従来、人がどこかへ旅行しょうとする場合、一般に、大枠の予算と目的地と日程を 決めておき、関係するパンフレットを取得し、所望の商品を探し出し、通常は、パンフ レットを取得した旅行会社、支店、代理店、または取次ぎ提販店 (協力店)の店頭に 出向いて、相談または申し込みをする。  [0002] Conventionally, when a person wants to travel somewhere, in general, a general budget, a destination and a schedule are determined, a related pamphlet is obtained, a desired product is searched, and a pamphlet is usually used. Visit the acquired travel agency, branch, agency, or agency dealer (cooperating store) for consultation or application.
[0003] そのような顧客の来店を受けた旅行会社、支店、代理店、または協力店 (以下、支 店、代理店、または協力店を代表して旅行代理店という）の店頭では、店員が顧客の 希望する旅館又はホテルが顧客が希望する予算と目的地に合致することを確認し、 店頭の端末機を用 、て当該旅館又はホテルの空室在庫のデータベースを検索して 顧客が希望する日程に合う空室在庫があるか否かを調査する。  [0003] At a store of a travel agency, branch, agency, or partner store (hereinafter referred to as a travel agent on behalf of the branch, agent, or partner store) that has received such a customer's store, Confirm that the customer's desired inn or hotel matches the customer's desired budget and destination, and use the terminal at the store to search the vacant stock database of the inn or hotel, and the customer wishes Investigate whether there is a vacancy stock suitable for the schedule.
[0004] そして、顧客が希望する日程に合う空室在庫があるときは、顧客からの予約申し込 みが成立する。  [0004] Then, when there is a vacancy stock that matches the schedule desired by the customer, a reservation application from the customer is established.
そこで、旅行代理店の店員は「宿泊施設 (又は交通機関と宿泊施設)のクーポン券 (又はチケット、以下同様)を作製しておくので、いついつまでにクーポン券を引き取 るために再来店すべきこと、その際に代金を決済するために現金またはクレジット力 ードを持参すべきこと、又はその日までに振込みで決済を完了させておくべきこと」等 を顧客に伝える。  Therefore, the travel agent's clerk says, `` We will make coupons (or tickets, etc.) for accommodation facilities (or transportation and accommodation facilities), so you should return to the store to collect coupons by when. In that case, it is necessary to bring cash or credit force to settle the price, or to complete the settlement by transfer by that day.
[0005] 顧客は、その指定日に、旅行代理店の店頭に赴き、現金またはクレジットカードで 代金の決済を行!、又は振込み用紙の領収書を示した上で、クーポン券を取得する。 あるいは、顧客は、上記取得したパンフレットの通常は裏表紙の下方等に印刷また は捺印されて 、る旅行代理店の電話番号に電話して相談または申し込みをする。  [0005] On the designated date, the customer goes to the travel agent's store and settles the price with cash or a credit card! Or, after showing the receipt of the transfer form, the customer obtains a coupon. Alternatively, the customer consults or applies by calling the travel agent's telephone number, usually printed or stamped on the back cover, etc. of the acquired brochure.
[0006] 顧客力 電話に受けた旅行代理店の店員は、上述した店頭窓口で応対する場合と 同様の手順で調査と確認の処理を行 、、電話で上記と同様のクーポン券の引き取り と決済の条件を顧客に伝える。 [0006] Customer power The travel agent clerk who received the phone call at the store counter mentioned above The investigation and confirmation process is performed in the same procedure, and the same coupon coupon collection and settlement conditions are communicated to the customer by telephone.
[0007] この場合も、顧客は、電話で指定された日に、旅行代理店の店頭に赴き、現金また はクレジットカードで代金の決済を行 、又は振込み用紙の領収書を示した上で、クー ボン券を取得する。  [0007] In this case as well, the customer goes to the travel agent's store on the day specified by telephone, pays the price with cash or credit card, or shows the receipt of the transfer form. Get a coubon ticket.
[0008] しかし、これでは旅行代理店はもちろんのこと、顧客のほうも手数と時間を要して、 まことに面倒であるので、近年ではパーソナルコンピュータ又は携帯電話を用いて通 信ネット上の旅行案内サイトにアクセスし、自分の希望する条件に合致する旅館又は ホテル等を探し出して契約の申し込みを行う方法が実用化されて ヽる。  [0008] However, in this case, not only travel agents but also customers are troublesome and time-consuming, and in recent years, travel guides on communication networks using personal computers or mobile phones have been used. A method of accessing the site, searching for an inn or hotel that meets your requirements, and applying for a contract has been put into practical use.
[0009] 契約の申し込みを受けた旅行案内サイトを運営する旅行会社の旅行案内サイトの 管理担当者は、上述した店頭窓口で応対する場合と同様の手順で調査と確認の処 理を行い、顧客に折り返し電話を入れ、契約の申し込みを行った顧客本人であること を確認し、代金決済方法を確認し、決済完了を待って、クーポン券を当該顧客の住 所に発送する。  [0009] The person in charge of managing the travel information site of the travel agency that operates the travel information site that has received the application for the contract conducts the investigation and confirmation process in the same manner as when dealing with the above-mentioned storefront, and the customer Call back to confirm that you are the customer who applied for the contract, check the payment method, wait for the payment to be completed, and send the coupon to the customer's location.
[0010] 上記通信ネット上の旅行案内サイトにアクセスする方法としては、パンフレットに記 載されているバーコード等の情報を、デジタルカメラ付き且つ旅行案内サイトにァクセ ス可能な通信機能付き携帯電話で撮像し、撮像したバーコード等の情報に含まれる [0010] As a method of accessing the travel information site on the communication network, information such as a barcode described in the pamphlet can be accessed with a digital camera and a mobile phone with a communication function that can be accessed to the travel information site. Included in information such as the barcode that was captured and captured
URL情報を当該携帯電話で解読し、その解読した URL情報に基づ ヽて当該旅行 案内サイトにアクセスする方法も知られている。（例えば、日本国、特開 2004— 1920 94号公報、特開 2002— 312437号公報、又は特開 2002— 163522号公報を参照 o ) A method is also known in which URL information is decrypted by the mobile phone, and the travel information site is accessed based on the decrypted URL information. (For example, see Japan, Japanese Patent Application Laid-Open No. 2004-192094, Japanese Patent Application Laid-Open No. 2002-312437, or Japanese Patent Application Laid-Open No. 2002-163522.)
[0011] また、旅行業の年間売り上げは一説によれば 10兆円規模と言われており、また、そ のうちの 98%は政府の認可を受けている旅行会社 (支店、代理店、協力店を含む、 以下同様）の有人窓口での売る上げであると 、われて!/、る。  [0011] Also, according to one theory, the annual sales of the travel industry is said to be around 10 trillion yen, and 98% of it is a travel agency (branch, agency, co-operation) that is approved by the government. If it is sales at a manned window (including stores, the same shall apply hereinafter)!
[0012] そして、この膨大な規模の需要に対する空室在庫の提供は、専ら旅館又はホテル の経営責任者 (主人、女将、番頭もしくはオーナー、支配人、営業部長）による各旅 行会社への足による売り込みに拠って 、ると 、われて!/、る。 [0012] In addition, the availability of vacancy inventory for this huge scale of demand is based exclusively on the travel agency by the inn or hotel manager (master, landlord, head or owner, manager, sales manager). Depending on the sales, I will!
[0013] また、旅行会社に提供された空室在庫は、通常 3日前までに予約が入らな 、場合 は直近の在庫品として返品される。このような直近の余剰在庫の空室は、ネットエー ジェントに提供される場合が多 、。 [0013] In addition, vacancy stock provided to travel agencies is usually reserved within 3 days in advance. Will be returned as the most recent inventory. Such surplus inventory vacancy is often provided to net agents.
[0014] このようなネットエージェントによる売り上げと、マイカー族や出張ビジネスマンによ る飛び入り予約による例えば駅前旅館等の売り上げを合わせて年間売り上げの残り [0014] The net sales of such net agents and the sales of, for example, station-style inns, etc. by jump-in reservations by private cars and business travelers
2%を占めると!、われて!/、る。 If it is 2%!
[0015] 勿論、駅前旅館と限らず、通常の旅館やホテルでも、空室があれば飛び入りの客に でも直販する。この場合、直販した空室が旅行会社に提供済みの空室在庫であれば 直ちに旅行会社に提供の取り消し情報を伝える必要がある。 [0015] Of course, not only in front of the station, but also at regular inns and hotels, if there are vacancies, they will be sold directly to customers. In this case, if the vacancies directly sold are available to the travel agency, it is necessary to immediately inform the travel agency of the cancellation information.
[0016] また、予約の解約が発生したときは、その予約の解約によって発生した予定外の空 室在庫を旅行会社に売り込まねばならな 、。 [0016] Also, when a cancellation of a reservation occurs, an unscheduled vacancy stock generated by the cancellation of the reservation must be sold to a travel agency.
このような場合の旅行会社と旅館又はホテルとの間の情報の交換では、旅館又は ホテル側カゝらは、旅行会社と契約し旅行会社から提供された専用プログラムを搭載し た専用の端末を用いて通信が行われる。そして、通常このような専用端末を使用でき るのは IDコードを有する上述した経営責任者のみである。  In such cases, when exchanging information between a travel agency and a ryokan or hotel, the ryokan or hotel side will use a dedicated terminal equipped with a dedicated program provided by the travel agency. Communication. Usually, only the above-mentioned manager with ID code can use such a dedicated terminal.
[0017] また、全国で各旅行会社の旅行代理店を全て合わせると 100000軒を超えるともい われている。毎月の決済時期には、売り上げ利益金、協賛金、手数料等の明細伝票 が各旅行会社から支店、代理店、及び協力店に郵送される。また、その金額が振り 込まれる。 [0017] In addition, it is said that the total of travel agencies of each travel agency nationwide exceeds 100 thousand. At the time of monthly settlement, detailed slips such as sales profits, sponsorships, and commissions are mailed from each travel agency to branch offices, agents, and cooperating stores. Also, the amount will be transferred.
[0018] ところで、上述した従来の旅行代理店の取引方法 (特開 2004— 192094号公報、 特開 2002— 312437号公報、又 ίま特開 2002— 163522号公報;)【こつ!ヽて ίま、 ヽく つかの問題点がある。  [0018] By the way, the conventional travel agent transaction method described above (Japanese Patent Laid-Open No. 2004-19920, Japanese Patent Laid-Open No. 2002-312437, or Japanese Patent Laid-Open No. 2002-163522;) There are some problems.
[0019] 第 1の問題点は、上述した従来の旅行代理店の取引方法は、旅行案内サイト又は 管理センタへのアクセスが簡便で速 、と 、うだけのことであったり、ある 、は主として 旅行予約の申込管理方法を合理化しょうと!、うものであり、旅行予約申し込み確定後 の顧客への応対方法では、上述した直接交渉、電話交渉、旅行案内サイトへのボタ ン入力による通常のアクセスでの交渉の場合と大差がな 、。  [0019] The first problem is that the above-described conventional travel agency transaction methods are simple and quick to access the travel information site or the management center, or are mainly In order to streamline the application management method for travel reservations, and to respond to customers after confirming the travel reservation application, normal access by direct negotiation, telephone negotiation, and button input to the travel information site described above There is no big difference from the case of negotiations in Japan.
[0020] すなわち、全体として顧客の手数と時間上の負担、及び代理店窓口の手数と時間 上の負担は、殆ど改善されて!、な 、と!/、つても過言でな！、。 第 2の問題点は、旅行会社に提供済みの空室在庫の提供取り消しや、予定外に発 生した空室在庫の旅行会社への提供は、上述した専用端末を使用して行われるが、 専用端末を使用できる上述した経営責任者は、売り込みのため「一月のうち半分は 留守」という場合、また接客業務が多忙であるときなどは、専用端末を設置してある部 屋に座り込んで専用端末を使用する時間をとることができない。 [0020] That is, as a whole, the number of customers and the burden on time, and the burden on agents and the burden on time have almost been improved! ,. The second problem is that cancellation of provision of vacant inventory that has already been provided to travel agencies and provision of vacant inventory that has occurred unscheduled to travel agencies are carried out using the dedicated terminals described above. The above-mentioned manager who can use the dedicated terminal sits down in the room where the dedicated terminal is installed when he / she says that he / she is “absence of half a month” for sales or when the customer service is busy. Cannot take time to use a dedicated terminal.
[0021] 第 3の問題点は、毎月の決済時期に、売り上げ利益金、協賛金、手数料等の明細 伝票を各支店や代理店及び協力店に郵送する旅行会社側の手数と経費は極めて 膨大なものであり、その合理ィ匕が望まれている。  [0021] The third problem is that the amount and cost of the travel agency that mails detailed slips such as sales profits, sponsorships, and commissions to each branch, agency, and partner store at the time of monthly settlement is enormous. Therefore, its rationality is desired.
[0022] 本発明の目的は、上記従来の実情に鑑み、顧客の手数と時間上の負担を軽減し、 代理店窓口の手数と時間上の負担を軽減し、旅行会社と旅館又はホテルとの間の連 絡を容易にし、旅行会社本社の手数と経費を削減するラック及びそれを用いた旅行 業における販売 ·在庫管理システムを提供することである。  [0022] In view of the above-described conventional situation, the object of the present invention is to reduce the number of customers and the burden on time, reduce the burden on the agent window and the burden on time, and It is to provide a rack and sales / inventory management system in the travel industry that uses the rack to reduce the labor and cost of the travel agency headquarters.
発明の開示  Disclosure of the invention
[0023] 先ず、第 1の発明の旅行業における販売 ·在庫管理システムは、複数種類の商品 の画像と該商品に関わる特定情報と上記商品の販売責任会社の名称と該販売責任 会社を代理する販促責任者に関わる特定情報とが印刷又は捺印にて記載された複 数種類の商品販促印刷物と、該複数種類の商品販促用印刷物を取り出し自在に載 置収容して所定の場所に配置されたラックと、上記販売責任会社に所属し少なくとも 上記複数種類の商品それぞれの在庫データと上記販促責任者に対する勘定科目 データとを更新可能に記録するサーバと、を備え、該サーバは、所定の無線又は有 線の通信網を介し、上記ラックから上記商品販促用印刷物を取得した顧客が上記複 数種類の中の所望の上記商品に関わる特定情報と上記販促責任者に関わる特定情 報とを上記顧客が所有する携帯用情報端末機器により自己特定情報と共に入力し て発信したことを受けて上記商品の詳細画像情報と受注用入力画面情報を上記携 帯用情報端末機器に送信し、上記顧客が上記詳細画像情報と上記受注用入力画 面情報とに基づいて上記商品を購入することを確定する信号を上記携帯用情報端 末機器力 発信したことを受けて上記商品の販売を確定する処理と該販売の確定に 基づいて上記顧客に対する上記商品の売り上げ代金の課金の処理とを行うように構 成される。 [0023] First, the sales / inventory management system in the travel business of the first invention represents images of a plurality of types of products, specific information related to the products, the name of the sales responsible company of the products, and the sales responsible company. Multiple types of product promotion printed matter with specific information related to the sales promotion manager printed or stamped on it, and a rack in which the multiple types of product promotion printed matter can be freely placed and stored and placed in place And a server that belongs to the sales manager and records at least the inventory data of each of the plurality of types of products and the account data for the sales manager in an updatable manner. Specific information related to the desired product in the multiple types and specific information related to the sales promotion manager who acquired the product sales printed matter from the rack via the wire communication network In response to the fact that the information is entered together with self-identifying information by the portable information terminal device owned by the customer and transmitted, the detailed image information of the product and the input screen information for order reception are transmitted to the portable information terminal device. Based on the detailed image information and the order input screen information, the customer confirms the sale of the product in response to sending a signal confirming the purchase of the product to the portable information terminal device. And processing for charging the sales price of the product to the customer based on the confirmation of the sale. Made.
[0024] 次に、第 2の発明の旅行業における販売 ·在庫管理システムは、複数種類の商品 の画像と該商品に関わる特定情報と上記商品の販売責任会社の名称と該販売責任 会社を代理する販促責任者に関わる特定情報とが印刷又は捺印にて記載された複 数種類の商品販促印刷物と、該複数種類の商品販促用印刷物を取り出し自在に載 置収容して所定の場所に配置されたラックと、上記販売責任会社に所属し少なくとも 上記複数種類の商品それぞれの在庫データと上記販促責任者に対する勘定科目 データとを更新可能に記録するサーバと、を備え、該サーバは、所定の無線又は有 線の通信網を介し、上記商品販促印刷物に基づいて販売が確定した上記商品を上 記在庫データから引き落とす処理と、上記販促責任者に関わる特定情報に基づいて 上記販促責任者の上記勘定科目データに所定の販売手数料を計上する処理と、所 定の期間経過後に上記販促責任者に対し上記計上された販売手数料を自動振込 みする処理とを行うように構成される。  [0024] Next, the sales / inventory management system in the travel business of the second invention represents images of a plurality of types of products, specific information related to the products, the name of the sales responsible company of the products, and the sales responsible company. Multiple types of product promotion printed matter with specific information related to the sales promotion person to be printed or stamped, and the plurality of types of product promotion printed matter are freely placed, housed and placed in a predetermined place A rack and a server that belongs to the sales manager and records at least inventory data of each of the plurality of types of merchandise and account data for the sales manager in an updatable manner. Over the wired communication network, the above-mentioned product that has been confirmed to be sold based on the above-mentioned product promotion printed matter is withdrawn from the above inventory data and based on the specific information related to the above-mentioned sales promotion manager. It is configured to perform a process of recording a predetermined sales commission in the account data of the sales promotion manager and a process of automatically transferring the recorded sales commission to the sales promotion manager after a predetermined period. The
[0025] 更に、第 3の発明の旅行業における販売 ·在庫管理システムは、複数種類の商品 の画像と該商品に関わる特定情報と上記商品の販売責任会社の名称と該販売責任 会社を代理する販促責任者に関わる特定情報とが印刷又は捺印にて記載された複 数種類の商品販促印刷物と、該複数種類の商品販促用印刷物を取り出し自在に載 置収容して所定の場所に配置されたラックと、上記販売責任会社に所属し少なくとも 上記複数種類の商品それぞれの在庫データと上記販促責任者に対する勘定科目 データとを更新可能に記録するサーバと、を備え、該サーバは、所定の無線又は有 線の通信網を介し、上記ラックから上記商品販促用印刷物を取得した顧客が上記複 数種類の中の所望の上記商品に関わる特定情報と上記販促責任者に関わる特定情 報とを上記顧客が所有する携帯用情報端末機器により自己特定情報と共に入力し て発信したことを受けて上記商品の詳細画像情報と受注用入力画面情報を上記携 帯用情報端末機器に送信し、上記顧客が上記詳細画像情報と上記受注用入力画 面情報とに基づいて上記商品を購入することを確定する信号を上記携帯用情報端 末機器力 発信したことを受けて上記商品の販売を確定する処理と該販売の確定に 基づいて上記顧客に対する上記商品の売り上げ代金の課金の処理とを行い、該販 売が確定した上記商品を上記在庫データから引き落とす処理と、上記販促責任者に 関わる特定情報に基づいて上記販促責任者の上記勘定科目データに所定の販売 手数料を計上する処理と、所定の期間経過後に上記販促責任者に対し上記計上さ れた販売手数料を自動振込みする処理とを行うように構成される。 [0025] Further, the sales / inventory management system in the travel business of the third invention represents the images of a plurality of types of products, specific information related to the products, the name of the sales responsible company of the products, and the sales responsible company. Multiple types of product promotion printed matter with specific information related to the sales promotion manager printed or stamped on it, and a rack in which the multiple types of product promotion printed matter can be freely placed and stored and placed in place And a server that belongs to the sales manager and records at least the inventory data of each of the plurality of types of products and the account data for the sales manager in an updatable manner. Specific information related to the desired product in the multiple types and specific information related to the sales promotion manager who acquired the product sales printed matter from the rack via the wire communication network In response to the fact that the information is entered together with self-identifying information by the portable information terminal device owned by the customer and transmitted, the detailed image information of the product and the input screen information for order reception are transmitted to the portable information terminal device. Based on the detailed image information and the order input screen information, the customer confirms the sale of the product in response to sending a signal confirming the purchase of the product to the portable information terminal device. And processing for charging the sales price of the product to the customer based on the confirmation of the sale. The process of withdrawing the above-determined product from the inventory data, the process of recording a predetermined sales fee in the account data of the sales manager based on the specific information related to the sales manager, and the elapse of a predetermined period Later, the sales promotion manager is automatically transferred the sales commissions recorded above.
[0026] 上記の旅行業における販売 ·在庫管理システムにおいて、上記携帯用情報端末機 器は、例えば、デジタルカメラ付きの携帯電話であることが好ましい。また、上記自己 特定情報は、例えば、上記携帯用情報端末機器に固有の ID又は電話番号である。 また、上記商品に関わる特定情報は、例えば、バーコード、二次元コード、電子透か し、又はその他の記号力 成る。  [0026] In the sales / inventory management system in the travel business, the portable information terminal device is preferably a mobile phone with a digital camera, for example. The self-identifying information is, for example, an ID or a telephone number unique to the portable information terminal device. The specific information related to the product is, for example, a bar code, a two-dimensional code, an electronic watermark, or other symbol power.
[0027] また、上記の旅行業における販売 ·在庫管理システムにおいて、上記商品は、例え ば旅館、ホテルその他の商用宿泊施設であり、また、上記商品に関わる特定情報は 、例えば上記サーバの URL (uniform resource locator)、上記商品販促用印刷物に 関わる広告名称、広告日付、又は商品コードのいずれか又は全てを含む情報であり 、また、上記販促責任者に関わる特定情報は、例えば上記商品販促用印刷物の所 定の記載箇所に印刷又は捺印により記載された上記ラックの設置場所提供者を特定 する電話番号又は特定のコードであり、また、上記在庫データは、例えば上記旅館、 ホテルその他の商用宿泊施設の経営責任者力 提供される少なくとも利用可能部屋 数と該利用可能部屋数に伴う利用可能日時を含むデータであり、そして、この在庫 データは、例えば旅館、ホテルその他の商用宿泊施設の経営責任者が専有する携 帯電話と上記サーバとの通信による新規登録、更新、又は削除によりデータ形成さ れる。  [0027] In the sales / inventory management system in the travel business, the product is, for example, a ryokan, a hotel or other commercial accommodation, and the specific information related to the product is, for example, the URL of the server ( uniform resource locator), information including any or all of the advertisement name, advertisement date, or product code related to the product promotion printed material, and the specific information related to the sales promotion manager includes, for example, the product promotion printed material. A telephone number or a specific code that identifies the rack installation location provider printed or stamped at the specified location, and the inventory data is, for example, the inn, hotel or other commercial accommodation facility. Data including at least the number of available rooms provided and the date and time of availability associated with the number of available rooms. Over others, for example inn, a new registration by communication with the hotel and other mobile phones and the server CEO of commercial accommodation is proprietary, update, or is data formed by the deletion.
[0028] 更に、上記の旅行業における販売 ·在庫管理システムにおいて、上記所定の場所 は複数個所に構成され、上記ラックは上記所定の場所ごとに少なくとも 1台配置され るように構成される。  [0028] Further, in the sales / inventory management system in the travel business, the predetermined location is configured in a plurality of locations, and at least one rack is configured for each of the predetermined locations.
[0029] そして、第 4の発明のラックは、複数種類の商品の画像と該商品に関わる特定情報 と上記商品の販売責任会社の名称と該販売責任会社を代理する販促責任者に関わ る特定情報とが印刷又は捺印にて記載された複数種類の商品販促用印刷物を不特 定多数の通行人による任意の取得に任せるべく取り出し自在に載置収容する収容 手段と、該収容手段に載置収容された上記商品販促用印刷物の取り出しを検知す る検知手段と、該検知手段の検知出力により得られる上記複数種類の商品販促用 印刷物の中の 、ずれの商品販促用印刷物が取り出されたかの情報と上記収容手段 に接近中の携帯用情報端末機器の情報とを取得し該取得した情報に所定の情報を 付加した信号を所定の通信網を介して所定のサーバに送信する通信手段と、を有し て構成される。 [0029] The rack of the fourth invention includes images of a plurality of types of products, specific information relating to the products, the name of the sales responsible company of the products, and a specification related to a sales promotion representative representing the sales responsible company. Accommodating and storing multiple types of product promotion printed information with information printed or stamped on it so that it can be freely obtained by an unspecified number of passersby. Of the plurality of types of product promotion printed matter obtained by the detection output of the means, detection means for detecting removal of the product promotion printed matter placed and accommodated in the accommodation means, and the detection output of the detection means Information on whether the printed product for product promotion has been taken out and information on the portable information terminal device that is approaching the storage means are acquired, and a signal obtained by adding predetermined information to the acquired information is transmitted via a predetermined communication network. And a communication means for transmitting to the server.
[0030] このラックにおいて、例えば、上記収容手段は複数の載置棚から成り、上記検知手 段は複数の上記載置棚ごとに配置された光学センサ力 成り、上記通信手段は、複 数の上記載置棚に近接して所定の一箇所に配置され、上記光学センサの出力を受 信して上記複数種類の商品販促用印刷物の中のいずれの商品販促用印刷物が取 り出されたかの取出情報を取得し、上記載置棚から上記商品販促用印刷物を取り出 した通行人の所有する上記携帯用情報端末機器と赤外線通信により上記携帯用情 報端末機器の固有情報を取得し、上記取出情報と上記固有情報とに所定の情報を 付加した信号を上記サーバに送信する送受信装置力 成るように構成される。  [0030] In this rack, for example, the storage means includes a plurality of mounting shelves, the detection means includes an optical sensor force arranged for each of the plurality of mounting shelves, and the communication means includes a plurality of mounting shelves. It is arranged in a predetermined location in the vicinity of the above shelf, receives the output of the optical sensor, and takes out which of the plurality of types of product promotion printed matter has been taken out Acquire information, acquire the unique information of the portable information terminal device by infrared communication with the portable information terminal device owned by the passerby who took out the product promotion printed matter from the shelf, and take out the information A transmission / reception device that transmits a signal in which predetermined information is added to the information and the specific information to the server is configured.
[0031] また、このラックにおいて、例えば、上記収容手段は複数の載置棚から成り、上記 検知手段は複数の上記載置棚の上記商品販促用印刷物の載置箇所ごとに配置さ れた厚みセンサと該厚みセンサごとに対応する ICタグとから成り、上記通信手段は、 複数の上記載置棚に近接して所定の一箇所に配置され、上記 ICタグとの無線通信 により上記厚みセンサの検知出力を受信して上記複数種類の商品販促用印刷物の 中のいずれの商品販促用印刷物が取り出されたかの取出情報を取得し、上記載置 棚力 上記商品販促用印刷物を取り出した通行人の所有する上記携帯用情報端末 機器と赤外線通信又は無線通信により上記携帯用情報端末機器の固有情報を取得 し、上記取出情報と上記固有情報とに所定の情報を付加した信号を上記サーバに 送信する送受信装置から成るように構成される。  [0031] Further, in this rack, for example, the storage means includes a plurality of placement shelves, and the detection means has a thickness arranged for each placement location of the product promotion printed matter on the plurality of placement shelves. A sensor and an IC tag corresponding to each of the thickness sensors, and the communication means is disposed in a predetermined location in proximity to the plurality of the above-described storage shelves, and the thickness sensor of the thickness sensor is wirelessly communicated with the IC tag. Upon receiving the detection output, the retrieval information on which of the above-mentioned plural types of product promotion printed matter has been taken out is acquired, and the above-mentioned shelf strength is owned by the passerby who has taken out the above product promotion printed matter. Acquire unique information of the portable information terminal device by infrared communication or wireless communication with the portable information terminal device, and send a signal in which predetermined information is added to the extracted information and the unique information to the server Configured to consist of that transceiver.
[0032] 更に、このラックにおいて、例えば、上記収容手段は複数の載置棚から成り、上記 検知手段は、複数の上記載置棚の上記商品販促用印刷物の載置箇所ごとに配置さ れた重量センサから成り、上記通信手段は、複数の上記載置棚に近接して所定の一 箇所に配置され、上記重量センサに電気的に接続され該重量センサの検知出力を 受信して上記複数種類の商品販促用印刷物の中のいずれの商品販促用印刷物が 取り出されたかの取出情報を取得し、上記載置棚から上記商品販促用印刷物を取り 出した通行人の所有する上記携帯用情報端末機器と赤外線通信又は無線通信によ り上記携帯用情報端末機器の固有情報を取得し、上記取出情報と上記固有情報と に所定の情報を付加した信号を上記サーバに送信する送受信装置力 成るように構 成される。 [0032] Further, in this rack, for example, the storage means is composed of a plurality of placement shelves, and the detection means is arranged for each placement location of the product promotion printed matter on the plurality of placement shelves. The communication means is composed of a weight sensor, and the communication means is disposed at a predetermined location in the vicinity of the plurality of placement racks, and is electrically connected to the weight sensor and outputs a detection output of the weight sensor. Receiving and obtaining information on which of the above-mentioned multiple types of product promotion printed materials has been taken out, and acquiring the above-mentioned product promotion printed matter from the above shelf, the above-mentioned possessed by the passerby Transmission / reception that acquires unique information of the portable information terminal device by infrared communication or wireless communication with the portable information terminal device, and transmits a signal in which predetermined information is added to the extracted information and the unique information to the server It is configured to be a device force.
[0033] 以上のように本発明によれば、顧客の手数と時間上の負担を軽減し、代理店窓口 の手数と時間上の負担を軽減し、旅行会社と旅館又はホテルとの間の連絡を容易に し、旅行会社本社の手数と経費を削減するラック及びそれを用いた旅行業における 販売 '在庫管理システムを提供することが可能となる。  [0033] As described above, according to the present invention, it is possible to reduce the burden on the customer and the time, reduce the burden on the agency counter and the burden on the time, and contact between the travel agency and the inn or hotel. This makes it possible to provide a rack that reduces the labor and cost of the travel agency headquarters and the sales' inventory management system using the rack.
図面の簡単な説明  Brief Description of Drawings
[0034] [図 1]実施例 1としての旅行業における販売'在庫管理システムの全体構成を示す図 である。  FIG. 1 is a diagram showing an overall configuration of a sales / inventory management system in the travel industry as Example 1.
[図 2]実施例 1の旅行業における販売 ·在庫管理システムにおいて通信ネットワークを 介して行われる各種通信処理の概略を示すフローチャートである。  FIG. 2 is a flowchart showing an outline of various communication processes performed via a communication network in the sales / inventory management system in the travel industry of the first embodiment.
[図 3A]実施例 2としての商品販促用印刷物の例を模式的に示す図である。  FIG. 3A is a diagram schematically showing an example of a product sales promotion printed matter as Example 2.
[図 3B]実施例 2としての商品販促用印刷物の例を模式的に示す図である。  FIG. 3B is a diagram schematically showing an example of a printed product for product sales promotion as Example 2.
[図 4A]実施例 3としてのラックの設置状態を示す図である。  FIG. 4A is a diagram showing an installation state of a rack as Example 3.
[図 4B]実施例 3としてのラックの設置状態を示す図である。  FIG. 4B is a diagram showing an installation state of a rack as Example 3.
[図 5]実施例 3のラックの基本的な構成を示す図である。  FIG. 5 is a diagram showing a basic configuration of a rack according to Embodiment 3.
[図 6]ラックの他の構成例（その 1)を示す図である。  FIG. 6 is a diagram showing another configuration example (No. 1) of the rack.
[図 7]ラックの他の構成例（その 2)を示す図である。  FIG. 7 is a diagram showing another configuration example (No. 2) of the rack.
[図 8]ラックの他の構成例（その 3)を示す図である。  FIG. 8 is a diagram showing another configuration example (No. 3) of the rack.
[図 9]ラックの他の構成例（その 4)を示す図である。  FIG. 9 is a diagram showing another configuration example (No. 4) of the rack.
[図 10]実施例 4としての顧客のカメラ付き携帯電話とツーリストサーバとの通信処理を 説明するフローチャートである。  FIG. 10 is a flowchart for explaining communication processing between a customer's camera-equipped mobile phone and a tourist server as Example 4.
[図 11]実施例 4のカメラ付き携帯電話とツーリストサーバとの通信処理においてカメラ 付き携帯電話の表示装置に表示される表示画面の例を示す図 (その 1)である。 圆 12]実施例 4のカメラ付き携帯電話とツーリストサーバとの通信処理においてカメラ 付き携帯電話の表示装置に表示される表示画面の例を示す図（その 2)である。 圆 13]実施例 4のカメラ付き携帯電話とツーリストサーバとの通信処理においてカメラ 付き携帯電話の表示装置に表示される表示画面の例を示す図（その 3)である。 圆 14]実施例 5において旅館又はホテルの経営責任者が旅行会社と契約した専用 の端末又は携帯電話を用いて空室在庫の登録、変更、取消の処理を行う場合の例 を模式的に示す図である。 FIG. 11 is a diagram (No. 1) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fourth embodiment. [12] FIG. 12 is a diagram (part 2) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fourth embodiment. [13] FIG. 13 is a diagram (No. 3) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fourth embodiment.圆 14] An example of the case where the inn or hotel manager in Example 5 uses a dedicated terminal or mobile phone contracted with a travel agency to register, change, or cancel vacancy inventory is shown schematically. FIG.
圆 15]実施例 5としての旅館又はホテルの経営責任者のカメラ付き携帯電話とツーリ ストサーバとの通信処理を説明するフローチャートである。 15] A flowchart illustrating communication processing between a camera-equipped mobile phone of the inn or hotel manager as Example 5 and a tourist server.
圆 16]実施例 5のカメラ付き携帯電話とツーリストサーバとの通信処理においてカメラ 付き携帯電話の表示装置に表示される表示画面の例を示す図 (その 1)である。 圆 17]実施例 5のカメラ付き携帯電話とツーリストサーバとの通信処理においてカメラ 付き携帯電話の表示装置に表示される表示画面の例を示す図（その 2)である。 圆 18]実施例 5のカメラ付き携帯電話とツーリストサーバとの通信処理においてカメラ 付き携帯電話の表示装置に表示される表示画面の例を示す図（その 3)である。 圆 19]実施例 5のカメラ付き携帯電話とツーリストサーバとの通信処理においてカメラ 付き携帯電話の表示装置に表示される表示画面の例を示す図 (その 4)である。 16] FIG. 16 is a diagram (No. 1) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment. 17] FIG. 17 is a diagram (part 2) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment. [18] FIG. 18 is a diagram (No. 3) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment. FIG. 19 is a diagram (No. 4) illustrating an example of a display screen displayed on the display device of the camera-equipped mobile phone in the communication process between the camera-equipped mobile phone and the tourist server according to the fifth embodiment.
[図 20]実施例 6としての入力エラー警告画面の例を示す図である。 FIG. 20 is a diagram showing an example of an input error warning screen as Example 6.
[図 21]実施例 7におけるパンフレット取次店の通信端末によりツーリストサーバにァク セスしたときに最初に表示されるログイン画面の例を示す図である。 FIG. 21 is a diagram showing an example of a login screen that is displayed first when a tourist server is accessed by a communication terminal of a pamphlet agency in Example 7.
[図 22]実施例 7において通信端末力 の要請によりツーリストサーノから返信されて きた表示画像の例を示す図（その 1)である。 FIG. 22 is a diagram (No. 1) illustrating an example of a display image returned from a tourist sano in response to a request for communication terminal power in the seventh embodiment.
[図 23]実施例 7において通信端末力 の要請によりツーリストサーノから返信されて きた表示画像の例を示す図（その 2)である。  FIG. 23 is a diagram (No. 2) illustrating an example of a display image returned from a tourist sano in response to a request for communication terminal power in the seventh embodiment.
符号の説明 Explanation of symbols
1 通信ネットワーク  1 Communication network
2 旅行会社  2 Travel agency
3 (3— 1、 3— 2) ツーリストサーバ 代金支払代行会社 (クレジットカード会社） 5 クレジットサーノ 3 (3—1, 3—2) Tourist server Payment payment agency (credit card company) 5 Credit Sano
6 通行人 (顧客） 6 Passerby (customer)
7 携帯用情報端末機器 (カメラ付き携帯電話） 8 パンフレット取次ぎ店  7 Portable information terminal equipment (mobile phone with camera) 8 Brochure agency
9 通信端末 9 Communication terminal
10 旅館又はホテルの経営責任者  10 Manager of the inn or hotel
11 旅館又はホテル  11 Ryokan or hotel
11a 或る旅館の最も自慢とする内部施設  11a The most proud internal facility of an inn
l ib 本館入り口近傍の外容 l ib Exterior of main building entrance
11c プラン名又は宿泊施設名  11c Plan name or accommodation name
l ld、 l ie テーブル上に並べられた主たる料理の見本 1 If 曜日ごと祭日 ·平日ごと宿泊人数ごとの料金表 12 携帯電話 l ld, l ie Samples of the main dishes arranged on the table 1 If Every day of the week Holidays · Weekdays Price per guest 12 Mobile phones
13 厚 、冊子の商品販促用印刷物  13 Thickness, printed product for booklet product promotion
14 特殊記号 14 Special symbols
15 薄い冊子の商品販促用印刷物 (パンフレット） 15 Thin printed booklet for product promotion (pamphlet)
16 任意の頁 16 Any page
17 特殊記号  17 Special symbols
18 旅行会社の代理店  18 Travel agency agents
19 ラック  19 racks
21 —般商店  21 — General Store
22 通行人  22 Passerby
23 載置棚  23 Loading shelf
24 ラック  24 racks
26 検知用走査光路  26 Scanning optical path for detection
27 光透過型光学センサ 27 Light transmission type optical sensor
28 通信装置 28- 1 携帯電話差し入れ口 赤外線通信機能を有する携帯電話 ラック 28 Communication equipment 28- 1 Mobile phone slot Mobile phone rack with infrared communication function
ICタグ  IC tag
通信装置  Communication device
ラック  Rack
載置棚  Mounting shelf
デジタル重量計  Digital weighing scale
トップページ画面  Top page screen
商品一覧画面  Product list screen
商品詳細画面  Product details screen
、 40 空室確認結果画面 , 40 Vacancy confirmation result screen
メール設定確認画面  Mail setting confirmation screen
メール設定方法説明画面 予約情報登録画面  Mail setting method explanation screen Reservation information registration screen
募集型企画旅行条件書画面 予約情報入力用画面  Recruitment planning travel condition screen Screen for entering reservation information
、 47 予約内容確認画面 , 47 Reservation details confirmation screen
予約完了画面  Reservation completion screen
予約完了メール画面  Reservation completion email screen
専用端末  exclusive device
管理者ログイン画面  Administrator login screen
ID入力枠  ID input frame
パスワード入力枠  Password input frame
詳細選択画面  Detail selection screen
新規商品登録画面のリンク表示 登録商品修正画面のリンク表示 登録商品削除画面のリンク表示 58、 59 新規商品登録データ入力画面New product registration screen link display Registered product modification screen link display Registered product deletion screen link display 58, 59 New product registration data entry screen
61、 62 新規商品登録確認画面61, 62 New product registration confirmation screen
63 修正商品選択画面 63 Modified product selection screen
64、 65 修正データ入力画面  64, 65 Correction data input screen
66、 67 修正入力確認画面  66, 67 Correction input confirmation screen
68 登録商品削除選択画面  68 Registered product deletion selection screen
69、 71 削除確認画面  69, 71 Deletion confirmation screen
72、 73、 74 入力エラー警告画面 72, 73, 74 Input error warning screen
75 ログイン用画面 75 Login screen
76 ID入力枠  76 ID input box
77 パスワード入力枠  77 Password box
78 ログイン直後画面  78 Immediately after login
79 空白の遊び画面  79 Blank play screen
81 管理メニュー  81 Administration menu
82 売上データ参照入力項目 82 Sales data reference input items
83 検索ボタン 83 Search button
84 一覧データ表示画面  84 List data display screen
85 店舗売上データ一覧  85 Store sales data list
86 店舗電話番号欄  86 Store phone number field
87 店舗名称欄  87 Store name column
88 受注年月欄  88 Order date column
89 合計販売金額欄  89 Total sales amount column
91 明細リンク欄  91 Detail link field
92 明細リンク  92 Item links
93 明細データ表示画面  93 Item data display screen
94 店舗データ  94 Store data
95 明細データ  95 Item data
発明を実施するための最良の形態 [0036] 実施例 1 BEST MODE FOR CARRYING OUT THE INVENTION [0036] Example 1
図 1は、本発明の実施例 1としての旅行業における販売 ·在庫管理システムの全体 構成を示す図である。  FIG. 1 is a diagram showing the overall configuration of a sales / inventory management system in the travel industry as Embodiment 1 of the present invention.
[0037] 同図に示すように、本例の旅行業における販売 ·在庫管理システムは、例えばイン ターネット等の通信ネットワーク 1に、旅行会社 2のツーリストサーバ 3 (3— 1、 3 - 2) , この旅行会社 2と提携して商品販売代金の支払いを代行する代金支払代行会社 (ク レジットカード会社) 4のクレジットサーバ 5、後述する無人のラック力 商品販促用印 刷物（以下、パンフレットと!/、う）を取り出した多数の通行人 (顧客） 6が所有するデジタ ルカメラ付き及び送信機能付きの携帯用情報端末機器 7、パンフレット取次ぎ店 8の 通信端末 9、旅館又はホテル 11の経営責任者 10が所有する携帯電話 12等が接続 されて構成される。  [0037] As shown in the figure, the sales / inventory management system in the travel industry in this example is a tourist network 3 (3-1, 3-2) of a travel company 2 in a communication network 1 such as the Internet. , This payment agency 2 is a payment server (credit card company) 4 credit server that will pay for product sales in partnership with this travel company 2, unmanned rack power product printouts to be described later (hereinafter referred to as pamphlets! /, E)) many passersby (customers) 6 portable information terminal equipment with digital cameras and transmission functions owned by 6; brochure terminal 8 communication terminal 9; Mobile phone 12 owned by 10 is connected.
[0038] 尚、上記のカメラ付き及び送信機能付きの情報端末機器 7は、例えばカメラ付き携 帯電話、カメラと送信機能付き電子手帳、カメラと送信機能付きモバイルコンピュータ 、デジタルカメラの撮像データをローデングされた送信機能付きパーソナルコンビュ ータなど種々あるが、以下の説明では代表的にカメラ付き携帯電話 7とする。  [0038] Note that the information terminal device 7 with a camera and a transmission function described above includes, for example, a mobile phone with a camera, an electronic notebook with a camera and a transmission function, a mobile computer with a camera and a transmission function, and a loading of imaging data of a digital camera. There are various types of personal computers with a transmission function, etc., but in the following explanation, the mobile phone with camera 7 is representatively used.
[0039] また、本例のパンフレット取次ぎ店 8は、従来の旅行代理店に相当する存在である 力 従来のように店頭に店員が来客を待機している必要はなぐ後述するラックを配 設する設置場所を提供できるのであれば、旅行代理店に限ることなぐ個人、店舗、 会社、同業の旅行取り扱い店など、いずれであっても良い。  [0039] In addition, the pamphlet agency 8 in this example is equivalent to a conventional travel agency. As in the past, the store clerk does not need to wait for visitors at the store, and a rack, which will be described later, is arranged. As long as the installation location can be provided, it may be any individual, store, company, or travel agency in the same industry, not limited to travel agents.
[0040] また、通信端末 9は、旅行会社 2から専用貸出契約により貸与された通信端末であ る。勿論、通信端末 9は、専用端末ではなぐインターネットに接続可能なパーソナル コンピュータを用い、 ID及びパスワードを入力することによりツーリストサーバ 3と相互 通信を可能とする方式であってもよ 、。  [0040] Further, the communication terminal 9 is a communication terminal loaned from the travel agency 2 by a dedicated loan contract. Of course, the communication terminal 9 may be a system that enables mutual communication with the tourist server 3 by inputting an ID and password using a personal computer that can be connected to the Internet rather than a dedicated terminal.
[0041] また、ツーリストサーバ 3、又はクレジットサーバ 5は、特には図示しないが、ネットヮ ークアダプタを介して図 1に示した通信ネットワーク 1に接続されて 、る MPU (micro p rocessing unit)と、この MPUに接続された ROM (read only memory)、 RAM (Rando m Access Memory)、 HD (hard disk)、 I/F (インターフェース）ユニットが接続されて 構成されている。 [0042] ROMには、 OS (operating system :基本ソフトウェア）が格納されており、 RAMは 少なくともプログラム領域、データ領域、及び一時領域 (ワークエリア）を備えている。 [0041] Although not specifically shown, the tourist server 3 or the credit server 5 is connected to the communication network 1 shown in FIG. 1 through a network adapter, and this MPU (micro processing unit) and this It consists of ROM (read only memory), RAM (Random Access Memory), HD (hard disk) and I / F (interface) units connected to the MPU. [0042] The ROM stores an OS (operating system: basic software), and the RAM includes at least a program area, a data area, and a temporary area (work area).
[0043] HDは大容量の記憶装置であり、この HDには、サーバ（コンピュータ本体）全体を 制御するプログラムや、各種のサーバ（ソフト）例えば Webサーノ 、ファイルサーバ、 コミュニケーションサーノ 、データベースサーバ、メールサーバ等が格納されている。  [0043] The HD is a large-capacity storage device. The HD includes a program for controlling the entire server (computer main unit) and various servers (software) such as a Web server, a file server, a communication server, a database server, an email. Servers are stored.
[0044] 更に、 HDには、その他各種のアプリケーション、商品情報のデータベース、顧客管 理のデータベース、商品販売と課金管理のデータベース等が格納されて 、る。  [0044] Furthermore, the HD stores various other applications, a product information database, a customer management database, a product sales and billing management database, and the like.
尚、上記各種のサーバ (ソフト)機能を 1台のサーバ機で実現してもよいが、顧客 6 の携帯電話 7、パンフレット取次ぎ店 8の通信端末 9、旅館又はホテル 11の経営責任 者 10の携帯電話 12等のクライアントが増えてくると、負荷が集中して処理が遅くなる から、サーバ機を複数台設置して、サーバ機能を分散して処理を分散させることが好 ましい。  The various server (software) functions described above may be realized by a single server machine, but the mobile phone 7 of the customer 6, the communication terminal 9 of the pamphlet agency 8, the manager 10 of the inn or hotel 11 If the number of clients such as mobile phones 12 increases, the load will be concentrated and processing will slow down. Therefore, it is preferable to install multiple server machines and distribute server functions to distribute processing.
[0045] I/Fユニットは、例えば複数の USB (universal serial bus)、シリアルインターフエ一 ス、パラレルインターフェース等の各種のインターフェースを備えており、この I/Fュ ニットには、外部記憶装置、モニタ、キーボード、ポインティングデバイス、端末装置 等が接続されている。  [0045] The I / F unit includes various interfaces such as a plurality of USB (universal serial bus), serial interface, and parallel interface. The I / F unit includes an external storage device, A monitor, keyboard, pointing device, terminal device, etc. are connected.
[0046] 外部記憶装置としては、例えば外付け HD、 MO (Magneto Optical disk)、 CD— R /W (compact disc read/write memory) ,各種タイプのフラッシュメモリ等が接続され ており、各種データのローデイング、各種アプリケーションのインストール、あるいは各 種データのバックアップ用として使用される。  [0046] As an external storage device, for example, an external HD, a MO (Magneto Optical disk), a CD-R / W (compact disc read / write memory), various types of flash memory, etc. are connected. Used for loading, installing various applications, or backing up various data.
[0047] モニタとしては、例えば CRT (cathode ray tube：ブラウン管）、 LCD (liquid crystal d isplay:液晶表示装置）、又はプラズマディスプレイ等が接続されており、サーバにお ける各種のデータ処理内容が表示されたり、オペレータとのマン'マシンインターフエ ースが表示されたり、必要な各種の表示が行われる。  [0047] As the monitor, for example, a cathode ray tube (CRT), a liquid crystal display (LCD), or a plasma display is connected to display various data processing contents on the server. Or a man-machine interface with the operator is displayed, and various necessary displays are displayed.
[0048] キーボード及びポインティングデバイスは、データの更新やアプリケーションの更新 などをサーバ (ソフト）に指示する際にオペレータによって入力操作される。  [0048] The keyboard and pointing device are input by an operator when instructing the server (software) to update data or update an application.
端末装置は、専用端末装置あるいはパーソナルコンピュータであり、必要に応じて 上記のモニタ、キーボード、ポインティングデバイス等とは独立に操作され、操作結果 を一括してサーバ（ソフト）に引き渡したり、サーバ（ソフト)力もデータを受け取ることる ことができる。 The terminal device is a dedicated terminal device or a personal computer, and is operated independently of the above monitor, keyboard, pointing device, etc. as necessary. Can be delivered to the server (software) in a lump, and the server (software) power can also receive data.
[0049] MPUは、 ROMの OSに基づいて動作し、 HDに格納されている各種のサーノ 、各 種のアプリケーションを RAMのプログラム領域に読み出し、それらのソフトウェアに 従って、 HDから各種のデータベース、各種のデータを RAMのデータ領域に読み出 して処理し、必要な中間データ又は一時的データを RAMの一時領域に保存しなが ら、サーバにアクセスしてきたクライアントの Webブラウザと通信しながら、後述する種 々の処理を行う。  [0049] The MPU operates based on the ROM OS, reads various sano and various applications stored in the HD into the RAM program area, and loads various databases and various databases from the HD according to their software. The data is read into the RAM data area, processed, and necessary intermediate data or temporary data is stored in the RAM temporary area while communicating with the client Web browser that accessed the server. Various kinds of processing are performed.
[0050] 図 2は、上記構成の旅行業における販売 ·在庫管理システムにおいて、通信ネット ワーク 1を介して行われる各種通信処理の概略を示すフローチャートである。  FIG. 2 is a flowchart showing an outline of various communication processes performed via the communication network 1 in the sales / inventory management system in the travel business having the above-described configuration.
先ず、顧客 6のカメラ付き携帯電話 (K) 7と、旅行会社 2のツーリストサーバ (S) 3と の通信処理にっ 、て説明する。  First, the communication process between the camera-equipped mobile phone (K) 7 of the customer 6 and the tourist server (S) 3 of the travel agency 2 will be described.
[0051] 図 2の上に示すように、カメラ付き携帯電話 (K) 7から、後述する二次元コードなど の特殊記号の撮影に基づくツーリストサーバ（S) 3へのアクセスが開始される (ステツ プ Kl)。 [0051] As shown in the upper part of FIG. 2, access from the mobile phone with camera (K) 7 to the tourist server (S) 3 based on photographing of special symbols such as a two-dimensional code described later is started (STEST). Kl).
[0052] 上記の特殊記号は、後述するラック力 配布されるカタログに掲載されている複数 種類の商品の画像をグループ毎に又は単独に特定する情報の URL (Uniform Reso urce Locater)を含む特殊記号である。  [0052] The above special symbol is a special symbol including a URL (Uniform Resource Locater) for identifying the images of multiple types of products listed in the catalog distributed by rack force described later for each group or individually. It is.
[0053] ツーリストサーバ（S)は、その URLによるアクセスに応じて、その URLに関わる特定 旅行商品の表示データをカメラ付き携帯電話 (K) 7に送信する (ステップ Sl)。 The tourist server (S) transmits display data of a specific travel product related to the URL to the camera-equipped mobile phone (K) 7 in response to access by the URL (step Sl).
これにより、上記 URLに関わる特定旅行商品の予約申込みのための画面がカメラ 付き携帯電話 (K) 7の表示画面に表示される。  As a result, a screen for reservation application of the specific travel product related to the above URL is displayed on the display screen of the mobile phone with camera (K) 7.
[0054] 顧客 6は、携帯電話 (K) 7の表示画面に表示された予約申込みのための画面に基 づ 、て入力を行 、、空室状況の問 、合わせをツーリストサーバ（S) 3に送信する (ス テツプ K2)。 [0054] Based on the reservation application screen displayed on the display screen of the mobile phone (K) 7, the customer 6 makes an input, asks for availability, and queries the tourist server (S) 3 To (step K2).
[0055] ツーリストサーバ（S) 3は、特には図示しな!、データベースサーバを介して、複数種 類の商品それぞれの在庫数データから成る商品在庫データベースを検索し、上記問 Vヽ合わせを受けた空室が存在するのを確認できたときは、予約フォーム画面の表示 データをカメラ付き携帯電話 (K) 7に送信する (ステップ S2)。 [0055] The tourist server (S) 3 is not specifically shown! The database server searches the product inventory database consisting of the inventory quantity data for each of a plurality of types of products and receives the above inquiry V. If you can confirm that there is a vacant room, display the reservation form screen. Data is transmitted to the camera-equipped mobile phone (K) 7 (step S2).
[0056] これにより、上記特定旅行商品の予約申込みのための予約フォーム画面がカメラ付 き携帯電話 (K) 7の表示画面に表示される。 [0056] Thereby, the reservation form screen for applying for reservation of the specific travel product is displayed on the display screen of the camera-equipped mobile phone (K) 7.
顧客 6は、携帯電話 (K) 7の表示画面に表示された上記予約フォーム画面の指示 に従って予約情報の入力を行って、その入力内容をツーリストサーバ（S) 3に送信す る（ステップ K3)。  Customer 6 inputs reservation information in accordance with the instructions on the reservation form screen displayed on the display screen of mobile phone (K) 7, and transmits the input contents to tourist server (S) 3 (step K3). .
[0057] ツーリストサーバ（S) 3は、予約情報の入力内容に手落ちが無いことを確認して決 済フォーム画面の表示データをカメラ付き携帯電話 (Κ) 7に送信する (ステップ S3)。  [0057] The tourist server (S) 3 confirms that there is no omission in the input contents of the reservation information, and transmits the display data of the settlement form screen to the camera-equipped mobile phone (Κ) 7 (step S3).
これにより、上記特定旅行商品の予約決済のための決済フォーム画面がカメラ付き 携帯電話 (Κ) 7の表示画面に表示される。  As a result, the payment form screen for the reservation payment of the specific travel product is displayed on the display screen of the camera-equipped mobile phone (Κ) 7.
[0058] 顧客 6は、携帯電話 (Κ) 7の表示画面に表示された上記決済フォーム画面の指示 に従って決済情報の入力を行って、その入力内容をツーリストサーバ（S) 3に送信す る（ステップ Κ4)。 [0058] Customer 6 inputs payment information in accordance with the instructions on the payment form screen displayed on the display screen of mobile phone (Κ) 7, and transmits the input contents to tourist server (S) 3 ( Step IV4).
[0059] 上記決済情報の入力内容には、少なくとも顧客 6が決済に使用するクレジットカード の番号と、そのクレジットカードの名義人の名前が含まれて!/、る。  [0059] The input contents of the payment information include at least the credit card number used by the customer 6 for payment and the name of the credit card holder!
ここで、ツーリストサーノ （S) 3は、上記クレジットカードの番号と、そのクレジットカー ドの名義人の名前と、決済すべき金額とに基づいて、図 2の中央に示すように、当該 名義人のクレジット残高や過去のクレジット支払い遅延状況等の信用状況を、代金支 払代行会社 (クレジットカード会社) 4のクレジットサーバ（C) 5に問い合わせる (ステツ プ S7)。  Here, Tourist Sano (S) 3 is based on the credit card number, the name of the credit card holder, and the amount to be paid, as shown in the center of FIG. The credit server (C) 5 of the payment payment agency (credit card company) 4 is inquired about the credit status such as the credit balance of the customer and the past credit payment delay status (step S7).
[0060] クレジットサーノ （C) 5は、上記の問い合わせを受けて、クレジットカードの契約顧客 のデータベースを検索し、クレジットカードの名義人の与信枠が上記決済すべき金額 に十分に見合うか否かを判断し、その判断結果を与信の可否情報としてツーリストサ ーバ（S) 3に送信する (ステップ C1)。  [0060] In response to the above inquiry, Creditsano (C) 5 searches the database of credit card contract customers, and confirms whether the credit card holder's credit line is sufficient for the amount to be settled. And sends the result of the determination to the tourist server (S) 3 as credit permission information (step C1).
[0061] 再び図 5の上に示すように、ツーリストサーバ（S) 3は、クレジットサーバ（C) 5から返 信された与信の可否情報が「可」を示しているときは予約完了を示す画面の表示デ ータ、与信の可否情報が「否」を示して 、るときは予約不成立を示す画面の表示デー タを、カメラ付き携帯電話 (K) 7に送信する (ステップ S4)。 [0062] そして、上記送信した表示データが予約完了を示す画面の表示データであるとき は上記の処理に続 、て、予約完了メッセージ画面の表示データをカメラ付き携帯電 話 (K) 7に送信する (ステップ S4)。 [0061] As shown in the upper part of FIG. 5 again, the tourist server (S) 3 indicates that the reservation has been completed when the credit permission information returned from the credit server (C) 5 indicates "possible". When the screen display data and credit availability information indicate “NO”, the screen display data indicating that the reservation is not established is transmitted to the camera-equipped mobile phone (K) 7 (step S4). [0062] Then, when the transmitted display data is display data indicating the completion of the reservation, the display data of the reservation completion message screen is transmitted to the mobile phone with camera (K) 7 following the above processing. (Step S4).
[0063] これにより、顧客 6に対して旅行商品の販売を確定する処理と、その販売の確定に 基づく上記顧客 6に対する上記旅行商品の売り上げ代金の課金の処理とが完了する 続いて、ツーリストサーバ (S) 3は、販売が確定した上記旅行商品を、商品在庫デ ータベースの当該旅行商品の在庫数データから引き落とす処理を行う。  [0063] This completes the process of confirming the sale of the travel product to the customer 6 and the process of charging the sales price of the travel product to the customer 6 based on the confirmation of the sale. (S) 3 performs the process of deducting the travel product whose sale has been confirmed from the inventory data of the travel product in the product inventory database.
[0064] そして、図 5の左中央から下に示すように、ツーリストサーバ（S) 3は、上記空室の売 り上げ報告を、 ASP (application service provider)表示ソフトによる伝票表示形式で 、 日計'週計の売り上げ確認情報と共に、旅館又はホテル 11の経営責任者 10の所 有する携帯電話 (R) 12に送信する (ステップ S6)。  [0064] Then, as shown below from the left center of FIG. 5, the tourist server (S) 3 reports the above-mentioned vacant sales report in a slip display format by ASP (application service provider) display software. The total 'weekly sales confirmation information' is transmitted to the mobile phone (R) 12 owned by the manager 10 of the inn or hotel 11 (step S6).
[0065] これにより、旅館又はホテル 11の経営責任者 10である主人、女将、又は番頭もしく はオーナー、支配人、又は営業部長は、リアルタイムで空室在庫の売り上げ状況を 把握することができる。  [0065] In this way, the owner, landlord, owner, manager, or sales manager who is the manager 10 of the inn or hotel 11 can grasp the sales status of the vacant stock in real time.
[0066] 尚、これらの経営責任者は、パンフレットの特殊記号と同様の自らの宿泊商品を示 す特殊記号を記載した簡易入力表を常時手元に所持しており、必要に応じて手元の 簡易入力表の所望の宿泊商品を示す特殊記号を携帯電話 (R) 12のカメラで撮像し 、ツーリストサーバ（S) 3にアクセスして、空室在庫データの更新、削除等を、空室の 状況に応じてリアルタイムで行うことができる (ステップ R1)。  [0066] These managers always have a handy input table with special symbols indicating their lodging products similar to the special symbols on the pamphlet, and keep the handy handy when necessary. Use the mobile phone (R) 12 camera to capture a special symbol indicating the desired accommodation item in the input table, access the tourist server (S) 3, and update or delete vacancy inventory data. Can be done in real time (step R1).
[0067] また、ツーリストサーバ（S) 3は、上記販売が完了した旅行商品に関わる空室在庫 の引き落としに続いて、更に、携帯電話 (K) 7から特殊記号のデータと共に送信され たラック設置場所提供者であるパンフレット取次ぎ店 8を示すデータに基づいて、当 該パンフレット取次ぎ店 8の勘定科目データに所定の取次ぎ手数料 (販売手数料)を 計上する処理を行う。  [0067] In addition, the tourist server (S) 3 installs the rack installed with the special symbol data from the mobile phone (K) 7 following the withdrawal of the vacant stock related to the travel products for which the sale has been completed. Based on the data indicating the pamphlet agency 8 that is the location provider, a process is performed to record a predetermined agency fee (sales fee) in the account item data of the pamphlet agency 8.
[0068] これにより、パンフレット取次ぎ店 8は、必要に応じて、いつでも通信端末 (P) 9を用 いて、ツーリストサーバ（S) 3にアクセスし、ラック力も取り出されたパンフレットによる 旅行商品の販売実績を確認することができる (ステップ Pl)。 [0069] また、ツーリストサーバ（S) 3は、例えば月初から月末まで等の所定の期間経過後 に、パンフレット取次ぎ店 8に対し上記計上されている取次ぎ手数料を通知し (ステツ プ S8)、これと共に、その取次ぎ手数料を、パンフレット取次ぎ店 8の取引金融機関 の口座に対して自動振込みする処理を行う。 [0068] As a result, the pamphlet agency 8 can access the tourist server (S) 3 at any time using the communication terminal (P) 9 as necessary, and the sales results of travel products using the pamphlet from which the rack power has been extracted. You can confirm (Step Pl). [0069] In addition, the tourist server (S) 3 notifies the pamphlet agency 8 of the above agency fee after a predetermined period, for example, from the beginning of the month to the end of the month (step S8). At the same time, the brokerage fee is automatically transferred to the account of the financial institution at the pamphlet agency 8.
[0070] 実施例 2  [0070] Example 2
図 3A、図 3Bは、上記旅行業における販売 ·在庫管理システムにおいて用いられる 商品販促用印刷物の例を模式的に示す図である。  FIG. 3A and FIG. 3B are diagrams schematically showing examples of product sales promotion printed materials used in the sales / inventory management system in the travel industry.
[0071] 図 3Aの上は厚い冊子の商品販促用印刷物 13を開いた状態を示しており、図 3A の下は、図 3Aの上に丸の破線 aで囲んで示す部分の拡大図と、その頁の右下に記 載されて!、る特殊記号 14と、その特殊記号 14を撮像して 、るカメラ付き携帯電話7 を示している。 [0071] The upper part of FIG. 3A shows a state in which a thick booklet printed product for sales promotion 13 is opened, and the lower part of FIG. 3A is an enlarged view of a part surrounded by a broken line a above FIG. The special symbol 14 and the mobile phone 7 with a camera are shown in the lower right of the page!
[0072] また、図 3Bの上は、例えば表紙.裏表紙とも合わせて 16枚綴じ程度の薄い冊子の 商品販促用印刷物（パンフレット） 15を示しており、図 3Bの中央はパンフレット 15の 適宜の頁を開いた状態を示し、図 3Bの下は、図 3Bの中央に丸の破線 bで囲んで示 す部分と同様部分の任意に開いた他の頁 16の拡大図と、その頁 16の左下に記載さ れて 、る特殊記号 17を撮像して 、るカメラ付き携帯電話 7を示して 、る。  [0072] Also, the upper part of FIG. 3B shows, for example, a printed booklet (pamphlet) 15 with a thin booklet of about 16 sheets, including the front cover and back cover, and the center of FIG. The lower part of FIG. 3B shows an enlarged view of another page 16 that is arbitrarily opened in the same part as the part surrounded by a circular broken line b in the center of FIG. The special symbol 17 shown in the lower left is imaged to show the camera-equipped mobile phone 7.
[0073] 図 3Bの下に示す任意の頁 16には、例えば、或る旅館 11の最も自慢とする内部施 設 l la、本館入り口近傍の外容 l lb、プラン名又は宿泊施設名 l lc、テーブル上に 並べられた主たる料理の見本 1 Id及び 1 le、そして、曜日ごと祭日 ·平日ごと宿泊人 数ごとの料金表 1 Ifなど力 フルカラーの写真画像と共に掲載されている。  [0073] The optional page 16 shown at the bottom of FIG. 3B includes, for example, the most proud internal facilities of a certain inn 11 l la, the exterior l lb near the main building entrance, the name of the plan or the name of the accommodation l lc Samples of the main dishes arranged on the table 1 Id and 1 le, and the price list for each day of the week / holiday and number of guests per weekday 1 If, etc. It is posted with full-color photographic images.
[0074] なお、上記の特殊記号 14又は 17は、例えば QRコード等の二次元コードであり、例 えば旅行会社のサーバの URL (uniform resource locator)、上記商品販促用印刷物 13又は 15に関わる広告名称、広告日付、又は商品コードのいずれか又は全てを含 む情報である。勿論、特殊記号は QRコード等の二次元コードと限ることなくバーコ一 ド、電子透かし、又はその他の記号等力 成るものであってもよい。  [0074] The special symbol 14 or 17 is a two-dimensional code such as a QR code, for example, a URL (uniform resource locator) of a travel agency server, an advertisement related to the product promotion printed matter 13 or 15, for example. This information includes any or all of the name, advertisement date, and product code. Of course, the special symbol is not limited to a two-dimensional code such as a QR code, and may be a bar code, a digital watermark, or another symbol.
[0075] また、特殊記号 17は、パンフレット 15の頁ごとに記載するとは限らず、パンフレット 1 5の表紙のみに記載する場合もある。頁ごとに記載された特殊記号 17からは、その 特殊記号 17が記載されていた頁の旅行方品の詳細画像のサイトにログインするが、 表紙のみに記載された特殊記号 17からは、そのパンフレット 15の全頁に掲載されて V、る全旅行商品の一覧画面のサイトにログインするようになる。 [0075] Further, the special symbol 17 is not necessarily described for each page of the pamphlet 15, but may be described only on the cover of the pamphlet 15. From the special symbol 17 listed on each page, you log in to the site for the detailed image of the travel goods on the page where the special symbol 17 was listed. From the special symbol 17 on the cover page only, you can log in to the website of the list of all travel products listed on the entire page of the pamphlet 15.
[0076] また、商品販促用印刷物 13及び 15は、いずれも例えば裏表紙の下方の空白部分 に、当該商品販促用印刷物 13又は 15を無料配布すべく展示場所を提供するパンフ レット取次ぎ店 8の名称と共に、そのパンフレット取次ぎ店 8を特定するコード又は電 話番号が印刷又は捺印等によって記載されている。  [0076] In addition, the product sales printed materials 13 and 15 are, for example, the pamphlet agency 8 that provides an exhibition place for free distribution of the product sales printed material 13 or 15 in the blank portion below the back cover. Along with the name, a code or telephone number identifying the pamphlet agency 8 is printed or stamped.
[0077] また、特に薄い冊子のパンフレット 15は、種類ごとに 1冊あたりの重量が前述したッ 一リストサーバ 3の所定の記憶領域に記録されている。  [0077] Further, in the thin booklet pamphlet 15, the weight per book for each type is recorded in the predetermined storage area of the list server 3 described above.
実施例 3  Example 3
本発明の旅行業における販売'在庫管理システムにおいては、主として図 3Bに示 す薄い冊子のパンフレット 15が用いられる。そして、パンフレット 15を各種取り揃えて 、ラックに載置収容し、不特定多数の人々に無料配布する。以下このラックについて 説明する。  In the sales' inventory management system in the travel industry of the present invention, a thin booklet pamphlet 15 shown in FIG. 3B is mainly used. A variety of pamphlets 15 are collected, stored in racks, and distributed free of charge to an unspecified number of people. This rack will be described below.
[0078] 図 4A、 Bは、上記のパンフレット 15を各種取り揃えて載置収容して提示し通行人に 無料で提供するラックの設置状態を示す図である。  [0078] FIGS. 4A and 4B are diagrams showing an installation state of racks that are provided with various pamphlets 15 placed and accommodated and provided to passers-by for free.
図 4Aは、〇〇ツーリストと名乗る旅行会社の代理店 18の出入り口脇に 2つのラック Figure 4A shows two racks beside the entrance / exit of the agency 18 of a travel agency named 〇Tourist
19が設置されている状態を示している。また、図 4Bは、〇〇〇〇〇shopという一般 商店 21の夜間になってシャッターを下ろして閉じた出入り口の前に設置したままにな つて!/、る 2つの無人のラック 19を示して!/ヽる。 19 shows the installed state. Figure 4B also shows two unmanned racks 19 at the night of a general store 21 called “000.00 shop” that is installed in front of a closed doorway with the shutter down! ! / Speak.
[0079] いずれのラック 19も、それらの各載置棚には各種取り揃えたパンフレット 15が大量 に載置収容されている。不特定多数の通行人 22は、パンフレット 15を任意に手にと つて自由に自宅に持ち' J帚ることができる。 [0079] Each rack 19 has a large amount of various pamphlets 15 placed and stored on each of the mounting shelves. An unspecified number of passers-by 22 can freely take pamphlets 15 in their homes at home.
[0080] 通行人 22が自宅に持ち帰ったパンフレット 15の各頁には、図 3Bの下に示したよう な旅館又はホテル 11の宣伝広告力 なる旅行商品 1 la〜： L Ifが、二次元コードの特 殊記号 17と共に掲載されている。 [0080] Each page of pamphlet 15 that passer-by 22 took home is shown in the bottom of Figure 3B. The travel product 1 la ~: L If is a two-dimensional code. With the special symbol 17
[0081] パンフレット 15を自宅に持ち帰った通行人 22は、所望の旅行商品が掲載されてい る頁を探し出し、その特殊記号 17をカメラ付き携帯電話 7で撮像して、所望の旅行商 品のサイトにアクセスすることができる。この通行人 22は、すなわち図 1及び図 2に示 した顧客 6である。 [0081] A passerby 22 who took the pamphlet 15 home, searched for a page on which the desired travel product was posted, captured the special symbol 17 with the camera-equipped mobile phone 7, and then the site of the desired travel product. Can be accessed. This passerby 22 is shown in Figure 1 and Figure 2. Customer 6.
[0082] また、パンフレット 15の裏表紙には、そのパンフレット 15が図 4Aのラック 19から持 ち帰ったものであった場合は「〇〇ツーリスト」の特定コード又は電話番号が記載され ており、図 4Bのラック 19から持ち帰ったものであった場合は「〇〇〇〇〇shop」の特 定コード又は電話番号が記載されている。  [0082] On the back cover of pamphlet 15, if the pamphlet 15 is brought back from rack 19 in FIG. 4A, a specific code or telephone number of “00 tourist” is written. If it was taken from rack 19 in Fig. 4B, the special code or telephone number of “000.00 shop” is indicated.
[0083] 所望の旅行商品のサイトにアクセスした顧客 6は、その特定コード又は電話番号を 入力してサイトに発信する。これにより、図 2に示したツーリストサーバ 3は、どこに設 置されて!、たラック 19から取り出されたパンフレット 15によって予約の申込みが行わ れて 、るのか認識することができる。 [0083] The customer 6 who accesses the site of the desired travel product inputs the specific code or telephone number and sends it to the site. This makes it possible to recognize where the tourist server 3 shown in FIG. 2 is installed! And the application for the reservation is made by the pamphlet 15 taken out from the rack 19.
[0084] 図 5は、上記のラック 19の基本的な構成を示す図である。図 5に示すようにラック 19 は、 4段の載置棚 23を備えており、それらの載置棚 23の上には、それぞれ 4列に分 かれて、各列ごとに複数のパンフレット 15が載置収容されている。 FIG. 5 is a diagram showing a basic configuration of the rack 19 described above. As shown in FIG. 5, the rack 19 includes four stages of mounting shelves 23, and each pamphlet 15 is divided into four rows on the mounting shelves 23. Placed and accommodated.
[0085] 図 5の例では 4段 X 4列で 16種類のパンフレット 15が載置収容されていることにな る。あるものは全国の主立ったホテルば力りの案内であったり、あるものは特定観光 地の旅館ば力ゝりを集めた案内であったりする。 In the example of FIG. 5, 16 types of pamphlets 15 are placed and accommodated in 4 rows × 4 rows. One is a guide to the power of major hotels throughout the country, and the other is a guide to gathering power from a ryokan in a specific tourist spot.
[0086] 図 6は、ラックの他の構成例（その 1)を示す図である。図 6に示すラック 24も、 4段の 載置棚 23を備え、各載置棚 23ごとに 4列にパンフレット 15を載置収容している。 FIG. 6 is a diagram showing another configuration example (No. 1) of the rack. The rack 24 shown in FIG. 6 also includes four stages of mounting shelves 23, and each of the mounting shelves 23 stores and accommodates pamphlets 15 in four rows.
[0087] 各載置棚 23ごとに、載置棚 23の上方手前に検知用走査光路 26を有する光透過 型光学センサ 27が配設されている。また、載置棚 23に近接して所定の一箇所 (図 6 の例では、ラック 24の 1段目と 2段目の載置棚 23の中間の位置に対応する右外側面 の位置）に通信装置 28が配設されている。 For each mounting shelf 23, a light transmission type optical sensor 27 having a detection scanning optical path 26 is provided in front of the mounting shelf 23. In addition, at a predetermined location close to the mounting shelf 23 (in the example of FIG. 6, the position on the right outer surface corresponding to the intermediate position between the first and second mounting shelves 23 of the rack 24). A communication device 28 is provided.
[0088] 通信装置 28は、赤外線通信機能を有する携帯電話 29を図の矢印 cで示すように 中に差し入れる携帯電話差し入れ口 28— 1が形成されており、この携帯電話差し入 れロ 28— 1に赤外線通信機能を有する携帯電話 29を差し入れることにより、通信装 置 28と光透過型光学センサ 27が起動する。 [0088] The communication device 28 is formed with a mobile phone insertion slot 28-1, into which a mobile phone 29 having an infrared communication function is inserted as shown by an arrow c in the figure. — When a mobile phone 29 having an infrared communication function is inserted into 1, the communication device 28 and the light transmission type optical sensor 27 are activated.
[0089] 通行人 (顧客 6)が携帯電話 29を通信装置 28の携帯差し入れ口 28— 1差し入れ、 任意の載置棚 23から所望のパンフレット 15を取り出すと、そのパンフレット 15が検知 用走査光路 26が一時的に遮断する。 [0090] 光透過型光学センサ 27の発光部は、高い周波数のパルス光を発射しており、通信 装置 28は、光透過型光学センサ 27の受光部でパルス光が遮断された光透過型光 学センサ 27の配設位置と、遮断されたパルスの周波数の位置を知ることによって、ど の載置棚 23の、どの列 (載置箇所)のパンフレット 15が取り出されたかを認識すること ができる。 [0089] When a passerby (customer 6) inserts the mobile phone 29 into the insertion slot 28-1 of the communication device 28 and takes out the desired pamphlet 15 from the optional mounting shelf 23, the pamphlet 15 is detected as a scanning optical path 26. Is temporarily shut off. The light emitting unit of the light transmissive optical sensor 27 emits high-frequency pulsed light, and the communication device 28 is a light transmissive light whose pulse light is blocked by the light receiving unit of the light transmissive optical sensor 27. By knowing the position of the sensor 27 and the position of the frequency of the blocked pulse, it is possible to recognize which column (mounting place) of the pamphlet 15 of which mounting shelf 23 has been taken out. .
[0091] その認識に基づいて、通信装置 28は、一方では、携帯電話 29と赤外線通信を行 い、携帯電話の電話番号、取り出されたパンフレット 15の種類、予約管理番号等の データの送受信を行い、他方では、ツーリストサーバ 3との間で、上記のデータの他 に、日時、場所などのデータを送信する。  [0091] Based on the recognition, the communication device 28, on the other hand, performs infrared communication with the mobile phone 29, and transmits and receives data such as the mobile phone number, the type of the pamphlet 15 taken out, and the reservation management number. On the other hand, in addition to the above data, data such as date and time and location are transmitted to the tourist server 3.
[0092] 尚、携帯電話 29の GSP (global positioning system :グローバル 'ポジショニング'シ ステム、衛星利用測位システム、全地球位置発見システム、全地球測位システム、汎 世界測位システム)機能を用いて現在地すなわちラック 24の設置位置を認識し、そ の時点で取り出されたパンフレット 15に、携帯電話の電話番号と、シリアルに発生さ せた予約申込み番号とを関連付けて、ツーリストサーバ 3に送信するようにしてもょ ヽ  [0092] The mobile phone 29's GSP (global positioning system: global positioning system, satellite positioning system, global positioning system, global positioning system, global positioning system) Recognize the 24 installation positions, and associate the telephone number of the mobile phone with the reservation application number generated serially in the pamphlet 15 taken out at that time, and send it to the tourist server 3.ヽ
[0093] そうすれば、パンフレット 15に通し番号を印刷するなどの手数を要せずに、取り出さ れたパンフレットを特定でき、予約購入時の顧客 6の入力作業も簡略ィ匕することがで きる。 [0093] By doing so, it is possible to specify the taken-out brochure without the need for printing the serial number on the brochure 15, and to simplify the input operation of the customer 6 at the time of reservation purchase.
[0094] 図 7は、ラックの他の構成例（その 2)を示す図である。図 7に示すラック 30も、 4段の 載置棚 23を備え、各載置棚 23ごとに 4列にパンフレット 15を載置収容している。  FIG. 7 is a diagram showing another configuration example (No. 2) of the rack. The rack 30 shown in FIG. 7 also includes four stages of mounting shelves 23, and each of the mounting shelves 23 stores and accommodates pamphlets 15 in four rows.
[0095] 各載置棚 23ごと、パンフレット 15の列 (載置箇所)ごとに、図では定かに見えないが 厚みセンサが配設されており、この厚みセンサごとに対応して ICタグ 31が配設されて いる。また、載置棚 23に近接して所定の一箇所（図 7の例では、ラック 30の 1段目と 2 段目の載置棚 23の中間の位置に対応する右外側面の位置）に通信装置 32が配設 されている。  [0095] A thickness sensor is provided for each mounting shelf 23 and for each column (placement location) of pamphlet 15, which is not clearly shown in the figure, and an IC tag 31 is provided for each thickness sensor. It is arranged. In addition, at a predetermined location close to the mounting shelf 23 (in the example of FIG. 7, the position on the right outer surface corresponding to the intermediate position between the first and second mounting racks 23 of the rack 30). A communication device 32 is provided.
[0096] 通信装置 32は、その近傍にかざされた携帯電話 7や各 ICタグ 31と、例えばブルー トゥース通信などの超近距離通信を行うことができると共に、ツーリストサーバ 3との間 で、無線通信を行うことができる。 [0097] これにより、この場合も、どの載置棚 23の、どの列 (載置箇所)のパンフレット 15が 取り出されたかを認識することができ、その取り出されたパンフレット 15の種類、予約 管理番号等のデータの送受信を携帯電話 7との超近距離通信で行い、また、携帯電 話の電話番号を認識することができる。 [0096] The communication device 32 can perform ultra short-range communication such as Bluetooth communication with the mobile phone 7 or each IC tag 31 held in the vicinity thereof, and wirelessly communicate with the tourist server 3. Communication can be performed. [0097] Thus, in this case as well, it is possible to recognize which column (mounting place) of the pamphlet 15 of which mounting shelf 23 has been extracted, the type of the extracted pamphlet 15, and the reservation management number. Such data can be transmitted / received by ultra short-range communication with the mobile phone 7, and the phone number of the mobile phone can be recognized.
[0098] そして、この場合も、通信装置 32は、ツーリストサーバ 3との間で、上記のデータの 他に、日時、場所などのデータを送信する。ツーリストサーバ 3は、取り出されたパン フレット 15の種類やその残数をリアルタイムで把握することができる。 In this case as well, the communication device 32 transmits data such as date and time in addition to the above data to and from the tourist server 3. The tourist server 3 can grasp in real time the type and the remaining number of the pamphlets 15 taken out.
[0099] 図 8は、ラックの他の構成例（その 3)を示す図である。図 8に示すラック 33も、 4段の 載置棚 34を備え、各載置棚 34ごとに 4列にパンフレット 15を載置収容している。 FIG. 8 is a diagram showing another configuration example (No. 3) of the rack. The rack 33 shown in FIG. 8 also includes four stages of mounting shelves 34, and each of the mounting shelves 34 stores and accommodates pamphlets 15 in four rows.
[0100] 但し、本例では、各載置棚 34は、パンフレット 15の列 (載置箇所)ごとに、すなわち[0100] However, in this example, each placement shelf 34 is provided for each row (placement location) of the pamphlet 15, that is,
4つに分割されている。そして、分割された各列の載置箇所を形成する棚部分は、後 端部を支点にして揺動可能に配置されている。そして、その前端下部にデジタル重 量計 35が圧接して配置されている。このデジタル重量計 35は、 1冊のパンフレット 15 の重量分の変化を容易に計量することができる。 It is divided into four parts. And the shelf part which forms the mounting location of each divided | segmented row | line | column is arrange | positioned so that rocking is possible for a rear end part as a fulcrum. A digital weigh scale 35 is disposed in pressure contact with the lower end of the front end. This digital weigh scale 35 can easily measure changes in the weight of one pamphlet 15.
[0101] また、載置棚 23に近接して所定の一箇所（図 8の例では、ラック 33の 1段目と 2段目 の載置棚 34の中間の位置に対応する右外側面の位置）に通信装置 32が配設され ている。 [0101] In addition, a predetermined location near the mounting shelf 23 (in the example of FIG. 8, the right outer surface corresponding to the intermediate position between the first and second mounting shelves 34 of the rack 33). Communication device 32 is installed at (position).
[0102] 通信装置 32は、デジタル重量計 35と有線で電気的に接続されており、また、その 近傍にかざされた携帯電話 7と、例えばブルートゥース通信などの超近距離通信を行 うことができる。そして、ツーリストサーバ 3との間では、無線通信を行うことができる。  [0102] The communication device 32 is electrically connected to the digital weighing scale 35 in a wired manner, and can perform ultra short-distance communication such as Bluetooth communication with the mobile phone 7 held in the vicinity thereof. it can. Then, wireless communication can be performed with the tourist server 3.
[0103] これにより、この場合も、どの載置棚 34の、どの列 (載置箇所)のパンフレット 15が 取り出されたかを認識することができ、その取り出されたパンフレット 15の種類、予約 管理番号等のデータの送受信を携帯電話 7との超近距離通信で行い、また、携帯電 話の電話番号を認識することができる。 [0103] Thus, in this case as well, it is possible to recognize which column (mounting place) of the pamphlet 15 of which mounting shelf 34 has been extracted, the type of the extracted pamphlet 15, and the reservation management number. Such data can be transmitted / received by ultra short-range communication with the mobile phone 7, and the phone number of the mobile phone can be recognized.
[0104] そして、この場合も、通信装置 32は、ツーリストサーバ 3との間で、上記のデータの 他に、日時、場所などのデータを送信する。ツーリストサーバ 3は、取り出されたパン フレット 15の種類やその残数をリアルタイムで把握することができる。  In this case as well, the communication device 32 transmits data such as date and time in addition to the above data to and from the tourist server 3. The tourist server 3 can grasp in real time the type and the remaining number of the pamphlets 15 taken out.
[0105] 尚、上記ラックの他の構成例（その 1、その 2、その 3)において、通信装置 28又は 3 2は、いずれもバーコード、 QRコード等の特殊記号を読み取る機能のないカメラ付き 携帯電話に対しては、パンフレット 15の特殊記号 17を読み取り、読み取った特殊記 号 17に連動して、ツーリストサーバ 3の Webサイトにログインできるアプリケーションを 携帯電話にインストールすることができる。 [0105] In other configuration examples of the rack (No. 1, No. 2, No. 3), the communication device 28 or 3 2) For camera-equipped mobile phones that do not have the ability to read special symbols such as bar codes and QR codes, the special symbol 17 in the pamphlet 15 is read, and the tourist server is linked to the read special symbol 17. Applications that can log in to the 3 websites can be installed on mobile phones.
[0106] 図 9は、ラックの他の構成例（その 4)を示す図である。尚、図 9には、図 6乃至図 8と 同一構成部分には図 6乃至図 8と同一の番号を付与して示している。すなわち、図 9 に示す構成は、図 6乃至図 8に示したラックの他の構成例（その 1、その 2、その 3)に おける構成をほとんど全て取り込んだ構成となっている。したがって、説明は省略す る。 [0106] Fig. 9 is a diagram showing another configuration example (part 4) of the rack. In FIG. 9, the same components as those in FIGS. 6 to 8 are denoted by the same reference numerals as those in FIGS. That is, the configuration shown in FIG. 9 incorporates almost all the configurations in the other configuration examples (No. 1, No. 2, and No. 3) of the rack shown in FIG. 6 to FIG. Therefore, the explanation is omitted.
[0107] 実施例 4  [0107] Example 4
ところで、前述の図 2では本発明のラック及びそれを用いた旅行業における販売 · 在庫管理システムにおける全体として処理の流れの概略を説明した力 ここでは、実 施例 4として顧客 6とツーリストサーバ 3との通信処理に限定して説明する。  By the way, in FIG. 2 described above, the power for explaining the outline of the processing flow as a whole in the rack of the present invention and the sales / inventory management system in the travel industry using the rack is explained. The description will be limited to the communication process.
[0108] 尚、以下の説明では、図 1に示したツーリストサーバ 3 (3— 1、 3— 2)を、ホストサー バ 3— 1、 Web - Shoppingサーバ（以下、 WSサーバと!/ヽぅ） 3— 2として説明する。 [0108] In the following description, tourist server 3 (3-1, 3-2) shown in Fig. 1 is replaced with host server 3-1, Web-Shopping server (hereinafter referred to as WS server! / ヽ ぅ). This will be described as 3-2.
[0109] また、顧客 6は個人ではなぐ旅行愛好会などの集団旅行の責任者としてパンフレ ット 15の旅行商品の予約を申し込む場合を例にとって説明する。勿論、顧客 6は社 員旅行の幹事であってもよ 、。 [0109] Further, an example will be described in which the customer 6 applies for a reservation for a pamphlet 15 travel product as a person in charge of a group travel such as a travel lover's party. Of course, customer 6 may be an employee travel secretary.
[0110] 図 10は、実施例 4としての顧客 6のカメラ付き携帯電話 (以下、単に携帯電話という[0110] FIG. 10 shows a camera-equipped cellular phone of customer 6 (hereinafter simply referred to as a cellular phone) as Example 4.
) 7とツーリストサーバ 3との通信処理を説明するフローチャートである。 7 is a flowchart for explaining communication processing between 7 and the tourist server 3.
図 11、図 12、図 13は、それぞれ上記の通信処理において携帯電話 7の表示装置 に表示される表示画面の例を示す図である。  FIG. 11, FIG. 12, and FIG. 13 are diagrams showing examples of display screens displayed on the display device of the mobile phone 7 in the communication processing described above.
[0111] 先ず、図 10において、携帯電話 7の特殊コード読取機能を起動すると特殊記号 17 の読取りと、その読取った特殊記号 17の解読と、その解読した内容に従って携帯電 話用 Webサイトにログインするブラウザが起動する。 [0111] First, in FIG. 10, when the special code reading function of the mobile phone 7 is activated, the special symbol 17 is read, the special symbol 17 is read, and the mobile phone website is logged in according to the decoded content. Browser to start.
[0112] 携帯電話ブラウザ (以下、単にブラウザという）は、 WSサーバ 3の旅行商品サイトに ログインし、そのトップページ（本来のホームページ、極く近年ではホームページとい うと当該サイトの全ページを指す場合が多い)の画像を携帯電話 7の表示装置に表 示する。 [0112] A mobile phone browser (hereinafter simply referred to as a browser) logs in to the travel product site of WS Server 3, and may refer to the top page (the original home page, and in recent years, the home page, all pages of the site). Many images are displayed on the display device of mobile phone 7. Show.
[0113] これにより、例えば図 11のトップページ画面 36が携帯電話 7の表示装置に表示さ れる。図 11の例では、トップページ画面 36には、上に大きく「〇〇旅予約」と、このサ イトの名称が表示され、その下にやや小さく「〇〇ツーリスト」と、このサイトを運営する 旅行会社名が表示され、その下方に一線を画して、比較的細かな文字で旅の名称 や、仕向け地、特別広告のホテル名、特別な施設などの簡単な紹介が表示されてい る。  Thereby, for example, the top page screen 36 of FIG. 11 is displayed on the display device of the mobile phone 7. In the example shown in Fig. 11, the top page screen 36 displays a large “00 travel reservation” on the top and the name of this site, and a slightly smaller “00 tourist” below this site. The name of the travel agency is displayed, and a line below it shows a brief introduction of the name of the trip, destination, hotel name of special advertisement, special facilities, etc. in relatively fine characters.
[0114] ここで、顧客 6が携帯電話 7の決定ボタンを押すと、上記のログインに用いられた特 殊記号 17がパンフレット 15の表紙のみに記載された特殊記号 17であった場合は、 ブラウザは、 WSサーバ 3— 2の宿情報から商品一覧画面を取得して、その商品一覧 画面を携帯電話 7の表示装置に表示する (以下、単に携帯電話 7に表示するという） ( ステップ Ul)。  [0114] Here, when the customer 6 presses the decision button of the mobile phone 7, if the special symbol 17 used for the above login is the special symbol 17 described only on the cover of the pamphlet 15, the browser Acquires the product list screen from the accommodation information of the WS server 3-2 and displays the product list screen on the display device of the mobile phone 7 (hereinafter simply referred to as the mobile phone 7) (step Ul).
[0115] これにより、例えば図 11の商品一覧画面 37が携帯電話 7に表示される。図 11に示 す例では、最上部に旅の名称、その下に地名、その下にメニュー選択の指示、そし て、その下方に、見出しの案内メニューとして、推薦される宿、有名旅館、リゾートホテ ルなどの、宿泊施設を指定するページへ移行するリンクメニューと、〇〇温泉、〇〇 高原、□□湯元などの、地域を指定するページへ移行するリンクメニューが表示され ている。  Thereby, for example, the product list screen 37 of FIG. 11 is displayed on the mobile phone 7. In the example shown in Fig. 11, the name of the trip at the top, the place name below it, the menu selection instruction below it, and the heading guide menu below it are recommended hotels, famous inns and resorts. A link menu for moving to a page for specifying accommodation such as a hotel, and a link menu for shifting to a page for specifying a region, such as OO hot spring, OO plateau, and □ Yumoto are displayed.
[0116] 顧客 6は、好みに従ってリンクメニューを選択して決定ボタンを押すということを繰り 返してリンクを迪り、最終的にひとつの旅館又はホテルを選択して決定ボタンを押す と、ブラウザは、 WSサーバ 3— 2の宿情報から商品詳細画面を取得して、その商品 詳細画面を携帯電話 7に表示する (ステップ U2)。  [0116] Customer 6 chooses a link menu according to his / her preference and presses the enter button repeatedly, hits the link, finally selects one inn or hotel and presses the enter button, then the browser The product details screen is acquired from the accommodation information of WS server 3—2, and the product details screen is displayed on mobile phone 7 (step U2).
[0117] これにより、例えば図 11の商品詳細画面 38が携帯電話 7に表示される。図 11に示 す例では、最上部に「〇〇パンフレット」とパンフレットの名称が表示され、その下に「 〇〇旅予約」と旅の名称が表示され、その下に「空室照会」とこの表示画面の名称が 表示され、その下方の表示画面 (最下端はスクロールで表示可能、以下同様）には、 選択されたホテル名が「〇〇ホテル」と表示され、食事条件が夕朝食付きであること が表示され、その下に必要事項の入力を促すメッセージが表示され、その下方に、 各種必要事項の入力窓が表示されて 、る。 As a result, for example, the product detail screen 38 of FIG. 11 is displayed on the mobile phone 7. In the example shown in Fig. 11, “00 pamphlet” and the name of the pamphlet are displayed at the top, “00 travel reservation” and the name of the travel are displayed below it, and “vacancy inquiry” is displayed below it. The name of this display screen is displayed, and on the display screen below it (the bottom end can be displayed by scrolling, the same applies below), the selected hotel name is displayed as “00 Hotel”, and the meal conditions include dinner. Is displayed, a message prompting you to enter necessary information appears below it, and below that, An input window for various necessary items is displayed.
[0118] 表示されている入力窓は、宿泊開始日、宿泊日数、必要部屋数、大人男女別人数 、児童、小児、乳児別人数などの入力が出来るようになっている。  [0118] The displayed input window can be used to input the accommodation start date, the number of stay days, the number of rooms required, the number of adults by gender, the number of children, children, infants, and the like.
また、上記のトップページ画面 36で、顧客 6が携帯電話 7の決定ボタンを押したとき 、ログインに用いられた特殊記号 17がパンフレット 15の各頁ごとの個々の旅館又は ホテル等の宿泊施設ごとに記載された特殊記号 17であった場合は、ブラウザは、 W Sサーバ 3— 2の宿情報から、その特殊記号 17の情報に基づいて、当該選択された 旅館又はホテルの商品詳細画面を取得して、その商品詳細画面を携帯電話 7に表 示する (ステップ U2)。  In addition, when customer 6 presses the decision button on mobile phone 7 on top page screen 36 above, special symbol 17 used for login is displayed for each individual inn or hotel, etc. If it is the special symbol 17 described in, the browser acquires the product details screen of the selected inn or hotel from the accommodation information of the WS server 3-2 based on the information of the special symbol 17. Then, the product detail screen is displayed on the mobile phone 7 (step U2).
[0119] これにより、上記の商品一覧画面 37のリンクカも迪つた場合と同様の例えば図 11 の商品詳細画面 38が携帯電話 7に表示される。つまり、顧客 6は、いずれにしても、 所望の旅館又はホテルの商品詳細画面 38に迪り着くことができる。  As a result, for example, the product detail screen 38 shown in FIG. 11 is displayed on the mobile phone 7 in the same manner as when the link list of the product list screen 37 is also obtained. That is, in any case, the customer 6 can reach the product detail screen 38 of the desired inn or hotel.
[0120] この商品詳細画面 38において、顧客 6が上述した必要事項の全ての入力を完了し て、空室確認ボタンを「カーソルキーで選択して決定ボタンを押す」（以下、単にクリツ クするという）と、ブラウザは、ホストサーバ 3—1にアクセスし、空室確認情報を取得し て、その取得した空室確認結果画面を携帯電話 7に表示する (ステップ U3)。  [0120] On the product detail screen 38, the customer 6 completes the input of all the necessary items described above, and selects the vacancy confirmation button using the cursor keys and presses the enter button (hereinafter simply clicked). The browser accesses the host server 3-1, obtains vacancy confirmation information, and displays the obtained vacancy confirmation result screen on the mobile phone 7 (step U3).
[0121] これにより、例えば図 11の空室確認結果画面 39又は 40が携帯電話 7に表示され る。図 11に示す空室確認結果画面 39の例は、空室有りの場合であり、画面の最上 部にパンフレットの名称、その下に旅の名称、その下に「空室照会結果」の画面名称 があり、その下方の表示画面には、予約が可能である旨のメッセージと、選択されて いる上記の宿泊施設名「〇〇ホテル」と当ホテルの食事条件「夕朝食付き」が改めて 表示され、その下方に、上記入力された必要事項が一覧表示されている。  Thus, for example, the vacancy confirmation result screen 39 or 40 shown in FIG. 11 is displayed on the mobile phone 7. The example of the vacancy confirmation result screen 39 shown in Fig. 11 is when there is a vacancy. The name of the brochure is at the top of the screen, the name of the trip is below it, and the screen name of “Vacancy inquiry result” is below it. There is a message on the display screen below that the reservation is possible, and the name of the selected accommodation facility “00 Hotel” and the dining conditions of the hotel “Evening breakfast included” are displayed again. Below that, the input necessary items are listed.
[0122] また、空室確認結果画面 40の例は、空室無しの場合であり、画面の最上部にパン フレットの名称、その下に旅の名称、その下に「空室照会結果」の画面名称があり、そ の下方の表示画面には、空室が無 、旨の簡単なメッセージが表示されて 、る。  [0122] In addition, the example of the vacancy confirmation result screen 40 is a case where there is no vacancy, the name of the pamphlet is at the top of the screen, the name of the trip is below it, and the “vacancy inquiry result” is below it. There is a screen name, and a simple message indicating that there is no vacancy is displayed on the display screen below.
[0123] この場合は、顧客 6は戻るボタンをクリックして（図 10のステップ U3からの [NG]戻 る）商品詳細画面 38に戻り、更に取消ボタンを押して、パンフレット 15の他の旅館又 はホテルを探すことになる。 [0124] 一方、空室確認結果画面 39のように空室有りの場合であれば、顧客 6は、予約受 付ボタンをクリックする（図 10のステップ U3からの [OK])。これを受けてブラウザは、 メール設定確認画面を携帯電話 7に表示する (ステップ U4)。 [0123] In this case, customer 6 clicks the return button ([NG] from step U3 in FIG. 10) to return to the product detail screen 38, and then presses the cancel button to select another inn or pamphlet in brochure 15. Will look for a hotel. [0124] On the other hand, if there is a vacancy as shown in the vacancy confirmation result screen 39, the customer 6 clicks the reservation acceptance button ([OK] from step U3 in Fig. 10). In response, the browser displays a mail setting confirmation screen on the mobile phone 7 (step U4).
[0125] これにより、例えば図 12に示すようなメール設定確認画面 41が携帯電話 7に表示 される。図 12に示すメール設定確認画面 41の例では、最上部にパンフレットの名称 の「〇〇パンフレット」、その下に旅の名称の「〇〇旅予約」、その下にこの表示画面 の名称の「メール設定確認」が表示されて!ヽる。  Thereby, for example, a mail setting confirmation screen 41 as shown in FIG. 12 is displayed on the mobile phone 7. In the example of the mail setting confirmation screen 41 shown in FIG. 12, the name of the pamphlet is “00 pamphlet” at the top, the name of the travel is “00 travel reservation” below it, and the name of this display screen is below it. “E-mail setting confirmation” is displayed.
[0126] そして、その下方に、この〇〇旅予約システムでは予約完了の電子メールを送信 するようにして 、ることの通知と、顧客 6の携帯電話 7が電子メールの着信拒否設定を 設定して!/、るか否かの問 、合わせが表示されて 、る。  [0126] Below that, in this trip reservation system, a reservation completion e-mail is sent, and the notification that the customer 6 is in the mobile phone 7 sets the e-mail rejection setting. A question / no-question is displayed.
[0127] これにたいして、顧客 6は、着信拒否設定を設定していなければ、いいえボタンをク リックし、着信拒否設定を設定していれば、はいボタンをクリックする。  [0127] On the other hand, if the call rejection setting is not set, the customer 6 clicks the No button, and if the call rejection setting is set, the customer 6 clicks the Yes button.
顧客 6が、いいえボタンをクリックしたときは、予約完了の電子メール送信に支障は 生じないので、ブラウザは、ホストサーバ 3—1から予約情報入力画面を取得して、そ の予約情報入力画面を携帯電話 7に表示する (ステップ U6)。  When customer 6 clicks the No button, there is no problem in sending an e-mail indicating that the reservation has been completed, so the browser acquires the reservation information input screen from the host server 3-1, and displays the reservation information input screen. Display on mobile phone 7 (step U6).
[0128] これにより、例えば図 12に示すような予約情報登録画面 43、募集型企画旅行条件 書画面 44、及び予約情報入力用画面 45が順次携帯電話 7に表示される。  Thus, for example, a reservation information registration screen 43, a recruitment type planned travel condition document screen 44, and a reservation information input screen 45 as shown in FIG.
他方、顧客 6が、はいボタンをクリックすると、ブラウザは、ホストサーバ 3—1から取 得したメール設定方法説明画面を携帯電話 7に表示する (ステップ U5)。  On the other hand, when the customer 6 clicks the Yes button, the browser displays the mail setting method explanation screen obtained from the host server 3-1 on the mobile phone 7 (step U5).
[0129] これにより、例えば、図 12に示すようなメール設定方法説明画面 42が表示される。  As a result, for example, a mail setting method explanation screen 42 as shown in FIG. 12 is displayed.
この場合も、画面の最上部にはパンフレットの名称の「〇〇パンフレット」が表示され、 その下に旅の名称の「〇〇旅予約」が表示され、その下にこの表示画面の名称の「メ ール設定方法説明」が表示される。  In this case as well, the pamphlet name “00 pamphlet” is displayed at the top of the screen, the travel name “00 travel reservation” is displayed below it, and the display screen name “ “Mail setting method explanation” is displayed.
[0130] 顧客 6が、そのメール設定方法説明にしたがって、受信許可アドレスとして、画面に 表示されているこの〇〇旅予約を企画し販売している旅行会社の電子メールァドレ スである「〇〇@〇〇〇〇〇〇」を登録すると、予約完了の電子メール送信の支障が 解消されたので、ブラウザは、ホストサーバ 3—1から予約情報入力画面を取得して、 その予約情報入力画面を携帯電話 7に表示する (ステップ U6)。 [0131] 予約情報入力画面は、前述したように、例えば図 12に示す予約情報登録画面 43 、募集型企画旅行条件書画面 44、及び予約情報入力用画面 45の 3通りのリンク画 面力ら成っている。 [0130] Customer 6 is the email address of the travel agency that plans and sells this trip reservation displayed on the screen as the reception-permitted address according to the mail setting method explanation. When registering “00”, the trouble of sending an e-mail indicating that the reservation has been completed has been resolved, so the browser acquires the reservation information input screen from the host server 3-1, and carries the reservation information input screen. Display on phone 7 (step U6). [0131] As described above, the reservation information input screen includes, for example, the three link screen strengths of the reservation information registration screen 43 shown in FIG. 12, the recruitment-type planned travel condition screen 44, and the reservation information input screen 45. It is made up.
[0132] 最初の予約情報登録画面 43は、最上部にパンフレットの名称「〇〇パンフレット」、 その下に旅の名称「〇〇旅予約」、その下にこの表示画面の名称「予約情報登録」が 表示される。そして、その下方に、この旅行に応募するための条件を読んで同意する こと、予約フォームに入力すること、及び予約完了と同時に全額カード決済となる旨 が表示される。  [0132] The first reservation information registration screen 43 has a pamphlet name “00 pamphlet” at the top, a travel name “00 travel reservation” below it, and a display name “reservation information registration” below it. Is displayed. Below that, you will see that you have read and agree to the terms and conditions for applying for this trip, that you will fill in the reservation form, and that you will be paid in full when you complete the reservation.
[0133] 顧客 6は、先ず、応募条件を読むために画面下の <募集型企画旅行条件書 >の ボタンをクリックする。これに応じて、ブラウザは、募集型企画旅行条件書画面 44を携 帯電話 7に表示する。  [0133] Customer 6 first clicks the <Recruitment Planning Travel Conditions> button at the bottom of the screen to read the application conditions. In response to this, the browser displays the recruitment type planned travel condition screen 44 on the mobile phone 7.
[0134] 募集型企画旅行条件書画面 44は、図 12に示す例では、最上部に [募集型企画旅 行条件書]と表示され、その下方に「第 1章 総則」の見出しからなる旅行参加条件の 説明が縷々表示されている。  [0134] In the example shown in Fig. 12, the recruitment-type planned travel terms and conditions screen 44 displays [Recruitment-type planned travel terms and conditions] at the top, and below that is the travel that includes the heading "Chapter 1 General Rules". Explanations of participation conditions are often displayed.
[0135] 顧客 6は、この募集型企画旅行条件書に目を通して同意するときは、予約情報登 録画面 43に戻って画面下の <募集型企画旅行条件書 >の直ぐ上にある「口 同意 します」のチェック枠をクリックする。これに応じて、ブラウザは、予約情報入力用画面 45を携帯電話 7に表示する。  [0135] When customer 6 agrees to this recruitment-type plan travel terms and conditions, he / she returns to reservation information recording screen 43 and clicks “Mental consent” just above <recruitment-type plan travel terms> at the bottom of the screen. Click the check box for “Yes”. In response to this, the browser displays the reservation information input screen 45 on the mobile phone 7.
[0136] 予約情報入力用画面 45には、入力すべきデータ項目として、旅行代表者の氏名（ 漢字書きとかな書き)、性別、携帯電話番号、 E-mail,店舗電話番号 (パンフレット 1 5を取り出してきたラック 19の設置場所提供者の電話番号、パンフレット 15の裏表紙 に記載してある）、旅行代表者のクレジットカード番号、カード名義人、カードの期限 等が必須入力条件として表示されて！ヽる。  [0136] On the reservation information input screen 45, as the data items to be entered, the travel representative's name (kanji writing or kana writing), gender, mobile phone number, e-mail, store phone number (pamphlet 15) The phone number of the provider of the installation location of the rack 19 that was taken out, and the travel card's credit card number, card holder, card expiration date, etc. are displayed as required input conditions. ! Speak.
[0137] 顧客 6が、上記の必須入力条件の全てに正しく入力を完了して、画面下方の予約 内容確認ボタンをクリックすると、ブラウザは、予約内容確認画面を携帯電話 7に表示 する（ステップ U7)。  [0137] When customer 6 completes all of the above required input conditions correctly and clicks the reservation details confirmation button at the bottom of the screen, the browser displays the reservation details confirmation screen on mobile phone 7 (step U7 ).
[0138] これにより、例えば、図 13に示すような予約内容確認画面 46及び 47が連続してス クロール可能に表示される。図 13にも、画面の最上部にはパンフレットの名称「〇〇 パンフレット」、その下に旅の名称「〇〇旅予約」、その下にこの表示画面の名称「予 約内容確認」が表示され、その下方に、予約情報入力用画面 45で入力した入力デ ータが一覧表示されている。 Thus, for example, reservation content confirmation screens 46 and 47 as shown in FIG. 13 are displayed in a continuously scrollable manner. Also in Fig. 13, the pamphlet name “OO” is displayed at the top of the screen. The pamphlet, the name of the trip “00 Travel reservation”, and the name of this display screen “Reservation confirmation” are displayed below it, and the input data entered on the reservation information input screen 45 is displayed below it. Are listed.
[0139] 顧客 6が、この一覧表示された入力データが正し 、ことを確認して画面下方の、ご 予約ボタンをクリックすると、ブラウザは、上記の受注データを WSサーバ 3— 2に送信 すると共に、予約確認を示すデータをホストサーバ 3—1に送信し、更に、予約結果 画面を携帯電話 7に表示する (ステップ U8)。  [0139] When customer 6 confirms that the input data displayed in this list is correct and clicks the reservation button at the bottom of the screen, the browser sends the above order data to WS server 3-2. At the same time, the data indicating the reservation confirmation is transmitted to the host server 3-1, and the reservation result screen is displayed on the mobile phone 7 (step U8).
[0140] これにより、例えば、図 13に示すような予約完了画面 48が携帯電話 7に表示される 。図 13に示す予約完了画面 48の例では、画面の最上部にはパンフレットの名称「〇 〇パンフレット」、その下に旅の名称「〇〇旅予約」、その下にこの表示画面の名称「 予約完了」が表示され、その下方に、パンフレット 15を利用したことへの感謝の言葉 、これから予約完了メールを送信すること、更に※印付きメッセージとしてもし指定着 信拒否設定が設定されて 、るなら解除すべき旨が表示されて 、る。  Accordingly, for example, a reservation completion screen 48 as shown in FIG. 13 is displayed on the mobile phone 7. In the example of the reservation completion screen 48 shown in FIG. 13, the name of the pamphlet “00 pamphlet” is displayed at the top of the screen, the name of the travel “00 travel reservation” is displayed below, and the name of this display screen “reservation” is displayed below it. `` Completed '' is displayed, and below that, thank you for using the pamphlet 15, sending a reservation completion email, and if the designated incoming rejection setting is set as a message with * The message that it should be released is displayed.
[0141] 尚、図 12のメール設定方法説明画面 42で指定着信拒否設定の設定を解除してあ るか又は旅行会社の電子メールアドレス「〇〇@〇〇〇〇〇〇」を例外受信アドレス として登録してある場合は、上記の※印付きメッセージは表示されない。  [0141] Note that the setting for rejecting specified incoming calls on the mail setting method explanation screen 42 in Fig. 12 has been canceled, or the e-mail address of the travel agency "00 @ 000 If you have registered as, the message with * above will not be displayed.
[0142] 上記に続くブラウザからの予約処理完了の通知に基づいて、ホストサーバ 3— 1は 携帯電話 7に対して予約完了メールを送信し、ブラウザは、この予約完了メールを携 帯電話 7に表示する (ステップ U9)。  [0142] Based on the notification of the completion of the reservation process from the browser following the above, the host server 3-1 sends a reservation completion email to the mobile phone 7, and the browser sends the reservation completion email to the mobile phone 7. Display (Step U9).
[0143] これにより、例えば、図 13に示すような予約完了メール画面 49が携帯電話 7に表示 される。図 13に示す例では、予約完了メール画面 49には、画面の最上部に△△△ △様と顧客 6の氏名が表示され、〇〇パンフレットの利用への感謝の言葉、代金がク レジットカードで清算されたこと、宿泊当日のチェックインは当該メールを提示するだ け良いこと、などが表示される。  Thereby, for example, a reservation completion mail screen 49 as shown in FIG. 13 is displayed on the mobile phone 7. In the example shown in Fig. 13, on the reservation completion email screen 49, △△△ △ and the name of customer 6 are displayed at the top of the screen, and thank you for using the pamphlet and the price is a credit card. It is displayed that it was cleared at the check-in, and that the check-in on the day of stay is only necessary to present the email.
[0144] そして、更にその下方に、予約を完了した宿泊施設名、宿泊日（月日）、宿泊日数、 部屋数、人数、料金が表示され、その下方に取消しや変更の場合の連絡先、そして 、旅行に送り出す挨拶の言葉、最後尾にこの「〇〇パンフレット」の「〇〇旅予約」の 販売会社である「〇〇ツーリスト株式会社」の名前が表示されている。 [0145] 顧客 6 (本例では団体旅行の幹事又は責任者)は、宿泊先で、上記携帯電話 7の「 〇〇ツーリスト株式会社」からの予約完了の電子メールの画面を提示するだけで、チ ェクインすることができる。 [0144] Furthermore, the name of the accommodation facility that has completed the reservation, the date of stay (month / day), the number of days of stay, the number of rooms, the number of people, and the charge are displayed further below, and the contact information in the case of cancellation or change, The name of “OO Tourist Co., Ltd.”, the sales company of “OO Travel Reservation” in this “OO pamphlet”, is displayed at the end of the greeting. [0145] Customer 6 (in this example, a group travel secretary or person in charge) simply presents the reservation completion e-mail screen from "00 Tourist Co., Ltd." You can check in.
[0146] 実施例 5  [0146] Example 5
次に、上記のように顧客 6に販売される旅行商品の空室在庫の登録、変更、取消の 処理について説明する。  Next, processing for registering, changing, and canceling vacancy inventory of travel products sold to the customer 6 as described above will be described.
[0147] 図 14の上は、旅館又はホテル 11の経営責任者（図 14の例では旅館の女将） 10が 、旅行会社と契約した専用の端末 50で、空室在庫の登録、変更、取消の処理を行う 場合の例を模式的に示している。また、図 14の下は、旅行会社と契約した専用の携 帯電話 12で空室在庫の登録、変更、取消の処理を行う場合の例を模式的に示して いる。 [0147] On the top of FIG. 14, the manager of the inn or the hotel 11 (in the example of FIG. 14 the landlord of the inn) 10 registers, changes, and cancels the vacant stock on the dedicated terminal 50 contracted with the travel agency. An example of performing the above process is shown schematically. The lower part of Fig. 14 schematically shows an example in which vacant stock is registered, changed, or canceled using a dedicated mobile phone 12 contracted with a travel agency.
[0148] 本例では、いつでもどこ力 でも空室在庫の登録、変更、取消の処理が可能である ように専用の携帯電話 12を用いて処理を行う場合につ 、て説明する。  [0148] In this example, a case will be described in which processing is performed using a dedicated mobile phone 12 so that vacancy stock can be registered, changed, and canceled at any time and anywhere.
図 15は、実施例 5としての旅館又はホテルの経営責任者のカメラ付き携帯電話 (以 下、単に携帯電話という） 12とツーリストサーバ 3との通信処理を説明するフローチヤ ートである。尚、この処理では、ツーリストサーバ 3 (3— 1、 3— 2)のうちのホストサー バ 3— 1のみが使用される。  FIG. 15 is a flowchart for explaining communication processing between the camera-equipped mobile phone (hereinafter simply referred to as a mobile phone) 12 and the tourist server 3 of the manager of the inn or hotel as Example 5. In this process, only the host server 3-1 of the tourist servers 3 (3-1, 3-2) is used.
[0149] 図 16、図 17、図 18、図 19は、それぞれ上記の通信処理において携帯電話 12の 表示装置に表示される表示画面の例を示す図である。 FIG. 16, FIG. 17, FIG. 18, and FIG. 19 are diagrams showing examples of display screens displayed on the display device of the mobile phone 12 in the communication processing described above.
尚、図 2でも述べたように、旅館又はホテル 11の経営責任者 10は、パンフレット 15 の特殊記号 17と同様の自らの宿泊商品を示す特殊記号を記載した簡易入力表を常 時手元に所持している。  In addition, as described in Figure 2, the manager 10 of the inn or hotel 11 always has a simple input table with special symbols indicating their own accommodation products similar to the special symbol 17 in the pamphlet 15. is doing.
[0150] この簡易入力表の特殊記号 (本例でも特殊記号 17とする）は、パンフレット 15の表 紙にのみ記載される特殊記号と同一の機能を有するもので、旅館又はホテル 11に所 属する全ての宿泊商品を一覧表示して、その一覧表示の中から所望の宿泊商品を 選択することができる。 [0150] The special symbol in this simplified entry table (also referred to as special symbol 17 in this example) has the same function as the special symbol described only on the cover of pamphlet 15, and belongs to inn or hotel 11. All accommodation products can be displayed in a list, and the desired accommodation products can be selected from the list display.
[0151] これにより、旅館又はホテル 11の経営責任者 10 (以下、単に責任者 10という）は、 必要に応じて手元の簡易入力表の特殊記号を携帯電話 12のカメラで撮像し、ツーリ ストサーバ 3 (ホストサーバ 3— 1)にアクセスし、表示画面から所望の宿泊商品を選択 し、その宿泊商品の空室在庫データの登録、変更、削除等を、空室の状況に応じて リアルタイムで行うことができるようになつている。 [0151] As a result, the manager 10 of the inn or hotel 11 (hereinafter simply referred to as the manager 10) captures special symbols in the handy input table with the camera of the mobile phone 12 as necessary, and Access to the host server 3 (host server 3-1), select the desired accommodation product from the display screen, and register, change, and delete the vacancy inventory data for that accommodation product in real time according to the vacancy status. It has become possible to do in.
[0152] 先ず、図 15において、携帯電話 12の特殊コード読取機能を起動して特殊記号 17 の読取る。そうすると、携帯電話 12の携帯電話用 Webサイトにログインするブラウザ が起動する（ステップ RKO)。 First, in FIG. 15, the special code reading function of the mobile phone 12 is activated to read the special symbol 17. Then, a browser for logging in to the mobile phone website of the mobile phone 12 is activated (step RKO).
[0153] ブラウザは、上記読取った特殊記号 17の解読と、その解読した内容に従って、ホス トサーバ 3— 1から管理者ログイン画面を取得して、その管理者ログイン画面を携帯 電話 12に表示する (ステップ RK1)。 [0153] The browser obtains the administrator login screen from the host server 3-1 according to the decryption of the read special symbol 17 and the decrypted content, and displays the administrator login screen on the mobile phone 12 ( Step RK1).
[0154] これにより、例えば図 16の上に示すような管理者ログイン画面 51が携帯電話 12に 表示される。図 16に示す管理者ログイン画面 51の例では、最上部に旅企画の名称「Thereby, for example, an administrator login screen 51 as shown in the upper part of FIG. 16 is displayed on the mobile phone 12. In the example of the administrator login screen 51 shown in Fig. 16, the name of the trip plan "
〇〇旅予約」が表示され、その下に契約先の旅行会社名「〇〇ツーリスト」が表示さ れている。 “OO Travel Reservations” is displayed, followed by the name of the contracting travel agency “OO Tourist”.
[0155] そして、その下に一線を画して、ホストサーバ 3— 1の在庫管理サイトへのログイン画 面であることを示す「ログイン」の文字が表示され、その下に続けて、「お客様 ID」の文 字と ID入力枠 52、「お客様パスワード」の文字とパスワード入力枠 53が表示されて!ヽ る。  [0155] Then, underneath, a “login” character is displayed indicating that it is a login screen to the inventory management site of the host server 3-1, followed by “customer”. The “ID” character and ID input box 52, and the “Customer password” character and password input box 53 appear!
[0156] ここで責任者 10力 D入力枠 52とパスワード入力枠 53に、それぞれ IDとパスワード を正しく入力すると、図 16の下に示す詳細選択画面 54が携帯電話 12に表示される  [0156] Here, the person in charge 10 forces When the ID and password are entered correctly in the D input box 52 and the password input box 53, the detailed selection screen 54 shown at the bottom of Fig. 16 is displayed on the mobile phone 12.
[0157] 図 16に示す詳細選択画面 54の例では、表示画面には新規商品登録画面のリンク 表示 55、登録商品修正画面のリンク表示 56、及び登録商品削除画面のリンク表示 5[0157] In the example of the detail selection screen 54 shown in FIG. 16, the display screen displays a link 55 for a new product registration screen, a link display 56 for a registered product modification screen, and a link display 5 for a registered product deletion screen.
7の 3つのリンク先選択肢が表示されて 、る。 The three link destination options of 7 are displayed.
[0158] 責任者 10が新規商品登録画面のリンク表示 55をクリックすると、ブラウザは、新規 商品登録画面とそれに続く一連のデータ入力画面及び入力確認画面を携帯電話 1[0158] When responsible person 10 clicks link display 55 on the new product registration screen, the browser displays the new product registration screen followed by a series of data input screens and input confirmation screens on the mobile phone 1
2に表示する。 Display in 2.
[0159] これにより、例えば図 17に示すように、新規商品登録データ入力画面 58及び 59と これに続く新規商品登録確認画面 61及び 62が順次表示される。新規商品登録デー タ入力画面 58では登録商品の有効期限（開始年月日と終了年月日）、登録商品が 参加するプラン名称、部屋のタイプ (本館、別館、露天風呂付きなど)を入力する。 Thus, for example, as shown in FIG. 17, new product registration data input screens 58 and 59 and subsequent new product registration confirmation screens 61 and 62 are sequentially displayed. New product registration day On the data entry screen 58, enter the expiration date (start date and end date) of the registered product, the name of the plan in which the registered product participates, and the room type (main building, annex, open-air bath, etc.).
[0160] また、新規商品登録データ入力画面 59では、提供部屋数や、人数別ごとの宿泊料 金を入力する。そして、確認ボタンをクリックする。 [0160] On the new product registration data input screen 59, the number of rooms provided and the accommodation fee for each number of people are entered. Then click the confirmation button.
これにより、新規商品登録確認画面 61が携帯電話 12に表示される。新規商品登 録確認画面 61では、上記の新規商品登録確認画面 61及び 62で入力されたデータ が一覧表示される。  As a result, a new product registration confirmation screen 61 is displayed on the mobile phone 12. The new product registration confirmation screen 61 displays a list of the data entered on the new product registration confirmation screens 61 and 62 described above.
[0161] 責任者 10が、その一覧表示が正 、ことを確認して、画面下方の登録ボタンをタリ ックすると、新規商品登録確認画面 62が携帯電話 12に表示される。  [0161] When responsible person 10 confirms that the list display is correct and clicks the registration button at the bottom of the screen, new product registration confirmation screen 62 is displayed on mobile phone 12.
この最終の新規商品登録確認画面 62では、新規商品登録データ入力画面 58の プラン名称で入力されたプラン名の表示に続 、て「無事に受付致しました」の登録完 了のメッセージが表示される。  On this final new product registration confirmation screen 62, a message indicating that the registration was completed successfully is displayed following the display of the plan name entered in the plan name on the new product registration data entry screen 58. The
[0162] 上記の新規商品登録のデータはホストサーバ 3— 1の所定の記録装置の所定の旅 行商品データベースの所定の記録領域に記録される。  [0162] The new product registration data is recorded in a predetermined recording area of a predetermined travel product database of a predetermined recording device of the host server 3-1.
また、図 16の下に示した詳細選択画面 54で、責任者 10が登録商品修正画面のリ ンク表示 56をクリックすると、ブラウザは、登録商品修正画面とそれに続く一連の修正 データ入力画面及び修正入力確認画面を携帯電話 12に表示する。  When the person in charge 10 clicks the link display 56 on the registered product modification screen on the detail selection screen 54 shown at the bottom of Fig. 16, the browser displays the registered product modification screen followed by a series of modification data entry screens and modifications. An input confirmation screen is displayed on the mobile phone 12.
[0163] これにより、例えば図 18に示すように、修正商品選択画面 63が携帯電話 12に表示 される。責任者 10力 修正商品を選択して確認ボタンをクリックすると、図 18に示す 修正データ入力画面 64及び 65が携帯電話 12に順次表示される。  Thus, for example, as shown in FIG. 18, the corrected product selection screen 63 is displayed on the mobile phone 12. Responsible person 10 When you select the corrected product and click the confirmation button, the corrected data input screens 64 and 65 shown in FIG.
[0164] この修正データ入力画面 64及び 65のデータ入力フォーマットは、図 17に示した新 規商品登録データ入力画面 58及び 59のデータ入力フォーマットと同一である。これ により、責任者 10は修正データを容易に入力することができる。  [0164] The data input format of the corrected data input screens 64 and 65 is the same as the data input format of the new product registration data input screens 58 and 59 shown in FIG. As a result, the person in charge 10 can easily input the correction data.
[0165] 責任者 10が修正データの入力を終えて確認ボタンをクリックすると、ブラウザは図 1 8に示す修正入力確認画面 66を携帯電話 12に表示する。この修正入力確認画面 6 6の表示フォーマットは、図 17に示した新規商品登録確認画面 61の表示フォーマツ トと同一である。これにより、責任者 10は入力した修正データを容易に確認すること ができる。 [0166] 責任者 10が、その一覧表示された修正データが正 、ことを確認して、画面下方 の登録ボタンをクリックすると、図 18に示す修正入力確認画面 67が携帯電話 12に表 示される。 [0165] When the person in charge 10 finishes inputting the correction data and clicks the confirmation button, the browser displays the correction input confirmation screen 66 shown in FIG. The display format of the correction input confirmation screen 66 is the same as the display format of the new product registration confirmation screen 61 shown in FIG. As a result, the person in charge 10 can easily confirm the input correction data. [0166] When responsible person 10 confirms that the listed correction data is correct and clicks the registration button at the bottom of the screen, correction input confirmation screen 67 shown in Fig. 18 is displayed on mobile phone 12. .
[0167] この修正入力確認画面 67では、この登録商品が提供されている「〇〇パンフレット 」と「〇〇旅予約」の表示に続 、て「無事に受付致しました」の登録商品修正完了のメ ッセージが表示される。  [0167] On this correction input confirmation screen 67, following the display of “00 pamphlet” and “00 travel reservation” for which this registered product is provided, the registered product correction for “accepted successfully” has been completed. Message is displayed.
[0168] また、図 16の下に示した詳細選択画面 54で、責任者 10が登録商品削除画面のリ ンク表示 57をクリックすると、ブラウザは、登録商品削除選択画面とそれに続く一連の 削除確認画面を携帯電話 12に表示する。  [0168] In addition, when the person in charge 10 clicks the link display 57 of the registered product deletion screen on the detailed selection screen 54 shown at the bottom of Fig. 16, the browser displays the registration product deletion selection screen and a series of deletion confirmations that follow it. The screen is displayed on the mobile phone 12.
[0169] これにより、例えば図 19に示すように、登録商品削除選択画面 68が携帯電話 12に 表示される。責任者 10が、削除商品を選択して確認ボタンをクリックすると、図 19に 示す削除確認画面 69が携帯電話 12に順次表示される。 Thereby, for example, as shown in FIG. 19, a registered product deletion selection screen 68 is displayed on the mobile phone 12. When the responsible person 10 selects the deleted product and clicks the confirmation button, the deletion confirmation screen 69 shown in FIG. 19 is sequentially displayed on the mobile phone 12.
[0170] この削除確認画面 69では、画面の先頭に、宿泊商品をホストサーバ 3—1に登録し ている旅館又はホテルの名称が確認のために表示され、先に表示されてある登録商 品削除選択画面 68で選択された宿泊商品の登録削除に勘違いや選択違い等の誤 りがないかどうかの確認と、誤りがなければ削除ボタンを押す (クリックする）ことを促す メッセージが表示される。 [0170] In the deletion confirmation screen 69, the name of the inn or hotel that has registered the accommodation product in the host server 3-1 is displayed for confirmation at the top of the screen, and the registered product displayed earlier is displayed. A confirmation message is displayed to confirm that there are no mistakes or mistakes in the registration and deletion of the accommodation product selected on the delete selection screen 68, and if there are no errors, a message prompting you to click (click) the delete button is displayed. .
[0171] ここで責任者 10が削除の選択に誤りがないことを確認した削除ボタンをクリックする と、図 19に示す削除確認画面 71が携帯電話 12に表示される。 Here, when the responsible person 10 clicks on the delete button confirming that there is no mistake in the selection of deletion, a deletion confirmation screen 71 shown in FIG. 19 is displayed on the mobile phone 12.
この削除確認画面 71では、この削除された商品が登録されていた「〇〇パンフレツ ト」と「〇〇旅予約」の表示に続 、て「無事に受付致しました」の登録商品削除確認の メッセージが表示される。  On this deletion confirmation screen 71, after the display of “00 pamphlet” and “00 travel reservation” where this deleted product was registered, the confirmation of the deletion of the registered product “accepted successfully” is displayed. A message is displayed.
[0172] 実施例 6 [0172] Example 6
ここで、説明が前後するが、図 12の予約情報登録画面 43や予約情報入力用画面 45におけるデータ入力において、顧客 6の入力方法に誤りがあった場合の警告表示 について、実施例 6として説明する。  Here, the explanation will be mixed, but the warning display when there is an error in the input method of customer 6 in the data entry on reservation information registration screen 43 and reservation information input screen 45 in FIG. To do.
[0173] 図 20の入力エラー警告画面 72は、図 12の予約情報登録画面 43において顧客 6 が募集型企画旅行条件書を読んだ後、その直ぐ上にある「口 同意します」のチエツ ク枠をクリックしな力つた場合に表示される。すなわち、図 20の入力エラー警告画面 7 2には、「入力データに誤りがあります。」の表示に続いて、その下方に「国内主催旅 行条件 (募集型企画旅行条件書の内容）にご同意いただけない場合には、ご予約で きません。」と表示されており、その画面の下方に戻るボタンが表示されている。 [0173] The input error warning screen 72 in FIG. 20 is a check of “I agree” after the customer 6 reads the recruitment-type planning travel conditions on the reservation information registration screen 43 in FIG. This is displayed when you click on the frame to force it. That is, on the input error warning screen 72 shown in Fig. 20, following the display of "There is an error in the input data", below it is the "Domestic hosted travel conditions (contents of recruitment-type planned travel conditions)". If you do not agree, you will not be able to make a reservation. ”Is displayed, and a back button is displayed at the bottom of the screen.
[0174] また、図 20の入力エラー警告画面 73は、図 12の予約情報入力用画面 45におい て携帯電話 7の電話番号を全角で入力した場合に表示される。すなわち、図 20の入 力エラー警告画面 73には、「入力データに誤りがあります。」の表示に続いて、その 下方に「携帯電話番号は半角数字のみです。」と表示されており、その画面の下方に 戻るボタンが表示されて 、る。  [0174] Also, the input error warning screen 73 in FIG. 20 is displayed when the phone number of the mobile phone 7 is entered in full-width on the reservation information input screen 45 in FIG. That is, on the input error warning screen 73 in FIG. 20, “Input data is incorrect.” Is displayed, followed by “Mobile phone number is only single-byte numbers.” A back button is displayed at the bottom of the screen.
[0175] また、図 20の入力エラー警告画面 74は、同じく図 12の予約情報入力用画面 45に おいて、携帯電話 7の電話番号を入力しなかった場合に表示される。すなわち、図 2 0の入力エラー警告画面 74には、「入力データに誤りがあります。」の表示に続いて、 その下方に「携帯電話番号は必須入力です。」と表示されており、その画面の下方に 戻るボタンが表示されて 、る。  Also, the input error warning screen 74 of FIG. 20 is displayed when the telephone number of the mobile phone 7 is not entered on the reservation information input screen 45 of FIG. That is, on the input error warning screen 74 in FIG. 20, following the display of “There is an error in the input data”, “Mobile phone number is mandatory input” is displayed below it. A return button is displayed below the screen.
[0176] 尚、このような警告表示は、携帯電話番号に限らず、例えば予約情報入力用画面 4 5にお 、て入力枠の後に「必須」と表示されて!、る場合に、その入力枠に正 、デー タを入力しな力つた場合には、上記と同様の警告メッセージが表示される。  [0176] This warning display is not limited to the mobile phone number. For example, when the "required" is displayed after the input frame on the reservation information input screen 45, the input is required. If the data is entered correctly in the box, a warning message similar to the above will be displayed.
[0177] 実施例 7  [0177] Example 7
最後に、実施例 7として、パンフレット取次店 8の通信端末 (P) 9と旅行会社 2のツー リストサーバ 3との通信処理について説明する。尚、以下に説明する端末表示画面の 表示例及び操作方法は、パンフレット取次店 8の通信端末 (P) 9だけでなく旅行会社 本店における本システムの管理者にも共通の処理方式である。  Finally, as Example 7, communication processing between the communication terminal (P) 9 of the pamphlet agency 8 and the tourist server 3 of the travel agency 2 will be described. The display examples and operation methods of the terminal display screen described below are the same processing method not only for the communication terminal (P) 9 of the pamphlet agency 8 but also for the administrator of the system at the travel agency head office.
[0178] 尚、この処理は、図 2に示した本旅行業における販売 ·在庫管理システムにおいて 通信ネットワークを介して行われる各種通信処理の中の、ステップ P1及びステップ S 8に関わる処理である。 [0178] This process is a process related to step P1 and step S8 in the various communication processes performed via the communication network in the sales / inventory management system in the travel business shown in FIG.
[0179] 図 21は、ステップ P1において、パンフレット取次店 8の責任者が通信端末 (P) 9に よりツーリストサーバ 3にアクセスしたときに、通信端末 (P) 9の表示画面に最初に表 示されるログイン画面の例を示して!/、る。 [0180] 図 21〖こ示すよう〖こ、ログイン用画面 75には、画面上部に大きく「〇〇旅システム」と 、この販売'在庫管理システムの名称が表示され、その下にツーリストサーバ 3の販売 管理サイトにログインするための ID入力枠 76とパスワード入力枠 77が表示されてい る。 [0179] FIG. 21 is the first display on the display screen of the communication terminal (P) 9 when the person in charge of the pamphlet agency 8 accesses the tourist server 3 through the communication terminal (P) 9 in Step P1. Here is an example of a login screen! [0180] As shown in Fig. 21, the login screen 75 has a large "OO Travel System" displayed at the top of the screen and the name of this sales inventory management system. The ID input box 76 and password input box 77 for logging in to the sales management site are displayed.
[0181] ここで、パンフレット取次店 8の責任者力 D入力枠 76とパスワード入力枠 77に IDと パスワードを正しく入力したのち、ログインボタンをクリックすると、通信端末 (P) 9のブ ラウザは、 IDとパスワードが正しく入力されたこと及び例えば月初から今日までの販 売実績を伝票形式で一覧表示した画像データの返信要請を通知する。  [0181] Here, the power of the person responsible for the pamphlet agency 8 After entering the ID and password correctly in the D input box 76 and the password input box 77 and clicking the login button, the browser on the communication terminal (P) 9 Notifies that the ID and password have been entered correctly and that the image data has been returned, for example, a list of sales results from the beginning of the month to today.
[0182] 図 22及び図 23は、上記通信端末 (P) 9のブラウザ力 の要請を受けたツーリストサ ーバ（S) 3から返信されてきた表示画像の例を示す図である。  FIG. 22 and FIG. 23 are diagrams showing examples of display images returned from the tourist server (S) 3 that has received the browser power request of the communication terminal (P) 9.
図 22の上は、販売管理サイトにログインした最初の画面すなわちログイン直後画面 である。図 22に示すログイン直後画面 78は、下半分が空白の遊び画面 79であり、上 半分の右端部に管理メニュー 81が表示され、中央に大きく売上データ参照入力項 目 82が表示され、右上角に検索ボタン 83が表示されて 、る。  The upper part of Fig. 22 is the first screen for logging into the sales management site, that is, the screen immediately after login. The screen 78 immediately after login shown in FIG. 22 is a play screen 79 whose lower half is blank, the management menu 81 is displayed at the right end of the upper half, the sales data reference input item 82 is displayed at the center, and the upper right corner. The search button 83 is displayed on the screen.
[0183] 管理メニュー 81には、売上データの参照、データの入出力、基本情報の変更など の画面へ移行するための選択メニューが表示されている。  [0183] The management menu 81 displays a selection menu for shifting to a screen for viewing sales data, inputting / outputting data, changing basic information, and the like.
また、売上データ参照入力項目 82には、店舗電話番号、旅行商品、受注年月など のデータを入力して検索ボタン 83をクリックすることにより、売上データの検索を行う ことができる。  Further, sales data can be searched by inputting data such as store telephone number, travel product, order date, etc. in the sales data reference input item 82 and clicking the search button 83.
[0184] 図 22の下に示す画面は、上記の売上データ参照入力項目 82に所定のデータが 入力され、検索ボタン 83がクリックされたことによって表示される一覧データ表示画面 84を示している。  The screen shown at the bottom of FIG. 22 shows a list data display screen 84 that is displayed when predetermined data is input to the sales data reference input item 82 and the search button 83 is clicked.
[0185] 図 22下に示す一覧データ表示画面 84には、売上データ参照入力項目 82の下方 に店舗売上データ一覧 85が表示されて 、る。この店舗売上データ一覧 85の表示で は、左から右へ、例えば店舗電話番号欄 86、店舗名称欄 87、受注年月欄 88、合計 販売金額欄 89、明細リンク欄 91が設けられ、それぞれ項目に関わるデータが記述さ れている。  In the list data display screen 84 shown in the lower part of FIG. 22, a store sales data list 85 is displayed below the sales data reference input item 82. In the display of the store sales data list 85, from left to right, for example, a store phone number column 86, a store name column 87, an order date column 88, a total sales amount column 89, and a detail link column 91 are provided. Data related to is described.
[0186] 図 23の上は、図 22の下の一覧データ表示画面 84を再掲した図であり、図 23の下 は、一覧データ表示画面 84の店舗売上データ一覧 85の明細リンク欄 91の所望の明 細リンク 92がクリックされたことにより表示される明細データ表示画面の例を示す図で ある。 [0186] The upper part of FIG. 23 shows the list data display screen 84 shown in the lower part of FIG. 22 again. FIG. 11 is a diagram showing an example of a detail data display screen displayed when a desired detailed link 92 in the detail link column 91 of the store sales data list 85 on the list data display screen 84 is clicked.
[0187] 図 23下に示す明細データ表示画面 93は、上に店舗データ 94が表示され、下に明 細データ 95が表示されている。店舗データ 94の表示では、店舗の電話番号、店舗 の名称、パンフレット掲載商品の受注年月、合計販売金額などが表示される。  In the detailed data display screen 93 shown in the lower part of FIG. 23, store data 94 is displayed on the upper side, and detailed data 95 is displayed on the lower side. In the store data 94 display, the store phone number, store name, date of order for the products on the pamphlet, total sales amount, etc. are displayed.
[0188] また、明細データ 95の表示では、受注日、宿泊日、旅行商品（地域コード、機関コ ード、企画コード)、顧客情報 (名前、電話番号、住所など)、販売金額、ステータス（ 決済処理状況など)クレジット決済の注文番号などが表示される。  [0188] Also, in the display of the detailed data 95, the order date, accommodation date, travel product (region code, institution code, planning code), customer information (name, phone number, address, etc.), sales amount, status ( Displays the order number of credit settlement (such as the settlement processing status).
[0189] これにより、パンフレット取次ぎ店 8の責任者は、いつでも任意のときに、通信端末 9 によって、自己提供の設置場所のラック 19から取り出されたパンフレット 15による旅 行商品の販売実績を確認することができる。  [0189] As a result, the person in charge of the pamphlet agency 8 confirms the sales performance of travel products using the pamphlet 15 taken out from the rack 19 of the installation site provided by the communication terminal 9 at any time at any time. be able to.
[0190] また、旅行会社の本店においても、常に地域別、企画別の販売状況、パンフレット の補充時期、各パンフレット取次ぎ店 8ごとの売り上げを把握して、営業戦略を練り直 すことができる。  [0190] In addition, at the travel agency head office, it is always possible to redefine the sales strategy by grasping the sales situation by region and plan, the timing of supplementing brochures, and the sales at each pamphlet agency 8.
[0191] また、例えば月初から月末まで等の所定の期間経過後に、パンフレット取次ぎ店 8 に対し上記計上されている取次ぎ手数料を通知し、これと共に、その取次ぎ手数料 を、パンフレット取次ぎ店 8の取引金融機関の口座に対して自動振込みすることが容 易となる。  [0191] In addition, after the passage of a predetermined period, for example, from the beginning of the month to the end of the month, the above agency commission is notified to the pamphlet agency 8 and, at the same time, the agency commission is used as the transaction finance for the pamphlet agency 8. It is easy to make an automatic transfer to the institution's account.
[0192] 尚、上記実施の形態におけるラックの形状は、移動可能な独立体の形状と限ること なぐ例えば、建造物の外壁又は内壁と一体に形成された載置棚であってもよい。 以上詳細に説明したように、本発明によれば旅行パンフレットを載置した無人のラッ ク及びそれを用いて旅行業における販売'在庫管理を容易に行うことができる旅行業 における販売 '在庫管理システムを提供することができる。  [0192] The shape of the rack in the above embodiment is not limited to the shape of a movable independent body. For example, it may be a mounting shelf formed integrally with an outer wall or an inner wall of a building. As described above in detail, according to the present invention, an unmanned rack on which a travel pamphlet is placed, and sales in the travel industry using the same, sales in the travel industry that can be easily managed. Can be provided.
[0193] その結果、顧客の手数と時間上の負担を軽減し、代理店窓口の手数と時間上の負 担を軽減し、旅行会社と旅館又はホテルとの間の連絡を容易にし、旅行会社本社の 手数と経費を削減するという効果が得られる。 [0193] As a result, the burden on the customer and the time are reduced, the burden on the agency window and the burden on the time are reduced, and the communication between the travel agency and the inn or hotel is facilitated. The effect is to reduce the number and cost of the head office.
[0194] また、観光やビジネスの旅行における旅行者の便宜、及び旅行業者の簡便で経済 的な販売 ·在庫管理に寄与するところが大きい。 [0194] In addition, the convenience of travelers in tourism and business trips, and the convenience and economy of travel agents Sales · Largely contributes to inventory management.
産業上の利用可能性 Industrial applicability
以上のように本発明のラック及びそれを用いて旅行業における販売 ·在庫管理シス テムは、旅行代理業を営む全ての業界において利用することが可能である。  As described above, the rack and the sales / inventory management system in the travel industry using the rack of the present invention can be used in all industries that operate the travel agency.

Claims

請求の範囲 The scope of the claims
[1] 複数種類の商品の画像と該商品に関わる特定情報と前記商品の販売責任会社の 名称と該販売責任会社を代理する販促責任者に関わる特定情報とが印刷又は捺印 にて記載された複数種類の商品販促印刷物と、  [1] Multiple types of product images, specific information related to the product, the name of the company responsible for sales of the product, and specific information related to the sales representative responsible for the sales responsible company were printed or stamped. Multiple types of product promotion printed matter,
該複数種類の商品販促用印刷物を取り出し自在に載置収容して所定の場所に配 置されたラックと、  A rack in which the plurality of types of product-promotion printed matter are detachably placed and housed and placed in a predetermined place;
前記販売責任会社に所属し少なくとも前記複数種類の商品それぞれの在庫データ と前記販促責任者に対する勘定科目データとを更新可能に記録するサーバと、 を備え、  A server belonging to the sales manager and recording at least the inventory data of each of the plurality of types of products and the account item data for the sales manager in an updatable manner, and
該サーバは、所定の無線又は有線の通信網を介し、  The server via a predetermined wireless or wired communication network,
前記ラックから前記商品販促用印刷物を取得した顧客が前記複数種類の中の所 望の前記商品に関わる特定情報と前記販促責任者に関わる特定情報とを前記顧客 が所有する携帯用情報端末機器により自己特定情報と共に入力して発信したことを 受けて前記商品の詳細画像情報と受注用入力画面情報を前記携帯用情報端末機 に送 1 §し、  The customer who has acquired the product promotion printed matter from the rack uses the portable information terminal device that the customer owns the specific information related to the desired product in the plurality of types and the specific information related to the sales manager. Upon receiving the information entered with the self-identifying information and sending it, the detailed image information of the product and the order entry screen information are sent to the portable information terminal 1 §,
前記顧客が前記詳細画像情報と前記受注用入力画面情報とに基づいて前記商品 を購入することを確定する信号を前記携帯用情報端末機器力 発信したことを受け て前記商品の販売を確定する処理と該販売の確定に基づいて前記顧客に対する前 記商品の売り上げ代金の課金の処理とを行う、  Processing for confirming the sale of the product in response to the customer transmitting a signal confirming that the customer purchases the product based on the detailed image information and the order entry screen information. And processing for billing the sales price of the product for the customer based on the confirmation of the sale,
ことを特徴とする旅行業における販売'在庫管理システム。  Sales' inventory management system in the travel industry, which is characterized by that.
[2] 複数種類の商品の画像と該商品に関わる特定情報と前記商品の販売責任会社の 名称と該販売責任会社を代理する販促責任者に関わる特定情報とが印刷又は捺印 にて記載された複数種類の商品販促印刷物と、 [2] Images of multiple types of products, specific information related to the products, the name of the company responsible for the sales of the products, and specific information related to the sales manager responsible for the sales responsible company were printed or stamped. Multiple types of product promotion printed matter,
該複数種類の商品販促用印刷物を取り出し自在に載置収容して所定の場所に配 置されたラックと、  A rack in which the plurality of types of product-promotion printed matter are detachably placed and housed and placed in a predetermined place;
前記販売責任会社に所属し少なくとも前記複数種類の商品それぞれの在庫データ と前記販促責任者に対する勘定科目データとを更新可能に記録するサーバと、 を備え、 該サーバは、所定の無線又は有線の通信網を介し、 A server belonging to the sales manager and recording at least the inventory data of each of the plurality of types of products and the account item data for the sales manager in an updatable manner, and The server via a predetermined wireless or wired communication network,
前記商品販促印刷物に基づいて販売が確定した前記商品を前記在庫データから 引き落とす処理と、前記販促責任者に関わる特定情報に基づいて前記販促責任者 の前記勘定科目データに所定の販売手数料を計上する処理と、所定の期間経過後 に前記販促責任者に対し前記計上された販売手数料を自動振込みする処理とを行 A process for withdrawing the product whose sale has been determined based on the product promotion printed matter from the inventory data, and recording a predetermined sales fee in the account item data of the sales promotion manager based on specific information related to the sales promotion manager And a process of automatically transferring the recorded sales fee to the sales manager after a predetermined period.
5、 Five,
ことを特徴とする旅行業における販売'在庫管理システム。  Sales' inventory management system in the travel industry, which is characterized by that.
複数種類の商品の画像と該商品に関わる特定情報と前記商品の販売責任会社の 名称と該販売責任会社を代理する販促責任者に関わる特定情報とが印刷又は捺印 にて記載された複数種類の商品販促印刷物と、  Multiple types of product images, specific information related to the product, the name of the company responsible for sales of the product, and specific information related to the sales representative responsible for the sales responsible company are printed or stamped. Product sales prints,
該複数種類の商品販促用印刷物を取り出し自在に載置収容して所定の場所に配 置されたラックと、  A rack in which the plurality of types of product-promotion printed matter are detachably placed and housed and placed in a predetermined place;
前記販売責任会社に所属し少なくとも前記複数種類の商品それぞれの在庫データ と前記販促責任者に対する勘定科目データとを更新可能に記録するサーバと、 を備え、  A server belonging to the sales manager and recording at least the inventory data of each of the plurality of types of products and the account item data for the sales manager in an updatable manner, and
該サーバは、所定の無線又は有線の通信網を介し、  The server via a predetermined wireless or wired communication network,
前記ラックから前記商品販促用印刷物を取得した顧客が前記複数種類の中の所 望の前記商品に関わる特定情報と前記販促責任者に関わる特定情報とを前記顧客 が所有する携帯用情報端末機器により自己特定情報と共に入力して発信したことを 受けて前記商品の詳細画像情報と受注用入力画面情報を前記携帯用情報端末機 器に し、  The customer who has acquired the product promotion printed matter from the rack uses the portable information terminal device that the customer owns the specific information related to the desired product in the plurality of types and the specific information related to the sales manager. In response to the fact that the information is entered and transmitted together with the self-identifying information, the detailed image information of the product and the input screen information for order reception are made into the portable information terminal device,
前記顧客が前記詳細画像情報と前記受注用入力画面情報とに基づいて前記商品 を購入することを確定する信号を前記携帯用情報端末機器力 発信したことを受け て前記商品の販売を確定する処理と該販売の確定に基づいて前記顧客に対する前 記商品の売り上げ代金の課金の処理とを行 、、  Processing for confirming the sale of the product in response to the customer transmitting a signal confirming that the customer purchases the product based on the detailed image information and the order entry screen information. And processing the above-mentioned merchandise sales charge for the customer based on the confirmation of the sale,
該販売が確定した前記商品を前記在庫データ力 引き落とす処理と、前記販促責 任者に関わる特定情報に基づいて前記販促責任者の前記勘定科目データに所定 の販売手数料を計上する処理と、所定の期間経過後に前記販促責任者に対し前記 計上された販売手数料を自動振込みする処理とを行う、 A process of deducting the inventory data power of the product for which the sale has been confirmed, a process of recording a predetermined sales fee in the account item data of the sales promotion manager based on specific information relating to the sales promotion manager, After the period has passed, With automatic transfer of the recorded sales commission,
ことを特徴とする旅行業における販売'在庫管理システム。  Sales' inventory management system in the travel industry, which is characterized by that.
[4] 前記携帯用情報端末機器は、デジタルカメラ付きの携帯電話である、ことを特徴と する請求項 1又は 3記載の旅行業における販売 ·在庫管理システム。  4. The sales / inventory management system in the travel industry according to claim 1, wherein the portable information terminal device is a mobile phone with a digital camera.
[5] 前記自己特定情報は、前記携帯用情報端末機器に固有の ID又は電話番号である[5] The self-identifying information is an ID or a telephone number unique to the portable information terminal device.
、ことを特徴とする請求項 1又は 3記載の旅行業における販売'在庫管理システム。 The sales' inventory management system in the travel business according to claim 1 or 3.
[6] 前記商品に関わる特定情報は、バーコード、二次元コード、電子透かし、又はその 他の記号から成る、ことを特徴とする請求項 1、 2又は 3記載の旅行業における販売 · 在庫管理システム。 [6] Sales / inventory management in the travel industry according to claim 1, 2 or 3, wherein the specific information related to the product is composed of a bar code, a two-dimensional code, a digital watermark, or other symbols. system.
[7] 前記商品は旅館、ホテルその他の商用宿泊施設であり、 [7] The product is a ryokan, a hotel or other commercial accommodation,
前記商品に関わる特定情報は前記サーバの URL (uniform resource locator)、前 記商品販促用印刷物に関わる広告名称、広告日付、又は商品コードのいずれか又 は全てを含む情報であり、  The specific information related to the product is information including any or all of the URL (uniform resource locator) of the server, the advertisement name, the advertisement date, and the product code related to the printed product promotion product.
前記販促責任者に関わる特定情報は、前記商品販促用印刷物の所定の記載箇所 に印刷又は捺印により記載された前記ラックの設置場所提供者を特定する電話番号 又は特定のコードであり、  The specific information related to the person in charge of sales promotion is a telephone number or a specific code for identifying the rack installation location provider that is printed or stamped on a predetermined description location of the product promotion printed matter,
前記在庫データは、前記旅館、ホテルその他の商用宿泊施設の経営責任者から 提供される少なくとも利用可能部屋数と該利用可能部屋数に伴う利用可能日時を含 むデータである、  The inventory data is data including at least the number of available rooms provided by the manager of the inn, hotel or other commercial accommodation facility, and the date and time of use associated with the number of available rooms.
ことを特徴とする請求項 1、 2又は 3記載の旅行業における販売 ·在庫管理システム  The sales / inventory management system in the travel industry according to claim 1, 2 or 3
[8] 前記在庫データは、旅館、ホテルその他の商用宿泊施設の経営責任者が専有す る携帯電話と前記サーバとの通信による新規登録、更新、又は削除によりデータ形 成されることを特徴とする請求項 1、 2又は 3記載の旅行業における販売'在庫管理シ ステム。 [8] The inventory data is formed by new registration, update, or deletion through communication between the server and the mobile phone exclusively used by the manager of a hotel or other commercial accommodation facility. Claims 1, 2 or 3 Sales in the travel industry 'Inventory management system.
[9] 前記所定の場所は複数個所に構成され、前記ラックは前記所定の場所ごとに少な くとも 1台配置される、ことを特徴とする請求項 1、 2又は 3記載の旅行業における販売 •在庫管理システム。 [10] 複数種類の商品の画像と該商品に関わる特定情報と前記商品の販売責任会社の 名称と該販売責任会社を代理する販促責任者に関わる特定情報とが印刷又は捺印 にて記載された複数種類の商品販促用印刷物を不特定多数の通行人による任意の 取得に任せるべく取り出し自在に載置収容する収容手段と、 [9] The sales in the travel industry according to claim 1, 2 or 3, wherein the predetermined place is configured in a plurality of places, and at least one rack is arranged for each predetermined place. • Inventory management system. [10] Images of multiple types of products, specific information related to the products, the name of the company responsible for sales of the products, and specific information related to the sales manager responsible for the sales responsible company were printed or stamped. An accommodation means for placing and accommodating a plurality of types of product promotion printed materials so that they can be arbitrarily obtained by an unspecified number of passersby;
該収容手段に載置収容された前記商品販促用印刷物の取り出しを検知する検知 手段と、  Detecting means for detecting the removal of the printed product for promotional purposes placed and accommodated in the accommodating means;
該検知手段の検知出力により得られる前記複数種類の商品販促用印刷物の中の Among the plurality of types of product promotion printed matter obtained by the detection output of the detection means
V、ずれの商品販促用印刷物が取り出されたかの情報と前記収容手段に近接する携 帯用情報端末機器の情報とを取得し該取得した情報に所定の情報を付加した信号 を所定の通信網を介して所定のサーバに送信する通信手段と、 V, information indicating whether the printed product for misaligned product promotion has been taken out and information on a portable information terminal device close to the accommodation means are acquired, and a signal obtained by adding predetermined information to the acquired information is transmitted to a predetermined communication network. Communication means for transmitting to a predetermined server via
を有することを特徴とするラック。  A rack characterized by comprising:
[11] 前記収容手段は複数の載置棚から成り、  [11] The storage means comprises a plurality of mounting shelves,
前記検知手段は複数の前記載置棚ごとに配置された光学センサから成り、 前記通信手段は、複数の前記載置棚に近接して所定の一箇所に配置され、前記 光学センサの出力を受信して前記複数種類の商品販促用印刷物の中のいずれの 商品販促用印刷物が取り出されたかの取出情報を取得し、前記載置棚から前記商 品販促用印刷物を取り出した通行人の所有する前記携帯用情報端末機器と赤外線 通信により前記携帯用情報端末機器の固有情報を取得し、前記取出情報と前記固 有情報とに所定の情報を付加した信号を前記サーバに送信する送受信装置から成 る  The detection means is composed of an optical sensor arranged for each of the plurality of mounting shelves, and the communication means is disposed at a predetermined location in proximity to the plurality of mounting shelves and receives the output of the optical sensor Then, the mobile phone owned by the passerby who has acquired the take-out information on which of the plural types of product-promoting printed matter has been taken out and took out the product-promoting printed matter from the shelf described above. A transmitting / receiving device that acquires unique information of the portable information terminal device by infrared communication with the information terminal device and transmits a signal in which predetermined information is added to the extracted information and the specific information to the server.
ことを特徴とする請求項 10記載のラック。  The rack according to claim 10.
[12] 前記収容手段は複数の載置棚から成り、 [12] The storage means comprises a plurality of mounting shelves,
前記検知手段は複数の前記載置棚の前記商品販促用印刷物の載置箇所ごとに 配置された厚みセンサと該厚みセンサごとに対応する ICタグとから成り、  The detection means comprises a thickness sensor arranged for each placement location of the product sales promotion printed matter on a plurality of the placement shelves, and an IC tag corresponding to each thickness sensor,
前記通信手段は、複数の前記載置棚に近接して所定の一箇所に配置され、前記 I Cタグとの無線通信により前記厚みセンサの検知出力を受信して前記複数種類の商 品販促用印刷物の中のいずれの商品販促用印刷物が取り出されたかの取出情報を 取得し、前記載置棚から前記商品販促用印刷物を取り出した通行人の所有する前 記携帯用情報端末機器と赤外線通信又は無線通信により前記携帯用情報端末機 器の固有情報を取得し、前記取出情報と前記固有情報とに所定の情報を付加した 信号を前記サーバに送信する送受信装置から成る The communication means is disposed at a predetermined location in the vicinity of the plurality of storage shelves described above, receives the detection output of the thickness sensor by wireless communication with the IC tag, and the plurality of types of printed products for product promotion Before the possession of the passerby who acquired the information on which of the product promotion printed materials was taken out, and took out the product promotion printed material from the shelf Transmission / reception that acquires specific information of the portable information terminal device by infrared communication or wireless communication with the portable information terminal device and transmits a signal in which predetermined information is added to the extracted information and the specific information to the server Consisting of equipment
ことを特徴とする請求項 10記載のラック。  The rack according to claim 10.
前記収容手段は複数の載置棚から成り、  The accommodating means comprises a plurality of mounting shelves,
前記検知手段は、複数の前記載置棚の前記商品販促用印刷物の載置箇所ごとに 配置された重量センサ力 成り、  The detection means comprises a weight sensor force arranged for each placement location of the product sales promotion printed matter of a plurality of the above-described placement shelves,
前記通信手段は、複数の前記載置棚に近接して所定の一箇所に配置され、前記 重量センサに電気的に接続され該重量センサの検知出力を受信して前記複数種類 の商品販促用印刷物の中のいずれの商品販促用印刷物が取り出されたかの取出情 報を取得し、前記載置棚から前記商品販促用印刷物を取り出した通行人の所有する 前記携帯用情報端末機器と赤外線通信又は無線通信により前記携帯用情報端末 機器の固有情報を取得し、前記取出情報と前記固有情報とに所定の情報を付加し た信号を前記サーバに送信する送受信装置から成る  The communication means is disposed at a predetermined location in the vicinity of the plurality of storage shelves described above, and is electrically connected to the weight sensor and receives the detection output of the weight sensor to receive the plurality of types of printed products for product promotion. The product information for which the product sales promotion product was taken out was obtained, and the portable information terminal device owned by the passerby who took out the product promotion print product from the shelf described above was connected by infrared or wireless communication. A transmitting / receiving device that acquires specific information of the portable information terminal device and transmits a signal in which predetermined information is added to the extracted information and the specific information to the server.
ことを特徴とする請求項 10記載のラック。  The rack according to claim 10.
PCT/JP2006/316330 2005-09-05 2006-08-21 Rack, sale/inventory management system for tour business using same WO2007029478A1 (en)

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