201115368 六、發明說明: 【發明所屬之技術領域】 本發明係關於一種使用語音查號興趣指標的工商資料系 統及其方法,特別是指利用興趣指標分數將查號經驗轉換成 可用的工商資料評比準則,並結合查號系統内的查號資料, 找出普羅大眾有興趣的工商資料,是一種可以減輕大量人力 由千萬筆查號資料中找出普羅大眾有興趣的工商資料的自動 化的查號服務工商資料系統。 【先前技術】201115368 VI. Description of the invention: [Technical field to which the invention pertains] The present invention relates to an industrial and commercial data system using a voice search index of interest and a method thereof, and in particular to using an interest index score to convert an experience of a search number into an available industrial and commercial data rating. The guidelines, combined with the search data in the directory system, to find out the industrial and commercial information that the general public is interested in, is an automated investigation that can alleviate a large number of manpower and find out the industrial and commercial materials that are of interest to the general public. No. Service Industry Information System. [Prior Art]
驾次的查號服務有§吾音及網路搜寻的方式,語音查號服務 與網路搜尋服務最大的差別在於,以餐廳為例,語音查號台 士電客戶大多為要求查詢指定某一家餐廳的電話;而網路搜 尋服務大多為找某-類型的餐廳;因此語音查號服務紀錄中 可以更精準的得知,普羅大眾目前有興趣的資料為何,在本 發明推出之前,查號台的查詢記錄’除了追縱語音查號服務 品質之外’無法提供更有效的應用,且查號台提供工商資料 的時候’亦無從得知,每筆工商資料的價值在哪裡,以及哪 些是普羅大眾有興趣的工商資料,只能依 類提供資料選擇。 本發明除了採用話機標示來計算設備基本分數之外並咭 亡語:查號被查詢次數,開始一連串的自動化統計分析,: 异出母支設備的興趣指標分數,可以做到判斷普羅大眾對於 有興趣的程度的辨識,藉以得知普羅大眾有興趣 計 由此可見,上述習用方式仍有諸多不足 而亟待加以改良。 實非一良善之設 本案發明人鑑於上述習用方★ , …η“ 以用方式所衍生的各項缺點,乃巫 加以改良創新,並經多年苦心孤 干古孤°日潛心研究後,終於成功 201115368 =成本件—種使用語音查號興趣指標的工商資料系統及其 【發明内容】 工商本=之目的即在於提供一種使用語音查號興趣指標的 芮資二讓::及其方法係建立—個可以快速辨識每-筆工 的杳興趣的程度的系統’可以全自動化作業 務工商資料服務系統,以自動分析語音查號資料的 且可以在短時間内分析大量的語音查號資料,利 的工商資料結果。 m大1的得到普羅大眾有興趣 =發明的次一目的係在於再利用語音查號中心查號記 ㈣^且結合語音查號獨有的資料特性,將f貴的語音查號 的服務經驗實體化以及數據化。 商次II達成上述發明目的之—種使用語音查號興趣指標的工 L貝料糸統及其方法,係利用語音查號來電客戶大多為指定 -旬目‘的查„特點’並結合語音查號服務記錄、語音查號 :備資料屬性等多項語音查細,及搭配語音查號資料 庫:以滿足客戶所提出的工商資料提供服務需求,是一種可 以減輕大1人力的自動化的工商資料服務系統,其中包括: -查號記錄抽取模組,其主要功能係執行定時排程作業,將 =音查號系統查詢紀錄資料抽取到語音查號記錄統計暨備份 f料庫,並具有查號記錄異地備份,集中管理之能力;一查 號記錄統計分析模組’其主要功能為分析計算被查詢率,^ 计每支設備被語音查號來電客戶查詢的次數;—興趣指標分 析模、’且其主要功能為分析設備屬性以及被查詢率等資料並 且產生興趣指標分數;一興趣指標歸槽模組,其主要功能為 找出該興趣指標所紅商資料,並將興趣指標紀錄於工商資 2〇1115368 對應的所屬工商資料;-工商資料抽取模組,其主 广,于報表產生作業,產生相關的各式報表 j 、,且’其主要功_執行費用計算,㈣抽 : -訊息發送模組,將工商資料,…自“貝料。十异費用, 回報认相關“ 3丙枓、、。果息自動以電子郵件方式 需要收I夕處人並告知抽取的工商資料數量結果以及 南要收取多少費用等訊息。 【實施方式】 叫參閱圖一所示,為本發明一種使用語 工商資㈣統之話機標示圖表: -t、料標的 示個不同的話機標示所代表的基本分數,利用話機標 報可以突顯出語音查號資料'各類不同設備的查 先0八二’依據語音查號經驗,將話機標示分成四群:首 先疋刀數最高的第-群,其中包含話機標 話機標示為2之代表號、以及話機標示為3之;^二 話機標示都是笋音杳號土 逆一種 代表持有二=設備,通常都是最能 分數n Λ 商 給予最高等級基本 4之力刊刀㈣《分數次高的第二群’其中包含話機標示為 鍵機標不為5之智慧型網路、話機標示為C之關 鍵:f片型招牌、以及話機標示為D之特搜,這四種話機標 :是 備的業主希望且歡迎客戶撥打的營業用號碼7 方疋有仏值的工商資料設備,因此給予基本分數7 來是最基本的第三群’其中包含話機標示為6之整人 =^=冉ISDN)、話機標示為7之一般客戶’這兩種話機 ^種類的料持有者,亦有可能為營業用m作是 ,度T如前賴機標㈣類設備,因此給予基本分數!分; 取後疋不列為商資料的興趣指標計算的第四群,其中包含 N 0 r 201115368 話機标不為8之代表機之子號、話機標示為9之傳真機、話 機,示為A之專用信箱 '話機標示為B之傳真共用、以及話 機標不為Z之提示,這四類資料’或與前述業主重疊,或為 =音Ϊ號服務特有資料,因此不採納人為工商資料的興趣指 標計=的設備’以避免造成興趣指標辨識上的混亂。 :參閱圖一所不,為本發明一種使用語音查號興趣指標的 商貝料系統所使用來計算指定設備的興趣指標分數的演算 法: 本演算法的輸入參數有三個,分別為計算設備的話機標示 (telmrk)计异3又備在語音查號服務台(亦即電話直撥1 〇4查號 台)的被查詢次數(cdis_qry_c〇unt)、以及計算設備在1288語 音查號服務的被查詢次數(〇ayp—query_c〇unt),此外,本演算 法的輸出為該設備的興趣指標分數(interest一indicat〇r);本演 算法,利用上述圖一的話機標示分類給予基本分數 (—base一factor),然後加上1〇4查號台被查詢次數,接下來加 上一半的1288語音查號服務的被查詢次數,將其總和取自然 對數值(logn),然後取其自然對數值的整數…⑽幻加1,並且 a又疋大於10的數字等於1〇,如此便可以得到範圍為^〜⑺ 分的興趣指標分數; 其中,將12 8 8 s吾音查號服務的被查詢次數減半計算的原 因在於’ 1288語音查號服務不像104語音查號服務—樣是來 電客戶指定目標提供查詢服務,而是1288語音查號服務人員 詢問1288來電客戶模糊的需求,提供1288來電客戶符合需 求的資料’所以1288語音查號服務的被查詢次數雖然有其統 計價值,但是因為加上了 1288語音查號服務人員的引導,因 此並不一定為1288來電客戶原本的目標,有可能是1288來 電客戶接受了 1288服務人員的推薦。 請參閱圖三所示’為本發明一種使用語音查號興趣指標的 201115368 工商資料系統之架構圖,包含: 一查號記錄抽取模組30,係勃仁—+ 杳妒系絲執仃疋時排程作業,將語音 料模相am -^ ^ 抽取到語音查號行為與資 叶辑組301,並儲存至語音查號紀錄 紀錄備份資料庫32 ; 、’庫31以及语曰查號 其中’該查號記錄抽取模組30更包含. 1. :動搜尋語音查號紀錄資料庫331巾未備份的 查號紀錄; 2. 將語音查號紀錄資料庫μ π + 〒的語音查號記錄依照 月份分別存放; 3·自動在語音查號紀錄備份資料庫_立存放表格; 4. 自動刪除語音查號紀錄資料庫31中過期的語音查 號記錄; 5. 整合語音查號紀錄資料庫31主檔資料到語音查號 紀錄備份資料庫32 ; 6-可依據需求設定為手動或自動執行; 7·記錄最後備份日夺間,避免因為排輕停止而遺 防止資料重複備份; ' 8.所有備份動作均有文字記錄槽供維運人員了解動作 過程與結果; -查號記錄統計分析模㉚33 ’係讀取語音查號紀錄資料 八1或語音查號紀錄備份資料庫32’並執行定時排程作業, Π:算被查詢率’並通知興趣指標分析模組34進行興趣指 一興趣指標分析模Μ 34’係分析查號記錄統計分析模組 之資料並且產生興趣指標分數; 、、 其中’該興趣指標分析模組34更包含: 1.由語音查號紀錄資料庫31主檔取得話機標示; 201115368 2. 由查號記錄統計分析模組33取得被查詢率; 3. 依據圖二所述之演算法得到興趣指標分數; 4. 通知興趣指標歸檔模組341進行歸檔動作; 一興趣指標歸檔模組341,係將興趣指標分析模組34分 析結果紀錄於工商資料庫35 ; 其中’ δ亥興趣指標歸檔模組341更包含: 1.尋找興趣指標分數所屬設備於工商資料庫中的 資料; •右名找到則更新該資料的興趣指標分數; 3·若工商資㈣35中無諸則於工商#料 一筆資料; 4. 歸檔過程將記錄於L〇g檔; 5. 歸檔過程若有異常將記錄於Log檔; 一工商資料庫35,係存放所有工商 備’提供興趣指標歸料組存取; ’·、冑貝料的設 —工商資料抽取模組36,係桩 並讀取其工商資料抽取條件,並 :工商資料需求 =取需要的工商資料,並判斷輸:c 抽取的工商資料範圍; 貝τ叶惊件,來決定 其中,該工商資料抽取模組36更包含: 1.依據工商資料抽取條件,可相 別,或是指定的路名區 3广、要調查的行業 工商資料庫中符合條件的1商ΐ:者縣市’尋找出 ;·=程記錄傳送給報表二 /將抽取、,,。果傳送給計費模虹38; 4. 抽取過程記錄於细主+ 5. 抽取過程中若有:理:=7產生之報表 將5己錄於報表處理模組37產 201115368 生之報表; -報表處理模组37,係將工商資料抽取模組%之結果, 39路報表產生作業’並且將產生完的報表透過訊息發送模組 39發送給管理端; 一汁費模组38,係依據工商資料抽取模組%之結果及抽 h、件執行費用计异’並且將計算完的費用透過訊息發送 ^ 9七送、·° S理端,並利用訊息發送模组39將工商資料 ,·、。果檔案名稱以及存放位置傳送給管理者; 一訊息發送模組39’係報表處理模組37以及計費模組% '。果’將訊息自動以電子郵件方式回報給管理端,並告知 ,的卫商資料數量結果以及需要收取多少費用,訊息發送 、,、止後將相關資料作成記錄; 其中,上述各模組間’係以TCp/Ip之網路協定或5〇以以 的方式作為通信媒介。 ^ >閱圖四所不,為本發明一種使用語音查號興趣指標的 工商資料方法之流程圖,包含: v驟·將音查號台服務時所產生的語音查 料C錄於語音查號紀錄資料庫4〇ι; 步驟一.查號記錄抽取模組定時整理語音查號記錄,並且 然4月伤於5吾音查號紀錄備份資料庫中建立所需要的表格, 後1將S吾音查號紀錄資料庫中的語音查號記錄整合主檔資料 份到語音查號紀錄備份資料庫巾’最後刪除語音查號紀 貝料庫中過期的語音查號記錄402 ; ^驟—.查號記錄統計分析模組分析計算被查詢率; 杳^驟四.興趣指標分析模組利用查號記錄統計分析模組的 二二率,以及語音查號紀錄資料庫中的刊登標示,計算出興 趣指標分數404 ; ^驟五.興趣指標歸檔模組將興趣指標紀錄於工商資料庫, ϊ 201115368 中相對應的所屬資料 料 405 ; 如果找不到相對應資料則新增一筆資 .^ .工商資料抽取模組接收客戶端提出工商資料需 牛〃商資料需求合約產生工商資料抽取條件406 ; 商資工商資料抽取模組依據工商資料抽取條件產生工 L mr ίί 1 2並且將抽取過程記錄傳送給報表處理模組,將 抽取:果傳送給計費模組進行計費工作407 ; $驟八·報表處理模組將抽取過程紀錄產生報表,並且利 用U送模組將報表傳送給管理端彻; 、士步驟九:計費模組根據工商資料抽取模組所抽取的工商資 ;&果以及抽取條件來計算費用,並且利用訊息發送模組 將費用' I商資料結果㈣名稱以及存放位置傳送給管理端 409, 次步驟十.管理端審核工商資料無誤,價格正確後,將工商 貧!!給I客戶端410,如果卫商資料有問題,或是價格高出客 戶编預算則與客戶端溝通協商重新擬定工商資料需求,並 且重複步驟六~步驟九,直到客戶滿意或是取消合約。 ^本發明所提供之一種使用語音查號興趣指標的工商資料 系統及其方法,與其他習用技術相互比較時,更具備下 點: '、 1. 語音查號服務台(104)特性是來電客戶指定要找店家, 為指定目標的明確搜尋,是一個明確的興趣指標基準。 2. 语音查號服務台(104)設備刊登標示可以準確分辨設備 特性’可以過濾無意義的工商資料。 3. 語音查號服務(1288)類似語音搜尋引擎,為非指定目標 的模糊搜尋,可以得到類似網路搜尋引擎的模糊興趣 指標基準。 4. 將寶貴的語音查號經驗轉換成實際且可用的興趣指標 201115368 分數以及工商資料。 5·自動化工商資料轉換以及抽取,人員需介入的地方不 多’可以節省大量人力。 6·本發明使用興趣指標分數可以明確反應出工商資料的 價值。 明 上列詳細說明係針對本發明之一可行實施例之具體說 惟該貫施例並非用以限制本發明之專利範圍,凡未脫離 本發明技藝精神所為之等效竇祐式㈣ 專利範圍中。巧之等效“以更,均應包含於本案之 細上所述,本案不但在技術思想上碎 物品增進上述多項功效,應已夺八鉻八妬卫此季又1用 ^ ^ 又應巳充刀符合新穎性及進步性之沐 疋毛明專利要件,爰依法提 ^ 明專利申技索,以min 心貝局核准本件發 号7N甲明案,以勵發明,至感德便。 【圖式簡單說明】 圖-為本發明-種使用語音查號興趣指標的 統之話機標示圖表; 〇貝枓系 圖二為本發明—種使用語音查號興趣指標的卫商資料系 統所使用來計算指定設備的興趣指標分數的演算法; 圖三為本發明-種使用語音查號興趣指標 統之架構圖; 貝枓系 圖四為本發明-種使用語音查號興趣指標的 法之流程圖。 。貝枓方 【主要元件符號說明】 30 查號記錄抽取模組 301 語音查號行為與資料模組 31 語音查號紀錄資料庫 201115368 32 33 34 341 35 36 37 38 39 語音查號紀錄備份資料庫 查號紀錄統計分析模組 興趣指標分析模組 興趣指標歸檔模組 工商資料庫 工商資料抽取模組 報表處理模組 計費模組 訊息發送模組The search service of the driver has § my voice and online search. The biggest difference between the voice search service and the online search service is that, for example, in the restaurant, the voice check-telephone power customers mostly request to query a certain home. The telephone number of the restaurant; and most of the Internet search services are looking for a certain type of restaurant; therefore, the voice search service record can be more accurately informed, what information is currently of interest to the general public, before the launch of the invention, the check-in station The query record 'except for the quality of the voice search service' can not provide more effective applications, and when the check-in station provides industrial and commercial information, 'there is no way to know the value of each business and industrial data, and which are the general The industrial and commercial materials that the public is interested in can only provide information selection according to the category. In addition to using the phone label to calculate the basic score of the device and the death sentence: the number of times the query is queried, a series of automated statistical analysis is started, and the score of the interest index of the parent device can be judged by the general public. The identification of the degree of interest, in order to know that the general public is interested in the fact that there are still many shortcomings in the above-mentioned methods of practice and need to be improved. In fact, the inventor of this case, in view of the above-mentioned conventional parties ★, ... η "defects derived from the use of the way, is the improvement and innovation of the witch, and after years of painstaking efforts, the ancient and lonely study, finally succeeded 201115368=Cost-cost---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- A system that can quickly identify the degree of interest in each of the laborers' can be fully automated for the business information service system to automatically analyze the voice search data and analyze a large number of voice search data in a short period of time. The results of the industrial and commercial data. m big 1 is of interest to the general public = the second purpose of the invention is to use the voice search center to check the number (4) ^ and combine the unique characteristics of the voice search number to make the expensive voice search number The service experience is materialized and dataized. The business of the above-mentioned invention achieves the purpose of the above-mentioned invention - the use of the voice search index of interest indicators of the industry and its methods Using the voice search number to call the customer mostly for the designated - Xunmu 'chat „features' and combined with the voice search service record, voice search number: data attributes and other voice review, and with the voice search database: to meet customers The proposed industrial and commercial data providing service demand is an automated industrial and commercial data service system that can alleviate the large manpower, including: - the directory record extraction module, whose main function is to perform scheduled scheduling operations, which will be = tone number The system query record data is extracted into the voice record record statistics and backup f-repository, and has the ability to record and record remote backup and centralized management; a log record statistical analysis module's main function is to analyze and calculate the query rate, ^ Counting the number of times each device is queried by the voice search number; - the interest indicator analysis module, 'and its main function is to analyze the device attributes and the queried rate and other information and generate the interest index score; one interest indicator belongs to the slot module, The main function is to find out the red quotient information of the interest indicator, and record the interest indicator in the corresponding work of the industrial and commercial capital 2〇1115368. Information; - Industrial and commercial data extraction module, its main broad, in the report generation of operations, produce a variety of related reports j, and 'its main work _ executive fee calculation, (four) pumping: - message sending module, industrial and commercial information, ...from "Bei material. Ten different expenses, return recognition related" 3 Bing,,. The information is automatically sent by e-mail to the person who needs to receive the information on the number of business and technical data collected and how much to charge in the south. [Embodiment] Referring to Figure 1, there is a phonetic labeling chart for the use of the industrial and commercial capital (4) system of the present invention: -t, the basic score represented by the different phone signs of the material label, which can be highlighted by the phone report. Voice search data 'chasing different types of different equipment 0 82' according to the voice search experience, the phone label is divided into four groups: the first group with the highest number of files, including the phone number marked with 2 And the phone is marked as 3; ^ two phone signs are all bamboo sounds, nicknames, soils, one kind of representative, holding two = equipment, usually the most capable of n Λ, the highest level of basic 4, the number of knives (four) "scores The second group of highs contains the smart network with the phone labeled as 5, and the phone labeled C: the f-type signboard and the phone marked as D. These four phone labels: It is the owner of the company that wants and welcomes the customer to dial the number 7 for the depreciation of the industrial and commercial data equipment, so the basic score of 7 is the most basic third group 'including the phone marked as 6 whole person = ^=冉ISDN), words The general customer of the machine is marked as 'the two types of phone holders', and it is also possible for the business to use m, and the degree of T is as good as the standard (four) equipment, so give the basic score! The fourth group calculated by the interest index of the business data is not included in the fourth group, including the number of the N 0 r 201115368 telephone number of the representative machine of the telephone number 8 , the fax machine marked with the telephone number 9 , and the telephone number shown as A The special mailbox 'phone is marked as the fax sharing of B, and the phone is not marked with Z. These four types of information 'either overlap with the above-mentioned owners, or are specific information of the service number, so the interest indicators of the business and industry data are not adopted. Count = device 'to avoid confusion caused by the identification of interest indicators. Referring to FIG. 1 , the algorithm for calculating the interest index of the specified device is used by the commercial beating system using the voice search index of interest: The input parameters of the algorithm are three, respectively, of the computing device. The phone number (telmrk) is different from the number of queries (cdis_qry_c〇unt) of the voice directory service desk (that is, the telephone direct dial 1 〇 4 directory), and the computing device is queried in the 1288 voice directory service. The number of times (〇ayp-query_c〇unt), in addition, the output of this algorithm is the interest index of the device (interest-indicat〇r); this algorithm uses the phone label classification of Figure 1 above to give the basic score (-base A factor), then add 1〇4 to check the number of times the station is queried, and then add half of the number of queries for the 1288 voice search service, take the sum of the natural logarithm (logn), and then take the natural logarithm The integer...(10) magically increases by 1, and the number of a and 疋 greater than 10 is equal to 1〇, so that the score of the interest index with the range of ^~(7) can be obtained; among them, the check of the service of the 12 8 8 s The reason for the half-time calculation is that the '1288 voice search service is not like the 104 voice search service—it is the call customer specified target to provide the query service, but the 1288 voice search service personnel asks the 1288 call customer for the fuzzy demand and provides 1288 call. The customer meets the requirements of the information 'so the number of queries of the 1288 voice search service has its statistical value, but because of the guidance of the 1288 voice search service personnel, it is not necessarily the original target of the 1288 call customer. It is possible It is the 1288 call customer who accepted the recommendation of 1288 service personnel. Please refer to Figure 3 for the architecture diagram of the 201115368 Business Information System using the voice search index of interest, including: a directory record extraction module 30, which is a Brenren-+ 杳妒 丝 仃疋For the scheduling operation, the voice material module am -^ ^ is extracted to the voice directory search behavior and the fund leaf group 301, and stored in the voice directory record record backup database 32; 'the library 31 and the language check number among them' The directory record extraction module 30 further includes: 1.: searching the voice search record database 331 for the unrecorded record number; 2. recording the voice search record database μ π + 〒 voice record record according to Stored separately in the month; 3. Automatically in the voice search record backup database _ stand-up storage form; 4. Automatically delete the expired voice search record in the voice search record database 31; 5. Integrate the voice search record database 31 main File data to voice directory record backup database 32; 6- can be set to manual or automatic according to demand; 7) record the last backup day to avoid the need to prevent data duplicate backup because of the light stop; ' 8. All backup Action The transcript slot is for the maintenance personnel to understand the action process and the result; - The log record statistical analysis module 3033 'Reads the voice search record data VIII 1 or the voice search record backup database 32' and performs the scheduled scheduling operation, Π : Calculating the rate of inquiry' and notifying the interest indicator analysis module 34 to perform the interest index analysis model of interest index 34' is analyzing the data of the statistical analysis module of the search record and generating the interest index score; , wherein 'the interest index analysis The module 34 further includes: 1. Obtaining the phone mark from the main file of the voice search record database 31; 201115368 2. Obtaining the query rate by the log record statistical analysis module 33; 3. Obtaining according to the algorithm described in FIG. Interest indicator scores; 4. The notification interest index filing module 341 performs an archiving action; an interest index archiving module 341 records the analysis results of the interest index analysis module 34 in the business database 35; wherein the 'δ海 interest index filing module The group 341 further includes: 1. searching for the information of the equipment belonging to the interest index score in the business database; • finding the interest index score of the data when the right name is found; 3. If the industrial and commercial capital (4) 35 is not in the industry and commerce, a material is required; 4. The archiving process will be recorded in the L〇g file; 5. If there is an abnormality in the archiving process, it will be recorded in the log file; All industrial and commercial equipment 'providing interest index return group access; '·, 胄 料 的 — - industrial and commercial data extraction module 36, the pile and read its industrial and commercial data extraction conditions, and: industrial and commercial data needs = take the required business Information, and judge the loss: c to extract the scope of industrial and commercial data; Bayu Leaf surprise, to determine which, the industrial and commercial data extraction module 36 contains: 1. According to the industrial and commercial data extraction conditions, can be different, or the designated road The district name 3 is wide, and the industry and commerce database to be investigated meets the requirements of the 1 business plaque: the county and the city 'find out; ·= record is transmitted to the report 2 / will be extracted,,,. If it is transmitted to the billing model, it is recorded in the fine master + 5. In the extraction process, if there is:: The report generated by =7 will be recorded in the report processing module 37 production 201115368 report; The report processing module 37 is configured to generate the operation result of the industrial and commercial data extraction module, and the 39-way report generation operation is sent to the management terminal through the message sending module 39; the juice fee module 38 is based on the business The result of the data extraction module % and the execution cost of the item and the item are calculated differently, and the calculated cost is sent through the message, and the information transmission module 39 is used to send the business information, . The file name and the storage location are transmitted to the manager; a message sending module 39' is the report processing module 37 and the billing module %'. If the message is automatically returned to the management terminal by e-mail, and the results of the number of escort data and the amount of fees to be charged are sent, the relevant information is recorded after the message is sent, and then, among the above modules. It is a communication medium in the form of TCp/Ip network protocol or 5〇. ^ > Read Figure 4 is a flow chart of a method for industrial and commercial data using voice search index of interest, including: v. Recording the voice check C generated during the service of the sound check station to the voice check No. record database 4〇ι; Step 1. The record record extraction module periodically sorts the voice search record, and then in April, the 5 Uyin search record backup database is used to establish the required form, the latter 1 will be S The voice search record in the voice record database is integrated into the voice record record backup data library towel. Finally, the expired voice search record 402 in the voice check number library is deleted. The statistical analysis module of the directory number analyzes the calculated query rate; 杳^4. The interest indicator analysis module uses the record number to record the 22nd rate of the statistical analysis module and the publication indicator in the voice search record database to calculate Interest indicator score 404; ^Step 5. The interest indicator archiving module records the interest indicator in the industrial and commercial database, 相对 the corresponding information in the 201115368 material 405; if the corresponding information is not found, then add a new capital. ^ . Data extraction The group receiving client submits the industrial and commercial information, and the contract for the business data is required to generate the industrial and commercial data extraction condition 406; the commercial and commercial data extraction module generates the work L mr ίί 1 2 according to the industrial and commercial data extraction condition and transmits the extraction process record to the report processing module. The group will extract: the result is transferred to the billing module for billing work 407; $Step 8· The report processing module will extract the process record to generate a report, and use the U-send module to transmit the report to the management terminal; Nine: The billing module calculates the fee according to the industrial and commercial capital; & fruit and extraction conditions extracted by the industrial and commercial data extraction module, and transmits the fee 'I business data result (4) name and storage location to the management terminal by using the message sending module. 409, Step 10: The management side audits the industrial and commercial information without errors. After the price is correct, the business will be poor!! To the I client 410, if there is a problem with the health information, or if the price is higher than the customer budget, then communicate with the client to negotiate again. Formulate business and industrial data requirements and repeat steps 6 through 9 until the customer is satisfied or cancels the contract. ^ The industrial and commercial data system and method for using the voice search index of interest provided by the present invention have the following points when compared with other conventional technologies: ', 1. The voice search service desk (104) is a call customer. Specifying a store to find a clear search for a given goal is a clear benchmark for interest indicators. 2. The voice search service desk (104) device publishes the mark to accurately distinguish the device characteristics. It can filter the meaningless business information. 3. The voice directory service (1288) is similar to the voice search engine. For fuzzy search without a specified target, a fuzzy interest indicator benchmark similar to the network search engine can be obtained. 4. Convert valuable voice search experience into actual and available interest indicators 201115368 points and business data. 5. Automated industrial and commercial data conversion and extraction, there are not many places for personnel to intervene, which can save a lot of manpower. 6. The use of interest index scores of the present invention can clearly reflect the value of business data. DETAILED DESCRIPTION OF THE INVENTION The detailed description of the present invention is not intended to limit the scope of the invention, and is not limited to the scope of the invention. . The equivalent of "the more, should be included in the details of the case, this case not only in the technical thinking of the broken items to enhance the above-mentioned multiple effects, should have won eight chrome eight to defend this season and 1 use ^ ^ The filling knife meets the novelty and the progressiveness of the patents of the Maoming Maoming, and raises the patent application technology according to the law, and approves the issue of the 7N Jiaming case by the Min Xinbei Bureau to encourage the invention and to the sense of virtue. Brief Description of the Drawings] Figure-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The algorithm for calculating the interest index score of the specified device; FIG. 3 is an architecture diagram of the invention using the voice search index indicator; the fourth embodiment of the present invention is a flow chart of the method for using the voice search index indicator枓 枓 【 [main component symbol description] 30 directory record extraction module 301 voice directory search behavior and data module 31 voice directory record database 201115368 32 33 34 341 35 36 37 38 39 voice directory record backup data Kucha Record interest in statistical analysis module index analysis module indicator of interest database archiving module Commerce Business information extraction module report processing module sends a message billing module Module