JPS60245077A - Reservation acceptance processor - Google Patents
Reservation acceptance processorInfo
- Publication number
- JPS60245077A JPS60245077A JP59101325A JP10132584A JPS60245077A JP S60245077 A JPS60245077 A JP S60245077A JP 59101325 A JP59101325 A JP 59101325A JP 10132584 A JP10132584 A JP 10132584A JP S60245077 A JPS60245077 A JP S60245077A
- Authority
- JP
- Japan
- Prior art keywords
- reservation
- information
- card
- user
- center device
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Tourism & Hospitality (AREA)
- Operations Research (AREA)
- Economics (AREA)
- Entrepreneurship & Innovation (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Development Economics (AREA)
- Quality & Reliability (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Description
【発明の詳細な説明】
〈発明の技術分野〉
本発明は、例えば鉄道等の指定乗車券の購入予約や、ホ
テルの宿泊予約等を受付は処理する予約受付処理装置に
関する。DETAILED DESCRIPTION OF THE INVENTION Technical Field of the Invention The present invention relates to a reservation reception processing device that accepts and processes purchase reservations for designated train tickets, hotel accommodation reservations, etc., for example.
〈発明の背景〉
一般にこの種の予約は、利用者がその関係先へ直接出向
いて切符若しくは予約券の発行を受けるか、或いは電話
や郵便によって予約申込みを行ない、後日に切符の発行
を受ける等の方法がとられている。ところか直接出向く
方法は、利用者にとって煩瑣にたえず、余計な時間と労
力とを必要とする。また電話申込みによる方法は、氏名
、住所、電話番号等、予約に必要な事項を口述する必要
があるため、伝達ミスが生じ易く、これがトラブル発生
の原因となる。更に郵便申込みによる方法は、予約に時
間がかかり、予約の成否を即座に把握できない。<Background of the Invention> In general, this type of reservation is made by the user directly visiting the relevant party and receiving the issuance of a ticket or reservation ticket, or applying for a reservation by telephone or mail, and having the ticket issued at a later date. The method is being taken. On the other hand, the method of going directly to the site is always cumbersome for the user and requires extra time and effort. Furthermore, in the telephone application method, it is necessary to dictate the necessary information for the reservation, such as name, address, telephone number, etc., and communication errors are likely to occur, which can cause trouble. Furthermore, with the method of applying by mail, it takes time to make a reservation, and it is not possible to immediately know whether the reservation has been successful or not.
かくして氏名、住所、電話番号等の個人を特定する情報
（以下、「個人情報」という）をキーボードで入力し、
オンラインで関係先へ予約申込みを行なう自動化システ
ムが検討されているが、この方式の場合、利用者が５０
音キーを操作して、個人情報を入力する必要があるため
、操作に手間がかかり、予約受付処理の効率化が期待で
きない。In this way, information that identifies individuals such as name, address, telephone number, etc. (hereinafter referred to as "personal information") is entered using the keyboard,
An automated system for making reservations online to related parties is being considered, but in this case, the number of users will be 50.
Since it is necessary to input personal information by operating sound keys, the operation is time-consuming and the reservation reception process cannot be expected to be made more efficient.
〈発明の目的〉
本発明は、個人情報か記録された予約カードを用いるこ
とによって、予約操作を簡易化し、予約受付処理の効率
化をはかった新規な予約受付処理装置を提供することを
目的とする。<Purpose of the Invention> The purpose of the present invention is to provide a new reservation processing device that simplifies reservation operations and improves the efficiency of reservation processing by using a reservation card with personal information recorded. do.
〈発明の構成および効果〉
上記目的を達成するため、本発明では、予約カードに氏
名、住所、電話番号等の個人情報を予め記録しておき、
このカードが装置にセットされたとき、読取部にて個人
情報を読み取った後、伝送制御部において読取情報をセ
ンター装置へ送信すると共に折り返しセンター装置より
予約情報を受信し、然る後書込部にてこの予約情報を予
約カードへ書き込むように構成した。<Structure and Effects of the Invention> In order to achieve the above object, in the present invention, personal information such as name, address, telephone number, etc. is recorded in advance on the reservation card,
When this card is set in the device, the reading section reads the personal information, and then the transmission control section transmits the read information to the center device and receives the reservation information from the center device, and then the writing section The system was configured to write this reservation information to the reservation card.
本発明によれば、予約カードに個人情報が記録されてお
り、これら情報はキー操作により入力する等の必要がな
いから、操作がきわめて簡易であり、予約受付処理の効
率化を実現し得る。According to the present invention, since personal information is recorded on the reservation card and there is no need to input this information by key operation, the operation is extremely simple and the efficiency of reservation reception processing can be realized.
また個人情報の入力ミスが生ずる虞れがないから、トラ
ブル発生要因が減少し、更にセンター装置との交信で即
座に予約の成否を把握できるから、利用者の利便が大幅
に向上する等、発明目的を達成した優れた効果を奏する
。In addition, since there is no risk of entering personal information, the number of causes of trouble is reduced, and the user's convenience is greatly improved because the success or failure of the reservation can be immediately determined through communication with the central device. It achieves its purpose and produces excellent results.
〈実施例の説明〉
第１図は、本発明にかかる予約受付処理装置を示し、器
体前面の接客部１に、予約カードの投入兼返却口２（以
下単に「投入口」という）と、テンキー等より成る指定
情報入力部３と、予約の成否を表示する表示器４とが設
けである。<Description of Embodiments> FIG. 1 shows a reservation reception processing device according to the present invention, in which a reservation card insertion/return slot 2 (hereinafter simply referred to as "input slot") is provided in a customer service section 1 on the front of the device. A designated information input section 3 consisting of a numeric keypad or the like, and a display 4 for displaying the success or failure of the reservation are provided.
指定情報入力部３は、例えばホテル予約の場合は宿泊予
定の日付等、列車予約の場合は列車番号や日時等、予約
内容や予約対象を指定するに必要な情報（以下、「指定
情報」という）をキー人力するためのものである。The specified information input section 3 inputs information necessary to specify the reservation details and the reservation object (hereinafter referred to as "specified information"), such as the scheduled date of accommodation in the case of hotel reservations, the train number and date and time in the case of train reservations, etc. ) is for key human power.
前記の予約カードは、第２図に示す如く、カード５の表
面に磁気ストライプ６が設けてあり、この磁気ストライ
プ６に氏名、住所、電話番号、自動引落し銀行名および
その口座番号等の個人情報が予め記録されると共に、予
約に際し、予約番号或いは予約内容を特定する情報（以
下、「予約情報」という）が書き込めるようになってい
る。尚予約カードは、複数の用途に兼用されるもの、或
いは特定の用途に限定されるもの等、そのいずれにも適
用し得る。As shown in FIG. 2, the reservation card described above has a magnetic stripe 6 on the surface of the card 5, and the magnetic stripe 6 has personal information such as name, address, telephone number, automatic withdrawal bank name and account number. Information is recorded in advance, and at the time of reservation, information specifying the reservation number or reservation details (hereinafter referred to as "reservation information") can be written. The reservation card may be used for multiple purposes or limited to a specific purpose.
前記投入口２の内側には、カード搬送機構７が設けてあ
り、搬送路沿いに予約カード５の投入を検知するセンサ
８、予約カード５の記録情報を読み取る読取りヘッド９
、予約カード５へ所定の情報を書き込む書込みヘッド１
０等が配置されている。前記搬送機構７は、プーリ１１
〜１４、搬送ベルト１５，１６、駆動モータ１７より構
成され、予約カード５は搬送ベルト１５゜１６間で支持
されて搬送路を往復移行する。A card transport mechanism 7 is provided inside the input slot 2, and a sensor 8 detects the insertion of the reservation card 5 along the transport path, and a reading head 9 reads the recorded information of the reservation card 5.
, a write head 1 for writing predetermined information into the reservation card 5
0 etc. are arranged. The conveyance mechanism 7 includes a pulley 11
14, conveyor belts 15 and 16, and a drive motor 17, and the reservation card 5 is supported between the conveyor belts 15 and 16 and reciprocates along the conveyance path.
第３図は上記予約受付処理装置の回路構成例を示す。図
中、ＣＰＵ（Ｃｅｎｔｒａｌ Ｐｒｏｃｅｓｓｉｎｇ
Ｕｎｉｔ ）１８はＲＯＭ（’Ｒｅａｄ ０ｎｌｙ Ｍ
ｅｍｏｒｙ ） １９のプログラムを解読し、ＲＡＭ
（Ｒａｎｄｏｍ Ａｃｃｅｓｓ Ｍｅｍｏｒｙ ）２０
に対する各種情報の読み書きを行ないつつ、書込みヘッ
ド９、読取りヘッド１０、入力部３、表示器４、搬送機
構７および伝送制御部２１の入出力動作を一連に制御し
て、予約受付処理を実行する。この装置は、前記伝送制
御部２１を”介してセンター装置にオンライン接続され
ており、伝送制御部２１はセンター装置へ個人情報や指
定情報を送信し、一方センタ〜装置より予約情報を受信
する。FIG. 3 shows an example of the circuit configuration of the reservation reception processing device. In the figure, CPU (Central Processing)
Unit ) 18 is ROM ('Read Only M
memory ) 19 programs and RAM
(Random Access Memory)20
While reading and writing various information to and from the computer, a series of input/output operations of the write head 9, read head 10, input section 3, display 4, transport mechanism 7, and transmission control section 21 are controlled to execute the reservation reception process. . This device is online connected to the center device via the transmission control section 21, and the transmission control section 21 transmits personal information and designated information to the center device, while receiving reservation information from the center device.
第４図は上記装置例の制御フローを示す。まず利用によ
って投入口２へ予約カード５が投入されると、読取りヘ
ッド９は予約カードに記録されている個人情報を読み取
り、つぎにＣＰＵ１８はこの個人情報が適正であるか否
かをチェックする（ステップ３１ 、＋ ３２ ）。も
し適正情報であれば、例えばランプが点灯する等して、
利用者に対し、指定情報の入力操作が促がされ、利用者
は入力部３のキー操作等によって、例えば日付その他の
指定情報を入力する。これら指定情報や個人情報は一旦
ＲＡＭ２０に格納され、つぎにｃｐｕＩＢはこれら情報
を取り込み、伝送【
制御部２１を介してセンター装置へ送信する（ステップ
３４）。そしてもし指定された内容につき予約可能であ
れば、センター装置からは予約情報が送出される。この
予約情報は伝送制御部２１によって受信され、ｃｐｕＩ
Ｂは受信情報をＲＡＭ２０へ格納する（ステップ３５）
。そして予約の成否に応じて表示器４には、「予約可能
」若しくは「予約不能」の文字が表示され（ステップ３
６〜３８）、続いて予約情報がＲＡＭ２０から読み出さ
れて、書込みヘッド１０により予約カード５の磁気スト
ラ′イブ６に書き込まれる（ステップ３９）。ついて読
取りヘッド９は書込み情報を読み出し、ＣＰＵｌ８は書
込み情報が適正か否かをチェックする。もし適正であれ
ば、ステップ４０の判定がＹＥＳ”となり、予約カード
５は投入口２より利用者へ返却される。FIG. 4 shows the control flow of the above example device. First, when the reservation card 5 is inserted into the slot 2 during use, the reading head 9 reads the personal information recorded on the reservation card, and then the CPU 18 checks whether this personal information is correct ( Steps 31, +32). If the information is correct, for example, a lamp will turn on, etc.
The user is prompted to input specified information, and the user inputs, for example, the date and other specified information by operating keys on the input unit 3. These designation information and personal information are temporarily stored in the RAM 20, and then the CPUIB takes in these information and transmits them to the center device via the control unit 21 (step 34). If it is possible to make a reservation for the specified content, the center device sends reservation information. This reservation information is received by the transmission control unit 21, and cpuI
B stores the received information in RAM 20 (step 35)
. Depending on the success or failure of the reservation, the display 4 displays the words "reservation possible" or "reservation impossible" (step 3).
6-38), then the reservation information is read from the RAM 20 and written to the magnetic stripe 6 of the reservation card 5 by the write head 10 (step 39). The reading head 9 then reads the written information, and the CPU 18 checks whether the written information is correct. If it is correct, the determination in step 40 becomes ``YES'' and the reservation card 5 is returned to the user through the slot 2.
かくて利用者は、予約の当日等にこの予約カード５を所
持して、駅等の関係先へ行き、カードを券売機にセット
して、予約内容の切符を入手するものである。Thus, on the day of the reservation, the user carries this reservation card 5 with him and goes to a related place such as a station, sets the card in a ticket vending machine, and obtains a ticket according to the reservation details.
尚切符の購入に必要な金銭の支払いは、予約の段階で、
センター装置が利用者の銀行口座より自動引き落しを行
なう等、適宜なシステムを採択し得る。Please note that the payment required to purchase tickets must be made at the reservation stage.
An appropriate system may be adopted, such as a center device automatically withdrawing money from the user's bank account.
第１図は予約受付処理装置の構造説明図、第２図は予約
カードの平面図、第３図は予約受付処理装置の回路ブロ
ック図、第４図は装置の制御動作を示すフローチャート
である。
５・・・・・・予約カード ９・・・・・・読取りヘッ
ド１０・・・・・・書込みヘッド １８・・・・・・Ｃ
ＰＵ２１・・・・・・伝送制御部
特許出願人 立石電機株式会社
分７ 図
二
岳２図FIG. 1 is a structural explanatory diagram of the reservation acceptance processing device, FIG. 2 is a plan view of the reservation card, FIG. 3 is a circuit block diagram of the reservation acceptance processing device, and FIG. 4 is a flowchart showing the control operation of the device. 5...Reservation card 9...Reading head 10...Writing head 18...C
PU21... Transmission control unit patent applicant Tateishi Electric Co., Ltd. 7 Figure Futadake 2
Claims (1)
ための読取部と、読み取った情報をセンター装置へ送出
すると共にセンター装置より予約情報を受信するための
伝送制御部と、予約カードへ予約情報を書き込むための
書込部と、読取部、伝送制御部および、書込部の各動作
を一連に制御して予約受付処理を実行する制御部とから
成る予約受付処理装置。A reading section for reading the information that identifies the individual recorded on the reservation card, a transmission control section for transmitting the read information to the center device and receiving reservation information from the center device, and a transmission control section for transmitting the reservation information to the reservation card. A reservation reception processing device comprising a writing section for writing, a reading section, a transmission control section, and a control section that sequentially controls each operation of the writing section to execute reservation reception processing.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP59101325A JPS60245077A (en) | 1984-05-18 | 1984-05-18 | Reservation acceptance processor |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP59101325A JPS60245077A (en) | 1984-05-18 | 1984-05-18 | Reservation acceptance processor |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JPS60245077A true JPS60245077A (en) | 1985-12-04 |
Family
ID=14297665
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP59101325A Pending JPS60245077A (en) | 1984-05-18 | 1984-05-18 | Reservation acceptance processor |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPS60245077A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS63285695A (en) * | 1987-05-18 | 1988-11-22 | グローリー工業株式会社 | Method of purchasing commodity by card |
| FR2677782A1 (en) * | 1991-06-12 | 1992-12-18 | Poirier Jean Claude | MULTISERVICES TERMINAL. |
-
1984
- 1984-05-18 JP JP59101325A patent/JPS60245077A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPS63285695A (en) * | 1987-05-18 | 1988-11-22 | グローリー工業株式会社 | Method of purchasing commodity by card |
| FR2677782A1 (en) * | 1991-06-12 | 1992-12-18 | Poirier Jean Claude | MULTISERVICES TERMINAL. |
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