CN202889373U - WLAN SQT intelligent maintenance system - Google Patents

Abstract

The utility model discloses a WLAN SQT intelligent maintenance system. The system comprises intelligent probes (1), prepositive data collectors (2) and a data analysis management center (3). The system is characterized in that, the intelligent probes (1), the prepositive data collectors (2) and the data analysis management center (3) are connected by a wide area network (4), and the data analysis management center (3) comprises a user management module, a log-in system, a health inspection module, a monitoring analysis module, a fault response module, an equipment management module, a system maintenance module, a report management module, and a GIS system. According to the WLAN SQT intelligent maintenance system, the test probes are directly and fixedly distributed in the area covered by WLAN, and operation personnel can grasp the operation state of WLAN access equipment at a far end by wireless, so that the quality of WLAN access service can be always grasped, and network faults can be solved before the declaration of users.

Description

WLAN SQT intelligence is maintained system

Technical field

The present utility model relates to a kind of WLAN SQT intelligence and maintains system, specifically a kind of use deeply is distributed near the probe the monitored device, utilize radio frequency signal that the wlan network access device of operator is monitored and tested, the platform of the service performance of wlan network being monitored based on the probe mode.

Background technology

WLAN SQT intelligence is maintained system and has been utilized technology of Internet of things in implementation, and core and the basis of " technology of Internet of things " remain " Internet technology ", is extension on the Internet technology basis and a kind of network technology of expansion; Its user side extends and has expanded between any article and the article, carries out information exchange and communication.Technology of Internet of things is according to the means of its realization, namely be by information sensing equipment such as radio-frequency (RF) identification (RFID), infrared inductor, global positioning system, laser scanners, agreement by agreement, any article are connected with the Internet, carry out information exchange and communication, to realize the network technology of intelligent identification, location, tracking, monitoring and management.

Internet of Things (Internet of Things) refers to end-equipment (Devices) and the facility (Facilities) with ubiquitous (Ubiquitous), comprise the transducer that possesses " inherent intelligence ", portable terminal, industrial system, digital control system, the home intelligent facility, video monitoring system etc., " external enabling " (Enabled), as stick the sundry assets (Assets) of RFID, the individual of portable radio terminal and vehicle etc. " intelligent object or animal " or " SMART DUST " (Mote), realize interconnecting (M2M) by various wireless and/or wired long distance and/or short distance communication networks, use integrated greatly (Grand Integration), and based on the SaaS of cloud computing operation isotype, at Intranet (Intranet), private network (Extranet), and/or under the Internet (Internet) environment, adopt suitable security assurance information mechanism, provide safety controlled and even Extraordinary real time on-line monitoring, the location is reviewed, alarm linkage, dispatch control, program management, Long-distance Control, safety precaution, long-range repair and maintenance, online upgrading, statistical report form, decision support, the management and service functions such as leader's desktop (concentrating the Cockpit Dashboard that shows), realization is integrated to " pipe; control; battalion " of " efficient; energy-conservation; safety; environmental protection " of " all things on earth ".

Technology of Internet of things is divided into three application stages:

A) primary stage: more already present every profession and trades are based on the networking monitoring of various industry exchanges data and transmission standard, and two change the MAI application system such as fusions;

B) intermediate stage: under the Internet of Things theory promotes, based on the large integrated system of inter-trade, trans-sectoral affair integrated management that the unified data exchange standard in part is realized, comprise that some are based on the M2M operating system of SaaS pattern and " privately owned cloud ";

C) advanced stage: based on Internet of Things uniform data standard, SOA, Web Service, the on Demand system of cloud computing Virtual Service, the final realization based on " total cloud " TaaS: " Thing as a Service "

The wlan network of the telecom operators such as present China Mobile has begun to take shape, for better commencing business, WLAN operator has begun to build on a large scale the WLAN wireless network, because the networking initial stage, the access device of a lot of WLAN is not to be with monitoring, the difficult point that wlan network is safeguarded is to be dispersed in a large amount of AP that dispose of each focus, different with local side apparatus, a lot of service conditions of AP are difficult to correct reflection at webmaster, therefore the attendant often can not in time find that existed or potential problem, cause also constantly rising of customer complaint in the WLAN fast development process, hindered to a certain extent the business development of WLAN.

At present the WLAN webmaster mainly is monitoring on state and the physical attribute to the monitoring of AP, and these can not be in time and user's service condition combination, and sometimes the AP state is online, but the user can not use business.The WLAN process user is complained does not have effective long-range means, often all is to send someone to do test on the spot, then provides the feedback processing suggestion, and the processing time is long, and customer experience is poor, and operator also expends a large amount of manpower and materials.Therefore how AP is done accurately monitoring, particularly FAT AP, in fact substantially do not monitor on the webmaster at present.How from the angle of customer service, the angle that the user experiences removes to monitor AP, provides early warning promptly and accurately; Teleprocessing user's complaint, shortening fault handling time is the extremely urgent demand of WLAN operator.

Summary of the invention

In order to solve the above-mentioned technical problem that exists in the prior art, the utility model provides a kind of WLAN SQT intelligence to maintain system, comprise intelligent probe, advance data harvester and data analysis management center, described intelligent probe is arranged on the AP deployment point, links to each other by wide area network between described intelligent probe, advance data harvester and the data analysis management center.

Further, described data analysis management center comprises: user management module, login system, health examination module, monitoring analysis module, failure response module, device management module, system maintaining module, Report Server Management module, generalized information system.

Further, described WLAN SQT intelligence is maintained system, also comprise the If1 interface, If2 interface and If3 interface, wherein said intelligent probe is connected the If1 interface and connects with the advance data harvester, described advance data harvester is connected the If2 interface and connects with the data analysis management center, and be connected the data analysis management center and be connected the connection of If3 interface with business system.

Description of drawings

Fig. 1 is the structural representation that the present utility model WLAN SQT intelligence is maintained system;

Fig. 2 is the interface specification figure that the present utility model WLAN SQT intelligence is maintained system.

Embodiment

The utility model is described in further detail below in conjunction with accompanying drawing.

WLAN SQT intelligence of the present utility model is maintained system, comprises intelligent probe 1,3 three parts of advance data harvester 2 and data analysis management center, links to each other by wide area network 4 between them.

Intelligent probe 1 is positioned at on-the-spot AP deployment point, is considered as orlop, and relevant performance is:

A) custom-designed intelligent wireless probe platform;

B) support 802.11 b/g/n (2X2);

C) support the PoE power supply;

D) support the upgrading of firmware far-end and safeguard;

E) plug and play design.

Relevant functional characteristic is:

A) automatic scan overlay area wireless environment;

B) data of collection AP comprise the Mac address, channel number, SSID, RSSI, the last seen of AP, back noise, beacon period, encryption type, utilance, throughput etc.;

C) carry out the remote test task, comprise, ping, ftp, http, video, association, web portal authentication, throughput, the tests such as bandwidth;

Return to the advance data harvester when data of d) collecting or the fructufy of test.

Advance data harvester 2 is positioned at districts and cities' machine room, is considered as the intermediate layer, and relevant performance is:

A) (SuSE) Linux OS;

B) the distributed Large Volume Data of Cassandra storehouse;

C) adopt concentrating type to dispose according to the region, realize the backup of load sharing and high reliability;

D) configuration carrier grade service device specification.

Relevant functional characteristic is:

A) directly management, every harvester of control intelligent probe 1(: 1000 probes);

B) store the initial data that probe is collected;

C) test result is carried out preliminary treatment, the Data classification warehouse-in with obtaining comprises the database that scanning obtains, probe data storehouse, assignment database, test assignment result database etc.;

D) with the interface of data analysis management central platform, the reception task provides desired data;

E) receiving of task is concluded issued.

Data analysis management center 3 is positioned at provincial machine room, is considered as the superiors, and relevant performance is:

A) Linux or Windows operating system, tomcat, apache;

B) need Database Systems, mysql for example, cassandra etc.;

C) dispose take province as unit, belong to provincial central platform.

Relevant functional characteristic is:

A) by the interface management probe, the management testing task;

B) data are carried out mining analysis, statistics and generated all kinds of statistical report forms;

C) user interface presents;

D) with the existing network management system interface of operator;

E) with the asset management server interface of operator;

F) Optimal Expert System;

G) with portable wifi tester (WLAN FlyPocket) interface, receive the test data of wifi tester, generating report forms.

Wherein the management platform of data analysis management center 3 client's direct controls by this platform, will manage test macro itself, and the wlan network of whole operator is monitored, and Data support is provided for maintenance and operation.The functional module that comprises has: user management module, login system, health examination module, monitoring analysis module, failure response module, device management module, system maintaining module, Report Server Management module, generalized information system etc.

A) user management module is carried out role assignments to operating personnel, bookkeeping personnel's authority.Operating personnel use the account number of having distributed by the login system accessing system, can only the function in the own extent of competence be operated after the login.

B) health examination module is formulated periodic duty, and modelling customer behavior is done usability testing to all AP and the relevant device of whole wlan system.

C) the failure response module is a dispatching patcher, determines next step handling process according to the result who tests out.Comprise the early warning of fault rank, worker's single system interface etc.

D) the monitoring analysis module can be done the AP performance test by the AP that manually arranges appointment, FTP for example, ping, http, association, web portal authentication.Can also the user of AP be monitored simulation multi-user test etc.

E) device management module can detect the running status that WLAN SQT intelligence is maintained the equipment of system, in case off-grid occurs, unavailable, the situations such as abnormal state can send the alarm of different stage automatically, engineering information to probe, parameter configuration issues, and auto-update is to Remote configuration and the additions and deletions of NMS.

F) system maintaining module comprises the interface of AP webmaster, manually imports the interface of data, system log management etc.

G) the Report Server Management module provides daily form, comprises form and the equipment of itself management statistics form of test, can customize according to user's needs.

H) the integrated GIS function of the utility model can be according to GIS information to equipment location and operation.

Figure 2 shows that the present utility model WLAN SQT intelligence maintains the interface specification figure of system, relevant interface comprises the If1 interface, If2 interface and If3 interface.

The If1 interface: the interface of intelligent probe 1 and advance data harvester 2 is internal system interfaces, adopts HTTP SOCKET to connect.Main probe management data and the task dispatching realized issues, and scans and test reporting of baseline results etc.

The If2 interface: the interface at advance data harvester 2 and data analysis management center 3, adopt the HTTP interface.Mainly finish the management of harvester and probe and task and issue, scanner uni test preliminary treatment result reports etc.

The If3 interface: the interface of data analysis management center 3 and business system mainly exchanges the AP installation information of the WLAN of operator, the AP that all have moved, the geography information of AP, city, place etc.This interface adopts general SOAP/FTP agreement or according to other proprietary protocol customizations, adopts the mode of batch documents importing.

SQT intelligence of the present utility model maintains that system can be applied in regular maintenance, the user reports several typical scenes such as barrier, optimization analysis.

The regular maintenance aspect, WLAN SQT intelligence is maintained system and more directly from user's side the whole network WLAN business is monitored, and provides early warning:

A) each probe collection point periodically image data report Quality Monitoring Control System, Quality Monitoring Control System carries out association to these data, and is comprehensive, exports the performance parameter relevant with the WLAN quality and form etc.

B) Systems Operator defines the threshold value of each important quality monitor control index of wlan system, the report of definition quality-monitoring.

C) detailed account is checked in operator's quality monitoring threshold value alarm, the problem analysis place.And open the real-time testing task and follow the tracks of real-time Business Stream, orientation problem and dealing with problems in more detail.

The user reports the barrier aspect, and the user reports the remote diagnosis of barrier can find most problems, and is very helpful for timely handling failure.Shortening fault handling time also is the part that the user experiences, and can help the development of the whole business of WLAN.Below be typical user's flow process:

A) user reports barrier, and the contact staff arrives WLAN Surveillance center to problem escalation;

B) personnel of Surveillance center navigate to corresponding focus by station address, then be associated with corresponding probe by focus, the fault that the user declares is tested: AP is related, and portal logs in, ping test, HTTP test or video traffic test etc.

C) by above test, substantially can locate, be the problem of WLAN AP, whether also the problem of AP (may be user's account problem itself, or the problem of service server.If the AP problem can be processed fast.

D) for some challenges, for example the frequency of AP is disturbed, WLAN focus blind spot, perhaps residing specific position of user etc. also needs to focus to diagnose, and need to carry testing tool to test, need at present (the VOD server of a plurality of testing softwares, DHCP server, FTP client, coverage test software, flow rate test software, the packet capturing software etc. of eating dishes without rice or wine) just can finish, the various functions that may use that the portable testing tool of SQT is integrated are finished on-the-spot test.

Optimization analysis aspect, the system optimization of WLAN are often to need the thing done, the search of focus, and user's increase and decrease, system covers, and all needs system optimization to solve with problems such as adjacent frequently interference.Be that mode by on-the-spot test provides and optimizes foundation in the past, but test can not do often, because this is the unusual thing of labor intensive financial resources.Daily regular task and the monitored results of SQT just can provide certain foundation to system optimization now.Below be typical user's flow process:

A) SQT is to the frequent alarm of the AP of certain focus, and number of users increases, and high certain the several index of authentification failure rate occur often, and prompting operation person need to consider dilatation optimization.

B) SQT can also do system's combing to the data that gather, and historical data is excavated, and provides the focus busy, user behavior analysis, the whole network performance and dilatation foundation etc.

The present utility model has following characteristics and advantages with respect to existing WLAN maintenance test system, and relevant characteristics are described as follows:

A) differentiated control operating personnel: operating personnel's administration authority and affiliated area and device association, related with alarm level.

B) probe distal distributes: probe distal distributes and uses as required, and at any time expansion has extensibility.Need to dispose fixed test probe to the zone that AP equipment is monitored at each, test data is passed NMS equipment back by supervising the network.

C) data distributed storage: the NMS data acquisition equipment adopts distributed storage, has high reliability, and the high availability data can be obtained at any time.

D) operating terminal is low requires: operating terminal can get final product in the place access that any network can reach, and can operate as long as browser is installed, and the attendant can access whenever and wherever possible and safeguard.

Relevant advantage is described as follows:

A) system's 3-level module architecture design, flexibly, efficiently;

B) Cassandra distributed data base, mass data and redundant the assurance;

C) software adopts BS framework, the cross-platform language of Java, and is compatible strong;

D) WLAN wireless environment panorama sketch, Optimal Expert System have 24 hours covering field intensity, interference automatic monitoring and records; Support the playback of any moment environmental data; Optimisation technique database, experience storehouse; Multi-level traffic statistics analysis; The comprehensive test data of handheld terminal;

E) the good opening of data analysis center platform, interface protocol can be used general SOAP or FTP or customize according to other proprietary protocols;

F) multiple terminals simulated pressure test, the multi-service process is simulated in the intelligent probe technology multiple terminals with advantage;

G) abundant Report Customization module, the data comprehensive and abundant, the statement form flexible customization, the form content is chosen flexibly.

This WLAN SQT system is based on brand-new Internet of Things theory and designs, and has solved well this difficult problem of operator.The direct stationary cloth of test probe is put into the zone that WLAN covers, by wireless mode, the service data of collecting device, or it is tested.The O﹠M personnel just can grasp the running status of WLAN access device at any time at far-end, grasp the quality condition of WLAN access service constantly, in time solve even just can handle network failure well before subscriber complaint, and reduction the rate of complaints is increased customer satisfaction degree.Its purpose that will reach is:

A) shorten the user and report the barrier response time: can be quickly and easily in fault point and the failure cause of the accurate consumer positioning problem of system segment.Shorten the response time, service quality is provided.

B) in time find the traffic issues of WLAN AP: the business of only having AP is normal, and the user uses and is only normally, so business monitoring is than the upper level of monitoring of tools, more direct reflection user experience.

C) perspective wlan system trend analysis: by analyzing for a long time the whole network data of wlan system, can find the focus bottleneck that the WLAN business may occur, for WLAN dilatation and upgrading provide foundation.Analytical method rule of thumb, the problem place that can perspective Prediction System may occur performs preventative measure.

D) maintenance cost of saving wlan system: the AP of WLAN is the difficult point of safeguarding, also is that operator's input maintenance cost was the highest in the past, and the means of remote diagnosis have been saved engineering test car and on-the-spot test personnel's cost effectively.

Shown in the above and the figure only is preferred implementation of the present utility model.Should be pointed out that for the person of ordinary skill of the art under the prerequisite that does not break away from the utility model principle, can also make some modification and improvement, these also should be considered as belonging to protection range of the present utility model.

Claims (2)

1. a WLAN SQT intelligence is maintained system, comprise intelligent probe (1), advance data harvester (2) and data analysis management center (3), it is characterized in that: described intelligent probe (1) is arranged on the AP deployment point, links to each other by wide area network (4) between described intelligent probe (1), advance data harvester (2) and data analysis management center (3).

2. WLAN SQT intelligence as claimed in claim 1 is maintained system, it is characterized in that: also comprise the If1 interface, If2 interface and If3 interface, wherein said intelligent probe (1) is connected 2 with the advance data harvester) connect by the If1 interface, described advance data harvester (2) is connected 3 with the data analysis management center) connect by the If2 interface, and be connected data analysis management center (3) and be connected the connection of If3 interface with business system.

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