CN111687850A - Non-contact banking service station - Google Patents

Non-contact banking service station Download PDF

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Publication number
CN111687850A
CN111687850A CN202010488578.1A CN202010488578A CN111687850A CN 111687850 A CN111687850 A CN 111687850A CN 202010488578 A CN202010488578 A CN 202010488578A CN 111687850 A CN111687850 A CN 111687850A
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service
area
banking
self
service station
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CN202010488578.1A
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徐韵佳
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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J11/00Manipulators not otherwise provided for
    • B25J11/008Manipulators for service tasks
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
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  • Mechanical Engineering (AREA)
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  • General Business, Economics & Management (AREA)
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Abstract

The invention discloses a non-contact bank service station, belonging to the technical field of bank service handling, comprising: the intelligent self-service robot system comprises a service station, wherein a plurality of intelligent self-service robots are arranged in the service station, and a banking service area, a self-service physical examination service area, a self-service catering area and an entertainment service area are arranged in the service station. The non-contact banking service station not only realizes the full coverage of non-cash services and can simulate or really operate the transaction functions of stocks, futures, turnable bonds and overseas stock markets, but also has the non-contact screen which is operated by waving hands and has a voice recognition technology, avoids the risk of cross infection of viruses caused by the use of a plurality of people, simultaneously ensures no virus invasion in the functional area with the N95-level protection and the anion generator, can complete the functions of physical examination service, entertainment service and catering service and eliminates fatigue.

Description

Non-contact banking service station
Technical Field
The invention relates to the technical field of banking business handling, in particular to a non-contact banking business service station.
Background
Banking refers to the business handled by a bank. Banking services can be divided into traditional services and complex services according to the service complexity and the dependence on network points. Banking services are mainly classified into three categories according to the composition of the balance sheet: liability business, asset business, intermediate business. Banking needs to be handled at the service station of bank, but current service station business coverage is little, can not provide on-line stock/future can change debt transaction, needs intensive contact service station when using moreover, and no disinfecting equipment protects, leads to cross infection virus because of many people use easily, does not possess physical examination function, entertainment function and food and beverage function simultaneously, and the function is comparatively single.
Disclosure of Invention
This section is for the purpose of summarizing some aspects of embodiments of the invention and to briefly introduce some preferred embodiments. In this section, as well as in the abstract and the title of the invention of this application, simplifications or omissions may be made to avoid obscuring the purpose of the section, the abstract and the title, and such simplifications or omissions are not intended to limit the scope of the invention.
The present invention has been made in view of the above and/or other problems occurring in the existing banking station.
Therefore, the invention aims to provide a non-contact banking service station, which not only realizes the full coverage of non-cash business and can simulate or really operate the trading functions of stocks, futures, convertible debts and overseas stock markets, but also has a non-contact screen which is operated by waving hands and has a voice recognition technology, avoids the risk of cross infection of viruses caused by the use of a plurality of people, ensures no virus invasion in the functional area with the N95 level protection and a negative ion generator, can complete the functions of physical examination service, entertainment service and catering service and eliminates fatigue.
To solve the above technical problem, according to an aspect of the present invention, the present invention provides the following technical solutions:
a contactless banking service station, comprising: the service station is provided with a plurality of intelligent self-service robots, be provided with banking area, self-service physical examination business district, self-service food and beverage district and entertainment service district in the service station, the top of service station is provided with sterilamp and two anion generators, one side of service station is provided with fire-fighting equipment, the top of service station is provided with supervisory equipment.
As a preferable scheme of the contactless banking service station of the present invention, wherein: the inside in banking district is provided with the seat, one side in banking district is provided with the disinfection garbage bin, the front at banking station is provided with first microphone, speaker, display screen and camera.
As a preferable scheme of the contactless banking service station of the present invention, wherein: the inside of self-service physical examination service area is provided with the seat, one side of self-service physical examination service area is provided with the disinfection garbage bin, the front of self-service physical examination service area is provided with first microphone, speaker, display screen and camera, the front of self-service physical examination service area is provided with self-service physical examination equipment.
As a preferable scheme of the contactless banking service station of the present invention, wherein: the inside in buffet service district is provided with the seat, one side in buffet service district is provided with disinfection garbage bin, the front in buffet service district is provided with first microphone, speaker, display screen and camera, the front in buffet service district is provided with the vending machine.
As a preferable scheme of the contactless banking service station of the present invention, wherein: the inside in buffet service district is provided with the seat, one side in buffet service district is provided with disinfection garbage bin, the front in buffet service district is provided with speaker, display screen and camera, the inside in buffet service district is provided with massage armchair and second microphone.
As a preferable scheme of the contactless banking service station of the present invention, wherein: the service station comprises the following service processes:
s1: the service station is accessed by reservation, and only one order is accessed each time, the next order can be accessed after one order is finished, and the service station enters a waiting state when the order is available;
s2: after entering a service station, firstly, the intelligent self-service robot senses people, immediately moves to a client to inquire the service needing to be handled by voice, collects the requirements of the client through voice recognition, obtains the working condition of a banking area, collects the information of the client through big data when the banking area is in use, analyzes the behavior logic of the client, and recommends the client to go to a interested multifunctional area for leisure waiting;
s3: transacting non-cash business through the bank business area, realizing the full coverage of the non-cash business, providing self-service loan and the function of timely issuing a credit card, solving the problem of troublesome life of residents, completing the online trading of stocks/futures convertible debts, introducing securities traders, connecting the trading of open sea stock markets, controlling by waving hands and having the operation of a touch-free screen of a voice recognition technology, and automatically accessing the next order after the business is completed.
Compared with the prior art: the negative ion generator is used for disinfecting and purifying the bank service station, so that customers can carry out contactless bank service in the environment without virus invasion, a plurality of small multifunctional areas are arranged in the service station, facilities in the areas include intelligent self-service robot service, health examination service, contactless bank service handling, self-service bars, contactless screen operation with voice recognition technology, entertainment service and online stock/future convertible bond trading, and the whole service station provides fire protection, security and panoramic monitoring as guarantees. Meanwhile, the function area with the N95-level protection and the anion generator ensures no virus invasion, can complete the functions of physical examination service, entertainment service and catering service, and eliminates fatigue.
Drawings
In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the present invention will be described in detail with reference to the accompanying drawings and detailed embodiments, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings without inventive exercise. Wherein:
FIG. 1 is an internal view of a service station of the present invention;
FIG. 2 is a flow chart of the operation of the present invention;
FIG. 3 is a schematic illustration of a banking area of the present invention;
FIG. 4 is a schematic diagram of a self-service physical examination service area of the present invention;
FIG. 5 is a schematic view of a buffet serving area of the present invention;
FIG. 6 is a schematic view of an entertainment service area of the present invention.
In the figure: the system comprises a service station 1, an intelligent self-service robot 2, a banking business area 3, a self-service physical examination business area 4, a self-service dining area 5, an entertainment service area 6, a disinfection lamp 7, an anion generator 8, a fire fighting device 9, a monitoring device 10, a seat 11, a disinfection garbage can 12, a display screen 13, a first microphone 14, a loudspeaker 15, a camera 16, a self-service physical examination device 17, a vending machine 18, a massage chair 19 and a second microphone 20.
Detailed Description
In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in detail below.
In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, but the present invention may be practiced in other ways than those specifically described herein, and it will be apparent to those of ordinary skill in the art that the present invention may be practiced without departing from the spirit and scope of the present invention, and therefore the present invention is not limited to the specific embodiments disclosed below.
Next, the present invention will be described in detail with reference to the drawings, and in the detailed description of the embodiments of the present invention, the cross-sectional views illustrating the structure of the device are not enlarged partially according to the general scale for convenience of illustration, and the drawings are only examples, which should not limit the scope of the present invention. In addition, the three-dimensional dimensions of length, width and depth should be included in the actual fabrication.
In order to make the objects, technical solutions and advantages of the present invention more apparent, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
The invention provides a non-contact banking service station, which not only realizes the full coverage of non-cash business and can simulate or really operate the trading functions of stocks, futures, rotatable bonds and overseas stock markets, but also avoids the risk of cross infection viruses brought by using by a plurality of people because an operation screen is a non-contact screen which is operated by waving hands and has a voice recognition technology, and simultaneously ensures no virus invasion in a functional area with N95-level protection and a negative ion generator, can complete the functions of physical examination service, entertainment service and catering service and eliminate fatigue, and please refer to fig. 1, fig. 2, fig. 3, fig. 4, fig. 5 and fig. 6, and comprises: a service station 1;
referring to fig. 1 again, two intelligent self-service robots 2 are arranged in a service station 1, a banking service area 3, a self-service physical examination service area 4, a self-service dining area 5 and an entertainment service area 6 are arranged in the service station 1, a disinfection lamp 7 and two negative ion generators 8 are arranged at the top end of the service station 1, a fire fighting device 9 is arranged at one side of the service station 1, a monitoring device 10 is arranged at the top end of the service station 1, the service station 1 is used for providing service functions, the intelligent self-service robots 2 are used for providing inquiry functions and guiding customers to reach corresponding service areas, the banking service area 3 is used for handling non-cash services, full coverage of the non-cash services is achieved, self-service loans and credit card timely issuing functions are provided, the problem of troublesome life of residents is solved, online stock/future goods debt transactions can be provided, stock traders are introduced, and the stock trading function of open country, the self-service physical examination service area 4 is used for providing a physical examination function, providing relevant physical examination reports for health physical examination services such as the body temperature, the height, the weight, the blood routine and the like of a client, inquiring personal social security information by butting a local social security system, reserving outpatient services and remote medical services of various hospitals, the self-service catering area 5 is used for providing a self-service catering function, integrating a CITY BOX to meet the dietary requirements of the client, collecting consumption data to the service station 1, providing data support for client behavior analysis, providing functions of self-service certificate, self-service clothes washing, self-service catering and self-carrying Tolit, the entertainment service area 6 is used for providing an entertainment service function, providing a contactless network game and supporting the interaction of a mobile phone and a contactless screen, Karaoke service, a massage chair 22+ a cinema, a disinfection lamp 7 is used for disinfecting the service station 1, and a negative ion generator 8 is used for purifying air, the fire fighting equipment 9 is used for providing a fire fighting function, and the monitoring equipment 10 is used for providing a monitoring function;
referring to fig. 1 and 3 again, a seat 11 is arranged inside the banking area 3, a disinfection trash can 12 is arranged on one side of the banking area 3, a first microphone 14, a speaker 15, a display 13 and a camera 16 are arranged on the front surface of the banking station, the seat 11 is used for providing a seat, the disinfection trash can 12 is used for accommodating trash and automatically disinfecting the inside, the first microphone 14 is used for inputting voice, the speaker 15 is used for outputting sound, and the camera 16 is used for shooting images, so that gesture control is completed;
referring to fig. 1 and 4 again, a seat 11 is disposed inside the self-service medical examination service area 4, a disinfection trash can 12 is disposed on one side of the self-service medical examination service area 4, a first microphone 14, a speaker 15, a display screen 13 and a camera 16 are disposed on the front surface of the self-service medical examination service area 4, self-service medical examination equipment 17 is disposed on the front surface of the self-service medical examination service area 4, and the self-service medical examination equipment 17 is used for facilitating self-service medical examination;
referring to fig. 1 and 5 again, a seat 11 is arranged inside the cafeteria area 5, a disinfection trash can 12 is arranged on one side of the cafeteria area 5, a first microphone 14, a speaker 15, a display 13 and a camera 16 are arranged on the front surface of the cafeteria area 5, an automatic vending machine 18 is arranged on the front surface of the cafeteria area 5, and the automatic vending machine 21 is used for vending food;
referring to fig. 1 and 6 again, a seat 11 is arranged inside the cafeteria area 5, a disinfection trash can 12 is arranged on one side of the cafeteria area 5, a speaker 15, a display 13 and a camera 16 are arranged on the front side of the cafeteria area 5, a massage chair 19 and a second microphone 20 are arranged inside the cafeteria area 5, the massage chair 19 is used for providing a massage function, and the second microphone 20 is used for providing a karaoke function;
referring to fig. 2 again, the service station 1 includes the following service processes:
s1: the service station 1 is entered by reservation, and only one order is received each time, the next order can be received after one order is finished, and the service station enters a waiting state when the order is available;
s2: after entering the service station 1, firstly, the intelligent self-service robot 2 senses people, immediately moves to a client to inquire the service to be handled by voice, collects the requirements of the client through voice recognition, obtains the working condition of the banking area 3, collects the information of the client through big data when the banking area 3 is in use, analyzes the behavior logic of the client, and recommends the client to go to a interested multifunctional area for leisure waiting;
s3: transacting non-cash business through the banking area 3, realizing the full coverage of the non-cash business, providing self-service loan and credit card in time dispensing functions, solving the problem of troublesome life of residents, completing online stock/futures convertible debt transaction, introducing securities traders, connecting open sea stock market transaction, operating by waving hands and having a touch screen with voice recognition technology, and automatically accessing the next order after the business is completed.
The first embodiment is as follows: entering the service station 1 through reservation, entering a waiting state when an order is available, and waiting for the last order to finish work;
example two: the intelligent robot can sense a person, immediately move to a client to inquire about services needing to be handled by voice after entering the service station 1 by making an appointment, collect the requirements of the client by voice recognition, obtain the working condition of a bank service area 3, acquire the information of the client by big data when the bank service area 3 is in use and analyze the behavior logic of the client when the bank service area 3 is in use, recommend the client to go to a multifunctional area with interest for leisure and wait, provide physical examination function through a self-service physical examination service area 4, provide relevant physical examination reports for health physical examination services such as the temperature, height, weight, blood routine and the like of the client, inquire personal social security information by a local social security system, can make an appointment for outpatient service and remote medical service of various hospitals, provide self-service catering area 5 with self-service catering function, integrate CITY to meet the requirements of the diet of the client, consumption data are collected to the service station 1, data support is provided for customer behavior analysis, self-service license, self-service laundry, self-service catering and functions with Tolit can be provided, the entertainment service area 6 provides entertainment service functions, a non-contact network game is provided, and interaction of a mobile phone and a non-contact screen, a Karaoke service, a massage chair 22 and a cinema can be supported;
example three: get into this service station 1 through the reservation, get into service station 1 after, at first the people can be sensed to intelligent robot, move the business that needs to be handled of voice inquiry near the customer immediately, the demand of customer is collected through speech recognition, and obtain the behavior in banking area 3, handle non-cash business through banking area 3, realize the full coverage of non-cash business, provide self-service loan and credit card and in time issue the function, solve resident's life awkward problem, and can accomplish and provide online stock/future can change debt transaction, introduce the securities trader, connect open sea stock market transaction, through waving the contactless screen operation of controlling and having speech recognition technology, after accomplishing the business, automatic access next order.
While the invention has been described above with reference to an embodiment, various modifications may be made and equivalents may be substituted for elements thereof without departing from the scope of the invention. In particular, the various features of the disclosed embodiments of the invention may be used in any combination, provided that no structural conflict exists, and the combinations are not exhaustively described in this specification merely for the sake of brevity and resource conservation. Therefore, it is intended that the invention not be limited to the particular embodiments disclosed, but that the invention will include all embodiments falling within the scope of the appended claims.

Claims (6)

1. A contactless banking station, comprising: service station (1), be provided with a plurality of intelligent self-service robot (2) in service station (1), be provided with banking area (3), self-service physical examination business district (4), buffet dinner district (5) and entertainment service district (6) in service station (1), the top of service station (1) is provided with sterilamp (7) and two anion generator (8), one side of service station (1) is provided with fire-fighting equipment (9), the top of service station (1) is provided with supervisory equipment (10).
2. The non-contact banking service station according to claim 1, wherein a seat (11) is arranged inside the banking area (3), a disinfection trash can (12) is arranged on one side of the banking area (3), and a first microphone (14), a speaker (15), a display screen (13) and a camera (16) are arranged on the front face of the banking station.
3. The non-contact banking service station according to claim 1, wherein a seat (11) is arranged inside the self-service physical examination service area (4), a disinfection trash can (12) is arranged on one side of the self-service physical examination service area (4), a first microphone (14), a loudspeaker (15), a display screen (13) and a camera (16) are arranged on the front side of the self-service physical examination service area (4), and a self-service physical examination device (17) is arranged on the front side of the self-service physical examination service area (4).
4. The contactless banking service station according to claim 1, characterized in that a seat (11) is arranged inside the cafeteria area (5), a disinfection trash can (12) is arranged on one side of the cafeteria area (5), a first microphone (14), a speaker (15), a display screen (13) and a camera (16) are arranged on the front side of the cafeteria area (5), and a vending machine (18) is arranged on the front side of the cafeteria area (5).
5. The contactless banking service station according to claim 1, characterized in that a seat (11) is arranged inside the cafeteria area (5), a disinfection trash can (12) is arranged on one side of the cafeteria area (5), a speaker (15), a display screen (13) and a camera (16) are arranged on the front side of the cafeteria area (5), and a massage chair (19) and a second microphone (20) are arranged inside the cafeteria area (5).
6. A contactless banking service station according to claim 1, characterised in that said service station (1) comprises the following service processes:
s1: the service station (1) is entered by reservation, and only one order is received each time, the next order can be received after one order is finished, and the service station enters a waiting state when an order is available;
s2: after entering a service station (1), firstly, the intelligent self-service robot (2) senses a person, immediately moves to a client to inquire the service to be handled by voice, collects the requirement of the client through voice recognition, obtains the working condition of a banking area (3), acquires the information of the client through big data when the banking area (3) is in use, analyzes the behavior logic of the client, and recommends the client to compare the interesting multifunctional area for leisure waiting;
s3: transacting non-cash business through the banking area (3), realizing the full coverage of the non-cash business, providing self-service loan and the function of timely issuing a credit card, solving the problem of troublesome life of residents, completing the online trading of stocks/futures convertible debts, introducing securities traders, connecting the trading of open sea stocks, controlling by waving hands and having the non-contact screen operation of voice recognition technology, and automatically accessing the next order after the business is completed.
CN202010488578.1A 2020-06-02 2020-06-02 Non-contact banking service station Pending CN111687850A (en)

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Cited By (2)

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Publication number Priority date Publication date Assignee Title
CN113096259A (en) * 2021-04-15 2021-07-09 江西方兴科技有限公司 Multi-service function highway miniature service area
CN115188135A (en) * 2022-09-01 2022-10-14 广州卓腾科技有限公司 Operating method, system and medium for self-service certificate handling equipment

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Publication number Priority date Publication date Assignee Title
CN113096259A (en) * 2021-04-15 2021-07-09 江西方兴科技有限公司 Multi-service function highway miniature service area
CN115188135A (en) * 2022-09-01 2022-10-14 广州卓腾科技有限公司 Operating method, system and medium for self-service certificate handling equipment
CN115188135B (en) * 2022-09-01 2023-08-25 广州卓腾科技有限公司 Operation method, system and medium for self-help certificate handling equipment

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Application publication date: 20200922