CN111652466A - Work order management-based meter box repairing application method - Google Patents
Work order management-based meter box repairing application method Download PDFInfo
- Publication number
- CN111652466A CN111652466A CN202010326733.XA CN202010326733A CN111652466A CN 111652466 A CN111652466 A CN 111652466A CN 202010326733 A CN202010326733 A CN 202010326733A CN 111652466 A CN111652466 A CN 111652466A
- Authority
- CN
- China
- Prior art keywords
- meter box
- construction
- information
- repairing
- work order
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title claims abstract description 47
- 238000010276 construction Methods 0.000 claims abstract description 101
- 230000006870 function Effects 0.000 claims abstract description 30
- 230000008439 repair process Effects 0.000 claims abstract description 30
- 238000010295 mobile communication Methods 0.000 claims abstract description 10
- 239000000463 material Substances 0.000 claims abstract description 6
- 238000012544 monitoring process Methods 0.000 claims description 17
- 230000008569 process Effects 0.000 claims description 12
- 230000005540 biological transmission Effects 0.000 claims description 9
- 238000009434 installation Methods 0.000 claims description 9
- 230000005611 electricity Effects 0.000 claims description 8
- 230000003993 interaction Effects 0.000 claims description 7
- 238000012790 confirmation Methods 0.000 claims description 4
- 230000002452 interceptive effect Effects 0.000 claims description 4
- 238000004886 process control Methods 0.000 claims description 3
- 238000009418 renovation Methods 0.000 claims 3
- 230000008859 change Effects 0.000 claims 1
- 238000007726 management method Methods 0.000 description 43
- 238000011161 development Methods 0.000 description 12
- 238000005516 engineering process Methods 0.000 description 5
- 230000008901 benefit Effects 0.000 description 4
- 238000012545 processing Methods 0.000 description 3
- 238000006243 chemical reaction Methods 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 230000006872 improvement Effects 0.000 description 2
- 238000012423 maintenance Methods 0.000 description 2
- 238000004891 communication Methods 0.000 description 1
- 238000009430 construction management Methods 0.000 description 1
- 238000013523 data management Methods 0.000 description 1
- 238000013524 data verification Methods 0.000 description 1
- 239000006185 dispersion Substances 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 238000011156 evaluation Methods 0.000 description 1
- 230000000977 initiatory effect Effects 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
- 238000005259 measurement Methods 0.000 description 1
- 230000007246 mechanism Effects 0.000 description 1
- 239000000178 monomer Substances 0.000 description 1
- 238000010248 power generation Methods 0.000 description 1
- 230000004044 response Effects 0.000 description 1
- 238000007619 statistical method Methods 0.000 description 1
- 239000013589 supplement Substances 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
- 238000012795 verification Methods 0.000 description 1
- 230000000007 visual effect Effects 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/06—Energy or water supply
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Economics (AREA)
- Strategic Management (AREA)
- Tourism & Hospitality (AREA)
- Theoretical Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Entrepreneurship & Innovation (AREA)
- General Business, Economics & Management (AREA)
- Marketing (AREA)
- Physics & Mathematics (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Health & Medical Sciences (AREA)
- Game Theory and Decision Science (AREA)
- Educational Administration (AREA)
- Development Economics (AREA)
- Public Health (AREA)
- Water Supply & Treatment (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
A meter box repairing application method based on work order management belongs to the metering field. The method comprises the steps of constructing a meter box repairing management platform comprising an information internal network, an information external network and the Internet; the internal network CMS system forms a platform end; the mobile communication mobile phone and the APP form a mobile terminal; the WeChat small program forms a WeChat end; the supervision personnel create a meter box repair worksheet through the WeChat terminal; the field personnel in the construction team register relevant construction information through the WeChat terminal and distribute a meter box repairing task; the field personnel of the construction team download the meter box repairing task through the APP terminal, take a picture before construction, carry out site construction, take a picture after construction, confirm by a user, confirm by materials consumed for construction, and transmit the execution result of the construction task back to the WeChat terminal; and the supervision personnel supervise and confirm the completion condition of the meter box repairing task through the WeChat terminal. The technical scheme can perform the functions of meter box repairing work order task assignment, completion information return, user acceptance and supervision acceptance in real time across platforms and spans.
Description
Technical Field
The invention belongs to the field of metering of electric variables, and particularly relates to a meter box repairing application method based on work order management.
Background
The electric power industry is a basic industry and a public utility which support the development of national economy and society, and the dependence degree on electric power is higher and higher along with the rapid development of national economy and the continuous improvement of the living standard of people in China. The power demand is closely related to national economy.
The development of electric power systems has been over a century, the functions of which are the generation, transmission, distribution and application of electric energy, and the traditional concept is that the electric power systems are oriented to build larger power stations, stronger power grids, higher power generation efficiency and lower power transmission loss, and the application of the technologies is mature day by day.
With the deep development of the internet technology, social needs are evolving continuously, and as the traditional power system mainly adopts a manual operation mode, the problems of backward management mode, low processing efficiency, disordered data, low user satisfaction degree and the like exist, and in the process of the new technology changing day by day, the traditional power system cannot keep pace with the times.
The meter box is a residential electricity metering box (short for metering box), which is a special box for metering residential electricity, and is divided into a single metering box and a centralized combined metering box.
Monomer batch meter: a batch meter for metering point dispersion sets up only installs single electric energy meter and relevant accessory equipment.
Centralized combination batch meter: a batch meter for the measurement point is concentrated and is set up can install a plurality of electric energy meters and relevant accessory equipment.
The meter box repairing management refers to an operation process of replacing and repairing the meter box of the electric energy meter for the electricity utilization user.
The meter box repairing business comprises the steps of meter box repairing task creation, task distribution, site construction, completion confirmation and the like, wherein a power supply company creates a meter box repairing task, a construction unit distributes the task, construction personnel of the construction unit performs site operation, and after construction end data are uploaded, the power supply company completes and confirms the construction task.
In the related meter box repairing management of the power industry, a manual operation mode is still adopted at present, and a manual sorting, summarizing and manual recording system is adopted. The information registered in the mode is not standard, standard and reliable, is easy to lose, has high error rate in the artificial registration process, is difficult to file data, and has low utilization rate of a large amount of precious field basic data. Meanwhile, the process of searching for the document certificate is complicated, the document certificate is not easy to search, the certificate is difficult to provide when the user complains, and the traditional user signing mode is not easy to control, so that the user appeal is also caused.
How to use the idea of 'user as the center' of internet thinking, the business process of meter box repair is combed, the work order management idea is integrated into meter box repair management, the real-time task is allocated immediately, the task is acquired at any time and any place, the task is issued, acquired, repaired, signed and checked, seamless connection is realized, the power demand is combined with the current popular mode that common users such as mobile phone APP, WeChat small programs and the like have wide use and high popularization rate, the operation is simple and convenient no matter construction units and terminal users, various data (such as reading information, on-site evidence obtaining information, check and acceptance information, consumable material information and the like) generated in the mobile assembly process are managed and controlled uniformly, the tracing source of various data can be realized, and the problem is to be solved urgently in actual work.
Disclosure of Invention
The invention aims to provide a meter box repairing application method based on work order management. According to the technical scheme, advanced tools such as mobile equipment and the Internet are used for managing interactive processes and service data transmission among electricity customers, power supply enterprises and construction teams in the meter box repairing work, data sharing is achieved through the network, the problem of data consistency is solved, accuracy and completeness of provided information are guaranteed, and the data are subjected to statistical analysis through a computer, so that necessary information support and decision support are provided for managers, the workload of the managers is reduced, and the working efficiency and the management level are improved; meanwhile, the modes of WeChat small programs and the like are utilized to provide information interaction and project participation interaction for the user, and the communication effect and the user satisfaction degree are improved.
The technical scheme of the invention is as follows: the utility model provides a table case repair application method based on work order management, including the interactive flow and the service data transmission between the electricity consumption customer, the power supply enterprise and the construction team in the table case repair work, characterized by:
the method comprises the steps that a server, an intranet CMS system, a mobile communication mobile phone, an APP and a WeChat small program of a power supply enterprise are combined into a whole, and a meter box repairing management platform comprising an information intranet, an information extranet and the Internet is constructed;
the server and the intranet CMS system form a platform end;
the mobile communication mobile phone and the APP form a mobile terminal;
the WeChat small program forms a WeChat end;
the information intranet carries out data transmission with the information extranet through the safety USB flash disk;
information and data are exchanged between the information extranet and the Internet through APP software and a WeChat program installed in the mobile communication mobile phone;
a supervisor of a power supply enterprise creates a meter box repairing work order through a WeChat terminal;
the field personnel in the construction team register relevant construction information through the WeChat terminal and distribute a meter box repairing task;
the field personnel of the construction team download the meter box repairing task through the APP terminal, take a picture before construction, carry out site construction, take a picture after construction, confirm by a user, confirm by materials consumed for construction, and transmit the execution result of the construction task back to the WeChat terminal;
monitoring and confirming the completion condition of the meter box repairing task by a monitoring person of a power supply enterprise through the WeChat;
the meter box repairing application method has the functions of cross-platform and cross-distance real-time meter box repairing work order assignment, completion information return, user acceptance and supervision acceptance in a mode of combining a server, a meter box repairing management platform, a mobile phone APP and a WeChat applet.
The application method of the meter box repair comprises infield management, outfield management and supervision management; the method comprises the steps of carrying out task management at a platform end, carrying out field data acquisition, information recording and process control at a mobile end, and carrying out task distribution, information inquiry and terminal user interaction at a WeChat end.
Specifically, the infield management includes: the meter box is repaired and managed to control time nodes of each process; task registration, assignment and management; inquiring information;
the external field management comprises the following steps: accurate grasping of constructor information; the field construction is standardized and effectively implemented; completely reserving construction footprint evidences;
the supervision management comprises the following steps: issuing a task; monitoring a task; and (6) checking and accepting the task.
Before the meter box repairing and assembling work, the functions of pre-construction information acquisition and post-construction information acquisition are added through the mobile terminal, meter box data are electronized, photos before installation and photos after installation are acquired at the same time, construction evidence is left, and electronic evidence obtaining is achieved;
when a constructor executes repair work on site, associating the data of the meter box with corresponding user information at the mobile terminal, and returning the data to the meter box repair management platform; after the task is completely finished, the improved data of the meter box repairing management platform is returned to the CMS system, so that the error probability is reduced, and the work programming and management are normalized;
after the constructor is under construction, the consumable list is recorded on line through the mobile terminal and transmitted back to the platform terminal, and the consumables correspond to the work order one by one and are checked and accepted by supervision.
The meter box repairing application method adopts a monitoring closed-loop strategy, and the whole meter box repairing worksheet is initiated by a monitoring person and is checked and accepted by the monitoring person.
The meter box repairing application method adopts a small program signature acceptance mode to interact with a terminal user, the user can inquire meter box repairing information, submit satisfaction and sign and confirm, active participation is changed from passive participation of the user, user participation is improved, complaints are reduced, and service level and user satisfaction are improved.
Furthermore, the user of the WeChat end comprises personnel in the supervision and construction unit, and the functions of the WeChat end comprise account number binding, work order creation, work order dispatching and work order acceptance.
Furthermore, the user of the APP terminal is a field constructor, and the functions of the APP terminal comprise work order downloading, field sign-in, field construction, user signature, consumable list and work order uploading;
furthermore, the users of the platform end comprise monitoring and construction unit field personnel, the platform end provides the functions of statistics and report display, and the monitoring and field personnel can check task information and historical statistics information.
Compared with the prior art, the invention has the advantages that:
1. the supervision of a power supply company sends orders in real time at a WeChat end or a mobile end, field workers in a construction unit send tasks in real time at the WeChat end or the mobile end, field workers can download work order tasks and take pictures before repair and record data after repair by using a mobile phone in the whole process, users sign and check on site, a consumable list is recorded, and direct data transmission is performed through the Internet, so that the operation of the field workers is facilitated, and the data management and maintenance are facilitated; finally, the mobile terminal is monitored to check and accept in real time;
2. the paperless work of the meter box repairing work is realized, the worksheet starts from the supervision and creation task, after the onsite personnel assign the task, the onsite personnel paperless work, and the data is automatically transmitted back to the background, so that the working intensity of the workers is reduced, the error probability is reduced, and the working programming and management are standardized;
3. information input before meter box repair and photo acquisition before and after meter box repair are added in the meter box repair process, so that a complete evidence chain is formed, and the repair function is well documented;
4. the WeChat small program is used for real-time task distribution and information query, the operation is flexible and convenient, and the work order task and information can be checked at any time by one machine;
5. through satisfaction survey and sign-in the user field small program, the interaction speed with a terminal user is greatly improved, the mounting transparency is increased, and the user satisfaction is improved.
Drawings
FIG. 1 is a block diagram of a meter box repairing application control flow based on work order management;
FIG. 2 is a schematic diagram of the system deployment of the present invention.
Detailed Description
The invention is further illustrated with reference to the following figures and examples.
In fig. 1, the technical solution of the present invention provides a method for applying meter box repair based on work order management, including interactive flow and service data transmission among electricity customers, power supply enterprises and construction teams in meter box repair work, and the invention point is that:
the method comprises the steps that a server, an intranet CMS system, a mobile communication mobile phone, an APP and a WeChat small program of a power supply enterprise are combined into a whole, and a meter box repairing management platform comprising an information intranet, an information extranet and the Internet is constructed;
the server and the intranet CMS system form a platform end;
the mobile communication mobile phone and the APP form a mobile terminal;
the WeChat small program forms a WeChat end;
a supervisor of a power supply enterprise creates a meter box repairing work order through a WeChat terminal;
the field personnel in the construction team register relevant construction information through the WeChat terminal and distribute a meter box repairing task;
the field personnel of the construction team download the meter box repairing task through the APP terminal, take a picture before construction, carry out site construction, take a picture after construction, confirm by a user, confirm by materials consumed for construction, and transmit the execution result of the construction task back to the WeChat terminal;
monitoring and confirming the completion condition of the meter box repairing task by a monitoring person of a power supply enterprise through the WeChat;
the meter box repairing application method has the functions of cross-platform and cross-distance real-time meter box repairing work order assignment, completion information return, user acceptance and supervision acceptance in a mode of combining a server, a meter box repairing management platform, a mobile phone APP and a WeChat applet.
In fig. 2, an information intranet transmits data to an information extranet through a secure usb disk; information and data are exchanged between the information extranet and the internet through APP software and a WeChat program installed in the mobile communication mobile phone.
The technical scheme of the invention concretely completes the following work contents:
internal field management: the meter box is repaired and managed to control time nodes of each process; task registration, assignment and management; and (5) information query.
And (3) field management: accurate grasping of constructor information; the field construction is standardized and effectively implemented; and (4) completely reserving construction footprint evidences.
Supervision and management: issuing a task; monitoring a task; and (6) checking and accepting the task.
1. A platform end:
the platform end is a system developed based on a B/S framework and operated under the Internet network environment, and an object-oriented development mode is adopted. And performing visual modeling on the software system by using a UML unified modeling language, and explaining, visualizing and documenting the end part of the platform.
The platform end system structure is divided into three layers: the presentation service layer, the business service layer and the database service layer, in order to make the system example easy to expand, the three-layer structure is further subdivided into 6 logic layers, and each logic layer provides different services. The platform end system structure is shown in fig. 1.
Wherein, the expression layer: a traditional user interface technology is provided, and a Web browser is selected in the technical scheme.
Business context service layer: and providing data editing, wherein a Web form is adopted in the technical scheme.
Business rules service layer: one or more classes for processing data. Such as verification of data, computation and business logic, and verification of rules.
The data conversion service layer: the request of the business layer is converted into a language compatible with data, and SQL is selected in the technical scheme.
Data access service layer: and executing a part of API requests, wherein JDBC is adopted in the technical scheme.
The database service layer: the technical scheme of the physical database technology adopts MySQL.
2. A mobile terminal:
for satisfying the demand that constructor field removal operation, consider that the android mobile phone is with low costs, performance index satisfies the requirement, remove the end and adopt the tall and erect APP mode of development ann.
App development refers to focusing on mobile phone application software development and service. App is an abbreviation of application, and generally refers to application software on a mobile phone, or a mobile phone client. Android APP refers to application software based on the android operating system.
The mobile internet era is a nationwide mobile internet era, an era of every person, and an era of every enterprise. APP makes people live conveniently, and APP development enables each enterprise to start a mobile information process. Electric power enterprise is no exception, and APP can solve the various requirements of electric power installer to portability, removal, swift etc.
In the technical scheme, the mobile terminal adopts an Eclipse + ADT + Android SDK development architecture mode.
3. A WeChat end:
in order to solve the user problem in the demand, the electric power user can carry out installation progress, installation task query, satisfaction evaluation and the like on the WeChat small program by operating the electric power WeChat small program.
Meanwhile, for some types of tasks, due to timeliness, such as emergency repair, a task dispatching function is performed on the WeChat end small program, and the management requirements of dispatching tasks, emergency tasks and instant response at any time and any place can be met.
3.1, technical architecture of the applet:
the WeChat small program is a better choice for the repair business of the meter box as the current main cross-platform project operating environment. The items of the applet mainly comprise JS, WXSS and WXML.
1) JS is mainly used for logic;
2) WXSS is mainly used for the style of the interface;
3) WXML is mainly used for layout of UIs.
The project structure is also a common front-end project structure at present, and the technical scheme adds expansion on the basis of the project structure, so that the project structure is more consistent with the business development of meter box repair.
In the project framework, a WXSS (WeiXin Style sheets) program Style language specified by the applet is not applied to be used as the Style control of the page, but a novel program Style language LESS is adopted, which is a popular Style language of a WEB front-end project, and not only can the function of the existing applet WXSS be kept, but also the Style can be written in a hierarchical structure form, so that the code is more readable in the secondary development of the project, and the Style is written in a block area when the Style is written in the UI of the project, so that the reusability of the Style is higher.
The LESSs, as a UI style language not specified by the applet, cannot operate within the applet and requires a conversion. Converting the LESS into WXSS. Therefore, the technical scheme is provided with a program for converting the LESS into the WXSS, and is specially used for processing operations of converting styles, automatically creating default files when creating directories by PAGE PAGEs, assigning default data when creating COMPONENTS and the like.
The conversion program is written by using mainstream NODE.JS and GULP, NODE.JS as the current mainstream program development language does not lose the color of the mainstream JAVA language in the aspects of execution efficiency and occupied resources, and due to the fact that NODE.JS is simple and quick to use, the cost is not high in subsequent maintenance, and two benefits of high code quality and low-cost development can be kept by doing so.
The technical scheme has the specific improvement points that:
(1) before the work of dress connects, add information acquisition before the construction and information acquisition function after the construction at the removal end, including contents such as table case type, table case material, installation environment, mounting means, table figure, electronize table case data, lay the basis for subsequent big data function. And meanwhile, the photo before installation and the photo after installation are collected, construction evidence is left, and electronic evidence obtaining is realized.
(2) When a constructor executes repair work on site, related data can be associated with corresponding user information, the data is automatically returned to a repair management background (background for short), and after a task is completely finished, the background improved data is returned to a main service system form, so that the working intensity of the constructor is reduced, the error probability is reduced, and the work programming and management are standardized.
(3) The consumable list is recorded on line after construction by constructors, and is transmitted back to the background to be inspected and accepted by the inspection, the consumables and the worksheet are in one-to-one correspondence, the data is clear, statistics is easy, and the consumable list is open and transparent.
(4) Through data statistics of each link of meter box repair work, accurate assessment and repair cycle and time of each link can be realized; by recording the current state of each task, the link state of each task list can be accurately and timely inquired.
(5) And (4) establishing a supervision closed loop strategy, initiating the whole work order by supervision, and checking and accepting the closed loop by supervision.
(6) The method adopts a small program signature acceptance mode to interact with a terminal user, the user can inquire the meter box repairing information, submit the satisfaction degree and sign and confirm, the passive participation of the user is changed into the active participation, the user participation degree is improved, the complaint is reduced, and the service level and the user satisfaction degree are improved. A good social image is established for the power service.
(7) The construction unit can send orders in real time at the WeChat end, download on line, send orders, obtain tasks, repair and return seamless connection.
Firstly, the WeChat applet in the technical scheme has the following functions:
the users of the WeChat end comprise field personnel of supervision and construction units, and the functions of the WeChat end relate to account binding, work order creation, work order dispatching and work order acceptance.
1) Account binding:
and an account number binding function. The system has a strict authority management mechanism, and supervision with authority and field personnel in a construction unit can register and perform account binding.
2) Creating a work order:
a work order function is created. The supervision can create a task work order at the WeChat end, select a work order source, a construction team and a required completion period according to actual conditions, input description and upload photos, and then the task can be created.
3) Dispatching a work order:
work order functions are assigned. After the field staff uses the field account to log in the small meter box repairing program, the task information can be refined according to the information which is monitored and filled, and the task is distributed to the constructors.
4) And (4) checking and accepting the work order:
and (5) monitoring and accepting functions. After the constructor finishes the construction and returns, the monitoring can check and accept the task completion condition and the consumable bill, and the closed loop of the work order can be realized after the check and acceptance.
Secondly, the APP function in the technical scheme is embodied as follows:
the user of the APP terminal is a field constructor, and the functions of the APP terminal relate to work order downloading, field sign-in, field construction, user signature, consumable bill and work order uploading.
1) Downloading the work order:
after the interior field personnel assign the tasks, the constructors can download the tasks assigned to the constructors at any time and any place.
2) Field check-in:
when the constructor arrives at the site, the constructor can sign in on the site, and the system records GPS information and leaves a footprint on the site.
3) And (3) field construction:
the constructor can record the site information before construction and take pictures before and after construction to leave construction traces during site construction.
4) Signing by the user:
and the constructor completes construction, and the user can fill in construction satisfaction degree and sign in the small program.
5) Consumable item list:
and filling in a consumable list, and after the user signs, filling in the consumable list by constructors according to the actual construction condition.
6) Uploading a work order:
and (4) finishing the repair worksheet of all the meter boxes, returning the worksheets by constructors, and waiting for follow-up supervision and acceptance.
By adopting the technical scheme, the improved meter box repairing business comprises the steps of meter box repairing task creation, task distribution, site construction, completion confirmation and the like, wherein a power supply company creates a meter box repairing task, a construction unit distributes the task, a construction unit constructor works on site, and after construction end data are uploaded, the power supply company completes and confirms the construction task.
A) Task creation: the meter box repairing task is created by a power supply company, is assigned to a construction unit according to a single task, explains the task requirement, comprises the information of the required completion time, the task content and the like, and is automatically transferred to the corresponding construction unit.
B) Task dispatching: and the construction unit receives the tasks assigned by the power supply company and supplements information such as user information, table numbers, construction requirements and the like according to the task list.
C) And (3) field construction: and the constructors of the construction units receive the tasks, carry out site construction according to task construction requirements, and automatically transfer the construction information to the power supply company after uploading.
D) And (3) completion confirmation: and after receiving the construction completion information of the construction unit, the power supply company confirms the completion of the construction by comparing the data before and after the construction.
According to the technical scheme, a mobile and intelligent meter box repairing management platform is constructed, task management is carried out at a meter box repairing management platform end, field data acquisition, information recording and process control are carried out at a mobile end, and task distribution, information inquiry and terminal user interaction are carried out at a WeChat end.
The technical scheme of the invention standardizes the meter box repairing management, improves the service level, improves the efficiency benefit and improves the user satisfaction degree, and the invention has the advantages that:
firstly, paperless operation is realized, a work order starts from a supervision and creation task, field personnel perform paperless operation after assigning tasks by field personnel, and data are automatically transmitted back to a background, so that the working intensity of the working personnel is reduced, the error probability is reduced, and the working procedure and the management are standardized;
secondly, a work order management function, a field sign-in function and a consumable bill filling function enhance the management and monitoring of construction teams;
thirdly, information input before the meter box is repaired and photo acquisition before and after the meter box is repaired are added to form a complete evidence chain, and the repairing function is well documented;
fourthly, the WeChat small program is used for real-time task distribution and information query, and the method is very flexible and convenient.
Fifthly, the satisfaction survey and the sign-in the on-site small program of the user are realized, the interaction with the terminal user is greatly improved, the mounting transparency is increased, and the satisfaction of the user is improved.
The method can be widely applied to the field of repair construction management of the electricity meter boxes for power supply companies.
Claims (9)
1. A method for repairing and applying meter boxes based on work order management comprises the steps of interactive flow and service data transmission among electricity customers, power supply enterprises and construction teams in meter box repairing work, and is characterized in that:
the method comprises the steps that a server, an intranet CMS system, a mobile communication mobile phone, an APP and a WeChat small program of a power supply enterprise are combined into a whole, and a meter box repairing management platform comprising an information intranet, an information extranet and the Internet is constructed;
the server and the intranet CMS system form a platform end;
the mobile communication mobile phone and the APP form a mobile terminal;
the WeChat small program forms a WeChat end;
the information intranet carries out data transmission with the information extranet through the safety USB flash disk;
information and data are exchanged between the information extranet and the Internet through APP software and a WeChat program installed in the mobile communication mobile phone;
a supervisor of a power supply enterprise creates a meter box repairing work order through a WeChat terminal;
the field personnel in the construction team register relevant construction information through the WeChat terminal and distribute a meter box repairing task;
the field personnel of the construction team download the meter box repairing task through the APP terminal, take a picture before construction, carry out site construction, take a picture after construction, confirm by a user, confirm by materials consumed for construction, and transmit the execution result of the construction task back to the WeChat terminal;
monitoring and confirming the completion condition of the meter box repairing task by a monitoring person of a power supply enterprise through the WeChat;
the meter box repairing application method has the functions of cross-platform and cross-distance real-time meter box repairing work order assignment, completion information return, user acceptance and supervision acceptance in a mode of combining a server, a meter box repairing management platform, a mobile phone APP and a WeChat applet.
2. The method for repairing and applying a meter box based on work order management as claimed in claim 1, wherein the method for repairing and applying a meter box comprises interior field management, exterior field management and supervision management; the method comprises the steps of carrying out task management at a platform end, carrying out field data acquisition, information recording and process control at a mobile end, and carrying out task distribution, information inquiry and terminal user interaction at a WeChat end.
3. The work order management-based meter box repair application method as claimed in claim 2, wherein said infield management comprises: the meter box is repaired and managed to control time nodes of each process; task registration, assignment and management; inquiring information;
the external field management comprises the following steps: accurate grasping of constructor information; the field construction is standardized and effectively implemented; completely reserving construction footprint evidences;
the supervision management comprises the following steps: issuing a task; monitoring a task; and (6) checking and accepting the task.
4. The method for repairing and applying the meter box based on the work order management as claimed in claim 1, wherein before the meter box repairing and assembling work, the functions of pre-construction information acquisition and post-construction information acquisition are added through the mobile terminal, meter box data are electronized, and a photo before installation and a photo after installation are acquired at the same time, so that construction evidence is left, and electronic evidence obtaining is realized;
when a constructor executes repair work on site, associating the data of the meter box with corresponding user information at the mobile terminal, and returning the data to the meter box repair management platform; after the task is completely finished, the improved data of the meter box repairing management platform is returned to the CMS system, so that the error probability is reduced, and the work programming and management are normalized;
after the constructor is under construction, the consumable list is recorded on line through the mobile terminal and transmitted back to the platform terminal, and the consumables correspond to the work order one by one and are checked and accepted by supervision.
5. The method for repairing and applying a meter box based on work order management as claimed in claim 1, wherein the method for repairing and applying a meter box adopts a supervision closed loop strategy, and the whole meter box repairing work order is initiated by a supervision person and the supervision person checks and accepts the closed loop.
6. The method for meter box renovation application based on work order management as claimed in claim 1, wherein the method for applying meter box renovation adopts a small program signature acceptance mode to interact with an end user, and the user can inquire the meter box renovation information, submit satisfaction and sign for confirmation, change passive participation of the user into active participation, improve the user participation, reduce complaints and improve the service level and the user satisfaction.
7. The work order management-based meter box repairing application method as claimed in claim 1, wherein the users of the WeChat terminals comprise field personnel in supervision and construction units, and the functions of the WeChat terminals comprise account binding, work order creation, work order distribution and work order acceptance.
8. The work order management-based meter box repair application method as claimed in claim 1, wherein the user of the APP terminal is a field constructor, and the functions of the APP terminal include work order downloading, field check-in, field construction, user signature, consumable bill and work order uploading.
9. The work order management-based meter box repairing application method as claimed in claim 1, wherein a user of said platform end comprises field personnel in supervision and construction units, said platform end provides statistics and report presentation functions, and said field personnel can view task information and historical statistics information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010326733.XA CN111652466B (en) | 2020-04-23 | 2020-04-23 | Table box repairing application method based on work order management |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010326733.XA CN111652466B (en) | 2020-04-23 | 2020-04-23 | Table box repairing application method based on work order management |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN111652466A true CN111652466A (en) | 2020-09-11 |
| CN111652466B CN111652466B (en) | 2024-04-09 |
Family
ID=72348500
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202010326733.XA Active CN111652466B (en) | 2020-04-23 | 2020-04-23 | Table box repairing application method based on work order management |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN111652466B (en) |
Citations (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101866460A (en) * | 2010-06-28 | 2010-10-20 | 中国烟草总公司湖南省公司 | Application platform system of tobacco commercial system |
| CN103606055A (en) * | 2013-11-27 | 2014-02-26 | 国网上海市电力公司 | Intelligent interaction platform for power fault rush repair |
| CN204481577U (en) * | 2015-04-22 | 2015-07-15 | 淄博爱建计算机科技有限公司 | Intelligent power supply service network based on Internet of Things is formatted troublshooting system |
| CN106572000A (en) * | 2016-10-29 | 2017-04-19 | 中国十七冶集团有限公司 | WeChat official account platform-based construction site quality and safety management method |
| CN106920189A (en) * | 2015-12-24 | 2017-07-04 | 上海徐房房屋维急修中心 | Home repair joint disposal system and method based on internet and mobile communication |
| CN107798489A (en) * | 2017-12-01 | 2018-03-13 | 国网河南省电力公司鹤壁供电公司 | A kind of electric network operation site safety management method based on wechat platform |
| CN107886446A (en) * | 2017-11-10 | 2018-04-06 | 国网四川省电力公司天府新区供电公司 | A kind of distribution network failure rushes to repair workform management system |
| CN108492052A (en) * | 2018-04-08 | 2018-09-04 | 国网重庆市电力公司电力科学研究院 | A kind of electric energy metering device high pressure new clothes business management system |
| CN109784613A (en) * | 2018-11-30 | 2019-05-21 | 西安图迹信息科技有限公司 | Electric power field work managing and control system anti-violating the regulations |
-
2020
- 2020-04-23 CN CN202010326733.XA patent/CN111652466B/en active Active
Patent Citations (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101866460A (en) * | 2010-06-28 | 2010-10-20 | 中国烟草总公司湖南省公司 | Application platform system of tobacco commercial system |
| CN103606055A (en) * | 2013-11-27 | 2014-02-26 | 国网上海市电力公司 | Intelligent interaction platform for power fault rush repair |
| CN204481577U (en) * | 2015-04-22 | 2015-07-15 | 淄博爱建计算机科技有限公司 | Intelligent power supply service network based on Internet of Things is formatted troublshooting system |
| CN106920189A (en) * | 2015-12-24 | 2017-07-04 | 上海徐房房屋维急修中心 | Home repair joint disposal system and method based on internet and mobile communication |
| CN106572000A (en) * | 2016-10-29 | 2017-04-19 | 中国十七冶集团有限公司 | WeChat official account platform-based construction site quality and safety management method |
| CN107886446A (en) * | 2017-11-10 | 2018-04-06 | 国网四川省电力公司天府新区供电公司 | A kind of distribution network failure rushes to repair workform management system |
| CN107798489A (en) * | 2017-12-01 | 2018-03-13 | 国网河南省电力公司鹤壁供电公司 | A kind of electric network operation site safety management method based on wechat platform |
| CN108492052A (en) * | 2018-04-08 | 2018-09-04 | 国网重庆市电力公司电力科学研究院 | A kind of electric energy metering device high pressure new clothes business management system |
| CN109784613A (en) * | 2018-11-30 | 2019-05-21 | 西安图迹信息科技有限公司 | Electric power field work managing and control system anti-violating the regulations |
Also Published As
| Publication number | Publication date |
|---|---|
| CN111652466B (en) | 2024-04-09 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN111598379B (en) | Project management method, platform, device, computer equipment and storage medium | |
| CN105022769B (en) | A kind of City Underground Pipeline interactive system and its method | |
| CN108446895A (en) | A kind of engineering construction project intelligent management system | |
| CN107886287A (en) | A kind of decoration construction work Self management system and its control method | |
| CN103268531B (en) | A kind of energy diode platform for energy centre | |
| CN102117444A (en) | System for comprehensive arrangement and execution management of production equipment maintenance plan | |
| CN102938129A (en) | Routing management method of electricity information machine accounts | |
| CN109636156A (en) | A kind of digital management system and method for multi-code unification | |
| CN114154862A (en) | Engineering cost automatic allocation method and system based on engineering whole-process management | |
| CN107748902A (en) | A kind of method for matching somebody with somebody insertion data acquisition based on scene battalion | |
| CN112748910A (en) | Product assembling, assembling and researching system, method and equipment based on SaaS mode | |
| CN109614706A (en) | A kind of numeral simulation analysis management system | |
| CN201974848U (en) | Management system for comprehensively arranging and executing maintenance plan of production equipment | |
| CN111652466A (en) | Work order management-based meter box repairing application method | |
| CN111652467B (en) | Table box repair whole process management method based on worksheet management | |
| CN110045693A (en) | A kind of grouping of the world economy aggregate production managing and control system | |
| Xiao et al. | Study on Construction Engineering Management Based on BIM from the perspective of big data | |
| Cui et al. | Application research of intelligent system based on BIM and sensors monitoring technology in construction management | |
| KR100712685B1 (en) | Construction process information management system | |
| Li et al. | Implementation of agile development software based on project management | |
| Huang et al. | Design and implementation of customized workflow configuration platform for electric power company | |
| Jin et al. | Research on key technologies of railway electric and electronic systems engineering construction management based on bim | |
| CN106528811B (en) | Method for migrating overall data of PMS (permanent magnet synchronous motor) | |
| CN110378802A (en) | A kind of water power fortune inspection management system and method | |
| CN112905678A (en) | New energy power station sharing operation and maintenance management system in unattended mode |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |