CN111600740A - Remote operation and maintenance management system and method - Google Patents
Remote operation and maintenance management system and method Download PDFInfo
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- CN111600740A CN111600740A CN202010254035.3A CN202010254035A CN111600740A CN 111600740 A CN111600740 A CN 111600740A CN 202010254035 A CN202010254035 A CN 202010254035A CN 111600740 A CN111600740 A CN 111600740A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0677—Localisation of faults
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/08—Configuration management of networks or network elements
- H04L41/0803—Configuration setting
- H04L41/0813—Configuration setting characterised by the conditions triggering a change of settings
- H04L41/082—Configuration setting characterised by the conditions triggering a change of settings the condition being updates or upgrades of network functionality
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0823—Errors, e.g. transmission errors
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Abstract
The embodiment of the invention provides a remote operation and maintenance management system and a remote operation and maintenance management method, which comprises the steps of inquiring whether the running state of communication equipment of an electricity utilization information acquisition system is abnormal or not; under the condition that the running state of the communication equipment is not abnormal, whether a communication channel index of the electricity utilization information acquisition system is abnormal is inquired; starting the communication equipment to record an operation log under the condition that the communication channel index is not abnormal; and viewing the operation log and the operation and maintenance information of the communication equipment to locate possible service fault points. This scheme is to current power consumption information acquisition system common problem statistics and analysis, carries out the integrated analysis through terminal equipment running state, communication index and the problem to each link, carries out remote management to acquisition system, communication channel, terminal equipment and service function, carries out positioning analysis to the trouble simultaneously, realizes the accurate positioning analysis of trouble, reduces the number of times that fortune dimension personnel arrived on-the-spot fortune dimension, reduces fortune dimension cost, promotes fortune dimension efficiency.
Description
Technical Field
The invention relates to the field of power communication, in particular to a remote operation and maintenance management system and method.
Background
The existing power utilization information acquisition system is composed of multiple sections and comprises a master station platform, a remote communication channel, terminals (acquisition terminals and metering terminals), a local communication channel, communication equipment and other links. When the acquisition of the electricity utilization information acquisition data fails, the equipment fault, the communication channel fault or the service function fault cannot be quickly positioned. The traditional method is to inform equipment manufacturers of all links to go to the site, and operation and maintenance personnel detect, sort problem points and locate and analyze faults aiming at the equipment of all the links through external equipment (a computer/a tablet/a mobile phone, an on-site debugging tool APP, a copying controller and the like) on the site. The method consumes huge manpower and material resources, finally causes problems and positioning fuzziness, solves the problem untimely, causes lower equipment debugging and operation and maintenance efficiency and high cost, and leads to passive operation and maintenance and often causes customer complaints.
Disclosure of Invention
The embodiment of the invention aims to provide a remote operation and maintenance management method and system.
In order to achieve the above object, a first aspect of the present invention provides a remote operation and maintenance management method, including:
inquiring whether the running state of the communication equipment of the electricity utilization information acquisition system is abnormal or not;
under the condition that the running state of the communication equipment is not abnormal, whether a communication channel index of the electricity utilization information acquisition system is abnormal is inquired;
starting the communication equipment to record an operation log under the condition that the communication channel index is not abnormal;
and viewing the operation log and the operation and maintenance information of the communication equipment to locate possible service fault points.
In an embodiment of the invention, the method further comprises:
and under the condition that the running state of the communication equipment is abnormal, determining the fault of terminal equipment of the electricity utilization information acquisition system, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal.
In an embodiment of the invention, the method further comprises:
in the event that the communication channel indicator is below an expected indicator, a communication channel failure is determined.
In an embodiment of the invention, the method further comprises:
the acquisition terminal automatically detects anomalies, wherein the anomalies comprise at least one of the following: the operation state of the service communication serial port is abnormal; a zero crossing anomaly; networking exception;
under the condition of abnormity, the acquisition terminal generates an abnormal event and reports the abnormal event;
and identifying fault points of terminal equipment of the power utilization information acquisition system according to the reported abnormal events, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal.
In an embodiment of the invention, the method further comprises:
and issuing an upgrade file to remotely upgrade the communication equipment of the fault point with abnormal service.
In an embodiment of the invention, the method further comprises:
and for the communication equipment with the channel communication index lower than the expected index, switching the frequency band of the communication equipment, or instructing the communication equipment to increase the power of the communication equipment so as to improve the communication channel quality.
In a second aspect, the present invention provides a remote operation and maintenance management system, including a processor and a memory, the memory storing instructions, when executed by the processor, cause the processor to be configured to:
inquiring whether the running state of the communication equipment of the electricity utilization information acquisition system is abnormal or not;
under the condition that the running state of the communication equipment is not abnormal, whether a communication channel index of the electricity utilization information acquisition system is abnormal is inquired;
starting the communication equipment to record an operation log under the condition that the communication channel index is not abnormal;
and viewing the operation log and the operation and maintenance information of the communication equipment to locate possible service fault points.
In an embodiment of the invention, the processor is further configured to:
under the condition that the running state of the communication equipment is abnormal, determining the fault of terminal equipment of the electricity utilization information acquisition system, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal; and/or
In the event that the communication channel indicator is below an expected indicator, a communication channel failure is determined.
In an embodiment of the invention, the processor is further configured to:
acquiring an abnormal event reported by a collection terminal, wherein the abnormal event comprises at least one of the following events: the operation state of the service communication serial port is abnormal; a zero crossing anomaly; networking exception;
and identifying fault points of terminal equipment of the power utilization information acquisition system according to the reported abnormal events, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal.
In an embodiment of the invention, the processor is further configured to:
issuing an upgrade file to remotely upgrade the communication equipment of the fault point with abnormal service; and/or
And for the communication equipment with the channel communication index lower than the expected index, switching the frequency band of the communication equipment, or instructing the communication equipment to increase the power of the communication equipment so as to improve the communication channel quality.
Through above-mentioned technical scheme, carry out statistics and analysis to current power consumption information acquisition system common problem, carry out the integrated analysis through terminal equipment running state, communication index and the problem to each link, carry out remote management to collection system, communication channel, terminal equipment and service function, carry out positioning analysis to the trouble simultaneously, realize the accurate positioning analysis of trouble, reduce the number of times that fortune dimension personnel arrived on-the-spot fortune dimension, reduce fortune dimension cost, promote fortune dimension efficiency.
Additional features and advantages of embodiments of the invention will be set forth in the detailed description which follows.
Drawings
The accompanying drawings, which are included to provide a further understanding of the embodiments of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the embodiments of the invention without limiting the embodiments of the invention. In the drawings:
FIG. 1 shows a schematic block diagram of a power usage information collection system to which embodiments of the present invention may be applied;
FIG. 2 is a flow chart of a remote operation and maintenance management method according to an embodiment of the invention;
FIG. 3 is a flow chart illustrating a method of remote operation and maintenance management according to another embodiment of the present invention;
FIG. 4 is a flow diagram illustrating a method for remote operation and maintenance management according to another embodiment of the present invention;
FIG. 5 shows a functional block diagram of a remote operation and maintenance management system according to an embodiment of the present invention.
Description of the reference numerals
100 host platform 110 telecommunications channel
120 local communication channel 200 acquisition terminal
300 metering terminal 510 equipment self-checking function module
520 device operational status Module 530 network communication status Module
540 operation and maintenance information module 550 network maintenance module
560 data storage module
Detailed Description
The following detailed description of embodiments of the invention refers to the accompanying drawings. It should be understood that the detailed description and specific examples, while indicating embodiments of the invention, are given by way of illustration and explanation only, not limitation.
Fig. 1 shows a schematic block diagram of a power consumption information acquisition system to which the embodiment of the present invention can be applied. As shown in fig. 1, the electricity consumption information collection system may include a master station platform 100 (e.g., including a computer or cluster of computers, servers, memory, etc.), a remote communication channel 110 (e.g., a wireless communication link), terminals (e.g., collection terminal 200, one or more metering terminals 300) that may communicate with metering terminals via a local communication channel 120 (e.g., a wired connection or a wireless connection). The acquisition terminal 200 may integrate therein a communication device for establishing a remote communication channel (referred to as a remote communication device) and a communication device for establishing a local communication channel (referred to as a local communication device). The metering terminal 300 may integrate communication devices of local communication channels, and the collection terminal 200 and the metering terminal 300 may constitute a master-slave network.
Examples of a processor may include, but are not limited to, a general purpose processor, a special purpose processor, a conventional processor, a Digital Signal Processor (DSP), a plurality of microprocessors, one or more microprocessors in association with a DSP core, a controller, a microcontroller, Application Specific Integrated Circuits (ASICs), Field Programmable Gate Arrays (FPGAs) circuits, any other type of Integrated Circuit (IC), a state machine, and the like.
The memory may include volatile memory in a computer readable medium, Random Access Memory (RAM) and/or nonvolatile memory such as Read Only Memory (ROM) or flash memory (flash RAM), and the memory includes at least one memory chip.
The collection terminal 200 may be a device for collecting power consumption information of each information collection point, and may be a device for collecting data of the electric energy meter, managing data, bidirectionally transmitting data, and forwarding or executing a control command. The types of the acquisition terminal can include, but are not limited to, a special transformer acquisition terminal, a centralized meter reading terminal (including a concentrator and a collector), a distributed energy monitoring terminal and the like. The metering terminal 300 may be used to meter electricity.
Fig. 2 is a flowchart illustrating a remote operation and maintenance management method according to an embodiment of the present invention. As shown in fig. 2, in an embodiment of the present invention, the remote operation and maintenance management method may include the following steps.
In step S21, the acquisition terminal automatically detects an abnormality. The exception may include an operation state exception (for example, including a hardware exception, a software crash non-response, a baud rate drift), a zero-crossing exception, a networking exception, and the like of the service communication serial port.
In step S22, when an exception occurs, the collection terminal generates an exception event and reports the exception event to the remote operation and maintenance management system.
In step S23, the remote operation and maintenance management system identifies a failure point of the terminal device according to the reported event information.
In particular, the remote operation and maintenance management system can comprise a device self-checking function or a device self-checking function module. The acquisition terminal can have the automatic detection capability of table file abnormity, service serial port communication abnormity, zero crossing abnormity and networking function abnormity. The equipment self-checking function or the equipment self-checking module can identify fault points of the terminal equipment (including the acquisition terminal and the metering terminal) according to the abnormity self-detected by the acquisition terminal and the abnormal events generated and reported by the abnormity self-detected by the acquisition terminal.
Fig. 3 is a flowchart illustrating a remote operation and maintenance management method according to another embodiment of the present invention. As shown in fig. 3, in an embodiment of the present invention, the remote operation and maintenance management method may include the following steps.
In step S31, inquiring whether the communication device operation state is abnormal;
in step S32, in the case where the communication device operation state is not abnormal, it is inquired whether the channel communication index is abnormal;
in step S33, in the case where the communication channel index is not abnormal, the communication apparatus is started to record the operation log.
Optionally, in the case that the operation state of the communication device is abnormal, it is determined that the terminal device is out of order. In this case, it is necessary to go to the site to further locate the analysis channel (step S35).
Optionally, a communication channel failure is determined in case the communication channel indicator is lower than an expected indicator. In this case, it is necessary to go to the site to further locate the analysis channel (step S35).
Optionally, in step S34, the communication device operation log and the operation and maintenance information are checked to further locate a possible service failure point (step S35). Specifically, the log and the operation and maintenance information may refer to log operation and maintenance information of the communication device of the local communication channel, including service interaction flow information of the communication device of the local communication channel and the acquisition terminal, service interaction flow information of the communication device of the local communication channel and the metering terminal, and communication interaction flow information between the communication devices of the local communication channel. And fault points can be positioned by checking the information of the service interaction flow and the communication interaction flow. For example, service failure point one: and the table archive synchronization process can locate whether the table archive of the communication equipment of the acquisition terminal and the local communication channel is consistent or not by checking the service interaction process. And a service fault point II: if the networking fails, whether the interactive message meets the industry standard frame format or not can be checked through the communication interactive flow information between the communication devices. Those skilled in the art will appreciate that there may be other points of service failure.
In particular, the remote operation and maintenance management system may include a device operation state function or a device operation state module. The device operation state function or module may obtain start time, operation frequency band information, white list effective information, network access refused information, and the like of the communication device (e.g., the collection terminal and the metering terminal), and thus obtain an operation state of the device (e.g., the collection terminal and the metering terminal) in the electricity consumption information collection system, and identify a fault point of the communication device through the operation state.
The remote operation and maintenance management system can also comprise a network communication state function or a network communication state module. Under the condition that the operation state of the communication equipment is not abnormal, the network communication state function or module can acquire the physical phase information, the version number, the network topology information, the discovery list, the multi-network, the point-to-point communication, the communication early warning and other information of the communication equipment, thereby acquiring the communication index of the communication channel and identifying the fault point of the communication channel according to the communication index. For example, if the communication channel indicator is below an expected indicator, a communication channel failure may be determined. The communication channel indicator may include, but is not limited to, network level, time to join the network, number of times to go offline, success rate of up/down communication, signal to noise ratio, etc.
The remote operation and maintenance management system can also comprise an operation and maintenance information function or an operation and maintenance information module. The operation and maintenance information module can start and stop log recording and inquire the operation and maintenance information of the communication equipment so as to further position a service fault point of the power utilization information acquisition system.
Fig. 4 is a flowchart illustrating a remote operation and maintenance management method according to another embodiment of the present invention. As shown in fig. 4, in an embodiment of the present invention, the remote operation and maintenance management method may include the following steps.
In step S41, for the fault point with abnormal service, the remote operation and maintenance management system issues an upgrade file to remotely upgrade the communication device associated with the fault point.
In step S42, for a communication device whose channel communication index is lower than the expected index, the frequency band of the communication device is switched and/or the power of the communication device is boosted to improve the communication channel quality. The power may be boosted by a remote push-to-boost method, for example, the remote operation and maintenance management system may remotely instruct the communication device to boost the power.
In particular, the remote operation and maintenance management system may include a network maintenance function or a network maintenance module. The network maintenance function or module can have the functions of remote upgrading, remote one-key power increasing and remote channel switching, can remotely maintain the communication equipment, improves the quality of communication channels, and solves equipment (acquisition terminal, metering terminal and acquisition equipment) fault points and service fault points.
In addition, the remote operation and maintenance management system can further comprise a data storage function or a data storage module, and the data storage function or the data storage module is used for storing and exporting equipment operation data and service interaction logs and the like.
It should be noted that the remote operation and maintenance management method according to the embodiment of the present invention described with reference to fig. 2 to 4 may be implemented alone or in any combination. Techniques and methods known to those skilled in the art are not described in detail in this application to avoid unnecessary redundancy of this application.
According to the embodiment of the invention, the remote operation and maintenance management system is provided, and can be applied to the electricity utilization information acquisition system. The system can execute one or any combination of the remote operation and maintenance management methods according to the embodiment of the invention.
FIG. 5 shows a functional block diagram of a remote operation and maintenance management system according to an embodiment of the present invention. As shown in fig. 5, functionally, the remote operation and maintenance management system may include one or more of the following functions or modules.
A device self-check function 510. Terminal equipment (such as an acquisition terminal and a metering terminal) in the electricity utilization information acquisition system has automatic detection capabilities of abnormal meter files, abnormal business serial port communication, abnormal zero crossing and abnormal networking functions. The device self-test function module 510 can identify the failure point of the terminal device through these automatic test capabilities.
The device operational status module 520. The device operation state module 520 may obtain the operation state of the device in the system through the communication device start time, the operation frequency band information, the white list effective information, and the network access refused information, and identify the fault point of the communication device through the operation state.
A network communication status module 530. The network communication status module 530 may identify a failure point of a communication channel by acquiring a communication index of the communication channel through physical phase information, version number, network topology information, discovery list, multi-network, peer-to-peer communication, and communication early warning of the communication device.
And an operation and maintenance information module 540. The operation and maintenance information module 540 can further locate a service fault point of the system by starting, stopping logging, and inquiring the operation and maintenance information of the communication equipment through the operation and maintenance information module.
A network maintenance module 550. The network maintenance module 550 can perform remote maintenance on the communication device through remote upgrade, remote one-key provision rate, and remote frequency band switching functions, improve the quality of the communication channel, and solve a device (acquisition terminal, metering terminal, acquisition device) fault point and a service fault point.
A data storage module 560. The data storage module 560 can store and export the device operation data and the service interaction log.
Structurally, the remote operation and maintenance management system may include a processor and memory, and a communication interface. The memory stores instructions that, when executed by the processor, cause the processor to be configured to:
inquiring whether the running state of the communication equipment of the electricity utilization information acquisition system is abnormal or not;
under the condition that the running state of the communication equipment is not abnormal, whether a communication channel index of the electricity utilization information acquisition system is abnormal is inquired;
starting the communication equipment to record an operation log under the condition that the communication channel index is not abnormal;
and viewing the operation log and the operation and maintenance information of the communication equipment to locate possible service fault points.
In an embodiment of the present invention, the processor may be further configured to:
under the condition that the running state of the communication equipment is abnormal, determining the fault of terminal equipment of the electricity utilization information acquisition system, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal; and/or
In the event that the communication channel indicator is below an expected indicator, a communication channel failure is determined.
In an embodiment of the present invention, the processor may be further configured to:
acquiring an abnormal event reported by a collection terminal, wherein the abnormal event comprises at least one of the following events: the operation state of the service communication serial port is abnormal; a zero crossing anomaly; networking exception;
and identifying fault points of terminal equipment of the power utilization information acquisition system according to the reported abnormal events, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal.
In an embodiment of the present invention, the processor may be further configured to:
issuing an upgrade file to remotely upgrade the communication equipment of the fault point with abnormal service; and/or
And for the communication equipment with the channel communication index lower than the expected index, switching the frequency band of the communication equipment, or instructing the communication equipment to increase the power of the communication equipment so as to improve the communication channel quality.
The remote operation and maintenance management system comprises a device self-checking function, a device running state, a network communication state, network maintenance, operation and maintenance information and a data storage module. By collecting the information of each functional module, fault points are positioned and analyzed, operation and maintenance service work is pertinently developed, and customer satisfaction is improved.
The remote operation and maintenance management system and the remote operation and maintenance management method are used for counting and analyzing common problems of the current power utilization information acquisition system, comprehensively analyzing the operation state, communication indexes and problems of terminal equipment in each link, remotely managing the acquisition system, a communication channel, the terminal equipment and service functions, and simultaneously positioning and analyzing faults, so that the accurate positioning and analysis of the faults are realized, the times of operation and maintenance personnel to on-site operation and maintenance are reduced, the operation and maintenance cost is reduced, and the operation and maintenance efficiency is improved.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). The memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in the process, method, article, or apparatus that comprises the element.
The above is merely an embodiment of the present application, and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (10)
1. A remote operation and maintenance management method is characterized by comprising the following steps:
inquiring whether the running state of the communication equipment of the electricity utilization information acquisition system is abnormal or not;
under the condition that the running state of the communication equipment is not abnormal, whether a communication channel index of the electricity utilization information acquisition system is abnormal is inquired;
starting the communication equipment to record an operation log under the condition that the communication channel index is not abnormal;
and viewing the operation log and the operation and maintenance information of the communication equipment to locate possible service fault points.
2. The method of claim 1, further comprising:
and under the condition that the running state of the communication equipment is abnormal, determining the fault of terminal equipment of the electricity utilization information acquisition system, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal.
3. The method of claim 1, further comprising:
in the event that the communication channel indicator is below an expected indicator, a communication channel failure is determined.
4. The method of claim 1, further comprising:
the acquisition terminal automatically detects anomalies, wherein the anomalies comprise at least one of the following: the operation state of the service communication serial port is abnormal; a zero crossing anomaly; networking exception;
under the condition of abnormity, the acquisition terminal generates an abnormal event and reports the abnormal event;
and identifying fault points of terminal equipment of the power utilization information acquisition system according to the reported abnormal events, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal.
5. The method of claim 1, further comprising:
and issuing an upgrade file to remotely upgrade the communication equipment of the fault point with abnormal service.
6. The method of claim 1, further comprising:
and for the communication equipment with the channel communication index lower than the expected index, switching the frequency band of the communication equipment, or instructing the communication equipment to increase the power of the communication equipment so as to improve the communication channel quality.
7. A remote operation and maintenance management system comprising a processor and a memory, the memory storing instructions that, when executed by the processor, cause the processor to be configured to:
inquiring whether the running state of the communication equipment of the electricity utilization information acquisition system is abnormal or not;
under the condition that the running state of the communication equipment is not abnormal, whether a communication channel index of the electricity utilization information acquisition system is abnormal is inquired;
starting the communication equipment to record an operation log under the condition that the communication channel index is not abnormal;
and viewing the operation log and the operation and maintenance information of the communication equipment to locate possible service fault points.
8. The system of claim 7, wherein the processor is further configured to:
under the condition that the running state of the communication equipment is abnormal, determining the fault of terminal equipment of the electricity utilization information acquisition system, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal; and/or
In the event that the communication channel indicator is below an expected indicator, a communication channel failure is determined.
9. The system of claim 7, wherein the processor is further configured to:
acquiring an abnormal event reported by a collection terminal, wherein the abnormal event comprises at least one of the following events: the operation state of the service communication serial port is abnormal; a zero crossing anomaly; networking exception;
and identifying fault points of terminal equipment of the power utilization information acquisition system according to the reported abnormal events, wherein the terminal equipment comprises an acquisition terminal and/or a metering terminal.
10. The system of claim 7, wherein the processor is further configured to:
issuing an upgrade file to remotely upgrade the communication equipment of the fault point with abnormal service; and/or
And for the communication equipment with the channel communication index lower than the expected index, switching the frequency band of the communication equipment, or instructing the communication equipment to increase the power of the communication equipment so as to improve the communication channel quality.
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| CN202010254035.3A CN111600740A (en) | 2020-04-02 | 2020-04-02 | Remote operation and maintenance management system and method |
| PCT/CN2020/113514 WO2021196521A1 (en) | 2020-04-02 | 2020-09-04 | Remote operation and maintenance management system and method |
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| CN202010254035.3A CN111600740A (en) | 2020-04-02 | 2020-04-02 | Remote operation and maintenance management system and method |
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Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112216082A (en) * | 2020-09-02 | 2021-01-12 | 国电南瑞科技股份有限公司 | Remote electric energy terminal operation and maintenance management system based on Internet of things communication protocol |
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| WO2021196521A1 (en) * | 2020-04-02 | 2021-10-07 | 深圳市国电科技通信有限公司 | Remote operation and maintenance management system and method |
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| CN113485220A (en) * | 2021-08-23 | 2021-10-08 | 深圳市托奇科技有限公司 | Cloud cooperation method and system for simplifying field network diagnosis of operation and maintenance personnel |
| CN113641977A (en) * | 2021-10-18 | 2021-11-12 | 成都派沃特科技股份有限公司 | Method and server for sending operation and maintenance answering information |
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| CN114200372A (en) * | 2021-11-30 | 2022-03-18 | 深圳市国电科技通信有限公司 | Remote detection method, system and storage medium for metering device |
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