CN109034411A - A kind of customized distributing method of the intelligent work order based on operation management - Google Patents
A kind of customized distributing method of the intelligent work order based on operation management Download PDFInfo
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- CN109034411A CN109034411A CN201810745066.1A CN201810745066A CN109034411A CN 109034411 A CN109034411 A CN 109034411A CN 201810745066 A CN201810745066 A CN 201810745066A CN 109034411 A CN109034411 A CN 109034411A
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- 238000004891 communication Methods 0.000 claims abstract description 16
- 238000004458 analytical method Methods 0.000 claims description 6
- 238000012790 confirmation Methods 0.000 claims description 6
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Abstract
The invention discloses a kind of customized distributing methods of intelligent work order based on operation management, specifically includes the following steps: S1, control route is built between system management module and knowledge base creating unit first, system management module can control the fault type collection module in knowledge base creating unit and be collected to extraneous various types of power failures, then module is integrated by failure quickly to be integrated the fault message of collection, be related to power maintenance technology field.The customized distributing method of the intelligent work order based on operation management, it substantially increases and distributes low efficiency, the case where effectively avoiding when worksheet processing manual process comparatively laborious and maintenance efficiency caused to reduce, achieve the purpose that realize customized worksheet processing by intelligent modern communication, realize the corresponding case problem for making maintenance personal receive base station at the first time, timely processing base station fault is achieved the purpose that simultaneously, to ensure that the normal use and communication of base station.
Description
Technical field
The present invention relates to power maintenance technology field, the customized group of specially a kind of intelligent work order based on operation management
Forwarding method.
Background technique
Communication base station also known as wireless base station refer to the low-power wireless antenna communicated with user mobile phone, according to its clothes
Be engaged in range size and user how much, transmission power is from several watts to upper hectowatt etc., under normal circumstances, antenna for base station be installed in from
On ground 15-50 meters of building or launching tower, communication base station, that is, public mobile communication base station is a kind of shape of radio station
Formula refers in limited area of radio coverage, by carrying out information between mobile switching center, with mobile telephone terminal
The transceiving of transmitting believes that radio station, base station are the basic units that cellular cell is formed in mobile communication, completes mobile radio communication
Communication and management function between mobile communication subscriber support the type of the base station of each agreement with increasing for communication protocol
Also increasing, the type of base station, which increases application scenarios also, can become more, and the alarm classification that various agreements generate can also change, and need pair
Communication base station carries out good O&M intelligent management, to meet the normal use of existing base station.
The step of alarm generated at present for base station is handled is: after the log that base station generates is uploaded to server,
Then server alerts and creates work order by rule generation root is manually arranged by monitoring device monitoring alarm, then have special
The personnel of distributing confirm that being distributed to maintenance personnel comes out failure, however, such mode that distributes distributes low efficiency, it cannot be effective
The case where avoiding when worksheet processing manual process comparatively laborious and maintenance efficiency is caused to reduce, is unable to reach through intelligent modernization
The purpose to realize customized worksheet processing is communicated, can not achieve the corresponding case problem for making maintenance personal receive base station at the first time,
It cannot achieve the purpose that handle base station fault in time simultaneously, to not can guarantee the normal use and communication of base station.
Summary of the invention
(1) the technical issues of solving
In view of the deficiencies of the prior art, the present invention provides a kind of the customized of the intelligent work order based on operation management to distribute
Method solves the existing mode that distributes and distributes low efficiency, cannot effectively avoid when worksheet processing manual process comparatively laborious and cause
The case where maintenance efficiency reduces is unable to reach through intelligent modern communication and realizes the purpose of customized worksheet processing, cannot
Realization makes maintenance personal receive the corresponding case problem of base station at the first time, while cannot reach processing base station fault purpose in time
The problem of.
(2) technical solution
In order to achieve the above object, the present invention is achieved by the following technical programs: a kind of intelligence based on operation management
The customized distributing method of work order, specifically includes the following steps:
S1, control route, system management module meeting are built between system management module and knowledge base creating unit first
Fault type collection module in control knowledge base creating unit is collected extraneous various types of power failures, then leads to
It crosses failure and integrates module and quickly integrated the fault message of collection, be created that accordingly after integration by knowledge base creation module
Case base;
S2, later system management module can control case definition system by the difference in the case base being created that in S1
Fault type carries out quick case definition, and the short circuit definition module in case definition system can be in case base
Short circuit is defined as short circuit, while the circuit breaker in case base is defined as disconnecting by circuit breaker definition module, member
Part definition module, which burns the element in case base, to be defined as element and burns, and the short circuit, disconnection and element of definition are burnt
It ruins and is integrated;
S3, the work order transmission mould when the order mouth of work order receiving unit receives external work order, in work order receiving unit
The work order of receiving is sent in system management module by block, and system management module can pass together received work order and search instruction
It send to being analyzed in Case Retrieval identifying system;
After search instruction receiving module in S4, Case Retrieval identifying system receives extraction instruction, Case Retrieval identification
Case Retrieval module in system can retrieve case corresponding with work order into case base, then pass through case contrast module
Carry out arrangement matching, after successful match, analysis of cases module is quickly analyzed, and case fault recognition module can be to being later
Management module of uniting, which is sent, executes confirmation instruction;
After S5, system management module receive the execution confirmation instruction that case fault recognition module is sent in S4, system
Administration and Registration Division module can the telecommunication terminal of module cage maintenance personal by wireless communication make a phone call or send short message, to notify
Maintenance personal handles power failure problem in time.
Preferably, the knowledge base creating unit is to integrate module and knowledge by fault type collection module, failure respectively
Library creation module composition.
Preferably, the case definition system is by short circuit definition module, circuit breaker definition module and member respectively
Part definition module composition.
Preferably, the work order receiving unit is made of order mouth and work order sending module respectively.
Preferably, the Case Retrieval identifying system is by search instruction receiving module, Case Retrieval module, case respectively
Contrast module, analysis of cases module and case fault recognition module composition.
(3) beneficial effect
The present invention provides a kind of customized distributing methods of intelligent work order based on operation management.Have following beneficial to effect
Fruit: should intelligent work order based on operation management customized distributing method, specifically includes the following steps: S1, first in system pipes
Control route is built between reason module and knowledge base creating unit, system management module can control the event in knowledge base creating unit
Barrier type collection module is collected extraneous various types of power failures, and S2, later system management module can control case
Different faults type in the case base being created that in S1 is carried out quick case definition by definition system, S3, works as work order
When the order mouth of receiving unit receives external work order, the work order sending module in work order receiving unit sends the work order of receiving
To system management module, after the search instruction receiving module in S4, Case Retrieval identifying system receives extraction instruction, case
Case Retrieval module in retrieval system can retrieve case corresponding with work order, S5, system administration into case base
After module receives the execution confirmation instruction that case fault recognition module is sent in S4, System Management Subdivision module can be by wireless
Short message is made a phone call or sent to the telecommunication terminal of communication module case maintenance personal, to notify maintenance personal to handle electric power in time
Failure problems, substantially increase and distribute low efficiency, when effectively avoiding worksheet processing manual process it is comparatively laborious and cause maintenance imitate
The case where rate reduces has achieved the purpose that realize customized worksheet processing by intelligent modern communication well, realize
So that maintenance personal is received the corresponding case problem of base station at the first time, while achieving the purpose that timely processing base station fault, from
And it ensure that the normal use and communication of base station.
Specific embodiment
Below in conjunction with the embodiment of the present invention, technical scheme in the embodiment of the invention is clearly and completely described,
Obviously, described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.Based in the present invention
Embodiment, every other embodiment obtained by those of ordinary skill in the art without making creative efforts, all
Belong to the scope of protection of the invention.
The embodiment of the present invention provides a kind of technical solution: a kind of customized side of distributing of the intelligent work order based on operation management
Method, specifically includes the following steps:
S1, control route, system management module meeting are built between system management module and knowledge base creating unit first
Fault type collection module in control knowledge base creating unit is collected extraneous various types of power failures, then leads to
It crosses failure and integrates module and quickly integrated the fault message of collection, be created that accordingly after integration by knowledge base creation module
Case base;
S2, later system management module can control case definition system by the difference in the case base being created that in S1
Fault type carries out quick case definition, and the short circuit definition module in case definition system can be in case base
Short circuit is defined as short circuit, while the circuit breaker in case base is defined as disconnecting by circuit breaker definition module, member
Part definition module, which burns the element in case base, to be defined as element and burns, and the short circuit, disconnection and element of definition are burnt
It ruins and is integrated;
S3, the work order transmission mould when the order mouth of work order receiving unit receives external work order, in work order receiving unit
The work order of receiving is sent in system management module by block, and system management module can pass together received work order and search instruction
It send to being analyzed in Case Retrieval identifying system;
After search instruction receiving module in S4, Case Retrieval identifying system receives extraction instruction, Case Retrieval identification
Case Retrieval module in system can retrieve case corresponding with work order into case base, then pass through case contrast module
Carry out arrangement matching, after successful match, analysis of cases module is quickly analyzed, and case fault recognition module can be to being later
Management module of uniting, which is sent, executes confirmation instruction;
After S5, system management module receive the execution confirmation instruction that case fault recognition module is sent in S4, system
Administration and Registration Division module can the telecommunication terminal of module cage maintenance personal by wireless communication make a phone call or send short message, to notify
Maintenance personal handles power failure problem in time.
In the present invention, knowledge base creating unit is to integrate module and knowledge base by fault type collection module, failure respectively
Creation module composition.
In the present invention, case definition system is by short circuit definition module, circuit breaker definition module and element respectively
Definition module composition.
In the present invention, work order receiving unit is made of order mouth and work order sending module respectively.
In the present invention, Case Retrieval identifying system is by search instruction receiving module, Case Retrieval module, case pair respectively
It is formed than module, analysis of cases module and case fault recognition module.
It should be noted that, in this document, relational terms such as first and second and the like are used merely to a reality
Body or operation are distinguished with another entity or operation, are deposited without necessarily requiring or implying between these entities or operation
In any actual relationship or order or sequence.Moreover, the terms "include", "comprise" or its any other variant are intended to
Non-exclusive inclusion, so that the process, method, article or equipment including a series of elements is not only wanted including those
Element, but also including other elements that are not explicitly listed, or further include for this process, method, article or equipment
Intrinsic element.
It although an embodiment of the present invention has been shown and described, for the ordinary skill in the art, can be with
A variety of variations, modification, replacement can be carried out to these embodiments without departing from the principles and spirit of the present invention by understanding
And modification, the scope of the present invention is defined by the appended.
Claims (5)
1. a kind of customized distributing method of the intelligent work order based on operation management, it is characterised in that: specifically includes the following steps:
S1, control route is built between system management module and knowledge base creating unit first, system management module can control
Fault type collection module in knowledge base creating unit is collected extraneous various types of power failures, then passes through event
Barrier integrates module and is quickly integrated the fault message of collection, is created that corresponding case by knowledge base creation module after integration
Example knowledge base;
S2, later system management module can control case definition system by the different faults in the case base being created that in S1
Type carries out quick case definition, and the short circuit definition module in case definition system can be to the circuit in case base
Short circuit is defined as short circuit, while the circuit breaker in case base is defined as disconnecting by circuit breaker definition module, and element is fixed
Adopted module, which burns the element in case base, to be defined as element and burns, and by the short circuit, disconnection and element of definition burn into
Row integration;
S3, the work order sending module general when the order mouth of work order receiving unit receives external work order, in work order receiving unit
The work order of receiving is sent in system management module, and received work order and search instruction can be sent to together by system management module
It is analyzed in Case Retrieval identifying system;
After search instruction receiving module in S4, Case Retrieval identifying system receives extraction instruction, Case Retrieval identifying system
Interior Case Retrieval module can retrieve case corresponding with work order into case base, then be carried out by case contrast module
It arranges to match, after successful match, analysis of cases module is quickly analyzed, and case fault recognition module can be to system pipes later
It manages module and sends to execute and confirm instruction;
After S5, system management module receive the execution confirmation instruction that case fault recognition module is sent in S4, system administration
Section's module can the telecommunication terminal of module cage maintenance personal by wireless communication make a phone call or send short message, to notify to repair
Personnel handle power failure problem in time.
2. a kind of customized distributing method of intelligent work order based on operation management according to claim 1, feature exist
In: the knowledge base creating unit is that module and knowledge base creation module group are integrated by fault type collection module, failure respectively
At.
3. a kind of customized distributing method of intelligent work order based on operation management according to claim 1, feature exist
In: the case definition system is by short circuit definition module, circuit breaker definition module and element definition module group respectively
At.
4. a kind of customized distributing method of intelligent work order based on operation management according to claim 1, feature exist
In: the work order receiving unit is made of order mouth and work order sending module respectively.
5. a kind of customized distributing method of intelligent work order based on operation management according to claim 1, feature exist
In: the Case Retrieval identifying system is by search instruction receiving module, Case Retrieval module, case contrast module, case respectively
Example analysis module and case fault recognition module composition.
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Cited By (2)
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CN112150673A (en) * | 2020-09-21 | 2020-12-29 | 武汉瑞莱保能源技术有限公司 | Electrical equipment isolation management and control system based on Internet of things technology |
CN112699681A (en) * | 2020-12-17 | 2021-04-23 | 国网冀北电力有限公司信息通信分公司 | Power communication system defect fault order dispatching method and device based on knowledge graph |
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN112150673A (en) * | 2020-09-21 | 2020-12-29 | 武汉瑞莱保能源技术有限公司 | Electrical equipment isolation management and control system based on Internet of things technology |
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Application publication date: 20181218 |