CN107229983A - A kind of automatic fault reporting distribute leaflets system based on short message - Google Patents
A kind of automatic fault reporting distribute leaflets system based on short message Download PDFInfo
- Publication number
- CN107229983A CN107229983A CN201710425614.8A CN201710425614A CN107229983A CN 107229983 A CN107229983 A CN 107229983A CN 201710425614 A CN201710425614 A CN 201710425614A CN 107229983 A CN107229983 A CN 107229983A
- Authority
- CN
- China
- Prior art keywords
- clouds
- work order
- atm
- short message
- attendant
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- Theoretical Computer Science (AREA)
- Human Resources & Organizations (AREA)
- Economics (AREA)
- Finance (AREA)
- Marketing (AREA)
- Accounting & Taxation (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- Tourism & Hospitality (AREA)
- Quality & Reliability (AREA)
- Operations Research (AREA)
- Entrepreneurship & Innovation (AREA)
- Development Economics (AREA)
- Technology Law (AREA)
- Mobile Radio Communication Systems (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
Include the invention discloses a kind of automatic fault reporting distribute leaflets system based on short message：Bank end, high in the clouds and safeguard end；Described bank end and high in the clouds physical isolation, unidirectionally send guarantee short message to high in the clouds, end is safeguarded in high in the clouds by network connection by bank end.Numbering, failure code, time of origin of the ATM etc. can be safeguarded that related information is compiled into short message when breaking down by ATM automatically by troubleshooting server, then pass through unidirectional short message sending to high in the clouds.High in the clouds short message is parsed it is all safeguard relevant information, work order is automatically formed to safeguarding that end is sent with charge free according to equipment library and the corresponding informance in personnel storehouse.Broken down from ATM to work order and complete the overall process distributed all without manually operating, situation about can misrepresent deliberately wrong report is near minimum.After the completion of safeguarding at the scene, attendant need to only fill in the maintenance condition of the ATM into work order reporting modules, you can automatically generating detailed work order includes feeding back to high in the clouds.
Description
Technical field
The present invention relates to a kind of maintenance system of banking network, more particularly to a kind of automatic guarantee distribute leaflets system based on short message
System.
Background technology
Due to safety requirements, the networks of ATM service companies can not directly monitor ATM working condition, and ATM failures must be through
By bank clerk is by phone or is manually entered report barrier list to ATM service companies.Broken down from ATM to service companies
Personnel on site repairs just to complete the transmission of work order and reports, it is necessary to be handled by multiple artificial information.And guarantee-order-on
It is all artificial treatment that report, which such as completes at the process, and the information such as failure code is often a string of artificial character strings easily mispronounced, it is easy to
Failure type is misrepresented deliberately, and personnel's maintenance to the later stage brings extra cost.
The content of the invention
In order to solve the above-mentioned technical problem, present invention aims at provide a kind of automatic fault reporting distribute leaflets system based on short message
System.
A kind of automatic fault reporting distribute leaflets system based on short message of the present invention, it is characterised in that including：Bank end, cloud
Hold and safeguard end；Described bank end and high in the clouds physical isolation, unidirectionally send guarantee short message to high in the clouds, high in the clouds passes through by bank end
Network connection safeguards end；
Described bank end includes many ATM and troubleshooting server；Described ATM passes through in-house network and troubleshooting respectively
Server is connected；The fault message short message sending that ATM occurs in described troubleshooting server is to high in the clouds；
Described high in the clouds is provided with work order cloud platform, and described work order cloud platform includes Cloud Server, equipment library and personnel storehouse；It is described
Cloud server retrieve the atm information to parsing in corresponding ATM fault messages, slave unit storehouse after short message, according to this
Atm information retrieves corresponding attendant from personnel storehouse and generates work order, and work order is sent to the correspondence safeguarded in end
The mobile device of attendant；
Described maintenance end includes multiple mobile devices, mobile device one attendant of correspondence；Described mobile device
Including work order receiving module, work order reporting modules, electric map module and locating module；Described work order receiving module is used to connect
Receive the work order of high in the clouds transmission and attendant is shown；Described work order reporting modules are used for the working result for feeding back ATM maintenances；
Described electric map module is used for current geographic position and the target ATM geographical position for showing locating module acquisition；It is described
Locating module be used to obtain the current geographic position of mobile device.
Described work order includes module by the current geographic position real-time report high in the clouds of mobile device.
It is encrypted before described short message sending.To improve security.
A kind of automatic fault reporting distribute leaflets system based on short message of the present invention, the advantage is that, when event occurs in any ATM
Numbering, failure code, time of origin of the ATM etc. can be safeguarded to related information volume during barrier automatically by troubleshooting server
Short message is translated into, then passes through unidirectional short message sending to high in the clouds.High in the clouds short message is parsed it is all safeguard after relevant information, according to
Equipment library automatically forms work order to safeguarding that end is sent with charge free with the corresponding informance in personnel storehouse.Broken down from ATM to work order and complete to send
The overall process of hair is all without manually operating, and situation about can misrepresent deliberately wrong report is near minimum.After the completion of safeguarding at the scene, people is safeguarded
Member need to only fill in the maintenance condition of the ATM into work order reporting modules, you can automatically generating detailed work order includes feeding back to cloud
End, the whole process response for ensureing that distribute leaflets are safeguarded is very rapid accurate.And mobile device in real time can feed back to location information
High in the clouds, can improve efficiency in order to the backstage personnel in high in the clouds to real-time monitor of work progress of the attendant.And high in the clouds with
Bank end is in the state of physical isolation, the guarantee short message at the real-time passive response bank in high in the clouds end, the operation to bank end all the time
External disturbance and leak will not be brought.
Brief description of the drawings
Fig. 1 is the structural representation of the automatic fault reporting distribute leaflets system of the invention based on short message.
Embodiment
According to Fig. 1, a kind of automatic fault reporting distribute leaflets system based on short message of the present invention includes：Bank end, cloud
Hold and safeguard end；Described bank end and high in the clouds physical isolation, unidirectionally send guarantee short message to high in the clouds, high in the clouds passes through by bank end
Network connection safeguards end.
Described bank end includes many ATM and troubleshooting server.Described ATM passes through in-house network and failure respectively
Processing server is connected.The fault message short message sending that ATM occurs in described troubleshooting server is to high in the clouds.
Described high in the clouds is provided with work order cloud platform, and described work order cloud platform includes Cloud Server, equipment library and personnel storehouse.
Described cloud server retrieves the atm information, root to parsing in corresponding ATM fault messages, slave unit storehouse after short message
Corresponding attendant is retrieved from personnel storehouse according to the atm information and work order is generated, work order is sent to and safeguards being somebody's turn to do in end
The mobile device of correspondence attendant.
Described maintenance end includes multiple mobile devices, mobile device one attendant of correspondence.Described movement
Equipment includes work order receiving module, work order reporting modules, electric map module and locating module.Described work order receiving module is used
In the work order for receiving high in the clouds transmission and attendant is shown.Described work order reporting modules are used for the work for feeding back ATM maintenances
As a result.Described electric map module is used for current geographic position and the target ATM geographical position for showing locating module acquisition.
Described locating module is used for the current geographic position for obtaining mobile device.Described work order includes module working as mobile device
Preceding geographical position real-time report high in the clouds.
A kind of automatic fault reporting distribute leaflets System Working Principle based on short message of the present invention is as follows, and event occurs in an ATM
After barrier, such as machine halt trouble.Troubleshooting server is believed needed for safeguarding the numbering of the ATM, shutdown code, downtime etc.
Encryption for information is compiled into short message, then by short message sending to high in the clouds.Cloud Server receives decompiling after short message and decodes corresponding volume
Number, shut down code, the information such as downtime.Cloud Server is according to the place silver that the ATM is retrieved in ATM numbering slave units storehouse
Row, place site, passing safeguard information, the correspondence information such as attendant.Retrieved according to above- mentioned information from personnel storehouse pair
The attendant answered, judges whether the attendant can receive work order and send with charge free, and for example whether attendant's work order line up
Whether full, attendant is on duty etc..If the attendant is subjected to work order work order is sent to its mobile device held；If should
The unacceptable work order of attendant, then select next bit attendant until work order sends success with charge free according to pairing rules.
Positioned at the attendant for safeguarding end, each attendant holds the one-to-one mobile device of a personal-machine on hand.
The corresponding job information of work order is showed attendant by the work order receiving module in mobile device, and then electric map module will
The current geographic position of attendant is shown on the electronic map, to tie up with target ATM geographical position by visual effects
Shield personnel can quickly reach the ATM locations and carry out maintenance work.The background work personnel in high in the clouds can be reported by work order
The real-time positioning information of module feedback is operated monitoring to the attendant.Attendant completes maintenance work to target ATM
Or confirm that the maintenance work can not be completed after checking, maintenance work result can all be inserted to work order reporting modules.Work order reports mould
Block can automatically generate work order and report that feeding back to high in the clouds is further processed.
For those skilled in the art, technological system that can be as described above and design, make other each
Corresponding change and deformation are planted, and all these change and deformation should all belong to the protection model of the claims in the present invention
Within enclosing.
Claims (3)
1. a kind of automatic fault reporting distribute leaflets system based on short message, it is characterised in that including：Bank end, high in the clouds and safeguard end；It is described
Bank end and high in the clouds physical isolation, guarantee short message is unidirectionally sent to high in the clouds by bank end, end is safeguarded in high in the clouds by network connection；
Described bank end includes many ATM and troubleshooting server；Described ATM passes through in-house network and troubleshooting respectively
Server is connected；The fault message short message sending that ATM occurs in described troubleshooting server is to high in the clouds；
Described high in the clouds is provided with work order cloud platform, and described work order cloud platform includes Cloud Server, equipment library and personnel storehouse；It is described
Cloud server retrieve the atm information to parsing in corresponding ATM fault messages, slave unit storehouse after short message, according to this
Atm information retrieves corresponding attendant from personnel storehouse and generates work order, and work order is sent to the correspondence safeguarded in end
The mobile device of attendant；
Described maintenance end includes multiple mobile devices, mobile device one attendant of correspondence；Described mobile device
Including work order receiving module, work order reporting modules, electric map module and locating module；Described work order receiving module is used to connect
Receive the work order of high in the clouds transmission and attendant is shown；Described work order reporting modules are used for the working result for feeding back ATM maintenances；
Described electric map module is used for current geographic position and the target ATM geographical position for showing locating module acquisition；It is described
Locating module be used to obtain the current geographic position of mobile device.
2. automatic fault reporting distribute leaflets system according to claim 1, it is characterised in that described work order includes module will be mobile
The current geographic position real-time report high in the clouds of equipment.
3. automatic fault reporting distribute leaflets system according to claim 1, it is characterised in that be encrypted before described short message sending
Processing.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710425614.8A CN107229983A (en) | 2017-06-08 | 2017-06-08 | A kind of automatic fault reporting distribute leaflets system based on short message |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710425614.8A CN107229983A (en) | 2017-06-08 | 2017-06-08 | A kind of automatic fault reporting distribute leaflets system based on short message |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN107229983A true CN107229983A (en) | 2017-10-03 |
Family
ID=59935820
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201710425614.8A Pending CN107229983A (en) | 2017-06-08 | 2017-06-08 | A kind of automatic fault reporting distribute leaflets system based on short message |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN107229983A (en) |
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109034411A (en) * | 2018-07-09 | 2018-12-18 | 武汉瑞莱保能源技术有限公司 | A kind of customized distributing method of the intelligent work order based on operation management |
| CN109102256A (en) * | 2018-08-20 | 2018-12-28 | 郑州云海信息技术有限公司 | A kind of O&M method and server |
| CN109347672A (en) * | 2018-10-26 | 2019-02-15 | 南京天溯自动化控制***有限公司 | A kind of method and system pushing driving workflow based on message |
| CN110197287A (en) * | 2019-04-18 | 2019-09-03 | 广州御银金融服务有限公司 | A kind of ATM operation maintenance worksheet processing and locating and monitoring system and localization method |
| CN112288961A (en) * | 2020-10-23 | 2021-01-29 | 中国工商银行股份有限公司 | Automatic teller machine inspection device, inspection system and inspection method |
Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN202404425U (en) * | 2011-11-28 | 2012-08-29 | 上海可鲁***软件有限公司 | Industrial control equipment fault alarm information transmission system |
| CN205582143U (en) * | 2016-04-26 | 2016-09-14 | 广东中安金狮科创有限公司 | Dispatch system is patrolled and examined to bank's ATM intelligence |
| TW201636238A (en) * | 2015-04-10 | 2016-10-16 | 許耿禎 | Device for vehicle fault location and fault information transmission and the method thereof |
| CN106251073A (en) * | 2016-08-01 | 2016-12-21 | 江苏谷德信息科技有限公司 | Intelligence O&M managing and control system |
| CN106557930A (en) * | 2015-09-25 | 2017-04-05 | 南京理工大学 | A kind of banking equipment based on identification code reports cut-in method and system for repairment |
| CN106713048A (en) * | 2017-01-20 | 2017-05-24 | 深圳怡化电脑股份有限公司 | Fault response method and system |
| CN106774078A (en) * | 2016-12-29 | 2017-05-31 | 深圳市捷顺科技实业股份有限公司 | A kind of parking lot intelligent management, equipment and system |
-
2017
- 2017-06-08 CN CN201710425614.8A patent/CN107229983A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN202404425U (en) * | 2011-11-28 | 2012-08-29 | 上海可鲁***软件有限公司 | Industrial control equipment fault alarm information transmission system |
| TW201636238A (en) * | 2015-04-10 | 2016-10-16 | 許耿禎 | Device for vehicle fault location and fault information transmission and the method thereof |
| CN106557930A (en) * | 2015-09-25 | 2017-04-05 | 南京理工大学 | A kind of banking equipment based on identification code reports cut-in method and system for repairment |
| CN205582143U (en) * | 2016-04-26 | 2016-09-14 | 广东中安金狮科创有限公司 | Dispatch system is patrolled and examined to bank's ATM intelligence |
| CN106251073A (en) * | 2016-08-01 | 2016-12-21 | 江苏谷德信息科技有限公司 | Intelligence O&M managing and control system |
| CN106774078A (en) * | 2016-12-29 | 2017-05-31 | 深圳市捷顺科技实业股份有限公司 | A kind of parking lot intelligent management, equipment and system |
| CN106713048A (en) * | 2017-01-20 | 2017-05-24 | 深圳怡化电脑股份有限公司 | Fault response method and system |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109034411A (en) * | 2018-07-09 | 2018-12-18 | 武汉瑞莱保能源技术有限公司 | A kind of customized distributing method of the intelligent work order based on operation management |
| CN109102256A (en) * | 2018-08-20 | 2018-12-28 | 郑州云海信息技术有限公司 | A kind of O&M method and server |
| CN109347672A (en) * | 2018-10-26 | 2019-02-15 | 南京天溯自动化控制***有限公司 | A kind of method and system pushing driving workflow based on message |
| CN109347672B (en) * | 2018-10-26 | 2021-11-16 | 南京天溯自动化控制***有限公司 | Method and system for driving workflow based on message pushing |
| CN110197287A (en) * | 2019-04-18 | 2019-09-03 | 广州御银金融服务有限公司 | A kind of ATM operation maintenance worksheet processing and locating and monitoring system and localization method |
| CN112288961A (en) * | 2020-10-23 | 2021-01-29 | 中国工商银行股份有限公司 | Automatic teller machine inspection device, inspection system and inspection method |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN107229983A (en) | A kind of automatic fault reporting distribute leaflets system based on short message | |
| CN110197287A (en) | A kind of ATM operation maintenance worksheet processing and locating and monitoring system and localization method | |
| EP2126594B1 (en) | Electrical power system control communications network | |
| CN109347203A (en) | A kind of power equipment intelligence operational system | |
| CN104821900B (en) | Power telecom network emergency first-aid repair whole process managing and control system based on mobile platform application | |
| CN101060369B (en) | A method and system for solving the errors under the PON PLOAM system | |
| CN104301136A (en) | Method and equipment for reporting and processing fault information | |
| CN103490919A (en) | Fault management system and fault management method | |
| CN103888292A (en) | Tool and method for operation and maintenance of distribution terminal | |
| CN110247987A (en) | A kind of relay protection device intelligence O&M method based on mobile 5G network | |
| CN103955185A (en) | Immediate power distribution fault handling information interaction terminal and fault handling method thereof | |
| CN103066700B (en) | Power grid fault information processing method and system | |
| CN106532660A (en) | Master station system with relay setting change, remote system and control method | |
| CN103747472B (en) | Noninductive tandem system on basis of circuit switch domain No.7 signaling network | |
| CN103887775B (en) | Distribution network microcomputer protection system integrating distribution automation master station dynamic setting | |
| JP2014233060A (en) | Plant remote monitoring control device | |
| CN108460517A (en) | A kind of power distribution network management-control method and device | |
| CN105743695A (en) | Monitoring method and system based on IEC 104 protocol | |
| CN107748920A (en) | A kind of protective relaying device abnormal state positioning and management method and system | |
| CN104579684A (en) | SM2 checking algorithm suitable for data of power distribution network | |
| CN104092655A (en) | IEC104 safe remote-control method based on scheduling number authentication | |
| CN103944759A (en) | Fault warning system of communication transmission network management part of power communication network | |
| CN104079660B (en) | Protect the definite value exchange method and equipment of letter system and definite value early warning system | |
| CN107492157A (en) | Base station iron tower inspection platform | |
| KR102235061B1 (en) | Safe-shutdown equipment operator action management system in case of fire at nuclear power plant |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| CB02 | Change of applicant information |
Address after: 510555 second floor, building 4, No.12 Ruifa Road, Huangpu District, Guangzhou City, Guangdong Province Applicant after: Guangzhou Yuyin Intelligent Technology Co., Ltd Address before: 510000 room 246, 248, 250 and 03, No. five, 2602 mountain road, Guangdong, Guangzhou Applicant before: GUANGZHOU YUYIN FINANCIAL SERVICES Co.,Ltd. |
|
| CB02 | Change of applicant information | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20171003 |
|
| RJ01 | Rejection of invention patent application after publication |