CN108229812A - Technical supervision service system and method based on WeChat platform - Google Patents
Technical supervision service system and method based on WeChat platform Download PDFInfo
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
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Abstract
The invention discloses a kind of technical supervision service systems and method based on wechat platform, the system comprises wechat client and intranet servers, the wechat client asks application for receiving the technical supervision that service request human hair rises, generates request instruction and be sent to the intranet server;The intranet server, for receiving described instruction, according to the technical supervision acquisition request service procedure and assigned work personnel;The performance for receiving the staff is fed back and is confirmed, the situation of will confirm that is sent to relevant staff and the wechat client.The present invention realizes application, arrangement, feedback and the evaluation of technological supervision work networking, automation, compared with traditional technological supervision work, improves work efficiency.
Description
Technical field
The invention belongs to technical supervision field more particularly to a kind of technical supervision service systems and side based on wechat platform
Method.
Background technology
Power technology is supervised, exactly the power supply equipment inside electric system and its operation conditions are monitored and managed
Reason, grasps its runnability and changing rule, and then Instructing manufacture, and feed back to design, manufacturing sector, to improve product matter
Amount.In the overall process of power generation, strict implement technical supervision system is to ensure power plant, power grid security economical operation, Xiang Yong
Family provides the basis of high-quality electric energy.Conversely, the mistake or carelessness in any details may all cause to violate technical standard and operation
Regulation is bred disaster.Not only cause the loss of power generation personnel or equipment, it is also possible to bring disaster to society.In addition, by electricity
The analysis of power technical supervision report, moreover it is possible to which the science decision for electrical management, production, sales department provides important evidence.
Existing technical supervision platform has the following problems:
By technical supervision software come the operation that exercises supervision, sent out by platform website to carry out data statistics and information
Cloth lacks the interaction between claimant and superintendent, and the workflow management supervised lacks flexibility.
It can only data statistics and professional supervision, it is impossible to effectively timely feedback information, exchange can only be by again and again
OA or mobile phone short message are exchanged, and lack a real-time information intercourse platform, prior art supervision platform lacks technology
Supervise the access of academic program and training and corresponding technical supervision regulation.
Invention content
To overcome above-mentioned the deficiencies in the prior art, the present invention provides a kind of technical supervisions based on wechat platform to service system
System and method realize application, arrangement, feedback and the evaluation of technological supervision work networking, automation, are supervised with traditional technology
Workman compares, and improves work efficiency.
To achieve the above object, the present invention adopts the following technical scheme that:
A kind of technical supervision service system based on wechat platform, including:
The technical supervision request application that wechat client reception service request human hair rises, generates request instruction and is sent to interior
Network server;
The intranet server receives described instruction, according to the technical supervision acquisition request service procedure and assigned work
Personnel;
The performance for receiving the staff is fed back and is confirmed, the situation of will confirm that is sent to relevant staff
With the wechat client.
The wechat client also receives the service evaluation of claimant and is sent to the intranet server.
The intranet server administrative staff information, facility information and technical supervision service procedure.
The intranet server carries out relevant information push also according to the personal information.
The intranet server further includes external network server and fault diagnosis system;Fault diagnosis system believes equipment fault
Breath is sent to external network server;The device fault information is sent to intranet server by external network server through interface message processor (IMP);Intranet
Server searches related personnel's information according to the equipment and pushes the fault message.
Further, including:Wechat client and intranet server,
The wechat client receives the technical supervision request application that service request human hair rises, and generates request instruction and sends
To server;
The intranet server receives described instruction, according to the technical supervision acquisition request service procedure and assigned work
Personnel;
The performance for receiving the staff is fed back and is confirmed, the situation of will confirm that is sent to relevant staff
With the wechat client.
Further, the intranet server administrative staff information, facility information and technical supervision service procedure.
Further, external network server and fault diagnosis system are further included;
Device fault information is sent to external network server by fault diagnosis system;
The device fault information is sent to intranet server by external network server through interface message processor (IMP);
Intranet server searches related personnel's information according to the equipment and pushes the fault message.
Further, the intranet server carries out relevant information push also according to the personal information.
Second purpose according to the present invention, the present invention also provides a kind of technical supervision service server, including:
The server, application is asked in the technical supervision for receiving the transmission of wechat client, according to the technical supervision
Acquisition request service procedure and assigned work personnel;The performance for receiving the staff is fed back and is confirmed, will be true
Recognize situation and be sent to relevant staff and the wechat client.
Further, the server admin personal information, facility information and technical supervision service procedure.
Beneficial effects of the present invention
1st, the present invention by technical supervision module realize technological supervision work networking, automation application, arrangements, instead
Feedback and evaluation.During entire supervision work, supervised side, which only need to carry out carrying, applies for and evaluates two steps.It is effective to ensure
The accurate reception and registration of information.It can be with typing voice and upper transmitting file during technical supervision application.
2nd, the present invention is uploaded special by professional forum module, palm classroom module, standard retrieval technical problem open to discussion
Industry data, other people in the document group of upload can download, learn.Learn corresponding regulation and material for training.Pass through
Knowledge sharing contributes to everybody to improve jointly.
3rd, it can make supervision side that can carry out phone, short message, the real-time of wechat with supervised and exchange by address list module,
Corresponding personal information can easily be found.
4th, specified department or personnel into row information can be pushed by press release module, it is daily issues some
Information and task scheduling, and can check to have read and not read.
Description of the drawings
The accompanying drawings which form a part of this application are used for providing further understanding of the present application, and the application's shows
Meaning property embodiment and its explanation do not form the improper restriction to the application for explaining the application.
Fig. 1 realizes flow chart for the technology of the present invention supervisory service.
Specific embodiment
It is noted that described further below be all exemplary, it is intended to provide further instruction to the application.It is unless another
It indicates, all technical and scientific terms used herein has usual with the application person of an ordinary skill in the technical field
The identical meanings of understanding.
It should be noted that term used herein above is merely to describe specific embodiment, and be not intended to restricted root
According to the illustrative embodiments of the application.As used herein, unless the context clearly indicates otherwise, otherwise singulative
It is also intended to include plural form, additionally, it should be understood that, when in the present specification using term "comprising" and/or " packet
Include " when, indicate existing characteristics, step, operation, device, component and/or combination thereof.
In the absence of conflict, the feature in the embodiment and embodiment in the application can be combined with each other.
Embodiment one
Present embodiment discloses a kind of technical supervision service system based on wechat platform, including:It is front end wechat platform, micro-
Believe intranet server, external network server and fault diagnosis system.
The front end wechat platform includes:
Technical supervision application module initiates technical supervision service request for supervised side;
Technical supervision puies forward report module, for work on the spot responsible person's amended record technical supervision service;
Technical supervision management module, for the amended record technical supervision service of the side of supervision.
Flow includes:Service applicant submits technical supervision application, and the information of submission is stored to database;Service receives
People handle application (job placement, arrange work teams and groups or reschedule), update the data library field;Work responsible person has filled in
Into situation, library field is updated the data;It services recipient and confirms performance, update the data library field;Service applicant evaluation clothes
Business, updates the data library field;Scientific and technological ministry dispatching (change service recipient, terminates service at addition profession);
Project query module is examined and determine, inspection place is inquired in instrument inspection for supervised side;Idiographic flow includes:With
The profession of family selection inquiry;Profession according to user's selection shows power grid, evaluation, metering, the instrument inspection of power supply transmitting-receiving respectively
Place and equipment price.
Authentication module, for receiving user log-in authentication information and being sent to server;
The party and the masses e positions module checks study column, notice bulletin, highlight for party member;Idiographic flow includes:With
The classification of family selection inquiry, goes out all news and fileinfo according to Query;The classification selected according to user is opened up respectively
Show corresponding information;According to the information that user selects, according to the news of selection, bulletin title and ID inquiry databases and phase is shown
The press release details answered;
Task statistical module, for checking the statistics of technical supervision:The function that statistical query includes has:【This month clothes
Business】、【Year service】、【Service Statistics】.Idiographic flow includes:User selects the condition of inquiry, according to condition query it is of that month, when
Year or all mission bit streams;The task ID clicked according to user is inquired its details and is shown.
Address list module checks the information of related personnel for user and chats.Idiographic flow includes:User selects
The unit to be inquired goes out all departments for meeting condition according to unit field in data base querying;Department's word is clicked according to user
Section is in data base querying all personnel and shows;The details of personnel's ID personnel queries clicked according to user and displaying;It can
To currently the person of choosing sends message or opens voice communication.
Press release module, for checking the notice bulletin and relevant information that are pushed to oneself.Idiographic flow includes:According to
User clicks the news to be checked;The news ID clicked according to user inquires news detailed content and shows.
Palm classroom module, for checking professional training (PPT, article), task instruction, propaganda materials etc..Idiographic flow
Including:Information category will be checked by being clicked according to user;According to user click classification all categories of data base querying letter
Breath;The Information ID clicked according to user inquires details and shows or search corresponding video file and plays out.
Professional forum module, for establishing the group chat between related personnel.Idiographic flow includes:Inquire unit, people from department
Member, will disappear at selection personnel to be added in the group chat table of the personnel ID deposit databases of selection, to the personnel's push being added
It ceases, with inquiring the group chat of establishment according to current login user ID and being illustrated in the group chat of my establishment, with according to current login user
ID inquires the group chat of participation and is illustrated in the group chat of my participation.
Standard retrieval module, for checking relevant technical specification.Idiographic flow includes:User selects profession, according to special
Industry is in the technical specification of the corresponding profession of database search;Click technical specification, according to its ID in database search details simultaneously
Displaying provides download according to associated document presentation file.
Power grid debugging efforts put forward report module, and user adds power grid debugging efforts and carries report record.Idiographic flow includes:User fills out
It writes power grid debugging efforts and carries and notify breath and submit application, information is stored in database;Department head is audited, by auditing result
Database is stored in, to people's PUSH message is filled in if unqualified, it is notified to modify, library is updated the data after modification.
Wechat FaultVista-U modules, are pushed to responsible person concerned by electric network fault information in time.Using one-way isolation
Mode realize intranet and extranet data interaction.Idiographic flow is as follows:Fault message is sent to an outer net clothes by failure information system
Business device (in Guo Wang companies outer net);Wechat platform obtains fault message file and real-time informing to related personnel;
The push packet content that fault message diagnostic system is sent to interface message processor (IMP) is as follows:
1) jsp file of the packet comprising specified format, the cell-phone number for pushing people are pushed;
2) it about pushes every month 20 times, packet size is in 1M or so;
3) unique mark of the cell-phone number of push people as this person in technical supervision services wechat platform;
Interface message processor (IMP) is exactly the function of realizing intranet and extranet data interaction, in interactive process data interaction monitored by Intranet.
Server, the server are specifically included by the configuration of management of webpage modules:
Personnel information management module, for personnel's permission to be configured and is managed to personal information.It specifically includes:According to
Unit, the corresponding personal information of department's inquiry database are simultaneously shown;Personal information is updated, database is written.
System management module, for management parameters configuration and system logon account management.
Authentication module, the user login information that receiving front-end wechat platform is sent, according to personnel information management module
Determine the permission of the user.
Technical supervision management module, for being counted to the information inspection of technical supervision.It specifically includes:Specialized management, service
Flow, project plan management and task statistical management.
Project query management module is examined and determine, for issuing the information of instrument inspection.It specifically includes:Addition or editor delete
Equipment changes database.
The party and the masses e position management modules, for issuing study column, notice bulletin, highlight.Flow includes:Addition or
Editor deletes course, changes database.
Division management module, for department privilege to be configured and is managed to department information;Flow includes:Match for department
Classification is put, changes database;Database is changed by deletion department.
Press release management module, for being pushed to personnel or department into row information.Flow includes:Add content, wound
News is built, is stored in database;Personnel are pushed to, record corresponding personnel and are stored in database.
Palm class management module, for providing the knowledge such as professional training (PPT, article), task instruction, propaganda materials
Online class.Flow includes:Addition or editor delete content, change database;Professional forum's management module, for group chat
The management of information;It checks, add, editing, deleting group chat, changing database.
Standard retrieval management module, for issuing professional standard, specification.Flow includes:It checks, add, edit, delete group
Merely, database is changed.
System management module, for management parameters configuration and system logon account management.Flow includes:Check system configuration
With administrative login account.
Power grid debugging efforts carry report, and for checking that power grid debugging efforts carry breath of notifying, export report carries out statistical flowsheet packet
It includes:It checks, delete power grid debugging efforts and carry report, change database;Addition, the second organization of modification, change database.
Embodiment two
The purpose of the present embodiment is based on the corresponding measure of supervision of system in embodiment one.
Based on above-mentioned purpose, a kind of technical supervision method of servicing based on wechat platform is present embodiments provided.
The wechat client receives the technical supervision request application that service request human hair rises, and generates request instruction and sends
To server;
The intranet server receives described instruction, according to the technical supervision acquisition request service procedure and assigned work
Personnel;
The performance for receiving the staff is fed back and is confirmed, the situation of will confirm that is sent to relevant staff
With the wechat client.
The intranet server administrative staff information, facility information and technical supervision service procedure.
The intranet server further includes external network server and fault diagnosis system;Fault diagnosis system believes equipment fault
Breath is sent to external network server;The device fault information is sent to intranet server by external network server through interface message processor (IMP);Intranet
Server searches related personnel's information according to the equipment and pushes the fault message.
The intranet server carries out relevant information push also according to the personal information.
Embodiment three
The purpose of the present embodiment is to provide a kind of technical supervision service server of the system applied in embodiment one.
Based on above-mentioned purpose, a kind of technical supervision service server is present embodiments provided.
The server, application is asked in the technical supervision for receiving the transmission of wechat client, according to the technical supervision
Acquisition request service procedure and assigned work personnel;The performance for receiving the staff is fed back and is confirmed, will be true
Recognize situation and be sent to relevant staff and the wechat client.
The server admin personal information, facility information and technical supervision service procedure.
Each step involved in above example two and three is corresponding with embodiment one, and specific embodiment can be found in implementation
The related description part of example one.
It will be understood by those skilled in the art that each module or each step of the invention described above can be filled with general computer
It puts to realize, optionally, they can be realized with the program code that computing device can perform, it is thus possible to which they are stored
In the storage device by computing device come perform either they are fabricated to respectively each integrated circuit modules or by they
In multiple modules or step be fabricated to single integrated circuit module to realize.The present invention is not limited to any specific hardware and
The combination of software.
Above-mentioned, although the foregoing specific embodiments of the present invention is described with reference to the accompanying drawings, not protects model to the present invention
The limitation enclosed, those skilled in the art should understand that, based on the technical solutions of the present invention, those skilled in the art are not
Need to make the creative labor the various modifications or changes that can be made still within protection scope of the present invention.
Claims (10)
1. a kind of technical supervision service system based on wechat platform, which is characterized in that including:Wechat client and Intranet service
Device,
The wechat client asks application for receiving the technical supervision that service request human hair rises, and generation request instruction is concurrent
It send to the intranet server;
The intranet server, for receiving described instruction, according to the technical supervision acquisition request service procedure and specified work
Make personnel;The performance for receiving the staff is fed back and is confirmed, the situation of will confirm that is sent to relevant staff
With the wechat client.
A kind of 2. technical supervision service system based on wechat platform as described in claim 1, which is characterized in that the Intranet
Server admin personal information, facility information and technical supervision service procedure.
A kind of 3. technical supervision service system based on wechat platform as claimed in claim 2, which is characterized in that the Intranet
Server carries out relevant information push also according to the personal information.
4. a kind of technical supervision service system based on wechat platform as described in claim 1, which is characterized in that further include outer
Network server and fault diagnosis system;
Device fault information is sent to external network server by fault diagnosis system;
The device fault information is sent to intranet server by external network server through interface message processor (IMP);
Intranet server searches related personnel's information according to the equipment and pushes the fault message.
5. a kind of technical supervision method of servicing based on wechat platform, which is characterized in that include the following steps:
Wechat client receives the technical supervision request application that service request human hair rises, and generates request instruction and is sent to Intranet clothes
Business device;
The intranet server receives described instruction, according to the technical supervision acquisition request service procedure and assigned work people
Member;
The performance for receiving the staff is fed back and is confirmed, the situation of will confirm that is sent to relevant staff and institute
State wechat client.
A kind of 6. technical supervision method of servicing based on wechat platform as described in claim 1, which is characterized in that the Intranet
Server admin personal information, facility information and technical supervision service procedure.
A kind of 7. technical supervision method of servicing based on wechat platform as described in claim 1, which is characterized in that the Intranet
Server further includes external network server and fault diagnosis system;
Device fault information is sent to external network server by fault diagnosis system;
The device fault information is sent to intranet server by external network server through interface message processor (IMP);
Intranet server searches related personnel's information according to the equipment and pushes the fault message.
A kind of 8. technical supervision service system based on wechat platform as claimed in claim 2, which is characterized in that the Intranet
Server carries out relevant information push also according to the personal information.
9. a kind of technical supervision service server, which is characterized in that
The technical supervision request application that wechat client is sent is received, according to the technical supervision acquisition request service procedure and is referred to
Determine staff;The performance for receiving the staff is fed back and is confirmed, the situation of will confirm that is sent to related work
Personnel and the wechat client.
A kind of 10. technical supervision service server as claimed in claim 9, which is characterized in that the server admin personnel
Information, facility information and technical supervision service procedure.
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CN201711479209.0A CN108229812A (en) | 2017-12-29 | 2017-12-29 | Technical supervision service system and method based on WeChat platform |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
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CN109711666A (en) * | 2018-11-21 | 2019-05-03 | 武汉瑞莱保能源技术有限公司 | A kind of technical supervision evaluation method and system based on criterion and quantity |
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CN105488658A (en) * | 2015-11-27 | 2016-04-13 | 中国长江三峡集团公司 | Wechat based method and system for quickly instructing field potential safety hazard by management leader |
CN106572000A (en) * | 2016-10-29 | 2017-04-19 | 中国十七冶集团有限公司 | WeChat official account platform-based construction site quality and safety management method |
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2017
- 2017-12-29 CN CN201711479209.0A patent/CN108229812A/en active Pending
Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN105488658A (en) * | 2015-11-27 | 2016-04-13 | 中国长江三峡集团公司 | Wechat based method and system for quickly instructing field potential safety hazard by management leader |
CN106572000A (en) * | 2016-10-29 | 2017-04-19 | 中国十七冶集团有限公司 | WeChat official account platform-based construction site quality and safety management method |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
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CN109711666A (en) * | 2018-11-21 | 2019-05-03 | 武汉瑞莱保能源技术有限公司 | A kind of technical supervision evaluation method and system based on criterion and quantity |
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