CN111105198A - Instant question-answering platform system based on network - Google Patents
Instant question-answering platform system based on network Download PDFInfo
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Abstract
The invention discloses an instant question-answering platform system based on a network, and belongs to the field of online question-answering platforms. The system at least comprises a plurality of questioning clients, a plurality of responding clients, a communication module and a questioning and answering server, wherein the questioning clients and the responding clients are mutually connected with the questioning and answering server through the communication module, the questioning and answering server comprises an order module, the order module collects questioning information of the questioning clients and collects responding information of the responding clients through the communication module, and the communication module is connected with the questioning and answering server, the questioning clients and the responding clients to finish and manage exchange of the questioning and answering server, the questioning information and the responding information. The invention enables the questioner and the respondent to send out and receive messages through the client terminal specially used for questioning and answering, and enables the questioner to obtain the answers of one or more respondents in a short time with certain economic benefit. Therefore, the method has good instantaneity and brings better experience for the user.
Description
Technical Field
The invention belongs to the field of online education platforms, and particularly relates to an instant question-answering platform system based on a network.
Background
With the technical development and the large-scale application of hardware and software for online technical communication, at the present stage, there are four situations in which students and parents seek for guidance after class:
(1) parents can guide themselves, and most parents can only guide themselves according to the capabilities of the parents because the parents are limited by the utilization of hardware equipment or the mobile equipment cannot be used by the parents;
(2) the training institution or the personal family education are used for tutoring, the time and money cost is high, the problem cannot be solved when the training institution or the personal family education is absent, even if the training institution or the personal family education also has corresponding instant communication software such as WeChat and the like, the problem can still be solved only after the training institution or the personal family education is on line under the condition of no on line, and the instant question and answer cannot be obtained;
(3) the online tutoring tool is used for tutoring, most online tutoring tools only provide long-term and systematic periodic tutoring, the single problem solving cost is high, the problem cannot be solved in time, the problem can be solved only by long-term learning, and the teacher and the resource are not guaranteed;
(4) on-line free question searching software is used for tutoring, because the number of question banks of a software system is limited, corresponding questions cannot be found necessarily, and even if the corresponding questions are found, the accuracy is difficult to ensure and the professional level of a answerer is difficult to guarantee; in addition, the difficulty of some innovative questions is high, and the ceiling of the traditional question bank is too low to be effectively solved.
For training institutions, various problems also exist in postclass tutoring, the cost of the training institutions for obtaining classes is high, and marketing profit is difficult. The traditional customer-obtaining method has many disadvantages: (1) the method is more and more like marketing mainly through artificial activities, hundred groups of war, navy, army, air and other recruitment modes, and is easy to cause the rejection of parents; (2) but still through manual activity, most profits are given to sales personnel, and the income is rather little, and these manual methods have restricted the real effectual mode of obtaining the customer.
At present, training institutions gradually acquire online traffic through the internet, but the online traffic acquisition mode has the following defects: (1) the bid ranking of the search platform is quick in effect, but high in cost and large in fluctuation, and is easy to be clicked by adversaries; furthermore, traffic is only obtained, but immediate question answering is not technically supported; (2) on an online O2O platform, the user is distracted, deep touch is lacked, the flow value is not high, and the feasibility of instant question answering cannot be achieved on the flow; (3) at present, users of social platforms such as WeChat friend circles are relatively contradictory to business information, and meanwhile, the social platforms are limited to provide no continuous instant question and answer environment, so that effective answer cannot be carried out.
Disclosure of Invention
1. Problems to be solved
The invention provides an instant question-answering platform system based on a network, aiming at the problems that the existing tutoring hardware or software cannot carry out instant question-answering or the instant question-answering experience is poor, the cost is too high and the like. The system can provide an online question and answer platform for students, an online answer platform for teachers, an online display platform for training institutions, online and timely matching is achieved, and the problem that the students and parents lack accurate, effective and timely tutoring resources is solved.
2. Technical scheme
In order to solve the above problems, the present invention adopts the following technical solutions.
An instant question-answering platform system based on network comprises a question client, a response client, a communication module and a question-answering server;
the communication module is connected with the questioning client, the response client and the questioning and answering server and is used for managing the exchange of questioning information and response information and completing questioning and answering service;
the question and answer server comprises an order module, wherein the order module comprises a sending module, an answer module, a mechanism module and a ranking module;
the order module collects question information of the question client and response information of the response client through the communication module;
the order sending module is used for pushing or distributing the question information sent by the question client to the response client;
the question answering module is used for ensuring that the question information sent by the question client can be answered by the answer client in a correct mode within a specified time;
the mechanism module is communicated with the order sending module, feeds back ranking data to the ranking module, the ranking module is communicated with the order sending module, and the ranking module is used for feeding back the ranking data of the response client; the questioning client or the answering client transmits user, question and answer information to the questioning and answering server in the form of an order through the order module, and receives the question information and the order information generated by the questioning and answering server.
As an optimization scheme, the order module further comprises an evaluation module and a settlement module;
the settlement module is in communication connection with the evaluation module and the ranking module; the evaluation module evaluates the integrity and timeliness of the question information answer sent by the question client and feeds the evaluation result back to the response client, the settlement module and the ranking module; and the settlement module settles the expenses according to the question information sent by the question client and the data fed back by the evaluation module.
As an optimization scheme, the order module further comprises an examination module and a data warehouse module;
the examination module carries out reasonable examination on the information uploaded to the question-answering server by the question-asking client and the response client; and the data warehouse module is connected with the question client and the answer client, and is used for mining and analyzing according to the question-answer information and the information uploaded to the question-answer server by the question client and the answer client to obtain an analysis result and guiding the flow of the question-answer server.
As an optimization scheme, the questioning client further comprises various sub-modules of the questioning client, wherein the various sub-modules of the questioning client are logic units, and the various sub-modules of the questioning client comprise an information inputting module, an information editing module, a questioning information issuing module, a response information obtaining module, an order confirmation module and a service evaluation module.
As an optimization scheme, the response client comprises sub-modules, each sub-module is a logic unit, and each sub-module of the response client comprises an order receiving module, an information inputting module and a profit presenting module.
As an optimization scheme, the order module further comprises a video module, the video module is in communication connection with the answer module and the data warehouse module, and the question and answer information or the answer information is uploaded to the data warehouse module.
3. Advantageous effects
Compared with the prior art, the invention has the beneficial effects that:
the instant question-answering platform system based on the network realizes on-line and timely matching of the answers of teachers for students and parents, and provides a timely solution for temporary and small-amount answer demands of parents; the teachers are professional and arbitrary teachers, and the teaching specialty is guaranteed. For a training institution: the LBS-based recommendation method can accurately guide the flow and provides environmental support for instant question answering. The new teacher can be directly cultivated in a question answering mode of the platform, and the training cost of the new teacher is saved. The accurate user of high frequency service to the drainage of training institution, really turns into the flow for the service, and need not to rely on and pull the flow purely. The time-consuming and labor-consuming offline large scene enrollment planning is not needed, and the enrollment process is lighter and more effective. By adopting a crowdsourcing mode and the design of the platform module, the student parents and the education and training mechanism are linked to have problems caused by hardware or software in the teaching activities, so that the service frequency of the training mechanism is improved in an online timely question answering mode, and the fragmented operation coaching requirement is met.
Drawings
Fig. 1 is a schematic block diagram of a platform.
Detailed Description
The invention is described in detail below with reference to the figures and specific embodiments.
Example 1
As shown in fig. 1: an instant question-answering platform system based on network comprises a question client, a response client, a communication module and a question-answering server; the communication module is connected with the questioning client, the response client and the questioning and answering server and is used for managing the exchange of questioning information and response information and completing questioning and answering service;
the answering client side carries out video or picture on the received questioning order to be a plate for answering the questioning client side, and the communication module comprises functions and realization; the questioning client and the response client operate through respective clients, firstly, a questioning is issued through the questioning client, and then the response client receives orders in the corresponding problem solving range.
The question-answering server comprises an order module, and the order module comprises a dispatching module, an answering module, a mechanism module, a ranking module, an evaluation module, a settlement module, an examination module and a database module;
the order module collects question information of a question client and response information of a response client through the communication module; after the user edits and uploads and issues the questions at the question client, an order is generated, and other modules progress around the order layer by layer.
The order sending module is used for pushing or distributing the question information sent by the question client to the response client; the questioning client selects to be assigned to the answering client for answering, the questioning and answering server assigns to the answering client corresponding to the answering ability range according to the relevant information of the order, if the answering is refused, the questioning and answering server continues to assign to the next answering client, and the time length of the order assignment is controlled by the background.
The answer module is used for ensuring that the question information sent by the question client can be answered by the answer client in a correct mode within a specified time.
The mechanism module is a client of the training mechanism, the mechanism module is communicated with the order sending module, the ranking module is used for feeding back ranking data of the response client, and the mechanism module feeds back the ranking data to the ranking module; to ensure the reasonability of dispatch module distribution.
A mechanism module: the teacher who receives the order comes from each big training institution respectively, and the questioning client can click to check the information related to the user at the response client in the process of waiting for the response of the response client, including the institution to which the user at the response client belongs, wherein the displayed information has the information of introduction of high-quality courses of the institution, detailed special service details, specific positioning coordinates of the institution and detailed information of contact way waiting.
The questioning client or the answering client transmits user, question and answer information to the questioning and answering server in the form of an order through the order module, and receives question information and order information generated by the questioning and answering server.
The settlement module is in communication connection with the evaluation module and the ranking module; the evaluation module evaluates the integrity and timeliness of the question information response sent by the question client and feeds back the evaluation result to the response client, the settlement module and the ranking module; and the settlement module settles the fee according to the question information sent by the question client and the data fed back by the evaluation module.
The ranking module performs data analysis statistics aiming at the use and problem solving processes of the response clients, evaluates and ranks the high-quality response clients, and performs ranking display on the related mechanisms. An evaluation module: after the answer client solves the questions and submits the answers, the questioning client can click and check the answer videos and make corresponding comments on the answers, and the interaction between teachers and students is achieved. The settlement module can flexibly adjust the order settlement price and the settlement mode of the two terminals according to the settlement rule formulated by the background.
The examination module carries out reasonable examination on the information uploaded to the question-answering server by the question-asking client and the response client; the data warehouse module is connected with the question-answer server, the question client and the answer client, and is used for mining and analyzing to obtain an analysis result according to the question-answer information and the information uploaded to the question-answer server by the question client and the answer client, and guiding the flow of the question-answer server.
The questioning client further comprises sub-modules, each sub-module of the questioning client is a logic unit, and the sub-modules of the questioning client comprise an information input module, an information editing module, a questioning information issuing module, a response information obtaining module, an order confirmation module and a service evaluation module; the functions included are: (1) authorizing login, and automatically recording the openid, unionid, WeChat head portrait, gender and nickname of the user; (2) the questioning block is used for questioning the client to edit questions, selecting the grade of the selected questions, checking the duration of the questions to be solved and issuing the questioning; (3) distributing orders, and selecting response clients to answer or share help answers of help seeking friends; (4) looking up questions, and turning over the problems encountered and uploaded in the past by the individual center to know the new problems due to warm reasons; (5) the statement and evaluation are performed for the users of the response client, and the progress of both the questioning client and the response client is promoted; (6 user center, including question, question participation, message, wallet, grade settings.
The response client comprises each submodule which is a logic unit, and the submodule of the response client comprises an order receiving module; an information input module; a revenue withdrawal module; the functions included are: (1) the teacher qualification certification is to submit the teacher name mobile phone and the corresponding identity information, additionally upload a teacher qualification certificate or an on-duty employee certificate, check the scope of the problem solving capability and submit the examination and check; (2) operating a homepage, such as: switching working and rest states, and checking a personal module entry page; (3) the personal amount records the amount of orders harvested by the teacher in the answering process for the questioning client, and can be presented; (4) the order receiving list is used for the teacher to count the difficulty of the knowledge asked by the current questioning client, and is convenient for preparing lessons before giving lessons online; (5) the personal center contains data, problem solving range, scoring weight index, message, etc.
The order module also comprises a video module, and the video module is in communication connection with the answer module and the data warehouse module and uploads question and answer information or response information to the data warehouse module. The answering client side is used for explaining the video in a problem solving mode which can be adopted by the video module, specific problems and an answering process can be recorded in the background, and repeated checking and statistics can be carried out. The data warehouse module is used for supporting a structured data ring of system management decision, providing information arrangement, query, analysis, decision and the like for the modules, comprehensively analyzing behaviors of a questioning client and a response client, more effectively communicating with both parties and providing services, meeting follow-up requirements of relevant mechanisms and predicting platform trends.
The working process of the whole platform is as follows according to the sequence of uploading, distributing, solving the problems and the like of the registered information:
the whole platform is composed of three important parts, namely an administrator operation background, a response client used by a teacher and a question client used by students.
The first process of platform work: firstly, configuring background setting, setting an administrator account and setting corresponding operation authority for the administrator account; configuring a platform problem solving grade (currently, grade one to grade first three); setting the length and price of solving the problem (15 minutes, 30 minutes and 60 minutes); limiting the effective maximum duration of the dispatching order; standardizing the standard of teacher weight examination; setting an operation description of a graphic introduction question client, namely clicking a platform rule for checking by a user; adding advertisement positions and advertisement pictures for propagandizing and displaying by a questioning client; the adding mechanism comprises a mechanism name, a LOGO, a special course, a special service, an address list, accurate positioning coordinates and mechanism detail introduction, and the configuration is used for selecting the mechanism to which the teacher belongs and displaying and asking the teacher when the teacher information is checked by the client.
And a second process: the teacher uses the teacher who needs to register in the response client to fill in the authentication data (specifically including name, mobile phone number, uploaded identity card, uploaded employee card or uploaded teacher qualification card, and selected problem solving range); the backstage auditing teacher authenticates, the response client can be used after passing, and the auditing can be submitted again after failing; after passing through the answer client, the answer client can click a main page to switch between a working state and a rest state, can check the details of the previous order, can check the details of personal money, can change the scope of solving the problem, and can check the details of weight, personal data and a message list; the above module contents which are actively clicked and checked by the teacher are received passively when the teacher is on duty, the order can be accepted or rejected according to the actual situation, the order can be continuously dispatched to other teachers with the ability of solving the problem after rejection, if the order is accepted, the operation of the teacher is to examine the problem firstly, then a video for solving the problem or a picture for solving the problem is recorded, and then the video is uploaded and submitted.
And a third process: after a questioning client user opens software, a main interface is a questioning page, the page directly clicks user requirements, a problem which cannot be met by the user can be photographed and uploaded, additional description is carried out by characters, subject and grade of the subject are selected, specified time length for solving the problem is selected, and the problem is clicked; after the questions are made, an order is generated, next, the order can be clicked and dispatched to a teacher, and the expert teacher answers the order according to the specified time and the corresponding grade knowledge points; the users can also click to share and ask for help friends to participate in solving the problems, so that the communication interaction of students is enhanced; when a teacher or a friend is in the process of solving questions, the question-asking client can randomly point other operation items of the student, for example, a question can be issued again, a personal data bar can be checked, and a question list, a question-participating list, a personal amount and a message-receiving function are arranged in the question-asking client; when the answer is finished, the teacher can see the uploaded answer video or answer picture submitted by the teacher by clicking, opening and viewing the answer video or answer picture, and the satisfaction degree of the teacher is evaluated, or the teacher can see the relevant video or picture which is solved by a plurality of friends by clicking, opening and viewing the video or picture, and the best answer can be selected from the videos or pictures and awarded to the friends.
Claims (6)
1. An instant question-answering platform system based on network is characterized in that the system comprises a question client, a response client, a communication module and a question-answering server;
the communication module is connected with the questioning client, the response client and the questioning and answering server and is used for managing the exchange of questioning information and response information and completing questioning and answering service;
the question and answer server comprises an order module, wherein the order module comprises a sending module, an answer module, a mechanism module and a ranking module;
the order module collects question information of the question client and response information of the response client through the communication module;
the order sending module is used for pushing or distributing the question information sent by the question client to the response client;
the question answering module is used for ensuring that the question information sent by the question client can be answered by the answer client in a correct mode within a specified time;
the mechanism module is communicated with the order sending module, feeds back ranking data to the ranking module, the ranking module is communicated with the order sending module, and the ranking module is used for feeding back the ranking data of the response client; the questioning client or the answering client transmits user, question and answer information to the questioning and answering server in the form of an order through the order module, and receives the question information and the order information generated by the questioning and answering server.
2. The web-based instant question-answering platform system according to claim 1, wherein the order module further comprises an evaluation module and a settlement module;
the settlement module is in communication connection with the evaluation module and the ranking module; the evaluation module evaluates the integrity and timeliness of the question information answer sent by the question client and feeds the evaluation result back to the response client, the settlement module and the ranking module; and the settlement module settles the expenses according to the question information sent by the question client and the data fed back by the evaluation module.
3. The network-based instant question-answering platform system according to claim 1, wherein the order module further comprises a review module and a database module;
the examination module carries out reasonable examination on the information uploaded to the question-answering server by the question-asking client and the response client; and the data warehouse module is connected with the question client and the answer client, and is used for mining and analyzing according to the question-answer information and the information uploaded to the question-answer server by the question client and the answer client to obtain an analysis result and guiding the flow of the question-answer server.
4. The network-based instant question-answering platform system according to claim 1, wherein the question client further comprises each submodule of the question client, each submodule of the question client is a logic unit, and each submodule of the question client comprises an information input module, an information editing module, a question information issuing module, an information obtaining and answering module, an order confirmation module and a service evaluation module.
5. The network-based on-demand question-answering platform system according to claim 1, wherein the answering client includes sub-modules, each sub-module is a logic unit, and each sub-module of the answering client includes an order receiving module, an information entry module and a profit presentation module.
6. The network-based instant question-answering platform system according to claim 1, wherein the order module further comprises a video module, and the video module is in communication connection with the question answering module and the data warehouse module and uploads question-answering information or answering information to the data warehouse module.
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN113159719A (en) * | 2021-04-22 | 2021-07-23 | 浪潮软件科技有限公司 | Method and system for realizing quick response mechanism problem of tax staff |
| TWI759744B (en) * | 2020-05-19 | 2022-04-01 | 南一書局企業股份有限公司 | A system that can assign teachers online for teaching answers to students' e-book exercises |
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| CN107222389A (en) * | 2017-05-19 | 2017-09-29 | 陆怡 | Network answering method and system |
| CN107731033A (en) * | 2017-10-23 | 2018-02-23 | 赵静 | The instant question answering system of network and method |
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| CN101674254A (en) * | 2008-09-08 | 2010-03-17 | 罗肖 | System and method for network real-time interactive question-answering |
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| TWI759744B (en) * | 2020-05-19 | 2022-04-01 | 南一書局企業股份有限公司 | A system that can assign teachers online for teaching answers to students' e-book exercises |
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