CN107995360A - Call handling method and Related product - Google Patents

Call handling method and Related product Download PDF

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Publication number
CN107995360A
CN107995360A CN201711209712.4A CN201711209712A CN107995360A CN 107995360 A CN107995360 A CN 107995360A CN 201711209712 A CN201711209712 A CN 201711209712A CN 107995360 A CN107995360 A CN 107995360A
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China
Prior art keywords
volume
information
voice
sound
target
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Granted
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CN201711209712.4A
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Chinese (zh)
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CN107995360B (en
Inventor
杨宗业
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72454User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B60VEHICLES IN GENERAL
    • B60RVEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R16/00Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for
    • B60R16/02Electric or fluid circuits specially adapted for vehicles and not otherwise provided for; Arrangement of elements of electric or fluid circuits specially adapted for vehicles and not otherwise provided for electric constitutive elements
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/16Sound input; Sound output
    • G06F3/165Management of the audio stream, e.g. setting of volume, audio stream path
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/60Substation equipment, e.g. for use by subscribers including speech amplifiers

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  • Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • General Health & Medical Sciences (AREA)
  • Computational Linguistics (AREA)
  • Acoustics & Sound (AREA)
  • Mechanical Engineering (AREA)
  • Environmental & Geological Engineering (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephone Function (AREA)

Abstract

The embodiment of the present application discloses a kind of call handling method and Related product, and wherein method includes:Sound in collecting vehicle obtains voice messaging;Speech recognition is carried out to the voice messaging and obtains P sound bite information;Search the P sound bite information concentrates the target voice information of at least one key information match to obtain Q target voice information with default voice;Generating volume according to the Q target voice information reduces instruction.Using the application, speech quality can be improved.

Description

Call handling method and Related product
Technical field
This application involves technical field of electronic equipment, has related generally to a kind of call handling method and Related product.
Background technology
At present during automobile normal running, people play music or video often through mobile unit, and use and raise Sound device carries out public affairs and puts.If in-car needs to adjust manually when carrying out telephonic communication or when chatting in order to improve speech quality at this time The broadcast sound volume of low loudspeaker closes broadcasting, causes the convenience deficiency of operation.And driver is disperseed to a certain extent Notice, add security risk.
The content of the invention
The embodiment of the present application provides a kind of call handling method and Related product, can improve speech quality.
In a first aspect, the embodiment of the present application provides a kind of call handling method, including:
Sound in collecting vehicle, obtains voice messaging;
Speech recognition is carried out to the voice messaging, obtains P sound bite information, the P is positive integer;
Search the target language message that the P sound bite information concentrates at least one key information match with default voice Breath, obtains Q target voice information, and the default voice collection includes multiple key messages, and the Q is less than or equal to the P Positive integer;
Generating volume according to the Q target voice information reduces instruction, and the volume reduces instruction and raises one's voice for instruction Device reduces broadcast sound volume.
Second aspect, the embodiment of the present application provide a kind of electronic equipment, including processor, the language that is connected with the processor Sound pickup model, wherein:
The voice pickup model, for the sound in collecting vehicle, obtains voice messaging;
The processor, for carrying out speech recognition to the voice messaging, obtains P sound bite information, the P is Positive integer;Search the target language message that the P sound bite information concentrates at least one key information match with default voice Breath, obtains Q target voice information, and the default voice collection includes multiple key messages, and the Q is less than or equal to the P Positive integer;Generating volume according to the Q target voice information reduces instruction, and the volume reduces instruction and raises one's voice for instruction Device reduces broadcast sound volume.
The third aspect, the embodiment of the present application provide a kind of communication processing device, including:
Collecting unit, for the sound in collecting vehicle, obtains voice messaging;
Recognition unit, for carrying out speech recognition to the voice messaging, obtains P sound bite information, the P is just Integer;
Searching unit, at least one key message is concentrated for searching the P sound bite information with default voice The target voice information matched somebody with somebody, obtains Q target voice information, and the default voice collection includes multiple key messages, and the Q is small In or equal to the P positive integer;
Processing unit, reduces instruction, the volume reduces instruction for generating volume according to the Q target voice information For indicating that loudspeaker reduces broadcast sound volume.
Fourth aspect, the embodiment of the present application provide another call handling method, applied to including processor, with it is described The electronic equipment of the voice pickup model of processor connection, wherein:
Sound in the voice pickup model collecting vehicle, obtains voice messaging;
The processor carries out speech recognition to the voice messaging, obtains P sound bite information, and the P is just whole Number;
The processor searches the P sound bite information and concentrates at least one key information match with default voice Target voice information, obtains Q target voice information, and the default voice collection includes multiple key messages, the Q to be less than or Equal to the positive integer of the P;
The processor generates volume according to the Q target voice information reduces instruction, and the volume reduces instruction and uses Broadcast sound volume is reduced in instruction loudspeaker.
5th aspect, the embodiment of the present application provide another electronic equipment, including processor, memory, communication interface with And one or more programs, wherein, said one or multiple programs are stored in above-mentioned memory, and are configured by above-mentioned Processor performs, and described program includes being used for such as the instruction of the part or all of step described in first aspect.
6th aspect, the embodiment of the present application provide a kind of computer-readable recording medium, wherein, it is described computer-readable Storage medium stores computer program, wherein, the computer program causes computer to perform such as the embodiment of the present application first party Part or all of step described in face.
7th aspect, the embodiment of the present application provide a kind of computer program product, wherein, the computer program product Non-transient computer-readable recording medium including storing computer program, the computer program are operable to make calculating Machine is performed such as the part or all of step described in the embodiment of the present application first aspect.The computer program product can be one A software installation bag.
Implement the embodiment of the present application, will have the advantages that:
After employing above-mentioned call handling method and Related product, the sound in collecting vehicle obtains voice messaging, right Voice messaging carries out speech recognition and obtains P sound bite information, searches P sound bite information and is concentrated at least with default voice The target voice information of one key information match obtains Q target voice information, and sound is generated further according to Q target voice information Amount reduces instruction, i.e., internal loudspeaker can generate volume according to voice messaging reduces instruction adjustment broadcast sound volume, so as to improve logical Talk about quality.
Brief description of the drawings
In order to illustrate the technical solutions in the embodiments of the present application or in the prior art more clearly, below will be to embodiment or existing There is attached drawing needed in technology description to be briefly described, it should be apparent that, drawings in the following description are only this Some embodiments of application, for those of ordinary skill in the art, without creative efforts, can be with Other attached drawings are obtained according to these attached drawings.
Wherein:
Fig. 1 is a kind of flow diagram of call handling method provided by the embodiments of the present application;
Fig. 2 is a kind of structure diagram of communication processing device provided by the embodiments of the present application;
Fig. 2A is a kind of structure diagram of processing unit provided by the embodiments of the present application;
Fig. 3 is the structure diagram of a kind of electronic equipment provided by the embodiments of the present application;
Fig. 4 is the flow diagram of another call handling method provided by the embodiments of the present application;
Fig. 5 is the structure diagram of another electronic equipment provided by the embodiments of the present application.
Embodiment
In order to make those skilled in the art more fully understand application scheme, below in conjunction with the embodiment of the present application Attached drawing, is clearly and completely described the technical solution in the embodiment of the present application, it is clear that described embodiment is only Some embodiments of the present application, instead of all the embodiments.Based on the embodiment in the application, those of ordinary skill in the art All other embodiments obtained without creative efforts, shall fall in the protection scope of this application.
Term " first ", " second " in the description and claims of this application and above-mentioned attached drawing etc. are to be used to distinguish Different objects, rather than for describing particular order.In addition, term " comprising " and " having " and their any deformations, it is intended that It is to cover non-exclusive include.Such as process, method, system, product or the equipment for containing series of steps or unit do not have The step of having listed or unit are defined in, but alternatively further includes the step of not listing or unit, or is alternatively also wrapped Include for other intrinsic steps of these processes, method, product or equipment or unit.
Referenced herein " embodiment " is it is meant that a particular feature, structure, or characteristic described can wrap in conjunction with the embodiments It is contained at least one embodiment of the application.Each position in the description occur the phrase might not each mean it is identical Embodiment, nor the independent or alternative embodiment with other embodiments mutual exclusion.Those skilled in the art explicitly and Implicitly understand, embodiment described herein can be combined with other embodiments.
Mobile terminal involved by the embodiment of the present application can include the various handheld devices with wireless communication function, Wearable device, computing device or other processing equipments for being connected to radio modem, and various forms of users set Standby (User Equipment, UE), mobile station (Mobile Station, MS), terminal device (terminal device) etc. Deng.For convenience of description, apparatus mentioned above is referred to as mobile terminal.
Mobile unit can be established with in-car mobile terminal by bluetooth or other connection modes and connected, you can by vehicle-mounted Equipment realizes call function, if converse with the mobile terminal that mobile unit is attached, and internal loudspeaker plays out When, mobile unit can control the broadcast sound volume of internal loudspeaker.And if the mobile terminal not being attached with mobile unit carries out Call, and the loudspeaker of mobile unit can then influence the call of above-mentioned mobile terminal when playing music.
The embodiment of the present application provides a kind of call handling method and Related product, can improve speech quality.Perform sheet The electronic equipment of application can be mobile unit, meet default bar in the voice messaging that the in-car sound of mobile unit monitoring obtains Volume is generated during part reduces instruction, for reducing the broadcast sound volume of loudspeaker;Perform the application electronic equipment can also be with Mobile unit establishes the mobile terminal of connection, meets preset condition in the voice messaging that the in-car sound of mobile terminal monitoring obtains Shi Shengcheng volumes reduce instruction, and sending volume to mobile unit reduces instruction, then mobile unit reduces instruction according to volume and reduces The broadcast sound volume of loudspeaker.Above-mentioned voice messaging can be that the mobile terminal being attached with mobile unit is conversed and gathered Sound or be not attached mobile terminal and converse gathered sound.It is real to the application below in conjunction with the accompanying drawings Example is applied to be introduced.
Fig. 1 is refer to, Fig. 1 is a kind of flow diagram of call handling method provided by the embodiments of the present application.Such as Fig. 1 institutes Show, including:
101:Sound in collecting vehicle obtains voice messaging.
The application is not restricted for the acquisition mode of sound, can also be electricity by the microphone on electronic equipment Microphone or other voice pickup models on the external earphone of sub- equipment etc..When mobile unit opens loudspeaker, collecting vehicle Interior sound, converts thereof into electric signal, then converts electrical signals to the corresponding voice messaging of digital signal.
Voice messaging can be the sound of call scene (including video calling and voice communication etc.) or common dialogue field The sound that the sound or loudspeaker of scape play, can be with other noises etc..
Optionally, the sound in the collecting vehicle obtains voice messaging, including:The in-car sound is gathered, to described In-car sound is pre-processed to obtain the voice messaging.
Wherein, pretreatment can be Denoising disposal, enhanced processing or normalized etc., not limit herein.Go Noise processed, which refers to, to be filtered the broadcasting sound of in-car loudspeaker and hum filtering etc., and enhanced processing or normalized are just In the discrimination for improving voice messaging, the discrimination of voice messaging is improved by pre-processing in-car sound.
102:Speech recognition is carried out to the voice messaging and obtains P sound bite information.
Speech recognition technology, is that the vocabulary Content Transformation in the voice by the mankind is computer-readable input, such as by Key, binary coding or character string.Sound groove recognition technology in e, is that acoustical signal is converted into electric signal, then is carried out with computer Identification.
Mobile terminal can carry out speech recognition to voice messaging by speech recognition technology and sound groove recognition technology in e and obtain P Sound bite information, P are positive integer, and division of the application for voice messaging is not construed as limiting, can timing to voice messaging into Row is divided equally, can also be divided according to volume, the continuous speech information that will be greater than predetermined threshold value is believed as a sound bite Breath.
In the embodiment of the present application, each sound bite information can include text information, time in P sound bite information Multiple dimensional informations such as information, directional information, sound characteristic information and emotional characteristics information.
Wherein, text information is the word that sound bite information is identified or changes, such as:Ring-back tone is corresponding busy Sound, stand by tone, hang-up tone, CRBT etc., or by the dialect in sound bite information or other language translations be standard language;Time Information records for the time of sound bite information, it may include time started, end time or the time in voice messaging Etc. time series;Directional information results from the specific direction of in-car for sound bite information;Sound characteristic information includes tone, sound Color and loudness etc.;Emotional characteristics information can be obtained according to text information and/or sound characteristic information, for characterizing sound bite letter Emotional characteristics in voice messaging where breath.
103:Search the target language that the P sound bite information concentrates at least one key information match with default voice Message ceases to obtain Q target voice information.
Wherein, Q is the positive integer less than or equal to P, and default voice collection includes multiple key messages.If P sound bite There is Q target voice information of the key information match concentrated with default voice in information, then it is assumed that the language that in-car is gathered Message breath meets the condition of the broadcast sound volume of the loudspeaker on adjustment mobile unit.
Key message can be the common words or sentence conversed under scene, such as:" feeding ", " you are good ", " goodbye ", " visit Visit ", " trouble ask XXX answer the call " etc. and matched voice messaging of conversing, the pet phrase of user, common CRBT, ring-back tone, regard The ringing tone of frequency call or the voice messaging of control sound, such as:" closing music ", " reduction volume ", " a little bigger sound " Etc. directly controlling the controls indirectly such as the vocabulary of sound, " do not hear, speak louder ", " poor signal ", " what you said just now, did not heard " Vocabulary of sound processed etc., does not limit herein.
Optionally, institute corresponding with the voice messaging is obtained according to the audio files of advance typing and history message registration State default voice collection.
The audio files of advance typing can be the sound pattern file of special typing or other application is related to sound The sound pattern file of sound lock, can also be that carrying out multiple speech recognition training to both call sides according to history message registration obtains Audio files.
It is each to have the pet phrase of oneself per capita, and everyone sound has unique identification, then different calls is double The voice messaging of Fang Jinhang calls is inconsistent, if according to the audio files of advance typing and history message registration to voice messaging into Row speech recognition, the obtained properer user's custom of default voice collection and the call scene met, can improve under call scene The recognition efficiency of voice messaging, so as to improve the accuracy rate of call processing.
Optionally, call scene is determined according to the P sound bite information, it is corresponding described obtains the call scene Default voice collection.
The key message that each call scene may use is different, if conversation object is elder or leader, another Respect language may be included in the key message of conversation object, such as:" you ", " asking " etc.;If conversation object is service calls, this is logical It may be telephonograph to talk about in the key message of object;If conversation object is or harassing call, key message may relate to turn The contents such as account, questionnaire survey.If determining call scene according to P sound bite information, further according to the default language of call scene selection Sound collection, can improve the recognition efficiency of the voice messaging under different call scenes, so as to improve the lookup effect of target voice information Rate and the accuracy rate of call processing.
The application is not construed as limiting for presetting the acquisition methods of voice collection, can use one kind in above two method, Above two method can also be combined, the call voice collection that a certain neural metwork training obtains can also be obtained, when mark is conversed When the key message of scene or control volume changes, tackle default voice collection and be updated, so as to improve identification target The accuracy rate of voice messaging.
104:Generating volume according to the Q target voice information reduces instruction.
Wherein, the volume reduces instruction and is used to indicate that loudspeaker reduces broadcast sound volume.If perform the embodiment of the present application Electronic equipment is mobile unit, if generation volume reduces instruction, reducing instruction according to volume reduces raising one's voice on mobile unit The broadcast sound volume of device;If the electronic equipment for performing the embodiment of the present application is the mobile terminal with mobile unit binding, sound is generated After amount reduces instruction, sending volume to mobile unit reduces instruction, and mobile unit reduces instruction according to volume reduces loudspeaker Broadcast sound volume.
The application, can root for how the method for reducing instruction according to Q target voice information generation volume is not construed as limiting The volume amplitude of reduction or final volume are determined according to the quantity of target voice information.Such as:The quantity of target voice information is 1 When, 2 decibels are reduced, often increasing a target voice information reduces by 5 decibels, until dropping to 0 decibel;Can also be according to Q Communication process or call scene belonging to target voice information determine the volume amplitude reduced or final volume, can also be according to Q Volume amplitude that target voice information includes, emotional characteristics information, directional information determine the volume amplitude reduced or final volume Etc..
Optionally, it is described that volume reduction instruction is generated according to the Q target voice information, including:Obtain the Q mesh Mark the corresponding communication process of voice messaging and/or call scene;According to the communication process and/or the call scene generation institute Stating volume reduces instruction.
Wherein, communication process can be divided into incoming call stage and speech phase, and speech phase is divided into greeting according to communication Stage, heat chat stage, coda stage etc..By setting the corresponding volume of different communication process to reduce instruction, volume is improved Reduce the accuracy of instruction.
For example, the volume in stage of sending a telegram here reduces instruction to reduce broadcast sound volume, and the volume in greeting stage reduces instruction Further to reduce broadcast sound volume, the volume that heat chats the stage reduces instruction to close broadcast sound volume, and the volume in coda stage reduces Instruct to wait preset duration to recover broadcast sound volume, so that the coda stage before avoiding hanging up is long or reenters heat merely rank Section and influence call.
Acquisition of the application for communication process is not construed as limiting, can be according to the text information involved in communication process, time Multiple influence factors such as information, sound characteristic information and emotional characteristics information are obtained, i.e., by obtaining per dimension pair The communication process answered, improves the accuracy of definite communication process.
Wherein, call scene may include work call, life call etc., such as:For some insignificant call scenes In the broadcast sound volume of loudspeaker can be reduced, and the call scene of important scenes need to close broadcast sound volume within the shortest time, or Pause plays.By setting the corresponding volume of different call scenes to reduce instruction, improving volume reduces the accuracy of instruction.
For how the method instructed according to communication process and call scene generation volume reduction is not construed as limiting, can select Maximum volume amplitude, can also take the average value between the two volume amplitude, can also take power different between the two Final volume amplitude that value and corresponding volume amplitude are weighted etc..Determined with reference to communication process and call scene The broadcast sound volume of suitable loudspeaker, improving volume reduces the accuracy of instruction, so as to improve speech quality.
Optionally, it is described that volume reduction instruction is generated according to the Q target voice information, including:According to the multiple Each dimensional information and the corresponding preset weights of each dimensional information obtain every in the Q target voice information in dimensional information The corresponding volume decreasing value of one target voice information, obtains multiple volume decreasing value;Generated according to the multiple volume decreasing value The volume reduces instruction.
Sound bite information described above includes text information, temporal information, directional information, sound characteristic information and feelings Multiple dimensional informations such as thread characteristic information, then target voice information include above-mentioned multiple dimensional informations.It is that is, true respectively Determine text information to include volume or the converse key message of scene, the corresponding speech phase of sound bite information, make a sound Positional information etc. obtains multiple volume decreasing value, instruction is reduced further according to multiple volume decreasing value generation volume, so that adjustable A variety of volume parameters are saved, such as:Volume, volume play mode, parameter of left and right acoustic channels etc., then further increase receipts Effect is listened, and improves speech quality.
The application is not construed as limiting for how to reduce the method instructed according to multiple volume decreasing value generation volume, can be obtained Take maximum, average value, standard deviation, variance or covariance in multiple volume decreasing value etc..
Optionally, it is described that the volume reduction instruction is generated according to the multiple volume decreasing value, including:Obtain described more Variance between a volume decreasing value;When the variance meets predetermined threshold value, being averaged for the multiple volume decreasing value is obtained Value is used as target volume decreasing value;Generating the volume according to the target volume decreasing value reduces instruction.
That is, when the variance between multiple volume decreasing value meets predetermined threshold value, can be reduced according to multiple volumes The average value generation volume of value reduces instruction;Otherwise, it can use the maximum generation volume between multiple volume decreasing value and reduce and refer to Order.Generating volume by multiple volume decreasing value reduces instruction, can improve the accuracy of control broadcast sound volume.
As an example it is assumed that Q target voice information includes for the first voice messaging and the second voice messaging, voice messaging Text information, temporal information and information volume, wherein, the preset weights of text information are 0.5, the preset weights of temporal information are 0.3rd, the preset weights of information volume are 0.2.If the corresponding volume decreasing value of text information is 20 decibels in the first voice messaging, The corresponding volume decreasing value of temporal information is 15 decibels, the corresponding volume decreasing value of information volume is 12 decibels;Second voice is believed The corresponding volume decreasing value of text information is 30 decibels in breath, the corresponding volume decreasing value of temporal information is 10 decibels, volume letter Corresponding volume decreasing value is ceased for 15 decibels, then the corresponding volume decreasing value of the first voice messaging is 16.9 decibels, the second voice The corresponding volume control value of information is 21 decibels, and average value therebetween is 18.95, and variance is about 4.2, it is assumed that predetermined threshold value For 2, then variance is more than predetermined threshold value, the two wherein maximum i.e. 21 decibel of selection, then volume reduces the target volume in instruction Decreasing value is 21 decibels.
Optionally, the method further includes:If the call scene is harassing call, prompt message is sent.
It can recognize that whether current talking is harassing call by analyzing target voice information, if so, mobile unit can be passed through Loudspeaker carry out voice prompt, or send information alert to the mobile terminal for connecting phone, so as to improve anti-harassing and wrecking ability, And security information leakage or financial losses can be avoided.
Optionally, volume increase instruction is generated according to the Q target voice information, to the corresponding shifting of the voice messaging Dynamic terminal sends the volume increase instruction, for increasing the In Call of mobile terminal.There are larger noise shadow i.e. around When ringing call, the volume of mobile terminal is automatically increased, so as to improve speech quality.
Optionally, if the Q target voice information is instructed corresponding to volume control, the volume control instruction is obtained The corresponding volume reduces instruction.Instructed according to default volume control and the loudspeaker of mobile unit is controlled.Example Such as:If the corresponding text information of Q target voice information is reduces some volumes, volume reduces instruction to reduce by 2 decibels; If for the corresponding text information of Q target voice information to close volume, it is mute speaker that volume, which reduces instruction,.
In method as shown in Figure 1, the sound in collecting vehicle obtains voice messaging, and carrying out speech recognition to voice messaging obtains To P sound bite information, the target that P sound bite information concentrates at least one key information match with default voice is searched Voice messaging obtains Q target voice information, reduces instruction further according to Q target voice information generation volume, i.e., in-car is raised one's voice Device can generate volume according to voice messaging reduces instruction adjustment broadcast sound volume, so as to improve speech quality.
Fig. 2 is refer to, Fig. 2 is a kind of structure diagram of communication processing device provided by the embodiments of the present application.Such as Fig. 2 institutes Show, above-mentioned communication processing device 200 includes:
Collecting unit 201, for the sound in collecting vehicle, obtains voice messaging.
Recognition unit 202, for carrying out speech recognition to the voice messaging, obtains P sound bite information, the P For positive integer.
Searching unit 203, at least one key message is concentrated for searching the P sound bite information with default voice Matched target voice information, obtains Q target voice information, and the default voice collection includes multiple key messages, and the Q is Less than or equal to the positive integer of the P.
Processing unit 204, reduces instruction, the volume is reduced for generating volume according to the Q target voice information Instruction is used to indicate that loudspeaker reduces broadcast sound volume.
In a possible example, each sound bite information includes multiple dimensions in the P sound bite information Information, as shown in Figure 2 A, the processing unit 204 include:
Acquisition module 2041, for according to each dimensional information in the multiple dimensional information and each dimensional information correspondence Preset weights obtain the corresponding volume decreasing value of each target voice information in the Q target voice information, obtain multiple Volume decreasing value;
Generation module 2042, instruction is reduced for generating the volume according to the multiple volume decreasing value.
In a possible example, the acquisition module 2041, also obtains the side between the multiple volume decreasing value Difference;When the variance meets predetermined threshold value, the average value of the multiple volume decreasing value is obtained as target volume decreasing value;
The generation module 2042, is additionally operable to generate the volume reduction instruction according to the target volume decreasing value.
In a possible example, described device 200 further includes acquiring unit 205, for the sound according to advance typing Sound file and history message registration obtain the default voice collection corresponding with the voice messaging.
In a possible example, described device 200 further includes transmitting element 206, for being movement in described device During terminal, sending the volume to the mobile unit being connected with the mobile terminal reduces instruction, and the volume reduces instruction and uses Broadcast sound volume is reduced in the loudspeaker for indicating the mobile unit.
As can be seen that the sound in collecting vehicle obtains voice messaging, carrying out speech recognition to voice messaging obtains P voice Piece segment information, searches the target voice information that P sound bite information concentrates at least one key information match with default voice Q target voice information is obtained, reduces instruction further according to Q target voice information generation volume, i.e., internal loudspeaker can basis Voice messaging generation volume reduces instruction adjustment broadcast sound volume, so as to improve speech quality.
Fig. 3 is refer to, Fig. 3 is the structure diagram of a kind of electronic equipment provided by the embodiments of the present application.As shown in figure 3, Above-mentioned electronic equipment 300 includes:
Voice pickup model 301, for the sound in collecting vehicle, obtains voice messaging.
Processor 302, for carrying out speech recognition to the voice messaging, obtains P sound bite information, the P is Positive integer;Search the target language message that the P sound bite information concentrates at least one key information match with default voice Breath, obtains Q target voice information, and the default voice collection includes multiple key messages, and the Q is less than or equal to the P Positive integer;Generating volume according to the Q target voice information reduces instruction, and the volume reduces instruction and raises one's voice for instruction Device reduces broadcast sound volume.
In a possible example, each sound bite information includes multiple dimensions in the P sound bite information Information, in terms of the processor 302 generates volume reduction instruction according to the Q target voice information, the processor 302 Specifically for obtaining institute according to each dimensional information in the multiple dimensional information and the corresponding preset weights of each dimensional information The corresponding volume decreasing value of each target voice information in Q target voice information is stated, obtains multiple volume decreasing value;According to institute State multiple volume decreasing value and generate the volume reduction instruction.
In a possible example, the volume is generated according to the multiple volume decreasing value in the processor 302 In terms of reducing instruction, the processor 302 is specifically used for obtaining the variance between the multiple volume decreasing value;In the variance When meeting predetermined threshold value, the average value of the multiple volume decreasing value is obtained as target volume decreasing value;According to the target Volume decreasing value, which generates the volume, reduces instruction.
In a possible example, the P sound bite information and default voice collection are searched in the processor 302 In at least one key information match target voice information before, the processor 302 is additionally operable to the sound according to advance typing Sound file and history message registration obtain the default voice collection corresponding with the voice messaging.
In a possible example, when the electronic equipment is mobile terminal, to what is be connected with the mobile terminal Mobile unit, which sends the volume, reduces instruction, and the volume reduces instruction and is used to indicate that the loudspeaker of the mobile unit to reduce Broadcast sound volume.
As can be seen that the sound in collecting vehicle obtains voice messaging, carrying out speech recognition to voice messaging obtains P voice Piece segment information, searches the target voice information that P sound bite information concentrates at least one key information match with default voice Q target voice information is obtained, reduces instruction further according to Q target voice information generation volume, i.e., internal loudspeaker can basis Voice messaging generation volume reduces instruction adjustment broadcast sound volume, so as to improve speech quality.
Fig. 4 is refer to, Fig. 4 is the flow diagram for another call handling method that the application proposes, applied to such as Fig. 3 Described electronic equipment.Wherein:
401:Sound in voice pickup model collecting vehicle obtains voice messaging.
402:Processor carries out speech recognition to the voice messaging and obtains P sound bite information.
403:Processor searches the P sound bite information and concentrates at least one key information match with default voice Target voice information obtains Q target voice information.
404:Processor generates volume according to the Q target voice information reduces instruction.
In a possible example, each sound bite information includes multiple dimensions in the P sound bite information Information, the processor generates volume according to the Q target voice information reduces instruction, including:
The processor is corresponding default according to each dimensional information in the multiple dimensional information and each dimensional information Weights obtain the corresponding volume decreasing value of each target voice information in the Q target voice information, obtain multiple volume decreases Low value;
The processor generates the volume according to the multiple volume decreasing value reduces instruction.
In a possible example, the processor generates the volume and reduce according to the multiple volume decreasing value to be referred to Order, including:
The processor obtains the variance between the multiple volume decreasing value;
The processor obtains the average value conduct of the multiple volume decreasing value when the variance meets predetermined threshold value Target volume decreasing value;
The processor generates the volume according to the target volume decreasing value reduces instruction.
In a possible example, search the P sound bite information in the processor and concentrated with default voice Before the target voice information of at least one key information match obtains Q target voice information, the method further includes:
The processor obtains corresponding with the voice messaging according to the audio files and history message registration of advance typing The default voice collection.
In a possible example, the method further includes:
The processor sends the volume to the mobile unit being connected with mobile terminal reduces instruction;
The volume reduces instruction and is used to indicate that loudspeaker reduces broadcast sound volume, including:
The volume reduces instruction and is used to indicate that the loudspeaker of the mobile unit to reduce broadcast sound volume.
As can be seen that the sound in collecting vehicle obtains voice messaging, carrying out speech recognition to voice messaging obtains P voice Piece segment information, searches the target voice information that P sound bite information concentrates at least one key information match with default voice Q target voice information is obtained, reduces instruction further according to Q target voice information generation volume, i.e., internal loudspeaker can basis Voice messaging generation volume reduces instruction adjustment broadcast sound volume, so as to improve speech quality.
It is consistent with the embodiment shown in Fig. 1, Fig. 2, Fig. 3 and Fig. 4, provided referring to Fig. 5, Fig. 5 is the embodiment of the present application Another electronic equipment structure diagram.As shown in figure 5, the electronic equipment 500 include processor 510, memory 520, Communication interface 530 and one or more programs 540, wherein, one or more programs 540 are stored in memory 520, and And be configured to be performed by processor 510, program 540 includes being used for the instruction for performing following steps:
Sound in collecting vehicle, obtains voice messaging;
Speech recognition is carried out to the voice messaging, obtains P sound bite information, the P is positive integer;
Search the target language message that the P sound bite information concentrates at least one key information match with default voice Breath, obtains Q target voice information, and the default voice collection includes multiple key messages, and the Q is less than or equal to the P Positive integer;
Generating volume according to the Q target voice information reduces instruction, and the volume reduces instruction and raises one's voice for instruction Device reduces broadcast sound volume.
In a possible example, each sound bite information includes multiple dimensions in the P sound bite information Information, it is described according to the Q target voice information generate volume reduce instruction in terms of, program 540 be specifically used for perform with The instruction of lower step:
Institute is obtained according to each dimensional information in the multiple dimensional information and the corresponding preset weights of each dimensional information The corresponding volume decreasing value of each target voice information in Q target voice information is stated, obtains multiple volume decreasing value;
Generating the volume according to the multiple volume decreasing value reduces instruction.
In a possible example, the volume reduction instruction side is generated according to the multiple volume decreasing value described Face, program 540 are specifically used for the instruction for performing following steps:
Obtain the variance between the multiple volume decreasing value;
When the variance meets predetermined threshold value, the average value for obtaining the multiple volume decreasing value is dropped as target volume Low value;
Generating the volume according to the target volume decreasing value reduces instruction.
In a possible example, the P sound bite information and default voice concentration at least one are searched described Before the target voice information of a key information match, program 540 is additionally operable to perform the instruction of following steps:
Obtained according to the audio files of advance typing and history message registration corresponding with the voice messaging described default Voice collection.
In a possible example, program 540 is additionally operable to perform the instruction of following steps:
Sending the volume to the mobile unit being connected with mobile terminal reduces instruction;
The volume reduces instruction and is used to indicate that loudspeaker reduces broadcast sound volume, including:
The volume reduces instruction and is used to indicate that the loudspeaker of the mobile unit to reduce broadcast sound volume.
The embodiment of the present application also provides a kind of computer-readable storage medium, wherein, computer-readable storage medium storage is used to deposit Computer program is stored up, which causes computer to perform the part or complete of the either method as described in embodiment of the method Portion's step, computer include mobile terminal.
The embodiment of the present application also provides a kind of computer program product, and computer program product includes storing computer journey The non-transient computer-readable recording medium of sequence, computer program are operable to make computer perform as in embodiment of the method remembered The part or all of step of the either method of load.The computer program product can be a software installation bag, and computer includes Mobile terminal.
It should be noted that for foregoing each method embodiment, in order to be briefly described, therefore it is all expressed as a series of Combination of actions, but those skilled in the art should know, the application and from the limitation of described sequence of movement because According to the application, some steps can use other orders or be carried out at the same time.Secondly, those skilled in the art should also know Know, embodiment described in this description belongs to preferred embodiment, involved action and module not necessarily the application It is necessary.
In embodiment, the description to each embodiment all emphasizes particularly on different fields, and does not have the part being described in detail in some embodiment, can With referring to the associated description of other embodiment.
In several embodiments provided herein, it should be understood that disclosed device, can be by another way Realize.For example, device embodiment described above is only schematical, such as the division of unit, it is only a kind of logic Function divides, and can have other dividing mode when actually realizing, such as multiple units or component can be combined or can collected Into to another system, or some features can be ignored, or not perform.Another, shown or discussed mutual coupling Close or direct-coupling or communication connection can be by some interfaces, the INDIRECT COUPLING or communication connection of device or unit, can be with It is electrical or other forms.
The unit illustrated as separating component may or may not be physically separate, be shown as unit Component may or may not be physical location, you can with positioned at a place, or can also be distributed to multiple networks On unit.Some or all of unit therein can be selected to realize the purpose of this embodiment scheme according to the actual needs.
In addition, each functional unit in each embodiment of the application can be integrated in a processing unit, can also That unit is individually physically present, can also two or more units integrate in a unit.Integrated unit was both It can be realized, can also be realized in the form of SFU software functional unit in the form of hardware.
If integrated unit is realized in the form of SFU software functional unit and is used as independent production marketing or in use, can To be stored in a computer-readable access to memory.Based on such understanding, the technical solution of the application is substantially in other words The part to contribute to the prior art or all or part of the technical solution can be embodied in the form of software product Come, which is stored in a memory, including some instructions are used so that a computer equipment (can be Personal computer, server or network equipment etc.) perform each embodiment method of the application all or part of step.It is and preceding The memory stated includes:USB flash disk, read-only storage (Read-Only memory, ROM), random access memory (random Access memory, RAM), mobile hard disk, magnetic disc or CD etc. are various can be with the medium of store program codes.
The embodiment of the present application is described in detail above, specific case used herein to the principle of the application and Embodiment is set forth, and the explanation of above example is only intended to help to understand the present processes and its core concept; Meanwhile for those of ordinary skill in the art, according to the thought of the application, can in specific embodiments and applications There is change part, to sum up, this specification content should not be construed as the limitation to the application.

Claims (14)

  1. A kind of 1. call handling method, it is characterised in that including:
    Sound in collecting vehicle, obtains voice messaging;
    Speech recognition is carried out to the voice messaging, obtains P sound bite information, the P is positive integer;
    The target voice information that the P sound bite information concentrates at least one key information match with default voice is searched, Q target voice information is obtained, the default voice collection includes multiple key messages, and the Q is less than or equal to the P just Integer;
    Generating volume according to the Q target voice information reduces instruction, and the volume reduces instruction and is used to indicate that loudspeaker drops Low broadcast sound volume.
  2. 2. according to the method described in claim 1, it is characterized in that, each sound bite is believed in the P sound bite information Breath includes multiple dimensional informations, described to generate volume reduction instruction according to the Q target voice information, including:
    Obtained according to each dimensional information in the multiple dimensional information and the corresponding preset weights of each dimensional information Q described The corresponding volume decreasing value of each target voice information, obtains multiple volume decreasing value in target voice information;
    Generating the volume according to the multiple volume decreasing value reduces instruction.
  3. 3. according to the method described in claim 2, it is characterized in that, described generate the sound according to the multiple volume decreasing value Amount reduces instruction, including:
    Obtain the variance between the multiple volume decreasing value;
    When the variance meets predetermined threshold value, obtain the average value of the multiple volume decreasing value reduces as target volume Value;
    Generating the volume according to the target volume decreasing value reduces instruction.
  4. 4. according to claim 1-3 any one of them methods, it is characterised in that search the P sound bite letter described Before breath concentrates the target voice information of at least one key information match with default voice, the method further includes:
    The default voice corresponding with the voice messaging is obtained according to the audio files of advance typing and history message registration Collection.
  5. 5. according to claim 1-3 any one of them methods, it is characterised in that the method further includes:
    Sending the volume to the mobile unit being connected with mobile terminal reduces instruction;
    The volume reduces instruction and is used to indicate that loudspeaker reduces broadcast sound volume, including:
    The volume reduces instruction and is used to indicate that the loudspeaker of the mobile unit to reduce broadcast sound volume.
  6. 6. a kind of electronic equipment, it is characterised in that including:Processor, the voice pickup model being connected with the processor, its In:
    The voice pickup model, for the sound in collecting vehicle, obtains voice messaging;
    The processor, for carrying out speech recognition to the voice messaging, obtains P sound bite information, the P is just whole Number;The target voice information that the P sound bite information concentrates at least one key information match with default voice is searched, is obtained To Q target voice information, the default voice collection includes multiple key messages, and the Q is just whole less than or equal to the P Number;Generating volume according to the Q target voice information reduces instruction, and the volume reduces instruction and is used to indicate loudspeaker reduction Broadcast sound volume.
  7. 7. electronic equipment according to claim 6, it is characterised in that each voice sheet in the P sound bite information Segment information includes multiple dimensional informations, and generating volume according to the Q target voice information in the processor reduces instruction side Face, the processor are specifically used for corresponding pre- according to each dimensional information in the multiple dimensional information and each dimensional information If weights obtain the corresponding volume decreasing value of each target voice information in the Q target voice information, multiple volumes are obtained Decreasing value;Generating the volume according to the multiple volume decreasing value reduces instruction.
  8. 8. electronic equipment according to claim 7, it is characterised in that reduced in the processor according to the multiple volume Value, which generates the volume, reduces instruction aspect, and the processor is specifically used for obtaining the side between the multiple volume decreasing value Difference;When the variance meets predetermined threshold value, the average value of the multiple volume decreasing value is obtained as target volume decreasing value; Generating the volume according to the target volume decreasing value reduces instruction.
  9. 9. according to claim 6-8 any one of them electronic equipments, it is characterised in that searched in the processor P described Before sound bite information concentrates the target voice information of at least one key information match with default voice, the processor is also The default voice corresponding with the voice messaging is obtained for the audio files according to advance typing and history message registration Collection.
  10. 10. according to claim 6-8 any one of them electronic equipments, it is characterised in that whole for movement in the electronic equipment During end, sending the volume to the mobile unit being connected with the mobile terminal reduces instruction, and the volume reduces instruction and is used for Indicating the loudspeaker of the mobile unit reduces broadcast sound volume.
  11. A kind of 11. communication processing device, it is characterised in that including:
    Collecting unit, for the sound in collecting vehicle, obtains voice messaging;
    Recognition unit, for carrying out speech recognition to the voice messaging, obtains P sound bite information, the P is just whole Number;
    Searching unit, at least one key information match is concentrated for searching the P sound bite information with default voice Target voice information, obtains Q target voice information, and the default voice collection includes multiple key messages, the Q to be less than or Equal to the positive integer of the P;
    Processing unit, reduces instruction, the volume reduces instruction and is used for for generating volume according to the Q target voice information Indicate that loudspeaker reduces broadcast sound volume.
  12. 12. a kind of call handling method, it is characterised in that picked up applied to the voice being connected including processor, with the processor The electronic equipment of modulus block, wherein:
    Sound in the voice pickup model collecting vehicle, obtains voice messaging;
    The processor carries out speech recognition to the voice messaging, obtains P sound bite information, the P is positive integer;
    The processor searches the target that the P sound bite information concentrates at least one key information match with default voice Voice messaging, obtains Q target voice information, and the default voice collection includes multiple key messages, the Q be less than or equal to The positive integer of the P;
    The processor generates volume according to the Q target voice information reduces instruction, and the volume reduces instruction and is used to refer to Show that loudspeaker reduces broadcast sound volume.
  13. 13. a kind of electronic equipment, it is characterised in that including processor, memory, communication interface and one or more program, Wherein, one or more of programs are stored in the memory, and are configured to be performed by the processor, the journey Sequence includes being used for the instruction for the step that perform claim is required in any one of 1-5 method.
  14. A kind of 14. computer-readable recording medium, it is characterised in that it is used to store computer program, wherein, the computer Program causes computer to perform such as claim 1-5 any one of them methods.
CN201711209712.4A 2017-11-27 2017-11-27 Call processing method and related product Expired - Fee Related CN107995360B (en)

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CN108881652A (en) * 2018-07-11 2018-11-23 北京大米科技有限公司 Echo detection method, storage medium and electronic equipment
CN109003619A (en) * 2018-07-24 2018-12-14 Oppo(重庆)智能科技有限公司 Voice data generation method and relevant apparatus
CN109147820A (en) * 2018-08-30 2019-01-04 深圳市元征科技股份有限公司 Vehicle audio control method, device, electronic equipment and storage medium
CN109147820B (en) * 2018-08-30 2021-09-10 深圳市元征科技股份有限公司 Vehicle-mounted sound control method and device, electronic equipment and storage medium
CN109065066A (en) * 2018-09-29 2018-12-21 广东小天才科技有限公司 A kind of call control method, device and equipment
CN109147797A (en) * 2018-10-18 2019-01-04 平安科技(深圳)有限公司 Client service method, device, computer equipment and storage medium based on Application on Voiceprint Recognition
CN109147797B (en) * 2018-10-18 2024-05-07 平安科技(深圳)有限公司 Customer service method, device, computer equipment and storage medium based on voiceprint recognition
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CN111347987A (en) * 2018-12-24 2020-06-30 长城汽车股份有限公司 Control method and device for entertainment system of vehicle
CN111347987B (en) * 2018-12-24 2022-04-26 长城汽车股份有限公司 Control method and device for entertainment system of vehicle
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CN113395580A (en) * 2020-10-08 2021-09-14 刘风华 Audio and video synchronization method based on video communication
CN113395579A (en) * 2020-10-08 2021-09-14 刘风华 Audio processing method and video communication system
CN113395580B (en) * 2020-10-08 2022-06-24 广州广迅信息科技有限公司 Audio and video synchronization method based on video communication
CN115657991A (en) * 2022-12-09 2023-01-31 深圳曦华科技有限公司 Display screen control method of intelligent automobile, domain controller and related device

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