CN107547758A - The method of calling and device of virtual telephony - Google Patents
The method of calling and device of virtual telephony Download PDFInfo
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- CN107547758A CN107547758A CN201710831753.0A CN201710831753A CN107547758A CN 107547758 A CN107547758 A CN 107547758A CN 201710831753 A CN201710831753 A CN 201710831753A CN 107547758 A CN107547758 A CN 107547758A
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Abstract
The invention provides a kind of method of calling of virtual telephony and device；Wherein, this method includes：Receive Client-initiated call instruction；Wherein, the call instruction includes virtual-number；Call object corresponding to user and virtual-number is extracted from the corresponding relation list pre-saved；Wherein, the corresponding relation of virtual-number, user and call object is preserved in list；Call the call object.The present invention finds call object of the user by the desired calling of a certain virtual-number by the corresponding relation of preservation, avoid for the virtual-number wasting of resources caused by every group of user and the fixed virtual-number of call object distribution, utilization rate is relatively low the problem of, the multiple multiplexing of virtual-number is realized, improves the resource utilization of virtual-number.
Description
Technical field
The present invention relates to virtual telephony technical field, more particularly, to the method for calling and device of a kind of virtual telephony.
Background technology
Virtual telephony is a kind of collection call, fax, message, Email, short message, call forwarding, automatic paging, password guarantor
The multiple functions such as shield are in integral telecommunication service.User using during virtual telephony, it is necessary to virtual-number be distributed, to realize two terminals
Between communication.
In the method for calling of existing virtual telephony, a virtual-number is typically allocated between each two terminal in advance,
The virtual-number is that the two terminal calls are special；The communication established if desired between multigroup terminal is, it is necessary to allocate in advance more
Individual virtual-number is to support to converse；When one group of terminal does not communicate, corresponding virtual-number is then in idle condition, causes void
The resource utilization for intending number is relatively low.
For above-mentioned existing virtual-number resource utilization rate it is relatively low the problem of, not yet propose effective solution.
The content of the invention
In view of this, it is virtual to improve it is an object of the invention to provide a kind of method of calling of virtual telephony and device
The resource utilization of number.
In a first aspect, the embodiments of the invention provide a kind of method of calling of virtual telephony, including：Receive Client-initiated
Call instruction；Wherein, call instruction includes virtual-number；User and virtual is extracted from the corresponding relation list pre-saved
Call object corresponding to number；Wherein, the corresponding relation of virtual-number, user and call object is preserved in list；Calling should
Call object.
With reference in a first aspect, the embodiments of the invention provide the possible embodiment of the first of first aspect, wherein, on
After stating the step of receiving Client-initiated call instruction, method also includes：Search corresponding relation list in whether preserve with
User and the corresponding relation of virtual-number；User and virtual is extracted from the corresponding relation list pre-saved if it is, performing
Corresponding to number the step of call object；If not, according to virtual-number and the temporary relation of call object, it is determined that calling pair
As.
With reference to the first possible embodiment of first aspect, the embodiments of the invention provide second of first aspect
Possible embodiment, wherein, the temporary relation of above-mentioned virtual-number and call object, obtained by following manner：Receive and use
The call request that family is initiated first；Wherein, call request includes call object；Obtained from the virtual-number set prestored
Take the virtual-number in idle condition；Establish and preserve virtual-number and the temporary relation of call object.
With reference to second of possible embodiment of first aspect, the embodiments of the invention provide the third of first aspect
Possible embodiment, wherein, above-mentioned according to virtual-number and the temporary relation of call object, the step of determining call object,
Including：Search whether to preserve temporary relation corresponding to virtual-number；If it is, releasing temporary relation, preserve virtual-number, use
Family and the corresponding relation of call object；Determine call object；If not, send call error prompting to user.
With reference in a first aspect, the embodiments of the invention provide the possible embodiment of the 4th of first aspect kind, wherein, on
The step of receiving Client-initiated call instruction is stated, including：By PSTN network, Client-initiated call instruction is received；Wherein,
Also include the accounts information of user in call instruction.
Second aspect, the embodiments of the invention provide a kind of calling device of virtual telephony, including：Command reception module,
For receiving Client-initiated call instruction；Wherein, call instruction includes virtual-number；Object extraction module, for from pre-
Call object corresponding to user and virtual-number is extracted in the corresponding relation list first preserved；Wherein, preserved in list virtual
The corresponding relation of number, user and call object；Calling module, for calling the call object.
With reference to second aspect, the embodiments of the invention provide the possible embodiment of the first of second aspect, wherein, on
Stating device also includes：Searching modul, for search whether preserved in corresponding relation list it is corresponding with user and virtual-number
Relation；Trigger module, if for preserving the corresponding relation with user and virtual-number in corresponding relation list, trigger object
Extraction module is run；Object determining module, if for not having to preserve pair with user and virtual-number in corresponding relation list
It should be related to, according to virtual-number and the temporary relation of call object, determine call object.
With reference to the first possible embodiment of second aspect, the embodiments of the invention provide second of second aspect
Possible embodiment, wherein, the temporary relation of above-mentioned virtual-number and call object, obtained by following manner：Receive and use
The call request that family is initiated first；Wherein, call request includes call object；Obtained from the virtual-number set prestored
Take the virtual-number in idle condition；Establish and preserve virtual-number and the temporary relation of call object.
With reference to second of possible embodiment of second aspect, the embodiments of the invention provide the third of second aspect
Possible embodiment, wherein, above-mentioned object determining module, it is additionally operable to：Search whether to preserve interim corresponding to virtual-number
Relation；If it is, releasing temporary relation, the corresponding relation of virtual-number, user and call object is preserved；Determine call object；
If not, send call error prompting to user.
With reference to second aspect, the embodiments of the invention provide the possible embodiment of the 4th of second aspect kind, wherein, on
Command reception module is stated, is additionally operable to：By PSTN network, Client-initiated call instruction is received；Wherein, also wrapped in call instruction
Include the accounts information of user.
The embodiment of the present invention brings following beneficial effect：
The method of calling and device of a kind of virtual telephony provided in an embodiment of the present invention, called when receiving Client-initiated
During instruction, call object corresponding to user and virtual-number is extracted from the corresponding relation list pre-saved, and call this and exhale
It is object；In which, calling pair of the user by the desired calling of a certain virtual-number is found by the corresponding relation of preservation
As avoiding the virtual-number wasting of resources, utilization rate caused by the virtual-number of every group of user and call object distribution fixation
The problem of relatively low, the multiple multiplexing of virtual-number is realized, improve the resource utilization of virtual-number.
Other features and advantages of the present invention will illustrate in the following description, also, partly become from specification
Obtain it is clear that or being understood by implementing the present invention.The purpose of the present invention and other advantages are in specification, claims
And specifically noted structure is realized and obtained in accompanying drawing.
To enable the above objects, features and advantages of the present invention to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Brief description of the drawings
, below will be to specific in order to illustrate more clearly of the specific embodiment of the invention or technical scheme of the prior art
The required accompanying drawing used is briefly described in embodiment or description of the prior art, it should be apparent that, in describing below
Accompanying drawing is some embodiments of the present invention, for those of ordinary skill in the art, before creative work is not paid
Put, other accompanying drawings can also be obtained according to these accompanying drawings.
Fig. 1 is the flow chart of the method for calling of the first virtual telephony provided in an embodiment of the present invention；
Fig. 2 is the flow chart of the method for calling of second of virtual telephony provided in an embodiment of the present invention；
Fig. 3 is the schematic diagram of the first virtual-number method of salary distribution provided in an embodiment of the present invention；
Fig. 4 is the schematic diagram of second of virtual-number method of salary distribution provided in an embodiment of the present invention；
Fig. 5 is a kind of structural representation of the calling device of virtual telephony provided in an embodiment of the present invention.
Embodiment
To make the purpose, technical scheme and advantage of the embodiment of the present invention clearer, below in conjunction with accompanying drawing to the present invention
Technical scheme be clearly and completely described, it is clear that described embodiment is part of the embodiment of the present invention, rather than
Whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art are not making creative work premise
Lower obtained every other embodiment, belongs to the scope of protection of the invention.
In view of existing virtual-number utilization rate it is relatively low the problem of, the embodiments of the invention provide a kind of virtual telephony
Method of calling and device；The technology can apply to during user dials virtual telephony；The technology can apply to purchase
Under the environment such as thing website, consultation platform, during consumer, businessman etc. are linked up by virtual telephony；The technology can be with
Realized using the software or hardware of correlation, be described below by embodiment.
Embodiment one：
The flow chart of the method for calling of the first virtual telephony shown in Figure 1, this method can be by voice network relations
Server in system performs；This method comprises the following steps：
Step S102, receive Client-initiated call instruction；Wherein, the call instruction includes virtual-number；
Step S104, call object corresponding to user and virtual-number is extracted from the corresponding relation list pre-saved；
Wherein, the corresponding relation of virtual-number, user and call object is preserved in the list；
Step S106, call above-mentioned call object.
Generally, user A using fixed line or mobile phone to call object A beat virtual telephony when, the calling can be dialed first
Virtual-number V corresponding to object A；When server receives the call instruction for carrying virtual-number V, generally can also receive
The accounts information of the user A；Server can be according to the user A and virtual-number V, from the corresponding relation list pre-saved
The user A, which is found, using virtual-number V is called to call object A, now, server call call object A (i.e. users
Place calls object A telephone number).
Similarly, user B to call object B beat virtual telephony when, above-mentioned virtual-number V can also be dialed；When server connects
When receiving the call instruction for carrying virtual-number V and user B accounts information, can according to the user B and virtual-number V,
The user B is found from the corresponding relation list pre-saved using virtual-number V is called to call object B, now, clothes
Business device calls call object A.
From the foregoing, virtual-number V can both realize the communication between user A and call object A, use can also be realized
Communication between family B and call object B；Similarly, virtual-number V can also realize logical between user C and calling terminal C
Letter；That is, same virtual-number can be for being communicated between multigroup terminal.
The method of calling of a kind of virtual telephony provided in an embodiment of the present invention, when receiving Client-initiated call instruction
When, call object corresponding to user and virtual-number is extracted from the corresponding relation list pre-saved, and call the calling pair
As；In which, call object of the user by the desired calling of a certain virtual-number is found by the corresponding relation of preservation, kept away
It is relatively low the virtual-number wasting of resources, utilization rate caused by the virtual-number of every group of user and call object distribution fixation have been exempted from
Problem, the multiple multiplexing of virtual-number is realized, improve the resource utilization of virtual-number.
Embodiment two：
The flow chart of the method for calling of second of virtual telephony shown in Figure 2, this method can be by voice network relations
Server in system performs；This method comprises the following steps：
Step S202, pass through PSTN (Public Switched Telephone Network, PSTN)
Network, receive Client-initiated call instruction；Wherein, the call instruction includes virtual-number, includes the account letter of user
Breath；Account information is usually the fixed line of user or the number of mobile phone；
Step S204, search the corresponding relation whether preserved in corresponding relation list with user and virtual-number；If
It is to perform step S212；If not, perform step S206；
, can be according to virtual when searching the corresponding relation for not having preservation and user and virtual-number in corresponding relation list
The temporary relation of number and call object, determines call object.Wherein, the temporary relation of virtual-number and call object, passes through
Following manner obtains：
(1) call request that user initiates first is received；Wherein, the call request includes call object；
(2) virtual-number in idle condition is obtained from the virtual-number set prestored；
(3) establish and preserve the temporary relation of virtual-number and call object.
By taking shopping platform as an example, corresponding button or icon, such as " contact business are usually provided with the commodity webpage of businessman
Button of family " etc.；Client A (equivalent to above-mentioned user) when browsing businessman A (equivalent to above-mentioned call object) commodity webpage,
Want to carry out telephonic communication with the businessman A, client A sends call request by way of clicking on above-mentioned button or icon；This is exhaled
Request is made to include call object, i.e. businessman A；Generally, user A relevant information is also included in the call request, for example, client
A accounts information, IP address etc..
After client A clicks on above-mentioned button or icon, that is, the interface of associated server is triggered, be client A from above-mentioned virtual number
Code collection obtains a virtual-number for being in idle condition in closing, client A is contacted businessman by dialing the virtual-number
A；Meanwhile in the server, the virtual-number is distributed to businessman A, that is, establishing the interim pass of the virtual-number and businessman A
System.
Specifically, according to virtual-number and the temporary relation of call object, call object is determined, specifically can be by following
Step S206 to step S210 is realized；
Step S206, search whether to preserve temporary relation corresponding to virtual-number；If it is, perform step S208；Such as
Fruit is no, performs step S210；
Step S208, temporary relation is released, preserve the corresponding relation of virtual-number, user and call object；It is determined that calling
Object；
When preserving temporary relation corresponding to virtual-number in server, generally illustrate that call object is sent out by user
Played call request, but user may also not with call object phone contact mistake；When receiving Client-initiated call instruction,
Illustrate that user's needs are formally sent with the call object to converse, now, the temporary relation is released, establishes virtual-number, user
With the corresponding relation of call object；, can be according to above-mentioned right when user, which reuses the virtual-number, calls the call object
It should be related to and call the call object, be matched without taking specific virtual-number with call object, and then one can be made virtually
Number can be that multigroup user and call object use.
Step S210, call error prompting is sent to user.
When in server without temporary relation corresponding to virtual-number is preserved, server is difficult to the virtual-number pair
The call object answered, now, server can send call error prompting to the terminal of user, can also send and operate to user
It is recommended that for example, call request is initiated on interpersonal interactive interface, to obtain correct virtual-number etc..
Step S212, call object corresponding to user and virtual-number is extracted from the corresponding relation list pre-saved；
Wherein, the corresponding relation of virtual-number, user and call object is preserved in the list；
Step S214, call above-mentioned call object.
A kind of method of calling of virtual telephony provided in an embodiment of the present invention, initiated when receiving user by PSTN network
Call instruction when, first search whether to preserve from the corresponding relation list pre-saved corresponding with user and virtual-number
Relation；If it is, extracting call object corresponding to user and virtual-number from the list, and call the call object；Such as
Fruit is no, then can determine call object according to virtual-number and the temporary relation of call object.In which, pass through preservation
Corresponding relation finds the call object that user wants calling by a certain virtual-number, avoids as every group of user and calling pair
The virtual-number wasting of resources, the problem of utilization rate is relatively low, realize virtual-number as caused by distribution fixed virtual-number
Repeatedly multiplexing, improve the resource utilization of virtual-number.
The schematic diagram of the virtual-number method of salary distribution in the first virtual telephony shown in Figure 3；And shown in Fig. 4
The schematic diagram of the virtual-number method of salary distribution in two kinds of virtual telephonies.
In traditional approach, the communication established if desired between multigroup terminal (i.e. multigroup user and call object), it is necessary to
Allocate multiple virtual-numbers in advance, fixed virtual-number is assigned between every group of terminal；As shown in figure 3, terminal A1 and terminal
Virtual-number V1 is assigned between B1；Virtual-number V2 is assigned between terminal A2 and terminal B2；By that analogy, n groups terminal needs
N virtual-number is wanted to support.
And in the method for calling for the virtual telephony that the present embodiment provides, between terminal A1 and terminal B1, terminal A2 and terminal
Between B2, until can be communicated between terminal An and terminal Bn using virtual-number V1；It is whole that every group of communication need to only be established
End and the corresponding relation of the virtual-number；, can be with by the corresponding relation for example, when terminal A1 dials virtual-number V
Find to establish between terminal A1, virtual-number V and terminal B1 and have corresponding relation, you can know that terminal A1 dials virtual-number V and is
Want contact terminal B1, now, server puts through terminal B1 telephone number；When terminal A2 dials virtual-number V, by this
Corresponding relation, which can find to establish between terminal A2, virtual-number V and terminal B2, corresponding relation, you can knows that terminal A2 is dialed
Virtual-number V is intended to contact terminal B2, and now, server puts through terminal B2 telephone number.
From described, even if the public virtual-number of multigroup terminal, can be distinguished not by the corresponding relation of foundation
Same call object, had both saved the resource of virtual-number, also will not bid mistake.
Embodiment three：
Corresponding to above method embodiment, a kind of structural representation of the calling device of virtual telephony shown in Figure 5；
The device can be arranged in the server in voice gateway system；The device includes such as lower part：
Command reception module 50, for receiving Client-initiated call instruction；Wherein, call instruction includes virtual number
Code；
Object extraction module 51, for being extracted from the corresponding relation list pre-saved corresponding to user and virtual-number
Call object；Wherein, the corresponding relation of virtual-number, user and call object is preserved in list；
Calling module 52, for calling the call object.
Further, said apparatus also includes：Searching modul, whether preserve and use for searching in corresponding relation list
Family and the corresponding relation of virtual-number；Trigger module, if for being preserved and user and virtual-number in corresponding relation list
Corresponding relation, triggering object extraction module operation；Object determining module, if in corresponding relation list without preserve with
User and the corresponding relation of virtual-number, according to virtual-number and the temporary relation of call object, determine call object.
Further, the temporary relation of above-mentioned virtual-number and call object, is obtained by following manner：It is first to receive user
The call request of secondary initiation；Wherein, the call request includes call object；Obtained from the virtual-number set prestored
Virtual-number in idle condition；Establish and preserve virtual-number and the temporary relation of call object.
Further, above-mentioned object determining module, is additionally operable to：Search whether to preserve corresponding to virtual-number and close temporarily
System；If it is, releasing temporary relation, the corresponding relation of virtual-number, user and call object is preserved；Determine call object；Such as
Fruit is no, and call error prompting is sent to user.
Further, above-mentioned command reception module, is additionally operable to：By PSTN network, Client-initiated call instruction is received；
Wherein, the accounts information of user is also included in call instruction.
The calling device of a kind of virtual telephony provided in an embodiment of the present invention, when receiving Client-initiated call instruction
When, call object corresponding to user and virtual-number is extracted from the corresponding relation list pre-saved, and call the calling pair
As；In which, call object of the user by the desired calling of a certain virtual-number is found by the corresponding relation of preservation, kept away
It is relatively low the virtual-number wasting of resources, utilization rate caused by the virtual-number of every group of user and call object distribution fixation have been exempted from
Problem, the multiple multiplexing of virtual-number is realized, improve the resource utilization of virtual-number.
A kind of method of calling of virtual telephony and the computer program product of device that the embodiment of the present invention is provided, including
The computer-readable recording medium of program code is stored, the instruction that described program code includes can be used for performing previous methods reality
The method described in example is applied, specific implementation can be found in embodiment of the method, will not be repeated here.
If the function is realized in the form of SFU software functional unit and is used as independent production marketing or in use, can be with
It is stored in a computer read/write memory medium.Based on such understanding, technical scheme is substantially in other words
The part to be contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are causing a computer equipment (can be
People's computer, server, or network equipment etc.) perform all or part of step of each embodiment methods described of the present invention.
And foregoing storage medium includes：USB flash disk, mobile hard disk, read-only storage (ROM, Read-Only Memory), arbitrary access are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.
Finally it should be noted that：Embodiment described above, it is only the embodiment of the present invention, to illustrate the present invention
Technical scheme, rather than its limitations, protection scope of the present invention is not limited thereto, although with reference to the foregoing embodiments to this hair
It is bright to be described in detail, it will be understood by those within the art that：Any one skilled in the art
The invention discloses technical scope in, it can still modify to the technical scheme described in previous embodiment or can be light
Change is readily conceivable that, or equivalent substitution is carried out to which part technical characteristic；And these modifications, change or replacement, do not make
The essence of appropriate technical solution departs from the spirit and scope of technical scheme of the embodiment of the present invention, should all cover the protection in the present invention
Within the scope of.Therefore, protection scope of the present invention described should be defined by scope of the claims.
Claims (10)
- A kind of 1. method of calling of virtual telephony, it is characterised in that including：Receive Client-initiated call instruction；Wherein, the call instruction includes virtual-number；Call object corresponding to the user and the virtual-number is extracted from the corresponding relation list pre-saved；Wherein, The corresponding relation of virtual-number, user and call object is preserved in the list；Call the call object.
- 2. according to the method for claim 1, it is characterised in that it is described reception Client-initiated call instruction the step of it Afterwards, methods described also includes：Search the corresponding relation whether preserved in corresponding relation list with the user and the virtual-number；Calling corresponding to the user and the virtual-number is extracted from the corresponding relation list pre-saved if it is, performing The step of object；If not, according to the virtual-number and the temporary relation of call object, call object is determined.
- 3. according to the method for claim 2, it is characterised in that the temporary relation of the virtual-number and call object, lead to Cross following manner acquisition：Receive the call request that user initiates first；Wherein, the call request includes call object；The virtual-number in idle condition is obtained from the virtual-number set prestored；Establish and preserve the temporary relation of the virtual-number and the call object.
- 4. according to the method for claim 3, it is characterised in that described according to the interim of the virtual-number and call object Relation, the step of determining call object, including：Search whether to preserve temporary relation corresponding to the virtual-number；If it is, releasing the temporary relation, the corresponding pass of the virtual-number, the user and the call object is preserved System；Determine call object；If not, send call error prompting to the user.
- 5. according to the method for claim 1, it is characterised in that described the step of receiving Client-initiated call instruction, bag Include：By PSTN network, Client-initiated call instruction is received；Wherein, the account of the user is also included in the call instruction Family information.
- A kind of 6. calling device of virtual telephony, it is characterised in that including：Command reception module, for receiving Client-initiated call instruction；Wherein, the call instruction includes virtual-number；Object extraction module, it is corresponding for extracting the user and the virtual-number from the corresponding relation list pre-saved Call object；Wherein, the corresponding relation of virtual-number, user and call object is preserved in the list；Calling module, for calling the call object.
- 7. device according to claim 6, it is characterised in that described device also includes：Searching modul, for searching the corresponding pass whether preserved in corresponding relation list with the user and the virtual-number System；Trigger module, if for preserving the corresponding relation with the user and the virtual-number in corresponding relation list, Trigger the object extraction module operation；Object determining module, if corresponding with the user and the virtual-number for not having to preserve in corresponding relation list Relation, according to the virtual-number and the temporary relation of call object, determine call object.
- 8. device according to claim 7, it is characterised in that the temporary relation of the virtual-number and call object, lead to Cross following manner acquisition：Receive the call request that user initiates first；Wherein, the call request includes call object；The virtual-number in idle condition is obtained from the virtual-number set prestored；Establish and preserve the temporary relation of the virtual-number and the call object.
- 9. device according to claim 8, it is characterised in that the object determining module, be additionally operable to：Search whether to preserve temporary relation corresponding to the virtual-number；If it is, releasing the temporary relation, the corresponding pass of the virtual-number, the user and the call object is preserved System；Determine call object；If not, send call error prompting to the user.
- 10. device according to claim 6, it is characterised in that the command reception module, be additionally operable to：By PSTN network, Client-initiated call instruction is received；Wherein, the account of the user is also included in the call instruction Family information.
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| CN110198360A (en) * | 2018-04-19 | 2019-09-03 | 腾讯科技（深圳）有限公司 | Method, apparatus, storage medium and the electronic device of number assignment |
| CN110198360B (en) * | 2018-04-19 | 2021-06-25 | 腾讯科技（深圳）有限公司 | Number allocation method, device, storage medium and electronic device |
| CN111263013A (en) * | 2018-12-03 | 2020-06-09 | 鼎桥通信技术有限公司 | Method and system for calling back private network terminal by public network terminal |
| CN111131928A (en) * | 2019-12-18 | 2020-05-08 | 北京佳讯飞鸿电气股份有限公司 | Method and device for realizing incomplete ringing set |
| CN111953851A (en) * | 2020-07-27 | 2020-11-17 | 北京小米松果电子有限公司 | Communication method, communication device, and storage medium |
| CN113301212A (en) * | 2021-01-26 | 2021-08-24 | 阿里巴巴集团控股有限公司 | Call processing method, device, electronic equipment, storage medium and program product |
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