CN110012174A - A kind of communication means and device, a kind of distribution method and device of order number - Google Patents

A kind of communication means and device, a kind of distribution method and device of order number Download PDF

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Publication number
CN110012174A
CN110012174A CN201810008059.3A CN201810008059A CN110012174A CN 110012174 A CN110012174 A CN 110012174A CN 201810008059 A CN201810008059 A CN 201810008059A CN 110012174 A CN110012174 A CN 110012174A
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Prior art keywords
order
request instruction
module
target user
logistics
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Inventor
欧阳诗波
谢道成
邹晓聪
孙淼
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Alibaba Group Holding Ltd
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Alibaba Group Holding Ltd
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Priority to CN201810008059.3A priority Critical patent/CN110012174A/en
Publication of CN110012174A publication Critical patent/CN110012174A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/22Arrangements for supervision, monitoring or testing
    • H04M3/229Wire identification arrangements; Number assignment determination
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42008Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers

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  • Business, Economics & Management (AREA)
  • Economics (AREA)
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  • Entrepreneurship & Innovation (AREA)
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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The embodiment of the present application provides a kind of communication means and device, a kind of distribution method and device of order number, and the communication means includes: to receive the request instruction for being directed to the first number of logistics order;According to the request instruction, the second number associated with first number is obtained;Determine target user corresponding with second number;The request instruction is forwarded to the target user, to realize when dispensing order, the not direct real connection number with user is contacted, and is avoided the real connection number of open user, is protected privacy of user.

Description

A kind of communication means and device, a kind of distribution method and device of order number
Technical field
This application involves fields of communication technology, more particularly to a kind of communication means, a kind of communication device, a kind of order number The distribution method of code and a kind of distributor of order number.
Background technique
Secret protection is increasingly valued by people.For example, mainly being exhaled by AXB and two kinds of AXN in the communications industry Control technology is to realize the protection to privacy of user.
AXB Call- Control1 technology, which refers to by distributing a secret protection number X between A number and B number, to be realized To the privacy protection function of AB number.A, which dials X number, can be transferred to B number, at the same B dial X number can also be relayed To A number, and other number calls X number can be prompted as spacing.Similarly, AXN Call- Control1 technology is also by A A secret protection number X is distributed between number and B number to realize that the privacy protection function to AB number, A dial X number B number can be transferred to.Unlike, B number and any other number can also be turned by dialing X number It is connected to A number.
Currently, X number can be multiplexed, and the X number in AXN Call- Control1 technology is then difficult in AXB Call- Control1 technology To realize multiplexing.For example, it is assumed that the case where existing simultaneously following two group bindings relationship: A1XN and A2XN, then when B number (No. N One of code) calling X number when, just can not clearly be specifically that be transferred to A1 number or A2 number.Due to No. X in AXN Code can not be multiplexed, and just need a large amount of number resource to support portfolio when causing in actual application using AXN mode Demand.If certain company has 100,000 orders to generate for one day, it is necessary to which 100,000 X numbers to provide these orders privacy guarantor Shield, the number quantity and cost of occupancy are very huge.
Summary of the invention
In view of the above problems, it proposes the embodiment of the present application and overcomes the above problem or at least partly in order to provide one kind A kind of communication means, a kind of communication device, a kind of distribution method of order number and the corresponding one kind to solve the above problems is ordered The distributor of single numbers.
To solve the above-mentioned problems, this application discloses a kind of communication means, comprising:
Receive the request instruction for being directed to the first number of logistics order;
According to the request instruction, the second number associated with first number is obtained;
Determine target user corresponding with second number;
The request instruction is forwarded to the target user.
To solve the above-mentioned problems, this application discloses a kind of communication means characterized by comprising
Receive the request instruction for being directed to the first number of business object;
According to the request instruction, the second number of target service object associated with first number is obtained;
Determine target user corresponding with second number;
The request instruction is forwarded to the target user.
To solve the above-mentioned problems, this application discloses a kind of communication means, comprising:
Receive the inquiry instruction that operator is directed to the first number of logistics order;
According to the inquiry instruction, confirm whether first number is associated with multiple numbers;
When first number is associated with multiple numbers, the second number of operator's transmission is obtained;
Determine target user corresponding with second number;
The request instruction is forwarded to the target user.
To solve the above-mentioned problems, this application discloses a kind of distribution methods of order number, comprising:
Obtain multiple orders;
Determine the allocation proportion of the second number;
According to the allocation proportion, the multiple order is divided into multiple order set;
Respectively each order set distributes the first number of logistics order, the corresponding logistics order of each order set First number is different;
The second number of each Order splitting in respectively described each order set, second number is in current order It is different in set;
When receiving the request instruction for first number of logistics order, the request instruction is forwarded to target User.
To solve the above-mentioned problems, this application discloses a kind of distribution methods of order number, comprising:
Multiple orders are divided into multiple order set;
Respectively each order set distributes the first number of logistics order, the corresponding logistics order of each order set First number is different;
The second number of each Order splitting in respectively described each order set, second number is in current order It is different in set;
When receiving the request instruction for first number of logistics order, the request instruction is forwarded to target User.
To solve the above-mentioned problems, this application discloses a kind of communication devices, comprising:
Receiving module, for receiving the request instruction for being directed to the first number of logistics order;
Module is obtained, for obtaining the second number associated with first number according to the request instruction;
Determining module, for determining target user corresponding with second number;
Interconnecting module, for the request instruction to be forwarded to the target user.
To solve the above-mentioned problems, this application discloses a kind of communication devices, comprising:
Command reception module, for receiving the request instruction for being directed to the first number of business object;
Number obtains module, for obtaining target service associated with first number according to the request instruction Second number of object;
User's determining module, for determining target user corresponding with second number;
Interconnecting module is instructed, for the request instruction to be forwarded to the target user.
To solve the above-mentioned problems, this application discloses a kind of communication devices, comprising:
Receiving module, the inquiry instruction for being directed to the first number of logistics order for receiving operator;
Confirmation module, for confirming whether first number is associated with multiple numbers according to the inquiry instruction;
Obtain module, for when first number is associated with multiple numbers, obtain that the operator transmits the Two numbers;
Determining module, for determining target user corresponding with second number;
Interconnecting module, for the request instruction to be forwarded to the target user.
To solve the above-mentioned problems, this application discloses a kind of distributors of order number, comprising:
Module is obtained, for obtaining multiple orders;
Determining module, for determining the allocation proportion of the second number;
Division module, for according to the allocation proportion, the multiple order to be divided into multiple order set;
First distribution module distributes the first number of logistics order, each order for respectively each order set It is different to gather corresponding the first number of logistics order;
Second distribution module, it is described for being respectively the second number of each Order splitting in each order set Second number is different in current order set;
Interconnecting module, for when receiving the request instruction for first number of logistics order, by the request Instruction is forwarded to target user.
To solve the above-mentioned problems, this application discloses a kind of distributors of order number, comprising:
Order set division module, for multiple orders to be divided into multiple order set;
First Number Assignment Module distributes the first number of logistics order for respectively each order set, described each Corresponding the first number of logistics order of order set is different;
Second Number Assignment Module, for being respectively the second number of each Order splitting in each order set, Second number is different in current order set;
Request instruction interconnecting module, for inciting somebody to action when receiving the request instruction for first number of logistics order The request instruction is forwarded to target user.
Compared with the background art, the embodiment of the present application includes the following advantages:
The embodiment of the present application can be according to the request when receiving the request instruction for the first number of logistics order Instruction obtains the second number associated with the first number and determination target user corresponding with second number, then will Above-mentioned request instruction is forwarded to target user, to realize when dispensing order, the not direct real connection number with user Code is contacted, and is avoided the real connection number of open user, is protected privacy of user.The present embodiment by receive dial When playing the instruction of privacy number, by obtaining target order number associated with the privacy number, realize to privacy number Multiplexing, allow multiple orders to be multiplexed the same privacy number, improve the reusing degree of privacy number, reduce needs point The quantity for the privacy number matched greatly reduces the cost that privacy number assignment is had.
Detailed description of the invention
Fig. 1 is a kind of step flow diagram of communication means of the application one embodiment;
Fig. 2 is the step flow diagram of another communication means of the application one embodiment;
Fig. 3 is the step flow diagram of another communication means of the application one embodiment;
Fig. 4 is a kind of calling timing diagram of communication means of the application one embodiment;
Fig. 5 is a kind of step flow diagram of the distribution method of order number of the application one embodiment;
Fig. 6 is the step flow diagram of the distribution method of another order number of the application one embodiment;
Fig. 7 is a kind of schematic block diagram of communication device of the application one embodiment;
Fig. 8 is the schematic block diagram of another communication device of the application one embodiment;
Fig. 9 is the schematic block diagram of another communication device of the application one embodiment;
Figure 10 is a kind of schematic block diagram of the distributor of order number of the application one embodiment
Figure 11 is the schematic block diagram of the distributor of another order number of the application one embodiment.
Specific embodiment
In order to make the above objects, features, and advantages of the present application more apparent, with reference to the accompanying drawing and it is specific real Applying mode, the present application will be further described in detail.
Referring to Fig.1, a kind of step flow diagram of communication means of the application one embodiment is shown, it specifically can be with Include the following steps:
Step 101, the request instruction for being directed to the first number of logistics order is received;
It should be noted that this method can be applied to deliver part fastly, take out food delivery and other logistics distribution industries. Therefore, logistics order can be express delivery order, is also possible to take out order or other kinds of order, the present embodiment do not make this It limits.
In the embodiment of the present application, the first number can be in advance be each logistics Order splitting privacy number, first User can be contacted by dialing the privacy number with addressee user, to avoid the actual telephone number for directly dialing addressee user Code, or the actual telephone number of addressee user is printed on the single privacy leakage for going up the addressee user to caused by express delivery face.The One user can refer to the dispatching person of current logistics order.
It can be one privacy number of each express delivery Order splitting for delivering part fastly.When dispatching person is sending part process In when needing to contact addressee user, the privacy number can be dialed.
It should be noted that the privacy number can be printed directly on the list of express delivery face, dispatching person can be fast by checking It passs face and singly knows the corresponding privacy number of the list express delivery;Privacy number also can store in the portable portable dress of dispatching person In setting, dispatching person can be used the marks such as two dimensional code or bar code on portable device scanning express delivery face list and obtain the list express delivery Corresponding privacy number.The present embodiment is not construed as limiting the privacy number for how obtaining logistics order.
In the embodiment of the present application, when dispatching person needs to contact addressee user, it is corresponding hidden that the list order can be dialed Private number so that system, which can receive dispatching person, dials the instruction of the dispatching order privacy number, and makes sound to the instruction It answers.
Step 102, according to the request instruction, the second number associated with first number is obtained;
In the embodiment of the present application, the second number can be the corresponding number of order currently dispensed.For example, Second number can be order number, be also possible to a number for carrying out obtaining after certain processing to order number, can also be by According to other rule distribution can a number corresponding with the order, the present embodiment is not construed as limiting this.
In order to subtract the quantity of under absorbed privacy number, the reusing degree of each privacy number is improved, can be multiple logistics Order splitting one identical privacy number, and the privacy number is associated with the second number of each logistics order.In order to It is easy to understand, the present embodiment carries out subsequent explanation so that the second number is the order number of logistics order as an example.
In the concrete realization, system can ask after receiving dispatching person and dialing the request instruction of privacy number according to this Instruction is asked, traverses preset digitmap first.
In the embodiment of the present application, preset digitmap may include the allocated whole privacy numbers, with And the corresponding order number of each privacy number.
In general, in order to improve the reusing degree of each privacy number, it can be respectively by each privacy number and multiple order numbers Code is associated.For example, 1000 orders of a privacy number-associated.Certainly, quantity on order associated with each privacy number It can be identical, be also possible to different, the present embodiment is not construed as limiting this.
It should be noted that in preset digitmap, order number associated with each privacy number can be with It is the order number initial when generating the order, is also possible to carry out initial order number treated number.
For example, order number 20180101154730000036271, the order is expressed as a logistics order It is to place an order within 30 seconds 47 minutes at 15 points in afternoon on January 1st, 2018, the order that the sequence that places an order is 000036271.In digitmap In, directly the order number and some privacy number can be associated;The order can also be handled, with treated Some number is associated such as latter six 036271 of the order number with some privacy number for order number.The present embodiment pair This is not construed as limiting.
In the embodiment of the present application, after traversing preset digitmap, if it is confirmed that dispatching person currently dialed First number is associated with multiple numbers, then can further obtain and first number associated second from multiple numbers Number.
In the concrete realization, when the first number for confirming that dispatching person currently dials is associated with multiple numbers, Ke Yiti Show that dispatching person inputs the second number, i.e. target order number.After dispatching person inputs correct second number, system be can receive Above-mentioned second number inputted to dispatching person, and for further processing.
Step 103, target user corresponding with second number is determined;
In the embodiment of the present application, after dispatching person inputs correct target order number, system can be according to input Target order number determines the corresponding target user of the list order.
In general, user needs when lower single by the contact number input system of oneself, with facilitate dispatching person in dispatching into Row connection.Therefore, system can inquire the true connection of the corresponding user of the list order after receiving target order number Number.
Step 104, the request instruction is forwarded to the target user.
In the embodiment of the present application, after determining target user, system can transfer the request instruction of dispatching person To the true contact number of the target user, contacting between dispatching person and user is connected.
It in the embodiment of the present application, can be according to this when receiving the request instruction for the first number of logistics order Request instruction obtains the second number associated with the first number and determination target user corresponding with second number, so After above-mentioned request instruction will be forwarded to target user, it is not direct true with user to realize when dispensing order It is that number is contacted, avoids the real connection number of open user, protect privacy of user.The present embodiment is by receiving To when the instruction for dialing privacy number, by obtaining target order number associated with the privacy number, realize to privacy The multiplexing of number allows multiple orders to be multiplexed the same privacy number, improves the reusing degree of privacy number, and reducing needs The quantity for the privacy number to be distributed greatly reduces the cost that privacy number assignment is had.
Referring to Fig. 2, the step flow diagram of another communication means of the application one embodiment is shown, specifically may be used To include the following steps:
Step 201, the request instruction for being directed to the first number of business object is received;
Step 202, according to the request instruction, the second of target service object associated with first number is obtained Number;
Step 203, target user corresponding with second number is determined;
Step 204, the request instruction is forwarded to the target user.
It should be noted that the business object in the present embodiment can be different when this method is applied to different field. For example, business object can be logistics order when this method is applied to logistics distribution field;When this method is led applied to electric business When domain, business object can be the commodity that user is chosen.The present embodiment is not construed as limiting the concrete type of business object.
In the embodiment of the present application, the first number can be the pre-assigned privacy number of system.In order to realize to privacy The multiplexing of number can be respectively that associated with each privacy number business object distributes an associated numbers, i.e. the second number, The number that second number can be the extension number of business object or distribute according to other principles.
When receiving the request for dialing some privacy number, the association number of target service object can be further obtained Code, so that it is determined that target service object out, and above-mentioned request instruction is forwarded to the corresponding target user of target service object.
Referring to Fig. 3, the step flow diagram of another communication means of the application one embodiment is shown, specifically may be used To include the following steps:
Step 301, the inquiry instruction that operator is directed to the first number of logistics order is received;
It should be noted that this method can be applied to deliver part fastly, take out food delivery and other logistics distribution industries. In order to make it easy to understand, the present embodiment is to carry out subsequent introduction for the application in delivering part fastly.
It in the embodiment of the present application, can be each express delivery Order splitting one in order to protect the privacy of express delivery addressee user A privacy number, that is, the first number.When dispatching person needs to contact addressee user during sending part, the privacy can be dialed Number.
In the embodiment of the present application, business system is when receiving dispatching person and dialing the instruction of the privacy number, can be with An inquiry instruction is generated according to the instruction, and the inquiry instruction is sent to operation system.Operation system is receiving above-mentioned look into After asking instruction, which can be made a response.
Step 302, according to the inquiry instruction, confirm whether first number is associated with multiple numbers;
In the embodiment of the present application, in order to subtract the quantity of under absorbed privacy number, the multiplexing of each privacy number is improved Degree, operation system can be the identical privacy number of multiple express delivery Order splittings one, and by the privacy number and each express delivery The order number of order is associated.
In the concrete realization, operation system can refer to after receiving the inquiry instruction of business system according to the inquiry It enables and traverses preset digitmap, to confirm whether current privacy number is associated with multiple order numbers.
Step 303, when first number is associated with multiple numbers, No. second of operator's transmission is obtained Code;
In the embodiment of the present application, when the privacy number and multiple orders that operation system confirmation business system transmits When associated, business system can be required to provide specific target order number, that is, the second number.
In the concrete realization, target order number can be to be input in the system of operator by dispatching person and obtain.
For example, business system can prompt this to match when the privacy number that dispatching person dials is associated with multiple orders The person of sending inputs correct target order number.After dispatching person inputs the target order number of current order by mobile phone, operation The number transfer to operation system can be confirmed whether inputted target order number is correct by operation system by quotient system system.
Step 304, target user corresponding with second number is determined;
In the embodiment of the present application, after the target order number that operation system determines that dispatching person inputs is correct, Ke Yijin One step determines the target user of current express delivery order by the number, then executes step 305, the request of dispatching person is referred to Order is forwarded to the target user, connects contacting between dispatching person and user.
Step 305, the request instruction is forwarded to the target user.
In the embodiment of the present application, operation system can be one privacy number of each Order splitting, when dispatching person is matching Send when order can by dialing the privacy number and its corresponding order number, thus realize with the target user of the order it Between connection.The present embodiment is realized the multiplexing to privacy number, is reduced by the way that privacy number is associated with order number The quantity and cost of the privacy number of distribution.
In order to make it easy to understand, being made a presentation below with a complete example to the communication means of the application.
As shown in figure 4, being the calling timing diagram of the communication means of the application.In Fig. 4, B number, which can be to correspond to, matches The phone number for the person of sending.When dispatching person is when dispensing certain single express delivery order, privacy number (i.e. Fig. 4 of the list order can be dialed In X number).Operator can receive the instruction that dispatching person dials the privacy number, and the instruction is sent to business system System, is inquired by operation system, confirms whether the privacy number is associated with multiple order numbers (i.e. A number in Fig. 4). If so, corresponding prompt can be played by IVR (Interactive Voice Response, i.e. interactive voice answering) Sound, it is desirable that dispatching person inputs correct extension number, which can be current express delivery associated with the privacy number and order Single order number is also possible to carry out order number treated number.Certainly, above-mentioned extension number can also be according to other rule The number not being directly linked with order then distributed.For example, can distribute extension number according to user, each user is one corresponding Extension number.After dispatching person inputs correct extension number (i.e. A1 number in Fig. 4), speech channel can be subsequently entered A1 by operation system Number, to realize the connection between the B number of dispatching person and the A1 number of target user.
Referring to Fig. 5, a kind of step process signal of the distribution method of order number of the application one embodiment is shown Figure, can specifically include following steps:
Step 501, multiple orders are obtained;
It should be noted that this method can be applied to deliver part fastly, take out food delivery and other logistics distribution industries, The present embodiment is not construed as limiting this.
It in the embodiment of the present application, can be each dispatching Order splitting one the in order to protect the privacy of addressee user One number, first number can be privacy number.Therefore, multiple orders can be obtained first.The above order can be express delivery Order, takes out order or other kinds of logistics order, the present embodiment are also not construed as limiting this.
Step 502, the allocation proportion of the second number is determined;
In the embodiment of the present application, the second number can be and the practical corresponding number of each logistics order.For example, order Number carries out treated other numbers to order number.
After obtaining multiple orders, the allocation proportion of the second number can be determined.The allocation proportion of second number can be When referring to subsequent allocations privacy number, privacy number should associated order quantity.
For example, after getting 100,000 orders, however, it is determined that need to distribute 100 privacy numbers, so that each privacy number Code is associated with 1000 orders, then can determine that the allocation proportion is 1:1000.
Certainly, those skilled in the art can according to actual needs, determine the specific value size of Order splitting ratio, this Embodiment is not construed as limiting this.
Step 503, according to the allocation proportion, the multiple order is divided into multiple order set;
In the embodiment of the present application, after determining allocation proportion, multiple orders can be divided into multiple according to the ratio Order set.
In the concrete realization, the total quantity of multiple orders can be determined first, then according to above-mentioned allocation proportion, determined each Quantity on order in a order set, so that multiple orders are divided into multiple order set according to quantity on order.
Such as above-mentioned example, if allocation proportion is that 1:1000 can be divided into 100 for 100,000 orders Order set, so that including 1000 orders in each order set.
Certainly, it when dividing order set, can be carried out according to average or non-average mode.That is, obtained after dividing Quantity on order included in each order set can be identical, be also possible to different, the present embodiment does not limit this It is fixed.
Step 504, respectively each order set distributes the first number of logistics order, and each order set is corresponding The first number of logistics order is different;
It in the embodiment of the present application, can be respectively each order set distribution after completing the division to order set One privacy number.
It should be noted that the corresponding privacy number of each order set should be mutually different.For example, showing above-mentioned Example in 100 order set, 100 privacy numbers should be distributed in total so that each order set respectively with a privacy Number is corresponding, and above-mentioned 100 privacy numbers are different.
Step 505, the second number of each Order splitting in respectively described each order set, second number exist It is different in current order set;
In the embodiment of the present application, it after the distribution for completing privacy number, can continue as every in each order set One Order splitting, one number.
It should be noted that for the same order set, the order number of each order wherein included should not be mutually not Order number in identical but different order set then can be identical.
For example, the privacy number of distribution is A1, and the order number of each order can in set A for order set A Think 1,2 ..., 1000;And for order set B, the privacy number of distribution is B1 (B1 ≠ A1), then each in set B The order number of a order can for 1001,1002 ..., 2000, or 1,2 ..., 1000, the present embodiment is to this It is not construed as limiting.
Step 506, when receiving the request instruction for first number of logistics order, the request instruction is turned It is connected to target user.
In the embodiment of the present application, the request instruction for the first number of logistics order can be the assignment person of sending and order in dispatching When needing to contact addressee user in single process, the privacy number of the order is dialed, is contacted with request with addressee user Instruction.
In the concrete realization, when receiving the request instruction for the first number of logistics order, can determine first and Then associated second number of first number determines corresponding with the second number target user, so as to will be above-mentioned Request instruction is forwarded to target user.
By step 101- step 104 and step 301- step in step 506 in this present embodiment and above-described embodiment 305 is similar, can be mutually refering to the present embodiment repeats no more this.
In the embodiment of the present application, by obtaining multiple orders, and the allocation proportion of order number is determined, it then can be by According to above-mentioned allocation proportion, multiple orders are divided into multiple order set, and then respectively each order set distribution logistics is ordered Each Order splitting order number in single privacy number and each order set, may be implemented the multiplexing to privacy number, Reduce the quantity and cost of the privacy number of distribution.
Referring to Fig. 6, the step process for showing the distribution method of another order number of the application one embodiment is shown It is intended to, can specifically include following steps:
Step 601, multiple orders are divided into multiple order set;
It in the embodiment of the present application, can be hidden for each dispatching Order splitting one in order to protect the privacy of addressee user Private number.The above order can be express delivery order, take out order or other kinds of dispatching order, the present embodiment to this also It is not construed as limiting.
In the concrete realization, multiple orders can be determined first, and multiple orders are then divided into multiple order set.
It in the embodiment of the present application, can be according to mean allocation when multiple orders are divided into multiple order set Mode is divided, i.e., after division, so that the quantity on order in each order set keeps identical;It can also be according to non-average The mode of distribution is divided, i.e., after division, the quantity on order in each order set is also possible to different.Certainly, originally Field technical staff can also use other division modes according to actual needs, for example, according to the difference in region belonging to user It is divided, or is divided according to the difference in the initial dispatching place of order, the present embodiment is not construed as limiting this.
Step 602, respectively each order set distributes the first number of logistics order, and each order set is corresponding The first number of logistics order is different;
Step 603, the second number of each Order splitting in respectively described each order set, second number exist It is different in current order set;
Step 604, when receiving the request instruction for first number of logistics order, the request instruction is turned It is connected to target user.
, the Ke Yixiang similar with step 503- step 505 in above-described embodiment by step 602- step 604 in this present embodiment Mutually refering to the present embodiment repeats no more this.
It should be noted that for simple description, therefore, it is stated as a series of action groups for embodiment of the method It closes, but those skilled in the art should understand that, the embodiment of the present application is not limited by the described action sequence, because according to According to the embodiment of the present application, some steps may be performed in other sequences or simultaneously.Secondly, those skilled in the art also should Know, the embodiments described in the specification are all preferred embodiments, and related movement not necessarily the application is implemented Necessary to example.
Referring to Fig. 7, a kind of schematic block diagram of communication device of the application one embodiment is shown, it specifically can be with Including following module:
Receiving module 701, for receiving the request instruction for being directed to the first number of logistics order;
Module 702 is obtained, for obtaining the second number associated with first number according to the request instruction;
Determining module 703, for determining target user corresponding with second number;
Interconnecting module 704, for the request instruction to be forwarded to the target user.
In the embodiment of the present application, the receiving module 701 can specifically include following submodule:
Receiving submodule dials the instruction of the first number of logistics order for receiving the first user.
In the embodiment of the present application, the acquisition module 702 can specifically include following submodule:
Submodule is traversed, for traversing preset digitmap according to the request instruction;
Acquisition submodule is used for when confirming that first number is associated with multiple numbers, from the multiple number Obtain the second number associated with first number.
In the embodiment of the present application, the acquisition submodule can specifically include such as lower unit:
Prompt unit, for prompting the first user to input No. second when confirmation described first is associated with multiple numbers Code;
Receiving unit, for receiving second number of the first user input.
Referring to Fig. 8, the schematic block diagram of another communication device of the application one embodiment is shown, specifically may be used To include following module:
Command reception module 801, for receiving the request instruction for being directed to the first number of business object;
Number obtains module 802, for obtaining target industry associated with first number according to the request instruction Second number of business object;
User's determining module 803, for determining target user corresponding with second number;
Interconnecting module 804 is instructed, for the request instruction to be forwarded to the target user.
Referring to Fig. 9, the schematic block diagram of another communication device of the application one embodiment is shown, specifically may be used To include following module:
Receiving module 901, the inquiry instruction for being directed to the first number of logistics order for receiving operator;
Confirmation module 902, for confirming whether first number is associated with multiple numbers according to the inquiry instruction;
Module 903 is obtained, for when first number is associated with multiple numbers, obtaining operator's transmission Second number;
Determining module 904, for determining target user corresponding with second number;
Interconnecting module 905, for the request instruction to be forwarded to the target user.
In the embodiment of the present application, the inquiry instruction can dial the instruction life of first number according to the first user At second number can be input in the system of the operator by first user and be obtained.
In the embodiment of the present application, the confirmation module 902 can specifically include following submodule:
Submodule is traversed, for preset digitmap being traversed, to confirm the number one according to the inquiry instruction Whether code is associated with multiple numbers.
Referring to Fig.1 0, show a kind of schematic structure frame of the distributor of order number of the application one embodiment Figure, can specifically include following module:
Module 1001 is obtained, for obtaining multiple orders;
Determining module 1002, for determining the allocation proportion of the second number;
Division module 1003, for according to the allocation proportion, the multiple order to be divided into multiple order set;
First distribution module 1004 distributes the first number of logistics order for respectively each order set, described each Corresponding the first number of logistics order of order set is different;
Second distribution module 1005, for being respectively the second number of each Order splitting in each order set, Second number is different in current order set;
Interconnecting module 1006 will be described for when receiving the request instruction for first number of logistics order Request instruction is forwarded to target user.
In the embodiment of the present application, the division module 1003 can specifically include following submodule:
Order total amount determines submodule, for determining the total quantity of multiple orders;
Quantity on order determines submodule, for determining the quantity on order in each order set according to the allocation proportion;
Order set divides submodule, for according to the quantity on order, the multiple order to be divided into multiple orders Set.
In the embodiment of the present application, the interconnecting module 1006 can specifically include following submodule:
Second number determines submodule, for when receiving the request instruction for first number of logistics order, Determine the second number associated with first number;
Target user determines submodule, for determining target user corresponding with second number;
Request instruction switching submodule, for the request instruction to be forwarded to the target user.
Referring to Fig.1 1, show the schematic structure of the distributor of another order number of the application one embodiment Block diagram can specifically include following module:
Order set division module 1101, for multiple orders to be divided into multiple order set;
First Number Assignment Module 1102 distributes the first number of logistics order for respectively each order set, described Corresponding the first number of logistics order of each order set is different;
Second Number Assignment Module 1103, for being respectively each Order splitting second in each order set Code, second number are different in current order set;
Request instruction interconnecting module 1104, for receiving the request instruction for first number of logistics order When, the request instruction is forwarded to target user.
For device embodiment, since it is basically similar to the method embodiment, related so being described relatively simple Place illustrates referring to the part of embodiment of the method.
All the embodiments in this specification are described in a progressive manner, the highlights of each of the examples are with The difference of other embodiments, the same or similar parts between the embodiments can be referred to each other.
It should be understood by those skilled in the art that, the embodiments of the present application may be provided as method, apparatus or calculating Machine program product.Therefore, the embodiment of the present application can be used complete hardware embodiment, complete software embodiment or combine software and The form of the embodiment of hardware aspect.Moreover, the embodiment of the present application can be used one or more wherein include computer can With in the computer-usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) of program code The form of the computer program product of implementation.
In a typical configuration, the computer equipment includes one or more processors (CPU), input/output Interface, network interface and memory.Memory may include the non-volatile memory in computer-readable medium, random access memory The forms such as device (RAM) and/or Nonvolatile memory, such as read-only memory (ROM) or flash memory (flash RAM).Memory is to calculate The example of machine readable medium.Computer-readable medium includes that permanent and non-permanent, removable and non-removable media can be with Realize that information is stored by any method or technique.Information can be computer readable instructions, data structure, the module of program or Other data.The example of the storage medium of computer includes, but are not limited to phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other kinds of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory techniques, CD-ROM are read-only Memory (CD-ROM), digital versatile disc (DVD) or other optical storage, magnetic cassettes, tape magnetic disk storage or Other magnetic storage devices or any other non-transmission medium, can be used for storage can be accessed by a computing device information.According to Herein defines, and computer-readable medium does not include non-persistent computer readable media (transitory media), such as The data-signal and carrier wave of modulation.
The embodiment of the present application is referring to according to the method for the embodiment of the present application, terminal device (system) and computer program The flowchart and/or the block diagram of product describes.It should be understood that flowchart and/or the block diagram can be realized by computer program instructions In each flow and/or block and flowchart and/or the block diagram in process and/or box combination.It can provide these Computer program instructions are set to general purpose computer, special purpose computer, Embedded Processor or other programmable data processing terminals Standby processor is to generate a machine, so that being held by the processor of computer or other programmable data processing terminal devices Capable instruction generates for realizing in one or more flows of the flowchart and/or one or more blocks of the block diagram The device of specified function.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing terminal devices In computer-readable memory operate in a specific manner, so that instruction stored in the computer readable memory generates packet The manufacture of command device is included, which realizes in one side of one or more flows of the flowchart and/or block diagram The function of being specified in frame or multiple boxes.
These computer program instructions can also be loaded into computer or other programmable data processing terminal devices, so that Series of operation steps are executed on computer or other programmable terminal equipments to generate computer implemented processing, thus The instruction executed on computer or other programmable terminal equipments is provided for realizing in one or more flows of the flowchart And/or in one or more blocks of the block diagram specify function the step of.
Although preferred embodiments of the embodiments of the present application have been described, once a person skilled in the art knows bases This creative concept, then additional changes and modifications can be made to these embodiments.So the following claims are intended to be interpreted as Including preferred embodiment and all change and modification within the scope of the embodiments of the present application.
Finally, it is to be noted that, herein, relational terms such as first and second and the like be used merely to by One entity or operation are distinguished with another entity or operation, without necessarily requiring or implying these entities or operation Between there are any actual relationship or orders.Moreover, the terms "include", "comprise" or its any other variant meaning Covering non-exclusive inclusion, so that process, method, article or terminal device including a series of elements not only wrap Those elements are included, but also including other elements that are not explicitly listed, or further includes for this process, method, article Or the element that terminal device is intrinsic.In the absence of more restrictions, being wanted by what sentence "including a ..." limited Element, it is not excluded that there is also other identical elements in process, method, article or the terminal device for including the element.
Above to a kind of communication means provided herein, a kind of communication device, a kind of distribution method of order number With a kind of distributor of order number, be described in detail, specific case used herein to the principle of the application and Embodiment is expounded, the description of the example is only used to help understand the method for the present application and its core ideas; At the same time, for those skilled in the art can in specific embodiments and applications according to the thought of the application There is change place, in conclusion the contents of this specification should not be construed as limiting the present application.

Claims (17)

1. a kind of communication means characterized by comprising
Receive the request instruction for being directed to the first number of logistics order;
According to the request instruction, the second number associated with first number is obtained;
Determine target user corresponding with second number;
The request instruction is forwarded to the target user.
2. the method according to claim 1, wherein the reception refers to for the request of the first number of logistics order The step of enabling include:
Receive the instruction that the first user dials the first number of logistics order.
3. the method according to claim 1, wherein described according to the request instruction, acquisition and described first The step of number associated second number includes:
According to the request instruction, preset digitmap is traversed;
When confirming that first number is associated with multiple numbers, obtained and the first number phase from the multiple number Associated second number.
4. according to the method described in claim 3, it is characterized in that, described when confirmation first number is related to multiple numbers When connection, the step of acquisition the second number associated with first number, includes: from the multiple number
When confirmation described first is associated with multiple numbers, the first user is prompted to input the second number;
Receive second number of the first user input.
5. a kind of communication means characterized by comprising
Receive the request instruction for being directed to the first number of business object;
According to the request instruction, the second number of target service object associated with first number is obtained;
Determine target user corresponding with second number;
The request instruction is forwarded to the target user.
6. a kind of communication means characterized by comprising
Receive the inquiry instruction that operator is directed to the first number of logistics order;
According to the inquiry instruction, confirm whether first number is associated with multiple numbers;
When first number is associated with multiple numbers, the second number of operator's transmission is obtained;
Determine target user corresponding with second number;
The request instruction is forwarded to the target user.
7. according to the method described in claim 6, it is characterized in that, the inquiry instruction dials described first according to the first user The instruction of number generates, and second number is input in the system of the operator by first user and is obtained.
8. according to the method described in claim 6, confirming the number one it is characterized in that, described according to the inquiry instruction Code the step of whether being associated with multiple numbers includes:
According to the inquiry instruction, preset digitmap is traversed, to confirm whether first number is associated with multiple numbers.
9. a kind of distribution method of order number characterized by comprising
Obtain multiple orders;
Determine the allocation proportion of the second number;
According to the allocation proportion, the multiple order is divided into multiple order set;
Respectively each order set distributes the first number of logistics order, the corresponding logistics order first of each order set Number is different;
The second number of each Order splitting in respectively described each order set, second number is in current order set In it is different;
When receiving the request instruction for first number of logistics order, the request instruction is forwarded to target and is used Family.
10. according to the method described in claim 9, it is characterized in that, described according to the allocation proportion, by the multiple order The step of being divided into multiple order set include:
Determine the total quantity of multiple orders;
According to the allocation proportion, the quantity on order in each order set is determined;
According to the quantity on order, the multiple order is divided into multiple order set.
11. according to the method described in claim 9, it is characterized in that, described ought receive for the logistics order number one When the request instruction of code, the step of request instruction is forwarded to target user, includes:
When receiving the request instruction for first number of logistics order, associated with first number the is determined Two numbers;
Determine target user corresponding with second number;
The request instruction is forwarded to the target user.
12. a kind of distribution method of order number characterized by comprising
Multiple orders are divided into multiple order set;
Respectively each order set distributes the first number of logistics order, the corresponding logistics order first of each order set Number is different;
The second number of each Order splitting in respectively described each order set, second number is in current order set In it is different;
When receiving the request instruction for first number of logistics order, the request instruction is forwarded to target and is used Family.
13. a kind of communication device characterized by comprising
Receiving module, for receiving the request instruction for being directed to the first number of logistics order;
Module is obtained, for obtaining the second number associated with first number according to the request instruction;
Determining module, for determining target user corresponding with second number;
Interconnecting module, for the request instruction to be forwarded to the target user.
14. a kind of communication device characterized by comprising
Command reception module, for receiving the request instruction for being directed to the first number of business object;
Number obtains module, for obtaining target service object associated with first number according to the request instruction The second number;
User's determining module, for determining target user corresponding with second number;
Interconnecting module is instructed, for the request instruction to be forwarded to the target user.
15. a kind of communication device characterized by comprising
Receiving module, the inquiry instruction for being directed to the first number of logistics order for receiving operator;
Confirmation module, for confirming whether first number is associated with multiple numbers according to the inquiry instruction;
Module is obtained, for when first number is associated with multiple numbers, obtaining No. second of operator's transmission Code;
Determining module, for determining target user corresponding with second number;
Interconnecting module, for the request instruction to be forwarded to the target user.
16. a kind of distributor of order number characterized by comprising
Module is obtained, for obtaining multiple orders;
Determining module, for determining the allocation proportion of the second number;
Division module, for according to the allocation proportion, the multiple order to be divided into multiple order set;
First distribution module distributes the first number of logistics order, each order set for respectively each order set Corresponding the first number of logistics order is different;
Second distribution module, for being respectively the second number of each Order splitting in each order set, described second Number is different in current order set;
Interconnecting module, for when receiving the request instruction for first number of logistics order, by the request instruction It is forwarded to target user.
17. a kind of distributor of order number characterized by comprising
Order set division module, for multiple orders to be divided into multiple order set;
First Number Assignment Module distributes the first number of logistics order, each order for respectively each order set It is different to gather corresponding the first number of logistics order;
Second Number Assignment Module, it is described for being respectively the second number of each Order splitting in each order set Second number is different in current order set;
Request instruction interconnecting module will be described for when receiving the request instruction for first number of logistics order Request instruction is forwarded to target user.
CN201810008059.3A 2018-01-04 2018-01-04 A kind of communication means and device, a kind of distribution method and device of order number Pending CN110012174A (en)

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