CN106219340A - A kind of information interacting method and device - Google Patents
A kind of information interacting method and device Download PDFInfo
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- CN106219340A CN106219340A CN201610723499.8A CN201610723499A CN106219340A CN 106219340 A CN106219340 A CN 106219340A CN 201610723499 A CN201610723499 A CN 201610723499A CN 106219340 A CN106219340 A CN 106219340A
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- information
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B3/00—Applications of devices for indicating or signalling operating conditions of elevators
- B66B3/002—Indicators
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/0006—Monitoring devices or performance analysers
- B66B5/0018—Devices monitoring the operating condition of the elevator system
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- Indicating And Signalling Devices For Elevators (AREA)
Abstract
The present invention provides a kind of information interacting method and device, is applied to elevator display terminal.Wherein, described information interacting method includes: obtain trigger message；Finding out the target information corresponding with described trigger message in the information database prestored to show, described information database includes meeting an urgent need and instructs video, passenger to experience feedback information, the repair and maintenance information of elevator and running log information.By above-mentioned design, elevator display terminal can show diversified information content, check for passenger.
Description
Technical field
The present invention relates to technical field of information interaction, in particular to a kind of information being applied to elevator display terminal
Exchange method and device.
Background technology
At present, the application of elevator widely, has been fully immersed into the life of people.Existing elevator is general in its car
It is provided with display screen.But existing elevator display screen is only able to display the very limited amount of data such as elevator place floor, traffic direction
Information, function singleness, the demand of people can not be met far away.
Summary of the invention
In view of this, embodiments provide a kind of information interacting method and device, be applied to elevator display terminal,
To solve the problems referred to above.
To achieve these goals, the present invention adopts the following technical scheme that
A kind of information interacting method, is applied to elevator display terminal, and described method includes:
Obtain trigger message；
In the information database prestored, find out the target information corresponding with described trigger message show, described letter
Breath data base includes meeting an urgent need and instructs video, passenger to experience feedback information, the repair and maintenance information of elevator and running log information.
Another embodiment of the present invention also provides for a kind of information interactive device, is applied to elevator display terminal, and described information is handed over
Device includes data obtaining module and information display module mutually；
Described data obtaining module, is used for obtaining trigger message；
Described information display module, for finding out the mesh corresponding with described trigger message in the information database prestored
Mark information shows, described information database includes meeting an urgent need and instructs video, passenger to experience feedback information, the dimension of described elevator
Guarantor's information and running log information.
The information interacting method of embodiment of the present invention offer and device are according to the trigger message got, emergent prestoring
Instruct video, passenger to experience in the information database of feedback information, the repair and maintenance information of elevator and running log information, find out with
The target information that described trigger message is corresponding shows.So, user can check elevator at described elevator display terminal
Repair and maintenance information and running log information, to understand the operation conditions of described elevator, thus judge the safety of this elevator.Additionally,
User is when running into abnormal operation of elevator accident, it is possible to check that corresponding meeting an urgent need instructs video to carry out certainly by elevator display terminal
Rescue, substantially increase safety guarantee.
Accompanying drawing explanation
In order to be illustrated more clearly that the technical scheme of the embodiment of the present invention, below by embodiment required use attached
Figure does simple introduction, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, therefore should not be construed as
Restriction to scope, for those of ordinary skill in the art, on the premise of not paying creative work, it is also possible to according to
These accompanying drawings obtain the accompanying drawing that other are relevant.
The block diagram of a kind of elevator display terminal that Fig. 1 provides for the embodiment of the present invention.
A kind of schematic flow sheet of the information interacting method that Fig. 2 provides for the embodiment of the present invention.
The schematic diagram of the sub-step that step S104 that Fig. 3 provides for the embodiment of the present invention includes.
Another schematic flow sheet of the information interacting method that Fig. 4 provides for the embodiment of the present invention.
Another schematic flow sheet of the information interacting method that Fig. 5 provides for the embodiment of the present invention.
The a kind of of the information interactive device that Fig. 6 provides for the embodiment of the present invention connects block diagram.
Another of the information interactive device that Fig. 7 provides for the embodiment of the present invention connects block diagram.
Reference:
100-elevator display terminal, 101-memorizer, 102-stores up controller, 103-processor, 104-Peripheral Interface, 105-
Input-output unit, 106-detection components；
200-information interactive device, 210-data obtaining module, 211-first obtains submodule, and 212-second obtains submodule
Block, 220-information display module, 221-authentication submodule, 222-display sub-module, 230-identification module, 240-believes
Ceasing pre-storing module, 250-complains counting module, and 260-complains warning module.
Detailed description of the invention
For making the purpose of the embodiment of the present invention, technical scheme and advantage clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is carried out clear, complete description, it is clear that the embodiment of described description
It is a part of embodiment of the present invention, and not all embodiment.Generally real with the present invention illustrated described in accompanying drawing herein
The assembly executing example can be arranged with various different configurations and design.
Therefore, detailed description to the embodiments of the invention provided in the accompanying drawings is not intended to limit claimed below
The scope of the present invention, but be merely representative of the selected embodiment of the present invention.Based on the embodiment in the present invention, this area is common
The every other embodiment that technical staff is obtained under not making creative work premise, broadly falls into the model of present invention protection
Enclose.
It should also be noted that similar label and letter represent similar terms, therefore, the most a certain Xiang Yi in following accompanying drawing
Individual accompanying drawing is defined, then need not it be defined further and explains in accompanying drawing subsequently.
As it is shown in figure 1, be the block diagram of the elevator display terminal 100 that the embodiment of the present invention provides.Described elevator shows
Show that terminal 100 includes information interactive device 200, memorizer 101, storage control 102, processor 103, Peripheral Interface 104, defeated
Enter output unit 105 and detection components 106.
Described memorizer 101, storage control 102, processor 103, Peripheral Interface 104, input-output unit 105 and
The each element of detection components 106 is electrically connected with the most directly or indirectly, to realize the transmission of signal or mutual.Such as, this
A little elements can realize being electrically connected with by one or more communication bus or holding wire each other.Described information interactive device
200 include that at least one can be stored in the software function in described memorizer 101 with the form of software or firmware (firmware)
Module.Described processor 103 is for performing the executable module of storage, the most described information interactive device 200 in memorizer 101
Including software function module or computer program.
Wherein, memorizer 101 may be, but not limited to, random-access memory (Random Access memory,
RAM), read only memory (Read Only Memory, ROM), programmable read only memory (Programmable Read-Only
Memory, PROM), erasable read-only memory (Erasable Programmable Read-Only Memory, EPROM),
Electricallyerasable ROM (EEROM) 101 (Electric Erasable Programmable Read-Only Memory, EEPROM)
Deng.
Wherein, memorizer 101 is used for storing software program and module, such as the information interacting method in the embodiment of the present invention and
Programmed instruction/module that device is corresponding, described processor 103, after receiving execution instruction, performs to be stored in memorizer 101
Software program and module, thus perform various function application and data process, as the embodiment of the present invention provide information hand over
Method mutually.It should be noted that the method for the flow definition disclosed in embodiment of the present invention any embodiment can apply to
In processor 103, or realized by processor 103.
Processor 103 is probably a kind of IC chip, has the disposal ability of signal.Above-mentioned processor 103 is permissible
It is general processor, including central processing unit (Central Processing Unit is called for short CPU), network processing unit
(Network Processor is called for short NP) etc..Can also is that digital signal processor (DSP), special IC (ASIC),
Ready-made programmable gate array (FPGA) or other PLDs, discrete gate or transistor logic, discrete firmly
Part assembly.Can realize or perform disclosed each method, step and the logic diagram in the embodiment of the present invention.General processor
Can be microprocessor or this processor can also be the processor etc. of any routine.
Various input/output devices are coupled to processor 103 and memorizer 101 by described Peripheral Interface 104.At some
In embodiment, Peripheral Interface 104, processor 103 and storage control 102 can realize in one single chip.Other one
In a little examples, they can be realized by independent chip respectively.
Being appreciated that the structure shown in Fig. 1 is only signal, elevator display terminal 100 can also include than shown in Fig. 1 more more
Many or less assembly, or there is the configuration different from shown in Fig. 1.Each assembly shown in Fig. 1 can use hardware, software
Or a combination thereof realizes.
Fig. 2 is the flow chart of a kind of information interacting method that the embodiment of the present invention provides, and the method is applied to above-mentioned elevator
Display terminal 100.Idiographic flow shown in Fig. 2 and step will be described in detail below.
Step S102: obtain trigger message.
Wherein, the mode obtaining trigger message has multiple.Such as, elevator display terminal 100 can have touch screen, response
User is in the operation of described touch screen, and obtains the trigger message corresponding with described operation.The most such as, elevator display terminal 100
Can communicate with multiple intelligent terminal, described intelligent terminal includes elevator controlling terminal, elevator warning terminal and elevator monitoring
Terminals etc., so that elevator display terminal 100 can obtain from elevator controlling terminal, elevator warning terminal and elevator monitoring terminal
Car movement data.Detect have passenger in abnormal operation of elevator and elevator time, obtain and the misoperation pair of described elevator
The trigger message answered.
Step S104: find out the target information corresponding with described trigger message in the information database prestored and show
Show.
In the present embodiment, described information database includes emergent instructing video, passenger to experience feedback information, elevator
Repair and maintenance information and running log information.After elevator display terminal 100 obtains trigger message, search in the information database prestored
Go out the target information corresponding with described trigger message to show.
Referred herein to the target information corresponding with described trigger message refer specifically to, with generate described trigger message triggering
The target information that content operated by operation matches.During enforcement, display circle that user can provide at elevator display terminal 100
Operate and click on the label that the information content oneself needing to check is corresponding, such as, " meet an urgent need and instruct video ", " elevator repair and maintenance on face
Information " and label such as " elevator running log information ", the most such as, under " emergent instruct video " label " the stranded guidance that has a power failure regards
Frequently " and the label such as " extremely stop ladder stranded instruct video ".When user by described touch screen operation and clicks on corresponding label
After, elevator display terminal 100 can obtain the trigger message of the identification information carrying this label.
Described information database stores the identification information of different label and the relation mated of different target information.Electricity
Ladder is after display terminal 100 obtains trigger message, according to the identification information of the label carried in trigger message in information database
Search the matching relationship of this identification information, and find out the target information of correspondence according to this matching relationship.
Assume that user by described touch screen operation and clicks on " meet an urgent need and instruct video " label, and at the drop-down dish of this label
List is clicked on " have a power failure stranded instruct video " label, so that elevator display terminal 100 obtains and carries that " the stranded guidance that has a power failure regards
Frequently " trigger message of the identification information of label.Elevator display terminal 100 finds out the mark of this label in described information database
The matching relationship of knowledge information, and find out the target information corresponding with the identification information of this label according to this matching relationship, i.e. stop
The stranded video that instructs of electricity, and play out.
During enforcement, elevator display terminal 100 can also obtain in real time above-mentioned elevator controlling terminal, elevator warning terminal and
Car movement data in elevator monitoring terminal, and the car movement data got is detected.It should be noted that institute
State car movement data and include the data relevant to elevator such as elevator running log and failure code, but be not limited to this.In inspection
When having passenger in measuring abnormal operation of elevator and elevator, obtain the trigger message carrying abnormal operation of elevator identification information, institute
State abnormal operation of elevator identification information and refer specifically to characterize the identification information of different abnormal operation of elevator reasons, such as: " power failure " marks
Knowledge information and " extremely stopping ladder " identification information etc..
Described information database stores mating of different abnormal operation of elevator identification informations and different target information
Relation.After elevator display terminal 100 obtains trigger message, the abnormal operation of elevator identification information according to carrying in trigger message exists
Information database is searched the matching relationship of this abnormal operation of elevator identification information, and finds out correspondence according to this matching relationship
Target information.
It is assumed that elevator display terminal 100 detect in the car movement data got described abnormal elevator stop ladder and
When having passenger in this elevator, can obtain and carry the abnormal trigger message stopping ladder identification information, and look in information database
Find out described exception and stop the matching relationship of ladder identification information, and according to this matching relationship information database again finds out correspondence
Target information is i.e. abnormal stops that ladder is stranded instructs video to play out.
It should be noted that in described information database the information of storage be not limited in foregoing description is mentioned interior
Hold, it is also possible to include every basic property information etc. of elevator place floor, traffic direction and elevator, be not intended as herein
Limit.Further, alternatively, described elevator display terminal has a display screen, to show the content in described information database, and should
Display screen can be LCDs, chromatic liquid crystal screen or colored Organic Electricity laser display screen etc..
According to foregoing, alternatively, step S102 may include that response user is in the operation of touch screen acquisition and institute
State the trigger message that operation is corresponding.Or, obtain car movement data, in abnormal operation of elevator and elevator being detected, have passenger
The trigger message corresponding with the misoperation of described elevator is obtained time stranded.
Alternatively, as it is shown on figure 3, described step S104 can include step S1041, step S1042 and step S1043 tri-
Sub-steps, is described in detail below.
Step S1041: obtain the identity information of user.
Step S1042: judge the level of identity belonging to described user according to described identity information, and find out described identity
The information content that the user of rank can obtain in described information database.
Step S1043: find out the target information corresponding with described trigger message in described information content and show.
Alternatively, when user actively checks target information at elevator display terminal 100, need to be entered by described touch screen
Row operation.Described elevator display terminal 100 can be provided with a display interface, and user clicks on " commonly taking advantage of on this display interface
Visitor ", the identity label such as " management personnel " and " repair and maintenance personnel " to be to input identity information.Elevator display terminal 100 is according to user
The identity information of input judges the level of identity belonging to user, finds out the user of this level of identity in described information database
The information content that can check, and in this information content, find out the target information matched with described trigger message.
Assume that the trigger message that elevator display terminal 100 obtains carries the mark letter of above-mentioned " elevator repair and maintenance information " label
Breath, and obtained the identity information of user by the operation on display interface of the described touch screen according to user, it is determined that this use
The level of identity at family is domestic consumer, and then has found out the information content that domestic consumer can check in information database,
Then elevator display terminal 100 can find out the identification information of described " elevator repair and maintenance information " label in described information database
Matching relationship, and according to this matching relationship find out in described information content correspondence target information, i.e. domestic consumer can
With all elevator repair and maintenance information checked.
Alternatively, it is possible to the intelligent terminal communicated with described elevator display terminal 100 also includes elevator repair and maintenance personnel
With the mobile terminal of management personnel, to obtain the letter to be shown that elevator management personnel and repair and maintenance personnel input from its mobile terminal
Breath, and store.Specifically, elevator display terminal 100 can pass through WiFi assembly or bluetooth module etc. and described intelligence
Terminal communicates.
According to the actual requirements, alternatively, before obtaining described information to be displayed, it is also possible to require elevator management personnel and Wei
Guarantor person carries out authentication.
Therefore, as shown in Figure 4, described information interacting method can also include step S201, step S202 and step S203
Three steps.Idiographic flow shown in Fig. 4 and step will be described in detail below.
Step S201: obtain the identity information of user.
When the repair and maintenance personnel of user, i.e. elevator and management personnel need to input information to be displayed, need to click on described elevator
The corresponding button on the display interface of display terminal 100 enters login interface, and inputs identity information.It should be noted that institute
Stating button can be mechanical key, it is also possible to virtual software button.
Step S202: the identity information of described user is mated with default identity information.
Step S203: when the match is successful for identity information and the described default identity information of described user, obtain user defeated
The information to be displayed entered, and described information to be displayed is stored in described information database.
In the present embodiment, elevator display terminal 100 stores default identity information, in the identity obtaining user's input
After information, described identity information is mated with default identity information.When described the match is successful time, obtain elevator repair and maintenance personnel
The information to be displayed inputted with management personnel, and described information to be displayed is stored in described information database.
Alternatively, in embodiments of the present invention, the identity letter of the relevant staff such as elevator management personnel and repair and maintenance personnel
Breath can be stored in electronic tag, and arrange the Card Reader matched with described electronic tag at described elevator display terminal 100
Device, when described electronic tag enters the induction range of described reader device, described reader device i.e. can read described electronics
Data message in label, the i.e. identity information of elevator relevant staff, thus carry out follow-up authentication operation.
It should be noted that described information to be displayed herein includes that elevator repair and maintenance information instructs video etc. with emergent, but
It is not limited to this, it is also possible to be that advertisement video, passenger experience feedback information etc..Need to input the user not only of information to be displayed
It is limited to elevator repair and maintenance personnel and management personnel, the most by way of example only.
Alternatively, when user input information to be displayed be passenger experience feedback information time, elevator display terminal 100 is permissible
Experience feedback information counting user complaint amount by described passenger, and statistical data is judged this elevator operation as user
Good and bad reference index.Its specific implementation refer to Fig. 5.
As it is shown in figure 5, described information interacting method can also include that step S301, described step S301 include step
S3011 and step S3012 two sub-steps, be described in detail below.
Step S3011: whether the information to be displayed detecting described user input is that passenger experiences feedback information, if taking advantage of
Object tests feedback information, then detect described passenger and experience whether feedback information is calling information, experience feedback letter described passenger
Add up when breath is for calling information.
Step S3012: judge whether the statistical magnitude of described calling information reaches to preset complaint amount threshold value, if reaching institute
State default complaint amount threshold value, then carry out early warning and show.
By above-mentioned design, elevator display terminal 100 can carry out early warning when elevator receives and too much complains and show, a side
Face can be with the ruuning situation of this elevator of signal passengers, and on the other hand elevator can be examined by repair and maintenance personnel according to this early warning information
Repair.
The embodiment of the present invention additionally provides a kind of information interactive device 200, refers to Fig. 6, described information interactive device 200
Including data obtaining module 210 and information display module 220.
Wherein, described data obtaining module 210 is used for obtaining trigger message.About retouching of described data obtaining module 210
State the description specifically referred to step S102 shown in Fig. 2.That is, described step S102 can be by described acquisition of information mould
Block 210 performs.
Described information display module 220 is corresponding with described trigger message for finding out in the information database prestored
Target information shows, described information database includes emergent instructing video, passenger to experience feedback information, described elevator
Repair and maintenance information and running log information.Description about described information display module 220 specifically refers to the step shown in Fig. 2
The description of rapid S104.That is, step S104 can be performed by described information display module 220.
Alternatively, described data obtaining module 210 can include that the first acquisition submodule 211 and second obtains submodule
212。
Wherein, described first acquisition submodule 211 and obtains with described in the operation of described touch screen for responding user
The trigger message that operation is corresponding.
Described second obtains submodule 212 is used for obtaining car movement data, abnormal operation of elevator and elevator detected
The trigger message corresponding with the misoperation of described elevator is obtained when inside having passenger.
Obtain submodule 211 about described first and the second description obtaining submodule 212 specifically refers to foregoing
In detailed description to the corresponding steps of described information interacting method.
Alternatively, described information display module 220 can include authentication submodule 221 and display sub-module 222.
Wherein, described authentication submodule 221, for obtaining the identity information of user, is additionally operable to believe according to described identity
Breath judges the level of identity belonging to described user, and the user finding out described level of identity can be in described information database
The information content obtained.Description about described authentication submodule 221 specifically refers to the step shown in Fig. 3
S1041 and the description of step S1042.That is, described step S1041 and step S1042 can be by described authentication submodules
221 perform.
Described display sub-module 222 is for finding out the target letter corresponding with described trigger message in described information content
Breath shows.Description about described display sub-module 222 specifically refers to the description to step S1043 shown in Fig. 3.
That is, step S1043 can be performed by described display sub-module 222.
Alternatively, described information interactive device can also include identification module 230 and the pre-storing module of information 240.
Wherein, described identification module 230, for obtaining the identity information of user, is additionally operable to the identity of described user
Information is mated with default identity information.Description about described identification module 230 is specifically referred to institute in Fig. 4
Step S201 shown and the description of step S202.That is, described step S201 and step S202 can be by described identification moulds
Block 230 performs.
The match is successful with described default identity information for the identity information described user for the pre-storing module of described information 240
Time, obtain the information to be displayed of user's input, and described information to be displayed is stored in described information database.About described information
The description of pre-storing module 240 specifically refers to and performs step S203 shown in Fig. 4.
Alternatively, described information interactive device can also include complaining counting module 250 and complaining warning module 260.
Wherein, whether described complaint counting module 250 is passenger's body for detecting the information to be displayed of described user input
Test feedback information, experience feedback information if passenger, then detect described passenger and experience whether feedback information is calling information,
It is to add up during calling information that described passenger experiences feedback information.Description about described complaint counting module 250 specifically may be used
With reference to the description to step S3011 shown in Fig. 5.That is, step S3011 can be held by described complaint counting module 250
OK.
Described complaint warning module 260 is for judging whether the statistical magnitude of described calling information reaches to preset complaint amount threshold
Value, if reaching described default complaint amount threshold value, then carries out early warning and shows.Description about described complaint warning module 260 has
Body refers to the description to step S3012 shown in Fig. 5.That is, step S3012 can be by described complaint warning module 260
Perform.
In sum, the embodiment of the present invention provide information interacting method and device so that elevator display terminal 100 can
When having passenger stranded in elevator, play corresponding meeting an urgent need and instruct video so that passenger saves oneself according to guidance.Passenger can
By the touch screen input feedback information such as complaint etc. of this elevator display terminal 100, when complaint amount reaches some, elevator
Display terminal 100 will carry out early warning, to remind passenger and repair and maintenance personnel.Elevator repair and maintenance personnel and management personnel can be
On the premise of authentication, input repair and maintenance information and running log by this elevator display terminal 100, in order to user can
Check.Above-mentioned design substantially increases the safety guarantee of elevator, it is achieved that the intellectuality of elevator display terminal 100 so that
Passenger can preferably use elevator.
In several embodiments provided herein, it should be understood that disclosed apparatus and method, it is also possible to pass through
Other mode realizes.Device embodiment described above is only schematically, such as, and the flow chart in accompanying drawing and block diagram
Show the device of multiple embodiments according to the present invention, the architectural framework in the cards of method and computer program product,
Function and operation.In this, each square frame in flow chart or block diagram can represent a module, program segment or the one of code
Part, a part for described module, program segment or code comprises holding of one or more logic function for realizing regulation
Row instruction.It should also be noted that at some as in the implementation replaced, the function marked in square frame can also be to be different from
The order marked in accompanying drawing occurs.Such as, two continuous print square frames can essentially perform substantially in parallel, and they are the most also
Can perform in the opposite order, this is depending on involved function.It is also noted that every in block diagram and/or flow chart
The combination of the square frame in individual square frame and block diagram and/or flow chart, can be with function or the special base of action performing regulation
System in hardware realizes, or can realize with the combination of specialized hardware with computer instruction.
It addition, each functional module in each embodiment of the present invention can integrate one independent portion of formation
Point, it is also possible to it is modules individualism, it is also possible to two or more modules are integrated to form an independent part.
If described function is using the form realization of software function module and as independent production marketing or use, permissible
It is stored in a computer read/write memory medium.Based on such understanding, technical scheme is the most in other words
The part contributing prior art or the part of this technical scheme can embody with the form of software product, this meter
Calculation machine software product is stored in a storage medium, including some instructions with so that a computer equipment (can be individual
People's computer, server, or the network equipment etc.) perform all or part of step of method described in each embodiment of the present invention.
And aforesaid storage medium includes: USB flash disk, portable hard drive, read only memory (ROM, Read-Only Memory), random access memory are deposited
The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic disc or CD.Need
Illustrate, in this article, the relational terms of such as first and second or the like be used merely to by an entity or operation with
Another entity or operating space separate, and there is any this reality between not necessarily requiring or imply these entities or operating
The relation on border or order.And, term " includes ", " comprising " or its any other variant are intended to the bag of nonexcludability
Contain, so that include that the process of a series of key element, method, article or equipment not only include those key elements, but also include
Other key elements being not expressly set out, or also include the key element intrinsic for this process, method, article or equipment.
In the case of there is no more restriction, statement " including ... " key element limited, it is not excluded that including described key element
Process, method, article or equipment in there is also other identical element.
The above, the only detailed description of the invention of the present invention, but protection scope of the present invention is not limited thereto, and any
Those familiar with the art, in the technical scope that the invention discloses, can readily occur in change or replace, should contain
Cover within protection scope of the present invention.Therefore, protection scope of the present invention should described be as the criterion with scope of the claims.
Claims (10)
1. an information interacting method, is applied to elevator display terminal, it is characterised in that described method includes:
Obtain trigger message；
In the information database prestored, find out the target information corresponding with described trigger message show, described Information Number
Including meeting an urgent need according to storehouse instructs video, passenger to experience feedback information, the repair and maintenance information of elevator and running log information.
Information interacting method the most according to claim 1, it is characterised in that described elevator display terminal has touch screen,
The step of described acquisition trigger message, including:
Response user operates corresponding trigger message in operation the acquisition of described touch screen with described；Or
Obtain car movement data, obtain the exception with described elevator when detecting and having passenger in abnormal operation of elevator and elevator
Run corresponding trigger message.
Information interacting method the most according to claim 1 and 2, it is characterised in that described in the information database prestored
Find out the step that the target information corresponding with described trigger message carries out showing, including:
Obtain the identity information of user；
Judge the level of identity belonging to described user according to described identity information, and the user finding out described level of identity can
The information content obtained in described information database；
In described information content, find out the target information corresponding with described trigger message show.
Information interacting method the most according to claim 1 and 2, it is characterised in that described method also includes:
Obtain the identity information of user；
The identity information of described user is mated with default identity information；
When the match is successful for identity information and the described default identity information of described user, obtain the letter to be shown of user's input
Breath, and described information to be displayed is stored in described information database.
Information interacting method the most according to claim 4, it is characterised in that described method also includes:
Whether the information to be displayed detecting described user input is that passenger experiences feedback information, experiences feedback letter if passenger
Breath, then detect described passenger and experience whether feedback information is calling information, and experiencing feedback information described passenger is calling information
Shi Jinhang adds up；
Judge whether the statistical magnitude of described calling information reaches to preset complaint amount threshold value, if reaching described default complaint amount threshold
Value, then carry out early warning and show.
6. an information interactive device, is applied to elevator display terminal, it is characterised in that described information interactive device includes information
Acquisition module and information display module；
Described data obtaining module, is used for obtaining trigger message；
Described information display module, for finding out the target letter corresponding with described trigger message in the information database prestored
Breath shows, described information database includes the emergent repair and maintenance letter instructing video, passenger to experience feedback information, described elevator
Breath and running log information.
Information interactive device the most according to claim 6, it is characterised in that described elevator display terminal has touch screen,
Described triggering acquisition module includes: first obtains submodule and second obtains submodule；
Described first obtains submodule, in the operation of described touch screen and obtains touch corresponding with described operation for responding user
Photos and sending messages；
Described second obtains submodule, is used for obtaining car movement data, takes advantage of in abnormal operation of elevator and elevator being detected
The trigger message corresponding with the misoperation of described elevator is obtained during visitor.
8. according to the information interactive device described in claim 6 or 7, it is characterised in that described information display module includes identity
Checking submodule and display sub-module；
Described authentication submodule, for obtaining the identity information of user, is additionally operable to according to the judgement of described identity information described
Level of identity belonging to user, and the information that the user finding out described level of identity can obtain in described information database
Content；
Described display sub-module, is carried out for finding out the target information corresponding with described trigger message in described information content
Display.
9. according to the information interactive device described in claim 6 or 7, it is characterised in that described information interactive device also includes body
Part identification module and the pre-storing module of information；
Described identification module, for obtaining the identity information of user, is additionally operable to the identity information of described user with default
Identity information mates；
The pre-storing module of described information, for when the match is successful for identity information and the described default identity information of described user, obtaining
Take the information to be displayed of family input, and described information to be displayed is stored in described information database.
Information interactive device the most according to claim 9, it is characterised in that described information interactive device also includes complaining
Counting module and complaint warning module；
Whether described complaint counting module, be that passenger experiences feedback information for detecting the information to be displayed of described user input,
Experience feedback information if passenger, then detect described passenger and experience whether feedback information is calling information, at described passenger's body
Testing feedback information is to add up during calling information；
Described complaint warning module, for judging whether the statistical magnitude of described calling information reaches to preset complaint amount threshold value, as
Fruit reaches described default complaint amount threshold value, then carry out early warning and show.
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