CN103632316A - A room reservation management system used for a hotel - Google Patents
A room reservation management system used for a hotel Download PDFInfo
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- CN103632316A CN103632316A CN201210298791.1A CN201210298791A CN103632316A CN 103632316 A CN103632316 A CN 103632316A CN 201210298791 A CN201210298791 A CN 201210298791A CN 103632316 A CN103632316 A CN 103632316A
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Abstract
The embodiment of the invention discloses a room reservation management system used for a hotel. The room reservation management system used for the hotel comprises a member service platform, a hotel information service platform, a passenger usage interface and a hotel management interface. The passenger usage interface is for a passenger to connect with the service platform on an action apparatus of the room reservation management system to complete member registration. After the registration is finished, a member register module of the member service platform will return a two dimension bar code exclusively belonging to the passenger to the action apparatus. When the passenger goes to a hotel counter to check in, only the two dimension bar code needs to be showed to be scanned, so that the hotel management interface reads register data corresponding to the passenger in order to rapidly complete check-in procedures. Through the utilization of the above technique, rapid on-line room reservation by the passenger is convenient, and the hotel can transmit each item of consumption information of the specific passenger through the hotel information service platform, so that interaction between the hotel and the passenger is increased and the rate of returning passengers is raised.
Description
Technical field
The present invention relates to a kind of passenger control system, espespecially a kind of management system of booking rooms for restaurant.
Background technology
Compatriots' working pressure is more and more large, and more and more high for the requirement of quality of the life, therefore there is compatriots' stress-relieving activity to select the mode of travelling and using as relief pressure in far away from home, and be away from home, most likely selects to put up for the night in restaurant or hotel.
Put up for the night in restaurant or during hotel, passenger must arrive sales counter place and handle the formality of reporting for work, to make restaurant or hotel learn, whether have the predetermined passenger who puts up for the night not yet to arrive, use and can phone inquiry confirm; Moreover, after confirming, behind free room, can put up for the night for the passenger without subscribing.
In the streets in restaurant or hotel, the common mode of reporting for work is that passenger arrives after sales counter, counter service personnel require passenger to fill in individual master data immediately, optionally show again personal document (as I.D. or passport etc.), now Receptionist inputs in computer with the master data that is about to this passenger, and check all data correct after, then give passenger by the room key of configuration, so can complete the formality of reporting for work.
Being above-mentioned passenger handles while reporting for work formality at sales counter, fill in individual master data, counter service personnel input data and check in the processes such as data, it often need expend the tediously long time, and passenger when putting up for the night identical restaurant at every turn, must repeat above-mentioned action, for passenger, real for losing time, again for dealer, real is puzzlement, in view of the above problems, be necessary in fact to solve, and seek a feasible solution.
Summary of the invention
Shortcoming in view of above-mentioned prior art, fundamental purpose of the present invention is to provide a kind of management system of booking rooms for restaurant, be mainly in advance its personal data to be filled in by passenger, and dealer is able to read its personal data when passenger reports for work, effectively to shorten the time of the formality of reporting for work.
For reaching the technological means that above-mentioned purpose takes, be to make the aforementioned management system of booking rooms include:
One member's service platform, comprises member's Registering modules, and this member registration module provides user registered members service, and registered members one is provided exclusive two-dimensional bar code; One restaurant information service platform, links with aforementioned membership service platform, and it comprises that the module of booking rooms on a line, an information provide module and a multimedia service module; The module of booking rooms on this line provides member to carry out booking rooms on line; Information provides module that user is provided every tourism relevant information; This multimedia service module provides the every multimedia video service of tenant of moving in;
One passenger uses interface, links with aforementioned membership service platform, and this passenger uses interface to be arranged on a running gear, links membership service platform, to carry out respective services function for user; When user is registered as after member, by reception and show aforementioned two-dimensional bar code;
One hotel management interface, links with aforementioned restaurant information service platform, and this hotel management interface is arranged on a management computer, and the services request of reception & disposal member to the proposition of restaurant information service platform; This management computer further connects a barcode scanner, to scan the two-dimensional bar code showing on aforementioned running gear, with correspondence, reads passenger's registration and books rooms data;
According to above-mentioned the formed management system of booking rooms, it is mainly by passenger, at its running gear, to carry out passenger to use interface to connect membership service platform, and carry out and register operation, after registration, the member registration module of membership service platform stores passenger data immediately, and the two-dimensional bar code that produces a correspondence passes back to running gear, when using interface to complete on line by passenger, member books rooms, hotel management interface is also obtained member's the data of booking rooms by the module of booking rooms on line, when member Zhi Yi restaurant reports for work, as long as the two-dimensional bar code showing on its running gear scans for restaurant, can read immediately member's the data of booking rooms, and complete rapidly the formality of reporting for work, promote by this service quality and the operating efficiency of check-in counter.
This hotel management interface Ke Gongge restaurant installs and uses, and use and build this restaurant information service platform, for user, utilize this passenger to use after interface registration, can login each restaurant information service platform to utilize the module reservation of booking rooms on its line, so can facilitate user to use.
When member moves in Hou， restaurant can open service authority, provide and move in member and enjoy various multimedia video services at its running gear, and be not limited on the fixed audio-visual devices in house play, make audio-visual service have more elasticity.
Moreover restaurant information service platform further provides member every tourism relevant information, as various vehicles timetables, weather forecast, exchange rate relevant information, to facilitate user to obtain various useful informations.
The management system of booking rooms for restaurant of the embodiment of the present invention, can facilitate on passenger's Express Order Wire and book rooms, restaurant also can transmit every consumption information of exclusive passenger by restaurant information service platform again, to promote the interaction between restaurant and passenger, uses the firmly rate of returning that improves passenger.
Accompanying drawing explanation
Accompanying drawing described herein is used to provide a further understanding of the present invention, forms the application's a part, does not form limitation of the invention.In the accompanying drawings:
Fig. 1 is a configuration diagram of the present invention.
Fig. 2 is the two-dimensional bar code schematic diagram of User's Interface of the present invention.
Fig. 3 is the module step schematic diagram of booking rooms of booking rooms on line of the present invention.
Fig. 4 provides module operation step schematic diagram for information of the present invention.
Fig. 5 is that multimedia service module of the present invention is used configuration diagram.
Fig. 6 is that passenger of the present invention uses interface to use schematic diagram.
Fig. 7 is that hotel management interface one of the present invention is used schematic diagram.
Fig. 8 is another use schematic diagram of hotel management interface of the present invention.
Fig. 9 is that message interface one of the present invention is used schematic diagram.
Figure 10 provides module another operation chart for information of the present invention.
Figure 11 is restaurant information module operation schematic diagram of the present invention.
Figure 12 is the demonstration schematic diagram of maintenance modules of the present invention.
Drawing reference numeral:
10 membership service platform 11 member registration modules
12 suggestion feedback module 13 search module
14 information modules
111 member database 112 dimension bar-code generators
The module of booking rooms on 20 restaurant information service platform 21 lines
22 information provide module 23 multimedia service modules
24 restaurant information module 25 maintenance modules
211 databases of booking rooms
221 information databases
231 multimedia database 232 online video gatherers
241 restaurant information databases
251 maintenance main frames
30 passengers use interface
40 hotel management interface 41 management computers
Embodiment
For making the object, technical solutions and advantages of the present invention clearer, below in conjunction with accompanying drawing, the embodiment of the present invention is described in further details.At this, schematic description and description of the present invention is used for explaining the present invention, but not as a limitation of the invention.
About one embodiment of the invention, refer to Fig. 1, it includes member's service platform 10, a restaurant information service platform 20, a passenger and uses interface 30 and a hotel management interface 40, this passenger uses interface 30 and hotel management interface 40 to link with member's service platform 10 and restaurant information service platform 20 respectively, wherein:
This membership service platform 10 includes member's Registering modules 11, a suggestion feedback module 12, a search module 13 and an information module 14 (as shown in Figure 1);
This member registration module 11 is registered as member for user, after registration, the exclusive two-dimensional bar code of registered members one (as shown in Figure 2) can be provided, in the present embodiment, this member registration module 11 and a member database 111 link, and it has a two-dimensional bar code generator 112, and this member database 111 stores a plurality of registered members' master data, and by the exclusive registered members's of this two-dimensional bar code generator 112 generation two-dimensional bar code;
This suggestion feedback module 12 is inputted suggestion letter for members, and uses and be sent to corresponding restaurant, for restaurant, is improved;
This search module 13 is searched near restaurant or specific restaurant for user, uses and checks the restaurant information in this restaurant or all kinds of travel informations of local country;
The latest news in these information module 14 each restaurants of tabular or sales promotion information etc., to attract user to come to put up for the night.
This restaurant information service platform 20 includes the module 21 of booking rooms on a line, an information provides module 22 and a multimedia service module 23;
The module of booking rooms on this line 21 is booked rooms voluntarily on line for aforementioned registered member, in the present embodiment, book rooms database 211 of the module of booking rooms on this line 21 and links, shown in Fig. 3, member puts and can fill out voluntarily that choosing is predetermined moves in the date after the module 21 of booking rooms in route selection, number of days and number etc., after determining, suitable room type can selected, finally on this action device, show condition and the price that above-mentioned member sets, and select its way of paying, so can complete on line and book rooms, facilitate by this user to reserve a room at any time, and the module 21 of booking rooms on above-mentioned line links with aforementioned member database 111, and use the data of member's master data and reservation thereof are together stored in this database 211 of booking rooms,
This information provides module 22 that user is provided the tourism relevant information of every local country, it includes sight-seeing resort, shopping center or relevant to night life etc. travel information, shown in Fig. 4, as user clicks after sight-seeing resort option, show immediately near this restaurant or the multinomial famous scenic spots and historical sites of this country locality etc., for user, understand and can go to voluntarily ginseng to visit, other are as options such as shopping center or night lifves, its mode of operation is roughly the same, does not repeat them here; In the present embodiment, this information provides module 22 and an information database 221 to link, its interior reservoir have a plurality of relevant sight-seeing resorts, shopping center or and the relevant information such as night life;
This multimedia service module 23 provides the tenant who moves in every multimedia video service, in the present embodiment, this multimedia service module 23 and a multimedia database 231 and an online video gatherer 232 link (as shown in Figure 1), in this multimedia database 231, store a plurality of video-audio datas, as all types of films, TV play is viewed and admired for tenant, this online video gatherer 232 is connected (not shown) with general CATV (cable television) or satellite television receiver module, its can the buy a house in installments general cable television program of objective reward or satellite television programming etc., shown in Fig. 5, tenant can view and admire on its running gear, or the mode of utilizing wired (HDMI) or wireless (WiFi or DLNA) reaches the upper play multimedia image and sound program of fixed audio-visual devices (as TV) in room, make to provide the flexible audio-visual service that has more.
In the present embodiment, please arrange in pairs or groups and consult shown in Fig. 1 and Fig. 6, this passenger uses interface 30 to be arranged on a running gear, for user, be linked to membership service platform 10, and use and use aforementioned various functions, when user is registered as after the member of restaurant, can obtain and belong to the exclusive two-dimensional bar code of user from member's Registering modules 11, in the present embodiment, shown in Fig. 6, this passenger uses interface 30 further to have a setting interface and and publishes interface, language and location thereof that this setting interface is used for this passenger's interface 30 of user's capable of regulating, this publish interface for user without time published passenger and used interface 30, to avoid arbitrarily used by people.
This hotel management interface 40 links with aforementioned restaurant information service platform 20, this hotel management interface 40 is arranged on a management computer 41 (as shown in Figure 7), uses and receives and process the services request that registered member proposes restaurant information service platform 20; Manage again computer 41 and be further connected with a barcode scanner, use the aforementioned two-dimensional bar code of scanning, in the database 211 of can certainly booking rooms by this, read that corresponding passenger registers and the data of booking rooms (as shown in Figure 8); Moreover, this hotel management interface 40 further has a message interface, shown in Fig. 9, the attendant of Qi Gong restaurant wants to leave word for passenger's information in this message content field input, as there is visitor etc. in hall, then send it on this passenger's running gear, can immediately notify passenger by this, even if passenger goes out, also can immediately learn message content.
The information of above-mentioned restaurant information service platform 20 provides module 22 that the relevant life information of the every local tour of member is further provided, as the various vehicles (as train, high ferro etc.) timetable, Scheduled Flight, weather forecast, exchange rate relevant information, shown in Figure 10, the high ferro timetable in Taiwan of herein only take is example, it is available for users to click a day after date, can on this action device, show this day high ferro train number and timetable thereof; (not shown) when and for example member selects the restaurant in Hong Kong, this information provides module 22 information that the relevant Hongkong Subway of member can be provided, and uses and facilitates member to use; Other,, as operator scheme all similar such as train, Scheduled Flight, weather information or the exchange rate, do not repeat them here; According to above-mentioned information, provide the function of module 22, be not all easy to use person and obtain various useful in ground information.
Above-mentioned restaurant information service platform 20 is further provided with a restaurant information module 24, and it can be for introductions such as every facility, context, room type and sales promotion information in inquiry restaurant, to attract passenger to come to put up for the night; And above-mentioned information storage is in a restaurant information database 241, and that it can be logined with User's Interface 20 for member is rear, also can login to upgrade aforementioned every terms of information for hotel management personnel; Shown in Figure 11, take room type introduction as example, user logins afterwards and clicks this room shape and introduces option, there will be various types of rooms and marked price thereof, according to hobby, click again the room (as deluxe room) of a type, the photo in this guest room of demonstration be can install in action, and quantity, size, the floor in this guest room and the bed type using (as two lectulums or King Size) shown; The operator scheme of above-mentioned other options is roughly the same, therefore repeat no more.
Above-mentioned restaurant information service platform 20 is further provided with a maintenance modules 25, itself and a maintenance main frame 251 link, attendant in this maintenance modules 25Jin Gong restaurant logins use, it is mainly the project of wish maintenance in restaurant of inputting for attendant, and store in maintenance main frame 251, using further electricity please maintenance personal come to keep in repair as quickly as possible again, every facility that Ke Gong hotel management stratum controls in restaurant by this damages situation and repair status (as shown in figure 12) thereof, further to inquire into reason.
According to above-mentioned the formed management system of booking rooms, it is mainly by passenger, at its running gear, to carry out passenger to use interface 30 to connect membership service platform 10, and complete registration operation, after registration, the member registration module 11 of membership service platform 10 stores passenger data immediately, and the two-dimensional bar code that produces a correspondence passes back to running gear, when using interface 20 to complete on line by passenger, member books rooms, and hotel management interface 40 is also obtained member's the data of booking rooms by the module 21 of booking rooms on line, therefore when member reports for work, as long as the two-dimensional bar code showing on its running gear scans for restaurant, can read immediately member's the data of booking rooms, and complete rapidly the formality of reporting for work, promote by this service quality and the operating efficiency of check-in counter, and after member moves in, tenant's Service Privileges can be opened by restaurant, to provide this tenant who moves in to enjoy the interior multiple multimedia video service of multimedia database 231 on its running gear, and can not be limited to the audio-visual devices in room, can transmit by the message interface of this hotel management interface 40 exclusive this tenant's information again, so that more intimate service to be provided, thus, by above-mentioned several functions, can improve the interaction between restaurant and passenger, and use the service quality in restaurant, to promote passenger's the firmly rate of returning.
Above-described specific embodiment; object of the present invention, technical scheme and beneficial effect are further described; institute is understood that; the foregoing is only specific embodiments of the invention; the protection domain being not intended to limit the present invention; within the spirit and principles in the present invention all, any modification of making, be equal to replacement, improvement etc., within all should being included in protection scope of the present invention.
Claims (9)
1. for the management system of booking rooms in restaurant, it is characterized in that, it includes:
One member's service platform, comprises member's Registering modules, and described member registration module provides user registered members service, and registered members one is provided exclusive two-dimensional bar code;
One restaurant information service platform, links with described membership service platform, and it comprises that the module of booking rooms on a line, an information provide module and a multimedia service module; The module of booking rooms on described line provides member to carry out booking rooms on line; Information provides module that user is provided every tourism relevant information; Described multimedia service module provides the every multimedia video service of tenant of moving in;
One passenger uses interface, links with described membership service platform, and described passenger uses interface to be arranged on a running gear, links described membership service platform, to carry out respective services function for user; When user is registered as after member, by reception and show described two-dimensional bar code;
One hotel management interface, links with described restaurant information service platform, and described hotel management interface is arranged on a management computer, and the services request of reception & disposal member to described restaurant information service platform proposition; Described management computer further connects a barcode scanner, to scan the two-dimensional bar code showing on described running gear, with correspondence, reads passenger's registration and books rooms data.
2. the management system of booking rooms for restaurant as claimed in claim 1, is characterized in that, described hotel management interface has a message interface, uses input message information, and moves on tenant's running gear described in transmitting.
3. the management system of booking rooms for restaurant as claimed in claim 2, it is characterized in that, described multimedia service module and a multimedia database and an online video gatherer link, and for the described tenant of moving in, utilize the audio-visual devices in room or view and admire on its running gear;
In described multimedia database, store a plurality of video-audio datas;
Described online video gatherer is connected with general CATV (cable television) or satellite television receiver module.
4. the management system of booking rooms for restaurant as claimed in claim 3, is characterized in that, described member registration module and member's database connections, and described member database has a two-dimensional bar code generator.
5. the management system of booking rooms for restaurant as claimed in claim 4, is characterized in that, described information provides module and an information database to link;
In described information database, store a plurality of sight-seeing resort information, shopping center information or night life information.
6. the management system of booking rooms for restaurant as claimed in claim 5, is characterized in that, described information provides module that table information, flight dynamic information, Weather Forecast Information and the exchange rate information of the relevant all types of vehicles are provided.
7. the management system of booking rooms for restaurant as claimed in claim 6, is characterized in that, described restaurant information service platform is further provided with a restaurant information module, itself and a restaurant information database connections;
Every facilities information, context information, room type information and sales promotion information in the relevant restaurant of described restaurant information databases.
8. the management system of booking rooms for restaurant as claimed in claim 7, is characterized in that, described passenger uses interface further to have a setting interface and and publishes interface;
Described setting interface is used language and the location thereof of interface in order to adjust described passenger;
The described interface of publishing is published described passenger's interface for user.
9. the management system of booking rooms for restaurant as described in any one in claim 1 to 8, is characterized in that, described restaurant information service platform is further provided with a maintenance modules, and itself and a maintenance main frame link;
Described maintenance modules is logined and is filled in for the attendant of restaurant and wants to report for repairment project, and is stored in described maintenance main frame.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210298791.1A CN103632316A (en) | 2012-08-21 | 2012-08-21 | A room reservation management system used for a hotel |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201210298791.1A CN103632316A (en) | 2012-08-21 | 2012-08-21 | A room reservation management system used for a hotel |
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| Publication Number | Publication Date |
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| CN103632316A true CN103632316A (en) | 2014-03-12 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201210298791.1A Pending CN103632316A (en) | 2012-08-21 | 2012-08-21 | A room reservation management system used for a hotel |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105260909A (en) * | 2015-09-29 | 2016-01-20 | 无锡高联信息技术有限公司 | Hotel service system and hotel information acquiring method |
| TWI632517B (en) * | 2017-11-03 | 2018-08-11 | 天鏡科技股份有限公司 | Smart house card, server subsystem and smart hotel management interactive system |
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| JP2007249549A (en) * | 2006-03-15 | 2007-09-27 | Toshiba Tec Corp | Accommodation facility use system |
| CN101211427A (en) * | 2006-12-29 | 2008-07-02 | 东莞市影石软件开发有限公司 | Mobile PDA intelligent hotel information management method and system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105260909A (en) * | 2015-09-29 | 2016-01-20 | 无锡高联信息技术有限公司 | Hotel service system and hotel information acquiring method |
| TWI632517B (en) * | 2017-11-03 | 2018-08-11 | 天鏡科技股份有限公司 | Smart house card, server subsystem and smart hotel management interactive system |
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