CN102013074A - Electronic commerce service platform - Google Patents
Electronic commerce service platform Download PDFInfo
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- CN102013074A CN102013074A CN2010105840680A CN201010584068A CN102013074A CN 102013074 A CN102013074 A CN 102013074A CN 2010105840680 A CN2010105840680 A CN 2010105840680A CN 201010584068 A CN201010584068 A CN 201010584068A CN 102013074 A CN102013074 A CN 102013074A
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Abstract
The invention discloses an electronic commerce service platform, which comprises a corporate customer management system, a transaction platform, an online negotiation system, an online payment system, a data acquisition system and a commerce short message system, wherein the corporate customer management system comprises a customer relationship management (CRM) system, a corporate post office, a supply chain management system and an office automation (OA) system; the data acquisition system comprises an information acquisition module, a query and statistical module, a data analysis module, an information processing and flow control module, a user and right management module and a system maintenance module. The electronic commerce service platform is an integrated corporate electronic commerce tool capable of providing self-service website establishment, office automation, a small customer relationship management system, the supply chain system, a corporate mail system, short messages, online negotiation transaction, mobile equipment retrieval and browse and the like for the corporate.
Description
Technical field
The present invention relates to a kind of e-commerce platform, be specifically related to a kind of e-commerce services platform.
Background technology
Popularizing of internet can in time be adjusted the development strategy of company and do reference for medium-sized and small enterprises in time provide information for enterprise, also take these enterprises to the One Earth One Family village, can be the business development of oneself each corner to the whole world.The market that enterprise web site is built is at high speed development." the 26th China Internet network state of development statistical report " that up-to-date CNNIC announces shows: " by in June, 2010, Chinese netizen's scale reaches 4.2 hundred million, and the cellphone subscriber reaches 2.77 hundred million.”
" report of internet information resources quantity surveying " show simultaneously, 51.5% enterprise web site page access every day amount is arranged below 50 times, and this ratio is also in continuous expansion.That is to say have enterprise web site over half to be in slumber.Why the unmanned visit in numerous enterprises website appears, be because reasons such as enterprise web site " showy and not substantial ", " lack interactive ", " information dullness ", " unattendeds " outwardly, see it then is because there is not correctly to be familiar with relation between enterprise web site and the network marketing from profound level.Generally speaking, the website is done by enterprise two big demands, and one is to utilize the internet to carry out marketing activity, and one is to utilize Internet service in business administration, is exactly network marketing and IT application in enterprises in brief.For the latter, be applicable to that generally large enterprise increases work efficiency and synergetic office work, and for vast medium-sized and small enterprises, doing the main purpose in website then is to carry out network marketing.
Sme informatization is along with popularizing of internet also experienced significant progress, but undeniable sme informatization construction integral level also is in starting and developing stage, and also there are a series of problems in it simultaneously.
Sme informatization is not enough to informationization understanding, and one of them reason is that high information-based expense has caused medium-sized and small enterprises can't bear the heavy load.These reasons have hindered the sme informatization process to a great extent, phenomenons such as present IT application in small and medium-sized enterprises area is wideless, level of application is not dark have also appearred, but IT application in enterprise is introduced to the market the forefront by popularizing fast of global IT application develop rapidly and information application, IT application in enterprise has not been the benefit project of enterprise, has become the basic existence engineering of enterprise.
Summary of the invention
The purpose of this invention is to provide a kind of e-commerce services platform, for enterprise provides self-service Web Hosting, office automation, small-sized Customer Relationship Management Services, goods entry, stock and sales system, corporate mail system, note, online negotiation transaction, mobile device retrieval and integrated Enterprise's Electronic Commercial instrument such as browses.
To achieve these goals, the present invention is by the following technical solutions:
A kind of e-commerce services platform wherein, comprises corporate client management system, transaction platform, online negotiation system, on-line payment system, data acquisition system (DAS) and commercial note system; Described corporate client management system comprises CRM Customer Relationship Management Services, enterprise post office, purchase, sales and inventory management system and OA office system.
Further, described data acquisition system (DAS) comprises information acquisition module, query statistic module, data analysis module, information processing and process control module, user and authority management module and system maintaining module.
Beneficial effect of the present invention is:
The present invention provides whole informationization service from administrative skill, management software and three aspects of IT planning for medium-sized and small enterprises in conjunction with regional characteristics, industry characteristic, the application characteristic of sme informatization.The present invention has used SaaS(Software-as-a-Serivce, software is promptly served) pattern, the mode that SaaS uses by online lease, solved that traditional forms of enterprises's software purchase cost is too high, the facility purchase cost height of IT hardware and the high difficult problem of maintenance cost, in the medium-sized and small enterprises operation, embodied remarkable advantages.
Enterprise's Electronic Commercial consulting service platform will be set up powerful enterprise rollout website for enterprise, interaction functions such as support website animation, video playback, CSS style sheet, online inquiry, the office automation software of the SaaS pattern that while Enterprise's Electronic Commercial consulting service platform provides, for example: the CRM Customer Relationship Management Services, ripe information-based software such as office automation (OA) system will be closely and the enterprise web site combination, and then difficult problem is implemented in real solution IT application in enterprises.
Platform of the present invention represents with the form of website, for enterprise provides self-service Web Hosting, office automation, small-sized Customer Relationship Management Services, goods entry, stock and sales system, corporate mail system, note, online negotiation transaction, mobile device retrieval and integrated Enterprise's Electronic Commercial instrument such as browses.And the notion of utilizing WEB2.0 will be entered enterprise and grasp polymerization by the website information releasing; make it these data and form an exhibition method that possesses scale; by data analysis, these information translation are become IT application in enterprises and the ecommerce analysis and evaluation data that to excavate use repeatedly.
Data acquisition system (DAS) comprises the means of multiple information acquisition, comprehensively acquisition management be deposited in all kinds of market informations of each area in which the goods are in great demand and department in the past, comprise rival's demand informations such as brand essential information, area information, customer information, channel information, producer, market study information, brand operation information, sales promotion information, etc. all kinds of markets and marketing information, built information acquisition, shared and the platform that exchanges; And, Various types of data analysis, excavation have been realized based on data warehouse technology.
The present invention is provided with the on-line payment system that is applied to e-commerce platform, helps enterprise in comprehensive, safe, convenient, economic mode, solves the payment problem in the ecommerce.The on-line payment platform comprises the WEB modes of payments (comprise can login with email, Personal Handyphone System number login that cell-phone number login and being about to realizes), phone-payment (landline telephone and mobile phone), the WAP modes of payments.The web modes of payments has comprised Renminbi gateway, wild card gateway, three products of prepaid card gateway; Wherein the Renminbi gateway comprises: money transfer payments under all kinds of bank card payments, fast money account payment and the line.
Other advantages of the present invention, target and feature will be set forth to a certain extent in the following description, and to a certain extent, based on being conspicuous to those skilled in the art, perhaps can obtain instruction from the practice of the present invention to investigating hereinafter.Target of the present invention and other advantages can realize and obtain by specifically noted structure in following instructions or the accompanying drawing.
Description of drawings
Fig. 1 is a structured flowchart of the present invention;
Fig. 2 is the structured flowchart of data acquisition system (DAS) of the present invention.
Embodiment
The present invention will be further described below by accompanying drawing:
As shown in Figure 1, the present invention includes corporate client management system, transaction platform, online negotiation system, on-line payment system, data acquisition system (DAS) and commercial note system; The corporate client management system comprises CRM Customer Relationship Management Services, enterprise post office, purchase, sales and inventory management system and OA office system.
As shown in Figure 2, data acquisition system (DAS) comprises information acquisition module, query statistic module, data analysis module, information processing and process control module, user and authority management module and system maintaining module.Information acquisition module has been realized the collection of Back ground Information, market information and business information; The query statistic module comprises self-defined inquiry and all kinds of statistical report form; Data analysis module provides the analysis based on data warehouse; Information processing and process control module comprise automatically examine, data check, trend early warning and work reminds.
The CRM Customer Relationship Management Services is that enterprise builds a complete customer relationship life cycle management solution, is used for sale, the marketing, client's technical support and business such as service and stock control in the management organization scope.
The enterprise post office not only can provide stable E-mail receiver/send for enterprise, can also provide the cooperation of contact person, schedule and task to share, and promotes the work efficiency of team.In addition, the present invention also provides and the smart mobile phone synchronizing function, and e-mail messages one arrives and is pushed on the mobile phone at once.
Purchase, sales and inventory management system, it is a purchase, sales and stock management service based on the internet, applications pattern, collection is purchased, sells, is deposited management and is one, help daily professional operation control item of business processes and cost, coordination purchase and sale to deposit the work flow process, save cost, raise the efficiency, and then promote Enterprises'Competitiveness.
The OA office system is integrated comprises the valuable functional modules of dozens of such as internal electron mail, short message, notice, schedule, daily record of work, address list, attendance management, work program, network hard disc, workflow, personal file, train time inquiry, area code inquiry, postcode inquiry, laws and regulations inquiry, perpetual calendar, zebra time.
The present invention is provided with commercial note system, and the SMS content can be managed the customized transmission content in backstage in Enterprise's Electronic Commercial consulting service platform enterprise, and can inquire the phone number of counsel user, really accomplishes precision marketing.
Transaction platform has been set up a transaction platform in large scale for multiple electronic business modes such as buyer's inquiry buying of entering enterprise and providing and seller's exhibitions for entering enterprise.For enterprise provides Web Hosting service based on cell phone platform.Powerful database and back-stage management program support, dynamically demonstration, dynamic management, Dynamic Maintenance site information, onlinely dynamically release news, online uploading pictures etc.
System architecture of the present invention is selected three-layer architecture, is to have added one " middle layer " between client and database, also is component layer.Here said three coating systems, not being meant physically three layers, is not that to place three machines simply be exactly three-layer architecture, not only has B/S to use yet and is only three-layer architecture, three layers are meant in logic three layers, even these three layers are placed on the station server.
Presentation layer: be positioned at outermost layer (the superiors), nearest from the user.Be used for video data and receive the data that the user imports, a kind of interface of interactive operation is provided for the user.
Business Logic: Business Logic (Business Logic Layer) is the part that embodies core value in the system architecture, and its focus mainly concentrates on the formulation of business rule, the system designs relevant with business demand such as realization of operation flow.The position of Business Logic in architectural framework is very crucial, and it is in the middle of data access layer and the presentation layer, has played the effect of forming a connecting link in the exchanges data.Because layer is a kind of weak coupling structure, layer is downward with dependence between the layer, and bottom is " ignorant " for the upper strata, the design on change upper strata for the bottom that it calls without any influence.
Data access layer: its function mainly is to be responsible for access of database, can the accessing database system, binary file, text document or XML document.
The CRM Customer Relationship Management Services adopts B/S(Browser/Server, browser/server) system architecture.The system of B/S structure generally includes three layers of client (browser), middle tier server (WEB server and application server) and database servers.Data computing and storage, are all visited Enterprise's Electronic Commercial consulting service platform CRM system by browser and obtain information or reported data no matter be company personnel or client etc. by the server process that is positioned at network center.
Explanation is at last, above embodiment is only unrestricted in order to technical scheme of the present invention to be described, other modifications that those of ordinary skills make technical scheme of the present invention or be equal to replacement, only otherwise break away from the spirit and scope of technical solution of the present invention, all should be encompassed in the middle of the claim scope of the present invention.
Claims (2)
1. e-commerce services platform is characterized in that: comprise corporate client management system, transaction platform, online negotiation system, on-line payment system, data acquisition system (DAS) and commercial note system; Described corporate client management system comprises CRM Customer Relationship Management Services, enterprise post office, purchase, sales and inventory management system and OA office system.
2. a kind of e-commerce services platform according to claim 1 is characterized in that: described data acquisition system (DAS) comprises information acquisition module, query statistic module, data analysis module, information processing and process control module, user and authority management module and system maintaining module.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN2010105840680A CN102013074A (en) | 2010-12-10 | 2010-12-10 | Electronic commerce service platform |
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| Application Number | Priority Date | Filing Date | Title |
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| CN2010105840680A CN102013074A (en) | 2010-12-10 | 2010-12-10 | Electronic commerce service platform |
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| CN102013074A true CN102013074A (en) | 2011-04-13 |
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| CN2010105840680A Pending CN102013074A (en) | 2010-12-10 | 2010-12-10 | Electronic commerce service platform |
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Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102722779A (en) * | 2012-05-18 | 2012-10-10 | 苏州万图明电子软件有限公司 | Business transaction consultation system |
| CN102880966A (en) * | 2012-09-06 | 2013-01-16 | 江苏物泰信息科技有限公司 | On-line and off-line e-commerce platform system based on cloud computing |
| CN103020834A (en) * | 2011-09-20 | 2013-04-03 | 同程网络科技股份有限公司 | E-business development platform based on tourist industry |
| CN104134107A (en) * | 2014-06-23 | 2014-11-05 | 广东天行健网络有限公司 | Coordinated management platform of electronic commerce managed data |
| CN105184604A (en) * | 2015-08-21 | 2015-12-23 | 东营天元网络科技有限公司 | Multifunctional community business platform |
| CN109523238A (en) * | 2018-11-16 | 2019-03-26 | 佛山市南盛建设监理有限公司 | A kind of OA synergetic office work supervision system |
| CN109726978A (en) * | 2018-11-21 | 2019-05-07 | 温州创咖商务服务有限公司 | A kind of creation service platform |
| CN110197411A (en) * | 2018-02-27 | 2019-09-03 | 重庆凌域新科技有限责任公司 | A kind of online service transaction platform |
| CN110533499A (en) * | 2019-07-30 | 2019-12-03 | 高邮欣逸电子商务有限公司 | A kind of e-commerce system Internet-based |
| CN110555718A (en) * | 2019-07-30 | 2019-12-10 | 高邮欣逸电子商务有限公司 | Enterprise electronic commerce consultation service platform |
| CN113159549A (en) * | 2021-04-13 | 2021-07-23 | 湖北漫迪科技有限公司 | Enterprise-level data service platform construction method |
-
2010
- 2010-12-10 CN CN2010105840680A patent/CN102013074A/en active Pending
Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103020834A (en) * | 2011-09-20 | 2013-04-03 | 同程网络科技股份有限公司 | E-business development platform based on tourist industry |
| CN102722779A (en) * | 2012-05-18 | 2012-10-10 | 苏州万图明电子软件有限公司 | Business transaction consultation system |
| CN102880966A (en) * | 2012-09-06 | 2013-01-16 | 江苏物泰信息科技有限公司 | On-line and off-line e-commerce platform system based on cloud computing |
| CN104134107A (en) * | 2014-06-23 | 2014-11-05 | 广东天行健网络有限公司 | Coordinated management platform of electronic commerce managed data |
| CN105184604A (en) * | 2015-08-21 | 2015-12-23 | 东营天元网络科技有限公司 | Multifunctional community business platform |
| CN110197411A (en) * | 2018-02-27 | 2019-09-03 | 重庆凌域新科技有限责任公司 | A kind of online service transaction platform |
| CN109523238A (en) * | 2018-11-16 | 2019-03-26 | 佛山市南盛建设监理有限公司 | A kind of OA synergetic office work supervision system |
| CN109726978A (en) * | 2018-11-21 | 2019-05-07 | 温州创咖商务服务有限公司 | A kind of creation service platform |
| CN110533499A (en) * | 2019-07-30 | 2019-12-03 | 高邮欣逸电子商务有限公司 | A kind of e-commerce system Internet-based |
| CN110555718A (en) * | 2019-07-30 | 2019-12-10 | 高邮欣逸电子商务有限公司 | Enterprise electronic commerce consultation service platform |
| CN113159549A (en) * | 2021-04-13 | 2021-07-23 | 湖北漫迪科技有限公司 | Enterprise-level data service platform construction method |
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Application publication date: 20110413 |