CN102005000A - Enterprise e-commerce consultation service platform - Google Patents
Enterprise e-commerce consultation service platform Download PDFInfo
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- CN102005000A CN102005000A CN201010584119XA CN201010584119A CN102005000A CN 102005000 A CN102005000 A CN 102005000A CN 201010584119X A CN201010584119X A CN 201010584119XA CN 201010584119 A CN201010584119 A CN 201010584119A CN 102005000 A CN102005000 A CN 102005000A
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Abstract
The invention discloses an enterprise e-commerce consultation service platform, which comprises an enterprise customer management system, a trading platform and an online negotiation system, wherein the enterprise customer management system comprises a customer relationship management (CRM) system, an enterprise post office, a purchase, sale and inventory management system and an office automatic (OA) system. The invention is shown in the website form, and provides the enterprise integrated enterprise e-commerce tools comprising self-service website construction, office automation, small-size customer relationship management system, purchase, sale and inventory system, enterprise email system, short message, online negotiation business, mobile device search and browsing and the like.
Description
Technical field
The present invention relates to a kind of e-commerce platform, be specifically related to a kind of Enterprise's Electronic Commercial consulting service platform.
Background technology
Popularizing of internet can in time be adjusted the development strategy of company and do reference for medium-sized and small enterprises in time provide information for enterprise, also take these enterprises to the One Earth One Family village, can be the business development of oneself each corner to the whole world.The market that enterprise web site is built is at high speed development." the 26th China Internet network state of development statistical report " that up-to-date CNNIC announces shows: " by in June, 2010, Chinese netizen's scale reaches 4.2 hundred million, and the cellphone subscriber reaches 2.77 hundred million.”
" report of internet information resources quantity surveying " show simultaneously, 51.5% enterprise web site page access every day amount is arranged below 50 times, and this ratio is also in continuous expansion.That is to say have enterprise web site over half to be in slumber.Why the unmanned visit in numerous enterprises website appears, be because reasons such as enterprise web site " showy and not substantial ", " lack interactive ", " information dullness ", " unattendeds " outwardly, see it then is because there is not correctly to be familiar with relation between enterprise web site and the network marketing from profound level.Generally speaking, the website is done by enterprise two big demands, and one is to utilize the internet to carry out marketing activity, and one is to utilize Internet service in business administration, is exactly network marketing and IT application in enterprises in brief.For the latter, be applicable to that generally large enterprise increases work efficiency and synergetic office work, and for vast medium-sized and small enterprises, doing the main purpose in website then is to carry out network marketing.
Sme informatization is along with popularizing of internet also experienced significant progress, but undeniable sme informatization construction integral level also is in starting and developing stage, and also there are a series of problems in it simultaneously.
Sme informatization is not enough to informationization understanding, and one of them reason is that high information-based expense has caused medium-sized and small enterprises can't bear the heavy load.These reasons have hindered the sme informatization process to a great extent, phenomenons such as present IT application in small and medium-sized enterprises area is wideless, level of application is not dark have also appearred, but IT application in enterprise is introduced to the market the forefront by popularizing fast of global IT application develop rapidly and information application, IT application in enterprise has not been the benefit project of enterprise, has become the basic existence engineering of enterprise.
Summary of the invention
The purpose of this invention is to provide a kind of Enterprise's Electronic Commercial consulting service platform, form with the website represents, for enterprise provides self-service Web Hosting, office automation, small-sized Customer Relationship Management Services, goods entry, stock and sales system, corporate mail system, note, online negotiation transaction, mobile device retrieval and integrated Enterprise's Electronic Commercial instrument such as browses.
To achieve these goals, the present invention is by the following technical solutions:
A kind of Enterprise's Electronic Commercial consulting service platform, wherein, described Enterprise's Electronic Commercial consulting service platform comprises corporate client management system, transaction platform and online negotiation system; Described corporate client management system comprises CRM Customer Relationship Management Services, enterprise post office, purchase, sales and inventory management system and OA office system.
Further, described Enterprise's Electronic Commercial consulting service platform also comprises commercial note system.
Further, described online negotiation system comprises the steps: steps A, finds supplier by the search engine or the web advertisement; Step B, at enterprise web site in instant reception; Step C by the logical negotiation of TQ negotiation, concludes the business.
Beneficial effect of the present invention is:
The present invention provides whole informationization service from administrative skill, management software and three aspects of IT planning for medium-sized and small enterprises in conjunction with regional characteristics, industry characteristic, the application characteristic of sme informatization.SaaS(Software-as-a-Serivce, software is promptly served) notion day just receiving much concern from proposition, the present invention has used the SaaS pattern, the mode that SaaS uses by online lease, solved that traditional forms of enterprises's software purchase cost is too high, the facility purchase cost height of IT hardware and the high difficult problem of maintenance cost, in the medium-sized and small enterprises operation, embodied remarkable advantages.
Enterprise's Electronic Commercial consulting service platform will be set up powerful enterprise rollout website for enterprise, interaction functions such as support website animation, video playback, CSS style sheet, online inquiry, the office automation software of the SaaS pattern that while Enterprise's Electronic Commercial consulting service platform provides, for example: the CRM Customer Relationship Management Services, ripe information-based software such as office automation (OA) system will be closely and the enterprise web site combination, and then difficult problem is implemented in real solution IT application in enterprises.
Platform represents with the form of website, for enterprise provides self-service Web Hosting, office automation, small-sized Customer Relationship Management Services, goods entry, stock and sales system, corporate mail system, note, online negotiation transaction, mobile device retrieval and integrated Enterprise's Electronic Commercial instrument such as browses.And the notion of utilizing WEB2.0 will be entered enterprise and grasp polymerization by the website information releasing; make it these data and form an exhibition method that possesses scale; by data analysis, these information translation are become IT application in enterprises and the ecommerce analysis and evaluation data that to excavate use repeatedly.
Other advantages of the present invention, target and feature will be set forth to a certain extent in the following description, and to a certain extent, based on being conspicuous to those skilled in the art, perhaps can obtain instruction from the practice of the present invention to investigating hereinafter.Target of the present invention and other advantages can realize and obtain by specifically noted structure in following instructions or the accompanying drawing.
Description of drawings
Fig. 1 is a structured flowchart of the present invention;
Fig. 2 is the structured flowchart of the online negotiation of the present invention system;
Fig. 3 is the logic diagram of system architecture of the present invention.
Embodiment
The present invention will be further described below by accompanying drawing:
As shown in Figure 1, the present invention includes corporate client management system, transaction platform, commercial note system and online negotiation system; The corporate client management system comprises CRM Customer Relationship Management Services, enterprise post office, purchase, sales and inventory management system and OA office system.
The CRM Customer Relationship Management Services is that enterprise builds a complete customer relationship life cycle management solution, is used for sale, the marketing, client's technical support and business such as service and stock control in the management organization scope.
The enterprise post office not only can provide stable E-mail receiver/send for enterprise, can also provide the cooperation of contact person, schedule and task to share, and promotes the work efficiency of team.In addition, the present invention also provides and the smart mobile phone synchronizing function, and e-mail messages one arrives and is pushed on the mobile phone at once.
Purchase, sales and inventory management system, it is a purchase, sales and stock management service based on the internet, applications pattern, collection is purchased, sells, is deposited management and is one, help daily professional operation control item of business processes and cost, coordination purchase and sale to deposit the work flow process, save cost, raise the efficiency, and then promote Enterprises'Competitiveness.
The OA office system is integrated comprises the valuable functional modules of dozens of such as internal electron mail, short message, notice, schedule, daily record of work, address list, attendance management, work program, network hard disc, workflow, personal file, train time inquiry, area code inquiry, postcode inquiry, laws and regulations inquiry, perpetual calendar, zebra time.
The present invention is provided with commercial note system, and the SMS content can be managed the customized transmission content in backstage in Enterprise's Electronic Commercial consulting service platform enterprise, and can inquire the phone number of counsel user, really accomplishes precision marketing.
Transaction platform has been set up a transaction platform in large scale for multiple electronic business modes such as buyer's inquiry buying of entering enterprise and providing and seller's exhibitions for entering enterprise.For enterprise provides Web Hosting service based on cell phone platform.Powerful database and back-stage management program support, dynamically demonstration, dynamic management, Dynamic Maintenance site information, onlinely dynamically release news, online uploading pictures etc.
Functional government departments can the administration function such as examine to entering the issue of enterprise realization policy, official document, thereby strengthen the government affairs contact between the business and government, and effective serves and guiding work for enterprise carries out.Enterprise's Electronic Commercial consulting service platform adopts Microsoft Visual .Net to carry out system development, and database adopts Microsoft SQL Server form.
As shown in Figure 2, online negotiation system comprises the steps: steps A, finds supplier by the search engine or the web advertisement; Step B, at enterprise web site in instant reception; Step C by the logical negotiation of TQ negotiation, concludes the business.The multidirectional session between visitor, website master, the All Contacts that can set up a web site of online negotiation system, find the site visitor in the very first time, initiatively invite to visitor's initiation session, the multiple modes such as on-line session, online callback, off-line message of setting up with the visitor are linked up, catch and the excavation sales lead, must improve the website traffic conversion ratio to greatest extent.
As shown in Figure 3, system architecture of the present invention is selected three-layer architecture, is to have added one " middle layer " between client and database, also is component layer.Here said three coating systems, not being meant physically three layers, is not that to place three machines simply be exactly three-layer architecture, not only has B/S to use yet and is only three-layer architecture, three layers are meant in logic three layers, even these three layers are placed on the station server.
Presentation layer: be positioned at outermost layer (the superiors), nearest from the user.Be used for video data and receive the data that the user imports, a kind of interface of interactive operation is provided for the user.
Business Logic: Business Logic (Business Logic Layer) is the part that embodies core value in the system architecture, and its focus mainly concentrates on the formulation of business rule, the system designs relevant with business demand such as realization of operation flow.The position of Business Logic in architectural framework is very crucial, and it is in the middle of data access layer and the presentation layer, has played the effect of forming a connecting link in the exchanges data.Because layer is a kind of weak coupling structure, layer is downward with dependence between the layer, and bottom is " ignorant " for the upper strata, the design on change upper strata for the bottom that it calls without any influence.
Data access layer: its function mainly is to be responsible for access of database, can the accessing database system, binary file, text document or XML document.
The CRM Customer Relationship Management Services adopts B/S(Browser/Server, browser/server) system architecture.The system of B/S structure generally includes three layers of client (browser), middle tier server (WEB server and application server) and database servers.Data computing and storage, are all visited Enterprise's Electronic Commercial consulting service platform CRM system by browser and obtain information or reported data no matter be company personnel or client etc. by the server process that is positioned at network center.
Explanation is at last, above embodiment is only unrestricted in order to technical scheme of the present invention to be described, other modifications that those of ordinary skills make technical scheme of the present invention or be equal to replacement, only otherwise break away from the spirit and scope of technical solution of the present invention, all should be encompassed in the middle of the claim scope of the present invention.
Claims (3)
1. Enterprise's Electronic Commercial consulting service platform is characterized in that: described Enterprise's Electronic Commercial consulting service platform comprises corporate client management system, transaction platform and online negotiation system; Described corporate client management system comprises CRM Customer Relationship Management Services, enterprise post office, purchase, sales and inventory management system and OA office system.
2. a kind of Enterprise's Electronic Commercial consulting service platform according to claim 1 is characterized in that: described Enterprise's Electronic Commercial consulting service platform also comprises commercial note system.
3. a kind of Enterprise's Electronic Commercial consulting service platform according to claim 2 is characterized in that: described online negotiation system comprises the steps: steps A, finds supplier by the search engine or the web advertisement; Step B, at enterprise web site in instant reception; Step C by the logical negotiation of TQ negotiation, concludes the business.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201010584119XA CN102005000A (en) | 2010-12-10 | 2010-12-10 | Enterprise e-commerce consultation service platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201010584119XA CN102005000A (en) | 2010-12-10 | 2010-12-10 | Enterprise e-commerce consultation service platform |
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| Publication Number | Publication Date |
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| CN102005000A true CN102005000A (en) | 2011-04-06 |
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| CN201010584119XA Pending CN102005000A (en) | 2010-12-10 | 2010-12-10 | Enterprise e-commerce consultation service platform |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102790787A (en) * | 2011-05-20 | 2012-11-21 | 合肥三仁智能***工程有限公司 | Enterprise website self-construction system |
| CN103577921A (en) * | 2012-08-10 | 2014-02-12 | 昆山赤子坊国际贸易有限公司 | Novel e-commerce consulting platform for enterprise |
| CN104050526A (en) * | 2014-05-04 | 2014-09-17 | 广东都市丽人实业有限公司 | Channel distribution and purchase-sale-stock network management method and system based on web |
| CN105139181A (en) * | 2015-07-17 | 2015-12-09 | 苏州朗捷通智能科技有限公司 | Enterprise collaborative office management system |
| CN105989426A (en) * | 2015-01-29 | 2016-10-05 | 邹水龙 | Customer relationship management system facing standard information service industry |
| CN107545340A (en) * | 2016-06-28 | 2018-01-05 | 长沙海商网络技术有限公司 | It is a to be based on wechat platform website processing system |
| CN107544974A (en) * | 2016-06-24 | 2018-01-05 | 长沙海商网络技术有限公司 | The poly- marketing system of a three-in-one platform and its method |
| CN107909379A (en) * | 2017-12-12 | 2018-04-13 | 柳州市北龟农业科技孵化器有限公司 | A kind of enterprise e-commerce consultation service platform |
-
2010
- 2010-12-10 CN CN201010584119XA patent/CN102005000A/en active Pending
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102790787A (en) * | 2011-05-20 | 2012-11-21 | 合肥三仁智能***工程有限公司 | Enterprise website self-construction system |
| CN103577921A (en) * | 2012-08-10 | 2014-02-12 | 昆山赤子坊国际贸易有限公司 | Novel e-commerce consulting platform for enterprise |
| CN104050526A (en) * | 2014-05-04 | 2014-09-17 | 广东都市丽人实业有限公司 | Channel distribution and purchase-sale-stock network management method and system based on web |
| CN105989426A (en) * | 2015-01-29 | 2016-10-05 | 邹水龙 | Customer relationship management system facing standard information service industry |
| CN105139181A (en) * | 2015-07-17 | 2015-12-09 | 苏州朗捷通智能科技有限公司 | Enterprise collaborative office management system |
| CN107544974A (en) * | 2016-06-24 | 2018-01-05 | 长沙海商网络技术有限公司 | The poly- marketing system of a three-in-one platform and its method |
| CN107545340A (en) * | 2016-06-28 | 2018-01-05 | 长沙海商网络技术有限公司 | It is a to be based on wechat platform website processing system |
| CN107909379A (en) * | 2017-12-12 | 2018-04-13 | 柳州市北龟农业科技孵化器有限公司 | A kind of enterprise e-commerce consultation service platform |
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Application publication date: 20110406 |