WO2021065328A1 - Travel assistance system, travel assistance method, and travel assistance program - Google Patents

Travel assistance system, travel assistance method, and travel assistance program Download PDF

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Publication number
WO2021065328A1
WO2021065328A1 PCT/JP2020/033485 JP2020033485W WO2021065328A1 WO 2021065328 A1 WO2021065328 A1 WO 2021065328A1 JP 2020033485 W JP2020033485 W JP 2020033485W WO 2021065328 A1 WO2021065328 A1 WO 2021065328A1
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Prior art keywords
information
traveler
travel
product
client terminal
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PCT/JP2020/033485
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French (fr)
Japanese (ja)
Inventor
理恵子 村本
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株式会社ピーステックラボ
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Priority to JP2021550485A priority Critical patent/JPWO2021065328A1/ja
Publication of WO2021065328A1 publication Critical patent/WO2021065328A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/14—Travel agencies

Definitions

  • the present invention relates to a traveler support system, a traveler support method and a traveler support program, and more particularly to a travel support system, a travel support method and a travel support program capable of generating a list of belongings necessary for travel. Is.
  • Patent Document 1 In recent years, with the development of communication technology such as the Internet, it has become possible to make travel reservations by connecting to the website of a travel agency or the like (see Patent Document 1).
  • the content of "travel” includes the attributes of travelers (for example, whether they are adults or accompanied by children, hereinafter referred to as “traveler attributes”) and travel. Generally, it differs greatly depending on the purpose of doing the trip (for example, whether it is sightseeing or work, hereinafter referred to as "travel plan").
  • the present invention has been made to solve such a problem, and an object thereof is to relatively easily and surely prepare "belongings" suitable for "travel plan” and "traveler attribute". To provide possible travel support systems, travel support methods and travel support programs.
  • the above-mentioned problem is a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line, and the client terminal for a traveler is an attribute of a traveler.
  • the management server is provided with an input means capable of inputting various information including a traveler attribute information indicating a travel plan and a travel plan information indicating a travel plan, and a display means capable of displaying information transmitted from the management server.
  • the control device includes a control device and a storage device that stores predetermined belongings information as necessary belongings at the time of travel, and the control device is based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal.
  • the above-mentioned problem is a travel support method for supporting a traveler by using a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line.
  • the client terminal for travelers displays the input means capable of inputting various information including the traveler attribute information indicating the traveler's attributes and the travel plan information indicating the travel plan, and the information transmitted from the management server.
  • a management server is provided with a device, and a storage device for storing predetermined belongings information as necessary belongings at the time of travel, and various travel support methods are provided from a client terminal for travelers.
  • the belongings that the user uses at the travel destination are stored in the storage device from a plurality of belongings information.
  • the above-mentioned problem is a travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
  • the client terminal for travelers displays the information transmitted from the management server and the input means capable of inputting various information including the traveler attribute information indicating the attributes of the traveler and the travel plan information indicating the travel plan.
  • the management server is equipped with a control device which is a computer and a storage device which stores predetermined belongings information as necessary belongings at the time of travel, and the travel support program is a client for travelers.
  • This book causes the control device to execute a generation step for generating a list information that lists the belongings predicted by the system and a transmission step for transmitting the list information generated by performing the generation step to the client terminal for travelers. It can also be solved by providing a travel support program for the invention.
  • the "belongings" list for the trip is automatically created based on the information. It is designed to be generated in.
  • the user can obtain a list of "belongings" suitable for the user and the travel plan very easily by inputting relatively simple information. It is possible to easily and surely prepare “belongings” to be prepared at the time.
  • the storage device stores requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item in association with the belonging information.
  • the control device further has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information, and the generation means includes the inventory information associated with the request product information by the determination means. If it is determined that the item has been checked, the requested product information is added to the corresponding inventory information to generate list information.
  • the trend information indicating the trend degree of the requested product is stored in the storage device in association with the requested product information, and the control device determines the content of the requested product information to be added to the list information based on the trend information.
  • the control device provides an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is entered as a search character string or the product name included in a specific website. It is more preferable to have more.
  • the input means can input the request product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed.
  • the control device has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing, and the output means determines that the request completion information has not been transmitted by the second determination means. It is preferable to send the reminder information to the client terminal for travelers. In this case, it is more preferable that the output means stops the transmission of the reminder information when the request completion information is transmitted from the traveler client terminal.
  • the travel support system is intended to be used by the user.
  • the user can use the application (hereinafter referred to as "system application”) downloaded to his / her own terminal (hereinafter referred to as "traveler client terminal”). ing.
  • the user inputs predetermined information from his / her own “traveler client terminal”, so that the user can input predetermined information before the trip.
  • Accommodation and transportation for example, including airplanes, trains, and rental cars
  • travel reservations can be reserved (travel reservations), as well as
  • B) You can obtain the "belonging list” generated based on the "travel plan information” and "traveler attribute information” entered at the time of booking, and also.
  • B) For some or all of the products in the "Belonging List", you can make rental reservations for "rental products” or “consumables” to be used at your travel destination. It is configured as follows.
  • the "rental product” or “consumables” reserved in this way can be received at the travel destination provider (for example, the product provider that provides the product), and the user can receive the "rental product” or “consumables”. Goods can be used at travel destinations.
  • various information input from the "traveler client terminal” is transmitted not only to the management server but also to the coordinating institution, the accommodation institution and the product providing institution described later, so that the information is shared. It is configured in.
  • the user purchases the above-mentioned "rental product” or “consumables” received at the travel destination by inputting predetermined information from the "travel client terminal". It is configured to be able to. It should be noted that such a purchase mode can be arbitrarily selected. For example, you may take it home on the spot or mail it at a later date.
  • the user does not purchase "rental products” or “consumables”, they will be returned to the coordinating institution via the providing institution after use, and the coordinating institution will manage the cleaning of the products that have been rented. It is designed to be used. It should be noted that such tracking management of "rental products” or “consumables” can be realized by managing the products by magnetic and communication means such as IC tags.
  • the "user” means a person who travels.
  • the purpose of travel is considered to be tourism, business, etc., but it is also within the scope of "travel” when visiting relatives and acquaintances, attending ceremonies, etc., that is, spending a certain amount of time at a place other than the place of residence. ..
  • a day trip is also within the scope of "travel”.
  • a person who continues to move from one country to another also falls under the category of "user”.
  • this embodiment is very effective in reducing the burden on users who travel for a long period of time, travel from country to country, and travel frequently.
  • the "travel plan information” means information including a place of travel, an accommodation facility, a date and time, a means of transportation, a local activity, a place of receiving products, and a place of returning "rental products”. ..
  • This "travel plan information” is stored in the travel plan information storage unit ("travel plan / traveler attribute information storage unit 10A" in the example shown in FIG. 5).
  • the "traveler attribute information” means information including the age, gender, place of origin (for example, nationality such as Japan, region such as Tokyo), occupation, etc. of the user.
  • This traveler attribute information is stored in the traveler attribute information storage unit (“travel plan / traveler attribute information storage unit 10A” in the example shown in FIG. 5 described later).
  • the "belongings” means the things that the user carries on a trip, and not only the products distributed in the market but also other things, for example, passports (express tickets, tickets and airline tickets). It is a concept that includes tickets), passports, and cash.
  • This "belonging item” includes items that the user must carry when traveling (for example, the above passport, hereinafter referred to as “important items”), as well as “general items” that are generally required when traveling (for example, “important items”). For example, daily necessities, medicines, shoes, clothes) and “recommended carry-on items” recommended when traveling are also included.
  • Such "general carry-on items” and “recommended carry-on items” include, for example, a travel plan (airplane) for staying at a certain overseas accommodation.
  • "General carry-on items” include "carry-on bag”, “wallet (for overseas)", “shoes (sneakers, etc.)", and “guidebook”.
  • “recommended carry-on items” items selected based on the word-of-mouth information of the accommodation (for example, "Bathroom is unsanitary” written), etc. (for example, "beach sandals") Each applies.
  • the belonging information indicating the "belonging” is stored in the belonging information storage unit described later. Since such inventory information is the information that is the basis for generating the "belonging list” described later, any "travel plan” (overseas travel, domestic travel, day trip, etc.) will generate the "belonging list”. Information about various types of "belongings" is stored in the belongings information storage unit so that it can be done.
  • the inventory information storage unit stores rental product information indicating "rental products” or consumables information indicating “consumables”, which will be described later, in association with the inventory information.
  • rental product information indicating "rental products” or consumables information indicating "consumables”, which will be described later, in association with the inventory information.
  • “Blouson (for women)” is stored as personal belongings information in the personal belongings information storage unit, and if this can be rented in multiple types at the travel destination, "Blouson (for women)” as personal belongings information , “ ⁇ company blouson", “ ⁇ company blouson”, etc. as rental product information are linked and memorized.
  • trend information indicating a trend can be added to a plurality of rental product information or consumables information.
  • the degree of trend can be determined based on the number of search hits when the product name of "rental product” is entered as a search character string, or the product name included in a specific website. Is. With this configuration, it is possible to present only “rental products” or “consumables” with a high trend to the user, or to present a plurality of “rental products” or “consumables” with a trend. It is also possible to present "goods”.
  • the means for determining the degree of the trend corresponds to the "analytical means" described in the claims.
  • the plurality of belongings information stored in the belongings information storage unit can be stored in association with each other when they are related information. For example, when the travel plan is an overseas trip using an airplane, it is possible to store the "passport" and the "airline ticket" as personal belongings information in association with each other.
  • the personal belongings information stored in the personal belongings information storage unit can be accessed at predetermined addresses (for example, Twitter, blog, and SNS) at predetermined intervals (for example, one day, one week, and one month). It is also possible to collect information and configure it to be updated at any time. For example, if the blog says, "Because the floor of the bathroom of ⁇ is XXX, it may be better to have sandals.”, In "Beach sandals" as belonging information, " ⁇ " Information such as necessary when going is added. It should be noted that such information may be collected by using known methods (analytical means) such as machine learning, deep learning, natural language processing, and text mining.
  • the personal belongings information storage unit stores information on the attributes of the traveler and information on the travel plan in association with the personal belongings information.
  • the information related to the traveler's attributes stored in association with the belongings information is referred to as “attribute information”
  • the information related to the travel plan stored in association with the belongings information is referred to as "plan information”.
  • “belongings” In the case of "important belongings” such as "passport”, information such as “attribute information: all travelers” and "plan information: overseas” is also available.
  • the "rental product” means a product temporarily used by the user at the travel destination.
  • products that follow the code are also included when attending restaurants, parties and ceremonial events with a dress code. It also includes local folk costumes.
  • the above-mentioned "rental products” include not only clothing but also bags, shoes, and other accessories coordinated with them. These products can be selected by the user himself or by a coordinating institution familiar with travel destination information. The user can obtain a product close to his / her taste by registering his / her taste in his / her attribute data. As will be described in detail later, in the present embodiment, the information registered as a rental product can be made into a purchased product (that is, a product for sale) by the user operating the client terminal for the user later. ing.
  • the above-mentioned "rental products” include electric appliances that are used daily.
  • the product database contains items that are familiar to daily use, such as dryers, facial equipment, and massagers, the user can select them and use them at a travel destination.
  • cooking utensils and foodstuffs are also included in the above-mentioned "rental products”. Users with food restrictions due to allergies or religious reasons can also choose and cook their own ingredients.
  • the "rental product” can be combined with different types of products as in the above example. It should be noted that such a combination can be realized by using a program that executes a "system application” (hereinafter, referred to as a "travel support program”) and a travel support system.
  • the "consumable item” means an item that is lost or cannot be reused by the user while traveling. Examples include cosmetics, toothbrushes, tissue paper and the like.
  • food is also included. This is advantageous when food is restricted due to allergies, or when local water is not suitable for the body. It is also effective when the user has to manage his / her own physical condition or when he / she has to select ingredients locally due to religious reasons.
  • the system or application of the present invention enables a coordinating organization to collect rental products and consumables together and provide them to the user.
  • Other specific products such as “rental products” or “consumables” include, for example, clothing, shoes, bags, fashion accessories, home appliances, cosmetics, cosmetology home appliances, cosmetology equipment, fitness equipment, etc.
  • Baby products, leisure products, audio / video equipment, information and communication equipment indoor entertainment products, food, tourist books, resort dresses, hair dryers, kariyushi wear, hair irons, wedding dresses, tuxedos, bouquets, floral decorations, tiaras, nameboards, Snorkels, bath towels, underwater cameras, waterproof bags, swimwear, folding chairs, blanket blankets, champagne bottles, champagne glasses, baskets, catering dishes, facial equipment, steamers, face packs, nail sets, genga, board games, playing cards, video communication Examples include games, video communication game software, digital cameras, and drones.
  • the "belonging list” is a list of "belongings” that the user should or is recommended to carry on the trip.
  • the generation of the "belonging list” is (A) On the condition that the accommodation and transportation are reserved, that is, travel plan information (for example, travel destination: Taiwan, accommodation: ⁇ , sightseeing place: ⁇ , ⁇ ⁇ ⁇ ) And traveler attribute information (for example, 28-year-old woman, 5-year-old man) (B) For each traveler (in the above example, for each 28-year-old woman and 5-year-old man), based on the travel plan information and the traveler attribute information, all the belongings information matching these information is extracted from the belongings storage unit.
  • travel plan information for example, travel destination: Taiwan, accommodation: ⁇ , sightseeing place: ⁇ , ⁇ ⁇ ⁇
  • traveler attribute information for example, 28-year-old woman, 5-year-old man
  • (C) Rental product information or consumables information is linked to the extracted belongings information, and if there is belongings information, the rental product information or consumables information is extracted.
  • the "belonging list” is not limited to the case where it is generated only when a travel reservation is made, but is also generated when only the above-mentioned travel plan information and traveler attribute information are input. It can also be configured as follows.
  • the means for determining whether the rental product information or the consumables information is associated with the belongings information corresponds to the "determination means" described in the claims.
  • one "belonging information” (for example, “blouson (for women)") is associated with a plurality of “rental product information” (for example, " ⁇ company blouson", “ ⁇ company blouson” ).
  • the content to be displayed in the "belonging list” can be determined based on the above trend information. For example, if the trend degree of " ⁇ company blouson” is "high” and the trend degree of "x company blouson” is “low”, only “ ⁇ company blouson” may be displayed in the "belonging list”. It is also possible to display " ⁇ company blouson (trend degree” high ”)” and “ ⁇ company blouson (trend degree” low ”)).
  • listing of "rental products” and the like is not limited to the case where the above “belonging list” is generated at the same time, and it is also possible to perform the listing at other timings, for example, at the timing requested by the user. ..
  • such "belonging list” is not limited to the above-mentioned “belongings", “rental products” or “consumables”, and other information, for example, information regarding the importance of “belongings” (for example, important). Include information such as “ ⁇ ” (for example, “important items to carry” above), “ ⁇ ” (for example, “general items to carry” above), and “ ⁇ ” (for example, “recommended items to carry” above) to indicate the degree. Is also possible.
  • such addition of other information to the "belonging list” adds this information to the belonging information stored in the belonging information storage unit in the same manner as the above-mentioned "attribute information" and "plan information". It can be realized by associating and memorizing.
  • the "system application” is executed by a “travel support program” that allows the user to centrally manage “rental products” or “consumables”.
  • This "Travel Support Program” is (A) In the management server, a plurality of "belongings” used by the user at the travel destination are stored in the storage device based on the traveler attribute information input from the "traveler client terminal" and the travel plan information. A prediction step that predicts from the belongings information of the server, a generation step that generates a "belonging list” that lists the "belongings” predicted by performing the prediction step, and a “belonging list” that is generated by performing the generation step. Is executed and the transmission step of sending the information to the "client terminal for travelers" is executed.
  • (B) A step of inputting travel plan information, requested product information of "rental products” or “consumables”, and usage schedule information of these, and a step of transmitting this information to a management server via the Internet, and management.
  • the traveler attribute information and the traveler plan information are stored in the traveler plan / traveler attribute information storage unit, and the belonging information is stored in the belonging information storage unit.
  • the requested product information of the "rental product” or the “consumable” is, for example, a means for receiving the selection of the product in the rental product request information storage unit and the consumables request information storage unit (hereinafter, "product"). It is selected and stored by “selection reception means”).
  • the rental product information stored in the rental product request information storage unit is stored in a storage device (for example, a sales product storage unit) by the "product selection receiving means”. It may be stored and stored in a storage device (for example, a usage history information storage unit) as a product for sale by a means for processing the sale of the product (hereinafter, referred to as "product sales processing means").
  • the user can launch the "system application" from the "traveler client terminal” to select and purchase a product while browsing the travel history.
  • a new product can be purchased, or an actually used item can be obtained by transmitting history information to a coordinating institution.
  • the "requested product information" of the "rental product” or “consumable” is information about a series of products selected by the user according to the above "travel plan information". For example, if the purpose of the trip is an overseas wedding, you can book a wedding dress or bouquet on the day of the wedding ceremony. In this case, the dress or bouquet can be picked up at the place where the ceremony is held and returned to it after use. By using the "system application", catering dishes on the day can be reserved according to the day of the ceremony so that they can be prepared at the venue.
  • the above “travel plan information” and “requested product information” are fused to generate schedule information of "rental product” or “consumables” (hereinafter referred to as “usage schedule information”). You can also do it. Specifically, it is information stored in which the product used (or planned to be used) at that time is associated with the schedule information including the date and time. That is, it can include information about the pick-up location associated with the product, the return location and method, and can be shared with the coordinating institution. The information is created and transmitted by the application of the client terminal, and when the product is associated with the product, it may be stored in a storage device (for example, a rental product request information storage unit or a consumables request information storage unit). ..
  • a storage device for example, a rental product request information storage unit or a consumables request information storage unit.
  • this "usage schedule information” is a bundle of information, it is possible to call the same travel plan and specification product from the schedule information or product information and apply for it. Further, in the case of group travel, this information can be shared between "traveler client terminals" provided with the "system application” of the present invention.
  • the user operates the "system application” so that he / she can know whether or not the "rental product” or “consumable” can be used.
  • the corresponding part of the list for example, "belonging list” is blank or unlinked. It is possible to realize by.
  • the “rental products” or “consumables” when the list of "rental products” or “consumables” that can be requested is included in the "belonging list", the “rental products” or “consumables” (directly) from the display screen on which this is displayed. It is preferable to be able to request. In this way, it is possible to significantly improve the convenience of the user.
  • the request completion information indicating the completion of the request from the "traveler client terminal" by a predetermined timing before the trip (for example, one week before, two days before, one day before departure, and the day of departure).
  • the management server If there is no transmission, it is more preferable to configure the management server to transmit remind information (for example, list information of requestable "rental products” or “consumables" from the management server side. With this configuration, it is possible to more effectively prevent forgetting "belongings". If the request completion information has been transmitted by the predetermined timing, the transmission of the reminder information may be stopped.
  • the means for determining whether or not the request completion information has been transmitted at the above-mentioned predetermined timing corresponds to the "second determination means" described in the claims.
  • the information on whether or not the above-mentioned "rental product” or “consumables” can be used (hereinafter referred to as “usable information") is transmitted to the user's "client terminal for travelers" by the user's operation. It can be displayed. Further, regarding the display, the position information and the language information can be linked and displayed in a suitable language by a means for reading the position information on the client terminal such as GPS.
  • the language display function may be performed via the Internet by the translation engine on the management server, or an application on the "traveler client terminal” that can cooperate with the "system application” can be used. ..
  • the association between GPS and language can also be realized by providing a means for reading country information from a map application in the application of the present invention.
  • the "coordinating institution” means an institution that actually collects "rental products” and "consumables” based on the product information requested by the user.
  • the coordinating institution may be the person who manages the management server. Further, the coordinating institution may be a plurality of institution. For example, one coordinating agency may be in charge of procuring clothes, and another coordinating agency may be in charge of food and personal care products to provide products for the same user.
  • the institution that provides the product may be separately prepared, or the coordinating institution may also serve as the providing institution. For example, an accommodation facility can serve as both a coordinating institution and a providing institution.
  • the "coordinating application” is mainly an application for the coordinating institution to function.
  • the “coordination application” functions to support the “travel system application” from the coordinator side, and includes travel plan information, "rental product” or “consumable” request product information sent by the user to the management server, and “consumables” request product information.
  • the means for inputting and the means for inputting and updating the management information of the "rental product” are executed.
  • the user after the user uses the "rental product", the user returns the "rental product" to the providing institution or the coordinating institution.
  • the returned rental product is maintained by the institution that owns the rental product or the institution that manages the rental product, is registered in inventory as necessary, and is lent to the next user.
  • the providing organization or the coordinating organization also functions as a returning organization for the "rental product".
  • the user brings the "rental product” to the provider or the coordinating institution and returns it.
  • it is not essential to bring a "rental product”, and it is also possible to attach an IC tag to the "rental product” and leave the rental product on the spot.
  • clothing rented to the accommodation can be left in the room at the accommodation hotel. You can also leave your clothes in the hotel room where you stayed, which was the provider.
  • the hotel or the like at the place of stay can read this tag and return the "rental product”.
  • the "rental product” may be managed by the IC tag system. By managing with the IC tag system, the product management information in the coordinating institution can be updated.
  • the "management server” means a server provided with means and a database for executing the travel system of the present invention.
  • the server may be a cloud server, or may be a server provided by a coordinating institution or a place of stay.
  • the user can be configured to be able to purchase the "rental product” while using it.
  • the rental product information stored in the storage device for example, the rental product request information storage unit
  • the storage device for example, the sales product storage unit
  • It is stored in a storage device (for example, a usage history information storage unit) as a product for sale by the "product sales processing means”. This may be achieved by a relational database within the management server.
  • FIG. 1 is a schematic diagram showing a schematic configuration example of a travel support system according to the present embodiment.
  • this travel support system is (A) First, the user 11 launches a "system application" executed by the "travel support program” on the client terminal 22 for travelers. (B) Reservation information (including traveler attribute information and travel plan information) for making a travel reservation is transmitted to the management server 44 via the network 33. Is executed by.
  • the management server 44 receives the reservation information, for example, ⁇ Travel schedule (1st candidate): XX month XX day to XX month XX day, Travel location: Taiwan, Airplane: Outbound XXX flight, Return route ⁇ Flight, accommodation: * * Hotel (2 nights), ⁇ Travel schedule (second candidate): ⁇ year ⁇ month ⁇ ⁇ day ⁇ ⁇ year ⁇ month ⁇ ⁇ day, travel location: Taiwan, airplane: outbound route ⁇ flight, return route ⁇ Flight, accommodation: * * Hotel (3 nights), Travel plan information such as, and ⁇ Name: XX Hanako, Gender: Female, Date of Birth: XX XX Year XX Month XX Day (XX years old), Address: ⁇ , Contact: 090-****-** Traveler attribute information such as **, etc. Based on the above, inquire about accommodation facilities (accommodation institutions 55, etc.) and transportation facilities (airplanes in this embodiment, not shown), and then make ⁇ Travel schedule (1st candidate):
  • the management server 44 performs a process of generating the inventory list 90, for example, as shown in FIG. 2, based on the traveler attribute information and the travel plan information input when the user makes a travel reservation. Do it.
  • the inventory list 90 is obtained by the user 11 operating the "system application” executed by the "travel support program" on his / her own traveler client terminal 22. Is configured to be able to.
  • the inventory list 90 is not limited to the case where the user operates the client terminal 22 for travelers to generate the inventory list 90.
  • the inventory list 90 is automatically generated when the travel reservation is confirmed. It can also be configured to.
  • the inventory list 90 has an inventory list unit 91 and a request product list unit 96, and is configured to be generated for each traveler in principle when there are a plurality of travelers.
  • the inventory list 90 is not limited to the case where it is generated for each traveler, and it is also possible to generate all the travelers at once.
  • the inventory list unit 91 additionally writes the inventory column 92 that displays the name of the "belongings" to be carried on the trip, the importance column 93 that displays the importance of carrying the "belongings", and the user 11. It has a remarks column 94 of the inventory list that can be used.
  • the inventory information storage unit 10F (FIG.) that stores a plurality of inventory information based on the travel plan information and the traveler information attribute information input by the user 11 when making a travel reservation.
  • the "belongings" extracted from (see 5), which will be described later) are listed.
  • the inventory list remarks column 94 of the inventory list unit 91 functions as a description column in which the user 11 can freely write various information after seeing the generated inventory list 90. Specifically, in the inventory list remarks column 94, "two copies of the" passport “described in the inventory column 92, for example, items that the user 11 should remember when preparing the" inventory ", are taken. This is a column for writing items such as "Put in each bag.”
  • the request product list unit 96 has a request availability column 97 and a request product remarks column 98.
  • the request availability column 97 indicates whether or not each "belongings" listed in the inventory list unit 91 can be requested, that is, whether or not the "belongings" are requested products (rental products or consumables). This is a column for specifying (in this embodiment, " ⁇ ” is indicated when a request is possible, and " ⁇ ” is indicated when a request is not possible).
  • the request product remarks column 98 is a special item regarding the requested product, for example, a plurality of types of products (for example, " ⁇ company blouson", “ ⁇ company blouson”) for the product (for example, "blouson (for women)”). ”) Is a column for indicating that the user 11 can select these products when rentable.
  • the user 11 makes a request for such a requested product by operating the "system application" on his / her own traveler client terminal 22 and sending the product request information to the network 33. It is configured to be able to.
  • the product request information transmitted in this way is transmitted to the coordinating institution 66 via the management server 44, and the coordinating institution 66 collects the requested products and assigns an ID to each user for centralized management. It has become.
  • the user 11 is configured to be able to receive the products collected by the coordinating institution 66 through the accommodation institution 55 such as a hotel.
  • FIG. 3 is an example, and the user 11 can directly receive the product requested by the user from the coordinating institution 66.
  • the user can go to a local store (also referred to as a product provider) (reference numerals 66A to 66D) to directly obtain and / or return the product.
  • the "travel system application” and the management server 44 can cooperate to send a request directly to the store (reference numerals 66A to 66D) of the staying place via the Internet (not shown).
  • the products are collected from each store (reference numerals 66A to 66D) to the coordinating institution, and the package of the product requested by the user is completed.
  • the accommodation institution 55 includes the coordinating institution 66 and these client terminals 77. Further, the accommodation institution 55 may include the coordinating institution 66.
  • the user 11 can return the rental product by bringing it to the receiving institution.
  • FIG. 4 an example of returning to the accommodation institution is described, but at the accommodation hotel or the like, home appliances and clothing can be returned by leaving them in the hotel room where they were used. This is possible by associating the user ID of the user 11 with the ID of the user in the room.
  • the returned rental product received by the accommodation institution is received by the coordinating institution 66, and information such as usage records is managed by the coordinating application.
  • management server 44 having a configuration for operating the "system application” and the coordination application will be described with reference to FIGS. 1 and 5.
  • the management server 44 has a communication unit (see FIG. 6), which communicates with the traveler 11 client terminal 22 and the coordinating institution 66 via the network 33. It is configured so that various information can be communicated with.
  • the communication unit sends the information input from the traveler client terminal 22 to the information input means 101.
  • Such information includes reservation information for making travel reservations (travel plan information and traveler attribute information), information on products or consumables requested by the user (requested product information), and product collection at a coordinating institution. There is, but is not limited to, information and information provided and / or returned. In the example shown in FIG.
  • rental products and consumables are managed in separate databases (codes 10B and 10D for rental products and codes 10C and 10E for consumables), but they are the same. It may be managed by the data server of. Further, the communication unit can appropriately receive the request of the user 11 from the traveler client terminal 22 of the user 11 and overwrite the information in the database by the information input means 101. Such requests may include, but are not limited to, changes in travel schedules, extended stays, and the like.
  • the information input means 101 functions as a means for inputting various information transmitted from the traveler client terminal 22.
  • Such various information includes, but is not limited to, travel plan information, traveler attribute information, and the like. In one embodiment shown in FIG. 5, these pieces of information can be stored in the travel plan / traveler attribute information storage unit 10A.
  • the important information input by the user 11 is as important information.
  • Reservation information for booking a trip including travel plan information and traveler attribute information, and ⁇ Request information for rental products such as clothing, home appliances, and beauty home appliances used at travel destinations (staying destinations), request information for consumables such as personal care products such as food, cosmetics, and hair care products, Can be mentioned.
  • the personal care product means a product such as cosmetics and toiletries that keeps human skin clean, grooms and beautifies.
  • the display means 102 is a means for forming a user interface in various information handled in the "system application".
  • the product selection receiving means 103 determines that the product requested by the user has been accepted, notifies the user and / or the coordinating organization of this information by the display means 102, and also stores the information of the rental product request information storage unit 10B. It is a means of overwriting.
  • the product lending processing means 104 is a means for attaching lending information to the rental product. In addition, when the rented product is returned, the return history is attached and the information is overwritten on the database.
  • the product sales processing means 105 is a means for storing information that provides the user with consumables (products that are not returned) requested by the user, and transmitting and updating the information to a relational database.
  • the inventory list generation means 106 (A) The belongings list unit 91 is generated by selecting the belongings information necessary for the corresponding trip from the plurality of belongings information stored in the belongings information storage unit 10F, and at the same time. (B) When the inventory list unit 91 is generated, it is confirmed whether or not the corresponding product can be requested, and the request product list unit 96 is generated. It is a means.
  • the history analysis means 107 is a means for analyzing the information (history information) stored in the storage unit (reference numerals 10A to 10G) for each user 11 (user ID) and storing the result in the usage history information storage unit 10G. is there.
  • the storage unit (reference numerals 10A to 10G) is mainly used.
  • the travel plan / traveler attribute information storage unit 10A stores the travel plan information and the traveler attribute information input at the time of booking the trip.
  • the rental product request information storage unit 10B stores the rental product information (rental product information) requested by the user 11.
  • the consumables request information storage unit 10C stores information on consumables (consumables information) requested by the user.
  • the rental product storage unit 10D stores rental products lent from the coordinating organization 66.
  • the sales product storage unit 10E stores information about consumables provided by the coordinating organization 66.
  • the belongings information storage unit 10F has the belongings information necessary for generating the belongings list 90, and various information associated therewith (for example, rental product information or consumables information, the above-mentioned "attribute information", and the above-mentioned “plan information”. , Trend information) is memorized.
  • the usage history information storage unit 10F classifies the information stored in the travel plan / traveler attribute information storage unit 10A to the belonging information storage unit 10F into the above-mentioned "attribute information" and "plan information", and then history. Store as information. By storing such data, the user 11 can recall and reuse this data the next time he / she travels, and the accuracy of generating the inventory list 90 can be improved. It is possible to improve (meet the needs of the user 11).
  • various information stored in the storage unit is stored in association with the user ID (identifying the user 11). Therefore, in the present embodiment, by searching for a specific user ID, the past inventory list 90, travel schedule history, travel rental product history, personal care product history used, food history, etc. It is configured so that you can browse.
  • the user ID is assigned to each user 11 (individual), but it is also possible to assign the user ID to each group of a plurality of people. For example, by assigning one user ID to a family member, it is possible to generate a family belongings list 90 and arrange luggage and consumables for family members.
  • the above various storage units may be provided with an information processing function dedicated to the information processing unit, and various information may be processed by this function each time, or may be processed by a relational database engine between databases.
  • the client terminal (reference numerals 22 and 77 shown in FIG. 1) in the present invention has a web browser function, and transmits, for example, an HTTP (HyperText Transfer Protpcal) request to the management server 44, and a web page or the like as a response thereof. Is acquired and displayed on the screen.
  • HTTP HyperText Transfer Protpcal
  • the user 11 and the coordinating organization 66 can manage information for executing the travel support system according to the present embodiment.
  • the client terminal (reference numerals 22 and 77 shown in FIG. 1) for example, a desktop computer, a mobile phone, a PAD, or the like can be applied.
  • the management server 44 includes a communication unit, an information processing means, an information storage unit (reference numerals 10A to 10G shown in FIG. 5), an input / output interface, and a system control unit.
  • the system control unit and the input / output interface are connected via the system bus.
  • the communication unit is connected to the network and controls the communication state with the client terminal (reference numerals 22 and 77 shown in FIG. 1) and the product providing organization (reference numerals 66A to 66D shown in FIG. 1).
  • the information processing means and the information storage unit are composed of a hard disk drive or the like, and are described by various programs such as an operating system and a server program or a markup language such as HTML. It has a function to store web page files.
  • the input / output interface is composed of a communication unit, a ROM (Read Only Memory), a RAM (Random Access Memory), and the like.
  • the system control unit determines whether or not the rental product can be used by the user at the scheduled rental time by the CPU reading and executing various storage units and execution means stored in the ROM or the information storage unit. It functions as a product lending processing means and / or a product sales processing means to be processed.
  • FIG. 7 is a flowchart showing the contents of the user registration process on the management server
  • FIG. 8 is a schematic diagram showing an example of the user registration form displayed on the travel client terminal 22
  • FIG. 9 is displayed on the travel client terminal.
  • FIG. 10 is a flowchart showing the contents of the inventory list generation process on the management server
  • FIG. 11 is a flowchart showing the contents of the control process for lending the requested product on the management server
  • FIGS. 12 and 12 and FIG. 13 is a schematic diagram showing an example of a rental setting form displayed on the travel client terminal 22.
  • travel reservation acquisition of inventory list 90 (see FIG. 2), "rental product” or “consumable”, provided that the user 11 has registered as a user (member registration). It is configured so that you can make requests for "goods”.
  • the management server 44 when the management server 44 receives a request for access to the web page for user registration from the traveler client terminal 22, the management server 44 sends a member registration form (step S1). ). Specifically, the system control unit (see FIG. 6) of the management server 44 displays, for example, the user registration form shown in FIG. 8 on the screen of the traveler client terminal 22 through the communication unit (see FIG. 6). The data of the user registration form is sent so as to be. After inputting the name, address, e-mail address, etc., the user 11 clicks the confirmation button of the GUI.
  • the management server 44 When the management server 44 receives the user registration information (step S2), the management server 44 registers it in the user database or a predetermined storage unit of the management server (step S3). Specifically, when the management server 44 receives the data input or selected by the user from the traveler client terminal 22, the management server 44 receives the data in a predetermined storage area (for example, see FIG. 5) of the information storage unit (see FIG. 5). , Travel plan / traveler attribute information storage unit 10A).
  • the user 11 after performing such user registration, the user 11 is configured to be able to use the travel support system (make a travel reservation, etc.). If the user has already been registered, the travel support system can be used by entering the registered user ID.
  • the user 11 is displayed on the display screen of the traveler client terminal 22.
  • it is configured so that the necessary items are entered in the travel reservation form (see FIG. 9) and the travel reservation is confirmed (sending the travel reservation form in step S4 ⁇ step S5). Confirmation of travel reservation).
  • Items to be entered from the travel reservation format include travel plan information such as travel itinerary, travel location, transportation, accommodation, etc., as well as the name, gender, date of birth, address, and contact information of the traveler who actually travels. Traveler attribute information such as.
  • the management server 44 When the travel reservation is confirmed (step S5), the management server 44 performs a process of storing the travel plan information and the traveler attribute information, which are the confirmed travel information, in the travel plan / traveler attribute information storage unit 10A. (Step S6).
  • the management server 11 when the travel reservation is confirmed, for example, "Travel reservation is completed. Do you want to create a travel inventory?" Yes “and” No. " An image prompting the user 11 to generate the inventory list 90 such as "" is displayed. After such an image is displayed, for example, when the user 11 clicks the "Yes" icon and the information is transmitted to the management server 44, the management server 11 first includes the inventory list 90. The process of generating the inventory list unit 91 of the above is performed (step S7).
  • the travel plan information and the traveler attribute information stored in the travel plan / traveler attribute information storage unit 10A the travel plan information stored in the inventory information storage unit 10F, and a link to the travel plan information.
  • control is performed to select "belongings" to be carried on the trip. For example, if the traveler is a 25-year-old woman, the destination is Taiwan by plane, and the purpose of the trip is tourism, the management server 44 can be used.
  • the symbols indicating the importance of the “belongings” (in the present embodiment, “ ⁇ ”, “ ⁇ ” and “” based on the information on the importance stored in association with the selected belongings information. ⁇ ”) is attached.
  • the management server 44 performs a process of generating the inventory list unit 91 as described above, and then performs a process of generating the request product list unit 96 of the inventory list 90 (step S8).
  • the process of generating the request product list unit 96 when the selected "belongings" include “rental products” or “consumables” that can be rented at the travel destination, that is, the rental product information is included in the corresponding belongings information. Or if consumables information is linked and stored -Adding information indicating that (see the request product availability column 97 in Fig. 2), -Add special notes about the "rental product” or “consumables” (for example, you can select from multiple types of items at your travel destination) (requested product remarks column in Fig. 2). 98), Performs the process of generating the request product list unit 96.
  • the management server 44 performs a process of generating the request product list unit 96, and then displays the inventory list 90 (the inventory list unit 91 generated in step S7 and the request product list unit 96 generated in step S8) to the corresponding traveler. Performs the process of transmitting to the client terminal 22 (step S9). As a result, the inventory list 90 is displayed on the display screen of the traveler client terminal 22.
  • the inventory list unit 91 is generated (step S6) and the request product list unit 96 is generated, provided that the user 11 has given an operation command (in the above example, the operation input of “Yes”). (Step S7) is generated, but it is also possible to automatically generate these after the travel reservation is confirmed.
  • the management server 44 transmits the inventory list 90, and then transmits the request form set by the user 11 to the traveler client terminal 22 (step S10).
  • a request form may be transmitted when there is a request from the user 11 (a specific operation by the traveler client terminal 22), and after the inventory list 90 is transmitted, the request form may be transmitted. It can also be done automatically.
  • the system control unit (see FIG. 6) of the management server 44 displays the request form shown in FIGS. 12 and 13 on the traveler client terminal 22 via the communication unit (see FIG. 6). Submit the request form data to be displayed on the screen.
  • the "rental product” or “consumable” displayed on the request form is a product that can be requested in the process of step S8 (see FIG. 10) (" ⁇ " in the request availability column 97 of FIG. It is possible to use only products with.
  • the user 11 When the user 11 selects a specific item, date, and pick-up location of the "rental product” on the above request form and clicks the send button of the request form, it is sent to the management server 44 via the network. It should be noted that the user 11 can use the above request form at any time after the inventory list 90 has been transmitted (step S9 in FIG. 10) and after the user registration has been performed (step S3 in FIG. 7). By sending it, you can arrange “rental products” and “consumables” at your travel destination.
  • the management server 44 requests the traveler client terminal 22 for "rental products” and “consumables” at predetermined timings before the trip (for example, one week ago, the day before, and the day of the trip). It is configured to send prompting reminders.
  • Such reminding information is simply information such as "Did you forget to request rental products or consumables?" Or information that includes "rental products” that can be requested in this message. And so on. Further, the transmission of such remind information can be stopped in response to a request from the user (for example, transmission of request completion information indicating the completion of the request).
  • the management server 44 receives the request product information (step S11), and the predetermined storage unit of the management server 44, for example, the rental product request information unit 10B (see FIG. 5) or the consumables request information storage unit 10C (see FIG. 5). It is stored in (see FIG. 5) (step S12). Specifically, the management server 44 receives the data input and selected from the traveler client terminal 22 by the product selection receiving means 103 (see FIG. 5), for example, the rental product request information unit 10B or the consumables request information. It is distributed to the storage unit 10C and stored in each storage unit.
  • FIG. 14 is a flowchart showing an operation example of determining the reservation of rental products or consumables by the management server 44.
  • the coordinated institution client terminal 77 of the coordinating institution 66 inputs the collected product information based on the requested product information (step S13). Specifically, the information stored in the rental product request information storage unit 10B or the consumables request information storage unit 10C of the management server 44 is displayed on the client terminal 77 for the coordinating institution to coordinate the acquired or arranged products. Check the list displayed on the institutional client terminal 77 (for example, the reservation list shown in FIG. 15). By transmitting this information to the management server 44, information on the products that can be used is stored in the rental product information storage unit 10D via the product rental processing means 104 (step S14).
  • the stored product information can be arbitrarily displayed from the rental product information storage unit 10D and the sales product information storage unit 10E via the display means 102 by the operation of the traveler 11 client terminal 22 of the user 11.
  • the user 11 shows the information displayed on the traveler client terminal 22 in this way to the coordinating institution 66, the accommodation institution 55, and the providing institution that provides the product (for example, the product providing institution 66A to 66D). By doing so, you can receive the goods.
  • the coordinating organization 66 can input the product information related to the requested product information by the deadline set by the user 11. As a result, the user 11 can know about the products that cannot be procured.
  • the user 11 can set in advance or confirm the position information by GPS and display it in the language of the travel destination.
  • the user 11 can set the display function to English while traveling (for example, for one week).
  • the location information is read from the GPS function of the traveler client terminal 22 of the user 11 and displayed in the language of the current location (for example, Mandarin if staying in Beijing) in the "system application" according to the present embodiment. Can be done.
  • the user 11 and the coordinating institution 66 can smoothly give and receive the reserved products.
  • Such a function can be added by a plug-in function.
  • FIG. 16 is a flowchart showing an operation example of another embodiment of rental product reservation by the management server 44.
  • the reservation of rental products in other embodiments begins with the user 11 requesting a form for performing a product search from the traveler client terminal 22 to the management server 44. (Step S15).
  • the received product search form is displayed on the traveler client terminal 22 (step S16), and the user 11 can perform the product search (step). S17).
  • a product search is performed by the user 11 inputting a keyword and clicking or touching a submit button on the form.
  • the search condition is transmitted to the management server 44, and the management server 44 collates the information from the accessible product providers 66A to 66D and the like with the keyword, and the search result is the traveler client terminal 22.
  • the user 11 who confirmed the displayed search result generates the requested product information of the "rental product" or the "consumable” from the traveler client terminal 22 (step S19), and creates (generates) the reserved product page. (Step S20).
  • the created page of the reserved product is stored in a predetermined storage unit of the management server 44 (step S21).
  • step S22 the user 11 brings the “rental product” to the receiving institution (for example, the product providing institution 66A to 66D) (step S22).
  • the brought-in "rental product” is returned to the coordinating institution 66, and the coordinator performs the return processing in the coordinating application (step S23), and the return information is registered (step S24).
  • the "rental product” in which the return information is registered is moved to a predetermined inventory management location after cleaning, maintenance, etc. (step S25) (step S26).
  • the coordinating organization 66 stores the return status, usage history, maintenance, product status, etc. in the usage history information storage unit 10G (see FIG. 5) as a management history (see FIG. 5).
  • Step S27 After this information is described, the information indicating that the product has been moved to the inventory management location is stored in the rental product request information storage unit 10B (see FIG. 5), whereby the "rental product” can be stored by another user.
  • the request can be made by the 11 operating the traveler client terminal 22 (step S28).
  • the user 11 uses the "rental product” or “consumable”("rentalproduct” or “consumable” received from the product providing organizations 66A to 66D).
  • the travel client terminal 22 transmits purchase information about the corresponding "rental product” or the like to the management server 44 (step S29).
  • the user 11 displays information on the product he / she wants to purchase (for example, the name of the product) from the product purchase display screen (for example, the format screen for purchasing the product) displayed on the traveler client terminal 22. Enter the date of receipt of the product and the place of receipt of the product) and send this information to the management server 44.
  • the management server 44 that has received the purchase information stores the sales information about the "rental product” or the "consumable” in the sales product information storage unit 10E via the product sales processing means 105, and also stores the product rental processing means 104.
  • a process of storing the rented product information storage unit 10D (memorizing the information indicating that the rented product has been purchased) is performed (step S30).
  • the management server 44 transmits information indicating that the specific product has been purchased to the coordinating organization 66, and also transmits information indicating purchase confirmation to the traveler client terminal 22. This is done (step S31).
  • the information stored in the rental product storage unit 10D and the sales product storage unit 10E is stored in the usage history storage unit by the history analysis means 107 as the user usage history information associated with the user ID. It is composed of.
  • the user 11 can search for similar travel destination information from the user usage history information, and as a result, the called information can be used as it is as product request information, or can be used in the GUI. It is possible to change the request for "rental products”.
  • the accommodation institution 55, the coordinating institution 66, the client terminal 77, and the product providing institution 66A to 66D shown in FIG. 1 are constructed as one functional unit 200, and these are constructed in a plurality of places (a plurality of places (). It is provided in the area).
  • the management server 44 and each functional unit 200 are configured to be able to communicate with each other via the network 33, and the user 11 manages the management server 44 via the management server 44 by operating the traveler client terminal 22. It is possible to communicate with each functional unit 200 without going through the server 44. In this way, the user 11 can easily and comfortably travel to a plurality of areas, and can make a connection for communication and distribution.
  • the functional unit 200 can be constructed in the ship, for example.
  • a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
  • the traveler client terminal is An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and A display means capable of displaying the information transmitted from the management server and With The management server Control device and A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling, With The control device is Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal.
  • the storage device has Requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item is stored in association with the inventory information.
  • the control device is Further, it has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information.
  • the generation means When it is determined by the determination means that the inventory information associated with the request product information is included, the request product information is added to the corresponding inventory information to generate the list information.
  • the travel support system described in 1) which is characterized by this.
  • the storage device has Trend information indicating the degree of trend of the requested product is stored in association with the requested product information.
  • the control device is The content of the requested product information to be added to the list information is determined based on the trend information.
  • the travel support system described in 2) which is characterized by this.
  • the control device is Further having an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is input as a search character string or the product name included in a specific website.
  • the travel support system described in 3 which is characterized by this.
  • the input means is It is possible to input the requested product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed.
  • the control device is It has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing.
  • the output means When it is determined by the second determination means that the request completion information has not been transmitted, the reminder information is transmitted to the traveler client terminal.
  • the travel support system described in 2) which is characterized by this.
  • the output means is When the request completion information is transmitted from the traveler client terminal, the transmission of the remind information is stopped.
  • the travel support system described in 5 which is characterized by this.
  • a travel support method for supporting a traveler by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
  • the traveler client terminal is An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and A display means capable of displaying the information transmitted from the management server and With The management server Control device and A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling, With
  • the travel support method is An input process that accepts input of the various information from the traveler client terminal, and Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information input by performing the input step.
  • Travel support method which is characterized by 8) A travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
  • the traveler client terminal is An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and A display means capable of displaying the information transmitted from the management server and With The management server
  • a control device that is a computer and A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling, With The travel support program
  • the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device.
  • Predictive steps to do and A generation step that generates list information that lists the belongings predicted by performing the prediction step, and a generation step.
  • a travel support program that features this.
  • the present invention it is possible to obtain a "belonging list" suitable for the trip simply by transmitting the travel plan information and the traveler attribute information to the management server. It can be easily and surely aligned. Further, according to the present invention, by making a request before the trip, the user can depart for the trip without arranging the products, so that the baggage of the user can be reduced. Further, according to the present invention, the user can cope with the change of the schedule by overwriting and / or changing the registration information by the application executed by the program of the present invention. Therefore, the present invention is very advantageous when the user makes a long-term trip to a region having a different climate for a different purpose. For example, foreign tourists coming to Japan can minimize the preparation of clothing to Hokkaido, Tokyo and Okinawa. If necessary, local water and food can be booked at one time at your accommodation.
  • the present invention is not limited to each of the above embodiments, and each embodiment is an example and has a configuration substantially the same as the technical idea described in the claims of the present invention. However, anything that exerts a wearable action and effect is included in the technical scope of the present invention.

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Abstract

[Problem] To provide a travel assistance system, a travel assistance method, and a travel assistance program which make it possible to relatively easily and reliably prepare luggage items suited to a travel plan and an attribute of a user. [Solution] A travel assistance system comprises a traveler client terminal, and a management server capable of communicating with the traveler client terminal via an electric communication line. The management server includes: a prediction means for predicting, on the basis of traveler attribute information and travel plan information transmitted from the traveler client terminal, luggage items to be used by the user at the travel destination, from a plurality of luggage information items stored in a storage device; a generation means for generating list information listing the luggage items predicted by the prediction means; and an output means for transmitting the list information generated by the generation means to the traveler client terminal.

Description

旅行支援システム、旅行支援方法および旅行支援プログラムTravel support systems, travel support methods and travel support programs
　本発明は、旅行者支援システム、旅行者支援方法および旅行者支援プログラムに関し、特に、旅行に必要な持ち物の一覧表を生成することが可能な旅行支援システム、旅行支援方法および旅行支援プログラムに関するものである。 The present invention relates to a traveler support system, a traveler support method and a traveler support program, and more particularly to a travel support system, a travel support method and a travel support program capable of generating a list of belongings necessary for travel. Is.
　近年、インターネット等の通信技術の進展に伴って、旅行の予約についても、旅行代理店等のウェブサイトに接続することで、これをおこなうことができるようになっている（特許文献１参照）。 In recent years, with the development of communication technology such as the Internet, it has become possible to make travel reservations by connecting to the website of a travel agency or the like (see Patent Document 1).
　この点、旅行代理店等に足を運んで、旅行の予約をおこなっていた従来の予約方法に比べて、誰もが気楽に旅行に行けるようになった、といえる。 In this respect, it can be said that anyone can go on a trip more easily than the conventional reservation method that used to make travel reservations by visiting travel agencies.
特開２００６－１４６４３９号公報 Japanese Unexamined Patent Publication No. 2006-146439
　ところで、ひとえに「旅行」といっても、その内容は、旅行者の属性（例えば、大人であるのか、あるいは、子供同伴であるのかといった属性、以下、「旅行者属性」と称す）や、旅行をする目的（例えば、観光であるのか、仕事であるのかといった目的、以下、「旅行プラン」と称す）等によって、大きく異なるのが一般的である。 By the way, the content of "travel" includes the attributes of travelers (for example, whether they are adults or accompanied by children, hereinafter referred to as "traveler attributes") and travel. Generally, it differs greatly depending on the purpose of doing the trip (for example, whether it is sightseeing or work, hereinafter referred to as "travel plan").
　そうすると、旅行が、例えば、旅行者が大人１人で、その目的が「ビジネス」である場合と、旅行者が子供同伴の家族で、その目的が「レジャー」である場合とでは、旅行に持っていくべき（携行すべき）「持ち物」の内容が大きく変わるものといえる。 Then, for example, when the traveler is an adult and the purpose is "business", and when the traveler is a family with children and the purpose is "leisure", the trip is carried out. It can be said that the contents of "belongings" that should be carried (carried) will change significantly.
　一般に、「持ち物」を旅行前に準備する際、例えば、旅行先（例えば、レジャー施設）に初めて訪れる、といった「旅行プラン」にあっては、その場所（施設）や気候等について調べ上げた（調査した）うえ、これをおこなう場合がほとんどである。 In general, when preparing "belongings" before a trip, for example, in a "travel plan" such as visiting a travel destination (for example, a leisure facility) for the first time, the place (facility), climate, etc. were investigated ( In most cases, this is done after investigating).
　すなわち、「持ち物」の準備には、通常、多くの時間と労力を割く必要があり、場合によっては、誤った「持ち物」を選択したり、必要な「持ち物」に気付かない、といったミスが生じやすい。なお、このようなミスは、例えば、子供が同伴する場合（家族旅行の場合）では、なおさらのことである。 In other words, it usually takes a lot of time and effort to prepare "belongings", and in some cases, mistakes such as selecting the wrong "belongings" or not realizing the necessary "belongings" occur. Cheap. It should be noted that such mistakes are even more so when accompanied by children (in the case of a family trip), for example.
　さらに、「ビジネス」で何度も同じ場所に訪れている場合であっても、季節や天候が異なる等の理由で、場合によっては、予め準備していた「持ち物」（例えば、半そでの着衣）では、対応することができず、旅行先でわざわざ調達（例えば、長そでの着衣の購入）等しなければならない場合もありうる。 Furthermore, even if you visit the same place many times for "business", in some cases, you may have prepared "belongings" (for example, half-sleeved clothes) due to different seasons or weather. Then, it may not be possible to deal with it, and it may be necessary to procure (for example, purchase long-sleeved clothes) at the travel destination.
　本発明は、このような課題を解消するためになされたものであり、その目的は、「旅行プラン」および「旅行者属性」に適した「持ち物」を比較的容易かつ確実に準備することが可能な旅行支援システム、旅行支援方法および旅行支援プログラムを提供することにある。 The present invention has been made to solve such a problem, and an object thereof is to relatively easily and surely prepare "belongings" suitable for "travel plan" and "traveler attribute". To provide possible travel support systems, travel support methods and travel support programs.
　上記課題は、旅行者用クライアント端末と、電気通信回線を介して旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムであって、旅行者用クライアント端末は、旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、管理サーバから送信された情報を表示可能な表示手段と、を備え、管理サーバは、制御装置と、旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、を備え、制御装置は、旅行者用クライアント端末から送信された旅行者属性情報および旅行プラン情報に基づいて、ユーザが旅行先で利用する持ち物を記憶装置に記憶された複数の持ち物情報から予測する予測手段と、予測手段により予測された持ち物を一覧化した一覧情報を生成する生成手段と、生成手段により生成された一覧情報を旅行者用クライアント端末に送信する出力手段と、を有する、本発明にかかる旅行支援システムを提供することにより解決される。 The above-mentioned problem is a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line, and the client terminal for a traveler is an attribute of a traveler. The management server is provided with an input means capable of inputting various information including a traveler attribute information indicating a travel plan and a travel plan information indicating a travel plan, and a display means capable of displaying information transmitted from the management server. The control device includes a control device and a storage device that stores predetermined belongings information as necessary belongings at the time of travel, and the control device is based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal. A predictive means for predicting the personal belongings used by the user at a travel destination from a plurality of personal belongings information stored in a storage device, a generation means for generating a list information listing the personal belongings predicted by the prediction means, and a generation means for generating. It is solved by providing the travel support system according to the present invention, which has an output means for transmitting the collected list information to a client terminal for travelers.
　また、上記課題は、旅行者用クライアント端末と、電気通信回線を介して旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムを用いて旅行者を支援する旅行支援方法であって、旅行者用クライアント端末は、旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、管理サーバから送信された情報を表示可能な表示手段と、を備え、管理サーバは、装置と、旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、を備え、旅行支援方法は、旅行者用クライアント端末からの各種情報の入力を受け付ける入力工程と、入力工程をおこなうことにより入力された旅行者属性情報、旅行プラン情報に基づいて、ユーザが旅行先で利用する持ち物を記憶装置に記憶された複数の持ち物情報から予測する予測工程と、予測工程をおこなうことにより予測された持ち物を一覧化した一覧情報を生成する生成工程と、生成工程をおこなうことにより生成された一覧情報を旅行者用端末に送信する送信工程と、を含む、本発明にかかる旅行支援方法を提供することによっても解決される。 Further, the above-mentioned problem is a travel support method for supporting a traveler by using a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line. The client terminal for travelers displays the input means capable of inputting various information including the traveler attribute information indicating the traveler's attributes and the travel plan information indicating the travel plan, and the information transmitted from the management server. It is equipped with a possible display means, a management server is provided with a device, and a storage device for storing predetermined belongings information as necessary belongings at the time of travel, and various travel support methods are provided from a client terminal for travelers. Based on the input process that accepts the input of information, the traveler attribute information input by performing the input process, and the travel plan information, the belongings that the user uses at the travel destination are stored in the storage device from a plurality of belongings information. A prediction process for predicting, a generation process for generating a list information listing the predicted belongings by performing the prediction process, and a transmission process for transmitting the list information generated by performing the generation process to a traveler terminal. It is also solved by providing the travel support method according to the present invention, including.
　さらに、上記課題は、旅行者用クライアント端末と、電気通信回線を介して旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムを用いて旅行者を支援する旅行支援プログラムであって、旅行者用クライアント端末は、旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、管理サーバから送信された情報を表示可能な表示手段と、を備え、管理サーバは、コンピュータである制御装置と、旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、を備え、旅行支援プログラムは、旅行者用クライアント端末から入力された旅行者属性情報、および、旅行プラン情報に基づいて、ユーザが旅行先で利用する持ち物を記憶装置に記憶された複数の持ち物情報から予測する予測ステップと、予測ステップをおこなうことにより予測された持ち物を一覧化した一覧情報を生成する生成ステップと、生成ステップをおこなうことにより生成された一覧情報を旅行者用クライアント端末に送信する送信ステップと、を制御装置に実行させる、本発明にかかる旅行支援プログラムを提供することによっても解決することができる。 Further, the above-mentioned problem is a travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line. The client terminal for travelers displays the information transmitted from the management server and the input means capable of inputting various information including the traveler attribute information indicating the attributes of the traveler and the travel plan information indicating the travel plan. The management server is equipped with a control device which is a computer and a storage device which stores predetermined belongings information as necessary belongings at the time of travel, and the travel support program is a client for travelers. Performing a prediction step and a prediction step for predicting the belongings used by the user at the travel destination from a plurality of belongings information stored in the storage device based on the traveler attribute information input from the terminal and the travel plan information. This book causes the control device to execute a generation step for generating a list information that lists the belongings predicted by the system and a transmission step for transmitting the list information generated by performing the generation step to the client terminal for travelers. It can also be solved by providing a travel support program for the invention.
　上記構成を備えた本発明によれば、
（ａ）ユーザが、旅行者属性情報（例えば、性別や年齢に関する情報）および旅行プラン情報（例えば、旅行場所、旅行スケジュールに関する情報）を旅行者用クライアント端末から入力すると、
　管理サーバにおいて、
（ｂ）受信した旅行者属性情報および旅行プラン情報に基づいて、その旅行について準備しておくと望ましい「持ち物」を予測する、
（ｃ）予測された「持ち物」の一覧表（リスト）を生成する、
（ｄ）生成された一覧表をユーザに送信する、
といった処理が順におこなわれるように構成されている。 According to the present invention having the above configuration
(A) When the user inputs traveler attribute information (for example, information on gender and age) and travel plan information (for example, information on travel location and travel schedule) from the traveler terminal.
On the management server
(B) Predict "belongings" that should be prepared for the trip based on the received traveler attribute information and travel plan information.
(C) Generate a list of predicted "belongings",
(D) Send the generated list to the user,
It is configured so that such processes are performed in order.
　すなわち、上記構成を備える本発明により、旅行者用クライアント端末から旅行者属性情報および旅行プラン情報を入力するだけで、これらの情報を基に、その旅行用の「持ち物」リストが、いわば自動的に生成されるようになっている。 That is, according to the present invention having the above configuration, only by inputting the traveler attribute information and the travel plan information from the travel client terminal, the "belongings" list for the trip is automatically created based on the information. It is designed to be generated in.
　このように、上記構成を備える本発明により、ユーザが、比較的簡単な情報を入力するだけで、いとも簡単に、ユーザおよび旅行プランに適した「持ち物」リストを入手することができるため、旅行に際して準備すべき「持ち物」を容易かつ確実に準備することが可能となる。 As described above, according to the present invention having the above configuration, the user can obtain a list of "belongings" suitable for the user and the travel plan very easily by inputting relatively simple information. It is possible to easily and surely prepare "belongings" to be prepared at the time.
　なお、上記旅行支援システムにかかる本発明の好適な態様においては、記憶装置には、ユーザがリクエスト可能なレンタル商品または消耗品としてのリクエスト商品を示すリクエスト商品情報が、持ち物情報に紐付いて記憶され、制御装置は、リクエスト商品情報に紐付く持ち物情報が一覧情報に含まれているか否かを判定する判定手段をさらに有し、生成手段は、判定手段によってリクエスト商品情報に紐付く持ち物情報が含まれていると判定されると、該当する持ち物情報にリクエスト商品情報を付加して一覧情報を生成する。 In a preferred embodiment of the present invention relating to the travel support system, the storage device stores requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item in association with the belonging information. , The control device further has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information, and the generation means includes the inventory information associated with the request product information by the determination means. If it is determined that the item has been checked, the requested product information is added to the corresponding inventory information to generate list information.
　この場合、記憶装置において、リクエスト商品のトレンド度合いを示すトレンド情報が、リクエスト商品情報に紐付いて記憶され、制御装置において、トレンド情報に基づいて一覧情報に付加するリクエスト商品情報の内容を決定する、と好適である。さらに、この場合、制御装置は、リクエスト商品の商品名を検索文字列として入力した際の検索ヒット件数、または、特定のウェブサイトに含まれる商品名に基づいて、トレンド度合いを分析する分析手段をさらに有する、とより好適である。 In this case, the trend information indicating the trend degree of the requested product is stored in the storage device in association with the requested product information, and the control device determines the content of the requested product information to be added to the list information based on the trend information. Is suitable. Further, in this case, the control device provides an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is entered as a search character string or the product name included in a specific website. It is more preferable to have more.
　また、上記旅行支援システムにかかる本発明においては、入力手段は、リクエスト商品のリクエストを受け付けるリクエスト商品情報と、リクエスト商品のリクエストが完了したことを示すリクエスト完了情報とを入力することが可能であり、制御装置は、リクエスト完了情報が送信されたか否かを所定のタイミングで判定する第２判定手段を有し、出力手段は、第２判定手段によってリクエスト完了情報が送信されていないと判定されると、リマインド情報を旅行者用クライアント端末に送信する、と好適である。
　この場合、前記出力手段は、前記旅行者用クライアント端末から前記リクエスト完了情報が送信されると、前記リマインド情報の送信を停止する、とより好適である。 Further, in the present invention relating to the travel support system, the input means can input the request product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed. , The control device has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing, and the output means determines that the request completion information has not been transmitted by the second determination means. It is preferable to send the reminder information to the client terminal for travelers.
In this case, it is more preferable that the output means stops the transmission of the reminder information when the request completion information is transmitted from the traveler client terminal.
　以上のように、本発明にかかる旅行支援システム、旅行支援方法および旅行支援プログラムによれば、簡易な構成でありながらも、旅行に携行すべき「持ち物」を容易かつ確実に準備することができる。 As described above, according to the travel support system, the travel support method, and the travel support program according to the present invention, it is possible to easily and surely prepare "belongings" to be carried on a trip, even though it has a simple configuration. ..
本実施形態にかかる情報通信環境の概要構成の一実施形態を示す模式図である。It is a schematic diagram which shows one Embodiment of the outline structure of the information communication environment which concerns on this Embodiment. 本実施形態にかかる持ち物リストの一例を示す模式図である。It is a schematic diagram which shows an example of the belongings list which concerns on this Embodiment. 本実施形態にかかる一実施態様におけるレンタル商品等の受取までの流れを示す模式図である。It is a schematic diagram which shows the flow until the receipt of the rental product etc. in one Embodiment which concerns on this embodiment. 本実施形態にかかる一実施態様におけるレンタル商品が返却されるまでの流れを示す模式図である。It is a schematic diagram which shows the flow until the rental product in one Embodiment which concerns on this Embodiment is returned. 本実施形態にかかる旅行支援システムの管理サーバの構成図である。It is a block diagram of the management server of the travel support system concerning this embodiment. 本実施形態にかかる旅行支援システムの概要構成の一実施態様を示すブロック図である。It is a block diagram which shows one Embodiment of the outline structure of the travel support system which concerns on this embodiment. 本実施形態の旅行支援システムにおけるユーザ登録の作動例を示すフローチャートである。It is a flowchart which shows the operation example of the user registration in the travel support system of this embodiment. 図１の旅行者用クライアント端末に表示されるユーザ登録フォームの一例を示す模式図である。It is a schematic diagram which shows an example of the user registration form displayed on the client terminal for a traveler of FIG. 図１の旅行者用クライアント端末に表示される旅行予約フォームの一例を示す模式図である。It is a schematic diagram which shows an example of the travel reservation form displayed on the client terminal for a traveler of FIG. 旅行支援システムにおける持ち物リスト生成処理の内容を示すフローチャートである。It is a flowchart which shows the content of the belongings list generation processing in a travel support system. 本実施形態の旅行支援システムにおけるレンタル商品等の予約の作動例を示すフローチャートである。It is a flowchart which shows the operation example of the reservation of the rental product etc. in the travel support system of this embodiment. 図１の旅行者用クライアント端末に表示される商品リクエストフォームの一例を示す模式図である。It is a schematic diagram which shows an example of the product request form displayed on the client terminal for a traveler of FIG. 図１の旅行者用クライアント端末に表示される商品リクエストフォームの一例を示す模式図である。It is a schematic diagram which shows an example of the product request form displayed on the client terminal for a traveler of FIG. 図１の管理サーバによるレンタル商品または消耗品の予約の決定の作動例を示すフローチャートである。It is a flowchart which shows the operation example of the decision of the reservation of rental goods or consumables by the management server of FIG. コーディネート機関が作成し、ユーザの旅行者用クライアント端末に表示される予約リストのフォームの一例を示す模式図である。It is a schematic diagram which shows an example of the form of the reservation list created by the coordinating organization and displayed on the client terminal for a user's traveler. 本実施形態の旅行支援システムにおけるレンタル商品等の予約の他の作動例を示すフローチャートである。It is a flowchart which shows the other operation example of the reservation of the rental product etc. in the travel support system of this embodiment. 本実施形態の旅行支援システムにおけるレンタル商品の返却の作動例を示すフローチャートである。It is a flowchart which shows the operation example of the return of the rental product in the travel support system of this embodiment. 本実施形態の旅行支援システムにおけるレンタル商品の購入の作動例を示すフローチャートである。It is a flowchart which shows the operation example of the purchase of the rental product in the travel support system of this embodiment. 本実施形態の各種利用態様を示す概念図である。It is a conceptual diagram which shows various usage modes of this Embodiment.
　以下、図面を参照して本発明の形態を説明する。ただし、以下に説明する実施形態は、あくまでも例示であり、以下に説明しない種々の変形や技術の適用を排除する意図はない。即ち、本発明は、その趣旨を逸脱しない範囲で種々の変形（各実施例を組み合わせる等）をして実施することができる。また、以下の記載において、同一または類似の部分には同一または類似の符合を付して表している。 Hereinafter, the embodiment of the present invention will be described with reference to the drawings. However, the embodiments described below are merely examples, and there is no intention of excluding the application of various modifications and techniques not described below. That is, the present invention can be implemented with various modifications (combining each embodiment, etc.) within a range that does not deviate from the gist thereof. Further, in the following description, the same or similar parts are represented with the same or similar signs.
　本実施形態にかかる旅行支援システムは、ユーザが使用することを意図している。ユーザは、自身の端末（以下、「旅行者用クライアント端末」と称す）にダウンロードされたアプリケーション（以下、「システムアプリケーション」と称す）を操作することで、これを利用することができるようになっている。 The travel support system according to this embodiment is intended to be used by the user. The user can use the application (hereinafter referred to as "system application") downloaded to his / her own terminal (hereinafter referred to as "traveler client terminal"). ing.
　詳しくは後述するが、本実施形態では、ユーザが、自身の「旅行者用クライアント端末」から所定情報を入力することで、旅行前においては、
（ａ）宿泊施設および交通機関（例えば、飛行機、電車のほか、レンタカーを含む）の予約（旅行の予約）をすることができるとともに、
（ｂ）予約時に入力した「旅行プラン情報」および「旅行者属性情報」に基づいて生成された「持ち物リスト」を入手することができ、また、
（ｂ）「持ち物リスト」中の一部または全部の商品について、旅行先で利用する「レンタル商品」または「消耗品」をレンタル予約等することができる、
ように構成されている。
　このようにして予約された「レンタル商品」または「消耗品」は、旅行先の提供機関（例えば、商品を提供する商品提供機関）で受け取ることができ、ユーザは、「レンタル商品」または「消耗品」を旅行先で利用することが可能となる。なお、本実施形態では、「旅行者用クライアント端末」から入力された各種情報は、管理サーバのほか、後述するコーディネート機関、宿泊機関および商品提供機関にも送信され、情報の共有がおこなわれるように構成されている。 Although details will be described later, in the present embodiment, the user inputs predetermined information from his / her own “traveler client terminal”, so that the user can input predetermined information before the trip.
(A) Accommodation and transportation (for example, including airplanes, trains, and rental cars) can be reserved (travel reservations), as well as
(B) You can obtain the "belonging list" generated based on the "travel plan information" and "traveler attribute information" entered at the time of booking, and also.
(B) For some or all of the products in the "Belonging List", you can make rental reservations for "rental products" or "consumables" to be used at your travel destination.
It is configured as follows.
The "rental product" or "consumables" reserved in this way can be received at the travel destination provider (for example, the product provider that provides the product), and the user can receive the "rental product" or "consumables". Goods can be used at travel destinations. In the present embodiment, various information input from the "traveler client terminal" is transmitted not only to the management server but also to the coordinating institution, the accommodation institution and the product providing institution described later, so that the information is shared. It is configured in.
　一方、本実施形態では、ユーザが、旅行に出発した後、「旅行用クライアント端末」から所定の情報を入力することで、旅行先で受け取った上記「レンタル商品」または「消耗品」を購入することができるように構成される。なお、このような購入態様は、任意に選択することが可能である。例えば、その場で持ち帰っても良いし、後日郵送としてもよい。また、「レンタル商品」または「消耗品」は、ユーザが購入しない場合、利用後、提供機関を介してコーディネート機関に返却され、コーディネート機関にて、レンタルが終了した商品のクリーニング等の管理がおこなわれるようになっている。なお、このような「レンタル商品」または「消耗品」の追跡管理は、ＩＣタグ等の磁気的および通信的手段により商品が管理されることで実現可能である。 On the other hand, in the present embodiment, after the user departs for the trip, the user purchases the above-mentioned "rental product" or "consumables" received at the travel destination by inputting predetermined information from the "travel client terminal". It is configured to be able to. It should be noted that such a purchase mode can be arbitrarily selected. For example, you may take it home on the spot or mail it at a later date. In addition, if the user does not purchase "rental products" or "consumables", they will be returned to the coordinating institution via the providing institution after use, and the coordinating institution will manage the cleaning of the products that have been rented. It is designed to be used. It should be noted that such tracking management of "rental products" or "consumables" can be realized by managing the products by magnetic and communication means such as IC tags.
　ここで、本実施形態において用いられる用語の意味等について説明する。
　本実施形態において、「ユーザ」とは、旅行をする者を意味する。旅行の目的は、観光、ビジネス等が主目的として考えられるが、親戚、知人を訪問する、セレモニーへの出席等、すなわち、居所以外の場所で一定時間過ごす場合も「旅行」の範囲内とする。例えば、日帰り旅行も「旅行」の範囲内である。また、ある国からある国へと移動し続ける者も「ユーザ」に該当する。詳しくは後述するが、本実施形態では、長期の旅、国から国へ移動する旅、頻繁に旅をするユーザの負担を軽減するのに非常に有効である。 Here, the meanings and the like of the terms used in the present embodiment will be described.
In the present embodiment, the "user" means a person who travels. The purpose of travel is considered to be tourism, business, etc., but it is also within the scope of "travel" when visiting relatives and acquaintances, attending ceremonies, etc., that is, spending a certain amount of time at a place other than the place of residence. .. For example, a day trip is also within the scope of "travel". A person who continues to move from one country to another also falls under the category of "user". As will be described in detail later, this embodiment is very effective in reducing the burden on users who travel for a long period of time, travel from country to country, and travel frequently.
　また、本実施形態において、「旅行プラン情報」とは、旅行の場所、宿泊施設、日時、移動手段、現地でのアクティビティ、商品の受取場所、「レンタル商品」の返却場所を含む情報を意味する。この「旅行プラン情報」は、旅行プラン情報記憶部（図５に示す例では「旅行プラン・旅行者属性情報記憶部１０Ａ」）に記憶される。 Further, in the present embodiment, the "travel plan information" means information including a place of travel, an accommodation facility, a date and time, a means of transportation, a local activity, a place of receiving products, and a place of returning "rental products". .. This "travel plan information" is stored in the travel plan information storage unit ("travel plan / traveler attribute information storage unit 10A" in the example shown in FIG. 5).
　さらに、本実施形態において、「旅行者属性情報」とは、ユーザの年齢、性別、出身地（例えば、日本等の国籍や、東京都等の地域）、職業等を含む情報を意味する。この旅行者属性情報は、旅行者属性情報記憶部（後述する図５に示す例では「旅行プラン・旅行者属性情報記憶部１０Ａ」）に記憶される。 Further, in the present embodiment, the "traveler attribute information" means information including the age, gender, place of origin (for example, nationality such as Japan, region such as Tokyo), occupation, etc. of the user. This traveler attribute information is stored in the traveler attribute information storage unit (“travel plan / traveler attribute information storage unit 10A” in the example shown in FIG. 5 described later).
　また、本実施形態において、「持ち物」とは、ユーザが旅行に携行する物を意味し、市場において流通する商品はもちろんのこと、それ以外の物、例えば、旅券（特急券・乗車券や航空券）、パスポート、現金をも含む概念である。 Further, in the present embodiment, the "belongings" means the things that the user carries on a trip, and not only the products distributed in the market but also other things, for example, passports (express tickets, tickets and airline tickets). It is a concept that includes tickets), passports, and cash.
　この「持ち物」は、ユーザが旅行する際に必ず必要な物（例えば、上記旅券、以下、「重要携行品」と称す）のほか、旅行する際に一般的に必要な「一般携行品」（例えば、日用品、クスリ、靴、着衣）や、その旅行をする際に推奨される「推奨携行品」をも含む趣旨である。
　このような「一般携行品」や「推奨携行品」としては、例えば、海外のとある宿泊先に泊まる旅行プラン(飛行機)である場合、
・「一般携行品」としては、「機内持ち込み鞄」、「財布（海外用）」、「靴（スニーカー等）」、「ガイドブック」が、
・「推奨携行品」としては、宿泊先の口コミ情報（例えば、「バスルームが不衛生」の書き込み）等に基づいて選定された物（例えば、「ビーチサンダル」）が、
それぞれ該当する。 This "belonging item" includes items that the user must carry when traveling (for example, the above passport, hereinafter referred to as "important items"), as well as "general items" that are generally required when traveling (for example, "important items"). For example, daily necessities, medicines, shoes, clothes) and "recommended carry-on items" recommended when traveling are also included.
Such "general carry-on items" and "recommended carry-on items" include, for example, a travel plan (airplane) for staying at a certain overseas accommodation.
・ "General carry-on items" include "carry-on bag", "wallet (for overseas)", "shoes (sneakers, etc.)", and "guidebook".
・ As "recommended carry-on items", items selected based on the word-of-mouth information of the accommodation (for example, "Bathroom is unsanitary" written), etc. (for example, "beach sandals")
Each applies.
　また、本実施形態にかかる「持ち物」を示す持ち物情報は、後述する持ち物情報記憶部に記憶される。このような持ち物情報は、後述する「持ち物リスト」を生成する際の基礎となる情報であるため、いかなる「旅行プラン」（海外旅行、国内旅行、日帰り旅行等）でも「持ち物リスト」を生成することができるよう、様々な種類の「持ち物」に関する情報が持ち物情報記憶部に記憶される。 In addition, the belonging information indicating the "belonging" according to the present embodiment is stored in the belonging information storage unit described later. Since such inventory information is the information that is the basis for generating the "belonging list" described later, any "travel plan" (overseas travel, domestic travel, day trip, etc.) will generate the "belonging list". Information about various types of "belongings" is stored in the belongings information storage unit so that it can be done.
　また、本実施形態において、持ち物情報記憶部には、持ち物情報に紐付いて、後述する「レンタル商品」を示すレンタル商品情報、または、「消耗品」を示す消耗品情報が記憶される。
　持ち物情報記憶部に、例えば、持ち物情報として「ブルゾン（女性用）」が記憶されている場合において、これが旅行先で複数種類レンタルできるものであったとすると、持ち物情報としての「ブルゾン（女性用）」に、レンタル商品情報としての「○社ブルゾン」、「×社ブルゾン」・・・が紐付いて記憶される。 Further, in the present embodiment, the inventory information storage unit stores rental product information indicating "rental products" or consumables information indicating "consumables", which will be described later, in association with the inventory information.
For example, when "Blouson (for women)" is stored as personal belongings information in the personal belongings information storage unit, and if this can be rented in multiple types at the travel destination, "Blouson (for women)" as personal belongings information , "○ company blouson", "× company blouson", etc. as rental product information are linked and memorized.
　このような場合、複数のレンタル商品情報または消耗品情報に、トレンドを示すトレンド情報（例えば、トレンド度「高」、「中」、「低」といった情報）を付加することもできる。なお、このようなトレンド度は、「レンタル商品」の商品名を検索文字列として入力した際の検索ヒット件数、または、特定のウェブサイトに含まれる商品名等に基づいて、決定することが可能である。このように構成すれば、ユーザに対して、トレンド度の高い「レンタル商品」または「消耗品」のみを提示することも、また、トレンド度を付した状態で複数の「レンタル商品」または「消耗品」を提示することも可能となる。なお、上記トレンド度合いを決定する手段（例えば、管理サーバの制御装置）が、特許請求の範囲に記載の「分析手段」に該当する。 In such a case, trend information indicating a trend (for example, information such as trend degree "high", "medium", "low") can be added to a plurality of rental product information or consumables information. The degree of trend can be determined based on the number of search hits when the product name of "rental product" is entered as a search character string, or the product name included in a specific website. Is. With this configuration, it is possible to present only "rental products" or "consumables" with a high trend to the user, or to present a plurality of "rental products" or "consumables" with a trend. It is also possible to present "goods". The means for determining the degree of the trend (for example, the control device of the management server) corresponds to the "analytical means" described in the claims.
　また、持ち物情報記憶部に記憶される複数の持ち物情報は、これらが互いに関連する情報である場合、これらを紐付けて記憶させることも可能である。例えば、旅行プランが飛行機を用いた海外旅行である場合、持ち物情報としての「パスポート」と「航空券」を紐付けて記憶させることもできる。 Further, the plurality of belongings information stored in the belongings information storage unit can be stored in association with each other when they are related information. For example, when the travel plan is an overseas trip using an airplane, it is possible to store the "passport" and the "airline ticket" as personal belongings information in association with each other.
　さらに、持ち物情報記憶部に記憶される持ち物情報は、所定の間隔（例えば、１日、１週間および１月）を空けて、所定のアドレス（例えば、Ｔｗｉｔｔｅｒ、ブログおよびＳＮＳ）にアクセスすることで、情報の収集をおこない、随時、アップデートされるように構成することも可能である。例えば、ブログに「○○○のお風呂場の床が×××なのでサンダルがあったほうがよいかも。」といった記載がある場合、持ち物情報としての「ビーチサンダル」に、「○○○」に行く場合に必要、といった情報が付加される。なお、このような情報の収集は、公知の手法、例えば、機械学習、深層学習、自然言語処理およびテキストマイニングといった手法（分析手段）を用いておこなえばよい。
　同様に、新しい商品がリリースされた場合（例えば、ＥＣサイトにその商品情報がアップされた場合）などにおいても、このような商品情報が、持ち物情報記憶部にアップデートされていくように構成、例えば、上述したレンタル商品情報または消耗品情報と同様に、持ち物情報にトレンド情報を付加することもできる。このように構成した場合、後述する「持ち物リスト」において、現在のトレンドに応じた「持ち物」を選定することが可能となる。 Further, the personal belongings information stored in the personal belongings information storage unit can be accessed at predetermined addresses (for example, Twitter, blog, and SNS) at predetermined intervals (for example, one day, one week, and one month). It is also possible to collect information and configure it to be updated at any time. For example, if the blog says, "Because the floor of the bathroom of ○○○ is XXX, it may be better to have sandals.", In "Beach sandals" as belonging information, "○○○" Information such as necessary when going is added. It should be noted that such information may be collected by using known methods (analytical means) such as machine learning, deep learning, natural language processing, and text mining.
Similarly, when a new product is released (for example, when the product information is uploaded to the EC site), such product information is configured to be updated in the inventory information storage unit, for example. , Trend information can be added to the inventory information as well as the rental product information or consumables information described above. With this configuration, it is possible to select "belongings" according to the current trend in the "belongings list" described later.
　また、本実施形態において、持ち物情報記憶部には、持ち物情報に、旅行者の属性に関する情報、および、旅行プランに関する情報が、紐付いて記憶される。なお、以下の説明においては、持ち物情報に紐付いて記憶される上記旅行者の属性に関する情報を「属性情報」と、また、持ち物情報に紐付いて記憶される上記旅行プランに関する情報を「プラン情報」と、それぞれ、称することとする。
　例えば、「持ち物」が、
・「パスポート」等の「重要携行品」である場合、「属性情報：旅行者全て」、「プラン情報：海外」といった情報が、また、
・「美容品」である場合、「属性情報：女性（２５歳前後）の旅行者」、「プラン情報：一泊以上の旅行全て」といった情報、
が持ち物情報に紐付いて記憶される。なお、このような情報は、「レンタル商品」等が購入された購入履歴等の情報を参照しつつ、例えば、人口知能（Ａｒｔｉｆｉｃｉａｌ　Ｉｎｔｅｌｌｉｇｅｎｃｅ）の技術を用いて、随時、アップデートするように構成することもできる。 Further, in the present embodiment, the personal belongings information storage unit stores information on the attributes of the traveler and information on the travel plan in association with the personal belongings information. In the following description, the information related to the traveler's attributes stored in association with the belongings information is referred to as "attribute information", and the information related to the travel plan stored in association with the belongings information is referred to as "plan information". And, respectively.
For example, "belongings"
・ In the case of "important belongings" such as "passport", information such as "attribute information: all travelers" and "plan information: overseas" is also available.
・ In the case of "cosmetology", information such as "attribute information: female (around 25 years old) travelers", "plan information: all trips of one night or more",
Is memorized in association with the belongings information. It should be noted that such information should be configured to be updated at any time by using, for example, artificial intelligence technology, while referring to information such as the purchase history of "rental products" and the like. You can also.
　また、本実施形態において、「レンタル商品」とは、旅行先でユーザが一時的に使用する物を意味する。旅行先の気候に合わせた衣類の他、ドレスコードのあるレストランやパーティー、冠婚葬祭に関するイベントへ出席する場合にはコードに沿った商品も含まれる。また、現地の民族衣装等も含まれる。
　また、上記「レンタル商品」は衣類だけでなく、これらとコーディネートされたバッグ、靴、その他の小物も含まれる。これらの商品はユーザ自らが選択できることも可能であるし、旅行先の情報に詳しいコーディネート機関により選択されることができる。ユーザは、自分の属性データに自分の好みを登録しておくことで自分の嗜好に近い商品を入手することが可能となる。なお、詳しくは後述するが、本実施形態では、レンタル商品として登録された情報は、後にユーザがユーザ用クライアント端末を操作することにより買い取り商品（即ち、販売商品）とすることができるようになっている。 Further, in the present embodiment, the "rental product" means a product temporarily used by the user at the travel destination. In addition to clothing tailored to the climate of the destination, products that follow the code are also included when attending restaurants, parties and ceremonial events with a dress code. It also includes local folk costumes.
In addition, the above-mentioned "rental products" include not only clothing but also bags, shoes, and other accessories coordinated with them. These products can be selected by the user himself or by a coordinating institution familiar with travel destination information. The user can obtain a product close to his / her taste by registering his / her taste in his / her attribute data. As will be described in detail later, in the present embodiment, the information registered as a rental product can be made into a purchased product (that is, a product for sale) by the user operating the client terminal for the user later. ing.
　また、上記「レンタル商品」は、日常使用している電化製品も含む。例えば、ドライヤー、美顔器、マッサージ器等日常使い慣れているものが商品データベースにある限り、ユーザは選択することができ、旅行先で使用することができる。あるいは、旅行先で販売されている製品を指定して使用することも可能である。また、調理器具および食材も上記「レンタル商品」に含まれる。アレルギーまたは宗教上の理由で食品の制限があるユーザが自分で食材を選んで調理することも可能となる。
　さらに、この「レンタル商品」には、上記例示のように異なる種類の商品を組み合わせることも可能である。なお、このような組み合わせは、「システムアプリケーション」を実行するプログラム（以下、「旅行支援プログラム」と称す）と旅行支援システムを使用することにより実現することができる。 In addition, the above-mentioned "rental products" include electric appliances that are used daily. For example, as long as the product database contains items that are familiar to daily use, such as dryers, facial equipment, and massagers, the user can select them and use them at a travel destination. Alternatively, it is possible to specify and use a product sold at a travel destination. In addition, cooking utensils and foodstuffs are also included in the above-mentioned "rental products". Users with food restrictions due to allergies or religious reasons can also choose and cook their own ingredients.
Further, the "rental product" can be combined with different types of products as in the above example. It should be noted that such a combination can be realized by using a program that executes a "system application" (hereinafter, referred to as a "travel support program") and a travel support system.
　また、本実施形態において、「消耗品」とは、ユーザが旅先で使用して無くなる物もしくは再利用不可能となるものを意味する。例としては、化粧品、歯ブラシ、ティッシュペーパー等が考えられる。また、食品を指定できる場合には、食品も含まれる。このことは、アレルギーにより食べ物が制限される場合、あるいは現地の水が体に合わない場合等に有利である。また、ユーザ自身の体調管理や、宗教上の理由により現地にて食材を選択しなければならない場合にも有効である。本願発明のシステム、またはアプリケーションにより、コーディネート機関がレンタル商品と消耗品を合わせて収集してユーザに提供することが可能となる。 Further, in the present embodiment, the "consumable item" means an item that is lost or cannot be reused by the user while traveling. Examples include cosmetics, toothbrushes, tissue paper and the like. In addition, if food can be specified, food is also included. This is advantageous when food is restricted due to allergies, or when local water is not suitable for the body. It is also effective when the user has to manage his / her own physical condition or when he / she has to select ingredients locally due to religious reasons. The system or application of the present invention enables a coordinating organization to collect rental products and consumables together and provide them to the user.
　その他、このような「レンタル商品」または「消耗品」の具体的な商品としては、例えば、衣類、靴、バッグ類、ファッション小物、家電製品、化粧品、理美容家電、理美容機器、フィットネス機器、ベビー用品、レジャー用品、オーディオビデオ機器、情報通信機器、室内娯楽用品、食品、観光ブック、リゾートドレス、ヘアドライヤー、かりゆしウェア、ヘアアイロン、ウェディングドレス、タキシード、ブーケ、花飾り、ティアラ、ネームボード、シュノーケル、バスタオル、水中カメラ、防水バッグ、水着、折りたたみ椅子、ブランケット毛布、シャンパンボトル、シャンパングラス、バスケット、ケイタリング料理、美顔器、スチーマー、フェイスパック、ネイルセット、ジェンガ、ボードゲーム、トランプ、ビデオ通信ゲーム、ビデオ通信ゲームソフト、デジタルカメラ、ドローンが挙げられる。 Other specific products such as "rental products" or "consumables" include, for example, clothing, shoes, bags, fashion accessories, home appliances, cosmetics, cosmetology home appliances, cosmetology equipment, fitness equipment, etc. Baby products, leisure products, audio / video equipment, information and communication equipment, indoor entertainment products, food, tourist books, resort dresses, hair dryers, kariyushi wear, hair irons, wedding dresses, tuxedos, bouquets, floral decorations, tiaras, nameboards, Snorkels, bath towels, underwater cameras, waterproof bags, swimwear, folding chairs, blanket blankets, champagne bottles, champagne glasses, baskets, catering dishes, facial equipment, steamers, face packs, nail sets, genga, board games, playing cards, video communication Examples include games, video communication game software, digital cameras, and drones.
　また、本実施形態において、「持ち物リスト」とは、ユーザが旅行に携行すべき、または、携行することが推奨される「持ち物」をリスト化したものである。
　本実施形態において、「持ち物リスト」の生成は、
（ａ）宿泊先および交通手段の予約がおこなわれたことを条件、すなわち、旅行プラン情報（例えば、旅行先：台湾、宿泊先：○○○、観光場所：×××、△△△・・・）および旅行者属性情報（例えば、２８歳女性、５歳男性）を取得していることを条件に、
（ｂ）旅行者ごと（上記例では、２８歳女性および５歳男性ごと）に、旅行プラン情報および旅行者属性情報に基づいて、これらの情報にマッチングする全ての持ち物情報を持ち物記憶部から抽出する、
（ｃ）抽出された持ち物情報の中に、レンタル商品情報または消耗品情報が紐付く、持ち物情報がある場合、そのレンタル商品情報または消耗品情報を抽出する、
（ｃ）抽出された、持ち物情報、および、レンタル商品情報または消耗品情報をリスト化する、
といった手順を踏むことによりおこなわれる。なお、「持ち物リスト」は、旅行の予約がおこなわれたときにのみ生成される場合に限られず、単に、上述した旅行プラン情報および旅行者属性情報のみの入力があったときにでも生成されるように構成することもできる。なお、上記持ち物情報にレンタル商品情報または消耗品情報が紐付いているかを判定する手段（例えば、管理サーバの制御装置）が、特許請求の範囲に記載の「判定手段」に該当する。 Further, in the present embodiment, the "belonging list" is a list of "belongings" that the user should or is recommended to carry on the trip.
In this embodiment, the generation of the "belonging list" is
(A) On the condition that the accommodation and transportation are reserved, that is, travel plan information (for example, travel destination: Taiwan, accommodation: ○○○, sightseeing place: ×××, △△△ ・ ・・) And traveler attribute information (for example, 28-year-old woman, 5-year-old man)
(B) For each traveler (in the above example, for each 28-year-old woman and 5-year-old man), based on the travel plan information and the traveler attribute information, all the belongings information matching these information is extracted from the belongings storage unit. To do,
(C) Rental product information or consumables information is linked to the extracted belongings information, and if there is belongings information, the rental product information or consumables information is extracted.
(C) List the extracted personal belongings information and rental product information or consumables information.
It is done by following the procedure. The "belonging list" is not limited to the case where it is generated only when a travel reservation is made, but is also generated when only the above-mentioned travel plan information and traveler attribute information are input. It can also be configured as follows. The means for determining whether the rental product information or the consumables information is associated with the belongings information (for example, the control device of the management server) corresponds to the "determination means" described in the claims.
　また、１つの「持ち物情報」（例えば、「ブルゾン（女性用）」）に、複数の「レンタル商品情報」（例えば、「○社ブルゾン」、「×社ブルゾン」・・・）が紐付いている場合、上記トレンド情報に基づいて「持ち物リスト」に表示する内容を決めることもできる。例えば、「○社ブルゾン」のトレンド度が「高」、「×社ブルゾン」のトレンド度が「低」である場合、「持ち物リスト」には、「○社ブルゾン」のみ表示してもよく、また、「○社ブルゾン（トレンド度「高」）」、「×社ブルゾン（トレンド度「低」）」と表示することも可能である。
　なお、「レンタル商品」等のリスト化は、上記「持ち物リスト」を生成するのと同時におこなう場合に限られず、その他のタイミング、例えば、ユーザからの求めがあったタイミングでおこなうことも可能である。 In addition, one "belonging information" (for example, "blouson (for women)") is associated with a plurality of "rental product information" (for example, "○ company blouson", "× company blouson" ...). In that case, the content to be displayed in the "belonging list" can be determined based on the above trend information. For example, if the trend degree of "○ company blouson" is "high" and the trend degree of "x company blouson" is "low", only "○ company blouson" may be displayed in the "belonging list". It is also possible to display "○ company blouson (trend degree" high ")" and "× company blouson (trend degree" low ")".
It should be noted that the listing of "rental products" and the like is not limited to the case where the above "belonging list" is generated at the same time, and it is also possible to perform the listing at other timings, for example, at the timing requested by the user. ..
　また、このような「持ち物リスト」には、上述した「持ち物」や、「レンタル商品」または「消耗品」に限られず、その他の情報、例えば、「持ち物」の重要度に関する情報（例えば、重要度を表す「◎」（例えば、上記「重要携行品」）、「○」（例えば、上記「一般携行品」）、「△」（例えば、上記「推奨携行品」）といった情報）を含めることも可能である。なお、このような、その他の情報の「持ち物リスト」への追加は、これらの情報を、上述した「属性情報」や「プラン情報」と同様に、持ち物情報記憶部に記憶される持ち物情報に紐付けて記憶させることにより実現することが可能である。 In addition, such "belonging list" is not limited to the above-mentioned "belongings", "rental products" or "consumables", and other information, for example, information regarding the importance of "belongings" (for example, important). Include information such as "◎" (for example, "important items to carry" above), "○" (for example, "general items to carry" above), and "△" (for example, "recommended items to carry" above) to indicate the degree. Is also possible. In addition, such addition of other information to the "belonging list" adds this information to the belonging information stored in the belonging information storage unit in the same manner as the above-mentioned "attribute information" and "plan information". It can be realized by associating and memorizing.
　本実施形態において、「システムアプリケーション」は、ユーザが「レンタル商品」または「消耗品」を一元管理できる「旅行支援プログラム」により実行される。
　この「旅行支援プログラム」は、
（ａ）管理サーバにおいて、「旅行者用クライアント端末」から入力された旅行者属性情報、および、旅行プラン情報に基づいて、ユーザが旅行先で利用する「持ち物」を記憶装置に記憶された複数の持ち物情報から予測する予測ステップと、予測ステップをおこなうことにより予測された「持ち物」をリスト化した「持ち物リスト」を生成する生成ステップと、生成ステップをおこなうことにより生成された「持ち物リスト」を「旅行者用クライアント端末」に送信する送信ステップと、を実行させるとともに、
（ｂ）旅行プラン情報、「レンタル商品」または「消耗品」のリクエスト商品情報、および、これらの利用スケジュール情報を入力するステップと、インターネットを介してこれら情報を管理サーバに送信するステップと、管理サーバにて、スケジュール情報、リクエスト情報およびスケジュール情報とを記憶させるステップと、管理サーバにて、「レンタル商品」または「消耗品」の利用可能情報を作成して、記憶するステップと、記憶された利用可能情報を表示させるステップと、を実行させることができる。 In the present embodiment, the "system application" is executed by a "travel support program" that allows the user to centrally manage "rental products" or "consumables".
This "Travel Support Program" is
(A) In the management server, a plurality of "belongings" used by the user at the travel destination are stored in the storage device based on the traveler attribute information input from the "traveler client terminal" and the travel plan information. A prediction step that predicts from the belongings information of the server, a generation step that generates a "belonging list" that lists the "belongings" predicted by performing the prediction step, and a "belonging list" that is generated by performing the generation step. Is executed and the transmission step of sending the information to the "client terminal for travelers" is executed.
(B) A step of inputting travel plan information, requested product information of "rental products" or "consumables", and usage schedule information of these, and a step of transmitting this information to a management server via the Internet, and management. A step of storing schedule information, request information, and schedule information on the server, and a step of creating and storing available information of "rental products" or "consumables" on the management server, and stored. You can execute the step of displaying the available information.
　本実施形態において、旅行者属性情報および旅行者プラン情報は旅行者プラン・旅行者属性情報記憶部に、また、持ち物情報は持ち物情報記憶部に、それぞれ記憶される。 In the present embodiment, the traveler attribute information and the traveler plan information are stored in the traveler plan / traveler attribute information storage unit, and the belonging information is stored in the belonging information storage unit.
　また、本実施形態において、「レンタル商品」または「消耗品」のリクエスト商品情報は、例えば、レンタル商品リクエスト情報記憶部と、消耗品リクエスト情報記憶部に商品の選定を受け付ける手段（以下、「商品選定受付手段」と称す）により選別されて記憶される。
　ここにおいて、ユーザが「レンタル商品」を購入したいと思った場合、レンタル商品リクエスト情報記憶部に記憶されたレンタル商品情報は、「商品選定受付手段」により記憶装置（例えば、販売商品記憶部）に記憶され、商品の販売を処理する手段（以下、「商品販売処理手段」と称す）により、販売商品として記憶装置（例えば、利用履歴情報記憶部）に記憶されてもよい。あるいは、ユーザは、旅行が終了した後に、「旅行者用クライアント端末」から「システムアプリケーション」を立ち上げて、旅行履歴を閲覧しながら商品を選択して購入することもできる。この場合には、新製品を購入することもできるし、実際に使った物品をコーディネート機関に履歴情報を送信することにより入手することができる。 Further, in the present embodiment, the requested product information of the "rental product" or the "consumable" is, for example, a means for receiving the selection of the product in the rental product request information storage unit and the consumables request information storage unit (hereinafter, "product"). It is selected and stored by "selection reception means").
Here, when the user wants to purchase a "rental product", the rental product information stored in the rental product request information storage unit is stored in a storage device (for example, a sales product storage unit) by the "product selection receiving means". It may be stored and stored in a storage device (for example, a usage history information storage unit) as a product for sale by a means for processing the sale of the product (hereinafter, referred to as "product sales processing means"). Alternatively, after the trip is completed, the user can launch the "system application" from the "traveler client terminal" to select and purchase a product while browsing the travel history. In this case, a new product can be purchased, or an actually used item can be obtained by transmitting history information to a coordinating institution.
　「レンタル商品」または「消耗品」の「リクエスト商品情報」は、ユーザが上記「旅行プラン情報」に合わせて選択した一連の商品に関する情報である。例えば、旅行の目的が海外ウェディングであれば、ウェディングセレモニーの日にウェディングドレスやブーケを予約することができる。この場合、セレモニーを行う場所においてドレスやブーケを受け取り、使用後そこに返却するようにすることができる。当日のケイタリング料理も「システムアプリケーション」を利用することにより、会場にて準備可能となるように、セレモニー当日に合わせて予約可能となる。 The "requested product information" of the "rental product" or "consumable" is information about a series of products selected by the user according to the above "travel plan information". For example, if the purpose of the trip is an overseas wedding, you can book a wedding dress or bouquet on the day of the wedding ceremony. In this case, the dress or bouquet can be picked up at the place where the ceremony is held and returned to it after use. By using the "system application", catering dishes on the day can be reserved according to the day of the ceremony so that they can be prepared at the venue.
　また、本実施形態において、上記「旅行プラン情報」と「リクエスト商品情報」とを融合させて、「レンタル商品」または「消耗品」のスケジュール情報（以下、「利用スケジュール情報」と称す）を生成することもできる。具体的には、日時を含むスケジュール情報にその時その場で使用した（あるいは使用予定の）商品が紐付けて保管された情報である。つまり、商品と紐付けられた受取場所や、返却場所および方法についての情報を含み、コーディネート機関と共有することができる。該情報はクライアント端末のアプリケーションにより作成および送信されて、商品を紐付けられた場合には、記憶装置（例えば、レンタル商品リクエスト情報記憶部または消耗品リクエスト情報記憶部）に記憶されていてもよい。この「利用スケジュール情報」は、情報の束であるので、スケジュール情報あるいは商品情報から、同じ旅行プランと仕様商品を呼び出して、申し込みをすることもできる。また、グループ旅行の場合は本発明の「システムアプリケーション」を備えた「旅行者用クライアント端末」同士でこの情報を共有することが可能となる。 Further, in the present embodiment, the above "travel plan information" and "requested product information" are fused to generate schedule information of "rental product" or "consumables" (hereinafter referred to as "usage schedule information"). You can also do it. Specifically, it is information stored in which the product used (or planned to be used) at that time is associated with the schedule information including the date and time. That is, it can include information about the pick-up location associated with the product, the return location and method, and can be shared with the coordinating institution. The information is created and transmitted by the application of the client terminal, and when the product is associated with the product, it may be stored in a storage device (for example, a rental product request information storage unit or a consumables request information storage unit). .. Since this "usage schedule information" is a bundle of information, it is possible to call the same travel plan and specification product from the schedule information or product information and apply for it. Further, in the case of group travel, this information can be shared between "traveler client terminals" provided with the "system application" of the present invention.
　なお、本実施形態において、ユーザが「システムアプリケーション」を操作することで、「レンタル商品」または「消耗品」が利用可能かどうかを知ることができるように構成するのが望ましい。例えば、このような構成は、ユーザからのリクエストに応じられない場合（商品が入手不可能である場合）、リスト（例えば、「持ち物リスト」）の該当部分が空白あるいはリンクが張られていない状態とすることにより実現することが可能である。 In this embodiment, it is desirable that the user operates the "system application" so that he / she can know whether or not the "rental product" or "consumable" can be used. For example, in such a configuration, if the request from the user cannot be met (the product is not available), the corresponding part of the list (for example, "belonging list") is blank or unlinked. It is possible to realize by.
　また、本実施形態において、「持ち物リスト」に、リクエスト可能な「レンタル商品」または「消耗品」のリストを含めた場合、これが表示される表示画面から（直接）「レンタル商品」または「消耗品」をリクエストできるようにするのが好ましい。このようにすれば、ユーザの利便性を格段に向上させることが可能となる。
　この場合、さらに、旅行前の所定のタイミング（例えば、出発の１週間前、２日前、１日前および出発当日）までに、「旅行者用クライアント端末」から、リクエストの完了を示すリクエスト完了情報の送信がなかった場合、管理サーバから、管理サーバ側からリマインド情報（例えば、リクエスト可能な「レンタル商品」または「消耗品」のリスト情報）が送信されるように構成するのがより好ましい。このように構成すれば、「持ち物」忘れをより効果的に防止することが可能となる。なお、リクエスト完了情報が、上記所定のタイミングまでに送信されていれば、上記リマインド情報の送信を停止すればよい。なお、上記所定のタイミングでリクエスト完了情報が送信されたか否かを判定する手段（例えば、管理サーバの制御装置）が、特許請求の範囲に記載の「第２判定手段」に該当する。 Further, in the present embodiment, when the list of "rental products" or "consumables" that can be requested is included in the "belonging list", the "rental products" or "consumables" (directly) from the display screen on which this is displayed. It is preferable to be able to request. In this way, it is possible to significantly improve the convenience of the user.
In this case, further, the request completion information indicating the completion of the request from the "traveler client terminal" by a predetermined timing before the trip (for example, one week before, two days before, one day before departure, and the day of departure). If there is no transmission, it is more preferable to configure the management server to transmit remind information (for example, list information of requestable "rental products" or "consumables") from the management server side. With this configuration, it is possible to more effectively prevent forgetting "belongings". If the request completion information has been transmitted by the predetermined timing, the transmission of the reminder information may be stopped. The means for determining whether or not the request completion information has been transmitted at the above-mentioned predetermined timing (for example, the control device of the management server) corresponds to the "second determination means" described in the claims.
　本実施形態において、上記「レンタル商品」または「消耗品」が利用可能かどうかの情報（以下、「利用可能情報」と称す）は、ユーザの操作により、ユーザの「旅行者用クライアント端末」に表示させることができる。また、表示に関して、ＧＰＳなどのクライアント端末上の位置情報の読み取り手段により、位置情報と言語情報を紐付けて、適した言語で表示することが可能となる。言語表示機能は、管理サーバ上にある翻訳エンジンによりインターネットを介して行われていてもよいし、「システムアプリケーション」と協働可能な「旅行者用クライアント端末」上のアプリケーションを使用することもできる。ＧＰＳと言語の紐付けは、地図アプリケーション上から国情報を読み取る手段を本願発明のアプリケーションに備えることにより実現することもできる。 In the present embodiment, the information on whether or not the above-mentioned "rental product" or "consumables" can be used (hereinafter referred to as "usable information") is transmitted to the user's "client terminal for travelers" by the user's operation. It can be displayed. Further, regarding the display, the position information and the language information can be linked and displayed in a suitable language by a means for reading the position information on the client terminal such as GPS. The language display function may be performed via the Internet by the translation engine on the management server, or an application on the "traveler client terminal" that can cooperate with the "system application" can be used. .. The association between GPS and language can also be realized by providing a means for reading country information from a map application in the application of the present invention.
　本実施形態において、「コーディネート機関」とは、ユーザからの商品のリクエスト商品情報に基づき、実際に「レンタル商品」や「消耗品」を収集する機関を意味する。コーディネート機関は管理サーバを管理する者でもよい。また、コーディネート機関は、複数の機関であってもよい。例えば、衣服の調達においては１のコーディネート機関が担当し、食品やパーソナルケア製品については、他のコーディネート機関が担当して同一のユーザのために商品を提供することができる。本実施形態において、商品を提供する機関は別途用意されていてもよく、コーディネート機関が提供機関を兼ねていてもよい。例えば、宿泊施設がコーディネート機関と提供機関を兼ねることができる。 In the present embodiment, the "coordinating institution" means an institution that actually collects "rental products" and "consumables" based on the product information requested by the user. The coordinating institution may be the person who manages the management server. Further, the coordinating institution may be a plurality of institution. For example, one coordinating agency may be in charge of procuring clothes, and another coordinating agency may be in charge of food and personal care products to provide products for the same user. In the present embodiment, the institution that provides the product may be separately prepared, or the coordinating institution may also serve as the providing institution. For example, an accommodation facility can serve as both a coordinating institution and a providing institution.
　本実施形態において、「コーディネートアプリケーション」とは、主に、コーディネート機関が機能するためのアプリケーションである。
　「コーディネートアプリケーション」は、「トラベルシステムアプリケーション」をコーディネータ側から支える働きをするものであり、ユーザが管理サーバに送信した、旅行プラン情報、「レンタル商品」または「消耗品」のリクエスト商品情報、および「利用スケジュール情報」を表示する手段と、「レンタル商品」または「消耗品」の「利用可能情報」を入力して管理サーバに送信する手段と、ユーザからのレンタル終了商品の受領についての情報を入力する手段と、「レンタル商品」の管理情報を入力および更新する手段と、を実行する。
　上記「ユーザが管理サーバに送信した、旅行プラン情報、「レンタル商品」または「消耗品」のリクエスト商品情報、および「利用スケジュール情報」を表示する手段」は、ユーザの入力情報を共有する目的で表示されるものである。また、「ユーザからのレンタル終了商品の受領についての情報を入力する手段」と「レンタル商品の管理情報を入力および更新する手段」により、ユーザからのレンタル品を管理することができる。 In the present embodiment, the "coordinating application" is mainly an application for the coordinating institution to function.
The "coordination application" functions to support the "travel system application" from the coordinator side, and includes travel plan information, "rental product" or "consumable" request product information sent by the user to the management server, and "consumables" request product information. Information on the means of displaying "usage schedule information", the means of inputting "usable information" of "rental products" or "consumables" and sending it to the management server, and the receipt of rental finished products from users. The means for inputting and the means for inputting and updating the management information of the "rental product" are executed.
The above-mentioned "means for displaying travel plan information, requested product information of" rental products "or" consumables ", and" usage schedule information "sent to the management server by the user" is for the purpose of sharing user input information. It is what is displayed. In addition, rental products from users can be managed by "means for inputting information about receipt of rental finished products from users" and "means for inputting and updating management information of rental products".
　また、本実施形態において、ユーザは「レンタル商品」を使用した後に、該「レンタル商品」を提供機関あるいはコーディネート機関に返却する。返却されたレンタル商品はレンタル商品の所有権がある機関、またはレンタル商品を管理する機関において、メンテナンスが行われて、必要に応じて在庫登録がされ、次のユーザへ貸しだされる。 Further, in the present embodiment, after the user uses the "rental product", the user returns the "rental product" to the providing institution or the coordinating institution. The returned rental product is maintained by the institution that owns the rental product or the institution that manages the rental product, is registered in inventory as necessary, and is lent to the next user.
　さらに、本実施形態において、提供機関またはコーディネート機関は、「レンタル商品」の返却機関としても機能する。ユーザは提供機関あるいはコーディネート機関に「レンタル商品」を持参して返却する。本発明において、「レンタル商品」を持参することは必須ではなく、「レンタル商品」にＩＣタグをつけておいてレンタル商品をその場に置いたままにしておくことも可能である。例えば、滞在先ホテルに滞在先にレンタルした衣類を部屋に置いておくこともできる。提供機関であった滞在先のホテルの部屋に衣類を残しておくこともできる。このように、「レンタル商品」にＩＣタグを付することにより、滞在先のホテル等はこのタグを読み取って「レンタル商品」の返却処理を行うことができる。
　また、本実施形態において、「レンタル商品」はＩＣタグシステムにて管理されていてもよい。ＩＣタグシステムで管理することにより、コーディネート機関における商品管理情報の更新を行うことができる。 Further, in the present embodiment, the providing organization or the coordinating organization also functions as a returning organization for the "rental product". The user brings the "rental product" to the provider or the coordinating institution and returns it. In the present invention, it is not essential to bring a "rental product", and it is also possible to attach an IC tag to the "rental product" and leave the rental product on the spot. For example, clothing rented to the accommodation can be left in the room at the accommodation hotel. You can also leave your clothes in the hotel room where you stayed, which was the provider. By attaching an IC tag to the "rental product" in this way, the hotel or the like at the place of stay can read this tag and return the "rental product".
Further, in the present embodiment, the "rental product" may be managed by the IC tag system. By managing with the IC tag system, the product management information in the coordinating institution can be updated.
　また、本実施形態において、「管理サーバ」とは、本発明のトラベルシステムを実行するための手段およびデータベースを備えるサーバを意味する。該サーバはクラウドサーバでもよいし、コーディネート機関あるいは滞在先が備えるサーバでもよい。 Further, in the present embodiment, the "management server" means a server provided with means and a database for executing the travel system of the present invention. The server may be a cloud server, or may be a server provided by a coordinating institution or a place of stay.
　さらに、本実施形態において、ユーザは、「レンタル商品」を使用中に購入することができるように構成することも可能である。また、ユーザがレンタル商品を提供機関またはコーディネート機関に返却する前に、「旅行用クライアント端末」において「システムアプリケーション」を立ち上げて、ユーザインターフェイス上に表示されているレンタル中の商品を呼び出し、購入情報を送信することで、記憶装置（例えば、レンタル商品リクエスト情報記憶部）に記憶されたレンタル商品情報は、「商品選定受付手段」により記憶装置（例えば、販売商品記憶部）に記憶され、「商品販売処理手段」により、販売商品として記憶装置（例えば、利用履歴情報記憶部）に記憶される。このことは管理サーバ内でのリレーショナルデータベースにより実現されてもよい。 Further, in the present embodiment, the user can be configured to be able to purchase the "rental product" while using it. In addition, before the user returns the rental product to the provider or coordinating institution, launch the "system application" on the "travel client terminal" to call and purchase the rented product displayed on the user interface. By transmitting the information, the rental product information stored in the storage device (for example, the rental product request information storage unit) is stored in the storage device (for example, the sales product storage unit) by the "product selection receiving means", and " It is stored in a storage device (for example, a usage history information storage unit) as a product for sale by the "product sales processing means". This may be achieved by a relational database within the management server.
［実施例］
　次に、本発明の一実施形態にかかる旅行支援システムの構成および概要について、図１に基づき説明する。図１は、本実施形態にかかる旅行支援システムの概要構成例を示す模式図である。
　図１に示すように、本旅行支援システムは、
（ａ）まず、ユーザ１１が自らの旅行者用クライアント端末２２にて、「旅行支援プログラム」により実行される「システムアプリケーション」を立ち上げて、
（ｂ）旅行の予約をするための予約情報（旅行者属性情報および旅行プラン情報を含む）を、ネットワーク３３介して管理サーバ４４に送信する、
ことにより実行される。 [Example]
Next, the configuration and outline of the travel support system according to the embodiment of the present invention will be described with reference to FIG. FIG. 1 is a schematic diagram showing a schematic configuration example of a travel support system according to the present embodiment.
As shown in FIG. 1, this travel support system is
(A) First, the user 11 launches a "system application" executed by the "travel support program" on the client terminal 22 for travelers.
(B) Reservation information (including traveler attribute information and travel plan information) for making a travel reservation is transmitted to the management server 44 via the network 33.
Is executed by.
　管理サーバ４４は、予約情報を受信すると、受信した予約情報、例えば、
・旅行日程（第１候補）：○○○○年○○月○○日～○○○○年○○月○×日，旅行場所：台湾，飛行機：往路×××便、帰路△△△便，宿泊施設：※※ホテル（２泊）、
・旅行日程（第２候補）：○○○○年○○月○△日～○○○○年○○月○×日，旅行場所：台湾，飛行機：往路××△便、帰路△△△便，宿泊施設：※※ホテル（３泊）、
などといった旅行プラン情報、および、
・名前：××花子，性別：女性、生年月日：××××年××月××日（〇〇歳），住所：△△△，連絡先：090-****-****、などといった旅行者属性情報、
等に基づいて、宿泊施設（宿泊機関５５等）や交通機関（本実施形態では飛行機、図示省略）に問い合わせをしたうえ、予約する処理をおこなう。 When the management server 44 receives the reservation information, the management server 44 receives the reservation information, for example,
・ Travel schedule (1st candidate): XX month XX day to XX month XX day, Travel location: Taiwan, Airplane: Outbound XXX flight, Return route △△△ Flight, accommodation: * * Hotel (2 nights),
・ Travel schedule (second candidate): ○○○○ year ○○ month ○ △ day ~ ○○○○ year ○○ month ○ × day, travel location: Taiwan, airplane: outbound route ××△ flight, return route △△△ Flight, accommodation: * * Hotel (3 nights),
Travel plan information such as, and
・ Name: XX Hanako, Gender: Female, Date of Birth: XX XX Year XX Month XX Day (XX years old), Address: △△△, Contact: 090-****-** Traveler attribute information such as **, etc.
Based on the above, inquire about accommodation facilities (accommodation institutions 55, etc.) and transportation facilities (airplanes in this embodiment, not shown), and then make a reservation.
　なお、このようなインターネットを介した旅行予約システムは、今や公知（例えば、特開２００６－１４６４３９号公報（特許文献１）参照）であるため、詳しい説明を省略するが、本実施形態においても、
（ａ）電気通信回線（例えば、インターネット）を介して、宿泊施設の空き室状況、および、交通機関の空席状況等を確認し、ユーザの要望とおりに予約をすることができる場合、ユーザに予約確定の同意を得る（例えば、「同意確定」を示すアイコンのクリック）、
（ｂ）ユーザから同意が得られた場合、旅行の予約を確定する、
などといった手順を踏むことにより旅行の予約がおこなわれるように構成されている。 Since such a travel reservation system via the Internet is now publicly known (see, for example, Japanese Patent Application Laid-Open No. 2006-146439 (Patent Document 1)), detailed description thereof will be omitted, but also in the present embodiment.
(A) If it is possible to confirm the availability of accommodation facilities and the availability of seats in transportation via a telecommunication line (for example, the Internet) and make a reservation as requested by the user, the reservation is confirmed by the user. Get consent (for example, click the icon indicating "confirm consent"),
(B) Confirm the travel reservation if the user consents.
It is configured so that travel reservations can be made by taking steps such as.
　次に、管理サーバ４４は、ユーザが旅行を予約する際に入力した、旅行者属性情報、および、旅行プラン情報に基づいて、例えば、図２に示すような、持ち物リスト９０を生成する処理をおこなう。
　図１および図２に示すように、持ち物リスト９０は、ユーザ１１が自らの旅行者用クライアント端末２２において、「旅行支援プログラム」により実行される「システムアプリケーション」を操作することで、入手することができるように構成される。なお、持ち物リスト９０は、ユーザが旅行者用クライアント端末２２を操作することで生成されるように構成する場合に限られず、例えば、旅行の予約が確定した時点でいわば自動的に生成されるように構成することもできる。 Next, the management server 44 performs a process of generating the inventory list 90, for example, as shown in FIG. 2, based on the traveler attribute information and the travel plan information input when the user makes a travel reservation. Do it.
As shown in FIGS. 1 and 2, the inventory list 90 is obtained by the user 11 operating the "system application" executed by the "travel support program" on his / her own traveler client terminal 22. Is configured to be able to. The inventory list 90 is not limited to the case where the user operates the client terminal 22 for travelers to generate the inventory list 90. For example, the inventory list 90 is automatically generated when the travel reservation is confirmed. It can also be configured to.
　持ち物リスト９０は、持ち物リスト部９１と、リクエスト商品リスト部９６とを有し、旅行者が複数いる場合、原則、旅行者ごとに生成されるように構成されている。なお、持ち物リスト９０は、旅行者ごとに生成する場合に限られず、旅行者全員分を一括して生成することも可能である。 The inventory list 90 has an inventory list unit 91 and a request product list unit 96, and is configured to be generated for each traveler in principle when there are a plurality of travelers. The inventory list 90 is not limited to the case where it is generated for each traveler, and it is also possible to generate all the travelers at once.
　持ち物リスト部９１は、旅行に携行すべき「持ち物」の名称を表示する持ち物欄９２と、「持ち物」を携行する重要度合いを表示する重要度欄９３と、ユーザ１１が追加的に書き込み等することが可能な持ち物リスト備考欄９４とを有している。
　持ち物欄９２には、上述したように、ユーザ１１が旅行の予約をする際に入力した旅行プラン情報および旅行者情報属性情報に基づいて、複数の持ち物情報を記憶する持ち物情報記憶部１０Ｆ（図５参照、この点については後述する）から抽出された「持ち物」が列挙されるようになっている。
　また、重要度欄９３には、列挙された「持ち物」の重要度に応じて、「◎」（重要度高）、「〇」（重要度中）、「△」（重要度低）などといった符号が並記されるように構成される。ユーザ１１は、このような重要度欄９３に表記される重要度を指標として、旅行に携行する「持ち物」を選定することが可能となる。
　また、持ち物リスト部９１の持ち物リスト備考欄９４は、生成された持ち物リスト９０を見た、ユーザ１１が各種情報を自由に書き込むことができる記載欄として機能する。具体的に、持ち物リスト備考欄９４は、ユーザ１１が「持ち物」を準備する際に忘れずにおこなうべき事項、例えば、持ち物欄９２に記載された「パスポート」について、「コピーを２部取り、各鞄に入れる。」といった事項等を書き込むための欄である。 The inventory list unit 91 additionally writes the inventory column 92 that displays the name of the "belongings" to be carried on the trip, the importance column 93 that displays the importance of carrying the "belongings", and the user 11. It has a remarks column 94 of the inventory list that can be used.
In the inventory column 92, as described above, the inventory information storage unit 10F (FIG.) that stores a plurality of inventory information based on the travel plan information and the traveler information attribute information input by the user 11 when making a travel reservation. The "belongings" extracted from (see 5), which will be described later) are listed.
Further, in the importance column 93, depending on the importance of the listed "belongings", "◎" (high importance), "○" (medium importance), "△" (low importance), etc. The symbols are arranged side by side. The user 11 can select the "belongings" to be carried on the trip by using the importance indicated in the importance column 93 as an index.
Further, the inventory list remarks column 94 of the inventory list unit 91 functions as a description column in which the user 11 can freely write various information after seeing the generated inventory list 90. Specifically, in the inventory list remarks column 94, "two copies of the" passport "described in the inventory column 92, for example, items that the user 11 should remember when preparing the" inventory ", are taken. This is a column for writing items such as "Put in each bag."
　一方、リクエスト商品リスト部９６は、リクエスト可否欄９７と、リクエスト商品備考欄９８とを有している。
　リクエスト可否欄９７は、持ち物リスト部９１に記載された各「持ち物」についてリクエストすることができるか否か、すなわち、その「持ち物」がリクエスト商品（レンタル商品または消耗品）であるか否かを明記（本実施形態では、リクエスト可能である場合「〇」、リクエスト不可の場合「×」と表記）するための欄である。
　また、リクエスト商品備考欄９８は、リクエスト商品について特筆すべき事項、例えば、その商品（例えば、「ブルゾン（女性用）」）について複数種類の商品（例えば、「○社ブルゾン」、「×社ブルゾン」）がレンタル可能な場合、ユーザ１１がこれらの商品を選択することができる点を表記するための欄である。 On the other hand, the request product list unit 96 has a request availability column 97 and a request product remarks column 98.
The request availability column 97 indicates whether or not each "belongings" listed in the inventory list unit 91 can be requested, that is, whether or not the "belongings" are requested products (rental products or consumables). This is a column for specifying (in this embodiment, "○" is indicated when a request is possible, and "×" is indicated when a request is not possible).
In addition, the request product remarks column 98 is a special item regarding the requested product, for example, a plurality of types of products (for example, "○ company blouson", "× company blouson") for the product (for example, "blouson (for women)"). ”) Is a column for indicating that the user 11 can select these products when rentable.
　本実施形態において、このようなリクエスト商品のリクエストは、ユーザ１１が自らの旅行者用クライアント端末２２にて、「システムアプリケーション」を操作して、商品リクエスト情報をネットワーク３３に送付することで、おこなうことができるように構成されている。このようにして送信された商品リクエスト情報は、管理サーバ４４を介して６６のコーディネート機関に送信され、該コーディネート機関６６においてリクエスト商品を収集してユーザごとにＩＤを付して一元管理されるようになっている。 In the present embodiment, the user 11 makes a request for such a requested product by operating the "system application" on his / her own traveler client terminal 22 and sending the product request information to the network 33. It is configured to be able to. The product request information transmitted in this way is transmitted to the coordinating institution 66 via the management server 44, and the coordinating institution 66 collects the requested products and assigns an ID to each user for centralized management. It has become.
　ユーザ１１は、図３に示すがごとく、コーディネート機関６６が収集した商品をホテルなどの宿泊機関５５を通じて受領することができるように構成されている。図３は例示であり、ユーザ１１は直接ユーザがコーディネート機関６６からリクエストした商品を直接受け取ることも可能である。また、ユーザが現地の店舗（商品提供機関とも言う）（符号６６Ａ～６６Ｄ）に赴き直接入手および／または返却することもできる。さらに、「トラベルシステムアプリケーション」と管理サーバ４４とが協働して、インターネットを介して滞在先の店舗（符号６６Ａ～６６Ｄ）に直接リクエストを送付することも可能である（図示せず）。この場合も同様に、各店舗（符号６６Ａ～６６Ｄ）からコーディネート機関に商品が収集されてユーザのリクエスト商品のパッケージが完成する。あるいは、滞在先である宿泊機関５５に商品等を送ることにより、ユーザのリクエスト商品のパッケージが完成する。このような場合には、宿泊機関５５がコーディネート機関６６およびこれらのクライアント端末７７を包含することとなる。また、宿泊機関５５はコーディネート機関６６を包含していてもよい。 As shown in FIG. 3, the user 11 is configured to be able to receive the products collected by the coordinating institution 66 through the accommodation institution 55 such as a hotel. FIG. 3 is an example, and the user 11 can directly receive the product requested by the user from the coordinating institution 66. In addition, the user can go to a local store (also referred to as a product provider) (reference numerals 66A to 66D) to directly obtain and / or return the product. Further, the "travel system application" and the management server 44 can cooperate to send a request directly to the store (reference numerals 66A to 66D) of the staying place via the Internet (not shown). In this case as well, the products are collected from each store (reference numerals 66A to 66D) to the coordinating institution, and the package of the product requested by the user is completed. Alternatively, by sending the product or the like to the accommodation institution 55 where the user is staying, the package of the product requested by the user is completed. In such a case, the accommodation institution 55 includes the coordinating institution 66 and these client terminals 77. Further, the accommodation institution 55 may include the coordinating institution 66.
　次に、本願発明におけるレンタル商品を返却する場合を、図４を参照しつつ説明する。
　ユーザ１１は、レンタル商品を受領した機関に持参することにより返却することができる。図４における一態様では、滞在先機関に返却する例を記載するが、滞在先ホテル等では、家電製品や衣類は利用したホテルの部屋に置いておくことにより返却も可能となる。このことは、ユーザ１１のユーザＩＤと部屋の利用者のＩＤを紐付けることにより可能となる。
　滞在先機関が受領した返却されたレンタル商品は、コーディネート機関６６が受領して、利用記録等の情報をコーディネートアプリケーションで管理する。 Next, a case of returning the rental product according to the present invention will be described with reference to FIG.
The user 11 can return the rental product by bringing it to the receiving institution. In one aspect of FIG. 4, an example of returning to the accommodation institution is described, but at the accommodation hotel or the like, home appliances and clothing can be returned by leaving them in the hotel room where they were used. This is possible by associating the user ID of the user 11 with the ID of the user in the room.
The returned rental product received by the accommodation institution is received by the coordinating institution 66, and information such as usage records is managed by the coordinating application.
　なお、本実施形態においては、使用中の「レンタル商品」または「消耗品」を、購入することで、コーディネート機関６６等に返却することなく、そのまま、持ち帰ることも可能である。なお、このような購入態様は、ユーザ１１が購入手続きをおこなった後、そのまま持ち帰る場合に限られず、コーディネート機関６６等から後日郵送されるようにすることも可能である。 In the present embodiment, by purchasing the "rental product" or "consumable" in use, it is possible to take it home as it is without returning it to the coordinating organization 66 or the like. It should be noted that such a purchase mode is not limited to the case where the user 11 takes it home as it is after performing the purchase procedure, and it is also possible to mail it from the coordinating institution 66 or the like at a later date.
　次に、「システムアプリケーション」およびコーディネートアプリケーションを機能させるための構成を備えた管理サーバ４４について、図１および図５を参照しつつ説明する。 Next, the management server 44 having a configuration for operating the "system application" and the coordination application will be described with reference to FIGS. 1 and 5.
　図１および図５に示すように、管理サーバ４４は、通信部（図６参照）を有し、この通信部は、ネットワーク３３を介して、ユーザ１１の旅行者用クライアント端末２２およびコーディネート機関６６と各種情報を通信可能となるように構成される。
　通信部は、旅行者用クライアント端末２２から入力された情報を、情報入力手段１０１に送る。このような情報としては、旅行の予約をするための予約情報（旅行プラン情報および旅行者属性情報）、ユーザがリクエストする商品または消耗品の情報（リクエスト商品情報）、コーディネート機関での商品収集に関する情報並びにこれらの提供および／または返却情報があるが、これらに限定されるものではない。図５に示す一例では、レンタル商品と消耗品（販売される商品と同義）は別々のデータベース（レンタル商品については符号１０Ｂ、１０Ｄ、消耗品については符号１０Ｃ、１０Ｅ）で管理されるが、同一のデータサーバで管理してもよい。また、通信部は、ユーザ１１の旅行者用クライアント端末２２からのユーザ１１の要求を適宜受信して、情報入力手段１０１によりデータベースの情報を上書きすることができる。このような要求としては、旅行のスケジュールが変わった場合、滞在期間が伸びた場合等が考えられるがこれらに限定されるものではない。 As shown in FIGS. 1 and 5, the management server 44 has a communication unit (see FIG. 6), which communicates with the traveler 11 client terminal 22 and the coordinating institution 66 via the network 33. It is configured so that various information can be communicated with.
The communication unit sends the information input from the traveler client terminal 22 to the information input means 101. Such information includes reservation information for making travel reservations (travel plan information and traveler attribute information), information on products or consumables requested by the user (requested product information), and product collection at a coordinating institution. There is, but is not limited to, information and information provided and / or returned. In the example shown in FIG. 5, rental products and consumables (synonymous with products to be sold) are managed in separate databases ( codes 10B and 10D for rental products and codes 10C and 10E for consumables), but they are the same. It may be managed by the data server of. Further, the communication unit can appropriately receive the request of the user 11 from the traveler client terminal 22 of the user 11 and overwrite the information in the database by the information input means 101. Such requests may include, but are not limited to, changes in travel schedules, extended stays, and the like.
　情報入力手段１０１は、旅行者用クライアント端末２２から送信された各種情報を入力するための手段として機能する。このような各種情報としては、旅行プラン情報や旅行者属性情報等があるがこれらに限定されない。図５に示す一実施態様において、これらの情報は、旅行プラン・旅行者属性情報記憶部１０Ａで保管されることができる。
　本実施形態において、ユーザ１１が入力する重要な情報としては、
・旅行プラン情報や旅行者属性情報を含む、旅行を予約するための予約情報、および、
・旅行先（滞在先）で使用する衣類、家電製品、美容家電等のレンタル商品のリクエスト情報、食品、化粧品、ヘアケア製品等パーソナルケア製品等の消耗品のリクエスト情報、
が挙げられる。なお、本実施形態において、パーソナルケア製品とは、化粧品類や洗面用具など、人の肌を清潔に保ち、身だしなみを整えたり、美しくしたりする製品を意味する。 The information input means 101 functions as a means for inputting various information transmitted from the traveler client terminal 22. Such various information includes, but is not limited to, travel plan information, traveler attribute information, and the like. In one embodiment shown in FIG. 5, these pieces of information can be stored in the travel plan / traveler attribute information storage unit 10A.
In the present embodiment, the important information input by the user 11 is as important information.
・ Reservation information for booking a trip, including travel plan information and traveler attribute information, and
・ Request information for rental products such as clothing, home appliances, and beauty home appliances used at travel destinations (staying destinations), request information for consumables such as personal care products such as food, cosmetics, and hair care products,
Can be mentioned. In the present embodiment, the personal care product means a product such as cosmetics and toiletries that keeps human skin clean, grooms and beautifies.
　表示手段１０２は、「システムアプリケーション」において取り扱われる各種情報において、ユーザインターフェイスを構成する手段である。商品選定受付手段１０３は、ユーザのリクエストした商品が受け付けられたことを確定して、表示手段１０２によりこの情報をユーザ及び／またはコーディネート機関に通知する他、レンタル商品リクエスト情報記憶部１０Ｂの情報を上書きする手段である。商品貸出処理手段１０４は、レンタル商品に貸出の情報を付す手段である。また、貸出された商品が返却された場合には返却履歴を付してその情報をデータベース上に上書きする。商品販売処理手段１０５は、ユーザがリクエストした消耗品（返却をしない商品）をユーザへ提供した情報を記憶して、関連データベースに情報を送信および更新する手段である。 The display means 102 is a means for forming a user interface in various information handled in the "system application". The product selection receiving means 103 determines that the product requested by the user has been accepted, notifies the user and / or the coordinating organization of this information by the display means 102, and also stores the information of the rental product request information storage unit 10B. It is a means of overwriting. The product lending processing means 104 is a means for attaching lending information to the rental product. In addition, when the rented product is returned, the return history is attached and the information is overwritten on the database. The product sales processing means 105 is a means for storing information that provides the user with consumables (products that are not returned) requested by the user, and transmitting and updating the information to a relational database.
　また、持ち物リスト生成手段１０６は、
（ａ）持ち物情報記憶部１０Ｆに記憶された複数の持ち物情報の中から、該当する旅行に必要な持ち物情報を選定して、持ち物リスト部９１を生成するとともに、
（ｂ）持ち物リスト部９１が生成された際に、対応する商品がリクエスト可能であるか否かを確認して、リクエスト商品リスト部９６を生成する、
手段である。履歴分析手段１０７は、記憶部（符号１０Ａ～１０Ｇ）に記憶された情報（履歴情報）をユーザ１１（ユーザＩＤ）ごとに分析して、その結果を利用履歴情報記憶部１０Ｇに記憶させる手段である。 In addition, the inventory list generation means 106
(A) The belongings list unit 91 is generated by selecting the belongings information necessary for the corresponding trip from the plurality of belongings information stored in the belongings information storage unit 10F, and at the same time.
(B) When the inventory list unit 91 is generated, it is confirmed whether or not the corresponding product can be requested, and the request product list unit 96 is generated.
It is a means. The history analysis means 107 is a means for analyzing the information (history information) stored in the storage unit (reference numerals 10A to 10G) for each user 11 (user ID) and storing the result in the usage history information storage unit 10G. is there.
　記憶部（符号１０Ａ～１０Ｇ）は、主として、
（ａ）持ち物リスト９０を生成するために必要な各種情報、および、
（ｂ）旅行支援システムにおけるリクエスト商品の提供の管理に関する各種情報、
を記憶する。
　旅行プラン・旅行者属性情報記憶部１０Ａは、旅行の予約時に入力された旅行プラン情報および旅行者属性情報を記憶する。レンタル商品リクエスト情報記憶部１０Ｂは、ユーザ１１からリクエストがあったレンタル商品の情報（レンタル商品情報）を記憶する。消耗品リクエスト情報記憶部１０Ｃは、ユーザからリクエストがあった消耗品の情報（消耗品情報）を記憶する。貸出商品記憶部１０Ｄは、コーディネート機関６６から貸出のあったレンタル商品を記憶する。販売商品記憶部１０Ｅは、コーディネート機関６６から提供のあった消耗品についての情報を記憶する。持ち物情報記憶部１０Ｆは、持ち物リスト９０を生成するために必要な持ち物情報、および、これに紐付く各種情報（例えば、レンタル商品情報または消耗品情報、上記「属性情報」、上記「プラン情報」、トレンド情報）を記憶する。
　また、利用履歴情報記憶部１０Ｆは、旅行プラン・旅行者属性情報記憶部１０Ａ～持ち物情報記憶部１０Ｆに記憶された情報を、上記「属性情報」や「プラン情報」に区分け等したうえ、履歴情報として記憶する。このようなデータを記憶しておくことで、ユーザ１１は、次回、旅行するときに、このデータを呼び出して再利用することができるようになり、持ち物リスト９０を生成するうえで、その精度を向上させる（ユーザ１１のニーズに合わす）ことが可能となる。 The storage unit (reference numerals 10A to 10G) is mainly used.
(A) Various information necessary to generate the inventory list 90, and
(B) Various information regarding the management of the provision of requested products in the travel support system,
Remember.
The travel plan / traveler attribute information storage unit 10A stores the travel plan information and the traveler attribute information input at the time of booking the trip. The rental product request information storage unit 10B stores the rental product information (rental product information) requested by the user 11. The consumables request information storage unit 10C stores information on consumables (consumables information) requested by the user. The rental product storage unit 10D stores rental products lent from the coordinating organization 66. The sales product storage unit 10E stores information about consumables provided by the coordinating organization 66. The belongings information storage unit 10F has the belongings information necessary for generating the belongings list 90, and various information associated therewith (for example, rental product information or consumables information, the above-mentioned "attribute information", and the above-mentioned "plan information". , Trend information) is memorized.
In addition, the usage history information storage unit 10F classifies the information stored in the travel plan / traveler attribute information storage unit 10A to the belonging information storage unit 10F into the above-mentioned "attribute information" and "plan information", and then history. Store as information. By storing such data, the user 11 can recall and reuse this data the next time he / she travels, and the accuracy of generating the inventory list 90 can be improved. It is possible to improve (meet the needs of the user 11).
　また、本実施形態では、記憶部（符号１０Ａ～１０Ｇ）に記憶される各種情報が、（ユーザ１１を識別する）ユーザＩＤに紐付いて記憶されている。このため、本実施形態では、特定のユーザＩＤを検索することにより、過去の持ち物リスト９０、旅行のスケジュール履歴、旅行にてレンタルした商品の履歴、使用したパーソナルケア製品の履歴、食品等の履歴を閲覧することができるように構成されている。なお、本実施形態では、ユーザＩＤをユーザ１１（個人）ごとに付与したが、複数人のグループごとに付与することも可能である。例えば、家族に１つのユーザＩＤを付与することにより、家族の持ち物リスト９０を生成したり、家族のメンバーの荷物や消耗品を手配することもできる。 Further, in the present embodiment, various information stored in the storage unit (reference numerals 10A to 10G) is stored in association with the user ID (identifying the user 11). Therefore, in the present embodiment, by searching for a specific user ID, the past inventory list 90, travel schedule history, travel rental product history, personal care product history used, food history, etc. It is configured so that you can browse. In the present embodiment, the user ID is assigned to each user 11 (individual), but it is also possible to assign the user ID to each group of a plurality of people. For example, by assigning one user ID to a family member, it is possible to generate a family belongings list 90 and arrange luggage and consumables for family members.
　以上の各種記憶部は、情報処理部の専用の情報処理機能を設けて、この機能に各種情報を都度処理させてもよく、データベース間でリレーショナルデータベースエンジンに処理させてもよい。 The above various storage units may be provided with an information processing function dedicated to the information processing unit, and various information may be processed by this function each time, or may be processed by a relational database engine between databases.
　本発明における、クライアント端末（図１に示す符号２２，７７）は、ウェブブラウザ機能を有し、管理サーバ４４に、例えば、ＨＴＴＰ（Ｈｙｐｅｒ　Ｔｅｘｔ　Ｔｒａｎｓｆｅｒ　Ｐｒｏｔｐｃａｌ）リクエストを送信してそのレスポンスとしてウェブページ等を取得し、画面上に表示するようになっている。クライアント端末（図１に示す符号２２，７７）の操作により、ユーザ１１およびコーディネート機関６６が、本実施形態にかかる旅行支援システムを実行するための情報を管理できるようになっている。なお、クライアント端末（図１に示す符号２２，７７）は、例えば、デスクトップコンピュータ、携帯電話機、ＰＡＤ等が適用可能である。 The client terminal ( reference numerals 22 and 77 shown in FIG. 1) in the present invention has a web browser function, and transmits, for example, an HTTP (HyperText Transfer Protpcal) request to the management server 44, and a web page or the like as a response thereof. Is acquired and displayed on the screen. By operating the client terminal ( reference numerals 22 and 77 shown in FIG. 1), the user 11 and the coordinating organization 66 can manage information for executing the travel support system according to the present embodiment. As the client terminal ( reference numerals 22 and 77 shown in FIG. 1), for example, a desktop computer, a mobile phone, a PAD, or the like can be applied.
　次に、管理サーバ４４の機能について、図６を参照しつつ説明する。 Next, the function of the management server 44 will be described with reference to FIG.
　図６に示すように、管理サーバ４４は、通信部、情報処理手段および情報記憶部（図５に示す符号１０Ａ～１０Ｇ）と、入出力インターフェイスと、システム制御部と、を備えている。そして、システム制御部と入出力インターフェイスとは、システムバスを介して接続されている。 As shown in FIG. 6, the management server 44 includes a communication unit, an information processing means, an information storage unit (reference numerals 10A to 10G shown in FIG. 5), an input / output interface, and a system control unit. The system control unit and the input / output interface are connected via the system bus.
　通信部は、ネットワークに接続され、クライアント端末（図１に示す符号２２，７７）や商品提供機関（図１に示す符号６６Ａ～６６Ｄ）との通信状態を制御するようになっている。 The communication unit is connected to the network and controls the communication state with the client terminal ( reference numerals 22 and 77 shown in FIG. 1) and the product providing organization (reference numerals 66A to 66D shown in FIG. 1).
　情報処理手段および情報記憶部（図５に示す符号１０Ａ～１０Ｇ）は、ハードディスクドライブ等により構成されており、オペレーティングシステムおよびサーバプログラム等の各種プログラムやＨＴＭＬ等のマークアップ言語等により、記述されたウェブページのファイル等を記憶する機能を備える。 The information processing means and the information storage unit (reference numerals 10A to 10G shown in FIG. 5) are composed of a hard disk drive or the like, and are described by various programs such as an operating system and a server program or a markup language such as HTML. It has a function to store web page files.
　次に、入出力インターフェイスは、通信部、ＲＯＭ（Ｒｅａｄ　Ｏｎｌｙ　Ｍｅｍｏｒｙ）、ＲＡＭ（Ｒａｎｄｏｍ　Ａｃｃｅｓｓ　Ｍｅｍｏｒｙ）等により構成されている。そして、システム制御部は、ＣＰＵが、ＲＯＭや情報記憶部に記憶された各種記憶部と実行手段を読み出して実行することにより、レンタル予定時間にレンタル商品をユーザが利用可能か否かを判定して、処理する商品貸出処理手段および／または商品販売処理手段等として機能する。 Next, the input / output interface is composed of a communication unit, a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. Then, the system control unit determines whether or not the rental product can be used by the user at the scheduled rental time by the CPU reading and executing various storage units and execution means stored in the ROM or the information storage unit. It functions as a product lending processing means and / or a product sales processing means to be processed.
　次に、本実施形態に係る旅行支援システムにおいて実行される管理サーバ４４の制御処理について図７～図１３を参照しつつ説明する。
　図７は、管理サーバにおけるユーザ登録処理の内容を示すフローチャート、図８は、旅行用クライアント端末２２に表示されるユーザ登録フォームの一例を示す模式図、図９は旅行用クライアント端末に表示される旅行予約フォームの一例を示す模式図、図１０は管理サーバにおける持ち物リストの生成処理の内容を示すフローチャート、図１１は、管理サーバにおけるリクエスト商品の貸出の制御処理の内容を示すフローチャート、図１２および図１３は、旅行用クライアント端末２２に表示される貸出の設定フォームの一例を示す模式図である。
　上述したように、本実施形態では、ユーザ１１がユーザ登録（会員登録）をしていることを条件に、旅行の予約、持ち物リスト９０（図２参照）の入手、「レンタル商品」または「消耗品」のリクエスト等をおこなうことができるように構成されている。 Next, the control process of the management server 44 executed in the travel support system according to the present embodiment will be described with reference to FIGS. 7 to 13.
FIG. 7 is a flowchart showing the contents of the user registration process on the management server, FIG. 8 is a schematic diagram showing an example of the user registration form displayed on the travel client terminal 22, and FIG. 9 is displayed on the travel client terminal. A schematic diagram showing an example of the travel reservation form, FIG. 10 is a flowchart showing the contents of the inventory list generation process on the management server, and FIG. 11 is a flowchart showing the contents of the control process for lending the requested product on the management server, FIGS. 12 and 12 and FIG. 13 is a schematic diagram showing an example of a rental setting form displayed on the travel client terminal 22.
As described above, in the present embodiment, travel reservation, acquisition of inventory list 90 (see FIG. 2), "rental product" or "consumable", provided that the user 11 has registered as a user (member registration). It is configured so that you can make requests for "goods".
　まず、ユーザ１１がおこなうユーザ登録の流れについて説明する。
　図１、図７および図８に示すように、管理サーバ４４は、旅行者用クライアント端末２２からユーザ登録のためのウェブページへのアクセスの要求を受信すると、会員登録フォームを送信する（ステップＳ１）。具体的には、管理サーバ４４のシステム制御部（図６参照）は、通信部（図６参照）を通じて、例えば、図８に示すユーザ登録フォームが、旅行者用クライアント端末２２の画面に表示されるように、ユーザ登録フォームのデータを送信する。ユーザ１１は、氏名や住所やメールアドレス等の入力をおこなった後、ＧＵＩの確定ボタンをクリックする。 First, the flow of user registration performed by the user 11 will be described.
As shown in FIGS. 1, 7 and 8, when the management server 44 receives a request for access to the web page for user registration from the traveler client terminal 22, the management server 44 sends a member registration form (step S1). ). Specifically, the system control unit (see FIG. 6) of the management server 44 displays, for example, the user registration form shown in FIG. 8 on the screen of the traveler client terminal 22 through the communication unit (see FIG. 6). The data of the user registration form is sent so as to be. After inputting the name, address, e-mail address, etc., the user 11 clicks the confirmation button of the GUI.
　管理サーバ４４は、ユーザ登録情報を受信すると（ステップＳ２）、ユーザデータベースあるいは管理サーバの所定の記憶部に登録する（ステップＳ３）。具体的には、管理サーバ４４は、ユーザが入力したり選択したりしたデータを、旅行者用クライアント端末２２から受信すると、そのデータを情報記憶部（図５参照）の所定の記憶領域（例えば、旅行プラン・旅行者属性情報記憶部１０Ａ）に記憶する。 When the management server 44 receives the user registration information (step S2), the management server 44 registers it in the user database or a predetermined storage unit of the management server (step S3). Specifically, when the management server 44 receives the data input or selected by the user from the traveler client terminal 22, the management server 44 receives the data in a predetermined storage area (for example, see FIG. 5) of the information storage unit (see FIG. 5). , Travel plan / traveler attribute information storage unit 10A).
　本実施形態では、このようなユーザ登録をおこなった後、ユーザ１１は、本旅行支援システムを利用する（旅行の予約等をする）ことができるように構成されている。なお、ユーザ登録をすでにおこなっている場合には、登録済みのユーザＩＤを入力することで、本旅行支援システムを利用することが可能である。 In the present embodiment, after performing such user registration, the user 11 is configured to be able to use the travel support system (make a travel reservation, etc.). If the user has already been registered, the travel support system can be used by entering the registered user ID.
　次に、管理サーバ４４において実行される持ち物リスト９０（図２参照）の生成処理について図１０を参照しつつ説明する。 Next, the process of generating the inventory list 90 (see FIG. 2) executed on the management server 44 will be described with reference to FIG.
　図１、図２および図１０に示すように、管理サーバ４４における持ち物リスト９０の生成処理は、上記ユーザＩＤの登録をおこなった後、ユーザ１１が、旅行者クライアント端末２２の表示画面に表示された、旅行予約フォーム（図９参照）に必要な事項を入力して、旅行の予約が確定されたことを条件におこなわれるように構成されている（ステップＳ４の旅行予約フォームの送信→ステップＳ５の旅行予約の確定）。 As shown in FIGS. 1, 2 and 10, in the process of generating the inventory list 90 on the management server 44, after registering the user ID, the user 11 is displayed on the display screen of the traveler client terminal 22. In addition, it is configured so that the necessary items are entered in the travel reservation form (see FIG. 9) and the travel reservation is confirmed (sending the travel reservation form in step S4 → step S5). Confirmation of travel reservation).
　旅行予約フォーマットから入力されるべき事項としては、旅行日程、旅行場所、交通機関、宿泊機関などといった旅行プラン情報、および、実際に旅行する旅行者の名前、性別、生年月日、住所、連絡先等の旅行者属性情報が挙げられる。 Items to be entered from the travel reservation format include travel plan information such as travel itinerary, travel location, transportation, accommodation, etc., as well as the name, gender, date of birth, address, and contact information of the traveler who actually travels. Traveler attribute information such as.
　管理サーバ４４は、旅行の予約が確定すると（ステップＳ５）、その確定された旅行の情報である旅行プラン情報および旅行者属性情報を旅行プラン・旅行者属性情報記憶部１０Ａに記憶する処理をおこなう（ステップＳ６）。 When the travel reservation is confirmed (step S5), the management server 44 performs a process of storing the travel plan information and the traveler attribute information, which are the confirmed travel information, in the travel plan / traveler attribute information storage unit 10A. (Step S6).
　本実施形態では、旅行の予約が確定した際、旅行者用クライアント端末２２の表示画面に、例えば、「旅行の予約が完了しました。旅行の持ち物リストを作成しますか？「Ｙｅｓ」「Ｎｏ」」といった、ユーザ１１に持ち物リスト９０の生成を促す画像が表示されるように構成されている。
　このような画像が表示された後、ユーザ１１によって、例えば、「Ｙｅｓ」のアイコンがクリックされて、その情報が管理サーバ４４に送信されると、管理サーバ１１は、まず、持ち物リスト９０のうちの持ち物リスト部９１を生成する処理をおこなう（ステップＳ７）。 In the present embodiment, when the travel reservation is confirmed, for example, "Travel reservation is completed. Do you want to create a travel inventory?" Yes "and" No. " An image prompting the user 11 to generate the inventory list 90 such as "" is displayed.
After such an image is displayed, for example, when the user 11 clicks the "Yes" icon and the information is transmitted to the management server 44, the management server 11 first includes the inventory list 90. The process of generating the inventory list unit 91 of the above is performed (step S7).
　持ち物リスト部９１を生成する処理では、旅行プラン・旅行者属性情報記憶部１０Ａに記憶された旅行プラン情報および旅行者属性情報と、持ち物情報記憶部１０Ｆに記憶された、持ち物情報、これに紐付く「属性情報」、「プラン情報」およびトレンド情報等と、に基づいて、その旅行に携行する「持ち物」を選定する制御をおこなう。
　例えば、旅行者が２５歳の女性、その旅行先が飛行機で行く台湾、旅行目的が観光であれば、管理サーバ４４は、
・「パスポート」、「航空券」、「現金」といった「重要携行品」のほか、
・「お財布（日本用）」、「お財布（台湾用）」、「スニーカー」、「美容品」といった「一般携行品」、および、
・旅行に携行すると重宝する可能性の高い「推奨携行品」（例えば、ビーチサンダル）、
といった「持ち物」を持ち物情報記憶部１０Ｆから選定してリスト化する処理をおこなう（図２参照）。なお、この際、ユーザ１１が自由に書き込み等することが可能な持ち物リスト備考欄９４を設ける処理もおこなう。 In the process of generating the inventory list unit 91, the travel plan information and the traveler attribute information stored in the travel plan / traveler attribute information storage unit 10A, the inventory information stored in the inventory information storage unit 10F, and a link to the travel plan information. Based on the attached "attribute information", "plan information", trend information, etc., control is performed to select "belongings" to be carried on the trip.
For example, if the traveler is a 25-year-old woman, the destination is Taiwan by plane, and the purpose of the trip is tourism, the management server 44 can be used.
・ In addition to "important items" such as "passports", "air tickets" and "cash",
・ "Wallets (for Japan)", "Wallets (for Taiwan)", "Sneakers", "Cosmetology" and other "general items", and
・ "Recommended items" (for example, beach sandals) that are likely to come in handy when traveling
Such "belongings" are selected from the belongings information storage unit 10F and listed (see FIG. 2). At this time, a process of providing a remarks column 94 of the inventory list that the user 11 can freely write on is also performed.
　さらに、本実施形態では、選定された持ち物情報に紐付いて記憶された重要度に関する情報に基づいて、「持ち物」に重要度を示す符号（本実施形態では、「◎」、「〇」および「△」）が付されるように構成される。 Further, in the present embodiment, the symbols indicating the importance of the “belongings” (in the present embodiment, “◎”, “〇” and “” based on the information on the importance stored in association with the selected belongings information. Δ ”) is attached.
　管理サーバ４４は、上述したような持ち物リスト部９１を生成する処理をおこなった後、持ち物リスト９０のリクエスト商品リスト部９６を生成する処理をおこなう（ステップＳ８）。
　リクエスト商品リスト部９６を生成する処理では、選定された「持ち物」に、旅行先で貸し出すことが可能な「レンタル商品」または「消耗品」がある場合、すなわち、対応する持ち物情報にレンタル商品情報または消耗品情報が紐付いて記憶されている場合、
・そのことを示す情報を付加するとともに（図２のリクエスト商品可否欄９７参照）、
・その「レンタル商品」または「消耗品」について特筆すべき事項（例えば、旅行先で複数種類の物の中から選択することができる、といった事項）を付加して（図２のリクエスト商品備考欄９８参照）、
リクエスト商品リスト部９６を生成する処理をおこなう。 The management server 44 performs a process of generating the inventory list unit 91 as described above, and then performs a process of generating the request product list unit 96 of the inventory list 90 (step S8).
In the process of generating the request product list unit 96, when the selected "belongings" include "rental products" or "consumables" that can be rented at the travel destination, that is, the rental product information is included in the corresponding belongings information. Or if consumables information is linked and stored
-Adding information indicating that (see the request product availability column 97 in Fig. 2),
-Add special notes about the "rental product" or "consumables" (for example, you can select from multiple types of items at your travel destination) (requested product remarks column in Fig. 2). 98),
Performs the process of generating the request product list unit 96.
　管理サーバ４４は、リクエスト商品リスト部９６を生成する処理をおこなった後、持ち物リスト９０（ステップＳ７で生成した持ち物リスト部９１およびステップＳ８で生成したリクエスト商品リスト部９６）を、該当する旅行者用クライアント端末２２に送信する処理をおこなう（ステップＳ９）。これにより、旅行者用クライアント端末２２の表示画面には、持ち物リスト９０が表示されることとなる。なお、本実施形態では、ユーザ１１のよる操作指令（上記例では「Ｙｅｓ」の操作入力）があったことを条件に、持ち物リスト部９１の生成（ステップＳ６）、および、リクエスト商品リスト部９６の生成（ステップＳ７）がおこなわれるように構成したが、旅行の予約が確定した後、いわば自動的に、これらの生成がおこなわれるように構成することも可能である。 The management server 44 performs a process of generating the request product list unit 96, and then displays the inventory list 90 (the inventory list unit 91 generated in step S7 and the request product list unit 96 generated in step S8) to the corresponding traveler. Performs the process of transmitting to the client terminal 22 (step S9). As a result, the inventory list 90 is displayed on the display screen of the traveler client terminal 22. In this embodiment, the inventory list unit 91 is generated (step S6) and the request product list unit 96 is generated, provided that the user 11 has given an operation command (in the above example, the operation input of “Yes”). (Step S7) is generated, but it is also possible to automatically generate these after the travel reservation is confirmed.
　次に、管理サーバ４４における貸出設定の流れについて、図１１～図１３に基づき説明する。 Next, the flow of lending settings on the management server 44 will be described with reference to FIGS. 11 to 13.
　図１１に示すように、管理サーバ４４は、持ち物リスト９０の送信をおこなった後、ユーザ１１が設定するリクエストフォームを旅行者用クライアント端末２２に送信する（ステップＳ１０）。なお、このようなリクエストフォームの送信は、ユーザ１１からの求め（旅行者用クライアント端末２２による特定の操作）があったときにおこなってもよく、また、持ち物リスト９０の送信があった後、自動的におこなうことも可能である。
　具体的には、管理サーバ４４のシステム制御部（図６参照）は、通信部（図６参照）を介して、図１２および図１３に示すようなリクエストフォームが旅行者用クライアント端末２２の表示画面に表示されるようにリクエストフォームのデータを送信する。なお、リクエストフォームに表示される「レンタル商品」または「消耗品」は、上記ステップＳ８の処理（図１０参照）で、リクエストすることが可能な商品（図２のリクエスト可否欄９７に「○」が付された商品）のみとすることが可能である。 As shown in FIG. 11, the management server 44 transmits the inventory list 90, and then transmits the request form set by the user 11 to the traveler client terminal 22 (step S10). It should be noted that such a request form may be transmitted when there is a request from the user 11 (a specific operation by the traveler client terminal 22), and after the inventory list 90 is transmitted, the request form may be transmitted. It can also be done automatically.
Specifically, the system control unit (see FIG. 6) of the management server 44 displays the request form shown in FIGS. 12 and 13 on the traveler client terminal 22 via the communication unit (see FIG. 6). Submit the request form data to be displayed on the screen. The "rental product" or "consumable" displayed on the request form is a product that can be requested in the process of step S8 (see FIG. 10) ("○" in the request availability column 97 of FIG. It is possible to use only products with.
　ユーザ１１が、上記リクエストフォーム上で、「レンタル商品」の具体的なアイテム、日にち、受取場所の指定の選択を行い、リクエストフォームの送信ボタンをクリックすると、ネットワークを通じて管理サーバ４４に送信される。なお、ユーザ１１は、持ち物リスト９０の送信があった後はもちろんのこと（図１０のステップＳ９）、ユーザ登録をおこなった後であれば（図７のステップＳ３）、いつでも、上記リクエストフォームを送信することで旅行先での「レンタル商品」や「消耗品」のアレンジが可能となる。 When the user 11 selects a specific item, date, and pick-up location of the "rental product" on the above request form and clicks the send button of the request form, it is sent to the management server 44 via the network. It should be noted that the user 11 can use the above request form at any time after the inventory list 90 has been transmitted (step S9 in FIG. 10) and after the user registration has been performed (step S3 in FIG. 7). By sending it, you can arrange "rental products" and "consumables" at your travel destination.
　なお、ユーザ１１（旅行者）が、旅行に携行する「持ち物」を軽減させる（軽量化する）といった観点等からいえば、このような「レンタル商品」や「消耗品」は、極力、旅行前に、リクエストされているのが望ましい、といえる。その一方で、ユーザ１１が「レンタル商品」や「消耗品」のリクエストをし忘れると、おそれもある。
　そこで、本実施形態では、旅行前の所定のタイミング（例えば、１週間前、前日、当日）で、管理サーバ４４から旅行者用クライアント端末２２に、「レンタル商品」や「消耗品」のリクエストを促すリマインド情報を送信するように構成されている。
　このようなリマインド情報としては、単に、「レンタル商品または消耗品のリクエストを忘れていませんか？」といったメッセージのみの情報や、このメッセージにリクエスト可能な「レンタル商品」等を含ませた情報、などといったものが挙げられる。
　また、このようなリマインド情報の送信は、ユーザからの求め（例えば、リクエストの完了を示すリクエスト完了情報の送信）に応じて、停止することも可能である。 From the viewpoint of reducing (lightening) the "belongings" carried by the user 11 (traveler) on the trip, such "rental products" and "consumables" should be used as much as possible before the trip. It can be said that it is desirable that it is requested. On the other hand, if the user 11 forgets to request "rental products" or "consumables", there is a risk.
Therefore, in the present embodiment, the management server 44 requests the traveler client terminal 22 for "rental products" and "consumables" at predetermined timings before the trip (for example, one week ago, the day before, and the day of the trip). It is configured to send prompting reminders.
Such reminding information is simply information such as "Did you forget to request rental products or consumables?" Or information that includes "rental products" that can be requested in this message. And so on.
Further, the transmission of such remind information can be stopped in response to a request from the user (for example, transmission of request completion information indicating the completion of the request).
　次に、管理サーバ４４は、リクエスト商品情報を受信し（ステップＳ１１）、管理サーバ４４の所定の記憶部、例えば、レンタル商品リクエスト情報部１０Ｂ（図５参照）または消耗品リクエスト情報記憶部１０Ｃ（図５参照）に記憶する（ステップＳ１２）。具体的には、管理サーバ４４は、旅行者用クライアント端末２２から入力され選択されたデータを、商品選定受付手段１０３（図５参照）により、例えば、レンタル商品リクエスト情報部１０Ｂまたは消耗品リクエスト情報記憶部１０Ｃに振り分けて、各記憶部に記憶させる。 Next, the management server 44 receives the request product information (step S11), and the predetermined storage unit of the management server 44, for example, the rental product request information unit 10B (see FIG. 5) or the consumables request information storage unit 10C (see FIG. 5). It is stored in (see FIG. 5) (step S12). Specifically, the management server 44 receives the data input and selected from the traveler client terminal 22 by the product selection receiving means 103 (see FIG. 5), for example, the rental product request information unit 10B or the consumables request information. It is distributed to the storage unit 10C and stored in each storage unit.
　次に、コーディネート機関６６側で、「レンタル商品」または「消耗品」の手配をおこなう流れについて、図１４に基づき説明する。図１４は、管理サーバ４４によるレンタル商品または消耗品の予約の決定の作動例を示すフローチャートである。 Next, the flow of arranging "rental products" or "consumables" on the coordination organization 66 side will be described with reference to FIG. FIG. 14 is a flowchart showing an operation example of determining the reservation of rental products or consumables by the management server 44.
　図１、図５および図１４に示すように、コーディネート機関６６のコーディネート機関用クライアント端末７７にて、リクエスト商品情報に基づき、収集された商品の情報の入力を行う（ステップＳ１３）。具体的には、管理サーバ４４のレンタル商品リクエスト情報記憶部１０Ｂまたは消耗品リクエスト情報記憶部１０Ｃに記憶された情報を、コーディネート機関用クライアント端末７７に表示して、入手済みあるいは手配済み商品をコーディネート機関用クライアント端末７７に表示される一覧表（例えば、図１５に示す予約リスト）にてチェックする。この情報を管理サーバ４４に送信することにより、それぞれ商品貸出処理手段１０４を介して、貸出商品情報記憶部１０Ｄに利用可能な商品の情報が記憶される（ステップＳ１４）。記憶された商品の情報は、ユーザ１１の旅行者用クライアント端末２２における操作により、貸出商品情報記憶部１０Ｄおよび販売商品情報記憶部１０Ｅから表示手段１０２を介して任意に表示させることができる。例えば、ユーザ１１は、このようにして旅行者用クライアント端末２２に表示させた情報をコーディネート機関６６、宿泊機関５５、および、商品提供を行う提供機関（例えば、商品提供機関６６Ａ～６６Ｄ）に見せることにより、商品を受け取ることができる。コーディネート機関６６は、ユーザ１１の設定する期限までにリクエスト商品情報にかかる商品の情報を入力することができる。このことにより、ユーザ１１は調達不可能である商品について知ることができる。 As shown in FIGS. 1, 5 and 14, the coordinated institution client terminal 77 of the coordinating institution 66 inputs the collected product information based on the requested product information (step S13). Specifically, the information stored in the rental product request information storage unit 10B or the consumables request information storage unit 10C of the management server 44 is displayed on the client terminal 77 for the coordinating institution to coordinate the acquired or arranged products. Check the list displayed on the institutional client terminal 77 (for example, the reservation list shown in FIG. 15). By transmitting this information to the management server 44, information on the products that can be used is stored in the rental product information storage unit 10D via the product rental processing means 104 (step S14). The stored product information can be arbitrarily displayed from the rental product information storage unit 10D and the sales product information storage unit 10E via the display means 102 by the operation of the traveler 11 client terminal 22 of the user 11. For example, the user 11 shows the information displayed on the traveler client terminal 22 in this way to the coordinating institution 66, the accommodation institution 55, and the providing institution that provides the product (for example, the product providing institution 66A to 66D). By doing so, you can receive the goods. The coordinating organization 66 can input the product information related to the requested product information by the deadline set by the user 11. As a result, the user 11 can know about the products that cannot be procured.
　さらに、本実施形態において、ユーザ１１が予め設定することにより、またはＧＰＳによる位置情報を確認して、旅行先の言語で表示することができる。例えば、ユーザ１１は旅行にいっている間（例えば、１週間）、表示機能を英語にすることができる。また、ユーザ１１の旅行者用クライアント端末２２のＧＰＳ機能から位置情報を読み取り、本実施形態にかかる「システムアプリケーション」にて現在地の言語（例えば、北京での滞在ならば北京語）で表示させることができる。このようなシステムによりユーザ１１とコーディネート機関６６は、スムーズに予約した商品の授受をすることができる。このような機能は、プラグイン機能により付加させることができる。 Further, in the present embodiment, the user 11 can set in advance or confirm the position information by GPS and display it in the language of the travel destination. For example, the user 11 can set the display function to English while traveling (for example, for one week). In addition, the location information is read from the GPS function of the traveler client terminal 22 of the user 11 and displayed in the language of the current location (for example, Mandarin if staying in Beijing) in the "system application" according to the present embodiment. Can be done. With such a system, the user 11 and the coordinating institution 66 can smoothly give and receive the reserved products. Such a function can be added by a plug-in function.
　次に、他の実施形態におけるレンタル商品の予約の流れについて、図１６に基づき説明する。図１６は、管理サーバ４４によるレンタル商品予約の他の実施態様の動作例を示すフローチャートである。
　図１および図１６に示すように、他の実施形態におけるレンタル商品の予約は、まず、ユーザ１１が旅行者用クライアント端末２２から管理サーバ４４に商品検索を行うためのフォームを要求することから始まる（ステップＳ１５）。 Next, the flow of reservation of rental products in another embodiment will be described with reference to FIG. FIG. 16 is a flowchart showing an operation example of another embodiment of rental product reservation by the management server 44.
As shown in FIGS. 1 and 16, the reservation of rental products in other embodiments begins with the user 11 requesting a form for performing a product search from the traveler client terminal 22 to the management server 44. (Step S15).
　次に、このような要求をすることによって、旅行者用クライアント端末２２には、受信した商品検索フォームが表示され（ステップＳ１６）、ユーザ１１は、商品検索をおこなうことができるようになる（ステップＳ１７）。例えば、このような商品検索は、ユーザ１１が、キーワードを入力して、フォーム上の送信ボタンをクリックまたはタッチすることによりおこなわれる。そうすると、検索条件が、管理サーバ４４に送信され、管理サーバ４４において、アクセス可能な商品提供機関６６Ａ～６６Ｄ等からの情報とキーワードとの照合をおこない、その検索結果が、旅行者用クライアント端末２２に表示される（ステップＳ１８）。表示された検索結果を確認したユーザ１１は、旅行者用クライアント端末２２から、「レンタル商品」または「消耗品」のリクエスト商品情報を生成し（ステップＳ１９）、予約商品のページを作成（生成）する（ステップＳ２０）。そして、作成された予約商品のページは、管理サーバ４４の所定の記憶部に記憶される（ステップＳ２１）。 Next, by making such a request, the received product search form is displayed on the traveler client terminal 22 (step S16), and the user 11 can perform the product search (step). S17). For example, such a product search is performed by the user 11 inputting a keyword and clicking or touching a submit button on the form. Then, the search condition is transmitted to the management server 44, and the management server 44 collates the information from the accessible product providers 66A to 66D and the like with the keyword, and the search result is the traveler client terminal 22. Is displayed (step S18). The user 11 who confirmed the displayed search result generates the requested product information of the "rental product" or the "consumable" from the traveler client terminal 22 (step S19), and creates (generates) the reserved product page. (Step S20). Then, the created page of the reserved product is stored in a predetermined storage unit of the management server 44 (step S21).
　次に、ユーザ１１が「レンタル商品」を返却する場合の一態様の作動例について図１７を参照しつつ説明する。
　図１および図１７に示すように、ユーザ１１は、「レンタル商品」を受領した機関（例えば、商品提供機関６６Ａ～６６Ｄ）に持参する（ステップＳ２２）。持ち込まれた「レンタル商品」は、コーディネート機関６６に返却され、コーディネータが、コーディネートアプリケーションにて返却処理をおこなうことで（ステップＳ２３）、返却情報が登録される（ステップＳ２４）。返却情報が登録された「レンタル商品」は、クリーニングやメンテナンス等をした後（ステップＳ２５）、所定の在庫管理場所に移動される（ステップＳ２６）。コーディネート機関６６は、「レンタル商品」が在庫管理場所に移動された後、利用履歴情報記憶部１０Ｇ（図５参照）に返却状況、使用履歴、メンテナンス、商品の状態等を管理履歴として記憶させる（ステップＳ２７）。この情報が記載された後に、在庫管理場所に移動されたことを示す情報は、レンタル商品リクエスト情報記憶部１０Ｂ（図５参照）に記憶され、これにより、当該「レンタル商品」は、他のユーザ１１が旅行者用クライアント端末２２を操作することにより、リクエストすることが可能となる（ステップＳ２８）。 Next, an operation example of one aspect when the user 11 returns the "rental product" will be described with reference to FIG.
As shown in FIGS. 1 and 17, the user 11 brings the “rental product” to the receiving institution (for example, the product providing institution 66A to 66D) (step S22). The brought-in "rental product" is returned to the coordinating institution 66, and the coordinator performs the return processing in the coordinating application (step S23), and the return information is registered (step S24). The "rental product" in which the return information is registered is moved to a predetermined inventory management location after cleaning, maintenance, etc. (step S25) (step S26). After the "rental product" is moved to the inventory management location, the coordinating organization 66 stores the return status, usage history, maintenance, product status, etc. in the usage history information storage unit 10G (see FIG. 5) as a management history (see FIG. 5). Step S27). After this information is described, the information indicating that the product has been moved to the inventory management location is stored in the rental product request information storage unit 10B (see FIG. 5), whereby the "rental product" can be stored by another user. The request can be made by the 11 operating the traveler client terminal 22 (step S28).
　次に、「レンタル商品」または「消耗品」を購入する際の制御処理について図１８を参照しつつ説明する。
　図１、図５および図１８に示すように、ユーザ１１は、使用中の「レンタル商品」または「消耗品」（商品提供機関６６Ａ～６６Ｄから受け取った「レンタル商品」または「消耗品」）を購入する場合、旅行者用クライアント端末２２から、該当する「レンタル商品」等についての購入情報を管理サーバ４４に送信する（ステップＳ２９）。
　具体的に、ユーザ１１は、旅行者用クライアント端末２２に表示される商品購入用の表示画面（例えば、商品を購入するフォーマット画面）から、購入を希望する商品の情報（例えば、商品の名称、商品の受取日および商品を受け取った受取場所）を入力して、この情報を管理サーバ４４に送信する。 Next, the control process when purchasing the "rental product" or the "consumable" will be described with reference to FIG.
As shown in FIGS. 1, 5 and 18, the user 11 uses the "rental product" or "consumable"("rentalproduct" or "consumable" received from the product providing organizations 66A to 66D). When purchasing, the travel client terminal 22 transmits purchase information about the corresponding "rental product" or the like to the management server 44 (step S29).
Specifically, the user 11 displays information on the product he / she wants to purchase (for example, the name of the product) from the product purchase display screen (for example, the format screen for purchasing the product) displayed on the traveler client terminal 22. Enter the date of receipt of the product and the place of receipt of the product) and send this information to the management server 44.
　購入情報を受信した管理サーバ４４は、その「レンタル商品」または「消耗品」についての販売情報を、商品販売処理手段１０５を介して販売商品情報記憶部１０Ｅに記憶するとともに、商品貸出処理手段１０４を介して貸出商品情報記憶部１０Ｄに記憶（貸出中の商品が購入されたことを示す情報を記憶）する処理をおこなう（ステップＳ３０）。
　その後、管理サーバ４４は、コーディネート機関６６に対して、特定の商品について購入されたことを示す情報を送信するとともに、旅行者用クライアント端末２２に対して、購入確認を示す情報を送信する処理をおこなう（ステップＳ３１）。 The management server 44 that has received the purchase information stores the sales information about the "rental product" or the "consumable" in the sales product information storage unit 10E via the product sales processing means 105, and also stores the product rental processing means 104. A process of storing the rented product information storage unit 10D (memorizing the information indicating that the rented product has been purchased) is performed (step S30).
After that, the management server 44 transmits information indicating that the specific product has been purchased to the coordinating organization 66, and also transmits information indicating purchase confirmation to the traveler client terminal 22. This is done (step S31).
　なお、本実施形態において、貸出商品記憶部１０Ｄおよび販売商品記憶部１０Ｅに記憶された情報は、ユーザＩＤに紐付いたユーザ利用履歴情報として、履歴分析手段１０７によって利用履歴記憶部に記憶されるように構成される。これにより、ユーザ１１は、上記ユーザ利用履歴情報から、同様な旅行先の情報を検索することができるようになり、その結果、呼び出した情報を、そのまま商品等リクエスト情報としたり、また、ＧＵＩで「レンタル商品」のリクエストを変更したりすることが可能となる。 In the present embodiment, the information stored in the rental product storage unit 10D and the sales product storage unit 10E is stored in the usage history storage unit by the history analysis means 107 as the user usage history information associated with the user ID. It is composed of. As a result, the user 11 can search for similar travel destination information from the user usage history information, and as a result, the called information can be used as it is as product request information, or can be used in the GUI. It is possible to change the request for "rental products".
　次に、他の実施形態について図１８を参照しつつ説明する。
　図１９に示す他の実施形態は、図１に示す、宿泊機関５５、コーディネート機関６６およびクライアン端末７７、商品等提供機関６６Ａ～６６Ｄを１つの機能単位２００として構築し、これを複数の場所（地域）に設けたものである。また、管理サーバ４４および各機能単位２００は、ネットワーク３３を介して相互に通信可能に構成され、ユーザ１１は、旅行者用クライアント端末２２を操作ことによって、管理サーバ４４を介して、または、管理サーバ４４を介さずに、各機能単位２００と通信接続することが可能となっている。このようにすれば、ユーザ１１は、複数の地域に身軽に快適な旅をすることができるとともに、通信および物流可能につながりを作ることが可能となる。 Next, another embodiment will be described with reference to FIG.
In another embodiment shown in FIG. 19, the accommodation institution 55, the coordinating institution 66, the client terminal 77, and the product providing institution 66A to 66D shown in FIG. 1 are constructed as one functional unit 200, and these are constructed in a plurality of places (a plurality of places (). It is provided in the area). Further, the management server 44 and each functional unit 200 are configured to be able to communicate with each other via the network 33, and the user 11 manages the management server 44 via the management server 44 by operating the traveler client terminal 22. It is possible to communicate with each functional unit 200 without going through the server 44. In this way, the user 11 can easily and comfortably travel to a plurality of areas, and can make a connection for communication and distribution.
　このような他の実施形態によれば、例えば、海外からのユーザ１１が、東京都内の観光の後、北海道に行って、沖縄に行く場合でも、それぞれの地域に合った衣類を現地にある機能単位２００に、本発明にかかるアプリケーションを用いて現地で利用することができる。このことは、海外でも同様であり、ハワイからアラスカに移動する場合でも現地にて衣類等必要なものを利用するように手配することができる。なお、大型クルーズ船等による長期の船旅の場合には、機能単位２００を、例えば、船の中に構築させることが可能である。 According to such another embodiment, for example, even when a user 11 from overseas goes to Hokkaido and Okinawa after sightseeing in Tokyo, the function of having clothing suitable for each region on site. The unit 200 can be used locally using the application according to the present invention. This is also the case overseas, and even when moving from Hawaii to Alaska, it is possible to arrange to use necessary items such as clothing locally. In the case of a long-term voyage by a large cruise ship or the like, the functional unit 200 can be constructed in the ship, for example.
　本発明にかかる旅行支援システムの他の実施形態は、以下の態様を含む。
１）旅行者用クライアント端末と、電気通信回線を介して前記旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムであって、
　前記旅行者用クライアント端末は、
　　旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、
　　前記管理サーバから送信された情報を表示可能な表示手段と、
　を備え、
　前記管理サーバは、
　　制御装置と、
　　旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、
　を備え、
　前記制御装置は、
　　前記旅行者用クライアント端末から送信された前記旅行者属性情報および前記旅行プラン情報に基づいて、ユーザが旅行先で利用する前記持ち物を前記記憶装置に記憶された複数の前記持ち物情報から予測する予測手段と、
　　前記予測手段により予測された前記持ち物を一覧化した一覧情報を生成する生成手段と、
　　前記生成手段により生成された前記一覧情報を前記旅行者用クライアント端末に送信する出力手段と、
　を有する、
　ことを特徴とする旅行支援システム、
２）前記記憶装置には、
　　ユーザがリクエスト可能なレンタル商品または消耗品としてのリクエスト商品を示すリクエスト商品情報が、前記持ち物情報に紐付いて記憶され、
　前記制御装置は、
　　前記リクエスト商品情報に紐付く前記持ち物情報が前記一覧情報に含まれているか否かを判定する判定手段をさらに有し、
　前記生成手段は、
　　前記判定手段によって前記リクエスト商品情報に紐付く前記持ち物情報が含まれていると判定されると、該当する前記持ち物情報に前記リクエスト商品情報を付加して前記一覧情報を生成する、
　ことを特徴とする１）に記載の旅行支援システム、
３）前記記憶装置には、
　　前記リクエスト商品のトレンド度合いを示すトレンド情報が、前記リクエスト商品情報に紐付いて記憶され、
　前記制御装置は、
　　前記トレンド情報に基づいて前記一覧情報に付加する前記リクエスト商品情報の内容を決定する、
　ことを特徴とする２）に記載の旅行支援システム、
４）前記制御装置は、
　　前記リクエスト商品の商品名を検索文字列として入力した際の検索ヒット件数、または、特定のウェブサイトに含まれる前記商品名に基づいて、前記トレンド度合いを分析する分析手段をさらに有する、
　ことを特徴とする３）に記載の旅行支援システム、
５）前記入力手段は、
　　前記リクエスト商品のリクエストを受け付ける前記リクエスト商品情報と、前記リクエスト商品のリクエストが完了したことを示すリクエスト完了情報とを入力することが可能であり、
　前記制御装置は、
　　前記リクエスト完了情報が送信されたか否かを所定のタイミングで判定する第２判定手段を有し、
　前記出力手段は、
　　前記第２判定手段によって前記リクエスト完了情報が送信されていないと判定されると、リマインド情報を前記旅行者用クライアント端末に送信する、
　ことを特徴とする２）に記載の旅行支援システム、
６）前記出力手段は、
　　前記旅行者用クライアント端末から前記リクエスト完了情報が送信されると、前記リマインド情報の送信を停止する、
　ことを特徴とする５）に記載の旅行支援システム、
７）旅行者用クライアント端末と、電気通信回線を介して前記旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムを用いて旅行者を支援する旅行支援方法であって、
　前記旅行者用クライアント端末は、
　　旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、
　　前記管理サーバから送信された情報を表示可能な表示手段と、
　を備え、
　前記管理サーバは、
　　制御装置と、
　　旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、
　を備え、
　前記旅行支援方法は、
　　前記旅行者用クライアント端末からの前記各種情報の入力を受け付ける入力工程と、
　　前記入力工程をおこなうことにより入力された前記旅行者属性情報、前記旅行プラン情報に基づいて、ユーザが旅行先で利用する前記持ち物を前記記憶装置に記憶された複数の前記持ち物情報から予測する予測工程と、
　　前記予測工程をおこなうことにより予測された前記持ち物を一覧化した一覧情報を生成する生成工程と、
　　前記生成工程をおこなうことにより生成された前記一覧情報を前記旅行者用端末に送信する送信工程と、
　を含む、
　ことを特徴とする旅行支援方法、
８）旅行者用クライアント端末と、電気通信回線を介して前記旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムを用いて旅行者を支援する旅行支援プログラムであって、
　前記旅行者用クライアント端末は、
　　旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、
　　前記管理サーバから送信された情報を表示可能な表示手段と、
　を備え、
　前記管理サーバは、
　　コンピュータである制御装置と、
　　旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、
　を備え、
　前記旅行支援プログラムは、
　　前記旅行者用クライアント端末から入力された前記旅行者属性情報、および、前記旅行プラン情報に基づいて、ユーザが旅行先で利用する前記持ち物を前記記憶装置に記憶された複数の前記持ち物情報から予測する予測ステップと、
　　前記予測ステップをおこなうことにより予測された前記持ち物を一覧化した一覧情報を生成する生成ステップと、
　　前記生成ステップをおこなうことにより生成された前記一覧情報を前記旅行者用クライアント端末に送信する送信ステップと、
　を前記制御装置に実行させる、
　ことを特徴とする旅行支援プログラム。 Other embodiments of the travel support system according to the present invention include the following aspects.
1) A travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
The traveler client terminal is
An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
A display means capable of displaying the information transmitted from the management server and
With
The management server
Control device and
A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
With
The control device is
Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal. Means and
A generation means for generating a list information listing the belongings predicted by the prediction means, and a generation means.
An output means for transmitting the list information generated by the generation means to the traveler client terminal, and
Have,
Travel support system, which is characterized by
2) The storage device has
Requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item is stored in association with the inventory information.
The control device is
Further, it has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information.
The generation means
When it is determined by the determination means that the inventory information associated with the request product information is included, the request product information is added to the corresponding inventory information to generate the list information.
The travel support system described in 1), which is characterized by this.
3) The storage device has
Trend information indicating the degree of trend of the requested product is stored in association with the requested product information.
The control device is
The content of the requested product information to be added to the list information is determined based on the trend information.
The travel support system described in 2), which is characterized by this.
4) The control device is
Further having an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is input as a search character string or the product name included in a specific website.
The travel support system described in 3), which is characterized by this.
5) The input means is
It is possible to input the requested product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed.
The control device is
It has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing.
The output means
When it is determined by the second determination means that the request completion information has not been transmitted, the reminder information is transmitted to the traveler client terminal.
The travel support system described in 2), which is characterized by this.
6) The output means is
When the request completion information is transmitted from the traveler client terminal, the transmission of the remind information is stopped.
The travel support system described in 5), which is characterized by this.
7) A travel support method for supporting a traveler by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
The traveler client terminal is
An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
A display means capable of displaying the information transmitted from the management server and
With
The management server
Control device and
A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
With
The travel support method is
An input process that accepts input of the various information from the traveler client terminal, and
Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information input by performing the input step. Process and
A generation step of generating list information listing the predicted belongings by performing the prediction step, and a generation step.
A transmission step of transmitting the list information generated by performing the generation step to the traveler terminal, and a transmission step.
including,
Travel support method, which is characterized by
8) A travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
The traveler client terminal is
An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
A display means capable of displaying the information transmitted from the management server and
With
The management server
A control device that is a computer and
A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
With
The travel support program
Based on the traveler attribute information input from the traveler client terminal and the travel plan information, the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device. Predictive steps to do and
A generation step that generates list information that lists the belongings predicted by performing the prediction step, and a generation step.
A transmission step of transmitting the list information generated by performing the generation step to the traveler client terminal, and a transmission step.
Is executed by the control device.
A travel support program that features this.
　本発明によれば、旅行プラン情報および旅行者属性情報を管理サーバ送信するだけで、その旅行に適した「持ち物リスト」を入手することが可能なため、とかく手間のかかる「持ち物」の準備を容易かつ確実に揃えることができる。また、本発明は、旅行前にリクエストすることで、ユーザは商品を揃えることなく、旅行に出発することが可能なため、ユーザの手荷物を減らすことができる。更に、本発明により、ユーザは本発明のプログラムにより実行されるアプリケーションにより登録情報を上書きおよび／または変更することにより、スケジュールの変更にも対応することができる。したがって、本発明はユーザが異なる目的で、気候の異なる地域への旅行を長期に行う場合に非常に有利である。例えば、日本に来た外国人旅行客は北海道、東京、沖縄へと衣類の準備を最小限にすることができる。必要であれば、現地の水や食料を滞在先にて調達することが一度に予約可能となる。 According to the present invention, it is possible to obtain a "belonging list" suitable for the trip simply by transmitting the travel plan information and the traveler attribute information to the management server. It can be easily and surely aligned. Further, according to the present invention, by making a request before the trip, the user can depart for the trip without arranging the products, so that the baggage of the user can be reduced. Further, according to the present invention, the user can cope with the change of the schedule by overwriting and / or changing the registration information by the application executed by the program of the present invention. Therefore, the present invention is very advantageous when the user makes a long-term trip to a region having a different climate for a different purpose. For example, foreign tourists coming to Japan can minimize the preparation of clothing to Hokkaido, Tokyo and Okinawa. If necessary, local water and food can be booked at one time at your accommodation.
　更に、本発明は、上記各実施態様に限定されたものではない、各実施態様は、例示であり、本発明の特許請求の範囲に記載された技術的思想と実質的に同一な構成を有し、装用な作用効果を奏するものは、いかなるものであっても本発明の技術的範囲に包含される。 Furthermore, the present invention is not limited to each of the above embodiments, and each embodiment is an example and has a configuration substantially the same as the technical idea described in the claims of the present invention. However, anything that exerts a wearable action and effect is included in the technical scope of the present invention.
１１：ユーザ
２２：旅行者用クライアント端末
３３：ネットワーク
４４：管理サーバ
５５：宿泊機関（提供機関）
６６：コーディネート機関
７７：コーディネート機関用クライアント端末
６６Ａ～６６Ｄ：商品提供機関
９０：持ち物リスト
９１：持ち物リスト部
９２：持ち物欄
９３：重要度欄
９４：持ち物リスト備考欄
９６：リクエスト商品リスト部
９７：リクエスト可否欄
９８：リクエスト商品備考欄
１０１：情報入力手段
１０２：表示手段
１０３：商品選定受付手段
１０４：商品貸出処理手段
１０５：商品販売処理手段
１０６：持ち物リスト生成手段
１０７：履歴分析手段
１０Ａ：旅行プラン・旅行者属性情報記憶部
１０Ｂ：レンタル商品リクエスト情報記憶部
１０Ｃ：消耗品リクエスト情報記憶部
１０Ｄ：貸出商品情報記憶部
１０Ｅ：販売商品情報記憶部
１０Ｆ：持ち物情報記憶部
１０Ｇ：利用履歴情報記憶部
２００：機能単位 11: User 22: Client terminal for travelers 33: Network 44: Management server 55: Accommodation institution (providing institution)
66: Coordinating institution 77: Coordinating institution client terminals 66A to 66D: Product providing institution 90: Inventory list 91: Inventory list section 92: Inventory column 93: Importance column 94: Inventory list Remarks column 96: Request product list section 97: Request availability column 98: Request product remarks column 101: Information input means 102: Display means 103: Product selection reception means 104: Product lending processing means 105: Product sales processing means 106: Inventory list generation means 107: History analysis means 10A: Travel Plan / Traveler Attribute Information Storage Unit 10B: Rental Product Request Information Storage Unit 10C: Consumables Request Information Storage Unit 10D: Rental Product Information Storage Unit 10E: Sale Product Information Storage Unit 10F: Inventory Information Storage Unit 10G: Usage History Information Storage Unit Part 200: Functional unit

Claims (8)

  1. 　旅行者用クライアント端末と、電気通信回線を介して前記旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムであって、
    　前記旅行者用クライアント端末は、
    　　旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、
    　　前記管理サーバから送信された情報を表示可能な表示手段と、
    　を備え、
    　前記管理サーバは、
    　　制御装置と、
    　　旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、
    　を備え、
    　前記制御装置は、
    　　前記旅行者用クライアント端末から送信された前記旅行者属性情報および前記旅行プラン情報に基づいて、ユーザが旅行先で利用する前記持ち物を前記記憶装置に記憶された複数の前記持ち物情報から予測する予測手段と、
    　　前記予測手段により予測された前記持ち物を一覧化した一覧情報を生成する生成手段と、
    　　前記生成手段により生成された前記一覧情報を前記旅行者用クライアント端末に送信する出力手段と、
    　を有する、
    　ことを特徴とする旅行支援システム。     A travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
    The traveler client terminal is
    An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
    A display means capable of displaying the information transmitted from the management server and
    With
    The management server
    Control device and
    A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
    With
    The control device is
    Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal. Means and
    A generation means for generating a list information listing the belongings predicted by the prediction means, and a generation means.
    An output means for transmitting the list information generated by the generation means to the traveler client terminal, and
    Have,
    A travel support system characterized by this.
  2. 　前記記憶装置には、
    　　ユーザがリクエスト可能なレンタル商品または消耗品としてのリクエスト商品を示すリクエスト商品情報が、前記持ち物情報に紐付いて記憶され、
    　前記制御装置は、
    　　前記リクエスト商品情報に紐付く前記持ち物情報が前記一覧情報に含まれているか否かを判定する判定手段をさらに有し、
    　前記生成手段は、
    　　前記判定手段によって前記リクエスト商品情報に紐付く前記持ち物情報が含まれていると判定されると、該当する前記持ち物情報に前記リクエスト商品情報を付加して前記一覧情報を生成する、
    　ことを特徴とする請求項１に記載の旅行支援システム。     The storage device has
    Requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item is stored in association with the inventory information.
    The control device is
    Further, it has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information.
    The generation means
    When it is determined by the determination means that the inventory information associated with the request product information is included, the request product information is added to the corresponding inventory information to generate the list information.
    The travel support system according to claim 1, wherein the travel support system is characterized in that.
  3. 　前記記憶装置には、
    　　前記リクエスト商品のトレンド度合いを示すトレンド情報が、前記リクエスト商品情報に紐付いて記憶され、
    　前記制御装置は、
    　　前記トレンド情報に基づいて前記一覧情報に付加する前記リクエスト商品情報の内容を決定する、
    　ことを特徴とする請求項２に記載の旅行支援システム。     The storage device has
    Trend information indicating the degree of trend of the requested product is stored in association with the requested product information.
    The control device is
    The content of the requested product information to be added to the list information is determined based on the trend information.
    The travel support system according to claim 2, wherein the travel support system is characterized in that.
  4. 　前記制御装置は、
    　　前記リクエスト商品の商品名を検索文字列として入力した際の検索ヒット件数、または、特定のウェブサイトに含まれる前記商品名に基づいて、前記トレンド度合いを分析する分析手段をさらに有する、
    　ことを特徴とする請求項３に記載の旅行支援システム。     The control device is
    Further having an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is input as a search character string or the product name included in a specific website.
    The travel support system according to claim 3, wherein the travel support system is characterized in that.
  5. 　前記入力手段は、
    　　前記リクエスト商品のリクエストを受け付ける前記リクエスト商品情報と、前記リクエスト商品のリクエストが完了したことを示すリクエスト完了情報とを入力することが可能であり、
    　前記制御装置は、
    　　前記リクエスト完了情報が送信されたか否かを所定のタイミングで判定する第２判定手段を有し、
    　前記出力手段は、
    　　前記第２判定手段によって前記リクエスト完了情報が送信されていないと判定されると、リマインド情報を前記旅行者用クライアント端末に送信する、
    　ことを特徴とする請求項２に記載の旅行支援システム。     The input means is
    It is possible to input the requested product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed.
    The control device is
    It has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing.
    The output means
    When it is determined by the second determination means that the request completion information has not been transmitted, the reminder information is transmitted to the traveler client terminal.
    The travel support system according to claim 2, wherein the travel support system is characterized in that.
  6. 　前記出力手段は、
    　　前記旅行者用クライアント端末から前記リクエスト完了情報が送信されると、前記リマインド情報の送信を停止する、
    　ことを特徴とする請求項５に記載の旅行支援システム。     The output means
    When the request completion information is transmitted from the traveler client terminal, the transmission of the remind information is stopped.
    The travel support system according to claim 5, wherein the travel support system is characterized in that.
  7. 　旅行者用クライアント端末と、電気通信回線を介して前記旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムを用いて旅行者を支援する旅行支援方法であって、
    　前記旅行者用クライアント端末は、
    　　旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、
    　　前記管理サーバから送信された情報を表示可能な表示手段と、
    　を備え、
    　前記管理サーバは、
    　　制御装置と、
    　　旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、
    　を備え、
    　前記旅行支援方法は、
    　　前記旅行者用クライアント端末からの前記各種情報の入力を受け付ける入力工程と、
    　　前記入力工程をおこなうことにより入力された前記旅行者属性情報、前記旅行プラン情報に基づいて、ユーザが旅行先で利用する前記持ち物を前記記憶装置に記憶された複数の前記持ち物情報から予測する予測工程と、
    　　前記予測工程をおこなうことにより予測された前記持ち物を一覧化した一覧情報を生成する生成工程と、
    　　前記生成工程をおこなうことにより生成された前記一覧情報を前記旅行者用端末に送信する送信工程と、
    　を含む、
    　ことを特徴とする旅行支援方法。     It is a travel support method for supporting a traveler by using a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line.
    The traveler client terminal is
    An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
    A display means capable of displaying the information transmitted from the management server and
    With
    The management server
    Control device and
    A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
    With
    The travel support method is
    An input process that accepts input of the various information from the traveler client terminal, and
    Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information input by performing the input step. Process and
    A generation step of generating list information listing the predicted belongings by performing the prediction step, and a generation step.
    A transmission step of transmitting the list information generated by performing the generation step to the traveler terminal, and a transmission step.
    including,
    A travel support method characterized by that.
  8. 　旅行者用クライアント端末と、電気通信回線を介して前記旅行者用クライアント端末と通信可能な管理サーバとを備えた旅行支援システムを用いて旅行者を支援する旅行支援プログラムであって、
    　前記旅行者用クライアント端末は、
    　　旅行者の属性を示す旅行者属性情報、および、旅行プランを示す旅行プラン情報を含む各種情報を入力可能な入力手段と、
    　　前記管理サーバから送信された情報を表示可能な表示手段と、
    　を備え、
    　前記管理サーバは、
    　　コンピュータである制御装置と、
    　　旅行時に必要な持ち物として予め定めた持ち物情報を記憶する記憶装置と、
    　を備え、
    　前記旅行支援プログラムは、
    　　前記旅行者用クライアント端末から入力された前記旅行者属性情報、および、前記旅行プラン情報に基づいて、ユーザが旅行先で利用する前記持ち物を前記記憶装置に記憶された複数の前記持ち物情報から予測する予測ステップと、
    　　前記予測ステップをおこなうことにより予測された前記持ち物を一覧化した一覧情報を生成する生成ステップと、
    　　前記生成ステップをおこなうことにより生成された前記一覧情報を前記旅行者用クライアント端末に送信する送信ステップと、
    　を前記制御装置に実行させる、
    　ことを特徴とする旅行支援プログラム。     It is a travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
    The traveler client terminal is
    An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
    A display means capable of displaying the information transmitted from the management server and
    With
    The management server
    A control device that is a computer and
    A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
    With
    The travel support program
    Based on the traveler attribute information input from the traveler client terminal and the travel plan information, the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device. Predictive steps to do and
    A generation step that generates list information that lists the belongings predicted by performing the prediction step, and a generation step.
    A transmission step of transmitting the list information generated by performing the generation step to the traveler client terminal, and a transmission step.
    Is executed by the control device.
    A travel support program that features this.
PCT/JP2020/033485 2019-10-03 2020-09-03 Travel assistance system, travel assistance method, and travel assistance program WO2021065328A1 (en)

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