WO2019232966A1 - Procédé d'exploitation et de maintenance, dispositif, appareil terminal, et support - Google Patents

Procédé d'exploitation et de maintenance, dispositif, appareil terminal, et support Download PDF

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Publication number
WO2019232966A1
WO2019232966A1 PCT/CN2018/104967 CN2018104967W WO2019232966A1 WO 2019232966 A1 WO2019232966 A1 WO 2019232966A1 CN 2018104967 W CN2018104967 W CN 2018104967W WO 2019232966 A1 WO2019232966 A1 WO 2019232966A1
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WIPO (PCT)
Prior art keywords
monitored
maintenance
matching degree
maintenance personnel
target
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PCT/CN2018/104967
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English (en)
Chinese (zh)
Inventor
袁启凤
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平安科技（深圳）有限公司
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Publication of WO2019232966A1 publication Critical patent/WO2019232966A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance

Definitions

  • the present application belongs to the field of communication technology, and particularly relates to an operation and maintenance monitoring method, device, terminal device, and medium.
  • all the O & M personnel in a certain O & M group are usually responsible for monitoring the objects (each product and equipment) in the group.
  • the O & M personnel in the group configure their own monitoring objects.
  • the objects to be monitored are manually selected and configured based on experience.
  • the operation and maintenance personnel manually select and configure their own monitoring objects, which will lead to inefficient operation and maintenance monitoring and fail to meet people's intelligent requirements for operation and maintenance monitoring. demand.
  • the embodiments of the present application provide an operation and maintenance monitoring method, device, terminal device, and medium to solve the existing operation and maintenance personnel's manual selection and configuration of their monitoring objects, which will lead to inefficient operation and maintenance monitoring. , Can not meet people's needs for intelligent operation and maintenance monitoring.
  • a first aspect of the embodiments of the present application provides an operation and maintenance monitoring method, including:
  • a second aspect of the embodiments of the present application provides an operation and maintenance monitoring device, including:
  • An object to be monitored acquisition unit configured to obtain the object to be monitored of the operation and maintenance group, and determine the historical monitoring object of each operation and maintenance personnel in the operation and maintenance group;
  • a first matching degree determining unit configured to determine a first matching degree between each to-be-monitored object and each operation and maintenance personnel according to historical monitoring objects of each to-be-monitored object and each operation and maintenance personnel;
  • a second matching degree determining unit configured to obtain first location information of each object to be monitored and second location information of an operation and maintenance terminal corresponding to each operation and maintenance personnel; and according to the first location information and the Second location information, to determine a second matching degree between each object to be monitored and each operation and maintenance terminal;
  • a comprehensive matching degree determining unit configured to determine the comprehensive matching degree of each object to be monitored and each operation and maintenance personnel according to the first matching degree and the second matching degree;
  • a sending unit configured to determine, according to the comprehensive matching degree, the target operation and maintenance personnel with the highest comprehensive matching degree with each of the objects to be monitored, and send the each to-be-monitored object to the target operation and maintenance personnel corresponding to O & M terminal for monitoring and configuration.
  • a third aspect of the embodiments of the present application provides a terminal device, including a memory, a processor, and computer-readable instructions stored in the memory and executable on the processor, where the processor executes the computer
  • the following steps are implemented when the instruction is readable:
  • a fourth aspect of the embodiments of the present application provides a computer-readable storage medium, where the computer-readable storage medium stores computer-readable instructions, and the computer-readable instructions are implemented as described in the first aspect when executed by a processor. Steps of the operation and maintenance monitoring method.
  • the object to be monitored of the operation and maintenance group is first obtained, and the historical monitoring object of each operation and maintenance personnel in the operation and maintenance group is determined.
  • each The first matching degree between the object to be monitored and each operation and maintenance personnel and then obtain the first position information of each object to be monitored and the second position information of each operation and maintenance terminal, and determine the first position information of each object to be monitored and each operation and maintenance terminal.
  • Two matching degrees, according to the first matching degree and the second matching degree determine the comprehensive matching degree of each to-be-monitored object and each operation and maintenance personnel, and finally determine the highest comprehensive matching degree with each to-be-monitored object according to the comprehensive matching degree.
  • Target operation and maintenance personnel and send each object to be monitored to the operation and maintenance terminal of the target operation and maintenance personnel for monitoring and configuration, which can automatically match each object to be monitored to the most suitable operation and maintenance personnel, improving the efficiency of operation and maintenance monitoring To meet people's needs for intelligent operation and maintenance monitoring.
  • FIG. 1 is a schematic flowchart of an operation and maintenance monitoring method according to an embodiment of the present application
  • FIG. 2 is a schematic flowchart of an operation and maintenance monitoring method according to another embodiment of the present application.
  • FIG. 3 is a schematic flowchart of an operation and maintenance monitoring method according to another embodiment of the present application.
  • FIG. 4 is a schematic flowchart of an operation and maintenance monitoring method according to another embodiment of the present application.
  • FIG. 5 is a schematic structural diagram of an operation and maintenance monitoring terminal device according to an embodiment of the present application.
  • FIG. 6 is a functional module diagram of an operation and maintenance monitoring program according to an embodiment of the present application.
  • FIG. 1 is a schematic flowchart of an operation and maintenance monitoring method according to an embodiment of the present application.
  • a server side is used as an example for description.
  • the server may be one or more.
  • the processing process of the server may include the following steps:
  • S101 Obtain the object to be monitored of the operation and maintenance group, and determine the historical monitoring object of each operation and maintenance personnel in the operation and maintenance group.
  • the process of obtaining the monitoring object of the operation and maintenance group is: receiving a configuration request sent by any operation and maintenance terminal, and the configuration request carries a group identifier, where the group identifier is the identifier of the operation and maintenance group to which the user of the operation and maintenance terminal belongs.
  • the operation and maintenance terminal is a terminal configured by the operation and maintenance personnel to be monitored; according to the group identifier, the first correspondence relationship can be queried to obtain all the monitoring and control objects of the operation and maintenance group, and each operation and maintenance group is stored in the server in advance.
  • the first correspondence between the group identifier and the object to be monitored that needs to be configured in the operation and maintenance group.
  • the user IDs of all operation and maintenance personnel in the operation and maintenance group can be obtained.
  • the server also stores the IDs of each operation and maintenance group and the users of all operation and maintenance personnel in the operation and maintenance group.
  • the second correspondence between the identifiers; the third correspondence is queried according to the user ID of each operation and maintenance personnel to determine the historical monitoring object configured by each operation and maintenance personnel, and the user ID of each operation and maintenance personnel and the operation and maintenance personnel are pre-stored in the server.
  • the third corresponding relationship of the configured historical monitoring objects is
  • the operation and maintenance terminal may be a terminal device such as a mobile phone or a tablet (Personal Digital Assistant, PDA).
  • the operation and maintenance group belongs to the subordinate unit of the operation and maintenance department.
  • An operation and maintenance group can be configured with multiple objects to be monitored in a certain region or system. After the configuration is complete, the operation status of the monitored objects is monitored through the operation and maintenance terminal.
  • the group identification can be the operation and maintenance group identification ((Identification, ID) or the name of the operation and maintenance group.
  • the historical monitoring object is that each operation and maintenance personnel has been configured within a preset period of time before obtaining the object to be monitored of the operation and maintenance group. For the monitoring object, the preset time period may be 6 months, 1 year, or 3 years, and there is no restriction on this application.
  • S102 Determine the first matching degree between each object to be monitored and each operation and maintenance personnel according to the historical monitoring object of each object to be monitored and each operation and maintenance personnel.
  • the category of each to-be-monitored object and the category of historical monitoring objects of each operation and maintenance personnel can be obtained, and then according to the to-be-monitored objects of each category, the proportion of historical monitoring system categories configured by each operation and maintenance personnel, each The first matching degree between each object to be monitored and each operation and maintenance personnel.
  • the historical monitoring objects configured by each to-be-monitored object and each operation and maintenance personnel can be divided into life insurance category and property insurance category according to the type of business processed by the to-be-monitored object.
  • Each to-be-monitored object and the historical monitoring objects configured by each operation and maintenance personnel are divided into a host class, a network device class, and the like.
  • S103 Obtain the first position information of each object to be monitored and the second position information of the operation and maintenance terminal corresponding to each operation and maintenance personnel, and determine each object to be monitored and each operation according to the first position information and the second position information.
  • the second matching degree of the dimension terminal is Obtain the first position information of each object to be monitored and the second position information of the operation and maintenance terminal corresponding to each operation and maintenance personnel, and determine each object to be monitored and each operation according to the first position information and the second position information. The second matching degree of the dimension terminal.
  • the process of obtaining the first location information of each to-be-monitored object is to query a fourth correspondence relationship according to the device identifier of each to-be-monitored object, and obtain the first location information corresponding to the device identifier of each to-be-monitored object, where the server A fourth correspondence relationship between the device identifier of each object to be monitored and the first location information is pre-stored in the device.
  • the process of obtaining the second location information of each operation and maintenance terminal is: obtaining the terminal identifier of each operation and maintenance terminal, and sending location request information to each operation and maintenance terminal according to the terminal identifier; receiving the location request response information returned by each operation and maintenance terminal, and the location
  • the request response information carries the second location information of the operation and maintenance terminal.
  • S104 Determine a comprehensive matching degree between each object to be monitored and each operation and maintenance personnel according to the first matching degree and the second matching degree.
  • the first matching degree and the second matching degree and the level of the operation and maintenance personnel can be calculated according to a preset model to obtain the comprehensive matching degree of each object to be monitored and each operation and maintenance personnel.
  • S105 According to the comprehensive matching degree, determine the target operation and maintenance personnel with the highest comprehensive matching degree with each object to be monitored, and send each object to be monitored to the operation and maintenance terminal of the target operation and maintenance personnel for monitoring configuration.
  • the operation and maintenance terminal of the target operation and maintenance personnel generates configuration reminder information after receiving the target object to be monitored, and the target operation and maintenance personnel starts operation and maintenance monitoring of the received object to be monitored through configuration (for example, click operation).
  • the process of determining the target operation and maintenance personnel with the highest degree of comprehensive matching with the target object to be monitored is: all operations and maintenance personnel can be sorted according to the degree of comprehensive matching with each object to be monitored, and will be ranked at One operation and maintenance personnel was identified as the target operation and maintenance personnel.
  • the process of sending each object to be monitored to the operation and maintenance terminal of the target operation and maintenance personnel for monitoring and configuration is as follows: obtaining the user ID of the target operation and maintenance personnel, obtaining the terminal ID of the operation and maintenance terminal of the operation and maintenance personnel according to the user ID, and Send each object to be monitored to the O & M terminal of the target O & M personnel for configuration.
  • the operation and maintenance monitoring method in the embodiment of the present application can automatically match each object to be monitored to the most suitable operation and maintenance personnel, improve the efficiency of operation and maintenance monitoring, and meet people's needs for intelligent operation and maintenance monitoring.
  • FIG. 2 is a schematic flowchart of an operation and maintenance monitoring method according to another embodiment of the present application. Based on the above embodiment, the above step S102 is detailed as follows:
  • S201 Determine the category of each object to be monitored and the category of historical monitoring objects of each operation and maintenance personnel.
  • each to-be-monitored object can be responsible for running different services.
  • each of the to-be-monitored objects and historical monitoring objects configured by each operation and maintenance personnel can be divided into life insurance, property insurance, etc. , Or classify life insurance into anti-cancer insurance, critical illness insurance, children's insurance, accident insurance, hospital medical insurance, etc.
  • S202 Determine whether there is a target historical monitoring object in the historical monitoring object of each operation and maintenance personnel with the same category as each object to be monitored.
  • the historical monitoring objects of each operation and maintenance personnel are traversed, and the target historical monitoring objects of the same category as each object to be monitored are queried. Whenever a target historical monitoring object is queried, the count of the target historical monitoring objects is increased by one.
  • the value of the first matching degree may be in a fraction or decimal format, for example, 1/2 or 0.5.
  • the operation and maintenance monitoring method in the embodiment of the present application obtains each target to be monitored and each operation and maintenance personnel by calculating the ratio of the number of target historical monitoring objects to the number of historical monitoring objects configured by the operation and maintenance personnel.
  • the first matching degree can truly reflect the category matching between the operation and maintenance personnel and the object to be monitored, which can further improve the efficiency of operation and maintenance monitoring.
  • step S103 the second matching degree of each to-be-monitored object and each operation and maintenance terminal is determined according to the first location information and the second location information.
  • the process is detailed below. ;
  • S301 Calculate a distance value between each object to be monitored and each operation and maintenance terminal according to the first position information and the second position information.
  • the first location information may be a first geographic location coordinate of an object to be monitored, and the second location information may be a second geographic location coordinate of an operation and maintenance terminal.
  • the first geographic position coordinates of each object to be monitored and the second geographic position coordinates of each operation and maintenance terminal are imported into an electronic map, and the distance values of each object to be monitored and each operation and maintenance terminal are calculated.
  • S302 From the distance values of each object to be monitored and each operation and maintenance terminal, determine the distance value with the largest distance value as the basic distance value.
  • the calculated distance values of each to-be-monitored object and each operation and maintenance terminal are sorted in descending order, and the distance value of the first-to-be-monitored object and the operation and maintenance terminal is used as a basis.
  • Distance value The basic distance value reflects the group of objects to be monitored and the operation and maintenance terminal that are farthest away.
  • S303 Calculate the ratio of the distance value of each to-be-monitored object to each operation and maintenance terminal to the basic distance value to obtain the second matching degree between each to-be-monitored object and each operation and maintenance terminal.
  • the value of the second matching degree may be in a fraction or decimal format, for example, 1/2 or 0.5.
  • the operation and maintenance monitoring method in the embodiment of the present application obtains each object to be monitored and each operation and maintenance personnel by calculating the ratio of the distance between each object to be monitored and each operation and maintenance personnel to the basic distance value.
  • the second matching degree can truly reflect the distance matching between the operation and maintenance personnel and the object to be monitored, which can further improve the efficiency of operation and maintenance monitoring.
  • FIG. 4 is a schematic flowchart of an operation and maintenance monitoring method according to another embodiment of the present application. Based on the above embodiment, the above step S104 is detailed as follows:
  • the operation and maintenance level of the target operation and maintenance personnel is determined by the operation and maintenance department based on the graduation school, work experience, and working life of the target operation and maintenance personnel.
  • the correspondence relationship between the pre-stored operation and maintenance level and the comprehensive matching degree calculation weight coefficient is queried, and the comprehensive matching degree calculation weight coefficient of the target operation and maintenance personnel is obtained.
  • the target operation and maintenance personnel with a higher level of operation and maintenance have a larger weighting coefficient
  • the target operation and maintenance personnel with a lower level of operation and maintenance have a lower weighting coefficient.
  • S403 Import the comprehensive matching degree calculation weight coefficient, the first matching degree, and the second matching degree into the comprehensive matching degree model, and calculate the comprehensive matching degree of each object to be monitored and each operation and maintenance personnel.
  • the comprehensive matching degree model may be: the comprehensive matching degree of each object to be monitored and each operation and maintenance personnel is equal to the sum of the first matching degree and the second matching degree and multiplied by the comprehensive matching degree to calculate the weight coefficient; or it may be: The comprehensive matching degree of each to-be-monitored object and each operation and maintenance personnel is equal to the comprehensive matching degree calculation weight coefficient, the first matching degree and the second matching degree being multiplied.
  • the weight coefficient, the first matching degree, and the second matching degree are calculated by the comprehensive matching degree and imported into the comprehensive matching degree model to obtain the comprehensive matching degree of each object to be monitored and each operation and maintenance personnel.
  • the comprehensive matching The degree of operation and maintenance personnel is considered, and it can reflect the comprehensive matching between the operation and maintenance personnel and each object to be monitored.
  • the method further includes: sending the comprehensive matching degree between each of the object to be monitored and the target operation and maintenance personnel to the target operation and maintenance.
  • the operation and maintenance terminal of the personnel is displayed.
  • the correspondence between the object to be monitored and the comprehensive matching degree can be displayed.
  • the target operation and maintenance personnel configure the target to be monitored, they can know the comprehensive matching degree between themselves and the target to be monitored.
  • the target operation and maintenance personnel can intuitively check the size of the specific value of the matching situation with the object to be monitored (that is, the comprehensive matching degree) through the operation and maintenance, so that the target The operation and maintenance personnel have a preliminary understanding of the monitoring work of the monitored objects.
  • FIG. 5 shows a schematic structural diagram of an operation and maintenance monitoring terminal device according to an embodiment of the present application. For convenience of explanation, only the parts related to this embodiment are shown.
  • the operation and maintenance monitoring program 600 is installed and run in the terminal device 60.
  • the terminal device 60 may be a mobile terminal, a handheld computer, a server, or the like.
  • the terminal device 60 may include, but is not limited to, a memory 601, a processor 602, and a display 603.
  • FIG. 5 shows only the terminal device 60 with components 601-603, but it should be understood that it is not required to implement all the illustrated components, and more or fewer components may be implemented instead.
  • the memory 601 may be an internal storage unit of the terminal device 60 in some embodiments, such as a hard disk or a memory of the terminal device 60.
  • the memory 601 may also be an external storage device of the terminal device 60 in other embodiments, for example, a plug-in hard disk, a smart media card (SMC), and a secure digital device provided on the terminal device 60. (Secure Digital, SD) card, flash card (Flash Card), etc.
  • the memory 601 may include both an internal storage unit of the terminal device 60 and an external storage device.
  • the memory 601 is configured to store application software installed on the terminal device 60 and various types of data, such as a program code of the operation and maintenance monitoring program 600.
  • the memory 601 may also be used to temporarily store data that has been output or is to be output.
  • the processor 602 may be a central processing unit (Central Processing unit (CPU), microprocessor or other data processing chip, for running program code or processing data stored in the memory 601, for example, executing the operation and maintenance monitoring program 600 and the like.
  • CPU Central Processing unit
  • microprocessor or other data processing chip, for running program code or processing data stored in the memory 601, for example, executing the operation and maintenance monitoring program 600 and the like.
  • the display 603 may be an LED display, a liquid crystal display, a touch-type liquid crystal display, an organic light-emitting diode (OLED) touch device, or the like.
  • the display 603 is used to display information processed in the terminal device 60 and to display a visual user interface, such as an application menu interface, an application icon interface, and the like.
  • the components 601-603 of the terminal device 60 communicate with each other through a system bus.
  • FIG. 6 is a functional module diagram of the operation and maintenance monitoring program 600 provided in the embodiment of the present application.
  • the operation and maintenance monitoring program 600 may be divided into one or more modules, and the one or more modules are stored in the memory 601 and are processed by one or more processors (this The embodiment is executed by the processor 602) to complete the application.
  • the operation and maintenance monitoring program 600 may be divided into starting an object to be monitored 701, a first matching degree determining unit 702, a second matching degree determining unit 703, a comprehensive matching degree determining unit 704, and Sending unit 705.
  • the unit referred to in the present application refers to a series of computer program instruction segments capable of performing specific functions, and is more suitable for describing the execution process of the operation and maintenance monitoring program 600 in the terminal device 60 than the program.
  • the following description will specifically introduce the functions of the units 701-705.
  • the to-be-monitored object obtaining unit 701 is configured to obtain the to-be-monitored object of the operation and maintenance group, and determine the historical monitoring object of each operation and maintenance personnel in the operation and maintenance group;
  • a first matching degree determining unit 702 configured to determine a first matching degree between each to-be-monitored object and each operation and maintenance personnel according to historical monitoring objects of each to-be-monitored object and each operation and maintenance personnel;
  • the second matching degree determining unit 703 is configured to obtain first location information of each object to be monitored and second location information of an operation and maintenance terminal corresponding to each operation and maintenance personnel, and according to the first location information and all The second position information is described to determine a second matching degree between each object to be monitored and each operation and maintenance terminal;
  • a comprehensive matching degree determining unit 704 configured to determine the comprehensive matching degree of each object to be monitored and each operation and maintenance personnel according to the first matching degree and the second matching degree;
  • a sending unit 705 configured to determine, according to the comprehensive matching degree, a target operation and maintenance personnel with the highest comprehensive matching degree with each of the objects to be monitored, and send each of the monitored objects to the target operation and maintenance personnel correspondingly Operation and maintenance terminal for monitoring and configuration.
  • the O & M monitoring terminal device in the embodiment of the present application can automatically match each object to be monitored to the most suitable O & M personnel, improve the efficiency of O & M monitoring, and meet people's needs for intelligent O & M monitoring .
  • the first matching degree determining unit 702 is specifically configured to determine the category of each of the objects to be monitored and the category of the historical monitoring object of each operation and maintenance personnel;
  • the number of the target historical monitoring objects is calculated to account for the historical monitoring of each operation and maintenance personnel. A ratio of the number of objects to obtain a first matching degree between each object to be monitored and each operation and maintenance personnel;
  • the first matching degree takes a value of 0.
  • the second matching degree determining unit 703 is specifically configured to calculate each of the object to be monitored and the respective operation according to the first position information and the second position information. Distance value of dimension terminal;
  • the comprehensive matching degree determination unit 704 is specifically configured to obtain an operation and maintenance level of the target operation and maintenance personnel
  • the comprehensive matching degree calculation weight coefficient, the first matching degree, and the second matching degree are imported into a comprehensive matching degree model, and a comprehensive match between each of the objects to be monitored and each operation and maintenance personnel is calculated and obtained. degree.
  • the sending unit 705 is further configured to send a comprehensive matching degree between each of the objects to be monitored and the target operation and maintenance personnel to an operation and maintenance terminal of the target operation and maintenance personnel. display.
  • the sending unit 705 is further configured to send a prompt message with a high degree of matching ("height matching") to the comprehensive matching degree between the object to be monitored and the target operation and maintenance personnel to a first preset threshold value to Operation and maintenance terminal of the target operation and maintenance personnel; when the comprehensive matching degree between the object to be monitored and the target operation and maintenance personnel is less than or equal to the first preset threshold value and greater than the second preset threshold value, a prompt message with a medium matching degree (“medium Match ”) to the operation and maintenance terminal of the target operation and maintenance personnel; when the comprehensive matching degree between the object to be monitored and the target operation and maintenance personnel is less than or equal to the second preset threshold, a general matching degree prompt message (“general matching ”) is sent to Operation and maintenance terminal of target operation and maintenance personnel.
  • a prompt message with a high degree of matching (“height matching")
  • the disclosed apparatus / terminal device and method may be implemented in other ways.
  • the device / terminal device embodiments described above are only schematic.
  • the division of the modules or units is only a logical function division.
  • components can be combined or integrated into another system, or some features can be ignored or not implemented.
  • the displayed or discussed mutual coupling or direct coupling or communication connection may be indirect coupling or communication connection through some interfaces, devices or units, which may be electrical, mechanical or other forms.
  • the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, may be located in one place, or may be distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the objective of the solution of this embodiment.
  • each functional unit in each embodiment of the present application may be integrated into one processing unit, or each of the units may exist separately physically, or two or more units may be integrated into one unit.
  • the above integrated unit may be implemented in the form of hardware or in the form of software functional unit.
  • the integrated module / unit When the integrated module / unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the present application implements all or part of the processes in the method of the above embodiment, and can also be completed by a computer program instructing related hardware.
  • the computer program can be stored in a computer-readable storage medium.
  • the computer When the program is executed by a processor, the steps of the foregoing method embodiments can be implemented.
  • the computer program includes computer program code, and the computer program code may be in a source code form, an object code form, an executable file, or some intermediate form.
  • the computer-readable medium may include: any entity or device capable of carrying the computer program code, a recording medium, a U disk, a mobile hard disk, a magnetic disk, an optical disk, a computer memory, a read-only memory (ROM) 2. Random Access Memory Memory (RAM), electrical carrier signals, telecommunication signals, and software distribution media.
  • ROM read-only memory
  • RAM Random Access Memory Memory
  • the content contained in the computer-readable medium can be appropriately increased or decreased according to the requirements of legislation and patent practice in the jurisdictions.
  • the computer-readable medium Excludes electric carrier signals and telecommunication signals.

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Abstract

L'invention se rapporte au domaine technique des communications, et concerne un procédé d'exploitation et de maintenance, un dispositif, un appareil serveur, et un support. Le procédé consiste : à déterminer, d'après chaque objet sous surveillance et des objets de surveillance passés de chaque opérateur d'exploitation et de maintenance, un premier niveau de correspondance entre chaque objet sous surveillance et chaque opérateur d'exploitation et de maintenance ; acquérir des premières informations de position de chaque objet sous surveillance et des secondes informations de position de chaque terminal d'exploitation et de maintenance, et déterminer un second niveau de correspondance entre chaque objet sous surveillance et chaque terminal d'exploitation et de maintenance ; déterminer, d'après le premier niveau de correspondance et le second niveau de correspondance, un niveau de correspondance absolue entre chaque objet sous surveillance et chaque opérateur d'exploitation et de maintenance ; et déterminer, d'après le niveau de correspondance absolue, un opérateur d'exploitation et de maintenance cible ayant le niveau de correspondance global le plus élevé par rapport à chaque objet sous surveillance, et envoyer lesdits objets au terminal d'exploitation et de maintenance de l'opérateur d'exploitation et de maintenance cible afin d'exécuter une configuration de surveillance. L'invention permet de mettre en correspondance et d'attribuer automatiquement chaque objet sous surveillance à l'opérateur d'exploitation et de maintenance le mieux approprié, de sorte à améliorer l'efficacité de l'exploitation, de la maintenance et de la surveillance.
PCT/CN2018/104967 2018-06-06 2018-09-11 Procédé d'exploitation et de maintenance, dispositif, appareil terminal, et support WO2019232966A1 (fr)

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CN112261385B (zh) * 2020-11-13 2023-04-07 苏文电能科技股份有限公司 变电站远程运维***及运维方法
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