WO2019216055A1 - Care support system and information processing method - Google Patents

Care support system and information processing method Download PDF

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Publication number
WO2019216055A1
WO2019216055A1 PCT/JP2019/014171 JP2019014171W WO2019216055A1 WO 2019216055 A1 WO2019216055 A1 WO 2019216055A1 JP 2019014171 W JP2019014171 W JP 2019014171W WO 2019216055 A1 WO2019216055 A1 WO 2019216055A1
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WO
WIPO (PCT)
Prior art keywords
staff
care
information
unit
terminal
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PCT/JP2019/014171
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French (fr)
Japanese (ja)
Inventor
古川　学
安紀 辻
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コニカミノルタ株式会社
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Application filed by コニカミノルタ株式会社 filed Critical コニカミノルタ株式会社
Priority to JP2020518185A priority Critical patent/JP7380551B2/en
Publication of WO2019216055A1 publication Critical patent/WO2019216055A1/en

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    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/22—Social work or social welfare, e.g. community support activities or counselling services

Definitions

  • This invention relates to the care support system which manages the information regarding a care support target person, and the information processing method in a care support system.
  • the monitored person monitoring system proposed in Patent Document 1 includes a sensor device that detects a monitored person, a central processing unit that manages monitoring information based on the detection result of the sensor device, and a nurse or a caregiver.
  • a portable terminal device carried by a monitor and receiving monitoring information.
  • a correspondence relationship between a sensor device and a mobile terminal device that is a transmission destination of monitoring information based on a detection result of the sensor device is predetermined. Thereby, the business efficiency of nursing or nursing care can be improved.
  • Patent Document 1 when a monitor carrying the mobile terminal device moves outside an area where a sensor device associated with the mobile terminal device is installed, the destination of the monitor is moved. It is a problem that the mobile terminal device cannot receive notification of work to be performed in this area.
  • An object of the present invention is to provide a care support system and an information processing method.
  • a care support system includes a detection unit that is installed in a living room where a care support target person spends, detects a state of the target person in the living room, and outputs detection information, and the target person.
  • a detection unit that is installed in a living room where a care support target person spends, detects a state of the target person in the living room, and outputs detection information, and the target person.
  • a management server that receives and manages command information, and outputs a notification related to the work of the staff, and a staff terminal that is possessed by the staff and that receives and outputs the notification output from the management server, Including.
  • the management server includes a position determination unit that determines the position of the staff, and a notification area change unit that changes an area in which the staff terminal of the
  • An information processing method is an information processing method in a care support system, the step of determining the position of a staff caring for a care support target person, and the staff possessing based on the position of the staff And a step of changing an area in which a staff terminal that can receive a notification related to the work of the staff is received.
  • the area where the staff terminal of the staff can receive the notification related to the work is changed based on the position of the staff. Therefore, even if the staff moves to any area, the staff can receive notification of work to be performed in the destination area.
  • the staff refers to workers engaged in medical care, nursing care, or nursing, and refers to doctors, caregivers (caregivers), nurses, and the like.
  • the care support target person is a person who lives in a room (including a hospital room) such as a hospital or a care facility, and indicates a cared person, a patient, or the like to be cared for by the staff.
  • a care support target person may be simply referred to as a “target person”.
  • the care support target person is a “resident” such as a care facility.
  • Care refers to taking care of a resident for medical care, care or nursing.
  • the care support system of the present embodiment is roughly classified into a facility type and a visit type (including a visit medical type, a home care type, and a home care type). Hereinafter, each type of care support system will be described in order.
  • FIG. 1 is an explanatory diagram illustrating a schematic configuration of a facility-type care support system 1 according to an embodiment.
  • the care support system 1 is a system for supporting the daily life of residents living in nursing care facilities and is also called a watching system.
  • a case where the care support system 1 is constructed in the care facility S will be described.
  • the care facility S is provided with a staff station 100 and a living room 101.
  • the staff station 100 is a so-called stuffing station for the staff T who supports the lives of tenants in the living room 101.
  • the care support system 1 includes a management server 100 a installed in the staff station 100.
  • the management server 100 a is communicably connected to a later-described moving body detection unit 10 installed in the living room 101 via the communication line 200.
  • the management server 100a includes a central processing unit (CPU).
  • the management server 100a receives and manages various types of information output from the moving object detection unit 10 via the communication line 200.
  • the various types of information output from the moving body detection unit 10 are, for example, a captured image in the living room 101 and resident biometric information (for example, detection information such as vital data indicating a breathing state).
  • Management server 100a is to display the received information to the display unit 100b 1.
  • the staff T within staff station 100 can look at the information displayed on the display unit 100b 1, to grasp the tenant status (e.g. whether or respiratory condition of a fall).
  • the display unit 100b 1 can be configured by a display of a personal computer 100b that is communicably connected to the management server 100a, for example.
  • the management server 100a may be configured integrally with the personal computer 100b.
  • the communication line 200 includes, for example, a wired LAN (Local Area Network), a wireless LAN, an Internet line, a communication line for mobile phones, and the like.
  • the communication line 200 is connected to an access point AP (for example, a beacon) that can communicate with the staff terminal 300 possessed (carried) by the staff T.
  • the access point AP is installed in the care facility S corresponding to each room 101, for example.
  • the access point AP may be installed in common in the plurality of living rooms 101.
  • the care support system 1 includes a staff terminal 300 owned by the staff T and used by the staff T.
  • the staff terminal 300 is communicably connected to the management server 100 a and a director terminal 400 described later via the communication line 200.
  • the staff terminal 300 receives the notification output from the management server 100a and outputs (displays) it on the screen of the staff terminal 300.
  • the staff terminal 300 may output the notification by voice or light of a light emitter.
  • the staff terminal 300 for example, a multifunctional portable terminal such as a tablet terminal or a smartphone, or a notebook personal computer can be assumed.
  • the staff T can access the management server 100a and acquire various information by operating the staff terminal 300. Furthermore, the staff T can acquire information output from the management server 100a and display the information on the screen of the staff terminal 300, thereby grasping the state of the resident. Although only one staff T is illustrated in FIG. 1, there may be a plurality of staff T. In this case, each of the plurality of staffs T can acquire information by operating the staff terminal 300 owned by the staff T and accessing the management server 100a.
  • the care support system 1 includes a director terminal 400 used by the care director D.
  • the director terminal 400 is composed of, for example, a multifunctional portable terminal such as a tablet terminal or a smartphone, or a notebook personal computer, and is connected to the staff terminal 300 through the communication line 200 so as to be communicable. ing.
  • Director terminal 400 accepts an operation input from care director D.
  • the care director D gives instructions and advice to at least one staff T regarding resident care and work other than care (for example, replenishing equipment, cleaning the room, etc.), and supervising the staff T.
  • the instructor supervisor
  • the care director D operates the director terminal 400 to input instruction information
  • the instruction information is transmitted from the director terminal 400 to the staff terminal 300 via the communication line 200.
  • the staff T can perform appropriate work such as care based on the instruction information.
  • the director terminal 400 is also communicably connected to the management server 100a via the communication line 200. As a result, the care director D can operate the director terminal 400 to set and change the operation in the management server 100a.
  • the director terminal 400 can output the command information related to the arrangement and work of the staff T to the management server 100a.
  • the command information includes, for example, schedule information of the staff T and direct placement instructions for the staff T.
  • schedule information for example, a work schedule for each day, week, etc. of the staff T is set in advance.
  • the direct placement instruction to the staff T is not included in the schedule information, for example, and is a direct instruction related to placement performed by the care director D.
  • FIG. 1 shows a case where two living rooms 101 are provided as an example.
  • the living room 101 one bed 102 used by a resident is installed.
  • the living room 101 is assumed to be a single-person room, but may be a multi-bed room such as a two-person room or a four-person room.
  • the number of beds 102 in the room 101 is set.
  • Each room 101 is provided with a call button 103.
  • the call button 103 is an operation unit that outputs a call signal for calling the staff T who takes care of the resident in response to an input operation of the resident, and is connected to the communication line 200.
  • a call signal for the call button 103 is input to the management server 100a via the communication line 200.
  • the management server 100a notifies the director terminal 400 of a call request based on the call signal.
  • the care director D can operate the director terminal 400 to transmit instruction information instructing rushing to the staff terminal 300 of the staff T who can rush to the resident.
  • FIG. 2 is an explanatory diagram schematically showing the inside of the living room 101 where the moving object detection unit 10 of the care support system 1 is installed.
  • the moving object detection unit 10 is installed on the ceiling 101 a of each living room 101 and is communicably connected to a communication line 200.
  • the moving body detection unit 10 is installed in the number corresponding to the number of the beds 102 in the living room 101.
  • FIG. 3 is a block diagram showing a schematic configuration of the moving object detection unit 10.
  • the moving body detection unit 10 is a non-contact sensor that is installed in the resident's room 101, detects the resident's state (for example, biological information) in the resident room 101 without contact with the resident, and outputs detection information.
  • the moving object detection unit 10 includes an image recognition system 20, a radio wave detection unit 30, and a unit control unit 40. Since the moving body detection unit 10 includes various sensors such as the radio wave detection unit 30 and the optical detection unit 23 described later, it is also called a sensor box.
  • the radio wave detection unit 30 is a sensor that detects the state of a resident in the living room 101 by radiating and receiving radio waves.
  • the radio wave detection unit 30 includes a radiation unit and a reception unit (not shown), and is configured by a microwave Doppler sensor that radiates a microwave of, for example, 24 GHz band and receives a reflected wave that is reflected by a resident and is Doppler shifted. Thereby, the radio wave detection unit 30 can detect the resident's breathing state (respiration rate), sleep state, heart rate, and the like from the received reflected wave as biometric information (vital data).
  • the radio wave detection unit 30 functions as a minute motion detection unit that detects the minute motion of the resident (subject).
  • the radio wave detection unit 30 radiates radio waves (microwaves) and compares the frequency of the radio waves (reflected waves) reflected by the resident with the frequency of the radiated radio waves, thereby moving the resident's body movement ( Body movement) can also be detected.
  • the radio wave detection unit 30 may be a sensor that detects only one of body movement and minute movement.
  • the unit control unit 40 controls the operations of the image recognition system 20 and the radio wave detection unit 30, and performs image processing and signal processing on information obtained from the image recognition system 20 and the radio wave detection unit 30, and obtains the obtained results. It is a control board which outputs to the management server 100a as detection information regarding a resident's state.
  • the unit control unit 40 includes a main control unit 41, a signal processing unit 42, an interface unit 43, a storage unit 24, and an image recognition unit 25.
  • the storage unit 24 and the image recognition unit 25 are provided in the unit control unit 40 here, but may be provided independently of the unit control unit 40.
  • the main control unit 41 is composed of a CPU that controls the operation of each unit in the moving object detection unit 10.
  • the signal processing unit 42 and the image recognition unit 25 may be configured by the CPU described above (may be integrated with the main control unit 41), or may be configured by other arithmetic units or circuits that perform specific processing. May be.
  • the signal processing unit 42 applies a predetermined algorithm to a signal (for example, an image signal) output from the optical detection unit 23 of the image recognition system 20 and a signal (for example, a signal related to a respiratory state) output from the radio wave detection unit 30. Based on the signal processing. Information obtained by signal processing is used for image recognition in the image recognition system 20 (particularly, the image recognition unit 25).
  • a signal for example, an image signal
  • a signal for example, a signal related to a respiratory state
  • the network cable (not shown) of the communication line 200 is electrically connected to the interface unit 43.
  • Information on the resident status detected by the moving object detection unit 10 based on images and microwaves is transmitted to the management server 100a via the interface unit 43 and the communication line 200.
  • the image recognition system 20 includes an illumination unit 21, an illumination control unit 22, and an optical detection unit 23.
  • the illumination unit 21 includes an LED (Light Emitting Diode) that emits infrared light (for example, near-infrared light) to enable photographing in the dark.
  • the illumination unit 21 is disposed on the ceiling 101 a of the living room 101 and illuminates the inside of the living room 101.
  • the illumination unit 21 includes a plurality of LEDs, and illuminates a floor surface 101b (see FIG. 2) in the living room 101 and a wall connecting the ceiling portion 101a and the floor surface 101b.
  • the illumination control unit 22 controls illumination (infrared light emission) by the illumination unit 21.
  • the optical detection unit 23 is an imaging unit that captures an image of the room 101 under the illumination of the illumination unit 21 and acquires an image.
  • an infrared image that acquires an infrared image by capturing a resident in the room 101. It is a sensor.
  • Information (image data) of the captured image in the room 101 acquired by the optical detection unit 23 is temporarily stored in the storage unit 24 described later, and then, for example, based on a transmission request from the management server 100a. Sent to. Details of the configuration of the optical detection unit 23 are as follows.
  • FIG. 4 is a block diagram showing a configuration of the optical detection unit 23 of the moving object detection unit 10.
  • the optical detection unit 23 is disposed adjacent to the illumination unit 21 on the ceiling 101a of the living room 101, and acquires an image of a directly above viewpoint with a visual field direction immediately below by photographing.
  • the optical detection unit 23 includes a lens 51, an image sensor 52, an AD (Analog / Digital) conversion unit 53, an image processing unit 54, and a control calculation unit 55.
  • AD Analog / Digital
  • the lens 51 is, for example, a fixed focus lens, and is configured by a general super wide angle lens or fisheye lens.
  • a lens having a diagonal angle of view of 150 ° or more can be used. Thereby, it becomes possible to image the inside of the living room 101 from the ceiling 101a toward the floor 101b.
  • the image sensor 52 is configured by an image sensor such as a CCD (Charge Coupled Device) or a CMOS (Complementary Metal Oxide Semiconductor).
  • the imaging element 52 is configured by removing the IR cut filter so that the resident's state can be detected as an image even in a completely dark environment.
  • An output signal from the image sensor 52 is input to the AD converter 53.
  • the AD conversion unit 53 receives an analog image signal of an image captured by the image sensor 52 and converts the analog image signal into a digital image signal.
  • a digital image signal output from the AD conversion unit 53 is input to the image processing unit 54.
  • the image processing unit 54 receives the digital image signal output from the AD conversion unit 53, and performs image processing such as black correction, noise correction, color interpolation, and white balance on the digital image signal.
  • image processing such as black correction, noise correction, color interpolation, and white balance on the digital image signal.
  • the image-processed signal output from the image processing unit 54 is input to the image recognition unit 25.
  • the control calculation unit 55 executes calculations such as AE (Automatic Exposure) related to the control of the image sensor 52 and controls the exposure time and gain for the image sensor 52. Moreover, the control calculating part 55 performs control, such as suitable light quantity setting and light distribution setting, etc. with respect to the illumination part 21 as needed. In addition, you may make it give the function of the above-mentioned illumination control part 22 to the control calculating part 55.
  • AE Automatic Exposure
  • the image recognition system 20 further includes the storage unit 24 and the image recognition unit 25 described above.
  • the storage unit 24 is a memory that stores a control program executed by the unit control unit 40 and various kinds of information, and includes, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), a nonvolatile memory, and the like.
  • the image recognition unit 25 performs image recognition processing on the image data of the captured image acquired by the optical detection unit 23. More specifically, the image recognizing unit 25 extracts, for example, the contour of the target object from the image data after the image processing unit 54 of the optical detection unit 23 executes the image processing, and shapes the image data by a method such as pattern matching. An image recognition process for recognizing is performed. Thereby, the image recognition part 25 can recognize the state of the resident in the living room 101. As the state of the resident in the living room 101, it can be assumed that the user wakes up, leaves the floor, enters the floor (flooring), falls, or the like.
  • the image recognizing unit 25 can recognize the shape of the human head by pattern matching or the like, so that the number of humans present in the living room 101 (particularly whether there are multiple persons in the living room 101 or not). ) Can also be detected (understood).
  • FIG. 5 is an explanatory diagram showing a schematic configuration of the visit type care support system 1.
  • the moving object detection unit 10 described above is installed at the home (for example, the living room 110) of each resident who manages health such as a resident or a care recipient.
  • Each moving body detection unit 10 is configured to be communicably connected to the management server 100a and the director terminal 400 via a communication line 200.
  • the visit-type care support system 1 has the same basic configuration as the facility-type care support system 1 except that the moving body detection unit 10 is installed for each building.
  • the staff terminal 300 possessed by the staff T has a position recognition function using, for example, GPS (Global Positioning System).
  • GPS Global Positioning System
  • the management server 100a can determine the position of the staff terminal 300 by communicating with the staff terminal 300.
  • management server 100a a detailed configuration of the management server 100a will be described.
  • the facility-type care support system 1 will be described as an example, but the same configuration can also be applied to the visit-type care support system 1.
  • FIG. 6 is a block diagram showing the configuration of the management server 100a.
  • the management server 100a includes a storage unit 501, a communication unit 502, a position determination unit 503, a notification area change unit 504, and a control unit 505.
  • the storage unit 501 is composed of, for example, a hard disk, and stores various information output from the moving object detection unit 10, a program executed by the control unit 505, and the like.
  • the various information transmitted from the moving body detection unit 10 includes, for example, the daily temperature of the resident, body movement (including movement, number of movements per unit time, amount of movement), minute movement (breathing rate), pulse , Detection information such as biological information (vital data) such as blood pressure and sleep state, and information such as a captured image acquired by the optical detection unit 23 and an image recognition result by the image recognition unit 25 are included.
  • These various types of information may be output from the moving object detection unit 10 to the management server 100a in response to an information transmission request from the management server 100a (for example, the overall control unit 511), or automatically from the moving object detection unit 10. Alternatively, it may be output to the management server 100a.
  • the storage unit 501 provides information on occupants, occupancy rooms 101 (for example, room numbers), occupant care plans, and resident care needs (for example, the degree of care) as management information for caring for occupants in the occupancy 101 Are stored in association with each other.
  • This management information is input by an operation on the personal computer 100b connected to the management server 100a or the director terminal 400, for example.
  • the resident care plan in the management information indicates a schedule of care to be performed by the staff T.
  • care for example, assistance when ingesting food and water, assistance for changing clothes after getting up, hairdressing, washing, etc., assistance when taking medicine, etc. can be assumed.
  • the management information includes schedule information of the staff T.
  • a work schedule such as every day or every week of the staff T is set in advance.
  • the management information includes care record information recorded by the staff T in care of the resident.
  • the care record information is input on the staff terminal 300 and transmitted to the management server 100a and stored in the storage unit 501, but may be input and stored in the storage unit 501 by the personal computer 100b.
  • This care record information includes, for example, resident meal intake information, water intake information, excretion information, medication information, and the like.
  • meal intake information for example, the types (names) of staple foods and supplementary meals eaten by the resident, the ratio between the staple meal amount and the supplementary meal amount, and the like can be assumed.
  • the water intake information for example, the previous water intake, the daily water intake, the number of daily water intakes, and the like can be assumed.
  • the excretion information for example, the presence / absence of excretion, the amount of urination, the amount of stool, the quality of stool can be assumed.
  • the excretion information when a resident wears a nursing diaper (pad), when the staff T replaces the nursing diaper, the inside of the diaper is visually confirmed and recorded as care record information. can do.
  • the resident's remarks regarding the excretion information may be recorded as care record information.
  • the communication unit 502 is an interface for inputting and outputting information to and from external devices such as the moving object detection unit 10, the call button 103, the staff terminal 300, and the director terminal 400.
  • the communication unit 502 includes a transmission circuit, a reception circuit, an antenna, and the like.
  • the management server 100a receives and manages the detection information output from the moving object detection unit 10, the call signal output from the call button 103, and the command information output from the director terminal 400 via the communication unit 502. Furthermore, the management server 100 a outputs a notification related to the work of the staff T to the staff terminal 300 via the communication unit 502.
  • the position determination unit 503 is constituted by a CPU, for example, and determines the position of the staff T.
  • the position determination unit 503 determines the position of the staff T based on, for example, a communication result including a communication state with the staff terminal 300 owned by the staff T or a detection result by the moving object detection unit 10. Details of the method for determining the position of the staff T by the position determination unit 503 are as follows.
  • the position determination unit 503 communicates with the staff terminal 300 via the access point AP and the communication line 200, for example, between the access point AP and the staff terminal 300, for example, Wi-Fi (registered trademark), Bluetooth (registered trademark). Or the like (RSSI; Received Signal Strength Strength Indication). Therefore, the position determination unit 503 can determine whether the staff terminal 300 (staff T) has approached the access point AP, that is, whether the staff terminal 300 (staff T) has approached the living room 101 corresponding to the access point AP, based on the radio wave intensity.
  • Wi-Fi registered trademark
  • Bluetooth registered trademark
  • RSSI Received Signal Strength Strength Indication
  • the radio field intensity between the access point AP and the staff terminal 300 is, for example, a predetermined threshold value or more, it is determined that the staff terminal 300 is close to the living room 101 (the position of the staff T is close to the living room 101). When it is less than the threshold value, it is determined that the staff terminal 300 is located away from the living room 101 (the position of the staff T is far from the living room 101). Further, the position determination unit 503 can determine the distance between the staff terminal 300 (staff T) and the living room 101 in a plurality of stages according to the magnitude of the radio wave intensity.
  • a method for determining the position of the staff terminal 300 for example, another method using a GPS, an altitude sensor, an IC tag, or the like may be used.
  • the moving object detection unit 10 can detect whether there are a plurality of persons in the room 101 from the image recognition result by the image recognition unit 25 with respect to the captured image acquired by the optical detection unit 23. it can.
  • the staff T is included in the room 101 in addition to the resident.
  • the position determination unit 503 can determine that the staff T has entered the room 101 when the moving object detection unit 10 detects more people than the number of residents in the room 101.
  • the position determination unit 503 can determine the position of the staff T based on the command information (schedule information and arrangement instruction) by the care director D output from the director terminal 400. Based on the schedule information of the command information, the position determination unit 503 determines that the position of the staff T that day is the fourth floor when the work area of the staff T is a room on the fourth floor of the facility, for example. Further, for example, when the work area of the staff T is different between morning and afternoon in the day, the position determination unit 503 changes the position of the staff T according to the time.
  • the command information scheduling information and arrangement instruction
  • the position determination unit 503 sets the position of the staff T as the third floor. judge.
  • how to divide the area in charge is not limited to each floor of the facility, and may be a plurality of floors, one floor, or a specific small area of a plurality of floors, or each room You may divide into etc.
  • the notification area changing unit 504 is constituted by a CPU, for example, and changes the area where the staff terminal 300 of the staff T can receive the notification based on the position of the staff T. For example, when the position determination unit 503 determines that the position of the staff T is the fourth floor of the facility, the notification area changing unit 504 changes the area where the staff terminal 300 of the staff T can receive the notification to the fourth floor. In this case, the staff terminal 300 of the staff T cannot receive notifications regarding areas other than the fourth floor, for example, the second floor, the third floor, and the like.
  • the control unit 505 includes an overall control unit 511 and a notification control unit 512.
  • the overall control unit 511 is configured by a CPU, for example, and controls the operation of each part of the entire management server 100a.
  • the notification control unit 512 includes, for example, a CPU, and controls notification of information from the management server 100a to the staff terminal 300.
  • control unit 511 and the notification control unit 512 may be configured by the same CPU.
  • control unit 505 may include a position determination unit 503 and a notification area change unit 504, similarly to the overall control unit 511 and the notification control unit 512.
  • position determination unit 503, the notification area change unit 504, the overall control unit 511, and the notification control unit 512 are each configured by a CPU, for example, but various functions are realized in software by the arithmetic processing of the CPU. Alternatively, these functions may be realized by an electrical hardware circuit.
  • the access point AP is installed corresponding to one living room 101 in the care facility S.
  • FIG. 7 is a flowchart showing a flow of information processing in the care support system 1 of the first embodiment.
  • the management server 100a acquires information on the position of the staff T from the staff terminal 300 or the moving body detection unit 10 at an arbitrary predetermined timing (step) S11). More specifically, the management server 100a displays, for example, the radio wave intensity between the access point AP and the staff terminal 300, the location information of the staff terminal 300 such as GPS, altitude sensor, and IC tag, and the detection result by the moving object detection unit 10. get.
  • the position determination unit 503 determines the position of the staff T (step S12).
  • the position determination unit 503 determines the position of the staff T using information related to the position of the staff T acquired from the staff terminal 300 or the moving body detection unit 10.
  • the management server 100a determines whether or not the current position of the staff T is different from the previous determination (step S13).
  • the process returns to step S11 and the process of acquiring information related to the position of the staff T at a new predetermined timing is continued.
  • the notification area changing unit 504 notifies the staff terminal 300 of the staff T based on the new position of the staff T.
  • the receivable area is changed (step S14). More specifically, for example, when the position of the staff T acquired from the moving body detection unit 10 is the living room 101 of the facility, the notification area changing unit 504 sets the area where the staff terminal 300 of the staff T can receive the notification as the living room 101, The room is changed to a plurality of rooms near the room 101 including the room 101 or the entire floor including the room 101. And it returns to step S11 and the process which acquires the information which concerns on the position of the staff T at a new predetermined timing is continued.
  • the area where the staff terminal 300 of the staff T can receive the notification by the notification area changing unit 504 based on the position of the staff T determined by the position determining unit 503. Is changed. Accordingly, even if the staff T moves to any area, the staff T can receive notification of work to be performed in the destination area. For example, when the staff T finishes the work on the third floor of the facility and moves to the fourth floor, the notification area changing unit 504 changes the area where the staff terminal 300 of the staff T can receive the notification to the fourth floor. Thereby, the staff terminal 300 of the staff T does not receive the notification regarding areas other than the fourth floor, for example, the second floor, the third floor, and the like.
  • the position determination unit 503 determines the position of the staff T using the staff terminal 300 or the moving body detection unit 10 . There is no need to do. Therefore, it is possible to carry out resident care support more efficiently.
  • FIG. 8 is a flowchart showing the flow of information processing in the care support system 1 of the second embodiment.
  • the management server 100a acquires information related to the position of the staff T from the schedule information of the staff T at a predetermined arbitrary timing (step S21). For example, a work schedule for each day of the staff T is set in advance in the schedule information. By confirming the schedule information, the management server 100a can grasp in which time zone the staff T performs work in which area.
  • the position determination unit 503 determines the position of the staff T based on the schedule information of the staff T (step S22). More specifically, based on the schedule information, the position determination unit 503 determines the position of the staff T as the living room 101 when the work area of the staff T in the subsequent time zone is the living room 101 of the facility, for example.
  • the management server 100a determines whether or not the position of the staff T after this time zone is different from the previous determination (step S23). If the position of the staff T in the subsequent time zone is the same as that at the time of the previous determination (No in step S23), the process returns to step S21, and information related to the position of the staff T is acquired from the schedule information at a new predetermined timing. To continue.
  • the notification area changing unit 504 determines the new position of the staff T. Based on the above, the area where the staff terminal 300 of the staff T can receive the notification is changed (step S24). More specifically, for example, when it is noon and the occupant of the room 101 is taken to the dining room for a meal based on the schedule information, the notification area changing unit 504 is notified by the staff terminal 300 of the staff T. Can be changed to the cafeteria, the area around the cafeteria including the cafeteria, or the entire floor including the cafeteria. And it returns to step S21 and the process which acquires the information which concerns on the position of the staff T from schedule information at a new predetermined timing is continued.
  • the position of the staff T is determined by the position determination unit 503 based on the schedule information in the care support system 1. That is, the next destination of the staff T can be estimated based on the schedule information, and a notification corresponding to the next destination of the staff T can be delivered to the staff terminal 300 of the staff T. Therefore, the efficiency of care by the staff T can be further improved.
  • FIG. 9 is a flowchart illustrating a flow of information processing in the care support system 1 according to the third embodiment.
  • the management server 100a determines whether an arrangement instruction for the staff T by the care director D output from the director terminal 400 is received (step S31).
  • Care Director D may instruct the staff T individually to arrange according to the situation, apart from a predetermined schedule. For example, when a situation that requires human intervention suddenly occurs in any area of the facility, the care director D individually instructs the staff T to go to the area. In addition, as a result of collecting a large number of staffs T in a certain area as described above, when the staff T becomes insufficient in another area, the care director D individually instructs the staff T to go to the area. An arrangement instruction for the staff T by the care director D is transmitted to the staff terminal 300 via the director terminal 400 and the management server 100a.
  • the management server 100a When the management server 100a receives an arrangement instruction for the staff T (Yes in step S31), the management server 100a acquires information on the position of the staff T from the arrangement instruction for the staff T (step S32).
  • the position determination unit 503 determines the position of the staff T based on the arrangement instruction for the staff T (step S33). More specifically, based on the placement instruction for the staff T, for example, when the care director D instructs the staff T to go to a room on the third floor of the facility, for example, the position of the staff T Is determined as the third floor.
  • the management server 100a determines whether or not the position of the staff T based on the arrangement instruction is different from the previous determination (step S34).
  • the process returns to step S31 to determine whether or not the placement instruction for the staff T by the care director D is newly received. Processing continues.
  • the notification area changing unit 504 selects an area where the staff terminal 300 of the staff T can receive the notification based on the new position of the staff T.
  • Change step S35. More specifically, when the care director D instructs the staff T to go to the cafeteria, the notification area changing unit 504 sets the area where the staff terminal 300 of the staff T can receive notifications to the cafeteria and cafeteria. Change to the area around the cafeteria, or the entire floor including the cafeteria. And it returns to step S31 and the process which discriminate
  • the position determination unit 503 determines the position of the staff T based on the arrangement instruction for the staff T. That is, it is possible to infer the next destination of the staff T based on the placement instruction for the staff T by the care director D, and it is possible to send a notification corresponding to the next destination of the staff T to the staff terminal 300 of the staff T. become. Therefore, the efficiency of care by the staff T can be further improved.
  • the management server 100a receives and manages the call signal output from the call button 103, an arrangement instruction for the staff T by the care director D can be estimated based on the call signal. Therefore, the notification corresponding to the next movement destination of the staff T can be efficiently delivered to the staff terminal 300 of the staff T.
  • the position determination unit 503 determines the position of the staff T based on the command information (schedule information and arrangement instruction) by the care director D, so that the next destination of the staff T It becomes possible to guess. Therefore, the notification regarding the work of the staff T can be efficiently delivered to the staff terminal 300 of the staff T. That is, according to the care support system 1, it becomes possible to perform suitable care with respect to a resident.
  • the care director D when the next movement destination of the staff T is estimated based on the command information (schedule information and arrangement instruction) by the care director D, and the area where the staff terminal 300 can receive the notification is changed based on the new position of the staff T
  • the staff terminal 300 does not actually move to the area. In this case, what is necessary is just to determine the position of the staff T using the information regarding the position of the staff T acquired from the staff terminal 300 or the moving body detection unit 10.
  • the present invention can be used, for example, in a care support system that supports a resident's daily life.

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Abstract

A care support system that includes: detection units that output detection information about care support subjects that are in rooms; a director terminal that outputs direction information related to the distribution of staff that care for the subjects; a management server (101a) that receives and manages the detection information from the detection units and the direction information from the director terminal and outputs notifications related to the work of the staff; and staff terminals that are carried by the staff and receive notifications from the management server. The management server (101a) comprises: a location determination part (503) that determines the locations of the staff; and a notification area change part (504) that, on the basis of the locations of the staff, changes the areas in which the staff terminals of the staff can receive notifications.

Description

ケアサポートシステム及び情報処理方法Care support system and information processing method
　本発明は、ケアサポート対象者に関する情報を管理するケアサポートシステム、及びケアサポートシステムにおける情報処理方法に関する。 This invention relates to the care support system which manages the information regarding a care support target person, and the information processing method in a care support system.
　従来、病院等の医療機関や介護施設などの施設内で過ごすケアサポート対象者に関する情報を管理するケアサポートシステムが提案されている。例えば、特許文献１で提案された被監視者監視システムは、被監視者を検知するセンサ装置と、センサ装置の検知結果に基づく監視情報を管理する中央処理装置と、看護師や介護士等の監視者が携行し、監視情報を受信する携帯端末装置と、を備える。この被監視者監視システムでは、センサ装置と、当該センサ装置の検知結果に基づく監視情報の送信先である携帯端末装置との対応関係が予め定められている。これにより、看護や介護の業務効率を向上させることができる。 Conventionally, there has been proposed a care support system for managing information related to a care support target person who spends in a medical institution such as a hospital or a care facility. For example, the monitored person monitoring system proposed in Patent Document 1 includes a sensor device that detects a monitored person, a central processing unit that manages monitoring information based on the detection result of the sensor device, and a nurse or a caregiver. A portable terminal device carried by a monitor and receiving monitoring information. In this monitored person monitoring system, a correspondence relationship between a sensor device and a mobile terminal device that is a transmission destination of monitoring information based on a detection result of the sensor device is predetermined. Thereby, the business efficiency of nursing or nursing care can be improved.
特開２０１７－１５１６７５号公報JP 2017-151675 A
　しかしながら、特許文献１で提案された従来技術では、携帯端末装置と対応付けられたセンサ装置が設置されたエリアの外に当該携帯端末装置を携行する監視者が移動した場合、監視者の移動先のエリアで行うべき作業の通知を当該携帯端末装置で受信できないことが課題であった。 However, in the related art proposed in Patent Document 1, when a monitor carrying the mobile terminal device moves outside an area where a sensor device associated with the mobile terminal device is installed, the destination of the monitor is moved. It is a problem that the mobile terminal device cannot receive notification of work to be performed in this area.
　本発明は、上記の課題に鑑みなされたものであり、ケアサポート対象者の世話するスタッフがいずれのエリアに移動した場合であっても、移動先のエリアで行うべき作業の通知をスタッフが受けることが可能なケアサポートシステム及び情報処理方法を提供することを目的とする。 The present invention has been made in view of the above-described problems, and the staff receives notification of work to be performed in the destination area regardless of the area where the staff cared for by the care support target moves. An object of the present invention is to provide a care support system and an information processing method.
　本発明の一側面に係るケアサポートシステムは、ケアサポート対象者が過ごす居室内に設置され、前記居室内の前記対象者の状態を検知して検知情報を出力する検知ユニットと、前記対象者を世話するスタッフを指揮監督するケアディレクタによる操作入力を受け付けるとともに、前記スタッフの配置に係る指揮情報を出力するディレクタ端末と、前記検知ユニットから出力される前記検知情報及び前記ディレクタ端末から出力される前記指揮情報を受信して管理するとともに、前記スタッフの作業に係る通知を出力する管理サーバーと、前記スタッフに所持され、前記管理サーバーから出力される前記通知を受信して出力するスタッフ端末と、を含む。前記管理サーバーは、前記スタッフの位置を判定する位置判定部と、前記スタッフの位置に基づき当該スタッフの前記スタッフ端末が前記通知を受信可能なエリアを変更する通知エリア変更部と、を備える。 A care support system according to an aspect of the present invention includes a detection unit that is installed in a living room where a care support target person spends, detects a state of the target person in the living room, and outputs detection information, and the target person. Accepting an operation input by a care director who directs and supervises a staff to be cared for, and outputs a command information related to the arrangement of the staff, the detection information output from the detection unit, and the output from the director terminal A management server that receives and manages command information, and outputs a notification related to the work of the staff, and a staff terminal that is possessed by the staff and that receives and outputs the notification output from the management server, Including. The management server includes a position determination unit that determines the position of the staff, and a notification area change unit that changes an area in which the staff terminal of the staff can receive the notification based on the position of the staff.
　本発明の他の側面に係る情報処理方法は、ケアサポートシステムにおける情報処理方法であって、ケアサポート対象者を世話するスタッフの位置を判定する工程と、前記スタッフの位置に基づき当該スタッフが所持するスタッフ端末が前記スタッフの作業に係る通知を受信可能なエリアを変更する工程と、を含む。 An information processing method according to another aspect of the present invention is an information processing method in a care support system, the step of determining the position of a staff caring for a care support target person, and the staff possessing based on the position of the staff And a step of changing an area in which a staff terminal that can receive a notification related to the work of the staff is received.
　本発明の構成によれば、スタッフの位置に基づき当該スタッフのスタッフ端末が作業に係る通知を受信可能なエリアが変更される。したがって、スタッフがいずれのエリアに移動した場合であっても、移動先のエリアで行うべき作業の通知をスタッフが受けることが可能になる。 According to the configuration of the present invention, the area where the staff terminal of the staff can receive the notification related to the work is changed based on the position of the staff. Therefore, even if the staff moves to any area, the staff can receive notification of work to be performed in the destination area.
本発明の実施の一形態に係る施設型のケアサポートシステムの概略の構成を示す説明図である。It is explanatory drawing which shows the structure of the outline of the facility type care support system which concerns on one Embodiment of this invention. ケアサポートシステムの動体検知ユニットが設置された居室内の様子を模式的に示す説明図である。It is explanatory drawing which shows typically the mode in the living room in which the moving body detection unit of the care support system was installed. 動体検知ユニットの概略の構成を示すブロック図である。It is a block diagram which shows the schematic structure of a moving body detection unit. 動体検知ユニットの光学検出部の構成を示すブロック図である。It is a block diagram which shows the structure of the optical detection part of a moving body detection unit. 訪問型のケアサポートシステムの概略の構成を示す説明図である。It is explanatory drawing which shows the structure of the outline of a visit type care support system. 管理サーバーの構成を示すブロック図である。It is a block diagram which shows the structure of a management server. 実施例１のケアサポートシステムにおける情報処理の流れを示すフローチャートである。It is a flowchart which shows the flow of the information processing in the care support system of Example 1. FIG. 実施例２のケアサポートシステムにおける情報処理の流れを示すフローチャートである。It is a flowchart which shows the flow of the information processing in the care support system of Example 2. 実施例３のケアサポートシステムにおける情報処理の流れを示すフローチャートである。10 is a flowchart illustrating a flow of information processing in the care support system according to the third embodiment.
　以下、本発明の実施の一形態について、図面を参照しながら説明する。なお、本発明は以下の内容に限定されるものではない。 Hereinafter, an embodiment of the present invention will be described with reference to the drawings. The present invention is not limited to the following contents.
　本実施形態において、スタッフとは、医療、介護または看護に従事する従事者であって、医師、介護士（介護者）、看護師などを指す。ケアサポート対象者とは、病院、介護施設等の居室（病室を含む）に入居している者であって、スタッフによってケアされる対象となる被介護者、患者などを指す。なお、ケアサポート対象者を単に「対象者」と呼ぶことがある。また、以下の説明において、ケアサポート対象者とは介護施設等の「入居者」である。ケアとは、医療、介護または看護に関して入居者を世話することを指す。 In this embodiment, the staff refers to workers engaged in medical care, nursing care, or nursing, and refers to doctors, caregivers (caregivers), nurses, and the like. The care support target person is a person who lives in a room (including a hospital room) such as a hospital or a care facility, and indicates a cared person, a patient, or the like to be cared for by the staff. A care support target person may be simply referred to as a “target person”. Moreover, in the following description, the care support target person is a “resident” such as a care facility. Care refers to taking care of a resident for medical care, care or nursing.
　本実施形態のケアサポートシステムには、大きく分けて、施設型と、訪問型（訪問医療型、訪問介護型、訪問看護型を含む）とがある。以下、各タイプのケアサポートシステムについて順に説明する。 The care support system of the present embodiment is roughly classified into a facility type and a visit type (including a visit medical type, a home care type, and a home care type). Hereinafter, each type of care support system will be described in order.
〔ケアサポートシステム（施設型）〕
　図１は、実施の一形態に係る施設型のケアサポートシステム１の概略の構成を示す説明図である。ケアサポートシステム１は、介護施設等に入居している入居者の日常の生活をサポートするためのシステムであり、見守りシステムとも呼ばれる。ここでは、例として、ケアサポートシステム１が介護施設Ｓ内で構築されている場合について説明する。介護施設Ｓにはスタッフステーション１００及び居室１０１が設けられている。 [Care support system (facility type)]
FIG. 1 is an explanatory diagram illustrating a schematic configuration of a facility-type care support system 1 according to an embodiment. The care support system 1 is a system for supporting the daily life of residents living in nursing care facilities and is also called a watching system. Here, as an example, a case where the care support system 1 is constructed in the care facility S will be described. The care facility S is provided with a staff station 100 and a living room 101.
　スタッフステーション１００は居室１０１で過ごす入居者の生活をサポートするスタッフＴのいわゆる詰め所である。ケアサポートシステム１はスタッフステーション１００に設置された管理サーバー１００ａを含む。管理サーバー１００ａは通信回線２００を介して、居室１０１に設置される後述の動体検知ユニット１０と通信可能に接続されている。管理サーバー１００ａは中央演算処理装置（ＣＰＵ；Central Processing Unit）を含んで構成される。 The staff station 100 is a so-called stuffing station for the staff T who supports the lives of tenants in the living room 101. The care support system 1 includes a management server 100 a installed in the staff station 100. The management server 100 a is communicably connected to a later-described moving body detection unit 10 installed in the living room 101 via the communication line 200. The management server 100a includes a central processing unit (CPU).
　管理サーバー１００ａは通信回線２００を介して、動体検知ユニット１０から出力される各種の情報を受信して管理する。動体検知ユニット１０から出力される各種の情報は、例えば居室１０１内の撮影画像や入居者の生体情報（例えば呼吸状態を示すバイタルデータ等の検知情報）である。管理サーバー１００ａは受信した情報を表示部１００ｂ1に表示させる。これにより、スタッフＴはスタッフステーション１００内において、表示部１００ｂ1に表示された情報を見て、入居者の状態（例えば転倒の有無や呼吸状態）を把握することができる。表示部１００ｂ1は、例えば管理サーバー１００ａと通信可能に接続されるパーソナルコンピュータ１００ｂのディスプレイで構成することができる。なお、管理サーバー１００ａはパーソナルコンピュータ１００ｂと一体的に構成されてもよい。 The management server 100a receives and manages various types of information output from the moving object detection unit 10 via the communication line 200. The various types of information output from the moving body detection unit 10 are, for example, a captured image in the living room 101 and resident biometric information (for example, detection information such as vital data indicating a breathing state). Management server 100a is to display the received information to the display unit 100b 1. Thus, the staff T within staff station 100 can look at the information displayed on the display unit 100b 1, to grasp the tenant status (e.g. whether or respiratory condition of a fall). The display unit 100b 1 can be configured by a display of a personal computer 100b that is communicably connected to the management server 100a, for example. The management server 100a may be configured integrally with the personal computer 100b.
　通信回線２００は、例えば有線ＬＡＮ（Local Area Network）、無線ＬＡＮ、インターネット回線、携帯電話の通信専用回線などを含んで構成される。通信回線２００はスタッフＴが所持（携帯）するスタッフ端末３００と通信可能なアクセスポイントＡＰ（例えばビーコン）と接続される。アクセスポイントＡＰは、例えば各居室１０１に対応して介護施設Ｓ内に設置されている。なお、アクセスポイントＡＰは、複数の居室１０１に共通して設置されてもよい。 The communication line 200 includes, for example, a wired LAN (Local Area Network), a wireless LAN, an Internet line, a communication line for mobile phones, and the like. The communication line 200 is connected to an access point AP (for example, a beacon) that can communicate with the staff terminal 300 possessed (carried) by the staff T. The access point AP is installed in the care facility S corresponding to each room 101, for example. The access point AP may be installed in common in the plurality of living rooms 101.
　ケアサポートシステム１はスタッフＴに所持され、スタッフＴによって使用されるスタッフ端末３００を含む。スタッフ端末３００は通信回線２００を介して、管理サーバー１００ａ及び後述のディレクタ端末４００と通信可能に接続されている。スタッフ端末３００は管理サーバー１００ａから出力される通知を受信してスタッフ端末３００の画面に出力（表示）させる。また、スタッフ端末３００は当該通知を音声や発光体の光などで出力してもよい。 The care support system 1 includes a staff terminal 300 owned by the staff T and used by the staff T. The staff terminal 300 is communicably connected to the management server 100 a and a director terminal 400 described later via the communication line 200. The staff terminal 300 receives the notification output from the management server 100a and outputs (displays) it on the screen of the staff terminal 300. The staff terminal 300 may output the notification by voice or light of a light emitter.
　スタッフ端末３００としては、例えばタブレット端末、スマートフォン等の多機能型携帯端末や、ノート型パーソナルコンピュータなどを想定することができる。スタッフＴはスタッフ端末３００を操作することにより、管理サーバー１００ａにアクセスして種々の情報を取得することができる。さらに、スタッフＴは管理サーバー１００ａから出力される情報を取得してスタッフ端末３００の画面に表示させ、入居者の状態を把握することが可能である。図１ではスタッフＴを１人のみ図示しているが、スタッフＴが複数存在する場合もある。この場合、複数のスタッフＴそれぞれが、自身が所持するスタッフ端末３００を操作して管理サーバー１００ａにアクセスすることにより、情報を取得することが可能である。 As the staff terminal 300, for example, a multifunctional portable terminal such as a tablet terminal or a smartphone, or a notebook personal computer can be assumed. The staff T can access the management server 100a and acquire various information by operating the staff terminal 300. Furthermore, the staff T can acquire information output from the management server 100a and display the information on the screen of the staff terminal 300, thereby grasping the state of the resident. Although only one staff T is illustrated in FIG. 1, there may be a plurality of staff T. In this case, each of the plurality of staffs T can acquire information by operating the staff terminal 300 owned by the staff T and accessing the management server 100a.
　ケアサポートシステム１はケアディレクタＤによって使用されるディレクタ端末４００を含む。ディレクタ端末４００は、スタッフ端末３００と同様に、例えばタブレット端末、スマートフォン等の多機能型携帯端末や、ノート型パーソナルコンピュータなどで構成され、通信回線２００を介してスタッフ端末３００と通信可能に接続されている。ディレクタ端末４００はケアディレクタＤによる操作入力を受け付ける。 The care support system 1 includes a director terminal 400 used by the care director D. As with the staff terminal 300, the director terminal 400 is composed of, for example, a multifunctional portable terminal such as a tablet terminal or a smartphone, or a notebook personal computer, and is connected to the staff terminal 300 through the communication line 200 so as to be communicable. ing. Director terminal 400 accepts an operation input from care director D.
　ここで、ケアディレクタＤとは、少なくとも１人のスタッフＴに対して、入居者のケアやケア以外の作業（例えば備品補充、部屋の清掃など）に関する指示や助言を与え、スタッフＴを指揮監督する指示者（監督者）を指す。ケアディレクタＤがディレクタ端末４００を操作して指示情報を入力すると、その指示情報がディレクタ端末４００から通信回線２００を介してスタッフ端末３００に送信される。スタッフＴは受信した指示情報をスタッフ端末３００の画面に表示させることにより、指示情報に基づいて適切なケア等の作業を行うことができる。 Here, the care director D gives instructions and advice to at least one staff T regarding resident care and work other than care (for example, replenishing equipment, cleaning the room, etc.), and supervising the staff T. Refers to the instructor (supervisor). When the care director D operates the director terminal 400 to input instruction information, the instruction information is transmitted from the director terminal 400 to the staff terminal 300 via the communication line 200. By displaying the received instruction information on the screen of the staff terminal 300, the staff T can perform appropriate work such as care based on the instruction information.
　ディレクタ端末４００は通信回線２００を介して、管理サーバー１００ａとも通信可能に接続されている。これにより、ケアディレクタＤはディレクタ端末４００を操作し、管理サーバー１００ａにおける動作の設定及び変更を行うことが可能となる。 The director terminal 400 is also communicably connected to the management server 100a via the communication line 200. As a result, the care director D can operate the director terminal 400 to set and change the operation in the management server 100a.
　ディレクタ端末４００は管理サーバー１００ａに対してスタッフＴの配置、作業等に係る指揮情報を出力することができる。なお、指揮情報は、例えばスタッフＴのスケジュール情報と、スタッフＴに対する直接的な配置指示と、を含む。スケジュール情報には、例えばスタッフＴの日ごと、週ごと等の作業スケジュールが予め設定されている。スタッフＴに対する直接的な配置指示は、例えばスケジュール情報には含まれず、ケアディレクタＤによって行われる配置に係る直接的な指示である。 The director terminal 400 can output the command information related to the arrangement and work of the staff T to the management server 100a. Note that the command information includes, for example, schedule information of the staff T and direct placement instructions for the staff T. In the schedule information, for example, a work schedule for each day, week, etc. of the staff T is set in advance. The direct placement instruction to the staff T is not included in the schedule information, for example, and is a direct instruction related to placement performed by the care director D.
　居室１０１は介護施設Ｓにおいて少なくとも１つ設けられており、図１では一例として居室１０１が２つ設けられている場合を示した。居室１０１内には、入居者が使用するベッド１０２が１つ設置されている。なお、居室１０１として、ここでは１人部屋を想定しているが、２人部屋や４人部屋等の多床室であってもよい。多床室の場合、居室１０１内で過ごす入居者の数のベッド１０２が設置される。 At least one living room 101 is provided in the care facility S, and FIG. 1 shows a case where two living rooms 101 are provided as an example. In the living room 101, one bed 102 used by a resident is installed. Here, the living room 101 is assumed to be a single-person room, but may be a multi-bed room such as a two-person room or a four-person room. In the case of a multi-bed room, the number of beds 102 in the room 101 is set.
　各居室１０１にはコールボタン１０３が設置されている。コールボタン１０３は入居者の入力操作に応じて、入居者を世話するスタッフＴを呼び出すための呼出信号を出力する操作ユニットであり、通信回線２００と接続されている。入居者が緊急時等の必要に応じてコールボタン１０３を操作（例えば押圧）すると、コールボタン１０３の呼出信号が通信回線２００を介して管理サーバー１００ａに入力される。管理サーバー１００ａはこの呼出信号に基づきディレクタ端末４００に呼出要求を通知する。これにより、ケアディレクタＤはディレクタ端末４００を操作して、入居者への駆け付けが可能なスタッフＴのスタッフ端末３００に駆け付けを指示する指示情報を送信することができる。 Each room 101 is provided with a call button 103. The call button 103 is an operation unit that outputs a call signal for calling the staff T who takes care of the resident in response to an input operation of the resident, and is connected to the communication line 200. When a resident operates (for example, presses) the call button 103 as necessary in an emergency, a call signal for the call button 103 is input to the management server 100a via the communication line 200. The management server 100a notifies the director terminal 400 of a call request based on the call signal. As a result, the care director D can operate the director terminal 400 to transmit instruction information instructing rushing to the staff terminal 300 of the staff T who can rush to the resident.
　図２は、ケアサポートシステム１の動体検知ユニット１０が設置された居室１０１内の様子を模式的に示す説明図である。図１及び図２に示すように、動体検知ユニット１０は、各居室１０１の天井部１０１ａに設置され、通信回線２００と通信可能に接続されている。なお、居室１０１内に複数のベッド１０２が設置されている場合、動体検知ユニット１０は居室１０１内のベッド１０２の数に対応する数が設置される。 FIG. 2 is an explanatory diagram schematically showing the inside of the living room 101 where the moving object detection unit 10 of the care support system 1 is installed. As shown in FIGS. 1 and 2, the moving object detection unit 10 is installed on the ceiling 101 a of each living room 101 and is communicably connected to a communication line 200. In addition, when the some bed 102 is installed in the living room 101, the moving body detection unit 10 is installed in the number corresponding to the number of the beds 102 in the living room 101.
〔動体検知ユニット〕
　次に、動体検知ユニット１０について説明する。図３は、動体検知ユニット１０の概略の構成を示すブロック図である。動体検知ユニット１０は入居者の居室１０１内に設置され、居室１０１内の入居者の状態（例えば生体情報）を入居者とは非接触で検知して検知情報を出力する非接触センサである。動体検知ユニット１０は、画像認識システム２０と、電波検出部３０と、ユニット制御部４０と、を備える。動体検知ユニット１０は電波検出部３０をはじめ、後述する光学検出部２３など、種々のセンサを備えることから、センサボックスとも呼ばれる。 [Motion detection unit]
Next, the moving body detection unit 10 will be described. FIG. 3 is a block diagram showing a schematic configuration of the moving object detection unit 10. The moving body detection unit 10 is a non-contact sensor that is installed in the resident's room 101, detects the resident's state (for example, biological information) in the resident room 101 without contact with the resident, and outputs detection information. The moving object detection unit 10 includes an image recognition system 20, a radio wave detection unit 30, and a unit control unit 40. Since the moving body detection unit 10 includes various sensors such as the radio wave detection unit 30 and the optical detection unit 23 described later, it is also called a sensor box.
（電波検出部）
　電波検出部３０は電波の放射及び受信によって、居室１０１内における入居者の状態を検知するセンサである。電波検出部３０は不図示の放射部及び受信部を備え、例えば２４ＧＨｚ帯のマイクロ波を放射し、入居者にて反射してドップラーシフトした反射波を受信するマイクロ波ドップラーセンサによって構成される。これにより、電波検出部３０は受信した反射波から入居者の呼吸状態（呼吸数）、睡眠状態、心拍数などを生体情報（バイタルデータ）として検出することができる。 (Radio wave detector)
The radio wave detection unit 30 is a sensor that detects the state of a resident in the living room 101 by radiating and receiving radio waves. The radio wave detection unit 30 includes a radiation unit and a reception unit (not shown), and is configured by a microwave Doppler sensor that radiates a microwave of, for example, 24 GHz band and receives a reflected wave that is reflected by a resident and is Doppler shifted. Thereby, the radio wave detection unit 30 can detect the resident's breathing state (respiration rate), sleep state, heart rate, and the like from the received reflected wave as biometric information (vital data).
　なお、入居者が呼吸しているとき（睡眠中も含む）、入居者の呼吸による体の微小な動き（微体動）が生じる。このため、入居者の呼吸状態や睡眠状態を検出することは、入居者の微体動を検出するのと同じである。このことから、電波検出部３０は入居者（被検者）の微体動を検出する微体動検出部として機能していると言うことができる。 In addition, when the resident is breathing (including during sleep), minute movement of the body due to the resident's breathing (micro motion) occurs. For this reason, detecting the resident's breathing state and sleep state is the same as detecting the resident's minute movement. From this, it can be said that the radio wave detection unit 30 functions as a minute motion detection unit that detects the minute motion of the resident (subject).
　また、電波検出部３０は電波（マイクロ波）を放射し、入居者にて反射した電波（反射波）の周波数と、放射した電波の周波数とを比較することにより、入居者の身体の動き（体動）を検出することもできる。なお、電波検出部３０は体動及び微体動のどちらか一方のみを検出するセンサであってもよい。 The radio wave detection unit 30 radiates radio waves (microwaves) and compares the frequency of the radio waves (reflected waves) reflected by the resident with the frequency of the radiated radio waves, thereby moving the resident's body movement ( Body movement) can also be detected. The radio wave detection unit 30 may be a sensor that detects only one of body movement and minute movement.
（ユニット制御部）
　ユニット制御部４０は画像認識システム２０及び電波検出部３０の動作を制御するとともに、画像認識システム２０及び電波検出部３０から得た情報に対して画像処理や信号処理を行い、得られた結果を入居者の状態に関する検知情報として管理サーバー１００ａに出力する制御基板である。 (Unit control unit)
The unit control unit 40 controls the operations of the image recognition system 20 and the radio wave detection unit 30, and performs image processing and signal processing on information obtained from the image recognition system 20 and the radio wave detection unit 30, and obtains the obtained results. It is a control board which outputs to the management server 100a as detection information regarding a resident's state.
　ユニット制御部４０は、主制御部４１と、信号処理部４２と、インターフェース部４３と、記憶部２４と、画像認識部２５と、を備える。記憶部２４及び画像認識部２５は、ここではユニット制御部４０に設けられるが、ユニット制御部４０とは独立して設けられてもよい。 The unit control unit 40 includes a main control unit 41, a signal processing unit 42, an interface unit 43, a storage unit 24, and an image recognition unit 25. The storage unit 24 and the image recognition unit 25 are provided in the unit control unit 40 here, but may be provided independently of the unit control unit 40.
　主制御部４１は動体検知ユニット１０内の各部の動作を制御するＣＰＵで構成される。信号処理部４２及び画像認識部２５は上記のＣＰＵで構成されてもよいし（主制御部４１と一体化されていてもよいし）、他の演算部や、特定の処理を行う回路で構成されてもよい。 The main control unit 41 is composed of a CPU that controls the operation of each unit in the moving object detection unit 10. The signal processing unit 42 and the image recognition unit 25 may be configured by the CPU described above (may be integrated with the main control unit 41), or may be configured by other arithmetic units or circuits that perform specific processing. May be.
　信号処理部４２は画像認識システム２０の光学検出部２３から出力される信号（例えば画像信号）や、電波検出部３０から出力される信号（例えば呼吸状態に関する信号）に対して、所定のアルゴリズムに基づいた信号処理を行う。信号処理によって得られた情報は、画像認識システム２０（特に画像認識部２５）における画像認識に利用される。 The signal processing unit 42 applies a predetermined algorithm to a signal (for example, an image signal) output from the optical detection unit 23 of the image recognition system 20 and a signal (for example, a signal related to a respiratory state) output from the radio wave detection unit 30. Based on the signal processing. Information obtained by signal processing is used for image recognition in the image recognition system 20 (particularly, the image recognition unit 25).
　インターフェース部４３には通信回線２００のネットワークケーブル（不図示）が電気的に接続される。画像やマイクロ波に基づいて動体検知ユニット１０が検出した入居者の状態に関する情報はインターフェース部４３及び通信回線２００を介して管理サーバー１００ａに送信される。 The network cable (not shown) of the communication line 200 is electrically connected to the interface unit 43. Information on the resident status detected by the moving object detection unit 10 based on images and microwaves is transmitted to the management server 100a via the interface unit 43 and the communication line 200.
（画像認識システム）
　画像認識システム２０は、照明部２１と、照明制御部２２と、光学検出部２３と、を備える。 (Image recognition system)
The image recognition system 20 includes an illumination unit 21, an illumination control unit 22, and an optical detection unit 23.
　照明部２１は暗闇での撮影を可能にすべく、赤外線（例えば近赤外光）を発光するＬＥＤ（Light Emitting Diode）を含んで構成される。照明部２１は居室１０１の天井部１０１ａに配置され、居室１０１内を照明する。例えば、照明部２１は複数のＬＥＤを有し、居室１０１内の床面１０１ｂ（図２参照）や、天井部１０１ａと床面１０１ｂとをつなぐ壁を照明する。照明部２１による照明（赤外線の発光）の制御は照明制御部２２によって行われる。 The illumination unit 21 includes an LED (Light Emitting Diode) that emits infrared light (for example, near-infrared light) to enable photographing in the dark. The illumination unit 21 is disposed on the ceiling 101 a of the living room 101 and illuminates the inside of the living room 101. For example, the illumination unit 21 includes a plurality of LEDs, and illuminates a floor surface 101b (see FIG. 2) in the living room 101 and a wall connecting the ceiling portion 101a and the floor surface 101b. The illumination control unit 22 controls illumination (infrared light emission) by the illumination unit 21.
　光学検出部２３は照明部２１の照明のもとで居室１０１内を撮影して画像を取得する撮像部であり、特に居室１０１内の入居者を撮影して赤外画像を取得する赤外画像センサである。光学検出部２３で取得された居室１０１内の撮影画像の情報（画像データ）は、後述する記憶部２４に一時的に記憶された後、例えば管理サーバー１００ａからの送信要求に基づいて管理サーバー１００ａに送信される。光学検出部２３の構成の詳細は、以下の通りである。 The optical detection unit 23 is an imaging unit that captures an image of the room 101 under the illumination of the illumination unit 21 and acquires an image. In particular, an infrared image that acquires an infrared image by capturing a resident in the room 101. It is a sensor. Information (image data) of the captured image in the room 101 acquired by the optical detection unit 23 is temporarily stored in the storage unit 24 described later, and then, for example, based on a transmission request from the management server 100a. Sent to. Details of the configuration of the optical detection unit 23 are as follows.
　図４は、動体検知ユニット１０の光学検出部２３の構成を示すブロック図である。光学検出部２３は居室１０１の天井部１０１ａに、照明部２１と隣接して配置され、撮影によって視野方向が直下である直上視点の画像を取得する。光学検出部２３は、レンズ５１と、撮像素子５２と、ＡＤ（Analog/Digital）変換部５３と、画像処理部５４と、制御演算部５５と、を備える。 FIG. 4 is a block diagram showing a configuration of the optical detection unit 23 of the moving object detection unit 10. The optical detection unit 23 is disposed adjacent to the illumination unit 21 on the ceiling 101a of the living room 101, and acquires an image of a directly above viewpoint with a visual field direction immediately below by photographing. The optical detection unit 23 includes a lens 51, an image sensor 52, an AD (Analog / Digital) conversion unit 53, an image processing unit 54, and a control calculation unit 55.
　レンズ５１は、例えば固定焦点レンズであり、一般的な超広角レンズや魚眼レンズで構成される。超広角レンズとしては、対角画角が１５０°以上のレンズを用いることができる。これにより、天井部１０１ａから床面１０１ｂに向かって居室１０１内を撮影することが可能となる。 The lens 51 is, for example, a fixed focus lens, and is configured by a general super wide angle lens or fisheye lens. As the super wide angle lens, a lens having a diagonal angle of view of 150 ° or more can be used. Thereby, it becomes possible to image the inside of the living room 101 from the ceiling 101a toward the floor 101b.
　撮像素子５２は、例えばＣＣＤ（Charge Coupled Device）やＣＭＯＳ（Complementary Metal Oxide Semiconductor）といったイメージセンサで構成される。撮像素子５２は、真っ暗な環境でも入居者の状態が画像として検出できるように、ＩＲカットフィルタを除去して構成される。撮像素子５２からの出力信号はＡＤ変換部５３に入力される。 The image sensor 52 is configured by an image sensor such as a CCD (Charge Coupled Device) or a CMOS (Complementary Metal Oxide Semiconductor). The imaging element 52 is configured by removing the IR cut filter so that the resident's state can be detected as an image even in a completely dark environment. An output signal from the image sensor 52 is input to the AD converter 53.
　ＡＤ変換部５３は撮像素子５２によって撮像された画像のアナログの画像信号を受信し、そのアナログの画像信号をデジタルの画像信号に変換する。ＡＤ変換部５３から出力されるデジタルの画像信号は画像処理部５４に入力される。 The AD conversion unit 53 receives an analog image signal of an image captured by the image sensor 52 and converts the analog image signal into a digital image signal. A digital image signal output from the AD conversion unit 53 is input to the image processing unit 54.
　画像処理部５４はＡＤ変換部５３から出力されるデジタルの画像信号を受信し、そのデジタルの画像信号に対して、例えば黒補正、ノイズ補正、色補間、ホワイトバランスなどの画像処理を実行する。画像処理部５４から出力される画像処理後の信号は画像認識部２５に入力される。 The image processing unit 54 receives the digital image signal output from the AD conversion unit 53, and performs image processing such as black correction, noise correction, color interpolation, and white balance on the digital image signal. The image-processed signal output from the image processing unit 54 is input to the image recognition unit 25.
　制御演算部５５は撮像素子５２の制御に関する例えばＡＥ（Automatic Exposure）などの演算を実行するとともに、撮像素子５２に対して露光時間やゲインなどの制御を実行する。また、制御演算部５５は必要に応じて照明部２１に対して好適な光量設定や配光設定などの演算を実行するとともに、制御を実行する。なお、制御演算部５５に上述の照明制御部２２の機能を持たせるようにしてもよい。 The control calculation unit 55 executes calculations such as AE (Automatic Exposure) related to the control of the image sensor 52 and controls the exposure time and gain for the image sensor 52. Moreover, the control calculating part 55 performs control, such as suitable light quantity setting and light distribution setting, etc. with respect to the illumination part 21 as needed. In addition, you may make it give the function of the above-mentioned illumination control part 22 to the control calculating part 55. FIG.
　画像認識システム２０は、さらに上述した記憶部２４及び画像認識部２５を備える。 The image recognition system 20 further includes the storage unit 24 and the image recognition unit 25 described above.
　記憶部２４はユニット制御部４０が実行する制御プログラムや各種の情報を記憶するメモリであり、例えばＲＡＭ（Random Access Memory）、ＲＯＭ（Read Only Memory）、不揮発性メモリなどで構成される。 The storage unit 24 is a memory that stores a control program executed by the unit control unit 40 and various kinds of information, and includes, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), a nonvolatile memory, and the like.
　画像認識部２５は光学検出部２３によって取得された撮影画像の画像データに対して画像認識処理を行う。より具体的には、画像認識部２５は光学検出部２３の画像処理部５４が画像処理を実行した後の画像データに対して、例えば対象物の輪郭を抽出してパターンマッチング等の手法で形状を認識する画像認識処理を実行する。これにより、画像認識部２５は居室１０１内にいる入居者の状態を認識することができる。居室１０１内にいる入居者の状態としては、起床、離床、入床（臥床）、転倒などを想定できる。その他、画像認識部２５はパターンマッチング等によって人間の頭部の形状を認識することができ、これによって、居室１０１内に存在する人間の数（特に居室１０１内に複数人が存在するか否か）を検知（把握）することもできる。 The image recognition unit 25 performs image recognition processing on the image data of the captured image acquired by the optical detection unit 23. More specifically, the image recognizing unit 25 extracts, for example, the contour of the target object from the image data after the image processing unit 54 of the optical detection unit 23 executes the image processing, and shapes the image data by a method such as pattern matching. An image recognition process for recognizing is performed. Thereby, the image recognition part 25 can recognize the state of the resident in the living room 101. As the state of the resident in the living room 101, it can be assumed that the user wakes up, leaves the floor, enters the floor (flooring), falls, or the like. In addition, the image recognizing unit 25 can recognize the shape of the human head by pattern matching or the like, so that the number of humans present in the living room 101 (particularly whether there are multiple persons in the living room 101 or not). ) Can also be detected (understood).
〔ケアサポートシステム（訪問型）〕
　図５は、訪問型のケアサポートシステム１の概略の構成を示す説明図である。訪問型のケアサポートシステム１では、入居者や被看護者などといった健康を管理する入居者それぞれの自宅（例えば居室１１０）に上述した動体検知ユニット１０が設置される。各動体検知ユニット１０は通信回線２００を介して、管理サーバー１００ａ及びディレクタ端末４００と通信可能に接続して構成される。訪問型のケアサポートシステム１は、建物ごとに動体検知ユニット１０を設置した点を除けば、施設型のケアサポートシステム１と基本的な構成は同じである。 [Care support system (visit type)]
FIG. 5 is an explanatory diagram showing a schematic configuration of the visit type care support system 1. In the visit type care support system 1, the moving object detection unit 10 described above is installed at the home (for example, the living room 110) of each resident who manages health such as a resident or a care recipient. Each moving body detection unit 10 is configured to be communicably connected to the management server 100a and the director terminal 400 via a communication line 200. The visit-type care support system 1 has the same basic configuration as the facility-type care support system 1 except that the moving body detection unit 10 is installed for each building.
　訪問型のケアサポートシステム１では、スタッフＴが所持するスタッフ端末３００が、例えばＧＰＳ（Global Positioning System）などを利用した位置認識機能を有していることが望ましい。この場合、管理サーバー１００ａはスタッフ端末３００と通信してスタッフ端末３００の位置を判定することができる。 In the visit type care support system 1, it is desirable that the staff terminal 300 possessed by the staff T has a position recognition function using, for example, GPS (Global Positioning System). In this case, the management server 100a can determine the position of the staff terminal 300 by communicating with the staff terminal 300.
〔管理サーバーの詳細な構成〕
　次に、管理サーバー１００ａの詳細な構成について説明する。なお、以下では、施設型のケアサポートシステム１を例として説明するが、訪問型のケアサポートシステム１でも同様の構成を適用することができる。 [Detailed configuration of the management server]
Next, a detailed configuration of the management server 100a will be described. In the following, the facility-type care support system 1 will be described as an example, but the same configuration can also be applied to the visit-type care support system 1.
　図６は、管理サーバー１００ａの構成を示すブロック図である。管理サーバー１００ａは、記憶部５０１と、通信部５０２と、位置判定部５０３と、通知エリア変更部５０４と、制御部５０５と、を備える。 FIG. 6 is a block diagram showing the configuration of the management server 100a. The management server 100a includes a storage unit 501, a communication unit 502, a position determination unit 503, a notification area change unit 504, and a control unit 505.
　記憶部５０１は、例えばハードディスクで構成され、動体検知ユニット１０から出力される各種情報、及び制御部５０５が実行するプログラムなどを記憶する。動体検知ユニット１０から送信される各種情報には、例えば入居者の日々の体温、体動（動き、単位時間あたりの動きの回数、動きの量を含む）、微体動（呼吸数）、脈拍、血圧、睡眠状態などの生体情報（バイタルデータ）などの検知情報や、光学検出部２３によって取得された撮影画像及び画像認識部２５による画像認識結果などの情報が含まれる。なお、これら各種情報は管理サーバー１００ａ（例えば全体制御部５１１）からの情報の送信要求に応じて、動体検知ユニット１０から管理サーバー１００ａに対して出力されてもよいし、動体検知ユニット１０から自動的に管理サーバー１００ａに対して出力されてもよい。 The storage unit 501 is composed of, for example, a hard disk, and stores various information output from the moving object detection unit 10, a program executed by the control unit 505, and the like. The various information transmitted from the moving body detection unit 10 includes, for example, the daily temperature of the resident, body movement (including movement, number of movements per unit time, amount of movement), minute movement (breathing rate), pulse , Detection information such as biological information (vital data) such as blood pressure and sleep state, and information such as a captured image acquired by the optical detection unit 23 and an image recognition result by the image recognition unit 25 are included. These various types of information may be output from the moving object detection unit 10 to the management server 100a in response to an information transmission request from the management server 100a (for example, the overall control unit 511), or automatically from the moving object detection unit 10. Alternatively, it may be output to the management server 100a.
　記憶部５０１は居室１０１内の入居者をケアするための管理情報として、入居者、居室１０１（例えば部屋番号）、入居者のケアプラン、入居者のケアの必要度（例えば介護度）に関する情報を対応付けて記憶する。この管理情報の入力は、例えば管理サーバー１００ａと接続されるパーソナルコンピュータ１００ｂ、或いはディレクタ端末４００における操作によって行われる。管理情報のうち入居者のケアプランはスタッフＴが行うべきケアの予定を示すものである。管理情報のうちケアとしては、例えば食事及び水分を摂取する際の補助、起床後の更衣、整髪、洗面等の補助、薬を服用するときの補助などを想定できる。そして、スタッフＴが行うべきケアの予定に関して、管理情報にはスタッフＴのスケジュール情報が含まれる。前述のように、スケジュール情報には、例えばスタッフＴの日ごと、週ごと等の作業スケジュールが予め設定されている。 The storage unit 501 provides information on occupants, occupancy rooms 101 (for example, room numbers), occupant care plans, and resident care needs (for example, the degree of care) as management information for caring for occupants in the occupancy 101 Are stored in association with each other. This management information is input by an operation on the personal computer 100b connected to the management server 100a or the director terminal 400, for example. The resident care plan in the management information indicates a schedule of care to be performed by the staff T. Among the management information, as care, for example, assistance when ingesting food and water, assistance for changing clothes after getting up, hairdressing, washing, etc., assistance when taking medicine, etc. can be assumed. Then, regarding the care schedule to be performed by the staff T, the management information includes schedule information of the staff T. As described above, in the schedule information, for example, a work schedule such as every day or every week of the staff T is set in advance.
　また、管理情報には入居者のケアにあたってスタッフＴが記録するケア記録情報が含まれる。このケア記録情報は、例えばスタッフ端末３００上で入力されて管理サーバー１００ａに送信され、記憶部５０１に記憶されるが、パーソナルコンピュータ１００ｂで入力されて記憶部５０１に記憶されてもよい。このケア記録情報には、例えば入居者の食事の摂取情報、水分の摂取情報、***情報、服薬情報などが含まれる。食事の摂取情報としては、例えば入居者が食べた主食及び副食の種類（名称）、主食量と副食量との比率などを想定できる。水分の摂取情報としては、例えば前回の水分摂取量、一日の水分摂取量、一日の水分摂取回数などを想定できる。***情報としては、例えば***の有無、排尿量、排便量、便質などを想定できる。なお、***情報については、入居者が介護用おむつ（パッド）を装着している場合、スタッフＴが介護用おむつを交換する際にそのおむつ内を目視で確認することで、ケア記録情報として記録することができる。一方、入居者が介護用おむつを装着していない場合、***情報に関する入居者の発言をそのままケア記録情報として記録すればよい。 Also, the management information includes care record information recorded by the staff T in care of the resident. For example, the care record information is input on the staff terminal 300 and transmitted to the management server 100a and stored in the storage unit 501, but may be input and stored in the storage unit 501 by the personal computer 100b. This care record information includes, for example, resident meal intake information, water intake information, excretion information, medication information, and the like. As meal intake information, for example, the types (names) of staple foods and supplementary meals eaten by the resident, the ratio between the staple meal amount and the supplementary meal amount, and the like can be assumed. As the water intake information, for example, the previous water intake, the daily water intake, the number of daily water intakes, and the like can be assumed. As the excretion information, for example, the presence / absence of excretion, the amount of urination, the amount of stool, the quality of stool can be assumed. In addition, about the excretion information, when a resident wears a nursing diaper (pad), when the staff T replaces the nursing diaper, the inside of the diaper is visually confirmed and recorded as care record information. can do. On the other hand, if the resident is not wearing a nursing diaper, the resident's remarks regarding the excretion information may be recorded as care record information.
　通信部５０２は外部機器、例えば動体検知ユニット１０、コールボタン１０３、スタッフ端末３００及びディレクタ端末４００との間で情報の入出力を行うためのインターフェースである。通信部５０２は送信回路、受信回路、アンテナなどを含んで構成される。管理サーバー１００ａは通信部５０２を介して、動体検知ユニット１０から出力される検知情報、コールボタン１０３から出力される呼出信号及びディレクタ端末４００から出力される指揮情報を受信して管理する。さらに、管理サーバー１００ａは通信部５０２を介して、スタッフＴの作業に係る通知をスタッフ端末３００に対して出力する。 The communication unit 502 is an interface for inputting and outputting information to and from external devices such as the moving object detection unit 10, the call button 103, the staff terminal 300, and the director terminal 400. The communication unit 502 includes a transmission circuit, a reception circuit, an antenna, and the like. The management server 100a receives and manages the detection information output from the moving object detection unit 10, the call signal output from the call button 103, and the command information output from the director terminal 400 via the communication unit 502. Furthermore, the management server 100 a outputs a notification related to the work of the staff T to the staff terminal 300 via the communication unit 502.
　位置判定部５０３は、例えばＣＰＵで構成され、スタッフＴの位置を判定する。位置判定部５０３は、例えばスタッフＴが所有するスタッフ端末３００との通信状態を含む通信結果、また動体検知ユニット１０による検知結果に基づきスタッフＴの位置を判定する。位置判定部５０３によるスタッフＴの位置判定の手法の詳細は、以下の通りである。 The position determination unit 503 is constituted by a CPU, for example, and determines the position of the staff T. The position determination unit 503 determines the position of the staff T based on, for example, a communication result including a communication state with the staff terminal 300 owned by the staff T or a detection result by the moving object detection unit 10. Details of the method for determining the position of the staff T by the position determination unit 503 are as follows.
　位置判定部５０３はアクセスポイントＡＰ及び通信回線２００を介してスタッフ端末３００と通信する際に、アクセスポイントＡＰとスタッフ端末３００との間で、例えばWi-Fi（登録商標）、Bluetooth（登録商標）等の電波強度（ＲＳＳＩ；Received Signal Strength Indication）を把握することができる。したがって、位置判定部５０３はこの電波強度に基づきスタッフ端末３００（スタッフＴ）がアクセスポイントＡＰに近づいたかどうか、すなわちアクセスポイントＡＰに対応する居室１０１に近づいたかどうかを判定することができる。 When the position determination unit 503 communicates with the staff terminal 300 via the access point AP and the communication line 200, for example, between the access point AP and the staff terminal 300, for example, Wi-Fi (registered trademark), Bluetooth (registered trademark). Or the like (RSSI; Received Signal Strength Strength Indication). Therefore, the position determination unit 503 can determine whether the staff terminal 300 (staff T) has approached the access point AP, that is, whether the staff terminal 300 (staff T) has approached the living room 101 corresponding to the access point AP, based on the radio wave intensity.
　アクセスポイントＡＰとスタッフ端末３００との間の電波強度が、例えば所定の閾値以上である場合にスタッフ端末３００が居室１０１に近い位置にある（スタッフＴの位置が居室１０１から近い）と判定され、閾値未満である場合にスタッフ端末３００が居室１０１から離れた位置にある（スタッフＴの位置が居室１０１から遠い）と判定される。また、位置判定部５０３はスタッフ端末３００（スタッフＴ）と居室１０１との間の距離を、電波強度の大きさに応じて複数段階で判定することも可能である。 When the radio field intensity between the access point AP and the staff terminal 300 is, for example, a predetermined threshold value or more, it is determined that the staff terminal 300 is close to the living room 101 (the position of the staff T is close to the living room 101). When it is less than the threshold value, it is determined that the staff terminal 300 is located away from the living room 101 (the position of the staff T is far from the living room 101). Further, the position determination unit 503 can determine the distance between the staff terminal 300 (staff T) and the living room 101 in a plurality of stages according to the magnitude of the radio wave intensity.
　なお、スタッフ端末３００の位置判定の手法には、例えばＧＰＳ、高度センサ、ＩＣタグなどを利用した他の手法を用いてもよい。 In addition, as a method for determining the position of the staff terminal 300, for example, another method using a GPS, an altitude sensor, an IC tag, or the like may be used.
　また、前述のように、動体検知ユニット１０は光学検出部２３によって取得された撮影画像に対する画像認識部２５による画像認識結果から、居室１０１内に複数人が存在するか否かを検知することができる。ここで、１人部屋の居室１０１内に複数人が存在する場合、居室１０１内には入居者以外にスタッフＴが含まれる可能性が高い。また、居室１０１が多床室である場合でも、居室１０１内で過ごす入居者の数よりも多い人数が検知されたとき、居室１０１内には複数の入居者以外にスタッフＴが含まれる可能性が高い。したがって、位置判定部５０３は動体検知ユニット１０によって居室１０１内で過ごす入居者の数よりも多い人数が検知された場合に、スタッフＴが居室１０１に入室したと判定することができる。 Further, as described above, the moving object detection unit 10 can detect whether there are a plurality of persons in the room 101 from the image recognition result by the image recognition unit 25 with respect to the captured image acquired by the optical detection unit 23. it can. Here, when there are a plurality of people in the room 101 of the single room, there is a high possibility that the staff T is included in the room 101 in addition to the resident. In addition, even when the living room 101 is a multi-bed room, if a larger number of residents than the number of tenants staying in the living room 101 is detected, there is a possibility that the living room 101 may include staff T in addition to a plurality of tenants. Is expensive. Therefore, the position determination unit 503 can determine that the staff T has entered the room 101 when the moving object detection unit 10 detects more people than the number of residents in the room 101.
　また、位置判定部５０３はディレクタ端末４００から出力されるケアディレクタＤによる指揮情報（スケジュール情報及び配置指示）に基づき、スタッフＴの位置を判定することもできる。位置判定部５０３は指揮情報のスケジュール情報に基づき、例えばスタッフＴの当日の作業エリアが施設の４階にある居室等である場合、当該スタッフＴのその日の位置を４階と判定する。また例えば、スタッフＴの作業エリアが１日のうち午前と、午後とで異なる場合、位置判定部５０３は時刻に応じてスタッフＴの位置を変更する。また、位置判定部５０３は指揮情報の配置指示に基づき、例えばケアディレクタＤがスタッフＴに対して施設の３階にある居室等に行くように指示した場合、当該スタッフＴの位置を３階と判定する。なお、担当エリアの区分の仕方は施設の階ごとに限定されるわけではなく、複数の階であってもよいし、１つの階、或いは複数の階のうちの特定の小エリアごと、居室ごと等に区分してもよい。 Also, the position determination unit 503 can determine the position of the staff T based on the command information (schedule information and arrangement instruction) by the care director D output from the director terminal 400. Based on the schedule information of the command information, the position determination unit 503 determines that the position of the staff T that day is the fourth floor when the work area of the staff T is a room on the fourth floor of the facility, for example. Further, for example, when the work area of the staff T is different between morning and afternoon in the day, the position determination unit 503 changes the position of the staff T according to the time. In addition, based on the instruction information arrangement instruction, for example, when the care director D instructs the staff T to go to a room on the third floor of the facility, the position determination unit 503 sets the position of the staff T as the third floor. judge. In addition, how to divide the area in charge is not limited to each floor of the facility, and may be a plurality of floors, one floor, or a specific small area of a plurality of floors, or each room You may divide into etc.
　通知エリア変更部５０４は、例えばＣＰＵで構成され、スタッフＴの位置に基づきスタッフＴのスタッフ端末３００が通知を受信可能なエリアを変更する。例えば、位置判定部５０３によってスタッフＴの位置が施設の４階と判定された場合、通知エリア変更部５０４は当該スタッフＴのスタッフ端末３００が通知を受信可能なエリアを４階に変更する。この場合、スタッフＴのスタッフ端末３００は４階以外のエリア、例えば２階、３階等に関する通知を受信することができない。 The notification area changing unit 504 is constituted by a CPU, for example, and changes the area where the staff terminal 300 of the staff T can receive the notification based on the position of the staff T. For example, when the position determination unit 503 determines that the position of the staff T is the fourth floor of the facility, the notification area changing unit 504 changes the area where the staff terminal 300 of the staff T can receive the notification to the fourth floor. In this case, the staff terminal 300 of the staff T cannot receive notifications regarding areas other than the fourth floor, for example, the second floor, the third floor, and the like.
　制御部５０５は、全体制御部５１１と、通知制御部５１２と、を備える。全体制御部５１１は、例えばＣＰＵで構成され、管理サーバー１００ａ全体の各部の動作を制御する。通知制御部５１２は、例えばＣＰＵで構成され、管理サーバー１００ａからスタッフ端末３００への情報の通知を制御する。 The control unit 505 includes an overall control unit 511 and a notification control unit 512. The overall control unit 511 is configured by a CPU, for example, and controls the operation of each part of the entire management server 100a. The notification control unit 512 includes, for example, a CPU, and controls notification of information from the management server 100a to the staff terminal 300.
　なお、全体制御部５１１及び通知制御部５１２は、同一のＣＰＵで構成されてもよい。また、制御部５０５は、全体制御部５１１及び通知制御部５１２と同様に、位置判定部５０３と、通知エリア変更部５０４と、を含む構成であっても良い。また、位置判定部５０３、通知エリア変更部５０４、全体制御部５１１及び通知制御部５１２はそれぞれ、例えばＣＰＵで構成されることとしたが、ＣＰＵの演算処理によってソフトウェア的に各種の機能が実現されてもよいし、それらの機能が電気的なハードウェア回路によって実現されてもよい。 Note that the overall control unit 511 and the notification control unit 512 may be configured by the same CPU. Further, the control unit 505 may include a position determination unit 503 and a notification area change unit 504, similarly to the overall control unit 511 and the notification control unit 512. In addition, the position determination unit 503, the notification area change unit 504, the overall control unit 511, and the notification control unit 512 are each configured by a CPU, for example, but various functions are realized in software by the arithmetic processing of the CPU. Alternatively, these functions may be realized by an electrical hardware circuit.
　続いて、本実施形態のケアサポートシステム１、及びケアサポートシステム１における情報処理方法の実施例について説明する。なお、説明の便宜上、介護施設Ｓ内において、アクセスポイントＡＰは１つの居室１０１に対応して設置されているものとする。 Subsequently, an example of the care support system 1 of the present embodiment and an information processing method in the care support system 1 will be described. For convenience of explanation, it is assumed that the access point AP is installed corresponding to one living room 101 in the care facility S.
　図７は、実施例１のケアサポートシステム１における情報処理の流れを示すフローチャートである。実施例１のケアサポートシステム１の動作が開始されると、管理サーバー１００ａは予め定められた任意のタイミングで、スタッフ端末３００または動体検知ユニット１０からスタッフＴの位置に係る情報を取得する（ステップＳ１１）。より具体的には、管理サーバー１００ａは、例えばアクセスポイントＡＰとスタッフ端末３００との間の電波強度、スタッフ端末３００のＧＰＳ、高度センサ、ＩＣタグなどの位置情報、動体検知ユニット１０による検知結果を取得する。 FIG. 7 is a flowchart showing a flow of information processing in the care support system 1 of the first embodiment. When the operation of the care support system 1 according to the first embodiment is started, the management server 100a acquires information on the position of the staff T from the staff terminal 300 or the moving body detection unit 10 at an arbitrary predetermined timing (step) S11). More specifically, the management server 100a displays, for example, the radio wave intensity between the access point AP and the staff terminal 300, the location information of the staff terminal 300 such as GPS, altitude sensor, and IC tag, and the detection result by the moving object detection unit 10. get.
　次に、位置判定部５０３はスタッフＴの位置を判定する（ステップＳ１２）。位置判定部５０３はスタッフ端末３００または動体検知ユニット１０から取得したスタッフＴの位置に係る情報を用いてスタッフＴの位置を判定する。 Next, the position determination unit 503 determines the position of the staff T (step S12). The position determination unit 503 determines the position of the staff T using information related to the position of the staff T acquired from the staff terminal 300 or the moving body detection unit 10.
　次に、管理サーバー１００ａはスタッフＴの現在の位置が、前回判定時と異なるか否かを判別する（ステップＳ１３）。スタッフＴの現在の位置が前回判定時と同じである場合（ステップＳ１３のＮｏ）、ステップＳ１１に戻って、新たな所定のタイミングでスタッフＴの位置に係る情報を取得する処理が継続される。 Next, the management server 100a determines whether or not the current position of the staff T is different from the previous determination (step S13). When the current position of the staff T is the same as that at the time of the previous determination (No in step S13), the process returns to step S11 and the process of acquiring information related to the position of the staff T at a new predetermined timing is continued.
　スタッフＴの現在の位置が前回判定時と異なる、すなわちスタッフＴが移動した場合（ステップＳ１３のＹｅｓ）、通知エリア変更部５０４はスタッフＴの新たな位置に基づきスタッフＴのスタッフ端末３００が通知を受信可能なエリアを変更する（ステップＳ１４）。より具体的には、例えば動体検知ユニット１０から取得したスタッフＴの位置が施設の居室１０１である場合、通知エリア変更部５０４はスタッフＴのスタッフ端末３００が通知を受信可能なエリアを居室１０１、居室１０１を含めた居室１０１の近隣の複数の居室、または居室１０１を含む階全体などに変更する。そして、ステップＳ１１に戻って、新たな所定のタイミングでスタッフＴの位置に係る情報を取得する処理が継続される。 When the current position of the staff T is different from the previous determination, that is, when the staff T has moved (Yes in step S13), the notification area changing unit 504 notifies the staff terminal 300 of the staff T based on the new position of the staff T. The receivable area is changed (step S14). More specifically, for example, when the position of the staff T acquired from the moving body detection unit 10 is the living room 101 of the facility, the notification area changing unit 504 sets the area where the staff terminal 300 of the staff T can receive the notification as the living room 101, The room is changed to a plurality of rooms near the room 101 including the room 101 or the entire floor including the room 101. And it returns to step S11 and the process which acquires the information which concerns on the position of the staff T at a new predetermined timing is continued.
　上記実施例１の構成によれば、ケアサポートシステム１において、位置判定部５０３によって判定されたスタッフＴの位置に基づき、通知エリア変更部５０４によってスタッフＴのスタッフ端末３００が通知を受信可能なエリアが変更される。これにより、スタッフＴがいずれのエリアに移動した場合であっても、移動先のエリアで行うべき作業の通知をスタッフＴが受けることが可能になる。例えば、スタッフＴが施設の３階での作業を終えて４階に移動した場合、通知エリア変更部５０４によってスタッフＴのスタッフ端末３００が通知を受信可能なエリアが４階に変更される。これにより、スタッフＴのスタッフ端末３００は４階以外のエリア、例えば２階、３階等に関する通知を受信しない。したがって、スタッフＴが４階にいるにもかかわらず２階、３階等に駆けつけなければならないといった非効率的な対応を回避することができる。すなわち、スタッフＴは４階にいる限り４階に係る作業に専念することができ、ケアの効率化を図ることが可能になる。 According to the configuration of the first embodiment, in the care support system 1, the area where the staff terminal 300 of the staff T can receive the notification by the notification area changing unit 504 based on the position of the staff T determined by the position determining unit 503. Is changed. Accordingly, even if the staff T moves to any area, the staff T can receive notification of work to be performed in the destination area. For example, when the staff T finishes the work on the third floor of the facility and moves to the fourth floor, the notification area changing unit 504 changes the area where the staff terminal 300 of the staff T can receive the notification to the fourth floor. Thereby, the staff terminal 300 of the staff T does not receive the notification regarding areas other than the fourth floor, for example, the second floor, the third floor, and the like. Therefore, it is possible to avoid an inefficient response that the staff T must rush to the second floor, the third floor, etc. even though the staff T is on the fourth floor. That is, as long as the staff T is on the 4th floor, the staff T can concentrate on the work related to the 4th floor, and can improve the efficiency of care.
　そして、ケアサポートシステム１は、位置判定部５０３がスタッフ端末３００または動体検知ユニット１０を用いてスタッフＴの位置を判定するので、スタッフＴの位置を知るための専用の検出装置等を新たに用意する必要がない。したがって、より一層効率的に、入居者のケアサポートを実施することが可能である。 In the care support system 1, since the position determination unit 503 determines the position of the staff T using the staff terminal 300 or the moving body detection unit 10, a dedicated detection device for knowing the position of the staff T is newly prepared. There is no need to do. Therefore, it is possible to carry out resident care support more efficiently.
　図８は、実施例２のケアサポートシステム１における情報処理の流れを示すフローチャートである。実施例２のケアサポートシステム１の動作が開始されると、管理サーバー１００ａは予め定められた任意のタイミングで、スタッフＴのスケジュール情報からスタッフＴの位置に係る情報を取得する（ステップＳ２１）。スケジュール情報には、例えばスタッフＴの日ごとの作業スケジュールが予め設定されている。スケジュール情報を確認することで、管理サーバー１００ａはスタッフＴがどの時間帯に、どのエリアで作業を行うかを把握することができる。 FIG. 8 is a flowchart showing the flow of information processing in the care support system 1 of the second embodiment. When the operation of the care support system 1 according to the second embodiment is started, the management server 100a acquires information related to the position of the staff T from the schedule information of the staff T at a predetermined arbitrary timing (step S21). For example, a work schedule for each day of the staff T is set in advance in the schedule information. By confirming the schedule information, the management server 100a can grasp in which time zone the staff T performs work in which area.
　次に、位置判定部５０３はスタッフＴのスケジュール情報に基づきスタッフＴの位置を判定する（ステップＳ２２）。より具体的には、位置判定部５０３はスケジュール情報に基づき、例えばこの後の時間帯のスタッフＴの作業エリアが施設の居室１０１である場合、当該スタッフＴの位置を居室１０１と判定する。 Next, the position determination unit 503 determines the position of the staff T based on the schedule information of the staff T (step S22). More specifically, based on the schedule information, the position determination unit 503 determines the position of the staff T as the living room 101 when the work area of the staff T in the subsequent time zone is the living room 101 of the facility, for example.
　次に、管理サーバー１００ａはスタッフＴのこの後の時間帯の位置が、前回判定時と異なるか否かを判別する（ステップＳ２３）。スタッフＴのこの後の時間帯の位置が前回判定時と同じである場合（ステップＳ２３のＮｏ）、ステップＳ２１に戻って、新たな所定のタイミングでスケジュール情報からスタッフＴの位置に係る情報を取得する処理が継続される。 Next, the management server 100a determines whether or not the position of the staff T after this time zone is different from the previous determination (step S23). If the position of the staff T in the subsequent time zone is the same as that at the time of the previous determination (No in step S23), the process returns to step S21, and information related to the position of the staff T is acquired from the schedule information at a new predetermined timing. To continue.
　スタッフＴのこの後の時間帯の位置が前回判定時と異なる、すなわちスケジュール情報に基づきスタッフＴが移動すると推測される場合（ステップＳ２３のＹｅｓ）、通知エリア変更部５０４はスタッフＴの新たな位置に基づきスタッフＴのスタッフ端末３００が通知を受信可能なエリアを変更する（ステップＳ２４）。より具体的には、例えば正午になり、スケジュール情報に基づき居室１０１の入居者を食事のために食堂へ連れて行くことになった場合、通知エリア変更部５０４はスタッフＴのスタッフ端末３００が通知を受信可能なエリアを食堂、食堂を含めた食堂周辺のエリア、または食堂を含む階全体などに変更する。そして、ステップＳ２１に戻って、新たな所定のタイミングでスケジュール情報からスタッフＴの位置に係る情報を取得する処理が継続される。 When the position of the staff T after this is different from the previous determination, that is, when it is estimated that the staff T moves based on the schedule information (Yes in step S23), the notification area changing unit 504 determines the new position of the staff T. Based on the above, the area where the staff terminal 300 of the staff T can receive the notification is changed (step S24). More specifically, for example, when it is noon and the occupant of the room 101 is taken to the dining room for a meal based on the schedule information, the notification area changing unit 504 is notified by the staff terminal 300 of the staff T. Can be changed to the cafeteria, the area around the cafeteria including the cafeteria, or the entire floor including the cafeteria. And it returns to step S21 and the process which acquires the information which concerns on the position of the staff T from schedule information at a new predetermined timing is continued.
　上記実施例２の構成によれば、ケアサポートシステム１において、位置判定部５０３によってスケジュール情報に基づきスタッフＴの位置が判定される。すなわち、スケジュール情報に基づきスタッフＴの次の移動先を推測することができ、スタッフＴの次の移動先に対応した通知をスタッフＴのスタッフ端末３００に届けることが可能になる。したがって、スタッフＴによるケアの効率をより一層向上させることができる。 According to the configuration of the second embodiment, the position of the staff T is determined by the position determination unit 503 based on the schedule information in the care support system 1. That is, the next destination of the staff T can be estimated based on the schedule information, and a notification corresponding to the next destination of the staff T can be delivered to the staff terminal 300 of the staff T. Therefore, the efficiency of care by the staff T can be further improved.
　図９は、実施例３のケアサポートシステム１における情報処理の流れを示すフローチャートである。実施例３のケアサポートシステム１の動作が開始されると、管理サーバー１００ａはディレクタ端末４００から出力されるケアディレクタＤによるスタッフＴに対する配置指示を受信したか否かを判別する（ステップＳ３１）。 FIG. 9 is a flowchart illustrating a flow of information processing in the care support system 1 according to the third embodiment. When the operation of the care support system 1 according to the third embodiment is started, the management server 100a determines whether an arrangement instruction for the staff T by the care director D output from the director terminal 400 is received (step S31).
　ケアディレクタＤは予め定められたスケジュールとは別に、状況に応じてスタッフＴに個別に配置指示を行う場合がある。例えば、急に施設のいずれかのエリアで人手を要する状況が発生した場合、ケアディレクタＤは当該エリアに向かうようにスタッフＴに個別に配置指示を行う。また、このようにあるエリアに多くのスタッフＴを集めた結果、別のエリアでスタッフＴが足りなくなった場合、ケアディレクタＤは当該エリアに向かうようにスタッフＴに個別に配置指示を行う。ケアディレクタＤによるスタッフＴに対する配置指示はディレクタ端末４００及び管理サーバー１００ａを介してスタッフ端末３００に送信される。 Care Director D may instruct the staff T individually to arrange according to the situation, apart from a predetermined schedule. For example, when a situation that requires human intervention suddenly occurs in any area of the facility, the care director D individually instructs the staff T to go to the area. In addition, as a result of collecting a large number of staffs T in a certain area as described above, when the staff T becomes insufficient in another area, the care director D individually instructs the staff T to go to the area. An arrangement instruction for the staff T by the care director D is transmitted to the staff terminal 300 via the director terminal 400 and the management server 100a.
　管理サーバー１００ａは、スタッフＴに対する配置指示を受信した場合（ステップＳ３１のＹｅｓ）、スタッフＴに対する配置指示からスタッフＴの位置に係る情報を取得する（ステップＳ３２）。 When the management server 100a receives an arrangement instruction for the staff T (Yes in step S31), the management server 100a acquires information on the position of the staff T from the arrangement instruction for the staff T (step S32).
　次に、位置判定部５０３はスタッフＴに対する配置指示に基づきスタッフＴの位置を判定する（ステップＳ３３）。より具体的には、位置判定部５０３はスタッフＴに対する配置指示に基づき、例えばケアディレクタＤがスタッフＴに対して施設の３階にある居室等に行くように指示した場合、当該スタッフＴの位置を３階と判定する。 Next, the position determination unit 503 determines the position of the staff T based on the arrangement instruction for the staff T (step S33). More specifically, based on the placement instruction for the staff T, for example, when the care director D instructs the staff T to go to a room on the third floor of the facility, for example, the position of the staff T Is determined as the third floor.
　次に、管理サーバー１００ａは配置指示に基づくスタッフＴの位置が、前回判定時と異なるか否かを判別する（ステップＳ３４）。配置指示に基づくスタッフＴの位置が前回判定時と同じである場合（ステップＳ３４のＮｏ）、ステップＳ３１に戻って、新たにケアディレクタＤによるスタッフＴに対する配置指示を受信したか否かを判別する処理が継続される。 Next, the management server 100a determines whether or not the position of the staff T based on the arrangement instruction is different from the previous determination (step S34). When the position of the staff T based on the placement instruction is the same as that at the previous determination (No in step S34), the process returns to step S31 to determine whether or not the placement instruction for the staff T by the care director D is newly received. Processing continues.
　配置指示に基づくスタッフＴの位置が前回判定時と異なる場合（ステップＳ３４のＹｅｓ）、通知エリア変更部５０４はスタッフＴの新たな位置に基づきスタッフＴのスタッフ端末３００が通知を受信可能なエリアを変更する（ステップＳ３５）。より具体的には、ケアディレクタＤによってスタッフＴに食堂に行くように配置指示が出された場合、通知エリア変更部５０４はスタッフＴのスタッフ端末３００が通知を受信可能なエリアを食堂、食堂を含めた食堂周辺のエリア、または食堂を含む階全体などに変更する。そして、ステップＳ３１に戻って、新たにケアディレクタＤによるスタッフＴに対する配置指示を受信したか否かを判別する処理が継続される。 When the position of the staff T based on the placement instruction is different from the previous determination (Yes in step S34), the notification area changing unit 504 selects an area where the staff terminal 300 of the staff T can receive the notification based on the new position of the staff T. Change (step S35). More specifically, when the care director D instructs the staff T to go to the cafeteria, the notification area changing unit 504 sets the area where the staff terminal 300 of the staff T can receive notifications to the cafeteria and cafeteria. Change to the area around the cafeteria, or the entire floor including the cafeteria. And it returns to step S31 and the process which discriminate | determines whether the arrangement | positioning instruction | indication with respect to the staff T by the care director D was newly received is continued.
　上記実施例３の構成によれば、ケアサポートシステム１において、位置判定部５０３によってスタッフＴに対する配置指示に基づきスタッフＴの位置が判定される。すなわち、ケアディレクタＤによるスタッフＴに対する配置指示に基づきスタッフＴの次の移動先を推測することができ、スタッフＴの次の移動先に対応した通知をスタッフＴのスタッフ端末３００に届けることが可能になる。したがって、スタッフＴによるケアの効率をより一層向上させることができる。 According to the configuration of the third embodiment, in the care support system 1, the position determination unit 503 determines the position of the staff T based on the arrangement instruction for the staff T. That is, it is possible to infer the next destination of the staff T based on the placement instruction for the staff T by the care director D, and it is possible to send a notification corresponding to the next destination of the staff T to the staff terminal 300 of the staff T. become. Therefore, the efficiency of care by the staff T can be further improved.
　また、管理サーバー１００ａがコールボタン１０３から出力される呼出信号を受信して管理するので、当該呼出信号に基づきケアディレクタＤによるスタッフＴに対する配置指示を推測することができる。したがって、スタッフＴの次の移動先に対応した通知を効率よくスタッフＴのスタッフ端末３００に届けることが可能になる。 In addition, since the management server 100a receives and manages the call signal output from the call button 103, an arrangement instruction for the staff T by the care director D can be estimated based on the call signal. Therefore, the notification corresponding to the next movement destination of the staff T can be efficiently delivered to the staff terminal 300 of the staff T.
　そして、実施例２及び３で示したように、位置判定部５０３がケアディレクタＤによる指揮情報（スケジュール情報及び配置指示）に基づきスタッフＴの位置を判定することで、スタッフＴの次の移動先を推測することが可能になる。したがって、スタッフＴの作業に係る通知を効率よくスタッフＴのスタッフ端末３００に届けることができる。すなわち、ケアサポートシステム１によれば、入居者に対して好適なケアを実施することが可能になる。 Then, as shown in the second and third embodiments, the position determination unit 503 determines the position of the staff T based on the command information (schedule information and arrangement instruction) by the care director D, so that the next destination of the staff T It becomes possible to guess. Therefore, the notification regarding the work of the staff T can be efficiently delivered to the staff terminal 300 of the staff T. That is, according to the care support system 1, it becomes possible to perform suitable care with respect to a resident.
〔その他〕
　以上、本発明の実施形態につき説明したが、本発明の範囲はこれに限定されるものではなく、発明の主旨を逸脱しない範囲で種々の変更を加えて実施することができる。例えば、実施例１、２及び３それぞれで説明した制御や処理を適宜組み合わせたり、相互に置き換えることも可能である。 [Others]
Although the embodiments of the present invention have been described above, the scope of the present invention is not limited to these embodiments, and various modifications can be made without departing from the spirit of the invention. For example, the controls and processes described in the first, second, and third embodiments can be appropriately combined or replaced with each other.
　例えば、ケアディレクタＤによる指揮情報（スケジュール情報及び配置指示）に基づきスタッフＴの次の移動先を推測し、スタッフＴの新たな位置に基づきスタッフ端末３００が通知を受信可能なエリアを変更した場合であっても、実際には当該エリアにスタッフＴが移動しない状況が生じることがある。この場合、スタッフ端末３００または動体検知ユニット１０から取得したスタッフＴの位置に係る情報を用いてスタッフＴの位置を判定すればよい。 For example, when the next movement destination of the staff T is estimated based on the command information (schedule information and arrangement instruction) by the care director D, and the area where the staff terminal 300 can receive the notification is changed based on the new position of the staff T However, there may be a situation where the staff T does not actually move to the area. In this case, what is necessary is just to determine the position of the staff T using the information regarding the position of the staff T acquired from the staff terminal 300 or the moving body detection unit 10.
　本発明は、例えば入居者の日常の生活を支援するケアサポートシステムに利用可能である。 The present invention can be used, for example, in a care support system that supports a resident's daily life.
　　　１　　　ケアサポートシステム
　　　１０　　　動体検知ユニット（検知ユニット）
　　　１００　　　スタッフステーション
　　　１００ａ　　　管理サーバー
　　　１０１　　　居室
　　　１０３　　　コールボタン（操作ユニット）
　　　３００　　　スタッフ端末
　　　４００　　　ディレクタ端末
　　　５０３　　　位置判定部
　　　５０４　　　通知エリア変更部
　　　Ｄ　　　ケアディレクタ
　　　Ｔ　　　スタッフ 1 Care support system 10 Motion detection unit (detection unit)
100 Staff station 100a Management server 101 Office 103 Call button (operation unit)
300 Staff terminal 400 Director terminal 503 Position determining unit 504 Notification area changing unit D Care director T Staff

Claims (11)

  1. 　ケアサポート対象者が過ごす居室内に設置され、前記居室内の前記対象者の状態を検知して検知情報を出力する検知ユニットと、
    　前記対象者を世話するスタッフを指揮監督するケアディレクタによる操作入力を受け付けるとともに、前記スタッフの配置に係る指揮情報を出力するディレクタ端末と、
    　前記検知ユニットから出力される前記検知情報及び前記ディレクタ端末から出力される前記指揮情報を受信して管理するとともに、前記スタッフの作業に係る通知を出力する管理サーバーと、
    　前記スタッフに所持され、前記管理サーバーから出力される前記通知を受信して出力するスタッフ端末と、
    を含み、
    　前記管理サーバーは、
    　前記スタッフの位置を判定する位置判定部と、
    　前記スタッフの位置に基づき当該スタッフの前記スタッフ端末が前記通知を受信可能なエリアを変更する通知エリア変更部と、
    を備える、ケアサポートシステム。     A detection unit that is installed in a room where a care support target person spends, detects a state of the target person in the room, and outputs detection information;
    A director terminal that receives operation input by a care director who directs and supervises a staff who takes care of the target person, and outputs command information related to the arrangement of the staff;
    A management server that receives and manages the detection information output from the detection unit and the command information output from the director terminal, and outputs a notification relating to the work of the staff;
    A staff terminal possessed by the staff and receiving and outputting the notification output from the management server;
    Including
    The management server is
    A position determination unit for determining the position of the staff;
    A notification area changing unit that changes an area where the staff terminal of the staff can receive the notification based on the position of the staff;
    A care support system.
  2. 　前記位置判定部は、前記スタッフ端末または前記検知ユニットを用いて前記スタッフの位置を判定する、請求項１に記載のケアサポートシステム。 The care support system according to claim 1, wherein the position determination unit determines the position of the staff using the staff terminal or the detection unit.
  3. 　前記位置判定部は、前記指揮情報に基づき前記スタッフの位置を判定する、請求項１または請求項２に記載のケアサポートシステム。 The care support system according to claim 1 or 2, wherein the position determination unit determines the position of the staff based on the command information.
  4. 　前記指揮情報は、前記スタッフの作業スケジュールが予め設定されたスケジュール情報を含み、
    　前記位置判定部は、前記スケジュール情報に基づき前記スタッフの位置を判定する、請求項３に記載のケアサポートシステム。     The command information includes schedule information in which the work schedule of the staff is preset,
    The care support system according to claim 3, wherein the position determination unit determines the position of the staff based on the schedule information.
  5. 　前記指揮情報は、前記ケアディレクタによる前記スタッフに対する配置指示を含み、
    　前記位置判定部は、前記配置指示に基づき前記スタッフの位置を判定する、請求項３に記載のケアサポートシステム。     The command information includes an arrangement instruction for the staff by the care director,
    The care support system according to claim 3, wherein the position determination unit determines the position of the staff based on the placement instruction.
  6. 　前記対象者の入力操作に応じて、前記スタッフを呼び出すための呼出信号を出力する操作ユニットを備え、
    　前記管理サーバーは、前記操作ユニットから出力される前記呼出信号を受信して管理する、請求項１から請求項５のいずれかに記載のケアサポートシステム。     In response to the input operation of the subject, an operation unit that outputs a call signal for calling the staff,
    The care management system according to any one of claims 1 to 5, wherein the management server receives and manages the call signal output from the operation unit.
  7. 　ケアサポートシステムにおける情報処理方法であって、
    　ケアサポート対象者を世話するスタッフの位置を判定する工程と、
    　前記スタッフの位置に基づき当該スタッフが所持するスタッフ端末が前記スタッフの作業に係る通知を受信可能なエリアを変更する工程と、
    を含む、情報処理方法。     An information processing method in a care support system,
    Determining the position of a staff member who cares for a care support person;
    Changing the area in which the staff terminal possessed by the staff can receive notifications related to the work of the staff based on the position of the staff;
    Including an information processing method.
  8. 　前記スタッフの位置は、前記スタッフ端末、または前記対象者が過ごす居室内に設置され、前記居室内の前記対象者の状態を検知して検知情報を出力する検知ユニットを用いて判定される、請求項７に記載の情報処理方法。 The position of the staff is determined using a detection unit that is installed in the staff terminal or a living room where the target person spends, detects a state of the target person in the living room, and outputs detection information. Item 8. The information processing method according to Item 7.
  9. 　前記スタッフの配置に係る指揮情報を取得する工程を含み、
    　前記スタッフの位置が、前記指揮情報に基づき判定される、請求項７に記載の情報処理方法。     Including the step of obtaining command information relating to the arrangement of the staff,
    The information processing method according to claim 7, wherein the position of the staff is determined based on the command information.
  10. 　前記指揮情報は、前記スタッフの作業スケジュールが予め設定されたスケジュール情報を含み、
    　前記スタッフの位置が、前記スケジュール情報に基づき判定される、請求項９に記載の情報処理方法。     The command information includes schedule information in which the work schedule of the staff is preset,
    The information processing method according to claim 9, wherein the position of the staff is determined based on the schedule information.
  11. 　前記指揮情報は、前記ケアディレクタによる前記スタッフに対する配置指示を含み、
    　前記スタッフの位置が、前記配置指示に基づき判定される、請求項９に記載の情報処理方法。     The command information includes an arrangement instruction for the staff by the care director,
    The information processing method according to claim 9, wherein the position of the staff is determined based on the arrangement instruction.
PCT/JP2019/014171 2018-05-08 2019-03-29 Care support system and information processing method WO2019216055A1 (en)

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