WO2019015376A1 - Method for studying air conditioner fault checking - Google Patents
Method for studying air conditioner fault checking Download PDFInfo
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- WO2019015376A1 WO2019015376A1 PCT/CN2018/085272 CN2018085272W WO2019015376A1 WO 2019015376 A1 WO2019015376 A1 WO 2019015376A1 CN 2018085272 W CN2018085272 W CN 2018085272W WO 2019015376 A1 WO2019015376 A1 WO 2019015376A1
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/32—Responding to malfunctions or emergencies
- F24F11/38—Failure diagnosis
Definitions
- the invention relates to a method for inspecting an air conditioner fault, and in particular to a method for air conditioning fault check learning.
- Air conditioners especially the central air conditioners of enterprises, generally have “faults” on the main control panel when a fault occurs.
- the fault type cannot be judged, the fault type needs manual inspection. After the fault is eliminated, the fault can be eliminated, and the air conditioner can re-send the cold air. Or hot air.
- the air conditioner fails, it may involve the main control switch of the air conditioner, which involves the problem of the roofing machine.
- the high-floor can be checked to the roof in time, but the enterprise on the lower floor is inconvenient to go upstairs, and the building is not convenient.
- the top channel may also be closed by the property and requires approval to pass, so that for electronics and bioenterprises, temperature imbalances can have very large consequences.
- the present invention provides an air conditioning fault check learning method for the above technical problem.
- the air conditioner can automatically check and automatically match the type of the problem, automatically record the problem type and automatically eliminate the problem from normal operation.
- An air conditioning fault check learning method characterized in that:
- the upper computer of the air conditioner includes a processor and a storage module
- the air conditioner includes a fault processing unit that is in communication connection with a host computer of the air conditioner;
- the fault processing unit includes a program editor
- the storage module stores an automatic processing program of a known type of fault code
- the method includes the following steps:
- the processor performs self-test on the air conditioner, and starts a self-test program. If there is no fault, the self-test is started again in the next cycle; if there is a fault, the process proceeds to step SS2;
- the self-test determines the fault type, if it is a known fault, the processor addresses the storage module to find an automatic processing program corresponding to the known type of fault code, the processing The device performs processing according to the automatic processing program, and sends the processing result to the fault processing unit; if the fault is unknown, then proceeds to step SS3;
- the processor sends a message that the fault is unknown to the fault processing unit, and names the code of the unknown fault, such as QZ001;
- the user receives the unknown fault through the fault processing unit, performs manual troubleshooting, finds the cause, records the solution, and translates the solution into a program language recorded in the fault processing unit, and confirms;
- the fault processing unit sends a program language for the unknown fault to the processor of the upper computer, and the processor performs the processing according to the instruction of the programming language. If the fault is resolved, the processor will The program language and the fault naming code are sent to the storage module, and the fault naming code QZ001 is matched with the fault detected by the self-test program and saved in the self-test program; if the fault is not resolved, the program is transferred to Step SS6;
- the user again troubleshoots the fault, and repeats the SS4 step until the fault is resolved in the step SS5.
- the air conditioner can continuously learn the fault processing method and increase the fault solution, so that the air conditioner can automatically solve the fault when the next fault is encountered next time. , or automatically send a fault code to the user through the fault handling unit, so that the user can solve the fault.
- the air conditioner In the event of a fault in the air conditioner, it is basically a problem every time to manually detect the fault, and generally the air conditioner may detect what the fault code is, but the panel display is only the fault word, and the user cannot accurately obtain the fault code. Targeted troubleshooting.
- the upper computer of the air conditioner includes a processor and a storage module; the air conditioner includes a fault processing unit that is in communication connection with a host computer of the air conditioner; and the fault processing unit includes a program editor;
- the storage module stores an automatic processing program of a known type of fault code; the fault processing unit may be a programmable remote controller having a display interface.
- the self-test program of the air conditioner is started by the programmable remote controller.
- the self-test program runs and the air conditioner is self-checked.
- the air conditioner When the air conditioner leaves the factory, it will calibrate the simple faults that occur during the operation of the air conditioner, and propose a solution.
- Some solutions are procedural solutions, that is, they can be solved by software or switching machines, and some solutions are not only procedural. The steps must be manually assisted by the user.
- the calibration fault code is Q001/Q002.
- the self-test program runs. When no problem is found and the air conditioner can run normally, the time of the next self-test can be set. If there is a fault, it needs to be solved.
- the self-test program After the self-test program detects the fault, it determines the type code of the fault. If the self-test program determines that the type code of the fault is Q007, the self-test program sends an instruction to the processor, and the processor addresses the memory module in the storage module. Find the fault code of Q007, and then the storage module sends the fault automatic processing program corresponding to the Q007 code to the processor, the processor processes according to the fault automatic processing program, and sends the processing progress to the fault processing at any time.
- the unit allows the user to visually see the fault handling situation, or when manual cooperation is required, the user can take timely measures to solve the fault.
- the failure of the air conditioner is a fault that is not described in the self-test procedure.
- the self-test program cannot determine the type of the fault, and the fault without the fault type is not recorded at the factory.
- the self-test program sends the detected unknown fault to the processor, and the processor sends a message with unknown fault to the fault handling unit, and names the fault of the location, such as QZ001 (Q represents a problem, Z can On behalf of customization, of course, the naming can be edited).
- the fault handling unit can make a reminder to let the user know that the air conditioner has a fault, such as pushing a message to the mobile phone bound to the fault handling unit; or directly voice the air conditioner fault, or vibrating the reminder, of course, It can be any other way that any user can receive.
- the user After receiving the fault message, the user performs manual troubleshooting, finds out the cause, and records the solution, and then translates the solution into a processor-executable program language of the air conditioner to record the fault processing unit, and confirms after the recording is completed. .
- the fault handling unit After confirmation, the fault handling unit sends the programming language to the processor, which performs fault processing in accordance with the instructions of the programming language.
- the processor sends the above programming language and the fault named QZ001 to the storage module for storage.
- the air conditioner If the fault is still not processed by the above program language command, and the air conditioner still reports an error, perform manual troubleshooting again, find the cause again, and modify the above programming language. After the modification, confirm and send it to the processor for execution. Looping until the modified programming language sent to the processor can solve the fault perfectly.
- the processor then sends the modified programming language and fault naming to the storage module for storage, and at the same time, the fault is named QZ001 and the self-test program is checked. The faults are matched and the fault naming is saved in the self-test program so that the next time the same fault occurs, the self-test routine can detect the fault and match the corresponding fault code QZ001.
- the air conditioner can continuously learn the fault processing method and increase the fault solution, so that the air conditioner can automatically solve the fault when the next fault is encountered next time. , or automatically send a fault code to the user through the fault handling unit, so that the user can solve the fault.
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- Combustion & Propulsion (AREA)
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Abstract
A method for studying air conditioner fault checking. An upper computer of an air conditioner comprises a processor and a storage module, wherein the air conditioner comprises a fault processing unit communicatively connected to the upper computer of the air conditioner, and the fault processing unit comprises a program editor; and the storage module stores an automatic handling program for a known type of fault code. By means of cooperation between a program editor and a processor, an air conditioner can continuously study a method for fault processing and increase solutions for resolving faults, such that the air conditioner can try to automatically resolve a fault the next time the air conditioner encounters the same fault, or automatically send a fault code to a user by means of a fault processing unit so as to facilitate the resolution of the fault by the user.
Description
本发明涉及一种空调故障的检查方法,具体涉及一种空调故障检查学习的方法。The invention relates to a method for inspecting an air conditioner fault, and in particular to a method for air conditioning fault check learning.
空调、特别是企业的中央空调,在出现故障的时候一般在主控面板上出现“故障”,当无法判断故障类型时,故障类型需要人工检查,排除后故障才能消除,并且空调才能重新送冷风或者热风。Air conditioners, especially the central air conditioners of enterprises, generally have “faults” on the main control panel when a fault occurs. When the fault type cannot be judged, the fault type needs manual inspection. After the fault is eliminated, the fault can be eliminated, and the air conditioner can re-send the cold air. Or hot air.
一旦空调出现故障,可能涉及到空调主控开关,涉及到楼顶机的问题,驻在高楼层的可以及时到楼顶去进行检查,但是驻低楼层的企业,上楼顶不方便,而且楼顶的通道可能也被物业关闭,需要批准才能通行,这样,对于电子、生物企业来说,温度的失衡可能会导致非常大的后果。Once the air conditioner fails, it may involve the main control switch of the air conditioner, which involves the problem of the roofing machine. The high-floor can be checked to the roof in time, but the enterprise on the lower floor is inconvenient to go upstairs, and the building is not convenient. The top channel may also be closed by the property and requires approval to pass, so that for electronics and bioenterprises, temperature imbalances can have very large consequences.
本发明针对上述的技术问题提供一种空调故障检查学习方法,通过该方法,可以使得空调自查、自动匹配问题类型,自动记录问题类型并自动消除问题正常运行。The present invention provides an air conditioning fault check learning method for the above technical problem. By this method, the air conditioner can automatically check and automatically match the type of the problem, automatically record the problem type and automatically eliminate the problem from normal operation.
本发明的技术方案如下:The technical solution of the present invention is as follows:
一种空调故障检查学习方法,其特征在于:An air conditioning fault check learning method, characterized in that:
所述空调的上位机包括处理器、存储模块;The upper computer of the air conditioner includes a processor and a storage module;
所述空调包括与所述空调的上位机进行通讯连接的故障处理单元;The air conditioner includes a fault processing unit that is in communication connection with a host computer of the air conditioner;
所述故障处理单元包括程序编辑器;The fault processing unit includes a program editor;
所述存储模块存储已知类型故障代码的自动处理程序;The storage module stores an automatic processing program of a known type of fault code;
所述方法包括如下步骤:The method includes the following steps:
SS1,所述处理器对所述空调进行自检,启动自检程序,若无故障,则下个周期再次启动自检;若存在故障,则转入步骤SS2;SS1, the processor performs self-test on the air conditioner, and starts a self-test program. If there is no fault, the self-test is started again in the next cycle; if there is a fault, the process proceeds to step SS2;
SS2,所述自检判断所述故障类型,若为已知故障,则所述处理器对所述存储模块寻址,找出与所述已知类型故障代码对应的自动处理程序,所述处理器根据所述自动处理程序进行处理,并将处理结果发送至所述故障处理单元;若故障未知,则转入步骤SS3;SS2, the self-test determines the fault type, if it is a known fault, the processor addresses the storage module to find an automatic processing program corresponding to the known type of fault code, the processing The device performs processing according to the automatic processing program, and sends the processing result to the fault processing unit; if the fault is unknown, then proceeds to step SS3;
SS3,所述处理器将故障未知的消息发送给所述故障处理单元,并将该未知的故障的代码进行命名,如QZ001;SS3, the processor sends a message that the fault is unknown to the fault processing unit, and names the code of the unknown fault, such as QZ001;
SS4,用户通过所述故障处理单元接收到所述未知的故障,进行人工排查,找出原因,记录解决方案,并将所述解决方案翻译为程序语言记录在所述故障处理单元,并确认;SS4, the user receives the unknown fault through the fault processing unit, performs manual troubleshooting, finds the cause, records the solution, and translates the solution into a program language recorded in the fault processing unit, and confirms;
SS5,所述故障处理单元发送针对上述未知的故障的程序语言到所述上位机的处理器,所述处理器按照所述程序语言的指令进行故常处理,若故障解决,则所述处理器将所述程序语言以及上述的故障命名代码发送至所述存储模块,同时将故障命名代码QZ001与自检程序检查到的故障相匹配并保存在自检程序中;若故障未解决,则转入到步骤SS6;SS5, the fault processing unit sends a program language for the unknown fault to the processor of the upper computer, and the processor performs the processing according to the instruction of the programming language. If the fault is resolved, the processor will The program language and the fault naming code are sent to the storage module, and the fault naming code QZ001 is matched with the fault detected by the self-test program and saved in the self-test program; if the fault is not resolved, the program is transferred to Step SS6;
SS6,用户再次对故障进行排查,重复所述SS4步骤,直至所述步骤SS5中故障解决。SS6, the user again troubleshoots the fault, and repeats the SS4 step until the fault is resolved in the step SS5.
通过上述的技术方案,通过存储模块和故障处理单元的配合,可以使得所述空调不断学习故障处理的方法,并增加故障的解决方案,使得空调在下次遇到相同故障时,可以尝试自动解决故障,或者自动通过故障处理单元向用户发送故障代码,以便用户解决故障。Through the above technical solution, through cooperation between the storage module and the fault processing unit, the air conditioner can continuously learn the fault processing method and increase the fault solution, so that the air conditioner can automatically solve the fault when the next fault is encountered next time. , or automatically send a fault code to the user through the fault handling unit, so that the user can solve the fault.
空调在出现故障时,基本都是人工每次去检测出现的问题,而且一般空调可能检测到出现的故障代码是什么,但是,面板显示仅仅只是故障二字,用户无法精确得到故障的代码而去针对性的解决故障。In the event of a fault in the air conditioner, it is basically a problem every time to manually detect the fault, and generally the air conditioner may detect what the fault code is, but the panel display is only the fault word, and the user cannot accurately obtain the fault code. Targeted troubleshooting.
一种空调故障检查学习方法,所述空调的上位机包括处理器、存储模块;所述空调包括与所述空调的上位机进行通讯连接的故障处理单元;所述故障处理单元包括程序编辑器;所述存储模块存储已知类型故障代码的自动处理程序;所述的故障处理单元可以是具有显示界面的可编程遥控器。An air conditioner fault check learning method, the upper computer of the air conditioner includes a processor and a storage module; the air conditioner includes a fault processing unit that is in communication connection with a host computer of the air conditioner; and the fault processing unit includes a program editor; The storage module stores an automatic processing program of a known type of fault code; the fault processing unit may be a programmable remote controller having a display interface.
当空调出现故障时,或者用户对空调进行维护时,先通过可编程的遥控器启动空调的自检程序。When the air conditioner fails, or when the user performs maintenance on the air conditioner, the self-test program of the air conditioner is started by the programmable remote controller.
自检程序运行,会对空调进行自查。The self-test program runs and the air conditioner is self-checked.
空调出厂时,会针对空调运行时出现的简单故障进行标定,并提出解决方案,解决方案有些是程序式的解决方案,即通过软件或者开关机就能解决的,而有些解决方案除了是程序式的步骤,必须需要用户进行手工辅助。标定的故障代码如Q001/Q002等。When the air conditioner leaves the factory, it will calibrate the simple faults that occur during the operation of the air conditioner, and propose a solution. Some solutions are procedural solutions, that is, they can be solved by software or switching machines, and some solutions are not only procedural. The steps must be manually assisted by the user. The calibration fault code is Q001/Q002.
自检程序运行,当没有发现任何问题,空调可正常运行时,则可设定下次自检的时间,若存在故障,则需要去解决。The self-test program runs. When no problem is found and the air conditioner can run normally, the time of the next self-test can be set. If there is a fault, it needs to be solved.
自检程序检查到故障后,判断故障的类型代码,如自检程序判断到故障的类型代码为Q007,则自检程序发送指令到处理器,处理器对存储模块进行寻址操作,在存储模块中找到Q007的故障代码,然后,存储模块将与Q007代码对应的故障自动处理程序发送到处理器,所述处理器按照故障自动处理程序进行处理,并随时将处理进度发送至所述的故障处理单元,使得用户可以直观看见故障处理的情况,或者当需要人工配合时,用户可以及时采取措施以配合解决故障。After the self-test program detects the fault, it determines the type code of the fault. If the self-test program determines that the type code of the fault is Q007, the self-test program sends an instruction to the processor, and the processor addresses the memory module in the storage module. Find the fault code of Q007, and then the storage module sends the fault automatic processing program corresponding to the Q007 code to the processor, the processor processes according to the fault automatic processing program, and sends the processing progress to the fault processing at any time. The unit allows the user to visually see the fault handling situation, or when manual cooperation is required, the user can take timely measures to solve the fault.
但是,更多时候,空调发生的故障为自检程序中未记载的故障,此时,自检程序无法判断故障的类型,没有故障类型的故障也没有在出厂时作任何代码的记载。此时,自检程序将检查到的未知故障发送给处理器,所述处理器将故障未知的消息发送给故障处理单元,并将该位置的故障进行命名,如QZ001(Q代表问题,Z可代表自定义,当然,命名可以编辑)。However, more often, the failure of the air conditioner is a fault that is not described in the self-test procedure. At this time, the self-test program cannot determine the type of the fault, and the fault without the fault type is not recorded at the factory. At this time, the self-test program sends the detected unknown fault to the processor, and the processor sends a message with unknown fault to the fault handling unit, and names the fault of the location, such as QZ001 (Q represents a problem, Z can On behalf of customization, of course, the naming can be edited).
故障处理单元接收到故障代码后,可以进行提醒,让用户知道空调出现了故障,如向与该故障处理单元绑定的手机进行推送消息;或者直接语音播报空调故障,或者振动提醒,当然,也可以是任何用户可以接收到的其他方式。After receiving the fault code, the fault handling unit can make a reminder to let the user know that the air conditioner has a fault, such as pushing a message to the mobile phone bound to the fault handling unit; or directly voice the air conditioner fault, or vibrating the reminder, of course, It can be any other way that any user can receive.
用户接收到该故障消息后,进行人工排查,找出原因,并记录解决方案,然后将解决方案翻译为空调的处理器可执行的程序语言记录到所述的故障处理单元,记录完之后进行确认。After receiving the fault message, the user performs manual troubleshooting, finds out the cause, and records the solution, and then translates the solution into a processor-executable program language of the air conditioner to record the fault processing unit, and confirms after the recording is completed. .
确认后,所述故障处理单元将程序语言发送到处理器,所述处理器按照所述程序语言的指令进行故障处理。After confirmation, the fault handling unit sends the programming language to the processor, which performs fault processing in accordance with the instructions of the programming language.
若是通过上述程序语言的指令,故障被处理掉,空调回复正常,则所述处理器将上述的程序语言以及上述的故障命名QZ001发送至所述的存储模块进行存储。If the fault is processed and the air conditioner returns to normal through the instruction of the above programming language, the processor sends the above programming language and the fault named QZ001 to the storage module for storage.
若是通过上述程序语言的指令,故障仍然没有被处理掉,空调仍然报错,则再次进行人工排查,再次找原因,并修改上述的程序语言,修改完之后再确认并发送给处理器去执行,如此循环,直至发送给处理器的修改后的程序语言能完美解决故障,所述处理器再讲修改后的程序语言和故障命名发送到存储模块进行存储,同时将故障命名QZ001与自检程序检查到的故障相匹配并将故障命名保存在自检程序中,使得下次出现相同的故障时,自检程序能检测到该故障并匹配对应的故障代码QZ001。If the fault is still not processed by the above program language command, and the air conditioner still reports an error, perform manual troubleshooting again, find the cause again, and modify the above programming language. After the modification, confirm and send it to the processor for execution. Looping until the modified programming language sent to the processor can solve the fault perfectly. The processor then sends the modified programming language and fault naming to the storage module for storage, and at the same time, the fault is named QZ001 and the self-test program is checked. The faults are matched and the fault naming is saved in the self-test program so that the next time the same fault occurs, the self-test routine can detect the fault and match the corresponding fault code QZ001.
通过上述的技术方案,通过存储模块和故障处理单元的配合,可以使得所述空调不断学习故障处理的方法,并增加故障的解决方案,使得空调在下次遇到相同故障时,可以尝试自动解决故障,或者自动通过故障处理单元向用户发送故障代码,以便用户解决故障。Through the above technical solution, through cooperation between the storage module and the fault processing unit, the air conditioner can continuously learn the fault processing method and increase the fault solution, so that the air conditioner can automatically solve the fault when the next fault is encountered next time. , or automatically send a fault code to the user through the fault handling unit, so that the user can solve the fault.
Claims (4)
- 一种空调故障检查学习方法,其特征在于:An air conditioning fault check learning method, characterized in that:所述空调的上位机包括处理器、存储模块;The upper computer of the air conditioner includes a processor and a storage module;所述空调包括与所述空调的上位机进行通讯连接的故障处理单元;The air conditioner includes a fault processing unit that is in communication connection with a host computer of the air conditioner;所述故障处理单元包括程序编辑器;The fault processing unit includes a program editor;所述存储模块存储已知类型故障代码以及已知类型故障代码的自动处理程序;The storage module stores an automatic processing program of a known type of fault code and a known type of fault code;所述方法包括如下步骤:The method includes the following steps:SS1,所述处理器对所述空调进行自检,启动自检程序,若无故障,则下个周期再次启动自检程序;若存在故障,则转入步骤SS2;SS1, the processor performs self-test on the air conditioner, and starts a self-test program. If there is no fault, the self-test program is started again in the next cycle; if there is a fault, the process proceeds to step SS2;SS2,所述自检程序判断所述故障类型,若为已知故障,则所述处理器对所述存储模块寻址,找出与所述已知类型故障代码对应的自动处理程序,所述处理器根据所述自动处理程序进行处理,并将处理结果发送至所述故障处理单元;若故障未知,则转入步骤SS3;SS2, the self-test program determines the fault type, if it is a known fault, the processor addresses the storage module to find an automatic processing program corresponding to the known type fault code, The processor performs processing according to the automatic processing program, and sends the processing result to the fault processing unit; if the fault is unknown, then proceeds to step SS3;SS3,所述处理器将故障未知的消息发送给所述故障处理单元,并将该未知的故障的代码进行命名,如QZ001;SS3, the processor sends a message that the fault is unknown to the fault processing unit, and names the code of the unknown fault, such as QZ001;SS4,用户通过所述故障处理单元接收到所述未知的故障,进行人工排查,找出原因,记录解决方案,并将所述解决方案翻译为所述处理器可处理的程序语言,通过所述程序编辑器记录在所述故障处理单元,并确认;SS4, the user receives the unknown fault through the fault processing unit, performs manual troubleshooting, finds the cause, records the solution, and translates the solution into a program language that the processor can process, by using the a program editor is recorded in the fault handling unit and confirmed;SS5,所述故障处理单元发送针对上述未知的故障的程序语言到所述上位机的处理器,所述处理器按照所述程序语言的指令进行故常处理,若故障解决,则所述处理器将所述程序语言以及上述的故障命名代码发送至所述存储模块进行存储,同时将所述故障命名的代码QZ001与自检程序检查到的故障进行匹配并保存在自检程序中;若故障未解决,则转入到步骤SS6;SS5, the fault processing unit sends a program language for the unknown fault to the processor of the upper computer, and the processor performs the processing according to the instruction of the programming language. If the fault is resolved, the processor will The program language and the fault naming code are sent to the storage module for storage, and the fault named code QZ001 is matched with the fault detected by the self-test program and saved in the self-test program; if the fault is not resolved , then proceeds to step SS6;SS6,用户再次对故障进行排查,重复所述SS4步骤,直至所述步骤SS5中故障解决。SS6, the user again troubleshoots the fault, and repeats the SS4 step until the fault is resolved in the step SS5.
- 根据权利要求1所述的一种空调故障检查学习的方法,其特征在于,在所述步骤SS5中,在对所述故障命名代码进行存储时,用户可通过所述故障处理单元对其进行修改。The air conditioning fault check learning method according to claim 1, wherein in the step SS5, when the fault naming code is stored, the user can modify the fault naming code through the fault processing unit. .
- 根据权利要求1所述的一种空调故障检查学习的方法,其特征在于,在所述步骤SS4中,故障处理单元接收到未知的故障后,所述故障处理单元对用户进行提醒。The air conditioning fault check learning method according to claim 1, wherein in the step SS4, after the fault processing unit receives an unknown fault, the fault processing unit alerts the user.
- 根据权利要求3所述的一种空调故障检查学习的方法,其特征在于,所述提醒的方式为向与该故障处理单元绑定的手机进行推送消息;或者直接语音播报空调故障;或者振动提醒。The method of claim 3, wherein the reminding is performed by pushing a message to a mobile phone bound to the fault processing unit; or directly reporting an air conditioning fault; or vibrating a reminder .
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