WO2012041036A1 - 一种回复信息的方法、装置和终端 - Google Patents
一种回复信息的方法、装置和终端 Download PDFInfo
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- WO2012041036A1 WO2012041036A1 PCT/CN2011/071290 CN2011071290W WO2012041036A1 WO 2012041036 A1 WO2012041036 A1 WO 2012041036A1 CN 2011071290 W CN2011071290 W CN 2011071290W WO 2012041036 A1 WO2012041036 A1 WO 2012041036A1
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- information
- event
- terminal
- calling terminal
- called terminal
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/642—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form
Definitions
- the present invention relates to the field of information automatic reply technology, and in particular, to a method, device and terminal for replying information. Background technique
- the user may not answer or reply when receiving a call or text message on certain occasions (such as a meeting).
- the user since the calling user cannot obtain the user's response, the user may continually make a call or send a text message to the user without knowing, and the user cannot notify the calling user that the information is currently unavailable or inconvenient.
- Embodiments of the present invention provide a method, a device, and a terminal for replying information, which are used to automatically reply information to a calling terminal when the user cannot or does not conveniently reply to the information.
- a method of replying to information including:
- the called terminal After receiving the incoming call from the calling terminal, the called terminal extracts event information from the event record; the called terminal constructs the event information as the notification information to be sent to the calling terminal.
- the method further includes: after the called terminal receives the event information from the event record after receiving the incoming call from the calling terminal, the method further includes:
- the called terminal determines that the automatic reply information function is enabled.
- the type of the incoming call is a call request
- the method further includes:
- the called terminal terminates the call request after determining that the automatic reply information function is turned on.
- the called terminal constructs the event information as the notification information to be sent to the calling terminal, and the method includes: the called terminal embeds the event information into the preset template information to construct the notification information, and sends the notification information to the calling terminal. .
- the event record includes one or more of a schedule, a memo, and a notebook;
- the event information includes one or more of topic information, start time, end time, and location.
- a device for replying to information including:
- An extraction module configured to extract event information from the event record after receiving the incoming call from the calling terminal
- a sending module configured to configure the event information extracted by the extraction module to send the notification information to the calling terminal.
- the device further includes:
- the query module is configured to query whether to enable the automatic reply information function after receiving the incoming call from the calling terminal, and after the function of determining the automatic reply information is turned on, triggering the extracting module to be from the event record Extract event information.
- the query module is further configured to:
- the call request is terminated.
- the sending module is specifically configured to:
- the event information extracted by the extraction module is embedded in the preset template information to be configured as notification information, and the notification information is sent to the calling terminal.
- a terminal comprising the above means for replying information.
- the called terminal can extract the event information from the event information and send the extracted event information to the calling terminal, the called terminal can automatically reply the information to the calling terminal.
- the called terminal can automatically reply the information to the calling terminal, the problem that the user using the called terminal cannot reply in a specific occasion is solved, and the calling user using the calling terminal can be avoided in response to the timely response. Uninformed situations, constantly making calls or sending messages to interfere with users, thus enhancing the user experience of both parties.
- FIG. 1 is a schematic diagram of a first method for replying information according to an embodiment of the present invention
- FIG. 2 is a schematic diagram of a schedule page in an embodiment of the present invention.
- FIG. 3 is a schematic diagram of a page for setting an automatic reply information function according to an embodiment of the present invention
- FIG. 4 is a schematic diagram of a second method for replying information according to an embodiment of the present invention
- FIG. 5 is a schematic structural diagram of an apparatus for replying information according to an embodiment of the present invention. detailed description
- the present invention provides a method for replying to a message.
- the method includes: after the called terminal receives an incoming call from the calling terminal, automatically extracts event information from the event record; and constructs the event information as the notification information to be sent to the calling terminal.
- the called terminal can automatically reply the information to the calling terminal. End. Further, the problem that the user cannot reply in a specific situation is solved, and the calling user can promptly make a call or send a message to the user without knowing it, thereby improving the user experience of both parties.
- a method for replying information provided by an embodiment of the present invention includes:
- Step 101 After the called terminal receives the incoming call from the calling terminal, the event information is extracted from the event record.
- the types of incoming calls include, but are not limited to, call requests and information, including but not limited to voice requests and video requests, including but not limited to Short Message Service (SMS) and multimedia messaging (Multimedia Messaging Service) , MMS, referred to as MMS).
- SMS Short Message Service
- MMS Multimedia Messaging Service
- the event record is the basic application information on the called terminal, and is a general term for an application capable of recording a specific event such as a schedule, a memo, and a notepad.
- the event record includes but is not limited to one of the schedule, the memo, and the notebook. Or multiple, for example, the called terminal can have an event logging application, or it can have multiple event logging applications.
- the event logging application is used to record the user's anomalous events, and each event can have multiple event information.
- the event information extracted by the called terminal from which event is recorded may be preset by the user or preset by the called terminal in the software program.
- the user sets the event information from which application the recorded terminal specifically extracts from.
- Method 1 Directly set the event information from the schedule, memo or notepad.
- Method 2 Prioritize schedules, memos, and notebooks, and extract event information from higher priority applications in order of priority. For example, the priority order is: Schedule > Memo > Notepad, then the called terminal first extracts event information from the schedule. If there is no event recorded in the schedule, the event information is extracted from the memo, if no event is recorded in the memo , extract event information from Notepad.
- the manner of setting the event information from which the event record application is extracted is not limited to the above two methods, and the other manners for setting the event information from which the event record application is applied also apply to Embodiments of the invention.
- each event sets a date, and the called terminal receives the incoming call from the day. Event information is extracted from the event. Further, if there are multiple events in a day, each event sets a start time and an end time, and after receiving the call, the called terminal determines which time period the call time point belongs to, thereby extracting the time segment corresponding Event information.
- An event generally includes multiple event information such as subject, start time, end time, and location.
- Figure 2 is a schematic diagram of a page in the schedule of event records.
- an event scheduled by the process includes multiple event information such as subject, start time, end time, and location.
- the called terminal extracts at least one event information, and specifically extracting which event information or events may be preset by the user or preset by the called terminal in the software program. For example, set to extract only topics, or set the extraction theme and end time, or set the extraction theme, start time, end time, and location.
- the user sets which event information or which event information is specifically extracted by the called terminal.
- event information such as the theme, the start time, the end time, and the location used in the above examples are only for the convenience of explaining the embodiments of the present invention, and are not intended to limit the present invention.
- the pieces of information also apply to the embodiments of the present invention.
- the called terminal may construct the event information as notification information in a preset order, and send the notification information to the calling terminal.
- the extracted event information is the subject (meeting) and the start time (14:00), and the constructed notification information may be "meeting 14:00" or "14:00 meeting".
- the event information extracted by the called terminal includes the end time, which can ensure that the calling user can know that the user is inconvenient before the end time. Receive incoming calls.
- an automatic reply message function can also be set, and the user can select when to turn it on and off.
- the called terminal after receiving the incoming call, the called terminal first queries whether to enable the automatic reply information function, and after determining that the automatic reply information function is turned on, extracts event information from the event record.
- the called terminal may terminate the call request after determining that the automatic reply information function is turned on, and then extract event information from the event record.
- the called terminal may embed the extracted time information into the preset template information to construct the notification information.
- the information extracted by the called terminal is "meeting" (topic), “14:00” (starting time), “16:00” (end time), "company” (location), embedding event information into the template information.
- the notification message constructed in the middle is: "Hello, I am in a company meeting, time is from 14:00 to 16:00, please contact later.”
- the underlined part is the extracted event information
- the ununderlined part is Template information.
- the template information may be set in advance by the called terminal, or may be freely edited and changed by the user.
- the contents of the above templates are for illustrative purposes only and are not intended to limit the present invention.
- the contents of other template information are equally applicable to the embodiments of the present invention.
- the template information is "Hello, I am, from to to, and I will contact you later.”
- the underlined part can embed the extracted location, start time, end time, and topic specific content in the underline of the template information.
- the constructed notification message is: "Hello, I am at the company, I am in a meeting from 14:00 H 16:00, I will contact you later.”
- the method further includes: a function of the user to set an automatic reply message.
- FIG. 3 is a schematic diagram of a page for setting a function of automatically replying information on a called terminal according to an embodiment of the present invention.
- the user selects an "automatic reply information" function on the called terminal. Item, and check “Extract information from event record”, select “Extract from schedule” as needed, and then select the extracted event information as needed: "Subject", “Location”, "Start Time” and “End Time” , the content setting section can be filled in or not.
- the information template is filled in the content setting to form complete notification information with the extracted event information.
- the information template can use the template that comes with the called terminal, or it can be edited or changed by the user.
- the called terminal When the content in the content setting is not filled in, the called terminal extracts the preset event information after receiving the incoming call from the calling terminal, and constructs the event information as the notification information to be sent to the calling terminal.
- the called terminal After receiving the incoming call from the calling terminal, the called terminal extracts the preset event information, and forms the notification information with the template information, and then sends the notification information to the calling terminal.
- the name of the event information is synchronized to the input box of the content setting, and the user according to the synchronized event Information, edit or change template information.
- the preset event information to be extracted is the subject, location, start time, and end time.
- the order of synchronization to the content settings is: location - start time - end time - topic (where the order of synchronization to content settings can be The called terminal is pre-set), so you can edit the template information as "Hello, I am, from to to, and contact you later.”
- the effect of the preview is: "Hello, I am at the location, from the start time to the end time, the topic is in contact with you.”
- the content of the underlined part is used after the user receives the call from the calling terminal. Correspondingly, a notification message is formed.
- the location of the extraction is “Company”, the theme is “Meeting,, the start time is “14:00”, and the end time is “16:00”, then the information after the replacement is: "Hello, I am at the company. There is a meeting from 14:00 to 16:00 and I will contact you later.
- the advantage of using the template information of the embodiment of the present invention is that it is not necessary to write the information content every time, and the specific content of the event information can be updated according to the arrangement of the user, and the latest notification information content is automatically replied.
- FIG. 4 is a schematic flowchart of a method for automatically replying to information according to an embodiment of the present invention.
- the user presets to extract event information from the schedule, and presets the extracted event information to be a place, a topic, a start time, and an end time, and uses template information as shown in FIG.
- the method of automatically replying to information includes the following steps:
- Step 401 The called terminal receives a call request of the calling terminal.
- Step 402 The called terminal queries whether the automatic reply information function is enabled. If yes, step 403 is performed; otherwise, the process ends.
- Step 403 The called terminal terminates the call request.
- Step 403 is an optional step, and step 404 may be directly executed without executing step 403.
- Step 404 The called terminal extracts event information from the schedule.
- Step 405 The called terminal embeds the event information into the template information in a preset order to construct the notification information.
- Step 406 The called terminal sends the notification information to the calling terminal.
- a terminal is also provided in the embodiment of the present invention. Since the principle of the terminal solving the problem is similar to the method for replying the information in FIG. 1 , the implementation of the terminal can refer to the implementation of the method, and the repetition is no longer Narration.
- an apparatus for replying information includes: an extraction module 501 and a sending module 502.
- the extracting module 501 is configured to extract event information from the event record after receiving the incoming call from the calling terminal.
- event record and event information refer to the related content of event record and event information in Figure 1, and details are not described herein.
- the sending module 502 is configured to configure event information extracted by the extracting module 501 as notification information to be sent to the calling terminal.
- the device further includes:
- the setting module 503 is configured to set an automatic reply information function.
- the device further includes:
- the query module 504 is configured to query whether the automatic reply information function is enabled by the setting module 503 after receiving the incoming call. After determining that the automatic reply information function is enabled, the trigger extracting module 501 extracts event information from the event record.
- the sending module 502 is further configured to configure the event information extracted by the extraction module 501 into notification information in a preset order, and send the information to the calling terminal.
- the setting module 503 is further configured to set template information of the automatic reply information.
- the template information may be information that is included in the terminal or information edited by the user.
- the sending module 502 is further configured to: embed the event information extracted by the extracting module 501 into the setting module 503 in advance.
- the set template information is configured as notification information, and the notification information is sent to the calling terminal.
- the query module 504 terminates the call request after determining that the automatic reply information function is turned on, and then triggers the extraction module 501 to extract from the event record. Event information.
- the embodiment of the present invention further provides a terminal, where the terminal in the embodiment of the present invention includes the device for replying information in FIG. 5, wherein each module in the terminal can be implemented in hardware.
- embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment, or a combination of software and hardware. Moreover, the invention can be embodied in the form of one or more computer program products embodied on a computer-usable storage medium (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer usable program code.
- a computer-usable storage medium including but not limited to disk storage, CD-ROM, optical storage, etc.
- the computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device.
- the apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.
- the event information is extracted from the event record, and the event information is constructed as the notification information is sent to the calling terminal, so that the automatic reply can be automatically
- the information is sent to the calling terminal, which solves the problem that the user cannot reply in a specific situation, and at the same time enables the calling terminal to receive a timely response, thereby avoiding continually making a call or sending information to interfere with the user without knowing, thereby improving the user experience of both parties.
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Description
一种回复信息的方法、 装置和终端 技术领域
本发明涉及信息自动回复技术领域, 特别涉及一种回复信息的方法、 装置和终端。 背景技术
目前, 随着通信技术的发展, 手机等移动终端已经成为人们不可或缺 的通信工具, 极大方便用户随时随地与他人取得联系。 然而, 用户在享受 移动终端带来便利的同时, 也遇到了新的问题。
比如下面列举的三种情况:
( 1 )用户在一些特定场合(比如开会), 接到电话或者短信时不方便 接听或者回复。
( 2 )用户携带手机, 但手机处于静音模式, 用户可能不知道何时接到 电话或短信, 因此不能回复主叫用户。
( 3 )用户忘记携带手机, 不知道何时接到电话或短信, 因此不能回复 主叫用户。
在上述情况下, 由于主叫用户不能得到用户的回应, 因此在不知情的 情况下, 可能会不断打电话或者发短信给用户, 而用户却不能通知主叫用 户目前不能或不方便回复信息。
综上所述, 现有技术中还没有一种能够自动回复信息的方法。 发明内容
本发明实施例提供一种回复信息的方法、 装置和终端, 用于在用户不 能或不方便回复信息时, 能够自动回复信息给主叫终端。
一种回复信息的方法, 包括:
被叫终端在接到主叫终端来电后, 从事件记录中提取事件信息; 被叫终端将事件信息构造为通知信息发送给主叫终端。
优选地, 所述被叫终端在接到主叫终端来电后, 从事件记录中提取事 件信息之前, 所述方法还包括:
被叫终端确定自动回复信息功能开启。
优选地, 所述来电的类型为呼叫请求;
被叫终端在接到主叫终端来电后, 从事件记录中提取事件信息之前, 所述方法还包括:
所述被叫终端在确定自动回复信息功能开启后终止呼叫请求。
优选地, 被叫终端将事件信息构造为通知信息发送给主叫终端, 包括: 被叫终端将事件信息嵌入预设的模板信息中构造为通知信息, 并将所 述通知信息发送给主叫终端。
优选地, 所述事件记录包括日程安排、 备忘录和记事本中的一个或多 个;
所述事件信息包括主题信息、 开始时间、 结束时间和地点中的一个或 多个。
一种回复信息的装置, 包括:
提取模块, 用于在接到主叫终端来电后, 从事件记录中提取事件信息; 及
发送模块, 用于将提取模块提取的事件信息构造为通知信息发送给主 叫终端。
优选地, 所述装置还包括:
查询模块, 用于在接到主叫终端来电后, 查询是否开启自动回复信息 功能, 在确定自动回复信息功能开启后, 触发所述提取模块从事件记录中
提取事件信息。
优选地, 所述查询模块还用于:
在所述来电的类型为呼叫请求, 且确定自动回复信息功能开启后, 终 止呼叫请求。
优选地, 所述发送模块具体用于:
将所述提取模块提取的事件信息嵌入预先设置的模板信息中构造为通 知信息, 并将所述通知信息发送给主叫终端。
一种终端, 包括上述回复信息的装置。
由于被叫终端能够从事件信息中提取事件信息, 并将提取的事件信息 发送给主叫终端, 因此被叫终端能够自动回复信息给主叫终端。
进一步地, 由于被叫终端能够自动回复信息给主叫终端, 解决了使用 被叫终端的用户在特定场合下不能回信的困扰, 同时使用主叫终端的主叫 用户由于得到及时回应, 可以避免在不知情的情况下不断打电话或发信息 干扰用户, 从而能够提升双方用户体验。 附图说明
图 1为本发明实施例中第一种回复信息的方法示意图;
图 2为本发明实施例中日程安排页面示意图;
图 3为本发明实施例中设置自动回复信息功能的页面示意图; 图 4为本发明实施例中第二种回复信息的方法示意图;
图 5为本发明实施例中回复信息的装置的结构示意图。 具体实施方式
本发明提供一种回复信息的方法, 该方法包括: 被叫终端接到主叫终 端来电后, 自动从事件记录中提取事件信息; 将事件信息构造为通知信息 发送给主叫终端。 釆用本发明方案, 被叫终端能够自动回复信息给主叫终
端。 进一步地, 解决了用户在特定场合下不能回信的困扰, 同时主叫用户 由于得到及时回应, 避免在不知情的情况下不断打电话或发信息给用户, 从而能够提升双方用户体验。
下面结合说明书附图对本发明的方案进一步详细介绍。
参见图 1 , 本发明实施例提供的一种回复信息的方法包括:
步骤 101、被叫终端接到主叫终端来电后,从事件记录中提取事件信息。 步骤 102、 被叫终端将事件信息构造为通知信息发送给主叫终端。
在步骤 101 中, 来电的类型包括但不限于呼叫请求和信息, 呼叫请求 包括但不限于语音请求和视频请求, 信息包括但不限于短信息 (Short Message Service, SMS )和多媒体信息 ( Multimedia Messaging Service , MMS, 简称彩信)。
其中, 事件记录是被叫终端上的基本应用信息, 是日程安排、 备忘录 和记事本等能够记录具体事件的应用程序的统称, 事件记录包括但不限于 曰程安排、 备忘录和记事本中的一个或多个, 比如, 被叫终端可以有一个 事件记录的应用程序, 也可以有多个事件记录的应用程序。
事件记录的应用程序用于记录用户的曰常事件, 每个事件可以有多个 事件信息。
被叫终端具体从哪一个事件记录的应用程序提取事件信息可以由用户 预先设定或者由被叫终端在软件程序中预先设定。
较佳地, 为了提升用户体验, 由用户设定被叫终端具体从哪一个事件 记录的应用程序提取事件信息。
具体从哪一个事件记录的应用程序提取事件信息的方式有多种, 下面 列举两种: 假设, 被叫终端中自带日程安排、 备忘录和记事本三个应用程 序。
方式一、 直接设定从曰程安排、 备忘录或记事本中提取事件信息。
方式二、 将日程安排、 备忘录和记事本设定优先级, 按照优先级顺序, 从优先级较高的应用程序中提取事件信息。 比如, 优先级排序为: 日程安 排>备忘录 >记事本, 则被叫终端先从日程安排中提取事件信息, 如果日程 安排中没有记录事件, 则从备忘录中提取事件信息, 如果备忘录中没有记 录事件, 从记事本中提取事件信息。
需要说明的是, 设定从哪一个事件记录的应用程序提取事件信息的方 式并不局限于上述两种方式, 其它能够设定从哪一个事件记录的应用程序 提取事件信息的方式也同样适用于本发明实施例。
如果事件记录的一个应用程序中有至少一个事件, 较佳地, 为了使自 动回复信息的内容具有更高的准确性, 每一个事件都设置日期, 被叫终端 在接到来电后, 从当天的事件中提取事件信息。 进一步地, 如果一天中有 多个事件, 则每个事件都设置开始时间和结束时间, 被叫终端在接到来电 后, 判断来电时间点属于哪一个事件的时间段内, 从而提取时间段对应的 事件信息。
一个事件一般包括主题、 开始时间、 结束时间、 地点等多个事件信息。 图 2为事件记录中的日程安排的一种页面示意图, 从图 2可以看出, 曰程 安排的一个事件包括主题、 开始时间、 结束时间、 地点等多个事件信息。 被叫终端提取至少一个事件信息, 具体提取哪个或哪几个事件信息可以由 用户预先设定或由被叫终端在软件程序中预先设定。 比如, 设定只提取主 题, 或者设定提取主题和结束时间, 或者设定提取主题、 开始时间、 结束 时间和地点。
较佳地, 为了提升用户体验, 由用户设定被叫终端具体提取哪个或哪 几个事件信息。
需要说明的是, 以上举例所用的主题、 开始时间、 结束时间、 地点等 事件信息只是为了便于说明本发明实施例, 并不用于限定本发明, 其它事
件信息也同样适用本发明实施例。
若被叫终端提取的事件信息至少有两个, 相应地, 步骤 102 中, 被叫 终端可以将事件信息按照预设的顺序构造为通知信息, 将通知信息发送给 主叫终端。 比如, 提取的事件信息为主题(开会)和开始时间 (14:00 ), 构 造的通知信息可以是 "开会 14:00" , 也可以是 "14:00 开会"。
为了使主叫用户知晓用户何时方便接收来电, 以防多次去电打扰用户, 被叫终端提取的事件信息中包括结束时间, 这样可以保证主叫用户便能够 知道用户在结束时间前不方便接收来电。
较佳地, 为了在需要自动回复信息时才自动回复, 还可以设置一个自 动回复信息功能, 并由用户选择什么时候开启和关闭。 相应地, 步骤 101 中, 被叫终端接到来电后, 首先查询是否开启自动回复信息功能, 在确定 自动回复信息功能开启后, 从事件记录中提取事件信息。
进一步地, 如果来电类型为呼叫请求, 为减少主叫用户拨号后的等待 时间, 被叫终端可以在确定自动回复信息功能开启后终止呼叫请求, 然后 从事件记录中提取事件信息。
步骤 102 中, 为了使被叫终端发送给主叫终端的事件信息具有更强的 可读性, 较佳地, 被叫终端可以将提取的时间信息嵌入预先设置的模板信 息中构造为通知信息, 比如, 被叫终端提取的信息为 "开会" (主题)、 "14:00" (开始时间)、 "16:00" (结束时间)、 "公司"(地点), 将事件信息 嵌入到模板信息中构造的通知信息为: "您好, 我正在公司 开会, 时间从 14:00到 16:00, 请稍后联系。" 其中, 带下划线的部分为提取的事件信息, 不带下划线的部分为模板信息。
较佳地, 为了使自动回复信息的内容个性化, 提升用户体验, 模板信 息可以由被叫终端事先设定, 也可以由用户自由编辑和更改。
需要说明的是, 以上模板的内容只是举例用, 并不用于限定本发明。
其它模板信息的内容也同样适用本发明实施例。 比如, 模板信息为 "您好, 我在 , 从 到 正在 , 稍后与您联系。" 其中, 下划线部分可 将提取的地点、 开始时间、 结束时间和主题的具体内容依次嵌入模板信息 的下划线处, 构造的通知信息为: "您好, 我在公司, 从 14:00 H 16:00正 在开会, 稍后与您联系。"
步骤 101之前, 该方法还包括: 用户设置自动回复信息的功能。
图 3 为本发明实施例中用户在被叫终端上设置自动回复信息功能的一 种页面示意图, 其中, 用户在需要开启自动回复信息功能的时候, 在被叫 终端上选中 "自动回复信息"功能项, 并且选中 "从事件记录中提取信息", 根据需要选中 "从日程安排中提取", 然后根据需要选中提取的事件信息: "主题"、 "地点"、 "开始时间"和 "结束时间", 内容设置部分可填可不填。 较佳地, 为了使自动回复的信息具有更强的可读性, 在内容设置中填入信 息模板, 以便于与提取的事件信息构成完整的通知信息。 信息模板可以釆 用被叫终端自带的模板, 也可以由用户自行编辑或更改。
在不填内容设置中的内容的情况下, 被叫终端在接到主叫终端来电后, 提取预设的事件信息, 并将事件信息构造为通知信息发送给主叫终端。
在填写内容设置中的内容的情况下, 被叫终端在接到主叫终端来电后, 提取预设的事件信息, 与模板信息组成通知信息, 再将通知信息发送给主 叫终端。 为了能够预览内容设置中的内容, 提高通知信息的内容准确性, 较佳地, 在选取需要提取的事件信息之后, 将事件信息的名称同步到内容 设置的输入框中, 用户根据同步后的事件信息, 编辑或更改模板信息。 比 如, 预设的需要提取的事件信息为主题、 地点、 开始时间和结束时间, 同 步到内容设置中的顺序为: 地点 -开始时间 -结束时间 -主题(其中同步到内 容设置中的顺序可以由被叫终端预先设定), 因此可以编辑模板信息为 "您 好, 我在 , 从 到 正在 , 稍后与您联系。" 预览的效果为:
"您好, 我在地点, 从开始时间到结束时间正在主题 , 稍后与您联系。" 其 中, 带下划线的部分的内容, 在用户接到主叫终端来电后, 用实际提取的 事件信息作相应替换, 形成通知信息。 比如: 提取的地点是 "公司"、 主题 是 "开会,,、 开始时间是 " 14:00"、 结束时间是 " 16:00" , 则替换后的信息 内容为: "您好,我在公司,从 14:00 到 16:00正在开会,稍后与您联系。"。 釆用本发明实施例的模板信息的好处在于, 不必每次编写信息内容, 而能 够根据用户的安排更新事件信息的具体内容, 自动回复最新的通知信息内 容。
需要说明的是, 本发明实施例的页面设置示意图仅是为方便说明本发 明方案所举的一个例子, 并不用于限定本发明。
图 4为本发明实施例提供的一种自动回复信息的方法流程示意图。 在 本实施例中, 用户预设从日程安排中提取事件信息, 预设提取的事件信息 为地点、 主题、 开始时间、 结束时间, 釆用如图 3 所示的模板信息。 该自 动回复信息的方法包括如下步骤:
步骤 401、 被叫终端收到主叫终端的呼叫请求。
步骤 402、 被叫终端查询是否开启自动回复信息功能, 如果是, 则执行 步骤 403 , 否则结束流程。
步骤 403、 被叫终端终止呼叫请求。
其中, 步骤 403是一个可选步骤, 也可以不执行步骤 403 , 直接执行步 骤 404。
步骤 404、 被叫终端从日程安排中提取事件信息。
在本实施例中, 提取地点、 主题、 开始时间和结束时间四个事件信息。 步骤 405、被叫终端将事件信息按照预设的顺序嵌入模板信息中构造为 通知信息。
步骤 406、 被叫终端将通知信息发送给主叫终端。
基于同一发明构思, 本发明实施例中还提供了一种终端, 由于终端解 决问题的原理与图 1 中一种回复信息的方法相似, 因此终端的实施可以参 见方法的实施, 重复之处不再赘述。
参见图 5 , 本发明实施例提供的一种回复信息的装置, 包括: 提取模块 501和发送模块 502。
提取模块 501 , 用于在接到主叫终端来电后,从事件记录中提取事件信 息。
事件记录和事件信息参见图 1中关于事件记录和事件信息的相关内容, 在此不再赘述。
发送模块 502 ,用于将提取模块 501提取的事件信息构造为通知信息发 送给主叫终端。
进一步地, 该装置还包括:
设置模块 503 , 用于设置自动回复信息功能。
较佳地, 为了减少本发明实施例中的装置进行不必要的操作, 该装置 还包括:
查询模块 504, 用于在接到来电后, 查询设置模块 503是否开启自动回 复信息功能, 在确定自动回复信息功能开启后, 触发提取模块 501 从事件 记录中提取事件信息。
较佳地, 在提取模块 501提取的事件信息至少有两个时, 发送模块 502 还用于将提取模块 501 提取的事件信息按照预设的顺序构造为通知信息, 发送给主叫终端。
进一步地, 设置模块 503还用于设置自动回复信息的模板信息。
其中, 模板信息可以是终端中自带的信息或由用户编辑的信息。
较佳地, 为了使发送给主叫终端的事件信息具有更强的可读性, 发送 模块 502还用于: 将提取模块 501提取的事件信息嵌入设置模块 503预先
设置的模板信息中构造为通知信息, 将通知信息发送给主叫终端。
进一步地, 如果来电类型为呼叫请求, 较佳地, 为减少主叫用户拨号 后的等待时间, 查询模块 504在确定自动回复信息功能开启后终止呼叫请 求, 然后触发提取模块 501从事件记录中提取事件信息。
本发明实施例还提供一种终端, 其中本发明实施例的终端包括图 5 中 回复信息的装置, 其中终端中的各模块可以以硬件形式实现。
本领域的技术人员应明白, 本发明的实施例可提供为方法、 ***、 或 计算机程序产品。 因此, 本发明可釆用完全硬件实施例、 完全软件实施例、 或结合软件和硬件方面的实施例的形式。 而且, 本发明可釆用在一个或多 个其中包含有计算机可用程序代码的计算机可用存储介质 (包括但不限于 磁盘存储器、 CD-ROM、 光学存储器等)上实施的计算机程序产品的形式。
本发明是参照根据本发明实施例的方法、 设备(***)、 和计算机程序 产品的流程图和 /或方框图来描述的。 应理解可由计算机程序指令实现流 程图和 /或方框图中的每一流程和 /或方框、 以及流程图和 /或方框图中 的流程和 /或方框的结合。 可提供这些计算机程序指令到通用计算机、 专 用计算机、 嵌入式处理机或其他可编程数据处理设备的处理器以产生一个 机器, 使得通过计算机或其他可编程数据处理设备的处理器执行的指令产 生用于实现在流程图一个流程或多个流程和 /或方框图一个方框或多个方 框中指定的功能的装置。
这些计算机程序指令也可存储在能引导计算机或其他可编程数据处理 设备以特定方式工作的计算机可读存储器中, 使得存储在该计算机可读存 储器中的指令产生包括指令装置的制造品, 该指令装置实现在流程图一个 流程或多个流程和 /或方框图一个方框或多个方框中指定的功能。
这些计算机程序指令也可装载到计算机或其他可编程数据处理设备 上, 使得在计算机或其他可编程设备上执行一系列操作步骤以产生计算机
实现的处理, 从而在计算机或其他可编程设备上执行的指令提供用于实现 在流程图一个流程或多个流程和 /或方框图一个方框或多个方框中指定的 功能的步骤。
尽管已描述了本发明的优选实施例, 但本领域的技术人员一旦得知了 基本创造性概念, 则可对这些实施例作出另外的变更和修改。 所以, 所附 权利要求意欲解释为包括优选实施例以及落入本发明范围的所有变更和修 改。
从上述实施例可以看出: 由于本发明实施例通过被叫终端接到主叫终 端来电后, 从事件记录中提取事件信息, 将事件信息构造为通知信息发送 给主叫终端, 因此能够自动回复信息给主叫终端, 解决了用户在特定场合 下不能回信的困扰, 同时使主叫终端得到及时回应, 可以避免在不知情的 情况下不断打电话或发信息干扰用户, 从而能够提升双方用户体验。 本发明的精神和范围。 这样, 倘若本发明的这些修改和变型属于本发明权 利要求及其等同技术的范围之内, 则本发明也意图包含这些改动和变型在 内。
Claims
1、 一种回复信息的方法, 其特征在于, 该方法包括:
被叫终端在接到主叫终端来电后, 从事件记录中提取事件信息; 所述被叫终端将所述事件信息构造为通知信息发送给所述主叫终端。
2、 如权利要求 1所述的方法, 其特征在于, 所述被叫终端在接到主叫 终端来电后, 从事件记录中提取事件信息之前, 所述方法还包括:
所述被叫终端确定自动回复信息功能开启。
3、 如权利要求 2所述的方法, 其特征在于, 所述来电的类型为呼叫请 求;
被叫终端在接到主叫终端来电后, 从事件记录中提取事件信息之前, 所述方法还包括:
所述被叫终端在确定自动回复信息功能开启后终止呼叫请求。
4、 如权利要求 1至 3中任一项所述的方法, 其特征在于, 所述被叫终 端将所述事件信息构造为通知信息发送给所述主叫终端, 包括:
所述被叫终端将所述事件信息嵌入预设的模板信息中构造为通知信 息, 并将所述通知信息发送给所述主叫终端。
5、 如权利要求 1所述的方法, 其特征在于, 所述事件记录包括日程安 排、 备忘录和记事本中的一个或多个;
所述事件信息包括主题信息、 开始时间、 结束时间和地点中的一个或 多个。
6、 一种回复信息的装置, 其特征在于, 该装置包括:
提取模块, 用于在接到主叫终端来电后, 从事件记录中提取事件信息; 及
发送模块, 用于将提取模块提取的所述事件信息构造为通知信息发送 给所述主叫终端。
7、 如权利要求 6所述的装置, 其特征在于, 所述装置还包括: 查询模块, 用于在接到主叫终端来电后, 查询是否开启自动回复信息 功能, 在确定自动回复信息功能开启后, 触发所述提取模块从所述事件记 录中提取所述事件信息。
8、 如权利要求 7所述的装置, 其特征在于, 所述查询模块还用于: 在所述来电的类型为呼叫请求, 且确定自动回复信息功能开启后, 终 止呼叫请求。
9、 如权利要求 6至 8中任一项所述的装置, 其特征在于, 所述发送模 块具体用于:
将所述提取模块提取的所述事件信息嵌入预先设置的模板信息中构造 为通知信息, 并将所述通知信息发送给所述主叫终端。
10、 一种终端, 其特征在于, 包括如权利要求 6至 8中任一项所述的 装置。
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