TW202141409A - Community care system for establishing interpersonal network comprising a resource planning host, a first application program and a second application program - Google Patents

Community care system for establishing interpersonal network comprising a resource planning host, a first application program and a second application program Download PDF

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TW202141409A
TW202141409A TW109112829A TW109112829A TW202141409A TW 202141409 A TW202141409 A TW 202141409A TW 109112829 A TW109112829 A TW 109112829A TW 109112829 A TW109112829 A TW 109112829A TW 202141409 A TW202141409 A TW 202141409A
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TWI768325B (en
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林金源
余儀呈
張詎瓏
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台灣群體健康培力股份有限公司
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Abstract

The present invention is a community care system for establishing an interpersonal network, which comprises a resource planning host, a first application program and a second application program. The first application program is used by a plurality of users and is provided with a first contact unit and a service request unit. The second application program is used by a plurality of servers and is provided with a request event unit. The first application program and the second application program are independent applications with different functional interfaces. The use of the first application program and the second application program can mutually trigger information transmission, and the update content of the information transmission can be synchronously stored in the resource planning host in a form of blockchain accounting. In this way, it is convenient for members of social care organizations to use a mobile device to interact with each other through two-way information transmission to improve the community humanitarian care, and the information can be synchronously stored in the resource planning host in the form of blockchain accounting.

Description

供建立人際網絡之社區照護系統Community care system for the establishment of a human network

本發明係與網路社交平台有關,尤其是一種供建立人際網絡之社區照護系統,並可透過區塊鏈儲存技術之資訊不可竄改性而將各行動裝置、社區系統及對應之主管機關在資訊傳遞上予以串接,而使各使用者得以有效建立周身人際網絡,加強人與人之間的連結強度,藉此達提升人道關懷的普及性及深入性之效,立良善之益於整體社會。The present invention is related to online social platforms, especially a community care system for establishing an interpersonal network, and can use the information of blockchain storage technology to be non-modifiable, and to link mobile devices, community systems and corresponding authorities in the information The transmission is connected in series, so that each user can effectively establish a personal interpersonal network, strengthen the strength of the connection between people, and thereby achieve the effect of enhancing the popularity and depth of humanitarian care, and establish goodness to benefit the entire society .

人類社會的演進與存續係建基於人與人之間的相互作用,若將社會關係比喻為一張巨網,那麼每一個社會成員即猶如網上的紐結。人與人之間的交流互動促進社會歷史不斷地前進、完善與提高,同時,個人亦從社會關係中獲得自身的社會性質與社會特徵而維持生存延續並豐富自身素質。由於人無法脫離社會成為孤立存在的個體,故早期的有線電話、手機通話、ICQ通訊至現今的LINE即時訊息,皆為提供人與人之間一種更貼切需求的溝通管道,以便利於與他人建立起良好的人際關係。縱然無線技術促長了即時通訊的發達而使人與人間的溝通更顯快速與直接,只是對於人脈的建立、累積及維持若僅要依賴現行周知的即時通訊程式卻仍顯雜亂、缺乏機制且難有效率與優勢。The evolution and survival of human society is based on the interaction between people. If social relations are likened to a giant net, then every member of society is like a knot on the Internet. The interaction between people promotes the continuous advancement, improvement and improvement of social history. At the same time, individuals also obtain their own social nature and social characteristics from social relations to maintain survival and enrich their own qualities. Since people cannot leave society and become isolated individuals, the early wired telephone, mobile phone calls, and ICQ communication to today's LINE instant messaging all provide a more suitable communication channel between people to facilitate the establishment of communication with others. Develop good interpersonal relationships. Even though wireless technology has promoted the development of instant messaging and made the communication between people more rapid and direct, it is still messy, lacking mechanisms and lack of mechanisms for the establishment, accumulation and maintenance of contacts only to rely on the current well-known instant messaging programs. It is difficult to have efficiency and advantages.

以社照機構為例,社工或辦事員等服務者一般係透過親自拜訪或電話訪談的方式進行關懷服務,有時可能會利用即時訊息與服務對象進行交流,不過往往並非用於處理社照服務的請託事件上。即時訊息雖可側面協助服務者個人對服務對象進行關懷、瞭解及開導等行為,但時下的通訊程式並未直接提供一般使用者系統化的事件歷程統計及資料匯整機制,至使服務者雖耗費時間與精神與服務對象進行互動,卻仍無法快速地全面瞭解其實際問題、真實想法或需求而難以完善處理請托,更遑論提供服務對象全面且深入的關懷。並且,社工、辦事員,甚至是志工等服務者,亦有屬於自己的生活,若直接提供私人通訊程式的帳號予服務對象,無疑是添增額外工作量而造成龐大的生活壓力,且於協助請托也未必有實值助益。再者,於生活步調緊湊的現時代中,服務對象除被動接受照顧外,亦需主動地多多學習新資,如此,若僅依賴服務者個人發送文宣、推廣新知,或依賴機構舉辦課程、活動,實難以應付所有服務對象的需求,倘能有效地組織起服務對象的親友而透過互動的方式教育新知,將可形成高效益的資訊巨網,避免因資訊傳播的不同調與不即時而造成社會資源分配不均的問題,同時,進一步降低社照需求問題而大幅提升整體社會利益。Take social photo agencies as an example. Service providers such as social workers or clerks generally provide care services through in-person visits or telephone interviews. Sometimes they may use instant messages to communicate with clients, but they are often not used to handle social photo services. Please take care of the incident. Although instant messaging can assist the service provider in personal care, understanding, and enlightenment of the client, the current communication program does not directly provide general users with a systematic event history statistics and data aggregation mechanism to enable the service provider Although it takes time to interact with the client in spirit, it is still unable to quickly and comprehensively understand the actual problems, real ideas or needs of the client, and it is difficult to complete the request, let alone provide the client with comprehensive and in-depth care. Moreover, social workers, clerks, and even volunteers and other service providers also have their own lives. If you directly provide the account of the personal communication program to the service target, it will undoubtedly add extra workload and cause huge life pressure, and help Please trust may not be of real value. Furthermore, in the current era of compact life, in addition to passively accepting care, clients also need to actively learn new resources. In this way, if you only rely on the service provider to send newsletters and promote new knowledge, or rely on institutions to organize courses and activities , It is really difficult to meet the needs of all service targets. If the relatives and friends of the service targets can be effectively organized to educate new knowledge through interactive methods, a highly effective information giant network will be formed, and the dissemination of information will not be caused by the difference and immediacy of information dissemination. The problem of uneven distribution of social resources, at the same time, further reduces the problem of social care needs and greatly improves the overall social benefits.

另外,對以商務為性質導向的企業或組織而言,所行業務所需的人際關係並非表現愛的公開集會,而是為符合雙方持續需要所形成的一種關係:企業組織提供產品或服務外,亦需要消費者反饋個人忠誠度並樂於推薦分享予周遭親友,使透過人脈的交互影響快速提升企業或組織的規模與營運狀態。而,時下普遍通用的通訊程式或分享平台雖可大量且無時間差地傳播私人動態,卻因沒有一套供予使用者免費使用的統計分析機制,而無法快速且有效地去協助一般使用者準確地理解另一個人的個人偏好與需求趨向,導致許多商務從業人員雖耗費大量的精力與人進行交流,卻仍難見實值收獲。其關鍵就在於,從業人員欲推廣一項產品或服務時,往往係片面提供被動資訊予客戶參考,如此,在未能準確拿掐客戶背景與心態的狀況下,業務的執行事倍功半即為常態而影響績效。In addition, for a business-oriented business or organization, the interpersonal relationship required for the business is not a public gathering of love, but a relationship formed to meet the continuous needs of both parties: the business organization provides products or services. It also requires consumers to feedback their personal loyalty and are willing to recommend and share with relatives and friends around them, so that the scale and operating status of the enterprise or organization can be quickly improved through the interaction of contacts. However, although the commonly used communication programs or sharing platforms can spread private news in large quantities and without time difference, they cannot quickly and effectively assist ordinary users because they do not have a set of statistical analysis mechanisms for users to use for free. An accurate understanding of another person’s personal preferences and needs tends to cause many business practitioners to spend a lot of energy communicating with others, but it is still difficult to see real value gains. The key lies in the fact that when practitioners want to promote a product or service, they often provide passive information to customers in a one-sided manner. In this way, when the background and mentality of the customers cannot be accurately grasped, the execution of the business with half the effort is normal. Affect performance.

總地來說,傳統之社區照護或關懷若為單一社區之獨立運作,其服務規模係無法有效惠澤於多數人;再者,縱由主管機關協力各社區而為之照護行為,其資訊一致性與不可竄改性常淪為令人詬病之處。例如,各社區之活動舉辦如何有效通知各民眾係有待改進,且對於實踐參與行為後之記錄正確性以利主管機關經費上之補助或核銷更常存有虛偽不明情事,是以到頭來仍無法將照護服務資源有效提供於需該等服務之人。有感於此,如何系統化地提供一種涵蓋有直接對應式的服務請托、群組對話、知識分享、活動總匯、行為統計、資料雙向交流與識別載具等功能的通訊程式,以協助企業、組織、圑體或村里社區等成員進行有效的人脈累績成果,以於傳播資訊的同時透過人與人之間的脈絡延伸進行強且有力的交流影響而提升業務執行效益,而於各行動裝置、社區系統及主管機關間建立資訊串接,並堅守資訊之不可竄改性以利主管機關協力實施,據此實現人脈即資源的極致社會關係,即為本發明所欲探究之課題。Generally speaking, if traditional community care or care is an independent operation of a single community, its scale of service cannot effectively benefit most people. Moreover, even if the competent authority cooperates with each community to provide care, the information is consistent. Sexuality and non-interchangeability are often criticized. For example, how to effectively notify the people of activities in various communities needs to be improved, and there is more hypocrisy and ambiguity about the correctness of records after practicing participating behaviors to facilitate the subsidy or write-off of the funds of the competent authority. Effectively provide care service resources to those who need such services. With this in mind, how to systematically provide a communication program that covers directly corresponding service requests, group conversations, knowledge sharing, activity summary, behavior statistics, two-way data exchange and identification vehicles, etc., to help companies , Organizations, groups, or village communities and other members of the community to carry out effective network performance results, in order to spread the information at the same time through the strong and powerful communication influence between people to enhance the effectiveness of business execution, and in each action Establishing information connection between devices, community systems and competent authorities, and insisting on the non-modification of information to facilitate the coordinated implementation of competent authorities, based on this, achieving the ultimate social relationship between personal connections and resources is the subject of the present invention.

有鑑於上述問題,本發明之一目的旨在提供一種供滿足程式使用者一輩子人際網絡管理需求的系統,以改善人與人之間的互動效率而實現人脈即金礦的強大社交力量。In view of the above-mentioned problems, one purpose of the present invention is to provide a system that meets the life-long interpersonal network management needs of program users, so as to improve the efficiency of interaction between people and realize the powerful social power of human connections, which is a gold mine.

為達上述目的,本發明係揭露一種供建立人際網絡之社區照護系統,以方便複數個使用者及複數個服務者分別利用一行動裝置進行互動而實現社區人道關懷的提升。該供建立人際網絡之社區照護系統係包含一資源規劃主機、一第一應用程式及一第二應用程式,該第一應用程式供該等使用者使用並電訊連接該資源規劃主機,該第二應用程式供該等服務者使用並電訊連接該資源規劃主機,且該第一應用程式及該第二應用程式為獨立存在且功能介面不同之應用程式,利用該第一應用程式及該第二應用程式可相互觸發資訊傳送並將資訊傳送更新內容同步儲存於該資源規劃主機。該第一應用程式設有一第一聯絡人單元及一服務請托單元,各該使用者利用該第一聯絡人單元編輯至少一第一聯絡人資訊,且當各該使用者利用該服務請托單元形成一請托請求後傳送予各該服務者。該第二應用程式設有一第二聯絡人單元及一請托事件單元,各該服務者利用該第二聯絡人單元編輯至少一第二聯絡人資訊,當該請托事件單元接收該請托請求時形成一請托事件並通知各該服務者進行處理,且該請托請求內含有至少一該第一聯絡人資訊時,該請托事件單元驅動該第二聯絡人單元儲存該第一聯絡人資訊成該第二聯絡人資訊並形成該請托事件。In order to achieve the above objective, the present invention discloses a community care system for establishing an interpersonal network to facilitate multiple users and multiple service providers to interact with a mobile device to achieve the improvement of community humanitarian care. The community care system for establishing an interpersonal network includes a resource planning host, a first application, and a second application. The first application is used by the users and is telecommunications connected to the resource planning host. The application program is used by the service providers and connected to the resource planning host by telecommunications, and the first application program and the second application program are independent applications with different functional interfaces, and the first application program and the second application program are used The programs can mutually trigger the information transmission and the information transmission update content is synchronously stored in the resource planning host. The first application has a first contact unit and a service request unit. Each user uses the first contact unit to edit at least one first contact information, and when each user uses the service, please request The unit forms a request and sends it to each service provider. The second application has a second contact unit and a request event unit. Each server uses the second contact unit to edit at least one second contact information, and when the request event unit receives the request request When a request event is formed and each service provider is notified for processing, and the request contains at least one information of the first contact person, the request event unit drives the second contact person unit to store the first contact person The information becomes the second contact information and forms the request event.

其中,該服務者處理該請托事件並記錄一處理回報時,該請托事件單元反饋該處理回報予該使用者,同時儲存該處理回報至對應之該第二聯絡人資訊中,且該請托事件單元上傳該請托事件、該處理回報及該第二聯絡人資訊至該資源規劃主機,以供該資源規劃主機統計分析而獲知該使用者之請托行為趨向。該資源規劃主機設有一溝通模組、該第一應用程式設有一第一對話單元、該第二應用程式設有一第二對話單元,該溝通模組電訊連接該第一對話單元與該第二對話單元,當該使用者利用該第一對話單元透過文字、語音或視訊之一即時訊息與該服務者進行溝通時,該溝通模組傳送該即時訊息至該第二對話單元。該服務請托單元電訊連接該第一對話單元,該使用者利用該服務請托單元檢視該處理回報時,透過該第一對話單元傳送一確認通知或一想法意見至該第二對話單元。Wherein, when the server processes the request event and records a processing report, the request event unit feeds back the processing report to the user, and at the same time stores the processing report in the corresponding second contact information, and the request The request event unit uploads the request event, the processing report, and the second contact person information to the resource planning host for statistical analysis of the resource planning host to learn the request behavior trend of the user. The resource planning host is provided with a communication module, the first application program is provided with a first dialogue unit, the second application program is provided with a second dialogue unit, and the communication module is telecommunications connected to the first dialogue unit and the second dialogue Unit, when the user uses the first dialogue unit to communicate with the server through an instant message of text, voice or video, the communication module sends the instant message to the second dialogue unit. The service request unit is telecommunications connected to the first dialogue unit. When the user uses the service request unit to view the processing report, a confirmation notice or an opinion is sent to the second dialogue unit through the first dialogue unit.

並且,該第一聯絡人單元與該第二聯絡人單元皆具有文字編輯、圖照掃描辨識與語音錄製分析之功能,以分別允許該使用者與該服務者掃描一名片後編輯或更新該第一聯絡人資訊與該第二聯絡人資訊。該第一聯絡人資訊及該第二聯絡人資訊係分別包含生日、畢業紀念日或結婚紀念日之活動資訊,且該第一應用程式設有一第一活動單元,該第一活動單元電訊連接該第一聯絡人單元,以讀取並顯示該第一聯絡人資訊之活動資訊;該第二應用程式設有一第二活動單元,該第二活動單元電訊連接該第二聯絡人單元,以讀取並顯示該第二聯絡人資訊之活動資訊。該資源規劃主機設有一聯絡人模組,該聯絡人模組電訊連接該第一聯絡人單元及該第二聯絡人單元,以供該使用者傳送該第一聯絡人資訊或該服務者傳送該第二聯絡人資訊至該聯絡人模組儲存。該資源規劃主機設有一活動模組,該活動模組電訊連接該聯絡人模組、該第一活動單元及該第二活動單元,當該等服務者之其中之一利用該第二活動單元建立一活動資訊並傳送至該活動模組時,該活動模組轉送予該等第一活動單元及其餘該等第二活動單元而通知該等使用者及其餘該等服務者。該溝通模組設有一***,該第一應用程式設有一第一定位單元,且該第一定位單元電訊連接該溝通模組及第一聯絡人單元,以供該使用者搜尋該第一聯絡人資訊之定位;該第二應用程式設有一第二定位單元,且該第二定位單元電訊連接該溝通模組及該第二聯絡人單元,以供該服務者搜尋該第二聯絡人資訊之定位。Moreover, the first contact unit and the second contact unit both have the functions of text editing, image scanning and recognition, and voice recording and analysis, so as to allow the user and the server to scan a video to edit or update the second One contact information and the second contact information. The first contact information and the second contact information include event information for birthdays, graduation anniversaries, or wedding anniversaries, respectively, and the first application has a first activity unit, which is telecommunications connected to the The first contact unit to read and display the activity information of the first contact information; the second application is provided with a second activity unit, and the second activity unit is telecommunications connected to the second contact unit for reading And display the activity information of the second contact person's information. The resource planning host has a contact module, and the contact module telecommunications connects the first contact unit and the second contact unit for the user to send the first contact information or the server to send the The second contact information is stored in the contact module. The resource planning host is provided with an activity module, and the activity module telecommunications connects the contact module, the first activity unit, and the second activity unit. When one of the servers uses the second activity unit to establish When an activity information is sent to the activity module, the activity module is forwarded to the first activity units and the remaining second activity units to notify the users and the remaining service providers. The communication module is provided with a locator, the first application program is provided with a first positioning unit, and the first positioning unit is telecommunications connected to the communication module and the first contact unit for the user to search for the first contact Positioning of person information; the second application is provided with a second positioning unit, and the second positioning unit is telecommunications connected to the communication module and the second contact unit for the server to search for the second contact information position.

綜上所述,本發明之供建立人際網絡之社區照護系統透過該第一應用程式與該第二應用程式間進行雙向數據的互匯與整合,而於各行動裝置、社區系統及主管機關間建立資訊串接,而係適用於任何組織、圑體或企業,並可進一步利用區塊鏈之資訊不可竄改等安全性技術使各該使用者與各該服務者皆得以放心使用,並可據此提供正確之活動舉辦及參與資訊於主管機關以方便其協力或補助實施各類照護行為。如此,除方便各該使用者與各該使用者、各該服務者間進行脈絡式的溝通互動外,亦方便該等服務者處理業務、推播資訊及舉辦活動等,進一步完善任何型態的業務推展,達強化經營優勢之能。In summary, the community care system for establishing an interpersonal network of the present invention conducts two-way data exchange and integration between the first application and the second application, and is connected to mobile devices, community systems, and authorities. Establish information connection, which is suitable for any organization, group or enterprise, and can further use the security technology of the block chain such as information cannot be tampered with, so that each user and each service provider can use it with confidence, and can use it with confidence. This provides the correct event organization and participation information to the competent authority to facilitate their cooperation or subsidies to implement various care activities. In this way, in addition to facilitating the contextual communication and interaction between each user, each user, and each service provider, it is also convenient for the service providers to handle business, push information and organize events, and further improve any type of The promotion of the business has achieved the ability to strengthen the operating advantages.

為使本領域具有通常知識者能清楚了解本發明之內容,謹以下列說明搭配圖式,敬請參閱。In order to enable those with ordinary knowledge in the field to clearly understand the content of the present invention, please refer to the following description and drawings.

請參閱第1~3圖,其係分別為本發明之一較佳實施例之應用示意、架構圖及流程圖。該供建立人際網絡之社區照護系統1係包含一資源規劃主機10、一第一應用程式11及一第二應用程式12,以方便複數個使用者(圖未示)及複數個服務者(圖未示)分別利用一行動裝置裝設程式後進行互動而實現社區人道關懷的提升。該第一應用程式11供該等使用者使用並電訊連接該資源規劃主機10,且設有設有一第一聯絡人單元110及一服務請托單元111。該第二應用程式12供該等服務者使用並電訊連接該資源規劃主機10,且設有一第二聯絡人單元120及一請托事件單元121。該第一應用程式11及該第二應用程式12為獨立存在且功能介面不同之應用程式,利用該第一應用程式11及該第二應用程式12可相互觸發資訊傳送並將資訊傳送更新內容同步儲存於該資源規劃主機10。各該使用者於步驟S10中,利用該第一聯絡人單元110編輯至少一第一聯絡人資訊1100,及各該服務者利用該第二聯絡人單元120編輯至少一第二聯絡人資訊1200。步驟S11,利用該服務請托單元111形成一請托請求1110後傳送予各該服務者。該請托請求1110可為各該使用者代親友委托而內含至少一該第一聯絡人資訊1100,故,該請托事件單元接收該請托請求時,步驟S12,檢測該請托請求1110是否含有該第一聯絡人資訊1100?若沒有,步驟S13,形成一請托事件1210並通知各該服務者進行處理。反之,步驟S14,該請托事件單元121驅動該第二聯絡人單元120儲存該第一聯絡人資訊1100成該第二聯絡人資訊1200並形成該請托事件1210,通知各該服務者進行處理。其中,該第一應用程式11及該第二應用程式12為獨立存在且功能介面不同之應用程式,利用該第一應用程式11及該第二應用程式12可相互觸發資訊傳送並將資訊傳送更新內容以區塊鏈記帳方式同步儲存於該資源規劃主機10。如此,在人手一機的現時代之下,透過該服務請托單元111與該請托事件單元121間的訊息交流,將有助該等服務者直接且準確地切入各該使用者的真實問題而得以實效處理委託,達完善雙向互動狀態之成效。據此,於各行動裝置、社區系統及主管機關間建立資訊串接,並可進一步利用區塊鏈之資訊不可竄改等安全性技術使各該使用者與各該服務者皆得以放心使用,進而提供正確之活動舉辦及參與資訊於主管機關以方便其協力或補助實施各類照護行為。Please refer to Figures 1 to 3, which are respectively an application schematic diagram, a structure diagram and a flowchart of a preferred embodiment of the present invention. The community care system 1 for establishing an interpersonal network includes a resource planning host 10, a first application 11, and a second application 12 to facilitate multiple users (not shown) and multiple service providers (figure) Not shown) Use a mobile device to install the program and interact to achieve the improvement of community humanitarian care. The first application 11 is for the users to use and is connected to the resource planning host 10 by telecommunications, and is provided with a first contact unit 110 and a service request unit 111. The second application 12 is used by the service providers and is connected to the resource planning host 10 by telecommunications, and is provided with a second contact unit 120 and a request event unit 121. The first application program 11 and the second application program 12 are independent applications with different functional interfaces. The first application program 11 and the second application program 12 can mutually trigger the information transmission and synchronize the information transmission update content. Stored in the resource planning host 10. In step S10, each user uses the first contact unit 110 to edit at least one first contact information 1100, and each of the server uses the second contact unit 120 to edit at least one second contact information 1200. Step S11, use the service request unit 111 to form a request 1110 and send it to each of the service providers. The request 1110 may contain at least one first contact information 1100 for each user's entrustment on behalf of relatives and friends. Therefore, when the request event unit receives the request, step S12, the request 1110 is detected Does it contain the information 1100 of the first contact person? If not, in step S13, a request event 1210 is formed and each server is notified for processing. On the contrary, in step S14, the request event unit 121 drives the second contact unit 120 to store the first contact person information 1100 into the second contact person information 1200 and form the request event 1210, and notify each server to process . Among them, the first application 11 and the second application 12 are independent applications with different functional interfaces. The first application 11 and the second application 12 can mutually trigger information transmission and update information transmission. The content is synchronously stored in the resource planning host 10 in a blockchain accounting manner. In this way, in the current era of one machine with one hand, through the information exchange between the service request unit 111 and the request event unit 121, it will help the service providers to directly and accurately cut into the real problems of the users. And it can handle the entrustment effectively, and achieve the effect of perfecting the two-way interactive state. Based on this, information connection is established between mobile devices, community systems, and competent authorities, and security technologies such as the non-tampering of information of the blockchain can be further used to enable each user and each service provider to use it with confidence, and then Provide correct event organization and participation information to the competent authority to facilitate their cooperation or subsidies to implement various care activities.

請參閱第4~6圖,其係分別為本發明之二較佳實施例之架構圖、流程圖及程式示意圖。可供企業、圑體組織、社區協會或村里辦事處等用之該供建立人際網絡之社區照護系統1包含有一資源規劃主機10、一第一應用程式11及一第二應用程式12。該第一應用程式11係供複數個使用者2,諸如企業員工、社服對象、組織會員、社區成員或村里居民等使用,而該第二應用程式12則供複數個服務者3,諸如企業主管、社工、組織幹部、社區委員或村里長等使用,且該第一應用程式11與該第二應用程式12皆供裝設於一行動裝置,例如智慧型手機、平板電腦或筆記型電腦等中而電訊連接該資源規劃主機10。該第一應用程式11及該第二應用程式12為獨立存在且功能介面不同之應用程式,利用該第一應用程式11及該第二應用程式12可相互觸發資訊傳送並將資訊傳送更新內容同步儲存於該資源規劃主機10。其中,該第一應用程式11及該第二應用程式12為獨立存在且功能介面不同之應用程式,利用該第一應用程式11及該第二應用程式12可相互觸發資訊傳送並將資訊傳送更新內容以區塊鏈記帳方式同步儲存於該資源規劃主機10。如此,透過該第一應用程式11及該第二應用程式12間進行雙向訊息交流,將大幅改善該等使用者2與該等服務者3的互動狀態,以實現科技化的人脈管理策略,並進一步促進人道關懷的發展。據此,於各行動裝置、社區系統及主管機關間建立資訊串接,並可進一步利用區塊鏈之資訊不可竄改等安全性技術使各該使用者與各該服務者皆得以放心使用,進而提供正確之活動舉辦及參與資訊於主管機關以方便其協力或補助實施各類照護行為。Please refer to FIGS. 4-6, which are the structure diagram, flowchart and program diagram of the second preferred embodiment of the present invention, respectively. The community care system 1 for establishing an interpersonal network that can be used by enterprises, organizations, community associations, or village offices, etc. includes a resource planning host 10, a first application program 11, and a second application program 12. The first application 11 is for multiple users 2, such as corporate employees, social service objects, organization members, community members, or village residents, etc., while the second application 12 is for multiple service providers 3, such as companies Used by supervisors, social workers, organizational cadres, community members or village chiefs, etc., and the first application 11 and the second application 12 are both for installation on a mobile device, such as a smart phone, a tablet, or a laptop, etc. China Telecom is connected to the resource planning host 10. The first application program 11 and the second application program 12 are independent applications with different functional interfaces. The first application program 11 and the second application program 12 can mutually trigger the information transmission and synchronize the information transmission update content. Stored in the resource planning host 10. Among them, the first application 11 and the second application 12 are independent applications with different functional interfaces. The first application 11 and the second application 12 can mutually trigger information transmission and update information transmission. The content is synchronously stored in the resource planning host 10 in a blockchain accounting manner. In this way, the two-way information exchange between the first application 11 and the second application 12 will greatly improve the interaction state between the users 2 and the service providers 3, so as to realize the technological network management strategy, and Further promote the development of humanitarian care. Based on this, information connection is established between mobile devices, community systems, and competent authorities, and security technologies such as the non-tampering of information of the blockchain can be further used to enable each user and each service provider to use it with confidence, and then Provide correct event organization and participation information to the competent authority to facilitate their cooperation or subsidies to implement various care activities.

該資源規劃主機10設有一聯絡人模組100、一活動模組101、一溝通模組102及一服務模組103,該聯絡人模組100電訊連接該活動模組101、該溝通模組102及該服務模組103,該活動模組101電訊連接該溝通模組102及該服務模組103,該溝通模組102設有一***1020並電訊連接該服務模組103。該第一應用程式11設有一第一聯絡人單元110、一服務請托單元111、一第一活動單元112、一第一對話單元113、一第一定位單元114及一第一設定單元115,該第一聯絡人單元110電訊連接該聯絡人模組100、該服務請托單元111、該第一活動單元112、該第一對話單元113、該第一定位單元114與該第一設定單元115,且該第一聯絡人單元110具有文字編輯、圖照掃描辨識、語音錄製存檔及分析與影像截取辨識等功能,特別說明地,前述該些功能之相關資訊可於單機作業系統或透過雲端服務等資訊分段予以分析及處理者,皆屬透過該第一聯絡人單元110介面實施之態樣;該服務請托單元111電訊連接該服務模組103、該第一對話單元110、該第一定位單元114及該第一設定單元115 ;該第一活動單元112電訊連接該活動模組101、該第一定位單元114與該第一設定單元115;該第一對話單元110電訊連接該溝通模組102、該第一定位單元114及該第一設定單元115;該第一定位單元114電訊連接該溝通模組102及該第一設定單元115。該第二應用程式12設有一第二聯絡人單元120、一請托事件單元121、一第二活動單元122、一第二對話單元123、一第二定位單元124、一記錄單元125及一第二設定單元126,該第二聯絡人單元120電訊連接該聯絡人模組100、該請托事件單元121、該第二活動單元122、該第二對話單元123、該第二定位單元124、該記錄單元125與該第二設定單元126,且該第二聯絡人單元120具有文字編輯、圖照掃描辨識、語音錄製分析與影像截取辨識等功能;該請托事件單元121電訊連接該服務模組103、該第二對話單元123、該第二定位單元124、該記錄單元125與該第二設定單元126;該第二活動單元122電訊連接該活動模組101、該第二定位單元124、該記錄單元125與該第二設定單元126;該第二對話單元123電訊連接該溝通模組102、該第二定位單元124及該第二設定單元126;該第二定位單元124電訊連接該溝通模組102及該第二設定單元126;該記錄單元125電訊連接該第二設定單元126。舉一關懷社區銀髮族之社照服務機構為例,該供建立人際網絡之社區照護系統1可包含下列運作步驟:The resource planning host 10 is provided with a contact module 100, an activity module 101, a communication module 102, and a service module 103. The contact module 100 is telecommunications connected to the activity module 101 and the communication module 102 And the service module 103, the activity module 101 is telecommunications connected to the communication module 102 and the service module 103, and the communication module 102 is provided with a locator 1020 and is telecommunications connected to the service module 103. The first application 11 has a first contact unit 110, a service request unit 111, a first activity unit 112, a first dialogue unit 113, a first positioning unit 114 and a first setting unit 115, The first contact unit 110 is telecommunications connected to the contact module 100, the service request unit 111, the first activity unit 112, the first dialogue unit 113, the first positioning unit 114, and the first setting unit 115 , And the first contact unit 110 has functions such as text editing, image scanning and recognition, voice recording and archiving, analysis, and image interception and recognition. In particular, the relevant information of the aforementioned functions can be in a stand-alone operating system or through cloud services Information segmentation analysis and processing are all implemented through the interface of the first contact unit 110; the service request unit 111 telecommunications connects the service module 103, the first dialogue unit 110, and the first contact unit 110 The positioning unit 114 and the first setting unit 115; the first movable unit 112 is telecommunications connected to the movable module 101, the first positioning unit 114 and the first setting unit 115; the first dialogue unit 110 is telecommunications connected to the communication module The group 102, the first positioning unit 114 and the first setting unit 115; the first positioning unit 114 is telecommunications connected to the communication module 102 and the first setting unit 115. The second application 12 includes a second contact unit 120, a request event unit 121, a second activity unit 122, a second dialogue unit 123, a second positioning unit 124, a recording unit 125, and a second The second setting unit 126, the second contact unit 120 is telecommunications connected to the contact module 100, the request event unit 121, the second activity unit 122, the second dialogue unit 123, the second positioning unit 124, the The recording unit 125 and the second setting unit 126, and the second contact unit 120 has functions such as text editing, image and photo scan recognition, voice recording analysis, and image interception recognition; the request event unit 121 is connected to the service module by telecommunications 103. The second dialogue unit 123, the second positioning unit 124, the recording unit 125, and the second setting unit 126; the second activity unit 122 is telecommunications connected to the activity module 101, the second positioning unit 124, and the The recording unit 125 and the second setting unit 126; the second dialogue unit 123 is telecommunications connected to the communication module 102, the second positioning unit 124, and the second setting unit 126; the second positioning unit 124 is telecommunications connected to the communication module The group 102 and the second setting unit 126; the recording unit 125 is telecommunications connected to the second setting unit 126. Take a social care service organization that cares for the silver-haired people in the community as an example. The community care system 1 for establishing a personal network can include the following operational steps:

於各該使用者2,即符合年齡資格之民眾將該第一應用程式11安裝並設置完成於其該行動裝置內後,步驟S20,可利用該第一聯絡人單元110之新增連絡人程序進行文字輸入、圖照上傳或語音錄製等方式編輯親友資料後形成至少一第一聯絡人資訊1100,或者直接匯入該行動裝置內建或網路信箱現存之聯絡資料後形成或更新該第一聯絡人資訊1100,再者,該使用者2亦可透過該第一聯絡人單元110之名片掃描程序掃描親友的名片後編輯或更新該第一聯絡人資訊1100。同樣地,各該服務者3,即該社照服務機構之社工、志工或員工亦可利用該第二聯絡人單元120之新增連絡人程序或名片掃描程序進行手動輸入、資料匯轉或掃描該名片後,編輯或更新形成至少一第二聯絡人資訊1200。並且,該使用者2可利用該第一聯絡人單元110之連絡人管理程序隨時編輯更新該第一聯絡人資訊1100,該服務者3則利用該第二聯絡人單元120之連絡人管理程序編輯更新該第二聯絡人資1200。該第一聯絡人單元110與該第二聯絡人單元120分別具有一群組管理程序,以供各該使用者2及各該服務者3分別自行分類而群組管理該第一聯絡人資訊1100與該第二聯絡人資訊1200。輕易可知地,該第一聯絡人資訊1100與該第二聯絡人資訊1200除可本地儲存於各該行動裝置內外,亦可透過網路傳輸至該聯絡人模組100中備儲或成為公開資料,以供機構成員任意搜尋後進行聯絡。並且,各該使用者2及各該服務者3可分別利用該第一設定單元115及該第二設定單元126設置程式使用偏好與消息通知態樣等。After each user 2, that is, an age-qualified citizen, has installed and installed the first application 11 in their mobile device, step S20 can use the new contact procedure of the first contact unit 110 At least one first contact information 1100 is formed after text input, picture uploading or voice recording, etc., after editing the information of relatives and friends, or directly importing the existing contact information built in the mobile device or in the Internet mailbox to form or update the first contact information. Contact information 1100. Furthermore, the user 2 can also edit or update the first contact information 1100 after scanning the business cards of relatives and friends through the business card scanning program of the first contact unit 110. Similarly, each of the service provider 3, that is, the social worker, volunteer or employee of the social photo service agency, can also use the new contact program or business card scanning program of the second contact unit 120 for manual input, data transfer or After scanning the business card, edit or update at least one second contact person information 1200. Moreover, the user 2 can use the contact management program of the first contact unit 110 to edit and update the first contact information 1100 at any time, and the server 3 can use the contact management program of the second contact unit 120 to edit Update the second contact person's capital to 1200. The first contact unit 110 and the second contact unit 120 each have a group management program for each user 2 and each server 3 to classify and group management the first contact information 1100 Information 1200 with the second contact person. It is easy to know that the first contact information 1100 and the second contact information 1200 can be stored locally in each of the mobile devices, and can also be transmitted to the contact module 100 via the network for storage or as public data. , So that the members of the organization can search and contact at will. In addition, each of the user 2 and each of the server 3 can respectively use the first setting unit 115 and the second setting unit 126 to set program usage preferences and message notification status, etc.

該第一聯絡人資訊1100與該第二聯絡人資訊1200可分別含有生日、初次見面日、畢業紀念日、加入會員日、結婚紀念日、第一個小孩誕生日或退休日等的活動資訊,故步驟S200,該第一聯絡人單元110驅動該第一活動單元112讀取該第一聯絡人資訊1100之活動資訊,並顯示於該第一活動單元112之行事曆程序內;該第二聯絡人單元120驅動該第二活動單元122讀取該第二聯絡人資訊1200之活動資訊,並顯示於該第二活動單元122之行事曆程序內,以方便該使用者2及該服務者3灠該行事曆後不錯過任何可為親友提供祝賀並共享同樂時光的機會。當然,該使用者2及該服務者3可隨時於各該行事曆中新增待辦之活動資訊,例如人脈拜訪、會議行程、課程活動與紅白帖禮儀往來等於各該行事曆中,且於日程將近時各該行事曆將主動提醒各該使用者2及各該服務者3,以促進人際間的溫馨互動的發生率,進而達成人脈金礦的目的。又,步驟S201,各該使用者2可隨時利用該第一定位單元114之誰在附近程序搜尋各該第一聯絡人資訊1100之定位;各該服務者3可隨時利用該第二定位單元124之誰在附近程序搜尋各該第二聯絡人資訊1200之定位,以方便隨時檢視周遭親友而增加彼此間的交集性,使進一步創造共通話題而提升互動機率。在一實施例中,該第一定位單元114及該第二定位單元124亦可針對定位聯絡人的居家或公司地址等靜態位置資訊予以讀取後,再依該所處位置掃描預設之鄰近範圍而將掃描後對應於該鄰近範圍內之靜態聯絡人資訊予以呈現。The first contact person information 1100 and the second contact person information 1200 may respectively contain event information such as birthday, first meeting day, graduation anniversary, membership joining day, wedding anniversary, birth day of the first child or retirement day, etc. Therefore, in step S200, the first contact unit 110 drives the first activity unit 112 to read the activity information of the first contact information 1100, and displays it in the calendar program of the first activity unit 112; the second contact The person unit 120 drives the second activity unit 122 to read the activity information of the second contact information 1200, and displays it in the calendar program of the second activity unit 122 to facilitate the user 2 and the server 3 After the calendar, do not miss any opportunity to congratulate relatives and friends and share fun time. Of course, the user 2 and the server 3 can add to-do activity information in each calendar at any time, such as contact visits, meeting schedules, course activities, and red-and-white post etiquette exchanges are equal to each calendar, and in When the schedule is approaching, each calendar will actively remind each user 2 and each service provider 3 to promote the incidence of warm interpersonal interactions, thereby achieving the goal of a gold mine of connections. Furthermore, in step S201, each user 2 can use the Who's Nearby program of the first positioning unit 114 to search for the location of each of the first contact information 1100 at any time; each of the server 3 can use the second positioning unit 124 at any time Who is searching for the location of each second contact person's information 1200 in the nearby program, so as to easily check the surrounding relatives and friends at any time to increase mutual intersection, so as to further create common topics and increase the probability of interaction. In one embodiment, the first positioning unit 114 and the second positioning unit 124 can also read the static location information such as the home or company address of the locating contact, and then scan the preset neighborhood according to the location. Range and display the static contact information corresponding to the neighboring range after scanning.

當各該使用者2碰上困難而欲請求協助時,步驟S21,各該使用者2可利用該服務請托單元111之請托服務程序填寫一請托表單而形成一請托請求1110,且該服務請托單元111透過該服務模組103傳送該請托請求1110至對應之各該服務者3。該第一聯絡人資訊1100及該第二聯絡人資訊1200中皆可標註聯絡人身份,比如一般會員、志工、社工或工作人員等,使各該使用者2於填寫該請托表單時可於一位址欄內填上社工或志工等字樣後,該服務請托單元111即驅動該第一聯絡人單元110反饋相應之該第一聯絡人資訊1100,以供各該使用者2全部或部份選取欲請托之該服務者3。如此,該使用者2即使未分群管理該第一聯絡人資訊1100,仍可直覺式地輕易實施該請托請求1110,使本發明確達貼心為銀髮族考量及透過科技運用而實現溫馨互動之成果。When each user 2 encounters difficulties and wants to request assistance, step S21, each user 2 can use the request service procedure of the service request unit 111 to fill in a request form to form a request 1110, and The service request unit 111 transmits the request request 1110 to the corresponding server 3 through the service module 103. Both the first contact information 1100 and the second contact information 1200 can indicate the identity of the contact, such as general members, volunteers, social workers, or staff, so that each user 2 can fill in the request form After filling in the words social worker or volunteer in an address bar, the service request unit 111 will drive the first contact unit 110 to feed back the corresponding first contact information 1100 for each user 2 Or select some of the services you want to entrust3. In this way, even if the user 2 does not manage the first contact information 1100 in groups, he can still intuitively and easily implement the request 1110, so that the present invention is clearly and intimately based on the consideration of silver-haired people and the use of technology to achieve warm interaction. Results.

上述,若各該使用者2見其親友有所狀況發生而代為提出該請托請求1110,以協請該服務者3代為幫忙時,該請托請求1110中將可能附有其親友之至少一該第一聯絡人資訊1100,故步驟S22,該請托事件單元121於接收該請託請求1110時,檢測是否附有該第一聯絡人資訊1100?若無,步驟S220,該請托事件單元121之請托服務程序形成一請托事件1210,並通知各該服務者3進行處理,此時該服務者3可檢視該請托事件1210內容是否有請托對象的聯絡資料,有則自行輸入形成該第二聯絡人資訊1200並記錄該請托事件1210於其中。反之,若該請托請求1110內含該第一聯絡人資訊1100,則步驟S221,該請托事件單元121驅動該第二聯絡人單元120比對該第一聯絡人資訊1100是否已內建於該第二聯絡人資訊1200內?若是,步驟S2210,該請托事件單元121利用對應之該第二聯絡人資訊1200形成該請托事件1210,並記錄該請托事件1210於該第二聯絡人資訊1200中。反之,步驟S2211,該請托事件單元121驅動該第二聯絡人單元120儲存該第一聯絡人資訊1100成該第二聯絡人資訊1200並形成該請托事件1210,記錄該請托事件1210於新建之該第二聯絡人資訊1200中。順帶一提的是,該使用者2倘為初次加入系統的成員,則各該服務者3可能尚未即時編輯新增該第二聯絡人資訊1200,或尚未使該第二聯絡人單元120同步該聯絡人模組100而更新該等第二聯絡人資訊1200,因此,該請托事件單元121於接收該請託請求1110時亦同步檢測請求傳送人的資料是否已存於該第二聯絡人資訊1200中,若無,則於該請托事件1210形成時警示該服務者3儲存新聯絡人資料。As mentioned above, if each user 2 sees that something is happening to his relatives and friends and submits the request 1110 on his behalf, in order to assist the service provider 3 for help, the request 1110 may be accompanied by at least one of his relatives and friends. The first contact person information 1100, so in step S22, when the request event unit 121 receives the request request 1110, it detects whether the first contact person information 1100 is attached. If not, in step S220, the requesting service procedure of the requesting event unit 121 forms a requesting event 1210, and notifying each of the server 3 to deal with it. At this time, the server 3 can check whether the requesting event 1210 has any content. Please input the contact information of the recipient, or enter the second contact information 1200 by yourself and record the request event 1210 in it. Conversely, if the request 1110 contains the first contact information 1100, step S221, the request event unit 121 drives the second contact unit 120 to compare whether the first contact information 1100 is built in Which second contact person’s information is in 1200? If yes, in step S2210, the request event unit 121 uses the corresponding second contact person information 1200 to form the request event 1210, and records the request event 1210 in the second contact person information 1200. On the contrary, in step S2211, the request event unit 121 drives the second contact unit 120 to store the first contact information 1100 into the second contact information 1200 and form the request event 1210, and record the request event 1210 in The newly created second contact information is in 1200. Incidentally, if the user 2 is a member who has joined the system for the first time, each server 3 may not have edited and added the second contact information 1200 in real time, or the second contact unit 120 has not been synchronized with the The contact module 100 updates the second contact information 1200. Therefore, when the request event unit 121 receives the request 1110, it also synchronously detects whether the request sender's data is stored in the second contact information 1200. If not, the server 3 will be warned to save the new contact information when the request event 1210 is formed.

步驟S23,該服務者3處理該請托事件1210並記錄一處理回報1211時,該請托事件單元121儲存該處理回報1211於對應之該第二聯絡人資訊1200中,並透過該服務模組103傳送該處理回報1211予對應之該使用者2 ,且步驟S230,該請托事件單元121上傳對應之該請托事件1210、該處理回報1211及該第二聯絡人資訊1200至該服務模組103中,以供該服務模組103統計分析而獲得一區域內銀髮族的服務需求趨向,使該社照服務機構得以更清楚知曉未來應規畫之活動類型與服務項目等。並且,步驟S24,該使用者2利用該服務請托單元111檢視該處理回報1211而得知請托結果後,可透過該第一對話單元113之簡訊程序隨時透過文字、語音或視訊之一即時訊息傳送一確認通知或反映一意見想法予該服務員3,且該服務員3透過該第二對話單元123之簡訊程序自該溝通模組102接收該即時訊息後與該使用者2進行即時溝通,以期進一步完善請托的處理成效。如此,受該使用者2的人際脈絡延伸及其對周遭親友的關懷影響,該請托事件1210的服務需求係更加即時且符合實際需求,不僅提升該服務者3的作業準確性與效率、改善該社照服務機構的資源實用率外,更進一步推廣社會照顧服務的涵蓋範圍及落實程度。又一提的是,該使用者2或該服務者3皆可隨時選擇聯絡或依群組選擇聯絡人後透過該簡訊程序任意與該使用者2及該服務者3傳送訊息或對話。In step S23, when the server 3 processes the request event 1210 and records a processing report 1211, the request event unit 121 stores the processing report 1211 in the corresponding second contact information 1200, and uses the service module 103 transmits the processing report 1211 to the corresponding user 2, and in step S230, the request event unit 121 uploads the corresponding request event 1210, the processing report 1211 and the second contact information 1200 to the service module In 103, the service module 103 is used for statistical analysis to obtain service demand trends of the silver-haired people in a region, so that the social service agency can more clearly understand the types of activities and service items to be planned in the future. In addition, in step S24, the user 2 uses the service request unit 111 to view the processing report 1211 and knows the request result, and can use the text, voice, or video message at any time through the text, voice, or video message of the first dialogue unit 113. The message sends a confirmation notification or reflects an opinion to the server 3, and the server 3 receives the instant message from the communication module 102 through the short message program of the second dialogue unit 123, and then communicates with the user 2 in real time. Further improve the handling effect of the request. In this way, due to the influence of the user 2’s interpersonal network extension and the care for the surrounding relatives and friends, the service demand of the request event 1210 is more immediate and in line with actual needs, which not only improves the accuracy and efficiency of the service provider 3’s work, and improves In addition to the availability of resources of the social care service agency, it has further promoted the coverage and implementation of social care services. It is also mentioned that the user 2 or the server 3 can choose to contact at any time or select contacts according to the group, and then send messages or conversations with the user 2 and the server 3 through the short message program.

並且,步驟S25,當一該服務者3利用該第二活動單元122之行事曆建立一公開活動1220,例如銀髮共餐餐會、健康講座、老幼共學活動或知識分享文章等並傳送至該活動模組101時,該活動模組101傳送該公開活動1220予所有連結之該第一活動單元112與該第二活動單元122。如此,透過該活動模組101的即時批次推播功能,各該使用者2及各該服務者3皆可分別透過該第一活動單元112之最新消息程序及該第二活動單元122之最新消息程序得知相關活動及知識等,使該社照服務機構可於無須耗費鉅額的文宣、簡訊或短片等廣告費的情況下即輕易行銷其理念、分享智識新知與號招活動參與等。And, in step S25, when a server 3 uses the calendar of the second activity unit 122 to establish a public activity 1220, such as a silver-haired meal party, a health lecture, a learning activity for the young and a child, or a knowledge sharing article, etc., and transmit it to In the case of the activity module 101, the activity module 101 transmits the public activity 1220 to all the connected first activity unit 112 and the second activity unit 122. In this way, through the real-time batch push function of the activity module 101, each user 2 and each server 3 can use the latest news program of the first activity unit 112 and the latest information of the second activity unit 122, respectively. The news program learns about related activities and knowledge, so that the social photo service agency can easily market its ideas, share knowledge and new knowledge, and participate in recruitment activities without spending huge amounts of advertising expenses such as propaganda, text messages or short films.

步驟S26,該第一活動單元112之最新消息程序接收該公開活動1220後通知該使用者2,且於該公開活動1220為講座、課程或活動事件時,該使用者2可點選該公開活動1220上之報名鈕而透過該活動模組101反饋一報名資訊予該服務者3完成報名,同時,該第一活動單元112記錄該活動資訊1220至該行事曆中並形成一報到識別碼,以供該使用者2直接利用該行動裝置展示該報到識別碼而作為完成活動點名的載具;該第二活動單元122之最新消息程序亦同工。該記錄單元125係記錄該服務者3發送過之訊息歷程,同時,也統整歷史訊息之後續反饋資料,因此,當各該使用者2反饋該報名資訊時,該服務者3除可利用該行事曆管理該公開活動外,亦可透過該記錄單元125查看該公開活動1220之報名人員名單1010,以直接作為活動點名機制而統計實際出席率。具通常知識者可知,本發明之該第二活動單元122及該記錄單元125皆可隨時上傳資料至該活動模組101儲檔,且該活動模組101亦可電訊連接衛福部或政府單位之伺服主機,以上傳該活動資訊而申請相關社照補助。In step S26, the latest news program of the first activity unit 112 notifies the user 2 after receiving the public activity 1220, and when the public activity 1220 is a lecture, a course or an activity event, the user 2 can click the public activity The registration button on 1220 and the registration information is fed back to the server 3 through the activity module 101 to complete the registration. At the same time, the first activity unit 112 records the activity information 1220 in the calendar and forms a registration identification code to The user 2 can directly use the mobile device to display the check-in identification code as a vehicle for completing the activity roll call; the latest news procedure of the second activity unit 122 also works the same. The recording unit 125 records the message history sent by the server 3, and at the same time, it also integrates the subsequent feedback data of the historical message. Therefore, when each user 2 feedbacks the registration information, the server 3 can use the In addition to the calendar management of the public event, the record unit 125 can also be used to view the list of applicants 1010 of the public event 1220, which can be directly used as an event naming mechanism to calculate the actual attendance rate. Those with ordinary knowledge can know that both the second activity unit 122 and the recording unit 125 of the present invention can upload data to the storage file of the activity module 101 at any time, and the activity module 101 can also be telecommunications connected to the Ministry of Health and Welfare or government units. The server host applies for relevant social photo subsidies by uploading the event information.

承上實施例所述,該使用者2可透過該第一應用程式11自主選擇傳送聯絡人資料、行事曆資料、請託資料、對話資料或定位資料等予其他各該使用者2或各該服務者3,以進行雙向的資料交流而使該使用者2或該服務者3於拜訪行前即可快速掌握探視對象的背景與活動狀態,藉此優化人與人之間的互動型態而實現人間處處有溫暖的大同世界。由於該供建立人際網絡之社區照護系統1可用於商務企業、醫療組織、聯誼圑體、社區管委會或鄰里互助會等,故為進一步述明其運作效益,在此舉一推廣健康樂活之養生組織為例。Continuing from the above embodiment, the user 2 can independently choose to send contact data, calendar data, request data, dialogue data, or location data to other users 2 or each service through the first application 11 Person 3, through two-way data exchange, so that the user 2 or the server 3 can quickly grasp the background and activity status of the visitor before the visit, so as to optimize the interaction between people. There is a warm world of Great Harmony everywhere in the world. Since the community care system 1 for the establishment of a human network can be used in business enterprises, medical organizations, social groups, community management committees, or neighborhood mutual aid associations, etc., in order to further clarify its operational benefits, here is the promotion of healthy and happy life. Take health care organizations as an example.

為達到健康老化、快樂生活、營造幸福美滿的人生為宗旨,該養生組織除設有一總部,例如樂活交流中心、健康商城或奇林樂活體驗轉化館外,亦可於各地社區設置服務據點,例如樂活社圑或118聯誼會等而使該資源規劃主機10為複數使用型態且各受一管理者,即該等服務者3之一監管。其餘該等服務者3可為該養生組織之基層員工或業務,該管理者可直接於該聯絡人模組100中建立該等服務者3之資料並指定其身份等級。而各該使用者2則可為主動或受邀參與該養生組織之會員,且使用該第一應用程式11而註冊該聯絡人模組100將獲取一身份屬性1000,如圖6所示,且當各該使用者2欲介紹親友加入該養生組織時,可透過該第一對話單元113傳送建置之該第一聯絡人資訊1100予該服務員3,且該服務員3協助其親友加入會員時,可驅動該聯絡人模組100記錄一分享點數至該使用者2之資料中。該養生組織可依據該分享點數提供福利制度,而誘使各該使用者2分享經驗並介紹新成員加入,實現強勢推廣組織之效,且透過社區式的服務據點設置型態,亦便利各該使用者2及各該服務者3深入另一該使用者2或其他潛在會員的生活中提供關懷與協助,以加強人與人間的交往連結強度並可第一線地掌握各該使用者2、甚至是各該服務者3對組織的參與熱絡度、積極度及貢獻度。In order to achieve the purpose of healthy aging, happy life, and creating a happy and fulfilling life, the health organization not only has a headquarters, such as Lohas Exchange Center, Health Mall or Qilin Lohas Experience Transformation Hall, but also can set up service bases in local communities , Such as Lohas Social Club or 118 Friendship Club, etc., so that the resource planning host 10 is a plural use type and each is supervised by a manager, that is, one of the service providers 3. The remaining service providers 3 can be basic employees or businesses of the health organization, and the manager can directly create the information of the service providers 3 in the contact module 100 and specify their identity levels. Each user 2 can be a member actively or invited to participate in the health organization, and use the first application 11 to register the contact module 100 to obtain an identity attribute 1000, as shown in FIG. 6, and When each user 2 wants to introduce relatives and friends to join the health organization, he can send the constructed first contact information 1100 to the waiter 3 through the first dialogue unit 113, and when the waiter 3 assists his relatives and friends to join the membership, The contact module 100 can be driven to record a sharing point to the data of the user 2. The health care organization can provide a welfare system based on the sharing points, and induce each user 2 to share experience and introduce new members to join, to achieve the effect of a strong promotion organization, and to set up a type through community-based service points, which is also convenient for all users. The user 2 and each of the service providers 3 go deep into the life of another user 2 or other potential members to provide care and assistance, so as to strengthen the strength of communication between people and to grasp each user 2 in the first line. , And even the degree of participation, enthusiasm and contribution of each service provider 3 to the organization.

該管理者除透過該活動模組101對該等使用者2及該等服務者3批次推播健康常識、分享養生新知及行銷Back to Original的樂活理念外,亦可利用該活動模組101告知課程、舉辦活動及號召志工活動等,如圖7所示,而各該使用者2利用該第一活動單元112或各該服務者3利用該第二活動單元122報名課程或活動後,該管理者即可於該活動模組101中檢視與管理該報名人員名單1010。又,於課程或活動結束後,所有參與記錄皆會回饋至該聯絡人模組100中,以更新對應之各該第一聯絡人資訊1100或各該第二聯絡人資訊1200,使各該服務者3,甚至是各該使者用2皆可檢視每一會員的課程進修狀態、活動參與狀態或志工服務狀態等。並且,該活動模組101可自動累計每一會員的課程進修時數、活動參與時數或志工服務時數等,以於時數到達一指標時即觸動該聯絡人模組100自動調整對應此會員之該身份屬性1000或該身份等級,使達到促進會員熱切投入學習與服務付出。藉此,各行動裝置、社區系統及主管機關間將有效建立資訊串接,並利用區塊鏈記帳方式之資訊不可竄改特性而使各該使用者與各該服務者皆得以放心使用,並依此提供正確之活動舉辦及參與資訊供主管機關查核以方便其協力或補助實施各類照護行為。最終使該養生組織透過各該服務者3及各該使用者2的人際脈絡間彼此關懷、督促與分享,即可完成堅強的人脈巨網,以徹底闡揚Back to Original的健康理念及實現活到118歲的樂活精神。The manager can use the activity module 101 in addition to promoting health knowledge, sharing new knowledge about health and marketing Back to Original's Lohas concept to the users 2 and the service providers 3 in batches through the activity module 101. 101 informs courses, organizes activities and calls for volunteer activities, etc., as shown in Figure 7. After each user 2 uses the first activity unit 112 or each of the server 3 uses the second activity unit 122 to register for a course or activity , The manager can view and manage the list of registered persons 1010 in the activity module 101. In addition, after the course or activity is over, all participation records will be fed back to the contact module 100 to update the corresponding first contact information 1100 or each second contact information 1200 to enable each service User 3, even each of the messengers can use 2 to view the status of each member's course learning, activity participation, or volunteer service status, etc. In addition, the activity module 101 can automatically accumulate each member’s course study hours, activity participation hours, or volunteer service hours, etc., so that when the hours reach an index, the contact module 100 will be triggered to automatically adjust the correspondence. This member's identity attribute is 1000 or this identity level, so as to promote the member's eagerness to study and service. In this way, each mobile device, community system, and the competent authority will effectively establish an information connection, and use the information non-tampering feature of the blockchain accounting method so that each user and each service provider can use it with confidence, and rely on This provides correct event organization and participation information for the competent authority to check in order to facilitate their cooperation or subsidies to implement various care activities. In the end, the health organization can care, supervise, and share with each other through the interpersonal connections of the service providers 3 and the users 2, so as to complete a strong network of connections to thoroughly promote the health concept of Back to Original and achieve a life The 118-year-old Lohas spirit.

惟,以上所述者,僅為本發明之較佳實施例而已,並非用以限定本發明實施之範圍;故在不脫離本發明之範圍下所作之均等變化與修飾,皆應涵蓋於本發明之專利範圍內。However, the above are only the preferred embodiments of the present invention, and are not used to limit the scope of implementation of the present invention; therefore, equal changes and modifications made without departing from the scope of the present invention should be covered by the present invention Within the scope of the patent.

1:供建立人際網絡之社區照護系統 10:資源規劃主機 100:聯絡人模組 1000:身份屬性 101:活動模組 1010:報名人員名單 102:溝通模組 1020:*** 103:服務模組 11:第一應用程式 110:第一聯絡人單元 1100:第一聯絡人資訊 111:服務請托單元 1110:請托請求 112:第一活動單元 113:第一對話單元 114:第一定位單元 115:第一設定單元 12:第二應用程式 120:第二聯絡人單元 1200:第二聯絡人資訊 121:請托事件單元 1210:請托事件 1211:處理回報 122:第二活動單元 1220:公開活動 123:第二對話單元 124:第二定位單元 125:記錄單元 126:第二設定單元 2:使用者 3:服務者 S10~S26:步驟1: Community care system for the establishment of an interpersonal network 10: Resource Planning Host 100: Contact module 1000: Identity attributes 101: Activity Module 1010: List of applicants 102: Communication Module 1020: locator 103: Service Module 11: The first application 110: The first contact person unit 1100: First contact person information 111: Service please entrust unit 1110: please request 112: The first activity unit 113: The first dialogue unit 114: The first positioning unit 115: The first setting unit 12: The second application 120: Second Contact Unit 1200: second contact information 121: Please entrust the event unit 1210: please entrust the event 1211: processing return 122: The second activity unit 1220: public event 123: The second dialogue unit 124: second positioning unit 125: record unit 126: The second setting unit 2: User 3: server S10~S26: steps

第1圖,為本發明之一較佳實施例之應用示意。 第2圖,為本發明之一較佳實施例之架構圖。 第3圖,為本發明之一較佳實施例之流程圖。 第4圖,為本發明之二較佳實施例之架構圖。 第5A、5B圖,為本發明之二較佳實施例之流程圖。 第6圖,為本發明之二較佳實施例之程式示意圖。 第7圖,為本發明之二較佳實施例之程式示意圖。 第8圖,為本發明之二較佳實施例之程式示意圖。Figure 1 is a schematic diagram of the application of a preferred embodiment of the present invention. Figure 2 is a structural diagram of a preferred embodiment of the present invention. Figure 3 is a flowchart of a preferred embodiment of the present invention. Figure 4 is a structural diagram of the second preferred embodiment of the present invention. Figures 5A and 5B are flowcharts of the second preferred embodiment of the present invention. Figure 6 is a schematic diagram of the program of the second preferred embodiment of the present invention. Figure 7 is a schematic diagram of the program of the second preferred embodiment of the present invention. Figure 8 is a schematic diagram of the program of the second preferred embodiment of the present invention.

1:供建立人際網絡之社區照護系統1: Community care system for the establishment of an interpersonal network

10:資源規劃主機10: Resource Planning Host

11:第一應用程式11: The first application

110:第一聯絡人單元110: The first contact person unit

1100:第一聯絡人資訊1100: First contact person information

111:服務請托單元111: Service please entrust unit

1110:請托請求1110: please request

12:第二應用程式12: The second application

120:第二聯絡人單元120: Second Contact Unit

1200:第二聯絡人資訊1200: second contact information

121:請托事件單元121: Please entrust the event unit

1210:請托事件1210: please entrust the event

Claims (10)

一種供建立人際網絡之社區照護系統,以方便複數個使用者及複數個服務者分別利用一行動裝置進行互動,實現社區人道關懷的提升,其包含: 一資源規劃主機; 一第一應用程式,係供該等使用者使用並電訊連接該資源規劃主機,其設有一第一聯絡人單元及一服務請托單元,各該使用者利用該第一聯絡人單元編輯至少一第一聯絡人資訊,且當各該使用者利用該服務請托單元形成一請托請求後,傳送予各該服務者;及 一第二應用程式,係供該等服務者使用並電訊連接該資源規劃主機,其設有一第二聯絡人單元及一請托事件單元,各該服務者利用該第二聯絡人單元編輯至少一第二聯絡人資訊,當該請托事件單元接收該請托請求時形成一請托事件並通知各該服務者進行處理,且該請托請求內含有至少一該第一聯絡人資訊時,該請托事件單元驅動該第二聯絡人單元儲存該第一聯絡人資訊成該第二聯絡人資訊並形成該請托事件; 其中,該第一應用程式及該第二應用程式為獨立存在且功能介面不同之應用程式,利用該第一應用程式及該第二應用程式可相互觸發資訊傳送並將資訊傳送更新內容以區塊鏈記帳方式同步儲存於該資源規劃主機。A community care system for establishing an interpersonal network to facilitate multiple users and multiple service providers to use a mobile device to interact with each other to achieve the improvement of community humanitarian care, which includes: A resource planning host; A first application program is for the users to use and telecommunications to connect to the resource planning host. It has a first contact unit and a service request unit. Each user uses the first contact unit to edit at least one The first contact person information, and when each user uses the service request unit to form a request request, it is sent to each service provider; and A second application is for the service providers to use and telecommunications to connect to the resource planning host. It has a second contact unit and a request event unit. Each server uses the second contact unit to edit at least one The second contact person information. When the request event unit receives the request request, a request event is formed and each service provider is notified for processing, and the request contains at least one first contact person's information. Request the request event unit to drive the second contact unit to store the first contact information into the second contact information and form the request event; Wherein, the first application program and the second application program are independent applications with different functional interfaces. The first application program and the second application program can mutually trigger information transmission and the information transmission update content is divided into blocks The chain accounting method is synchronously stored in the resource planning host. 如申請專利範圍第1項所述之供建立人際網絡之社區照護系統,其中該服務者處理該請托事件並記錄一處理回報時,該請托事件單元反饋該處理回報予該使用者,同時儲存該處理回報至對應之該第二聯絡人資訊中。For example, the community care system for establishing a human network as described in item 1 of the scope of patent application, wherein when the service provider processes the request event and records a processing report, the request event unit feeds back the processing report to the user, and at the same time The processing report is stored in the corresponding information of the second contact person. 如申請專利範圍第2項所述之供建立人際網絡之社區照護系統,其中該請托事件單元上傳該請托事件、該處理回報及該第二聯絡人資訊至該資源規劃主機,且該資源規劃主機統計分析而獲知該使用者之請托行為趨向。For example, the community care system for establishing a human network as described in item 2 of the scope of patent application, wherein the request event unit uploads the request event, the processing report and the second contact person information to the resource planning host, and the resource Plan host statistical analysis to learn the user's request behavior trend. 如申請專利範圍第3項所述之供建立人際網絡之社區照護系統,其中該資源規劃主機設有一溝通模組、該第一應用程式設有一第一對話單元、該第二應用程式設有一第二對話單元,該溝通模組電訊連接該第一對話單元與該第二對話單元,當該使用者利用該第一對話單元透過文字、語音或視訊之一即時訊息與該服務者進行溝通時,該溝通模組傳送該即時訊息至該第二對話單元。For example, the community care system for establishing an interpersonal network as described in item 3 of the scope of patent application, wherein the resource planning host is provided with a communication module, the first application is provided with a first dialogue unit, and the second application is provided with a second A second dialogue unit. The communication module telecommunications connects the first dialogue unit and the second dialogue unit. When the user uses the first dialogue unit to communicate with the server through an instant message of text, voice or video, The communication module transmits the instant message to the second dialogue unit. 如申請專利範圍第4項所述之供建立人際網絡之社區照護系統,其中該服務請托單元電訊連接該第一對話單元,該使用者利用該服務請托單元檢視該處理回報時,透過該第一對話單元傳送一確認通知或一想法意見至該第二對話單元。For example, the community care system for establishing an interpersonal network described in item 4 of the scope of patent application, wherein the service request unit is telecommunications connected to the first dialogue unit, and the user uses the service request unit to view the processing report through the The first dialogue unit transmits a confirmation notice or an idea to the second dialogue unit. 如申請專利範圍第5項所述之供建立人際網絡之社區照護系統,其中該第一聯絡人單元與該第二聯絡人單元皆具有文字編輯、圖照掃描辨識與語音錄製分析之功能,以分別允許該使用者與該服務者掃描一名片後編輯或更新該第一聯絡人資訊與該第二聯絡人資訊。For example, the community care system for establishing a human network as described in item 5 of the scope of patent application, wherein the first contact unit and the second contact unit both have the functions of text editing, image and photo scanning and recognition, and voice recording and analysis. Allow the user and the server to scan a video to edit or update the first contact information and the second contact information respectively. 如申請專利範圍第6項所述之供建立人際網絡之社區照護系統,其中該第一聯絡人資訊及該第二聯絡人資訊係分別包含生日、畢業紀念日或結婚紀念日之活動資訊,且該第一應用程式設有一第一活動單元,該第一活動單元電訊連接該第一聯絡人單元,以讀取並顯示該第一聯絡人資訊之活動資訊;該第二應用程式設有一第二活動單元,該第二活動單元電訊連接該第二聯絡人單元,以讀取並顯示該第二聯絡人資訊之活動資訊。For example, the community care system for establishing an interpersonal network described in item 6 of the scope of patent application, wherein the first contact person information and the second contact person information respectively include birthday, graduation anniversary or wedding anniversary event information, and The first application is provided with a first activity unit, and the first activity unit is telecommunications connected to the first contact unit to read and display activity information of the first contact information; the second application is provided with a second An activity unit, and the second activity unit is telecommunications connected to the second contact unit to read and display activity information of the second contact information. 如申請專利範圍第7項所述之供建立人際網絡之社區照護系統,其中該資源規劃主機係設有一聯絡人模組,該聯絡人模組電訊連接該第一聯絡人單元及該第二聯絡人單元,以供該使用者傳送該第一聯絡人資訊或該服務者傳送該第二聯絡人資訊至該聯絡人模組儲存。For example, the community care system for establishing an interpersonal network described in item 7 of the scope of patent application, wherein the resource planning host is provided with a contact person module, and the contact person module telecommunications connects the first contact person unit and the second contact person Person unit for the user to send the first contact information or the server to send the second contact information to the contact module for storage. 如申請專利範圍第8項所述之供建立人際網絡之社區照護系統,其中該資源規劃主機係設有一活動模組,該活動模組電訊連接該聯絡人模組、該第一活動單元及該第二活動單元,當該等服務者之其中之一利用該第二活動單元建立一活動資訊並傳送至該活動模組時,該活動模組轉送予該等第一活動單元及其餘該等第二活動單元而通知該等使用者及其餘該等服務者。For example, the community care system for establishing a human network described in item 8 of the scope of patent application, wherein the resource planning host is provided with an activity module, and the activity module telecommunications connects the contact module, the first activity unit, and the The second activity unit. When one of the service providers uses the second activity unit to create an activity information and send it to the activity module, the activity module forwards it to the first activity unit and the remaining second activity units. 2. The activity unit informs the users and the rest of the service providers. 如申請專利範圍第9項所述之供建立人際網絡之社區照護系統,其中該溝通模組係設有一***,該第一應用程式設有一第一定位單元,且該第一定位單元電訊連接該溝通模組及第一聯絡人單元,以供該使用者搜尋該第一聯絡人資訊之定位;該第二應用程式設有一第二定位單元,且該第二定位單元電訊連接該溝通模組及該第二聯絡人單元,以供該服務者搜尋該第二聯絡人資訊之定位。As described in item 9 of the scope of patent application, the community care system for establishing a human network, wherein the communication module is provided with a locator, the first application program is provided with a first positioning unit, and the first positioning unit is telecommunications connected The communication module and the first contact unit are used for the user to search for the location of the first contact information; the second application program is provided with a second positioning unit, and the second positioning unit is telecommunications connected to the communication module And the second contact unit for the server to search for the location of the second contact information.
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