TW202042150A - System and method for integrating online and offline rental service - Google Patents
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本發明涉及一種租借物件的技術，特別是讓使用者利用電腦裝置完成線上租賃並於線下店面取得租賃物件的結合線上與線下租賃服務的系統與方法。The present invention relates to a technology for renting objects, in particular to a system and method for combining online and offline leasing services that allow users to use computer devices to complete online leases and obtain leased objects at offline stores.
租賃是一種分享的概念，例如，當旅行者旅遊到特定地方，除了利用當地公共交通工具外，可以租用汽機車作為代步工具，能更為方便地在各處移動。常見租車的方式包括通過租車公司在網頁上預訂租車時間、車輛種類與取車位置，租車公司即可根據訂車資訊預備車輛，等待客戶取車，另有方式即直接到當地租車公司詢問與租車，可立即取車。Leasing is a sharing concept. For example, when travelers travel to a specific place, in addition to using local public transportation, they can rent a car as a means of transportation, which can move around more conveniently. Common ways to rent a car include booking the rental time, vehicle type and pick-up location on the webpage through the car rental company. The car rental company can prepare the car according to the car reservation information and wait for the customer to pick up the car. Otherwise, directly go to the local car rental company to inquire and rent the car , The car can be picked up immediately.
以機車為例，是部分地區（如台灣鄉鎮）的主要代步工具，因此租機車在觀光景點旅遊，既方便又省旅費，一般租用機車的方式是直接到租車店選車，需要與店主查詢車輛狀況、檢查證照、身份證件，並設定租車合約。Taking locomotives as an example, they are the main means of transportation in some areas (such as Taiwan’s towns and villages). Therefore, renting a locomotive is convenient and saves travel expenses for sightseeing in tourist attractions. The general way to rent a locomotive is to choose a car directly at a car rental shop. You need to check with the owner for the vehicle Condition, check licenses, ID documents, and set up a car rental contract.
揭露書提出一種結合線上與線下租賃服務的系統與方法，這是一種利用線上使用者介面提供使用者線上設定租賃物件與訂單，完成訂單後，再至線下的店面取得租賃物件，並優選地，設有資訊服務機的店面可為無人店面，完全由使用者自行操作設定租借與歸還，並可實現甲地借乙地還的目標。The disclosure book proposes a system and method that combines online and offline leasing services. This is a system and method that uses an online user interface to provide users with online settings for leasing items and orders. After completing the order, go to the offline store to obtain the leasing items, and optimize Land, the storefront with information service machine can be an unmanned storefront, which is completely operated by the user to set the lease and return, and can achieve the goal of borrowing and repaying by land.
根據實施例According to the embodiment
結合線上與線下租賃服務的系統與方法System and method combining online and offline leasing services
一種結合線上與線下租賃服務的系統，包括：A system that combines online and offline leasing services, including:
一雲端系統，通過一網路提供一線上租賃服務；以及A cloud system that provides an online rental service through a network; and
於一使用者裝置啟始的一使用者介面，通過該使用者介面連結該線上租賃服務以及取得一租賃物件的一線下租賃服務；A user interface initiated on a user device, through which the user interface links the online rental service and obtains an offline rental service of a rental object;
其中該雲端系統運行一結合線上與線下租賃服務的方法，包括：The cloud system runs a method that combines online and offline leasing services, including:
自該使用者裝置接收一查詢請求；Receiving a query request from the user device;
根據該查詢請求產生一租賃選單，並傳送該租賃選單至該使用者裝置；Generate a rental menu according to the query request, and transmit the rental menu to the user device;
自該使用者裝置接收一訂單資料；Receive an order data from the user device;
根據該訂單資料演算一交易碼；以及Calculate a transaction code based on the order data; and
傳送該交易碼至該使用者裝置，其中該交易碼作為在一租賃地點租借或歸還該租賃物件的一憑據；其中該租賃地點設有一資訊服務機，用於驗證該使用者裝置所攜帶的該交易碼，於驗證成功後，核准租借或歸還該租賃物件。Transmit the transaction code to the user device, where the transaction code serves as a credential for renting or returning the leased object at a rental location; wherein the rental location is provided with an information server for verifying the user device carried by the user device. The transaction code, after the verification is successful, approve the lease or return the leased object.
如請求項1所述的結合線上與線下租賃服務的系統，其中該訂單資料包括該租賃物件的資訊、租借該租賃物件的一時間資訊、該租賃地點以及一使用者識別資料的其中之一或任意組合，於該雲端系統中，根據該訂單資料與一金鑰演算該交易碼。The system combining online and offline leasing services as described in claim 1, wherein the order data includes one of information about the leased object, a time information for renting the leased object, the lease location, and a user identification data Or any combination, in the cloud system, the transaction code is calculated based on the order data and a key.
如請求項2所述的結合線上與線下租賃服務的系統，其中該資訊服務機設有與該雲端系統的該金鑰相同或對應的一驗證金鑰，用於驗證該交易碼。The system combining online and offline leasing services according to claim 2, wherein the information server is provided with a verification key that is the same as or corresponding to the key of the cloud system for verifying the transaction code.
如請求項3所述的結合線上與線下租賃服務的系統，其中該雲端系統設有一資料庫，用於記載設於一或多個租賃地點的一或多個資訊服務機同步各租賃地點中租賃物件的資料。The system combining online and offline leasing services as described in claim 3, wherein the cloud system is provided with a database for recording one or more information servers located in one or more leasing locations to synchronize each leasing location Information about the leased property.
如請求項1至4任一項所述的結合線上與線下租賃服務的系統，其中設有該資訊服務機的該租賃地點為一無人店面。For the system combining online and offline leasing services as described in any one of claims 1 to 4, the leasing location where the information server is set up is an unmanned storefront.
一種結合線上與線下租賃服務的方法，運行於提供一線上租賃服務的一雲端系統中，包括：A method of combining online and offline leasing services, running in a cloud system that provides online leasing services, includes:
於該雲端系統中，自一使用者裝置接收一查詢請求；In the cloud system, receiving a query request from a user device;
根據該查詢請求查詢一資料庫，產生一租賃選單，並傳送該租賃選單至該使用者裝置；Query a database according to the query request, generate a rental menu, and send the rental menu to the user device;
自該使用者裝置接收一訂單資料；Receive an order data from the user device;
根據該訂單資料演算一交易碼；以及Calculate a transaction code based on the order data; and
傳送該交易碼至該使用者裝置，其中該交易碼作為在一租賃地點租借或歸還該租賃物件的一憑據；其中該租賃地點設有一資訊服務機，用於驗證該使用者裝置所攜帶的該交易碼，於驗證成功後，核准租借或歸還該租賃物件。Transmit the transaction code to the user device, where the transaction code serves as a credential for renting or returning the leased object at a rental location; wherein the rental location is provided with an information server for verifying the user device carried by the user device. The transaction code, after the verification is successful, approve the lease or return the leased object.
如請求項6所述的結合線上與線下租賃服務的方法，其中該訂單資料包括該租賃物件的資訊、租借該租賃物件的一時間資訊、該租賃地點以及一使用者識別資料的其中之一或任意組合，於該雲端系統中，根據該訂單資料與一金鑰演算該交易碼。The method for combining online and offline leasing services as described in claim 6, wherein the order data includes one of information about the leased object, a time information for renting the leased object, the lease location, and a user identification data Or any combination, in the cloud system, the transaction code is calculated based on the order data and a key.
如請求項7所述的結合線上與線下租賃服務的方法，其中該交易碼於該使用者裝置上形成一條碼，由該資訊服務機讀取後，取得該訂單資料，根據一租借指令確認可租借該租賃物件，或根據一歸還指令執行歸還該租賃物件。The method for combining online and offline leasing services as described in claim 7, wherein the transaction code forms a code on the user device, which is read by the information server to obtain the order data, and confirm according to a leasing instruction The leased object can be leased, or the leased object can be returned according to a return instruction.
如請求項8所述的結合線上與線下租賃服務的方法，其中，於歸還該租賃物件時，該資訊服務機依據該訂單資料中的該時間資訊判斷是否逾時，若有逾時，即要求補繳租賃費用。For example, the method of combining online and offline leasing services as described in claim 8, wherein when returning the leased item, the information server judges whether it is timed out based on the time information in the order data. If there is a timeout, that is Request to pay the rental fee.
如請求項6至9中任一項所述的結合線上與線下租賃服務的方法，其中該租賃地點為多個租賃地點的其中之一，各租賃地點通過所設置的該資訊服務機實現一無人店面，該資訊服務機設有與該雲端系統的該金鑰相同或對應的一驗證金鑰，用於驗證該交易碼。The method for combining online and offline leasing services according to any one of claims 6 to 9, wherein the leasing location is one of a plurality of leasing locations, and each leasing location realizes one through the information server set up In an unmanned storefront, the information server is provided with a verification key that is the same as or corresponding to the key of the cloud system for verifying the transaction code.
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為使能更進一步瞭解本發明的特徵及技術內容，請參閱以下有關本發明的詳細說明與圖式，然而所提供的圖式僅用於提供參考與說明，並非用來對本發明加以限制。In order to further understand the features and technical content of the present invention, please refer to the following detailed description and drawings about the present invention. However, the provided drawings are only for reference and description, and are not used to limit the present invention.
以下是通過特定的具體實施例來說明本發明的實施方式，本領域技術人員可由本說明書所公開的內容瞭解本發明的優點與效果。本發明可通過其他不同的具體實施例加以施行或應用，本說明書中的各項細節也可基於不同觀點與應用，在不悖離本發明的構思下進行各種修改與變更。另外，本發明的附圖僅為簡單示意說明，並非依實際尺寸的描繪，事先聲明。以下的實施方式將進一步詳細說明本發明的相關技術內容，但所公開的內容並非用以限制本發明的保護範圍。The following are specific examples to illustrate the implementation of the present invention, and those skilled in the art can understand the advantages and effects of the present invention from the content disclosed in this specification. The present invention can be implemented or applied through other different specific embodiments, and various details in this specification can also be modified and changed based on different viewpoints and applications without departing from the concept of the present invention. In addition, the drawings of the present invention are merely schematic illustrations, and are not drawn according to actual dimensions, and are stated in advance. The following embodiments will further describe the related technical content of the present invention in detail, but the disclosed content is not intended to limit the protection scope of the present invention.
應當可以理解的是，雖然本文中可能會使用到“第一”、“第二”、“第三”等術語來描述各種元件或者信號，但這些元件或者信號不應受這些術語的限制。這些術語主要是用以區分一元件與另一元件，或者一信號與另一信號。另外，本文中所使用的術語“或”，應視實際情況可能包括相關聯的列出項目中的任一個或者多個的組合。It should be understood that although terms such as “first”, “second”, and “third” may be used herein to describe various elements or signals, these elements or signals should not be limited by these terms. These terms are mainly used to distinguish one element from another, or one signal from another signal. In addition, the term "or" used in this document may include any one or a combination of more of the associated listed items depending on the actual situation.
揭露書所公開的結合線上與線下租賃服務的系統與方法提供一種線上完成租賃訂單，而可於特定位置取得租賃物件，再於一時間內完成歸還的租賃服務，結合線上與線下租賃服務的系統提供使用者端的裝置（如智慧型手機、平板電腦等）執行軟體程式形成的使用者介面，可以通過使用者介面提供的操作介面完成物件選擇、日期與位置設定，並於繳付一定金額後完成租賃訂單，之後使用者裝置自雲端系統接收一交易碼，讓使用者可以利用此交易碼至設定的位置取得租賃的物件，經驗證交易碼後，可以取貨以達成租賃的目的；之後，於使用物件完成後，可以至設定的位置歸還物件，同樣經驗證交易碼後，歸還物件後即完成整個租賃程序。The system and method for combining online and offline leasing services disclosed in the disclosure provides an online leasing order to be completed, and leasing items can be obtained at a specific location, and then the leasing service can be completed within a time, combining online and offline leasing services The system provides a user interface formed by running software programs on user-side devices (such as smart phones, tablet computers, etc.). Object selection, date and location settings can be completed through the operation interface provided by the user interface, and a certain amount of money can be paid After the leasing order is completed, the user device receives a transaction code from the cloud system, allowing the user to use the transaction code to obtain the leased item at the set location. After the transaction code is verified, the goods can be picked up to achieve the purpose of leasing; After the use of the object is completed, the object can be returned to the set location. Similarly, after the transaction code is verified, the entire rental process is completed after the object is returned.
根據實施方式，結合線上與線下租賃服務的系統與方法可以適用各種適用租賃的行為，租賃的標的例如旅遊設備、攝影器材、家電用品、電子裝置、貴重衣物、書籍雜誌、各式車輛等，其中更在雲端系統與使用者裝置的運用下，可以實現在不同位置租賃取貨與歸還的租賃服務，例如結合線上與線下租賃服務的系統可以讓車輛在甲地租，在乙地還。進一步地，各租賃地點可以設置提供使用者自行操作的資訊服務機（Kiosk），於完成交易碼驗證後，讓使用者可以自行取貨與歸還，可以實現無人管理的無人店面的租賃服務。According to the embodiment, the system and method of combining online and offline leasing services can be applied to various applicable leasing activities, such as travel equipment, photographic equipment, household appliances, electronic devices, valuable clothing, books and magazines, various vehicles, etc. Among them, under the use of cloud systems and user devices, leasing services that can be rented, picked up and returned at different locations can be realized. For example, a system that combines online and offline leasing services allows vehicles to be rented in A and returned in B. Furthermore, each rental location can be equipped with an information service machine (Kiosk) for users to operate by themselves. After the transaction code verification is completed, users can pick up and return the goods by themselves, which can realize the rental service of unmanned and unmanned storefronts.
可參考圖1描述的系統架構示意圖，其中描述揭露書所提出的結合線上與線下租賃服務的系統的架構實施例圖，系統提出一雲端系統12，以電腦技術實現，設有資料庫121與金鑰庫122，通過網路10提供線上租賃服務。系統包括在使用者裝置111, 112, 113啟始的一使用者介面，讓使用者可以通過執行於使用者裝置上的使用者介面連結線上租賃服務以及取得租賃物件的線下租賃服務。在雲端系統12中運行一結合線上與線下租賃服務的方法。Reference may be made to the schematic diagram of the system architecture described in FIG. 1, which describes an embodiment diagram of the system combining online and offline leasing services proposed in the disclosure. The system proposes a
終端使用者持有使用者裝置111, 112, 113，較佳為使用者個人的行動裝置，其中安裝有對應的軟體程式（APP）、網頁瀏覽器，或以特定社群服務（如Line、Facebook）的軟體程式，於其中啟始的使用者介面讓使用者可以與系統互動，包括與雲端系統12通訊，查詢多個租賃地點的其中之一的租賃物件情況，產生查詢請求，即傳送查詢租賃物件的查詢請求至雲端系統12，使得運行於雲端系統12中的軟體程序產生一租賃選單，提供給使用者裝置111, 112, 113，以運行租賃服務，讓使用者可以通過使用者介面形成租賃訂單。The end user holds the
結合線上與線下租賃服務的系統提供設有置放租賃物件的店面，店面可配置服務人員，或可以無人店面的方式運作，提供使用者取得租賃物件與歸還租賃物件，店面中設有電腦實現的裝置，如資訊服務機101, 102, 103，資訊服務機101, 102, 103中的資料記載了各店面目前提供租賃的物件品項，提供服務介面讓使用者可以操作租賃或歸還的程序，更用於驗證使用者裝置上記載的交易資料。A system that combines online and offline leasing services provides a storefront with rental items. The storefront can be equipped with service personnel or can be operated as an unmanned storefront. It provides users to obtain leased items and return leased items. Computers are installed in the storefront. The information in the
根據實施例，雲端系統12運行一個服務後台，其中的資料庫121用於記載設於一或多個租賃地點的一或多個資訊服務機同步各租賃地點中租賃物件的資料，其中可以包括登錄租賃服務的會員資料（會員ID、支付資訊、身份資料等）、店面資料、租賃物件資料等。金鑰庫122記錄使用租賃服務時演算交易碼的金鑰（key），不同店面中設有的資訊服務機101, 102, 103都設有相同或對應的金鑰，可根據訂單資料與金鑰演算一交易碼，交易碼為提供給使用者裝置111, 112, 113作為在其中之一租賃地點取得或歸還租賃物件的憑據。According to the embodiment, the
以下圖2至圖4示意描述實現結合線上與線下租賃服務的方法的使用者介面示意圖。The following Figures 2 to 4 schematically describe a schematic diagram of a user interface that implements a method of combining online and offline rental services.
圖2顯示有一使用者介面20，可由一專屬軟體程式（如行動裝置內的APP）啟始的使用者介面，亦不排除可以網頁瀏覽器實現，更優選地通過一社群媒體的軟體程式實現使用者介面20，並能利用其中智慧的互動介面引導使用者執行線上租賃服務，並連結雲端系統，完成租賃訂單。使用者介面20中提供功能選單22，其中設有多個可以直接選擇快捷進入的功能，如地區租車221、我的訂單222、達人帶路223、概念店224、一般設定225以及店家入口226。Figure 2 shows a
舉例來說，地區租車221提供使用者可以快速進入圖式中的地區選單24，其中可列舉提供使用者選擇進行租賃的地區，如此例的西部、東部與外島；我的訂單222提供使用者可以查閱已經完成的租賃訂單，並可進行編輯；達人帶路223提供使用者參考他人使用此租賃服務的心得，以及各地旅遊的經驗；概念店224為系統提供無人店面的介紹，系統在無人服務的店面中設置資訊服務機（kiosk），提供使用者能自行操作租借與歸還物件的程序；一般設定225提供使用者可以接上線上客服、進行使用租賃系統的設定，如證件上傳等；店家入口226則是提供參與結合線上與線下租賃服務的系統的各店主設定服務的功能。For example, the
除了使用者介面20上提供的快速進入的功能選單22外，在此一提的是，另外通過使用者介面20提供的租賃功能可以通過自然語言與後台提供的機器人互動進行，提供更為智慧與完整而結合線上與線下的租賃服務。In addition to the quick-
圖3顯示系統通過使用者介面20顯示一物件選單26，用於展示各式租賃物件的影像與描述，以及進一步資訊，此例顯示為租車的選單，可以通過多個滑動選單讓使用者瀏覽各種種類的車輛與價格。Figure 3 shows that the system displays an
圖4顯示通過使用者介面20產生訂單後的訂單資料28，若以車輛為例，訂單內容可以有車種、地點、金額、租賃日期與時間等，讓使用者確認訂單資料28後，即傳送確認訊息至後台，能夠形成一訂單。Figure 4 shows the
上述圖式顯示使用者裝置端的使用者介面，為使用者操作執行線上租賃服務，完成訂單後，則可結合線下租賃服務，如圖5顯示設於店面的資訊服務機實施例示意圖。The above diagram shows the user interface of the user's device to perform online rental services for the user to operate. After completing the order, it can be combined with offline rental services. Figure 5 shows a schematic diagram of an embodiment of an information server installed in a store.
此圖示意顯示一資訊服務機50，店面中陳列租賃物件53，此例顯示有幾台機車，資訊服務機50是一個電腦系統實現的裝置，提供使用者可操作介面，如一觸控顯示器，或搭配有攝影機、麥克風、鍵盤、滑鼠等週邊裝置，目的是讓使用者可以方便地通過其中操作介面52上的引導執行租借或是歸還租賃物件的程序。This figure schematically shows an
當使用者於其使用者裝置55上完成訂單，雲端系統將提供一交易碼，使用者裝置55內軟體可以轉換此交易碼為在使用者裝置55上形成一條碼，如QR Code，由資訊服務機50掃描而讀取到交易碼後，如圖中操作介面52所示，讓資訊服務機50中運行的軟體程式取得訂單資料，可以取得其中資訊（如使用者識別資料、租賃物件資訊、時間、地點等），能夠根據租借或是歸還的選擇執行後續步驟。另外，資訊服務機50取得交易碼的方式並不排除其他方式，例如讓使用者手動輸入，或是以無線傳輸方式傳送到資訊服務機50。When a user completes an order on his
舉例來說，使用者來到設有資訊服務機50與租賃物件53的租賃地點，可以為無人店面，從資訊服務機50的操作介面52上選擇為租借或是歸還。若選擇租借，在資訊服務機50中軟體程序中產生一租借指令，可以根據從交易碼讀取的訂單資料確認可租借租賃物件，並通過操作介面52回應可租借訊息。若選擇歸還，或是軟體程序發現是第二次掃描相同的交易碼，可以判斷為歸還程序，即產生一歸還指令，可以根據從交易碼讀取的訂單資料執行歸還程序，通過訊息引導使用者執行歸還租賃物件。For example, when a user comes to a rental location where the
圖6則以運行於使用者裝置61、雲端系統62以及一或多個資訊服務機之間的流程描述結合線上與線下租賃服務的方法實施例。FIG. 6 describes an embodiment of a method for combining online and offline rental services with a process running between the user device 61, the cloud system 62, and one or more information server machines.
一開始，使用者操作使用者裝置61查詢租賃物件，過程中，使用者操作使用者裝置61上啟始的使用者介面，可以手動輸入、對話方式或是互動選單方式輸入查詢條件，可以通過選單設定租賃地區、使用時間、租借與歸還日期以及租賃物件，之後將查詢請求傳送給雲端系統62（步驟S601）；ㄓ由雲端系統62根據查詢請求中的條件查詢資料庫記載的租借物件的資訊，例如，雲端系統62中的軟體程序判斷是否所選擇地點具有符合條件的租借物件，之後根據查詢請求產生一租賃選單，並傳送查詢結果至使用者裝置61，如租賃選單，包括可以根據雲端系統62中資料庫的記錄分析得出的使用者的喜好記錄，以傳送建議的租賃選單（步驟S603）。At the beginning, the user operates the user device 61 to inquire about leased items. During the process, the user operates the user interface on the user device 61. The query conditions can be entered manually, through dialogue or through interactive menus. Set the lease area, use time, lease and return date, and lease object, and then send the query request to the cloud system 62 (step S601); ㄓ the cloud system 62 queries the database for the information of the leased object recorded in the database according to the conditions in the query request, For example, the software program in the cloud system 62 determines whether the selected location has eligible rental items, and then generates a rental menu according to the query request, and transmits the query result to the user device 61, such as the rental menu, which can be based on the cloud system 62 The user’s preference record obtained by the analysis of the records in the database in order to transmit the suggested rental menu (step S603).
這個結果可讓使用者選擇是否進行租借，或是再產生下一個查詢請求，重複步驟S601，最後將完成某租賃物件的訂單設定，產生訂單請求，並傳送到雲端系統62（步驟S605）。之後，在雲端系統62中，將執行建立訂單的程序。根據一實施例，從使用者裝置61取得的訂單資料可包括租賃物件的資訊、租借租賃物件的時間資訊、租賃地點以及使用者識別資料的其中之一或任意組合，於雲端系統62中，即可根據訂單資料與一金鑰演算一交易碼（步驟S607）。接著，雲端系統62回傳訂單成立的訊息以及交易碼至使用者裝置61（步驟S609）。其中交易碼作為在一租賃地點租借或歸還該賃物件的憑據，根據一實施例，交易碼於使用者裝置61上可轉換為一條碼，如一維條碼或QR Code（步驟S611）。This result allows the user to choose whether to rent, or to generate the next query request, repeat step S601, and finally complete the order setting of a lease item, generate an order request, and send it to the cloud system 62 (step S605). After that, in the cloud system 62, the order creation procedure will be executed. According to an embodiment, the order data obtained from the user device 61 may include one or any combination of the information of the leased object, the time information of the leased object, the lease location and the user identification data, in the cloud system 62, namely A transaction code can be calculated according to the order information and a key (step S607). Then, the cloud system 62 returns the order establishment message and the transaction code to the user device 61 (step S609). The transaction code is used as a credential for renting or returning the leased object at a rental location. According to one embodiment, the transaction code can be converted into a code on the user device 61, such as a one-dimensional barcode or a QR Code (step S611).
此流程圖例中，資訊服務機一63為設置於訂單資料中租賃地點的資訊服務機，當使用者通過使用者裝置61自雲端系統62取得交易碼並轉換為條碼後，即可在預定時間前往租賃地點，如店面一（步驟S613）。店面一設有資訊服務機一63，讀取交易碼（如掃描一維條碼或QR Code），可先利用資訊服務機一63中對應雲端系統62金鑰的驗證金鑰驗證此交易碼，並能取得其中記載的訂單資料，當驗證成功，可以根據訂單資料與一租借指令確認可核准租借其中記載的租賃物件，讓使用者取得租賃物件（步驟S615）。In this flowchart example, the information server 63 is the information server set at the rental location in the order data. After the user obtains the transaction code from the cloud system 62 through the user device 61 and converts it into a barcode, he can go to The rental location, such as storefront one (step S613). There is an information server 63 on the storefront to read the transaction code (such as scanning a one-dimensional bar code or QR Code). You can use the verification key corresponding to the 62 key of the cloud system in the information server 63 to verify the transaction code, and The order data recorded therein can be obtained, and when the verification is successful, the leased object recorded in it can be confirmed to be approved for lease according to the order data and a lease instruction, so that the user can obtain the leased object (step S615).
當使用者使用租賃物件之後，可於預定租賃時間內歸還物件，可以在原本租借店面一歸還物件，亦能如此例所示，前往店面二執行歸還程序，可實現甲地借乙地還的目的（步驟S617）。使用者可以使用店面二中的資訊服務機二64執行歸還租賃物件的程序，同樣地，資訊服務機二64也需驗證交易碼，利用對應雲端系統62中金鑰的驗證金鑰演算以驗證交易碼，經確認其中租賃物件的租賃時間，即根據一歸還指令執行歸還程序（步驟S619）。此時，可以讓使用者得知或是由使用者裝置61取得一完成訊息（步驟S621）。After the user uses the leased item, he can return the item within the scheduled lease time. You can return the item at the original rental storefront. You can also go to the storefront to perform the return procedure as shown in the example. (Step S617). The user can use the information service machine 2 64 in the storefront 2 to execute the procedure of returning the leased object. Similarly, the information service machine 2 64 also needs to verify the transaction code, and use the verification key calculation corresponding to the key in the cloud system 62 to verify the transaction. After confirming the lease time of the leased item, the return procedure is executed according to a return instruction (step S619). At this time, the user can be notified or a completion message can be obtained from the user device 61 (step S621).
根據上述實施例，雲端系統62運行結合線上與線下租賃服務的方法，雲端系統62中設有金鑰，其目的之一是能根據訂單資料演算一交易碼，交易碼為使用者取得租賃物件的憑據，而設於租賃地點的資訊服務機（資訊服務機一63、資訊服務機二64）則設有與雲端系統62的金鑰相同或對應的驗證金鑰，驗證金鑰則是用於驗證自使用者裝置61讀取的交易碼，特別是在實現無人店面的需求下，驗證使用者裝置上交易碼提供了一個安全機制，可以確認為本人租借與歸還物件。根據一實施方式，交易碼中可以包括通過一雜湊演算法（hash algorithm）將部分訂單資料演算為一雜湊值（hash value），這個雜湊值是提供資訊服務機驗證的對象，在資訊服務機內，即使用相同或是對應的驗證金鑰同樣地根據部分訂單資料演算一雜湊值，比對交易碼中的雜湊值，以驗證交易碼。According to the above embodiment, the cloud system 62 runs a method that combines online and offline leasing services. The cloud system 62 has a key. One of its purposes is to calculate a transaction code based on the order data. The transaction code allows the user to obtain the leased object The information service machine (information server one 63, information server two 64) at the rental location has the same or corresponding verification key as that of the cloud system 62. The verification key is used for Verifying the transaction code read from the user device 61, especially under the requirement of realizing an unmanned storefront, provides a security mechanism for verifying the transaction code on the user device, which can confirm that the object is rented and returned by the user. According to an embodiment, the transaction code may include calculating part of the order data into a hash value through a hash algorithm. This hash value is the object to be verified by the information server, which is stored in the information server. , That is, use the same or corresponding verification key to calculate a hash value based on part of the order data and compare the hash value in the transaction code to verify the transaction code.
圖7接著顯示結合線上與線下租賃服務的方法中運作於上述資訊服務機一的實施例流程圖，此例中，資訊服務機一擔任提供租借服務的店面一的資訊服務機，此租賃地點通過所設置的資訊服務機一實現無人店面。Fig. 7 then shows the flow chart of an embodiment of the above-mentioned information service machine 1 in the method of combining online and offline rental services. In this example, the information service machine 1 serves as the information service machine of store 1 that provides rental services. This rental location Realize an unmanned storefront through the information service machine set.
當使用者來到店面一，操作資訊服務機一，如步驟S701，通過選單進入一租賃選單，並通過提示訊息要求驗證交易碼，如步驟S703，使用者操作使用者裝置讓資訊服務機一讀取交易碼，例如讓資訊服務機一的攝影機拍攝使用者裝置上顯示的條碼。When the user comes to store one, operates the information service machine 1, in step S701, enters a rental menu through the menu, and asks to verify the transaction code through a prompt message, in step S703, the user operates the user device to let the information server read it Get the transaction code, for example, let the camera of the information server 1 capture the barcode displayed on the user's device.
在步驟S705中，經資訊服務機一讀取交易碼後，可取得訂單資料，同時，如步驟S707，資訊服務機一中軟體程序以其中金鑰演算驗證交易碼，如步驟S709，於驗證完成後產生租賃成立訊息。這時，使用者可以取得租賃物件，所述系統與方法並不限定特定取得租賃物件的方式，其中細節如根據驗證成功的結果可自動開啟置物櫃、自動提供開啟租賃物件的鑰匙等方式，在此並不詳述。In step S705, after the information server 1 reads the transaction code, the order information can be obtained. At the same time, as in step S707, the software program in the information server 1 uses the key calculation to verify the transaction code. As in step S709, the verification is completed Then a lease establishment message is generated. At this time, the user can obtain the leased object. The system and method do not limit the specific method of obtaining the leased object. Details such as the automatic opening of the locker according to the result of successful verification and the automatic provision of the key to open the leased object, etc., here Does not elaborate.
當使用者完成一次租借程序，店面一的租賃物件即少一件，在步驟S711，資訊服務機一內軟體程序將統計店內物件。更者，在一實施例中，根據後台運行，資訊服務機一中的租借物件的資料可與雲端系統中資料庫同步，包括同步數量、種類、租賃記錄等。When the user completes the rental procedure once, there is one less rental item in store one. In step S711, the software program in the information server 1 will count the items in the store. Furthermore, in one embodiment, according to the background operation, the data of the leased object in the information server 1 can be synchronized with the database in the cloud system, including the synchronized quantity, type, lease record, etc.
租借與歸還可以在相同店面一完成，亦可在店面一完成租借，而在店面二歸還物件，圖8即描述運作於設於店面二的資訊服務機二的實施例流程。此例中，資訊服務機二擔任提供歸還服務的店面二的資訊服務機，此租賃地點通過所設置的資訊服務機二實現無人店面。The lease and return can be done in the same storefront, or the lease can be completed in storefront one, and the object can be returned in storefront two. Figure 8 illustrates the flow of an embodiment operating on the second information service machine located in storefront two. In this example, the second information service machine serves as the information service machine of the second storefront that provides return services, and this rental location realizes an unmanned storefront through the second information service machine set up.
當使用者攜帶租賃物品來到店面二，如步驟S801，通過資訊服務機二的操作介面進入歸還選單，並以使用者裝置將交易碼給資訊服務機二讀取（步驟S803），資訊服務機二從交易碼得出訂單資料（步驟S805），同樣地以驗證金鑰演算以驗證交易碼（步驟S807）。When the user brings the leased items to store two, in step S801, enter the return menu through the operation interface of the information server two, and use the user device to send the transaction code to the information server two to read (step S803), the information server 2. Obtain the order information from the transaction code (step S805), and calculate the same with the verification key to verify the transaction code (step S807).
這時，運行於資訊服務機二的軟體程序將根據取得的訂單資訊得到租借的時間資訊，再與此時歸還時間比對，如步驟S809，以判斷是否逾時。若在預訂的時間內歸還，即未逾時（否），執行步驟S811，將通過資訊服務機二的操作介面上產生歸還完成訊息，再如步驟S817，資訊服務機二內的軟體程序將統計店內物件，並更新物件資料。若判斷已經逾時（是），即如步驟S813，計算並要求補繳租賃費用，例如通過操作介面顯示補繳金額。At this time, the software program running on the information server 2 will obtain the rental time information based on the acquired order information, and compare it with the return time at this time, as in step S809, to determine whether the time is overdue. If it is returned within the reserved time, that is, it is not overdue (No), execute step S811, and a return completion message will be generated through the operation interface of the information server 2, and then in step S817, the software program in the information server 2 will count Store items and update item data. If it is determined that the time has expired (Yes), that is, in step S813, the rental fee is calculated and requested to be paid, for example, the amount of the rental fee is displayed through the operation interface.
之後，如步驟S815，使用者於支付補繳金額後即完成歸還程序，在資訊服務機二的操作介面顯示歸還完成訊息。如步驟S817，資訊服務機二內的軟體程序更新店內租賃物件的資料。也同樣地，資訊服務機二可以定時或即時與雲端系統同步租借物件的資料。After that, in step S815, the user completes the return procedure after paying the back payment amount, and a return completion message is displayed on the operation interface of the information service machine 2. In step S817, the software program in the second information server updates the data of the leased items in the store. Similarly, the second information server can synchronize the leased object data with the cloud system regularly or in real time.
然而，在此一提的是，根據一實施例，所述各店面（包括無人店面與有人店面）的資訊服務機可為獨立運行，可以不用與雲端系統同步租借資料，雲端系統將僅可用於提供各種租借資訊，而不一定需要知道各店面即時的租借情況。However, it is mentioned here that, according to one embodiment, the information server of each storefront (including unmanned storefronts and manned storefronts) can run independently, and there is no need to synchronize and rent data with the cloud system. The cloud system will only be used for Provide a variety of rental information, without necessarily knowing the real-time rental status of each store.
綜上所述，根據上述結合線上與線下租車服務的系統與方法的實施例描述，所述系統提出一雲端系統，作為實現線上租賃服務的後台，使用者端則通過特定軟體程式、網頁瀏覽器或是社群媒體啟始的使用者介面提供設定租賃物件的訂單，通過使用者介面連結線上租賃服務以及取得租賃物件的線下租賃服務，系統於租賃地點設有提供使用者自行操作的資訊服務器，而能自行取得或歸還租賃物件，實現無人店面。To sum up, according to the description of the above-mentioned embodiment of the system and method combining online and offline car rental services, the system proposes a cloud system as a backend for realizing online rental services, and the user side browses through specific software programs and web pages. The user interface initiated by the computer or social media provides the order for setting leased items, links online leasing services and offline leasing services for obtaining leased items through the user interface, and the system provides information for users to operate by themselves at the leasing location Server, and can obtain or return leased items by itself, realizing an unmanned storefront.
以上所公開的內容僅為本發明的優選可行實施例，並非因此侷限本發明的申請專利範圍，所以凡是運用本發明說明書及圖式內容所做的等效技術變化，均包含於本發明的申請專利範圍內。The content disclosed above is only a preferred and feasible embodiment of the present invention, and does not limit the scope of the patent application of the present invention. Therefore, all equivalent technical changes made using the description and schematic content of the present invention are included in the application of the present invention. Within the scope of the patent.
12:雲端系統
121:資料庫
122:金鑰庫
10:網路
101,102,103:資訊服務機
111,112,113:使用者裝置
20:使用者介面
22:功能選單
221:地區租車
222:我的訂單
223:達人帶路
224:概念店
225:一般設定
226:店家入口
24:地區選單
26:物件選單
28:訂單資料
50:資訊服務機
52:操作介面
55:使用者裝置
53:租賃物件
61:使用者裝置
62:雲端系統
63:資訊服務機一
64:資訊服務機二
步驟S601～S621:租賃服務的流程
步驟S701～S711:租賃服務方法運作於資訊服務機的流程
步驟S801～S817:租賃服務方法運作於資訊服務機的流程12: Cloud system
121: database
122: keystore
10: Internet
101,102,103:
圖1顯示結合線上與線下租賃服務的系統的實施例架構圖；Figure 1 shows an example architecture diagram of a system combining online and offline leasing services;
圖2至圖4顯示使用者裝置上提供租賃服務的使用者介面範例示意圖；Figures 2 to 4 show schematic diagrams of user interfaces that provide rental services on user devices;
圖5顯示設於店面的資訊服務機實施例示意圖；Figure 5 shows a schematic diagram of an embodiment of an information service machine installed in a store;
圖6顯示結合線上與線下租賃服務的方法實施例流程圖；Figure 6 shows a flowchart of an embodiment of a method for combining online and offline leasing services;
圖7顯示結合線上與線下租賃服務的方法中運作於資訊服務機一的實施例流程圖；FIG. 7 shows a flow chart of an embodiment operating in the information service machine 1 in the method of combining online and offline rental services;
圖8顯示結合線上與線下租賃服務的方法中運作於資訊服務機二的實施例流程圖。FIG. 8 shows a flowchart of an embodiment operating on the second information server in the method of combining online and offline rental services.
61:使用者裝置 61: User device
62:雲端系統 62: Cloud system
63:資訊服務機一 63: Information Service Machine One
64:資訊服務機二 64: Information Service Machine Two
S601:查詢租賃物件 S601: Query leased items
S603:提供查詢結果 S603: Provide query results
S605:產生訂單請求 S605: Generate order request
S607:建立訂單、演算交易碼 S607: Create order and calculate transaction code
S609:傳送訂單成立訊息與交易碼 S609: Send order establishment message and transaction code
S611:形成條碼 S611: Form barcode
S613:前往店面一 S613: Go to store one
S615:驗證交易碼、取得物件 S615: Verify transaction code and obtain object
S617:前往店面二 S617: Go to store 2
S619:驗證交易碼、歸還物件 S619: Verify the transaction code and return the object
S621:完成訊息 S621: Complete message
Claims (10)
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| TW108115902A TW202042150A (en) | 2019-05-08 | 2019-05-08 | System and method for integrating online and offline rental service |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| TW108115902A TW202042150A (en) | 2019-05-08 | 2019-05-08 | System and method for integrating online and offline rental service |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| TW202042150A true TW202042150A (en) | 2020-11-16 |
Family
ID=74201240
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| TW108115902A TW202042150A (en) | 2019-05-08 | 2019-05-08 | System and method for integrating online and offline rental service |
Country Status (1)
| Country | Link |
|---|---|
| TW (1) | TW202042150A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TWI784856B (en) * | 2022-01-03 | 2022-11-21 | 郭朝誠 | Management system for rental vehicle |
-
2019
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TWI784856B (en) * | 2022-01-03 | 2022-11-21 | 郭朝誠 | Management system for rental vehicle |
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