201039613 六、發明說明： .【發明所屬之技術領域】 發月係關於—種語音加值系統及其方法，特別係指〜種 法。者透過電話對特定服務進行加值的語音加值系統及其方° 【先前技術】 _ Ik者稱科技的進步，「宅經濟」的活動持續熱絡，越來越夕 Ο &的網路服務推出來提供給使用者使用 ，以使得現代人不需要外 p可透過電〜連上網際網路，來藉由網際網路進行各種活動。 般來況4目關的網略服務公司提供使用者多樣的付費 作為提供服務的收費機制，其包括有點數制、時數制和月缴、 可方便使用者根據自己的需求選擇適合的方案。 ， 然而“付費方案是如何多樣，使用者付費的方式大多可 分為兩種…種是前往特定㈣點透過購買減卡（即實體卡），將 ❹點數卡的加值號碼於特定巧上輸人來進行加㈣動作，另1 則是透過電彳§業者提供小額代收的服務，於—網頁輸人手機銳峰 及其對應帳號，待電信業者回傳一認證碼後，輸入該認證 % ‘ 定網頁來進行加值的動作，其中，後者又較前者更能提供使用者 服務加值的方便性，無須特地出門購買點數卡，僅需輸入手機號 碼及其對應帳號即可進行加值，待月底電話帳單來之後再統一繳 款。 但是上述於網頁輸入手機號碼來進行付費方式仍有許多不方. 便的地方，例如當一使用者於一網路遊戲中進行激烈的網路對戰 3 201039613 突然發現自已 中斷遊戲…以點數或時間即將用完’此時他只能選摆 -來幕切_，連線至加值 甚至造成遊戲肖色的來’造成使用者極度的不方便， m ，降低了即時戰略的樂趣。 u此’如何能透過其他媒介 使用者在享受網路公司所提供之服務的:二二 Ο 統付費方式纽達狀便可錢崎域’以解決傳 進的方向。 > 錢今網路相關業麵積極研發改 【發明内容】 个u之主要目的在於提供—種可供使用_巧 特定服務進行加值的語音加值㈣及其方法，並配合電 額代付服務來提供❹餘枝的域方式，简決_加值^ 要透過特定據點來進行加值的困擾。 為達上述之目的，本發明之加值系統，係包括有： 貝料庫，係儲存有複數個使用者的身份資料及複數個錄立 檔，該身份資料包括使用者帳號、對應之身分認證碼和加值密碼； 一語音閘道器’係以專線的方式分別連接複數個電信業者，用來 提供-制者得轉打餘進行服務的加值，該語音閘道器具有 強制來電顯示功能，並可判斷使用者的是哪—家電信#者所提供 的電信服務，以取得撥打使用者的身份資料； -語音服務1 ’似置於該語音狀器錢接料庫，可 自該語音喊㈣-電信業錢取得該❹者的㈣f料與該資 4 201039613 料庫進行驗證比對後，根據該使用者的需求對應讀取該資料庫之 錄音檀來引導該使用者進行加值，並將該使用者的加值請求透過 該語音閘道器傳送至對應之電信業者。 本發明之語音加值方法係應用於上述之語音加值系統，其包 括有： 服務請求：一使用者透過一電話裝置撥打至一語音閘道器，該 語音閘道器由一電信業者端取得該使用者的身份資料； 引導服務：一語音服務器自該語音閘道器取得該使用者的身份 資料與該資料庫進行驗證比對，根據該使用者的指令對應讀取該 資料庫之錄音檔來引導使用者進行加值，並將該使用者的加值請 求透過該語音閘道器傳送至對應之電信業者。 因此，藉由上述之語音加值系統及其方法，本發明可供使用 者透過電話裝置對特定服務進行加值，並配合電信業者小額代收 服務來提供使用者較方便的加值方式。 【實施方式】 為使熟悉該項技藝人士瞭解本發明之目的，兹配合圖式將本發 明之較佳實施例詳細說明如下。 請參考第一圖所示，本發明之語音加值系統（1)，係包括有： 一資料庫（12)，係儲存有複數個使用者的身份資料及複數個錄 音槽，該身份資料包括使用者帳號、對應之身分認證碼和加值密 碼； 一語音閘道器（10)，係以專線的方式分別連接複數個電信業者 (2)，用來提供一使用者得以撥打電話進行服務的加值，該語音閘 5 201039613 道器（ίο)具有強制來電顯示功能，並可判斷使用者的是哪一家電信 業者(2)所提供的電信服務，以取得撥打使用者的身份資料； 一語音服務器（11)，係設置於該語音閘道器（10)並連接於該資 料庫（12)，可自該語音閘道器（1〇)由一電信業者（2)端取得該使用者 的身份資料與資料庫（12)進行驗證比對後，根據該使用者的需求對 應讀取該資料庫（12)之錄音檔來引導該使用者進行加值，並將該使 用者的加值請求透過該語音閘道器（10)傳送至對應之電信業者 ⑺。 〇 該身份資料係包括有該使用者帳號、該使用者所使用之電信業 者服務來源。 該使用者帳號係該使用者所使用之電話門號。 該身分認證碼係該使用者的身分證字號。 該加值密碼係供使用者於加值前所設置之檢查密碼，以提供語 音加值的安全性。 請參考第-及二圖所示，本發明之語音加值方法係應用於上述 〇 之語音加值系統（1)，其包括有： 服務請求(3):—使料透過-電話裝置撥打至-語音閘道器 ⑽，該語音閘道器⑽由1㈣者⑺端取得該使用者的身份資 引導服務（4).: 一語音服務/1 ί、 益（1 1)將該使用者的身份資料斑該資 料庫（12)進行驗證比對，根摅 八 錄6亥使用者的指令對應讀取該資料庫 (12)之錄音檔來引導使用者 、 、Ά— 硬仃加值，並將該使用者的加值請求透 過该語音閘道n⑽傳送1對應之 請參考第一及三圖所示， 上迷之服務請求(3)，係包括有以下 6 201039613 步驟： 步驟A-l(30):該使用者撥打一電話號碼至該語音閘道器（ι〇); . 步驟A-2(31):該語音閘道器（1〇)根據該使用者之電話來源， 判斷該使用者的電話屬於那一家電話業者(2)，並透過該電信業者 (2)取得該使用者的身份資料； 步驟A-3(32):該語音閘道器（丨0)根據該使用者所撥打進來之 電話號碼來判斷該使用者欲加值之服務類型，例如：_使用者撥 打881234或885678皆可接通至該語音閘道器（1〇)，該MUM的 〇 號碼係代表網路遊戲A，該885678係代表網路遊戲B。 請參考第一及四圖所示，上述之引導服務(4)，係包括有以下 步驟： 步驟B-i(40):該語音服務器（11)自該語音閘道器（1〇)取得該使 用者之身份資料； 步驟B-2(41):該語音服務器（11)根據該使用者之身份資料對應 讀取該資料庫（12) ’判斷該資料庫（12)是否已存有該身份資 : .否，則判定該使用者為新用戶進入步驟B-3(42)，苦导，^ Q 、7石疋，則進入步 驟 B-4(43); 步驟B-3(42):該語音服務器（11)會引導該使用者輸入自己的身 分證字號來進行註冊後’進入步驟B-5(44); 步驟B-4(43):該語音服務器（11)會引導該使用者輪入 ㈢匕的身 分證字號來做身份認證後，將所輸入之身分證字號與資料庫（12) • 進行比對是否相同，若是，則進入步驟B-6(45)，若否，則進入果 * 驟 B-10(49); 步驟B-5(44):該語音服務器（11)透過該語音閘道器（1〇)將^主冊 7 201039613 使用者的身分證字號回傳至對應之電信業者（2)，以確認該門號當 ' 初登記在電信業者（2)是否與註冊使用者的身分證字號相同，若 • 是，則進入步驟B-9(48)，若否，則進入步驟B-10(49); 步驟B-6(45):該語音服務器（11)引導該使用者輸入一加值專 用的加值密碼作為加值前的密碼檢查，若輸入之加值密碼正確， 進入步驟B-7(46)，若不正確，則進入步驟B-10(49); 步驟B-7(46):該語音服務器（11)引導該使用者輸入對應的數 字決定加值金額的大小後，進入步驟B-8(47); ^ 步驟B-8(47):該語音服務器（11)將使用者決定之金額透過該語 音閘道器（10)發送至對應的電信業者（2)，以將選定之金額加值至 欲加值之服務類型； 步驟B-9(48):該語音服務器（11)透過簡訊發送一加值密碼給使 用者以供使用者紀錄用，並將該使用者的身份資料儲存於該資料 庫（12)中； 步驟B-10(49):該語音服務器（11)將該使用者退出通話。 & 另外，請參考第四及五圖所示，為了可供使用者於註冊後可以 變更加值密碼，上述之步驟B-4(43)進入步驟B-6(45)前，更可包 括有以下步驟： 步驟B-4-l(431):該語音服務器（11)詢問該使用者是否要進行 變更加值密碼； 步驟B-4-2(432):該語音服務器（11)判斷該使用者是否選擇進 行變更加值密碼，若是，則進入步驟B-4-3(433)，若否，則進入步 驟 B-6(45); 步驟B-4-3(433):該語音服務器（11)引導該使用者輸入原本的 8 201039613 加值密碼； 器（11)判斷該使用者輸入之加值 Β-4-5(435) ’若否’則進入步驟 步驟Μ，34):該語音服務 密碼是否正確，若是，則進入歩驟 Β-4-3(433)； 值密=了35):該語音服務器(11)引導該使用者輸人新的加 值饴碼確邊後，回到步驟Β_4、ι(43 ) Ο #立# ’請#考^及六圖所示/為了維護交易的安全，本發明 之§吾曰加值方法排除預付卡的門號使用者來進行註冊，以避免曰 後交付款可能衍發金額不以問題故於上述之步驟 包括有以下步驟： 步驟B-5_l(441):該語音服務器（摩過該語音閘道器（⑼詢 問對應之電信業者(2)來判斷該使用者是否為預付卡用戶，若是， 則進入步驟Β-5-2(442)，若否，則進入步驟Β_9(48); 步驟Β-5-2(442) ··告知使用者無法進行系統語音加值的服務 後，進入步驟Β-10(49)。 〇 目此’藉由上述之线及其方法，本發明可應用於各種電話裝 置（例如手機、網路電話或室内電話)與網路服務類型（例如網路遊 戲或網路交友），可供使用者透過撥打電話的方式，配合電信業者 小額代收服務來提供使用者較方便的加值方式，以解決傳統加值 方式所帶來的困擾。 . 3外，本發明之語音加㈣統及其方法也可應用於非網路相關 的加值服務，例如一使用者可利用本發明直接進行電影票或球賽 票的語音訂票，並透過電信業者小額代收服務直接完成付款購票 的動作，因此，該使用者只需要於對應的時間（開場時間）到現場取 201039613 票即可，大幅提升訂購票手續的便利性，也可避免傳統線上訂票 現場付款取票的麻煩作業流程。 【圖式簡單說明】 第一圖為本發明之語音加值系統的架構示意圖。 第二圖為本發明之語音加值方法的流程圖。 ❹ 〇 第三圖為本發明之語音加值方法中加值請求的步驟流程圖。 第四圖為本發明之語音加值方法中引導加值的步驟流程圖。 第五圖為本發明之語音加值方法中步驟B-4與B- 6間的子步 驟流程圖。 第六圖為本發明之語音加值方法中步驟B-5的子步驟流程 圖 【主要元件符號說明 (1) 語音加值系統 (2) 電信業者 (3) 服務請求 (4) 引導服務 (10) 語音閘道器 (11) 語音服務器 (12) 資料庫 (30) 步驟 A-1 (31) 步驟 A-2 (32) 步驟 A-3 (40)步驟 B-1 201039613 (41) 步驟 B-2 (42) 步驟 B-3 (43) 步驟 B-4 (44) 步驟 B-5 (45) 步驟 B-6 (46) 步驟 B-7 (47) 步驟 B-8 (48) 步驟 B-9 (49) 步驟 B-10 (431) 步驟 B-4-1 (432) 步驟 B-4-2 (433) 步驟 B-4-3 (434) 步驟 B-4-4 (435) 步驟 B-4-5 (441) 步驟 B-5-1 (442) 步驟 B-5-2201039613 VI. Description of the invention: . [Technical field to which the invention belongs] The monthly system relates to a speech value-added system and a method thereof, particularly to a method. Voice-added system for value-added services for specific services over the telephone. [Previous technology] _ Ik said that the advancement of technology, the activities of the "home economy" continued to be hot, and the network of the past and the future The service is launched to provide users with access, so that modern people do not need to use the Internet to connect to the Internet to carry out various activities through the Internet. The general network service company provides a variety of payment as a charging mechanism for providing services, including a number system, a time system and a monthly payment, which is convenient for users to select a suitable solution according to their own needs. However, "how the payment plan is diverse, the user pays for the most of the two ways... the kind is to go to the specific (four) point by purchasing the minus card (that is, the physical card), and the bonus number of the credit card is specific. The input is added to the (four) action, and the other is to provide the small collection service through the e-business provider. In the webpage, the mobile phone Ruifeng and its corresponding account are entered. After the telecommunication company returns an authentication code, enter the certification. % 'Definite webpage to add value action, the latter is more convenient than the former to provide user service value added, no need to go out to buy a point card, just enter the mobile phone number and its corresponding account to add Value, until the end of the month, the phone bill is unified and then paid. However, there are still many inconveniences in the above method of entering the mobile phone number to pay for the mobile phone. For example, when a user conducts a fierce network in an online game. Road Battle 3 201039613 Suddenly found that I have interrupted the game... I will use up the points or time. At this time, he can only choose the pendulum - to cut the curtain _, connect to the bonus and even cause the game to look like The user is extremely inconvenient, m, which reduces the fun of real-time strategy. u This is how to enjoy the services provided by the Internet company through other media users: the two-way payment method Domain's to solve the direction of the transmission. > Qianjin network related industry actively research and development [invention content] The main purpose of u is to provide a kind of voice value added for the use of _ _ _ _ _ _ _ _ _ _ _ The method, together with the electricity payment service, provides the domain mode of the remaining branches, and the value of the domain is increased. The value-added system of the present invention is used for the purpose of the above-mentioned purposes. The utility model comprises: a billing library, which stores identity information of a plurality of users and a plurality of recording files, the identity data includes a user account, a corresponding identity authentication code and a value-added password; a voice gateway device is The private line mode is connected to a plurality of telecom operators respectively, and is used to provide a value-added service for the service provider. The voice gateway has a mandatory caller ID function, and can determine which user is the home-home telecom# The telecommunication service provided by the person to obtain the identity data of the dialing user; - the voice service 1 'like to be placed in the voice message receiving library, can be called from the voice (four) - the telecommunications industry to obtain the leader's (four) f material After verifying the verification with the resource 4 201039613, the user reads the record of the database according to the user's demand to guide the user to add value, and passes the user's value-added request through the voice gate. The voice value adding method of the present invention is applied to the voice value adding system described above, which includes: a service request: a user dials a voice gateway through a telephone device, the voice The gateway device obtains the identity data of the user by a carrier; the guiding service: a voice server obtains the identity data of the user from the voice gateway and performs verification comparison with the database, according to the user's instruction Corresponding to reading the recording file of the database to guide the user to add value, and transmitting the user's value-added request to the corresponding carrier through the voice gateway. Therefore, with the above-described voice value-added system and method thereof, the present invention allows the user to add value to a specific service through the telephone device, and cooperates with the telecommunications operator's small-value collection service to provide a more convenient value-adding method for the user. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS In order to make those skilled in the art understand the present invention, the preferred embodiments of the present invention will be described in detail below with reference to the drawings. Referring to the first figure, the voice value-added system (1) of the present invention includes: a database (12) storing identity information of a plurality of users and a plurality of recording slots, the identity data including User account, corresponding identity authentication code and value-added password; a voice gateway (10) is connected to a plurality of carriers (2) in a dedicated manner to provide a user to make a call for service. Added value, the voice gate 5 201039613 channel (ίο) has a mandatory caller ID function, and can determine which telecommunications provider (2) provides the telecommunications service to obtain the identity data of the dialing user; a server (11) is disposed in the voice gateway (10) and connected to the database (12), and the user can be obtained from the carrier (2) from the voice gateway (1) After the identity data is compared with the database (12), the recording file of the database (12) is read according to the user's needs to guide the user to add value, and the user's value-added request is Through the voice gateway 10) corresponds to the transmitted carriers ⑺. 〇 The identity data includes the user account and the source of telecommunications services used by the user. The user account number is the phone number of the user. The identity authentication code is the identity card number of the user. The value-added password is a check password set by the user before the value is added to provide security for voice value added. Referring to the first and second figures, the voice value adding method of the present invention is applied to the above-mentioned voice value adding system (1), which includes: a service request (3): - the material is dialed through the telephone device a voice gateway (10), the voice gateway (10) is obtained by the 1 (4) (7) end of the user's identity guidance service (4).: a voice service / 1 ί, benefit (1 1) the identity of the user The data spot (12) is used for verification comparison, and the instruction of the user of the database is read to read the recording file of the database (12) to guide the user, Ά-hard 仃, and The user's value-added request is transmitted through the voice gateway n (10). Please refer to the first and third figures. The above service request (3) includes the following 6 201039613 steps: Step Al (30): The user dials a phone number to the voice gateway (ι〇); Step A-2 (31): the voice gateway (1〇) determines the user's phone based on the user's telephone source Belong to that telephone operator (2) and obtain the identity information of the user through the carrier (2); Step A-3 (32): The voice gateway (丨0) determines the type of service that the user wants to add according to the incoming telephone number of the user, for example: _ the user can dial to the voice gateway by dialing 881234 or 885678 ( 1〇), the MUM number represents the online game A, and the 885678 represents the online game B. Please refer to the first and fourth figures. The above guiding service (4) includes the following steps: Step Bi (40): the voice server (11) obtains the user from the voice gateway (1) Identity data; Step B-2 (41): The voice server (11) reads the database (12) according to the identity data of the user to determine whether the database (12) has the identity: If no, it is determined that the user enters step B-3 (42), bitter, ^ Q, and 7 sarcophagus for the new user, and proceeds to step B-4 (43); step B-3 (42): the voice The server (11) will guide the user to input his own identity card number to register and then proceed to step B-5 (44); Step B-4 (43): the voice server (11) will guide the user to turn in (3) After the ID card number is used for identity authentication, compare the entered ID card number with the database (12) • If yes, proceed to step B-6 (45), if not, enter the result. * Step B-10 (49); Step B-5 (44): The voice server (11) transmits the identity card number of the user of the main volume 7 201039613 to the pair through the voice gateway (1) The telecommunications operator (2) to confirm the number of the door when the 'initial registration in the telecommunications industry (2) is the same as the registered user's identity card number, if yes, go to step B-9 (48), if not, Then proceed to step B-10 (49); Step B-6 (45): the voice server (11) guides the user to input a value-added special value-added password as the password check before the value-added, if the value of the input is added If the password is correct, go to step B-7 (46). If it is not correct, go to step B-10 (49); Step B-7 (46): the voice server (11) guides the user to input the corresponding number to determine plus After the value of the amount, go to step B-8 (47); ^ Step B-8 (47): the voice server (11) sends the amount determined by the user to the corresponding telecommunications through the voice gateway (10) The operator (2) adds the selected amount to the service type to be added; Step B-9 (48): The voice server (11) sends a value-added password to the user for the user to record through the short message. And storing the identity data of the user in the database (12); Step B-10 (49): the voice server (11) exits the user from the call. & In addition, please refer to the fourth and fifth figures, in order to allow the user to change the password after registration, the above step B-4 (43) before step B-6 (45), may include The following steps are performed: Step B-4-l (431): the voice server (11) asks the user whether to change the password; Step B-4-2 (432): the voice server (11) determines the Whether the user chooses to change the password, if yes, go to step B-4-3 (433), if not, go to step B-6 (45); Step B-4-3 (433): the voice server (11) The user is guided to input the original 8 201039613 bonus password; the device (11) determines the added value of the user input Β-4-5 (435) 'If no' then proceeds to step step Μ, 34): Is the voice service password correct? If yes, go to Step Β-4-3 (433); Value = 35): After the voice server (11) directs the user to enter a new value-added weight, Go back to the steps Β_4, ι(43) Ο #立# 'Please #考^和六图/ In order to maintain the security of the transaction, the § 曰 曰 曰 method of the present invention excludes the user of the prepaid card to register In order to avoid the possibility that the payment may not be due to the problem, the above steps include the following steps: Step B-5_l (441): The voice server (pass the voice gateway ((9) asks the corresponding carrier ( 2) to determine whether the user is a prepaid card user, if yes, proceed to step Β-5-2 (442), if not, proceed to step Β _9 (48); step Β-5-2 (442) · · inform After the user is unable to perform the system voice value-added service, the process proceeds to step Β-10 (49). The present invention can be applied to various telephone devices (such as mobile phones, VoIP phones, or the like). Indoor phone) and network service types (such as online games or online dating), users can use the way of dialing the phone to cooperate with the telecom operator's small collection service to provide users with more convenient way to add value to solve the traditional The problem of the added value method. In addition, the voice plus (four) system of the present invention and the method thereof can also be applied to non-network related value-added services, for example, a user can directly use the present invention to directly perform a movie ticket or a ball game. Ticket booking for voice tickets The small collection service of the credit provider directly completes the payment purchase ticket. Therefore, the user only needs to take the 201039613 ticket at the corresponding time (opening time) to greatly improve the convenience of the ticket ordering process and avoid the tradition. The troublesome operation procedure of online ticket booking on the spot payment. [Simplified illustration] The first figure is a schematic diagram of the architecture of the voice value adding system of the present invention. The second figure is a flow chart of the voice value adding method of the present invention. The third figure is a flow chart of the steps of the value-added request in the voice value-adding method of the present invention. The fourth figure is a flow chart of the steps of guiding the added value in the voice value adding method of the present invention. The fifth figure is a sub-step flow chart between steps B-4 and B-6 in the speech value adding method of the present invention. Figure 6 is a flow chart of the sub-steps of step B-5 in the voice value-adding method of the present invention. [Main component symbol description (1) Voice value-added system (2) Carrier (3) Service request (4) Boot service (10) ) Voice Gateway (11) Voice Server (12) Library (30) Step A-1 (31) Step A-2 (32) Step A-3 (40) Step B-1 201039613 (41) Step B- 2 (42) Step B-3 (43) Step B-4 (44) Step B-5 (45) Step B-6 (46) Step B-7 (47) Step B-8 (48) Step B-9 (49) Step B-10 (431) Step B-4-1 (432) Step B-4-2 (433) Step B-4-3 (434) Step B-4-4 (435) Step B-4 -5 (441) Step B-5-1 (442) Step B-5-2