SI1800462T1 - Postopek in naprava za obdelavo usmerjevalnih zahtev - Google Patents

Postopek in naprava za obdelavo usmerjevalnih zahtev Download PDF

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Publication number
SI1800462T1
SI1800462T1 SI200432436T SI200432436T SI1800462T1 SI 1800462 T1 SI1800462 T1 SI 1800462T1 SI 200432436 T SI200432436 T SI 200432436T SI 200432436 T SI200432436 T SI 200432436T SI 1800462 T1 SI1800462 T1 SI 1800462T1
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Slovenia
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applicant
address
routing address
service options
information
Prior art date
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SI200432436T
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English (en)
Inventor
Patrick Hines
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Telecomcia Properties Limited
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Publication date
Application filed by Telecomcia Properties Limited filed Critical Telecomcia Properties Limited
Publication of SI1800462T1 publication Critical patent/SI1800462T1/sl

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/52—Arrangements for routing dead number calls to operators
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42195—Arrangements for calling back a calling subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42348—Location-based services which utilize the location information of a target
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/432—Arrangements for calling a subscriber at a specific time, e.g. morning call service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/4872—Non-interactive information services
    • H04M3/4874—Intercept announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Theoretical Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Meter Arrangements (AREA)

Claims (19)

  1. POSTOPEK IN NAPRAVA ZA OBDELAVO USMERJEVALNIH ZAHTEV Patentni zahtevki
    1. Postopek za zagotavljanje informacij o usmerjevalnem naslovu, ki obsega: v sistemu za obdelavo: sprejemanje (101,201,801) komunikacijske zahteve od prosilca za usmerjanje na prvi naslov; ugotavljanje v sistemu (102, 202, 802) za obdelavo, ali je predhodni imetnik ali naročnik opustil prvi naslov usmerjanje komunikacijske zahteve v sistem za obdelavo; in zagotavljanje (106. 208, 804) ene ali več storitvenih možnosti, od vsaj enega udeleženca tretje stranke, ki ni stranka v komunikacijski zahtevi, prosilcu, ko je predhodni imetnik ali naročnik opustil prvi naslov, označen s tem, da storitvene možnosti vključujejo končanje komunikacijske zahteve prosilca, obveščanje udeleženca tretje stranke o komunikacijski zahtevi prosilca, zagotavljanje usmerjevalnega naslova prosilca udeležencu tretje stranke in kasnejše kontaktiranje (212) udeleženca tretje stranke s pošiljanjem komunikacijske zahteve prosilcu, pri čemer udeleženec tretje stranke ustreza značilnostim, ki so povezane s prosilcem.
  2. 2. Postopek po zahtevku 1, pri čemer se ugotavljanje (102, 202, 802), ali je predhodni imetnik ali naročnik opustil prvi naslov, izvede s primerjavo naslova s podatkovno bazo (103. 203).
  3. 3. Postopek po zahtevku 1 ali zahtevku 2, pri čemer je ena ali več storitvenih možnosti izbranih iz množice storitvenih možnosti in so izbrane na podlagi značilnosti naslova.
  4. 4. Postopek po zahtevku 3, pri čemer značilnosti obsegajo geografsko informacijo o usmerjevalnem naslovu, čas dneva, dan tedna, geografsko informacijo prosilca, komercialno informacijo, povezano z usmerjevalnim naslovom, in značilnosti množice storitvenih možnosti.
  5. 5. Postopek po katerem koli predhodnem zahtevku, pri čemer usmerjevalni naslov obsega telefonsko številko.
  6. 6. Postopek po katerem koli od zahtevkov od 1 do 4, pri čemer usmerjevalni naslov obsega omrežni naslov računalnika.
  7. 7. Postopek po katerem koli od zahtevkov od 1 do 4, pri čemer usmerjevalni naslov obsega e-poštni naslov.
  8. 8. Postopek po katerem koli od zahtevkov od 1 do 4, pri čemer usmerjevalni naslov obsega naslov teleksa.
  9. 9. Postopek po katerem koli predhodnem zahtevku, pri čemer korak zagotavljanja (106, 208,804) ene ali več storitvenih možnosti prosilcu obsega usmerjanje zahteve na lokacijo novega usmerjevalnega naslova predhodnega prevzemnika usmerjevalnega naslova.
  10. 10. Postopek po katerem koli predhodnem zahtevku, pri čemer korak zagotavljanja (106, 208, 804) ene ali več storitvenih možnosti prosilcu obsega zagotavljanje oglaševanja prosilcu.
  11. 11. Postopek po katerem koli predhodnem zahtevku, pri čemer korak zagotavljanja (106, 208, 804) ene ali več storitvenih možnosti prosilcu obsega zagotavljanje informacije o usmerjevalnem naslovu lokaciji, ki zagotavlja podobno storitev kot predhodni prevzemnik usmerjevalnega naslova.
  12. 12. Postopek po katerem koli predhodnem zahtevku, pri čemer korak kasnejšega kontaktiranja (212) prosilca obsega kontaktiranje prosilca po vnaprej določenem času.
  13. 13. Postopek po katerem koli predhodnem zahtevku, pri čemer korak kasnejšega kontaktiranja (212) prosilca obsega: začetek nadaljnjega komuniciranja prosilcu po vnaprej določenem času.
  14. 14. Postopek po zahtevku 13, pri čemer je nadaljnje komuniciranje tržno komuniciranje.
  15. 15. Postopek po zahtevku 14, pri čemer je tržno komuniciranje izbrano na podlagi značilne informacije o usmerjevalnem naslovu in/ali prosilcu.
  16. 16. Postopek po zahtevku 15, pri čemer značilna informacija obsega eno izmed: geografsko informacijo, časovno informacijo in komercialno informacijo, povezano z usmerjevalnim naslovom.
  17. 17. Postopek po katerem koli predhodnem zahtevku, pri čemer ena ali več storitvenih možnosti pomeni napovedano namero prosilca.
  18. 18. Računalniški program, ki, kadar teče na računalniškem sredstvu (700), povzroči, da računalniško sredstvo izvede korake postopka po katerem koli od predhodnih zahtevkov.
  19. 19. Produkt računalniškega programa, ki ima na sebi shranjen računalniški program, ki, kadar teče na računalniškem sredstvu (700), povzroči, da računalniško sredstvo izvede postopek po katerem koli od zahtevkov od 1 do 17.
SI200432436T 2004-10-01 2004-11-23 Postopek in naprava za obdelavo usmerjevalnih zahtev SI1800462T1 (sl)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US10/956,730 US7245712B2 (en) 2004-10-01 2004-10-01 Method and apparatus for processing routing requests
PCT/US2004/039435 WO2006041501A2 (en) 2004-10-01 2004-11-23 Method and apparatus for processing routing requests
EP04812041.4A EP1800462B1 (en) 2004-10-01 2004-11-23 Method and apparatus for processing routing requests

Publications (1)

Publication Number Publication Date
SI1800462T1 true SI1800462T1 (sl) 2018-07-31

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SI200432436T SI1800462T1 (sl) 2004-10-01 2004-11-23 Postopek in naprava za obdelavo usmerjevalnih zahtev

Country Status (20)

Country Link
US (2) US7245712B2 (sl)
EP (2) EP2475159B1 (sl)
JP (2) JP4908418B2 (sl)
KR (1) KR100956324B1 (sl)
CN (2) CN101049004A (sl)
AU (2) AU2004324039B2 (sl)
BR (1) BRPI0419129B1 (sl)
CA (1) CA2488963C (sl)
CY (1) CY1120129T1 (sl)
DK (1) DK1800462T3 (sl)
ES (2) ES2665363T3 (sl)
HR (1) HRP20180553T1 (sl)
HU (2) HUE052452T2 (sl)
LT (1) LT1800462T (sl)
MX (1) MX2007004057A (sl)
PL (2) PL2475159T3 (sl)
PT (1) PT1800462T (sl)
RU (2) RU2359423C2 (sl)
SI (1) SI1800462T1 (sl)
WO (1) WO2006041501A2 (sl)

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Also Published As

Publication number Publication date
CN101049004A (zh) 2007-10-03
EP2475159B1 (en) 2020-07-08
PL1800462T3 (pl) 2018-07-31
LT1800462T (lt) 2018-06-11
RU2007116092A (ru) 2008-11-10
US20060072725A1 (en) 2006-04-06
US20080013711A1 (en) 2008-01-17
ES2824827T3 (es) 2021-05-13
CY1120129T1 (el) 2018-12-12
PL2475159T3 (pl) 2021-02-08
CA2488963C (en) 2012-07-17
RU2359423C2 (ru) 2009-06-20
KR20070083884A (ko) 2007-08-24
WO2006041501A2 (en) 2006-04-20
AU2004324039B2 (en) 2010-10-21
HUE037432T2 (hu) 2018-08-28
JP5453202B2 (ja) 2014-03-26
EP2475159A1 (en) 2012-07-11
HRP20180553T1 (hr) 2018-07-13
BRPI0419129A (pt) 2007-12-11
KR100956324B1 (ko) 2010-05-10
JP2010273389A (ja) 2010-12-02
AU2011200221A1 (en) 2011-02-17
PT1800462T (pt) 2018-04-17
ES2665363T3 (es) 2018-04-25
CN107682574A (zh) 2018-02-09
EP1800462A4 (en) 2009-01-21
HUE052452T2 (hu) 2021-04-28
EP1800462B1 (en) 2018-01-10
BRPI0419129B1 (pt) 2018-11-21
WO2006041501A3 (en) 2007-03-08
RU2009104471A (ru) 2010-08-20
JP2008515338A (ja) 2008-05-08
DK1800462T3 (en) 2018-04-23
US8045691B2 (en) 2011-10-25
AU2004324039A1 (en) 2006-04-20
RU2438265C2 (ru) 2011-12-27
CA2488963A1 (en) 2006-04-01
EP1800462A2 (en) 2007-06-27
MX2007004057A (es) 2007-09-11
JP4908418B2 (ja) 2012-04-04
US7245712B2 (en) 2007-07-17

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