MX354876B - Metodo, dispositivo y sistema de llamada. - Google Patents

Metodo, dispositivo y sistema de llamada.

Info

Publication number
MX354876B
MX354876B MX2015002053A MX2015002053A MX354876B MX 354876 B MX354876 B MX 354876B MX 2015002053 A MX2015002053 A MX 2015002053A MX 2015002053 A MX2015002053 A MX 2015002053A MX 354876 B MX354876 B MX 354876B
Authority
MX
Mexico
Prior art keywords
call
sides
interaction
information
data channel
Prior art date
Application number
MX2015002053A
Other languages
English (en)
Other versions
MX2015002053A (es
Inventor
Xu Ruijun
Original Assignee
Xiaomi Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Xiaomi Inc filed Critical Xiaomi Inc
Publication of MX2015002053A publication Critical patent/MX2015002053A/es
Publication of MX354876B publication Critical patent/MX354876B/es

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0027—Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H04L65/401—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
    • H04L65/4015—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference where at least one of the additional parallel sessions is real time or time sensitive, e.g. white board sharing, collaboration or spawning of a subconference
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/40—Support for services or applications
    • H04L65/402—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel non-real time sessions, e.g. downloading a file in a parallel FTP session, initiating an email or combinational services
    • H04L65/4025—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel non-real time sessions, e.g. downloading a file in a parallel FTP session, initiating an email or combinational services where none of the additional parallel sessions is real time or time sensitive, e.g. downloading a file in a parallel FTP session, initiating an email or combinational services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5183—Call or contact centers with computer-telephony arrangements
    • H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • H04W4/21—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel for social networking applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/10—Connection setup
    • H04W76/15—Setup of multiple wireless link connections

Abstract

La presente divulgación se refiere a un método, dispositivo y sistema de llamada, y pertenece al campo de la Internet móvil; el método incluye: cuando se realiza una llamada con un dispositivo de terminal opuesta a través de un canal de voz, establecer un canal de datos para ayudar a la llamada con el dispositivo de terminal opuesta; y desplegar en al menos uno de los dos extremos de la llamada, información de interacción proporcionada por un extremo opuesto al menos a uno de los dos extremos de la llamada de acuerdo con el canal de datos, la información de interacción siendo para coordinación e interacción entre los dos extremos de la llamada con base en el contenido de la llamada; de acuerdo con la presente divulgación, un canal de datos es establecido adicionalmente entre dos lados de la llamada, de manera que se resuelve el siguiente problema: aunque la técnica relacionada puede implementar el objetivo de ejecutar interacción de información entre los dos lados de la llamada, un proceso de interacción de información puede ser ejecutado a través del canal de voz únicamente, por lo tanto la eficiencia de interacción de información es baja; y se logra el siguiente efecto: dos lados de la llamada pueden ejecutar interacción de información a través de una combinación del canal de datos y el canal de voz, de manera que se mejora la eficiencia de la interacción de información de los dos lados de la llamada.
MX2015002053A 2014-07-21 2014-11-19 Metodo, dispositivo y sistema de llamada. MX354876B (es)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201410347392.9A CN104158985B (zh) 2014-07-21 2014-07-21 通话方法、装置和***
PCT/CN2014/091576 WO2016011742A1 (zh) 2014-07-21 2014-11-19 通话方法、装置和***

Publications (2)

Publication Number Publication Date
MX2015002053A MX2015002053A (es) 2016-10-28
MX354876B true MX354876B (es) 2018-03-23

Family

ID=51884387

Family Applications (1)

Application Number Title Priority Date Filing Date
MX2015002053A MX354876B (es) 2014-07-21 2014-11-19 Metodo, dispositivo y sistema de llamada.

Country Status (8)

Country Link
EP (1) EP2978202A1 (es)
JP (1) JP2016530818A (es)
KR (1) KR20160021067A (es)
CN (1) CN104158985B (es)
BR (1) BR112015003533A2 (es)
MX (1) MX354876B (es)
RU (1) RU2628237C2 (es)
WO (1) WO2016011742A1 (es)

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CN104837126B (zh) * 2015-04-01 2018-07-24 上海斐讯数据通信技术有限公司 用于移动通讯终端间共享通话的方法及移动通讯终端
CN106487755A (zh) * 2015-08-27 2017-03-08 中兴通讯股份有限公司 一种建立会话的方法及装置
US10764428B2 (en) * 2017-12-29 2020-09-01 Trysit Nitidharmatut Simultaneous voice and data content driven commercial data platform
CN111526252B (zh) * 2020-04-30 2022-02-11 中卓信（北京）科技有限公司 数据交互方法、数据交互装置和电子设备
WO2022147696A1 (zh) * 2021-01-06 2022-07-14 华为技术有限公司 一种呼叫处理方法、呼叫处理装置及相关设备
CN115696309A (zh) * 2021-07-31 2023-02-03 华为技术有限公司 一种通信方法及装置
CN115941761A (zh) * 2021-08-04 2023-04-07 ***通信有限公司研究院 一种通信、数据通道的建立方法、设备及存储介质
CN115801738A (zh) * 2021-09-10 2023-03-14 中兴通讯股份有限公司 客服业务实现方法、装置、计算机设备和可读介质
CN113938850B (zh) * 2021-10-19 2023-04-25 维沃移动通信有限公司 数据业务实现方法和装置
CN116155868A (zh) * 2021-11-19 2023-05-23 中兴通讯股份有限公司 电信通讯方法、电子设备及存储介质

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ITPI20010039A1 (it) * 2001-05-14 2002-11-14 Cdc Srl Apparato e metodo per selezionare automaticamente all'atto delcollegamento telefonico di un apparecchio di telefonia fissa con la
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Also Published As

Publication number Publication date
MX2015002053A (es) 2016-10-28
CN104158985A (zh) 2014-11-19
RU2015105747A (ru) 2016-09-10
JP2016530818A (ja) 2016-09-29
WO2016011742A1 (zh) 2016-01-28
BR112015003533A2 (pt) 2017-07-04
KR20160021067A (ko) 2016-02-24
EP2978202A1 (en) 2016-01-27
CN104158985B (zh) 2015-11-11
RU2628237C2 (ru) 2017-08-15

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