MX2018013424A - Red de comunicacion y metodo de procesamiento de controversias de predevolucion de cargo. - Google Patents
Red de comunicacion y metodo de procesamiento de controversias de predevolucion de cargo.Info
- Publication number
- MX2018013424A MX2018013424A MX2018013424A MX2018013424A MX2018013424A MX 2018013424 A MX2018013424 A MX 2018013424A MX 2018013424 A MX2018013424 A MX 2018013424A MX 2018013424 A MX2018013424 A MX 2018013424A MX 2018013424 A MX2018013424 A MX 2018013424A
- Authority
- MX
- Mexico
- Prior art keywords
- dispute
- chargeback
- computing device
- communication network
- data
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/22—Payment schemes or models
- G06Q20/24—Credit schemes, i.e. "pay after"
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/34—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using cards, e.g. integrated circuit [IC] cards or magnetic cards
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
- G06Q20/407—Cancellation of a transaction
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Engineering & Computer Science (AREA)
- General Business, Economics & Management (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- Economics (AREA)
- General Physics & Mathematics (AREA)
- Development Economics (AREA)
- Theoretical Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
- Geophysics And Detection Of Objects (AREA)
Abstract
Una red informática de predevolución de cargo que procesa los mensajes de disputa o controversia de predevolución de cargo incluye un dispositivo informático analizador de controversia (DA). El dispositivo informático DA es configurado para recibir un mensaje de disputa o controversia que identifica una transacción controvertida de un portal de emisor a través de un primer enlace de comunicación, el mensaje de controversia incluye los datos de transacción asociados con la transacción controvertida y los datos de controversia. El dispositivo informático DA además es configurado para analizar los datos de transacción y los datos de controversia y enruta los mensajes de controversia a través de la red de predevolución de cargo o una red separada de devolución de cargo en función del análisis.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US201662335369P | 2016-05-12 | 2016-05-12 | |
PCT/US2017/032121 WO2017197093A1 (en) | 2016-05-12 | 2017-05-11 | Communication network and method for processing pre-chargeback disputes |
Publications (1)
Publication Number | Publication Date |
---|---|
MX2018013424A true MX2018013424A (es) | 2019-02-28 |
Family
ID=58745449
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
MX2018013424A MX2018013424A (es) | 2016-05-12 | 2017-05-11 | Red de comunicacion y metodo de procesamiento de controversias de predevolucion de cargo. |
Country Status (5)
Country | Link |
---|---|
US (2) | US20170330196A1 (es) |
EP (1) | EP3455817A1 (es) |
MX (1) | MX2018013424A (es) |
RU (1) | RU2718227C1 (es) |
WO (1) | WO2017197093A1 (es) |
Families Citing this family (12)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US10482437B2 (en) * | 2015-12-16 | 2019-11-19 | Mastercard International Incorporated | Systems and methods for identifying suspect illicit merchants |
WO2018009369A1 (en) * | 2016-07-06 | 2018-01-11 | Mastercard International Incorporated | Method and system for providing sales information and insights through a conversational interface |
US10719539B2 (en) * | 2017-06-06 | 2020-07-21 | Mastercard International Incorporated | Method and system for automatic reporting of analytics and distribution of advice using a conversational interface |
US11537867B2 (en) * | 2017-09-27 | 2022-12-27 | Visa International Service Association | System and method for online analysis |
US11151573B2 (en) * | 2017-11-30 | 2021-10-19 | Accenture Global Solutions Limited | Intelligent chargeback processing platform |
US11741465B2 (en) | 2019-05-02 | 2023-08-29 | Mastercard International Incorporated | Systems and methods for generating pre-chargeback dispute records |
US11386432B2 (en) * | 2019-06-13 | 2022-07-12 | Mastercard International Incorporated | Refunding real-time payment transaction via payment card network messaging and settlement |
CN110458555A (zh) * | 2019-06-28 | 2019-11-15 | 平安银行股份有限公司 | 争议处理方法、装置、电子设备及存储介质 |
US10997606B1 (en) * | 2019-10-24 | 2021-05-04 | Capital One Services, Llc | Systems and methods for automated discrepancy determination, explanation, and resolution |
US20210158368A1 (en) * | 2019-11-25 | 2021-05-27 | Midigator, Llc | Method and system for generating responses to transaction disputes associated with a merchant |
US20230385844A1 (en) * | 2022-05-24 | 2023-11-30 | Chime Financial, Inc. | Granting provisional credit based on a likelihood of approval score generated from a dispute-evaluator machine-learning model |
US20240005321A1 (en) * | 2022-05-24 | 2024-01-04 | Chime Financial, Inc. | Digital policy criteria integration for making determinations within an inter-network facilitation system |
Family Cites Families (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7356516B2 (en) * | 2002-06-13 | 2008-04-08 | Visa U.S.A. Inc. | Method and system for facilitating electronic dispute resolution |
US8346638B2 (en) * | 2005-10-26 | 2013-01-01 | Capital One Financial Corporation | Systems and methods for processing transaction data to perform a merchant chargeback |
US8892468B1 (en) * | 2007-04-02 | 2014-11-18 | Litle & Co. | Customer refunds by a merchant agent |
US9063978B1 (en) * | 2009-10-16 | 2015-06-23 | Igor US Inc. | Apparatuses, methods and systems for a financial transaction tagger |
US8429048B2 (en) * | 2009-12-28 | 2013-04-23 | Visa International Service Association | System and method for processing payment transaction receipts |
US9996834B2 (en) * | 2012-07-02 | 2018-06-12 | Mastercard International Incorporated | Systems and methods for settling chargeback transactions |
US10572880B2 (en) * | 2014-07-30 | 2020-02-25 | Visa International Service Association | Integrated merchant purchase inquiry and dispute resolution system |
US9691085B2 (en) * | 2015-04-30 | 2017-06-27 | Visa International Service Association | Systems and methods of natural language processing and statistical analysis to identify matching categories |
-
2017
- 2017-05-11 MX MX2018013424A patent/MX2018013424A/es unknown
- 2017-05-11 US US15/593,008 patent/US20170330196A1/en not_active Abandoned
- 2017-05-11 RU RU2018141589A patent/RU2718227C1/ru active
- 2017-05-11 WO PCT/US2017/032121 patent/WO2017197093A1/en unknown
- 2017-05-11 EP EP17725067.7A patent/EP3455817A1/en not_active Withdrawn
-
2023
- 2023-07-21 US US18/224,933 patent/US20230360059A1/en active Pending
Also Published As
Publication number | Publication date |
---|---|
WO2017197093A1 (en) | 2017-11-16 |
RU2718227C1 (ru) | 2020-03-31 |
EP3455817A1 (en) | 2019-03-20 |
US20230360059A1 (en) | 2023-11-09 |
US20170330196A1 (en) | 2017-11-16 |
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