KR20150067506A - Mobile services using the delivery control system - Google Patents
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- KR20150067506A KR20150067506A KR1020130152964A KR20130152964A KR20150067506A KR 20150067506 A KR20150067506 A KR 20150067506A KR 1020130152964 A KR1020130152964 A KR 1020130152964A KR 20130152964 A KR20130152964 A KR 20130152964A KR 20150067506 A KR20150067506 A KR 20150067506A
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Abstract
Description
본 발명은 모바일을 활용한 고객의 배송 품목 확인과 함께 차량의 실시간 위치 확인을 제공하는 시스템으로 차량 관제시스템과 모바일 기술을 활용하여 고객에게 다양한 서비스를 제공하는 것에 관한 것이다.The present invention relates to a system for providing a real-time location confirmation of a vehicle together with a delivery item confirmation of a customer utilizing the mobile, and to providing various services to the customer by utilizing a vehicle control system and mobile technology.
기존 물류시스템에서 발주를 넣은 고객은 발주 이후의 과정에 대하여 알 수 없으며 품목확인 및 배송상황을 확인하기 위한 방법으로 배송관리처 및 배송담당자에게 전화를 하여 확인해야만 했다.Customers who place an order in the existing logistics system have no way of knowing the process since ordering, and had to call and confirm the delivery control agent and the delivery person in order to check the item and check delivery status.
그리고 예상된 도착시간은 배송담당자의 예측에 의한 정보제공으로 변동사항 발생시 고객의 불편이 뒤따랐다.And the expected arrival time was predicted by the delivery person, so the customer was dissatisfied with the change.
현재 개발된 시스템은 배송관리 회사 관리를 위한 시스템으로 대부분 개발, 활용되고 있으나 서비스를 제공받는 고객이 확인하기 위한 시스템은 택배회사 시스템의 경우와 같이 실시간이 아닌 추적확인으로 이루어지고 있다.Currently developed system is mostly developed and used as a system for management of shipping management company. However, the system for checking the customer who is provided with the service is not real time tracking confirmation like the case of the courier company system.
본 발명의 목적은 상기의 문제점을 해결하기 위하여 공급자에서 최종 단계인 고객에 이르기까지 배송품목의 이상 유무와 차량의 위치 확인을 제공하여 공급자에게는 정확한 차량운영과 효율적 운영 제공을 고객에게는 배송 품목의 이상 유무 확인을 통한 사전 준비 시간부여와 함께 배송의 정확한 도착시간 확인을 통한 스케쥴 계획을 가능하게 하는 물류관리 시스템을 제공함에 있다.It is an object of the present invention to provide an accurate vehicle operation and efficient operation to a supplier by providing the presence or absence of a delivery item and the location of a vehicle from a supplier to a final stage customer in order to solve the above problems, And a scheduling schedule by confirming an accurate arrival time of the delivery, as well as providing a preliminary preparation time through confirmation of presence / absence of the delivery time.
이와 같은 목적을 달성하기 위하여 본 발명은 GPS 차량관제시스템으로 차량의 실시간 위치와 궤적확인, 경유지 및 목적지 설정 및 도착시간 자동 누적 기록, 속도 및 경유지 경유시간이 제공되는 서버를 포함한다.In order to achieve the above object, the present invention includes a server provided with a GPS vehicle control system for real-time location and trajectory confirmation of a vehicle, establishment of a stopover destination and destination, automatic accumulation of arrival time, speed, and stopover time.
상기의 서버는 인터넷망에 접속하여 차량의 실시간 배송 상태등의 데이터를 고객에게 제공할 수 있는 안드로이드용 어플리케이션을 포함하며, 고객이 제공된 데이터를 확인할 수 있는 어플리케이션을 설치용 스마트폰을 포함한다.The server includes an application for Android that can access the Internet network and provide data such as the real-time delivery status of the vehicle to the customer, and includes a smartphone for installing an application that allows the customer to confirm the provided data.
본 발명에 의하면 고객이 소지하고 있는 스마트 폰을 비롯한 모바일 기기를 활용하여 고객에게 제공함으로써 관리처에서는 차량 관제를 통하여 업무의 효율성을 이룰 수 있으며, 이를 제공받는 고객에게는 정확한 배송상태를 실시간 제공 받음으로써 고객의 만족도가 증가될 수 있는 효과가 있다.According to the present invention, by providing a mobile device including a smart phone possessed by a customer to a customer, the management office can achieve efficiency of business through vehicle control, and by receiving accurate delivery status in real time, The satisfaction of the user can be increased.
도 1은 본 발명에 따른 관제시스템을 활용하여 모바일 정보제공 시스템을 나타내는 전체 구성도이다.BRIEF DESCRIPTION OF THE DRAWINGS Fig. 1 is an overall configuration diagram showing a mobile information providing system utilizing a control system according to the present invention; Fig.
첨부한 도면들을 참조하여 본 발명의 바람직한 실시예를 상세히 기술하기로 한다.Preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings.
도 1은 본 발명에 따른 물류관제 시스템을 활용한 모바일 서비스의 전체 구성도를 나타낸다. 도1에 나타낸 모바일 서비스 시스템은 운영서버, 물류센타의 PC, 차량관제 시스템 회사의 운영서버 및 고객 단말기(스마트폰)가 각각 인터넷에 의해 연결되고, 공급자가 운송회사의 배송차량에는 각각 GPS등의 휴대용 통신기를 구비시켜 무선망을 통하여 인터넷에 연결된다.FIG. 1 shows an overall configuration of a mobile service utilizing a distribution control system according to the present invention. In the mobile service system shown in Fig. 1, an operation server, a PC of a logistics center, an operation server of a vehicle control system company, and a customer terminal (smart phone) are connected by the Internet, A portable communication device is provided and connected to the Internet through a wireless network.
공급자(물류센타)의 PC는 상차시 발생한 상차정보 입력에 사용되고, 차량관제 시스템 회사의 운영 서버는 배송차량에 장착된 위성통신기기로 차량의 위치정보나 배송을 통하여 전달될 상품시간과 고객 등의 정보, 반품 등의 정보 입력에 사용된다.The PC of the supplier (logistics center) is used for inputting the information of the car generated during the car delivery, and the operation server of the vehicle control system company is the satellite communication device mounted on the delivery vehicle, It is used for inputting information such as information and returns.
공급자차량의 위치정보는 GPS로 이루어진 위치정보시스템과 연계되어 위치서버로부터 위치정보가 물류센터의 관리서버의 데이터베이스에 링크되는 구성으로 이루어져 차량에 관련된 물류정보와 차량의 위치정보를 인터넷 상에서 실시간을 확인할 수 있도록 한다.The location information of the supplier vehicle is linked with the location information system made up of GPS and the location information is linked from the location server to the database of the management server of the distribution center so that the logistics information related to the vehicle and the location information of the vehicle can be confirmed on the Internet .
물류센타에서는 관리서버상에 배송스케쥴을 계획 수립하고, 현재의 배송현황을 모니터링 한다. 우선 배송스케쥴이 완료되면 물류센타에서는 각 배송차량 지시를 하고 무선인터넷을 통하여 차량기사의 휴대용 통신기기에 배송지시를 보내준다.The logistics center plans the delivery schedule on the management server and monitors the current delivery status. First, when the delivery schedule is completed, the logistics center instructs each delivery vehicle and sends the delivery address to the vehicle operator's portable communication device through the wireless Internet.
차량기사는 휴대용 통신기기를 통해 접수받은 배송스케쥴에 의하여 고객에게 배송한다. 이때 배송기사의 차량상태 및 위치를 통하여 입력되는 차량정보는 GPS를 통하여 차량관제시스템에 실시간 추적되며 데이터베이스에 기록된다.The vehicle operator delivers to the customer according to the delivery schedule received through the portable communication device. At this time, the vehicle information inputted through the vehicle status and position of the delivery engineer is tracked in real time to the vehicle control system through GPS and recorded in the database.
데이터베이스와 실시간 교통상태에 따라 실시간으로 추적된 차량상태에 따라 도착예정시간이 산출되고 , 고객에게 실시간으로 위치정보를 제공한다. 고객은 스마트폰 어플을 통하여 물류센타의 웹 관리 시스템에 접속하여 주문한 물품의 상태와 상차정보 및 위치정보를 실시간 조회할 수 있어 주문한 물품의 도착시간을 정확히 예측하게 된다.According to the database and real-time traffic conditions, the expected arrival time is calculated according to the state of the vehicle tracked in real time, and the location information is provided to the customer in real time. The customer can access the web management system of the logistics center through the smartphone application and inquire the status of the ordered goods, the dispatch information and the location information in real time, so that the arrival time of the ordered goods can be accurately predicted.
차량기사는 물품을 고객에게 인도한 후 휴대용 통신기기를 통해 물품인도정보를 입력하고 물류센타의 관리서버에 전성하면 배송이 완료된다.The vehicle operator delivers the goods to the customer, inputs the goods delivery information through the portable communication device, and delivers the goods to the management server of the distribution center.
이때 물류센타에서는 관리서버에 화면을 띄워 물품의 현재 상태를 실시간으로 모니터링해 볼 수 있다. 배송중 돌발적인 상황이 발생해도 물류센타의 관리서버에 즉시 상황이 보고되어 다시 스케줄을 변경하여 지시가 가능하며, 특히 배송중인 경로에서 발생한 반품요구에 즉각적으로 대응할 수 있어 배송업무를 효율적으로 할 수있다. 즉, 고객이 전화나 인터넷 접속을 통해 반품을 요청시 관리서버가 그 반품정보를 화물을 운반하는 기사의 전화기에 실시간으로 지시하여 배송중이거나 배송완료후에라도 그 고객을 방문하여 즉시 반품 화물을 접수하여 물류센타로 전달 할 수 있도록 한다.At this time, the logistics center can display the current status of the goods in real time by displaying a screen on the management server. Even if an unexpected situation occurs during the delivery, the situation is immediately reported to the management server of the logistics center, and the schedule can be changed again and the order can be issued. In particular, have. In other words, when a customer requests a return via telephone or Internet connection, the management server instructs the return information to the telephone of the article that carries the goods in real time so that the customer can visit the customer even after the delivery, To be delivered to the logistics center.
상술한 바와 같이, 본 발명의 배송관제시스템을 활용한 고객 모바일 차량확인 서비스는 공급자측에서 상차시 발생한 상차정보 및 배송차량의 현재 위치를 GPS로 확인되는 차량관제시스템과 물류센타측의 웹서버에 실시간 전달하여 도착 스케쥴을 정확히 세워 차량의 효율적 배송코스를 수립할 수 있게하여 물류비용을 최소화 할 수 있다. 또한 배송간 돌발상황 발생시에도 차량에게 실시간으로 작업지시를 내릴 수 있으므로 배송횟수를 줄여 물류비용을 최소화할 수 있다. 화주 입장에서는 별도의 화물관리시스템을 사용하지 않더라도 물류센타의 관리 시스템과의 접속을 통해 차량관리를 할 수 있어 이중투자를 하지 않아도 되는 이점을 갖는다 .As described above, in the customer mobile vehicle identification service utilizing the delivery control system of the present invention, the current position of the delivery vehicle and the delivery vehicle generated at the time of the dispatch at the supplier side is detected by the GPS at the vehicle control system and the web server at the distribution center side By real-time delivery, it is possible to set the arrival schedule precisely so that the efficient delivery course of the vehicle can be established and the logistics cost can be minimized. Also, in case of an unexpected situation between shipment, the vehicle can be instructed to work in real time, so the number of shipment can be reduced and the cost of logistics can be minimized. For the shippers, it is possible to manage the vehicle through the connection with the management system of the logistics center, even if a separate cargo management system is not used.
Claims (6)
GPS를 통해 제공되는 차량의 위치정보를 차량에 장착된 단말기에 의해 위성통신으로 제공받아 배송관제시스템으로 전송하는 배송관제시스템을 포함하는 시스템A system for informing a customer of a delivery vehicle arrival schedule information and delivery information to a customer through a web system, the system comprising: means for determining a scheduled arrival time from a current position of a vehicle to be checked, And predicted arrival time information by the customer in real time.
A system including a distribution control system for receiving position information of a vehicle provided via GPS by satellite communication by a terminal mounted on a vehicle and transmitting the information to a distribution control system
그리고 상기 물류관제서버는 상귀 궤적지식베이스를 검색하여 상기 결정한 주행경로에 대한 차량이동정보가 구축되어 있는지를 확인하는 제 2단계,
상기 확인결과, 구축되어 있으면, 상기 궤적데이커베이스에 저장된 차량이동정보를 이용하여 상기 고객이 요구한 차량의 현재 위치부터 목적지까지의 도착예정시간을 예측하여 상기 고객에게 실시간으로 제공하는 제 3단계,
상기 확인결과, 상기 차량이동정보가 상기 궤적지식베이스에 구축되어 있지 않으면, 상기 물류관제서버는 요구한 차량의 도착예보 서비스를 제공할 수 없음을 상기 통신망을 통해 상기 고객에게 알려주는 제4단계,
를 포함하는 차량도착예보 서비스 안내방법A method for informing a customer of arrival information of a vehicle through a communication network, the method comprising the steps of: in response to a service request for a customer arrival forecast of a vehicle through the communication network, A first step of determining a route of a roadway to travel from a present location of the specific vehicle to a destination using route information of each roadway constructed in the locus knowledge base,
The second step is to check whether the vehicle movement information for the determined driving route is constructed by searching the wicket trajectory knowledge base,
A third step of estimating an expected arrival time from a current position of the vehicle to the destination using the vehicle movement information stored in the locus data base and providing the predicted arrival time to the customer in real time ,
A fourth step of informing the customer through the communication network that the distribution control server can not provide the arrival forecast service of the requested vehicle if the vehicle movement information is not built in the locus knowledge base,
A method of informing a vehicle arrival forecast service
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CN106530834A (en) * | 2016-12-29 | 2017-03-22 | 武汉七环电气股份有限公司 | Vehicle behavior management system and management method |
CN106843081A (en) * | 2017-03-29 | 2017-06-13 | 深圳市翼动科技有限公司 | A kind of logistics centralized monitoring system based on cloud computing |
CN112101866A (en) * | 2020-09-14 | 2020-12-18 | 江西财经大学 | Logistics scheduling system based on GIS and intelligent algorithm |
KR102479421B1 (en) | 2022-07-12 | 2022-12-20 | 주식회사 디버 | System and method for controlling automatic delivery operation to provide lastmile delivery service based on artificial intelligence |
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CN106530834A (en) * | 2016-12-29 | 2017-03-22 | 武汉七环电气股份有限公司 | Vehicle behavior management system and management method |
CN106843081A (en) * | 2017-03-29 | 2017-06-13 | 深圳市翼动科技有限公司 | A kind of logistics centralized monitoring system based on cloud computing |
CN112101866A (en) * | 2020-09-14 | 2020-12-18 | 江西财经大学 | Logistics scheduling system based on GIS and intelligent algorithm |
KR102479421B1 (en) | 2022-07-12 | 2022-12-20 | 주식회사 디버 | System and method for controlling automatic delivery operation to provide lastmile delivery service based on artificial intelligence |
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