KR20140075562A - Apparatus and method for providing optional service of phone system - Google Patents

Apparatus and method for providing optional service of phone system Download PDF

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Publication number
KR20140075562A
KR20140075562A KR1020130035304A KR20130035304A KR20140075562A KR 20140075562 A KR20140075562 A KR 20140075562A KR 1020130035304 A KR1020130035304 A KR 1020130035304A KR 20130035304 A KR20130035304 A KR 20130035304A KR 20140075562 A KR20140075562 A KR 20140075562A
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KR
South Korea
Prior art keywords
call
telephone
information
additional service
requested
Prior art date
Application number
KR1020130035304A
Other languages
Korean (ko)
Inventor
유진열
Original Assignee
에릭슨엘지엔터프라이즈 주식회사
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Application filed by 에릭슨엘지엔터프라이즈 주식회사 filed Critical 에릭슨엘지엔터프라이즈 주식회사
Publication of KR20140075562A publication Critical patent/KR20140075562A/en

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/20—Automatic or semi-automatic exchanges with means for interrupting existing connections; with means for breaking-in on conversations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42093—Notifying the calling party of information on the called or connected party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H04M3/563—User guidance or feature selection
    • H04M3/566—User guidance or feature selection relating to a participants right to speak

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The present invention relates to an optional service providing device and method of an Internet phone system capable of providing various optional services for a call being used in the case of using a session initiation protocol (SIP). The optional service providing device of the present invention stores information on a list of providable optional services and information on a user button for requesting provision of the optional services, and, if a call request is received from a specific Internet phone, checks whether a call-requested Internet phone is being used so as to generate a busy signal if the call-requested internet phone is being used. Furthermore, upon receiving the busy signal from a call checking unit, the optional service providing device transmits the information on the list of the optional services and the information on the user button for requesting provision of the optional services stored in a storage unit to the specific Internet phone, and performs an optional service corresponding to an optional service request message upon receiving the optional service request message from the specific Internet phone.

Description

[0001] APPARATUS AND METHOD FOR PROVIDING OPTIONAL SERVICE OF PHONE SYSTEM [0002]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone system, and more particularly, to an apparatus and method for providing an additional service of a telephone system capable of providing various additional services for a call in a call using a session initiation protocol (SIP).

In a conventional session initiation protocol (SIP) -based phone system, when the user is trying to make a call with the other party, when the other party's phone is busy, the user has to listen to the busy tone and hang up.

Figure 1 shows a conventional signal flow diagram.

1, when the specific telephone 10 transmits a call request message (Invite B) to the SIP call server 20 (S10), the SIP call server 20 transmits the call request message to the telephone 10) (100 Trying) indicating that a call is being attempted (S20), and can confirm whether or not the telephone 30 requested to be called is in a call. When the telephone 30 requested to be called is busy, a session progress message (183 Session Progress) is transmitted to the telephone 10 requesting the call (S30). The handset (not shown) The user may be informed of a Busy tone indicating that the mobile phone 30 is busy (S40). The user can hear the busy tone and select the call termination (S50). When the user selects the call termination, the information can be transmitted to the SIP call server 20 using the call termination message (BYE) (S60). The SIP call server 20 performs call termination, To the telephone 10 requesting call termination (S70).

As shown in FIG. 1, when the other party's telephone 30 is in a continuous communication state, there is a problem that the user repeatedly requests to make a call, which may cause an uncomfortable feeling to the user. The SIP call server 20 can inform the telephone sets 10 and 30 of various kinds of additional services (call reservation, connection waiting, etc.) There is a problem that a method for requesting the SIP call server 20 as to which supplementary service the user will use is not defined.

Korean Unexamined Patent Application Publication No. 10-2001-0058123 (published on July 5, 2001)

The present invention provides an apparatus and method for providing an additional service of a telephone system capable of providing various additional services for a call in a call using a session initiation protocol (SIP).

The additional service providing apparatus of the present invention includes: a storage unit for storing a list of available additional services and information about a user button for requesting the additional service; A call confirmation unit for confirming whether a second telephone is requested to be called when receiving a call request from the first telephone and forming a busy signal when the second telephone is requested to be connected; And when receiving the busy signal from the call confirmation unit, transmits information on the additional service list stored in the storage unit and information on a user button for requesting the additional service to the first telephone, And a control unit for performing an additional service corresponding to the requested message upon receiving the supplementary service request message from the first telephone.

According to another aspect of the present invention, there is provided a method of providing an additional service, including: receiving a call request message from a first telephone to a second telephone; Confirming whether the second telephone requested to be called is in a call; Transmitting, when the second telephone is in communication, information on a supplementary service list that can be provided to the first telephone that has transmitted the call request message and information on a user button for requesting the supplementary service; Receiving information on the selected additional service from the additional service list displayed on the first telephone; And performing the selected additional service.

According to the present invention, when the other party is in a call in a call request, various additional services can be performed according to the user's selection.

1 is a conventional signal flow diagram.
2 is an exemplary diagram illustrating a configuration of an additional service providing apparatus according to an embodiment of the present invention;
3 is an exemplary view showing a list of supplementary services and a lookup table of user buttons according to an embodiment of the present invention;
4 is a diagram illustrating a signal flow for providing an additional service during a call according to an embodiment of the present invention;
5 is a diagram illustrating a configuration of a new header of a session progress message according to an embodiment of the present invention.
6 is an exemplary view illustrating a list of additional services displayed on a screen of a telephone according to an embodiment of the present invention;

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the following description, well-known functions or constructions will not be described in detail if they obscure the subject matter of the present invention.

The embodiments of the present invention can be applied to various types of telephones, for example, mobile telephones such as Internet telephones, smart phones, and key phone terminals. In the following description, an Internet telephone using a SIP call server is taken as an example of the present invention, but the present invention is not limited thereto.

2 is an exemplary view showing a configuration of an additional service providing apparatus according to an embodiment of the present invention.

2, the additional service providing apparatus 100 may include a storage unit 110, a transmission / reception unit 120, a call confirmation unit 130, and a control unit 140. In addition, the additional service providing apparatus 100 may be placed in the SIP call server of the Internet telephone system or may be provided separately from the SIP call server.

The storage unit 110 may store a list of additional services that the additional service providing apparatus 100 can provide and information about user buttons for requesting the additional service. 3 is a diagram illustrating an additional service list stored by the storage unit 110 and a lookup table of a user button for selecting an additional service according to an embodiment of the present invention. In one embodiment, when the calling party is in a call, the user requesting the call can request a call back by pressing the user button 1 using his or her telephone. If the user presses the user button 2, On can be requested. If the user button 3 is pressed, a call wait can be requested. If the user button 4 is pressed, a voice call waiting can be requested. If the user button 5 is pressed, an intrusion can be requested , The user can press the user button 6 to request an adjacent call (Pilot Hunt), and the user button 7 can request the intercept. When the other party is on a call, the answer reservation indicates a service that notifies the user who requested a call reservation when the call is terminated. The call waiting indicates a call-on alarm tone to the caller, A call waiting alert tone is sounded to a user in a call, and a call is received by a user who is in a call, A voice call waiting request is a request to listen to a voice message recorded in advance to a user who is in a call, and when a caller enters a specific button To hang up the call with the current caller and try a new call connection A service for establishing a call connection state with a telephone, an interrupting service for adding a user who tried to establish a telephone call in an existing call connection state to a conference state for a three-way call, Indicates a service for connecting to a telephone other than a telephone in the group (Pilot Hunt Group), and interception represents a service for unilaterally blocking a call connection with an existing party on the call and connecting the user who has requested the call.

2, the transceiver unit 120 can transmit and receive signals to and from at least two Internet telephones connected to the additional service providing apparatus 100. [ In one embodiment, the transceiver unit 120 may receive a call request message and an add-on service request message from a connected telephone, and may transmit information on an add-on service list and an addi- .

When receiving a call request from a specific Internet telephone, the call checking unit 130 checks whether the Internet telephone requested to be called is in a call state, forms a busy signal when the requested Internet telephone is busy, The call connection request signal can be formed.

Upon receipt of the busy signal from the call confirmation unit 130, the control unit 140 transmits information on the supplementary service list stored in the storage unit 110 and information on the user button for requesting the supplementary service to the existing SIP (E.g., 183 Session Progress message) to the Internet phone requesting the call, and when receiving the call connection request signal from the call confirmation unit 130, the Internet phone requesting the call and the Internet phone And the like. In addition, when the control unit 140 receives the supplementary service request message from the specific Internet telephone through the transceiver unit 120, the control unit 140 can perform the supplementary service corresponding to the requested message.

4 is a diagram illustrating an exemplary signal flow for providing an additional service during a call according to an embodiment of the present invention.

4, when the specific phone 210 transmits a call request message (Invite B) to the SIP call server 220 (S210), the SIP call server 220 transmits the call request message (100 Trying) message indicating that a call is being attempted to the mobile phone 210 (S220). When the telephone 230 requested to be called is busy, a new header is added to an existing session progress message (183 Session Progress) to provide information on a list of available supplementary services and information on a user button for requesting the supplementary service, To the requested telephone 210 (S230). 5 is a diagram illustrating a configuration of a new header added to a session progress message according to an embodiment of the present invention. Upon receipt of the session progress message including the information on the additional service list that can be provided and information on the user button for requesting the supplementary service provision, the telephone 210 analyzes the session progress message, The service list is displayed (S240), and a busy tone indicating that the telephone 230 requesting the telephone call is busy can be informed to the user (S250) by the telephone receiver (not shown). FIG. 6 is an exemplary diagram illustrating a list of supplementary services displayed on the screen of the telephone 210 according to the embodiment of the present invention. The user can view the list of supplementary services displayed and select desired supplementary services (for example, reply reservation) (S260). When the user selects the additional service, the information can be transmitted to the SIP call server 220 using the INFO message (S270). The SIP call server 220 receives the INFO message and transmits the added service selected by the user (S280).

Although the method has been described through particular embodiments, the method may also be implemented as computer readable code on a computer readable recording medium. A computer-readable recording medium includes all kinds of recording apparatuses in which data that can be read by a computer system is stored. Examples of the computer-readable recording medium include a ROM, a RAM, a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like, and may be implemented in the form of a carrier wave (for example, transmission over the Internet) . In addition, the computer-readable recording medium may be distributed over network-connected computer systems so that computer readable codes can be stored and executed in a distributed manner. In addition, functional programs, codes, and code segments for implementing the above embodiments can be easily deduced by programmers of the present invention.

Although the present invention has been described in connection with some embodiments thereof, it should be understood that various changes and modifications may be made therein without departing from the spirit and scope of the invention as understood by those skilled in the art. something to do. It is also contemplated that such variations and modifications are within the scope of the claims appended hereto.

10, 30: telephone 20: SIP call server
100: Additional service providing apparatus 110:
120: Transmitting / receiving unit 130:
140: control unit 210, 230: internet telephone
220: SIP call server

Claims (9)

As an additional service providing apparatus,
A storage unit for storing a list of available supplementary services and information on user buttons for requesting supplementary services;
A call confirmation unit for confirming whether a second telephone is requested to be called when receiving a call request from the first telephone and forming a busy signal when the second telephone is requested to be connected; And
When receiving the busy signal from the call confirmation unit, transmits information on the additional service list stored in the storage unit and information on a user button for requesting the additional service, to the first telephone, And an additional service corresponding to the requested message upon receiving the supplementary service request message from the telephone. The method according to claim 1,
Wherein,
And adds a new header to an existing SIP (Session Initiation Protocol) message to send to the first telephone. The method according to claim 1,
The supplementary service list includes:
A call reservation, a connection wait, a call wait, a voice call wait, an interrupt, a neighbor call, and an interception. The method according to claim 1,
The call verifying unit,
Wherein the call connection request signal forms a call connection request signal when the second telephone is not busy. 3. The method of claim 2,
Wherein,
And performs a call connection between the first telephone requesting the call and the second telephone requested to be received when the call connection request signal is received from the call confirmation unit. As an additional service providing method,
Receiving a call request message from a first telephone to a second telephone;
Confirming whether the second telephone requested to be called is in a call;
Transmitting, when the second telephone is in communication, information on a supplementary service list that can be provided to the first telephone that has transmitted the call request message and information on a user button for requesting the supplementary service;
Receiving information on the selected additional service from the additional service list displayed on the first telephone; And
And performing the selected specific additional service. The method according to claim 6,
Wherein the step of transmitting information on the service providing additional service list and information on a user button for requesting the additional service providing comprises:
Adding a new header to an existing session initiation protocol (SIP) message and transmitting the new header to the first telephone. The method according to claim 6,
The supplementary service list includes:
A call reservation, a connection wait, a call wait, a voice call wait, an interrupt, a neighbor call and an interception. The method according to claim 6,
Wherein the step of verifying whether the second telephone is in a call state comprises:
Forming a call connection request signal when the second telephone is not busy; And
And performing call connection between the first telephone and the second telephone upon receiving the call connection request signal.
KR1020130035304A 2012-12-11 2013-04-01 Apparatus and method for providing optional service of phone system KR20140075562A (en)

Applications Claiming Priority (2)

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KR20120143750 2012-12-11
KR1020120143750 2012-12-11

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KR20140075562A true KR20140075562A (en) 2014-06-19

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11863690B2 (en) 2020-05-20 2024-01-02 Google Llc Preventing data manipulation and protecting user privacy in telecommunication network measurements

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11863690B2 (en) 2020-05-20 2024-01-02 Google Llc Preventing data manipulation and protecting user privacy in telecommunication network measurements

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