KR20010069749A - Automatic ticket sales and guidance system with sales assistant via internet connection - Google Patents

Automatic ticket sales and guidance system with sales assistant via internet connection Download PDF

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Publication number
KR20010069749A
KR20010069749A KR1020010024192A KR20010024192A KR20010069749A KR 20010069749 A KR20010069749 A KR 20010069749A KR 1020010024192 A KR1020010024192 A KR 1020010024192A KR 20010024192 A KR20010024192 A KR 20010024192A KR 20010069749 A KR20010069749 A KR 20010069749A
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ticket
sales
money
vending machine
camera
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KR1020010024192A
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Korean (ko)
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공석태
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공석태
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/42—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for ticket printing or like apparatus, e.g. apparatus for dispensing of printed paper tickets or payment cards

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Economics (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Human Resources & Organizations (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Devices For Checking Fares Or Tickets At Control Points (AREA)

Abstract

PURPOSE: A system for automatically selling and guiding a ticket including a sale helper through the Internet is provided to enable a sale helper from a remote place to guide a traffic route or sell a ticket in case that a consumer makes a request for purchasing the ticket in a voice by installing an automatic ticket selling machine connected to the Internet. CONSTITUTION: An automatic ticket selling machine is composed of a ticket issuing printer, a camera, a speaker, a monitor, a microphone, a conveyer, a camera capable of counting money, changes providing device and a refund device which are installed in a computer connected to the Internet. A monitor composed of a computer connected to the Internet, a video camera, a microphone, a speaker and ticket issuing program is installed in the front of the ticket selling machine. A sale helper from a remote place is displayed through the video camera. In case that a consumer appears in the front of the automatic ticket selling machine, the sale helper looks at the consumer through the camera installed in the ticket selling machine. The voice of the sale helper is transmitted to the consumer through the speaker. In case that the consumer tells a destination, the sale helper guides the consumer. In case that the sale helper confirms the amount of money, the amount of money is inputted to the computer. A ticket is automatically issued. In addition, changes are calculated and provided.

Description

인터넷(통신망) 연결을 통한 판매 도우미가 있는 자동 티켓 판매 및 안내 시스템{omitted}Automated ticket sales and guidance system with sales assistant over internet (network) connection {omitted}

본 발명은 버스표, 전철표, 기차표, 마권등 표를 판매하는 자동판매기 등을 이용함에 있어 조작의 어려움과 잦은 고장 등으로 인한 불편함과 동전과 지폐의 입력이 어려워 판매시간이 길어지는 등을 문제를 인터넷을 통한 유휴노동력을 활용하여 판매도우미가 음성과 화상을 통하여 교통안내 및 표를 판매하여 소비자가 쉽게 표를 구할 수 있도록 함과 동시에 또한 세계화시대에 접어들면서 외국손님이 많이 오게되는데 손님이 외국인 일 경우에는 외국말이 통할 수 있는 판매도우미에게 티켓판매를 할수 있도록 하여 외국인도 쉽게 티켓을 구할수 있도록 하는 것을 목적으로 한다.In the present invention, the use of a vending machine that sells tickets such as bus tickets, train tickets, train tickets, bookmakers, etc., inconveniences due to difficulty in operation and frequent breakdowns, and difficulty in inputting coins and bills leads to longer sales time. Using the idle labor force through the Internet, sales assistants can sell traffic information and tickets through voice and video so that consumers can easily obtain tickets. If you are a foreigner, you can sell tickets to a sales assistant who can speak foreign languages so that foreigners can easily get tickets.

현재 터미널이나 기차역 등에는 티켓 무인자동판매기가 설치되어 있으나 조작의 어려움과 잦은 고장 등으로 인한 불편함과 동전과 지폐의 입력이 어려워 판매시간이 길어지는 등을 문제를 안고 있으며 또한 교통안내를 받기가 어려웠으며 외국인 일 경우에는 안내 받기가 매우 어려웠다.Currently, ticket vending machines are installed in terminals and train stations, but there are problems such as inconveniences due to difficulty in operation and frequent breakdowns, and difficulty in entering coins and bills, resulting in longer sales hours. It was difficult and very difficult to be guided if you were a foreigner.

본 발명은 이를 해결하기 위하여 터미널이나 기차역 등에 인터넷망 에 설치된 컴퓨터에 티켓 발행프린터, 카메라와 스피커 모니터, 마이크, 돈을 올려놓는 컨베이어, 돈을 세기 위한 카메라 등으로 구성된 자동티켓 판매기를 설치하여 손님이 음성으로 티켓 판매요청이나 교통안내를 질문하면 원격지에 있는 판매도우미가 교통안내를 하거나 티켓을 판매할수 있도록 하고자한다.In order to solve this problem, a ticket issuing printer, a camera and speaker monitor, a microphone, a conveyor for placing money, a camera for counting money, etc. are installed on a computer installed in an internet network in a terminal or a train station, and a customer If you ask a ticket sales request or a traffic guide by voice, the sales assistant at the remote location will be able to guide you or sell the ticket.

본 발명 구성을 설명하면 터미널이나 기차역 등에 인터넷에 연결된 컴퓨터에 티켓 발행프린터, 카메라, 스피커, 모니터, 마이크, 돈을 올려놓는 컨베이어, 컨베이어 위에 돈을 세기 위한 카메라, 거스름돈 지급장치, 환불장치 등이 설치된 티켓 자동판매기를 설치하고 소비자가 음성으로 티켓 판매나 교통안내를 질문하면 원격지에 있는 판매도우미가 교통안내를 하거나 티켓을 판매 할 수 있도록 하는 구성으로 자세히 설명하면 다음과 같다.When explaining the configuration of the present invention, a ticket issuing printer, a camera, a speaker, a monitor, a microphone, a conveyor for placing money, a camera for counting money on the conveyor, a change device, a refund device, and the like are installed in a computer connected to the Internet such as a terminal or a train station. If the ticket vending machine is installed and the customer asks the ticket sales or traffic information by voice, the sales assistant in the remote location can explain the traffic or sell the ticket in detail.

인터넷에 연결된 컴퓨터에 티켓 발행프린터, 카메라, 스피커, 모니터, 마이크, 돈을 놓는 컨베이어, 컨베이어 위에 돈을 세기 위한 카메라, 거스름돈 지급장치, 환불장치 등이 설치된 티켓 자동판매기로 구성되고 원격지 에 있는판매 도우미 앞에는 인터넷에 연결된 컴퓨터와 화상카메라, 마이크, 스피커, 티켓발권 프로그램으로 구성되며 티켓 판매기 에 설치된 모니터에 원격지에 있는 판매도우미가 화상카메라를 통하여 나타나게 하고 소비자가 자동 티켓 판매기 앞에 나타나면 원격지 에 있는 판매도우미가 티켓 판매기에 설치된 카메라를 통하여 손님을 보고 무엇을 원하는지를 물으면 판매도우미의 목소리가 마이크를 통하여 티켓판매기에 설치된스피커를 통하여 손님에게 전달되게되고 손님은 교통안내를 원하거나 목적지를 말하게 되면 그 목소리는 티켓 판매기 에 설치된 마이크를 통하여 판매도우미에게 전달되며 판매도우미는 교통안내에 대한 대답을 하거나 손님이 원하는 목적지를 컴퓨터에 입력하면 판매금액이 티켓 판매기의 모니터에 나타나면서 스피커를 통하여 안내말이 방송되고 손님이 지폐와 동전을 컨베이어 에 함께 놓으면 컨베이어 가 회전을 하게되며 컨베이어의 돈이 계산위치에 오게되면 계산위치 위에 있는 카메라가 돈을 비추게되고 판매도우미가 돈을 액수를 확인한 후 입금된 금액을 컴퓨터에 입력하면 자동으로 티켓판매기에 설치된 티켓발행 프린터에서 티켓이 발행되면서 거스름돈이 자동으로 계산되어 거스름돈 지급함에 계산된다.A ticket sales machine with a ticket issuing printer, camera, speaker, monitor, microphone, conveyor for placing money, a camera for counting money on the conveyor, a ticket vending machine, and a refund machine. In the front, it consists of internet-connected computer, video camera, microphone, speaker and ticket issuance program. The monitor installed in the ticket vending machine allows the remote sales assistant to appear through the video camera. If you look at the customer through the camera installed on the ticket vending machine and ask what you want, the voice of the sales assistant is transmitted through the microphone to the customer through the speaker installed on the ticket vending machine. Is sent to the sales assistant through the microphone installed in the ticket vending machine, and the sales assistant answers the traffic guide or enters the desired destination into the computer. The sales amount is displayed on the ticket vending machine's monitor and the announcement is broadcast through the speaker. If you put these bills and coins together on the conveyor, the conveyor rotates. When the money on the conveyor comes to the checkout position, the camera on the checkpoint shows the money and the sales assistant checks the amount and then deposits the amount into the computer. If you enter, the ticket is automatically issued in the ticket issuing printer installed in the ticket vending machine, the change is automatically calculated and counted in the change box.

또한 세계화시대에 접어들면서 외국손님이 많이 오게되는데 손님이 외국인 일 경우에는 외국말이 통 할수 있는 판매 도우미에게 티켓판매를 맡기면 된다.Also, in the era of globalization, a lot of foreign guests come. If you are a foreigner, you can entrust your ticket sales to a sales assistant who speaks foreign languages.

본 발명 효과를 설명하면 터미널이나 기차역, 기타 표를 파는 곳 에 원격도우미를 통하여 인터넷에 연결된 자동 티켓 판매기 를 설치하면 잦은 고장이 없으며 손님에게 판매도우미가 교통에 대하여 말로 안내할 수 있고 손님이 외국인 일 경우에는 외국말이 통할 수 있는 판매도우미에게 티켓판매를 맡길수도 있고 티켓 발행 시간을 빠르게 할뿐 아니라 판매도우미를 노약자, 장애자, 주부 등을 유휴인력을 활용 할 수 있으며 1명의 판매도우미가 여러대 의 티켓 판매기 를 제어 할 수 있는 등의 효과가 있다When explaining the effect of the present invention, the automatic ticket vending machine connected to the Internet through a remote helper in the terminal, train station, or other ticket sales place is not frequently broken, and the sales assistant can tell the driver about traffic. In this case, ticket sales can be entrusted to a sales assistant who can speak foreign languages, and the ticket sales time can be accelerated. It is effective to control the vending machine.

Claims (1)

티켓을 판매함에있어 인터넷에 연결된 컴퓨터에 티켓 발행프린터, 카메라, 스피커, 모니터, 마이크, 돈을 놓는 컨베이어, 컨베이어 위에 돈을 세기 위한 카메라, 거스름돈 지급장치, 환불장치 등이 설치된 티켓 자동판매기로 구성되고 원격지 에 있는 판매 도우미 앞에는 인터넷에 연결된 컴퓨터와 화상카메라, 마이크, 스피커, 티켓발권 프로그램으로 구성되며 티켓 판매기 에 설치된 모니터에 원격지에 있는 판매도우미가 화상카메라를 통하여 나타나게 하고 손님이 자동 티켓 판매기 앞에 나타나면 원격지 에 있는 판매도우미가 티켓 판매기에 설치된 카메라를 통하여 손님을 보고 무엇을 원하는지를 물으면 판매도우미의 목소리가 마이크를 통하여 티켓판매기에 설치된 스피커를 통하여 손님에게 전달되게되고 손님은 교통안내를 원하거나 목적지를 말하게 되면 그 목소리는 티켓 판매기 에 설치된 마이크를 통하여 판매도우미에게 전달되며 판매도우미는 교통안내에 대한 대답을 하거나 손님이 원하는 목적지를 컴퓨터에 입력하면 판매금액이 티켓 판매기의 모니터에 나타나면서 스피커를 통하여 안내말이 방송되고 손님이 지폐와 동전을 컨베이어 에 함께 놓으면 컨베이어 가 회전을 하게되며 컨베이어의 돈이 계산위치에 오게되면 계산위치 위에 있는 카메라가 돈을 비추게되고 판매도우미가 돈을 액수를 확인한 후 입금된 금액을 컴퓨터에 입력하면 자동으로 티켓판매기에 설치된 티켓발행 프린터에서 티켓이 발행되면서 거스름돈이 자동으로 계산되어 거스름돈함에 지급하는 방식의 비즈니스 모델The ticket vending machine consists of a ticket issuing printer, camera, speaker, monitor, microphone, a conveyor for placing money, a camera for counting money on the conveyor, a changer and a refund machine. The sales assistant at the remote office consists of a computer with internet connection, video camera, microphone, speaker, and ticket issuance program.The monitor installed at the ticket vending machine allows the remote sales assistant to appear through the video camera. The sales assistant at the ticket vending machine sees the customer and asks what they want, and the sales assistant's voice is transmitted through the microphone to the speaker at the ticket vending machine. Speaking, the voice is transmitted to the sales assistant through the microphone installed in the ticket vending machine. The sales assistant answers the traffic guide or enters the desired destination into the computer. The sales amount is displayed on the ticket vending machine's monitor and guided through the speaker. When the horse is broadcast and the customer puts the bills and coins together on the conveyor, the conveyor rotates. When the money comes to the checkout position, the camera above the checkout shows the money and the sales assistant checks the amount and deposits the money. A business model that automatically calculates the change and pays the change as the ticket is issued by the ticket issuing printer installed in the ticket vending machine.
KR1020010024192A 2001-05-03 2001-05-03 Automatic ticket sales and guidance system with sales assistant via internet connection KR20010069749A (en)

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KR20040000156A (en) * 2002-06-24 2004-01-03 주식회사 엠키 Multifunctional guidance terminal and system and method for establishing a bus station using the terminal
KR100779614B1 (en) * 2006-03-15 2007-11-26 브이트론(주) Manless Automation Sale System and Service Method for Manless Automation Sale

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KR20000049966A (en) * 2000-05-09 2000-08-05 김종완 EC-Solution with video chatting system and movig picture advertising service included
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KR100779614B1 (en) * 2006-03-15 2007-11-26 브이트론(주) Manless Automation Sale System and Service Method for Manless Automation Sale

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