JPS61253967A - Holding system for call in communication - Google Patents

Holding system for call in communication

Info

Publication number
JPS61253967A
JPS61253967A JP9510985A JP9510985A JPS61253967A JP S61253967 A JPS61253967 A JP S61253967A JP 9510985 A JP9510985 A JP 9510985A JP 9510985 A JP9510985 A JP 9510985A JP S61253967 A JPS61253967 A JP S61253967A
Authority
JP
Japan
Prior art keywords
extension telephone
call
telephone set
terminal
holding
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP9510985A
Other languages
Japanese (ja)
Other versions
JPH0681188B2 (en
Inventor
Shinichi Ishihara
伸一 石原
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp filed Critical NEC Corp
Priority to JP60095109A priority Critical patent/JPH0681188B2/en
Publication of JPS61253967A publication Critical patent/JPS61253967A/en
Publication of JPH0681188B2 publication Critical patent/JPH0681188B2/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)

Abstract

PURPOSE:To allow not only a terminal which holds a call temporarily, but also other terminals to answer the call by providing a held call storage part to each terminal included in an exchange. CONSTITUTION:An extension telephone set 1 is put in hooking operation and a special number which is predetermined for holding is dialed. This special number is stored in a register and equipment position information on an extension telephone set 2 is stored in a location of the held call storage part of a storage part 6 corresponding to the equipment position of the extension telephone set 1 under the control of a central control part 5. Simultaneously, the controller 5 places the extension telephone set 2 in a holding state. A special tone is sent back to the extension telephone set 1 after said operation and the caller of the extension telephone set 1 confirms that holding service for a call is carried out, so on-hook operation is permitted. When an extension telephone set other than the extension telephone set 1, e.g. 3 answers, the number of the extension telephone set 1 is dialed for answering in addition to the special number.

Description

【発明の詳細な説明】 （産業上の利用分野］ 本発明は電子交換機において通話中の呼を一時的に保留
する通話中の呼の保留方式に関する。DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a call holding system for temporarily holding a call in progress in an electronic exchange.

（従来の技術） 電子交換機において、通話中の呼を一時的に保留し、そ
の通話状態の端末を空き状態にすることは例えば多機能
電話機のように特殊機能を持つ端末によってのみ実現可
能である。(Prior Art) In an electronic exchange, temporarily putting a call in progress and making the terminal in the active state idle can only be achieved by a terminal with special functions, such as a multi-function telephone. .

（発明が解決しようとする問題点］ し九がって、このような特殊機能を持たない一般電話機
を電子交換機の端末に用いている場合には、通話中の呼
を一時的に保留し通話中に使用されている端末を空きの
状態にする手段はなかった。(Problem to be solved by the invention) Finally, if a general telephone without such special functions is used as the terminal of an electronic exchange, it is necessary to temporarily put the call in progress on hold. There was no way to free up the terminals being used inside.

また、一時的に保留されている呼に応答するｔめには多
機能電話機のような端末であっても保留機能を設定した
端末以外は、ごく限られたグループに属する端末からし
か行なうことができないという制約があった。Additionally, even if you are using a terminal such as a multi-function telephone, you can only answer a temporarily held call from a terminal that belongs to a very limited group, except for terminals that have the hold function set. There was a restriction that I couldn't do it.

本発明の目的は上記欠点を除去するもので、電子交換機
において一般電話機からも通話中の呼を一時的に保留状
態にする操作ができ、保留操作を行なった端末を空きの
状態にするとともに保留されている呼への再応答が可能
な端末に制限管加えないようにして呼の保留操作の機能
を高めた通話中の呼の保留方式を提供することにある。An object of the present invention is to eliminate the above-mentioned drawbacks, and is capable of temporarily putting a call on hold even from a general telephone in an electronic exchange, and putting the terminal on hold in an idle state and putting it on hold. To provide a method for holding a call in progress, which improves the function of a call holding operation by not adding restrictions to a terminal capable of re-answering a call that is being called.

（問題点を解決する丸めの手段］ 前記目的を達成するために本発明による通話中の呼の保
留方式は電子交換機における通話中の呼の保留方式にお
いて、交換機に収容される各端未対応毎に保留呼記憶部
を設け１着信端末の一定の操作により、着（１ｍ未対応
の保留呼記憶部領域に相手端末の収容位置情報を格納す
ることにより相手端末を保留状態にし、前記着信端末も
含めた他の端末の一定の操作により前記保留呼記憶部の
保留されている呼情報を読出すことにより着信端末も含
めた他の端末と保留されている呼を接続するように構成
しである。(Rounding Means for Solving the Problem) In order to achieve the above object, the call holding method according to the present invention is a call holding method in an electronic exchange, in which each unanswered end of each end accommodated in the exchange is A held call storage unit is provided in the terminal, and by a certain operation of one receiving terminal, the accommodation position information of the other party terminal is stored in the unsupported held call storage area, thereby putting the other party terminal on hold, and the receiving terminal is also placed on hold. The device is configured to connect the held call to other terminals including the called terminal by reading the held call information in the held call storage unit through a certain operation of the other terminals. .

（作　用〕 前記構成によれば電子交換機に収容される各端末の機能
とは無関係にその端末から保留操作ができ、また、いず
れの端末からも保留されている呼への再応答が可能とな
り、保留に関する操作機能が大幅に向上し本発明の目的
は児全に達成される。(Function) According to the above configuration, a hold operation can be performed from each terminal housed in the electronic exchange regardless of its function, and it is also possible to re-answer a held call from any terminal. Therefore, the operational functions related to reservation are greatly improved, and the object of the present invention is completely achieved.

（実施例） 次に本発明の実施例について図面を参照して説明する。(Example) Next, embodiments of the present invention will be described with reference to the drawings.

第１図は本発明による通話中の呼の保留方式の実施例を
示す図である。FIG. 1 is a diagram showing an embodiment of a call holding method according to the present invention.

電子交換機は中央制御部（ＣＯ）５および記憶部（ＭＭ
）ａを有し、内線電話機（ＡＪｌ、内線電話機（Ｂ）２
、内線電話機（０）３ｔ−収容している。The electronic exchange has a central control unit (CO) 5 and a memory unit (MM
) a, extension telephone (AJl, extension telephone (B) 2
, extension telephone (0) 3t-accommodates.

ここで各電話機のスイッチ（ＳＷ）４に収容されている
位ｆ！ｔをそれぞれＰｏｒｔ　−０、Ｐｏｒｔ−１゜ｐ
ｏｒｔ−ｎ　　とする。Here, the number f! is accommodated in the switch (SW) 4 of each telephone. Port-0 and Port-1゜p, respectively.
ort-n.

記憶部（ＭＭ、ｌは第２図に示すような構成で、各内線
電話機が収容されている位置、すなわちそのポートに対
応して記憶領域（保留呼記憶部）が設定されており、各
領域には保留される呼対応の相手内線電話機の収容位置
が格納される。The storage unit (MM, l) has a configuration as shown in Fig. 2, and storage areas (held call storage units) are set corresponding to the positions where each extension telephone is accommodated, that is, its ports. The storage position of the extension telephone of the other party corresponding to the call to be put on hold is stored in .

今、内線電話機１と内線電話機２が通話中であり、内線
電話機１が内線電話機２に対する呼を一時的に保留する
場合を想定する。Assume that extension telephone 1 and extension telephone 2 are currently talking, and extension telephone 1 temporarily puts the call to extension telephone 2 on hold.

内線電話機１はフッキング操作を行ない、続いて、予じ
め定められている保留のための特番をダイヤルをする。The extension telephone 1 performs a hooking operation, and then dials a predetermined special number for holding.

この特番は図示しないレジスタに蓄積され、中央制御部
５の制御の下に記憶部６内の保留呼記憶部の内線電話機
ｌの収容位置対応の格納部（Ｆｏｒｔ−００格納部］に
内線電話機２の収容位置情報が格納される。これととも
に中央制御装置５は内線電話機２を保留状態にする。内
線電話機１には以上の動作光子に伴ない特殊音が返送さ
れ、内線電話機１の通話者は呼の保留サービスが実行さ
れたことを確認できるので、オンフックすることができ
る。これによル内線電話機ｌは復旧し、自由に呼を起こ
すことができる。This special number is stored in a register (not shown), and is stored in a storage section (Fort-00 storage section) of the held call storage section in the storage section 6 under the control of the central control section 5 for the extension telephone 2. At the same time, the central control unit 5 puts the extension telephone 2 on hold.A special sound is sent back to the extension telephone 1 along with the above operation photons, and the caller of the extension telephone 1 Since it can be confirmed that the call hold service has been executed, the user can go on-hook.This restores the extension telephone and allows the user to make calls freely.

この後、内線電話機１が特番をダイヤルすれば内線電話
機２に応答することができる。Thereafter, if the extension telephone 1 dials the special number, the extension telephone 2 can be answered.

この特番は図示しないレジスタに蓄積され、この番号に
基づいて中央制御装置５は、保留呼記憶部の内線電話機
１に対応する格納部、すなわちＰｏｒｔ−００格納部を
アクセスし、この格納部より内線電話機２の収容位置情
報を読み出し、スイッチ４を制御して内線電話機１と内
線電話機２との間を接続する。This special number is stored in a register (not shown), and based on this number, the central control unit 5 accesses the storage section corresponding to the extension telephone 1 in the held call storage section, that is, the Port-00 storage section, and from this storage section, the extension telephone The accommodation position information of the telephone 2 is read out, and the switch 4 is controlled to connect the extension telephone 1 and the extension telephone 2.

内線電話機１以外の例えば内線電話機３より応答する場
合は、応答するための特番に加えて内線電話機１の番号
をダイヤルすることになる。When responding from a telephone other than extension telephone 1, for example extension telephone 3, the number of extension telephone 1 must be dialed in addition to the special number for answering.

この番号は図示しないレジスタに蓄積され、中央制御装
置５の制御の下に内線電話機ｌから応答し九と同様保留
呼記憶部の内線電話機ｌに対応する格納部、すなわちＰ
ｏｒｔ−０の格納部がアクセスされ、この格納部から内
線電話機の収容位置情報が読出され、スイッチ４を介し
て内線電話機２と内線電話機３との間が接続される。This number is stored in a register (not shown), and under the control of the central control unit 5, a response is received from the extension telephone 1 in the storage section corresponding to the extension telephone 1 in the held call storage section, ie, P
The storage section of ort-0 is accessed, the accommodation position information of the extension telephone is read from this storage section, and the extension telephone 2 and extension telephone 3 are connected via the switch 4.

この実施例ではスイッチ４に収容される装置人〜Ｎｉ電
話機としているが、これらの一部またはすべてが中継台
である場合、またはトランクである場合、それぞれが固
有の番号を持つことにより、内線電話機と全く同様な動
作が可能で本発明による呼の保留方式も用いることがで
きる。In this embodiment, the devices accommodated in the switch 4 are telephones, but if some or all of these are relay stations or trunks, each has a unique number, so that it can be used as an extension telephone. The call holding method according to the present invention can also be used.

（発明の効果ン 本発明は以上、詳しく説明したように各端未対応毎に保
留呼記憶部を設けることにより通話中の端末より保留に
すべき呼をその端末対応の保留呼記憶部に記憶させるこ
とができ、一時保留にされた呼に対しては保留にし几端
末はもちろん他の端末からも応答が可能である。したが
って、端末の種類によらず、容易に保留操作ができると
ともに他の端末からも保留にされた呼に応答できるとい
う保留の九めの操作性が向上するという効果がある。(Effects of the Invention) As described in detail above, the present invention provides a held call storage section for each unsupported terminal, so that calls to be put on hold from a terminal in progress are stored in the held call storage section corresponding to that terminal. Calls placed on hold can be answered not only from the terminal, but also from other terminals.Therefore, regardless of the type of terminal, you can easily put the call on hold, and you can This has the effect of improving the operability of holding calls, which allows you to respond to calls placed on hold from your terminal.

【図面の簡単な説明】[Brief explanation of the drawing]

第１図は本発明による通話中の呼の保留方式の実施例を
示す交換機の中継方式図、第２図は記録部の保留呼記憶
部の構成の一例を示す図である。 １．２．３・・・内線電話機 ４・・・スイッチ　　　５・・・中央制御部６・・・記
憶部 特許出願人　　日本電気株式会社 代理人　弁理士　井　）　　ロ　　　壽φ　−ｇFIG. 1 is a relay system diagram of an exchange illustrating an embodiment of a call holding system according to the present invention, and FIG. 2 is a diagram showing an example of the configuration of a held call storage section of a recording section. 1.2.3...Extension telephone 4...Switch 5...Central control unit 6...Storage unit Patent applicant NEC Corporation Representative Patent attorney I) Ro Hisashiφ -g

Claims (1)

【特許請求の範囲】[Claims] 電子交換機における通話中の呼の保留方式において、交
換機に収容される各端未対応毎に保留呼記憶部を設け、
着信端末の一定の操作により、着信端未対応の保留呼記
憶部領域に相手端末の収容位置情報を格納することによ
り相手端末を保留状態にし、前記着信端末も含めた他の
端末の一定の操作により前記保留呼記憶部の保留されて
いる呼情報を読出すことにより着信端末も含めた他の端
末と保留されている呼を接続するように構成したことを
特徴とする通話中の呼の保留方式。In a method for holding active calls in an electronic exchange, a held call storage unit is provided for each unsupported end accommodated in the exchange,
By a certain operation of the called terminal, the receiving terminal is put on hold by storing the accommodation location information of the other party terminal in the held call storage area that is not supported by the called terminal, and certain operations of other terminals including the called terminal are performed. Holding a call in progress, characterized in that the held call is connected to other terminals including the called terminal by reading the held call information in the held call storage unit. method.
JP60095109A 1985-05-02 1985-05-02 Hold method for active call Expired - Lifetime JPH0681188B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP60095109A JPH0681188B2 (en) 1985-05-02 1985-05-02 Hold method for active call

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP60095109A JPH0681188B2 (en) 1985-05-02 1985-05-02 Hold method for active call

Publications (2)

Publication Number Publication Date
JPS61253967A true JPS61253967A (en) 1986-11-11
JPH0681188B2 JPH0681188B2 (en) 1994-10-12

Family

ID=14128687

Family Applications (1)

Application Number Title Priority Date Filing Date
JP60095109A Expired - Lifetime JPH0681188B2 (en) 1985-05-02 1985-05-02 Hold method for active call

Country Status (1)

Country Link
JP (1) JPH0681188B2 (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS63187855A (en) * 1987-01-30 1988-08-03 Toshiba Corp Extension transfer system for private branch exchange
JPH03195165A (en) * 1989-12-22 1991-08-26 Taiko Denki Seisakusho:Kk Holding and transferring system for exchange

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS56131290A (en) * 1980-03-18 1981-10-14 Meisei Electric Co Ltd Trunk line holding system
JPS6072365A (en) * 1983-09-28 1985-04-24 Fujitsu Ltd Call transferring system during speaking

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS56131290A (en) * 1980-03-18 1981-10-14 Meisei Electric Co Ltd Trunk line holding system
JPS6072365A (en) * 1983-09-28 1985-04-24 Fujitsu Ltd Call transferring system during speaking

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS63187855A (en) * 1987-01-30 1988-08-03 Toshiba Corp Extension transfer system for private branch exchange
JPH03195165A (en) * 1989-12-22 1991-08-26 Taiko Denki Seisakusho:Kk Holding and transferring system for exchange

Also Published As

Publication number Publication date
JPH0681188B2 (en) 1994-10-12

Similar Documents

Publication Publication Date Title
JPS61253967A (en) Holding system for call in communication
JPS6376557A (en) Extension camp-on system
JPS6142904B2 (en)
JPS60173965A (en) Paging transfer system
JPS6097762A (en) Paging service system
JPS5970064A (en) Automatic dialing device
JPS62230293A (en) Tenant system for exchange
JPS62239788A (en) Holding release responding device
JPH01152854A (en) Extension telephone set calling system
JPH0465957A (en) Call back transfer system
JPS59132296A (en) Electronic key telephone device
JPS62171362A (en) Display system for number of opposite call subscriber
JPH06153262A (en) Cordless key telephone set
JPS61257055A (en) Extension holding system in decentralization control system electronic exchange
JPH11308347A (en) Incoming call transfer device
JPS61169061A (en) Recall system
JPH0267060A (en) Incoming call response system
JPH01272357A (en) Recall system for telephone exchange
JPS61227455A (en) Private branch exchange
JPH0344158A (en) Absence guidance system
JPH0230295A (en) Private branch exchange
JPS63153992A (en) Key telephone system
JPH05219221A (en) Call reconnection system
JPH01157193A (en) Terminating connection system
JPS63296452A (en) Camp on system