JPS59200355A - Remote diagnosis system - Google Patents

Remote diagnosis system

Info

Publication number
JPS59200355A
JPS59200355A JP58074498A JP7449883A JPS59200355A JP S59200355 A JPS59200355 A JP S59200355A JP 58074498 A JP58074498 A JP 58074498A JP 7449883 A JP7449883 A JP 7449883A JP S59200355 A JPS59200355 A JP S59200355A
Authority
JP
Japan
Prior art keywords
diagnosis
computer system
communication control
computer systems
computer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP58074498A
Other languages
Japanese (ja)
Other versions
JPS6311700B2 (en
Inventor
Yoshio Tsuchiya
土屋 好雄
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
Original Assignee
NEC Corp
Nippon Electric Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp, Nippon Electric Co Ltd filed Critical NEC Corp
Priority to JP58074498A priority Critical patent/JPS59200355A/en
Publication of JPS59200355A publication Critical patent/JPS59200355A/en
Publication of JPS6311700B2 publication Critical patent/JPS6311700B2/ja
Granted legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/22Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing

Landscapes

  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Test And Diagnosis Of Digital Computers (AREA)

Abstract

PURPOSE:To designate quickly and accurately a fault position of a subject system by comparing successively the data delivered from each computer system with the signal of a diagnosis supply means. CONSTITUTION:A computer 10 of a maintenance center controls a diagnosis program through a console 12 to a computer system 40 connected via a communication line 30 and a communication control part 20. Then the result of diagnosis is stored in a file 11. At the same time, a diagnosis program is controlled in the same way also with a computer system 41 which is connected via a communication line 31 and a communication control part 21. The result of diagnosis is stored in the file 11. These results of diagnoses are compared with each other, and the accurate fault position is obtained for the faulty computer system 40 based on the discordance data and a fault dictionary 13. This obtained fault position is transferred to the system 40.

Description

【発明の詳細な説明】 本発明はリモート診断方式に関する。[Detailed description of the invention] The present invention relates to a remote diagnostic method.

従来のリモート診断方式としては、保守センターから通
信回線を通じて、対象システムのみへの故障診断を実施
し、その結果に基づいて保守動作を行なっている。した
がって、正確な故障位置をす速く指摘することが困難で
あり、MTTR(MeanTime To Repai
re )の短縮が図れないという欠点があった。
In the conventional remote diagnosis method, a maintenance center performs a failure diagnosis of only the target system through a communication line, and maintenance operations are performed based on the results. Therefore, it is difficult to quickly pinpoint the exact location of the failure, and MTTR (Mean Time To Repair)
There was a drawback that it was not possible to shorten re).

本発明の目的は、′従来遠隔地にある対象システムにの
み故障診断を行なっていたものを正常動作をしている他
のコンピュータシステムへも同時に実施し、双方の診断
結果を比較し、対象システムの故障位置を正確に指摘す
ることによって対象システムのMTTRの短縮を図るこ
とをねらいとするリモート診断方式を提供することにあ
る。
The purpose of the present invention is to perform fault diagnosis on other normally operating computer systems at the same time, whereas conventional failure diagnosis was performed only on target systems located in remote locations, and to compare the diagnosis results of both systems. An object of the present invention is to provide a remote diagnosis method that aims to shorten the MTTR of a target system by accurately pointing out the location of a failure.

本発明は、それぞれ同一動作を行う第1および第2のコ
ンピュータシステムにそれぞれ通信回線を介して接続さ
れた第1および第2の通信制御手段と、これら通信制御
手段を介して前記各コンビュータシステムに所定故障診
断プログラムをそれぞれ供給する診断供給手段と、この
診断供給手段の信号に対応して前記谷コンピュータシス
テムから出力されるデータを順次それぞれ比較する比較
手段と、この比較手段の出力を少くとも前記各コンピュ
ータシステムのうち故障した方に前記逓倍制御手段を介
して送出するデータ出力手段とを含むリモート診断方式
にある。
The present invention provides first and second communication control means connected to first and second computer systems that perform the same operation, respectively, via communication lines, and a communication control means connected to each of the computer systems via these communication control means. A diagnosis supply means for respectively supplying a predetermined fault diagnosis program; a comparison means for sequentially comparing data outputted from the valley computer system in response to a signal from the diagnosis supply means; The remote diagnosis method includes data output means for transmitting data to the computer system that has failed through the multiplication control means.

次に本発明について図面を参照して詳細に説明する。Next, the present invention will be explained in detail with reference to the drawings.

本発明の一実施例のリモート診断方式を示す第1図にお
いて、リモート診断方式は、保守センタのコンピュータ
10と、7アイル11と、操作卓12と、通信制御部2
0.21と、通信回線30゜31と、たまたま故障した
コンピュータシステム40と、正常動作するコンピュー
タシステム41と、故障辞書13とで構成される。今、
保守センタのコンピュータ10において、操作卓12に
て、通信回線302通信制御部20を介して接続された
故障したコンピュータシステム40に対して診断プログ
ラムを制御し、マシンクロック、あるいはある一定間隔
における診断結果、例えばレジスターデータを収集し、
ファイル11に蓄積する。
In FIG. 1 showing a remote diagnosis method according to an embodiment of the present invention, the remote diagnosis method includes a computer 10 in a maintenance center, a 7-aisle 11, an operation console 12, and a communication control unit 2.
0.21, communication lines 30 and 31, a computer system 40 that happened to be out of order, a normally operating computer system 41, and a fault dictionary 13. now,
In the computer 10 of the maintenance center, the operation console 12 controls a diagnostic program for the failed computer system 40 connected via the communication line 302 and the communication control unit 20, and checks the machine clock or the diagnostic results at certain regular intervals. , e.g. collect register data,
It is stored in file 11.

同時に、通信回線31、通信制御部21を介して接続さ
れる他の正常動作を行なうコンピュータシステム41に
ついても同様な診断プログラムの制御を行ない、収集デ
ータをファイル11に薯槓する。これら双方の収集デー
タを比較し、不一致データと故障辞書13とに基づいて
、故障したコンピュータシステム40の正確な故障位置
を求める。
At the same time, the same diagnostic program is controlled for other normally operating computer systems 41 connected via the communication line 31 and the communication control unit 21, and the collected data is transferred to the file 11. These two pieces of collected data are compared, and based on the discrepancy data and the fault dictionary 13, the exact fault location of the faulty computer system 40 is determined.

求められた故障位置は、保守センタのコンピュータ10
の指示に基づき通信市1」御部20.通信回線30を介
して故障したコンピュータシステム40に転送される。
The determined failure location is stored in the maintenance center computer 10.
Based on the instructions of Tsushin City 1” Obe 20. It is transferred to the failed computer system 40 via the communication line 30.

尚、故障したコンピュータシステム40と正常動作スる
コンピュータシステム41とは、同一機種とするが、同
一機種でなくとも同一動作をするコンピュータシステム
であれば、この診断方式を適用できることは明らかであ
る。
It is assumed that the failed computer system 40 and the normally operating computer system 41 are of the same model, but it is clear that this diagnostic method can be applied to any computer system that operates in the same way even if they are not the same model.

本発明によれば1以上説明したように、故障システムの
故障位置を速くかつ正確に指摘することが可能となり、
故障システムのMTTRを短縮出来るという効果が得ら
れる。
According to the present invention, as described above, it is possible to quickly and accurately point out the location of a fault in a faulty system.
This has the effect of shortening the MTTR of a faulty system.

【図面の簡単な説明】[Brief explanation of the drawing]

第1図は本発明の一実施例のリモート診断方式を説明す
るブロック図である。同図において、10°°・・・°
保守センタのコンピュータ、11・・・・・・7アイル
、12・・・・・・操作卓% 13・・・・・・故障辞
書。 20.21・・・・・・通信制御部、30,31・・・
・・・通信回線、40°・・°°・故障したコンピュー
タシステム、41・・・昏 / 図
FIG. 1 is a block diagram illustrating a remote diagnosis method according to an embodiment of the present invention. In the same figure, 10°°...°
Maintenance center computer, 11...7 aisles, 12...operation console% 13...fault dictionary. 20.21... Communication control section, 30, 31...
...communication line, 40°...°°・broken computer system, 41...complexion / diagram

Claims (1)

【特許請求の範囲】[Claims] それぞれ同一動作を行う第1および第2のコンピュータ
システムにそれぞれ通信回線を介して接続された第1お
よび第2の通信制御手段と、これら通信制御手段を介し
て前記各コンピュータシステムに所定故障診断プログラ
ムをそれぞれ供給する診断供給手段と、この診断供給手
段の信号に対応して前記各コンピータシステムから出力
されるデータを順次それぞれ比較する比較手段と、この
比較手段の出力を少くとも前記各コンピュータシステム
のうち故障した方に前記通信制御手段を介して送出する
データ出力手段とを含むリモート診断方式。
First and second communication control means respectively connected to first and second computer systems that perform the same operation via communication lines, and a predetermined fault diagnosis program that is connected to each of the computer systems via these communication control means. a diagnostic supply means for supplying each of the above-mentioned computer systems; a comparison means for sequentially comparing the data output from each of the computer systems in response to a signal from the diagnosis supply means; and a data output means for transmitting data to the one that has failed through the communication control means.
JP58074498A 1983-04-27 1983-04-27 Remote diagnosis system Granted JPS59200355A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP58074498A JPS59200355A (en) 1983-04-27 1983-04-27 Remote diagnosis system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP58074498A JPS59200355A (en) 1983-04-27 1983-04-27 Remote diagnosis system

Publications (2)

Publication Number Publication Date
JPS59200355A true JPS59200355A (en) 1984-11-13
JPS6311700B2 JPS6311700B2 (en) 1988-03-15

Family

ID=13549028

Family Applications (1)

Application Number Title Priority Date Filing Date
JP58074498A Granted JPS59200355A (en) 1983-04-27 1983-04-27 Remote diagnosis system

Country Status (1)

Country Link
JP (1) JPS59200355A (en)

Also Published As

Publication number Publication date
JPS6311700B2 (en) 1988-03-15

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