JPH1188515A - Transfer connection system and private branch exchange with transfer connection function - Google Patents
Transfer connection system and private branch exchange with transfer connection functionInfo
- Publication number
- JPH1188515A JPH1188515A JP24811197A JP24811197A JPH1188515A JP H1188515 A JPH1188515 A JP H1188515A JP 24811197 A JP24811197 A JP 24811197A JP 24811197 A JP24811197 A JP 24811197A JP H1188515 A JPH1188515 A JP H1188515A
- Authority
- JP
- Japan
- Prior art keywords
- call
- terminal
- information
- held
- transfer
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Landscapes
- Sub-Exchange Stations And Push- Button Telephones (AREA)
- Telephonic Communication Services (AREA)
Abstract
Description
【0001】[0001]
【発明の属する技術分野】本発明は、複数の端末装置を
収容し回線交換処理等を行う構内電子交換機に関し、特
に前記端末装置が局線或いは交換機に収容される前記端
末装置からの着信呼に応答し、転送要求を基に着信呼を
別端末に転送する内線転送接続方式に関する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a private branch exchange which accommodates a plurality of terminal devices and performs a circuit switching process and the like. The present invention relates to an extension transfer connection system that responds and transfers an incoming call to another terminal based on a transfer request.
【0002】[0002]
【従来の技術】内線転送接続は、発呼端末からの着信呼
を受け付けた端末(以下、受付端末という)が、発呼端
末の発呼者から電話を転送して欲しいという転送要求を
基に転送する事により行われる。2. Description of the Related Art An extension transfer connection is based on a transfer request that a terminal that has accepted an incoming call from a calling terminal (hereinafter referred to as an accepting terminal) wants a caller of the calling terminal to transfer a telephone call. This is done by transferring.
【0003】この場合において、転送先となる端末(以
下、転送先端末という)が着信可能であれば問題なく転
送接続が行われるが、転送先端末が話中の場合、着呼を
転送する事ができずそのため発呼者にかけ直しをお願い
する必要がある。In this case, the transfer connection is made without any problem if the transfer destination terminal (hereinafter referred to as a transfer destination terminal) can receive a call. However, if the transfer destination terminal is busy, it is necessary to transfer the incoming call. And the caller must be called back.
【0004】転送先端末が通話中であっても、転送接続
を可能とする技術として、例えば特開平3−11095
3号公報が発見されたので、以下にその動作を簡単に説
明する。As a technique for enabling transfer connection even when the transfer destination terminal is busy, for example, Japanese Patent Laid-Open Publication No. HEI 3-11095
Since No. 3 publication has been discovered, its operation will be briefly described below.
【0005】転送先端末が通話中の場合、受付端末の特
番操作により、待合せ符号と転送呼を持っている局線装
置の装置番号とを交換機内のメモリに着信情報として書
き込み、一方、着信呼に対して呼出音を接続する。転送
先端末が通話を解除すると、前記着信情報をメモリから
読み出し、この情報を基に転送先端末を自動的に呼び出
すことで、局線等からの発呼者と話中を解除した前記転
送先端末との通話接続が行える。When the transfer destination terminal is busy, the waiting code and the device number of the central office having the transfer call are written into the memory in the exchange as the incoming call information by the special number operation of the receiving terminal. Connect a ringtone to. When the transfer destination terminal releases the call, the incoming call information is read out from the memory, and the transfer destination terminal is automatically called based on this information, so that the transfer destination that releases the busy state with the caller from the office line or the like is released. You can make a call connection with the terminal.
【0006】[0006]
【発明が解決しようとする課題】しかしながら、上述し
た特開平3−110953号公報の技術では、発呼端末
のかけ直しを回避することはできるが、転送先端末が通
話中の状態が続く限り発呼端末は呼出音のまま待たされ
てしまうという問題を有する。However, the technique disclosed in Japanese Patent Application Laid-Open No. H3-110953 can avoid recalling of the calling terminal, however, the call is not transmitted as long as the transfer destination terminal remains in a busy state. There is a problem that the calling terminal is kept waiting with the ringing tone.
【0007】よって、本発明は、これら問題点に鑑みな
されたもので、転送先端末が通話中であっても発呼端末
を長時間待たせないこと、且つ円滑な転送接続を可能と
することを目的とする。[0007] Therefore, the present invention has been made in view of these problems, and it is an object of the present invention to prevent a calling terminal from waiting for a long time even when a transfer destination terminal is busy, and to enable smooth transfer connection. With the goal.
【0008】[0008]
【課題を解決するための手段】本発明によれば、回線交
換を制御する中央制御装置と、前記中央制御装置の制御
に基づき端末間の切替接続を行う通話路スイッチと、回
線交換情報を記憶する記憶装置とを有し、発信者の転送
要求に基づき着信呼を他の端末に転送する機能を有する
構内交換機において、転送先となる端末の収容位置に対
応させて保留呼の有無及び保留中の端末収容位置を記憶
する前記記憶手段と、前記記憶手段に記憶されている保
留呼の有無を周期的に監視し保留呼有りの情報を検出し
た場合に転送先端末に着信情報を転送制御する前記中央
制御装置とを含み、保留呼を長時間待たせることのない
転送接続機能を有する構内交換機が得られる。According to the present invention, a central controller for controlling circuit switching, a communication path switch for switching connection between terminals under the control of the central controller, and storing circuit switching information. A private branch exchange having a function of transferring an incoming call to another terminal based on a caller's transfer request in a private branch exchange. The storage means for storing the terminal accommodation position of the terminal, and periodically controlling the presence / absence of a held call stored in the storage means, and controlling the transfer of the incoming information to the transfer destination terminal when the information indicating the presence of the held call is detected. A private branch exchange including the central control unit and having a transfer connection function that does not make a held call wait for a long time can be obtained.
【0009】また、転送先となる端末の収容位置に対応
させて保留呼の有無と保留中の端末収容位置と着信を受
け付けた端末が収容される収容位置と着信情報を転送先
端末に通知した回数とを記憶する前記記憶手段と、前記
記憶手段に記憶されている保留呼の有無を周期的に監視
し、保留呼有りの情報を検出した場合において、前記通
知回数が任意設定値以下の場合に転送先端末に着信情報
を転送制御し、前記通知回数が任意設定値以上の場合に
前記記憶装置に格納されている受付端末の収容位置を基
に受付端末と保留呼とを再接続する前記中央制御装置と
を有する構成があり、転送先端末が一時応答しない場合
の保留呼を長時間待たせないことを特徴としている。In addition, the transfer destination terminal is notified of the presence / absence of a held call, the held terminal accommodation position, the accommodation position where the terminal that has received the incoming call is accommodated, and the incoming call information in association with the accommodation position of the transfer destination terminal. The storage means for storing the number of times, and periodically monitoring the presence or absence of a held call stored in the storage means, and when detecting the information of the presence of the held call, when the notification number is equal to or less than an arbitrary set value Controlling the transfer of incoming information to the transfer destination terminal, and reconnecting the reception terminal and the held call based on the accommodation position of the reception terminal stored in the storage device when the notification count is equal to or more than an arbitrary set value. There is a configuration having a central control unit, which is characterized in that a held call when the transfer destination terminal does not temporarily respond cannot be kept for a long time.
【0010】[0010]
【発明の実施の形態】本発明の作用について述べる。局
線等から着信した呼は、イベントとして中央制御装置に
割り込み通知され、発信者からの転送要求に基づき受付
端末のフッキング操作等により転送先に転送処理が行わ
れる。このとき、転送先が話中であると、着信呼は転送
先に転送接続できないため、記憶装置2内に設けられた
保留情報格納エリアに保留呼有りを書き込む。中央制御
装置1は、周期的に保留情報の読み出しを行い転送先端
末に保留中の端末が存在することを通知するようにして
いる。DESCRIPTION OF THE PREFERRED EMBODIMENTS The operation of the present invention will be described. A call arriving from an office line or the like is interrupted to the central controller as an event, and a transfer process is performed to a transfer destination by a hooking operation of a reception terminal or the like based on a transfer request from a caller. At this time, if the transfer destination is busy, the incoming call cannot be transferred and connected to the transfer destination, and therefore, the presence of a held call is written in the hold information storage area provided in the storage device 2. The central controller 1 periodically reads out the hold information and notifies the transfer destination terminal that there is a terminal on hold.
【0011】以下に本発明の実施例について図面を参照
しつつ詳細に説明する。Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
【0012】図1は、本発明の実施例の全体構成を示す
構内電子交換機のシステムブロック図である。FIG. 1 is a system block diagram of a private branch exchange showing an entire configuration of an embodiment of the present invention.
【0013】図1を参照すると、中央制御装置1はシス
テム全体の交換制御を行い、具体的には通話路スイッチ
3に着信した呼(イベント)を受付け記憶装置2内の端
末間接続状況を確認し呼処理を行うべく通話路スイッチ
3の切替制御を行い、記憶装置2の書換えを行う。Referring to FIG. 1, a central control unit 1 performs exchange control of the entire system. Specifically, a central control unit 1 receives a call (event) arriving at a communication path switch 3 and confirms a connection state between terminals in a storage unit 2. The switching control of the communication path switch 3 is performed to perform the call processing, and the storage device 2 is rewritten.
【0014】記憶装置2は、前記端末間接続状況を示す
情報(以下、通話路接続情報という)を格納すると共
に、図2に示す収容端末毎に管理する保留呼情報を格納
するエリアを有する。保留呼情報とは、転送先端末が通
話中のため転送接続できない場合に、交換機に収容され
る各端末の収容位置(エリア1〜n)に保留呼情報(有
無)及び保留中端末の収容位置を示すものである。The storage device 2 has an area for storing the information indicating the connection status between the terminals (hereinafter referred to as communication channel connection information) and for storing the held call information managed for each accommodation terminal shown in FIG. The held call information means the held call information (presence / absence) and the accommodated position of the held terminal in the accommodation positions (areas 1 to n) of each terminal accommodated in the exchange when the transfer destination terminal is busy and cannot perform the transfer connection. It shows.
【0015】通話路スイッチ3は、中央制御装置1の制
御のもと交換接続を行い、トランク回路4は局線と交換
機間のインタフェース回路であり、端末5−1〜5−n
は内線交換機に収容される端末を示し、加入者回路6−
1〜6−nは端末5と通話路スイッチ3とのインタフェ
ース回路である。The communication path switch 3 performs switching connection under the control of the central control unit 1, and the trunk circuit 4 is an interface circuit between the office line and the exchange, and the terminals 5-1 to 5-n.
Denotes a terminal accommodated in the extension exchange, and the subscriber circuit 6-
1 to 6-n are interface circuits between the terminal 5 and the communication path switch 3.
【0016】本発明の実施例について、トランク回路4
を介して受信した局線着信を、端末5−1が受付け(以
下、この例において受付端末という)、転送先となる端
末5−2(以下、この例において転送先端末という)に
転送接続する場合を例にとって、図3乃至図5に示した
フローチャートを用いて説明する。In the embodiment of the present invention, the trunk circuit 4
The terminal 5-1 receives the incoming line signal received via the terminal (hereinafter, referred to as a receiving terminal in this example) and transfers and connects to the terminal 5-2 (hereinafter, referred to as a destination terminal in this example) as a transfer destination. The case will be described as an example with reference to the flowcharts shown in FIGS.
【0017】局線から着信した着信呼はトランク回路4
を介し、中央制御装置1にイベント入力される。中央制
御装置1は、端末5−1がこの着信を受け付けたことを
認識し、端末6と端末5−1との回線接続処理を行い、
記憶装置内の通話路接続情報の更新を行う。An incoming call arriving from an office line is sent to a trunk circuit 4.
The event is input to the central control device 1 via the. The central control device 1 recognizes that the terminal 5-1 has accepted the incoming call, performs a line connection process between the terminal 6 and the terminal 5-1,
The communication path connection information in the storage device is updated.
【0018】次に、端末6が端末5−1に対して端末5
−2への転送要求を行い、端末5−1がフッキング操作
と特番操作及び転送先端末5−2の端末番号をダイヤル
することで転送接続処理が行われ、転送先端末5−2が
空きの場合は転送接続を完了する。Next, the terminal 6 is connected to the terminal 5-1 by the terminal 5
The transfer connection process is performed by the terminal 5-1 making a hooking operation, a special number operation, and dialing the terminal number of the transfer destination terminal 5-2. If you want to complete the transfer connection.
【0019】転送先端末5−2が話中の場合は、ビジー
状態のため端末5−1に話中音が流れる。ここで、端末
5−1が特番をダイヤルすると、中央制御装置1はこの
特番を受け図3に示す保留呼情報の設定処理フローを起
動する。When the transfer destination terminal 5-2 is busy, a busy tone flows to the terminal 5-1 due to a busy state. Here, when the terminal 5-1 dials the special number, the central control device 1 receives the special number and activates a setting processing flow of the held call information shown in FIG.
【0020】中央制御装置1は、転送先端末5−2の空
き・話中状態を再度チェックする(ステップA1、ステ
ップA2)。The central controller 1 checks again whether the transfer destination terminal 5-2 is idle or busy (step A1, step A2).
【0021】既に転送先端末5−2が空きの場合、呼出
しを行い端末6と転送先端末5−2との転送接続を完了
する(ステップA3)。If the transfer destination terminal 5-2 is already vacant, a call is made to complete the transfer connection between the terminal 6 and the transfer destination terminal 5-2 (step A3).
【0022】転送先端末5−2が話中の場合は、転送先
端末5−2に着信有りを知らせる音声情報(以下、着信
情報という)を送出し(ステップA4)、図2に示すよ
うに転送先端末5−2の収容位置対応箇所に保留中のト
ランク回路4の収容位置情報、及び保留呼有りの情報が
格納される(ステップA5)。この例においては、転送
先端末5−2の収容位置はエリア2に該当する。転送先
端末に送出する着信情報は、予め記憶装置2あるいは通
話路スイッチ3に格納された音声情報を使用し、通話路
スイッチ3内において他の端末からの音声(通話内容)
と共にディジタル処理にて重畳され転送先端末5−2へ
送出される。When the transfer destination terminal 5-2 is busy, voice information (hereinafter, called incoming information) for notifying that there is an incoming call is transmitted to the transfer destination terminal 5-2 (step A4), and as shown in FIG. The accommodation position information of the trunk circuit 4 on hold and the information indicating that there is a hold call are stored in the accommodation position corresponding to the transfer destination terminal 5-2 (step A5). In this example, the accommodation position of the transfer destination terminal 5-2 corresponds to area 2. As the incoming information to be transmitted to the transfer destination terminal, voice information stored in advance in the storage device 2 or the communication path switch 3 is used, and the voice (communication content) from another terminal in the communication path switch 3 is used.
At the same time, it is superimposed by digital processing and transmitted to the transfer destination terminal 5-2.
【0023】また、中央制御装置1は、上述の転送接続
時の着信情報送出とは別に、周期的に記憶装置2内の保
留呼情報格納エリアを監視し、保留呼の有無により再度
の着信情報の送出制御を行う。図4はこの再度の着信情
報の接続処理手順を示すフローチャートである。In addition to the above-mentioned incoming call information transmission at the time of the transfer connection, the central control unit 1 periodically monitors the held call information storage area in the storage device 2 and determines again the incoming call information according to the presence or absence of the held call. Is transmitted. FIG. 4 is a flowchart showing the procedure for connecting the incoming information again.
【0024】中央制御装置1は、周期的にメモり内の保
留呼情報を読み出し(ステップA6)、保留呼有りと判
断された場合は着信情報を送出する(ステップA8)。
従って、周期的に読み出された保留呼情報によって、保
留呼有りとされた場合は転送先端末に着信情報を接続
し、保留呼なしの場合は、そのまま処理を終了し、周期
的にステップA6以下の手順を繰り返す。The central controller 1 periodically reads out the held call information in the memory (step A6), and sends out the incoming call information when it is determined that there is a held call (step A8).
Therefore, if it is determined that there is a held call based on the periodically read held call information, the incoming call information is connected to the transfer destination terminal, and if there is no held call, the process is terminated as it is. Repeat the following steps.
【0025】次に、通話中の転送先端末5−2が周期的
に接続される着信情報により、待ち合わせ中の着信呼が
あることを認識し、フッキング操作等により図5に示す
保留呼に一時応答するときの処理フローを起動する。Next, the transfer destination terminal 5-2 during the call recognizes that there is an incoming call waiting in accordance with the incoming call information that is periodically connected, and temporarily shifts to a held call shown in FIG. Activate the processing flow when responding.
【0026】転送先端末5−2がフッキング操作により
応答することで処理フローが起動し(スタート)、保留
呼情報格納エリア内の転送先端末5−2が収容される収
容位置対応箇所を読み出して(ステップA10)、保留
呼が無しであれば、フッキング操作により転送操作処理
を実行し一時応答するために保留にしていた端末との通
話を継続する(ステップA12)。保留呼有りの場合、
転送先端末5−2と通話中の相手端末に保留音を接続し
(ステップA13)、転送先端末5−2と待ち合わせ中
であった端末6の通話路を接続する(ステップA1
4)。When the transfer destination terminal 5-2 responds by the hooking operation, the processing flow is started (start), and the location corresponding to the accommodation position where the transfer destination terminal 5-2 is accommodated in the held call information storage area is read out. (Step A10) If there is no held call, the transfer operation process is executed by the hooking operation, and the call with the terminal which has been put on hold to temporarily answer the call is continued (Step A12). If there is a held call,
The on-hold tone is connected to the transfer destination terminal 5-2 and the other party talking on the call (step A13), and the call path of the terminal 6 waiting for the transfer destination terminal 5-2 is connected (step A1).
4).
【0027】通話路接続が完了すると、メモリ2内の転
送先端末5−2収容位置対応箇所に保留呼なしを設定し
保留中の収容位置情報をクリアし(ステップA15)、
転送接続を完了する。When the connection of the communication path is completed, "No held call" is set in the location corresponding to the transfer destination terminal 5-2 in the memory 2 to clear the held accommodation position information (step A15).
Complete the transfer connection.
【0028】上記実施例では、保留情報格納エリアに保
留呼有りとされた場合は、常に着信情報を転送先端末に
送出するよう構成されていることで、転送先に保留端末
の存在を通知する事ができる。しかし、転送先端末が一
次応答しない限り保留呼を長時間待たせてしまう可能性
を有する。In the above embodiment, when a hold call is present in the hold information storage area, the incoming information is always sent to the transfer destination terminal, so that the transfer destination is notified of the existence of the hold terminal. Can do things. However, there is a possibility that the held call will be kept waiting for a long time unless the transfer destination terminal makes a primary response.
【0029】そこで、第2の発明として、上記問題を解
消するための具体的手段を以下に示しその動作を以下に
詳細に説明する。Therefore, as a second invention, specific means for solving the above problem will be described below, and the operation thereof will be described in detail below.
【0030】図6は、保留呼情報を格納管理し記憶装置
2の一部に設けられた記憶内容を表し、保留呼情報設定
時に受付端末情報を格納し着信情報の送出回数を管理す
る通知回数を管理する点で図2の保留呼情報格納エリア
の構成と異なる。そして、通知回数が任意設定値以上と
なった場合、最初に着信呼を受け付けた受付端末と保留
呼とを再接続するようにし、転送接続時の保留呼を長時
間待たせないようにしたことを特徴とする。FIG. 6 shows the stored contents provided in a part of the storage device 2 for storing and managing the held call information. The number of notices for storing the reception terminal information at the time of setting the held call information and managing the number of times of sending the incoming call information. Is different from the configuration of the held call information storage area in FIG. When the number of notifications becomes equal to or more than an arbitrary set value, the receiving terminal that has first accepted the incoming call and the held call are reconnected, and the held call at the time of the transfer connection is not made to wait for a long time. It is characterized by.
【0031】以下、第二の発明の動作をフローチャート
を用いて詳細に説明する。Hereinafter, the operation of the second invention will be described in detail with reference to a flowchart.
【0032】転送先端末が話中であるとき保留呼情報の
設定を図3に示す手順で該当する転送先端末の収容位置
エリアに保留呼情報と保留中端末の収容位置を格納する
と共にあわせて自端末情報(受付端末)も格納する。When the transfer destination terminal is busy, the hold call information is set in accordance with the procedure shown in FIG. 3 by storing the hold call information and the hold position of the hold terminal in the storage location area of the corresponding transfer destination terminal. The own terminal information (reception terminal) is also stored.
【0033】中央制御装置1は、周期的に図6の保留呼
情報格納エリアを読み出し(ステップA16)、保留呼
の有無をチェックする(ステップA17)。The central control unit 1 periodically reads out the held call information storage area of FIG. 6 (step A16) and checks whether there is a held call (step A17).
【0034】保留呼が有りの場合は、周期的監視に基づ
き送出された着信情報の通知回数を調べ、予め設定され
た設定値よりも小さいと判断すると、前サイクル同様、
転送先端末に着信情報を転送し(ステップA19)、通
知回数格納エリアをN+1に更新する。If there is a held call, the number of times of notification of the incoming information transmitted is checked based on periodic monitoring, and if it is determined that the number is smaller than a preset value, the same as in the previous cycle,
The incoming information is transferred to the transfer destination terminal (step A19), and the notification count storage area is updated to N + 1.
【0035】そして、通知回数Nが設定値以上となった
場合、図6の例では、端末5−1とトランク回路4に収
容される端末6とを再接続する(ステップA21)。When the number of notifications N exceeds the set value, in the example of FIG. 6, the terminal 5-1 and the terminal 6 accommodated in the trunk circuit 4 are reconnected (step A21).
【0036】[0036]
【発明の効果】通話中の転送先端末に、保留呼があるこ
とを通知し、転送先端末の復旧操作、またはフッキング
操作により保留呼に応答通話することができるようにし
たことにより、長時間の保留をしなくてすむという効果
を奏する。更に、転送先端末がなかなか応答しなくて
も、着信情報の通知回数を監視し強制的に受付端末に再
接続することで、保留呼の長時間待ちを回避し円滑な転
送接続を行うことができる効果を奏する。According to the present invention, it is possible to notify a transfer-destination terminal during a call that there is a held call and to answer the held call by restoring or hooking the transfer-destination terminal. This has the effect of eliminating the need to hold. Furthermore, even if the transfer destination terminal does not respond easily, the number of times of notification of the incoming information is monitored and the connection is forcibly reconnected to the accepting terminal, thereby avoiding a long wait for a held call and making a smooth transfer connection. The effect that can be performed.
【図1】本発明の実施例に係る構内自動交換機のシステ
ムブロック図。FIG. 1 is a system block diagram of a private branch exchange according to an embodiment of the present invention.
【図2】第一の発明の実施例の保留呼情報を格納する保
留呼情報格納エリア。FIG. 2 is a hold call information storage area for storing hold call information according to the embodiment of the first invention.
【図3】本実施例の保留呼情報の設定処理手順を示すフ
ローチャート。FIG. 3 is an exemplary flowchart illustrating a procedure for setting a held call information according to the embodiment;
【図4】第一の発明の実施例の着信情報の接続処理手順
を示すフローチャート。FIG. 4 is a flowchart showing a connection processing procedure of incoming information according to the embodiment of the first invention.
【図5】本実施例の保留呼一時応答の処理手順を示すフ
ローチャート。FIG. 5 is a flowchart illustrating a processing procedure of a held call temporary response according to the embodiment;
【図6】第二の発明の実施例の保留呼情報を格納する保
留呼情報格納エリア。FIG. 6 is a held call information storage area for storing held call information according to the embodiment of the second invention.
【図7】第二の発明の実施例の着信情報の接続手順及び
通知回数に基づく再接続手順を示すフローチャート。FIG. 7 is a flowchart showing a connection procedure of incoming information and a reconnection procedure based on the number of notifications according to the embodiment of the second invention;
1 中央制御装置 2 記憶装置 3 通話路スイッチ 4 トランク回路 5−1〜5−n、6 端末 DESCRIPTION OF SYMBOLS 1 Central control device 2 Storage device 3 Communication path switch 4 Trunk circuit 5-1 to 5-n, 6 Terminal
Claims (3)
記中央制御装置の制御に基づき端末間の切替接続を行う
通話路スイッチと、回線交換情報を記憶する記憶装置と
を有し、発信者の転送要求に基づき着信呼を他の端末に
転送する機能を有する構内交換機において、転送先とな
る端末の収容位置に対応させて保留呼の有無及び保留中
の端末収容位置を記憶する前記記憶手段と、前記記憶手
段に記憶されている保留呼の有無を周期的に監視し保留
呼有りの情報を検出した場合に転送先端末に着信情報を
転送制御する前記中央制御装置とを有することを特徴と
する構内交換機。1. A caller comprising: a central controller for controlling circuit switching; a communication path switch for performing switching connection between terminals under the control of the central controller; and a storage device for storing circuit switching information. In a private branch exchange having a function of transferring an incoming call to another terminal based on the transfer request, the storage means for storing the presence or absence of a held call and the held terminal accommodation position corresponding to the accommodation position of the terminal to which the call is to be transferred. And the central control unit that periodically monitors the presence / absence of a held call stored in the storage unit and controls the transfer of incoming information to a transfer destination terminal when information on the held call is detected. Private branch exchange.
転送接続方式において、着信呼を受け付けた端末のフッ
キング及びダイヤル操作により保留呼情報を記憶手段に
記憶し、前記記憶手段に記憶される保留呼情報を周期的
に読み出し、保留呼情報が検出された場合に転送先端末
に着信情報を通話中の音声に重畳して送出することを特
徴とする転送接続方式。2. In a private branch exchange, in a busy line transfer connection method of a transfer destination terminal, holding call information is stored in a storage means by hooking and dialing operation of a terminal that has received an incoming call, and the hold information stored in the storage means is stored. A transfer connection method in which call information is periodically read out, and when on-hold call information is detected, incoming information is superimposed on voice during a call and transmitted to a transfer destination terminal.
記中央制御装置の制御に基づき端末間の切替接続を行う
通話路スイッチと、回線交換情報を記憶する記憶装置と
を有し、発信者の転送要求に基づき着信呼を他の端末に
転送する機能を有する構内交換機において、転送先とな
る端末の収容位置に対応させて保留呼の有無と保留中の
端末収容位置と着信を受け付けた端末が収容される収容
位置と着信情報を転送先端末に通知した回数とを記憶す
る前記記憶手段と、前記記憶手段に記憶されている保留
呼の有無を周期的に監視し、保留呼有りの情報を検出し
た場合において、前記通知回数が任意設定値以下の場合
に転送先端末に着信情報を転送制御し、前記通知回数が
任意設定値以上の場合に前記記憶装置に格納されている
受付端末の収容位置を基に受付端末と保留呼とを再接続
する前記中央制御装置とを有することを特徴とする構内
交換機。3. A caller having a central controller for controlling circuit switching, a communication path switch for performing switching connection between terminals based on control of the central controller, and a storage device for storing circuit switching information. In a private branch exchange having a function of transferring an incoming call to another terminal based on the transfer request of the terminal, the presence or absence of a held call, the terminal accommodation position of the held terminal, and the terminal that accepted the incoming call in correspondence with the accommodation position of the terminal to which the call is to be transferred. The storage means for storing the accommodation position in which the call is accommodated and the number of times the incoming call information has been notified to the transfer destination terminal, and periodically monitors the presence or absence of a held call stored in the storage means, and indicates whether there is a held call. If the number of notifications is less than or equal to an arbitrary set value, the incoming call information is transferred to the transfer destination terminal, and if the number of notifications is equal to or more than the arbitrary set value, the reception terminal stored in the storage device. Accommodation position A private branch exchange comprising: the central control unit for reconnecting a reception terminal and a held call based on the above.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP24811197A JPH1188515A (en) | 1997-09-12 | 1997-09-12 | Transfer connection system and private branch exchange with transfer connection function |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP24811197A JPH1188515A (en) | 1997-09-12 | 1997-09-12 | Transfer connection system and private branch exchange with transfer connection function |
Publications (1)
Publication Number | Publication Date |
---|---|
JPH1188515A true JPH1188515A (en) | 1999-03-30 |
Family
ID=17173402
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP24811197A Withdrawn JPH1188515A (en) | 1997-09-12 | 1997-09-12 | Transfer connection system and private branch exchange with transfer connection function |
Country Status (1)
Country | Link |
---|---|
JP (1) | JPH1188515A (en) |
Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2006094228A (en) * | 2004-09-24 | 2006-04-06 | Toshiba Corp | Connection control device, connection control method, and program |
-
1997
- 1997-09-12 JP JP24811197A patent/JPH1188515A/en not_active Withdrawn
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2006094228A (en) * | 2004-09-24 | 2006-04-06 | Toshiba Corp | Connection control device, connection control method, and program |
US7864671B2 (en) | 2004-09-24 | 2011-01-04 | Kabushiki Kaisha Toshiba | Connection control apparatus, connection control method, and program |
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