JPH10162201A - Automatic teller machine - Google Patents
Automatic teller machineInfo
- Publication number
- JPH10162201A JPH10162201A JP31916596A JP31916596A JPH10162201A JP H10162201 A JPH10162201 A JP H10162201A JP 31916596 A JP31916596 A JP 31916596A JP 31916596 A JP31916596 A JP 31916596A JP H10162201 A JPH10162201 A JP H10162201A
- Authority
- JP
- Japan
- Prior art keywords
- transaction
- user
- passbook
- cancel
- teller machine
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 claims description 12
- 230000000737 periodic effect Effects 0.000 claims description 8
- 230000000694 effects Effects 0.000 claims description 4
- 238000012545 processing Methods 0.000 abstract description 35
- 238000004891 communication Methods 0.000 abstract description 4
- 101100492805 Caenorhabditis elegans atm-1 gene Proteins 0.000 abstract 1
- 238000012790 confirmation Methods 0.000 description 12
- 238000003780 insertion Methods 0.000 description 5
- 230000037431 insertion Effects 0.000 description 5
- 238000007599 discharging Methods 0.000 description 3
- 238000000151 deposition Methods 0.000 description 2
- 238000001514 detection method Methods 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 230000000994 depressogenic effect Effects 0.000 description 1
Landscapes
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
Description
【０００１】[0001]
【発明の属する技術分野】本発明は、銀行その他金融機
関等において、磁気カードや通帳を用いて現金の入金や
払い出し、振込、振り替え等の機能を有する自動取引装
置に関する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction apparatus having a function of depositing and paying out cash, transferring, transferring, and the like using a magnetic card or a passbook in a bank or other financial institution.
【０００２】[0002]
【従来の技術】従来は、定期口座を解約したい場合、顧
客が銀行等の窓口などに出向き、通帳、印鑑を窓口に提
出し、解約したい旨の依頼票記入などの手続きを行う必
要があり、時間、手間がかかり非常に不便であった。2. Description of the Related Art Conventionally, when a customer wants to cancel a regular account, it is necessary for a customer to go to a counter such as a bank, submit a passbook and a seal to the counter, and fill in a request form to the effect of canceling. It was time-consuming, time-consuming and very inconvenient.
【０００３】また、窓口の営業時間も昼間の限られた時
間しかなく、現金が必要なときに解約処理ができないな
ど不便な点が多い。[0003] In addition, there are many inconveniences, such as that the window is only open during the daytime and that the cancellation process cannot be performed when cash is required.
【０００４】[0004]
【発明が解決しようとする課題】窓口にて一旦解約した
定期口座の現金を、例えば他人の口座に振り込みたいと
き、又は普通預金に一旦入れて起きたい場合、再度窓口
に行って手続きを行う必要があり、その度に手続き用の
依頼票を作成する必要がある。When the cash in a fixed term account that has been canceled at the counter is to be transferred to another person's account, or if it is desired to be temporarily deposited in a savings account, it is necessary to go to the counter again to perform the procedure. Each time, it is necessary to create a request form for the procedure.
【０００５】また、当該通帳が、総合口座通帳等の多科
目通帳であった場合、窓口では解約処理分の記帳のみの
処理となり、例えば普通口座に未記帳データがあった場
合、自動機コーナーで記帳のみのオペレーションをわざ
わざする必要があった。If the passbook is a multi-subject passbook such as a general account passbook, at the counter, only processing for bookkeeping for cancellation processing is performed. It was necessary to bother with bookkeeping-only operations.
【０００６】自動機コーナにおいて、入金、出金等の通
帳を使用した取引を行った場合、顧客は合わせて未記帳
分の処理も期待しており、定期解約処理についても、普
通預金口座への入金処理を行った場合など、記帳作業が
引き続き発生する。[0006] When a transaction using a passbook such as depositing and withdrawing is performed at an automatic machine corner, the customer also expects to process unrecorded books. Bookkeeping work continues, for example, when deposit processing is performed.
【０００７】本発明の目的は、ますます利用度の高まっ
てきた現金自動取引装置に対し、従来窓口でしか取り扱
えなかった定期解約処理を窓口時間外においても実現す
ることである。[0007] An object of the present invention is to realize a regular cancellation process that can only be handled at a counter conventionally, even outside a counter window, for an automatic teller machine that has been increasingly used.
【０００８】本発明の他の目的は、付加価値をつけ、高
機能化していく現金自動取引装置に対し、それと同時に
一人当たりの処理時間を短縮し、顧客の満足度を上げる
ことである。[0008] Another object of the present invention is to provide a cash transaction apparatus that adds value and has high functionality, at the same time shortens the processing time per person and increases customer satisfaction.
【０００９】更に他の目的は、カード使用による未記帳
データの増加に対し、ホスト側での未記帳データの保持
の負担を軽減し、顧客に対して記帳の機会をあたえるこ
とにある。It is still another object of the present invention to reduce the burden of holding the unposted data on the host side in response to an increase in the unposted data due to the use of a card, and to provide the customer with an opportunity for posting.
【００１０】[0010]
【課題を解決するための手段】現金自動取引装置の取引
選択画面に定期解約取引選択を設け、また、定期解約の
ための詳細番号選択画面と、解約実行前の内容照会およ
び確認画面、解約終了案内と引き続き解約金の扱い処理
を選択する画面、未記帳時に記帳処理を促すまたは実行
する旨のガイダンス画面を設定し、回線によって接続さ
れるホスト間で受け付け照会、ガイダンス表示等の問い
合わせ応答処理を実行し、当該口座の削除、更新等を行
う事で実現可能となる。[Means for Solving the Problems] Periodical termination transaction selection is provided on the transaction selection screen of the automatic teller machine, a detailed number selection screen for periodic termination, a content inquiry and confirmation screen before execution of termination, termination of termination Set a screen to select the processing of the processing of the cancellation fee following the guidance and a guidance screen to prompt or execute the bookkeeping process when there is no bookkeeping, and perform inquiry response processing such as acceptance inquiry, guidance display etc. between hosts connected by line It can be realized by executing and deleting or updating the account.
【００１１】[0011]
【発明の実施の形態】以下、本発明の実施の形態を図１
〜図３により説明する。FIG. 1 is a block diagram showing an embodiment of the present invention.
This will be described with reference to FIG.
【００１２】まず、図１を用いて全体のシステム構成に
ついて説明する。現金自動取引装置１は、操作／表示部
２と通帳印字／磁気ストライプリードライト部３と磁気
カードリート゛/ライト部４と伝票印字部５と入金／出金部６を
制御する制御部７からなり、これと通信装置８と回線９
で接続し、営業店端末８とホスト１０を回線１１で接続
し、オンラインシステムの構成となっている。First, the overall system configuration will be described with reference to FIG. The automatic teller machine 1 comprises an operation / display unit 2, a passbook printing / magnetic stripe read / write unit 3, a magnetic card reader / write unit 4, a slip printing unit 5, and a control unit 7 for controlling a deposit / withdrawal unit 6. , This, the communication device 8 and the line 9
, And the branch office terminal 8 and the host 10 are connected by a line 11 to form an online system.
【００１３】次に、図２の取引画面例と図３のフローチ
ャートで実施例を説明する。Next, an embodiment will be described with reference to an example of a transaction screen of FIG. 2 and a flowchart of FIG.
【００１４】図３の取引選択画面１８において、使用者
は現金自動取引装置１の操作／表示部２に表示された図
２の取引画面１２で、「定期ご解約」の取引を選択し、
定期解約キー押下（図３のステップ１９）を実行する。
それにより、図３の定期明細番号指定画面２０に移行す
る。この画面は図２の１３の画面である。表示された取
引画面１３において、操作者は解約したい通帳の明細番
号を確認し、明細番号入力１３を実行する（図３のステ
ップ２１）。この時、解約取引自体を取り消したい場
合、および入力間違いにより明細番号を入れ直したい場
合、取消キー４１を押下し、取消処理を行う。入力され
た明細番号を確認後、間違いなければ、確認キー４２を
押下する。On the transaction selection screen 18 shown in FIG. 3, the user selects a transaction of "periodical cancellation" on the transaction screen 12 shown in FIG. 2 displayed on the operation / display unit 2 of the automatic teller machine 1,
The periodic cancellation key is pressed (step 19 in FIG. 3).
Thereby, the screen shifts to the periodic statement number designation screen 20 of FIG. This screen is the screen 13 in FIG. On the displayed transaction screen 13, the operator confirms the statement number of the passbook to be canceled and executes statement number input 13 (step 21 in FIG. 3). At this time, if it is desired to cancel the cancellation transaction itself, or if it is desired to re-enter the statement number due to an input error, the user presses the cancel key 41 to perform a cancellation process. After confirming the entered statement number, if there is no mistake, the confirmation key 42 is pressed.
【００１５】図３の通帳挿入２２において、ガイダンス
に従い、当該通帳の定期科目頁を開き、通帳印字／磁気
ストライプリードライト部３に挿入する。In the passbook insertion 22 shown in FIG. 3, the regular subject page of the passbook is opened according to the guidance and inserted into the passbook printing / magnetic stripe read / write unit 3.
【００１６】バーコード／ＭＳリード２３にすすみ、挿
入された通帳の頁バーコードおよび磁気ストライプデー
タの読み取り（リード）を行う。After proceeding to the bar code / MS lead 23, the page bar code and magnetic stripe data of the inserted passbook are read (read).
【００１７】カード挿入２４において、ガイダンスに従
い、磁気カードリードライト部４に磁気カードを挿入
し、磁気カードのデータのリードを行う。In the card insertion 24, a magnetic card is inserted into the magnetic card read / write section 4 in accordance with the guidance, and data is read from the magnetic card.
【００１８】暗証入力２５において、操作者はガイダン
スに従い暗証番号入力を行う。入力されたデータは、図
１における制御部７より回線９を通じて通信装置８に送
られ、回線装置１１を通じてホスト１０に送られる。In the password input 25, the operator inputs a password in accordance with the guidance. The input data is sent from the control unit 7 in FIG. 1 to the communication device 8 via the line 9 and sent to the host 10 via the line device 11.
【００１９】センタ処理１である ２６において、ホス
ト１０は、送られてきたデータの妥当性チェックを行
い、問題なければ当該口座番号の明細番号に相当する金
額データの解約時の各種データを編集し、現金自動取引
装置１宛にメッセージを送信する。In 26, which is the center processing 1, the host 10 checks the validity of the transmitted data, and if there is no problem, edits various data at the time of cancellation of the amount data corresponding to the account number of the account number. And sends the message to the automatic teller machine 1.
【００２０】定期明細確認画面２７において、取引画面
１４にホスト１０から送られたデータを表示し、操作者
に確認を促し、問題なければ確認キー４３を押下する。
解約処理を取りやめる場合には、取消キー４４を押下
し、取消処理を行う。確認キー４３押下した場合、確認
された旨のメッセージをホスト１０に送信する。On the regular statement confirmation screen 27, the data sent from the host 10 is displayed on the transaction screen 14, and the operator is prompted for confirmation. If there is no problem, the confirmation key 43 is pressed.
When canceling the cancel processing, the cancel key 44 is pressed to perform the cancel processing. When the confirmation key 43 is pressed, a confirmation message is transmitted to the host 10.
【００２１】センタ処理２である ２８において、ホス
トは当該定期口座の解約処理を実行し、この事例の場
合、普通口座への入金処理も合わせて行う。本処理が正
常に終わった場合、解約の手続きが終了した旨のメッセ
ージを編集し、現金自動取引装置１宛に送信する。In the center processing 2, 28, the host executes the termination processing of the periodic account, and in this case, also performs the payment processing to the ordinary account. If this processing is completed normally, the message that the cancellation procedure is completed is edited and transmitted to the automatic teller machine 1.
【００２２】組合せ画面（ご案内）２９において、シス
テム形態により、図２の取引画面１５、取引画面１６、
取引画面１７を表示する。In the combination screen (guidance) 29, the transaction screen 15, the transaction screen 16,
The transaction screen 17 is displayed.
【００２３】取引画面１５で処理が正常に終了した旨の
メッセージと、現在処理している科目とは別の普通口座
科目に入金処理を行ったため、通帳を排出後あらためて
通帳記入を促すメッセージを表示する。確認キー４５を
押下することによりＡＴＭ内部処理３０に移行し、当該
定期口座解約記帳処理等を行い、カード受け取り３１に
おいてカード排出し、明細票・通帳受け取り３２におい
て、明細票および通帳を排出する。On the transaction screen 15, a message indicating that the processing has been completed normally, and a message prompting to enter the passbook again after discharging the passbook are displayed because the deposit processing has been performed on the ordinary account different from the subject currently being processed. I do. When the confirmation key 45 is depressed, the processing shifts to the ATM internal processing 30 to perform the regular account termination bookkeeping processing and the like, discharge the card at the card receiving 31, and discharge the statement slip and passbook at the statement slip / passbook receiving 32.
【００２４】取引画面１６で当該通帳が総合口座通帳等
の多科目通帳であった場合、かつ別の科目に未記帳デー
タが存在する場合、科目表示エリアにホスト等から指示
された科目データを表示し、通帳記入処理を促す。ここ
で通帳記入キー４６を押下すると、通帳排出３３に移行
する。通帳排出後、当該科目頁挿入３４で、操作者が指
示された通帳の科目頁を開き、通帳印字／磁気ストライ
プリードライト部３に挿入する。If the passbook is a multi-subject passbook such as a general account passbook on the transaction screen 16, and if there is unregistered data in another subject, the subject data specified by the host or the like is displayed in the subject display area. And prompts the passbook entry process. Here, when the passbook entry key 46 is pressed, the flow shifts to passbook discharge 33. After the passbook is discharged, the subject page of the designated passbook is opened by the subject page insert 34 and inserted into the passbook printing / magnetic stripe read / write unit 3.
【００２５】取引画面１７で、処理が正常に終了した旨
のメッセージと、現在処理している科目とは別の普通口
座科目に入金処理を行ったため、通帳を排出せずに自動
的に記帳処理を続行する旨のメッセージを表示する。現
金自動取引装置１は、当該頁検出３５で、未記帳対象科
目の頁まで自動的に頁めくり処理を行い、記帳対象頁を
検出する。On the transaction screen 17, a message to the effect that the processing has been completed normally, and the payment processing has been performed on the ordinary account different from the one currently being processed, so that the bookkeeping processing is automatically performed without discharging the passbook. Is displayed to continue. In the page detection 35, the automatic teller machine 1 automatically performs page turning processing up to the page of the non-bookkeeping target subject, and detects the bookkeeping target page.
【００２６】センタ処理３ ３６において、現金自動取
引装置１から送信された記帳要求メッセージに対し、当
該科目の記帳データを編集し、現金自動取引装置１宛に
送信する。In the center processing 336, the bookkeeping data of the subject is edited in response to the bookkeeping request message transmitted from the automatic teller machine 1, and transmitted to the automatic teller machine 1.
【００２７】終了画面３７において、記帳が正常に終了
した旨のメッセージを表示し、ＡＴＭ内部処理３８に移
行し、当該定期口座解約記帳処理等を行い、カード受け
取り３９においてカード排出し、明細票・通帳受け取り
４０において、明細票および通帳を排出する。On the end screen 37, a message to the effect that the bookkeeping has been completed normally is displayed, the processing shifts to the ATM internal processing 38, the regular account closing bookkeeping processing and the like are performed, and the card is discharged at the card receiving 39, and the statement slip / In the passbook reception 40, the statement slip and the passbook are discharged.
【００２８】[0028]
【発明の効果】本発明によれば、従来窓口でしか行われ
なかった定期解約処理が窓口業務終了後もしくは土休日
にも実現可能であること、解約後の記帳等の後処理につ
いても、操作者に対しスムーズな操作環境をを提供、実
現できること、それによって、操作者単位に見た解約処
理にかかる時間を短時間に効率的に行う行えるようなっ
たことが上げられる。According to the present invention, it is possible to realize the regular cancellation processing which was conventionally only performed at the counter after the termination of the office work or on Saturdays and holidays. That a smooth operation environment can be provided and realized for the operator, and thereby the time required for the cancellation processing per operator can be efficiently performed in a short time.
【図１】実施形態のシステム構成図FIG. 1 is a system configuration diagram of an embodiment.
【図２】実施形態の取引画面例FIG. 2 is an example of a transaction screen according to the embodiment.
【図３】実施形態のフローチャートFIG. 3 is a flowchart of an embodiment.
１…現金自動取引装置 ２…操作／表示部 ３…通帳印
字／ＭＳリードライト部 ４…磁気カードリート゛/ライト部 ５…伝票印字部 ６…入金
／出金部 ７…制御部 ８…通信装置 ９…回線 １０…ホスト １１…回線 １２…取引選択画面 １３
…定期明細番号指定画面 １４…定期明細確認画面 １５…組合せ画面（誘導）１６…組合せ画面（選択）
１７…組合せ画面（自動） １８…取引選択画面フローチャート １９…定期解約キー押下ステップ ２０…定期明細番号
指定画面ステップ ２１…明細番号入力ステップ ２２…通帳挿入ステップ ２３…バーコード／ＭＳリードステップ ２４…カード
挿入ステップ ２５…暗証入力ステップ ２６…センタ処理１のステッ
プ ２７…定期明細確認画面のステップ ２８…センタ処理
２のステップ ２９…組合せ画面（ご案内） ３０…ＡＴＭ内部処理の
ステップ ３１…カード受け取りステップ ３２…明細票・通帳受
け取りステップ ３３…通帳排出ステップ ３４…当該科目頁挿入ステッ
プ ３５…当該頁検出ステップ ３６…センタ処理３のステ
ップ ３７…終了画面のステップ ３８…ＡＴＭ内部処理のス
テップ ３９…カード受け取りステップ ４０…明細票・通帳受
け取りのステップ ４１…取消キー ４２…確認キー ４３…確認キー ４
４…取消キー ４５…確認キー ４６…通帳記入キーDESCRIPTION OF SYMBOLS 1 ... Automatic teller machine 2 ... Operation / display part 3 ... Bankbook printing / MS read / write part 4 ... Magnetic card REIT / write part 5 ... Slip printing part 6 ... Deposit / withdrawal part 7 ... Control part 8 ... Communication device 9 ... Line 10 ... Host 11 ... Line 12 ... Transaction selection screen 13
... Periodic statement number designation screen 14 ... Periodical statement confirmation screen 15 ... Combination screen (guidance) 16 ... Combination screen (selection)
17 ... Combination screen (automatic) 18 ... Transaction selection screen flowchart 19 ... Periodical cancellation key pressing step 20 ... Periodic statement number designation screen step 21 ... Statement number input step 22 ... Passbook insertion step 23 ... Barcode / MS read step 24 ... Card Insertion step 25 ... Password input step 26 ... Center processing 1 step 27 ... Periodic statement confirmation screen step 28 ... Center processing 2 step 29 ... Combination screen (guidance) 30 ... ATM internal processing step 31 ... Card receiving step 32 ... Receipt slip / passbook receiving step 33 ... Passbook discharging step 34 ... Subject page insertion step 35 ... Page detection step 36 ... Center processing 3 step 37 ... End screen step 38 ... ATM internal processing step 39 ... Card receiving step 40 ... Detail - passbook receipt of step 41 ... cancel key 42 ... confirmation key 43 ... confirmation key 4
4: Cancel key 45: Confirm key 46: Passbook entry key
Claims (4)
約したい場合に、該使用者の操作により、解約取引を実
行でき、かつ該解約取引実行時、該使用者が本装置に通
帳セットした場合、解約した履歴または明細を印字又は磁
気情報にて記録を行うことができる現金自動取引装置に
おいて、該解約取引実行後、引き続き当該使用者に対
し、解約した金の扱いについて出金、振り込み等の取引
ガイドを表示装置に表示し、引き続き別の取引に誘導す
る機能を有する現金自動取引装置。When a user who has a regular account wants to cancel the regular account, the user can execute a cancel transaction by operating the user, and at the time of executing the cancel transaction, the user sets a passbook set in the apparatus. In the event that the customer cancels the transaction, the cash-out transaction device that can print the history or details of the cancellation or record the information with magnetic information can be used to withdraw and transfer the canceled money to the user after the execution of the cancellation transaction. Automatic transaction machine having a function of displaying a transaction guide such as on a display device and continuously guiding the user to another transaction.
約取引で対象口座の通帳の定期明細番号を指定する場合
に、取引に先立ち、対象となる明細番号の一覧を表示
し、選択操作により取引を可能とすることを特徴とした
現金自動取引装置。In the automatic teller machine according to claim 1, when a periodic account number of a passbook of a target account is designated in a cancellation transaction, a list of target account numbers is displayed prior to the transaction, and a selection operation is performed. An automatic cash transaction apparatus characterized by enabling transactions.
帳取引を実行した後、通帳の多科目に対し未記帳処理が
あるかを判断し、未記帳処理があると判断した場合は、
当該使用者に対し、未記帳がある旨のメッセージを表示
し、未記帳取引誘導を行うことを特徴とした現金自動取
引装置。3. The automatic teller machine according to claim 1, wherein after executing the booked transaction, it is determined whether or not there is a non-bookkeeping process for the multi-subject of the passbook.
An automatic cash transaction apparatus characterized by displaying a message to the effect that there is an unregistered book to the user and guiding unregistered transactions.
帳取引を実行した後、引き続き前記通帳の多科目に対し
未記帳処理がある場合は、自動的に全ての未記帳処理を
行うことを特徴とした現金自動取引装置。4. The automatic teller machine according to claim 1, wherein, after executing the booked transaction, if there is a non-bookkeeping process for the multiple subjects of the passbook, all the unbooked processes are automatically performed. Automatic teller machine characterized by the following.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP31916596A JP3599505B2 (en) | 1996-11-29 | 1996-11-29 | Automatic transaction equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP31916596A JP3599505B2 (en) | 1996-11-29 | 1996-11-29 | Automatic transaction equipment |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JPH10162201A true JPH10162201A (en) | 1998-06-19 |
| JP3599505B2 JP3599505B2 (en) | 2004-12-08 |
Family
ID=18107166
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP31916596A Expired - Fee Related JP3599505B2 (en) | 1996-11-29 | 1996-11-29 | Automatic transaction equipment |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JP3599505B2 (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2005141492A (en) * | 2003-11-06 | 2005-06-02 | Sumitomo Mitsui Card Co Ltd | Information processing system, information processing method, program, and recording medium |
| JP2012048493A (en) * | 2010-08-26 | 2012-03-08 | Oki Electric Ind Co Ltd | Passbook updating system |
-
1996
- 1996-11-29 JP JP31916596A patent/JP3599505B2/en not_active Expired - Fee Related
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2005141492A (en) * | 2003-11-06 | 2005-06-02 | Sumitomo Mitsui Card Co Ltd | Information processing system, information processing method, program, and recording medium |
| JP2012048493A (en) * | 2010-08-26 | 2012-03-08 | Oki Electric Ind Co Ltd | Passbook updating system |
Also Published As
| Publication number | Publication date |
|---|---|
| JP3599505B2 (en) | 2004-12-08 |
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