JPH09204557A - Automatic review system for automatic teller machine - Google Patents

Automatic review system for automatic teller machine

Info

Publication number
JPH09204557A
JPH09204557A JP1212596A JP1212596A JPH09204557A JP H09204557 A JPH09204557 A JP H09204557A JP 1212596 A JP1212596 A JP 1212596A JP 1212596 A JP1212596 A JP 1212596A JP H09204557 A JPH09204557 A JP H09204557A
Authority
JP
Japan
Prior art keywords
automatic transaction
scrutiny
automatic
transaction device
execution
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP1212596A
Other languages
Japanese (ja)
Other versions
JP3004202B2 (en
Inventor
Tadashi Nishiyama
正 西山
Takahiro Tachiki
貴宏 立木
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Oki Electric Industry Co Ltd
Original Assignee
Oki Electric Industry Co Ltd
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Filing date
Publication date
Application filed by Oki Electric Industry Co Ltd filed Critical Oki Electric Industry Co Ltd
Priority to JP1212596A priority Critical patent/JP3004202B2/en
Priority to TW085110499A priority patent/TW376482B/en
Priority to KR1019970002069A priority patent/KR100339504B1/en
Publication of JPH09204557A publication Critical patent/JPH09204557A/en
Application granted granted Critical
Publication of JP3004202B2 publication Critical patent/JP3004202B2/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]
    • G07F19/209—Monitoring, auditing or diagnose of functioning of ATMs
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06312—Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02—Banking, e.g. interest calculation or account maintenance

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  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • General Physics & Mathematics (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Theoretical Computer Science (AREA)
  • General Business, Economics & Management (AREA)
  • Development Economics (AREA)
  • Educational Administration (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Game Theory and Decision Science (AREA)
  • Technology Law (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

PROBLEM TO BE SOLVED: To prevent the deterioration of customer service that is caused by the automatic review processing of an ATM (automatic teller machine) to perform the review in performing its automatic review by the ATM. SOLUTION: An ATM 1 to perform the review requests a monitoring terminal 4 to confirm the propriety for execution of the review. Receiving the request, the terminal 4 decides the propriety for execution of the review according to the states of the ATM 1 and other ATMs placed in the same place and notifies the ATM 1 of the decision result. Receiving the notification, the ATM 1 performs and does not perform the review when it is decided that the execution of the review is possible and impossible respectively.

Description

【発明の詳細な説明】Detailed Description of the Invention

【０００１】[0001]

【発明の属する技術分野】本発明は、自動取引装置の精
査に関するもので、特に、精査を自動で行う機能に関す
るものである。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to scrutiny of an automatic transaction device, and more particularly to a function of automatically performing scrutiny.

【０００２】[0002]

【従来の技術】金融機関の精査業務は、自動取引装置に
装填した現金の金額を運用した結果が、自動取引装置か
ら回収した残金と合致しているかチェックすることであ
り、この精査を自動取引装置自身で現金を計数すること
で行えるようになっている。自動取引装置において精査
を実行する場合、各種取引は一時取り扱い中止となり、
精査終了後、取り扱いが再開できるものである。2. Description of the Related Art The scrutiny of a financial institution is to check whether the result of operating the amount of cash loaded in the automatic transaction device matches the balance recovered from the automatic transaction device. It can be done by counting cash in the device itself. When conducting detailed inspections on automated transaction equipment, various transactions will be temporarily suspended,
After the close inspection, the handling can be resumed.

【０００３】従来より、この精査をホスト等からの遠隔
指示やスケジューラによる時刻設定により自動取引装置
自身で実行するシステムが構築されており、係員が自動
取引装置の所に出向かなくても、精査が行えるようにな
っている。Conventionally, a system has been constructed in which this automatic inspection is executed by the automatic transaction device itself by remote instruction from a host or the like and time setting by a scheduler. Even if an attendant does not go to the automatic transaction device, the detailed inspection is performed. You can do it.

【０００４】[0004]

【発明が解決しようとする課題】しかしながら、精査を
実行している間は自動取引装置は取り扱い中止となるの
で、遠隔指示やスケジューラに従って精査を実行する
際、精査実行対象の自動取引装置にしかない取引処理機
能があったり、同じ場所に設置されている他の自動取引
装置の稼働率が低いと、顧客の待ち時間が長くなり、サ
ービスの低下を招くという問題がある。However, since the automatic transaction device is discontinued during the execution of the detailed inspection, when performing the detailed inspection according to the remote instruction or the scheduler, the transaction only available in the automatic transaction device for which the detailed inspection is executed. If there is a processing function or if the operating rate of another automatic transaction device installed at the same place is low, there is a problem that the waiting time of the customer becomes long and the service deteriorates.

【０００５】[0005]

【課題を解決するための手段】上述した課題を解決する
ため、本発明は、現金を計数する精査機能を有する自動
取引装置の自動精査システムにおいて、上位装置からあ
る自動取引装置に対して精査実行指示を出す際に、同じ
場所に設置されている他の自動取引装置の状態および精
査実行対象の自動取引装置の状態に応じて精査実行の可
否を確認する確認手段を上位装置に備え、精査実行可と
判断された場合に該当自動取引装置では精査を実行する
ことを特徴とする。In order to solve the above-mentioned problems, the present invention is an automatic scrutiny system for an automatic transaction device having a scrutiny function for counting cash, which is performed by a host device on an automatic transaction device. When issuing an instruction, the host device is equipped with a confirmation means that confirms whether or not the detailed inspection can be performed according to the state of other automatic transaction devices installed in the same place and the state of the automatic transaction device subject to the detailed inspection. When it is judged to be acceptable, the corresponding automatic transaction device is characterized by performing a detailed examination.

【０００６】[0006]

【発明の実施の形態】図１は本発明の第１の実施の形態
を示す自動精査システムのブロック図である。図におい
て、１は自動取引装置（ＡＴＭ）で、例えば１つの営業
店に複数台設置される。これら自動取引装置には、遠隔
指示やスケジューラの時刻設定に従って、自身で保有し
ている現金を計数し、その結果を記録する自動精査機能
を有する。1 is a block diagram of an automatic inspection system according to a first embodiment of the present invention. In the figure, reference numeral 1 is an automatic transaction apparatus (ATM), and a plurality of ATMs are installed in one business store, for example. These automatic transaction devices have an automatic scrutiny function of counting cash held by themselves and recording the result according to a remote instruction or time setting of a scheduler.

【０００７】２は中継装置で、複数台の自動取引装置１
は、この中継装置２、電話機３ａ、公衆網３ｂを介して
監視端末４に接続される。このように、監視端末４はそ
れぞれの自動取引装置１と接続され、情報の通知が行わ
れる。ここで、前記監視端末４には、自動取引装置で自
動精査を実行する際、その可否を確認する機能が備わっ
ている。[0007] 2 is a relay device, which is a plurality of automatic transaction devices 1
Is connected to the monitoring terminal 4 via the relay device 2, the telephone 3a, and the public network 3b. In this way, the monitoring terminal 4 is connected to each automatic transaction device 1 and information is notified. Here, the monitoring terminal 4 has a function of confirming whether or not the automatic scrutiny is performed by the automatic transaction device.

【０００８】図２は精査実行可否確認処理全体の流れを
示すフローチャート、図３は監視端末４に備えられてい
る精査実行可否確認機能による精査実行可否確認処理の
流れを示すフローチャートであり、以下に、第１の実施
の形態における自動精査処理の流れを説明する。まず、
自動取引装置１が監視端末４等からの遠隔指示もしくは
自身のスケジューラの時刻設定により精査実行の命令を
受けると（ＳＡ１）、精査実行対象の自動取引装置１
は、監視端末４に対して精査実行可否の確認要求を通知
する（ＳＡ２）。この通知を受けて、監視端末４では精
査実行可否の確認処理を行う（ＳＡ３）。FIG. 2 is a flow chart showing the flow of the detailed examination execution propriety confirmation processing, and FIG. 3 is a flow chart showing the flow of the detailed examination execution feasibility confirmation processing by the precise examination execution propriety confirmation function provided in the monitoring terminal 4. The flow of the automatic scrutinizing process in the first embodiment will be described. First,
When the automatic transaction device 1 receives a command for execution of close inspection by a remote instruction from the monitoring terminal 4 or the time setting of its own scheduler (SA1), the automatic transaction device 1 to be executed for close inspection
Notifies the monitoring terminal 4 of a confirmation request of whether or not the detailed examination can be executed (SA2). In response to this notification, the monitoring terminal 4 performs a confirmation process as to whether or not the inspection can be performed (SA3).

【０００９】次に、このＳＡ３の確認処理を図３を用い
て説明する。まず、監視端末４は精査実行対象の自動取
引装置１が設置されている場所の自動取引装置１の台数
をマスタファイルより調べる（ＳＢ１）。次に、この設
置場所で稼働している自動取引装置の台数の最新情報を
得て（ＳＢ２）、設置台数と稼働台数を比較する（ＳＢ
３）。Next, the confirmation process of SA3 will be described with reference to FIG. First, the monitoring terminal 4 checks from the master file the number of automatic transaction devices 1 at the location where the automatic transaction device 1 to be scrutinized is installed (SB1). Next, obtain the latest information on the number of automated teller machines operating at this installation location (SB2), and compare the installed number with the operating number (SB).
3).

【００１０】前記ＳＢ３の比較処理で設置してある自動
取引装置１のうち、半分以上が稼働していると判断する
と、精査実行対象の自動取引装置１でのみ有効な取引が
あるか判断する（ＳＢ４）。このＳＢ４の判断で、精査
実行対象の自動取引装置１でのみ有効な取引がないと判
断すると、精査実行ＯＫと判断する（ＳＢ５）。When it is determined that more than half of the automatic transaction apparatuses 1 installed in the comparison processing of SB3 are operating, it is determined whether or not there is a valid transaction only in the automatic transaction apparatus 1 to be scrutinized ( SB4). If it is determined in SB4 that there is no valid transaction only in the automatic transaction device 1 subject to scrutiny, it is determined to be scrutinized (SB5).

【００１１】前記ＳＢ３の比較処理で設置してある自動
取引装置１のうち、稼働台数が半分以下と判断した場
合、あるいはＳＢ４の判断で、精査実行対象の自動取引
装置１でのみ有効な取引があると判断した場合は、精査
実行対象の自動取引装置１がよく使用されているかどう
か判断する（ＳＢ６）。このＳＢ６の判断は、精査実行
直前の一定時間内の使用回数の大小で判断する。Among the automatic transaction apparatuses 1 installed in the comparison process of SB3, when it is determined that the number of operating machines is less than half, or at SB4, the transaction valid only in the automatic transaction apparatus 1 to be scrutinized is determined. If it is determined that there is, it is determined whether or not the automatic transaction device 1 to be scrutinized is frequently used (SB6). The determination at SB6 is made based on the number of times of use within a fixed time immediately before the execution of the close inspection.

【００１２】このＳＢ６の判断で、精査実行対象の自動
取引装置１がよく使用されていないと判断すると、精査
実行ＯＫと判断する（ＳＢ５）。また、ＳＢ６の判断
で、精査実行対象の自動取引装置１がよく使用されてい
ると判断すると、精査実行ＮＧと判断する（ＳＢ７）。
図２に戻り、監視端末４でこのように精査実行の可否が
確認されて、精査実行ＯＫと判断されると（ＳＡ４）、
精査実行対象の自動取引装置１に精査実行ＯＫを通知す
る（ＳＡ５）。この通知を受けて、精査実行対象の自動
取引装置１は精査を実行する（ＳＡ６）。If it is determined in SB6 that the automatic transaction device 1 to be scrutinized is not used frequently, it is determined that scrutiny is OK (SB5). If it is determined in SB6 that the automatic transaction device 1 to be scrutinized is frequently used, it is determined that the scrutiny is NG (SB7).
Returning to FIG. 2, if the inspection terminal 4 confirms whether or not the inspection can be executed in this manner and determines that the inspection is OK (SA4),
Notifying the automatic transaction device 1 of the scrutiny execution target that scrutiny execution is OK (SA5). Upon receipt of this notification, the automatic transaction device 1 subject to scrutiny executes scrutiny (SA6).

【００１３】また、監視端末４で精査実行ＮＧと判断さ
れると、精査実行対象の自動取引装置１に精査実行ＮＧ
を通知する（ＳＡ７）。この通知を受けて、精査実行対
象の自動取引装置１は精査を実行せず、取引可能な状態
を続ける。以上説明したように、本発明の第１の実施の
形態によれば、監視端末４と自動取引装置１がインタフ
ェースを持つことにより、自動取引装置における精査実
行時に、自動取引装置１が監視端末４に精査実行確認を
行い、同じ場所に設置されている自動取引装置１の状態
や精査実行対象の自動取引装置１が持つ処理機能および
使用頻度に応じて精査実行の可否を確認し、精査実行Ｏ
Ｋの判断が出た場合のみ精査を実行することにした。Further, when the monitoring terminal 4 judges that the detailed examination execution is unsuccessful, the detailed examination execution is unsuccessful in the automatic transaction apparatus 1 which is the object of detailed examination execution.
Is notified (SA7). Upon receipt of this notification, the automatic transaction device 1 targeted for scrutiny does not perform scrutiny, and continues to be in a state where transactions can be performed. As described above, according to the first embodiment of the present invention, since the monitoring terminal 4 and the automatic transaction device 1 have an interface, the automatic transaction device 1 causes the monitoring terminal 4 to perform the inspection at the automatic transaction device. Strict inspection execution confirmation is performed, and whether or not the detailed inspection execution is possible is confirmed according to the state of the automatic transaction apparatus 1 installed at the same location, the processing function of the automatic transaction apparatus 1 subject to the detailed inspection execution, and the frequency of use.
We decided to carry out scrutiny only when K was judged.

【００１４】これにより、稼働している自動取引装置１
の台数が少ない時に稼働している自動取引装置が精査に
入って取り扱いができなくなるというようなことが無く
なり、稼働中の自動取引装置１の台数を安定させること
ができ、顧客の待ち時間が長くなることを防ぐことがで
きる。図４は本発明の第２の実施の形態を示す自動精査
システムのブロック図である。As a result, the automatic transaction apparatus 1 in operation
The number of automated trading machines that are operating when the number of operating automated trading machines is small and there is no possibility that they cannot be handled due to scrutiny, the number of automated trading machines 1 that are operating can be stabilized, and the waiting time of customers is long. Can be prevented. FIG. 4 is a block diagram of an automatic inspection system showing a second embodiment of the present invention.

【００１５】図において、１は自動取引装置で、例えば
１つの営業店に複数台設置される。これら自動取引装置
には、遠隔指示やスケジューラの時刻設定に従って、自
身で保有している現金を計数し、その結果を記録する自
動精査機能を有する。５は通信装置で、複数台の自動取
引装置１は、この通信装置５、モデム５ｂ、専用線５ｃ
を介してホスト６に接続される。In the figure, reference numeral 1 is an automatic transaction device, and a plurality of automatic transaction devices are installed in one business store, for example. These automatic transaction devices have an automatic scrutiny function of counting cash held by themselves and recording the result according to a remote instruction or time setting of a scheduler. Reference numeral 5 is a communication device, and the plurality of automatic transaction devices 1 are the communication device 5, the modem 5b, and the leased line 5c.
Is connected to the host 6 via.

【００１６】このように、ホスト６はそれぞれの自動取
引装置１と接続され、情報の通知が行われる。ここで、
前記ホスト６には、自動取引装置で自動精査を実行する
際、その可否を確認する機能が備わっている。なお、こ
のホスト６が持つ精査実行可否確認機能は、図１で説明
した監視端末４が持つ機能と同じであり、処理の流れは
図２および図３で説明したものと同じである。In this way, the host 6 is connected to each automatic transaction apparatus 1 and information is notified. here,
The host 6 has a function of confirming whether or not the automatic transaction is performed by the automatic transaction device. The function of confirming whether or not the host 6 can perform the inspection is the same as the function of the monitoring terminal 4 described with reference to FIG. 1, and the flow of the process is the same as that described with reference to FIGS. 2 and 3.

【００１７】すなわち、自動取引装置１に対して精査実
行命令が出ると、精査実行対象の自動取引装置１はホス
トに対して精査実行可否の確認要求を通知し、この通知
を受けて、ホスト６では精査実行可否の確認処理を行
う。この確認処理は、まず、ホスト６は精査実行対象の
自動取引装置１が設置されている場所の自動取引装置１
の台数をマスタファイルより調べ、次に、この設置場所
で稼働している自動取引装置の台数の最新情報を得て、
設置台数と稼働台数を比較する。That is, when a detailed inspection execution command is issued to the automatic transaction device 1, the automatic transaction device 1 to be executed in detail notifies the host of a confirmation request of confirmation execution possibility, and upon receipt of this notification, the host 6 Then, a confirmation process for confirming whether or not the detailed examination can be performed is performed. In this confirmation processing, first, the host 6 is the automatic transaction device 1 at the place where the automatic transaction device 1 to be scrutinized is installed.
From the master file, and then obtain the latest information on the number of automated teller machines operating at this installation location,
Compare the number of installed units and the number of operating units.

【００１８】この比較処理で設置してある自動取引装置
１のうち、半分以上が稼働していると判断すると、精査
実行対象の自動取引装置１でのみ有効な取引があるか判
断する。この判断で、精査実行対象の自動取引装置１で
のみ有効な取引がないと判断すると、精査実行ＯＫと判
断する。When it is determined that more than half of the automatic transaction devices 1 installed in this comparison process are operating, it is determined whether or not there is a valid transaction only in the automatic transaction device 1 subject to scrutiny. If it is determined in this determination that there is no valid transaction only in the automatic transaction device 1 subject to scrutiny, it is determined that scrutiny is OK.

【００１９】前記比較処理で設置してある自動取引装置
１のうち、稼働台数が半分以下と判断した場合、あるい
は、精査実行対象の自動取引装置１でのみ有効な取引が
あると判断した場合は、精査実行対象の自動取引装置１
がよく使用されているかどうか判断する。この判断で、
精査実行対象の自動取引装置１がよく使用されていない
と判断すると、精査実行ＯＫと判断する。Of the automatic transaction devices 1 installed in the comparison process, when it is determined that the number of operating machines is less than half, or when it is determined that there is a valid transaction only in the automatic transaction device 1 subject to scrutiny. , Automatic transaction device 1 subject to scrutiny
Determine if is used often. With this judgment,
If it is determined that the automatic transaction device 1 to be scrutinized is not being used often, it is determined to be scrutinized.

【００２０】また、精査実行対象の自動取引装置１がよ
く使用されていると判断すると、精査実行ＮＧと判断す
る。このように、ホスト６で精査実行の可否が確認され
て、精査実行ＯＫと判断されると、精査実行対象の自動
取引装置１に精査実行ＯＫを通知する。この通知を受け
て、精査実行対象の自動取引装置１は精査を実行する。When it is determined that the automatic transaction device 1 to be scrutinized is frequently used, it is determined that the scrutiny is NG. As described above, when the host 6 confirms whether or not the detailed examination can be performed and determines that the detailed examination is performed, the detailed transaction execution OK is notified to the automatic transaction device 1 that is the target of the detailed examination. Upon receiving this notification, the automatic transaction device 1 that is the object of the detailed inspection executes the detailed inspection.

【００２１】また、ホスト６で精査実行ＮＧと判断され
ると、精査実行対象の自動取引装置１に精査実行ＮＧを
通知する。この通知を受けて、精査実行対象の自動取引
装置１は精査を実行せず、取引可能な状態を続ける。以
上説明した本発明の第２の実施の形態のように、ホスト
６に精査実行可否確認機能を備えることとしても、第１
の実施の形態と同様に、稼働している自動取引装置１の
台数が少ない時に稼働している自動取引装置が精査に入
って取り扱いができなくなるというようなことが無くな
り、稼働中の自動取引装置１の台数を安定させることが
でき、顧客の待ち時間が長くなることを防ぐことができ
る。When the host 6 determines that the detailed examination is not successful, it notifies the automatic transaction device 1 of the detailed examination to the fact that the detailed examination is unsuccessful. Upon receipt of this notification, the automatic transaction device 1 targeted for scrutiny does not perform scrutiny, and continues to be in a state where transactions can be performed. As in the case of the second embodiment of the present invention described above, even if the host 6 is provided with the scrutiny execution possibility confirmation function, the first
In the same manner as in the above embodiment, when the number of operating automatic transaction devices 1 is small, the automatic transaction devices that are operating do not go into scrutiny and cannot be handled. It is possible to stabilize the number of devices of No. 1 and prevent the waiting time of the customer from becoming long.

【００２２】なお、上述した第１の実施の形態および第
２の実施の形態では、自動取引装置の稼働台数が半分以
上あるかどうかを精査実行可否の確認基準としている
が、この設定は任意に変更可能である。また、有高の情
報等も判断の基準とすることもできる。例えば、監視端
末４はホスト６で自動取引装置１毎に有高の情報を管理
し、精査実行可否処理時に、精査実行対象の自動取引装
置１以外の自動取引装置１の有高が少ない場合は、精査
実行ＮＧと判断する。これにより、精査実行対象の自動
取引装置以外の自動取引装置の有高が少ない状態で精査
実行対象の自動取引装置が精査に入ってしまい、他の自
動取引装置が頻繁に使用されることで、現金が無くなっ
てしまい、装置が停止してしまうことを防止できる。In the above-described first and second embodiments, whether or not the number of operating automatic transaction apparatuses is more than half is used as the confirmation standard for scrutiny execution. However, this setting is optional. It can be changed. Further, information on the amount of money can also be used as a criterion for judgment. For example, when the monitoring terminal 4 manages the amount of money for each automatic transaction device 1 by the host 6, and the amount of the automatic transaction devices 1 other than the automatic transaction device 1 subject to the detailed inspection is small at the time of the detailed inspection execution possibility processing, , It is judged that the detailed examination is NG. As a result, the automatic transaction device subject to scrutiny enters the scrutiny in a state where there are few automatic transaction devices other than the automatic transaction device subject to scrutiny, and other automated transaction devices are frequently used. It is possible to prevent the apparatus from stopping because the cash is lost.

【００２３】さらに、第１の実施の形態では、自動取引
装置１が監視端末４に精査実行可否の確認要求通知を出
し、この通知を基に監視端末４で精査実行可否の確認を
行うこととしたが、監視端末４から自動精査をリモート
指示する段階で、図３で説明した精査実行可否確認処理
を行って、精査実行ＯＫの判断が出た場合のみリモート
指示を出すこととしてもよい。Further, in the first embodiment, the automatic transaction device 1 issues a confirmation request confirmation confirmation permission / prohibition confirmation notification to the monitoring terminal 4, and the monitoring terminal 4 confirms whether or not the inspection inspection execution permission is possible. However, at the stage of remotely instructing the automatic close inspection from the monitoring terminal 4, the close inspection execution feasibility confirmation process described with reference to FIG. 3 may be performed, and the remote instruction may be issued only when the result of the close inspection is OK.

【００２４】[0024]

【発明の効果】以上説明したように、本発明は、自動取
引装置における精査実行時に、自動取引装置が上位装置
に精査実行確認を行い、同じ場所に設置されている自動
取引装置の状態や精査実行対象の自動取引装置が持つ処
理機能および使用頻度に応じて精査実行の可否を確認
し、精査実行ＯＫの判断が出た場合のみ精査を実行する
ことにした。As described above, according to the present invention, the automatic transaction device confirms the detailed execution execution to the upper-level device at the time of executing the detailed inspection in the automatic transaction device, and the state and the detailed inspection of the automatic transaction device installed in the same place. Whether the detailed examination can be performed or not is confirmed according to the processing function and the frequency of use of the automatic transaction device to be executed, and the detailed examination is decided to be executed only when it is determined that the detailed examination is OK.

【００２５】これにより、稼働している自動取引装置の
台数が少ない時に稼働している自動取引装置が精査に入
って取り扱いができなくなるというようなことが無くな
り、稼働中の自動取引装置の台数を安定させることがで
き、顧客の待ち時間が長くなることを防ぐことができ
る。As a result, when the number of operating automatic transaction devices is small, it is possible to prevent the operating automatic transaction devices from going into a scrutiny and becoming unusable. It is possible to stabilize, and it is possible to prevent the waiting time of the customer from becoming long.

【図面の簡単な説明】[Brief description of drawings]

【図１】本発明の第１の実施の形態を示す自動精査シス
テムのブロック図FIG. 1 is a block diagram of an automatic inspection system showing a first embodiment of the present invention.

【図２】精査実行可否確認処理全体の流れを示すフロー
チャートFIG. 2 is a flowchart showing the entire flow of the confirmation execution possibility confirmation processing.

【図３】監視端末に備えられている精査実行可否確認機
能による精査実行可否確認処理の流れを示すフローチャ
ートFIG. 3 is a flowchart showing a flow of a detailed examination execution possibility confirmation process by a detailed examination execution possibility confirmation function provided in the monitoring terminal.

【図４】本発明の第２の実施の形態を示す自動精査シス
テムのブロック図FIG. 4 is a block diagram of an automatic inspection system showing a second embodiment of the present invention.

【符号の説明】[Explanation of symbols]

１ 自動取引装置 ４ 監視端末 1 Automatic transaction device 4 Monitoring terminal

Claims (8)

【特許請求の範囲】[Claims] 【請求項１】 現金を計数する精査機能を有する自動取
引装置の自動精査システムにおいて、 複数台の自動取引装置と上位装置との間を通信可能に接
続し、上位装置に精査実行の可否を確認する確認手段を
備え、精査実行対象の自動取引装置は、精査実行時に上
位装置と通信をして、前記確認手段で精査実行可と判断
された場合に精査を実行することを特徴とする自動取引
装置の自動精査システム。1. An automatic scrutiny system for an automatic transaction device having a scrutiny function for counting cash, wherein a plurality of automatic transaction devices and a host device are communicably connected to each other to confirm whether the scrutiny can be performed by the host device. The automatic transaction device to be scrutinized for performing detailed examination communicates with a higher-level device at the time of scrutiny and executes the scrutiny when the confirmation means determines that scrutiny can be performed. Automatic equipment inspection system. 【請求項２】 請求項１記載の自動取引装置の自動精査
システムにおいて、 前記確認手段は、精査実行対象の自動取引装置の状態
と、この精査実行対象の自動取引装置と同じ場所に設置
されている他の自動取引装置の状態に応じて精査実行の
可否を判断することを特徴とする自動取引装置の精査実
行システム。2. The automatic scrutiny system for an automatic transaction device according to claim 1, wherein the confirmation means is installed in the same location as the state of the scrutiny execution target automatic transaction device and the scrutiny execution target automatic transaction device. A scrutiny execution system for an automatic transaction device, which determines whether or not scrutiny can be performed according to the state of another automatic transaction device. 【請求項３】 請求項１記載の自動取引装置の自動精査
システムにおいて、 前記確認手段は、精査実行対象の自動取引装置と同じ場
所に設置されている自動取引装置の稼働台数に応じて精
査実行の可否を確認することを特徴とする自動取引装置
の自動精査システム。3. The automatic scrutiny system for an automatic transaction device according to claim 1, wherein the confirmation means performs the scrutiny according to the number of operating automatic transaction devices installed at the same location as the automatic transaction device to be scrutinized. An automatic scrutiny system for an automatic transaction device, characterized by confirming whether or not 【請求項４】 請求項１記載の自動取引装置の自動精査
システムにおいて、 前記確認手段は、精査実行対象の自動取引装置の使用頻
度に応じて精査実行の可否を確認することを特徴とする
自動取引装置の自動精査システム。4. The automatic scrutiny system for an automatic transaction device according to claim 1, wherein the confirmation means confirms whether or not the scrutiny can be performed according to the frequency of use of the automatic transaction device targeted for scrutiny. Automatic scrutiny system for trading equipment. 【請求項５】 請求項１記載の自動取引装置の自動精査
システムにおいて、 前記確認手段は、精査実行対象の自動取引装置およびこ
の自動取引装置と同じ場所に設置されている自動取引装
置の有高に応じて精査実行の可否を確認することを特徴
とする自動取引装置の自動精査システム。5. The automatic scrutiny system for an automatic transaction device according to claim 1, wherein the confirming means has an automatic transaction device to be scrutinized and an automatic transaction device installed at the same place as the automatic transaction device. An automatic scrutiny system for an automatic transaction device, which confirms whether or not scrutiny can be performed according to the above. 【請求項６】 請求項１記載の自動取引装置の自動精査
システムにおいて、 前記確認手段は、精査実行対象の自動取引装置と同じ場
所に設置されている自動取引装置の稼働台数と、この精
査実行対象の自動取引装置の使用頻度の情報を組み合わ
せて、精査実行の可否を確認することを特徴とする自動
取引装置の自動精査システム。6. The automatic scrutiny system for an automatic transaction device according to claim 1, wherein the confirmation means is the number of operating automatic transaction devices installed at the same location as the automatic transaction device to be scrutinized and the execution of this scrutiny. An automatic scrutiny system for an automatic transaction device, characterized by confirming whether or not scrutiny can be performed by combining information on the frequency of use of the target automatic transaction device. 【請求項７】 請求項１記載の自動取引装置の自動精査
システムにおいて、 前記上位装置は、監視端末であることを特徴とする自動
取引装置の自動精査システム。7. The automatic inspection system for an automatic transaction device according to claim 1, wherein the higher-level device is a monitoring terminal. 【請求項８】 請求項１記載の自動取引装置の自動精査
システムにおいて、 前記上位装置は、ホストであることを特徴とする自動取
引装置の自動精査システム。8. The automatic inspection system for an automatic transaction device according to claim 1, wherein the host device is a host.
JP1212596A 1996-01-26 1996-01-26 Automatic inspection system for automatic transaction equipment Expired - Fee Related JP3004202B2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
JP1212596A JP3004202B2 (en) 1996-01-26 1996-01-26 Automatic inspection system for automatic transaction equipment
TW085110499A TW376482B (en) 1996-01-26 1996-08-29 Automatic review system for automatic teller machine
KR1019970002069A KR100339504B1 (en) 1996-01-26 1997-01-24 Automatic Inspection System of Automatic Transaction Device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP1212596A JP3004202B2 (en) 1996-01-26 1996-01-26 Automatic inspection system for automatic transaction equipment

Publications (2)

Publication Number Publication Date
JPH09204557A true JPH09204557A (en) 1997-08-05
JP3004202B2 JP3004202B2 (en) 2000-01-31

Family

ID=11796827

Family Applications (1)

Application Number Title Priority Date Filing Date
JP1212596A Expired - Fee Related JP3004202B2 (en) 1996-01-26 1996-01-26 Automatic inspection system for automatic transaction equipment

Country Status (3)

Country Link
JP (1) JP3004202B2 (en)
KR (1) KR100339504B1 (en)
TW (1) TW376482B (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2011118835A (en) * 2009-12-07 2011-06-16 Omron Corp Medium issuing machine

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106971454A (en) * 2017-04-13 2017-07-21 深圳怡化电脑股份有限公司 Fault detection method, device and the fault alarm safeguarded are installed for ATM

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2011118835A (en) * 2009-12-07 2011-06-16 Omron Corp Medium issuing machine

Also Published As

Publication number Publication date
JP3004202B2 (en) 2000-01-31
KR970059969A (en) 1997-08-12
KR100339504B1 (en) 2002-08-14
TW376482B (en) 1999-12-11

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