JP2012039638A - 統合された電話呼び出しとコンテキスト通知の機構 - Google Patents
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- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/66—Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
- H04M1/663—Preventing unauthorised calls to a telephone set
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- H04—ELECTRIC COMMUNICATION TECHNIQUE
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- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
- H04M1/2478—Telephone terminals specially adapted for non-voice services, e.g. email, internet access
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
- H04M1/575—Means for retrieving and displaying personal data about calling party
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72469—User interfaces specially adapted for cordless or mobile telephones for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/04—Recording calls, or communications in printed, perforated or other permanent form
- H04M15/06—Recording class or number of calling, i.e. A-party or called party, i.e. B-party
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42382—Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2038—Call context notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/65—Aspects of automatic or semi-automatic exchanges related to applications where calls are combined with other types of communication
- H04M2203/652—Call initiation triggered by text message
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/65—Aspects of automatic or semi-automatic exchanges related to applications where calls are combined with other types of communication
- H04M2203/654—Pre, in or post-call message
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/04—Special services or facilities for emergency applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/5322—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording text messages
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
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Abstract
【解決手段】発呼者は、ユーザインターフェース上の機構を使用して、発呼者側コンピューティングシステムに、被呼者側コンピューティングシステムに電話を掛けるように命令する。また同じユーザインターフェースを使用して、発呼者は、たとえば電話呼び出しの主題、重要度および/または種類など、電話呼び出しについての何らかのコンテキスト情報を識別する。次いで、発呼者側コンピューティングシステムは、被呼者に対する電話会話への参加招待と、ユーザによって入力された通話コンテキストの識別情報の両方を含む通話招待データ構造体を構築する。通話招待データ構造体を受信すると、被呼者側コンピューティングシステムは、通話コンテキストの識別情報を読み出し、次いで、電話呼び出しについてのコンテキストに基づいて適切な処置を取る。
【選択図】図2
Description
Claims (9)
- 発呼者側コンピューティングシステムと被呼者側コンピューティングシステムとの間の電話会話を伝達することができるネットワークにおいて、前記発呼者側および前記被呼者側コンピューティングシステムに電話呼び出しに関するコンテキストを伝達するための方法であって、
前記発呼者側コンピューティングシステムが、前記被呼者側コンピューティングシステムへ電話呼び出しを行うべきことを示す指示を受信する動作と、
前記発呼者側コンピューティングシステムが、前記電話呼び出しに関するコンテキストのユーザ入力された識別情報を受信する動作と、
前記発呼者側コンピューティングシステムが、被呼者を電話会話へ参加させるための参加招待と、前記電話呼び出しの前記コンテキストの前記ユーザ入力された識別情報との双方を含む、通話招待データ構造体を構築する動作と、
前記発呼者側コンピューティングシステムが、前記通話招待データ構造体を前記被呼者側コンピューティングシステムに送信する動作と、
前記被呼者側コンピューティングシステムが、前記通話招待データ構造体を受信する動作と、
前記被呼者側コンピューティングシステムが、前記通話招待データ構造体から前記電話呼び出しの前記コンテキストの前記識別情報を読み出す動作と、
前記通話招待データ構造体からの前記電話呼び出しの前記コンテキストの前記識別情報に応答して1つまたは複数のアクションを前記被呼者側コンピューティングシステムに実行させるための1つまたは複数の規則を、前記被呼者側コンピューティングシステムにおいてユーザが定義することを可能にする動作と、
前記被呼者側コンピューティングシステムが、前記電話呼び出しの前記コンテキストに応じて、および前記1つまたは複数の規則に基づいて、1つまたは複数のアクションを自動的に行う動作と
を含むことを特徴とする方法。 - 前記1つまたは複数の規則は、前記電話会話の予測される主題と、前記電話会話の予想される重要度と、前記電話会話が私用か仕事関連かを示す指示と、1または複数のユーザ定義された時間期間とを含むグループから選択された1つまたは複数の基準に基づくことを特徴とする請求項1に記載の方法。
- 前記被呼者側コンピューティングシステムによって行われる前記1つまたは複数のアクションは、前記1つまたは複数の規則によって指定された前記1つまたは複数の基準を満たさない呼び出しを自動的に拒否する動作を含むことを特徴とする請求項2に記載の方法。
- 前記被呼者側コンピューティングシステムによって行われる前記1つまたは複数のアクションは、前記呼び出しを拒否した理由を示す指示を提供するメッセージを前記発呼者側コンピューティングシステムに自動的に送信する動作をさらに含むことを特徴とする請求項3に記載の方法。
- 前記被呼者側コンピューティングシステムによって行われる前記1つまたは複数のアクションは、前記1つまたは複数の規則によって指定された前記1つまたは複数の基準を満たす呼び出しを自動的に再ルーティングする動作を含むことを特徴とする請求項2に記載の方法。
- 発呼者側コンピューティングシステムと被呼者側コンピューティングシステムとの間の電話会話を伝達することができるネットワークにおいて、前記被呼者側コンピューティングシステムが電話呼び出しを受信したことに応答して、該受信した電話呼び出しに関して伝達されたコンテキストに応じたアクションを取るための方法を、前記被呼者側コンピューティングシステムに実行させるためのプログラムであって、前記方法は、
前記電話呼び出しの電話会話に被呼者を参加させるための参加招待と、前記電話呼び出しのコンテキストの識別情報との双方を含む通話招待データ構造体の受信を検知する動作と、
前記通話招待データ構造体から、前記電話呼び出しの前記コンテキストの前記識別情報を読み出す動作と、
前記被呼者側コンピューティングシステム上に、前記通話招待データ構造体からの前記電話呼び出しの前記コンテキストの前記識別情報の表示と、前記電話呼び出しを受け付けるための機構と、前記電話呼び出しを拒否するための機構とを含む、ユーザインターフェースを表示させる動作と、
前記通話招待データ構造体からの前記電話呼び出しの前記コンテキストの前記識別情報に応答して前記被呼者側コンピューティングシステムに1つまたは複数のアクションを自動的に実行させるための1つまたは複数の規則を、ユーザが定義することを可能にする動作と、
前記電話呼び出しの前記コンテキストに応じて、および前記1つまたは複数の規則に基づいて、1つまたは複数のアクションを自動的に行う動作と
を含み、前記1つまたは複数の規則は、前記電話会話の予測される主題と、前記電話会話の予想される重要度と、前記電話会話が私用か仕事関連かを示す指示と、1または複数のユーザ定義された時間期間とを含むグループから選択された1つまたは複数の基準に基づくことを特徴とするプログラム。 - 前記被呼者側コンピューティングシステムによって行われる前記1つまたは複数のアクションは、前記1つまたは複数の規則によって指定された前記1つまたは複数の基準を満たさない呼び出しを自動的に拒否する動作を含むことを特徴とする請求項6に記載のプログラム。
- 前記被呼者側コンピューティングシステムによって行われる前記1つまたは複数のアクションは、前記呼び出しを拒否した理由を示す指示を提供するメッセージを前記発呼者側コンピューティングシステムに自動的に送信する動作をさらに含むことを特徴とする請求項7に記載のプログラム。
- 前記被呼者側コンピューティングシステムによって行われる前記1つまたは複数のアクションは、前記1つまたは複数の規則によって指定された前記1つまたは複数の基準を満たす呼び出しを自動的に再ルーティングする動作を含むことを特徴とする請求項7に記載のプログラム。
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US10/835,823 US6977993B2 (en) | 2004-04-30 | 2004-04-30 | Integrated telephone call and context notification mechanism |
US10/835,823 | 2004-04-30 |
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JP2007510692A Division JP2007535861A (ja) | 2004-04-30 | 2004-07-30 | 統合された電話呼び出しとコンテキスト通知の機構 |
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JP2012039638A true JP2012039638A (ja) | 2012-02-23 |
JP5284435B2 JP5284435B2 (ja) | 2013-09-11 |
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JP2007510692A Pending JP2007535861A (ja) | 2004-04-30 | 2004-07-30 | 統合された電話呼び出しとコンテキスト通知の機構 |
JP2011206201A Expired - Fee Related JP5284435B2 (ja) | 2004-04-30 | 2011-09-21 | 統合された電話呼び出しとコンテキスト通知の機構 |
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US (4) | US6977993B2 (ja) |
EP (1) | EP1629663A4 (ja) |
JP (2) | JP2007535861A (ja) |
KR (1) | KR101153102B1 (ja) |
CN (1) | CN1810020B (ja) |
WO (1) | WO2005112421A1 (ja) |
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US6977993B2 (en) | 2005-12-20 |
KR20070011059A (ko) | 2007-01-24 |
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EP1629663A1 (en) | 2006-03-01 |
US20060034432A1 (en) | 2006-02-16 |
KR101153102B1 (ko) | 2012-06-04 |
EP1629663A4 (en) | 2014-11-05 |
US7477730B2 (en) | 2009-01-13 |
JP2007535861A (ja) | 2007-12-06 |
CN1810020A (zh) | 2006-07-26 |
JP5284435B2 (ja) | 2013-09-11 |
WO2005112421A1 (en) | 2005-11-24 |
US7194070B2 (en) | 2007-03-20 |
US20070153998A1 (en) | 2007-07-05 |
US20050271189A1 (en) | 2005-12-08 |
US7062021B2 (en) | 2006-06-13 |
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