JP2009535904A - 未応答電話呼出しのeメール通知のためのシステムおよび方法 - Google Patents
未応答電話呼出しのeメール通知のためのシステムおよび方法 Download PDFInfo
- Publication number
- JP2009535904A JP2009535904A JP2009507740A JP2009507740A JP2009535904A JP 2009535904 A JP2009535904 A JP 2009535904A JP 2009507740 A JP2009507740 A JP 2009507740A JP 2009507740 A JP2009507740 A JP 2009507740A JP 2009535904 A JP2009535904 A JP 2009535904A
- Authority
- JP
- Japan
- Prior art keywords
- call
- telephone
- unanswered
- notification
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/224—Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42195—Arrangements for calling back a calling subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/0054—Services and arrangements where telephone services are combined with data services where the data service is an electronic mail service
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2016—Call initiation by network rather than by subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
- H04M2203/4536—Voicemail combined with text-based messaging
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/65—Aspects of automatic or semi-automatic exchanges related to applications where calls are combined with other types of communication
- H04M2203/651—Text message transmission triggered by call
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- General Engineering & Computer Science (AREA)
- Telephonic Communication Services (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
Description
Claims (10)
- 電話呼出しを処理する方法であって、
Eメール通知を受信するように登録された電話番号に対する前記電話呼出しが未応答であると判定された場合に、前記電話呼出しのEメール通知を作成するステップと、
登録された電話番号に関連する情報に基づいて前記Eメール通知を送るステップと
を含む方法。 - 前記電話番号に関連するデータベース・レコードに基づいて、前記電話番号がEメール通知を受信するように登録されるかどうかを判定するステップをさらに含み、
前記作成するステップが、前記電話呼出しが未応答であると判定され、かつ前記電話番号がEメール通知を受信するように登録されると前記判定するステップが判定した場合に、前記Eメール通知を作成する請求項1に記載の方法。 - 前記Eメール通知が、発呼者番号、発呼者名、呼出しの時間、呼出しの日付、ボイス・メッセージのオーディオ・ファイル、およびボイス・メッセージのテキストのうちの少なくとも1つを含む請求項2に記載の方法。
- 前記判定するステップが、
前記電話番号に基づいてデータベースからデータベース・レコードを得るステップであって、前記データベース・レコードが、前記電話番号がEメール通知を受信するように登録されるかどうかを示す呼出し処理命令、前記呼出しが未応答となるという表示、Eメール・アドレス、および前記Eメール通知をいつ送るかについての命令のうちの少なくとも1つを含むステップ
を含む請求項2に記載の方法。 - 電話呼出しを処理するシステムであって、
Eメール通知を受信するように登録された電話番号に対する前記電話呼出しが未応答であると判定された場合に、前記電話呼出しのEメール通知を作成し、登録された電話番号に関連する情報に基づいて前記Eメール通知を送るインテリジェント・プロセッサ(26)
を備えるシステム。 - 前記Eメール通知が、発呼者番号、発呼者名、呼出しの時間、呼出しの日付、ボイス・メッセージのオーディオ・ファイル、およびボイス・メッセージのテキストのうちの少なくとも1つを含む請求項5に記載のシステム。
- 前記電話番号に基づいてデータベースからデータベース・レコードを得るサービス制御ポイントSCP(24)であって、前記データベース・レコードが、前記電話番号がEメール通知を受信するように登録されるかどうかを示す呼出し処理命令を含むサービス制御ポイントSCP(24)と、
前記電話呼出しを受信し、前記呼出し処理命令に基づいて、前記インテリジェント・プロセッサと、前記電話番号に関連する端末の少なくとも一方に前記電話呼出しを転送し、前記呼出しが未応答であると判定するサービス交換ポイントSSP(18)と
をさらに備え、
前記インテリジェント・プロセッサが、前記呼出しを未応答であると前記SSPが判定し、かつ前記電話番号がEメール通知を受信するように登録されることを前記呼出し処理命令が示す場合に、前記Eメール通知を作成する請求項5に記載のシステム。 - 前記SSPが、前記呼出し処理命令に基づいて前記端末に前記電話呼出しを転送し、前記呼出しが未応答である場合に前記呼出しを未応答と判定する請求項7に記載のシステム。
- 前記SSPが、前記呼出しが未応答となることを示す前記呼出し処理命令に基づいて、前記呼出しを未応答と判定する請求項7に記載のシステム。
- 前記インテリジェント・プロセッサからEメール通知を受信し、前記Eメール通知を格納し、前記Eメール通知をEメール・アドレスに転送するEメール・サーバ(50)
をさらに備える請求項7に記載のシステム。
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN2006100927200A CN101064753B (zh) | 2006-04-28 | 2006-04-28 | 未应答电话呼叫的电子邮件通知***和方法 |
CN200610092720.0 | 2006-04-28 | ||
PCT/US2007/009654 WO2007127139A1 (en) | 2006-04-28 | 2007-04-19 | System and method for email notification of unanswered telephone calls |
Publications (2)
Publication Number | Publication Date |
---|---|
JP2009535904A true JP2009535904A (ja) | 2009-10-01 |
JP4908580B2 JP4908580B2 (ja) | 2012-04-04 |
Family
ID=38481631
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP2009507740A Expired - Fee Related JP4908580B2 (ja) | 2006-04-28 | 2007-04-19 | 未応答電話呼出しのeメール通知のためのシステムおよび方法 |
Country Status (6)
Country | Link |
---|---|
US (1) | US8055243B2 (ja) |
EP (1) | EP2014074B1 (ja) |
JP (1) | JP4908580B2 (ja) |
KR (1) | KR101195404B1 (ja) |
CN (1) | CN101064753B (ja) |
WO (1) | WO2007127139A1 (ja) |
Families Citing this family (16)
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US8078204B2 (en) | 2007-11-09 | 2011-12-13 | Google Inc. | Unsuccessful call alert |
US8418056B2 (en) * | 2008-01-18 | 2013-04-09 | Research In Motion Limited | Method and apparatus for checkout transition in an e-commerce application |
CN101540796A (zh) * | 2008-03-21 | 2009-09-23 | 鸿富锦精密工业(深圳)有限公司 | 通信装置及其通信方法 |
US8375100B1 (en) | 2008-06-05 | 2013-02-12 | United Services Automobile Association (Usaa) | Systems and methods for sending consolidated electronic mail messages |
US20100111270A1 (en) * | 2008-10-31 | 2010-05-06 | Vonage Holdings Corp. | Method and apparatus for voicemail management |
DE102009006489A1 (de) * | 2009-01-28 | 2010-07-29 | Vodafone Holding Gmbh | Verfahren zur Weiterleitung von Sprachnachrichten als E-Mail |
CN101938577A (zh) * | 2010-09-08 | 2011-01-05 | 无锡中星微电子有限公司 | 网间网络设备及网间通讯方法 |
EP2461550A1 (en) * | 2010-12-01 | 2012-06-06 | Alcatel Lucent | Periodic notification of failed calls in a communication network |
CN102695134B (zh) * | 2011-03-22 | 2017-06-06 | 富泰华工业(深圳)有限公司 | 语音短信***及其处理方法 |
US8750465B2 (en) * | 2011-04-29 | 2014-06-10 | Private Group Networks, Inc. | Voice message communication method and system |
CN103096263A (zh) * | 2011-10-27 | 2013-05-08 | 中兴通讯股份有限公司 | 消息的发送方法及装置 |
KR20140089871A (ko) * | 2013-01-07 | 2014-07-16 | 삼성전자주식회사 | 대화형 서버, 그 제어 방법 및 대화형 시스템 |
US10200328B2 (en) | 2013-03-14 | 2019-02-05 | Microsoft Technology Licensing, Llc | Reminder views for facilitating draft reminders |
CN106792577A (zh) * | 2015-11-23 | 2017-05-31 | 中国电信股份有限公司 | 用于提示接收电子信息的方法和*** |
CN107360554B (zh) * | 2017-06-27 | 2021-03-23 | 上海啦米信息科技有限公司 | 一种突发事件的应急通知方法 |
US11563846B1 (en) * | 2022-05-31 | 2023-01-24 | Intuit Inc. | System and method for predicting intelligent voice assistant content |
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- 2006-10-23 US US11/584,599 patent/US8055243B2/en not_active Expired - Fee Related
-
2007
- 2007-04-19 WO PCT/US2007/009654 patent/WO2007127139A1/en active Application Filing
- 2007-04-19 EP EP07755792.4A patent/EP2014074B1/en not_active Not-in-force
- 2007-04-19 KR KR1020087026070A patent/KR101195404B1/ko active IP Right Grant
- 2007-04-19 JP JP2009507740A patent/JP4908580B2/ja not_active Expired - Fee Related
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Also Published As
Publication number | Publication date |
---|---|
EP2014074B1 (en) | 2016-08-03 |
KR20090010966A (ko) | 2009-01-30 |
WO2007127139A1 (en) | 2007-11-08 |
KR101195404B1 (ko) | 2012-10-29 |
JP4908580B2 (ja) | 2012-04-04 |
EP2014074A1 (en) | 2009-01-14 |
CN101064753A (zh) | 2007-10-31 |
US8055243B2 (en) | 2011-11-08 |
US20070263841A1 (en) | 2007-11-15 |
CN101064753B (zh) | 2011-11-30 |
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