EP1309214B1 - Remise de données de tests de fonctionnement, d'auto test et de performance à un réseau mobile en réponse à un message de demande crypté - Google Patents

Remise de données de tests de fonctionnement, d'auto test et de performance à un réseau mobile en réponse à un message de demande crypté Download PDF

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Publication number
EP1309214B1
EP1309214B1 EP01309352A EP01309352A EP1309214B1 EP 1309214 B1 EP1309214 B1 EP 1309214B1 EP 01309352 A EP01309352 A EP 01309352A EP 01309352 A EP01309352 A EP 01309352A EP 1309214 B1 EP1309214 B1 EP 1309214B1
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EP
European Patent Office
Prior art keywords
mobile station
related data
performance
fault
network
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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EP01309352A
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German (de)
English (en)
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EP1309214A1 (fr
Inventor
Tapio Koivukangas
Timo P Tervo
Vesa Luiro
Seppo Salow
Antti Hayrynen
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Nokia Oyj
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Nokia Oyj
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Publication date
Priority to AT01309352T priority Critical patent/ATE465606T1/de
Application filed by Nokia Oyj filed Critical Nokia Oyj
Priority to DE60141905T priority patent/DE60141905D1/de
Priority to ES01309352T priority patent/ES2341314T3/es
Priority to EP01309352A priority patent/EP1309214B1/fr
Priority to JP2003543329A priority patent/JP4268047B2/ja
Priority to CNB028264762A priority patent/CN100481990C/zh
Priority to PCT/IB2002/004037 priority patent/WO2003041422A2/fr
Priority to AU2002341258A priority patent/AU2002341258A1/en
Priority to KR1020047006704A priority patent/KR100914685B1/ko
Priority to CA002465747A priority patent/CA2465747A1/fr
Priority to US10/493,843 priority patent/US7369846B2/en
Priority to BR0213873-5A priority patent/BR0213873A/pt
Publication of EP1309214A1 publication Critical patent/EP1309214A1/fr
Application granted granted Critical
Publication of EP1309214B1 publication Critical patent/EP1309214B1/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q9/00—Arrangements in telecontrol or telemetry systems for selectively calling a substation from a main station, in which substation desired apparatus is selected for applying a control signal thereto or for obtaining measured values therefrom

Definitions

  • This invention relates generally to radiotelephones and, in particular, to radiotelephones or mobile stations, such as those capable of operation with a cellular network, and that are further capable of executing a self-test and other diagnostic procedures and recording the results.
  • a persistent problem in the mobile station market has been the occurrence of a so-called No Fault Found (NFF) indication after a user or subscriber returns a purportedly nonfunctioning or malfunctioning mobile station to a dealer or to a network service provider.
  • NFF No Fault Found
  • the subscriber may report that the mobile station exhibits a particular problem or failure mode; however, a technician at a repair depot or center is unable to find any type of malfunction or problem with the returned mobile station, and must issue a NFF report.
  • the problem experienced by the subscriber may actually be the result of some temporary problem experienced by the wireless network itself, and not by the mobile station. For example, some network problem may cause the mobile station to repeatedly drop calls, or to be unable to obtain service.
  • US 6,088,588 discloses a method for monitoring network performance and diagnosing problems in network coverage.
  • a wireless terminal transmits information relating to its communications with the network to the network, which is used for system performance analysis to support and trouble-shoot operation of the network.
  • PPCs Product Performance Counters
  • Disclosed heroin is a method for operating a mobile station, comprising: during the operation of the mobile station within a network, determining and storing a set of performance-related data in the mobile station, said performance-related data comprising information that represents both normal_and abnormal conditions in the network and in the mobile station; responsive to an occurrence of a triggering event, transmitting the set or a sub-set of the performance-related data to a computer for analysis; and receiving at the mobile station a message for informing a user of the analysis; characterized in that the triggering event is comprised of a receipt by the mobile station of an encrypted message to transmit the set or sub-set of the performance-related data, and further comprising decrypting the received message using an associated public key stored in the mobile station and transmitting the set or the sub-set of the performance-related data only in response to correctly decrypting the encrypted message, further wherein the public key stored in the mobile station is one
  • the performance-related data can be stored in counters and registers, or in memory locations that are managed so as to function as counters and registers.
  • the performance-related data can include a count of dropped calls, and/or an indication of a result of a mobile station self-test mode of operation.
  • the mobile station can respond to the triggering event message by transmitting the set or sub-set of the PPC data in an encrypted or in an unencrypted format to the network.
  • the step of transmitting the set or a sub-set of the performance-related data can include steps of receiving the transmitted set or sub-set of the performance-related data at a control center associated with a network service provider and/or at a (remote) diagnostic center, or at a local computer; and then analyzing the data with the computer to determine an indication of an occurrence of at least one of a fault in the mobile station, a fault in a system of the network service provider, or a no fault condition.
  • An optional step transmits the determined indication to the mobile station.
  • the analysis may further include determining statistical information regarding a population of mobile stations.
  • the step of analyzing the performance-related data may be performed in combination with at least one of wireless network performance data or information obtained from a user of the mobile station.
  • the mobile station 10 may be, but is not limited to, a cellular telephone or a personal communicator.
  • the mobile station 10 includes an antenna 12 for transmitting signals to and for receiving signals from a base site or base station 30.
  • the base station 30 can be a part of a cellular network comprising a wireless network provider system 32, also referred to herein for simplicity as a wireless network 32, that further includes a mobile switching center (MSC) 34.
  • the MSC 34 provides a connection to landline trunks when the mobile station 10 is involved in a call.
  • a network control center 33 may also be provided, the network control center 33 being coupled to the MSC 34 for controlling the operation of the network provider system 32, as well as for receiving information from the mobile station 10 via the base station 30.
  • the network control center 33 could be connected at one or more other points within the network provider system 32.
  • the mobile station includes a modulator (MOD) 14A, a transmitter 14, a receiver 16, a demodulator (DEMOD) 16A, and a controller 18 that provides signals to and receives signals from the transmitter 14 and receiver 16, respectively.
  • These signals include signalling information in accordance with the air interface standard of the applicable cellular system, and also user speech and/or user generated data.
  • the particular type of air interface standard is not important to the operation of this invention, as the teachings of this invention apply to analog wireless systems (e.g., AMPS systems), as well as digital systems, including time division/multiple access (TDMA) and code division/multiple access (CDMA) systems.
  • AMPS analog wireless systems
  • TDMA time division/multiple access
  • CDMA code division/multiple access
  • the controller 18 also includes the circuitry required for implementing the audio (speech path) and logic functions of the mobile station.
  • the controller 18 may be comprised of a digital signal processor device, a microprocessor device, and various analog to digital converters, digital to analog converters, and other support circuits. The control and signal processing functions of the mobile station are allocated between these devices according to their respective capabilities.
  • a user interface includes a conventional earphone or speaker 17, a conventional microphone 19, a display 20, and a user input device, typically a keypad 22, all of which are coupled to the controller 18.
  • the keypad 22 includes the conventional numeric (0-9) and related keys (#,*) 22a, and other keys 22b used for operating the mobile station 10. These other keys 22b may include, by example, a SEND key, various menu scrolling and soft keys, and a PWR key.
  • the mobile station 10 also includes a removable battery 26 for powering the various circuits that are required to operate the mobile station.
  • the mobile station 10 also includes various memories, shown collectively as the memory 24, wherein are stored a plurality of constants and variables that are used by the controller 18 during the operation of the mobile station.
  • the memory 24 stores the values of wireless system parameters and the number assignment module (NAM).
  • NAM number assignment module
  • An operating program for controlling the operation of controller 18 is also stored in the memory 24 (typically in a ROM device).
  • the operating program in the memory 24 may include routines to present messages and message-related functions to the user on the display 20, typically as various menu items.
  • the memory 24 also includes routines for implementing the mobile station executed methods described below.
  • the memory 24 stores a set of Product Performance Counters (PPCs) 24A, individual ones of which are indicative of some aspect of the operation of the mobile station 10.
  • PPCs Product Performance Counters
  • individual ones of the PPCs 24A could be true counters, such as one to record a number of dropped calls, while others may be considered more as registers for storing some value such as, by example, the magnitude of the received signal strength (RSS) at a time that a particular call is dropped.
  • RSS received signal strength
  • the PPCs 24A provide information regarding the wireless network quality, as well as information regarding the operation of the mobile station 10.
  • the set of PPCs 24A, or a subset thereof are transmitted from the mobile station to the network provider system 32, via a base station 30.
  • the PPCs 24A can be transmitted in response to a request received from the network provider system 32 or from some other requestor, or on command from a user of the mobile station 10, or periodically at some predetermined interval of time, or upon an occurrence of some other triggering event (e.g., reaching a predetermined threshold number of dropped calls within some predetermined interval of operating time.)
  • the use of the PPCs 24A can be especially advantageous when characterizing new wireless specification features and new network application services, such as when a test group or population of mobile stations are deployed in the coverage area of the network provider system 32.
  • the service provider is enabled to collect the PPCs 24A over the air and thereby characterize coverage and other characteristics of interest.
  • Feedback can also be given to the user's of the mobile stations 10, either by transmissions from the network provider for display on the display 20, and/or by other means, such as posting the results on a web page that can be accessed either through a conventional PC or wirelessly by the mobile stations 10.
  • the set or a selected subset of the PPCs 24A can be transferred by the controller 18 via the transmitter 14 using, for example, a Short Message Service (SMS) feature, or by some other message-related feature, such as the Unstructured Supplementary Data Service feature of GSM, or as packet data, such as packet data conforming to the TCP/IP format sent over the internet 37.
  • SMS Short Message Service
  • GSM Unstructured Supplementary Data Service
  • packet data such as packet data conforming to the TCP/IP format sent over the internet 37.
  • the PPCs 24A can be analyzed at the network control center 33 and/or at a remote diagnostic center 38 that is coupled to the network provider system 32 through conventional phone lines (e.g., the Public Switched Telephone Network (PSTN) 36) or through a separate communications network. A connection to the internet 37 can be used for this purpose as well.
  • the remote diagnostic center 38 may be located at the manufacturer of the mobile station 10, or at a sales or service center, or at a research and development center, or at any convenient or desirable location.
  • the network control center 33 may include a failure analysis module (FAM) 33A, such as software running on a PC or mainframe computer.
  • FAM 33A receives as inputs the set or subset of the transmitted PPCs 24A, as well as mobile station self-test results if not a part of the PPCs 24A, an input from the network operator, such as information obtained from the user of the mobile station 10, as well as certain network parameters, such as base station power. Other inputs could be provided as well, such as RF propagation conditions in the service area of the network provider system 32.
  • the FAM 33A processes these inputs using, for example, an expert system or a neural network, and outputs appropriate indications of mobile station/network functionality.
  • These indications can include an indication of a failure of the mobile station 10, an indication of a failure of the network provider system 32, or a no fault found (NFF) indication. It is within the scope of the teaching of this invention to relay the output indication of the FAM 33A back to the mobile station 10, thereby providing the user with a real time or substantially real time failure analysis and fault detection.
  • the user may be informed in a closed-loop manner that based on the PPCs 24A previously transmitted, as well as on information obtained from the network operator, that the mobile station 10 is most likely fully functional (implying that either no fault exists or that the fault lies elsewhere, such as in the network provider system 32), or that the mobile station 10 is most likely experiencing some malfunction.
  • the set of PPCs 24A can include a number of different indications of mobile station functionality including, in addition to a number of dropped calls and/or unsuccessful call origination attempts (as well as signal strength indications), other indications such as the result of internal self-test programs (e.g., memory errors, abnormal program conditions and terminations, etc.), and also data collected periodically during periods of apparent normal operation. This latter indication is useful in establishing a baseline against which other indications can be compared.
  • the PPCs 24A can also include indications of frame error rates, symbol error rates, a number of requests for re-transmission that occur during some interval of time, etc.
  • Step A the mobile station 10 stores the set of PPCs 24A. This step may occur over a considerable period of time during the operation of the mobile station 10.
  • Step B a determination is made if some triggering event has occurred.
  • the triggering event could be, for example, the receipt of a message requesting the mobile station 10 to transmit the set or subset of PPCs 24A, or an input from the user of the mobile station 10, or the expiration of a timer. If the triggering event has not occurred, control passes back to Step A to continue storing and/or updating the set of PPCs 24A.
  • the set or the subset of PPCs 24A are transmitted from the mobile station 10 to the network provider system 32, via the base station 30. It is within the scope of this invention to selectively transmit the PPCs 24A, such as by transmitting only requested PPCs 24A (e.g., requested in a message transmitted to the mobile station 10), or by transmitting only a subset of the PPCs 24A to the network control center 33, while transmitting the complete set of PPCs 24A to the remote diagnostic center 38.
  • the transmitted PPCs 24A may be encrypted prior to transmission, and subsequently decrypted at the receiving location, thereby assuring privacy of the transmitted PPC information.
  • the triggering event message received from the wireless network 32 is encrypted, as discussed in further detail below, and is decrypted by the mobile station 10 after receipt.
  • the PPC response data may or may not be encrypted by the mobile station 10 before transmitting same back towards the wireless network 32.
  • Step C the FAM 33A, or an equivalent system at the remote diagnostic center 38, analyses the PPCs 24A, preferably along with the other information discussed above, such as network related information and/or information obtained by an operator from the user of the mobile station 10.
  • Step D a determination is made as to whether the PPCs 24A (and optional other information) indicate a mobile station fault. If yes, control passes to Step G, while if a mobile station fault is not indicated, a determination is made at Step E if a network fault is indicated. If yes, control passes to Step G, while if a network malfunction is not indicated, a determination is made at Step F that no failure or fault is found (NFF). Control then passes to Step G where a message maybe formatted and sent to the mobile station 10 to indicate to the user the outcome of the PPC analysis.
  • TDMA mobile station 10 may store one or more PPCs that relate to frame and time slot synchronization functions
  • CDMA mobile station may store one or more PPCs that relate to pseudonoise (PN) spreading code correlation functions.
  • PN pseudonoise
  • the PPCs 24A can be employed by the network operator and/or by the manufacturer of the mobile station to obtain statistical data relating to the operation of a population of mobile stations 10. For example, statistical information relating to a number of dropped calls within a certain geographical area (e.g., within a predetermined set of adjacent cells), as a function of received signal strength at the time the calls are dropped, as well as (optionally) the frame error rates being experienced, can be gathered and analyzed by mobile phone type (e.g., the operation of a newer model mobile station can be contrasted to the operation of an older model mobile station.)
  • mobile phone type e.g., the operation of a newer model mobile station can be contrasted to the operation of an older model mobile station.
  • this example can be expanded to cover as well the determination of fault location.
  • the FAM 33A may determine that a fault may lie in the mobile station 10.
  • a fault may lie instead in the base station 30, and not in the mobile stations 10. This is especially true if mobile station self-test results do not indicate a mobile station malfunction.
  • the FAM 33A may still indicate that fault is most likely to be in the mobile station 10, if the mobile station self-test results indicate some mobile station malfunction.
  • the PPC data 24A indicates that the mobile station 10 is dropping calls, and if the associated signal strength indications indicate a weak field strength (weak received signal), but if the mobile station self-test results does not indicate a mobile station malfunction, then the fault may be indicated as being most probably in the network provider system 32.
  • the fault may again be indicated as being most probably in the network provider system 32 (for example, the network may be too heavily loaded, or some network electronic unit is marginal or intermittent.)
  • Steps D and E could be reversed, and the Step G could be bypassed either entirely or selectively (e.g., the user is notified only when the fault is determined to lie in the mobile station 10.)
  • a mobile station data interface 28 can be used to transmit or output the PPCs 24A through a cable or an IR link to a local computer 29 (shown in Fig. 2 ) that has a suitable diagnostic program, similar or identical to the program that operates in the Network Control Center 33 or the Remote Diagnostic Center 38.
  • the local computer 29 could be installed at a point of sale location or a service center, or at any other convenient location, and is enabled to provide rapid feedback to the user as to a possible source of a problem being experienced by the user.
  • the triggering event that causes the controller 18 to transmit the PPCs 24A can be a receipt by the controller 18, through the data interface 28, of an interrogation signal sent from the local computer 29.
  • the wireless network 32 encrypt or "sign" the PPC request message prior to transmitting the message to the mobile station 10.
  • the structure of the PPC request message is not readily determinable by third parties, and thus it becomes less likely that the mobile station 10 would respond to a PPC request message sent from other than an authorized source of PPC request messages. This can be important if the mobile station 10 responds to the requestor using, for example, an SMS message, where the mobile station user would be charged a fee for sending the SMS message.
  • a presently preferred, but certainly not limiting encryption algorithm is one based on RSA.
  • RSA is a public-key cryptosystem developed at MIT in 1977 in an effort to aid in ensuring internet security.
  • a cryptosystem may be considered to be an algorithm that can convert input data into something unrecognizable (encryption), and convert the unrecognizable data back to its original form (decryption).
  • To encrypt data one enters the data ("plaintext") and an encryption key to the encryption portion of the algorithm.
  • To decrypt the "ciphertext,” a proper decryption key is used at the decryption portion of the algorithm.
  • These keys are referred to as a public key and a private key, respectively. For example, to send data from A to B, A looks-up or otherwise has knowledge of the public key of B, and then encrypts the data the using the public key of B.
  • B In order for B to decrypt the received ciphertext, B must use B's private key. If B wishes to respond to A using an encrypted response, B must encrypt the response using A's public key.
  • a public-key cryptosystem such as RSA it is important that a user's private key cannot be determined. This is accomplished through the use of a one-way function. With a one-way function, it is straight-forward to compute a result given certain input values. However, it is extremely difficult, preferably nearly impossible, to determine the original values if one starts with the result.
  • the one-way function used in RSA is multiplication of prime numbers. In general, it is relatively easy to multiply two large prime numbers, but for most very large primes, it is extremely time-consuming to factor them.
  • Public-key cryptography thus constructs a cryptosystem that uses two large prime numbers to form the private key, and the product of the prime numbers to form the public key.
  • a secret, private key (PrvtKey) 35A is stored in the network 32, such as at the network control center 33 or at the remote diagnostic center 38, along with a general public key (GPK) 35B of mobile stations associated with a specific service which, in this case, is the PPC service.
  • the mobile station 10 stores the general public key PubKey is stored in the mobile station 10, such as in a location 24B of the memory 24.
  • PubKey is stored in the mobile station 10, such as in a location 24B of the memory 24.
  • the mobile station 10 Only in response to decrypting a valid request for PPC data does the mobile station 10 transmit the set or the sub-set of PPC data to the wireless network 32 (Step B of Fig. 4 ).
  • the response could be encrypted by the mobile station 10, although this is not a requirement for most types of response, such as the PPC data response, as there is typically nothing secret or confidential in the response data, or it is otherwise unrecognizable by a third party.
  • the mobile station 10 could store n separate public keys corresponding to a set of n different applications. In this manner the mobile station 10 responds to a given application initiated by the wireless network 32 only if the triggering event, e.g., the receipt of a valid message and an optional data set, can be accurately decrypted using one of the n stored public keys.
  • the triggering event e.g., the receipt of a valid message and an optional data set
  • Fig. 5 shows a system level diagram that includes an over the air activation (OTA) system in accordance with an aspect of these teachings.
  • the service layer 60 includes an OTA server running OTA software (SW) 66 that communicates with a global systems service data base 68.
  • the web server layer 62 is populated with web servers 70
  • the client layer 64 is populated with PCs and/or workstations, generally referred to as terminals 72, that are located at, for example, research and development (R&D) facilities, customer support locations and point of sale (POS) locations.
  • the terminals 72 communicate with the OTA server 66 via the internet or some other network through the web server layer 62.
  • the PPC data set is obtained from the mobile station 10 using an encrypted PPC request message sent from the OTA server 66.
  • the retrieved information can then be stored in the global data base 68 and/or it can be provided to one or more of the terminals 72 at the client layer 64 for review and analysis.
  • Fig. 6 shows a logic flow diagram of an exemplary PPC retrieval method in accordance with these teachings.
  • customer calls a help line to report a perceived problem with the customer's mobile station 10. This call by the customer could as well be made through the internet 37, and need not be a voice call.
  • Steps B and C a dialogue is conducted with the customer concerning the assumed fault in the customer's mobile station 10
  • Step D a trigger SMS message is sent to the customer's mobile station 10 to elicit the sending of the PPC data. All or part of the trigger SMS message could be encrypted, such as by using the RSA encryption technique discussed above.
  • Step E a determination is made if the PPC data will be transmitted by prompting the customer as to whether the PPC data should be transmitted.
  • the sending of the PPC data could be free of charge to the customer, or a fee might be involved. If the customer elects not to transmit the PPC data, control returns to Step B to continue the dialog with the customer. If the customer indicates that the PPC data is to be transmitted, control passes to Step F to transmit all or a sub-set of the PPC data from the mobile station 10, via the OTA SW 66, and the data is stored into a PPC data base at the wireless network 32.
  • the PPC data base may be the global data base 68 shown in Fig. 5 .
  • the PPC data base is queried for the PPC data from the mobile station 10 and the data is analyzed.
  • the results of the analyses can be passed back to the help line using a web tool at Step I for verbally informing the customer of the result, or the results could be sent to the customer over the internet 37 via the web server layer 62 of Fig. 5 . If necessary, the web tool at Step I may directly query the PPC data base at Step J.
  • the end result is an improvement in the diagnosis of the customer's perceived mobile station fault, a reduction in cost for the network operator 32 and possibly also the manufacturer of the mobile station 10, and an improvement in customer satisfaction.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
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Claims (15)

  1. Procédé de fonctionnement d'une station mobile (10), comprenant :
    pendant le fonctionnement de la station mobile au sein d'un réseau, la détermination et le stockage d'un ensemble de données (24A) liées à la performance dans la station mobile, lesdites données liées à la performance comprenant des informations qui représentent à la fois des conditions normales et anormales dans le réseau et dans la station mobile ;
    en réponse à une occurrence d'un événement de déclenchement, la transmission de l'ensemble ou d'un sous-ensemble des données liées à la performance à un ordinateur (33A) pour analyse ; et
    la réception au niveau de la station mobile d'un message pour informer un utilisateur de l'analyse ;
    caractérisé en ce que l'événement de déclenchement est composé d'une réception par la station mobile d'un message crypté indiquant de transmettre l'ensemble ou le sous-ensemble des données liées à la performance, et comprenant en outre le décryptage du message reçu en utilisant une clé publique associée stockée dans la station mobile et la transmission de l'ensemble ou du sous-ensemble des données liées à la performance uniquement en réponse à un décryptage correct du message crypté,
    dans lequel en outre la clé publique stockée dans la station mobile est une clé d'un ensemble de clés publiques stockées dans la station mobile, dans lequel des éléments individuels de l'ensemble de clés publiques sont associés à des applications exécutables par la station mobile en coopération avec une commande cryptée et/ou d'un ensemble de données cryptées reçus du réseau sans fil qui sont décryptées par la station mobile en utilisant une clé de l'ensemble de clés publiques.
  2. Procédé selon la revendication 1, dans lequel les données liées à la performance sont stockées dans des compteurs et des registres.
  3. Procédé selon la revendication 1 ou 2, dans lequel les données liées à la performance sont composées d'un décompte d'appels rompus.
  4. Procédé selon la revendication 1 ou 2, dans lequel les données liées à la performance sont composées d'une indication d'un résultat du mode de fonctionnement en autotest de la station mobile.
  5. Procédé selon l'une quelconque des revendications précédentes, dans lequel l'ordinateur se trouve dans un centre de contrôle associé à un fournisseur de service de réseau, et dans lequel l'ordinateur détermine, pour la station mobile, une indication d'une occurrence d'une défaillance dans la station mobile, d'une défaillance dans un système du fournisseur de service réseau, et/ou d'un état sans défaillance.
  6. Procédé selon la revendication 5, dans lequel la réception comprend en outre la mise à disposition de l'indication pour un utilisateur de la station mobile.
  7. Procédé selon l'une quelconque des revendications 1 à 4, dans lequel l'ordinateur se trouve dans un centre de diagnostic à distance, et dans lequel l'ordinateur détermine, pour la station mobile, une indication d'une occurrence d'une défaillance dans la station mobile, d'une défaillance dans un système du fournisseur de service réseau, et/ou d'un état sans défaillance.
  8. Procédé selon la revendication 7, dans lequel la réception comprend en outre la mise à disposition de l'indication pour un utilisateur de la station mobile individuelle.
  9. Station mobile (10) comprenant un émetteur-récepteur sans fil (14, 16) destiné à établir des communications bidirectionnelles avec un réseau sans fil (32), ladite station mobile comprenant en outre une mémoire (24) et un contrôleur (18) couplé à ladite mémoire et audit émetteur-récepteur, ledit contrôleur étant conçu pour déterminer, pendant le fonctionnement de ladite station mobile, un ensemble de données liées à la performance et pour stocker ledit ensemble déterminé de données (24A) liées à la performance dans ladite mémoire, dans laquelle lesdites données liées à la performance comprennent des informations qui représentent à la fois des conditions normales et anormales dans le réseau et dans la station mobile, ledit contrôleur réagissant à une occurrence d'un événement de déclenchement en transmettant ledit ensemble ou un sous-ensemble desdites données liées à la performance à un ordinateur (33A) pour analyse ;
    caractérisée en ce que l'événement de déclenchement comprend une réception par la station mobile d'un message crypté indiquant de transmettre l'ensemble ou le sous-ensemble de données liées à la performance, et en ce que ledit contrôleur réagit à la réception du message en décryptant le message reçu en utilisant une clé publique (24B) associée stockée dans la station mobile et en transmettant l'ensemble ou le sous-ensemble de données liées à la performance en réponse uniquement à un décryptage correct du message crypté,
    dans laquelle en outre la clé publique stockée dans la station mobile est une clé d'un ensemble de clés publiques stockées dans la station mobile, les éléments individuels de l'ensemble de clés publiques étant associés à des applications exécutables par la station mobile en coopération avec une commande cryptée et/ou d'un ensemble de données cryptées reçus du réseau sans fil, la commande et les données cryptées étant décryptées par la station mobile en utilisant la clé associée de l'ensemble de clés publiques.
  10. Station mobile selon la revendication 9, dans laquelle lesdites données liées à la performance sont stockées dans au moins un des compteurs et registres matériels et des emplacements de mémoire fonctionnant comme des compteurs et de registres.
  11. Station mobile selon la revendication 9 ou 10, dans laquelle lesdites données liées à la performance sont composées d'un décompte d'appels rompus et/ou d'une indication d'un résultat d'un mode de fonctionnement en autotest de la station mobile.
  12. Station mobile selon l'une quelconque des revendications 9 à 11, dans laquelle ledit ordinateur comprend une partie d'un centre de contrôle (33) associé à un fournisseur de service de réseau (32), et dans laquelle l'ordinateur est conçu pour déterminer pour la station mobile, une indication d'une occurrence d'une défaillance dans ladite station mobile, d'une défaillance dans un système dudit fournisseur de service réseau, et/ou d'un état sans défaillance.
  13. Station mobile selon la revendication 12, dans laquelle ledit centre de contrôle est conçu pour transmettre ladite indication audit contrôleur de station mobile par le biais dudit émetteur-récepteur de station mobile.
  14. Station mobile selon l'une quelconque des revendications 9 à 11, dans laquelle ledit ordinateur se trouve dans un centre de diagnostic à distance (3 8), et dans laquelle l'ordinateur est conçu pour déterminer, pour la station mobile, une indication d'une occurrence d'une défaillance dans ladite station mobile, d'une défaillance dans un système dudit fournisseur de service réseau et/ou d'un état sans défaillance.
  15. Station mobile selon la revendication 14, dans laquelle ledit centre de diagnostic est conçu pour transmettre ladite indication audit contrôleur de station mobile par le biais dudit émetteur-récepteur de station mobile.
EP01309352A 2001-11-05 2001-11-05 Remise de données de tests de fonctionnement, d'auto test et de performance à un réseau mobile en réponse à un message de demande crypté Expired - Lifetime EP1309214B1 (fr)

Priority Applications (12)

Application Number Priority Date Filing Date Title
DE60141905T DE60141905D1 (de) 2001-11-05 2001-11-05 Lieferung an Netzwerk von Mobilstationen Funktions- und Selbstleistungs-Testergebnisse als Antwort auf eine verschlüsselte Anfrage
ES01309352T ES2341314T3 (es) 2001-11-05 2001-11-05 Envio de resultados de analisis de auto-rendimiento y operacional de una estacion movil a una red en respuesta a un mensaje de solicitud cifrado.
EP01309352A EP1309214B1 (fr) 2001-11-05 2001-11-05 Remise de données de tests de fonctionnement, d'auto test et de performance à un réseau mobile en réponse à un message de demande crypté
AT01309352T ATE465606T1 (de) 2001-11-05 2001-11-05 Lieferung an netzwerk von mobilstationen funktions- und selbstleistungs-testergebnisse als antwort auf eine verschlüsselte anfrage
CNB028264762A CN100481990C (zh) 2001-11-05 2002-09-30 响应加密请求消息向网络传递移动台操作和自我性能测试结果
PCT/IB2002/004037 WO2003041422A2 (fr) 2001-11-05 2002-09-30 Transmission de resultat de test d'auto-performance et d'operation de station mobile a un reseau en reponse a un message de demande code
JP2003543329A JP4268047B2 (ja) 2001-11-05 2002-09-30 暗号化された要求メッセージに応答したネットワークへの移動局の動作およびセルフ性能テスト結果の送出
AU2002341258A AU2002341258A1 (en) 2001-11-05 2002-09-30 Delivery of mobile station operational and self-performance test results to network in response to encrypted request message
KR1020047006704A KR100914685B1 (ko) 2001-11-05 2002-09-30 암호화된 요구 메시지에 응답하여 이동국의 동작 테스트및 자가 성능테스트 결과를 네트웍에 전달하는 장치 및 방법
CA002465747A CA2465747A1 (fr) 2001-11-05 2002-09-30 Transmission de resultat de test d'auto-performance et d'operation de station mobile a un reseau en reponse a un message de demande code
US10/493,843 US7369846B2 (en) 2001-11-05 2002-09-30 Delivery of mobile station operational and self-performance test results to network in response to encrypted request message
BR0213873-5A BR0213873A (pt) 2001-11-05 2002-09-30 Método para operar uma estação móvel, estação móvel para conduzir as comunicações bidirecionais com a rede sem fio, método para operar a rede de comunicação sem fio, e, método para operar a estação móvel

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EP01309352A EP1309214B1 (fr) 2001-11-05 2001-11-05 Remise de données de tests de fonctionnement, d'auto test et de performance à un réseau mobile en réponse à un message de demande crypté

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EP1309214B1 true EP1309214B1 (fr) 2010-04-21

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EP (1) EP1309214B1 (fr)
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AT (1) ATE465606T1 (fr)
AU (1) AU2002341258A1 (fr)
BR (1) BR0213873A (fr)
CA (1) CA2465747A1 (fr)
DE (1) DE60141905D1 (fr)
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WO (1) WO2003041422A2 (fr)

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CN100481990C (zh) 2009-04-22
KR100914685B1 (ko) 2009-08-28
DE60141905D1 (de) 2010-06-02
ES2341314T3 (es) 2010-06-18
US7369846B2 (en) 2008-05-06
AU2002341258A1 (en) 2003-05-19
WO2003041422A2 (fr) 2003-05-15
WO2003041422A3 (fr) 2004-06-17
ATE465606T1 (de) 2010-05-15
KR20040060967A (ko) 2004-07-06
CA2465747A1 (fr) 2003-05-15
EP1309214A1 (fr) 2003-05-07
US20050113029A1 (en) 2005-05-26
JP2005509380A (ja) 2005-04-07
CN1611088A (zh) 2005-04-27
JP4268047B2 (ja) 2009-05-27
BR0213873A (pt) 2005-04-26

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