DE19982873T1 - Verfahren zum Verbinden von Anrufen - Google Patents
Verfahren zum Verbinden von AnrufenInfo
- Publication number
- DE19982873T1 DE19982873T1 DE19982873T DE19982873T DE19982873T1 DE 19982873 T1 DE19982873 T1 DE 19982873T1 DE 19982873 T DE19982873 T DE 19982873T DE 19982873 T DE19982873 T DE 19982873T DE 19982873 T1 DE19982873 T1 DE 19982873T1
- Authority
- DE
- Germany
- Prior art keywords
- procedure
- connecting calls
- calls
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/58—Arrangements providing connection between main exchange and sub-exchange or satellite
- H04Q3/62—Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
- H04M3/5237—Interconnection arrangements between ACD systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/009—Arrangements for interconnection between switching centres in systems involving PBX or KTS networks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
- H04M2203/6018—Subscriber or terminal logon/logoff
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5158—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with automated outdialling systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13072—Sequence circuits for call signaling, ACD systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13103—Memory
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13176—Common channel signaling, CCS7
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1322—PBX
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13345—Intelligent networks, SCP
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13548—Indexing scheme relating to selecting arrangements in general and for multiplex systems call modeling, e.g. Basic Call State Model
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Physics & Mathematics (AREA)
- Astronomy & Astrophysics (AREA)
- General Physics & Mathematics (AREA)
- Telephonic Communication Services (AREA)
- Exchange Systems With Centralized Control (AREA)
- Sub-Exchange Stations And Push- Button Telephones (AREA)
- Mobile Radio Communication Systems (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
FI980327A FI115434B (fi) | 1998-02-12 | 1998-02-12 | Menetelmä puhelujen välittämiseksi |
PCT/FI1999/000118 WO1999044373A1 (en) | 1998-02-12 | 1999-02-12 | Method of connecting calls |
Publications (1)
Publication Number | Publication Date |
---|---|
DE19982873T1 true DE19982873T1 (de) | 2001-07-26 |
Family
ID=8550835
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
DE19982873T Withdrawn DE19982873T1 (de) | 1998-02-12 | 1999-02-12 | Verfahren zum Verbinden von Anrufen |
Country Status (6)
Country | Link |
---|---|
US (1) | US6671366B1 (de) |
DE (1) | DE19982873T1 (de) |
FI (1) | FI115434B (de) |
NO (1) | NO20003943L (de) |
SE (1) | SE516737C2 (de) |
WO (1) | WO1999044373A1 (de) |
Families Citing this family (19)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
FI109751B (fi) * | 1999-06-28 | 2002-09-30 | Nokia Corp | Menetelmä ja järjestelmä puheluiden automaattiseksi jakamiseksi |
FI110910B (fi) * | 2000-08-22 | 2003-04-15 | Elisa Solutions Oy | Menetelmä ja järjestelmä puhelinvaihteenhoitajan työn helpottamiseksi |
DE10111495A1 (de) * | 2001-03-09 | 2002-09-19 | Siemens Ag | Vorrichtung und Verfahren zum Vermitteln von ankommenden Anrufen an Teilnehmer eines Telekommunikationsnetzes |
EP1241600A1 (de) * | 2001-03-13 | 2002-09-18 | Siemens Schweiz AG | Verfahren und Kommunikationssystem zur Generierung von Antwortmeldungen |
DE60132379T2 (de) * | 2001-11-20 | 2008-12-24 | Telefonaktiebolaget Lm Ericsson (Publ) | Verfahren, vorrichtung und anordnung in einem telekommunikationsnetz zur kontrolle und ermöglichung von erweiterten diensten und benutzerschnittstellen in einem mobiltelefon |
NO317790B1 (no) * | 2001-12-21 | 2004-12-13 | Phonename As | Fremgangsmate og system for kopling av telefonsamtaler i digitale telefonsystemer |
GB2386290B (en) * | 2003-03-14 | 2006-01-04 | Davide Antilli | System and method for the establishment of a connnection between a contact requester and a communications centre |
US20050190744A1 (en) * | 2004-02-27 | 2005-09-01 | Xian-He Sun | Method of informing a callee of an attempted telephone call by means of internet protocol messaging |
FI116554B (fi) * | 2004-05-14 | 2005-12-15 | Elisa Oyj | Menetelmä puhelinvaihdepalvelun toteuttamiseksi |
JP2007013726A (ja) * | 2005-06-30 | 2007-01-18 | Toshiba Corp | サーバ装置 |
JP4550705B2 (ja) * | 2005-09-22 | 2010-09-22 | 株式会社東芝 | サーバ装置 |
US8369265B2 (en) * | 2008-08-07 | 2013-02-05 | Ringcentral, Inc. | Remote call control for mobile telecommunication devices and services |
US20110195694A1 (en) * | 2010-02-08 | 2011-08-11 | Mitel Networks Corporation | Desktop mobile information provider |
US9002350B1 (en) | 2010-09-02 | 2015-04-07 | Ringcentral, Inc. | Unified caller identification across multiple communication modes |
US8369847B1 (en) | 2010-09-13 | 2013-02-05 | Ringcentral, Inc. | Mobile devices having a common communication mode |
US9445250B2 (en) | 2011-01-11 | 2016-09-13 | GreatCall, Inc. | Emergency call placement systems and methods |
US9439054B2 (en) * | 2011-01-11 | 2016-09-06 | GreatCall, Inc. | Emergency call redirection systems and methods |
US8311528B2 (en) | 2011-01-11 | 2012-11-13 | GreatCall, Inc. | Emergency call redirection systems and methods |
US8467514B1 (en) | 2012-04-09 | 2013-06-18 | Ringcentral, Inc. | Cross-platform presence |
Family Cites Families (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5036535A (en) * | 1989-11-27 | 1991-07-30 | Unifi Communications Corporation | Switchless automatic call distribution system |
US5271058A (en) * | 1989-11-27 | 1993-12-14 | Unifi Communications Corporation | Switchless automatic call distribution system used with a combination of networks |
JP2874119B2 (ja) | 1991-03-01 | 1999-03-24 | 富士通株式会社 | 複数端末への着信呼分散サービス方式 |
US5206901A (en) | 1991-12-23 | 1993-04-27 | At&T Bell Laboratories | Method and apparatus for alerting multiple telephones for an incoming call |
FI100075B (fi) * | 1994-11-11 | 1997-09-15 | Ericsson Telefon Ab L M | Järjestelmä tilaajatiedon hallitsemiseksi puhelinverkossa |
-
1998
- 1998-02-12 FI FI980327A patent/FI115434B/fi not_active IP Right Cessation
-
1999
- 1999-02-12 DE DE19982873T patent/DE19982873T1/de not_active Withdrawn
- 1999-02-12 WO PCT/FI1999/000118 patent/WO1999044373A1/en active Application Filing
- 1999-02-12 US US09/622,012 patent/US6671366B1/en not_active Expired - Fee Related
-
2000
- 2000-08-04 NO NO20003943A patent/NO20003943L/no not_active Application Discontinuation
- 2000-08-07 SE SE0002833A patent/SE516737C2/sv not_active IP Right Cessation
Also Published As
Publication number | Publication date |
---|---|
US6671366B1 (en) | 2003-12-30 |
SE0002833D0 (sv) | 2000-08-07 |
FI980327A (fi) | 1999-08-13 |
WO1999044373A1 (en) | 1999-09-02 |
SE0002833L (sv) | 2000-08-07 |
FI980327A0 (fi) | 1998-02-12 |
FI115434B (fi) | 2005-04-29 |
NO20003943L (no) | 2000-10-06 |
SE516737C2 (sv) | 2002-02-26 |
NO20003943D0 (no) | 2000-08-04 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
8141 | Disposal/no request for examination |