CN215679507U - Bank queuing equipment - Google Patents

Bank queuing equipment Download PDF

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Publication number
CN215679507U
CN215679507U CN202121124384.XU CN202121124384U CN215679507U CN 215679507 U CN215679507 U CN 215679507U CN 202121124384 U CN202121124384 U CN 202121124384U CN 215679507 U CN215679507 U CN 215679507U
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China
Prior art keywords
module
mask
bank
camera
body temperature
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Active
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CN202121124384.XU
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Chinese (zh)
Inventor
娄潇
姜茜
郭蒙
李冰洁
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Industrial and Commercial Bank of China Ltd ICBC
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Industrial and Commercial Bank of China Ltd ICBC
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Abstract

The utility model provides a bank queuing device which can be used in the financial field or other technical fields. The bank queuing apparatus comprises: the device comprises a device body, a body temperature detection module, a camera, a touch display screen, a mask providing module, a number printing module and a control module, wherein the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module are installed on the device body; the control module is respectively connected with the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module; the camera is used for collecting pictures of a client, and the mask providing module is used for providing a mask. The device is used for executing the method. The bank queuing equipment provided by the embodiment of the utility model enables the epidemic prevention process and the number taking to be synchronous, reduces the investment of labor cost and reduces the cost of banks.

Description

Bank queuing equipment
Technical Field
The utility model relates to the technical field of automation, in particular to a bank queuing device.
Background
At present, the new crown epidemic situation is still continuous, all big banks strengthen the epidemic situation prevention and control for bank outlets, and customers with abnormal body temperature or without wearing masks are prohibited from entering the bank outlets.
For customers who want to enter a bank outlet to transact business, epidemic prevention registration and body temperature measurement need to be carried out, and a mask needs to be worn. After the client passes the epidemic prevention registration and the temperature measurement is normal and wears the mask, the client gets the number through the number taking machine and enters a hall of a bank outlet to handle the business. In the prior art, the body temperature of a client can be measured through a body temperature detector or manually, and a special person is required to check whether the client wears a mask. At a bank outlet, epidemic prevention and number taking are divided into two steps, and each step needs to be provided with a specially-assigned person for taking charge, so that the labor cost is high.
SUMMERY OF THE UTILITY MODEL
Aiming at the problems in the prior art, the embodiment of the utility model provides a bank queuing device which can at least partially solve the problems in the prior art.
The utility model provides a bank queuing device, which comprises a device body, a body temperature detection module, a camera, a touch display screen, a mask providing module, a number printing module and a control module, wherein:
the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module are installed on the equipment body;
the control module is respectively connected with the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module;
the camera is used for collecting pictures of a client, and the mask providing module is used for providing a mask.
Further, the module is provided to the gauze mask includes casing, motor, push pedal and drive mechanism, wherein:
the motor, the push plate and the transmission mechanism are arranged in the shell, a channel for placing a mask is arranged in the shell, and a mask outlet is formed in the shell;
the motor drives the push plate to push the mask in the mask channel out of the mask outlet through the transmission mechanism.
Further, the transmission mechanism includes a gear and a rack, wherein:
the gear is installed on the output shaft of the motor, the rack is matched with the gear, and the push plate is fixedly connected with the rack.
Further, the mask providing module includes a mask accommodating chamber and a closing door, wherein:
the mask holding cavity is used for holding a mask, the sealing door is connected with the control module, and the sealing door is used for sealing the mask holding cavity.
Furthermore, the bank queuing equipment also comprises a number taking triggering module, wherein the number taking triggering module is installed on the equipment body and is connected with the control module.
Furthermore, the number taking triggering module comprises at least one of a two-dimensional code scanning unit, an identity recognition unit, a chip reading unit and a magnetic stripe reading unit.
Furthermore, the body temperature detection module adopts an infrared temperature measurement camera.
Furthermore, the body temperature detection module adopts an infrared temperature measurement sensor.
Furthermore, the bank queuing equipment also comprises a human body detection module, and the human body detection module is connected with the control module.
Further, the bank queuing equipment also comprises a display screen, and the display screen is connected with the control module.
The bank queuing equipment provided by the embodiment of the utility model comprises an equipment body, a body temperature detection module, a camera, a touch display screen, a mask providing module, a number printing module and a control module, wherein the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module are installed on the equipment body, the control module is respectively connected with the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module, the camera is used for acquiring customer pictures, the mask providing module is used for providing masks, and an epidemic prevention function of detecting the body temperature of a customer and judging whether the customer wears the masks and a customer number taking function can be synchronously completed, so that an epidemic prevention process is synchronous with number taking, the investment of labor cost is reduced, and the cost of a bank is reduced.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts. In the drawings:
fig. 1 is a schematic front structural diagram of a bank queuing apparatus according to a first embodiment of the present invention.
Fig. 2 is a schematic structural diagram of a bank queuing device according to a second embodiment of the utility model.
Fig. 3 is a schematic structural view of a mask providing module according to a third embodiment of the present invention.
Fig. 4 is a schematic structural diagram of a transmission mechanism according to a fourth embodiment of the present invention.
Fig. 5 is a schematic structural view of a mask providing module according to a fifth embodiment of the present invention.
Fig. 6 is a schematic structural diagram of a bank queuing device according to a sixth embodiment of the utility model.
Fig. 7 is a schematic structural diagram of a bank queuing apparatus according to a seventh embodiment of the present invention.
Fig. 8 is a schematic structural diagram of a bank queuing apparatus according to an eighth embodiment of the present invention.
1-an equipment body; 2-body temperature detection module;
3-a camera; 4-touch control display screen;
5-mask providing module; 6-number printing module;
7-a control module; 8-number taking triggering module;
9-a display screen; 51-a housing;
52-a motor; 53-push plate;
54-a transmission mechanism; 55-outlet of the mask;
56-a closure door; 81-two-dimensional code scanning unit;
82-an identity recognition unit; 83-chip reading unit;
84-a magnetic stripe reading unit; 541-gear;
542-rack.
Detailed Description
In order to make the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the embodiments of the present invention are further described in detail below with reference to the accompanying drawings. The exemplary embodiments and descriptions of the present invention are provided to explain the present invention, but not to limit the present invention. It should be noted that the embodiments and features of the embodiments in the present application may be arbitrarily combined with each other without conflict.
Fig. 1 is a schematic structural diagram of a bank queuing device according to an embodiment of the present invention, fig. 2 is a schematic structural diagram of a bank queuing device according to a second embodiment of the present invention, as shown in fig. 1 and fig. 2, the bank queuing device according to the embodiment of the present invention includes a device body 1, a body temperature detection module 2, a camera 3, a touch display screen 4, a mask providing module 5, a number printing module 6, and a control module 7, wherein:
a body temperature detection module 2, a camera 3, a touch display screen 4, a mask providing module 5 and a number printing module 6 are arranged on the equipment body 1; body temperature detection module 2 and camera 3 can set up the top at equipment body 1 to in detect customer's temperature and gather customer's picture. The installation position of the touch display screen 4 is set according to actual needs, and the embodiment of the utility model is not limited. The mounting position of the module 5 is provided by the mask according to actual needs, and the embodiment of the utility model is not limited. The installation position of the number printing module 6 is set according to actual needs, and the embodiment of the utility model is not limited.
The control module 7 is respectively connected with the body temperature detection module 2, the camera 3, the touch display screen 4, the mask providing module 5 and the number printing module 6;
the body temperature detection module 2 detects the body temperature of a user and transmits the body temperature obtained by detection to the control module 7; the camera 3 is used for collecting a customer picture and sending the customer picture to the control module 7; the touch display screen 4 is used for detecting the number fetching operation of a user, and the touch display screen 4 provides a display interface and an operation interface of a number fetching service and provides a number fetching service for a client; the mask providing module 5 is used for providing masks, and the number printing module 6 is used for printing queuing numbers.
Specifically, before the customer comes to the bank queuing device, the body temperature detection module 2 measures the body temperature of the customer and sends the collected body temperature to the control module 7. The camera 3 collects the customer picture and sends the collected customer picture to the control module 7. Control module 7 judges whether the body temperature of customer is normal according to user's body temperature to whether detect the customer according to the customer picture and wear the gauze mask, if the customer body temperature is normal but does not wear the gauze mask, then control module 7 can send the instruction to gauze mask provides module 5, makes gauze mask provide module 5 provide the gauze mask for the customer. After the customer wears the mask, the camera 3 acquires the picture of the customer again and then sends the acquired picture of the customer to the control module 7. The control module 7 can judge that the mask is worn by the customer and the body temperature is normal, and then can prompt the customer to take a number on the touch display screen. The customer can click the virtual key of getting the number that touch-control display screen 4 provided and produce and get number trigger information, and touch-control display screen 4 sends the trigger information of getting the number for control module 7, and control module 7 sends print command to number printing module 6, and number printing module 6 prints out the number, and the customer can carry the number and enter the hall and wait for the number of calling to handle the business.
The bank queuing equipment can further comprise a loudspeaker, and the loudspeaker is connected with the control module 7 and used for providing voice broadcast services for functions of body temperature detection, mask identification, number taking reminding and the like. The number of the speakers may be plural, for example, 2.
The bank queuing equipment also comprises a communication module, the communication module is connected with the control module 7, and the block control module 7 can be in communication connection with the background server through the communication module and is used for synchronizing number fetching information with the background server.
The bank queuing equipment provided by the embodiment of the utility model comprises an equipment body, a body temperature detection module, a camera, a touch display screen, a mask providing module, a number printing module and a control module, wherein the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module are installed on the equipment body, the control module is respectively connected with the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module, the camera is used for acquiring customer pictures, the mask providing module is used for providing masks, and an epidemic prevention function of detecting the body temperature of a customer and judging whether the customer wears the masks and a customer number taking function can be synchronously completed, so that an epidemic prevention process is synchronous with number taking, the investment of labor cost is reduced, and the cost of a bank is reduced. In addition, when the customer does not wear the mask, the mask can be provided for the customer by the mask providing module, the customer is prevented from entering a bank outlet to handle business due to the fact that no mask is provided, and customer experience is improved.
Fig. 3 is a schematic structural diagram of a bank queuing apparatus according to a third embodiment of the present invention, and as shown in fig. 3, on the basis of the above embodiments, further, the mask providing module 5 according to the embodiment of the present invention includes a housing 51, a motor 52, a push plate 53 and a transmission mechanism 54, wherein:
the motor 52, the push plate 53 and the transmission mechanism 54 are arranged in the shell 51, a channel for placing a mask is arranged in the shell 51, and a mask outlet 55 is arranged on the shell 51; the housing 51 may be provided with an inlet through which the mouthpiece is replenished into the passageway.
The motor 52 drives the push plate 53 to push the mask in the channel out of the mask outlet 55 through the transmission mechanism 54. The motor 52 also drives the push plate 53 to reset through the transmission mechanism 54 so as to push the mask out next time. Wherein, the push plate 53 may be t-shaped.
It will be appreciated that the mouthpiece within the channel is placed within the pack to facilitate ejection. Each packing box is internally provided with a mask. The motor is selected according to actual needs, and the embodiment of the utility model is not limited.
Fig. 4 is a schematic structural diagram of a transmission mechanism according to a fourth embodiment of the present invention, and as shown in fig. 4, on the basis of the above embodiments, further, the transmission mechanism 54 includes a gear 541 and a rack 542, wherein:
the gear 541 is installed on the output shaft of the motor 52, the rack 542 is matched with the gear 541, and the push plate 53 is fixedly connected with the rack 542. The gear 541 and the output shaft can be connected through a key, and the push plate 53 can be fixedly connected with the rack 542 through a bolt.
When the output shaft of the motor 52 rotates, the gear 541 is driven to rotate, so that the rack 542 moves along a straight line, and the push plate 53 is driven to push out the packaging box with the mask in the channel, or the push plate 53 is driven to reset after the packaging box with the mask is pushed out.
Fig. 5 is a schematic structural diagram of a mask providing module according to a fifth embodiment of the present invention, and as shown in fig. 5, on the basis of the above embodiments, further, the mask providing module 5 includes a mask accommodating chamber and a closing door 56, wherein:
the mask accommodating cavity is used for accommodating a mask, the closing door 56 is connected with the control module 7, and the closing door 56 is used for closing the mask accommodating cavity. The control module 7 may control the closing door 56 to open to facilitate removal of the mask from the mask receiving cavity. The control module 7 may also control the closing door 56 to close after the removal of the mask.
As shown in fig. 5, the mask accommodating chamber is provided in the mask providing module 5, and the control module 7 controls the closing door 56 to rotate to a position of a dotted line in the figure, so that the mask can be taken out from the mask accommodating chamber.
Fig. 6 is a schematic structural diagram of a bank queuing apparatus according to a sixth embodiment of the present invention, and as shown in fig. 6, on the basis of the foregoing embodiments, further, the bank queuing apparatus according to the embodiment of the present invention further includes a number-taking trigger module 8, the number-taking trigger module 8 is installed on the apparatus body, and the number-taking trigger module 8 is connected to the control module 7. The number taking triggering module 8 is used for achieving non-contact number taking, if each client touches the touch display screen 4 to trigger number taking through clicking operation, the risk of indirect contact exists, indirect contact between the clients is avoided through the number taking triggering module 8, and safety is improved.
Fig. 7 is a schematic structural diagram of a bank queuing apparatus according to a seventh embodiment of the present invention, and as shown in fig. 7, on the basis of the foregoing embodiments, further, the number taking trigger module 8 includes at least one of a two-dimensional code scanning unit 81, an identity recognition unit 82, a chip reading unit 83, and a magnetic stripe reading unit 84.
The customer can show the two-dimensional code through a mobile phone bank or a wechat bank for the scanning of the two-dimensional code scanning unit 81, after the two-dimensional code scanning unit 81 scans the two-dimensional code, the number fetching triggering information is sent to the control module 7, and the control module 7 sends a printing command to the number printing module 6 to print the number.
Identity identification unit 82 is used for discerning the ID card, and the customer can be close to identity identification unit 82 with the ID card, and after identity identification unit 82 read out ID card information, send number of getting trigger information to control module 7, control module 7 sends print command to number print module 6 in order to print the number.
The chip reading unit 83 is used for identifying a chip-type bank card, a customer can make the bank card with the chip close to the chip reading unit 83, the chip reading unit 83 sends number fetching triggering information to the control module 7 after reading information of the bank card, and the control module 7 sends a printing command to the number printing module 6 to print a number.
The magnetic stripe reading unit 84 is used for reading a magnetic stripe bank card, a customer can swipe the magnetic stripe bank card through the magnetic stripe reading unit 84, after the magnetic stripe reading unit 84 obtains bank card information, number fetching triggering information is sent to the control module 7, and the control module 7 sends a printing command to the number printing module 6 to print a number.
On the basis of the above embodiments, further, the body temperature detection module employs an infrared temperature measurement sensor.
On the basis of the above embodiments, further, the body temperature detection module adopts an infrared temperature measurement camera. The camera 3 for collecting the customer pictures can adopt a visible light camera, and the infrared temperature measurement camera and the visible light camera can be integrally arranged. The infrared temperature measurement camera and the visible light camera are integrally arranged, so that the number of installed parts can be reduced.
For example, a BF5421 binocular tripod head of Dahua brand is adopted, which comprises an infrared temperature measuring camera and a visible light camera. The infrared temperature measuring camera comprises an optical system, a photoelectric detector, a signal amplifier, a signal processing part, a display output part and the like. The optical system collects the infrared radiation energy of the target in the field of view, the infrared energy is collected on the photoelectric detector and converted into corresponding electric signals, and the signals are converted into the temperature value of the target to be measured.
On the basis of the above embodiments, further, the bank queuing equipment provided in the embodiments of the present invention further includes a human body detection module, and the human body detection module is connected to the control module. The human body detection module is used for detecting whether a customer is in front of the bank queuing equipment, if so, the human body detection module 2 of the bank queuing equipment is triggered to detect the body temperature, and the camera 3 is triggered to acquire a picture of the customer. If no customer is detected within a set time, the bank queuing device may enter a sleep state to conserve power. The human body detection module can adopt a cluster sensor, an ultrasonic sensor and the like, and is selected according to actual needs, and the embodiment of the utility model is not limited. The specific installation position of the human body detection module can be set according to actual needs, and the embodiment of the utility model is not limited.
Fig. 8 is a schematic structural diagram of a bank queuing apparatus according to an eighth embodiment of the present invention, and as shown in fig. 8, on the basis of the foregoing embodiments, further, the bank queuing apparatus according to the embodiment of the present invention further includes a display screen 9, and the display screen 9 is connected to the control module 7. The display screen 9 can display information, pictures or videos for displaying bank financing products, bank preferential activities, credit card activities and the like for customers to check. The display screen 9 may be a liquid crystal display screen.
The following describes an operation process of the bank queuing apparatus according to an embodiment of the present invention with a specific embodiment.
The bank queuing equipment is placed at the doorway of a hall of a bank outlet, and after the bank queuing equipment is started, the infrared temperature measuring camera and the visible light camera are started to detect the body temperature and identify the state of the mask in real time, so that the bank queuing equipment is in a normalized prevention and control state. When a client enters a hall, the infrared temperature measurement camera detects the body temperature of the client, and the visible light camera acquires a picture of the client. The control module 7 judges whether the body temperature of the client is normal according to the body temperature of the user and detects whether the client wears the mask according to the client picture.
If the temperature of the customer is normal but the customer does not wear the mask, the control module 7 can send an instruction to the motor 52, the motor 52 rotates, the transmission mechanism 54 is driven to drive the push plate 53 to push the mask in the channel out of the mask outlet 55, and the customer wears the mask. The camera 3 recaptures the customer picture and then transmits the recaptured customer picture to the control module 7. The control module 7 can judge that the mask is worn by the customer and the body temperature is normal, and then can send out a voice prompt for requesting to fetch a number through the loudspeaker. The customer can take out the chip type bank card, bring the chip type bank card close to the chip reading unit 83, after the chip reading unit 83 reads the information of the bank card, send the number fetching triggering information to the control module 7, and the control module 7 sends a printing command to the number printing module 6 to print the number. The client takes the number away and goes to the hall to wait for business handling.
If the temperature of the client is normal and the user wears the mask, the control module 7 can send out a voice prompt for requesting to fetch the number through the loudspeaker. The customer can take out the ID card, is close to the ID card identification unit 82 with the ID card, and after the ID card information was read out to the ID card identification unit 82, send number fetching trigger information to control module 7, and control module 7 sends print command to number printing module 6 in order to print the number. The client takes the number away and goes to the hall to wait for business handling.
If the body temperature of the client is abnormal, for example, higher than normal body temperature, the control module 7 can send out a body temperature abnormal prompt through the loudspeaker, and bank staff can inform the client of the body temperature abnormality and ask the client to handle business after the body temperature is normal.
The bank queuing equipment provided by the utility model utilizes the position advantage of the bank queuing equipment, increases the functions of epidemic prevention, temperature measurement and mask identification, provides the bank queuing equipment integrating epidemic prevention and number fetching, and provides help for various infectious diseases prevention and control work causing abnormal body temperature. In addition, the mask is provided for the client who does not wear the mask, and the service experience of the client is improved.
It should be noted that the bank queuing equipment provided by the embodiment of the present invention may be used in the financial field, and may also be used in any technical field other than the financial field.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments.
In the description herein, reference to the description of the terms "one embodiment," "a particular embodiment," "some embodiments," "for example," "an example," "a particular example," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the utility model. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are only exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims (10)

1. The utility model provides an equipment of lining up of bank, its characterized in that includes equipment body, body temperature detection module, camera, touch-control display screen, gauze mask provide module, number print module and control module, wherein:
the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module are installed on the equipment body;
the control module is respectively connected with the body temperature detection module, the camera, the touch display screen, the mask providing module and the number printing module;
the camera is used for collecting pictures of a client, and the mask providing module is used for providing a mask.
2. A bank queuing apparatus as claimed in claim 1 wherein the mask presenting module comprises a housing, a motor, a push plate and a drive mechanism wherein:
the motor, the push plate and the transmission mechanism are arranged in the shell, a channel for placing a mask is arranged in the shell, and a mask outlet is formed in the shell;
the motor drives the push plate to push the mask in the mask channel out of the mask outlet through the transmission mechanism.
3. A banking queuing apparatus according to claim 2 wherein said transmission mechanism includes a gear and rack, wherein:
the gear is installed on the output shaft of the motor, the rack is matched with the gear, and the push plate is fixedly connected with the rack.
4. A bank queuing apparatus as claimed in claim 1 wherein the mask presenting module comprises a mask receiving cavity and a closure door, wherein:
the mask holding cavity is used for holding a mask, the sealing door is connected with the control module, and the sealing door is used for sealing the mask holding cavity.
5. The bank queuing equipment of claim 1, further comprising a number taking triggering module, wherein the number taking triggering module is installed on the equipment body, and the number taking triggering module is connected with the control module.
6. The bank queuing apparatus of claim 5, wherein the number taking trigger module comprises at least one of a two-dimensional code scanning unit, an identity recognition unit, a chip reading unit and a magnetic stripe reading unit.
7. The bank queuing apparatus of claim 1, wherein the body temperature detection module employs an infrared thermometric camera.
8. The bank queuing apparatus of claim 1, wherein said body temperature detection module employs an infrared temperature sensor.
9. The bank queuing apparatus of claim 1, further comprising a human detection module, said human detection module being connected to said control module.
10. A bank queuing apparatus as claimed in any one of claims 1 to 9 further comprising a display screen, said display screen being connected to said control module.
CN202121124384.XU 2021-05-24 2021-05-24 Bank queuing equipment Active CN215679507U (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114944031A (en) * 2022-05-07 2022-08-26 中国银行股份有限公司 Multifunctional bank self-service number taking system and method
CN115188135A (en) * 2022-09-01 2022-10-14 广州卓腾科技有限公司 Operating method, system and medium for self-service certificate handling equipment

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN114944031A (en) * 2022-05-07 2022-08-26 中国银行股份有限公司 Multifunctional bank self-service number taking system and method
CN115188135A (en) * 2022-09-01 2022-10-14 广州卓腾科技有限公司 Operating method, system and medium for self-service certificate handling equipment
CN115188135B (en) * 2022-09-01 2023-08-25 广州卓腾科技有限公司 Operation method, system and medium for self-help certificate handling equipment

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