CN117010622A - Management scheduling method and system for online collaborative interaction - Google Patents
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Abstract
The application discloses a management scheduling method and a system for online collaborative interaction, which relate to the field of scheduling management and comprise a central control processing unit and a vehicle management unit, wherein the vehicle management unit is used for editing and managing vehicle related information; an order generation unit for a passenger to initiate a riding order; the order sending unit is used for sending the riding orders initiated by passengers to a plurality of drivers nearby for selection; an order specifying unit for assigning a passenger-initiated riding order to one driver without a driver taking an order; the management scheduling method and system for online collaborative interaction realize bidirectional selection between passengers and drivers, improve the online interaction effect between the passengers and the drivers, avoid the problem that unpleasant events occur due to dissatisfaction of the drivers caused by special demands of the passengers, effectively improve the satisfaction degree of passengers for vehicles, enable the drivers and the passengers to directly interact in an online collaborative manner, and reduce the problem that the satisfaction degree of passengers for vehicles is lower due to direct scheduling of the system.
Description
Technical Field
The application relates to a scheduling management technology, in particular to a management scheduling method and system for online collaborative interaction.
Background
Based on the rapid development of mobile internet and mobile equipment, the internet-based vehicle is popular as a new industry form, provides an interactive platform for passengers and drivers, can acquire demand and vehicle information in real time, performs online dispatching, completes matching of the drivers and the passengers, and extracts part of the completed order as platform income, so that whether the internet-based vehicle platform can continuously develop or not is critical to the balance of interests among the drivers, the passengers and the platform.
The existing network appointment vehicle management scheduling method is mostly completed in a mode of initiating online orders of drivers around orders by passengers, and lacks online interaction flow before the passengers and the drivers build the orders, namely, the passengers and the drivers are difficult to select bidirectionally, so that the problem that unpleasant events occur due to dissatisfaction of the drivers caused by special demands of the passengers easily occurs, and the problem that the satisfaction degree of the passengers for vehicles is lower due to direct scheduling of the system.
Disclosure of Invention
The application aims to provide a management scheduling method and a system for online collaborative interaction, which are used for solving the problems that in the prior art, online interaction flow before a passenger and a driver establish an order is lacking, namely, the passenger and the driver are difficult to select bidirectionally, so that unpleasant events are easy to occur due to dissatisfaction of the driver caused by special requirements of the passenger, and the satisfaction degree of the passenger for using the vehicle is lower due to direct scheduling of the system.
In order to achieve the above object, the present application provides the following technical solutions: the management scheduling system for online collaborative interaction comprises a central control processing unit and a vehicle management unit, wherein the vehicle management unit is connected with the central control processing unit and is used for editing and managing vehicle related information;
an order generation unit connected with the central control processing unit and used for initiating a riding order by a passenger;
the order sending unit is respectively connected with the central control processing unit and the vehicle management unit and is used for sending the riding orders initiated by passengers to a plurality of drivers nearby for selection;
an order designating unit connected with the central control processing unit and the vehicle management unit, respectively, for designating a riding order initiated by a passenger to one driver without a driver taking an order;
the data acquisition unit is respectively connected with the central control processing unit, the order generation unit, the vehicle management unit and the order specification unit and is used for receiving the instruction of the central control processing unit, acquiring the vehicle related information from the vehicle management unit and sending the vehicle related information to the order generation unit and the order specification unit.
Further, the vehicle management unit comprises a vehicle information management module, a driver information management module, a positioning module, a receiving management module, a comprehensive grading information display module and a passenger evaluation information display module, wherein the vehicle information management module is used for registering and recording driving license information, vehicle type information, license plate information and vehicle age of a vehicle, and the driver information management module is used for registering and recording identity information, driving age and service life of a driver.
Further, the positioning module is configured to position the vehicle in real time, the order receiving management module is configured to allow the driver to view and select the riding order sent by the order sending unit, and the order receiving management module is further configured to record the historical order receiving amount and the number of times the order is assigned in the current year, so that in order to ensure benefits between the passenger and the driver, accurate calculation needs to be performed on the actual mileage of the riding vehicle, that is, the actual distance from the starting point a to the end point b, and the calculation is specifically performed by adopting the following formula:
wherein p is 1 For the first turning point, p, passing during passenger carrying i For the ith turning point, p, passing during actual driving m And m is the total turning number in the driving process, and is the last turning point in the actual driving process.
Further, the comprehensive grading information display module is used for displaying the comprehensive grading value of the historical orders of the driver by the passengers, and the passenger grading information display module is used for displaying the text grading of the passengers to the driver.
Further, the order generation unit comprises an order initiating module, a vehicle selecting module and a riding demand setting module, wherein the order initiating module is connected with the central control processing unit and is used for initiating a riding order by passengers, riding order content comprises the time, the place, the destination and the number of passengers, the vehicle selecting module is connected with the central control processing unit and is used for selecting a plurality of drivers for accepting the riding order, and the vehicle selecting module is connected with the data acquisition module and is used for enabling the passengers to judge and select corresponding vehicles according to the vehicle information and the driver information of each bicycle.
Further, the data acquisition unit is connected with the vehicle information management module, is used for acquiring the driving license information, the vehicle type information, the license plate information and the vehicle age of the vehicle and sending the driving license information, the vehicle information management module and the vehicle selection module to the data acquisition unit, is used for acquiring the identity information, the driving age and the service life of the driver and sending the driving license information, the data acquisition unit is connected with the positioning module, is used for acquiring the distance between the real-time positioning information of the vehicle and the passenger and sending the distance to the vehicle selection module to the data acquisition unit, and the data acquisition unit is respectively connected with the comprehensive grading information display module and the passenger grading information display module to be used for acquiring the comprehensive grading value of the driver and the text evaluation of the passenger to the driver and sending the comprehensive grading value and the text evaluation to the passenger to the vehicle selection module.
Further, the riding demand setting module is used for setting personal riding demands of passengers, and is connected with the order initiating module and used for sending the riding demands of the passengers along with riding orders, wherein the riding demands comprise gender of a driver, maximum distance limitation between a receiving vehicle and a riding place, carrying of pets, luggage size and the like.
Further, the data acquisition unit is connected with the order receiving management module and is used for acquiring the number of times of the assigned orders of the vehicle in the current year and sending the number of times of the assigned orders to the order designating unit, the data acquisition unit is connected with the positioning module and is used for sending the positioning information of the vehicle to the order designating unit, the data acquisition unit is connected with the order initiating module and is used for sending the demands of the passengers to the order designating unit, and the order designating unit comprehensively judges and screens the orders according to the positioning information of the vehicle, the demands of the passengers and the number of times of the assigned orders of the vehicle in the current year and assigns the riding orders initiated by the passengers to the screened vehicles.
A management scheduling method of online collaborative interaction comprises the following steps:
s1, firstly, a passenger initiates a riding order demand through an order generation unit, and the order generation unit sends the riding order of the passenger to a central control processing unit;
s2, the central control processing unit sends the riding orders to all vehicle drivers close to the riding demand distance through the order sending unit, and all drivers receive orders through the vehicle management unit;
s3, the passengers judge and select corresponding vehicles through the order generation unit according to the vehicle information and the driver information of each order receiving driver acquired by the data acquisition unit;
and S4, when the condition of unmanned order taking occurs, the order designating unit comprehensively judges and screens according to the vehicle related information acquired by the data acquisition unit, and assigns the riding order initiated by the passenger to the screened vehicles.
Compared with the prior art, the online collaborative interaction management scheduling method and system provided by the application have the following beneficial effects:
1. the passenger car can select whether to pick up a bill or not according to the sex of the driver in the passenger car demand and the maximum distance limit between the bill-picking vehicle and the riding place, and the driver can also select whether to pick up a bill or not according to the carrying and the luggage size of the pet in the passenger car demand, thereby realizing bidirectional selection between the passenger and the driver, improving the on-line interaction effect between the passenger and the driver, and avoiding the problem of unpleasant events caused by dissatisfaction of the driver due to special demands of the passenger;
2. the passenger selects the driver and the vehicle meeting the personal requirements according to the related information of each order receiving driver, so that the satisfaction degree of the passenger for using the vehicle is effectively improved, the driver and the passenger can directly and cooperatively interact on line, and the problem of lower satisfaction degree of the passenger for using the vehicle caused by direct dispatching of the system is solved;
3. when the condition of unmanned order taking occurs, the order designating unit is used for designating the riding order initiated by the passenger to the screened vehicles, so that the effect of relatively meeting the requirements of the passenger and not carrying out multiple assignments on the same vehicle is realized, the assignment times of each vehicle in the year are relatively average, and the problem that the system directly dispatches and assigns multiple times to influence the benefit of a driver is avoided.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for the embodiments will be briefly described below, and it is apparent that the drawings in the following description are only some embodiments described in the present application, and other drawings may be obtained according to these drawings for a person having ordinary skill in the art.
FIG. 1 is a schematic block diagram of an online collaborative interaction management scheduling system according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of a vehicle management unit according to an embodiment of the present application;
fig. 3 is a schematic diagram of an order generating unit according to an embodiment of the present application.
Detailed Description
In order to make the technical scheme of the present application better understood by those skilled in the art, the present application will be further described in detail with reference to the accompanying drawings.
Example 1:
referring to fig. 1-3, an online collaborative interaction management scheduling system includes a central control processing unit, and further includes a vehicle management unit connected with the central control processing unit for editing and managing vehicle related information, where the vehicle management unit includes a vehicle information management module, a driver information management module, a positioning module, a receiving management module, a comprehensive scoring information display module, and a passenger evaluation information display module, the vehicle information management module is used for registering and recording driving license information, vehicle model information, license plate information, and vehicle age of a vehicle, the driver information management module is used for registering and recording identity information, driving age, and service life of a driver, the positioning module is used for positioning the position of the vehicle in real time, the receiving management module is used for viewing and selecting a riding order sent by the order sending unit by the driver, the receiving management module is also used for recording a history order receiving amount and number of times of orders assigned by the driver, the comprehensive scoring information display module is used for displaying a comprehensive scoring value of a driver, and the passenger evaluating words of the driver, and in order of the passenger is used for displaying the passenger evaluating words, in order of the passenger, in order to ensure that the benefit between the passenger and the driver, the actual distance from a to the driver needs to be calculated accurately, that a to the actual starting point is a to the following actual calculation formula is adopted for calculating from a to the end point.
Wherein p is 1 For the first turning point, p, passing during passenger carrying i For the ith turning point, p, passing during actual driving m The m is the total turning number in the driving process, and is the last turning point passed in the actual driving process;
the order generation unit is connected with the central control processing unit and used for a passenger to initiate a riding order, the order generation unit comprises an order initiation module, a vehicle selection module and a riding demand setting module, the order initiation module is connected with the central control processing unit and used for the passenger to initiate the riding order, the riding order content comprises the time, the place, the destination and the number of passengers, the vehicle selection module is connected with the central control processing unit and used for selecting a plurality of drivers for accepting the riding order, and the vehicle selection module is connected with the data acquisition module and used for enabling the passenger to judge and select corresponding vehicles according to the vehicle information and the driver information of each bicycle;
the order sending unit is respectively connected with the central control processing unit and the vehicle management unit and is used for sending the riding orders initiated by passengers to a plurality of drivers nearby for selection;
an order designating unit connected with the central control processing unit and the vehicle management unit, respectively, for designating a riding order initiated by a passenger to one driver without a driver taking an order;
the data acquisition unit is respectively connected with the central control processing unit, the order generation unit, the vehicle management unit and the order specification unit and is used for receiving the instruction of the central control processing unit, acquiring the vehicle related information from the vehicle management unit and sending the vehicle related information to the order generation unit and the order specification unit;
the data acquisition unit is connected with the vehicle information management module, is used for acquiring the driving license information, the vehicle type information, the license plate information and the vehicle age of the vehicle and sending the driving license information, the license plate information and the vehicle age to the vehicle selection module, the data acquisition unit is connected with the driver information management module, is used for acquiring the identity information, the driving age and the service life of the driver and sending the driving license information, the data acquisition unit is connected with the positioning module, is used for acquiring the distance between the real-time positioning information of the vehicle and the passenger and sending the distance to the vehicle selection module, the data acquisition unit is respectively connected with the comprehensive grading information display module and the passenger evaluation information display module, is used for acquiring the comprehensive grading value of the driver and the text evaluation of the passenger to the driver and sending the comprehensive grading value to the vehicle selection module, and the passenger selects the driver and the vehicle meeting personal requirements according to the related information of each single-receiving driver, thereby effectively improving the satisfaction of the passenger and enabling the driver and the passenger to directly cooperatively interact on line, and reducing the problem of lower passenger satisfaction caused by direct system dispatching.
The riding demand setting module is used for setting personal riding demands of passengers, the riding demand setting module is connected with the order initiating module and used for sending the riding demands of the passengers together with riding orders, the riding demands comprise gender of a driver, maximum distance limitation between a receiving vehicle and a riding place, carrying of pets, luggage size and the like, a part of drivers can be screened out through the gender of the driver in the riding demand of the passengers and the maximum distance limitation between the receiving vehicle and the riding place, and the drivers can also select whether to receive the orders according to the carrying of the pets and the luggage size in the riding demand of the passengers, so that bidirectional selection between the passengers and the drivers is realized.
The data acquisition unit is connected with the order receiving management module and used for acquiring the number of assigned orders of the current year of the vehicle and sending the number to the order assignment unit, the data acquisition unit is connected with the positioning module and used for sending the positioning information of the vehicle to the order assignment unit, the data acquisition unit is connected with the order initiating module and used for sending the demands of the passengers to the order assignment unit, the order assignment unit comprehensively judges and screens according to the positioning information of the nearby vehicles, the demands of the passengers and the number of assigned orders of the current year of the vehicle, namely screens out the vehicles with the minimum number of assigned orders meeting the number of the demands of the vehicles in three kilometers nearby, and assigns the riding orders initiated by the passengers to the screened vehicles, thereby realizing the effect of relatively meeting the demands of the passengers and not assigning multiple times to the same vehicle, further ensuring that the assignment times of each vehicle in the current year are relatively even, and avoiding the problem that the direct dispatching assignment of the system affects the benefits of drivers.
Example 2:
a management scheduling method of online collaborative interaction comprises the following steps:
s1, firstly, a passenger initiates a riding order demand through an order generation unit, and the order generation unit sends the riding order of the passenger to a central control processing unit;
s2, the central control processing unit sends the riding orders to all vehicle drivers close to the riding demand distance through the order sending unit, and all drivers receive orders through the vehicle management unit;
s3, the passengers judge and select corresponding vehicles through the order generation unit according to the vehicle information and the driver information of each order receiving driver acquired by the data acquisition unit;
and S4, when the condition of unmanned order taking occurs, the order designating unit comprehensively judges and screens according to the vehicle related information acquired by the data acquisition unit, and assigns the riding order initiated by the passenger to the screened vehicles.
Working principle: when the system is used, passengers initiate a riding order through the order initiating module, the riding order content comprises the time, the place, the destination and the number of passengers, the riding order content also comprises the personal vehicle requirements set through the riding demand setting module, the riding requirements comprise the sex of a driver, the maximum distance limit between a receiving vehicle and the place, the carrying and the luggage size of pets, and the like, a part of drivers can be screened out through the sex of the driver in the passenger vehicle demands and the maximum distance limit between the receiving vehicle and the place, the drivers can also select whether to receive the orders according to the carrying and the luggage size of the pets in the passenger vehicle demands, so that the bidirectional selection between the passengers and the drivers is realized, then the central control processing unit sends the riding order to each vehicle driver with the distance similar to the riding demands through the order sending unit, each driver receives the orders through the vehicle management unit, and the passengers select the driver and the vehicle according to the related information of each receiving driver, so that the satisfaction of the passengers can be improved, the driver and the passengers can directly interact in an on line, and the problem of low satisfaction of the passengers caused by direct scheduling of the system is reduced;
when unmanned order receiving occurs, the order designating unit comprehensively judges and screens according to the positioning information of nearby vehicles, the demands of passengers and the number of orders assigned to the current year of the vehicles, namely screens out the vehicles with the least number of the demands of the vehicles in three kilometers nearby, and assigns the riding orders initiated by the passengers to the screened vehicles, thereby realizing the effect of relatively meeting the demands of the passengers and not carrying out multiple assignment on the same vehicle, ensuring that the assignment times of each vehicle in the current year are relatively even, and avoiding the problem that the direct dispatching assignment of the system affects the benefits of drivers for multiple times.
While certain exemplary embodiments of the present application have been described above by way of illustration only, it will be apparent to those of ordinary skill in the art that modifications may be made to the described embodiments in various different ways without departing from the spirit and scope of the application. Accordingly, the drawings and description are to be regarded as illustrative in nature and not as restrictive of the scope of the application, which is defined by the appended claims.
In the description of the present application, it should be understood that the directions or positional relationships indicated as being "center", "longitudinal", "transverse", "length", "width", "thickness", "upper", "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", "outer", "clockwise", "counterclockwise", etc. are directions or positional relationships based on the drawings are merely for convenience of description of the present application and for simplification of description, and do not indicate or imply that the devices or elements referred to must have a specific direction, be configured and operated in a specific direction, and thus should not be construed as limiting the present application.
Furthermore, the terms "first," "second," and the like, are used for descriptive purposes only and are not to be construed as indicating or implying a relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defining "a first" or "a second" may explicitly or implicitly include one or more of the described features. In the description of the present application, the meaning of "a plurality" is two or more, unless explicitly defined otherwise. Furthermore, the terms "mounted," "connected," "coupled," and "connected" are to be construed broadly, and may be, for example, fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; can be directly connected or indirectly connected through an intermediate medium, and can be communication between two elements. The specific meaning of the above terms in the present application will be understood in specific cases by those of ordinary skill in the art.
Claims (9)
1. The management scheduling system for online collaborative interaction comprises a central control processing unit and is characterized by also comprising a vehicle management unit, wherein the vehicle management unit is connected with the central control processing unit and is used for editing and managing vehicle related information;
an order generation unit connected with the central control processing unit and used for initiating a riding order by a passenger;
the order sending unit is respectively connected with the central control processing unit and the vehicle management unit and is used for sending the riding orders initiated by passengers to a plurality of drivers nearby for selection;
an order designating unit connected with the central control processing unit and the vehicle management unit, respectively, for designating a riding order initiated by a passenger to one driver without a driver taking an order;
the data acquisition unit is respectively connected with the central control processing unit, the order generation unit, the vehicle management unit and the order specification unit and is used for receiving the instruction of the central control processing unit, acquiring the vehicle related information from the vehicle management unit and sending the vehicle related information to the order generation unit and the order specification unit.
2. The system of claim 1, wherein the vehicle management unit comprises a vehicle information management module for registering license information, model information, license plate information and age of the vehicle, a driver information management module for registering identity information, driving age and service age of the driver, a positioning module, a management receiving module, a comprehensive score information display module and a passenger evaluation information display module.
3. The on-line collaborative interactive management scheduling system of claim 2, wherein the locating module is configured to locate a vehicle location in real time, the order taking management module is configured to allow a driver to view and select a ride order transmitted by the order transmitting unit, and the order taking management module is further configured to record historical pick-up amounts and number of times an order was assigned.
4. The system of claim 2, wherein the comprehensive score information display module is configured to display a comprehensive score value of a driver's historical order by a passenger, and the passenger evaluation information display module is configured to display a text evaluation of the driver by the passenger.
5. The system of claim 1, wherein the order generation unit comprises an order initiating module, a vehicle selecting module and a riding demand setting module, the order initiating module is connected with the central control processing unit and is used for initiating a riding order for passengers, riding order content comprises a riding time, a riding place, a destination and the number of passengers, the vehicle selecting module is connected with the central control processing unit and is used for selecting a plurality of drivers for receiving the riding order, and the vehicle selecting module is connected with the data acquisition module and is used for enabling the passengers to judge and select corresponding vehicles according to the vehicle information and the driver information of each bicycle.
6. The on-line collaborative interaction management and scheduling system according to claim 5, wherein the data acquisition unit is connected with a vehicle information management module for acquiring license information, vehicle type information, license plate information and age of the vehicle and transmitting the license information, the vehicle type information, license plate information and age of the vehicle to a vehicle selection module, the data acquisition unit is connected with a driver information management module for acquiring identity information, age and age of the driving of the driver and transmitting the license information, the data acquisition unit is connected with a positioning module for acquiring the distance between real-time positioning information of the vehicle and the passenger and transmitting the distance to the vehicle selection module, and the data acquisition unit is respectively connected with a comprehensive scoring information display module and a passenger scoring information display module for acquiring the comprehensive scoring value of the driver and the text evaluation of the passenger to the driver and transmitting the score value to the vehicle selection module.
7. The system of claim 5, wherein the ride demand setting module is configured to set individual ride demands by a passenger, and wherein the ride demand setting module is coupled to the order initiation module to place the passenger's ride demands along with the ride order.
8. The system according to claim 1, wherein the data acquisition unit is connected with the order receiving and managing module, and is used for acquiring the number of orders assigned to the vehicle in the current year and sending the number of orders to the order designating unit, the data acquisition unit is connected with the positioning module, and is used for sending the positioning information of the vehicle to the order designating unit, the data acquisition unit is connected with the order initiating module, and is used for sending the requirement of the passenger to the order designating unit, and the order designating unit comprehensively judges and screens according to the vehicle positioning information, the requirement of the passenger and the number of orders assigned to the vehicle in the current year, and assigns the riding order initiated by the passenger to the screened vehicle.
9. An online collaborative interaction management scheduling method, which is applicable to an online collaborative interaction management scheduling system according to any one of claims 1-8, and is characterized by comprising the following steps:
s1, firstly, a passenger initiates a riding order demand through an order generation unit, and the order generation unit sends the riding order of the passenger to a central control processing unit;
s2, the central control processing unit sends the riding orders to all vehicle drivers close to the riding demand distance through the order sending unit, and all drivers receive orders through the vehicle management unit;
s3, the passengers judge and select corresponding vehicles through the order generation unit according to the vehicle information and the driver information of each order receiving driver acquired by the data acquisition unit;
and S4, when the condition of unmanned order taking occurs, the order designating unit comprehensively judges and screens according to the vehicle related information acquired by the data acquisition unit, and assigns the riding order initiated by the passenger to the screened vehicles.
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| CN108734432A (en) * | 2018-05-21 | 2018-11-02 | 北京顺丰同城科技有限公司 | Order allocation method and device |
| CN109636216A (en) * | 2018-12-19 | 2019-04-16 | 义乌市腾飞汽车代驾服务有限公司 | A kind of generation method and device of passenger's order |
| CN110210636A (en) * | 2019-03-29 | 2019-09-06 | 海南元亨投资股份有限公司 | A kind of officer's car management system based on net about vehicle |
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